Job description

Job responsibilities

For more information on the main responsibilities for this post, please refer to the job description and person specification.

Diversity Statement

At Sheffield Childrens, we are committed to creating an inclusive environment that celebrates diversity and supports everyones success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.

Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at [email protected]. Together, were building a workplace where everyone belongs.

#LI-Onsite

Person Specification

Qualifications & Training

Essential

• GCSE level education or functional skills, or equivalent experience (set out below)

Desirable

• Basic Food Hygiene
• NVQ level 1 & 2 in Cleaning Sciences or equivalent

Experience

Essential

• Experience working in a domestic role
• Experience working in a public facing environment

Knowledge &Skills

Essential

• Ability to manage time effectively and prioritise tasks appropriately
• Ability to pay close attention to detail and ensure accuracy

Personal Attributes

Essential

• Ability to work as part of a team, and complete tasks independently
• Flexibility and ability to adapt to changes
• Willingness to learn new skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Sheffield Children’s NHS Foundation Trust

Address

Becton Centre

Sevenairs Road

Sheffield

S20 1NZ

United Kingdom

Employer's website

https://www.sheffieldchildrens.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For more information on the main responsibilities for this post, please refer to the job description and person specification.

Please note: We do not offer visa sponsorship for Band 2 roles.

Diversity Statement

At Sheffield Childrens, we are committed to creating an inclusive environment that celebrates diversity and supports everyones success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.

Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at [email protected]. Together, were building a workplace where everyone belongs.

Person Specification

Qualifications

Essential

• GCSE Educated to GCSE level in English and Maths or equivalent experience

Desirable

• Customer care hygiene qualifications at intermediate level

Experience

Essential

• Experience of a domestic/cleaning role

Desirable

• Experience of working with children and their families with health care needs
• Experience in customer care
• Knowledge of how a theatre department runs

Knowledge

Essential

• Knowledge of health and Safety processes/policies

Desirable

• Knowledge of infection control
• Knowledge of Health and Safety policy

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Sheffield Children’s NHS Foundation Trust

Address

Sheffield Children's NHS Foundation Trust

Western Bank

Sheffield

S10 2TH

United Kingdom

Employer's website

https://www.sheffieldchildrens.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Primary:

Able to document contemporaneous Consultations according to NMC guidelines using EMIS clinical system

Maintain accurate clinical records in conjunction with legislation

Ensures awareness of statutory and local clinical protection procedures, including systems of referral.

Provide routine nursing care to patients as required in accordance with clinical based evidence

Perform venepuncture according to local guidelines

Request pathology services as necessary

Process pathology results if required

Provide a holistic approach to wound management and implement wound care in line with current evidence based guidelines and local wound protocol

Suture removal

Perform ECGs

Obtain and document informed consent (either verbal or written)

Ensure infection control guidelines are maintained

Confidentially of information gained at work must be always preserved

Ensure read codes and templates are used effectively

Identify, manage, and support patients at risk of developing long-term conditions, preventing adverse effects on the patients health

Provide chronic disease clinics, delivering patient care as necessary, referring patients to secondary / specialist care as required

Maintain chronic disease registers

Offer advice about childhood and adult vaccinations and ensure vaccines are administered under patient group directions

Provide vaccination and travel medicine services

Prioritise health issues and intervene appropriately

Support the clinical team with all safeguarding matters, in accordance with local and national policies

Deliver opportunistic health promotion where appropriate

Perform a holistic assessment of patients attending for cervical cytology smear tests (if carrying out this service)

Recognise, assess, and refer patients presenting with mental health needs

Aware of identification and reporting procedures related to professional standards

Recognize and manage anaphylaxis according to current UK guidelines

Able to perform CPR according to current UK guidelines

Secondary:

Develop, implement, and embed health promotion and well-being programmes

Implement and evaluate individual treatment plans for chronic disease patients

Assist GPs with minor surgery when required

Chaperone patients where necessary

Support the team in dealing with clinical emergencies

Liaise with external services / agencies to ensure the patient is supported appropriately

Monitor and ensure the safe storage, rotation, and disposal of medicines

Support junior members of the nursing team, providing guidance when necessary

Participate in local initiatives to enhance service delivery and patient care

Support and participate in shared learning within the practice

Continually review clinical practices, responding to national policies and initiatives where appropriate

Participate in the review of learning events

Educational:

Identify personal development and training needs in conjunction with the Nurse manager and deputy Practice Manager

Participate in clinical supervision and annual appraisals

Support others with their training and development needs

To participate in continuing education and maintain a contemporary level of professional knowledge and skills

Undertake all mandatory training and induction programmes

To be familiar with emergency procedures

Contribute to and embrace the spectrum of clinical governance

Attend team meetings for the purpose of maintaining an informed interest in the work undertaken at the practice and contribute to the primary healthcare team objectives

Be familiar with and adhere to practice policies and protocols

Maintain a clean, tidy, effective working area at all times

Attend a formal appraisal with their line manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed

Personnel:

Maintain good professional relationships

Take reasonable care of their own safety and that of other persons who may be affected by their act or omission

Co-operation with the practice to ensure all members of the team adheres to statutory regulations/policies, codes of practice and departments safety rules

Offer innovative ways of working and opportunities to facilitate learning

Maintains a caring environment through the support of colleagues

Take an active involvement in staff meetings

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety:

Will implement and lead on a full range of health promotions. They will manage their own and others health and safety and infection control as defined in the practice Health & Safety policy, and to adhere to the infection control policy and guidelines. This will include (but will not be limited to):

Using personal security systems within the workplace according to practice guidelines

Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines

Responsible for the correct and safe management of the specimens process including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process

Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes

Safe management of sharps procedures

Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management

Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised

Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers

Undertaking infection control training (minimum annually)

Demonstrate due regard for safeguarding and promoting the welfare of children. Ability to recognise signs and symptoms of child abuse

Equality and diversity:

Will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings priorities and rights.

Personal/Professional development:

Will participate in any training implemented by the practice as part of the employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

Will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources

Communication:

Should recognise the importance of effective communication within the team and will strive to:

Communicate effectively with other team members

Communicate effectively with patients and carers

Recognize peoples needs for alternative methods of communication and respond accordingly

Contribution to the implementation of services:

The post-holder will:

Apply practice policies, standards and guidance

Discuss with other members of the team how the policies, standards and guidelines will affect own work

Participate in audit where appropriate

Support the practice in achieving quality indicators and targets

Standard Requirements:

RGN with current PIN number

To work in accordance with NMC code of conduct

Membership of professional body e.g. RCN/MDU

Appropriate training/experience in chronic disease management and other training as identified by their manager; evidence of updates required.

Job description is not exhaustive, you will be required to carry out other duties required by the practice, on a temporary or permanent basis.

Person Specification

Knowledge and Skills

Essential

• Previous nursing skills in primary care: ECGs, phlebotomy, wound care, adult and child immunisations, etc.
• Excellent communication skills
• Cervical screening
• Knowledge and experience with chronic disease management
• Compression dressings

Desirable

• Knowledge of current issues affecting the NHS, particularly in Primary Care
• Desire to gain further nursing skills / qualifications
• Travel vaccinations
• Contraceptive reviews

Qualifications

Essential

• Primary Care experience
• Registered General Nurse
• Evidence of continued professional development.
• Recognised qualification to diploma level or above in chronic disease preferably Diabetes or Asthma
• Vaccinations/Immunisation training

Desirable

• Prescribing
• COPD

Qualities/Attributes

Essential

• Able to demonstrate enthusiasm to develop nursing skills
• An understanding, acceptable and adherence to the need for strict confidentiality
• Ability to use own judgement, resourcefulness and common sense
• Ability to work without direct supervision and determine own workload priorities
• Ability to work as part of an integrated multi-skilled team
• Pleasant and articulate
• Ability to work under pressure
• Able to use own initiative

Experience

Essential

• Experience of dealing with patients and the public.
• Must have 2 years of experience working within Primary Care.

Desirable

• Experience of EMIS clinical system

Other

Essential

• Ability to deliver care within patients homes for housebound chronic disease checks, flu, pneumococcal, COVID, Shingles Vaccinations

Desirable

• Flexibility of working hours
• Car driver/clean licence/business insurance

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Frome Valley Medical Centre

Address

2 Court Road

Frampton Cotterell

Bristol

BS36 2DE

United Kingdom

Employer's website

https://www.fromevalley.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please find attached job description for full details.

Advertising date : 28th August 2026

Closing date : 11th September 2026

We welcome your application.

Person Specification

Qualifications and Training

Essential

• OCR/RSA Level 2 Typing/Word processing qualification (or equivalent) and/or relevant demonstrable experience
• Good general level of education to O-Level/ GCSE or equivalent in English Language
• NVQ in Business Administration (or equivalent)

Desirable

• NVQ Level 2 in Customer Care (or equivalent)

Skills and Knowledge

Essential

• Working knowledge of Microsoft applications, including Outlook, Word, Excel and Power Point
• Able to input data accurately and efficiently
• Good communication and interpersonal skills, both verbal and written
• Demonstrates good Customer Care Skills
• Good working knowledge of office procedures
• Good organisational and planning skills using own initiative

Desirable

• Knowledge of working in an NHS environment

Experience

Essential

• Experience of working in an administration role
• Ability to uphold confidentiality at all times
• Able to prioritise and plan own workload

Desirable

• Experience of working in an NHS/healthcare setting
• Experience using stock
• Experience of working with paper-based and electronic filing systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust

Address

Keegan Court

Grassbanks

Gateshead

NE10 8DX

United Kingdom

Employer's website

https://www.cntw.nhs.uk/careers/ (Opens in a new tab)

Job description

Job responsibilities

We are looking for an enthusiastic, organised, and compassionate Receptionist/Administrator to join our dedicated team.

This is a varied and rewarding role that combines front-line patient contact with administrative support. The successful candidate will play a key role in ensuring our patients receive an excellent service while supporting the smooth running of the practice.

Job Types: Permanent, Part-time

Pay: £13.33 per hour

Expected hours: 18 hours per week

Person Specification

Experience

Essential

• Has excellent customer service and communication skills.
• Is confident using computer systems and Microsoft Office applications.
• Can remain calm and professional when working in a busy environment.
• Has strong organisational and multitasking abilities.
• Demonstrates attention to detail and accuracy.
• Works well both independently and as part of a team.
• Understands the importance of confidentiality.
• Can provide flexibility to cover additional hours for colleague leave and absence.

Desirable

• Previous experience in a GP practice, NHS, healthcare or reception setting.
• Experience using EMIS Web or other clinical systems.
• Knowledge of NHS primary care services.
• Experience handling confidential information.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Broken Cross Surgery

Address

Waters Green Medical Centre

Sunderland Street

Macclesfield

Cheshire

SK11 6JL

United Kingdom

Employer's website

https://www.macclesfieldprimarycarenetwork.co.uk/macclesfield-gp-practices/broken-cross-surgery/ (Opens in a new tab)

Job description

Job responsibilities

Do you have driving & administration experience? Primary care 24 (PC24) are looking for Drivers to join our workforce, who will drive clinicians to home visits and cover reception duties in our Out of Hours services. You will ensure the medic car assigned to the shift is checked, properly equipped and all IT equipment is logged on. The driver will act as support to the Clinician on shift and ensure they arrive at the dispatched home visits in a safe and efficient manor, and within the required time frames. These visits can range anywhere in the geographical footprint of Primary Care 24, so you must be flexible and adapt to change, as visits assigned may change due to the type of priorities that they may be assigned to.

Salary:£25,499.00 per annum (pro rata) or £13.04 per hour for our Bank employees

Department: Out of Hours

Location: Various Primary Care 24 Locations, including St Helens, Sefton, Liverpool, Knowsley, Warrington, Halton, Southport and Formby

Shifts: Monday - Sunday, Evenings 6pm 11pm and Overnights 10.45pm 8am

What will I be doing?

• Driving clinicians on shift to home visits within our areas of operation, within set time frames.
• Ensure the medical car is checked, properly equipped and all IT equipment logged.
• Be the first point of contact greeting patients attending appointments, handling enquiries.
• Carry out all admin duties ensuring attention to detail and confidentiality at all times.
• Be fully up to date with all policies and procedures related to the role ensuring they are always followed.
• Liaise with dispatchers through shift when driving.
• Ensure detailed handovers are complete after every shift.
• Be the first point of contact greeting patients attending appointments, handling enquiries, when covering reception duties.

What do I need?

• Full UK clean driving licence
• Great communication skills
• Basic computer skills including keyboard and data entry skills
• Demonstrated ability to conduct through vehicle inspections, including checking oil levels, tire pressure and tread depth
• A proactive mind set to seek guidance when required
• Competent in using IT systems

Whats on offer?

Salaried

• £25,499.00 per annum (pro rata)
• Permanent salaried set shifts
• 27 days annual leave pro rata -previous NHS Service will betaken into account
• NHS pension, car fleet & home electronics schemes
• Cycle to work scheme
• Eligible to apply for blue light card
• Colleague wellbeing package - which includes a doctor line, access to Westfield rewards, wellbeing support and gym discounts.
• Professional development

Bank

• £13.04 per hour
• Bank agreement, where you can bid for the shifts available that suit you.
• NHS Pension Scheme
• Eligible to apply for the blue light card

About us -

Primary Care 24 (PC24) is a not-for-profit social enterprise established in 1990, delivering NHS contracts exclusively. The majority of our surplus is reinvested in patients and staff. We believe that primary healthcare should be accessible for everyone and are committed to delivering the best quality care we can, challenging social exclusion and working locally, where and when we can, to support our communities. We combine the best of the NHS with social enterprise innovation, developing solutions for NHS primary care and caring for our clinicians so that they can, in turn, care for our patients.

Come join our proud team!

This vacancy may close before the closing date if the recruiting manager deems sufficient applications have been received. Therefore, it is advised to complete your application as early as possible to avoid disappointment.

Person Specification

General Requirements

Essential

• Please refer to job description above

Desirable

• Please refer to job description above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Care 24

Address

Various

L13 1FB

United Kingdom

Employer's website

https://primarycare24.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see the attached Job Description and Person Specification for more details regarding this role.

Person Specification

Qualifications and/or Professional registration

Essential

• Good basic education

Desirable

• NVQ 2/3 and or Care certificate

Experience

Essential

• Experience in acute/emergency nursing care

Skills and Knowledge

Essential

• Moving and Handling skills
• Importance of confidentiality, privacy and dignity
• Excellent written and spoken English
• Ability to problem solve, anticipate and forward plan

Desirable

• Wound Care Management
• Removal of sutures
• Recording 12 lead ECG's
• Application and problem solving of plaster casts

Other requirements

Essential

• IT literate/ must be able to use a computer
• Must be able to undertake nursing observations and able to recognise a deteriorating patient
• Is able to participate as a team member
• Flexibility in shift/working patterns to meet the needs of the service
• Willing to accept additional responsibilities as delegated by senior staff

Desirable

• A special interest in urgent care nursing

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sussex Community NHS Foundation Trust

Address

Crawley Hospital

West Green Drive

Crawley

RH11 7DH

United Kingdom

Employer's website

https://www.sussexcommunity.nhs.uk/work-with-us/ (Opens in a new tab)

Job description

Job responsibilities

This role is about much more than delivering digital systems. It is about taking accountability for ensuring digital services solve the right problems, deliver the intended outcomes and continue to meet the needs of patients and staff over time.As Deputy Director, Digital Service Owner, you will lead the evolution of the Trust's digital services through a user-centred, outcome-focused approach. You will work closely with clinicians, operational colleagues, patients and partners to understand user needs, improve services and ensure investment decisions deliver meaningful benefits.You will be responsible for ensuring digital services are safe, effective, sustainable and continually improved, balancing user needs, organisational priorities, risk and available resources. You will oversee service strategy, delivery, adoption, performance and optimisation, ensuring teams focus on real-world outcomes rather than simply implementing technology.We're looking for a leader who understands that service ownership means accountability. Someone who can create the conditions for multidisciplinary teams to succeed, champion user-centred design and agile delivery, and ensure every digital service delivers value for patients, staff and the communities we serve.

Person Specification

Qualifications and/or professional registration

Essential

• Master's degree or equivalent experience in Digital, Informatics, Technology, Business Change or related discipline.
• Extensive specialist knowledge acquired through postgraduate study or equivalent senior experience.
• Agile, Scrum qualification. NHS Digital Leadership Programme.

Desirable

• Evidence of senior leadership development. Portfolio, Delivery, Product, Service Management or Change qualification.

Experience

Essential

• Significant senior leadership experience within NHS, healthcare or similarly complex organisations.
• Experience of service ownership, product management or digital delivery leadership.
• Experience leading multidisciplinary teams.
• Experience managing complex digital products and services through their lifecycle.
• Experience developing digital strategies and roadmaps.
• Experience managing substantial budgets.
• Proven experience of developing successful business cases, funding bids, investment proposals or transformation programmes that have secured external funding or investment.
• Experience of benefits realisation and service performance management.
• Experience engaging with senior stakeholders at executive level.

Skills and knowledge

Essential

• Expert understanding of service ownership principles.
• Strong understanding of NHS digital strategy and transformation.
• Strategic planning and organisational leadership capability.
• Excellent stakeholder management and influencing skills.
• Excellent communication and presentation skills.
• Financial and commercial management capability.
• Strong risk and governance management skills.
• Ability to analyse highly complex information and make evidence-based decisions.
• Expert knowledge of user-centred design and service improvement methodologies.
• Strong understanding of agile delivery methods and digital product management.
• Strong understanding of NHS funding mechanisms, national transformation programmes and digital investment routes.
• Ability to influence regional and national stakeholders and develop compelling investment cases that secure funding and support organisational priorities.

Other requirements

Essential

• Strategic thinker with ability to translate vision into delivery.
• Strong focus on outcomes and benefits realisation.
• Collaborative and inclusive leadership style. Ability to manage ambiguity and complexity.
• Passion for improving patient and staff experience through digital services.
• Demonstrates SCFT values and behaviours.
• Able to bring pace, value and innovation.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Sussex Community NHS Foundation Trust

Address

Brighton General Hospital

Elm Grove

Brighton

BN2 3EW

United Kingdom

Employer's website

https://www.sussexcommunity.nhs.uk/work-with-us/ (Opens in a new tab)

Job description

Job responsibilities

Job Title

Operational Manager & Deputy Practice Manager

Responsible To

Practice Manager

Job Purpose

The Operational Manager & Deputy Practice Manager is responsible for the effective day-to-day operational management of the practice, ensuring the delivery of safe, effective, responsive and high-quality services to patients.

The post holder will provide leadership across reception and administration services, complaints management, patient experience, premises and estates, health and safety, governance, business continuity, quality assurance and regulatory compliance.

The post holder will act as Deputy Practice Manager and support the strategic objectives of the practice whilst ensuring operational excellence, regulatory compliance and continuous improvement.

The post holder will be a member of the Senior Leadership Team and contribute to the strategic development of the practice.

Key Areas of Responsibility

Operational Management

• Day-to-day operational leadership.
• Service improvement and operational performance.

Reception & Administration Services

• Management of the Reception Team.
• Rotas, performance management and workforce planning.

Patient Access & Capacity Management

• Oversight of patient access and appointment systems.
• Demand and capacity planning.
• Appointment utilisation and access performance monitoring.
• Coordination of additional clinical capacity where required.
• Development and implementation of patient access procedures.

Complaints & Patient Experience

• Management of complaints, concerns and compliments.
• Patient Participation Group and patient feedback.

Premises & Estates

• Day-to-day premises management.
• Contractor management and maintenance programmes.

Health & Safety & Compliance

• Risk assessments.
• Statutory inspections.
• Compliance monitoring.

Governance & Quality Assurance

• Policies and procedures.
• Audit and action plan management.
• Governance oversight.

CQC Readiness

• Inspection preparation.
• Evidence gathering and compliance monitoring.

Business Continuity

• Business Continuity Lead.
• Emergency planning and service recovery.

Workforce Development

• Non-clinical induction.
• Training and mandatory training compliance.
• Workforce development support.

Deputy Practice Manager Duties

• Deputise for the Practice Manager.
• Attend meetings and represent the Practice Manager when delegated.

Person Specification

Experience

Essential

• Essential
• Leadership and line management experience.
• Strong organisational abilities.
• Experience of complaints management.
• Experience of operational management.
• Excellent communication and interpersonal skills.
• Understanding of governance and compliance.
• Experience of implementing service improvements.
• Ability to manage competing priorities.

Desirable

• Desirable
• Primary care experience.
• Understanding of CQC regulations.
• Health & Safety qualification.
• Management qualification.
• Project management experience.
• Estates or facilities management experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Whitley House Surgery

Address

Crompton Building

Writtle Road

Chelmsford

Essex

CM1 3RW

United Kingdom

Employer's website

https://www.whitleyhouse.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Want to be a part of a team that is on the frontline of Children`s & Young People's mental health?

If you do then this is an exciting & rewarding role where no two days feel the same. As an Education Mental Health Practitioner, you will work directly with children & young people in schools, helping them to understand their emotions, build resilience & feel more in control of their lives.

You will deliver evidence based support for pupils with mild to moderate mental health needs, using your skills to make a real & lasting impact. Whether you are supporting someone through anxiety, low mood or lifes everyday pressures, your work will help them feel safer, stronger & more connected.

But this role is about more than one to one work. You will also be a key part of each schools wider wellbeing culture. That means advising teachers, supporting families & helping embed a whole school approach to emotional health. You will share your knowledge, build relationships & play a vital role in making mental health support more visible & more effective.

You will be part of a committed, friendly & values driven team. You will receive high quality supervision, ongoing training & space to grow your practice. If you are looking for a role that is hands on, meaningful & full of purpose, this is it.

Join us & become part of a team that champions compassion, resilience, & innovation. Together, well create a brighter, healthier future for our young people.

Person Specification

Qualifications

Essential

• Be a suitably qualified Education Mental Health Practitioner

Desirable

• Teaching qualification
• Youth Mental Health First Aid trained

Experience

Essential

• Knowledge of educational environments
• Knowledge of safeguarding issues
• Knowledge of capacity and consent issues including Gillick competence
• Experience of working with children and young people, their families and others
• Experience of working and liaising with a wide variety of agencies and stakeholders
• Experience of working with children and young people who have social, emotional and/or behavioural difficulties
• Experience of working with anxiety disorders
• Experience of working with affective (mood) disorders
• Experience of the delivery of specific therapeutic interventions to children, young people or their families (e.g. CBT, solution focused brief therapy)

Desirable

• Knowledge of the functional operation of specialist Children and Young Peoples Mental Health and Emotional Wellbeing services teams
• Experience of working with children and their families in a healthcare setting
• Experience of working with children and their families in an education setting
• Experience of monitoring and recording outcome measures for childrens emotional wellbeing
• Experience of navigating complex social systems and environments, who may have conflicting priories or agendas
• Experience of working with looked after children
• Experience of working with other vulnerable groups

Additional Criteria

Essential

• Ability to carry out 1:1 therapeutic mental health interventions with children
• Ability to carry out 1:1 therapeutic mental health interventions with families
• Ability to work within educational settings to increase mental health awareness within staff group
• Ability to conduct mental health assessments of children and young people
• Ability to make an assessment of risk and to record and communicate it appropriately
• Ability to take appropriate action to mitigate or manage risk
• Excellent oral and written communication skills
• Excellent time management and organisational skills
• Access to own transport or evidence of ability to commute efficiently between community venues.
• Ongoing commitment to maintain registration in core profession
• Willingness to study further if required

Desirable

• Ability to teach others about mental health issues
• Ability to conduct other group therapeutic interventions with children and their families
• Proven commitment to continuous professional development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Compass

Address

2nd Floor St Katherine’s House

St Mary’s Wharf

Derby

Derbyshire

DE1 3TQ

United Kingdom

Employer's website

https://www.compass-uk.org/ (Opens in a new tab)

Job description

Job responsibilities

Job Summary: To provide and maintain a high standard of nursing care for patients as well as providing nursing assistance to the doctors and other members of the primary healthcare team. The duties will include all tasks normally undertaken by an experienced RGN and in addition any roles agreed between the nurse and the doctors as appropriate, having regard to current and ongoing training needs . Job Responsibilities: Professional: Offer a holistic approach to travel health by providing comprehensive advice to patients prior to travel including; vaccinations and medicines, food hygiene, sun protection. Offer advice about childhood and adult vaccinations and ensure vaccines are administered under patient group directions. Running well person clinics and health promotion programmes by providing a holistic assessment and lifestyle advice on diet, smoking, alcohol intake and exercise. Facilitates change. Assessing problems presented opportunistically by patients, dealing with minor illness. Able to document Consultations according to NMC guidelines Ensures awareness of statutory and local clinical protection procedures, including systems of referral. Ability to recognise signs and symptoms of child abuse. Perform a holistic assessment of patients attending for ear irrigation. Perform a holistic assessment of patients attending for cervical cytology smear tests. Perform venepuncture according to local guidelines. Provide a holistic approach to wound management and implement wound care in line with current evidence based guidelines. Suture removal. Take ECGs Able to recognize and manage anaphylaxis according to current UK guidelines. Able to perform Cardio-pulmonary resuscitation according to current UK guidelines. Assist in the provision of minor surgery. Ability to obtain and document informed consent (either verbal or written). Ensure infection control guidelines are maintained. Ability to monitor and manage maintenance of stock and equipment to include refrigeration, sterilizer and emergency equipment. Confidentially of information gained at work must be preserved at all times. Managerial: Contribute to the assessment of service needs. Assist patients to identify their health needs. Contribute a nursing perspective to the practice development plan. Manage and organise individual patient consultations. Aware of identification and reporting procedures related to professional standards. To attend staff meetings. Ensure effective relationships and communications with the PHCT and other agencies. Support the practice clinical governance agenda. Identify changes to clinical practice that are required to implement evidence-based guidelines. Attend meetings within and outside the Practice as requested/deemed appropriate Educational: Identify personal development and training needs in conjunction with the manager. Participate in clinical supervision where required and as appropriate. Support others with their training and development needs. To participate in continuing education and maintain a contemporary level of professional knowledge and skills. Personnel: Maintain good industrial relations. Take reasonable care of his/her own safety and that of other persons who may be affected by his/her act or omission. Co-operation with the practice to ensure all members of the team adheres to statutory regulations/policies and codes of practice and departments safety rules. Offer innovative ways of working and opportunities to facilitate learning. Facilitates a learning environment within the team. Maintains a caring environment through the support of colleagues. Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Health & Safety: The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include: Using personal security systems within the workplace according to practice guidelines. Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks. Making effective use of training to update knowledge and skills Engaging with and contributing to issues/processes involving Health & Safety in the workplace. Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards. Reporting potential risks identified. Equality and Diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional Development: The post-holder will be expected to participate in any training programme that are relevant and within the scope of a Primary Care Healthcare Assistant and are implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work. Developing the role to its full extended, incorporating the whole range or processes and procedures that are deemed able to be carried out by a Primary Care HCA. Quality: The post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources. Communication: The post-holder should recognize the importance of effective communication within the practice and will: Communicate effectively and appropriately with other team members ensuring good relations and excellent team working are the paramount objective Communicate effectively with patients and carers ensuring that patient well-being and quality medical treatment is paramount Recognize peoples needs for alternative methods of communication and respond accordingly. Personnel: Maintain good industrial relations. Take reasonable care of his/her own safety and that of other persons who may be affected by his/her act or omission. Co-operation with the practice to ensure all members of the team adheres to statutory regulations/policies and codes of practice and departments safety rules. Offer innovative ways of working and opportunities to facilitate learning. Facilitates a learning environment within the team. Maintains a caring environment through the support of colleagues. Contribution to the Implementation of Services: The post-holder will: Apply practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate. FLEXIBILITY This job description is not intended to be an exhaustive description of every duty performed by the Healthcare Assistant role, but rather a guide to the type and nature of the duties. In a small business such as Holdenhurst Road Surgery flexibility in the duties undertaken and the hours worked are essential to achieve the objectives of a smooth running practice. The post holder is required to carry out any duties that fall within the scope of this role, that may reasonably be requested by the Partners or the Practice Manager and that relate to the efficiency and smooth running of the Practice

Person Specification

Qualifications

Essential

• Registered Nurse
• Evidence of appropriate knowledge base.
• Broad knowledge of clinical governance
• Knowledge of Infection Prevention Control including Public Health issues in the local area
• Understands the requirement for PGDs, PSDs and associated policy
• LES/DES/QoF/CQC related clinical and administrative work
• Ability to record accurate clinical notes
• Insight and understanding of current issues in nursing and the NHS
• Immunisations (routine, childhood and travel)
• Venepuncture
• Management of Diabetes, Hypertension, Asthma, Spirometry and CHD
• Understanding of the wider determinants of health, including social, economic and environmental factors and their impact on communities.
• Interest and basic knowledge in long-term conditions.
• Experience of working in accordance with the NMC Code of Professional Conduct
• Experience of working in a primary care environment.
• Ability to listen, empathise with people and provide person centred support in a non-judgemental way
• Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
• Commitment to reducing health inequalities and proactively working to reach people in all communities
• Able to support people in a way that inspires trust and confidence, motivating others to reach their potential
• Able to communicate effectively, both verbally and in writing, with people, their families, carers, community groups, partner agencies and stakeholders.
• Ability to identify risk and assess/manage risk when working with individuals.
• Have a strong awareness and understanding of when it is appropriate or necessary to refer people back to other health professionals/agencies, when what the person needs is beyond the scope of the link worker role, e.g. when there is a mental health need requiring a qualified practitioner.
• Able to work from an asset based approach, building on existing community and personal assets.
• Able to provide leadership and finish work tasks
• Ability to maintain effective working relationships and to promote collaborative practice with all colleagues
• Demonstrates personal accountability, emotional resilience and works well under pressure
• Ability to organise, plan and prioritise on own initiative, including when under pressure and meeting deadlines
• High level of written and oral communication skills
• Ability to work flexibly and enthusiastically within a team or on own initiative.
• Knowledge of and ability to work to policies and procedures, including confidentiality, safeguarding, lone working, information governance and health and safety.

Desirable

• Knowledge of the personalised care approach
• Knowledge of community development approaches.
• Experience of multi-skilled approach to Chronic Disease Management.
• Experience of working in a complex organisation.
• Experience of diagnosis and treatment of minor illnesses.
• Evidence of involvement in Research and Developing.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Shelley Manor & Holdenhurst Medical Centre

Address

Beechwood Avenue

Bournemouth

Dorset

BH5 1LX

United Kingdom

Employer's website

https://www.smh-mc.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

For more information on the main responsibilities for this post, please refer to the job description and person specification.

Please note: We do not offer visa sponsorship for Band 2 roles

Diversity Statement

At Sheffield Childrens, we are committed to creating an inclusive environment that celebrates diversity and supports everyones success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.

Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at [email protected]. Together, were building a workplace where everyone belongs.

#LI-Onsite

Person Specification

Qualifications

Essential

• GCSE level education or functional skills, or equivalent experience

Desirable

• Basic Food Hygiene
• NVQ level 1&2 in Cleaning Sciences or equivalent

Experience

Essential

• Experience working in a domestic role
• Experience working in a public facing environment

Knowledge & Experience

Essential

• Ability to manage time effectively and prioritise tasks appropriately
• Ability to pay close attention to detail and ensure accuracy

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Sheffield Children’s NHS Foundation Trust

Address

Sheffield Children's NHS Foundation Trust

Western Bank

Sheffield

S10 2TH

United Kingdom

Employer's website

https://www.sheffieldchildrens.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For more information on the main responsibilities for this post, please refer to the job description and person specification.

Diversity Statement

At Sheffield Childrens, we are committed to creating an inclusive environment that celebrates diversity and supports everyones success.We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.

Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at [email protected]. Together, were building a workplace where everyone belongs.

#LI-Onsite

Person Specification

Qualifications & Training

Essential

• Level 2 (GCSE or Functional Skills) qualification in Maths and English or equivalent experience
• Food hygiene certificate or to be completed during induction

Experience

Essential

• Experience of customer service or food preparation in a retail catering environment

Knowledge & Skills

Essential

• Knowledge of food hygiene requirements in a catering environment
• Knowledge of infection control procedures e.g. MRSA, Hand Hygiene, COSHH
• Able to support families in a compassionate way, using different methods of communication to suit the situation, and know when and where to refer someone to
• Able to manage different tasks, prioritising workload throughout the day
• Work effectively as part of a team and coordinate with different team members
• Computing skills, including the ability to use software relevant to the role e.g. till operation

personal attribute

Essential

• Able to manage different tasks, prioritising workload throughout the day
• Respect and accommodate the diverse backgrounds, and needs, of families

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Sheffield Children’s NHS Foundation Trust

Address

Becton Centre for Children & Young People

Sevenairs Road

Sheffield

S20 1NZ

United Kingdom

Employer's website

https://www.sheffieldchildrens.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For more information on the main responsibilities for this post, please refer to the job description and person specification.

******We strongly encourage all applicants to review their right to work eligibility before submitting an application to help avoid any disappointment during the recruitment process.

This role has been assigned occupation code 5436 using the CASCOT coding tool. Under current Home Office guidance for further information on occupation codes, sponsorship eligibility and right-to-work requirements, please visit: Skilled Worker visa: Your Job GOV.UK.Skilled Worker visa: eligible occupations and codes - GOV.UK

Diversity Statement

At Sheffield Childrens, we are committed to creating an inclusive environment that celebrates diversity and supports everyones success.We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.

Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at [email protected]. Together, were building a workplace where everyone belongs.

#LI-Onsite

Person Specification

Qualifications & Training

Essential

• Level 2 (GCSE or Functional Skills) qualification in Maths and English or equivalent experience
• Food hygiene certificate or to be completed during induction

Experience

Essential

• Experience of customer service or food preparation in a retail catering environment

Knowledge & Skills

Essential

• Knowledge of food hygiene requirements in a catering environment
• Knowledge of infection control procedures e.g. MRSA, Hand Hygiene, COSHH
• Able to support families in a compassionate way, using different methods of communication to suit the situation, and know when and where to refer someone to
• Able to manage different tasks, prioritising workload throughout the day
• Work effectively as part of a team and coordinate with different team members
• Computing skills, including the ability to use software relevant to the role e.g. till operation

personal attribute

Essential

• Able to manage different tasks, prioritising workload throughout the day
• Respect and accommodate the diverse backgrounds, and needs, of families

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Sheffield Children’s NHS Foundation Trust

Address

Sheffield Children's NHS Foundation Trust

Western Bank

Sheffield

S10 2TH

United Kingdom

Employer's website

https://www.sheffieldchildrens.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Core Responsibilities:

• Consult with patients and their families to undertake assessments of patient need
• Deliver and assist clinical staff in the provision of treatment, preventative care, health promotion, long-term condition management and patient education
• Be an integral part of the general practice team
• Maintain accurate and comprehensive, contemporaneous patient record keeping using EMIS or other clinical software
• Report and record all accidents, incidents and complaints and refer immediately to the Practice Manager and appropriate practice nurse or duty doctor on call.
• Provide clinical support to registered nurses and other healthcare professionals within the organisation
• Deliver basic clinical care interventions under supervision, supporting continuity of care and patient safety initiatives
• Act as a chaperone as required
• Ensure specimens are recorded and ready for onward transportation
• Provide support during minor operations as required
• Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the organisations Policy
• Work within national and local protocols where these exist
• Recognise the boundaries of their practice and know when and to whom patients should be referred
• Support in the delivery of enhanced services and other service requirements
• Support the administrative team on an as-required basis
• Undertake all mandatory training and induction programmes

• Attend staff development training programmes as appropriate, for example BLS training.
• To be familiar with emergency procedures including fire, resuscitation and health and safety
• Contribute to and embrace the spectrum of clinical governance
• Attend team meetings for the purpose of maintaining an informed interest in the work undertaken at the surgery and contribute to the primary healthcare team objectives.
• Be familiar with and adhere to practice policies and protocols.
• Maintain a clean, tidy, effective working area at all times
• Attend a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed

In addition to the primary responsibilities, the Healthcare Assistant has the following wider responsibilities:

• Participate in any audits as directed
• Participate in local initiatives to enhance service delivery and patient care
• Support and participate in shared learning
• Complete opening and closing procedures in accordance with the duty rota

This job description is not exhaustive, and you will be required to carry out any other duties that may be required by the practice either on a temporary or permanent basis.

To always follow the practice code of conduct

Personnel:

• Maintain good professional relationships
• Take reasonable care of his/her/their own safety and that of other persons who may be affected by his/her/their act or omission
• Co-operation with the practice to ensure all members of the team adheres to statutory regulations/policies and codes of practice and departments safety rules
• Offer innovative ways of working and opportunities to facilitate learning
• Maintains a caring environment through the support of colleagues
• Takes an active involvement in staff meetings

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety:

To implement and lead on a full range of health promotions. Manage their own and others health and safety and infection control as defined in the practice Health & Safety policy, and to adhere to the infection control policy and guidelines. This will include (but will not be limited to):

• Using personal security systems within the workplace according to practice guidelines
• Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
• Responsible for the correct and safe management of the specimens process including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
• Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
• Safe management of sharps procedures including training, use, storage and disposal
• Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
• Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised
• Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers
• Undertaking periodic infection control training (minimum annually)
• Demonstrate due regard for safeguarding and promoting the welfare of children. Ability to recognise signs and symptoms of child abuse

Equality & diversity:

Will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional development:

Will participate in any training programme implemented by the practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

Will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources

Communication:

Should recognise the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognize peoples needs for alternative methods of communication and respond accordingly

Contribution to the implementation of services:

• Apply practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate
• Support the practice in achieving quality indicators and targets

Person Specification - Health Care Assistant

Qualifications & Training

Essential:

• NVQ Level 2 or 3 in Health and Social Care (or equivalent)
• Evidence of recent and relevant healthcare training

Desirable:

• Additional training in phlebotomy, ECGs, smoking cessation, wound care, or long-term condition support
• Immunisation and vaccination training (e.g. B12, flu)
• Basic Life Support (BLS) certification

Experience

Essential:

• Recent experience working in a general practice or primary care setting
• Experience carrying out basic clinical duties such as blood pressure checks, phlebotomy, ECGs, health checks, etc.

Desirable:

• Experience supporting chronic disease management
• Experience assisting in minor surgery clinics
• Experience using EMIS Web or similar clinical systems
• Experience of simple wound dressings

Skills & Abilities

Essential:

• Excellent communication and interpersonal skills
• Able to work independently and as part of a multidisciplinary team
• Organised and able to manage time and workload effectively
• Competent IT skills (email, patient records, templates, etc.)
• Able to work under pressure
• Adaptable and able to embrace and implement change

Desirable:

• Ability to adapt to new technologies or systems
• Comfortable supporting patients with complex needs or long-term conditions
• Lateral thinking/problem solving skills

Knowledge

Essential:

• Enthusiastic, motivated, and flexible
• Friendly and approachable manner
• Committed to ongoing professional development
• Reliable and punctual

Desirable:

• Willingness to undertake additional training or qualifications relevant to the role

Person Specification

Qualifications

Essential

• NVQ Level 2 or 3 in Health and Social Care (or equivalent)
• Evidence of recent and relevant healthcare training

Desirable

• Additional training in phlebotomy, ECGs, smoking cessation, wound care, or long-term condition support
• Immunisation and vaccination training (e.g. B12, flu)
• Basic Life Support (BLS) certification

Experience

Essential

• Recent experience working in a general practice or primary care setting
• Experience carrying out basic clinical duties such as blood pressure checks, phlebotomy, ECGs, health checks, etc

Desirable

• Experience supporting chronic disease management
• Experience assisting in minor surgery clinics
• Experience using EMIS Web or similar clinical systems
• Experience of simple wound dressings

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Frome Valley Medical Centre

Address

2 Court Road

Frampton Cotterell

Bristol

BS36 2DE

United Kingdom

Employer's website

https://www.fromevalley.nhs.uk/ (Opens in a new tab)