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Hetton Group Practice

Office Manager

Hetton Group Practice View all jobs

North East England

Permanent

Health Service Manager/Administrator

Posted 13 day(s) ago

Reference: 2368673

Job summary

An exciting opportunity has arisen for an experienced, motivated, and forward-thinking individual to join our friendly and progressive practice as Office Manager.

Working closely with the GP Partners and practice manager, the successful candidate will be responsible for overseeing the day-to-day operational management of the practice, ensuring the delivery of high-quality patient services whilst supporting the continued development of the organisation.

This is a varied and rewarding role requiring a confident leader with excellent organisational, communication, and people management skills. You will be responsible for leading and supporting reception and administration teams, driving operational efficiency, ensuring compliance with regulatory requirements, and contributing to the strategic objectives of the practice.

The ideal candidate will be approachable, resilient, adaptable, and able to work effectively in a busy healthcare environment whilst maintaining high standards of patient care and staff support.

Main duties of the job

The Office Manager will be responsible for managing and coordinating all aspects of practice functionality, optimising efficiency and performance whilst supporting the delivery of safe, effective, and patient-centred services.

Working collaboratively with the Practice Manager, GP Partners, clinicians, and administrative teams, the post holder will:

Lead and manage the reception and administration teams.
Oversee the day-to-day operational management of the practice.
Manage workforce planning, rotas, and staffing levels.
Coordinate recruitment, induction, training, and staff development.
Support organisational and strategic planning.
Lead the management of patient complaints and concerns, ensuring they are handled professionally, sensitively, and in accordance with NHS guidance and practice policies.
Ensure compliance with CQC, Information Governance, Health & Safety, and employment legislation.
Oversee patient services and service improvement initiatives.
Coordinate seasonal vaccination campaigns and patient recall programmes.
Support quality improvement, QOF achievement, and enhanced service delivery.
Promote a culture of continuous improvement, professionalism, teamwork, and excellent patient care.

About us

Hetton Group Practice is a busy, forward-thinking GP practice caring for approximately 12,000 patients.

Our Team consists of:

6 GP Partners
3 Salaried GPs
A full nursing team including: 2 Practice Nurses, 1 Student Nursing Associate, 2 Healthcare Assistants
A dedicated and experienced administration and reception team supporting the delivery of high-quality patient care

We are an established training practice for both GP Registrars and Medical Students.

The practice uses EMIS Web as its clinical system and a range of digital services including Accurx, eConsult and Clarity TeamNet to support patient care and operational efficiency.

Details

Date posted

28 September 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A3531-26-0004

Job locations

Francis Way

Hetton le Hole

Tyne and Wear

DH5 9EZ

United Kingdom

Job description

Job responsibilities

RESPONSIBLE TO: Practice Manager and GP Partners

JOB PURPOSE:

To support the Practice Manager and GP Partners in the effective operational management of the practice, ensuring efficient communication between staff, patients, and all members of the Primary Care Team.

The Office Manager will be responsible for the day-to-day management of reception and administrative services, ensuring the practice delivers a professional, efficient, responsive, and patient-centred service. The post holder will provide leadership to the reception and administration teams, oversee patient services, manage complaints, coordinate vaccination programmes, and support the practice in achieving its strategic and contractual objectives.

Duties and Responsibilities of the Post

1. Reception and Administration Management

Oversee the day-to-day operation of the reception and administration functions to ensure the smooth running of the practice.
Ensure patient enquiries, requests, concerns, and complaints are handled efficiently, professionally, and courteously.
Monitor and support reception staff in providing excellent customer service.
Ensure filing, scanning, record keeping, workflow management, and document distribution are undertaken promptly and accurately.
Ensure reception and office areas are maintained to a high standard and remain clean, organised, and professional.
Respond to queries and requests for assistance from patients, visitors, and external agencies.
Support reception operations during periods of high demand where required.
Oversee the practice telephone systems to ensure a prompt and efficient service is provided to patients
Ensure appropriate out-of-hours answering messages are maintained and updated when required.
Oversee the processing and distribution of correspondence, prescriptions, and clinical documentation.
Update patient medication records following hospital correspondence where appropriate.
Monitor administrative processes including referrals, hospital appointments, laboratory specimens, and document management.
Maintain inventories and oversee ordering of office and reception supplies.
Manage appointment systems and support effective utilisation of clinical capacity.
Liaise closely with clinicians and management to ensure the smooth operational delivery of services.
Coordinate the planning and delivery of seasonal vaccination campaigns and national immunisation programmes, including patient call and recall processes, clinic scheduling, staffing arrangements, room allocation, vaccine stock monitoring, uptake reporting, and liaison with the Primary Care Network and external stakeholders.
Provide operational support to the reception team and undertake reception duties where required to maintain service delivery during periods of annual leave, sickness absence, high demand, or unforeseen staffing pressures.
Maintain competency in all reception processes and systems to enable effective support and business continuity.
Act as a role model for reception staff, demonstrating high standards of customer service, professionalism, and patient care.

2. Patient Services and Complaints Management

Lead on the management and resolution of patient complaints, concerns, feedback, and compliments in accordance with NHS guidance and practice procedures.
Monitor complaint trends and patient feedback, implementing actions and service improvements where required.
Maintain accurate complaint records and provide reports to the Practice Manager and GP Partners.
Support patient engagement initiatives, including the Patient Participation Group (PPG), and promote a culture of openness, learning, and continuous improvement.
Liaise with external agencies, NHS organisations, and advocacy services where appropriate

3. Medical Records and Information Governance

Ensure the effective administration and management of patient medical records.
Oversee the timely registration and deduction of patients through relevant NHS systems.
Ensure all incoming and outgoing correspondence is processed appropriately.
Manage the receipt, distribution, and secure handling of confidential information
Ensure compliance with Data Protection legislation, Information Governance requirements, and practice policies.
Support the practice Caldicott Guardian function where delegated.
Promote confidentiality and information security throughout the practice.

4. Human Resources and Workforce Management

Line manage reception and administrative staff.
Ensure adequate staffing levels and effective rota management at all times.
Manage annual leave requests, sickness absence, welfare reviews, and return-to-work meetings.
Undertake workload analysis and workforce planning to ensure effective utilisation of staff resources.
Conduct regular one-to-one meetings and annual appraisals.
Identify training, development, and succession planning opportunities.
Support recruitment, onboarding, induction, and retention of staff.
Facilitate training opportunities and promote staff wellbeing and professional development.
Support disciplinary, capability, and grievance processes in conjunction with the Practice Manager.

5. Governance, Compliance and Quality Improvement

Lead and support Clinical Governance activities within the practice.
Support compliance with CQC requirements and quality standards.
Coordinate the review and implementation of practice policies and procedures.
Lead and advise on safeguarding and child protection processes within the practice.
Support audits, quality improvement projects, and service reviews.
Ensure actions arising from meetings, inspections, audits, and governance reviews are completed.
Monitor compliance with mandatory training requirements and support systems that improve patient safety and service quality

6. Health and Safety

Work with the Practice Manager to ensure compliance with Health and Safety legislation.
Coordinate and review risk assessments.
Support infection prevention and control processes.
Ensure staff are aware of their Health and Safety responsibilities.
Promote a safe environment for patients, staff, and visitors.

7. Communication and Partnership Working

Attend and actively participate in management and practice meetings.
Prepare reports and operational updates as required.
Liaise with NHS organisations, the ICB, PCN, Sunderland LMC, secondary care providers, and external agencies as appropriate.
Support practice communications including newsletters, patient information, website updates, and service announcements.
Maintain effective working relationships with all members of the Primary Care Team.

8. Other Responsibilities

Deputise for the Practice Manager when neccessary
Support the delivery of practice objectives, service developments, and business planning activities.
Undertake delegated management responsibilities as required.
Complete actions arising from practice, locality, and multidisciplinary meetings.

Confidentiality

In the course of your work, you will have access to confidential information relating to patients, staff, and the business of the practice. All such information must be treated in the strictest confidence and must not be disclosed to any unauthorised person.

Failure to maintain confidentiality or misuse of personal information will be treated as a serious disciplinary matter and may result in dismissal.

Other Duties

The duties and responsibilities outlined above are not intended to be exhaustive. The post holder may be required to undertake any other duties commensurate with the grade and nature of the post as reasonably requested by the Practice Manager or GP Partners.

Job description

Job responsibilities

RESPONSIBLE TO: Practice Manager and GP Partners

JOB PURPOSE:

To support the Practice Manager and GP Partners in the effective operational management of the practice, ensuring efficient communication between staff, patients, and all members of the Primary Care Team.

The Office Manager will be responsible for the day-to-day management of reception and administrative services, ensuring the practice delivers a professional, efficient, responsive, and patient-centred service. The post holder will provide leadership to the reception and administration teams, oversee patient services, manage complaints, coordinate vaccination programmes, and support the practice in achieving its strategic and contractual objectives.

Duties and Responsibilities of the Post

1. Reception and Administration Management

Oversee the day-to-day operation of the reception and administration functions to ensure the smooth running of the practice.
Ensure patient enquiries, requests, concerns, and complaints are handled efficiently, professionally, and courteously.
Monitor and support reception staff in providing excellent customer service.
Ensure filing, scanning, record keeping, workflow management, and document distribution are undertaken promptly and accurately.
Ensure reception and office areas are maintained to a high standard and remain clean, organised, and professional.
Respond to queries and requests for assistance from patients, visitors, and external agencies.
Support reception operations during periods of high demand where required.
Oversee the practice telephone systems to ensure a prompt and efficient service is provided to patients
Ensure appropriate out-of-hours answering messages are maintained and updated when required.
Oversee the processing and distribution of correspondence, prescriptions, and clinical documentation.
Update patient medication records following hospital correspondence where appropriate.
Monitor administrative processes including referrals, hospital appointments, laboratory specimens, and document management.
Maintain inventories and oversee ordering of office and reception supplies.
Manage appointment systems and support effective utilisation of clinical capacity.
Liaise closely with clinicians and management to ensure the smooth operational delivery of services.
Coordinate the planning and delivery of seasonal vaccination campaigns and national immunisation programmes, including patient call and recall processes, clinic scheduling, staffing arrangements, room allocation, vaccine stock monitoring, uptake reporting, and liaison with the Primary Care Network and external stakeholders.
Provide operational support to the reception team and undertake reception duties where required to maintain service delivery during periods of annual leave, sickness absence, high demand, or unforeseen staffing pressures.
Maintain competency in all reception processes and systems to enable effective support and business continuity.
Act as a role model for reception staff, demonstrating high standards of customer service, professionalism, and patient care.

2. Patient Services and Complaints Management

Lead on the management and resolution of patient complaints, concerns, feedback, and compliments in accordance with NHS guidance and practice procedures.
Monitor complaint trends and patient feedback, implementing actions and service improvements where required.
Maintain accurate complaint records and provide reports to the Practice Manager and GP Partners.
Support patient engagement initiatives, including the Patient Participation Group (PPG), and promote a culture of openness, learning, and continuous improvement.
Liaise with external agencies, NHS organisations, and advocacy services where appropriate

3. Medical Records and Information Governance

Ensure the effective administration and management of patient medical records.
Oversee the timely registration and deduction of patients through relevant NHS systems.
Ensure all incoming and outgoing correspondence is processed appropriately.
Manage the receipt, distribution, and secure handling of confidential information
Ensure compliance with Data Protection legislation, Information Governance requirements, and practice policies.
Support the practice Caldicott Guardian function where delegated.
Promote confidentiality and information security throughout the practice.

4. Human Resources and Workforce Management

Line manage reception and administrative staff.
Ensure adequate staffing levels and effective rota management at all times.
Manage annual leave requests, sickness absence, welfare reviews, and return-to-work meetings.
Undertake workload analysis and workforce planning to ensure effective utilisation of staff resources.
Conduct regular one-to-one meetings and annual appraisals.
Identify training, development, and succession planning opportunities.
Support recruitment, onboarding, induction, and retention of staff.
Facilitate training opportunities and promote staff wellbeing and professional development.
Support disciplinary, capability, and grievance processes in conjunction with the Practice Manager.

5. Governance, Compliance and Quality Improvement

Lead and support Clinical Governance activities within the practice.
Support compliance with CQC requirements and quality standards.
Coordinate the review and implementation of practice policies and procedures.
Lead and advise on safeguarding and child protection processes within the practice.
Support audits, quality improvement projects, and service reviews.
Ensure actions arising from meetings, inspections, audits, and governance reviews are completed.
Monitor compliance with mandatory training requirements and support systems that improve patient safety and service quality

6. Health and Safety

Work with the Practice Manager to ensure compliance with Health and Safety legislation.
Coordinate and review risk assessments.
Support infection prevention and control processes.
Ensure staff are aware of their Health and Safety responsibilities.
Promote a safe environment for patients, staff, and visitors.

7. Communication and Partnership Working

Attend and actively participate in management and practice meetings.
Prepare reports and operational updates as required.
Liaise with NHS organisations, the ICB, PCN, Sunderland LMC, secondary care providers, and external agencies as appropriate.
Support practice communications including newsletters, patient information, website updates, and service announcements.
Maintain effective working relationships with all members of the Primary Care Team.

8. Other Responsibilities

Deputise for the Practice Manager when neccessary
Support the delivery of practice objectives, service developments, and business planning activities.
Undertake delegated management responsibilities as required.
Complete actions arising from practice, locality, and multidisciplinary meetings.

Confidentiality

In the course of your work, you will have access to confidential information relating to patients, staff, and the business of the practice. All such information must be treated in the strictest confidence and must not be disclosed to any unauthorised person.

Failure to maintain confidentiality or misuse of personal information will be treated as a serious disciplinary matter and may result in dismissal.

Other Duties

The duties and responsibilities outlined above are not intended to be exhaustive. The post holder may be required to undertake any other duties commensurate with the grade and nature of the post as reasonably requested by the Practice Manager or GP Partners.

Person Specification

Skills

Essential

Excellent communication and interpersonal skills (verbal, written and presentation).
Excellent IT skills.
Strong organisational and time management skills.
Leadership and people management skills.
Problem-solving and decision-making skills.
Ability to prioritise workload and meet competing deadlines.
Conflict management skills.
Ability to motivate, support and develop staff.
Ability to delegate effectively and lead the work of others.
Strong customer service and patient care skills.
Ability to manage sensitive and confidential information appropriately.

Desirable

EMIS Web user skills.
Knowledge of NHS contractual requirements.
Experience producing management reports and analysing operational data.

Behaviours

Essential

Planning and organising.
Ability to work under pressure and meet deadlines.
Adaptability to change.
Team working.
Self-motivated and proactive.
Flexible approach to work.
Professional and approachable manner.
Confidentiality and integrity.
Awareness of potential conflicts of interest.
Ability to delegate effectively and lead others.
Commitment to Equality, Diversity and Inclusion.
Ability to build positive working relationships.
Commitment to continuous improvement and high-quality patient care.
Resilient and able to manage challenging situations professionally.

Desirable

Commitment to service innovation and development.
Commitment to supporting staff development and wellbeing.

Qualifications

Essential

Management qualification or significant management experience.
GCSE English and Maths Grade C/4 or equivalent.

Desirable

Leadership qualification.
Evidence of continuing professional development.

Experience

Essential

Knowledge and experience of a full range of practice administrative procedures within a GP Practice environment.
Experience of managing multidisciplinary teams.
Experience of staff recruitment, induction, appraisal, performance management and HR processes.
Experience of managing sickness absence, annual leave and workforce planning.
Experience of handling patient complaints and implementing service improvements.
Experience of organisational planning and service development.
Experience of ongoing professional development.

Desirable

Experience working in a GP Practice management role.
Experience of CQC inspection preparation and compliance.
Experience of QOF and Enhanced Services management.
Experience of coordinating seasonal vaccination programmes.
Experience of EMIS Web administration.
Experience of chairing meetings and preparing reports.

Person Specification

Skills

Essential

Excellent communication and interpersonal skills (verbal, written and presentation).
Excellent IT skills.
Strong organisational and time management skills.
Leadership and people management skills.
Problem-solving and decision-making skills.
Ability to prioritise workload and meet competing deadlines.
Conflict management skills.
Ability to motivate, support and develop staff.
Ability to delegate effectively and lead the work of others.
Strong customer service and patient care skills.
Ability to manage sensitive and confidential information appropriately.

Desirable

EMIS Web user skills.
Knowledge of NHS contractual requirements.
Experience producing management reports and analysing operational data.

Behaviours

Essential

Planning and organising.
Ability to work under pressure and meet deadlines.
Adaptability to change.
Team working.
Self-motivated and proactive.
Flexible approach to work.
Professional and approachable manner.
Confidentiality and integrity.
Awareness of potential conflicts of interest.
Ability to delegate effectively and lead others.
Commitment to Equality, Diversity and Inclusion.
Ability to build positive working relationships.
Commitment to continuous improvement and high-quality patient care.
Resilient and able to manage challenging situations professionally.

Desirable

Commitment to service innovation and development.
Commitment to supporting staff development and wellbeing.

Qualifications

Essential

Management qualification or significant management experience.
GCSE English and Maths Grade C/4 or equivalent.

Desirable

Leadership qualification.
Evidence of continuing professional development.

Experience

Essential

Knowledge and experience of a full range of practice administrative procedures within a GP Practice environment.
Experience of managing multidisciplinary teams.
Experience of staff recruitment, induction, appraisal, performance management and HR processes.
Experience of managing sickness absence, annual leave and workforce planning.
Experience of handling patient complaints and implementing service improvements.
Experience of organisational planning and service development.
Experience of ongoing professional development.

Desirable

Experience working in a GP Practice management role.
Experience of CQC inspection preparation and compliance.
Experience of QOF and Enhanced Services management.
Experience of coordinating seasonal vaccination programmes.
Experience of EMIS Web administration.
Experience of chairing meetings and preparing reports.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hetton Group Practice

Address

Francis Way

Hetton le Hole

Tyne and Wear

DH5 9EZ

United Kingdom

Employer's website

http://www.hettongp.nhs.uk (Opens in a new tab)

Employer details

Employer name

Hetton Group Practice

Address

Francis Way

Hetton le Hole

Tyne and Wear

DH5 9EZ

United Kingdom

Employer's website

http://www.hettongp.nhs.uk (Opens in a new tab)

London North West University Healthcare NHS Trust

Discharge Coordinator

London North West University Healthcare NHS Trust View all jobs

North East England

Permanent

Admin and Clerical

GBP 33,262 - 36,027 per year

Posted 13 day(s) ago

Reference: 2368670

Job summary

Liaise internally with multidisciplinary team, senior members of staff,

ward staff and Allied Health Professionals. Liaise externally with

Social Services, Primary Care Services, General Practitioners,

Housing, Homeless Persons Unit, Department of Health, Borders

Agency and Office of the Public Guardian

Main duties of the job

Promote a smooth discharge process by concentrating on tasks which directly support and assist the multidisciplinary team with regards to safe and timely discharge of patients. This will include completing discharge planning documentation, communicating with external agencies such as Social Services, patient's families and carers, arranging appropriate transport and liaising with all members of the Multidisciplinary Team including occupational therapy, physiotherapy, Speech and Language Therapist, Dietitian, Clinical Psychologist and Doctor.

Where appropriate provide access to patient homes to outside agencies, accompany patients to their own homes, or accompany patients to appointments with outside agencies.

Monitor and chase multidisciplinary team members and external agencies to promote timely and safe discharge to provide optimum and appropriate bed usage and reduce length of stay, and in addition manage more complex discharge issues.

Take responsibility for the issue of Discharge Notifications to Social Services to ensure reimbursement guidelines are observed

About us

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
St Mark's Hospital: an internationally renowned specialist centre for bowel disease
Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

Details

Date posted

28 September 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£33,262 to £36,027 a year per annum pro rata Inclusive of High Cost Area Supplement

Contract

Permanent

Working pattern

Full-time

Reference number

337-NP-9918LC

Job locations

Northwick Park Hospital

Watford Road , Harrow

Middlesex

HA1 3UJ

United Kingdom

Job description

Job responsibilities

Please see the attached Job Description and Person Specification for further information on the key responsibilities and person requirements for this role.

Job description

Job responsibilities

Please see the attached Job Description and Person Specification for further information on the key responsibilities and person requirements for this role.

Person Specification

Education/Qualification

Essential

Excellent communication and documentation skills evidenced through supporting information
Demonstrate ability to learn new skills e.g. evidence of previous study
Educated to 'O'' Level Standard or equivalent

Desirable

Experience of multi-sectoral work
Previous in-depth experience of Cerner or patient administration system
Experience of Continuing Personal developmen

Knowledge and Experience

Essential

Able to create and maintain systems from which information can be produced
Ability to write reports on discharge data and to communicate this information to all levels of clinical staff
IT experience including extraction of data

Desirable

Use of hospital IT systems such as Cerne
Management of change (planning and implementation)
Experience of staff management and proven leadership skills

Skills, Abilities and Attributes

Essential

Able to communicate information using a variety of written and verbal communication skills
Proactive at problem solving using knowledge, initiative and experience
Ability to analyse data, to notice and report trends on current discharge position

Desirable

Excellent Written communication (literacy and numeracy) skills in telephone negotiation, Customer care, report writing and implementation plans

Person Specification

Education/Qualification

Essential

Excellent communication and documentation skills evidenced through supporting information
Demonstrate ability to learn new skills e.g. evidence of previous study
Educated to 'O'' Level Standard or equivalent

Desirable

Experience of multi-sectoral work
Previous in-depth experience of Cerner or patient administration system
Experience of Continuing Personal developmen

Knowledge and Experience

Essential

Able to create and maintain systems from which information can be produced
Ability to write reports on discharge data and to communicate this information to all levels of clinical staff
IT experience including extraction of data

Desirable

Use of hospital IT systems such as Cerne
Management of change (planning and implementation)
Experience of staff management and proven leadership skills

Skills, Abilities and Attributes

Essential

Able to communicate information using a variety of written and verbal communication skills
Proactive at problem solving using knowledge, initiative and experience
Ability to analyse data, to notice and report trends on current discharge position

Desirable

Excellent Written communication (literacy and numeracy) skills in telephone negotiation, Customer care, report writing and implementation plans

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

London North West University Healthcare NHS Trust

Address

Northwick Park Hospital

Watford Road , Harrow

Middlesex

HA1 3UJ

United Kingdom

Employer's website

https://www.lnwh.nhs.uk (Opens in a new tab)

Employer details

Employer name

London North West University Healthcare NHS Trust

Address

Northwick Park Hospital

Watford Road , Harrow

Middlesex

HA1 3UJ

United Kingdom

Employer's website

https://www.lnwh.nhs.uk (Opens in a new tab)

London Ambulance Service NHS Trust

Strategic Medical Advisor (SMA)

London Ambulance Service NHS Trust View all jobs

North East England

Permanent

Medical Specialist

GBP 3 - 15,000 per year

Posted 13 day(s) ago

Reference: 2368668

Job summary

We are seeking experienced and highly credible senior clinicians to join our cadre of on-call Strategic Medical Advisors. This unique role is ideally suited to Consultants with experience in emergency medicine, critical care, pre-hospital care or other relevant acute specialties with recent experience of working in an ambulance setting who can provide calm clinical leadership during complex and high-consequence incidents or periods of operational demand.

As a Strategic Medical Advisor, you will provide expert medical advice and clinical assurance to the LAS Strategic Commander, helping to ensure that appropriate clinical resources are available and used effectively during major and mass-casualty incidents, periods of heightened operational pressure, public health incidents and other situations presenting significant clinical risk. This is a rare opportunity to apply your senior clinical expertise at a strategic level, helping to shape the medical response to some of the most challenging incidents and events faced by London and its emergency services.

Candidates must be willing to be available during their on-call period for immediate telephone advice, and also be available to mobilise and arrive at the location of the LAS Strategic Commander within 60 minutes of activation.

Candidates are asked to submit a succinct supporting statement evidencing how their experience relates to the attached person specification during application.

Main duties of the job

Key responsibilities include:

Providing expert medical advice and clinical assurance to the LAS Strategic Commander during major incidents, mass-casualty events and other significant operational challenges.
Supporting strategic decision-making to ensure appropriate clinical resources are available and utilised effectively.
Acting as the senior clinical link between LAS, hospitals, NHS partners and other emergency services during incidents and periods of heightened demand.
Providing strategic clinical oversight and advice within command structures, including the Command Cell and Emergency Operations Centre.
Supporting the management of clinical risk during major incidents, public health events and periods of sustained operational pressure.
Contributing to incident debriefs, organisational learning and post-incident reporting.
Participating in a 24/7 on-call rota and being available to provide timely clinical advice and support when required.
Attending training, continuing professional development activities, live exercises and table-top exercises to maintain operational readiness.

This is a unique opportunity to apply your clinical expertise at a strategic level, helping to shape London's response to major incidents and improve outcomes for patients during some of the capital's most challenging events.

About us

London Ambulance Service NHS Trust is the busiest ambulance service in the UK and one of the largest and most complex in the world. Serving over nine million people across the capital, we respond to more than two million calls for help each year and play a vital role in London's health and care system.

Our people provide care and support across a wide range of services, including 999 emergency response, NHS 111, urgent care, specialist clinical teams and major incident response. We work closely with hospitals, primary care, mental health services, local authorities and emergency service partners to deliver safe, effective and compassionate care for patients.

London is a truly global city, presenting unique opportunities and challenges. From large-scale public events and state occasions to major incidents and periods of exceptional demand, our teams are at the forefront of responding to some of the most complex operational environments in healthcare.

At LAS, our vision is to build a world-class ambulance service for a world-class city. We are committed to delivering outstanding patient care, supporting our people to thrive and fostering a culture of inclusion, innovation and continuous improvement. Recent years have seen sustained improvements in performance while continuing to respond to increasing demand and growing patient complexity.

Details

Date posted

28 September 2026

Pay scheme

Hospital medical and dental staff

Grade

Doctor - other

Salary

£15,000 a year plus 3% of basic pay on call payment

Contract

Honorary

Working pattern

Flexible working

Reference number

308-OL-CORP-68

Job locations

Trust HQ

220 Waterloo Road

LONDON

Greater London

SE1 8SD

United Kingdom

EOC Newham

Newham

LONDON

Greater London

E16 2QU

United Kingdom

Job description

Job responsibilities

NHS input to a major incident starts at the scene, with the Ambulance service assuming the lead. Co-ordination, activation and deployment of Medical Resources at a Mass Casualty Major Incident is the responsibility of the London Ambulance Service.

The role of the Strategic Medical Advisor is to provide support and advice to the Strategic Commander to ensure that appropriate clinical resources are available and utilised appropriately both at the scene of the incident and to the continuing patient responsibilities of the ambulance service.

The SMA will provide liaison between the scene and hospitals and provide support and guidance to partner healthcare providers and stakeholders, providing the clinical link be that the tactical clinical teams deployed as a response to major or mass casualty incidents, as well as public health and rising tide incidents.

Responsibilities:

Providing extended, specialist medical management and advice in the pre-hospital environment, up to and including major and mass casualty incidents.

To work closely with the Ambulance Service Strategic Commander within the

Command Cell to co-ordinate patient treatment and transport.

To assist in maintaining business as usual and provide strategic clinical guidance to stakeholders and partner agencies.

To assist the Ambulance Service Strategic Commander at periods of excess demand or significant handover delays resulting in clinical risk

Provide strategic clinical oversight and support at the command cell, Emergency

Operations Centre (EOC) or at the scene as required maintaining close liaison with the LAS clinician in the Specialist Operations Centre / At Scene and the London Air Ambulance Medical Advisor at scene

Provide specialist guidance and support to the ambulance command cell, assessing the medical implications and response to any mass casualty incident, as well as rising tide and public health incidents

Before additional medical resources are requested the SMA and Strategic Commander should agree on their role at the scene and consider if this is the most effective use of resources

Communicate with Strategic commander and LAS clinician in the Specialist Operations Centre / At Scene to establish the nature and complexity of casualties injuries so that appropriate plans and preparations are made to distribute patients.

Ensure that advanced appropriate Clinical advice is available to the HART Team(s) attending the scene to ensure that the best possible outcomes for patients are achieved

To provide business continuity support to the Ambulance Strategic Commander, EOC staff and Operational Staff at times of excessive demand to manage clinical risk, oversee call prioritisation and on rare occasions help mitigate the clinical risk where patients are

cohorted prior to admission to hospital.

To communicate clinician to clinician with the Acute Trusts and Foundation Trusts who are providing casualty receiving facilities or on standby to receive casualties. The Acute Trusts should be able to provide accurate information about each participating Acute Trusts capacity for theatre, critical care and bed availability. Clear information from the scene about children as casualties and burns patients is particularly important.

Press enquires must not be dealt with by the SMA in isolation. Enquiries should be directed to the London Ambulance Service Trust Communications Department and advice sort from both the on-call Communications Manager and Police Press Officers if required to speak to the Media. The SMA should however be prepared to respond to media requests and participate in press conferences with the strategic ambulance commander if necessary

Maintain an accurate and detailed log of events and decisions made must be maintained by the SMA throughout the incident suing either an approved paper log of NOGGIN

The SMA should attend formal debriefs and ensure that the lessons learnt are shared in the form of a full post-incident report for NHS England Emergency Preparedness, Resilience & Response Team.

Maintain own CPD and contribute to own personal development by participating in annual appraisal process and evidencing this to the LAS CMO, developing a PDP, and actively participating in agreed learning activities and evaluating effectiveness of learning in relation to role

Annually to attend a minimum of 2 of 3 half days updates and one pre-planned event or exercise (live or table top)

To achieve and demonstrate agreed standards of personal and professional development within agreed timescales

Provide on call clinical advice for Advanced Paramedics

General Duties and Responsibilities:

The duties and responsibilities of the post will be undertaken in accordance with the policies, procedures and practices of the Trust, which may be amended from time to time.

Patient Safety is a key priority for the Trust. It is your responsibility to ensure that you are fully compliant with LAS policies and procedures in respect of patient safety, for example Risk Management, Infection Prevention and Control, Safeguarding children and vulnerable adults.

To act in ways that support equality and diversity and the rights of individuals, ensuring own practice is in accordance with Trust policies. Identify and take action when own or others action undermines equality and diversity.

To abide by the NHS values and the NHS Constitution, all staff must maintain the highest standards of care and service, treating every individual with compassion, dignity and respect, taking responsibility not only for the care you personally provide, but also for your wider contribution to the aims of your team and the NHS as a whole

To raise concerns around risk, malpractice or wrongdoing at work, which may affect patients, staff or the organisation, at the earliest reasonable opportunity.

Emergency driving is not a requirement for the role, but if currently trained and using this skill in a clinical role then the SMA may respond under emergency conditions

The duties and responsibilities of the post will be undertaken in accordance with the policies, procedures and practices of the Trust, which may be amended from time to time.

This job description is not intended to be an exhaustive list of duties and responsibilities, but to give an indication of the main areas of activity and involvement and is not, therefore, exhaustive.

It will be subject to review, in light of changing circumstances and in consultation with the post-holder.

Job description

Job responsibilities

NHS input to a major incident starts at the scene, with the Ambulance service assuming the lead. Co-ordination, activation and deployment of Medical Resources at a Mass Casualty Major Incident is the responsibility of the London Ambulance Service.

The role of the Strategic Medical Advisor is to provide support and advice to the Strategic Commander to ensure that appropriate clinical resources are available and utilised appropriately both at the scene of the incident and to the continuing patient responsibilities of the ambulance service.

The SMA will provide liaison between the scene and hospitals and provide support and guidance to partner healthcare providers and stakeholders, providing the clinical link be that the tactical clinical teams deployed as a response to major or mass casualty incidents, as well as public health and rising tide incidents.

Responsibilities:

Providing extended, specialist medical management and advice in the pre-hospital environment, up to and including major and mass casualty incidents.

To work closely with the Ambulance Service Strategic Commander within the

Command Cell to co-ordinate patient treatment and transport.

To assist in maintaining business as usual and provide strategic clinical guidance to stakeholders and partner agencies.

To assist the Ambulance Service Strategic Commander at periods of excess demand or significant handover delays resulting in clinical risk

Provide strategic clinical oversight and support at the command cell, Emergency

Operations Centre (EOC) or at the scene as required maintaining close liaison with the LAS clinician in the Specialist Operations Centre / At Scene and the London Air Ambulance Medical Advisor at scene

Provide specialist guidance and support to the ambulance command cell, assessing the medical implications and response to any mass casualty incident, as well as rising tide and public health incidents

Before additional medical resources are requested the SMA and Strategic Commander should agree on their role at the scene and consider if this is the most effective use of resources

Communicate with Strategic commander and LAS clinician in the Specialist Operations Centre / At Scene to establish the nature and complexity of casualties injuries so that appropriate plans and preparations are made to distribute patients.

Ensure that advanced appropriate Clinical advice is available to the HART Team(s) attending the scene to ensure that the best possible outcomes for patients are achieved

To provide business continuity support to the Ambulance Strategic Commander, EOC staff and Operational Staff at times of excessive demand to manage clinical risk, oversee call prioritisation and on rare occasions help mitigate the clinical risk where patients are

cohorted prior to admission to hospital.

To communicate clinician to clinician with the Acute Trusts and Foundation Trusts who are providing casualty receiving facilities or on standby to receive casualties. The Acute Trusts should be able to provide accurate information about each participating Acute Trusts capacity for theatre, critical care and bed availability. Clear information from the scene about children as casualties and burns patients is particularly important.

Press enquires must not be dealt with by the SMA in isolation. Enquiries should be directed to the London Ambulance Service Trust Communications Department and advice sort from both the on-call Communications Manager and Police Press Officers if required to speak to the Media. The SMA should however be prepared to respond to media requests and participate in press conferences with the strategic ambulance commander if necessary

Maintain an accurate and detailed log of events and decisions made must be maintained by the SMA throughout the incident suing either an approved paper log of NOGGIN

The SMA should attend formal debriefs and ensure that the lessons learnt are shared in the form of a full post-incident report for NHS England Emergency Preparedness, Resilience & Response Team.

Maintain own CPD and contribute to own personal development by participating in annual appraisal process and evidencing this to the LAS CMO, developing a PDP, and actively participating in agreed learning activities and evaluating effectiveness of learning in relation to role

Annually to attend a minimum of 2 of 3 half days updates and one pre-planned event or exercise (live or table top)

To achieve and demonstrate agreed standards of personal and professional development within agreed timescales

Provide on call clinical advice for Advanced Paramedics

General Duties and Responsibilities:

The duties and responsibilities of the post will be undertaken in accordance with the policies, procedures and practices of the Trust, which may be amended from time to time.

Patient Safety is a key priority for the Trust. It is your responsibility to ensure that you are fully compliant with LAS policies and procedures in respect of patient safety, for example Risk Management, Infection Prevention and Control, Safeguarding children and vulnerable adults.

To act in ways that support equality and diversity and the rights of individuals, ensuring own practice is in accordance with Trust policies. Identify and take action when own or others action undermines equality and diversity.

To abide by the NHS values and the NHS Constitution, all staff must maintain the highest standards of care and service, treating every individual with compassion, dignity and respect, taking responsibility not only for the care you personally provide, but also for your wider contribution to the aims of your team and the NHS as a whole

To raise concerns around risk, malpractice or wrongdoing at work, which may affect patients, staff or the organisation, at the earliest reasonable opportunity.

Emergency driving is not a requirement for the role, but if currently trained and using this skill in a clinical role then the SMA may respond under emergency conditions

The duties and responsibilities of the post will be undertaken in accordance with the policies, procedures and practices of the Trust, which may be amended from time to time.

This job description is not intended to be an exhaustive list of duties and responsibilities, but to give an indication of the main areas of activity and involvement and is not, therefore, exhaustive.

It will be subject to review, in light of changing circumstances and in consultation with the post-holder.

Person Specification

Qualifications, Accreditations, Education

Essential

See JD&PS

Person Specification

Qualifications, Accreditations, Education

Essential

See JD&PS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

London Ambulance Service NHS Trust

Address

Trust HQ

220 Waterloo Road

LONDON

Greater London

SE1 8SD

United Kingdom

Employer's website

https://www.londonambulance.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

London Ambulance Service NHS Trust

Address

Trust HQ

220 Waterloo Road

LONDON

Greater London

SE1 8SD

United Kingdom

Employer's website

https://www.londonambulance.nhs.uk/ (Opens in a new tab)

Dr Mittal & Partners

Pharmacy Administrator

Dr Mittal & Partners View all jobs

North East England

Permanent

Admin and Clerical

GBP 26,436 - 28,121 per year

Posted 13 day(s) ago

Reference: 2368667

Job summary

The successful applicant will support a wide range of pharmacy workflows including prescription administration, patient recall programmes and long-term condition clinics. You will act as a key point of contact for patients, community pharmacies and external organisations enquiring about prescriptions. This role brings the opportunity to assist in co-ordinating medication reviews, support audit programmes and manage patient recall systems.

To thrive in this role, you will enjoy working in a fast-paced environment with multiple competing priorities. You will possess excellent organisational skills, strong attention to detail and the ability to communicate effectively with patients and healthcare professionals. You will be committed to delivering excellent patient care and able to work both independently and as part of a team.

The successful candidate will demonstrate a professional, flexible, and friendly manner. As well as being organised, applicants should have strong IT skills with experience of working with confidential information. Experience of EMIS web and a good understanding of medical terminology is advantageous. As a training practice, we offer a supportive environment with opportunities for learning and development within a growing multidisciplinary pharmacy team.

Main duties of the job

Responsibilities

The following are the core responsibilities of the Pharmacy team administrator. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels.

Prescription administration and medicines management

Patient recall and service coordination

Administration for medicines optimisation and clinical pharmacy support

Audit, quality improvement and safety

Training and team support

About us

Reading Holybrook Primary Care Network (PCN) is a forward-thinking collaboration of 3 GP practices serving communities across Reading and the surrounding area. Together, we work to deliver high quality, accessible primary care and improved health outcomes for a diverse and growing population. Serving more than 35,000 patients, we bring together a multidisciplinary workforce including GPs, allied health professionals, treatment room clinicians, Social Prescribers and Care Co-ordinators to provide joined-up, person-centred care.

As a PCN, we are committed to innovation, continuous improvement and collaborative working. We work closely with our member practices, community services, local authorities and voluntary sector partners to reduce health inequalities, improve patient experience and support the long-term health and wellbeing of our population.

Based in Reading, our network offers a supportive and inclusive working environment where staff are encouraged to develop their skills, contribute new ideas and make a meaningful difference to the communities we serve. Whether delivering frontline services or supporting operational excellence, every role within Reading Holybrook PCN plays an important part in improving patient care and shaping the future of primary care.

Details

Date posted

28 September 2026

Pay scheme

Other

Salary

£26,436.80 to £28,121.60 a year

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A0767-26-0008

Job locations

50 Milman Road

Reading

RG2 0AR

United Kingdom

Broad Street Health Centre

Broad Street Mall

READING

RG1 7QA

United Kingdom

Job description

Job responsibilities

Prescription administration and medicines management

Process repeat prescription requests received by phone, email, post, slips and the online access system, in accordance with practice protocol and standard operating procedures.

Generate requests for non-repeat medications on behalf of patients, obtaining additional information where required.

Manage and coordinate weekly prescription workflows to ensure timely processing of prescriptions.

Ensure prescription requests are processed within agreed timescales.

Escalate urgent prescription requests to the Clinical Pharmacy Team or duty GP as appropriate.

Support electronic Repeat Dispensing (eRD) initiatives and encourage suitable patients to use eRD and synchronised medication collections

Actively encourage patients to reconcile medications to facilitate monthly collections and electronic repeat dispensing.

Act upon prescription compliance issues, liaising with the appropriate clinician.

Have oversight of community pharmacy emergency supplies, escalating to the clinical pharmacy team when necessary.

Build good working relationships with local Pharmacies to help enable our prescription service.

Check emails regularly and deal with them appropriately.

Patient recall and service coordination:

Maintain medication review recall systems and invite patients for reviews in line with practice procedures.

Manage medication review recall lists, including sending invitations, booking appointments and following up non-responders.

Liaise with the Pharmacy Technician team regarding any monitoring requirements prior to medication reviews and arrange appointments or investigations as directed.

Coordinate recalls for annual medication reviews, long-term condition reviews and pharmacist-led clinics.

Book, rearrange and manage appointments for pharmacy-led services.

Coordinate spirometry appointments and six-monthly heart failure recall programmes.

Support the administration and management of the practice blood pressure monitor loan scheme.

Maintain accurate records of recalls, appointments and patient communications.

Medicines optimisation and clinical pharmacy support:

Process administrative correspondence relating to weight management services, contraception services, Pharmacy First referrals and provision of cannabis therapy letters.

Add medication information and relevant coding to patient records in accordance with practice protocols and escalate any clinical concerns or treatment decisions to the Pharmacy Technician or Clinical Pharmacist team.

Liaise with Pharmacy Technicians regarding monitoring requirements before medication reviews.

Assist with the preparation and booking of Structured Medication Reviews.

Process non-complex medication-related correspondence in accordance with practice protocols.

Liaise with pharmacies on the supply of prescribed drugs, alert our clinicians of any supply issues and forward information on the recommended alternative.

Respond to enquiries from patients, carers, secretaries, NHS administrators, Consultants or the Medicines Management Team in a courteous, timely and efficient manner, by telephone, letter and email, occasionally face-to-face and maintain precise records of the communications.

Support administration of long-term condition clinics and medicines optimisation programmes.

Audit, quality improvement and safety

Support delivery of medicines optimisation audits and quality improvement projects.

Coordinate and support CQC, PQS, internal practice audits and high-risk drug monitoring.

Undertake monthly medication ordering audits and reception medication request audits.

Assist with data collection, reporting and maintenance of audit trackers.

Support the administrative management of MHRA alerts, medication recalls and prescribing safety initiatives.

Run searches and reports as requested and maintain accurate records of completed actions.

Support the Clinical Pharmacy Team in reviewing and updating the practice prescribing related policies.

Training and team support

Support the training of reception and administrative staff in prescription processes, prescribing workflows and pharmacy-related procedures.

Contribute to improving pharmacy administrative processes and service delivery.

Work collaboratively with Clinical Pharmacists, Pharmacy Technicians and the wider practice team to support effective patient care.

This Job Description is neither exhaustive nor exclusive and will be reviewed periodically in conjunction with the post holder. The post holder is required to carry out any duties that may reasonably be requested by the Partners or the Practice Manager.

Job description Job responsibilities Prescription administration and medicines management Process repeat prescription requests received by phone, email, post, slips and the online access system, in accordance with practice protocol and standard operating procedures. Generate requests for non-repeat medications on behalf of patients, obtaining additional information where required. Manage and coordinate weekly prescription workflows to ensure timely processing of prescriptions. Ensure prescription requests are processed within agreed timescales. Escalate urgent prescription requests to the Clinical Pharmacy Team or duty GP as appropriate. Support electronic Repeat Dispensing (eRD) initiatives and encourage suitable patients to use eRD and synchronised medication collections Actively encourage patients to reconcile medications to facilitate monthly collections and electronic repeat dispensing. Act upon prescription compliance issues, liaising with the appropriate clinician. Have oversight of community pharmacy emergency supplies, escalating to the clinical pharmacy team when necessary. Build good working relationships with local Pharmacies to help enable our prescription service. Check emails regularly and deal with them appropriately.Patient recall and service coordination: Maintain medication review recall systems and invite patients for reviews in line with practice procedures. Manage medication review recall lists, including sending invitations, booking appointments and following up non-responders. Liaise with the Pharmacy Technician team regarding any monitoring requirements prior to medication reviews and arrange appointments or investigations as directed. Coordinate recalls for annual medication reviews, long-term condition reviews and pharmacist-led clinics. Book, rearrange and manage appointments for pharmacy-led services. Coordinate spirometry appointments and six-monthly heart failure recall programmes. Support the administration and management of the practice blood pressure monitor loan scheme. Maintain accurate records of recalls, appointments and patient communications.Medicines optimisation and clinical pharmacy support: Process administrative correspondence relating to weight management services, contraception services, Pharmacy First referrals and provision of cannabis therapy letters. Add medication information and relevant coding to patient records in accordance with practice protocols and escalate any clinical concerns or treatment decisions to the Pharmacy Technician or Clinical Pharmacist team. Liaise with Pharmacy Technicians regarding monitoring requirements before medication reviews. Assist with the preparation and booking of Structured Medication Reviews. Process non-complex medication-related correspondence in accordance with practice protocols. Liaise with pharmacies on the supply of prescribed drugs, alert our clinicians of any supply issues and forward information on the recommended alternative. Respond to enquiries from patients, carers, secretaries, NHS administrators, Consultants or the Medicines Management Team in a courteous, timely and efficient manner, by telephone, letter and email, occasionally face-to-face and maintain precise records of the communications. Support administration of long-term condition clinics and medicines optimisation programmes.Audit, quality improvement and safety Support delivery of medicines optimisation audits and quality improvement projects. Coordinate and support CQC, PQS, internal practice audits and high-risk drug monitoring. Undertake monthly medication ordering audits and reception medication request audits. Assist with data collection, reporting and maintenance of audit trackers. Support the administrative management of MHRA alerts, medication recalls and prescribing safety initiatives. Run searches and reports as requested and maintain accurate records of completed actions. Support the Clinical Pharmacy Team in reviewing and updating the practice prescribing related policies. Training and team support Support the training of reception and administrative staff in prescription processes, prescribing workflows and pharmacy-related procedures. Contribute to improving pharmacy administrative processes and service delivery.Work collaboratively with Clinical Pharmacists, Pharmacy Technicians and the wider practice team to support effective patient care.This Job Description is neither exhaustive nor exclusive and will be reviewed periodically in conjunction with the post holder. The post holder is required to carry out any duties that may reasonably be requested by the Partners or the Practice Manager.

Person Specification

Qualifications

Essential

Educated to GCSE level or equivalent.
Excellent attention to detail
Able to work as a team as well as independently.
Excellent IT skills & confidence in all Microsoft packages
Good initiative
Excellent communication skills
Clear, polite telephone manner
Ability to follow policy and procedures.

Desirable

EMIS Web proficient
Previous experience in a GP surgery,pharmacy,medical setting

Person Specification Qualifications Essential Educated to GCSE level or equivalent. Excellent attention to detail Able to work as a team as well as independently. Excellent IT skills & confidence in all Microsoft packages Good initiative Excellent communication skills Clear, polite telephone manner Ability to follow policy and procedures. Desirable EMIS Web proficient Previous experience in a GP surgery,pharmacy,medical setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Dr Mittal & Partners

Address

50 Milman Road

Reading

RG2 0AR

United Kingdom

Employer's website

https://www.milmanroadhealthcentre.co.uk/ (Opens in a new tab)

Employer details

Employer name

Dr Mittal & Partners

Address

50 Milman Road

Reading

RG2 0AR

United Kingdom

Employer's website

https://www.milmanroadhealthcentre.co.uk/ (Opens in a new tab)

Cambridge University Hospital NHS Foundation Trust

Assistant Admissions Coordinator

Cambridge University Hospital NHS Foundation Trust View all jobs

North East England

Permanent

Admin and Clerical

GBP 25,760 - 27,476 per year

Posted 13 day(s) ago

Reference: 2368666

Job summary

To deliver and maintain a professional administrative service to the Cancer directorate and all users patients, relatives and colleagues.

Monitor and produce work of the quality and quantity required ensuring expected Trust and department standards and deadlines are met and all appointments are within the Government and Trust target times.

Main duties of the job

Direct contact with patients.

Greet visitors face-to-face and respond to requests for a range of information.

Receive and respond to telephone calls dealing with a range of requests.

Receive and respond to emails for a range of requests.

Book appointments and transport.

Check patient information.

Photocopy and filing.

Input information on Trust systems.

Attend handover meetings as required taking notes when necessary.

Ensure all tests/treatments requested are booked.

Cover Thursdays, Fridays and Saturdays. Second role covers Sundays, Mondays and Tuesdays. Also Bank Holidays on a rotational basis.

About us

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Details

Date posted

28 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year p.a. pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

180-B-CVA1139-RE

Job locations

Addenbrookes Hospital-Division B

Hills Road

Cambridge

CB2 0QQ

United Kingdom

Job description

Job responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

This vacancy will close at midnight on 4th October 2026.

Interviews are due to be held on 14th October 2026.

All appointments with a start date on or after 1 October 2026 will be subject to a 12-week probationary period. This provides a structured and supportive period to help you settle into your role, with regular reviews and feedback.

Right to Work

As there is a 12-week probationary period, successful candidates are expected to have the Right to Work for a period of at least 6 months from the proposed start date. Immigration and Right to Work status will be discussed with successful candidates at conditional offer. CUH will not offer sponsorship to candidates that have applied for a fee waiver.

Due to Home Office immigration rules, a full-time permanent vacancy cannot be filled by individuals on a student visa. Therefore, please be advised that if you are a student visa holder, we will not be able to offer you a full-time permanent contract unless you have:

- applied for a Graduate visa

- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment

As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this position.

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.

Job description

Job responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

This vacancy will close at midnight on 4th October 2026.

Interviews are due to be held on 14th October 2026.

All appointments with a start date on or after 1 October 2026 will be subject to a 12-week probationary period. This provides a structured and supportive period to help you settle into your role, with regular reviews and feedback.

Right to Work

As there is a 12-week probationary period, successful candidates are expected to have the Right to Work for a period of at least 6 months from the proposed start date. Immigration and Right to Work status will be discussed with successful candidates at conditional offer. CUH will not offer sponsorship to candidates that have applied for a fee waiver.

Due to Home Office immigration rules, a full-time permanent vacancy cannot be filled by individuals on a student visa. Therefore, please be advised that if you are a student visa holder, we will not be able to offer you a full-time permanent contract unless you have:

- applied for a Graduate visa

- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment

As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this position.

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.

Person Specification

Qualifications

Essential

Educated to GCSE level or equivalent
NVQ level 2 Customer Service/ Business Admin /ITQ or equivalent experience

Desirable

Typing qualification or equivalent

Experience

Essential

Experience of working in a busy office environment or reception role
Experience of prioritising, planning and organising own tasks
Working with guidelines
Experience of customer service or dealing with the public
Data entry
Experience of IT packages - Microsoft Office

Desirable

Previous experience of working in the NHS
Experience of call handling
Experience of dealing with difficult situations and confrontations

Knowledge

Essential

Understanding of confidentiality and data protection
Understanding of customer service

Desirable

Knowledge of the Trust including awareness of the Trust's priorities
Knowledge of Trust information systems
Knowledge of Medical Terminology

Skills

Essential

Ability to work as part of a team
Good communication skills including telephone, email and face to face
Ability to follow processes and procedures
High level of ability to organise and manage own time keeping to schedule and deadlines
Good organisational skills
Ability to meet deadlines
Willing to take on/learn new skills
Ability to show attention to detail and accuracy
Ability to adapt to change
Ability to work under pressure
Ability to store and safeguard confidential documents

Additional Requirements

Essential

The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent

Person Specification

Qualifications

Essential

Educated to GCSE level or equivalent
NVQ level 2 Customer Service/ Business Admin /ITQ or equivalent experience

Desirable

Typing qualification or equivalent

Experience

Essential

Experience of working in a busy office environment or reception role
Experience of prioritising, planning and organising own tasks
Working with guidelines
Experience of customer service or dealing with the public
Data entry
Experience of IT packages - Microsoft Office

Desirable

Previous experience of working in the NHS
Experience of call handling
Experience of dealing with difficult situations and confrontations

Knowledge

Essential

Understanding of confidentiality and data protection
Understanding of customer service

Desirable

Knowledge of the Trust including awareness of the Trust's priorities
Knowledge of Trust information systems
Knowledge of Medical Terminology

Skills

Essential

Ability to work as part of a team
Good communication skills including telephone, email and face to face
Ability to follow processes and procedures
High level of ability to organise and manage own time keeping to schedule and deadlines
Good organisational skills
Ability to meet deadlines
Willing to take on/learn new skills
Ability to show attention to detail and accuracy
Ability to adapt to change
Ability to work under pressure
Ability to store and safeguard confidential documents

Additional Requirements

Essential

The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cambridge University Hospital NHS Foundation Trust

Address

Addenbrookes Hospital-Division B

Hills Road

Cambridge

CB2 0QQ

United Kingdom

Employer's website

https://www.cuh.nhs.uk (Opens in a new tab)

Employer details

Employer name

Cambridge University Hospital NHS Foundation Trust

Address

Addenbrookes Hospital-Division B

Hills Road

Cambridge

CB2 0QQ

United Kingdom

Employer's website

https://www.cuh.nhs.uk (Opens in a new tab)

Dr Mittal & Partners

Salaried GP

Dr Mittal & Partners View all jobs

North East England

Permanent

GP/General Practitioner

GBP 11,466 - 13,657 per year

Posted 13 day(s) ago

Reference: 2368665

Job summary

We have an exciting opportunity for an enthusiastic GP to join our friendly, well-organised, and forward-thinking practice in central Reading. We are seeking a full-time Salaried GP (ideally 8 sessions per week).

Main duties of the job

£11,466k - £13, 657k per session (4 hours 10 minutes per session) depending on experience
Defined workload per session, with job plan agreed based on experience:

15 patients per session
Management of own self-generated administration (including own path/docman)
Fixed share of lab and pathology reports according to Banding
Fixed share of clinical letters, according to Banding up to a maximum 15 Docman per day

Pro-rata share of home visits and duty doctor days
NHS Pension
6 weeks annual leave plus bank holiday allowance pro-rata
1 weeks study leave allowance pro-rata
Comprehensive induction and mentoring/development through our GP Competency Framework
Encouragement and support for portfolio working, with opportunities to take on lead roles in the PCN, ICB, and LMC
Involvement in training and research encouraged
Access to our innovative Salaried GP Development Programme

About us

Milman Road and Kennet Surgery

Milman Road and Kennet Surgery is a 5 GP partner organisation providing general medical services to a patient list of approximately 22,000 patients in the Whitley area. The organisation is over 90 years old and has been located in this building since 1976. Refurbished in 1992 and most recently extended and completely renovated in 2016/17, we now offer a range of healthcare services.

The organisations vision is A healthy, happy and collectively strong Surgery Team, focused on working in collaboration to improve standards and meet the needs of our diverse population.

Our mission statement isTo represent Primary Care with a unified voice to create a stable foundation from which to develop new integrated services to enhance the experience for patients and Healthcare Team Members.

Details

Date posted

28 September 2026

Pay scheme

Other

Salary

Depending on experience £11,466- £13,657 per session DOE

Contract

Permanent

Working pattern

Full-time

Reference number

A0767-26-0009

Job locations

50 Milman Road

Reading

RG2 0AR

United Kingdom

Kennet Surgery

30 Cholmeley Road

READING

RG1 3NQ

United Kingdom

The Surgery

81 Christchurch Road

READING

RG2 7BD

United Kingdom

Job description

Job responsibilities

Defined workload per session, with job plan agreed based on experience:

15 patients per session
Management of own self-generated administration (including own path/docman)
Fixed share of lab and pathology reports according to Banding
Fixed share of clinical letters, according to Banding up to a maximum 15 Docman per day

Pro-rata share of home visits and duty doctor days
NHS Pension
6 weeks annual leave plus bank holiday allowance pro-rata
1 weeks study leave allowance pro-rata
Comprehensive induction and mentoring/development through our GP Competency Framework
Encouragement and support for portfolio working, with opportunities to take on lead roles in the PCN, ICB, and LMC
Involvement in training and research encouraged
Access to our innovative Salaried GP Development Programme

Job description

Job responsibilities

Defined workload per session, with job plan agreed based on experience:

15 patients per session
Management of own self-generated administration (including own path/docman)
Fixed share of lab and pathology reports according to Banding
Fixed share of clinical letters, according to Banding up to a maximum 15 Docman per day

Pro-rata share of home visits and duty doctor days
NHS Pension
6 weeks annual leave plus bank holiday allowance pro-rata
1 weeks study leave allowance pro-rata
Comprehensive induction and mentoring/development through our GP Competency Framework
Encouragement and support for portfolio working, with opportunities to take on lead roles in the PCN, ICB, and LMC
Involvement in training and research encouraged
Access to our innovative Salaried GP Development Programme

Person Specification

Qualifications

Essential

- Primary Medical Degree
- GMC registration
- GP Qualification
- NHS Performers List

Person Specification

Qualifications

Essential

- Primary Medical Degree
- GMC registration
- GP Qualification
- NHS Performers List

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Dr Mittal & Partners

Address

50 Milman Road

Reading

RG2 0AR

United Kingdom

Employer's website

https://www.milmanroadhealthcentre.co.uk/ (Opens in a new tab)

Employer details

Employer name

Dr Mittal & Partners

Address

50 Milman Road

Reading

RG2 0AR

United Kingdom

Employer's website

https://www.milmanroadhealthcentre.co.uk/ (Opens in a new tab)

The Royal Wolverhampton NHS Trust

Receptionist / Administration assistant

The Royal Wolverhampton NHS Trust View all jobs

North East England

Permanent

Admin and Clerical

GBP 0 - 25,272 per year

Posted 13 day(s) ago

Reference: 2368663

Job summary

This vacancy is for 2 posts. 1 x 15 hours per week. 1 x 22.5 per week.

To provide a comprehensive, effective, accurate and timely service to healthcare professionals, patients and their representatives attending the Urgent Treatment Centres.

Demonstrate excellent communication skills, be patient focused and possess the ability to multi-task and prioritise, paying particular attention to detail.

The ability to work independently and as part of the wider team in order to provide a comprehensive, safe and efficient service ensuring patients receive the best possible service.

Main duties of the job

To provide efficient and confidential support to the Urgent Treatment Centres, by delivering a comprehensive, high quality, accurate reception service .Ensure that all enquiries are completed according to departmental procedures and within set quality standards.To provide a comprehensive service where the service user/professionals receives a full explanation and response to their enquiry.T o communicate accurately by telephone, email and other appropriate means.

About us

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as "Good" by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Details

Date posted

28 September 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year per annum/pro rota

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

225-DIV2JD-8242028

Job locations

The Royal Wolverhampton NHS Trust

Wolverhampton Road

Wolverhampton

WV10 0QP

United Kingdom

Job description

Job responsibilities

To keep accurate records of all referrals into the ServiceTo accurately complete any documentation that is required to process referrals into the service.To accurately record patient details on IT programmes as required.To file all registration documents and keep in the department for statistics and auditing purposes.To maintain an effective electronic and paper based filing system.

To be directly involved in any pilots, programmes or initiatives within the Urgent Treatment Centres.

To support all staff at the Urgent Treatment Centres to ensure that the service runs effectively and efficiently.To provide reports from the IT systems as required and send appropriately as instructed.

To use a variety of communication styles to ensure effective telephone/face to face communication; this includes working with those who may have difficulties in communication, who are vulnerable, from a range of cultural backgrounds.To deal with and support patient pathway as they are developed and agreed within the health care system.To continuously work to develop systems that will improve the efficiency, effectiveness and support the smooth running of the department.To attend mandatory training sessions and undergo training/development as required.To take part in the annual PDR appraisal training.

Job description Job responsibilities To keep accurate records of all referrals into the ServiceTo accurately complete any documentation that is required to process referrals into the service.To accurately record patient details on IT programmes as required.To file all registration documents and keep in the department for statistics and auditing purposes.To maintain an effective electronic and paper based filing system. To be directly involved in any pilots, programmes or initiatives within the Urgent Treatment Centres. To support all staff at the Urgent Treatment Centres to ensure that the service runs effectively and efficiently.To provide reports from the IT systems as required and send appropriately as instructed. To use a variety of communication styles to ensure effective telephone/face to face communication; this includes working with those who may have difficulties in communication, who are vulnerable, from a range of cultural backgrounds.To deal with and support patient pathway as they are developed and agreed within the health care system.To continuously work to develop systems that will improve the efficiency, effectiveness and support the smooth running of the department.To attend mandatory training sessions and undergo training/development as required.To take part in the annual PDR appraisal training.

Person Specification

Essentail

Essential

A-C GCSE in Math and English

Desirable

Substantial Experience

Person Specification Essentail Essential A-C GCSE in Math and English Desirable Substantial Experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Royal Wolverhampton NHS Trust

Address

The Royal Wolverhampton NHS Trust

Wolverhampton Road

Wolverhampton

WV10 0QP

United Kingdom

Employer's website

https://www.royalwolverhampton.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

The Royal Wolverhampton NHS Trust

Address

The Royal Wolverhampton NHS Trust

Wolverhampton Road

Wolverhampton

WV10 0QP

United Kingdom

Employer's website

https://www.royalwolverhampton.nhs.uk/ (Opens in a new tab)

Jesmond Health Partnership

GP Receptionist

Jesmond Health Partnership View all jobs

North East England

Permanent

Admin and Clerical

GBP 0 - 12 per year

Posted 13 day(s) ago

Reference: 2368662

Job summary

*Candidates who have previously applied for this role are kindly asked NOT to reapply at this time.

*Please note this is a full-time post. 37.5 hours to be worked Monday to Friday and may include a mixture 0800-1600 and 1000-1800 shifts*

Our aim is to get patients to the right person or place to help them, first time. As the first point of contact for many patients, the reception team play a really important role.

You'll be responsible for welcoming patients in person and on the phone and directing them to the right person or service.

This may include making sure that patients with urgent needs and no scheduled appointment are seen in a sensible way.

The role also includes important administrative duties such as booking appointments, dealing with samples and prescriptions, updating patient records and other tasks that contribute to the smooth running of the practice.

Rewards and Benefits;

30 days paid holidays plus 8 bank holidays (pro rata)
NHS pension
Monday to Friday
No Bank Holiday working
Training and development opportunities

Main duties of the job

This is a role established to support the practice in carrying out day-to-day activities and to provide general assistance to the practice team projecting a positive and friendly image to patients and other visitors, either in person or via the telephone.

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

The position is challenging and suitable for someone who wishes to demonstrate initiative with a desire to develop their own skills.

About us

Jesmond Health Partnership is a friendly, innovative, and patient-focused GP practice in Newcastle-upon-Tyne.

JHP is a forward-thinking GP practice in Newcastle. We use a digital-first system that gives patients easy access and quick solutions.

Our experienced and enthusiastic teams work hard to provide high-quality care for patients.

Details

Date posted

28 September 2026

Pay scheme

Other

Salary

£12.71 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A2301-26-0007

Job locations

17 Osborne Rd

Jesmond

Newcastle upon Tyne

Tyne and Wear

NE2 2AH

United Kingdom

Avenue Medical Practice

5 Osborne Avenue

Newcastle Upon Tyne

NE2 1PQ

United Kingdom

Gosforth Memorial Medical Centre

Church Road

Gosforth

Newcastle Upon Tyne

NE3 1TX

United Kingdom

Jesmond Health Partnership

200 Osborne Road

Newcastle Upon Tyne

NE2 3LD

United Kingdom

Job description

Job responsibilities

Main Responsibilities of Role;

Ensure an effective and efficient reception service is provided to patients and any other visitor. Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Using your own judgment and communication skills, ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner.
Undertake a variety of administrative duties to assist in the smooth running of the practice.
Telephone duties; making appointments, taking requests for prescriptions, taking home visit requests, contacting other providers, take concise and accurate messages.
Reception duties; register new patients, handling prescriptions, deal with incoming patient samples, collect payments for non-NHS services.
Administrative duties; open and process incoming mail, photocopying, deal with general queries and complaints (where appropriate), retrieve patient records, update patient records as required, assist outgoing mail from the practice.
To have a thorough knowledge of all procedures and to work in accordance with written protocols.
Report risks, significant problems and issues to the relevant person ensuring appropriate reporting procedures are followed.
Any other duties which may be required from time to time.

The above is not list is not exhaustive.

General Responsibilities

The Receptionist will be required to promote and support the mission and vision of the service for which they are responsible. They will:

Adapt to and support any changes that are implemented to improve the service.
Provide cover for staff absence, whether this be sickness or annual leave.
At all times provide a caring service and to treat those with whom they come into contact in a courteous and respectful manner.
Demonstrate their commitment by the efficient completion of all tasks allocated to them.
Carry out their duties and responsibilities in compliance with health and safety policy and statutory regulations.
Adhere to equal opportunities policy throughout the course of their employment.
Ensure building security; have a thorough knowledge of doors/windows/alarm processes.
Effectively manage own time, workload and resources.
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance team performance.

Personal/Professional development

The post-holder will participate in any training programme implemented by JHP as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
Taking responsibility for their own development, learning, and performance and demonstrating skills and activities to others.

This role is considered to be a substantive position and the jobholder will be expected to be proactive in developing their personal and business skills.

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. All such information from any source is to be regarded as strictly confidential.
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Job description

Job responsibilities

Main Responsibilities of Role;

Ensure an effective and efficient reception service is provided to patients and any other visitor. Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Using your own judgment and communication skills, ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner.
Undertake a variety of administrative duties to assist in the smooth running of the practice.
Telephone duties; making appointments, taking requests for prescriptions, taking home visit requests, contacting other providers, take concise and accurate messages.
Reception duties; register new patients, handling prescriptions, deal with incoming patient samples, collect payments for non-NHS services.
Administrative duties; open and process incoming mail, photocopying, deal with general queries and complaints (where appropriate), retrieve patient records, update patient records as required, assist outgoing mail from the practice.
To have a thorough knowledge of all procedures and to work in accordance with written protocols.
Report risks, significant problems and issues to the relevant person ensuring appropriate reporting procedures are followed.
Any other duties which may be required from time to time.

The above is not list is not exhaustive.

General Responsibilities

The Receptionist will be required to promote and support the mission and vision of the service for which they are responsible. They will:

Adapt to and support any changes that are implemented to improve the service.
Provide cover for staff absence, whether this be sickness or annual leave.
At all times provide a caring service and to treat those with whom they come into contact in a courteous and respectful manner.
Demonstrate their commitment by the efficient completion of all tasks allocated to them.
Carry out their duties and responsibilities in compliance with health and safety policy and statutory regulations.
Adhere to equal opportunities policy throughout the course of their employment.
Ensure building security; have a thorough knowledge of doors/windows/alarm processes.
Effectively manage own time, workload and resources.
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance team performance.

Personal/Professional development

The post-holder will participate in any training programme implemented by JHP as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
Taking responsibility for their own development, learning, and performance and demonstrating skills and activities to others.

This role is considered to be a substantive position and the jobholder will be expected to be proactive in developing their personal and business skills.

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. All such information from any source is to be regarded as strictly confidential.
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Person Specification

Right to Work in the UK

Essential

British citizen or Settled / Pre-settled status or Valid UK visa (please specify type and expiry date)

Qualifications

Essential

GCSEs/O levels including English and Maths at grade C minimum (or equivalent)

Experience

Desirable

Experience of GP reception role
Other experience of working in primary care
Experience working in SystmOne

Knowledge and Skills

Essential

Good English language and verbal communication skills
Clear and accurate written communication
IT literate including Microsoft Office Word & Excel
Able to work unsupervised
Able to work in a team
Helpful, pleasant disposition
Effective telephone manner
Awareness and maintenance of confidentiality
Good time management, able to prioritise tasks effectively
Accurate and methodical in completing tasks
Ability to use own initiative but seek help and support when needed
Reliable
Positive 'can-do' attitude
Professional appearance and conduct
Able to provide short notice cover at all sites

Desirable

Full driving licence and access to vehicle

Person Specification

Right to Work in the UK

Essential

British citizen or Settled / Pre-settled status or Valid UK visa (please specify type and expiry date)

Qualifications

Essential

GCSEs/O levels including English and Maths at grade C minimum (or equivalent)

Experience

Desirable

Experience of GP reception role
Other experience of working in primary care
Experience working in SystmOne

Knowledge and Skills

Essential

Good English language and verbal communication skills
Clear and accurate written communication
IT literate including Microsoft Office Word & Excel
Able to work unsupervised
Able to work in a team
Helpful, pleasant disposition
Effective telephone manner
Awareness and maintenance of confidentiality
Good time management, able to prioritise tasks effectively
Accurate and methodical in completing tasks
Ability to use own initiative but seek help and support when needed
Reliable
Positive 'can-do' attitude
Professional appearance and conduct
Able to provide short notice cover at all sites

Desirable

Full driving licence and access to vehicle

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Jesmond Health Partnership

Address

17 Osborne Rd

Jesmond

Newcastle upon Tyne

Tyne and Wear

NE2 2AH

United Kingdom

Employer's website

https://jesmondhealthpartnership.co.uk/ (Opens in a new tab)

Employer details

Employer name

Jesmond Health Partnership

Address

17 Osborne Rd

Jesmond

Newcastle upon Tyne

Tyne and Wear

NE2 2AH

United Kingdom

Employer's website

https://jesmondhealthpartnership.co.uk/ (Opens in a new tab)

The Royal Wolverhampton NHS Trust

Receptionist / Administration assistant

The Royal Wolverhampton NHS Trust View all jobs

North East England

Permanent

Admin and Clerical

GBP 0 - 25,272 per year

Posted 13 day(s) ago

Reference: 2368661

Job summary

To provide a comprehensive, effective, accurate and timely service to healthcare professionals, patients and their representatives attending the Urgent Treatment Centres.

Demonstrate excellent communication skills, be patient focused and possess the ability to multi-task and prioritise, paying particular attention to detail.

The ability to work independently and as part of the wider team in order to provide a comprehensive, safe and efficient service ensuring patients receive the best possible service

Main duties of the job

To act as a first point of contact for people contacting the department, either by telephone or in person, presenting at all times a welcoming, friendly and helpful attitude

To accurately record patient details on IT programmes as required

To be flexible in cover in the absence of colleagues as required, including covering at short notice ensuring a 24hr cover at all times

To communicate accurately and effectively via telephone, email and face to face

To accurately complete any documentation that is required to process referrals into and out of the service.

About us

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as "Good" by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Details

Date posted

28 September 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

225-DIV2JD-8241609

Job locations

Phoenix Health Centre

Parkfield Road

Wolverhampton

WV4 6ED

United Kingdom

Job description

Job responsibilities

To provide efficient and confidential support to the Urgent Treatment Centres, by delivering a comprehensive, high quality, accurate reception service.

Ensure that all enquiries are completed according to departmental procedures and within set quality standards.

To provide a comprehensive service where the service user/professionals receives a full explanation and response to their enquiry.

To communicate accurately by telephone, email and other appropriate means.

To keep accurate records of all referrals into the Service.

To accurately complete any documentation that is required to process referrals into the service.

To accurately record patient details on IT programmes as required.

To file all registration documents and keep in the department for statistics and auditing purposes.

To maintain an effective electronic and paper based filing system.

To be directly involved in any pilots, programmes or initiatives within the Urgent Treatment Centres.

To support all staff at the Urgent Treatment Centres to ensure that the service runs effectively and efficiently.

To provide reports from the IT systems as required and send appropriately as instructed.

To use a variety of communication styles to ensure effective telephone/face to face communication; this includes working with those who may have difficulties in communication, who are vulnerable, from a range of cultural backgrounds.

To deal with and support patient pathway as they are developed and agreed within the health care system.

To continuously work to develop systems that will improve the efficiency, effectiveness and support the smooth running of the department.

To attend mandatory training sessions and undergo training/development as required.

To take part in the annual PDR appraisal training.

To assist in training i.e. supporting new staff within the Department as part of the induction process

To adhere to all local and Trust wide policies and procedure.

To ensure that effective lines of communication are maintained between the service and other members of the Trust.

To act as a first point of contact for people contacting the department, either by telephone or in person, presenting at all times a welcoming, friendly and helpful attitude.

To liaise with staff at all levels across the Trust on matters relating to the department.

To liaise with professional groups, individuals and agencies regarding the department.

Attending meetings, taking notes/minutes if required.

To manage competing demands in work time and priories work when necessary.

To collect and open all incoming post, prioritising and actioning.

To be flexible in cover in the absence of colleagues as required, including covering at short notice ensuring a 24hr cover at all times.

To escalate to the Administration Managers any issues or risks identified in the service.

Job description

Job responsibilities

To provide efficient and confidential support to the Urgent Treatment Centres, by delivering a comprehensive, high quality, accurate reception service.

Ensure that all enquiries are completed according to departmental procedures and within set quality standards.

To provide a comprehensive service where the service user/professionals receives a full explanation and response to their enquiry.

To communicate accurately by telephone, email and other appropriate means.

To keep accurate records of all referrals into the Service.

To accurately complete any documentation that is required to process referrals into the service.

To accurately record patient details on IT programmes as required.

To file all registration documents and keep in the department for statistics and auditing purposes.

To maintain an effective electronic and paper based filing system.

To be directly involved in any pilots, programmes or initiatives within the Urgent Treatment Centres.

To support all staff at the Urgent Treatment Centres to ensure that the service runs effectively and efficiently.

To provide reports from the IT systems as required and send appropriately as instructed.

To use a variety of communication styles to ensure effective telephone/face to face communication; this includes working with those who may have difficulties in communication, who are vulnerable, from a range of cultural backgrounds.

To deal with and support patient pathway as they are developed and agreed within the health care system.

To continuously work to develop systems that will improve the efficiency, effectiveness and support the smooth running of the department.

To attend mandatory training sessions and undergo training/development as required.

To take part in the annual PDR appraisal training.

To assist in training i.e. supporting new staff within the Department as part of the induction process

To adhere to all local and Trust wide policies and procedure.

To ensure that effective lines of communication are maintained between the service and other members of the Trust.

To act as a first point of contact for people contacting the department, either by telephone or in person, presenting at all times a welcoming, friendly and helpful attitude.

To liaise with staff at all levels across the Trust on matters relating to the department.

To liaise with professional groups, individuals and agencies regarding the department.

Attending meetings, taking notes/minutes if required.

To manage competing demands in work time and priories work when necessary.

To collect and open all incoming post, prioritising and actioning.

To be flexible in cover in the absence of colleagues as required, including covering at short notice ensuring a 24hr cover at all times.

To escalate to the Administration Managers any issues or risks identified in the service.

Person Specification

essential

Essential

recognised qualification in English and mathematics
Demonstrate IT competence gained through experience
Ability to work in pressured enviroment
Excellent written and verbal communication skills
Ability to work as part of a team
Ability to work on own initiative
Ability to work flexibly Bank Holidays weekends late and night shifts
Ability to deal with sensitive situations. Demonstrate customer focused problem solving approach
Approachable and calm manner

Desirable

Experience of working with UTC systems Adastra/ systmone/ Careflow
Experience of working in an NHS environment or similar

Person Specification

essential

Essential

recognised qualification in English and mathematics
Demonstrate IT competence gained through experience
Ability to work in pressured enviroment
Excellent written and verbal communication skills
Ability to work as part of a team
Ability to work on own initiative
Ability to work flexibly Bank Holidays weekends late and night shifts
Ability to deal with sensitive situations. Demonstrate customer focused problem solving approach
Approachable and calm manner

Desirable

Experience of working with UTC systems Adastra/ systmone/ Careflow
Experience of working in an NHS environment or similar

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Royal Wolverhampton NHS Trust

Address

Phoenix Health Centre

Parkfield Road

Wolverhampton

WV4 6ED

United Kingdom

Employer's website

https://www.royalwolverhampton.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

The Royal Wolverhampton NHS Trust

Address

Phoenix Health Centre

Parkfield Road

Wolverhampton

WV4 6ED

United Kingdom

Employer's website

https://www.royalwolverhampton.nhs.uk/ (Opens in a new tab)

Pathfields Medical Group

Maternity Cover - Salaried GP Fixed Term.

Pathfields Medical Group View all jobs

North East England

Temporary

Registered Nurse/RN

Posted 13 day(s) ago

Reference: 2367613

Job summary

Pathfields Medical Group is seeking an enthusiastic and patient-centred Salaried General Practitioner to join our friendly, supportive, and forward-thinking practice team. The position is fixed term maternity cover. Session and days to be determined.

This role offers an excellent opportunity for a GP who is committed to delivering high-quality, compassionate healthcare while working collaboratively within a multidisciplinary team.

As a Salaried GP, you will provide comprehensive medical care to a diverse patient population, managing acute and chronic conditions, promoting preventative healthcare, and supporting patients to achieve the best possible health outcomes. You will work alongside experienced clinical and non-clinical colleagues, including GPs, Advanced Practitioners, Nurses, Pharmacists, and administrative teams.

We are committed to creating a positive working environment for professional development, wellbeing, and work-life balance. The successful candidate can also participate in practice development, quality improvement initiatives and wider Primary Care Network activities, depending on their interests and experience.

At Pathfields Medical Group, we pride ourselves on delivering accessible, responsive, and person-centred care to our community.

Please apply, if you share our values of teamwork, respect, innovation, and excellence, and who is passionate about making a positive difference to patients and colleagues alike.

Main duties of the job

To work as an autonomous practitioner, responsible for the provision of medical services to the practice population, delivering an excellent standard of clinical care whilst complying with the GMS contract. Furthermore, the post-holder will adhere to the GMC standards for good medical practice, contributing to the effective management of the practice, leading by example, maintaining a positive, collaborative working relationship with the multidisciplinary team.

About us

We are a GP single-practice Primary Care Network based within the Plymouth area, providing care to over 30,000 patients. We aspire to delivering excellence in health care and feel the best model to achieve this is one where we have a unified service working across multiple locations including Plympton, Laira, Efford, Crownhill and the city centre. This gives our patients choice: choice over where they visit and who they see. This is particularly useful for patients that need a little extra expertise many of our clinicians have a specific area of interest and sometimes it is worth travelling to see them for their extra skills in a specific area.

We have approximately 140 employees and employ a wide variety of different roles including Salaried GPs, Pharmacists, Paramedics, Physiotherapists, Advanced Nurse Practitioners, Advanced Clinical Practitioners, Pharmacy Technicians, Practice Nurses, Healthcare Assistants, Phlebotomists Receptionist, Administrators and many more!

Details

Date posted

28 September 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Locum

Duration

6 months

Working pattern

Full-time, Part-time

Reference number

A0998-26-0010

Job locations

Laira Surgery

95 Pike Road

Plymouth

Devon

PL3 6HG

United Kingdom

Beaumont Villa Surgery

23 Beaumont Road

PLYMOUTH

PL4 9BL

United Kingdom

Job description

Job responsibilities

Primary Responsibilities

The following are the core responsibilities of the salaried GP. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels.

The delivery of highly effective medical care to the entitled population

The provision of services commensurate with the GMS or PMS contract

Generic prescribing adhering to local and national guidance

Effective management of long-term conditions

Processing of administration in a timely manner, including referrals, repeat prescription requests and other associated administrative tasks

On a rotational basis, undertake telephone triage and duty doctor roles

Maintain accurate clinical records in conjunction with good practice, policy and guidance

Working collaboratively, accepting an equal share of the practice workload

Adhere to best practice recommended through clinical guidelines and the audit process

Contribute to the successful implementation of continuous improvement and quality initiatives within the practice

Accept delegated responsibility for a specific area

Attend and contribute effectively to practice meetings as required

Contribute effective to the development and maintenance of the practice including; clinical governance, training, financial management and HR

Ensure compliance with the appraisal process

Prepare and complete the revalidation process

Commit to self-learning and instil an ethos of continuing professional development across the practice team

Support the training of medical students from all clinical disciplines

Support the partners in achieving the strategic aims of the practice, making recommendations to enhance income and reduce expenditure

Review and adhere to practice protocols and policies at all times

Encourage collaborative working, liaising with all staff regularly, promoting a culture of continuous improvement at all times

Secondary Responsibilities

In addition to the primary responsibilities, the salaried GP may be requested to:

Participate in practice audits as requested by the audit lead
Participate in local initiatives to enhance service delivery and patient care
Participate in the review of significant and near-miss events applying a structured approach i.e. root cause analysis (RCA)

Job description

Job responsibilities

Primary Responsibilities

The following are the core responsibilities of the salaried GP. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels.

The delivery of highly effective medical care to the entitled population

The provision of services commensurate with the GMS or PMS contract

Generic prescribing adhering to local and national guidance

Effective management of long-term conditions

Processing of administration in a timely manner, including referrals, repeat prescription requests and other associated administrative tasks

On a rotational basis, undertake telephone triage and duty doctor roles

Maintain accurate clinical records in conjunction with good practice, policy and guidance

Working collaboratively, accepting an equal share of the practice workload

Adhere to best practice recommended through clinical guidelines and the audit process

Contribute to the successful implementation of continuous improvement and quality initiatives within the practice

Accept delegated responsibility for a specific area

Attend and contribute effectively to practice meetings as required

Contribute effective to the development and maintenance of the practice including; clinical governance, training, financial management and HR

Ensure compliance with the appraisal process

Prepare and complete the revalidation process

Commit to self-learning and instil an ethos of continuing professional development across the practice team

Support the training of medical students from all clinical disciplines

Support the partners in achieving the strategic aims of the practice, making recommendations to enhance income and reduce expenditure

Review and adhere to practice protocols and policies at all times

Encourage collaborative working, liaising with all staff regularly, promoting a culture of continuous improvement at all times

Secondary Responsibilities

In addition to the primary responsibilities, the salaried GP may be requested to:

Participate in practice audits as requested by the audit lead
Participate in local initiatives to enhance service delivery and patient care
Participate in the review of significant and near-miss events applying a structured approach i.e. root cause analysis (RCA)

Person Specification

Qualifications

Essential

Qualified GP MRCGP General Practitioner (Certificate of Completion of Training CCT) Vocational Training Certificate or equivalent JCPTGP

Experience

Essential

Experience of working in a primary care environment Experience of continued professional development Experience of QOF and clinical audit Minimum of two years as a salaried GP General understanding of the GMS contract

Desirable

Experience of medicines management Experience of ICB/PCN initiatives

Person Specification

Qualifications

Essential

Qualified GP MRCGP General Practitioner (Certificate of Completion of Training CCT) Vocational Training Certificate or equivalent JCPTGP

Experience

Essential

Experience of working in a primary care environment Experience of continued professional development Experience of QOF and clinical audit Minimum of two years as a salaried GP General understanding of the GMS contract

Desirable

Experience of medicines management Experience of ICB/PCN initiatives

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Pathfields Medical Group

Address

Laira Surgery

95 Pike Road

Plymouth

Devon

PL3 6HG

United Kingdom

Employer's website

https://www.pathfields.co.uk (Opens in a new tab)

Employer details

Employer name

Pathfields Medical Group

Address

Laira Surgery

95 Pike Road

Plymouth

Devon

PL3 6HG

United Kingdom

Employer's website

https://www.pathfields.co.uk (Opens in a new tab)

City Hospitals Independent Commercial Enterprises Ltd (CHoICE)

Domestic Assistant

City Hospitals Independent Commercial Enterprises Ltd (CHoICE) View all jobs

North East England

Permanent

Dental Assistant

GBP 0 - 26,957 per year

Posted 13 day(s) ago

Reference: 2367610

Job summary

Choice Facilities Services are seeking a passionate, hardworking and reliable individual to join our team and fulfil the role of Domestic Assistant

The role of a Domestic Assistant is an exciting opportunity for people who are motivated, flexible, task focused and have excellent communications skills.

If you are ambitious, caring, team player and strive to deliver high standards services, we would like to hear from YOU!

As a Domestic Assistant you would be responsible for maintaining an acceptable standard of cleanliness in the allocated areas using the correct cleaning methods, frequencies, materials and equipment, cleaning to the National Standards of Healthcare Cleanliness 2021. Cleaning is carried out in wards and departments throughout the organisation.

Choice Facilities Services work together;

To deliver nationally recognised high quality, safe, cost-effective services for the people, patients and stakeholders.

To attract and retain employees who are proud to recommend our services.

To deliver a wide range of high quality, effective and compliant Facilities Management (FM), Procurement and Pharmacy Services.

Choice Facilities Services provide a wide range of services including Domestic Services based over South Tyneside and Sunderland NHS Foundation Trust sites.

To join a friendly, organised and positive working environment, apply for the role of Domestic Assistant.

Previous applicants need not apply, thank you.

Main duties of the job

To carry out all cleaning assigned, making full use of guidance and training given, using checklists provided.

Provide a beverage service to patients and visitors as required.

Ensure all necessary equipment/machinery is fit for purpose before use and ensure is cleaned and correctly stored after use.

Use all materials and consumables in accordance with laid down practices.

Collection, segregation and disposal of waste materials, replacement of liners, in accordance with policies.

Packing, sorting, delivering and collection of linen.

Undertake manual and mechanical cleaning activities in accordance with the cleaning schedule.

Ensure that all cleaning schedules are completed and checked on a daily basis.

Refilling of all dispensers including soap, hand towels, toilet rolls and all paper rolls

Provide emergency and ad hoc cleaning as required.

Cleaning in close proximity to patients including beds, windows, curtain rails, window ledges, tables and lockers.

Work safely at all times giving due consideration to themselves and others.

Use the appropriate work equipment and PPE provided, reporting any maintenance, safety deficiencies and incidents to a member of the supervisory team

Carry out any other reasonable duties as requested by management.

Maintaining cleanliness of entrances, work areas and grounds as necessary

Various shift patterns available

About us

Please help us by adding your telephone number to your application form this will allow us to contact you quickly if required.

City Hospitals Independent Commercial Enterprises Ltd (CHoICE - trading since 2014) is a wholly owned subsidiary company of South Tyneside & Sunderland NHS Foundation Trust (STSFT). We provide a full range of Facilities Management, Procurement and Outpatient Pharmacy services. We employ staff in a wide range of functions, ranging from cleaners, porters, engineers, procurement and pharmacists.

Commitment, Care and Compassion- our Team contribute to the overall hospital environment, providing safe, secure and comfortable facilities for access by patients, staff and visitors. CHoICE is an exciting place to work that will provide you with an opportunity to grow and develop. Many of our staff work flexibly, including part-time and we are committed to offering flexible approaches to work where possible. We provide a range of benefits including Fitness Centre (SRH), cycle to work scheme and access to a Childcare Co-ordinator to help staff with childcare arrangements.

We welcome all applications regardless of peoples race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under-represented groups.

If you use AI, and it poses a risk to the integrity of your individual recruitment process, we may withdraw your application at any stage of the process.

Details

Date posted

28 September 2026

Pay scheme

Other

Salary

£26,957 a year pro rata for part time - various hours

Contract

Permanent

Working pattern

Part-time

Reference number

M9155-Z-EA-0926-62

Job locations

Sunderland Royal Hospital

Kayll Road

Sunderland

SR4 7TP

United Kingdom

Job description

Job responsibilities

Responsible for maintaining an acceptable standard of cleanliness in the allocated areas using the correct cleaning methods, frequencies, materials and equipment, cleaning to the National Standards of Healthcare cleanliness 2021. Cleaning is carried out in wards and departments throughout the organisation.

PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE

Please note the Trust are not able to offer Skilled Worker Sponsorship for this role as it does not meet the UKVI threshold requirements. Applicants are requested to consider this when making their application. Please visit Gov.UK for further information

Job description Job responsibilities Responsible for maintaining an acceptable standard of cleanliness in the allocated areas using the correct cleaning methods, frequencies, materials and equipment, cleaning to the National Standards of Healthcare cleanliness 2021. Cleaning is carried out in wards and departments throughout the organisation.PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLEPlease note the Trust are not able to offer Skilled Worker Sponsorship for this role as it does not meet the UKVI threshold requirements. Applicants are requested to consider this when making their application. Please visit Gov.UK for further information

Person Specification

Experience

Essential

Good understanding of cleaning services

Desirable

Cleaning experience
Experience of working in a healthcare environment

Qualifications

Essential

Basic Numeracy and Literacy education

Desirable

Cleaning experience
Basic Food Hygiene Certificate

Physical Skills

Essential

Combination of bending/lifting/standing and walking with frequent requirement for physical effort.

Desirable

Able to undertake varied manual handling tasks including use of
machinery, movement of beds and other equipment.
Ability to work in busy environment

Skills and knowledge

Essential

Ability to accept and prioritise instructions

Desirable

Previous experience working with cleaning machinery

Person Specification Experience Essential Good understanding of cleaning services Desirable Cleaning experience Experience of working in a healthcare environment Qualifications Essential Basic Numeracy and Literacy education Desirable Cleaning experience Basic Food Hygiene Certificate Physical Skills Essential Combination of bending/lifting/standing and walking with frequent requirement for physical effort. Desirable Able to undertake varied manual handling tasks including use of machinery, movement of beds and other equipment. Ability to work in busy environment Skills and knowledge Essential Ability to accept and prioritise instructions Desirable Previous experience working with cleaning machinery

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

City Hospitals Independent Commercial Enterprises Ltd (CHoICE)

Address

Sunderland Royal Hospital

Kayll Road

Sunderland

SR4 7TP

United Kingdom

Employer's website

https://www.choicesunderland.co.uk/ (Opens in a new tab)

Employer details

Employer name

City Hospitals Independent Commercial Enterprises Ltd (CHoICE)

Address

Sunderland Royal Hospital

Kayll Road

Sunderland

SR4 7TP

United Kingdom

Employer's website

https://www.choicesunderland.co.uk/ (Opens in a new tab)

University Hospitals Birmingham NHS Foundation Trust

Band 3 Medical Secretary-Respiratory Medicine

University Hospitals Birmingham NHS Foundation Trust View all jobs

North East England

Permanent

Support Staff

GBP 25,760 - 27,476 per year

Posted 13 day(s) ago

Reference: 2367609

Job summary

An exciting opportunity has arisen for 2 full-time Medical Secretaries to join the Sleep Service within our busy Respiratory Medicine department.

We are seeking enthusiastic, organised and proactive individuals with previous experience in a secretarial role. The successful candidates will provide comprehensive administrative and secretarial support within a fast-paced clinical environment, ensuring high standards of patient care and efficient service delivery.

Essential requirements:

*Previous experience in a secretarial role

*Audio typing experience

*GCSE English and Maths (Grade C/4 or above)

*Good knowledge of Microsoft Office applications

*Excellent communication and organisational skills

*Ability to work independently and prioritise workloads effectively

*Proactive approach with strong attention to detail

Desirable:

*Understanding of patient pathways and waiting list management within an NHS setting

This is an excellent opportunity for motivated individuals who enjoy working as part of a team and are committed to delivering a high-quality service to patients and clinical staff.

If you are organised, adaptable and thrive in a busy environment, we would welcome your application.

Main duties of the job

To type clinic letters and reports from audio dictation & produce accurate correspondence in a timely manner

To book, reschedule and cancel appointments/clinics.

To monitor waiting lists & clinic capacity;

To maintain & track results of patient investigations and on receipt, prioritise & action according to clinical need with guidance from the medical team.

To maintain Consultant diaries as required.

To open post and action accordingly.

Providing a first point of contact (face to face, telephone & email) for patients, colleagues and other health care professionals.

Process referrals accordingly.

Updating and inputting of patient information on to the appropriate systems and spreadsheets.

Scanning documents as required to patient records.

Collating information and documents for reporting purposes

To be able to organise daily workload and prioritise tasks to meet timescales & deadlines.

Completing necessary actions required from correspondence and any requests received.

And any other work as defined in the job description.

There will be an audio-typing & medical terminology test; and speed/accuracy test.

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Details

Date posted

28 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

304-9016712-1

Job locations

Heartlands Hospital

Bordesley Green E

Birmingham

West Midlands

B9 5SS

United Kingdom

Job description

Job responsibilities

Please note for a specific detailed job description for this vacancy please see attached job description.

Job description

Job responsibilities

Please note for a specific detailed job description for this vacancy please see attached job description.

Person Specification

Qualifications

Essential

* Good General Education (e.g. GCSE English and Maths A-C) GCSE Level 9-4
* Business Administration NVQ level 3 or equivalent experience in a clerical environment

Desirable

* AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology

Experience

Essential

* Experience of dealing with the Public/Customer service experience
* Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
* Experience of using IT systems

Desirable

* Experience of working in a busy environment
* Experience of working in Healthcare

Person Specification

Qualifications

Essential

* Good General Education (e.g. GCSE English and Maths A-C) GCSE Level 9-4
* Business Administration NVQ level 3 or equivalent experience in a clerical environment

Desirable

* AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology

Experience

Essential

* Experience of dealing with the Public/Customer service experience
* Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
* Experience of using IT systems

Desirable

* Experience of working in a busy environment
* Experience of working in Healthcare

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Heartlands Hospital

Bordesley Green E

Birmingham

West Midlands

B9 5SS

United Kingdom

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Heartlands Hospital

Bordesley Green E

Birmingham

West Midlands

B9 5SS

United Kingdom

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

West Suffolk NHS Foundation Trust

Receptionist / Admin Assistant

West Suffolk NHS Foundation Trust View all jobs

North East England

Permanent

Admin and Clerical

GBP 25,760 - 27,476 per year

Posted 13 day(s) ago

Reference: 2367607

Job summary

We have an exciting opportunity for a friendly, efficient and highly organised Receptionist / Administrative Assistant to join our team at Woodbridge Clinic supporting the Child & Family Psychology Service. The Child & Family Psychology Service (CFPS) is a dynamic and supportive team made up of Clinical Psychologists, psychological therapists, and administrative staff. We are committed to providing high-quality psychological services to children with complex neurodevelopmental, neuromuscular, or genetic conditions and their families across East & West Suffolk.

As the first point of contact for children, families, and professionals visiting the clinic, you will play a vital role in creating a welcoming and professional environment. You will manage the reception area and provide a wide range of administrative support to ensure the smooth running of the service.

Main duties of the job

Main Duties of the Role:

Greet and signpost children, families, and visitors attending clinic appointments.

Answer telephone calls and direct queries appropriately.

Manage incoming and outgoing mail.

Book appointments and send appointment letters.

Input data accurately into electronic systems.

Produce documents and correspondence as required.

Manage room and workshop bookings.

Liaise with other departments and external agencies.

We are looking for someone who:

Has excellent communication skills, both written and verbal.

Demonstrates strong IT skills and confidence using Microsoft Office and electronic systems.

Is a team player with a flexible and proactive approach.

Has good attention to detail and can manage multiple tasks efficiently.

Is friendly, approachable, and professional in all interactions.

You will be supported with appropriate training and opportunities for personal development as part of your role.

Please note:

This is a clinic-based reception post requiring a consistent on-site presence at Woodbridge Clinic. The role involves being the first point of contact for children, young people, families, visitors and professionals, and therefore is not suitable for remote or home working.

About us

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

Details

Date posted

28 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year pro rata per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

179-8263843-I

Job locations

Child & Family Psychology Service - Woodbridge Clinic

2 Pytches Road

Woodbridge

IP12 1EP

United Kingdom

Job description

Job responsibilities

Please see full details of job description attached.

The closing date for this vacancy may change if we receive a strong response. Please ensure that you apply for any post you are interested in as soon as possible.

Job description Job responsibilities Please see full details of job description attached. The closing date for this vacancy may change if we receive a strong response. Please ensure that you apply for any post you are interested in as soon as possible.

Person Specification

Educations & Qualifications

Essential

Educated to GCSE Maths and English Grade C/4 standard or equivalent qualifications/experience.
RSA/OCR II Typing/Word Processing or NVQ 3, or equivalent qualification/extensive experience in business and administration or demonstrable proficiency to that level

Experience and Knowledge

Essential

Experience and knowledge of using a variety of software programmes including Microsoft Outlook, Word, Excel, and PowerPoint.
Relevant experience within a secretarial, receptionist or administrative role.
Proven ability to work unsupervised and using own initiative.
Ability to work as a good team member within procedural guidelines.
Flexible approach to working practices.
Previous experience in an NHS setting.

Desirable

Experience within children's services, psychology services, CAMHS or community healthcare services.
Experience using relevant NHS clinical systems (i.e. SystmOne)
Knowledge of NHS referral and appointment-management processes.
Experience supporting multidisciplinary clinical teams

Skills & Abilities

Essential

Excellent communication skills and telephone manner.
Excellent communication and interpersonal skills with the ability to remain tolerant, receptive, and responsive to people accessing the service.
Ability to organise and prioritise own workload and use initiative to respond to competing demands and anticipate deadlines.
Excellent keyboard skills

Desirable

Ability to identify and contribute to improvements in administrative processes and service delivery.
Experience of handling sensitive or challenging enquiries in a calm and professional manner.
Ability to support multiple clinicians and services simultaneously.

Personal Qualities

Essential

Able to recognise own limitations and seek guidance or escalate decisions when appropriate.
Flexible and adaptable approach to duties and working arrangements to meet service needs.
Excellent attention to detail and commitment to accuracy.
Demonstrates an understanding of, and commitment to, Trust and departmental objectives and values.
Willingness to undertake training and development required for the role.

Person Specification Educations & Qualifications Essential Educated to GCSE Maths and English Grade C/4 standard or equivalent qualifications/experience. RSA/OCR II Typing/Word Processing or NVQ 3, or equivalent qualification/extensive experience in business and administration or demonstrable proficiency to that level Experience and Knowledge Essential Experience and knowledge of using a variety of software programmes including Microsoft Outlook, Word, Excel, and PowerPoint. Relevant experience within a secretarial, receptionist or administrative role. Proven ability to work unsupervised and using own initiative. Ability to work as a good team member within procedural guidelines. Flexible approach to working practices. Previous experience in an NHS setting. Desirable Experience within children's services, psychology services, CAMHS or community healthcare services. Experience using relevant NHS clinical systems (i.e. SystmOne) Knowledge of NHS referral and appointment-management processes. Experience supporting multidisciplinary clinical teams Skills & Abilities Essential Excellent communication skills and telephone manner. Excellent communication and interpersonal skills with the ability to remain tolerant, receptive, and responsive to people accessing the service. Ability to organise and prioritise own workload and use initiative to respond to competing demands and anticipate deadlines. Excellent keyboard skills Desirable Ability to identify and contribute to improvements in administrative processes and service delivery. Experience of handling sensitive or challenging enquiries in a calm and professional manner. Ability to support multiple clinicians and services simultaneously. Personal Qualities Essential Able to recognise own limitations and seek guidance or escalate decisions when appropriate. Flexible and adaptable approach to duties and working arrangements to meet service needs. Excellent attention to detail and commitment to accuracy. Demonstrates an understanding of, and commitment to, Trust and departmental objectives and values. Willingness to undertake training and development required for the role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

Child & Family Psychology Service - Woodbridge Clinic

2 Pytches Road

Woodbridge

IP12 1EP

United Kingdom

Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

Child & Family Psychology Service - Woodbridge Clinic

2 Pytches Road

Woodbridge

IP12 1EP

United Kingdom

Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

University Hospitals Birmingham NHS Foundation Trust

Band 6 Team Leader Podiatry

University Hospitals Birmingham NHS Foundation Trust View all jobs

North East England

Permanent

Other Occupation

GBP 39,959 - 48,117 per year

Posted 13 day(s) ago

Reference: 2367606

Job summary

Are you an experienced healthcare professional looking to take the next step in your leadership career?

We are looking for a motivated Band 6 Team Leader to support the delivery of podiatric theatre services The role includes leading theatre sessions, admitting patients maintaining clinical records, utilising electronic patient systems and running dressing clinics. You will play a vital role in delivering safe effective and compassionate care while supporting and developing the wider team

This is an excellent opportunity to join a progressive service and make a real difference to patient outcomes

Apply today to become part of our dedicated team

About the Role

We are seeking an enthusiastic motivated and experienced healthcare professional to join our Podiatry Theatre Service as a Band 6 Team Leader for Podiatric Theatre Services This is an exciting opportunity to provide clinical leadership within the podiatry theatre environment while supporting the delivery of safe effective and high-quality patient care

The successful candidate will play a key role in coordinating the day-to-day running of podiatry operating theatre sessions leading a team of staff and ensuring an excellent patient experience from admission through to discharge.

In addition to theatre leadership responsibilities, the post holder will support patient admissions, maintain accurate clinical documentation, utilise electronic patient information systems and provide follow-up care within dressing and wound management clinics

Main duties of the job

Key Responsibilities

Clinical Leadership * Lead and coordinate podiatry theatre lists and surgery, ensuring safe and efficient patient flow. * Provide day-to-day supervision and support to the multidisciplinary team. * Act as a role model, promoting high standards of patient care and professional practice. * Support service development, quality improvement and clinical governance activities. * Monitor stock levels and resources to support efficient service delivery.

Patient Care * Admit patients for podiatric surgical procedures, ensuring required documentation and assessments are completed. * Assist in pre-operative, peri-operative and post-operative care. * Deliver high-quality wound care and dressing clinic services. * Provide patient education and support regarding recovery and ongoing care.

Documentation and Data Systems * Maintain accurate, timely and comprehensive patient records. * Use electronic patient record systems and digital platforms for clinical documentation and administration. * Enter and monitor patient data to support service performance. * Ensure compliance with information governance and confidentiality standards.

Team Leadership and Management * Support staff development through supervision, mentorship and training. * Assist with workforce planning and roster coordination. * Participate in recruitment, induction and appraisal processes. * Promote a positive, collaborative and patient-focused culture.

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Details

Date posted

29 September 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,959 to £48,117 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

304-9018757

Job locations

Chelmsley Wood Primary Care Centre

6 Crabtree Dr, Fordbridge

Birmingham

West Midlands

B37 5BU

United Kingdom

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

*NMC Registered Nurse / HCPC Registered Operating Department Practitioner
*Knowledge of a broad range of theatre procedures and instrumentation/ processes equivalent to post graduate level acquired through Diploma / Degree plus experience and further study or qualification or an equivalent level of knowledge associated with the practice setting

Desirable

*Health care leadership / management qualification

Experience

Essential

*Recent experience within theatres working as a registered practitioner in an acute practice setting involving the supervision / education of junior staff
*Professional portfolio which demonstrates continuing professional development, evidence of ability to maintain professional registration
*Evidence of effective multi-professional working
*Experienced mentor / assessor / student supervisor
*Experience of supporting the implementation change including new procedures/ processes
*Evidence of the ability to confidently lead / coordinate a shift / area of the department
*Evidence of the ability to organise others and forward plan and review/ adjust staff rotas
*Experienced in learning from incidents / complaints and supporting changes in practice
*Wide knowledge of a range or pre and post-operative care, ability to plan and organise duties / service requirements associated with physical and human resources , ability to allocate tasks / duties to a range of staff
*Can demonstrate an understanding of human resource management associated with codes of practice / professional and Trust guidelines
*Can demonstrate understanding of how to review/ plan staff rotas in accordance with Trust guidance / service need and mitigate workforce risks associated with staff deployment
*Demonstrates ability , passion and knowledge of the following
-Leadership
-Team building / team work
-Physical / Human Resource management
-Change management
-Clinical Governance / Patient Safety
*Can demonstrate knowledge in relation to immediate incident management involving staff/ patients and the practice setting

Desirable

*Can describe elements associated with workforce planning management
*Can describe elements associated with workforce planning management
*Can demonstrate awareness / knowledge associated with NHS policy / political awareness

Additional Criteria

Essential

*Highly developed communication skills able to communicate sensitive information / medical conditions/ with a wide range of stakeholders
*Well-developed persuasion / motivational and reassurance skills associated with working in a complex environment associated with planned / unplanned work based activities
*Demonstrates the key strengths and motivators of the role within the domains of integrity, delivery and relating to others
*Evidence of a range of post registration competencies associated with the practice setting and the ability to teach and supervise others learning new skills / procedures
*Ability to work under pressure , be exposed to interruptions and competing priorities associated with the practice setting -- can demonstrate good use or prioritisation / delegation skills
*Can demonstrate understanding of Mental Capacity Act/ Safeguarding principles applied to the theatre practice setting
*Strong delegation skills
*Well-developed leadership ability
*Organised , proactive, reliable and approachable
*Able to immediately and sensitively manage complex / contentious situations with staff / multidisciplinary colleagues / patients and practice
*Flexible, reliable and adaptive approach to role -- showing commitment to role development and the development of others

Person Specification

Qualifications

Essential

*NMC Registered Nurse / HCPC Registered Operating Department Practitioner
*Knowledge of a broad range of theatre procedures and instrumentation/ processes equivalent to post graduate level acquired through Diploma / Degree plus experience and further study or qualification or an equivalent level of knowledge associated with the practice setting

Desirable

*Health care leadership / management qualification

Experience

Essential

*Recent experience within theatres working as a registered practitioner in an acute practice setting involving the supervision / education of junior staff
*Professional portfolio which demonstrates continuing professional development, evidence of ability to maintain professional registration
*Evidence of effective multi-professional working
*Experienced mentor / assessor / student supervisor
*Experience of supporting the implementation change including new procedures/ processes
*Evidence of the ability to confidently lead / coordinate a shift / area of the department
*Evidence of the ability to organise others and forward plan and review/ adjust staff rotas
*Experienced in learning from incidents / complaints and supporting changes in practice
*Wide knowledge of a range or pre and post-operative care, ability to plan and organise duties / service requirements associated with physical and human resources , ability to allocate tasks / duties to a range of staff
*Can demonstrate an understanding of human resource management associated with codes of practice / professional and Trust guidelines
*Can demonstrate understanding of how to review/ plan staff rotas in accordance with Trust guidance / service need and mitigate workforce risks associated with staff deployment
*Demonstrates ability , passion and knowledge of the following
-Leadership
-Team building / team work
-Physical / Human Resource management
-Change management
-Clinical Governance / Patient Safety
*Can demonstrate knowledge in relation to immediate incident management involving staff/ patients and the practice setting

Desirable

*Can describe elements associated with workforce planning management
*Can describe elements associated with workforce planning management
*Can demonstrate awareness / knowledge associated with NHS policy / political awareness

Additional Criteria

Essential

*Highly developed communication skills able to communicate sensitive information / medical conditions/ with a wide range of stakeholders
*Well-developed persuasion / motivational and reassurance skills associated with working in a complex environment associated with planned / unplanned work based activities
*Demonstrates the key strengths and motivators of the role within the domains of integrity, delivery and relating to others
*Evidence of a range of post registration competencies associated with the practice setting and the ability to teach and supervise others learning new skills / procedures
*Ability to work under pressure , be exposed to interruptions and competing priorities associated with the practice setting -- can demonstrate good use or prioritisation / delegation skills
*Can demonstrate understanding of Mental Capacity Act/ Safeguarding principles applied to the theatre practice setting
*Strong delegation skills
*Well-developed leadership ability
*Organised , proactive, reliable and approachable
*Able to immediately and sensitively manage complex / contentious situations with staff / multidisciplinary colleagues / patients and practice
*Flexible, reliable and adaptive approach to role -- showing commitment to role development and the development of others

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Chelmsley Wood Primary Care Centre

6 Crabtree Dr, Fordbridge

Birmingham

West Midlands

B37 5BU

United Kingdom

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Chelmsley Wood Primary Care Centre

6 Crabtree Dr, Fordbridge

Birmingham

West Midlands

B37 5BU

United Kingdom

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

HCRG Care Group

Fixed-Term Community Nurse (Band 5)

HCRG Care Group View all jobs

North East England

Permanent

Registered Nurse/RN

GBP 32,073 - 39,043 per year

Posted 13 day(s) ago

Reference: 2367310

Job summary

As a Community Nurse Band 5, youll be part of our valued team at Beacon House, receiving access to exclusive rewards and benefits including: Band 5 AfC Salary with NHS Pension and full Agenda for Change terms and conditions Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise An open, just culture where youre encouraged to have and implement ideas which can help us deliver our purpose: changing lives

Main duties of the job

As a Community Nurse Band 5, youll be part of our valued team at Beacon House, receiving access to exclusive rewards and benefits including a Band 5 AfC Salary with NHS Pension and full Agenda for Change terms and conditions. You'll have access to My Reward Hub for discounts on everyday purchases, and earn access to wages as required. Our support includes wellbeing resources, access to eLearning, and bespoke career development opportunities. You will work with the multi-professional team providing clinical support in assessing, planning, organising, and delivering clinical care in line with service and patient needs, as agreed with supervising clinicians. The Community Nurse works independently within the sphere of nursing care and all aspects of the nursing process. You will act professionally, using knowledge and experience to make evidence-based decisions. Responsibilities include supervising less experienced or qualified staff and students during placements, contributing to quality assurance processes, and service development.

About us

We change lives by transforming health and care. Established in 2006, we are one of the UK's leading independent providers of community health and care services. We work with health and care commissioners and communities to transform services with a focus on experience, efficiency, and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology, and MSK services, as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year, guided by our values: we care, we think, we do. We're committed to equal opportunities and welcome applications from a broad, diverse range of people. Were a Disability Confident Committed company, providing facilities, work environment adjustments, and technical solutions to be inclusive of everyone.

Details

Date posted

28 September 2026

Pay scheme

Other

Salary

£32,073 to £39,043 a year

Contract

Permanent

Working pattern

Full-time

Reference number

1555084557

Job locations

HCRG Care Group

Malmesbury Primary Care Centre

SN16 0FB

United Kingdom

Job description

Job responsibilities

Package Description:

As a Community Nurse Band 5, youll be part of our valued team at Beacon House,receiving access to exclusive rewards and benefits including:

Band 5 AfC Salary with NHS Pension and full Agenda for Change terms and conditions
Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates
Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
An open, just culture where youre encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year
The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding good or outstanding ratings from the Care Quality Commission

Job Introduction

Are you a compassionate and motivated Registered Nurse looking to make a real difference in the community? We are looking for a dedicated Band 5 Community Nurse to join our friendly and supportive team.

The Integrated Neighbourhood team is a community-based service which supports and works with people, either in their own home or in Residentlal or Nursing Homes.

The role of the community nurse is to work with the multi professional team within community serviceproviding clinical support in assessing, planning, organising, and delivering clinical care in line with serviceand patient needs, as agreed with supervising clinicians.

The community nurse works independently, working within the sphere of nursing care and within all aspectsof the nursing process.

The post holder will act professionally at all times and use their knowledge andexperience to make evidence-based decisions to solve challenges and problems. They recognse and workwithin the limits of ther competencies and are responsible and accountable for their actions. The post holder will have responsibility for supervising less experienced or qualified staff and studentsduring their placements. They will be expected to actively contribute to quality assurance processes andservice development.

Location:Malmesbury Primary Care Centre, SN16 0FB

Please note that this is a fixed-term position for 1 year.

For any enquiries regarding this role, please contact [email protected]

Main Responsibilities

Understands and acts in line with NMC professional standards for practice.
Working as a member of a skill mixed team, responsible for interacting constructively with teammembers and organising, prioritising, and planning their work.
Uses a range of assessment tools pertinent to the patients' needs, to inform the assessment and assess risk for both patients and staff.
Demonstrates an ability to prioritise and manage their own workload and recognise where elements of care can safely be delegated to other colleagues, carers, and family members.
Facilitates the provision of care for people, including those with complex needs.
To keep the patient at the centre of their care, ensuring patient and carer participation in decisionmaking.
Provide sensitive, compassionate, safe, and effective care to support people in a range of care settings, applying the principles and processes for making reasonable adjustments.
Implenment all elements of the nursing process including the on-going assessment, planning, management, and evaluation of care.
Manage own caseload within scope of practiceUndertake clinical tasks including observations, catheterisation, venepuncture and ECGs. This is notan exhaustive list; additional competency-based skills relevant to clinical area can be attained.

Please see the job description attached for a full list of responsibilities.

The Ideal Candidate

Essential:

Nursing Registration (NMC).
Nursing degree qualification.
Previous experience of working in a healthcare setting as part of the multi-disciplinary team.
Able to deal with non-routine and unpredictable nature of the workload and individual patientcontact.
Proficient in using a variety of IT systems for example SystmOne, word, excel.
Able to competently and safely administer medication according to organisation policy.Able to support, supervise, assess, and act as a role model.
Passionate about delivering safe patient focused care.
Ability to work on own initiative and as a team member.
Good time management skills.
Valid UK driving license with access to a vehicle for work purposes.
Shows commitment to ongoing personal and professional development.
Good time management skills.
Have good interpersonal and communication skills, both verbal and written.

Desirable:

Evidence Of involvement in support / development of less experienced staff.
Demonstrates knowledge of clinical audit and improvement methodology.
Experience of working in the community.

About the Company

We change lives by transforming health and care.Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency, and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. Were a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesnt happen often, sometimes a role is very popular, and well need to close it earlier than the date weve shown here. If youre keen to join our team, wed love to hear from you so please apply as soon as you can.

As youd expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.

Finally, we need to let you know that the company youll work for is part of HCRG Care Group Holdings Limited and by applying for this job well need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.

Job description Job responsibilities Package Description:As a Community Nurse Band 5, youll be part of our valued team at Beacon House,receiving access to exclusive rewards and benefits including: Band 5 AfC Salary with NHS Pension and full Agenda for Change terms and conditions Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise An open, just culture where youre encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding good or outstanding ratings from the Care Quality CommissionJob IntroductionAre you a compassionate and motivated Registered Nurse looking to make a real difference in the community? We are looking for a dedicated Band 5 Community Nurse to join our friendly and supportive team.The Integrated Neighbourhood team is a community-based service which supports and works with people, either in their own home or in Residentlal or Nursing Homes.The role of the community nurse is to work with the multi professional team within community serviceproviding clinical support in assessing, planning, organising, and delivering clinical care in line with serviceand patient needs, as agreed with supervising clinicians.The community nurse works independently, working within the sphere of nursing care and within all aspectsof the nursing process.The post holder will act professionally at all times and use their knowledge andexperience to make evidence-based decisions to solve challenges and problems. They recognse and workwithin the limits of ther competencies and are responsible and accountable for their actions. The post holder will have responsibility for supervising less experienced or qualified staff and studentsduring their placements. They will be expected to actively contribute to quality assurance processes andservice development.Location:Malmesbury Primary Care Centre, SN16 0FBPlease note that this is a fixed-term position for 1 year.For any enquiries regarding this role, please contact [email protected]Main Responsibilities Understands and acts in line with NMC professional standards for practice. Working as a member of a skill mixed team, responsible for interacting constructively with teammembers and organising, prioritising, and planning their work. Uses a range of assessment tools pertinent to the patients' needs, to inform the assessment and assess risk for both patients and staff. Demonstrates an ability to prioritise and manage their own workload and recognise where elements of care can safely be delegated to other colleagues, carers, and family members. Facilitates the provision of care for people, including those with complex needs. To keep the patient at the centre of their care, ensuring patient and carer participation in decisionmaking. Provide sensitive, compassionate, safe, and effective care to support people in a range of care settings, applying the principles and processes for making reasonable adjustments. Implenment all elements of the nursing process including the on-going assessment, planning, management, and evaluation of care. Manage own caseload within scope of practiceUndertake clinical tasks including observations, catheterisation, venepuncture and ECGs. This is notan exhaustive list; additional competency-based skills relevant to clinical area can be attained.Please see the job description attached for a full list of responsibilities.The Ideal CandidateEssential: Nursing Registration (NMC). Nursing degree qualification. Previous experience of working in a healthcare setting as part of the multi-disciplinary team. Able to deal with non-routine and unpredictable nature of the workload and individual patientcontact. Proficient in using a variety of IT systems for example SystmOne, word, excel. Able to competently and safely administer medication according to organisation policy.Able to support, supervise, assess, and act as a role model. Passionate about delivering safe patient focused care. Ability to work on own initiative and as a team member. Good time management skills. Valid UK driving license with access to a vehicle for work purposes. Shows commitment to ongoing personal and professional development. Good time management skills. Have good interpersonal and communication skills, both verbal and written.Desirable: Evidence Of involvement in support / development of less experienced staff. Demonstrates knowledge of clinical audit and improvement methodology. Experience of working in the community.About the CompanyWe change lives by transforming health and care.Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency, and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. Were a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.While it doesnt happen often, sometimes a role is very popular, and well need to close it earlier than the date weve shown here. If youre keen to join our team, wed love to hear from you so please apply as soon as you can.As youd expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.Finally, we need to let you know that the company youll work for is part of HCRG Care Group Holdings Limited and by applying for this job well need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.

Person Specification

Qualifications

Essential

Essential qualifications include Nursing Registration (NMC), a Nursing degree qualification, and previous experience of working in a healthcare setting as part of the multi-disciplinary team. Candidates should be able to deal with the non-routine and unpredictable nature of the workload and individual patient contact, be proficient in using a variety of IT systems such as SystmOne, word, and excel. They must be able to competently and safely administer medication according to organisation policy and be able to support, supervise, assess, and act as a role model. A valid UK driving license with access to a vehicle for work purposes is necessary.

Person Specification Qualifications Essential Essential qualifications include Nursing Registration (NMC), a Nursing degree qualification, and previous experience of working in a healthcare setting as part of the multi-disciplinary team. Candidates should be able to deal with the non-routine and unpredictable nature of the workload and individual patient contact, be proficient in using a variety of IT systems such as SystmOne, word, and excel. They must be able to competently and safely administer medication according to organisation policy and be able to support, supervise, assess, and act as a role model. A valid UK driving license with access to a vehicle for work purposes is necessary.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

HCRG Care Group

Address

HCRG Care Group

Malmesbury Primary Care Centre

SN16 0FB

United Kingdom

Employer's website

https://www.hcrgcaregroup.com/ (Opens in a new tab)

Employer details

Employer name

HCRG Care Group

Address

HCRG Care Group

Malmesbury Primary Care Centre

SN16 0FB

United Kingdom

Employer's website

https://www.hcrgcaregroup.com/ (Opens in a new tab)

Avery Healthcare Group Ltd.

Care Assistant - Nights

Avery Healthcare Group Ltd. View all jobs

North East England

Permanent

Exercise Therapist

GBP 0 - 13 per year

Posted 13 day(s) ago

Reference: 2367279

Job summary

At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way. When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care. Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Care Assistant at Southampton Manor Care Home in Southampton, Hampshire. If this sounds like the place for you, wed love to hear from you! ABOUT THE ROLE Your focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents. Other

Main duties of the job

As a Care Assistant at Avery Healthcare, you will play a vital role in supporting our residents well-being. The role includes delivering high standards of personal care and contributing to the care team to ensure consistent service. You will assist residents with personal hygiene care, maintaining their independence and dignity. You'll also need to identify and escalate clinical risk areas like weight loss or infections and interact courteously with residents and visitors. Experience isnt essential, as we provide comprehensive training. Candidates should have effective communication skills, demonstrate initiative, and be adaptable to various responsibilities.

About us

Avery Healthcare is one of the UK's largest providers of luxury elderly care homes. We focus on making the later years of life as enriching as any other, creating meaningful experiences for residents and team members alike. Were proud to offer exceptional care across our network of over 100 homes, maintaining a supportive and inspiring work environment. Our vision is 'creating meaningful lives together,' which resonates throughout our operations. Employees at Avery feel valued and empowered every day, contributing to Avery being the preferred choice for both residents and team members.

Details

Date posted

28 September 2026

Pay scheme

Other

Salary

£13.35 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

1555084526

Job locations

Avery Healthcare

Bassett

SO16 7AG

United Kingdom

Job description

Job responsibilities

Package Description:At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Care Assistant at Southampton Manor Care Home in Southampton, Hampshire. If this sounds like the place for you, wed love to hear from you!

ABOUT THE ROLE

Your focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents.

Other responsibilities will include:

Assisting residents in all their personal hygiene care ensuring optimum independence, dignity and respect of individuals at all times.

Recognising and understanding clinical risk areas in residents such as weight loss, pressure sores, risk of falls, sign of infections and escalate any identified risks in a timely manner.
Acting courteously towards residents and their visitors, respecting the dignity and individuality of each resident.
Practicing safe systems of work across the range of task.

ABOUT YOU

To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Experience is not required as we are proud to offer a thorough induction and training programme to ensure confidence within your role.

Our ideal candidate must:

Have the ability to communicate effectively both verbally and in writing.
Demonstrate initiative and be respectful towards the residents and other people in the home.
Be an efficient worker who can carry reasonable instructions from other team members.
Be able to be adaptive and flexible to cover a range of responsibilities at short notice.

ABOUT AVERY

At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.

Please note this role will require:

A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
Proof of eligibility to work in the UK.

This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

Job description Job responsibilities Package Description:At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Care Assistant at Southampton Manor Care Home in Southampton, Hampshire. If this sounds like the place for you, wed love to hear from you!ABOUT THE ROLEYour focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents.Other responsibilities will include: Assisting residents in all their personal hygiene care ensuring optimum independence, dignity and respect of individuals at all times. Recognising and understanding clinical risk areas in residents such as weight loss, pressure sores, risk of falls, sign of infections and escalate any identified risks in a timely manner. Acting courteously towards residents and their visitors, respecting the dignity and individuality of each resident. Practicing safe systems of work across the range of task.ABOUT YOUTo be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Experience is not required as we are proud to offer a thorough induction and training programme to ensure confidence within your role.Our ideal candidate must: Have the ability to communicate effectively both verbally and in writing. Demonstrate initiative and be respectful towards the residents and other people in the home. Be an efficient worker who can carry reasonable instructions from other team members. Be able to be adaptive and flexible to cover a range of responsibilities at short notice.ABOUT AVERYAt Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK.This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

Person Specification

Qualifications

Essential

The ideal candidate must have the ability to communicate effectively both verbally and in writing, demonstrate initiative, and be respectful towards the residents and other people in the home. The role requires the candidate to be efficient, adaptive, and flexible, capable of covering a range of responsibilities at short notice.

Person Specification Qualifications Essential The ideal candidate must have the ability to communicate effectively both verbally and in writing, demonstrate initiative, and be respectful towards the residents and other people in the home. The role requires the candidate to be efficient, adaptive, and flexible, capable of covering a range of responsibilities at short notice.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Avery Healthcare Group Ltd.

Address

Avery Healthcare

Bassett

SO16 7AG

United Kingdom

Employer's website

https://www.averyhealthcare.co.uk/ (Opens in a new tab)

Employer details

Employer name

Avery Healthcare Group Ltd.

Address

Avery Healthcare

Bassett

SO16 7AG

United Kingdom

Employer's website

https://www.averyhealthcare.co.uk/ (Opens in a new tab)

Avery Healthcare Group Ltd.

Care Assistant

Avery Healthcare Group Ltd. View all jobs

North East England

Permanent

Support Staff

GBP 0 - 13 per year

Posted 13 day(s) ago

Reference: 2367278

Job summary

Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way. When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care. Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Care Assistant at Southampton Manor Care Home in Southampton, Hampshire. If this sounds like the place for you, wed love to hear from you! ABOUT THE ROLE Your focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents. Other responsibilities will include: Assisting residents in all their personal hygiene care ensuring optimum independence, dignity and respect of individuals at all times. Recognising and understanding clinical risk areas in residents such as weight loss, pressure sores, risk of falls, sign of infections and escalate any identified risks in a timely manner. Acting courteously towards residents and their visitors, respecting the dignity and individuality of each resident. Practicing safe systems of work across the range of task.

Main duties of the job

Avery Healthcare is committed to supporting the people who care for our residents, providing a supportive environment with opportunities for growth and development. As a Care Assistant, you will make a positive impact on residents' lives, delivering high standards of personal care and ensuring residents' dignity and respect are maintained. Responsibilities include assisting with personal hygiene care, recognizing clinical risk areas, and acting courteously towards residents. Experience is not required as we offer a comprehensive induction and training program. Ideal candidates should communicate effectively, demonstrate initiative, be efficient, and adaptable. A DBS check and proof of eligibility to work in the UK are required.

About us

Avery Healthcare is one of the UKs largest providers of luxury elderly care homes, known for creating enriching experiences for residents and staff. With a vision of 'creating meaningful lives together,' Avery supports and inspires employees while delivering exceptional care across a network of over 100 homes. We value employees, providing a culture of respect, compassion, and commitment to exceptional care. By joining Avery, you become part of a team where later years of life are made as enriching as any other, within a supportive environment that recognizes and celebrates the efforts of its workforce.

Details

Date posted

28 September 2026

Pay scheme

Other

Salary

£13.35 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

1555084527

Job locations

Avery Healthcare

Bassett

SO16 7AG

United Kingdom

Job description

Job responsibilities

Package Description:At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Care Assistant at Southampton Manor Care Home in Southampton, Hampshire. If this sounds like the place for you, wed love to hear from you!

ABOUT THE ROLE

Your focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents.

Other responsibilities will include:

Assisting residents in all their personal hygiene care ensuring optimum independence, dignity and respect of individuals at all times.

Recognising and understanding clinical risk areas in residents such as weight loss, pressure sores, risk of falls, sign of infections and escalate any identified risks in a timely manner.
Acting courteously towards residents and their visitors, respecting the dignity and individuality of each resident.
Practicing safe systems of work across the range of task.

ABOUT YOU

To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Experience is not required as we are proud to offer a thorough induction and training programme to ensure confidence within your role.

Our ideal candidate must:

Have the ability to communicate effectively both verbally and in writing.
Demonstrate initiative and be respectful towards the residents and other people in the home.
Be an efficient worker who can carry reasonable instructions from other team members.
Be able to be adaptive and flexible to cover a range of responsibilities at short notice.

ABOUT AVERY

At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.

Please note this role will require:

A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
Proof of eligibility to work in the UK.

This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

Job description Job responsibilities Package Description:At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Care Assistant at Southampton Manor Care Home in Southampton, Hampshire. If this sounds like the place for you, wed love to hear from you!ABOUT THE ROLEYour focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents.Other responsibilities will include: Assisting residents in all their personal hygiene care ensuring optimum independence, dignity and respect of individuals at all times. Recognising and understanding clinical risk areas in residents such as weight loss, pressure sores, risk of falls, sign of infections and escalate any identified risks in a timely manner. Acting courteously towards residents and their visitors, respecting the dignity and individuality of each resident. Practicing safe systems of work across the range of task.ABOUT YOUTo be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Experience is not required as we are proud to offer a thorough induction and training programme to ensure confidence within your role.Our ideal candidate must: Have the ability to communicate effectively both verbally and in writing. Demonstrate initiative and be respectful towards the residents and other people in the home. Be an efficient worker who can carry reasonable instructions from other team members. Be able to be adaptive and flexible to cover a range of responsibilities at short notice.ABOUT AVERYAt Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK.This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

Person Specification

Qualifications

Essential

Ability to communicate effectively, both verbally and in writing. Demonstrate initiative and respectfulness towards residents and colleagues. Efficient and willing to carry out instructions from team members. Flexible and adaptable to cover various responsibilities at short notice.

Person Specification Qualifications Essential Ability to communicate effectively, both verbally and in writing. Demonstrate initiative and respectfulness towards residents and colleagues. Efficient and willing to carry out instructions from team members. Flexible and adaptable to cover various responsibilities at short notice.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Avery Healthcare Group Ltd.

Address

Avery Healthcare

Bassett

SO16 7AG

United Kingdom

Employer's website

https://www.averyhealthcare.co.uk/ (Opens in a new tab)

Employer details

Employer name

Avery Healthcare Group Ltd.

Address

Avery Healthcare

Bassett

SO16 7AG

United Kingdom

Employer's website

https://www.averyhealthcare.co.uk/ (Opens in a new tab)

Avery Healthcare Group Ltd.

Care Assistant

Avery Healthcare Group Ltd. View all jobs

North East England

Permanent

Support Staff

GBP 0 - 12 per year

Posted 13 day(s) ago

Reference: 2367277

Job summary

Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way. When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care. Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Care Assistant at Dukes Court Care Home in Wellingborough, Northamptonshire. If this sounds like the place for you, wed love to hear from you! ABOUT THE ROLE Your focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents. Other responsibilities will include: Assisting residents in all their personal hygiene care ensuring optimum independence, dignity and respect of individuals at all times.

Main duties of the job

Your focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents. Other responsibilities will include: Assisting residents in all their personal hygiene care ensuring optimum independence, dignity and respect of individuals at all times. Recognising and understanding clinical risk areas in residents such as weight loss, pressure sores, risk of falls, sign of infections and escalate any identified risks in a timely manner. Acting courteously towards residents and their visitors, respecting the dignity and individuality of each resident. Practicing safe systems of work across the range of task.

About us

At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.

Details

Date posted

28 September 2026

Pay scheme

Other

Salary

£12.80 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

1555084528

Job locations

Avery Healthcare

Wellingborough

NN8 3PN

United Kingdom

Job description

Job responsibilities

Package Description:At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Care Assistant at Dukes Court Care Home in Wellingborough, Northamptonshire. If this sounds like the place for you, wed love to hear from you!

ABOUT THE ROLE

Your focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents.

Other responsibilities will include:

Assisting residents in all their personal hygiene care ensuring optimum independence, dignity and respect of individuals at all times.

Recognising and understanding clinical risk areas in residents such as weight loss, pressure sores, risk of falls, sign of infections and escalate any identified risks in a timely manner.
Acting courteously towards residents and their visitors, respecting the dignity and individuality of each resident.
Practicing safe systems of work across the range of task.

ABOUT YOU

To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Experience is not required as we are proud to offer a thorough induction and training programme to ensure confidence within your role.

Our ideal candidate must:

Have the ability to communicate effectively both verbally and in writing.
Demonstrate initiative and be respectful towards the residents and other people in the home.
Be an efficient worker who can carry reasonable instructions from other team members.
Be able to be adaptive and flexible to cover a range of responsibilities at short notice.

ABOUT AVERY

At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.

Please note this role will require:

A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
Proof of eligibility to work in the UK.

This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

Job description Job responsibilities Package Description:At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Care Assistant at Dukes Court Care Home in Wellingborough, Northamptonshire. If this sounds like the place for you, wed love to hear from you!ABOUT THE ROLEYour focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents.Other responsibilities will include: Assisting residents in all their personal hygiene care ensuring optimum independence, dignity and respect of individuals at all times. Recognising and understanding clinical risk areas in residents such as weight loss, pressure sores, risk of falls, sign of infections and escalate any identified risks in a timely manner. Acting courteously towards residents and their visitors, respecting the dignity and individuality of each resident. Practicing safe systems of work across the range of task.ABOUT YOUTo be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Experience is not required as we are proud to offer a thorough induction and training programme to ensure confidence within your role.Our ideal candidate must: Have the ability to communicate effectively both verbally and in writing. Demonstrate initiative and be respectful towards the residents and other people in the home. Be an efficient worker who can carry reasonable instructions from other team members. Be able to be adaptive and flexible to cover a range of responsibilities at short notice.ABOUT AVERYAt Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK.This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

Person Specification

Qualifications

Essential

Our ideal candidate must have the ability to communicate effectively both verbally and in writing. Demonstrate initiative and be respectful towards the residents and other people in the home. Be an efficient worker who can carry reasonable instructions from other team members. Be able to be adaptive and flexible to cover a range of responsibilities at short notice.

Person Specification Qualifications Essential Our ideal candidate must have the ability to communicate effectively both verbally and in writing. Demonstrate initiative and be respectful towards the residents and other people in the home. Be an efficient worker who can carry reasonable instructions from other team members. Be able to be adaptive and flexible to cover a range of responsibilities at short notice.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Avery Healthcare Group Ltd.

Address

Avery Healthcare

Wellingborough

NN8 3PN

United Kingdom

Employer's website

https://www.averyhealthcare.co.uk/ (Opens in a new tab)

Employer details

Employer name

Avery Healthcare Group Ltd.

Address

Avery Healthcare

Wellingborough

NN8 3PN

United Kingdom

Employer's website

https://www.averyhealthcare.co.uk/ (Opens in a new tab)

Avery Healthcare Group Ltd.

Kitchen Assistant - Bank

Avery Healthcare Group Ltd. View all jobs

Ireland

Permanent

Exercise Therapist

GBP 0 - 12 per year

Posted 13 day(s) ago

Reference: 2367276

Job summary

At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way. When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care. Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Kitchen Assistant - Bank at Spencer House Care Home in Northampton. If this sounds like the place for you, wed love to hear from you! Your focus as Kitchen Assistant is to support the catering function in food preparation and maintaining a clean environment for the safe production of beverages and meals, ensuring a high quality and comprehensive service is delivered to residents. Other responsibilities will include: Understanding the principl

Main duties of the job

Your focus as Kitchen Assistant is to support the catering function in food preparation and maintaining a clean environment for the safe production of beverages and meals. You will ensure a high quality and comprehensive service is delivered to residents. Responsibilities include understanding safe food handling principles to maintain high hygiene standards during food preparation, contributing positively to team working, advising on supply and quality of items for tasks, and acting respectfully towards residents. Candidates should embody values of caring, supportive, honest, respectful, and accountable. The ideal candidate holds a Basic Food Hygiene Certificate, demonstrates high personal hygiene, possesses knowledge of Health and Safety, particularly Moving and Handling techniques, Fire Safety, and COSHH assessments, and is an efficient worker capable of handling a demanding workload. A caring attitude towards residents is essential.

About us

Avery Healthcare is one of the UKs largest providers of luxury elderly care homes, committed to creating a supportive and inspiring environment. We believe the later years of life should be enriching and provide exceptional care across a growing network of over 100 homes. Our vision is to create meaningful experiences for both residents and staff, building a culture where employees are valued and empowered. Avery is a place where people love to work, focusing on fostering respect, compassion, and commitment to exceptional care. Join us to be part of a team that values collaborative working and makes meaningful lives together.

Details

Date posted

28 September 2026

Pay scheme

Other

Salary

£12.72 an hour

Contract

Bank

Working pattern

Flexible working

Reference number

1555122629

Job locations

Avery Healthcare

Northamptonshire

NN1 5BU

United Kingdom

Job description

Job responsibilities

Package Description:At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Kitchen Assistant - Bank at Spencer House Care Home in Northampton. If this sounds like the place for you, wed love to hear from you!

ABOUT THE ROLE

Your focus as Kitchen Assistant is tosupportthe catering function in food preparation and maintaining a clean environment for the safe production of beverages and meals, ensuring a high quality and comprehensive service is delivered to residents.

Other responsibilitieswillinclude:

Understandingthe principles of safe food handling, to ensure all food preparations undertaken in the kitchen is to the highest standards of hygiene.
Contributingfully to team working, responding positively tocolleagues,and actioning all reasonable work instructions promptly.
Advisingon the supply and quality of items used to carry out tasks, ensuring thetimelyandappropriate orderingof replacement goods.
Actingaccordingly towards residents and their visitors, respecting the dignity and individuality of each resident.

ABOUT YOU

To be successful in your application, you will live our values of caring,supportive,honest, respectful, and accountable in all that you do.

Our ideal candidate must:

Hold Basic Food Hygiene Certificate anddemonstrateshigh standardsof personal hygiene.
Have theknowledge of Health and Safety, particularly Moving and Handling techniques, Fire Safety and COSHH assessments.
Be an efficient worker, capable ofa high levelof sustained physical effort and able torespond to a demandingworkload.
Demonstrate initiative and display a positive and flexible aptitude to team working.
Exhibit a caring andunderstanding attitude towards the residents.

ABOUT AVERY

At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.

Please note this role will require:

A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
Proof of eligibility to work in the UK.

This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

Job description Job responsibilities Package Description:At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Kitchen Assistant - Bank at Spencer House Care Home in Northampton. If this sounds like the place for you, wed love to hear from you!ABOUT THE ROLEYour focus as Kitchen Assistant is tosupportthe catering function in food preparation and maintaining a clean environment for the safe production of beverages and meals, ensuring a high quality and comprehensive service is delivered to residents.Other responsibilitieswillinclude: Understandingthe principles of safe food handling, to ensure all food preparations undertaken in the kitchen is to the highest standards of hygiene. Contributingfully to team working, responding positively tocolleagues,and actioning all reasonable work instructions promptly. Advisingon the supply and quality of items used to carry out tasks, ensuring thetimelyandappropriate orderingof replacement goods. Actingaccordingly towards residents and their visitors, respecting the dignity and individuality of each resident.ABOUT YOUTo be successful in your application, you will live our values of caring,supportive,honest, respectful, and accountable in all that you do.Our ideal candidate must: Hold Basic Food Hygiene Certificate anddemonstrateshigh standardsof personal hygiene. Have theknowledge of Health and Safety, particularly Moving and Handling techniques, Fire Safety and COSHH assessments. Be an efficient worker, capable ofa high levelof sustained physical effort and able torespond to a demandingworkload. Demonstrate initiative and display a positive and flexible aptitude to team working. Exhibit a caring andunderstanding attitude towards the residents.ABOUT AVERYAt Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK.This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

Person Specification

Qualifications

Essential

Hold Basic Food Hygiene Certificate and demonstrates high standards of personal hygiene. Knowledge of Health and Safety, particularly Moving and Handling techniques, Fire Safety and COSHH assessments is required. Be an efficient worker and able to respond to a demanding workload.

Person Specification Qualifications Essential Hold Basic Food Hygiene Certificate and demonstrates high standards of personal hygiene. Knowledge of Health and Safety, particularly Moving and Handling techniques, Fire Safety and COSHH assessments is required. Be an efficient worker and able to respond to a demanding workload.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Avery Healthcare Group Ltd.

Address

Avery Healthcare

Northamptonshire

NN1 5BU

United Kingdom

Employer's website

https://www.averyhealthcare.co.uk/ (Opens in a new tab)

Employer details

Employer name

Avery Healthcare Group Ltd.

Address

Avery Healthcare

Northamptonshire

NN1 5BU

United Kingdom

Employer's website

https://www.averyhealthcare.co.uk/ (Opens in a new tab)

Avery Healthcare Group Ltd.

Registered Nurse - Bank

Avery Healthcare Group Ltd. View all jobs

North East England

Permanent

Registered Nurse/RN

GBP 0 - 24 per year

Posted 13 day(s) ago

Reference: 2367275

Job summary

At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way. When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care. Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Registered Nurse - Bank at Elton House Care Home in Watford. If this sounds like the place for you, wed love to hear from you! Your focus as a Registered Nurse will be to act as person in charge, standing in for the Manager as required and observe all instructions to act upon his/her behalf whilst you ensure high standards of care to our residents. Other responsibilities will include: Undertaking nursing tasks including distribution of medication, dressings, catheterisation, tube feeding and management of chronic medical conditions.

Main duties of the job

As a Registered Nurse at Avery Healthcare, you will play a crucial role in delivering exceptional care to our residents. You'll be responsible for acting as the person in charge when required, ensuring high standards of care. Your duties will include managing medication distribution, handling chronic medical conditions, and supervising the care team. You'll also be advising families and GPs on residents' conditions and working in a supportive environment that encourages your professional growth. Avery Healthcare is known for its commitment to creating meaningful lives for residents, and you'll be part of a team that values respect, compassion, and exemplary care.

About us

Avery Healthcare is one of the UKs largest providers of luxury elderly care homes, offering a supportive and enriching environment for both residents and staff. We believe in making the later years of life as fulfilling as any other by providing exceptional care across over 100 homes in the UK. At Avery, we aim to create meaningful experiences while fostering a culture of empowerment and value amongst our team members. Join us to become part of a place where people love to work, and where our vision of 'creating meaningful lives together' is at the core of everything we do.

Details

Date posted

28 September 2026

Pay scheme

Other

Salary

£24.50 an hour

Contract

Bank

Working pattern

Flexible working

Reference number

1555122630

Job locations

Avery Healthcare

Bushey

WD25 8HA

United Kingdom

Job description

Job responsibilities

Package Description:At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Registered Nurse - Bank at Elton House Care Home in Watford. If this sounds like the place for you, wed love to hear from you!

ABOUT THE ROLE

Your focus asa Registered Nursewill beto act as person in charge,standingin for the Manager asrequiredandobserveall instructions to act upon his/her behalfwhilst youensurehigh standardsof care toourresidents.

Other responsibilitieswillinclude:

Undertakingnursing tasks including distribution of medication, dressings, catheterisation, tube feeding and management of chronic medical conditions.
Advisingfamilies of residents andGPsof any changes in condition, which gives rise to concern and keeps them informed and involved in choices for ongoing care.
Responsibilityfor the effective deployment and supervision of staff within the care team, ensuring all tasks are completed during the period of duty and residents receive required care.
Providing high standards of care by undertaking accurate assessment and planning.

ABOUT YOU

To be successful in your application, you will live our values of caring,supportive,honest, respectful, and accountable in all that you do.

Our ideal candidatemust:

Hold a First Level qualification and current NMC Registration.
Demonstrate a minimum 2 years experience and up to date knowledge of care,supported by relevant post-basic studies/qualification.
Display goodinterpersonal skills and ability to instruct and demonstrate care activities.
Have sound knowledge of care planning and its practical application.

ABOUT AVERY

At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.

Please note this role will require:

ADBS Disclosure check, the cost of which will be met by Avery Healthcare.
Proof of eligibility to work in the UK.

This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

Job description Job responsibilities Package Description:At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Registered Nurse - Bank at Elton House Care Home in Watford. If this sounds like the place for you, wed love to hear from you!ABOUT THE ROLEYour focus asa Registered Nursewill beto act as person in charge,standingin for the Manager asrequiredandobserveall instructions to act upon his/her behalfwhilst youensurehigh standardsof care toourresidents.Other responsibilitieswillinclude: Undertakingnursing tasks including distribution of medication, dressings, catheterisation, tube feeding and management of chronic medical conditions. Advisingfamilies of residents andGPsof any changes in condition, which gives rise to concern and keeps them informed and involved in choices for ongoing care. Responsibilityfor the effective deployment and supervision of staff within the care team, ensuring all tasks are completed during the period of duty and residents receive required care. Providing high standards of care by undertaking accurate assessment and planning.ABOUT YOUTo be successful in your application, you will live our values of caring,supportive,honest, respectful, and accountable in all that you do.Our ideal candidatemust: Hold a First Level qualification and current NMC Registration. Demonstrate a minimum 2 years experience and up to date knowledge of care,supported by relevant post-basic studies/qualification. Display goodinterpersonal skills and ability to instruct and demonstrate care activities. Have sound knowledge of care planning and its practical application.ABOUT AVERYAt Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.Please note this role will require: ADBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK.This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

Person Specification

Qualifications

Essential

To qualify for this position, candidates must hold a First Level qualification and have current NMC Registration. A minimum of two years' experience along with up-to-date knowledge of care supported by relevant post-basic studies is required. Successful candidates will possess good interpersonal skills and be capable of instructing and demonstrating care activities. They should also have a thorough understanding of care planning and its practical application.

Person Specification Qualifications Essential To qualify for this position, candidates must hold a First Level qualification and have current NMC Registration. A minimum of two years' experience along with up-to-date knowledge of care supported by relevant post-basic studies is required. Successful candidates will possess good interpersonal skills and be capable of instructing and demonstrating care activities. They should also have a thorough understanding of care planning and its practical application.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Avery Healthcare Group Ltd.

Address

Avery Healthcare

Bushey

WD25 8HA

United Kingdom

Employer's website

https://www.averyhealthcare.co.uk/ (Opens in a new tab)

Employer details

Employer name

Avery Healthcare Group Ltd.

Address

Avery Healthcare

Bushey

WD25 8HA

United Kingdom

Employer's website

https://www.averyhealthcare.co.uk/ (Opens in a new tab)

Avery Healthcare Group Ltd.

Care Assistant - Nights

Avery Healthcare Group Ltd. View all jobs

Ireland

Permanent

Exercise Therapist

GBP 0 - 12 per year

Posted 13 day(s) ago

Reference: 2367274

Job summary

Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way. When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care. Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Care Assistant - Nights at Spencer House Care Home in Northampton. If this sounds like the place for you, wed love to hear from you! ABOUT THE ROLE Your focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents.

Main duties of the job

Your focus as a Care Assistant will be to deliver high standards of personal care, contributing to the care team to ensure continuity of services to residents. Responsibilities include assisting residents in all their personal hygiene care, ensuring optimum independence, dignity, and respect at all times. You'll need to recognize clinical risk areas such as weight loss, pressure sores, risk of falls, signs of infections, and escalate any identified risks timely. Acting courteously towards residents and visitors and respecting their dignity is essential. Practicing safe systems of work across tasks is crucial. Avery Healthcare offers a thorough induction and training programme. Preferred candidates need to communicate effectively, demonstrate initiative, and be adaptable to cover various responsibilities as needed. A DBS Disclosure check is required for the role, with the cost covered by Avery Healthcare.

About us

At Avery Healthcare, we are one of the UKs largest providers of luxury elderly care homes, dedicated to creating enriching later-life experiences for our residents and team. Our vision, "creating meaningful lives together, drives us to provide exceptional care across a growing network of over 100 homes. Were passionate about building supportive environments where employees feel valued and empowered every day. With a culture that emphasizes respect, compassion, and shared commitment, we aim to offer not just care, but enriching experiences for residents and staff alike. Join Avery, and youll discover why we are the preferred choice.

Details

Date posted

28 September 2026

Pay scheme

Other

Salary

£12.72 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

1555122631

Job locations

Avery Healthcare

Northamptonshire

NN1 5BU

United Kingdom

Job description

Job responsibilities

Package Description:At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Care Assistant - Nights at Spencer House Care Home in Northampton. If this sounds like the place for you, wed love to hear from you!

ABOUT THE ROLE

Your focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents.

Other responsibilities will include:

Assisting residents in all their personal hygiene care ensuring optimum independence, dignity and respect of individuals at all times.

Recognising and understanding clinical risk areas in residents such as weight loss, pressure sores, risk of falls, sign of infections and escalate any identified risks in a timely manner.
Acting courteously towards residents and their visitors, respecting the dignity and individuality of each resident.
Practicing safe systems of work across the range of task.

ABOUT YOU

To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Experience is not required as we are proud to offer a thorough induction and training programme to ensure confidence within your role.

Our ideal candidate must:

Have the ability to communicate effectively both verbally and in writing.
Demonstrate initiative and be respectful towards the residents and other people in the home.
Be an efficient worker who can carry reasonable instructions from other team members.
Be able to be adaptive and flexible to cover a range of responsibilities at short notice.

ABOUT AVERY

At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.

Please note this role will require:

A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
Proof of eligibility to work in the UK.

This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

Job description Job responsibilities Package Description:At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Care Assistant - Nights at Spencer House Care Home in Northampton. If this sounds like the place for you, wed love to hear from you!ABOUT THE ROLEYour focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents.Other responsibilities will include: Assisting residents in all their personal hygiene care ensuring optimum independence, dignity and respect of individuals at all times. Recognising and understanding clinical risk areas in residents such as weight loss, pressure sores, risk of falls, sign of infections and escalate any identified risks in a timely manner. Acting courteously towards residents and their visitors, respecting the dignity and individuality of each resident. Practicing safe systems of work across the range of task.ABOUT YOUTo be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Experience is not required as we are proud to offer a thorough induction and training programme to ensure confidence within your role.Our ideal candidate must: Have the ability to communicate effectively both verbally and in writing. Demonstrate initiative and be respectful towards the residents and other people in the home. Be an efficient worker who can carry reasonable instructions from other team members. Be able to be adaptive and flexible to cover a range of responsibilities at short notice.ABOUT AVERYAt Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK.This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

Person Specification

Qualifications

Essential

No specific qualifications are required, as Avery Healthcare provides an induction and training programme to ensure confidence in the role.

Person Specification Qualifications Essential No specific qualifications are required, as Avery Healthcare provides an induction and training programme to ensure confidence in the role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Avery Healthcare Group Ltd.

Address

Avery Healthcare

Northamptonshire

NN1 5BU

United Kingdom

Employer's website

https://www.averyhealthcare.co.uk/ (Opens in a new tab)

Employer details

Employer name

Avery Healthcare Group Ltd.

Address

Avery Healthcare

Northamptonshire

NN1 5BU

United Kingdom

Employer's website

https://www.averyhealthcare.co.uk/ (Opens in a new tab)

Avery Healthcare Group Ltd.

Kitchen Assistant - Bank

Avery Healthcare Group Ltd. View all jobs

North East England

Permanent

Exercise Therapist

GBP 0 - 12 per year

Posted 13 day(s) ago

Reference: 2367273

Job summary

At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way. When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care. Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Kitchen Assistant - Bank at Elton House Care Home in Watford. If this sounds like the place for you, wed love to hear from you! Your focus as Kitchen Assistant is to support the catering function in food preparation and maintaining a clean environment for the safe production of beverages and meals, ensuring a high quality

Main duties of the job

As a Kitchen Assistant at Avery Healthcare, your primary focus is to support the catering function in food preparation and maintaining a clean environment for the safe production of beverages and meals. Responsibilities include understanding the principles of safe food handling, contributing to team work, advising on supply and quality of items, and acting accordingly towards residents. Successful candidates must embody Avery's values, hold a Basic Food Hygiene Certificate, have knowledge of Health and Safety, be efficient and capable of sustained physical effort, and demonstrate initiative and a positive attitude.

About us

Avery Healthcare is one of the UKs largest providers of luxury elderly care homes, emphasizing creating meaningful experiences for residents and staff alike. With over 100 homes, Avery is committed to delivering exceptional care and fostering a supportive environment where employees feel valued and empowered. The organization's vision is "creating meaningful lives together," facilitating an enriching environment for the later years of life. Avery not only provides exceptional care but also creates an inspiring place to work, developing a culture that values respect, compassion, and a shared commitment to exceptional care.

Details

Date posted

28 September 2026

Pay scheme

Other

Salary

£12.75 an hour

Contract

Bank

Working pattern

Flexible working

Reference number

1555122632

Job locations

Avery Healthcare

Bushey

WD25 8HA

United Kingdom

Job description

Job responsibilities

Package Description:At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Kitchen Assistant - Bank at Elton House Care Home in Watford. If this sounds like the place for you, wed love to hear from you!

ABOUT THE ROLE

Your focus as Kitchen Assistant is tosupport the catering function in food preparation and maintaining a clean environment for the safe production of beverages and meals, ensuring a high quality and comprehensive service is delivered to residents.

Other responsibilitieswillinclude:

Understanding the principles of safe food handling, to ensure all food preparations undertaken in the kitchen is to the highest standards of hygiene.
Contributingfully to team working, responding positively tocolleagues,and actioning all reasonable work instructions promptly.
Advisingon the supply and quality of items used to carry out tasks, ensuring thetimelyandappropriate orderingof replacement goods.
Actingaccordingly towards residents and their visitors, respecting the dignity and individuality of each resident.

ABOUT YOU

To be successful in your application, youwill live our values of caring, supportive, honest, respectful, and accountable in all that you do.

Our ideal candidatemust:

Hold Basic Food Hygiene Certificate anddemonstrateshigh standardsof personal hygiene.
Have theknowledge of Health and Safety, particularly Moving and Handling techniques, Fire Safety and COSHH assessments.
Be an efficient worker, capable ofa high levelof sustained physical effort and able torespond to a demandingworkload.
Demonstrate initiative and display a positive and flexible aptitude to team working.
Exhibit a caring andunderstanding attitude towards the residents.

ABOUT AVERY

At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.

Please note this role will require:

A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
Proof of eligibility to work in the UK.

This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

Job description Job responsibilities Package Description:At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Kitchen Assistant - Bank at Elton House Care Home in Watford. If this sounds like the place for you, wed love to hear from you!ABOUT THE ROLEYour focus as Kitchen Assistant is tosupport the catering function in food preparation and maintaining a clean environment for the safe production of beverages and meals, ensuring a high quality and comprehensive service is delivered to residents.Other responsibilitieswillinclude: Understanding the principles of safe food handling, to ensure all food preparations undertaken in the kitchen is to the highest standards of hygiene. Contributingfully to team working, responding positively tocolleagues,and actioning all reasonable work instructions promptly. Advisingon the supply and quality of items used to carry out tasks, ensuring thetimelyandappropriate orderingof replacement goods. Actingaccordingly towards residents and their visitors, respecting the dignity and individuality of each resident.ABOUT YOUTo be successful in your application, youwill live our values of caring, supportive, honest, respectful, and accountable in all that you do.Our ideal candidatemust: Hold Basic Food Hygiene Certificate anddemonstrateshigh standardsof personal hygiene. Have theknowledge of Health and Safety, particularly Moving and Handling techniques, Fire Safety and COSHH assessments. Be an efficient worker, capable ofa high levelof sustained physical effort and able torespond to a demandingworkload. Demonstrate initiative and display a positive and flexible aptitude to team working. Exhibit a caring andunderstanding attitude towards the residents.ABOUT AVERYAt Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK.This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

Person Specification

Qualifications

Essential

Must hold a Basic Food Hygiene Certificate. Knowledge of Health and Safety, particularly Moving and Handling techniques, Fire Safety, and COSHH assessments.

Person Specification Qualifications Essential Must hold a Basic Food Hygiene Certificate. Knowledge of Health and Safety, particularly Moving and Handling techniques, Fire Safety, and COSHH assessments.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Avery Healthcare Group Ltd.

Address

Avery Healthcare

Bushey

WD25 8HA

United Kingdom

Employer's website

https://www.averyhealthcare.co.uk/ (Opens in a new tab)

Employer details

Employer name

Avery Healthcare Group Ltd.

Address

Avery Healthcare

Bushey

WD25 8HA

United Kingdom

Employer's website

https://www.averyhealthcare.co.uk/ (Opens in a new tab)

Avery Healthcare Group Ltd.

Sous Chef

Avery Healthcare Group Ltd. View all jobs

North East England

Permanent

Food and Catering Officer

GBP 0 - 16 per year

Posted 13 day(s) ago

Reference: 2367272

Job summary

Package Description: Shift Details: 7 Am -7 PM/ 7 am -14.30 pm / 11.00 am -7 pm At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way. When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care. Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Sous Chef at Elstree View Care Home in Borehamwood. If this sounds like the place for you, wed love to hear from you! ABOUT THE ROLE Your focus as Sous Chef will be to support the head chef in leading a culin

Main duties of the job

At Avery Healthcare, supporting the people who care for residents is of utmost importance. The company values compassion and dedication, ensuring every team member makes a positive impact on residents' lives. In this environment, opportunities for growth and development are a priority, with a focus on respect, compassion, and a shared commitment to exceptional care. Currently, Avery is seeking a warm and enthusiastic individual to join their award-winning team as a Sous Chef at Elstree View Care Home in Borehamwood. The responsibilities include preparing modified diets, supervising culinary staff, and ensuring rigorous hygiene standards. The ideal candidate must hold a relevant catering qualification and demonstrate compassion and commitment in delivering high-quality culinary services. Being adaptive and flexible is essential. Avery provides a supportive and inspiring environment with a vision of creating meaningful lives together across its network of over 100 homes.

About us

Avery Healthcare is a leading provider of luxury elderly care homes in the UK, offering exceptional care with a focus on enriching the later years of life. The company is passionate about creating meaningful experiences for both residents and team members. Avery prides itself on its vision of "creating meaningful lives together," ensuring a supportive and inspiring environment for employees and an enriching experience for residents. With a network of over 100 homes, Avery values its team members, providing opportunities for growth and aiming to be the preferred choice for both residents and employees. Avery is committed to maintaining a high standard of care, celebrating the hard work of its teams, and fostering a culture of respect, compassion, and dedication. The organisation values honesty, respect, accountability, and support in its operations, striving to positively impact the lives of residents every day.

Details

Date posted

28 September 2026

Pay scheme

Other

Salary

£16.80 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

1555122633

Job locations

Avery Healthcare

Elstree

WD6 3RG

United Kingdom

Job description

Job responsibilities

Package Description:

Shift Details: 7 Am -7 PM/ 7 am -14.30 pm / 11.00 am -7 pm

At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Sous Chef at Elstree View Care Home in Borehamwood. If this sounds like the place for you, wed love to hear from you!

ABOUT THE ROLE

Your focus asSous Chefwill be tosupportthe head chef in leading a culinary team that provides a nutritionally balanced, comprehensive,and high-quality culinary service, which contributes to the overall well-being of the residents and is achieved withinbudget.

Other responsibilitieswillinclude:

Preparing modified diets that look appealing and are well-balanced and in accordance with IDDSI guidance.
Supervising and directing the work of culinary staff, as directed by the Head Chef, providing instruction and demonstration to unqualified staff on simple food preparation activities.
Understandingthe principles of safe food handling to ensure that all food preparation undertaken in the kitchen meets the highest hygiene standards.
Supportingall culinary team members in fullyunderstandingthe Avery Food safety management system.

ABOUT YOU

To besuccessfulin your application, youmust live our values of caring,support,honesty, respect, and accountabilityin all that you do.

Our ideal candidatemust:

Holdarelevant catering qualification City & Guilds 706/1 and 706/2 or NVQ or equivalent.
Have a minimum of 1 year of catering experience.
Demonstratecompassionandcommitmentto the delivery of high-quality culinary services to residents.
Be able to be adaptive and flexible to cover a range of responsibilities at short notice.

ABOUT AVERY

At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.

Please note this role will require:

ADBS Disclosure check, the cost of which will be met by Avery Healthcare.
Proof of eligibility to work in the UK.

This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

Job description Job responsibilities Package Description:Shift Details: 7 Am -7 PM/ 7 am -14.30 pm / 11.00 am -7 pmAt Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Sous Chef at Elstree View Care Home in Borehamwood. If this sounds like the place for you, wed love to hear from you!ABOUT THE ROLEYour focus asSous Chefwill be tosupportthe head chef in leading a culinary team that provides a nutritionally balanced, comprehensive,and high-quality culinary service, which contributes to the overall well-being of the residents and is achieved withinbudget.Other responsibilitieswillinclude: Preparing modified diets that look appealing and are well-balanced and in accordance with IDDSI guidance. Supervising and directing the work of culinary staff, as directed by the Head Chef, providing instruction and demonstration to unqualified staff on simple food preparation activities. Understandingthe principles of safe food handling to ensure that all food preparation undertaken in the kitchen meets the highest hygiene standards. Supportingall culinary team members in fullyunderstandingthe Avery Food safety management system. ABOUT YOUTo besuccessfulin your application, youmust live our values of caring,support,honesty, respect, and accountabilityin all that you do.Our ideal candidatemust: Holdarelevant catering qualification City & Guilds 706/1 and 706/2 or NVQ or equivalent. Have a minimum of 1 year of catering experience. Demonstratecompassionandcommitmentto the delivery of high-quality culinary services to residents. Be able to be adaptive and flexible to cover a range of responsibilities at short notice.ABOUT AVERYAt Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.Please note this role will require: ADBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK.This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

Person Specification

Qualifications

Essential

Must hold a relevant catering qualification City & Guilds 706/1 and 706/2 or NVQ or equivalent.

Person Specification Qualifications Essential Must hold a relevant catering qualification City & Guilds 706/1 and 706/2 or NVQ or equivalent.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Avery Healthcare Group Ltd.

Address

Avery Healthcare

Elstree

WD6 3RG

United Kingdom

Employer's website

https://www.averyhealthcare.co.uk/ (Opens in a new tab)

Employer details

Employer name

Avery Healthcare Group Ltd.

Address

Avery Healthcare

Elstree

WD6 3RG

United Kingdom

Employer's website

https://www.averyhealthcare.co.uk/ (Opens in a new tab)

Avery Healthcare Group Ltd.

Regional Support Manager

Avery Healthcare Group Ltd. View all jobs

North East England

Permanent

Support Staff

GBP 0 - 70,000 per year

Posted 13 day(s) ago

Reference: 2367271

Job summary

At Avery Healthcare, everything we do starts with supporting the incredible people who care for our residents. We know how hard our teams work, and were here to champion you, celebrate you, and stand beside you every step of the way. When you join us, youll make a meaningful difference in residents lives every single day. Your compassion, expertise, and dedication shape their experience and were committed to helping you grow in a nurturing, collaborative environment. With continuous learning opportunities and a culture built on respect, kindness, and shared purpose, youll feel valued from the moment you arrive. Were now seeking an experienced and motivated Regional Support Manager to join our awardwinning team. If youre passionate about delivering exceptional care and ready to take the next step in your leadership journey, wed love to hear from you. ABOUT THE ROLE As a Regional Support Manager, youll play a key role in supporting the Regional Director to oversee a group of care homes, ensuring they achieve p

Main duties of the job

This Regional Support Manager role at Avery Healthcare involves supporting the Regional Director in overseeing a group of care homes to ensure excellent operations and performance. Key responsibilities include maintaining compliance and standards, standing in for General Managers when needed, identifying challenges, and recommending solutions in collaboration with the Regional Director. The ideal candidate should have proven experience in Care Home management, ideally a clinical background or strong clinical knowledge, experience in regional support for homes, strong staff supervision and development skills, and hold NVQ Level 5 (or equivalent) in Care for Care Homes.

About us

Avery Healthcare, a leading provider of luxury elderly care in the UK, emphasizes creating meaningful experiences for residents and team members. With over 100 homes, Avery focuses on enriching later life with purpose, joy, and connection. They foster an environment where colleagues feel empowered and supported and are committed to growth within a culture of respect, kindness, and shared purpose. Avery is notable for being a place where people genuinely love to work, aiming to create lives full of meaningful engagements for both residents and its employees.

Details

Date posted

28 September 2026

Pay scheme

Other

Salary

£70,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

1555122634

Job locations

Avery Healthcare

Gloucestershire

GL1 2JG

United Kingdom

Job description

Job responsibilities

Package Description:

At Avery Healthcare, everything we do starts with supporting the incredible people who care for our residents. We know how hard our teams work, and were here to champion you, celebrate you, and stand beside you every step of the way.

When you join us, youll make a meaningful difference in residents lives every single day. Your compassion, expertise, and dedication shape their experience and were committed to helping you grow in a nurturing, collaborative environment. With continuous learning opportunities and a culture built on respect, kindness, and shared purpose, youll feel valued from the moment you arrive.

Were now seeking an experienced and motivated Regional Support Manager to join our awardwinning team . If youre passionate about delivering exceptional care and ready to take the next step in your leadership journey, wed love to hear from you.

ABOUT THE ROLE

As a Regional Support Manager, youll play a key role in supporting the Regional Director to oversee a group of care homes, ensuring they achieve performance targets and operate with excellence.

Your responsibilities will include:

Providing focus and support in key homes to maintain compliance, uphold standards, and deliver outstanding service
Standing in for General Managers during periods of absence, ensuring continuity, stability, and strong leadership within the home
Identifying challenges and recommending effective solutions in partnership with the Regional Director
Interpreting quality and performance data and advising on actions to drive continuous improvement

ABOUT YOU

Youll embody our values caring, supportive, honest, respectful, and accountable in everything you do.

Our ideal candidate will:

Have proven experience in Care Home management roles
Ideally have a clinical background or strong clinical knowledge
Be experienced in supporting homes at a regional level
Demonstrate strong staff supervision and development skills
Hold NVQ Level 5 (or equivalent) in Care for Care Homes

ABOUT AVERY

Avery isnt just one of the UKs leading providers of luxury elderly care its a place where people genuinely love to work. We believe later life should be rich with purpose, joy, and connection, and were committed to creating meaningful experiences for both residents and team members.

With over 100 homes and a vision of creating meaningful lives together, were proud to foster an environment where colleagues feel empowered, supported, and inspired every day. Join us and discover why Avery is the preferred choice for residents, families, and professionals across the country.

ADDITIONAL INFORMATION

This role requires:

A DBS Disclosure check (funded by Avery Healthcare)
Proof of eligibility to work in the UK
Full UK driving license

Job description

Job responsibilities

Package Description:

At Avery Healthcare, everything we do starts with supporting the incredible people who care for our residents. We know how hard our teams work, and were here to champion you, celebrate you, and stand beside you every step of the way.

When you join us, youll make a meaningful difference in residents lives every single day. Your compassion, expertise, and dedication shape their experience and were committed to helping you grow in a nurturing, collaborative environment. With continuous learning opportunities and a culture built on respect, kindness, and shared purpose, youll feel valued from the moment you arrive.

Were now seeking an experienced and motivated Regional Support Manager to join our awardwinning team . If youre passionate about delivering exceptional care and ready to take the next step in your leadership journey, wed love to hear from you.

ABOUT THE ROLE

As a Regional Support Manager, youll play a key role in supporting the Regional Director to oversee a group of care homes, ensuring they achieve performance targets and operate with excellence.

Your responsibilities will include:

Providing focus and support in key homes to maintain compliance, uphold standards, and deliver outstanding service
Standing in for General Managers during periods of absence, ensuring continuity, stability, and strong leadership within the home
Identifying challenges and recommending effective solutions in partnership with the Regional Director
Interpreting quality and performance data and advising on actions to drive continuous improvement

ABOUT YOU

Youll embody our values caring, supportive, honest, respectful, and accountable in everything you do.

Our ideal candidate will:

Have proven experience in Care Home management roles
Ideally have a clinical background or strong clinical knowledge
Be experienced in supporting homes at a regional level
Demonstrate strong staff supervision and development skills
Hold NVQ Level 5 (or equivalent) in Care for Care Homes

ABOUT AVERY

Avery isnt just one of the UKs leading providers of luxury elderly care its a place where people genuinely love to work. We believe later life should be rich with purpose, joy, and connection, and were committed to creating meaningful experiences for both residents and team members.

With over 100 homes and a vision of creating meaningful lives together, were proud to foster an environment where colleagues feel empowered, supported, and inspired every day. Join us and discover why Avery is the preferred choice for residents, families, and professionals across the country.

ADDITIONAL INFORMATION

This role requires:

A DBS Disclosure check (funded by Avery Healthcare)
Proof of eligibility to work in the UK
Full UK driving license

Person Specification

Qualifications

Essential

Proven experience in Care Home management roles, clinical background or strong clinical knowledge, experience supporting homes at a regional level, strong staff supervision and development skills, NVQ Level 5 (or equivalent) in Care for Care Homes.

Person Specification

Qualifications

Essential

Proven experience in Care Home management roles, clinical background or strong clinical knowledge, experience supporting homes at a regional level, strong staff supervision and development skills, NVQ Level 5 (or equivalent) in Care for Care Homes.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Avery Healthcare Group Ltd.

Address

Avery Healthcare

Gloucestershire

GL1 2JG

United Kingdom

Employer's website

https://www.averyhealthcare.co.uk/ (Opens in a new tab)

Employer details

Employer name

Avery Healthcare Group Ltd.

Address

Avery Healthcare

Gloucestershire

GL1 2JG

United Kingdom

Employer's website

https://www.averyhealthcare.co.uk/ (Opens in a new tab)

Avery Healthcare Group Ltd.

Administrative Assistant

Avery Healthcare Group Ltd. View all jobs

North East England

Permanent

Admin and Clerical

GBP 0 - 12 per year

Posted 13 day(s) ago

Reference: 2367270

Job summary

At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way. When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care. Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as an Administrative Assistant at Avery Park Care Home in Kettering. If this sounds like the place for you, wed love to hear from you! ABOUT THE ROLE Your focus as an Administrative Assistant will be to support the General Manager and Administrator in administrative tasks to ensure the smooth and efficient management of the Home and meet Head Office deadlines on financial procedures and all informa

Main duties of the job

At Avery Healthcare, we support the people who care for our residents. Join us and make a positive impact every day in a caring environment where respect and compassion are valued. We seek a warm, enthusiastic Administrative Assistant for Avery Park Care Home in Kettering. Support the General Manager and Administrator in administrative tasks for efficient Home management and meet Head Office deadlines on financial procedures. Responsibilities include data submission for invoicing, management information collation for Central Support Office, purchase orders with suppliers, and managing resident financial arrangements. Must live our values of caring, supportive, honest, respectful, and accountable.

About us

Avery Healthcare is among the UKs largest providers of luxury elderly care homes. We believe later years should be enriching and strive to create meaningful experiences for residents and our team. Our vision, "creating meaningful lives together," motivates us to deliver exceptional care across our expansive network of over 100 homes. Avery is a supportive and inspiring environment where employees feel valued and empowered daily. As a team, we foster a culture that emphasizes enrichment, respect, and a commitment to both resident care and staff development, making us the preferred choice for many.

Details

Date posted

28 September 2026

Pay scheme

Other

Salary

£12.72 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

1555142747

Job locations

Avery Healthcare

Kettering

NN16 9JB

United Kingdom

Job description

Job responsibilities

Package Description:At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as an Administrative Assistant at Avery Park Care Home in Kettering. If this sounds like the place for you, wed love to hear from you!

ABOUT THE ROLE

Your focus as an Administrative Assistant will be to support the General Manager and Administrator in administrative tasks to ensure the smooth and efficient management of the Home and meet Head Office deadlines on financial procedures and all information returns.

Other responsibilities will include:

Being responsible for the submission of data to enable invoicing to be carried out by Group Support Centre.
Assisting in the preparation, collation, and dispatch of management information to Central Support Office as requested by the General Manager.
Placing purchase orders with approved suppliers, complying with procedures, to maintain appropriate stock levels and controls and ensure expenditure is contained within agreed budget limits.
Managing residents personal allowance where requested and assist individual residents with financial arrangements.

ABOUT YOU

To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do.

Our ideal candidate must have:

Two years clerical experience.
Ability to communicate effectively both verbally and in writing.
To be able to prioritise own workload.
Effective interpersonal skills and professional telephone manner.

ABOUT AVERY

At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.

Please note this role will require:

A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
Proof of eligibility to work in the UK.

This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

Job description Job responsibilities Package Description:At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as an Administrative Assistant at Avery Park Care Home in Kettering. If this sounds like the place for you, wed love to hear from you!ABOUT THE ROLEYour focus as an Administrative Assistant will be to support the General Manager and Administrator in administrative tasks to ensure the smooth and efficient management of the Home and meet Head Office deadlines on financial procedures and all information returns.Other responsibilities will include: Being responsible for the submission of data to enable invoicing to be carried out by Group Support Centre. Assisting in the preparation, collation, and dispatch of management information to Central Support Office as requested by the General Manager. Placing purchase orders with approved suppliers, complying with procedures, to maintain appropriate stock levels and controls and ensure expenditure is contained within agreed budget limits. Managing residents personal allowance where requested and assist individual residents with financial arrangements.ABOUT YOUTo be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do.Our ideal candidate must have: Two years clerical experience. Ability to communicate effectively both verbally and in writing. To be able to prioritise own workload. Effective interpersonal skills and professional telephone manner.ABOUT AVERYAt Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK.This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

Person Specification

Qualifications

Essential

Two years clerical experience. Ability to communicate effectively both verbally and in writing. To be able to prioritise own workload. Effective interpersonal skills and professional telephone manner.

Person Specification Qualifications Essential Two years clerical experience. Ability to communicate effectively both verbally and in writing. To be able to prioritise own workload. Effective interpersonal skills and professional telephone manner.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Avery Healthcare Group Ltd.

Address

Avery Healthcare

Kettering

NN16 9JB

United Kingdom

Employer's website

https://www.averyhealthcare.co.uk/ (Opens in a new tab)

Employer details

Employer name

Avery Healthcare Group Ltd.

Address

Avery Healthcare

Kettering

NN16 9JB

United Kingdom

Employer's website

https://www.averyhealthcare.co.uk/ (Opens in a new tab)