Job description

Job responsibilities

Please refer to the full job descriptions.

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Person Specification

Qualifications

Essential

• MB BS or equivalent Level 3 Child Safeguarding training
• MRCPCH by examination or equivalent. o Full GMC registration. o On the GMC's Specialist Register or within six months of CCT at time of scheduled interview. o CCT/CCST or equivalent accreditation in Community Paediatrics or equivalent training and experience. o Note: Portfolio Pathway (formerly CESR) applicants must be on the Specialist Register at the point of application.

Desirable

• Higher degree (Msc, DCH, DCCH, MBA, MD, PhD or equivalent .MSc in relevant area e.g. CCH / Neuro-disability).
• Post-graduate qualification in Paediatric Neurodisability.

Experience

Essential

• At least 2 years General Professional Training in paediatrics
• 3 years Higher Specialist Training, including 2 years in Community Paediatrics, or is able to demonstrate having achieved the competencies equivalent to the Highest Specialist Paediatric Training
• Valid Level 3 Safeguarding Training
• Valid BLS Training

Desirable

• Specialist experience / training in particular area of CCH practice.
• Training in objective developmental assessment e.g. Griffith Developmental Scales.
• Training in Autism assessment e.g. DISCO or ADI/ADOS. Undertaken PET courses. Valid APLS and NLS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Croydon Health Services NHS Trust

Address

Children's Crystal Development Centre

Malling Close

Croydon

CR0 7YD

United Kingdom

Employer's website

https://www.croydonhealthservices.nhs.uk/recruitment/ (Opens in a new tab)

Job description

Job responsibilities

The Graduate Operational Management Apprentice will be an integral member of the Aintree University Hospital management community, contributing to operational delivery across a range of services and functions.

Reporting to a General Service Manager and supported by senior operational leaders, the postholder will undertake a structured developmental role designed to build capability in NHS operational management through supervised responsibility, rotational experience and formal learning.

Responsibilities will span service delivery, performance management, workforce coordination, quality improvement, governance activity and operational planning. The role is explicitly developmental; responsibility, autonomy and decisionmaking authority will increase over time in line with assessed competence and formal review.

Completion of the Graduate Operational Management Apprentice Programme does not guarantee appointment to a substantive role. Where suitable vacancies exist, individuals will be supported to apply through open recruitment processes in line with Trust policy.

Person Specification

Qualifications

Essential

• Undergraduate degree minimum 2:2 (any discipline)
• Evidence of academic or professional learning demonstrating analytical ability
• Willingness and ability to undertake a Level 5 Operations / Departmental Manager apprenticeship

Desirable

• Postgraduate qualification (e.g. MSc, MBA, MRes, PGCert/PGDip)

Experience

Essential

• Experience working in a complex, fast-paced organisational environment
• Experience coordinating people, processes, projects or workstreams
• Exposure to operational delivery, service performance, or improvement activity

Desirable

• Experience within the NHS, healthcare, or public sector
• Experience of supporting or delivering change or improvement initiatives
• Experience working with performance or management information

Knowledge

Essential

• Understanding of the role of operations management in service delivery
• Awareness of performance, demand, capacity or workflow concepts
• Awareness of governance, accountability and professional standards in organisations

Desirable

• Awareness of NHS operational pressures and priorities
• Knowledge of quality improvement or change management approaches

Skills

Essential

• Strong analytical and problem-solving skills
• Ability to interpret data and information to support decision-making
• Effective written and verbal communication skills
• Ability to plan, prioritise and manage competing demands
• Ability to influence, engage and build professional relationships

Desirable

• Presentation or report-writing skills

Behaviours

Essential

• Demonstrates behaviours aligned to LUHFT values
• Commitment to equality, diversity and inclusion
• Resilience and adaptability in demanding environments
• Openness to feedback and commitment to continuous development
• Demonstrated interest in a career in NHS operational leadership

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Aintree University Hospital

Lower Ln, Liverpool

L9 7AL

United Kingdom

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main Functions

Named responsibility and professional accountability for the management of a defined caseload including the delegation of tasks to other members of the team.

The post holder will have continuing responsibility for visible leadership which ensures an equitable evidence-based service, which is underpinned by the pillars of clinical governance.

Prescribe within their individual scope of practice in line with V300 qualification and ensure that nurse prescribing is undertaken in a safe, cost effective manner.

Develop a caseload profile, identifying those groups with specific health needs and implement and evaluate programmes of care to target groups taking a case management approach.

Act in accordance with current local Warwickshire Safeguarding Vulnerable Adults and Trust guidelines/policy to protect vulnerable adults.

Act within the NMC Code of Professional Conduct.

Contribute towards ensuring the trust objectives are implemented and to support the Professional Lead in influencing change.

Provide appropriate nursing care to patients on the defined caseloads.

Provide specialist advice appropriate to health and social care to patients, carers, relatives and other agencies.

Participate in the development, training and mentorship of pre-registration students/medical students and staff as required including induction and preceptorship programmes.

To provide assistance with the resolution of complaints within the clinical speciality, or sphere of responsibility.

To attend meetings and deputise for the Specialist District Nurse and/or Professional Lead as required and ensure that information is disseminated within the nursing team.

Assist with the delivery of a comprehensive induction programme for new staff members.

Communication

Demonstrate excellent communication and negotiation skills in situations which may be complex, highly sensitive and emotive. All communication will be underpinned by the principles of data protection, dignity and confidentiality.

Adopt and promote the highest level of verbal, non-verbal, written and electronic communication skills. Be open and honest, act with integrity and uphold the reputation of the profession as directed by the Nursing Midwifery Council (NMC, 2015).

Take responsibility for initiating and/or engaging in open discussion with statutory and voluntary agencies and all members of the wider multi-disciplinary team as appropriate

Ensure effective communication to support continuity of care on transfer between hospital, community, residential and nursing care settings and vice versa.

Analysis and Judgement

Critically evaluate team leadership, operational and project management in the context of observing national and local policy

Promotes and maintains accurate record keeping and conforms to NMC policy and data protection legislation.

Uses resources effectively and being aware of budgetary constraints including ordering of equipment.

Will participate in research and development projects within the clinical field, embracing opportunities to develop knowledge by undertaking further study whilst sharing initiatives with others.

Responsible for communicating and receiving sensitive, complex, and sometimes contentious information, dealing effectively with staff, relatives, and carers whilst ensuring confidentiality. Will use developed persuasive, motivational, negotiating skills, where agreement and cooperation is required. There may be barriers to understanding.

Supporting the Specialist District Nurse, Professional Lead and Quality Matron in the development of audit systems within SWFT to ensure continuing evaluation of clinical practice by facilitating clinical audit programmes and research in line with clinical governance priorities

Planning and Organisational Skills

Supervise and direct work undertaken by other members of the skill mix team on a daily basis.

Direct responsibility for the day-to-day supervision and performance of the district nursing team.

To input statistical information by electronically recording daily activity on EMIS, ensuring each contact/activity is recorded in real time.

Responsible for ensuring that staff are supported in accessing Clinical Supervision

Demonstrate and contribute to a positive team culture which promotes an effective learning environment, facilitation of shared leadership, preceptorship, mentorship, clinical supervision, openness and candour, and provision of an educational environment.

Responsibility for Patient Care

Critically assess, plan, and evaluate evidenced based care interventions to meet contemporary need and improve health to prevent disease in individuals and populations

Take responsibility for the complex and holistic assessment or delegation of planning, implementation and evaluation of care on an individual basis, utilising recognised models and tools, e.g. end of life care and long term conditions.

Diagnostic assessment, routinely utilising patient head to toe examinations in order to diagnose, implement treatment plan, including prescribing, and/or escalating when clinically required and appropriate.

As a District Nurse there will be a need for a varied clinical skill set, including, but not limited to:

End of Life Care - Syringe Drivers and symptom control

Intravenous Therapy

Management of Plural Drains

Wound Care Including complex e.g. Vacuum assisted therapy

Leg Ulcers Including compressions therapy

Continence Management Catheters, Bowel Management

Patient education and training of self-management techniques

Multi Comorbidities and prevention of deterioration management e.g. Heart Failure, Diabetes, Respiratory, Frailty, Dementia

Social prescribing

Named responsibility for the management of a defined caseload and population.

Focuses on the needs of the defined patient groups population, and continues to hold up to date knowledge of public health

Acts as patients advocate where appropriate.

Be proactive in offering health promotion and participate in health promotion activities for a defined caseload.

Utilise health needs assessment for the local population.

The District Nurse will recognise triggers of deterioration/increased need of patients and initiate the Continuing Healthcare/NHS Funded Nursing Care assessment process

To work with the Specialist District Nurse / Professional Lead to ensure performance indicators are achieved, avoiding patient harms and supporting preferred place of care.

Ensuring excellent working relationships and communication links with all stakeholders including acute hospital staff, Local Authorities, Social Care teams and voluntary services as appropriate for patient care.

Policy and Service Development

To take a lead on quality initiatives, including but not limited to Community care Indicators, Hand Hygiene, Saving Lives and IWGC.

Understanding of District Nursing national frameworks, policy and guidance with the ability to interpret and implement at service level

Participate in and contribute to service redesign and policy development to benefit patient care with support of seniors.

Source patients/relatives/carers views and feedback on their experience of SWFT OOHCC services in order to influence and inform future service provision.

To contribute to the implementation and audit of policies, guidelines and procedures ensuring practice is evidence-based and patient centred.

Will undertake Personal Development Reviews (PDR) and relevant development plans for members of the team. Assist in the identification of individual training requirements in line with NMC Revalidation and Pay Progression requirements.

Responsibility for Human Resources

Responsible for the day to day management of band 5 nurses to support the Professional lead direct line management, which includes the following:

To identify workforce planning issues and actively participate in the recruitment, selection and retention of clinical staff.

Ensuring that team members are supported with returning to work following a period of sick leave and ensuring that the sickness management policy is followed at all times, seeking senior support when required

Ensure team members are up to date with mandatory and statutory training

Responsible for Performance Development Reviews for staff within the team.

Contributing to the promotion of team morale and management of conflict within the team by adopting an open and honest approach in order to seek resolve

Supporting and promoting team and self-wellbeing

Professional Responsibilities and Freedom to Act

Interpret national guidance on NMC guidelines

Promote and participate in clinical supervision

Maintain clinical and professional proficiencies, capabilities, behaviours and values in accordance with relevant statutory legislation and guidance relevant to health professionals and their services

Responsibility for Research & Development

Demonstrate a critical approach to identifying, applying, and disseminating research findings relating to community specialist practice.

Ensure standards, protocols and policies are evidence based and applied to practice

Keep abreast of current clinical issues thus always promoting best practice

Critique and use research to inform practice

Complete regular clinical audits and support the Specialist District Nurse / Professional Lead with evaluation and improvement.

General

The post holder will be required to have access to independent means of transport for work purposes to travel across the Trust and to other agencies

The post holder will be unavoidably exposed to challenging working conditions such as travelling during extreme and inclement weather including snow, icy conditions and excess heat.

The Trust endorses the principle of whether people smoke or not is a matter of personal choice but where they smoke is a matter of public concern. The policy on smoking and health protects non-smokers and requires that all Trust premises are smoke free.

Person Specification

Qualifications

Essential

• Registered Nurse (1st Level)
• First level degree in related subject
• Evidence of Continuous professional Development relevant to the field of practice
• Evidence of leadership or management training
• Practice Educator and Assessor Preparation (PEAP) or equivalent qualification

Desirable

• District Nursing Specialist Practitioner Qualification or working towards it
• Coaching CPD

Experience

Essential

• Significant Post registration community experience
• Post registration experience of caseload management
• Experience of Personalised Care Planning and complex patient management
• Ability to take appropriate action to assess and manage risk
• Experience of empowering a positive learning culture for interdisciplinary and interagency teams
• Proven experience of working autonomously in challenging situations

Desirable

• Experience in managing complaints
• Experience in service improvement

Skills

Essential

• Understanding of clinical governance, audit, and risk management.
• Advanced clinical decision-making skills to support patient centred care
• Advanced clinical skills to include a variety of patient conditions and comorbidities
• In-depth understanding of community nursing and long-term condition management.
• Must have excellent prioritisation and time keeping skills
• IT Literate
• Ability to supervise, support, and mentor junior staff
• Ability to work collaboratively across professional and organisational boundaries

Personal Qualities

Essential

• Communicate effectively using a range of skills and strategies with colleagues and people at all stages of life and with a range of mental, physical, cognitive and behavioural health challenges
• Practise autonomously, proactively and innovatively, demonstrating selfawareness, emotional intelligence and openness
• Willingness to work flexibly and travel across the district.
• Excellent role model demonstrating compassion and a patient-centred approach
• Showcases trust values at all times

Other

Essential

• Must have means of own transport and able to drive in variable weather conditions
• Must be a non-smoker during working hours
• Must be willing to undertake Criminal records Bureau Disclosure to Enhanced / Standard level
• Must be legally entitled to work in this country

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South Warwickshire University NHS Foundation Trust

Address

PBT3 Nuneaton Central

Manor Court Avenue

Nuneaton

CV11 5HX

United Kingdom

Employer's website

https://www.swft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Helping others improve and turn their lives around theres no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

We are looking for a confidentSupport Workerwith a passion for delivering outstanding care.

Youll be working42hours a week(12 hour shifts, both day and night shifts),making a positive difference to the lives of the people in our care atCygnet Appletree.

Cygnet Appletree, near Durham, is a mental health hospital for women that includes Pippin Ward, a specialist PICU service and Bramley Ward, an intensive support service for women with a personality disorder and complex mental health needs.

Our person-centred service has been designed with wellness in mind, providing a safe and comfortable environment that promotes efficient rehabilitation and recovery. We are dedicated to understand, stabilise and break the traumatic cycles of relapse that can impact service users lives.

At Cygnet, our perks go way beyond pension schemes and excellent professional development.

Youll also enjoy shopping, travel and leisure discounts as well as a range of healthcare and financial benefits to support you to be happy both in and out of work.

Apply now to enjoy excellent career prospects whilereaping the rewards of making a difference to others every day.

Your day-to-day

Support both management and team members in the day-to-day running of the serviceEnsure duties are allocated effectively and safelyOffer enhanced care with a flexible learning approach for all t he people in our careProvide guidance & encouragement through physical & emotional supportLearn about individuals specific needs & provide help in the most appropriate wayAssist with medical & welfare needs and report as requiredSafeguardMaintain a safe & clean environment for all

Why Cygnet? Well offer you

Starting pay rate £13.15 per/hour, post probation £13.45per/hr, and then £13.70per/hour post 18 months .

The opportunity to earn between £29-32000 per annum as one of our full time support workers at Cygnet Appletree.

Opportunities for further learning with our excellent apprenticeship schemeFlexible working with the opportunity for overtimeRegular coaching & appraisalExpert supervision & peer supportEmployee discount savings & Cycle to Work scheme

You are

Genuinely driven with a desire to make a real difference in peoples livesAn excellent communicator & a good team playerSensitive & intuitive with the energy required to provide a trusting, stimulating & varied environment

Passionate about empowering & supporting service user independence

Successful candidates will be required to undergo an enhancedDBS check.

Cygnethas been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes. Our expert care enables thousands of individuals to consistently make a positive difference to their lives.

What next?

If you care about making a difference we want to talk to you.

Click the button to apply

Person Specification

General Requirements

Essential

• Please refer to job description above

Desirable

• Please refer to job description above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cygnet Health Care

Address

Meadowfield

DH7 8NT

United Kingdom

Employer's website

https://www.cygnethealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over-reliance of AI tools, which can negatively affect your application as it reduces a candidates individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role.All submissions must be truthful and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety. Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements. Where we have concerns that AI has been used to generate content that misrepresents your experience and suitability for the role, we may withdraw your application.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Princes Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do [email protected]

Person Specification

FINANCE/RESOURCES

Essential

• Awareness of budget management and cost improvement plans

MANAGERIAL/SUPERVISORY EXPERIENCE

Essential

• Ability to interpret complex facts and information and analyse/make judgements effecting service, organisational, and staffing issues.
• Well-developed Leadership skills
• Able to manage a wide range of competing priorities

JOB SPECIFIC EXPERIENCE

Essential

• Health Professional with full current professional registration.
• Evidence of contribution to strategic clinical leadership within a healthcare provider organisation.
• Evidence of successful contribution to clinical governance, quality assurance and quality improvement.

Desirable

• Evidence of contribution to innovative service development and redesign across patient pathways
• 2.5Detailed understanding of the NHS policy context in relevant service area.Yes

KNOWLEDGE, SKILLS AND TRAINING

Essential

• Professional knowledge acquired through degree, supplemented by specialist training to doctorate level or equivalent experience
• Able to demonstrate Continuing Professional Development

Desirable

• Holds position on Dorset Performers List

INFORMATION TECHNOLOGY/RESOURCES

Essential

• Basic IT skills, normally obtained through practice or practical training, for example SystmOne
• Excellent presentation skills both verbal and written

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Dorset HealthCare University NHS Foundation Trust

Address

St Leonards Hospital

Acorn Building

241 Ringwood Road

BH24 2AD

United Kingdom

Employer's website

https://www.dorsethealthcare.nhs.uk/work-for-us (Opens in a new tab)

Job description

Job responsibilities

Please see attached Job Description and Person Specification for details on the main duties and responsibilities.

Please note, there is a requirement for the post holder to be female (Equality Act 2010/breast Screening: Programme overview)

Those shortlisted are strongly encouraged to contact the service and arrange a visit.

Person Specification

Qualifications

Essential

• English and Maths GCSE (grade C or above) or equivalent
• NVQ 2 in healthcare
• EDCL or working towards

Desirable

• NVQ 3 in health care

Experience

Essential

• Proven IT experience
• Experience of dealing with the general public
• Previous NHS experience within Primary Care or Acute

Desirable

• Customer Care experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sandwell and West Birmingham NHS Trust

Address

Sandwell and West Birmingham NHS Trust

Breast Unit, Birmingham Treatment Centre

Birmingham

B18 7QH

United Kingdom

Employer's website

https://www.swbh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

a) Book, amend and cancel patient appointments using the computer-based booking system and the telephone call handling system.

b) Arrange cover for clinics within the constraints notified by the Admin Team Leads.

c) Conversion of appointment slots under the direction of the Admin Team Leads.

d) Monitor waiting lists and book patients in according to the longest wait.

e) Contribute to reducing the number of long waiters the service has.

f) Ordering stock across all services, non-clinical.

g) To help cover other admin sites when there is the need.

h) Check new referral details for completeness and accuracy using the NHS number and update and amend patient details as necessary.

i) Compare new referral details with any existing registration details to ensure accuracy and avoid duplication. Accurately input patient referral details on to the Trust computer system.

j) Take responsibility for liaising with professional colleagues to avoid unnecessary delays in the referral process.

k) Communicate clearly and effectively with other professionals, outside agencies and patients.

l) Ensure patient information remains confidential and that patient records are secure to assure confidentiality.

m) Use the telephone, email or written media to make or amend patient appointments and deal with enquiries from patients or staff.

n) To carry out other duties which fall within the remit of this post as required by the Admin Team Leads.

o) To contribute to the development of the admin service.

Person Specification

Qualifications

Essential

• NVQ Level 3 or equivalent qualification in business administration.
• Applicants with a lower-level qualification who have equivalent experience will be considered
• School leaving qualification (GCSE or equivalent) in Maths and English language or able to demonstrate equivalent competence.

Experience

Essential

• Working in an office environment where a large and diverse range of callers and visitors are received.
• Dealing directly with customers, patients and members of the public.
• Arranging meetings involving people from different organisations - including co-ordinating diaries, booking meeting rooms and sending out agendas and papers.
• Stock control, ordering supplies and processing financial documentation.
• Contributing to the development of administrative or office procedures.
• Communicating effectively with a diverse range of people.
• Handling personally or commercially sensitive information.
• Organising the work of others - including setting up rotas, monitoring workload and performance.

Skills

Essential

• Competent IT skills
• To be able to demonstrate problem-solving skills.
• Ability to manage a busy workload, using effective time management, prioritisation skills.
• Physical ability and health to undertake a full clinical caseload in the outpatient setting.
• Able to use keyboard / computer.
• Knowledge and experience in using commonly used IT systems such as Microsoft Word, Excel,
• To manage and respond promptly to email and telephone correspondence

Desirable

• SystmOne knowledge

Other

Essential

• Ability to travel to other sites

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sussex Community NHS Foundation Trust

Address

Brighton General Hospital

Elm Grove

Brighton

BN2 3EW

United Kingdom

Employer's website

https://www.sussexcommunity.nhs.uk/work-with-us/ (Opens in a new tab)

Job description

Job responsibilities

This new post is to join our team of 5 subspecialty gastrointestinal radiologists who provide an extensive radiological service to the Solent Centre for Digestive Diseases.

Solent Centre for Digestive Diseases is a large multi-disciplinary gastrointestinal specialist centre within the trust that provides surgical, medical and radiological management of gastrointestinal conditions and includes the following sub-specialities:

Colorectal Surgery Unit.

Current team of 8 colorectal surgeons providing oncological resection and benign surgical intervention for benign conditions including complex inflammatory bowel disease and perianal disease.

Recognised centre for Robotic and minimal access surgical resection of pelvic/ rectal malignancy and training centre for complete meso-colic and meso-rectal resection.

Upper Gastrointestinal Surgery Unit : Oesophago-gastric and Bariatric Surgery

Current team of seven upper gastrointestinal surgeons (four upper GI cancer resection surgeons) with recent advertisement for an eighth team member.

Tertiary referral centre for minimal access and robotic upper GI cancer surgery, bariatric and complex benign upper GI surgery including biliary surgery, laparoscopic hernia repair and anti-reflux surgery.

Endoscopy and Gastroenterology Unit

Fifteen consultant gastroenterologists leading a large gastroenterology unit.

International recognised endoscopic centre of excellence. Professorial led training centre performing a large volume of diagnostic and therapeutic endoscopy including tertiary referrals for endoscopic mucosal and surgical resections of early tumours and also endoscopic myotomies.

Extensive ERCP service enabling comprehensive access to retrograde biliary tract drainage.

Consultant led nutritional team with surgical and radiological support providing enteral and parenteral access.

Well supported inflammatory bowel disease unit with gastroenterology, surgery , radiology and specialist nurse input . Fortnightly multi-disciplinary team meeting . Recognised bowel ultrasound training centre for inflammatory bowel disease.

Regional centre for bowel cancer screening (Solent), with extensive endoscopic and CT colonography experience.

Hepatology and Pancreatic Unit

4 hepatology sub-specialist consultants supported by 6 specialist hepatology nurses. PHUNT is a level 2 hepatology centre which provides locoregional treatment for HCC in our own dedicated MDT.

Joint hepatology/ transplant service with Royal Free Hospital within Trust management of inpatient and outpatient cases.

The gastrointestinal radiology service provides extensive imaging support to the Solent centre for digestive disease with particular areas of expertise in:

• • CT Colonography in the symptomatic and screening population
  • Bowel ultrasound and MR enterography
  • Pancreatic and hepatobiliary MR and ultrasound assessment of benign and malignant conditions
  • Endoscopic ultrasound in cancer staging of upper and lower GI tract malignancy. EUS biopsy and therapeutic procedures to support the upper GI cancer network.
  • Multi-modality radiology support for acute GI conditions including image guided interventions including management of acute sepsis (drainage procedures).

Extensive output in Research and Development, the GI radiology department is involved with multiple cross site studies and are regularly invited to talk on sonographic bowel imaging at national and international conferences.

Intending applicants may obtain further information and/or arrange a visit by contacting Dr's Richard Beable or Ball, on 02392 286000 ext 3683 or via email [email protected] or [email protected]

Please note this is currently pending Royal College Approval

Person Specification

Qualifications

Essential

• Full GMC Registration with a licence to practice, Entry on the GMC specialist register via CCT (proposed date must be within 6 months), CESR or European Community Rights, Fellowship of Royal College of Radiologists, or equivalent, Subspecialty experience in gastrointestinal imaging.

Desirable

• Management course or experience, Fellowship level training in gastrointestinal imaging and intervention, Flexibility in progressing skills in other areas of GI radiology.

Experience

Essential

• Demonstrable, significant and ongoing experience in GI radiology with evidence of significant subspecialist training, including competence of GI focused ultrasound (including bowel), MRI, CT, and fluoroscopy (including complex post-surgical bariatric patients), Ability to undertake difficult abdominal biopsy and drains, General Diagnostic Radiology skills to support local requirements for acute general radiology service weekday time and on call/ in and working at weekend, Understanding of clinical risk management.

Desirable

• Fellowship level training in GI imaging and intervention or EUS, Training and experience in teaching of medical, radiographic and nursing staff.

Additional criteria

Essential

• Evidence of participation in audit, Good oral and written communication skills, Publications, Prizes and honours, Logical thinking, problem solving and decision making, Demonstrable experience and ability in teaching, both formally and informally.

Desirable

• Appropriate and relevant publications in peer reviewed journals; presentations at national or international meetings, Evidence of clinical research training and significant involvement in research projects, Advanced computer skills, Knowledge of the principles of service redesign.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Portsmouth Hospitals University NHS Trust

Address

Queen Alexandra Hosp, Southwick Hill Road, Cosham, Portsmouth, PO6 3LY

Southwick Hill Road

Portsmouth

England

PO6 3LY

United Kingdom

Employer's website

https://www.porthosp.nhs.uk/work-for-us/ (Opens in a new tab)

Job description

Job responsibilities

• Assisting radiographers and radiologists in delivering a high quality efficient and effective radiographic service and demonstrate a professional, caring and responsible approach to patients. This post will involve rotation around all areas of the imaging department in addition to off site imaging centres when required.

Whilst Newcastle Hospitals are a forward thinking and highly innovative organisation, the use of Third-Party Artificial Intelligence (AI) presents a risk to the integrity of our Recruitment & Selection processes. If you use AI, and it poses a risk to the integrity of your individual application or to the recruitment process, we may withdraw your application at any stage of the process.

Person Specification

Qualifications & Education

Essential

• GCSEs in Maths and English (Grade C/4 or above) or functional skills Level 2 or equivalent
• 2 A-levels or NVQ Level 3 in a healthcare related subject or appropriate experience in a clinical healthcare environment

Desirable

• CARE Certificate.

Knowledge & Experience

Essential

• Experience working within the NHS in a patient facing role
• Ability to work to agreed standards and protocols

Desirable

• Knowledge of the Data Protection Act and patient confidentiality
• Knowledge of health and safety policies
• Knowledge of local trust and directorate policies
• Experience in aseptic technique
• Moving and handling training

Skills & Abilities

Essential

• Good communication skills, both written and verbal
• Ability to work as an effective team member
• Basic IT skills

Desirable

• Experience using NHS IT systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Newcastle upon Tyne Hospitals NHS Foundation Trust

Address

Trustwide

317 Trustwide

NE1 4LP

United Kingdom

Employer's website

https://careers.nuth.nhs.uk/why-us (Opens in a new tab)

Job description

Job responsibilities

Priory is the UKs leading independent provider of mental health and adult social care. With 12,000 colleagues and a network of 270 services, we support over 24,000 people each year to live their lives as fully and independently as possible. We treat more than 70 conditions including depression, anxiety, eating disorders and childrens mental health and provide residential and supported living care for autistic adults, people with a learning disability, PraderWilli Syndrome, brain injuries and older people.

We are an equal opportunities employer committed to providing an inclusive, accessible recruitment process. Learn more about the accessibility support we offer here.

For agency enquiries and applications, please view our legal statement here.

All roles are subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. Priory will cover the cost of a DBS check.

Person Specification

Requirements

Essential

• Youll be a HCPC registered with experience delivering psychological assessments and interventions within a mental health setting, ideally supporting people with complex needs. Youll have strong communication and clinical decision-making skills, be confident working as part of a multidisciplinary team, and be committed to delivering patient-centred, evidence-based care that supports positive recovery outcomes.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Priory Healthcare

Address

Heath House Lane

Stapleton

Bristol

BS16 1EQ

United Kingdom

Employer's website

https://jobs.priorygroup.com/why-join-us/ (Opens in a new tab)

Job description

Job responsibilities

Main Duties of the Deputy Chief Nurse

The Deputy Chief Nurse is a senior leadership role responsible for supporting and deputising for the Chief Nursing Officer, ensuring the delivery of outstanding patient care, professional standards, and workforce excellence across the Trust.

Key responsibilities include:

• Providing strategic nursing leadership across the Trust, helping to shape and deliver the nursing, midwifery and AHP agenda.
• Leading quality, patient safety and governance initiatives, ensuring high standards of care, harm-free practice and continuous improvement.
• Overseeing key portfolios including safeguarding and vulnerable people, infection prevention and control, falls prevention, workforce safeguards, recruitment and retention, practice development, and ward accreditation programmes.
• Driving workforce transformation, including safe staffing, workforce productivity, new roles, international recruitment, retention strategies and succession planning.
• Providing visible and inspirational professional leadership, supporting and developing nursing, midwifery and AHP teams to deliver exceptional patient experiences.
• Representing the Trust internally and externally, working with system partners, regulators and professional bodies, and deputising for the Chief Nursing Officer at Board and committee level when required.
• Leading organisational improvement and service transformation programmes, helping to deliver the Trust's long-term strategic objectives and quality ambitions.
• Managing performance, budgets and people, including line management responsibilities, disciplinary processes and delivery of key operational and financial targets.
• Participating in the Trust Gold Commander on-call rota, providing senior leadership and decision-making during operational incidents and emergencies.

In summary: this is a high-profile executive nursing leadership role focused on delivering safer care, stronger teams, workforce innovation and exceptional patient outcomes across PAHT.

Professional Leadership

• Provide expert professional leadership, advice and support to nurses, midwives, AHPs and clinical professionals across the Trust.
• Develop clinical leadership capability and support professional practice, education and research.
• Promote collaborative and integrated working across disciplines and services.
• Deputise for the Chief Nursing Officer at Board meetings, Trust Committees and external stakeholder forums.
• Lead complex workforce, professional practice and disciplinary investigations where required.

Quality, Governance and Patient Safety

• Lead implementation of the Trust's Quality Strategy and Ward Accreditation Programme.
• Promote a culture of safe, reliable, patient-centred care and continuous improvement.
• Oversee quality governance systems, ensuring professional standards are maintained and enhanced.
• Monitor quality indicators, risks, incidents and patient safety concerns, ensuring effective action plans are implemented.
• Lead key portfolios including:
  • Vulnerable People (safeguarding, dementia, learning disabilities and mental health)
  • Harm Free Care (falls prevention, tissue viability, nutrition, infection prevention and control)
  • Practice Development and Workforce Safeguards
  • Fundamentals of Care Programme
  • PACE Ward Accreditation Programme
• Ensure compliance with statutory and regulatory requirements, including safeguarding and infection prevention standards.

Workforce Development and Planning

• Lead the nursing, midwifery and AHP workforce agenda across the Trust.
• Ensure safe staffing, workforce productivity and effective workforce planning.
• Develop and implement recruitment and retention strategies, including international recruitment programmes.
• Support succession planning, talent management and leadership development.
• Lead actions arising from national workforce reviews and external inspections.

Operational and Financial Management

• Hold accountability for services and budgets within the delegated portfolio.
• Ensure financial targets and efficiency programmes are achieved.
• Monitor service performance and take corrective action where required to meet Trust objectives.
• Provide professional advice and support to divisional nursing and midwifery teams to improve operational delivery and performance.

People and Leadership Responsibilities

• Lead, motivate and inspire teams to deliver excellent patient care.
• Support Divisional Directors of Nursing and senior clinical leaders in achieving operational, quality and workforce objectives.
• Act as a role model for compassionate, inclusive and effective leadership.
• Coach and mentor senior nursing, midwifery and AHP leaders, supporting career progression and professional development.
• Promote innovation, research, learning and the sharing of best practice locally, regionally and nationally.

Partnership and Stakeholder Engagement

• Build strong relationships with internal and external stakeholders, including:
  • Essex Integrated Care Board (ICB)
  • NHS England
  • Care Quality Commission (CQC)
  • Nursing and Midwifery Council (NMC)
  • Local Authorities
  • Safeguarding Boards
  • Universities and education partners
• Represent the Trust in system-wide initiatives and healthcare partnerships.
• Engage patients, carers and the public in service development and improvement.

Additional Responsibilities

• Maintain a visible leadership presence within clinical environments.
• Produce reports and presentations for the Board, committees and organisational forums.
• Participate in the Trust's Gold Commander On-Call rota, providing senior leadership during major incidents and operational pressures.
• Maintain professional registration, ongoing professional development and compliance with all Trust policies and mandatory training requirements.

In summary: This is a highly influential executive nursing leadership position responsible for driving quality, safety, workforce excellence and professional leadership across the Trust, while supporting the delivery of outstanding care and long-term organisational transformation.

Person Specification

Qualifications

Essential

• Registered Nurse/Midwife
• Masters or Higher Degree in Nursing/Management/ Leadership or equivalent experience
• Must have extensive experience and evidence of a proven track record of quality improvements, innovation and safety improvements at senior management level
• Active NMC registration Part 1

Experience

Essential

• Ability to manage complex clinical and operational situations that involve staff from all levels within an organisation and across a range of professional and organisational boundaries.
• Detailed knowledge of current professional issues, both in education and practice.
• Demonstrable change management experience.
• Demonstrable track record of achievement at a senior nursing and/or midwifery role in the acute setting.
• Experience of working with multi-agency committees and establishing relationships with external organisations.
• Proven experience of leading and managing substantial change within a complex environment.
• Have an understanding of key areas of Health Policy and their impact on provision of care.
• Recent proven track record in managing and delivering the quality agenda in clinical practice in the NHS.
• Have experience of preparing and presenting written briefings at a senior management level.

Desirable

• Experience of developing and building research capacity and capability.
• Experience of working at National/Regional system level.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Princess Alexandra Hospital NHS Trust

Address

The Princess Alexandra Hospital

Harlow

Essex

CM20 1QX

United Kingdom

Employer's website

https://www.pah.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

As the Patient Experience Advisor, the post holder will promote a culture of excellence in service user experience as the first point of contact for patients and service user, or their representatives, seeking advice and information or to raise concerns or provide feedback.

They are responsible for handling PALS queries and complaints and ensuring these are properly managed and resolved.

Working with staff and patients, they will identify improvements and monitor the implementation of any actions to be taken to improve patient outcomes, whilst supporting the delivery targets within the Patient Experience Strategy.

They will support service user surveys and feedback questionnaires and other appropriate methods of gaining feedback.

The post holder will be required to escalate any significant areas of concern or risk to the Patient Experience Lead in a timely manner.

Person Specification

Qualifications/Experience

Essential

• Degree level qualification or equivalent experience in a relevant field
• 3 years' experience of working in a complaints or patient experience role
• High degree of computer literacy and sound proven experience of using Word, Excel and Outlook

Skills

Essential

• Excellent written and verbal skills and the ability to communicate at all levels, both internally and externally and with both Trust staff and members of the public
• Knowledge and understanding of the princi-ples and practice of complaints handling, PALS ,patient experience
• Ability to deal with complex, confidential and sensitive information in an appropriate manner

Knowledge

Essential

• Knowledge of Care Quality Commission and other external regulators

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sussex Community NHS Foundation Trust

Address

Bramber Building, Brighton General

Elm Grove

Brighton

BN2 3EW

United Kingdom

Employer's website

https://www.sussexcommunity.nhs.uk/work-with-us/ (Opens in a new tab)

Job description

Job responsibilities

Main purpose of the role:

1. To work as a member of the multidisciplinary team to support the discharge process and identifypatients to fill Hub beds.2. Assist in the process of assessing and making appropriate and timely discharge plans for patientsensuring that all relevant information and assessments are continued upon transfer from acutebeds to Hub beds.3. Effectively communicate information to patients, relatives, carers and all members of themultidisciplinary team.4. Encourage the patients family and friends to be actively involved in the discharge process.5. To liaise with other providers in ensuring that discharge plans for patients in acute and Hubbeds are proactively managed and supported through on going discharge planning process.6. In the case of Hub beds, to work alongside an out of hospital MDT in ensuring that patientsindependence is maximised and that plans for discharge are continued.7. To be a point of contact alongside a registered nurse for designated wards and Hub beds inproviding advice and support, liaising with clinical teams as required.8. To record and input patient data and information onto multiple IT systems.9. Work under the direction of the Senior Nurse Teams to ensure discharges are prioritised on aday to day basis.10. Plan and provide programmes of therapeutic activity for patients, within the framework laiddown by the OT and Physiotherapist.11. Implement and evaluate basic O.T. interventions for patients in activities relating to theirtreatment programme.

Please see Job Description attached.

Person Specification

Shortlist Offline

Essential

• add "2" for interview, "0" for rejected

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Oxford University Hospitals NHS Foundation Trust

Address

John Radcliffe

Headley Way

Oxford

OX3 9DU

United Kingdom

Employer's website

https://www.ouh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Assistant Patient Pathway Administrator provides comprehensive administrative support to ensure the efficient running of patient pathways and outpatient services. Key responsibilities include booking follow-up appointments, maintaining accurate RTT status, preparing and tracking patient records using EPR systems, and managing correspondence and clinic documentation. The role involves responding to patient and staff enquiries professionally, supporting clinic processes such as patient check-in/out, and ensuring activity is recorded accurately. The post holder also provides cross-cover during absences or peak workload periods, contributing to service continuity, high data quality standards, and an effective, patient-centred administrative service.

Person Specification

Previous experience and personal attributes

Essential

• MS Office and applications (including Word, Excel and Outlook)
• Previous Administration Experience
• GCSE or equivalent in English and Maths, Grades A-C
• Excellent customer care and communication skills

Desirable

• EPR Experience

Shortlisting criteria

Essential

• Ability to adapt communication style as required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Oxford University Hospitals NHS Foundation Trust

Address

John Radcliffe Hospital

Headley Way

Oxford

OX3 9DE

United Kingdom

Employer's website

https://www.ouh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Collaborating with the NHS to encourage our patients' independence, enabling them to enjoy a good quality of life at home
• Providing care and support for many chronically and critically ill patients needing parental nutrition, and occasionally intravenous (IV) or nutritional therapy through courses of IV antibiotics and IVIG's
• Monitoring and delivering nutritional support for patients in the comfort of their own homes
• Visiting many patients daily, connecting and disconnecting patients to a parenteral feeding system, allowing them to receive their essential nutrients
• Facilitating the safe discharge of parenteral nutrition patients in liaison with hospital accounts and providing ongoing support in the community for patients, carers and healthcare professionals
• Managing a patient caseload and fulfilling all nursing requirements in agreement with the Regional Nurse Manager
• Working within the NMC Code of Conduct and professional practice

Person Specification

Qualifications

Essential

• Registered Nurse with a current and valid NMC registration
• A minimum of 1 year post-registration clinical experience
• Driving licence
• Ability to work in a one-to-one patient environment and conduct interactions with confidence and professionalism
• Flexible and adaptable to the changing needs of the business
• Excellent time management skills and the ability to manage own workload

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Fresenius Kabi Ltd

Address

Fresenius Kabi Ltd

Blackbrook Park

Taunton

TN1 2LR

United Kingdom

Employer's website

https://www.fresenius-kabi.com/ (Opens in a new tab)

Job description

Job responsibilities

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE TO EVERY LIFE

We have an exciting opportunity for a Bank Primary Care Nurse to join our Primary Care team, a category B Prison located in Bicester, Oxford.

This role will be to cover our Inpatient unit, Segregation and Outpatient clinics.

Hours

Monday to Sunday: 07:00 - 17:00

£23.83 per hour

How will we support you?

Bespoke induction, including our Introducing Health in Justice training course

Competency framework

Regional and national career development opportunities

Our bespoke Learning Management System to address your learning needs

Support from the wider team

Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks.

Person Specification

Qualifications

Essential

• Pleases click apply to view the job description and person specification.

Desirable

• Pleases click apply to view the job description and person specification.

Experience

Essential

• Pleases click apply to view the job description and person specification.

Desirable

• Pleases click apply to view the job description and person specification.

Additional Criteria

Essential

• Pleases click apply to view the job description and person specification.

Desirable

• Pleases click apply to view the job description and person specification.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Practice Plus Group - Health in Justice

Address

Patrick Haugh Rd

Bicester

Oxfordshire

OX25 1PZ

United Kingdom

Employer's website

https://practiceplushij.com/ (Opens in a new tab)

Job description

Job responsibilities

Please see the job description and person specification attached to this job advert for full details on the role.

Person Specification

Qualifications

Essential

• Demonstrable commitment to professional and personal development
• Willingness to complete the NCSCT CHCP Health Trainer training course

Desirable

• NVQ level 3 or working towards an equivalent qualification in a relevant subject area or demonstrable equivalent experience
• Training completed in motivational coaching/interviewing or equivalent experience

Knowledge

Essential

• An understanding of the role of voluntary and community sector organisations and the contributions they make to the health and wellbeing of individuals
• Knowledge of local communities, (including resources and assets) VCSE and community services in the locality as well as a commitment to work collaboratively with all local agencies
• Knowledge of factors influencing behaviour and behaviour change approaches
• An understanding of the factors that can impact on an individual's health and wellbeing
• Understanding of the wider determinants of health, including social, economic and environmental factors and their impact on communities, individuals, their families and carers
• An understanding of community development and asset based approaches, building on existing community and personal assets
• An understanding of the importance of accurate record keeping and knowledge of information governance requirements
• Knowledge of health and safety requirements in relation to processes for risk assessment in relation to venues and home visits

Desirable

• Knowledge of the personalised care approach
• An understanding of health and social care infrastructure and how services are provided to the local population
• Have a strong awareness and understanding of when it is appropriate or necessary to refer people back to other health professionals/agencies, when what the person needs is beyond the scope of the link worker role
• Have a specialist knowledge of one of the wider determinants of health (for examplee mental health, housing, debt/finance Smokefree) and commitment to continually develop further knowledge, skills and expertise within this area
• An understanding of the barriers and challenges that people may face to become Smokefree and how to overcome the challenges. in connecting to and accessing local activities and support

Experience

Essential

• Demonstrable experience working with community groups, voluntary organisations in some capacity or working in a GP practice
• Knowledge and experience of IT systems including the ability to use Microsoft office; Outlook, Excel, Word and Power Point
• Experience of data collection and involvement in service monitoring and evaluation

Desirable

• Experience of working and supporting individuals on a one to one basis
• Experience and ability to identify risk and assess/manage risk when working with individuals
• Experience of building relationships and partnerships
• Experience of working collaboratively with other health care and non-health care professionals to meet patient needs

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

City Health Care Partnership CIC

Address

Peter Street,

St Helens

Merseyside

WA10 2EQ

United Kingdom

Employer's website

https://www.chcpcic.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Education and Training Quality Improvement and Performance

• To emphasise the importance and promote the development of a quality learning environment for all learners.
• To support Postgraduate Deans in meeting all NHSE statutory requirements.

Patient Safety and Healthcare Quality Improvement

• Assist in the development of quality processes which are complementary across the healthcare workforce.
• To support the use of clinical skills training and simulation (where appropriate/applicable), stressing the importance of teamwork and human factors.

School Programme Management

To oversee School programme management and advise Postgraduate Deans on the following matters:

• Specialty-specific matters and trainee/trainer concerns;
• Recruitment to training posts and programmes;
• Postgraduate programme management, including assessments, progression, rotations, support and remediation, OOP management, trainee management, careers support, less than full-time training, interdeanery transfer, academic training and other related work-streams.
• To oversee the School structure and relevant School meetings within the structure.

Educational and Workforce Development

To advise and support the Postgraduate Dean in educational and workforce development elements, including:

• Professional Development of the educational faculty
• To support compliance with requirements particularly with regard to the supervision and support for trainees and learners.
• To identify learning needs and support provision of educational appraisal, educator development and resource for faculty, trainees and learners.
• To create and promote shared learning opportunities to increase effective inter-professional working across the School.

Intelligence Support/ provision

• To ensure local intelligence processes inform quality management processes.
• To engage with information systems (trainee database, post establishments).

Strategic Workforce Development and Commissioning

• To contribute to workforce planning, ensuring clinical engagement with local and national workforce planning processes.
• To develop educational programmes where needed to support achievement of curriculum competencies, engaging with commissioning processes as required.
• To identify and support the implementation of alternative workforce solutions within the School.
• To advise the Postgraduate Dean on commissioning and decommissioning activities.

Finance

• To engage with business planning processes and associated School budgets as needed.
• To ensure compliance with procurement requirements.

You can find further details about the role, including key responsibilities and accountabilities, alongside the organisational structure and person specification in the attached Job Description and other supporting documents.

Applicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application.

Person Specification

Qualifications

Essential

• Membership/Fellowship of a College, Faculty, professional association and/or regulatory body
• Attendance at courses aimed to support educational development
• Primary clinical healthcare qualification

Desirable

• Educational qualification such as postgraduate certificate diploma or masters in medical education

Experience

Essential

• Considerable experience of working with learners or doctors in training in an educational context
• Experience of clinical and educational leadership and innovation, including managing a multi-professional team
• Understanding of developments involving the relevant Colleges/Faculties, professional bodies related NHS organisations and regulatory bodies

Desirable

• Previous or current appointment as a leader in healthcare education
• Awareness of funding streams for healthcare education
• Understanding of current health, social care and education policy

Skills

Essential

• Demonstrable leadership skills and an ability to influence and motivate others
• Ability to quickly establish personal and professional credibility with colleagues and other key Stakeholders
• Committed to own personal development and an ability to support others to develop and progress

Desirable

• Ability to rapidly establish academic credibility

Behaviours and Values

Essential

• To contribute to the vision of the local NHS and to enhance patient care by providing leadership and direction with respect to the quality of education and training

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

NHS England

Address

Victoria House

Fulbourn

Cambridge

CB21 5XB

United Kingdom

Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)

Job description

Job responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Person Specification

Qualifications

Essential

• Relevant professional qualification in a clinical discipline working with babies, children, young people or families.
• Current registration with the relevant statutory or professional body, maintained throughout employment.
• Educated to Masters level or able to demonstrate equivalent senior professional, clinical and leadership experience
• Evidence of recent continuing professional development, including safeguarding, clinical supervision, leadership and quality improvement.

Desirable

• Postgraduate qualification, management qualification or equivalent evidence of advanced leadership development.
• Additional qualification in child development, family work, public health, systemic practice, psychological therapies, nursing, AHP, social work or another relevant child-facing discipline.

Experience

Essential

• Substantial senior clinical and professional leadership experience in services for babies, children, young people and families.
• Experience of working across CAMHS, specialist mental health, community health or related integrated children's services.
• Experience of setting, monitoring and improving clinical and professional standards across multiple disciplines.
• Experience of line managing or professionally supervising senior clinical leaders and supporting multidisciplinary workforce development.
• Experience of presenting assurance, risk and quality reports through senior governance structures
• Experience of leading change across complex services and working with operational, clinical and corporate colleagues.

Desirable

• Experience of professional leadership across both mental health and physical/community children's health services.
• Experience of 0-19 universal services, children's community nursing, therapies, neurodevelopmental pathways or safeguarding partnerships.
• Experience of managing Band 8c or equivalent senior professional leads.

Knowledge

Essential

• Detailed understanding of clinical governance, safeguarding, quality assurance, risk management and regulatory requirements as they apply to children's services.
• Knowledge of professional standards, supervision, revalidation/registration requirements and modern workforce development across non-medical disciplines.
• Understanding of the needs of staff working with children and young people across CAMHS, specialist mental health, community health and 0-19 universal services.
• Knowledge of national policy, inequalities, children's rights, co-production, trauma-informed and family-centred care
• Understanding of quality improvement, audit, research, outcomes measurement and learning from incidents, complaints and patient/carer feedback.

Desirable

• Knowledge of North West London children's services, Ealing Community Partners and Hounslow Community Healthcare.
• Knowledge of commissioning, partnership governance, ICB/local authority interfaces and integrated neighbourhood models.

Skills & Knowledge

Essential

• Able to provide authoritative professional advice across multiple non-medical disciplines while respecting discipline-specific accountability.
• Able to lead through influence across complex matrix arrangements and maintain effective relationships with operational, clinical and corporate leaders
• Able to analyse complex information and provide clear assurance, escalation and recommendations to senior governance forums.
• Able to develop standards, policies, training plans, supervision models and improvement programmes
• Excellent communication, report writing, presentation and facilitation skills, including the ability to manage sensitive, contentious or highly complex issues.
• Able to support staff wellbeing, reflective practice and safe professional decision-making in emotionally demanding children's services

Desirable

• Able to design or chair multi-professional professional forums, standards boards or assurance panels.
• Advanced skills in coaching, restorative leadership, clinical supervision, quality improvement or systems leadership.

POersonal Qualities & Values

Essential

• Visible, compassionate and inclusive leader who role models Trust values.
• Calm under pressure and able to maintain professional judgement in complex and high-risk situations
• Committed to equality, diversity, anti-racist practice, co-production and reducing health inequalities.
• Highly motivated, resilient and able to work independently within an accountability framework.
• Flexible across sites and able to participate in relevant senior leadership arrangements as required.

Desirable

• Evidence of contributing to regional or national professional networks, publications, teaching or conference presentations relevant to children's services.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

West London NHS Trust

Address

Ealing CAMHS

1 Armstrong Way

London

UB2 4SD

United Kingdom

Employer's website

https://www.westlondon.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

• Provide a full range of medical services as defined in the core GP contract, additional and enhanced services where appropriate.
• Provide other personal medical services to meet identified patients need.
• Make professional, autonomous decisions in relation to presenting problems whether self-referred or referred from other healthcare professionals within the organisation.
• Assess the healthcare needs of patients with undifferentiated and undiagnosed problems.
• Screen patients for disease risk factors and early signs of illness.
• Develop care plans for health in consultation with patients and in line with current practice; disease management protocols, provide counselling and health education.
• Work within current ICB policy for prescribing.

Person Specification

Experience

Essential

• Eager to learn and grow in healthcare environment.
• Strong clinical skills with an evidence-based approach to patient care.
• Proficient in using electronic health records and embracing new technologies.
• Excellent interpersonal skills with the ability to work effectively within a multidisciplinary team.
• Passionate about technology and improving healthcare outcomes.
• Ability to manage time effectively and work independently.
• Experience of working in a GP practice and Primary Care

Qualifications

Essential

• Registration and Certification
• Be included in NHS England list of medical practitioners as per section 91 of the NHS Act 2006.
• Hold full registration with the General Medical Council (GMC) on the General Practitioner Register.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Fir Park Medical Centre

Address

Lanark Gardens

Upton Rocks

Widnes

Cheshire

WA8 9DT

United Kingdom

Employer's website

https://www.firparkmedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

To respond to patient comments or complaints regarding any food quality issues and ensure appropriate action is taken

Liaise with all staff regarding any service issues and any changes to Menus on a daily basis

To work with any new starters to the department, demonstrating tasks and methods of work.

Report any maintenance problems or defects within the Kitchen to the Estates Department.

To deal with deliveries on an occasional basis, receiving any deliveries into the department, ensuring correct procedures are carried out in accordance with the HACCP system.

Person Specification

Experience

Essential

• Demonstrate knowledge of bulk cooking
• Give an example
• 1 Year experience

Desirable

• Working as a team
• Knowledge of large scale catering

Experience

Essential

• Minimum 2 years
• Clear communication skills

Desirable

• Basic Food Hygeine
• Allergen awareness
• NVQ Level 1/2

Experience

Essential

• Able to work un supervised

Desirable

• Understanding of HACCAP
• Evidence to support knowledge

Team work

Essential

• Able to work un supervised
• Communicate current legislation

Desirable

• Working as a team
• Explain all aspects of the job advertised

Cooking

Essential

• Be able to demonstrate creation of a menu
• Communicate current legislation

Desirable

• Basic Food Hygeine
• Work well within a large team

Fitness

Essential

• Physically Fit

Desirable

• Understanding of HACCAP

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North Cheshire and Mersey NHS Foundation Trust (WHH)

Address

Warrington

Lovely Lane

Warrington

WA5 1QG

United Kingdom

Employer's website

https://northcheshireandmersey.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

As a Band 5 Musculoskeletal Physiotherapist within the County Durham and Darlington Integrated Musculoskeletal Service, you will play an important role in delivering high-quality, evidence-based physiotherapy care to patients across County Durham and Darlington. Working within one of the largest integrated NHS trusts in England, you will be part of a supportive and experienced multidisciplinary team committed to providing timely, patient-centred MSK services.

You will manage your own outpatient caseload, assessing and treating patients presenting with a broad range of musculoskeletal conditions, including acute injuries, persistent musculoskeletal pain, orthopaedic and fracture clinic referrals, post-operative rehabilitation, soft tissue injuries, spinal conditions, upper and lower limb disorders, and patients requiring gym-based rehabilitation programmes. You will be responsible for planning, delivering and evaluating individualised treatment programmes that reflect the patient's goals, clinical presentation and evidence-based practice.

The role requires you to undertake comprehensive subjective and objective assessments, use sound clinical reasoning to formulate physiotherapy diagnoses, identify red flags and recognise when patients require escalation to senior clinicians or other services. You will deliver a range of physiotherapy interventions including exercise therapy, manual therapy, gym rehabilitation, education, advice, self-management strategies and health promotion to support patients in achieving the best possible outcomes.

You will monitor and review patient progress throughout their episode of care, adapting treatment plans where appropriate and ensuring safe, timely discharge when patients have achieved their rehabilitation goals. You will work closely with consultants, GPs, senior and advanced physiotherapists, extended scope physiotherapists and other members of the multidisciplinary team to ensure coordinated care and seamless patient pathways.

As part of the outpatient MSK service, you will be expected to organise and prioritise your workload effectively, balancing new and follow-up appointments while responding to changing service demands. You will maintain accurate, comprehensive and timely electronic patient records using SystemOne, ensuring documentation meets HCPC, CSP and Trust standards for clinical governance, confidentiality and professional accountability.

The successful candidate will actively participate in regular clinical supervision, in-service training and continuing professional development to enhance their knowledge and clinical skills within musculoskeletal physiotherapy. You will contribute to clinical audit, quality improvement initiatives and service development activities, supporting the delivery of a safe, effective and continually improving MSK service across County Durham and Darlington.

This post offers an excellent opportunity for a motivated Band 5 physiotherapist to gain experience within a busy NHS MSK outpatient service, develop clinical confidence, and work within a team that values learning, collaboration and high-quality patient care.

Person Specification

Special Skills and Knowledge

Essential

• Knowledge of evidence-based physiotherapy practice and current guidance relevant to the assessment and management of musculoskeletal conditions.
• Understanding of the professional, legal and ethical responsibilities of a registered physiotherapist, including HCPC and CSP standards.
• Demonstrates developing clinical reasoning skills, including recognition of red flags and knowing when to seek senior advice or refer appropriately.
• Ability to organise and prioritise a varied clinical workload with support, adapting to changing service demands.
• Excellent verbal and written communication skills, with the ability to communicate effectively with patients, carers and members of the multidisciplinary team.
• Competent IT skills, including the use of electronic patient records, Microsoft Office applications and digital systems used to support patient care and service delivery.

Desirable

• Knowledge of current developments and emerging evidence in musculoskeletal physiotherapy practice.
• Understanding of clinical audit, quality improvement and service evaluation within an NHS setting.
• Willingness to participate in audit, quality improvement and service development activities.
• Experience of supporting or participating in student education, peer learning or in-service training.
• Experience of using electronic patient record systems and digital tools to support patient care and clinical practice.
• Awareness of NHS MSK pathways and the importance of delivering evidence-based, patient-centred care.

Experience

Essential

• Undergraduate NHS clinical placement experience across the core clinical areas of physiotherapy, for example MSK, orthopaedics/trauma, neurology, cardiorespiratory care.
• Experience of working effectively within a multidisciplinary team.
• Evidence of excellent verbal and written communication skills across a range of clinical or professional settings.

Desirable

• Experience of working within a musculoskeletal physiotherapy service through undergraduate placements or post-registration employment.
• Experience of contributing to the learning and development of others, including supporting students, peers or new team members.
• Experience of participating in clinical audit, service evaluation, quality improvement or service development activities.

Statutory Registration

Essential

• HCPC registration

Desirable

• Member of CSP

Qualifications

Essential

• BSc in Physiotherapy or equivalent.
• Evidence of continuing professional development, including reflective practice
• An understanding of County Durham and Darlington NHS Foundation Trust values and how you adhere to them

Desirable

• Evidence of continuing professional development relevant to musculoskeletal physiotherapy.
• Attendance at postgraduate courses or training relevant to MSK physiotherapy practice.

Special Requirements

Essential

• Able to travel independently to fulfil duties of this post

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

County Durham & Darlington NHS Foundation Trust

Address

Darlington Memorial Hospital NHS Trust

Hollyhurst Road

Darlington

County Durham

DL3 6HX

United Kingdom

Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE TO EVERY LIFE

We have an exciting opportunity for a Bank Mental Health Nurse to join our Mental Health team at HMP Winchester, a category B Prison located in central Winchester.

HMP Winchester is a Category B Local remand prison located in Central Winchester accommodating approximately 670 male prisoners.

Although the site is close to Winchester city centre there is onsite parking for all staff and it is a short walk from Winchester train station.

Hours

Weekdays and weekends, working 08:00-16:00 - 7 day service. Ad-hoc requirement.

Salary

£23.83 per hour

How will we support you?

Bespoke induction, including our Introducing Health in Justice training course

Competency framework

Regional and national career development opportunities

Our bespoke Learning Management System to address your learning needs

Support from the wider team

Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks.

Person Specification

Qualifications

Essential

• Please click apply to view job description and personal specification

Desirable

• Please click apply to view job description and personal specification

Experience

Essential

• Please click apply to view job description and personal specification

Desirable

• Please click apply to view job description and personal specification

Additional Criteria

Essential

• Please click apply to view job description and personal specification

Desirable

• Please click apply to view job description and personal specification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Practice Plus Group - Health in Justice

Address

Romsey Rd

Winchester

Hampshire

SO22 5DF

United Kingdom

Employer's website

https://practiceplushij.com/ (Opens in a new tab)

Job description

Job responsibilities

• Drive implementation and delivery of the NHS Strategic Commissioning Framework and LNR Operating Model.
• Lead the development of the UEC and Acute pathways working across the Acute and community sectors and work with colleagues involved in out of hospital commissioning to achieve whole health economy transformational change in designing new service models.
• Ensure clinical and patient leadership in change processes
• Oversee the delivery of contractual arrangements in partnership with relevant colleagues across the ICB.
• Lead the transformationof a wide range of safe patient focused services across UEC and Acute Care.
• Design services in partnership with partners, specifying the range, nature and quality of services to be provided along different patient pathways, in line with national policy.
• Build capability at all levels in the local health system to ensure that best practice is identified and spread to maximise potential and high-quality service provision
• Work in collaboration to ensure that outcomes are delivered in line with ICB plans
• Ensure outcomes are driven through appropriate contracting approaches.
• Contribute to the formulation of public documents, consultations, external and internal audits, ICB development and any other as agreed with your line manager.

Person specification

Knowledge, Training and Experience

• Educated to masters level in relevant subject or equivalent level of experience of working at a similar level in specialist area
• Extensive knowledge of and expertise in specialisms relevant to function and role
• Proven and significant leadership experience
• Demonstrated expertise in a Healthcare environment
• Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement
• Experience of developing and implementing integrated care across multiple stakeholders including health and local government.
• Experience at a senior level of interpreting and implementing national strategy, policy, plans, guidance and directives

Communication Skills

• Developed communication skills for delivering key messages to a range of stakeholders both internal and external (including outside the NHS) to the organisation, some at very senior level
• Good presentational skills for conveying complex concepts.
• Ability to use informed persuasion to influence others.

Analytical & Planning Skills

• Evidence of planning and delivering programmes and projects and services on time

Autonomy & Management Skills

• Ability to work without supervision, providing specialist advice to the organisation, working to tight and often changing timescales.
• Interpreting national policy for implementation

Physical Skills and Equality & Diversity

• Working knowledge of Microsoft Office with intermediate keyboard skills
• Demonstrates knowledge and understanding of equality of opportunity and diversity taking into account and being aware of how individual actions contribute to and make a difference to the equality agenda.

Please note, there is a requirement for all positions at Bands 8b and above to be part of a On Call rota.

All new entrants to the ICB for a permanent position will be subject to a 6 month probationary period. For new entrants appointed on a fixed-term basis, the probationary period is between 1 and 6 months.

We are an equal opportunities employer and all applications will be welcomed and considered regardless of a persons age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

We welcome applications from disabled candidates and those applicants need only meet the essential criteria to be invited to interview. We will also make any reasonable adjustments to the recruitment process, including the Job Description and Person Specification, to enable you to pursue your application, providing that you inform us of any special requirements.

Arden & GEM CSU administer this account on behalf of the ICB, you may receive communications from both the CSU and the ICB during your recruitment.

If you are offered a job, information will also be transferred into the national NHS Electronic Staff Record (ESR) system and other secure, internal NHS workforce systems in order to support and manage your recruitment and employment within the organisation.

Person Specification

Knowledge, Training and Experience

Essential

• Educated to master's level in relevant subject or equivalent level of experience of working at a similar level in specialist area
• Extensive knowledge of and expertise in specialisms relevant to function and role. Experience at a senior level of Urgent and Emergency Care, acute pathways and/or provider environments with an accomplished track record.
• Proven and significant leadership experience.
• Evidence of post qualifying continuing professional development
• Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement
• Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement
• Member of a relevant professional body

Communication Skills

Essential

• Developed communication skills for delivering key messages to a range of stakeholders both internal and external (including outside the NHS) to the organisation, some at very senior level
• Good presentational skills for conveying complex concepts
• Ability to use informed persuasion to influence others

Analytical

Essential

• Ability to identify risks, anticipate issues, create solutions and resolve problems in relation to project or service delivery
• Ability to understand a broad range of complex information quickly and make decisions where opinions differ/no obvious solution

Planning Skills

Essential

• Evidence of planning and delivering programmes and projects and services on time

Autonomy

Essential

• Ability to work without supervision, providing specialist advice to the organisation, working to tight and often changing timescales .
• Interpreting national policy for implementation

Management Skills

Essential

• Skills for direct line management and job management
• Skills for delivering results through managing others and using a range of levers in the absence of direct line management responsibility
• Skills for managing relationships with a range of different stakeholders

Physical Skills

Essential

• Working knowledge of Microsoft Office with intermediate keyboard skills

Equality and Diversity

Essential

• Demonstrates knowledge and understanding of equality of opportunity and diversity taking into account and being aware of how individual actions contribute to and make a difference to the equality agenda.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NHS Northamptonshire Integrated Care Board

Address

Haylock House / County Hall

Leicestershire

LE3 8TB

United Kingdom

Employer's website

https://www.icnorthamptonshire.org.uk/icb (Opens in a new tab)

Job description

Job responsibilities

The role will involve handling a high volume of incoming telephone enquiries, assisting patients with their queries and ensuring they are directed to the most appropriate service or member of the team. You will also be responsible for completing and processing online appointment requests, ensuring that information is recorded accurately and that patients receive the appropriate support.

You will work closely with colleagues within the hub and across all practices, using a range of computer systems and digital platforms to manage patient enquiries and support the smooth running of the service. The role requires a high level of confidentiality, professionalism and accuracy at all times.

You will be speaking with a wide range of patients and will need to be confident communicating with people from different backgrounds and with varying needs. The ability to remain calm, professional and courteous when dealing with challenging, sensitive or sometimes difficult inquiries is particularly important.

We are looking for individuals who are patient-focused, approachable, organised and confident communicators, who enjoy working as part of a team and can work effectively in a busy hub environment while maintaining a high standard of service to our patients.

Person Specification

Skills

Essential

• Additional Criteria
• Essential
• Excellent verbal communication skills and a clear understanding of spoken English.
• Good command of written English, with the ability to accurately record information.
• Confident and professional telephone manner.
• Excellent listening skills and the ability to understand what a patient is asking for.
• Able to communicate clearly and appropriately with people from a wide range of backgrounds and with different needs.
• Able to remain calm, polite and professional when dealing with difficult or challenging conversations.
• Able to work accurately and efficiently when handling a high volume of inquiries.
• Good organisational skills and the ability to prioritise workload.
• Able to work effectively as part of a team within a busy hub environment.
• Reliable, punctual and committed to providing a high standard of patient service.
• Understands the importance of patient confidentiality and data protection.
• Flexible and willing to support the needs of both practices and the wider hub team.
• Desirable
• Knowledge and understanding of NHS services and primary care.
• Understanding of the role of reception and patient-facing staff within general practice.
• Knowledge of online consultation and appointment processes.
• Experience of dealing with vulnerable patients or patients with additional communication needs.
• Willingness to undertake further training and develop knowledge of practice systems and services.

Experience

Essential

• xperience
• Essential
• Experience of working in a customer-facing or patient-facing environment.
• Experience of dealing with telephone enquiries and communicating with members of the public.
• Experience of handling a range of enquiries and providing clear and appropriate information.
• Experience of using computerised systems to record and retrieve information.
• Experience of working in a busy environment and managing competing demands.
• Experience of maintaining confidentiality when dealing with personal or sensitive information.

Desirable

• Desirable
• Previous experience within general practice, the NHS or another healthcare environment.
• Experience of working within a hub, contact centre or centralised service.
• Experience of using GP practice systems and online appointment systems.
• Experience of dealing with sensitive, distressed or challenging patients/customers.

Qualifications

Essential

• Person Specification Patient Advisor
• Qualifications
• Essential
• Good standard of general education.
• Good standard of written and spoken English.
• Ability to use basic computer systems and digital applications.
• Desirable
• E

Desirable

• GCSE English and Maths or equivalent.
• Customer service, administration or healthcare-related qualification.
• Training in customer service or telephone communication.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Keston and Moorings Medical Practice

Address

Purley War Memorial Hospital

856 Brighton Road

Purley

Surrey

CR8 2YL

United Kingdom

Employer's website

https://www.kestonmedicalpractice.co.uk/ (Opens in a new tab)