Job description

Job responsibilities

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE TO EVERY LIFE

We have an exciting opportunity for a Pharmacy Technician to join our Primary team at HMP Eastwood Park, located near Bristol.

• Onsite parking
• Onsite Caf
• Access to gym

• Monday - Sunday
• Weekdays 7.15am - 7pm
• Weekends - 8.30 - 7.15pm
• Every other weekend
• 4 week rolling rota

Salary

Youll receive an annual salary between £34,428 - £41,658 per annum, depending on experience

How will we support you?

Bespoke induction, including our Introducing Health in Justice training course

Competency framework

Regional and national career development opportunities

Our bespoke Learning Management System to address your learning needs

Support from the wider team

Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks.

Person Specification

Qualifications

Essential

• Please click apply to view job description and person specification

Desirable

• Please click apply to view job description and person specification

Experience

Essential

• Please click apply to view job description and person specification

Desirable

• Please click apply to view job description and person specification

Additional Criteria

Essential

• Please click apply to view job description and person specification

Desirable

• Please click apply to view job description and person specification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Practice Plus Group - Health in Justice

Address

Eastwood Park

Wotton-under-edge

Gloucestershire

GL12 8DB

United Kingdom

Employer's website

https://practiceplushij.com/ (Opens in a new tab)

Job description

Job responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.Come and be a part of the best NHS trust in England to work for, according to our staff** UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working. To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?

Person Specification

Knowledge and Qualifications

Essential

• Educated to GCSE level or equivalent, with Grade C or above in English and Maths.
• Knowledge of the full range of administrative procedures, acquired through training and previous experience of working in an administrative environment.
• Awareness of the requirement to maintain confidentiality, and knowledge of the Data Protection Act.

Desirable

• NVQ Level 4 in Business Administration, Customer Service, Healthcare Support Services or equivalent qualification.

Experience

Essential

• Experience of working in a non-routine environment, with demonstrable evidence of problem solving and resolving issues as they arise (acquired through experience and/or training to Vocational level 4 or equivalent).
• Experience of working in a customer facing environment, resolving queries and using initiative to ensure first-class service delivery.

Desirable

• Previous NHS experience, or experience of working in a healthcare setting.

Skills and Abilities

Essential

• Ability to make decisions in a constantly changing environment (e.g. clinic setting) using judgement to deal with queries or escalate where necessary.
• Advanced keyboard skills, and competent use of IT.
• Able to deal with sensitive information with tact, diplomacy and understanding.

Communication

Essential

• Able to communicate clearly and sensitively with a wide range of patients, in situations where there may be barriers to understanding (e.g. language difficulties, anxious or distressed patients or relatives).

Responsibilities towards promoting Equality Diversity and Inclusion

Essential

• Understanding of the Equality, Diversity, and Inclusion and/or Knowledge of the NHS obligations under the Equality Act 2010 and the Public Sector Equality Duties (line managers to elaborate depending on the level of the post and to assess this essential criteria at interview)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University College London Hospitals NHS Foundation Trust

Address

University College London Hospitals

235 Euston Road

London

NW1 2BU

United Kingdom

Employer's website

https://www.uclh.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

The prescription clerk team at Hereford Medical Group carry out a variety of duties and staff working in prescriptions will, after a period of training, be expected to have a range of skills.

• An understanding of online patient access services
• The ability to liaise with patients and use the Emis appointment diary to book reviews
• General knowledge of electronic prescribing services and electronic repeat dispensing-eRD.
• Use of the NHS EPS Prescription Tracker Portal
• Script share to GPs
• Telephone enquiries

Person Specification

Qualifications

Essential

• A good standard of general education, including:
• GCSEs (or equivalent) including English and Maths at 4 or above.
• A demonstrable commitment to professional development

Desirable

• Relevant qualifications or training.

Knowledge and skills

Essential

• Excellent communication and interpersonal skills
• Ability to work without direct supervision and determine own workload priorities
• Awareness of confidentiality and data protection regulations.

Desirable

• Knowledge of medical terminology and healthcare processes

Experience

Essential

• Previous experience in a healthcare or pharmacy environment.
• Experience of dealing with queries.
• Customer Service experience.

Desirable

• Experience of working in a GP practice or other primary care environment.
• Experience in handling prescriptions and understanding of the prescription process.
• Experience with electronic patient records and prescription systems.

Qualities/ Attributes

Essential

• Professional and courteous manor.
• Reliable and punctual.
• Flexible and adaptable to changing demands.
• Ability to use own judgement, resourcefulness and common sense
• Ability to work as part of an integrated multi-skilled team
• Pleasant and articulate
• Able to work under pressure
• Able to work in a changing environment
• Able to use own initiative

Desirable

• Respectful, Compassionate and Kindness

Employer details

Employer name

Hereford Medical Group

Address

Station Medical Centre

Station Approach

Hereford

HR1 1BB

United Kingdom

Employer's website

https://www.herefordmedicalgroup.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Patient Service Advisor

Responsible to:

Admin Team Leader

Job Summary:

To be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team.

Duties can include, but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies, including the use of the electronic referral service (ERS).

Key Responsibilities/Accountabilities:

Specific Duties

Typing letters, reports and associated documentation as required

Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently

Managing all enquiries in an effective manner

Maintaining an accurate referrals database

Actioning all incoming email

Processing calling letters as requested

Scanning patient related documentation and attaching scanned documents to patients healthcare records

Inputting data into the patients healthcare records as necessary

Processing referrals using the electronic referral system (ERS)

Processing requests for information i.e., SAR, insurance/solicitors letters and DVLA forms

Coding data on the clinical IT system

Answering incoming phone calls, transferring calls or dealing with the callers request appropriately

Managing all administrative queries as necessary

Carrying out system searches as requested

Maintaining a clean, tidy, effective working area at all times

Supporting all clinical staff with general administrative tasks as requested

Quality & Confidentiality

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

• ensure information and documentation is accurate;
• alert the management team to issues of risk;
• assess own performance and take accountability for own actions, either directly or under supervision;
• contribute to the effectiveness of the team by reflecting own and team activities and making suggestions on ways to improve and enhance the teams performance; and
• manage own time, workload and resources

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practices Health & Safety Policy, to include:

• identifying the risks involved in work activities and undertaking such activities in a way that manages those risks;
• making effective use of training to update knowledge and skills;
• reporting potential risks;
• reporting incidents and accidents;
• ensuring correct PPE is worn for the appropriate task;
• ensuring all areas are tidy and free from hazards;
• carrying out regular housekeeping; and
• ensuring manual handling and lifting techniques are used.
• Personal/Professional Development:
• The post-holder will participate in any training offered and take personal responsibility for developing their knowledge, techniques and skills.
• Communication:
• The post-holder should recognise the importance of effective communication within the team and will strive to:
• establish and maintain effective working relationships with co-workers, patients and carers;
• recognise peoples needs for alternative methods of communication and respond accordingly;

This role profile is not exhaustive; it will be subject to periodic review and may be amended to meet the changing needs of the business. The post holder will be expected to participate in this process and we would aim to reach agreement to the changes.

The post holder is required to respect the confidentiality of all matters that they might learn in the course of their employment. The post holder must respect the requirements set out in the Data Protection Act 2018

Person Specification

Qualifications

Essential

• GSCE grades A-C in English & Maths Good keyboard and computer skills
• tenacious with an eye for detail;
• A strong customer service ethic and skills;
• A friendly can do attitude
• Mature, empathetic nature
• be professional, friendly and tactful
• Ability to work under pressure
• Well organised with the ability to multi-task
• Experience of working in a healthcare setting as a medical secretary
• Processing referrals using the electronic referral system (ERS)
• Knowledge of Medical Terminology
• Experience with SystmOne

Desirable

• General practice experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Victoria Park Health Centre

Address

203 Victoria Park Road

Leicester

LE2 1XD

United Kingdom

Employer's website

https://www.victoriaparkhealthcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

This is an exciting opportunity to join Trinity Hospice in a senior operational leadership role, providing maternity leave cover for up to 12 months. The Operational Manager for Clinical Services will work closely with clinical and non-clinical leaders to ensure the continued delivery of safe, effective and high-quality care across a range of hospice services. The postholder will provide day-to-day operational leadership, supporting service managers and team leaders to manage operational challenges, workforce pressures, performance requirements and service improvement initiatives.

The role is responsible for maintaining continuity across a broad range of services and functions, including inpatient and community services, hospital palliative care services, clinical administration, social work, chaplaincy, service access functions and other associated support services. Working collaboratively across teams, the postholder will help ensure services remain responsive, resilient and focused on delivering the highest standards of care and support for patients, families and carers.

A key aspect of the role is providing oversight of governance, quality and risk management activities. This includes supporting investigations, incidents, complaints, audits, safeguarding, policy development and quality improvement initiatives, ensuring that learning and actions are effectively implemented and embedded across services. The postholder will contribute to regulatory preparedness and assurance activities, helping to maintain compliance and promote a positive culture of continuous improvement.

The Operational Manager will monitor service performance and support the production of regular reports, dashboards and performance information for senior leadership and the Board of Trustees. This includes analysing operational, workforce and quality data to support service planning, decision-making and improvement activities.

The role also includes operational oversight of a number of key contracts, service level agreements and partnership arrangements, working collaboratively with external organisations including NHS partners, local authorities and other service providers. The postholder will support partnership reviews, monitor performance and ensure that any risks, concerns or opportunities for improvement are appropriately escalated and managed.

Working closely with managers and team leaders, the postholder will support workforce planning, recruitment, induction, performance management, staff development and wellbeing initiatives. They will provide visible, values-led leadership, promoting collaboration, accountability and a positive working culture across services.

The postholder will be expected to build and maintain effective relationships with colleagues, stakeholders and external partners, representing Trinity Hospice professionally and contributing to operational, partnership and service development meetings as required.

As part of the senior leadership team, the successful candidate will participate in the hospice senior management arrangements, including the out-of-hours management on-call rota, providing operational leadership and support when required.

The full Job Description is attached.

Person Specification

Skills and Abilities

Essential

• Excellent organisation, prioritisation and workload management skills, with the ability to manage competing operational, people, governance and reporting priorities.
• Excellent written, verbal and interpersonal communication skills, including the ability to produce clear reports, updates, action plans and service narratives.
• Strong analytical and judgement skills, with ability to interpret workforce, quality, finance, risk and performance information and make practical recommendations.
• Ability to build relationships, influence, negotiate and work diplomatically across clinical, non-clinical and external partner boundaries.
• Ability to investigate incidents, complaints and concerns, identify themes, support root cause analysis and translate learning into improvement actions.

Desirable

• Project/programme management skills or experience using structured improvement methodologies.
• Experience presenting to senior managers, trustees, commissioners or external partners.
• Advanced Excel, dashboard, data visualisation or digital reporting skills.
• Coaching, mentoring or facilitation skills.
• Formal investigation, quality improvement or governance training.

Qualifications

Essential

• Leadership/management qualification or equivalent senior operational management experience.
• Educated to degree level or able to demonstrate equivalent knowledge, skills and experience.
• Strong knowledge of healthcare, hospice, palliative care or comparable regulated service environments.

Desirable

• Postgraduate qualification or equivalent CPD in leadership, management, people practice, business, quality, governance or healthcare.
• Knowledge of NHS/community healthcare structures and contract/SLA arrangements.

Personal Attributes and Values

Essential

• Compassionate, values-led and professional approach aligned to Trinity Hospice values.
• Calm, flexible and resilient in a complex, changing environment.
• Able to work autonomously within agreed accountability and escalation arrangements.
• Commitment to equality, diversity, inclusion, confidentiality and safeguarding.

Desirable

• Experience working within a values-led charitable or hospice environment.
• Commitment to ongoing personal and professional development.

Experience

Essential

• Significant operational management experience in a healthcare, hospice, charity, NHS or comparable regulated setting.
• Experience of managing and supporting services across multiple teams or workstreams.
• Experience of service improvement, change management, pathway development, workforce planning and capacity/demand analysis.
• Experience of contract, SLA, provider or partnership management, including review meetings, performance oversight and escalation of risks or service issues.
• Experience of KPI monitoring, performance reporting, report writing and preparing information for senior leadership or Board-level audiences.
• Experience of line management or management support, including recruitment, induction, supervision, appraisal, absence, capability and performance processes.

Desirable

• Experience in specialist palliative care, end of life care, hospice services or community/hospital interface services.
• Experience of digital transformation, dashboard/reporting development, e-rostering or clinical system improvement.
• Experience managing or supporting contracts/SLA arrangements for pharmacy, social work, chaplaincy, psychology, hospital palliative care or similar multidisciplinary support services.
• Experience of producing business cases, options appraisals, quality account statements or strategic action plans.
• Experience supporting staff wellbeing, resilience-based supervision, team development or organisational development initiatives.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Trinity Hospice

Address

Low Moor Road

Blackpool

Lancashire

FY2 0BG

United Kingdom

Employer's website

https://www.trinityhospice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Responsibilities:

Dispense medicines and appliances following standard operating procedures. Whenever there is doubt about the appropriateness of the item, or about the dose or labelling instructions to check with a GP.

Endorse prescriptions in accordance with NHS Prescription Services requirements.

Keep up-to-date with new drugs / medicines and changes in legislation.

Complete significant event forms and ensure colleagues complete significant event forms correctly and in a timely manner.

Liaise with patients, providing advice and guidance as required to promote compliance.

Promptly forward all invoices and dispensary related correspondence to the practice manager according to practice protocol.

Take prompt action in response to any drug alert bulletins that may be received from time to time.

Answer the telephone promptly and deal with prescription requests.

Issue prepared prescriptions.

Process prescription requests.

Operate efficient stock control appropriate to the needs of the dispensary with the objective of ensuring continuity of supply for patients and minimising wastage.

Ensure that drugs are received and stored in an appropriate manner in accordance with the manufacturers instructions.

Ensure that refrigerated items are stored at the appropriate temperature and maintaining the temperature control record/logbook.

Clean work surfaces and shelving on a regular basis and ensuring that all dispensary equipment is kept clean and kept in good working order.

Maintain full and accurate records of all dispensing transactions.

Keep records of prescriptions sent to community pharmacies where required.

Check for and process email (online) prescription requests.

Collect all due prescription charges and ensure that the patient declaration on the reverse of the FP10 is dully filled in and signed by the patient or their representative.

Receive monies on behalf of the Practice and keep a record of all the financial transactions.

Provide an efficient and caring home delivery service to patients where requested.

Maintain full and accurate computerised records for all dispensing transactions.

Person Specification

Qualifications

Essential

• NVQ Level 2 in Dispensing (or equivalent)
• Good numeracy and literacy skills.
• Strong organisational skills and attention to detail.

Desirable

• NVQ level 3 in dispensing (or equivalent)

Experience

Essential

• Experience in a dispensary, pharmacy, or healthcare environment.
• Experience handling confidential patient information.

Desirable

• Experience of working in a primary care environment
• Previous experience in a GP practice dispensary.

Requirements

Essential

• You must hold a full driving licence, with access to a vehicle.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mowbray House Surgery

Address

Mowbray House Surgery

Malpas Road

Northallerton

North Yorkshire

DL7 8FW

United Kingdom

Employer's website

http://mowbraygroupsurgeries.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical

*To select and apply Occupational Therapy assessments for a designated caseload, addressing occupational performance and skill deficits, empowering the service user in areas of self-maintenance, productivity and leisure.

*To carry out core assessments and risk assessments for clients newly screened to the team.

*To work with service users to identify Occupational Therapy goals as part of the overall care plan, using specialist mental health and Occupational Therapy assessment tools. Including review of the effectiveness of clinical care provided ensuring that patient safety is maintained and care delivery meets the standards required by the Trust and the Care Quality Commission

*To manage a caseload of service users with complex mental health needs, including evaluating screened patients for interventions and priorities for treatment.

*To plan and implement person centred individual and/or group interventions, in collaboration with the service user, using graded activity to achieve therapeutic goals.

*To actively participate in discharge planning, supporting carers and service users to successfully transition home.

*To demonstrate and apply a high level of understanding of the effect of disability, provide training, and advise on lifestyles changes and adaptations to the service users social and physical environment.

*To assess the occupational needs of a defined client group and establish and evaluate appropriate treatment programmes. Also ensuring we maintain, upheld and follow the standards within the HCPC code of conduct at all times ensure safe and effective delivery of patient care

*To remain up to date and within guidelines for re-registration as required by professional bodies at all times.

Communication

*To establish robust communication networks with service users, carers, team members and other health workers and agencies.

*To promote awareness of the role of Occupational Therapy within the team, negotiating priorities where appropriate.

*Ability to communicate sensitively in situations where there are complex needs/issues.

*To comment on local service procedures/guidelines as part of the Therapy team.

Documentation

*To ensure that written documentation and electronic records are contemporaneous in accordance with Professional and Trust standards. This includes providing feedback to junior staff on the quality of their clinical documentation. To initiate and act on patient feedback following interventions and provide Occupational Therapy reports.

*To oversee, provide feedback and advise on potential amendments to existing templates, handouts and paperwork used by the Occupational Therapy service.

Service development and delivery

*To plan and evaluate own practice.

*To contribute to the delivery of the Trust and Division's objectives.

*To seek feedback from service users and carers about their experiences of occupational therapy and use feedback to inform service design and delivery.

*To contribute to the process of quality improvements.

Professional development

*To demonstrate ongoing personal development through participation in internal and external development opportunities, recording learning outcomes and clinical reflections in a portfolio.

*To keep up to date with current best evidence and implement developments within own specialist field of occupational therapy

Research & Practice Development

*To demonstrate the ability to critically evaluate current research, apply it to practice and disseminate findings at a local level.

*To undertake research and/or audit projects relevant to Occupational Therapy and/or service area, disseminating findings at local level.

*To broaden research and development skills through participation in local audit and research projects.

Person Specification

Qualifications

Essential

• Qualified Occupational Therapist
• HCPC registration

Desirable

• Post-graduate training in one or more additional specialised areas of practice.
• RCOT membership

Experience

Essential

• Experience working with people living with Acute and Organic Mental Health conditions both working age and older person.
• Good knowledge of health and safety and risk management
• Computer literate including emails and spreadsheets.
• Effective written and verbal communication skills
• Experience of supervision

Desirable

• Experience of delivering group programmes
• Ability to form good working relationships with others in a multidisciplinary and multi-agency setting

Additional Criteria

Essential

• Excellent communication and interpersonal skills
• Broad range of clinical skills relevant to both physical and mental health needs of patient.
• Ability to advocate for patient issues
• Demonstrates organisational skills:
• including the ability to make decisions and to prioritise.

Desirable

• Ability to demonstrate leadership skills
• Current knowledge of relevant legislation and ethical issues e.g. Safeguarding Vulnerable Adults.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Parklands Hospital

Aldermaston Road

Basingstoke

Hampshire

RG24 9RH

United Kingdom

Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The overriding purpose is to support the provision of highest quality patient care through personal actions and continuous improvement.

The post-holder is expected to participate in teaching and training of junior staff and other clinical staff groups. The appointee will also have supervision responsibilities for junior medical staff within the specialty. If appropriate the post-holder will be named in the contract of junior staff as the person responsible for overseeing their training and as an initial source of advice to such doctors regarding their careers.

The post-holder will participate actively in research relevant to paediatric intensive care including the development and delivery of studies within the directorate.

There will be opportunities to act as Principal Investigator for NIHR portfolio studies and to support a research-active culture within the service.

The role also includes participation in audit and quality improvement activities, and contributing to the development of teaching and research in collaboration with the University of Leicester. The post-holder is expected to fulfil the requirements of the Royal College of Paediatrics and Child Health CPD scheme (or equivalent), with CPD supported within the job plan and mandatory attendance at audit and governance meetings.

Person Specification

Training & Qualifications

Essential

• MB BS or Equivalent
• MRCPCH/MRCP/FRCA or equivalent
• Full GMC Registration
• On GMC Specialist Register for base specialty at the time of application or within 6 months of obtaining CCT for UK RCPCH trainee or on the GMC specialist register for PICM at the time of application (if CESR/portfolio) pathway

Desirable

• Membership of relevant Specialist Societies or Associations.
• Higher degree e.g. MD, PhD or equivalent.

Knowledge and Experience in Subspecialty

Essential

• Completion of RCPCH Progress PICM Curriculum and 2 years training in an RCPCH PICM ISAC approved centre rotation in paediatric intensive care medicine plus a minimum of six months of anaesthetic training oOR equivalent training programme with evidence that this training has been completed and signed off
• Extensive experience in management of cardiac patients including post op cardiac surgical patients
• Appropriate knowledge base and ability to apply sound clinical judgment to problems; demonstrates clear, logical thinking/analytical approach; understands evidence-based practice
• Undertake basic and advanced intensive care procedures
• Advanced Paediatric Life support provider or equivalent

Desirable

• Experience in caring for children on ECLS
• Experienced in or have had training in the provision of palliative care in children
• Experience in managing complex long-term patients
• Expertise in use of POCUS, Echocardiogram or similar advanced technologies in paediatric critical care
• Experience managing level 2 paediatric critical care patients in HDU or equivalent

Communication and relationship skills

Essential

• Excellent oral and written communication skills
• To be empathic and sensitive; capacity to take others perspectives and treat others with understanding.
• Ability to work effectively under pressure
• Highly developed Emotional Intelligence

Desirable

• Demonstrable track record of successful change management

Audit/Quality Improvement

Essential

• Experience of Clinical audit and maintenance of high quality of care
• Understanding of and participation in national audits such as PICANET and National Congenital Heart Disease Audit
• Experience in quality and safety review eg: mortality review , review of critical incidents

Desirable

• Completion of formal courses in Audit and quality improvement.
• Experience in training others in audit/QI activity
• Experience in complaint investigations and PSIRF training

Management and leadership

Essential

• Ability to work effectively as part of a multidisciplinary team and supervise juniors
• Experience of leading teams and awareness of leadership styles Personal integrity and reliability.
• Ability to motivate and develop both medical staff and non-medical staff

Desirable

• Experience or training in medical management and or clinical leadership
• Awareness of Service Development issues.
• Certification in Medical Leadership
• Commitment to further develop the post and the service provided

Planning and organisation skills

Essential

• Ability to effectively organise, prioritise and manage clinical workload.
• Understanding of wider health agenda and modern NHS.
• Ability to work to overcome barriers to change (negotiating, influencing and persuasion skills)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University Hospitals of Leicester NHS Trust

Address

Leicester Royal Infirmary

Leicester

LE1 5WW

United Kingdom

Employer's website

https://www.jobsatleicestershospitals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The following are the core responsibilities of the Medical Summariser. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:

a. Reviewing records and accurately producing a summary of the patients medical history

b. Accurately SNOMED CT coding data on the clinical IT system

c. Reviewing progress of summarising, ensuring practice targets are achieved

d. Review all clinical letters ensuring they are processed appropriately in line with extant protocols

e. File and store records as required

f. Photocopy documentation as required

g. Action all incoming correspondence, emails and mail in a timely manner

h. Scan patient related documentation and attach scanned documents to patients healthcare records

i. Input data into patients healthcare records as necessary

j. Answer incoming phone calls, transferring calls or dealing with the callers request appropriately

k. Conduct system searches as requested

l. Maintain a clean, tidy, effective working area at all times

m. Support all clinical staff with general administrative tasks as requested

In addition to the primary key responsibilities, the Medical Summariser may be requested to:

a. Review and update the practice summarising policy as required (in conjunction with the management team

b. Partake in audit as directed by the audit lead

c. Support reception staff, providing cover during staff absences

d. Book appointments

Person Specification

Experience

Essential

• Systmone experience
• Medical Records summarising experience
• Clinical coding experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Victoria Park Health Centre

Address

Victoria Park Health Centre

203 Victoria Park Road

Leicester

LE2 1XD

United Kingdom

Employer's website

https://www.victoriaparkhealthcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job overview

We are seeking an enthusiastic Consultant in Intensive Care Medicine to join our team at The Princess Alexandra Hospital NHS Trust. The successful candidate will provide high-quality clinical care, contribute to service development, and educate and train resident staff.

This is a fixed term locum post, with potential for substantive for appropriate applicant and applicants will be expected to have interest and suitable experience within intensive care. The post allows to include sessions in intensive care and, flexibility to include sessions in anaesthesia, medical specialities and emergency medicine.

In conjunction with the existing consultants, the appointee has opportunities to lead developments in services within the Trust.

This substantive post will be based in Princess Alexandra Hospital, Harlow and will be responsible for providing high-quality Intensive care services and/ or another specialty as qualified, to The Princess Alexandra Hospital that assumes responsibility for the patients within the catchment area in co-operation with Consultant colleagues in all clinical departments.

The department has historically led the way in holding senior medical management roles and we would look to new consultants to join our group of educational supervisors.

Main duties of the job

Main duties and responsibilities

• Provide expert clinical care in intensive care medicine, and on-call services.
• Participate in multidisciplinary team meetings and case discussions in hospital and community settings.
• Contribute to the development and implementation of integrated clinical guidelines and protocols.
• Supervise and support resident medical staff.
• Engage in clinical audit, quality improvement, and research activities.
• Participate in clinical governance and risk management.
• Maintain accurate and timely clinical documentation.
• Collaborate with colleagues across departments and external partners.

Teaching and training

• Provide teaching and mentorship to medical students, resident doctors, nurses and allied health professionals.
• Participate in postgraduate education and training programmes.

Research and innovation

• Support or lead research within the department.
• Contribute to publications and presentations at professional conferences.

Management and leadership

• Participate in departmental meetings and service planning.
• Contribute to workforce planning and service redesign initiatives.
• Take on leadership roles as appropriate within the department or Trust.

The Princess Alexandra Hospital NHS Trust (PAHT) is proud to care for the communities of West Essex, delivering safe, compassionate, and high-quality services. We are part of the Neighbourhood Wave—a national programme that’s changing how care is delivered by focusing on prevention, early support, and more joined-up services across health, social care, and the voluntary sector.

This means we’re working more closely with local partners to bring care closer to home and support people to live healthier, more independent lives.

We’re a supportive and inclusive organisation that values its people. We offer development opportunities, flexible working, and a strong focus on wellbeing. As a Disability Confident and equal opportunities employer, we welcome applicants from all backgrounds and experiences.

Join us and help shape the future of care in West Essex.

Detailed job description and main responsibilities

Mon-Fri 08.00-18.00 Theatre lists/clinic/ward round AM 08.00-13.00, PM 13.00-18.00

Evenings 18.00-21.30 (Resident on call)

Sat –Sun 08.00-14.00 (Resident on call)

The consultant on-call commitment has a regular on-call weekday night of 1 in 8, e.g. alternate Mondays and 1 weekend in 8. On-call activities count for 2 PAs per week: 1PA reflecting the times the consultant is expected to be resident in the hospital as given above and 1PA for unpredictable work when the consultant may be called back to the hospital.

Person Specification

Qualifications

Essential

• Full Registration with the GMC with licence to practise
• FFICM or equivalent
• CCT (or equivalent) with entry on Specialist Register for ICM or within six months of anticipated CCT data on the date of interview

Desirable

• Additional degree or post- graduate qualification (PhD, MD etc)
• Post-graduate prizes
• MSc/Diploma/PG certification in Peri operative medicine or equivalent
• Management/leadership qualification

Experience

Essential

• Broad and relevant clinical experience in the specialty
• Experience in teaching and supervising resident doctors and medical students
• Participation in clinical audit and quality improvement
• Higher training in Intensive Care Medicine
• Advanced Life support (ALS)

Desirable

• ALS or EPALS Instructor
• Experience in curriculum development or educational leadership
• Publications in peer-reviewed journals; involvement in clinical research or trials
• Previous experience working in the NHS or similar healthcare system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Princess Alexandra Hospital NHS Trust

Address

The Princess Alexandra Hospital

Harlow

Essex

CM20 1QX

United Kingdom

Employer's website

https://www.pah.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.

Clinical responsibilities:

• In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties, including surgery consultations, telephone consultations and queries.
• Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
• Assessing the health care needs of patients with undifferentiated and undiagnosed problems
• Screening patients for disease risk factors and early signs of illness
• Developing care plans for health in consultation with patients and in line with current practice disease management protocols
• Providing counselling and health education
• Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
• Recording clear and contemporaneous consultation notes to agreed standards
• Collecting data for audit purposes
• Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
• Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate

Other responsibilities within the organisation:

• Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety
• Contributing to the development of computer-based patient records
• Contributing to the summarising of patient records and read-coding patient data

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & safety:

The post-holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):

• Using personal security systems within the workplace according to practice guidelines
• Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
• Providing advice on the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
• Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients.
• Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances)
• Hand hygiene standards for self and others
• Managing directly all incidents of accidental exposure
• Management and advice relating to infection control and clinically based patient care protocols, and implementation of those protocols across the practice
• Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses/training needs are identified, escalating issues as appropriate to the responsible person
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
• Monitoring practice facilities and equipment in relation to infection control, ensuring that proper use is made of hand-cleansing facilities, wipes etc., and that these are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate to the responsible manager
• Safe management of sharps use, storage and disposal
• Maintenance of own clean working environment
• Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
• Actively identifying, reporting, and correcting health and safety hazards and infection hazards immediately when recognised
• Keeping own work areas and general/patient areas generally clean, sterile, identifying issues and hazards/risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers
• Correct waste and instrument management, including handling, segregation, and container use
• Maintenance of sterile environments
• Demonstrate due regard for safeguarding and promoting the welfare of children.

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights

Quality:

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources.

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the implementation of services:

The post-holder will:

• Apply practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work

Person Specification

Qualifications

Essential

• Medical Degree - Primary medical qualification (e.g. MBBS, MBChB) recognised by the General Medical Council (GMC). GMC Registration - Full and unrestricted registration with the GMC, including a licence to practise. NHS Performer List - Inclusion on the England (or relevant UK nations) Medical Performers List. MRCGP Qualification - Successful completion of MRCGP (Membership of the Royal College of General Practitioners) or equivalent for CCT (Certificate of Completion of Training) in General Practice.

Desirable

• Diplomas or certificates in areas such as: - DRCOG (Diploma of the Royal College of Obstetricians and Gynaecologists) - DFSRH (Diploma of the Faculty of Sexual and Reproductive Healthcare) - Diploma in Dermatology, Minor Surgery, Mental Health, etc.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

City Way Medical Practice

Address

65 – 67 City Way

Rochester

ME1 2AY

United Kingdom

Employer's website

https://www.citywaymedicalpractice.co.uk (Opens in a new tab)

Job description

Job responsibilities

• Supervise and support the Care Navigator team to deliver outstanding patient care and administrative support
• Ensure adequate staffing levels, providing cross-cover for the other Reception Supervisor
• Oversee appointment scheduling, cancellations, and patient check-in processes with precision and professionalism
• Ensure all patient records are accurately maintained and confidentiality is upheld at all times
• Manage incoming calls, inquiries, and correspondence promptly to foster positive relationships with patients and external partners
• Coordinate with Clinical team to facilitate smooth clinic operations and address any scheduling conflicts or issues
• Induction and training new staff members to the required standard, and provide ongoing support to enhance team performance
• Be first to respond to urgent problems (e.g.: telephone/EMIS/IT malfunctions; clinical staff sickness, etc)
• Help develop policies and procedures with the Operations Manager
• Act as a role model for staff
• Ensure maximum productivity from reception staff ensuring that all reception tasks are carried out in a timely manner
• Carry out staff appraisals and performance reviews
• Ensure Practice policies are followed and accurate records are kept
• Liaise with management team concerning staffing and organisation of work
• Liaise with other member of the Primary Healthcare Team, and outside agencies
• Act as Deputy Practice Fire Warden
• Chair reception meetings and take minutes
• Open/close practice premises (as part of a rota) in line with Practice policy
• Monitor reception area for cleanliness, organization, and a welcoming atmosphere

Person Specification

Qualities and Attributes

Essential

• Demonstrate ability to be a strong and credible leader.
• An understanding, acceptance and adherence to the need for strict confidentiality.
• Ability to use own judgement, resourcefulness and common sense.
• Ability to work without direct supervision and determine own workload priorities.
• Ability to work as part of an integrated multi-skilled team.
• Professional, articulate and helpful manner.
• Able to work under pressure.
• Able to work in a changing environment.
• Able to use own initiative.

Experience

Essential

• Recent previous experience working as a receptionist / reception supervisor in an NHS GP practice

Desirable

• Experience in a managerial or supervisory role

Knowledge and Skills

Essential

• Excellent communication skills
• Good numeracy and literacy skills
• Knowledge of Docman and EMIS web
• Ability to develop skills in managing/supervising staff, training and development

Desirable

• IT skills hardware and software
• Qualifications or training in:
• Supervising or managing others
• Training and staff development
• Customer services/patient care

Other:

Essential

• Punctual and well presented.
• Flexibility of working hours/ able to work at the desired times.
• Commitment to personal develop and take part in available training.
• Commitment to the equality, diversity and rights of patients, carers and colleagues.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Battersea Fields Practice

Address

3 Austin Road

London

SW11 5JP

United Kingdom

Employer's website

https://www.batterseafieldspractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Meet and greet patients arriving at the dispensary hub collection desk

Handle queries directing those that require dispensing advice to a dispenser.

Provide information regarding the turnaround time for prescription requests.

File prescription medication bags and prescriptions away in the retrieval system ready for collections.

Keep reception area tidy at all times.

Check prescription validation upon handout. eg. Controlled drug prescriptions are within the 28 day expiry date.

Check prescriptions and relay any directions or information to the patient or representative upon collection.

Sign patients up to our dispensing services and assist in management of prescription ordering via online services such as the NHS App

Dismantle and record any uncollected medication on the patients medication record following standard operating procedures.

To collect all due prescription charges and ensure that the patient declaration on the reverse of the FP10 is duly filled in and signed by the patient.

Sort and file prescriptions into prescribers names ready for endorsing.

To ensure that all monies received or handled on behalf of the practice are cashed up and appropriately stored.

To ensure that drugs are stored in an appropriate manner in accordance with the accompanying instructions.

To ensure that shelves and all work surfaces are regularly cleaned to maintain a high level of hygiene within the dispensary reception.

To ensure that refrigerated items are stored at the appropriate temperature and to maintain a temperature control record/logbook for twice daily readings.

To communicate factual information to patients about medication.

Undertakes patient surveys / audits as required.

To ensure adherence to dispensary standard operating procedures at all times.

To ensure competency against dispensary services quality scheme checklist.

To undertake any necessary work as may be required and appropriate to maintain a high standard and efficient dispensing service.

To complete and sign off a daily task checklist

Medication returned from patients or their representative to be dealt with on the day they are received.

Person Specification

Qualifications

Essential

• Good communication / customer service skills.
• Experience of Microsoft Office software.
• Experience of using computer systems.
• Experience in dealing directly with the public/patients.
• Experience of working in a reception or busy customer facing role.
• Ability to work without direct supervision and use own initiative.
• Ability to work well in an integrated and multi-skilled team.
• Ability to work well and remain calm under pressure.
• Ability/willingness to travel to other clinics to work during work hours when necessary.
• Ability to self-motivate, organise and prioritise own workload.
• Flexibility of working hours/ able to work within a rota and provide additional cover in times of need.
• An understanding, acceptance and adherence to the need for strict confidentiality.

Desirable

• Experience in a healthcare setting / Primary care.
• Stock control, usage tracking and re-ordering arrangements.
• Dealing with queries and complaints.
• NVQ Customer Service.
• Experience of using EMIS.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Brampton Medical Practice

Address

Brampton Medical Practice

4 Market Place

Brampton

Cumbria

CA8 1NL

United Kingdom

Employer's website

https://bramptonmedicalpractice.com/ (Opens in a new tab)

Job description

Job responsibilities

The ESTHER Coach will work directly and exclusively in the PSEH Division whilst also delivering the role in partnership with the ESTHER Programme Lead.

The ESTHER Coach will support teams to establish, develop and sustain Esther Cafe's, creating safe and inclusive spaces where people using services, carers and staff can learn together from real experiences of care. The postholder will gather and share stories, identify themes and opportunities for improvement, and support services to translate learning into meaningful action.

Working under the leadership of the Chair of the PSEH User Engagement, Lived Experience & Co-production Sub Group and alongside the ESTHER Programme Lead, the postholder will help develop a network of ESTHER Champions across services and support the delivery of the wider ESTHER programme. They will act as a bridge between lived experience and operational teams, ensuring that people's stories, experiences and priorities remain at the heart of service development, delivery and improvement.

The role will promote collaborative working, continuous learning and person-centred improvement across organisational boundaries, ensuring that the voices of people using services influence how care is designed, delivered and evaluated.

A key part of the role will be co-chairing the divisional Service User Engagement and Co-production Subgroup alongside a staff co-chair. The postholder will also undertake visits to services across the division to promote engagement activity, support the development of Esther Cafe's and help teams use learning from people's experiences to inform quality improvement.

The postholder will work independently across a range of services, teams and care settings within the division. They will build constructive working relationships with service users, carers, staff and community partners to support meaningful involvement in service development, delivery and improvement.

The postholder will use judgement, initiative and practical knowledge of engagement and co-production to identify opportunities to strengthen service user involvement, reduce barriers to participation and support services to make better use of lived experience feedback.

The postholder will organise and manage their own workload across multiple services and workstreams, working within agreed objectives and reporting progress to their line manager.

Communication and Engagement -

*Build effective working relationships with staff, service users, carers, community organisations and stakeholders.

*Present stories, themes, feedback and learning to relevant meetings and groups.

*Communicate effectively with people from diverse backgrounds.

*Maintain accurate records of activities, actions and outcomes.

*Use Trust communication systems and digital platforms appropriately.

*Participate in supervision, mentoring and development opportunities.

Professional Responsibilities -

*Work within Trust policies, procedures and professional boundaries.

*Maintain confidentiality and information governance standards.

*Promote equality, diversity, inclusion and accessibility.

*Undertake relevant ESTHER training and development.

*Participate in supervision, appraisal and continuing professional development.

Act as a positive role model for person-centred practice, lived experience involvement and co-production

Working with the ESTHER Programme Lead

*Work closely with the ESTHER Programme Lead to support delivery of the divisional ESTHER programme.

*Support the implementation of ESTHER priorities, objectives and improvement initiatives.

*Meet regularly with the ESTHER Programme Lead to review progress, share learning and identify opportunities for development.

*Assist with the development and growth of Esther Cafe's across services.

*Support the recruitment, development and networking of ESTHER Champions.

*Share stories, themes and learning gathered from people using services, carers and staff to inform programme priorities.

*Work with the ESTHER Programme Lead to ensure learning from Esther Cafe's and lived experience activity is translated into meaningful service improvements.

*Act as an ambassador for the ESTHER programme and its values.

Support the Chair of the PSEH User Engagement, Lived Experience & Co-production Sub Group to build and sustain a network of ESTHER Champions across PSEH.

Influence and support staff across services to adopt ESTHER principles.

Coach and encourage teams to establish and sustain Esther Cafe's

Support staff, volunteers, peer support workers and people with lived experience to participate in ESTHER activities.

Promote the use of stories and feedback as drivers for improvement

Support teams to identify themes and learning from Esther Cafe activity and consider how these may inform local improvement.

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

Essential

• Level 3 Qualification in Health or Social Care related subject or equivalent experience.
• Relevant qualifications or demonstratable competence in a range of IT systems.

Experience

Essential

• Understanding of service user engagement, participation and co-production.
• Understanding of inclusion, accessibility and reducing barriers to involvement.
• Have awareness of person-centred approaches to service improvement.
• Ability to work independently across a range of services and settings.
• Ability to organise and prioritise workloads effectively.
• Ability to build positive working relationships with people from a range of professional and personal backgrounds.
• Good communication, listening and facilitation skills. Able to deliver multi faced information to a wide spectrum of stakeholders.
• Ability to share feedback with others across a range of mediums.
• Ability to identify themes, record actions and communicate learning clearly.
• Ability to use judgement and initiative within agreed boundaries.
• Understanding of the ESTHER model and philosophy.
• Be willing and able to complete the HIOWH ESTHER coaches training.
• Significant lived experience of health, care or support services, either personally or as a carer.
• In depth experience of using lived experience constructively to support improvement, engagement or participation.

Desirable

• Experience of facilitating groups, workshops or meetings.
• Experience of community engagement, peer support or participation work.
• Experience of health, social care, voluntary sector or community settings.
• Experience of presenting learning and feedback to groups.
• Coaching or mentoring skills.
• Experience of supporting change and improvement activities.
• Knowledge of the Esther approach.
• Awareness of quality improvement methods.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Portsmouth Civic Offices

Guildhall Square

Portsmouth

Hampshire

PO1 2GJ

United Kingdom

Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Helping others improve and turn their lives around theres no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

Cygnet Healthcare is looking for an experiencedSupport Workerto join our team working at Cygnet Lodge Salford.

Youll be workingfull time, 42 hours a week (12 hour day and night shifts),making a positive difference to the lives of the people in our care at Cygnet Lodge Salford.

Cygnet Lodge Salford is a high support inpatient rehabilitation (level 2) service for women. The service supports 24 individuals with a primary diagnosis of mental illness, but they may also have a complex secondary diagnosis, including a personality disorder.

Your Day-to-Day Offer enhanced care with a flexible learning approach for all our service users, patients & residents Provide guidance and encouragement through physical & emotional support Learn about individuals specific needs & provide help in the most appropriate way Assist with medical & welfare needs and report as required Safeguard Maintain a safe and clean environment for allYou are Genuinely driven with a desire to make a real difference in peoples lives An excellent communicator and a good team player Sensitive and intuitive with the energy required to provide a trusting, stimulating & varied environment Helping to empower & support service user independence.

An unpaid carer? We recognise t hat many of our colleagues have unpaid caring responsibilities and we welcome applications from unpaid carers. We value the skills and experience that caring can bring to the workplace.Why Cygnet? Well offer youSalary £13.15 per hour An opening to undertake further learning with our excellent apprenticeship scheme Flexible working with opportunity for overtime Regular coaching & appraisal Expert supervision & peer support Employee discount savings & Cycle to Work scheme Recruitment referrals Wellbeing centre with exercises, recipes, financial and mental health advicePlease note: successful candidates will be required to undergo an enhanced DBS check.

What next?

If you care about making a difference we want to talk to you.

Click the button to apply

Person Specification

General Requirements

Essential

• Please refer to job description above

Desirable

• Please refer to job description above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cygnet Health Care

Address

Salford

M6 7WQ

United Kingdom

Employer's website

https://www.cygnethealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Helping others improve and turn their lives around theres no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

We are looking for a confident Bank Support Worker with a passion for delivering outstanding care.

Youll be working flexible bank hours a week, making a positive difference to the lives of the people in our care atCygnet Victoria House.You will be required to complete all face to face training within the first 2 months and also complete online training in the first month. Be flexible and able to complete 2-3 shifts per month.

The ethos of our service is about assessing and treating service users in the least restrictive environment and planning for discharge in a robust and timely fashion. With a focus on stabilisation, we will support service users to manage their mental health, reinforce daily living skills and prepare for independent life back in the community.

At Cygnet, our perks go way beyond pension schemes and excellent professional development.

Youll also enjoy shopping, travel and leisure discounts as well as a range of healthcare and financial benefits to support you to be happy both in and out of work.

Apply now to enjoy excellent career prospects whilereaping the rewards of making a difference to others every day.

Your day-to-day

• Offer enhanced care with a flexible learning approach for all the people in our care
• Provide guidance & encouragement through physical & emotional support
• Learn about individuals specific needs & provide help in the most appropriate way
• Assist with medical & welfare needs
• Report on medical & welfare needs as required
• Safeguard
• Maintain a safe, clean environment for all

Why Cygnet? Well offer you

• Flexible working with the opportunity for overtime
• Regular coaching & appraisal
• Expert supervision & peer support
• Employee discount savings & Cycle to Work scheme
• Pay rate £13.00 per/hour plus 12.1% holiday allowance

You are

• Genuinely driven with a desire to make a real difference in peoples lives
• An excellent communicator & a good team player
• Sensitive & intuitive with the energy required to provide a trusting, stimulating & varied environment
• Passionate about empowering & supporting service user independence

Successful candidates will be required to undergo an enhanced DBS check.

Cygnethas been providing a national network of high-quality specialist mental health services for more than 30 years. In this role youll have the chance to make a real impact on patients, service users & their families.

What next?

If you care about making a difference we want to talk to you.

Click the button to apply

Person Specification

General Requirements

Essential

• Please refer to job description above

Desirable

• Please refer to job description above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cygnet Health Care

Address

Darlington

DL1 2LN

United Kingdom

Employer's website

https://www.cygnethealth.co.uk/ (Opens in a new tab)