Job description

Job responsibilities

Rota Management and Coordination

• Lead in the management of the Severnside operational rota, including proactive planning (including for bank holidays) and responding to short notice absence/changes

• Manage the day-to-day upkeep of RotaMaster, ensuring accurate session data, shift information, and reporting.

• Support the timely and accurate recording of sessional cover, shift status, special rates, and sickness episodes.

• Take responsibility for short-notice cover arrangements, applying agreed escalation processes and communicating with relevant staff and managers.

• Allocate and process New Starter and CHOC forms in accordance with agreed timescales

• Build and maintain strong working relationships and great communication with the Service Delivery Team

• Build and maintain strong working relationships and great communication with the Clinical Admin Team

Team Leadership and Supervision

• Provide day-to-day coaching and support to Rota Administrators, ensuring they are trained, competent, and have clarity on their responsibilities.

• Deputise for the Rota Team Manager when required, including during periods of absence.

• Promote a collaborative and inclusive team culture, by developing a close working relationship with the rota team manager and offering guidance and supervision to the wider rota team to help maintain high standards of rota service delivery.

• Support the implementation and review of standard operating procedures and best practice within the team.

Stakeholder Engagement

• Act as a key contact for clinicians and non-clinical staff regarding rota-related queries and processes.

• Assist with onboarding communications to new clinicians and staff, ensuring a smooth transition into the rota system.

• Support effective working relationships with internal departments, including Service Leads, IT, and Clinical Governance, to enable accurate data capture and reporting.

System and Data Quality

• Maintain high standards of data accuracy within RotaMaster and other rota-related systems.

• Assist in regular data reviews and audits to ensure the quality and timeliness of information, including CHOC forms and Care Plan entries.

Other Duties

• Provide administrative support for clinical recruitment and rota-related engagement events.

• Oversee elements of the Registrar process, including system set-up and coordination with relevant departments.

• Monitor and maintain accurate records for clinical audit support and practice liaison calls.

• Participate in regular team meetings, 1:1s, and performance development reviews.

• Maintain up-to-date knowledge of BrisDoc policies and procedures, ensuring compliance in all duties.

• About You

  Essential Criteria

  • Experience working in a rota or workforce planning environment.

  • Strong organisational and administrative skills.

  • Ability to supervise and support staff effectively.

  • Confident communicator across a range of mediums (e.g. telephone, email, SMS).

  • Comfortable using rota management or scheduling software (e.g. RotaMaster).

  • High attention to detail and commitment to data quality.

  • Ability to work flexibly and respond to service needs at short notice.

  Desirable Criteria

  • Previous experience working in a healthcare or NHS environment.

  • Experience supporting recruitment or clinician onboarding.

  • Familiarity with Clinical Guardian, Adastra, or EMIS systems.

  Our Values

  BrisDoc is a proudly employee-owned Social Enterprise. We are committed to:

  • Our Patients Delivering compassionate, timely, and equitable care.

  • Our People Fostering a culture of support, development, and well-being.

  • Our Services Delivering high-quality, efficient, and sustainable healthcare.

  • Our Resources Using our tools and systems effectively.

  • Our Social Impact Promoting environmental responsibility and community inclusion.

  General Requirements

  • Ability to work additional hours to cover staff absence or service pressures.

  • Regular attendance at mandatory training sessions and staff development activities.

  • Adherence to BrisDoc's policies, procedures, and NHS code of conduct.

  Note: This job description is not exhaustive and may be reviewed periodically in line with service needs and organisational priorities.

Person Specification

About You

Essential

• Experience working in a rota or workforce planning environment
• Strong organisational and administrative skills.
• Ability to supervise and support staff effectively.
• Confident communicator across a range of mediums (e.g. telephone, email, SMS).
• Comfortable using rota management or scheduling software (e.g. RotaMaster).
• High attention to detail and commitment to data quality.
• Ability to work flexibly and respond to service needs at short notice.

Desirable

• Previous experience working in a healthcare or NHS environment.
• Experience supporting recruitment or clinician onboarding.
• Familiarity with Clinical Guardian, Adastra, or EMIS systems.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

BrisDoc Healthcare Services

Address

Unit 21 Osprey Court

BrisDoc, Unit 21, Osprey Court

Bristol

BS140BB

United Kingdom

Employer's website

https://brisdoc.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

To view the main responsibility, please see the attached the Job Description and Person Specification.

Person Specification

Education and Qualifications

Essential

• Podiatry Degree
• Registered with the HCPC
• Experience of working at a Band 6 level or above and evidence of working with a High-risk caseload, specifically diabetes in an acute setting.

Desirable

• oTraining in requesting and interpretation of investigations relevant to diabetic foot complications
• oIndependent Prescriber status

Knowledge and Skills

Essential

• In-depth knowledge in the management of the diabetic foot and general medical diabetes management.
• Previous Experience working in an acute site

Desirable

• oCar driver/ Access to the use of a vehicle

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

London North West University Healthcare NHS Trust

Address

Northwick Park Hospital, Central Middlesex Hospital, Ealing hospital

Watford Road

London

HA1 3JU

United Kingdom

Employer's website

https://www.lnwh.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Clinical Practice

• To adhere to the NMC Code of Professional Conduct and adhere to this at all times.
• To demonstrate clinical expertise in the care of any patients receiving treatment in the ward/ department
• To assess, plan, implement and evaluate the needs of patients on the Ward on an ongoing basis, co-ordinating the care given by all members of the clinical team.
• To accurately assimilate and interpret clinical information about the patients condition, promptly report changes and instigate remedial action as appropriate.
• To act as a resource person to others, providing accurate information, advice and support to the multidisciplinary team, patients and their relatives.
• To ensure that accurate records are maintained reflecting both changes in the patients condition and the treatment delivered.
• To ensure that patients and their relatives are updated regularly with accurate information, and ensure that this is presented in a way that they understand.
• To ensure that Clinical Guidelines are implemented and to be actively involved in auditing practice in conjunction with Line Manager and practice development staff.
• To ensure that practice is evidence based and with support assist in the development of policies and protocols within the clinical area.
• To uphold high standards of nursing care, according to existing policies and standards.
• To support the Ward Managers and Modern Matron in processes of continuous quality improvement, formally evaluating standards of care and assisting in the implementation of changes in the light of such findings.
• To contribute to the health education of patients and their families, ensuring that all patients receive appropriate advice and support to maintain a healthy lifestyle.
• To actively support the implementation of the Trust nursing strategy and uphold the ethos of the local philosophy.

Person Specification

Education and Qualifications

Essential

• 1st level Registered General Nurse/HCPC Registered
• Further professional studies relevant to the clinical area
• Mentorship programme or equivalent teaching qualification

Desirable

• Degree in Nursing or Equivalent

Knowledge and Experience

Essential

• Demonstrable clinical expertise, relevant to the area.
• Able to contribute to the development of students, nurses and oneself

Skills and Competencies

Essential

• Communication skills - able to relate and communicate with patients and staff at all levels and from different professions. Adapts communication style as necessary and is able to work with and through others.
• Team building and working skills - able to lead a team to achieve results

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

King's College Hospital NHS Foundation Trust

Address

Princess Royal University Hospital

Farnborough Common

Orpington

BR6 8ND

United Kingdom

Employer's website

https://www.kch.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

What You Will Do

Clinical Practice

• Independently assess, diagnose, and manage MSK presentations, including complex cases.
• Request investigations such as imaging and blood tests, and make appropriate referrals.
• Create tailored selfmanagement plans that support behavioural change and longterm recovery.
• Use your full scope of practice, including prescribing and injection therapy (where qualified).
• Record utilisation data daily and collect Patient Satisfaction Questionnaires (PSQs).

Collaboration & Development

• Work as part of a GPbased MDT and build strong, positive relationships with practice staff.
• Educate colleagues on MSK triage pathways and provide informal clinical guidance.
• Support clinical audits and contribute to service improvement initiatives.
• Help shape and refine local MSK care pathways.

Leadership & Learning

• Participate in supervision and peerreflection sessions.
• Continue progressing against the HEE Roadmap to Practice.
• Contribute to clinical governance and mentoring where appropriate.

What Were Looking For

Essential

• HCPC and CSP registered Physiotherapist.
• Minimum 5 years postgraduate clinical experience.
• Minimum 3 years MSK clinical experience.
• Understanding of the HEE Roadmap to Practice and the MSK Core Capabilities Framework.
• Active CPD portfolio aligned to the four pillars of advanced practice.

Desirable

• MSc Level 7 modules.
• Prior FCP or MSK triage experience (NHS or private sector).
• Experience working in GP practices.
• Experience using EMIS or SystmOne.
• Qualified in injection therapy and/or Independent Prescribing.

Key Skills

• Confident, friendly, and collaborative, with the ability to integrate smoothly into GP practice teams.
• Able to build strong working relationships with GPs, reception teams, nurses, and MDT colleagues.
• Excellent communication and clinical reasoning skills.
• Calm, resilient, and proactive in a fastpaced and evolving healthcare environment.
• Comfortable using digital tools and modern clinical systems.
• Committed to high standards of ethical, professional, and patientcentred care.

What We Offer

• 12.5+ days protected CPD time annually.
• Fully funded training in Injection Therapy and Independent Prescribing.
• 25 days annual leave + Bank Holidays (rising to 33 with service).
• Enhanced sick pay scheme.
• Corporate private healthcare cash plan via Medicash.
• Electric Vehicle Salary Sacrifice Scheme.
• Cycle2Work and TechScheme salary sacrifice options.
• Flexible workplace pension.
• Referafriend bonus scheme.
• A friendly, inclusive, and supportive team culture.

Equality, Diversity and Inclusion

Primary Care Physio welcomes applications from all backgrounds and is committed to fair and inclusive recruitment. We are happy to provide reasonable adjustments and support throughout the recruitment process. If you require assistance due to a disability or longterm health condition, please contact [email protected].

This supports:

• Equality Act 2010 (reasonable adjustments duty)
• NHS People Promise (Belonging, Compassionate and Inclusive)
• CQC WellLed domain (inclusive culture, fair treatment)

Person Specification

Qualifications

Essential

• - HCPC and CSP registered Physiotherapist
• - A degree in Physiotherapy

Desirable

• - Completion of some level 7 MSc learning (HEE Roadmap Stage 1 & 2)
• - Qualified independent prescriber
• - Qualified injection therapist

Experience

Essential

• - Minimum 5 years post-graduate clinical experience
• - Minimum 3 years MSK clinical experience
• - Understanding of the HEE Roadmap to Practice and the MSK Core Capabilities Framework
• - Active CPD portfolio aligned to the 4 pillars of advanced practice
• - Where possible, reasonable adjustments will be considered to enable applicants to meet the requirements of the role.

Desirable

• - Prior FCP or MSK triage experience (private or NHS)
• - Experience working in GP practices
• - Experience using EMIS or SystmOne

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Promni Health

Address

Charlton Medical Centre

Lion Street

Oakengates

TELFORD

Shropshire

TF2 6AQ

United Kingdom

Employer's website

https://www.promnihealth.co.uk (Opens in a new tab)

Job description

Job responsibilities

Prepare labels using the pharmacy computer system Wellsky and correctly assemble outpatient, private and oral chemotherapy prescriptions, ensuring each item is accurately dispensed and in the correct packaging, according to standard operating procedures (SOP).

Dispense and prepare TTO medicines to ensure patients are discharged safely and efficiently.

Stock management to include ordering, receiving and checking off stock. Loading the robot with stock and querying and working with procurement team to resolve stock queries and discrepancies.

Remove expired, unwanted and overstocked drugs and inform a senior member of staff.

Empty the returned patient/ or unwanted medication and sort drugs for destruction or recycling whilst following COSHH regulations and SOP.

Handing out medicines, over the counter sales of medicines and relevant stock procurement duties to maintain and improve retail sales.

Minimise waiting times whilst maintaining professional standards.

Strives to achieve and maintain best professional best practice and works towards achieving business KPI targets

Assures service quality and patient safety, by following SOPs and Health and Safety policy

Offers suggestions to improve the way we work utilising best practices.

Maintains excellent working relationships and good communications with patients and Trust employees. Contributes to the teamwork ethic so enabling the best possible service and care to patients.

Communications and Working Relationships:

Engender a customer first culture across the organisation ensuring high standards of professional customer service are delivered at all times within the pharmacy.

To respond to telephone and face-to-face queries of a routine pharmaceutical nature from patients or their representatives and to refer queries to the pharmacist when appropriate.

Receive prescription fees from outpatients (NHS and private), or complete exemption declaration forms and assist outpatients to determine their prescription charge exemption.

To respond to symptoms described by customers by following agreed protocols and using own knowledge and judgement.

To select and recommend suitable products and provide advice on their correct use.

Person Specification

Qualifications

Essential

• NVQ Level 2 in Pharmacy Services
• GCSE at Grade C or above in Maths and English
• UK Pharmacy dispensing accreditation

Experience

Essential

• Previous outpatient pharmacy experience

Desirable

• Previous hospital pharmacy experience

Skills

Desirable

• Healthcare assistant course - sales of over-the-counter medicines.
• Dispensing of hospital prescriptions.

Personal Qualities

Essential

• Able to work well in a team
• Able to work well under pressure
• Patient focused
• Confident and articulate
• Able to communicate well with other colleagues within hospital setting and patients
• Commitment to the long-term improvement of the pharmacy service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

SWFT Clinical Services Ltd

Address

Outpatient Pharmacy University Hospital Coventry and Warwickshire

Clifford Bridge Road

Coventry

CV2 2DX

United Kingdom

Employer's website

https://swftclinicalservices.co.uk/default.aspx (Opens in a new tab)

Job description

Job responsibilities

To be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include, but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, the processing of information and assisting patients as required.

To act as the central point of contact for patients, be responsible for the distribution of information, messages and enquiries for the clinical team, liaise with multi-disciplinary team members and external agencies such as secondary care and community service providers.

The following are the core responsibilities of the Receptionist. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:

a. Maintain and monitor the practice appointment system

b. Process personal, telephone and e-requests for appointments

c. Answer incoming phone calls, transferring calls or dealing with the callers request appropriately

d. Signpost patients to the correct service

e. Initiating contact with and responding to, requests from patients, team members and external agencies

f. Code data on the clinical IT system

g. Photocopy documentation as required

h. Data entry of new and temporary registrations and relevant patient information as required

i. Input data into patients healthcare records as necessary

j. Direct requests for information, i.e., SAR, insurance/solicitors letters and DVLA forms to the administrative team

k. Manage all queries as necessary in an efficient manner

l. Carry out system searches as requested

m. Maintain a clean, tidy, effective working area at all times

n. Monitor and maintain the reception area and notice boards

o. Support all clinical staff with general tasks as requested

Person Specification

Experience

Essential

• The following are the core responsibilities of the Receptionist. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels: a.Maintain and monitor the practice appointment system b.Process personal, telephone and e-requests for appointments c.Answer incoming phone calls, transferring calls or dealing with the callers request appropriately d.Signpost patients to the correct service e.Initiating contact with and responding to, requests from patients, team members and external agencies f.Code data on the clinical IT system g.Photocopy documentation as required h.Data entry of new and temporary registrations and relevant patient information as required i.Input data into patients healthcare records as necessary j.Direct requests for information, i.e., SAR, insurance/solicitors letters and DVLA forms to the administrative team k.Manage all queries as necessary in an efficient manner l.Carry out system searches as requested m.Maintain a clean, tidy, effective working area at all times n.Monitor and maintain the reception area and notice boards o.Support all clinical staff with general tasks as requested

Qualifications

Essential

• Person specification Receptionist Qualifications Educated to GCSE level or equivalent GCSE Mathematics and English (C or above) Experience of working with the general public Experience of administrative duties Experience of working in a healthcare setting Excellent communication skills (written and oral) Strong IT skills Clear, polite telephone manner Competent in the use of MS Office applications Clinical IT system user skills Effective time management (planning and organising) Ability to work as a team member and autonomously Good interpersonal skills Problem solving and analytical skills Ability to follow policy and procedure Personal qualities Polite and confident Flexible and cooperative Motivated Forward thinker High levels of integrity and loyalty Sensitive and empathetic in distressing situations Ability to work under pressure Flexibility to work outside of core office hours Disclosure Barring Service (DBS) check

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Keats Group Practice

Address

1b Downshire Hill

Hampstead

London

NW3 1NR

United Kingdom

Employer's website

https://www.keatsgrouppractice.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

1. Be professionally accountable for all aspects of own work, including caseload management and direct clinical care. To work within the Royal College of Speech and Language Therapists (RCSLT) and Health and Care Professionals Councils (HCPC) standards.

2. Obtain and record informed consent from clients at each contact in accordance with Trust policy.

3. Carry out comprehensive specialist Speech and language therapy assessments for clients with complex learning and physical health needs. Interpret clinical information and data related to clinical parameters along with non-clinical information and use clinical reasoning skills to accurately diagnose and develop specific treatment plans.

4. Provide specialist advice to other professionals or single assessments to meet clients holistic care needs across various pathways e.g. dysphagia, communication, positive behaviour support, memory service.

5. Formulate and deliver individual treatment plans based on specialist knowledge, evidence-based practise, national and local guidelines using profession-specific clinical skills and techniques. (E.g. 1:1 interventions, carer education, patient education).

6. Maintain and share up-to-date knowledge of Speech and language therapy assessment and intervention evidence-base developments for this client group.

7. Maintain and share up to date knowledge of instrumental assessment available and to be able to signpost to services who assess and provide this and/or assist in accessing and delivery of these services supporting individuals with learning disability.

8. Contribute to the multi-disciplinary clinical referrals, assessment and discharge planning process and onward referral as required.

9. Prioritise urgent or unexpected or planned referrals, adjusting caseloads and allocations to meet revised needs.

10. Undertake other duties when requested by professional or operational managers.

11. Maintain a professional portfolio to demonstrate competency to practice and which meets the requirements of professional registration.

12. Demonstrate the ability to facilitate team working across organisational boundaries and with healthcare professionals outside of the Trust.

Person Specification

Qualifications & Training

Essential

• Degree in Speech and language therapy
• Unrestricted registration with Health and Care Professions Council (HCPC)
• Extensive post registration experience

Experience

Desirable

• Clinical and professional leadership experience

Skills, Knowledge & Abilities

Essential

• Leading and supporting staff
• Evidence of CPD

Other

Essential

• Able to travel to meet the needs of the role Trust-wide
• Willing to undertake Disclosure and Barring Service (DBS) check at Enhanced level

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Midlands Partnership NHS Foundation Trust

Address

The Redwoods Centre

Somerby Dr, Bicton Heath

Shrewsbury

SY3 8DS

United Kingdom

Employer's website

https://www.mpft.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

To engage in and support the development of policies, procedures and working practices within the team. Ensure implementation, monitoring, evaluation and compliance with all policies and procedures in area of responsibility.

Work collaboratively with the Service Manager, and team clinical leads in the planning and delivery of the service.

To ensure that all Trust policies and guidelines are adhered to and provide guidance to clinical staff regarding implementation.

To support the local implementation/development of National strategies and to initiate change and practice development.

Maintains the achievement of Key Performance Indicators and Essential Standards Authorised signatory for budgets associated with the delivery of all aspects of clinical care.

Day to day line management responsibility for staff working within the service including management of sickness, performance, recruitment and appraisals.

Person Specification

Qualifications and Training

Essential

• Educated to degree or equivalent demonstrable knowledge and experience
• Post graduate qualification or evidence of formal courses and training at post graduate level 2
• Leadership or management training or qualification (or demonstrable experience)

Desirable

• Experience and/or evidence of formal courses and training at post graduate diploma level 2
• Relevant professional qualification (for example Occupational Therapy, Speech and Language Therapy, Nursing, Psychology, Social Work) or equivalent

Experience

Essential

• Evidence of substantial experience of working within services for children and young people with LD, Mental Health and Autism and their families
• Experience of effectively initiating, developing, implementing and evaluating operational processes
• Experience in the direct line management of health or social care staff
• Evidence of improving service delivery in line with evidence-based practice
• Demonstrable experience of effective multi-disciplinary team working
• Demonstrate experience in performance management, supervision of others and conducting Appraisals

Desirable

• Experience of inputting into Health Roster system (or equivalent electronic system to input staff absence, sickness
• Experience of managing multi-disciplinary teams.

Skills, knowledge and abilities

Essential

• Knowledge and experience of audit processes.
• Commitment to continuous training and professional development.
• Risk assessment / risk management knowledge and skills
• Management and supervision skills
• Resource management skills
• Ability to use and interrogate Trust information systems
• Highly developed communication and inter personal skills and the ability to demonstrate diplomacy, tact and negotiation skills
• Ability to lead effective and sustainable change

Desirable

• Project management skills.

Personal Attributes

Essential

• Acts as a role model in the delivery of high quality, effective patient care.
• Able to cope under pressure and provide reassurance and direction to other staff members.
• Be a reflective practitioner and develop own competence and support others to do so.
• Commitment to the Trust Values and Behaviours.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Midlands Partnership NHS Foundation Trust

Address

Anglesey House

Wheelhouse Road

Rugeley

WS15 1UL

United Kingdom

Employer's website

https://www.mpft.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person Specification

Qualifications and Knowledge

Essential

• Level 2 in care OR the ability to undertake a period of Induction and on the job training to include theoretical knowledge of care and a range of work-related procedures, for example completion of a competency-based workbook equivalent to Level 2 vocational qualification;
• The ability to understand and comply with mandatory induction standards and Code of Conduct for Health Care Support Workers in Wales

Desirable

• Level 2 vocational qualification in a relevant health care related subject

Experience

Essential

• Experience of working as part of a team

Desirable

• Previous experience working with people in a caring capacity

Skills and Attributes

Essential

• Good communication skills - verbal and written, with the ability to convey information clearly and sensitively.

Desirable

• Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Ysbyty Gwynedd

Bangor

LL57 2PW

United Kingdom

Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Job description

Job responsibilities

Full duties can be found within the Job Description

Provide comprehensive administrative support to clinical teams

Act as a key point of contact for children, young people, families, carers and professionals, responding to enquiries professionally and escalating issues where appropriate.

Manage telephone calls, emails and enquiries professionally and courteously.

Process referrals and support waiting list management.

Book, rearrange and cancel patient appointments using clinical record systems (i.e. Rio).

Maintain accurate patient records on electronic patient record systems in line with MPFT policies and procedures.

Support Team Leader to produce reports, statistics and documentation to support service performance and quality standards.

Person Specification

Qualifications

Essential

• GCSE Grade C or equivalent
• Work/Text Processing Level III or equivalent
• ECDL/CLAIT IT qualification or equivalent

Desirable

• NVQ Level III Business Administration
• Audio typing experience

Knowledge and personal attributes

Essential

• Ability to prioritise workload in order to meet deadline
• Demonstrate and understand effective team player
• Confidentiality
• High level communication written and verbal
• organisational skills and initiative
• Use of microsoft office eg word and excel
• training/advice re IT packages
• standard keyboard skills
• Flexible/adapatable

Experience

Essential

• Previous administration support role including dealing with telephone enq timely
• experience of dealing sensitive/distressing issues
• Data input experience

Desirable

• Experience using Rio

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Midlands Partnership NHS Foundation Trust

Address

Sir Robert Peel Hospital

Tamworth

B78 3NG

United Kingdom

Employer's website

https://www.mpft.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Prepare labels using the pharmacy computer system Wellsky and correctly assemble outpatient, private and oral chemotherapy prescriptions, ensuring each item is accurately dispensed and in the correct packaging, according to standard operating procedures (SOP).

Dispense and prepare TTO medicines to ensure patients are discharged safely and efficiently.

Stock management to include ordering, receiving and checking off stock. Loading the robot with stock and querying and working with procurement team to resolve stock queries and discrepancies.

Remove expired, unwanted and overstocked drugs and inform a senior member of staff.

Empty the returned patient/ or unwanted medication and sort drugs for destruction or recycling whilst following COSHH regulations and SOP.

Handing out medicines, over the counter sales of medicines and relevant stock procurement duties to maintain and improve retail sales.

Minimise waiting times whilst maintaining professional standards.

Strives to achieve and maintain best professional best practice and works towards achieving business KPI targets

Assures service quality and patient safety, by following SOPs and Health and Safety policy

Offers suggestions to improve the way we work utilising best practices.

Maintains excellent working relationships and good communications with patients and Trust employees. Contributes to the teamwork ethic so enabling the best possible service and care to patients.

Communications and Working Relationships:

Engender a customer first culture across the organisation ensuring high standards of professional customer service are delivered at all times within the pharmacy.

To respond to telephone and face-to-face queries of a routine pharmaceutical nature from patients or their representatives and to refer queries to the pharmacist when appropriate.

Receive prescription fees from outpatients (NHS and private), or complete exemption declaration forms and assist outpatients to determine their prescription charge exemption.

To respond to symptoms described by customers by following agreed protocols and using own knowledge and judgement.

To select and recommend suitable products and provide advice on their correct use.

Person Specification

Qualifications

Essential

• NVQ Level 2 in Pharmacy Services
• GCSE at Grade C or above in Maths and English
• UK Pharmacy dispensing accreditation

Experience

Essential

• Previous outpatient pharmacy experience

Desirable

• Previous hospital pharmacy experience

Skills

Desirable

• Healthcare assistant course - sales of over-the-counter medicines.
• Dispensing of hospital prescriptions.

Other

Essential

• Able to work well in a team
• Able to work well under pressure
• Patient focused
• Confident and articulate
• Able to communicate well with other colleagues within hospital setting and patients
• Commitment to the long-term improvement of the pharmacy service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

SWFT Clinical Services Ltd

Address

Outpatient Pharmacy Warwick Hospital

Lakin Road

Warwick

CV34 5BW

United Kingdom

Employer's website

https://swftclinicalservices.co.uk/default.aspx (Opens in a new tab)

Job description

Job responsibilities

Covering reception desk greeting patients and visitors with a professional and friendly manner.

Manage the booking system efficiently, signposting patients to the relevant services.

Answering incoming calls, respond to queries and manage email correspondence promptly.

Assist clinicians as needed, including handling paperwork, stocking consultation rooms and daily end of day duties to ensure the rooms are meeting infection control standards.

Manage office supplies, handling incoming/outgoing post and perform general administrative duties.

Maintain accurate patient records and ensure confidentiality.

As Reception Supervisor, you will provide leadership and day-to-day support to the reception team. You will:

• Assist in the recruitment, induction, training, and development of reception staff.
• Maintain and update reception handbooks and "how to" guides.
• Lead by example, modelling professional behaviour and a patient-first approach.
• Monitor mandatory training compliance and support ongoing staff development..
• Create and manage weekly reception rotas, approve annual leave, and arrange cover where required.
• Manage day-to-day team issues and resolve conflicts, escalating to management where necessary.
• Deal with more complex patient enquiries, including informal complaints, before escalation.
• Continually assess and evaluate reception systems, recommending improvements to the Practice Manager.

Person Specification

Qualifications

Essential

• Minimum GCSE English and Maths Grade C/4 (or equivalent).
• Experience using EMIS

Desirable

• Additional training or certification in medical office administration or healthcare administration

Experience

Desirable

• Previous experience in a medical receptionist role or similar administrative position (preferred).
• Excellent interpersonal and communication skills, with the ability to interact professionally with patients, staff, and visitors.
• Proficiency in using computer software for appointment scheduling, electronic medical records, and general office tasks.
• Strong organisational skills and attention to detail, with the ability to multitask and prioritise tasks in a fast-paced environment.
• Knowledge of medical terminology, billing procedures, and privacy regulations.
• Compassionate and empathetic attitude towards patients, with a commitment to providing outstanding customer service.
• Knowledge of patient confidentiality, the Data Protection Act 2018, and GDPR.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Park Lane Practice

Address

1-6 City Green

Sunderland

Tyne & Wear

SR2 7BA

United Kingdom

Employer's website

https://parklanepracticesunderland.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For further information regarding the detailed job description and main responsibilities, please refer to the attached job description and person specification documents.

Person Specification

Qualifications

Essential

• Level Four Diploma in specialized play for sick children and Young peoplee/EDEXCEL Cert in hospital play specialism/HPSC/HPSEB Or Foundation degree in health care play specialism.
• GCSE or equivalent in Maths and English.

Experience

Essential

• Experience supporting children, in stressful situations in any setting.
• Experience working in Play Worker/Specialist role.

Desirable

• Has previous experience as a play specialist in Hospital/Hospice setting.
• Familiar with EPIC system.

Skills

Essential

• Good communication with children/families
• Empathetic to the effects of hospitalisation on the family unit.
• Full understanding of therapeutic play with the ability to use play specialist techniques to enhance the care of children.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Frimley Park Hospital

Portsmouth Road

Frimley

GU17 7UJ

United Kingdom

Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Supports health promotion and prevention activities across the PCN, including smoking cessation, weight management, and lifestyle interventions
• Plays a key role in vaccination and immunisation programmes within the PCN
• Works within a Multi-Disciplinary Team to support patients with long-term conditions and health inequalities
• Provides clinical support to registered nurses and other healthcare professionals within the PCN
• Delivers basic clinical care interventions under supervision, supporting continuity of care and patient safety initiatives
• Taking and recording blood pressure, height & weight
• Performing ECGs
• Performing phlebotomy in accordance with local and national guidelines
• Correctly labelling, handling, storing and transporting blood samples in line with pathology requirements
• Assisting with chronic disease monitoring (e.g., diabetes, hypertension, asthma, COPD)
• Conducting NHS health checks and cardiovascular risk assessments
• Assisting GPs and nurses with minor procedures
• Updating patient records and ensuring accurate documentation using clinical systems (e.g., EMIS / SystmOne)
• Maintaining infection prevention and control standards at all times

UK Phlebotomy Skills & Qualifications:

• Competent in phlebotomy for adults
• Knowledge of correct order of draw, appropriate sample bottles, and pathology test requirements
• Understanding of specimen labelling, cold chain requirements, and safe transportation procedures
• Awareness of potential complications (e.g., fainting, haematoma, failed venepuncture) and appropriate escalation procedures
• Knowledge of infection prevention and control, including hand hygiene and use of PPE
• Understanding of health and safety legislation including sharps management and needle-stick injury procedures
• Ability to recognise and escalate abnormal results or clinical concerns appropriately
• Completion of an accredited UK Phlebotomy Training Course or equivalent competency-based training
• Evidence of supervised practice and signed-off competency in venepuncture
• Up-to-date Basic Life Support (BLS) and anaphylaxis training

Personal / Professional Development:

• Post holder must hold a Care Certificate or work towards one
• Evidence of ongoing CPD relevant to clinical practice and phlebotomy
• Participation in an annual individual performance review, including maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others undertaking similar work
• Inform the Lead GP or line manager of any concerns regarding role and professional development needs
• Be aware of own professional boundaries and what to do when these are reached

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

• Alert other team members to issues of quality and risk
• Work to practice protocols, national guidelines, and CQC standards
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to team effectiveness by reflecting on activities and suggesting improvements
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources

Contribution to the Implementation of Services:

The post-holder will:

• Apply Practice policies, standards and guidance
• Discuss with other team members how policies, standards and guidelines affect own work
• Participate in clinical audit where appropriate
• Support service development initiatives within the PCN

Person Specification

Qualifications

Essential

• Right to Work in the UK
• GCSE Grade A to C in English and Maths
• Has or willing to work towards a care certificate or equivalent qualification

Experience

Essential

• Experience of coordinating tasks and liaising with multiple healthcare professionals both internal and external to the organisation.
• Experience of using technology and digital tools

Desirable

• Primary Care experience as a Healthcare Assistant, Practice Administrator, or other.
• Experience of working with healthcare professionals and or previous experience in the NHS or social care or relevant field.
• Experience of using clinical systems such as EMIS.

Other

Essential

• Self Motivation
• Adaptable
• Immunisation Status HEP B / MMR
• Full Driving Licence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Confederation, Hillingdon CIC

Address

Pembroke Centre

90 Pembroke Road

Ruislip Manor

HA4 8NX

United Kingdom

Employer's website

https://www.theconfederationhillingdon.org.uk (Opens in a new tab)

Job description

Job responsibilities

Clinical responsibilities:

In accordance with the practice timetable, as agreed, the post-holder will make him/her-self available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion

Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation

Assessing the health care needs of patients with undifferentiated and undiagnosed problems

Screening patients for disease risk factors and early signs of illness

In consultation with patients and in line with current practice disease management protocols, developing care plans for health

Providing counselling and health education

Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate

Recording clear and contemporaneous consultation notes to agreed standards

Collecting data for audit purposes

Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)

Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate

In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Other responsibilities within the organisation:

• Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety
• A commitment to life-long learning and audit to ensure evidence-based best practice
• Contributing to evaluation/audit and clinical standard setting within the organisation
• Attending training and events organised by the practice or other agencies, where appropriate.

Person Specification

Qualifications

Essential

• MRCGP
• Full GMC registration
• National Performers List registration

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

SSP Health

Address

Ashton Medical Centre

120 Wigan Road

Ashton in Makerfield

Wigan

WN4 9SU

United Kingdom

Employer's website

https://www.ssphealth.com/ (Opens in a new tab)

Job description

Job responsibilities

For further information with regard to this vacancy please see the attached Job Description and Person Specification.

Person Specification

Knowledge and Skills

Essential

• Knowledge of administrative systems and processes.
• Understanding of confidentiality.
• Able to work on own initiative and unsupervised, within defined policies and procedures.
• Good customer service skills.
• Good written and verbal communication skills.
• Able to use tact and persuasion to support problem solving.
• Intermediate knowledge of IT systems and software such as Microsoft Office.
• Able to maintain concentration on tasks through interruptions.
• Fosters good working relationships and values difference.
• Able to work well as part of a team.

Desirable

• Awareness of health services provision.
• Able to explain processes and procedures to those unfamiliar with them.

Qualifications

Essential

• NVQ level 3 in Business Administration or equivalent experience.

Experience

Essential

• Experience of working in an office or team environment.

Desirable

• Experience of working in healthcare or public sector environment.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

NHS South Yorkshire Integrated Care Board

Address

Eyre Street

Sheffield City Centre

Sheffield

South Yorkshire

S1 3FG

United Kingdom

Employer's website

https://southyorkshire.icb.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Person Specification

Experience

Essential

• Experience working as an Advanced Clinical Practitioner (ACP) or Advanced Nurse Practitioner (ANP) within Primary Care, Urgent Care or Emergency Care
• Experience of autonomous clinical assessment and decision making.
• Experience managing acute and minor illness presentations.
• Experience managing patients with long-term conditions.
• Experience of multidisciplinary team working.

Desirable

• Previous experience in General Practice.
• Experience using EMIS Web.
• Experience undertaking care home rounds.
• Experience of telephone and online triage.

Qualifications

Essential

• Current professional registration with the NMC, HCPC or other relevant professional body.
• Holds the recognised qualifications and credentials required to meet the NHS England Advanced Practice framework and be eligible for an Advanced Practice Digital Badge (where applicable to the role).
• Master's level qualification in Advanced Clinical Practice (or equivalent)
• Independent Prescribing qualification.
• Evidence of continuing professional development

Desirable

• Master's degree in Advanced Clinical Practice.
• Teaching, mentorship or assessor qualification.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Horsefair Practice Group

Address

Lovett Court

Rugeley

Staffordshire

WS15 2FH

United Kingdom

Employer's website

http://www.horsefairpractice.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Main Duties and responsibilities

The list of duties below is not exhaustive and may be subject to change as deemed necessary

• Meeting, greeting and directing visitors
• Greeting patients
• Booking, changing and cancelling appointments
• Receiving and making calls to patients, pharmacies, other healthcare professionals and outside agencies
• Dealing with queries from patients, pharmacies, other healthcare professionals and outside agencies
• Processing prescription requests
• Liaising with the in-house pharmacy team and external pharmacies
• Scanning incoming documents and forwarding to the most appropriate person or team
• Readcoding and summarising patient records
• Filing and retrieving paper records
• Sending and receiving faxes and emails. Log and process as required
• Chaperoning
• Copying of patient records for solicitors requests
• Franking and sending post
• Opening incoming post
• Receiving and processing samples from patients
• Contacting patients to arrange follow ups from incoming letters or test results, as required
• Typing and sending referrals
• Dealing with all patient referral related queries
• Perform any other tasks as requested by Partners and Management team, as requested
• Clinical Correspondence

Confidentiality

In the performance of their duties administrative staff may have access to sensitive and confidential information relating to patients and carers, other practice staff and healthcare workers or the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Equality and diversity

Respecting the privacy, dignity, needs, feelings and beliefs of patients, carers and colleagues and acting in a manner which is non-judgemental and welcoming to and of the individual.

Communication

Communicate effectively with other team members, patients and carers and outside agencies to enhance the teams performance and meet patients needs.

Personal/Professional Development

Participation in all mandatory training sessions and attending any training programme implemented by the practice and taking responsibility for own development and learning.

Health and Safety

To assist in promoting and maintaining own and others health, safety and security as defined in the practice Health and Safety Policy, identifying risks and undertaking duties in a way that manages risks.

Hours of work - 37 hours per week***Part-time or Job share will be considered***

Hours Negotiable - to be agreed

Rate of pay - £12.90 per hour

Person Specification

Qualifications

Essential

• GP experience.
• IT skills.
• Communication skills.

Desirable

• Knowledge of clinical systems - EMIS, Docman, AccuRx.
• Customer service experience.

Experience

Essential

• GP experience

Desirable

• Customer service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sides Medical Centre

Address

Moorside Road

Swinton

Manchester

M27 0EW

United Kingdom

Employer's website

https://www.sidesmedicalcentre.co.uk/home/ (Opens in a new tab)

Job description

Job responsibilities

You will undertake comprehensive assessments, develop individualised therapy programmes and provide practical recommendations that support children to participate more fully in everyday activities.

Person Specification

Qualifications

Essential

• A recognised qualification in Occupational Therapy
• HCPC registration
• Ideally 35 years' post-qualification experience within paediatric occupational therapy
• Experience working with children and young people across home, school and community settings
• Experience supporting children with Special Educational Needs and Disabilities (SEND)
• Excellent assessment, clinical reasoning and report writing skills
• Strong communication skills and the ability to build positive relationships
• The ability to work independently whilst contributing effectively within a multidisciplinary team

Desirable

• We would particularly welcome applications from Occupational Therapists with experience supporting children with one or more of the following:
• Sensory Processing Differences (functional assessment of sensory needs)
• Neurodevelopmental conditions
• Developmental Coordination Disorder (DCD), delayed motor skills and difficulties with gross and fine motor development
• Global Developmental Delay and learning difficulties
• Developmental Language Disorder (DLD), language disorders and social communication difficulties
• Special Educational Needs and Disabilities (SEND)
• Emotional wellbeing needs, including anxiety and depression
• Hypermobility, muscle weakness and other musculoskeletal conditions affecting movement and function.
• Neurological and physical disabilities, including Cerebral Palsy, Epilepsy and Scoliosis
• Visual and hearing impairments, adapting interventions to meet individual needs
• Feeding, eating and drinking difficulties/dysphagia

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Kirsop-Taylor Healthcare Ltd

Address

KT Healthcare

Barnet

Barnet

Barnet

Greater London

EN5 1AA

United Kingdom

Employer's website

https://kirsoptaylorhealthcare.com/ (Opens in a new tab)

Job description

Job responsibilities

JOB TITLE: GENERAL PRACTITIONER

REPORTS TO: THE PARTNERS (Clinically)

THE PRACTICE MANAGER (Administratively)

HOURS: Refer to Contract and Job Plan

Job summary:

The post-holder will manage a caseload and facilitate a wide range of health needs in a primary care setting, ensuring the highest standards of care for all patients.

Clinical responsibilities:

• In accordance with the practice schedule, the post-holder will make themselves available to undertake a variety of duties, including consultations, telephone, Face to Face, Video and E Consultations; along with visiting patients at home, checking and signing repeat prescriptions and dealing with enquiries, results and correspondence in a timely manner.
• Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
• Assessing the health care needs of patients with undifferentiated and undiagnosed problems
• Screening patients for disease risk factors and early signs of illness
• Developing care plans for health in consultation with patients and in line with current practice disease management protocols
• Providing counselling and health education
• Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
• Recording clear and contemporaneous consultation notes to agreed standards
• Collecting data for audit purposes
• Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
• Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate
• In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care

Other responsibilities within the organisation:

• Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety
• A commitment to life-long learning and audit to ensure evidence-based best practice
• Contributing to evaluation/audit and clinical standard setting within the organisation
• Contributing to the development of computer-based patient records
• Contributing to the summarising of patient records and read-coding patient data
• Attending training and events organised by the practice or other agencies, where appropriate.
• Display commitment to all aspects of Safeguarding for Adults & Children.
• Participate in audit where appropriate.

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & safety:

The post-holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):

• Using security systems within the workplace according to practice guidelines
• Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
• Providing advice on the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
• Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients.
• Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances)
• Hand hygiene standards for self and others
• Managing directly all incidents of accidental exposure
• Management and advice relating to infection control and clinically based patient care protocols, and implementation of those protocols across the practice
• Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses/training needs are identified, escalating issues as appropriate to the responsible person
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
• Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
• Monitoring practice facilities and equipment in relation to infection control, ensuring that proper use is made of hand-cleansing facilities, wipes etc., and that these are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate to the responsible manager
• Safe management of sharps use, storage, disposal and reporting.
• Maintenance of own clean working environment
• Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
• Actively identifying, reporting, and correcting health and safety hazards and infection hazards immediately when recognised
• Keeping own work areas and general/patient areas generally clean, sterile, identifying issues and hazards/risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers
• Undertaking periodic infection control training (minimum mandatory training annually)
• Correct waste and instrument management, including handling, segregation, and container use
• Maintenance of sterile environments

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings, priorities and rights.

Personal/professional development:

In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for PREP are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
• Maintaining Validation

Quality:

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources.
• Report on identified errors or near misses considered a significant event for learning.

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognise peoples needs for alternative methods of communication and respond accordingly.

Person Specification

Qualifications

Essential

• 1.Fully certificated qualified GP
• 2.On current Performers List (Primary Medical Services Performer List Regulations 2013)
• 3.Full & clear DBS Disclosure
• 4.Up to date BLS/CPR
• 5.Up to date Safeguarding

Desirable

• 1.Higher Post Graduate membership
• 2.Specialist trained interest

Experience

Essential

• 1. Previous working in General Practice
• 2. Evidence of continuing professional development

Desirable

• 1. Evidence of continuing professional development over and above appraisal requirements
• 2. Evidence of Teaching and / or Training
• 3. Multi Discipline Teamwork

Personal Qualities

Essential

• 1.Acceptable to business change
• 2.Evidence of being a Team Player
• 3.Demonstrate flexibility in working
• 4.Time Management evidence
• 5.Demonstrate self-motivation

Desirable

• 1.Demonstrate problem solving strengths
• 2.An appreciation of the importance of a healthy work / life balance

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

York Street Medical Practice

Address

146-148 York Street

Cambridge

CB1 2PY

United Kingdom

Employer's website

https://www.yorkstreetmedicalpractice.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.

We reserve the right to close the advert early in the event of high levels of interest. Therefore, early applications are encouraged.

We welcome applications from candidates who require Skilled Worker Visa sponsorship to work in the UK, and these will be considered alongside all other applications in line with our commitment to equality and inclusion.

Applicants can determine their potential eligibility for a Certificate of Sponsorship by reviewing the Skilled Worker Visa criteria set out by UKVI on the gov.uk website.

Person Specification

Application Completion

Essential

• ALL sections of application form FULLY completed

Education/ Qualifications

Essential

• BSc in Healthcare Science or Clinical Physiology
• Has or is working towards BHRS /IBHRE accreditation

Knowledge, Training & Experience

Essential

• Assists with monitoring, recording and analysis of many complex waveforms during Electro Physiology Studies and Radio Frequency Ablation
• Theoretical and practical training to Cardiac Clinical Physiology degree level or equivalent with appropriate work experience.
• Training and experience to a level approved by the RCCP for State Registration of Cardiac Physiologists.
• Theoretical and practical knowledge of specialist procedures gained from recognized courses and appropriate clinical experience of specialist cardiac testing.
• Holds a current ILS certificate and is able to defibrillate and resuscitate patients without supervision.

Desirable

• Previous experience as a Cardiac Physiologist

Communication and Interpersonal Skills

Essential

• Receives and communicates complex and sensitive information during cardiac procedures/clinics and responds appropriately.
• Has highly developed communication skills, explaining test procedures in detail to patients and relatives.
• Communicates complex and sensitive information to patients, particularly in pacemaker/ICD clinics where tact, reassurance and empathy are necessary.

Special Attributes and other

Essential

• Shows motivation in developing new skills
• High level of interpersonal skills
• Demonstrate empathy and diplomacy
• Flexible and reliable

Other Requirements

Essential

• Good timekeeper
• Ability to work flexibly as required to meet the demands of the service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hull University Teaching Hospitals NHS Trust

Address

CHH

Castle Road Cottingham HU16 5JQ

Hull

HU16 5JQ

United Kingdom

Employer's website

https://www.hey.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Founded in 1879 we are one of the oldest GP surgeries in the UK. We pride ourselves on traditional values of family practice with all of the facilities of modern healthcare such a Skype / Facetime and electronic remote prescribing. We continue to work from the adjacent house to where we were founded.

If you are driven, have personality and enthusiasm and are looking for an opportunity with excellent career prospects within a GP surgery, then we would love to hear from you.

As a Telephonist you will be responsible for answering the telephone, accurately taking and relaying messages efficiently and ensuring the smooth transition of calls are met and patient needs are taken care of. You will be the first point of contact

Alongside primarily answering calls you will aid in helping the Receptionists tackle administrative task such as contacting patients to book in appointments and relay messages to Patients from the GP

Telephonist - Skills & Experience

- Must possess an excellent telephone voice

- Have an outgoing personality and enjoy customer contact

- Confident and polite telephone manner with an excellent command of the English language.

- Ability to deliver excellent patient service

- Good interpersonal skills to be able to deal with patients at all levels

- Ability to work in a team environment

Person Specification

Qualifications

Essential

• GCSE Grade A to C in English and Maths

Experience

Desirable

• - Experience of working in primary care - Experience of working in a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gray's Inn Medical Practice

Address

Grays Inn Medical Practice

77 Gray's Inn Road

London

WC1X 8TS

United Kingdom

Employer's website

http://graysinnmedical.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Description for Facilities Operative (Domestic Services)

Please refer to the attached Job Description and Person Specification for full details of the role and responsibilities.

Supporting Documents

Please refer to the values-based recruitment guidance and associated documentation.

Person Specification

Values

Essential

• Please describe in around 100 words: What Equality & Diversity means to you and why they are important.
• Please describe in around 100 words: What motivates you to do a good job?

Knowledge and Awareness

Essential

• Knowledge of Health and Safety
• Understanding of the need for confidentiality

Desirable

• Knowledge of Hospital environment
• General portering knowledge
• Knowledge of NHS procedures

Experience

Essential

• Experience of dealing with the public

Desirable

• Experience of security procedures
• Shift work experience
• Previous linen room experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Barnsley Facilities Services

Address

Gawber Road

Barnsley

South Yorkshire

S75 2EP

United Kingdom

Employer's website

https://www.barnsleyhospital.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical Duties

• Conduct face-to-face, telephone, and online consultations.
• Assess, diagnose, and manage acute and chronic medical conditions.
• Provide appropriate health promotion and preventative care advice.
• Prescribe medications in accordance with best practice and current clinical guidelines.
• Review and manage pathology results, correspondence, and clinical reports.
• Make referrals to secondary care and community services as appropriate.
• Undertake home visits when clinically required.
• Maintain accurate and contemporaneous clinical records using SystmOne.
• Safeguard vulnerable children and adults in line with local and national policies.

• Work collaboratively with Partners, nursing staff, pharmacists, care coordinators, social prescribers, mental health practitioners, and other members of the wider healthcare team.
• Participate in multidisciplinary meetings where appropriate.
• Support continuity of care and care planning for patients with long-term conditions and complex needs.

• Contribute to quality improvement initiatives and clinical audits.
• Participate in practice meetings and educational events.
• Support the achievement of QOF, Enhanced Services, and PCN objectives.
• Maintain professional development, appraisal, and revalidation requirements.
• Actively participate in significant event reviews and clinical governance activities.

• Process clinical correspondence and workflow tasks in a timely manner.
• Complete reports and medical records reviews as required.
• Ensure coding and documentation meet practice and contractual standards.

Person Specification

Qualifications

Essential

• Fully qualified General Practitioner.
• GMC registration with a licence to practise.
• Inclusion on the NHS England Medical Performers List.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Needham Market Country Practice

Address

Barking Road

Needham Market

Ipswich

IP6 8EZ

United Kingdom

Employer's website

https://www.needhamsurgery.co.uk (Opens in a new tab)

Job description

Job responsibilities

Manage a busy reception, handling patient face to face queries and dealing with incoming phone calls.

To use the e-Referral system for referrals to hospitals and other care providers.

To scan and file all correspondence into patients medical records using the docman system.

To triage all clinical correspondence and workflow necessary documents to clinicians.

Code all relevant clinical information into patients medical records.

To make, cancel and amend appointments.

To establish an effective recall system for patients to include QOF recalls, childhood immunisations, smears and flu vaccinations.

To process all insurance and solicitor reports in a timely manner.

To process copies of medical requests for patients and insurance companies in a timely manner.

To complete all tasks in workflow manager to include deductions, GP2GP etc.

To efficiently deal with tasks from GPs, nurses and other staff.

Work safely at all times in accordance with Legislative requirements and Practice Policy and Procedures.

To promote the ethos and vision of Hope Citadel Healthcare within the practice include staff, visitors and patients; through the provision of quality whole person healthcare.

To attend and participate in any meetings required by the company, including practice meetings, and any applicable training.

Person Specification

Qualifications

Desirable

• Experience with emis

Experience

Essential

• Experience of working within a primary care setting and team.
• Experience of handling patients queries in a calm and professional manner.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hope Citadel Healthcare CIC

Address

Hill Top Surgery

Fircroft Road

Oldham

OL8 2QD

United Kingdom

Employer's website

http://www.hopecitadel.org.uk/ (Opens in a new tab)