Job description

Job responsibilities

ABOUT THE ROLE

This is a casual, part-time role offering flexible working. As a Bank Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant.

ABOUT YOU You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Bank Senior Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles.

REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously.

As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary.

If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Person Specification

Qualifications

Essential

• NVQ Level 3 or Advanced Diploma in Health & Social Care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Barchester Healthcare

Address

Barchester Healthcare

Norwich

NR13 6PD

United Kingdom

Employer's website

https://www.barchester.com/ (Opens in a new tab)

Job description

Job responsibilities

Are you a qualified Chef looking for more of a work life balance whilst looking for an opportunity to make what you do matter? We are currently looking for a Peripatetic Chef to join the Barchester family to help support our care homes in and around our the region. Great opportunity to help support several teams and homes in delivering high quality fresh food.Here at the Barchester family, we work with an open, honest, supportive approach, where quality of care is at the heart of everything we do. As sector leading healthcare experts, we are proud to have the highest quality ratings across our 224 homes and hospitals across the UK. It is an exciting time to join the Barchester family . We have an ambitious new builds programme, aiming to open 10 brand new purpose-built homes per year. Barchester have proudly been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK. Barchester are also very proud to be the only healthcare provider in the UK to be accredited as one of the best companies to work for.

ABOUT YOU A personable approach with a genuine interest in the wellbeing of residents A good understanding of nutrition Experience of working with fresh seasonal food NVQs/SVQs or City & Guilds equivalent Up to date food hygiene Ability to create a warm and welcoming environment within our home Confidence engaging with residents Strong kitchen management skills

REWARDS PACKAGE

Work life balance - working days with alternate weekends Competitive rate of pay + travel costs A range of holiday, retail and leisure discounts Opportunity to showcase your talent at the annual Barchester Hospitality Awards Unlimited access to our Refer a Friend bonus scheme

If you are a passionate chef who is keen to be part of a company that centres on celebrating life and making a difference, Barchester is the place to be. Please follow the link to apply and for further information please contact Tara Connor on [email protected]

8765

Person Specification

Qualifications

Essential

• NVQs/SVQs or City & Guilds equivalent, Up to date food hygiene

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Barchester Healthcare

Address

Barchester Healthcare

Balsall Common

CV7 7SR

United Kingdom

Employer's website

https://www.barchester.com/ (Opens in a new tab)

Job description

Job responsibilities

ABOUT THE ROLEAs a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant.

ABOUT YOU You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Senior Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles.

REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards'

And so much more!

If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

5432

Person Specification

Qualifications

Essential

• NVQ Level 3 or Advanced Diploma in Health & Social Care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Barchester Healthcare

Address

Barchester Healthcare

Southport

PR9 8BL

United Kingdom

Employer's website

https://www.barchester.com/ (Opens in a new tab)

Job description

Job responsibilities

Are you a qualified Chef looking to work with fresh seasonal food, with the opportunity to have more of a work life balance and make what you do matter? Working as a Second Chef at Barchester, you will have the chance to deliver hotel/restaurant standards without the split shifts and long weeks. You will assist the Head Chef in creating nutritious, flavoursome and well balanced menus whilst working with residents to tailor menus around them. We are proud to deliver person centred hospitality across all our services and look for warm, motivated and passionate chefs who are driven by quality. Here at Barchester, we work with an open, honest, supportive approach, where quality of care is at the heart of everything we do. As sector leading healthcare experts, we are proud to have the highest quality ratings across our 224 homes and hospitals across the UK. Barchester have proudly been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK.

NEED TO HAVE A personable and warm approach with a genuine interest in the wellbeing of residents Hold City & Guilds/NVQ/SVQ or equivalent A good understanding of nutrition Experience of working with fresh seasonal food The ability to create a warm and welcoming environment within our home Confidence engaging with residents to create appetising and nutritious menus Good understanding of HACCPNEED TO DO Manage the kitchen in the Head Chef's absence Assist Head Chef in menu development Work with fresh produce to deliver high quality and wholesome dishes cooked at the highest quality and standards Create a warm, efficient and fun environment Work within budget Complete regular audits Manage stock control

REWARDS PACKAGE Rewarding Excellence bonus, meaning you will be financially rewarded by up to £500* for a Good or Outstanding CQC inspection Unlimited access to our generous refer a friend scheme, earning up to £500* per referral Access to a wide range of retail and leisure discounts at big brands and supermarkets Free access to medical specialists, who are available for a second opinion if you need it to make a decision with confidence Confidential and free access to counselling and legal services Tax code review service, where we will check that you are on the right code and paying the right level of tax Option to join our monthly staff lottery alongside thousands of colleagues across the UK*Terms & conditions apply

If you are a passionate Chef who is keen to be part of a company that is driven by quality and who love to celebrate life, Barchester is the place to be.

Person Specification

Qualifications

Essential

• A personable and warm approach with a genuine interest in the wellbeing of residents. Hold City & Guilds/NVQ/SVQ or equivalent. A good understanding of nutrition. Experience of working with fresh seasonal food. The ability to create a warm and welcoming environment within our home. Confidence engaging with residents to create appetising and nutritious menus. Good understanding of HACCP.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Barchester Healthcare

Address

Barchester Healthcare

Melbourn

SG8 6FY

United Kingdom

Employer's website

https://www.barchester.com/ (Opens in a new tab)

Job description

Job responsibilities

EFCD is a complex division that provides numerous services across the trust and is comprised of four key departments.

• Estates: The key role of the department is to service and repair all aspects of our modern healthcare facility.

• Facilities: The teams provide services to our entire site, including waste, portering, security, cleaning, and catering.

• Capital Projects: The team is employed to manage the design, construction and development of a new building or the major alteration and refurbishment of the existing estate.

• Compliance and Business: The compliance department's role is to ensure EFCDs compliance with legislation, regulations, policy, and good practice

• The role involves undertaking/updating/ managing fire risk assessments and supporting departmental managers to ensure that all resulting actions are completed, staff are trained in fire safety and evacuation procedures.

• To be able to give expert guidance on all matters relating to fire safety within the Trust to ensure compliance with Regulatory Reform Order 2005, Health & Safety Legislation, Building Regulations, and HTM Fire-Code.

• To assist the Fire Safety Advisor in developing, implementing, evaluating, and reviewing the fire safety management strategy, policy, framework, procedures, training, and effective fire safety management practices throughout the Trust to deliver fire safety compliance.

• Must be self-motivated and able to work with a multi-disciplinary team of diverse professions.

• Be able to interpret complex construction and engineering services drawings, whether paper or computer format and provide viable and cost-effective solutions to complex building services.

• Have excellent communication skills, both written and verbal, and be able to present in a training environment.

• Have a proactive approach to managing workloads with the flexibility and ability to work under pressure and to tight deadlines.

• Have a high standard of IT skills, numerate, and IT literate (capable of producing own reports/documents/ presentations, etc., as appropriate).

• To assist the Trust Fire Safety Advisor, to organise, implement, co-ordinate and maintain full and efficient fire prevention, fire precautions and the training of staff in all premises managed by the Trust.

• To provide developed knowledge of fire safety across a range of work procedures and practices to support the Trust Fire Safety Advisor, other managers, and staff within the Trust, particularly the Estates, Facilities & Capital Development Department.

• In conjunction with the Fire Safety Advisor, carry out fire safety inspections and fire risk assessments on all Trust properties and those managed by the Trust.

• To assist the Fire Safety Advisor in providing fire safety advice to consultants and/or colleagues in respect of statutory fire safety in existing and new buildings, incorporating HTM 05 (Fire Code) and Building Regulations Part B requirements.

• To ensure all Trust staff have access to annual fire training and monitor the uptake of training to assist the Fire Safety Advisor with providing Fire safety compliance reports by division & department to the

• Director of Estates, Facilities and Capital Development and such groups as Compliance & Governance,

• Fire Leads and Health and Safety group meetings.

• Share responsibility for the delegated budget for fire safety, understand cost monitoring and control, be able to analyse final account information and prepare reports for audit purposes.

We are seeking someone with:

• A degree or industry equivalent of knowledge, experience and understanding within Fire safety.

• Membership of the Institute of Fire Engineering (IFE), IFSM, IFPO, NAHFO or industry equivalent.

• Comprehensive knowledge of current fire safety legislation and guidance, particularly within a healthcare or similar acute complex environment.

• Experience in conducting fire risk assessments and developing action plans.

• Excellent communication skills, with the ability to provide clear and authoritative advice, support, and instruction at all levels.

Person Specification

Qualifications, knowledge and experience

Essential

• Degree level of qualification or equivalent level of knowledge with demonstrable vocational training or equivalent experience in relevant Fire Services
• Hold relevant teaching/trainer qualification, or other appropriate experience
• NEBOSH general certificate working towards a training qualification
• Have highly specialist theoretical and practical knowledge of fire safety services, project management related disciplines, legal compliance in accordance with the various acts of parliament and local by-laws required under health & safety
• Understanding and compliance with British Standards, Codes of Practise, the Building Regulations and all current relevant statutory regulations
• Be able to interpret, complex construction and engineering services drawings whether paper or computer format and provide viable and cost-effective solution to complex building services problems

Desirable

• Evidence of recent and ongoing CPD/learning
• Have experience with working with HTM 05-03 Fire code

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

UHS Estates Limited

Address

University Hospital Southampton

Tremona Road

Southampton

SO16 6YD

United Kingdom

Employer's website

https://careers.uhs.nhs.uk/Home.aspx (Opens in a new tab)

Job description

Job responsibilities

For further information on this role please see the job description and person specification attached.

Person Specification

Qualifications

Essential

• Educated to degree level or equivalent experience in a relevant field (e.g., health, care, public services, management, or related discipline).
• NMC Registered
• Post qualification experience

Knowledge and Experience

Essential

• Ability to manage competing priorities and deliver work to agreed timescales and standards.
• Familiarity with governance, compliance, and financial procedures in a public sector or healthcare environment
• Understanding of NHS structures, Integrated Care Systems, and the principles of the NHS Long Term Plan
• Experience in coordinating projects, workstreams, or service delivery within a health or care setting

Skills

Essential

• Strong organisational skills with the ability to plan, prioritise, and manage multiple tasks effectively
• Competent in using digital tools and systems to support reporting, coordination, and service improvement.
• Good communication and interpersonal skills, able to engage confidently with colleagues and stakeholders at all levels

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

NHS Central East ICB

Address

Central East ICB

Ely

CB7 4EA

United Kingdom

Employer's website

https://www.centraleast.icb.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

This is a rural community post and therefore the successful candidate will be required to drive health board vehicles and therefore require a drivers licence and access to a vehicle for work purposes.

We would particularly welcome applications from Welsh speakers; but even if you dont speak any Welsh, or want to develop your skills, dont worry: the health board will support you with training.

Person Specification

Qualifications and Knowledge

Essential

• Level 3 education or equivalent e.g. BTEC, NVQ 3 and A Levels
• Good knowledge of health and social care

Desirable

• An understanding of manual handling principles

Experience

Essential

• Experience of working in the care or leisure setting
• Experience of working in a busy and varied workplace including dealing with the public

Desirable

• Experience of working in a role of supporting therapists
• Experience of working with the relevant patient group
• Broad range of life experiences

Skills and Attributes

Essential

• Organisation and time management skills
• Work as part of a team
• Commitment to personal development
• Effective written and oral communication skills
• Reflect and appraise own performance
• Flexible approach to the needs of the service
• Ability to travel across the county to fulfil the requirements of the post
• Able to cope with physical demands of post including using wheelchairs and hoists and the therapeutic moving and handling of patients

Desirable

• Some ability to speak, read and/or write Welsh, or an eagerness to learn

Other

Essential

• An appreciation of the principles of practices and procedures
• Willingness to learn
• Aware of own limitations
• Take responsibility within agreed protocols
• Assertive and calm under pressure
• Prioritise and organise time effectively
• Evidence of self-initiated learning and a willingness to undertake training

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Powys Teaching Health Board

Address

Brecon War Memorial Hospital

Cerrigcochion Road

Brecon

LD37NS

United Kingdom

Employer's website

https://pthb.nhs.wales/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

Further detailed information relating to the role and responsibilities can be found in the attached supporting documentation

Person Specification

Qualifications

Essential

• Doctoral level training in clinical psychology, including specifically models of psychopathology, clinical psychometrics and neuropsychology, two or more distinct psychological therapies and lifespan developmental psychology, as accredited by the BPS.
• HCPC registration

Desirable

• Pre-qualification training and qualifications in research methodology, staff training and/or other fields of applied psychology.

Experience

Essential

• Experience of working in older people's mental health services, including with people with dementia and their carers
• Experience of specialist psychological assessment and treatment of clients across the full range of care settings, including outpatient, community, primary care and inpatient, and assessment and intervention with patients with a wide variety of neurological deficits.

Desirable

• Experience of facilitating psychoeducation, skills-based and/or therapeutic groups

Skills

Essential

• Ability to teach and train others, using a variety of complex multi-media materials suitable for presentations within public, professional and academic settings.
• Well-developed skills in the ability to communicate effectively, orally and in writing, complex, highly technical and/or clinically sensitive information to clients, their families, carers and other professional colleagues both within and outside the NHS.

Desirable

• Knowledge of the theory and practice of specialised psychological therapies in specific difficult to treat groups (e.g. personality disorder, dual diagnoses, people with additional disabilities, dementia etc).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Oxleas NHS Foundation Trust

Address

Bexleyheath Centre

1-3 Emerton Close

Bexleyheath

DA6 8DW

United Kingdom

Employer's website

http://oxleas.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac.

We would particularly welcome applications from Welsh speakers; but even if youdontspeak any Welsh, or want to develop your skills,dontworry: the health board will support you with training.

Person Specification

Qualifications and/or Knowledge

Essential

• Diploma/ Degree in Occupational Therapy
• HCPC Registered (with anticipated registration within six months)
• Documented Evidence of CPD

Desirable

• Additional clinical or healthcare related experience
• Membership of Professional Body

Experience

Essential

• Clinical practice on fieldwork placements in a variety of general and specialist areas

Desirable

• Basic knowledge of principles of Clinical Governance
• Ability to reflect and critically appraise own performance

Other

Essential

• Ability to travel within geographical area.

Desirable

• Some ability to speak, read and/or write Welsh, or an eagerness to learn

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Powys Teaching Health Board

Address

The Annex, Brecon War Memorial Hospital

Cerrigcochion Road

Brecon

LD3 7NS

United Kingdom

Employer's website

https://pthb.nhs.wales/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

As a Paramedic within the PCN, you will:

Assess, triage, diagnose and manage patients presenting with undifferentiated and complex conditions.

Undertake urgent and same-day home visits remotely supported by GPs.

Provide same-day assessment and treatment for patient with both acute and semi- acute illnesses working within GP practices.

Deliver holistic patient care, promoting self-management and preventative healthcare.

Support patients with both acute and long-term conditions through evidence-based interventions.

Perform clinical assessments and investigations, where appropriate.

Develop and support anticipatory care planning for vulnerable and frail patients.

Work collaboratively within a multidisciplinary team to provide seamless, patient-centred care.

Support quality improvement initiatives, audits, and service development across the PCN.

Maintain accurate clinical records and ensure compliance with professional, clinical, and governance standards.

Person Specification

Qualifications

Essential

• Degree/Diploma in Paramedic Science or equivalent qualification.
• Current registration with the Health and Care Professions Council (HCPC).
• Completion of the two-year Consolidation of Learning period as a newly qualified paramedic.
• Minimum of three years' experience working as a Band 6 (or equivalent) Paramedic.

Desirable

• Independent Prescribing qualification or working towards this.
• Evidence of developing Advanced Clinical Practice capabilities (Level 7).

Experience

Essential

• Excellent clinical assessment, diagnostic and decision-making skills.
• Ability to manage risk, uncertainty, and complex clinical presentations.
• Strong communication and interpersonal skills.
• Commitment to delivering high-quality patient-centred care.

Desirable

• Experience working within General Practice, Community Services, Urgent Care, or Primary Care settings.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South Warwickshire GP Federation

Address

Gainsborough Hall

Russell Street

Leamington Spa

Warwickshire

CV32 5QB

United Kingdom

Employer's website

https://www.southwarwickshiregps.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• To communicate effectively on a range of issues that are often complex in their nature and in complex situations.

• Participate in the annual appraisal reviews and demonstrate reflective practice through the Knowledge and Skills Framework

• To maintain comprehensive and timely electronic clinical records ensuring confidentiality is always maintained.

• Provide supervision, mentorship & leadership for junior staff

• Be mindful of the unpredictable nature of the working environment, the job requirement and offender groups.

IMPORTANT INFORMATION, PLEASE READ:

All applicants must be willing to undertake National Security Vetting in order to work in a Prison Setting. This will be completed as part of the pre-employment checks through Oxleas and the prison vetting team.

You will need to provide:

Proof of right to work documentation

Proof of ID, needs to include 1 photographic ID

Proof of address documentation

Non-UK passport holders will need to have correct documentation (right to work in the UK) and a Home office Share code.

Address History:

5 years address history will be needed.

Applicants that are not UK Passport holders who provide less than 5 years UK address history will need to provide a Police Certificate which must be in English from where they resided previously.

Applicants who are UK Passport holders who have lived abroad for a period of more than six months during the last three years will need to provide a certificate of good conduct or an overseas police check in English from the countries resided in or visited.

In order to assist you in obtaining a Police Certificate, guidance can be soughtfrom:https://www.gov.uk/government/publications/criminal-records-checks-for-overseas-applicants

If the country you have resided in is not listed here, you can obtain the necessary information by contacting the relevant Embassy or High Commission for that Country. Their contact details can be found on the Foreign & Commonwealth Office website (http://www.fco.gov.uk/en).

Person Specification

Qualifications

Essential

• RMN
• Minimum 2 yrs experience

Desirable

• Teaching and Assessing in the workplace or equivalent
• MSc, working towards, or equivalent

Attention to Details

Essential

• Registration in date
• Good IT Skills and diligence

Desirable

• Further education
• communication skills / interpersonal skills

Forensic Experience

Essential

• Forensic Experience

Desirable

• Prison Experience
• Systm One Experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Oxleas NHS Foundation Trust

Address

HMP Wandsworth

Heathfield Road

London

SW18 3HU

United Kingdom

Employer's website

http://oxleas.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

KEY RESPONSIBILTIES:

• Monitoring the Mental Health Generic Inbox
• Ensure support has been given to external and internal stakeholders.
• Frequently liaising with the Mental Health Nursing Team, Psychiatrists, Psychologists, Atrium, and other external / internal stakeholders.
• Process and log all referrals in line with Trust Access Policy and speciality SOP.
• Schedule new and follow up appointments with the most appropriate clinician, ensuring that capacity is proactively and efficiently used, escalating issues as required to the line manager.
• Reschedule appointments as requested by the line manager, in line with waiting time targets.
• Complete clinic cancellation requests and process according to SOP.
• Ensuring ADHOC clinics are built and sent to the relevant person (s) for confirmation / acceptance.
• Ensuring patients are aware of their appointments, in line with our clinic slips and movement slip SOP.
• Monitoring the waiting lists for inhouse clinics and ensuring a cancellation list has been created.
• Timely process the CMS tasks daily.
• To be prepared to attend and take minutes and complete any actions for departmental meetings e.g., Complex Case Discussion meeting and Health and Wellbeing Meeting.
• To complete comprehensive and detailed minutes for meetings, which will include In-Patient weekly ward round and In-Reach weekly case management meetings please bear in mind this will be clinical information.
• Expected attitudes towards work include an enthusiastic and positive attitude, compassion, and flexibility and to be able to remain calm under pressure.
• Be responsible for providing an administrative service for the clinical leads, other clinicians, and managers.
• Maintain stock for the department and order new stock as required.

GENERAL ADMINISTRATIVE:

• To be able to demonstrate good communication skills at all times and to behave in a polite, professional, and respectful way towards others in line with Oxleas Values.
• To demonstrate excellent typing skills with an average 40 60 wpm and pitmans intermediate certificate or equivalent.
• Receiving and dealing with telephone enquiries as appropriate
• Input and look up data on Trust IT systems in accordance with Trust Policy
• To ensure post is opened daily and dealt with accordingly.
• Photocopying, scanning, and filing letters as required.
• Communication liaises with staff and service users.
• To assist colleagues as directed by Line Manager in times of pressure of work.
• Co-operate in the introduction of new technology and new working practices to ensure the smooth running of the department.
• Provide excellent telephone skills.
• Accurately record telephone messages and other enquiries and refer as appropriate.
• Provide efficient communication and problem solving both face to face via telephone.
• Be sympathetic and sensitive to the requirements of staff, service users when communicating by telephone or face to face, including dealing with a difficult situation, e.g., aggressive, or demanding behaviour.
• Attend 1-1 / admin team / departmental meetings on a regular basis.
• Contribute to building effective teamwork in exchanging views, ideas and communicating effectively.
• Great attention to detail
• Engage in the daily huddles to ensure fair delegation of team work
• Complete other duties at the discretion of management and in the absence of others that may not be in your job description.

EDUCATION AND TRAINING / SELF DEVELOPMENT:

• Provide training and advice to staff at all levels.
• Identify own training needs and development needs and undertake appropriate training/education as required.
• To attend all statuary and mandatory training as and when required.
• Act responsibly in respect of colleagues health, safety and welfare following safe work practices and complying with the Trusts Health and Safety Policies.
• Adhere to all Trust Policies where applicable.
• Cross Cover Band 4 roles when expected

IMPORTANT PLEASE READ:

All applicants must be willing to undertake National Security Vetting in order to work in a Prison Setting. This will be completed as part of the pre-employment checks through Oxleas and the prison vetting team.

You will need to provide:

Proof of right to work documentation

Proof of ID, needs to include 1 photographicID

Proof of address documentation

Non-UK passport holders will need to have correct documentation (right to work in the UK) and a Home office Share code.

Address History:

5 years address history will be needed.

Applicants that are not UK Passport holders who provide less than 5 years UK address history will need to provide a Police Certificate which must be in English from where they resided previously.

Applicants who are UK Passport holders who have lived abroad for a period of more than six months during the last three years will need to provide a certificate of good conduct or an overseas police check in English from the countries resided in or visited.

In order to assist you in obtaining a Police Certificate, guidance can be sought from:https://www.gov.uk/government/publications/criminal-records-checks-for-overseas-applicants

If the country you have resided in is not listed here, you can obtain the necessary information by contacting the relevant Embassy or High Commission for that Country. Their contact details can be found on the Foreign & Commonwealth Office website (http://www.fco.gov.uk/en).

Person Specification

Qualifications

Essential

• Equivalent Experience to a medical secretary or qualification
• Advanced IT skills and ability to analyse and manipulate data in a range of IT software packages

Experience

Essential

• At least 3 years previous administrative/ secretarial experience at senior level
• Additional 1 year's previous experience in Healthcare setting
• Prioritise workload and deal with conflicting priorities of management and supervision of staff

Skills

Essential

• Advanced knowledge of a range of computer software
• Excellent written and oral communication
• Touch typing (average 70 words per minute) with a certificate of confirmation. intermediate certificate or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Oxleas NHS Foundation Trust

Address

HMP Wandsworth

Heathfield Road

London

SW18 3HS

United Kingdom

Employer's website

http://oxleas.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see the full detailed job description and person specification for the main responsibilities of this role.

Person Specification

Qualifications

Essential

• Full registration (and with a licence to practise) with the General Medical Council (GMC)
• MRCP or equivalent
• ALS

Desirable

• Research qualifications (PhD, MSc, Diploma or equivalent)

Experience

Essential

• Must have completed at least two years' full- time postgraduate training (or its equivalent gained on a part-time or flexible basis) at least one of which will be in a specialty training programme in a relevant specialty or as a fixed term specialty trainee in a relevant specialty
• Must have equivalent experience and competencies
• Experience within the specialty in the UK

Desirable

• Current experience of working within the NHS
• Previous experience in a multidisciplinary setting

Teaching

Essential

• A demonstrable interest in teaching
• Evidence of teaching medical students, nursing or paramedical staff

Desirable

• Experience with audit, teaching or research/critical review of literature

Other

Essential

• Good communication skills, both oral and written
• Organised with work
• Clear reasoning and diagnostic skills
• Ability to seek and give advice when necessary
• Tactful and diplomatic

Desirable

• Self-motivated
• Familiarity with IT and computer skills

Management & administrative experience

Essential

• Ability to effectively organise and manage clinical workload
• Understanding of the current structure of Health Services

Desirable

• Familiar with the recent initiatives and changes in NHS

Research

Essential

• Able to appraise research
• Understanding of Evidence Based Medicine
• Understanding of the principles of medical audit and clinical governance
• Completed at least one audit project related to General Medicine

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Sherwood Forest Hospitals NHS Foundation Trust

Address

Kingsmill Hospital/Mansfield Community Hospital

Mansfield Road

Sutton-in-Ashfield

NG17 4JL

United Kingdom

Employer's website

https://www.sfh-tr.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Key Task and Responsibilities

• To provide a medicines optimisation services to the prison.
• To provide a medicines administration service to offenders at the medicines administration times as part of a 7 day per week rota.
• To undertake medicines reconciliation for prisoners admitted to the prison.
• To supervise assistants, when in the dispensary in providing dispensing services.
• To be an accredited checking technician providing final dispensing checks or medicines optimisation qualification.
• To ensure high standards of work in the dispensary, in clinics and for when out on the wings and to ensure all Standard Operating Procedures (SOPs) are read and adhered to.
• To assist the Senior Prisons Technician with writing, updating and monitoring the use of medicines optimisation SOPs.

(Full JD can be downloaded in supporting documents section)

Oxleas Prison Services Ltd is a wholly owned subsidiary of Oxleas NHS Foundation Trust and provides the pharmacy services to the prison pharmacy contracts. Due to the recent contract award from NHS England, we are now providing pharmacy services (OPS Ltd) and Healthcare Services (Oxleas NHS Foundation Trust) to the Bristol, South Gloucestershire, Wiltshire, Devon and Dorset Prisons and are recruiting to newly established posts.

Oxleas Prison Services Ltd and Oxleas NHS Foundation Trust has a long history of innovation, with established prescribing guidelines, excellent relationships with medical staff, a strong culture of leading clinical audit and research projects and an excellent publication record. All of these attributes we wish to extend to the prison pharmacy and healthcare services.

IMPORTANT INFORMATION, PLEASE READ:

All applicants must be willing to undertake National Security Vetting in order to work in a Prison Setting. This will be completed as part of the pre-employment checks through Oxleas and the prison vetting team.

You will need to provide:

• Proof of right to work documentation
• Proof of ID, needs to include 1 photographicID
• Proof of address documentation
• Non-UK passport holders will need to have correct documentation (right to work in the UK) and a Home office Share code.

Address History:

5 years address history will be needed.

Applicants that are not UK Passport holders who provide less than 5 years UK address history will need to provide a Police Certificate which must be in English from where they resided previously.

Applicants who are UK Passport holders who have lived abroad for a period of more than six months during the last three years will need to provide a certificate of good conduct or an overseas police check in English from the countries resided in or visited.

In order to assist you in obtaining a Police Certificate, guidance can be sought from:https://www.gov.uk/government/publications/criminal-records-checks-for-overseas-applicants

If the country you have resided in is not listed here, you can obtain the necessary information by contacting the relevant Embassy or High Commission for that Country. Their contact details can be found on the Foreign & Commonwealth Office website (http://www.fco.gov.uk/en).

Person Specification

Education/Qualifications

Essential

• NVQ level 3 Pharmacy Services or equivalent
• Registration with GPhC as a pharmacy technician
• Evidence of CPD

Desirable

• Working towards Accredited Checking or MM Technician Certificate

Experience

Essential

• Previous experience of working in a pharmacy

Desirable

• Previous prison or mental health pharmacy experience

Skills and abilities

Essential

• Good knowledge of working within a set of SOPs
• Ability to use (or learn to use) computer packages including Pharmacy Manager/ JAC and Microsoft

Desirable

• Ability to use initiative to problem solve
• Some understanding of mental illness and substance misuse and their treatment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Oxleas NHS Foundation Trust

Address

HMP The Verne

Verne Common Road

Portland

DT5 1EQ

United Kingdom

Employer's website

http://oxleas.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• To co-ordinate the administrative function in delivering an efficient and effective service that supports the managers
• E-mail management: scanning and monitoring of e-mails on a daily basis. Flagging up urgent e-mails on behalf of the clinical services and to take the initiative to respond or forward e-mails to relevant staff to action. Regular filing of read/completed e-mails and maintenance of an electronic filing system to incorporate this.
• Demonstrate skills in the use of SystmOne in terms of clinical record-keeping and activity & data extraction
• Produce agendas, collate and distribute papers for meetings as directed. Take and transcribe formal minutes at some meetings and distribute in a timely manner.
• An understanding of IT packages including Word, Excel, and Power Point is required for complexity of work or a willingness to undertake this training.
• Ensure that all relevant papers are available for meetings and proactively chase accordingly.
• Act as first point of contact for the Administration teamand other healthcare professionals. Deal with all enquiries in a proactive manner, judgement skills required and solution proposing for complex enquiries.
• Maintain an efficient system to ensure messages are forwarded to appropriate in a timely manner.
• In particular ensure complaint calls are dealt with in an efficient and professional manner as this could involve complex sensitive information from a range of people/users including staff, external people and organisations, therefore negotiating skills are required.
• Support the management team to maintain personnel/HR reporting requirements i.e. sickness/annual leave as directed
• Use initiative and work unsupervised in implementing administration systems to adapt, provide and improve effective ways of working for the service.
• Handling both routine and urgent matters using initiative and with minimal supervision
• Will be required to meet deadlines and supply information at short notice.
• To be responsible for managing the external hospital appointments system whilst working closely with both the prison staff and GPs
• To be responsible for the clinical coding of patients records

IMPORTANT INFORMATION, PLEASE READ:

Sponsorship is not available for this post.

All applicants must be willing to undertake National Security Vetting in order to work in a Prison Setting. This will be completed as part of the pre-employment checks through Oxleas and the prison vetting team.

You will need to provide:

Proof of right to work documentation

Proof of ID, needs to include 1 photographicID

Proof of address documentation

Non-UK passport holders will need to have correct documentation (right to work in the UK) and a Home office Share code.

Address History:

5 years address history will be needed.

Applicants that are not UK Passport holders who provide less than 5 years UK address history will need to provide a Police Certificate which must be in English from where they resided previously.

Applicants who are UK Passport holders who have lived abroad for a period of more than six months during the last three years will need to provide a certificate of good conduct or an overseas police check in English from the countries resided in or visited.

In order to assist you in obtaining a Police Certificate, guidance can be sought from:https://www.gov.uk/government/publications/criminal-records-checks-for-overseas-applicantsIf the country you have resided in is not listed here, you can obtain the necessary information by contacting the relevant Embassy or High Commission for that Country. Their contact details can be found on the Foreign & Commonwealth Office website (http://www.fco.gov.uk/en).

Person Specification

Education/Qualifications

Essential

• Management and administration training or equivalent experience

Experience

Essential

• Working autonomously
• Staff management and supervision

Skills

Essential

• Knowledge of Word, Excel, Power Point
• Excellent written and verbal communication skills and ability to communicate proficiently at all

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Oxleas NHS Foundation Trust

Address

HMP The Verne

Verne Common Road

Portland

DT5 1EQ

United Kingdom

Employer's website

http://oxleas.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To provide epilepsy specialist nursing advice, education, and leadership within the speciality.

To act as a source of expertise, advice and knowledge for patients, carers, and healthcare professionals .

To work within the multi-disciplinary team in the provision of optimal care throughout all aspects of the patients care pathway and in all clinical settings.

Undertake clinical competencies relevant to this specialist service to develop and demonstrate autonomy in advanced practice skills in the holistic assessment, planning, implementation, and evaluation of care for the cohort of patients within the specialist service.

Delivery of high-quality patient care, acting as nursing role model for nursing practice across the speciality and Trust.

A full list of duties and responsibilities will be found within the job description and requirements for the role can be found within the person specification.

Person Specification

Education and qualifications

Essential

• RSCN/RN Child Branch.
• Mentorship qualification or equivalent
• Level 3 child protection training
• Evidence of continuing professional development within specialty
• Relevant Degree in nursing or equivalent

Desirable

• Master's degree or workings towards this.
• Nurse prescribing qualification.

Skills and Aptitudes

Essential

• Excellent written and verbal communication and interpersonal skills.
• Experience of participation in service development and implementation of change
• Sound knowledge of the principles and practice of specialist care.
• Extensive Paediatric nursing experience, including working with children and young people
• Evidence of nursing epilepsy patients within the acute setting and management awareness
• A high level of communication skills, to include but not exclusively, mediation, negotiation, consultation, facilitation, presentation and training .
• Awareness of Epilepsy 12
• Ability to manage change, both personally and as a facilitator.
• Computer literate: able to use MS Office packages and manage databases.
• Awareness of current NHS issues and pressures.
• Awareness of issues surrounding governance and quality initiatives.
• Ability to critically analyse and apply research to the clinical setting.
• Management/organisational/prioritisation skills.
• Ability to work autonomously and independently.
• Safeguarding children's experience and knowledge

Desirable

• Ability to recognise the contribution of MDT staffing.
• Ability to lead change and innovations in specialist practice.
• Epilepsy PET course 1,2 & 3 (or working towards)
• Completion of the non-medical prescribing qualification

Experience

Essential

• Extensive Paediatric nursing experience.
• Extensive experience of working with inpatients/outpatients relevant to the speciality.
• Experience of teaching on formal and informal education programmes/conferences/presentations.
• Experience of working effectively as part of a multi-disciplinary team.
• Recent experience of audit.

Desirable

• Experience of nurse led clinics.
• Clinical supervision experience.
• Experience in research.

Personal Qualities

Essential

• Kind and respectful to patients, families and staff.
• Self-motivated and able to influence and empower others to deliver safe, patient-focused care in specialist practice.
• Act as a role model to lead the way in specialist care.
• Ability to innovate and create flexible working practices.
• Leadership and persuasive skills.
• Demonstrable evidence of being able and being willing to understand values of respect, kindness, excellence, and safety, with behaviours which reinforce these values.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Royal Free London NHS Foundation Trust

Address

North Middlesex University Hospital

Sterling Way

London

N18 1QX

United Kingdom

Employer's website

https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Communication

The Greater Manchester Referral Management Team provides the first point of contact for patients and GM GP practices throughout the referral process. This role involves working closely with a range of healthcare providers to ensure patients receive a smooth and efficient service.

The post holder will communicate with patients, healthcare professionals and members of the public, providing clear, helpful information. They will respond to routine enquiries with empathy, professionalism and discretion, using tact and effective communication skills where needed.

Analytical and Judgement Skills

The post holder will:

• Manage and prioritise their own workload effectively, seeking guidance from their line manager when required.

Planning and Organising

The post holder will:

• Organise their work efficiently to ensure tasks are completed accurately and in a timely manner.
• Demonstrate a flexible and adaptable approach to meet changing priorities and service deadlines.

Patient Care

The post holder will:

• Deliver a proactive, responsive and patient-focused service, supporting patients throughout the referral and booking process.
• Provide timely and helpful support to patients and GP practices, responding to booking enquiries in a professional and understanding manner.

Human Resources

The post holder will be required to:

• Take responsibility for maintaining and developing their knowledge and skills through continuous professional development.
• Complete all mandatory training requirements.
• Work in line with NHS GM policies, procedures and values.

Information Resources

The post holder will:

• Interpret routine information and requests, taking appropriate action where required.
• Confidently use a range of Microsoft Office applications and other relevant systems to support the service.

Person Specification

Qualifications

Essential

• GCSE English Language

Experience

Essential

• Working knowledge of Microsoft Office including Word and Excel
• Good standard of keyboard skills with good attention to detail.

Desirable

• Experience of working in a Call Centre environment
• Demonstrable experience of working in an administrative environment and working with computerised data systems
• Understanding of Data Protection legislation

Knowledge

Desirable

• Systems such as eRS, Gateway, Cleric

Competencies

Essential

• Data accuracy test

Other

Desirable

• Good time keeping
• An ability to maintain confidentiality and trust
• Flexible approach to work

Employer details

Employer name

NHS Greater Manchester Integrated Care

Address

Tootal Buiding

56 Oxford St

Manchester

M1 6EU

United Kingdom

Employer's website

https://www.gmsharedservices.nhs.uk/ (Opens in a new tab)