Job description

Job responsibilities

Roles and responsibilities

• Provide a customer focused service dealing with all patients or visitors in an efficient, polite and courteous manner
• Support the delivery of a high quality healthcare service ensuring that all patients receive a high standard of service delivery
• Handle queries from patients/relatives confidentially and sensitively; refer clinical related queries to appropriate staff
• Interact with patients and relatives in distress in a sensitive and empathetic manner
• Take and relay as appropriate, telephone enquiries and messages , using initiative and prioritising skills when disseminating information
• Update patient details on Soliton/Cerner as appropriate, checking all demographic details on arrival or departure
• Oversee the work of more junior staff and ensure work objectives are being met on a day-to-day basis and demonstrate duties to new starters
• Ensure all procedures are followed re data capture for service specific outcomes.
• Ensure all imaging referrals are managed appropriately
• Arrange interpreter and transport services where indicated
• Adhere to trust-wide standard operating procedures and policies developed for clinical administrative processes and participate in their development
• Provide cover across the Imaging areas as and when required
• Provide an excellent standard of service to patients at all times
• Ensure the referrals and bookings are managed within the department targets.

Person Specification

administration experience

Essential

• Demonstrable experience of working in an administrative role in a busy office environment
• 1 year
• Communicating with members of the public and patients
• 1 year
• Demonstrable experience of working within customer-driven service and working to strict targets
• 1 year
• Working in NHS or other similar health care environment
• Willing to learn new systems
• Able to explain procedures and policy to other staff
• Competent working knowledge of windows based computer systems including Microsoft Packages

Desirable

• Familiarity with medical records and clinical correspondence
• Familiarity with Trust's PAS and other electronic patient administration and documentation systems
• Knowledge of Elective Access policy framework

Proven experience of dealing with complex telephone calls

Essential

• Proven experience of dealing with complex telephone calls

Desirable

• Proven experience of dealing with complex telephone calls

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Chelsea and Westminster Hospital NHS Foundation Trust

Address

West Middlesex Universtiy Hospital

Twickenham Road

Isleworth

TW7 6AF

United Kingdom

Employer's website

https://www.chelwest.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Key Duties/Responsibilities

1. CLINICAL

• Accept referrals via agreed protocols within the service

• Assess clients for suitability for psychological interventions
• Make decisions on suitability of new referrals, adhering to the departments referral protocols, and refer unsuitable clients on to the relevant service or back to the referral agent as necessary.

• Formulate, implement and evaluate therapy programmes for clients.

• Use highly developed communication skills in working with people to understand their personal and often very sensitive difficulties

• To exercise autonomous professional responsibility for the assessment and treatment of clients in line with the service.

• Educate and involve family members and others in treatment as necessary, conveying CBT and other psychological formulations with sensitivity in easily understood language.

• Adhere to an agreed activity contract relating to the number of client contacts offered, and clinical sessions carried out per week in order to minimise waiting times and ensure treatment delivery remains accessible and convenient.

• Attend multi-disciplinary meetings relating to referrals or clients in treatment, where appropriate.

Complete all requirements relating to data collection within the service.

• Keep coherent records of all clinical activity in line with service protocols

• Work closely with other members of the team ensuring appropriate step-up and step-down arrangements are in place to maintain a stepped care approach.

• Assess and integrate issues surrounding work and employment into the overall therapy process

• Carry out clinical audits of service performance, including service user surveys and evaluations, and help to collate and disseminate the results for feedback.

• Liaise with other health and social care staff from a range of agencies in the care provided clients.

• Provide specialist advice and consultation to other professionals / individuals / groups / committees across Mental Health Trusts, Primary Care Trusts and other voluntary agencies regarding service matters related to the practice and delivery of specific agreed therapeutic modalities and service provision.

2. TRAINING AND SUPERVISION

• Attend and fulfil all the requirements of BABCP approved supervision training.
• Contribute to the teaching and training of mental health professionals and other staff working in the service.

• After completion of supervision training, supervise staff in the service.

3. PROFESSIONAL

• Ensure the maintenance of standards of practice according to the employer and any regulating, professional and accrediting bodies (e.g. BPS, UKCP, BABCP), and keep up to date on new recommendations/guidelines set by the Department of Health (e.g. NHS plan, National Service Framework, National Institute for Clinical Excellence).

• Ensure that client confidentiality is protected at all times.

• Be aware of, and keep up to date with advances in the spheres of CBT and other psychological therapies.

• Ensure clear professional objectives are identified, discussed and reviewed with senior therapists on a regular basis as part of continuing professional development (CPD).

• Attend clinical/managerial supervision on a regular basis as agreed with Manager.

• Participate in individual performance review and respond to agreed objectives.

• Keep up to date all records in relation to CPD and ensure personal development plan maintains up to date specialist knowledge of latest theoretical and service delivery models/developments.

• Attend relevant conferences / workshops in line with identified professional objectives.

• Participate in service improvement by highlighting issues and implementing changes in practice.

4. ADVISORY / LIAISON

• Provide an advisory service on matters related to the practice and delivery of Cognitive Behavioural Therapy to individuals/groups/committees across the Mental Health Trust, Primary Care Trust and other voluntary agencies.

• Promote and maintain links with Primary Care and Secondary Care Staff to help co-ordinate the provision of an effective Psychological Therapies Service.

Person Specification

Qualifications

Essential

• Professional qualification in health or social care (or postgraduate training and qualifications in another sector to enable equivalent levels of responsibility with the client group in that setting)
• Post-graduate diploma in Cognitive Behavioural Therapy (or an equivalent course)
• BABCP Accredited OR Equivalent

Desirable

• Further training in trauma or EMDR; Leadership or management qualification

Experience

Essential

• Extensive post-qualification experience delivering CBT for trauma and complex presentations
• Demonstrated clinical leadership or team management experience
• Significant experience working as a psychological therapy practitioner and demonstrating the competences as required.
• Demonstrable experience of working in mental health services
• Significant experience in providing CBT

Desirable

• Experience of working within a multi-disciplinary and multi-agency health setting

Skills

Essential

• Committed to compassionate, trauma-informed care; Promotes equality, diversity, and inclusion; Reflective, resilient, and adaptable

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

North Staffordshire Combined Healthcare Trust

Address

Lancaster Building

Newcastle Under Lyme

ST5 1RH

United Kingdom

Employer's website

https://www.combined.nhs.uk/working-together/join-our-team/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

This job advert may close early if a high volume of applications have been received. If interested, please apply for this post as soon as possible.

Person Specification

Qualifications

Essential

• BTEC Diploma/Level 3 Diploma in Leadership and Management OR equivalent (i.e. NVQ in Business Administration / RSA Level 3) OR equivalent knowledge gained through relevant work experience plus a willingness to work towards the Level 5 in Leadership and Management within an agreed timescale
• IT Qualification (i.e. ECDL Qualification, RSA, NVQ in Business Administration) OR equivalent knowledge gained through relevant work experience
• Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above) / New GCSE in Maths and English (Grade 4 to 9)

Experience

Essential

• Implementing and maintaining systems and processes within an administration team
• Leading, supervising and training staff on administrative processes in a positive manner to facilitate delivery of an effective service.
• Significant experience of working in an administrative environment including digital audio typing, Microsoft Office applications, diary management, filing systems, collating and presenting information
• Co-ordinating meetings and associated duties
• Extracting data and report preparation
• Participation in service and quality improvement initiatives
• Advanced typing skills and inputting data accurately and efficiency

Knowledge

Essential

• Understanding of data protection and service user / staff confidentiality in line with defined procedures and guidelines
• A sound understanding of quality improvement initiatives
• Organising and completing demands and workloads meeting deadlines using delegation where necessary
• Problem solving for an area of work or developing alternative or additional procedures.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Tees Esk and Wear Valleys NHS Foundation Trust

Address

Flatts Lane Centre

Middlesbrough

TS6 0SZ

United Kingdom

Employer's website

https://www.tewv.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the job description attached.

If you have any questions about this position please do not hesitate to contact us.

Person Specification

Qualifications / Training

Essential

• GCSE English and Maths grade C or 4 or Functional skills for English/Maths
• Care Certificate

Desirable

• Evidence of mandatory and statutory essential training skills, for example, Basic Life Support, manual handling, infection control, fire etc
• Education and training to NVQ level 3/Work based diploma or equivalent
• 5 GCSE grade 4 or C and above or equivalent

Experience

Essential

• Relevant experience of working in Health or Social Care Environment delivering personal care

Desirable

• Relevant experience working in the NHS

Skills / Knowledge / Abilities

Essential

• Ability to work under instruction from a Registered Professional without direct supervision and support
• Digital Skills, use of systems and ability to use physiological recording equipment and record findings
• Good communication skills and ability to document care episode or event on digital systems or written

Desirable

• Evidence of development of knowledge and skills relevant to role
• Training and competence in clinical tasks relevant to role ie. Cannulation, wound care, ECG

Other

Essential

• Flexibility in working hours and patterns

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

East Sussex Healthcare NHS Trust

Address

Eastbourne District General Hospital

Kings Drive

Eastbourne

BN21 2UD

United Kingdom

Employer's website

http://jobs.esht.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Registered Nurse with current NMC or NMBI registration
• Minimum 1 year post-registration nursing experience
• Full UK or Irish driving licence
• Excellent communication skills and the ability to build trust with patients and families
• Strong organisational skills with the ability to manage a caseload independently
• A patient-centred approach and interest in long-term condition management
• Confident using digital systems and Microsoft Office applications
• Satisfactory enhanced DBS (or equivalent) and pre-employment medical checks

Person Specification

Experience

Essential

• TPN

Qualifications

Essential

• NMC PIN Registered

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Inizio Engage

Address

London Road, Reading, Berkshire

Berkshire

RG1 5AN

United Kingdom

Employer's website

https://inizioengage.com/ (Opens in a new tab)

Job description

Job responsibilities

Job responsibilities

Please see the attached the job description and personal specification for full duties of the job role.

Person Specification

Education/Knowledge and Qualifications

Essential

• Educated to GCSE level standard English Language at Grade A - C (or equivalent)

Desirable

• NVQ II or III Business Administration
• NVQ II or III Business Administration
• NVQ II or III Business Administration

Expereince

Essential

• Experience of using MS Office, particularly MS Word and Outlook
• Experience of working with the general public and/or professionals
• Experience of working within the NHS and an understanding of medical terminology
• Demonstrate and understanding of customer care/ability to work with sensitive and confidential information

Desirable

• Experience of using Hospital systems, for example PAS (Patient Administration System)

Skills and abilities

Essential

• Knowledge and understanding of Confidentiality and the Data Protection ACT
• Organisational skills and a flexible approach to work
• Commitment to self-development

Desirable

• Understanding and working practice of NHS performance targets including 18 week referral to treatment times

Communcation

Essential

• Good standard of written and verbal communication at all levels

Values and behaviours

Essential

• Ability to adhere to Policies and Procedures and to work with confidential and sensitive information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North West Anglia NHS Foundation Trust

Address

Peterborough, Stamford or Hinchingbrooke

Peterborough

PE3 9GZ

United Kingdom

Employer's website

https://www.nwangliaft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To undertake IT training needs analysis in support of training required in projects by: establishing benchmarks for the training against which peoples competencies will be assessed (e.g. researching the results of other similar projects) taking part in the development and testing of assessment tools ensuring that trainees attending courses meet pre-requisite skill levels to undertake the course successfully

Responsible for delivering technology based training programmes for clinical and non-clinical systems across ULHT and the health community and to regularly review and update existing training programmes for all systems, in co-ordination with ULHT and departmental policies.

To establish and utilise the most appropriate method of delivery for all grades of staff, irrespective of IT skills up to and including executive levels e.g. one-to-one training sessions classroom and workplace based group sessions (presentations and hands on) webinar based training e-learning (design and development)

To undertake the role of module lead or site based lead for an existing clinical or non-clinical system and ensure that: any new releases of the software are assessed for any subsequent training implications manuals/materials are updated to reflect the changes they contribute to both internal and external meetings and provide constructive input to project teams

To undertake the role of lead trainer in the implementation of new software on an affected health community wide rollout basis. This will involve:

representing the IT training department by attending and providing constructive input at regular project meetings as requested working with other business units including participating in working groups to encompass new ways of working and communicating information back to the team and team management co-ordinating train-the-trainer courses to ensure uniformity and understanding of the system ensure course plans/materials are ready for the effective delivery of training on the new software

To test, trial and learn new software (both clinical and non-clinical systems) in order to understand the functionality involved and how the software meets the needs of the trust. To communicate any concerns or suggestions regarding the implementation of the software to the appropriate project manager, business change manager or lead trainer.

On learning the new software (clinical or non-clinical) to an in-depth knowledge the trainer will translate this into structured end-user training courses.

To design and develop appropriate training materials and techniques for all new systems e.g. e-learning, e-tutoring, e-training and to investigate new and innovative ways of delivering training in order to manage the major challenges ahead and meet the increasing demands of ULHT.

Person Specification

Qualifications

Essential

• Educated to degree level or equivalent level of knowledge or skill
• Formal Teaching or Training Qualification such as City & Guilds 7302/7307 Pt 1/7407 Pt 1 or equivalent relevant experience
• Evidence of Continued Professional Development
• English GCSE or equivalent Grade C or above
• ECDL (or equivalent)

Desirable

• TAP certificate/s
• e-learning qualification (CELP or equivalent)
• City & Guilds 7302/7307/7407 Stage 2
• PGCE/Cert. Ed or equivalent
• Project Management qualifications such as Prince II foundation

Previous Experience

Essential

• Relevant training experience in a formal or informal training situation
• Training a wide range of users on Microsoft applications and/or clinical systems/equivalent complex information systems
• Provision of end-user support on PC office packages and/or clinical systems/equivalent complex information systems
• Evidence of the development of high quality training programmes and syllabuses
• Experience of carrying out training needs analysis

Desirable

• Relevant Digital Training experience
• Working experience within an NHS environment
• Experience of NHS clinical systems
• Experience of designing training needs analysis tools
• Experience of assessing training needs of clients
• Experience of e-learning tutoring
• Experience of e-learning design and creation
• Experience of working within a project implementation environment

Knowledge/Skills

Essential

• Proven aptitude for teaching, instruction and training activities
• Excellent presentation, communication & inter-personal skills to liaise with healthcare professionals at all levels both within the trust and the health community
• An excellent understanding of generic Microsoft Windows products
• Highly organised and have the ability to prioritise workloads, meet deadlines and work effectively under pressure
• Advanced and accurate computer keyboard skills
• Able to deal with multiple learners at one time, to assess and monitor progress in the classroom whilst thinking ahead to the next element of the session
• Understanding of IT security and legislation surrounding confidentiality

Desirable

• Analytical and problem solving skills
• Application of quality assurance in the workplace
• Working knowledge of a patient administration system or other clinical information system
• Evidence of ability to adapt to and understand new IT systems
• Knowledge of Caldicott principles

Personal Attributes

Essential

• Ability to lead, develop and work within a team environment
• Able to work under own initiative and judgement at all times
• Ability to prioritise own workload and that of mentored staff, exercising discretion as to the degree of urgency, importance and confidentiality
• Ability to be able to deal with and respond effectively to unplanned interruptions
• Ability to work with and across multiple services and or agencies

Specific Requirements

Essential

• Ability to travel across all sites of ULHT
• Analytical and problem solving skills
• User knowledge of learning management systems

Desirable

• Innovative
• Understanding of Change Management Issues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

United Lincolnshire Hospitals NHS Trust

Address

Lincoln County Hospital

Greetwell Road

Lincoln

LN2 5QY

United Kingdom

Employer's website

https://www.ulh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Lung Cancer Screening Navigator is responsible for providing comprehensive administrative and pathway coordination support to the Lung Cancer Screening (LCS) Programme and Targeted Lung Health Check (TLHC) service. The post holder will play a key role in ensuring patients receive timely, safe and effective care throughout the screening and diagnostic pathway, supporting the delivery of national cancer standards and early diagnosis objectives.

The post holder will coordinate patients through all stages of the screening pathway, ensuring investigations, appointments, multidisciplinary discussions and follow-up actions are arranged and completed within agreed timescales. They will proactively monitor patient progress, maintain pathway oversight and identify any actual or potential delays, taking appropriate action to resolve issues or escalate concerns where required. The role is essential in supporting the timely diagnosis of lung cancer and maintaining compliance with national programme requirements.

A significant part of the role involves managing and supporting multidisciplinary team (MDT) processes. This includes preparing agendas and supporting documentation, coordinating attendance, recording outcomes, distributing actions and ensuring decisions are accurately documented and implemented. The post holder will work closely with clinicians, operational teams, diagnostic services and external partners to facilitate effective communication and seamless patient progression across organisational boundaries.

The Lung Cancer Screening Navigator will maintain accurate and comprehensive patient and programme records using a range of clinical and administrative information systems. Responsibilities include data collection, validation, reporting and quality assurance activities to support local performance monitoring and national reporting requirements. The post holder will ensure all information is recorded and managed in accordance with information governance standards, local policies and programme protocols.

The role requires regular communication with patients, carers and healthcare professionals. The post holder will provide information regarding appointments, investigations and pathway progression, responding to enquiries in a professional, compassionate and confidential manner. They will communicate with individuals who may be anxious or require reassurance, ensuring patients are supported throughout their screening journey and understand the next steps in their care.

Working independently within established policies and procedures, the post holder will prioritise a varied workload, manage competing demands and exercise judgement when identifying issues requiring escalation. They will contribute to service improvement initiatives, audits, reporting activities and the ongoing development of the Lung Cancer Screening Programme. The role also includes maintaining effective working relationships with colleagues across the Cancer Centre, Respiratory Medicine, Diagnostics, Primary Care and external organisations to support high-quality pathway management and service delivery.

By providing expert pathway coordination, robust administrative support and accurate performance management information, the Lung Cancer Screening Navigator will make a significant contribution to achieving Cancer Waiting Times and Faster Diagnosis Standard targets, while ensuring patients experience a coordinated, efficient and patient-centred diagnostic pathway.

Person Specification

Qualifications

Essential

• Level 4 qualification or equivalent experience in an administrative or healthcare setting
• Evidence of continuing professional development

Desirable

• Training in cancer services, screening programmes or health administration

Experience

Essential

• Experience of working in an administrative or coordination role
• Experience of managing data, records or tracking processes

Desirable

• Experience working in cancer services or screening programmes
• Experience of working across organisational boundaries

Knowledge

Essential

• Understanding of administrative processes within healthcare
• Knowledge of patient confidentiality and information governance

Desirable

• Understanding of Lung Cancer Screening/Targeted Lung Health Checks
• Good working knowledge of cancer pathways, including Faster Diagnosis Standard (FDS)

Skills

Essential

• Excellent organisational and prioritisation skills
• Excellent communication and interpersonal skills
• High level of accuracy and attention to detail
• IT proficiency across multiple systems and databases

Desirable

• Data analysis and reporting skills
• Experience coordinating MDT meetings

Specific Requirements

Essential

• Ability to work independently and as part of a team
• Ability to manage competing priorities and meet deadlines
• Flexible approach to cross-site working

Desirable

• Experience supporting service improvement initiatives

Personal Attributes

Essential

• Professional, reliable and proactive approach
• Compassionate and patient-focused attitude
• Ability to maintain confidentiality and professionalism
• Strong attention to detail

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

United Lincolnshire Hospitals NHS Trust

Address

United Lincolnshire Teaching Hospitals

Greetwell Road

Lincoln

LN2 5QY

United Kingdom

Employer's website

https://www.ulh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

We are seeking to appoint a part time assistant patient pathway administrator to join our friendly team within Ophthalmology. The post will be based at the John Radcliffe Hospital in the West Wing.

This post is crucial to the on-going development of the Ophthalmology service and would suit a candidate who has excellent organisational and communication skills. You will be expected to liaise with staff and colleagues at all levels. You will have proven administration skills with the ability to prioritise and manage your own workload to tight deadlines. You will need to demonstrate initiative and flexibility in your approach and be able to work in a pressurised and busy environment. The successful candidate will also manage each patients pathway in a timely and efficient manner.

Knowledge of the Trust's Electronic Patient Record System (EPR) and knowledge of elective access standards would be an advantage but not essential as training will be given.

This position requires the demonstration of strong organisational skills and the ability to work on your own initiative as well as being a team member. If you are self-motivated, enthusiastic and keen to join our team then we would encourage you to apply.

Person Specification

Education/Qualifications

Essential

• Good general level of education (e.g. 5 GCSEs/BTEC grade C or above or equivalent) including Maths & English

Desirable

• IT Qualifications/EPR Trained

Experience

Essential

• Working knowledge of MS Office
• Relevant administrative experience

Desirable

• Previous experience within the NHS/public sector

Skills

Essential

• Excellent communication skills
• Ability to prioritise effectively

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Oxford University Hospitals NHS Foundation Trust

Address

John Radcliffe Hospital

Oxford

OX3 9DU

United Kingdom

Employer's website

https://www.ouh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

1. To provide a ward-based clinical pharmacy service according to Trust agreed standards including:

Confirmation of the patients medication history

Medicines reconciliation and clinical screening

Advise on dosage, side-effects, cautions and monitoring required

Advise on administration of medicines

Appropriate and clear endorsing of prescriptions to ensure safe practice

Monitor the effect and appropriateness of medication

Education of patients on their medication

Involvement in discharge planning and provision of discharge medication

1. To provide clinical pharmacy cover to other ward areas within the team on a reciprocal basis.

1. To ensure medicines are used appropriately, safely and cost-effectively in accordance with Trust policies, standard operating procedures and medicines legislation.

1. To monitor medicine use within the ward area. This includes recording of significant clinical interventions and risk management including:

Participation in investigating clinical incidents

Recording significant clinical incidents/near misses

Ensuring compliance with medicines legislation and local policies

1. To use available information to influence prescribers and ensure the most cost-effective choice of therapy.

1. To participate in ward rounds, clinical meetings or out-patient clinics as appropriate in order to provide pharmaceutical advice to prescribers and other healthcare professionals.

1. To liaise with external agencies to ensure safe, timely and appropriate supply to patients e.g. Baxter, Homecare companies etc, where appropriate.

1. To participate in ward-based clinical audits and the development and implementation of treatment protocols and guidelines for use of medicines within the clinical area.

1. To tutor and supervise rotational pharmacists undertaking the clinical diploma, following formal accreditation as a tutor by Cardiff University, or other university and to tutor other pharmacists and pre-registration students in the clinical area.

1. To act as a role model and mentor for clinical pharmacy.

1. To develop personal practice research in accordance with the Trust and pharmacy strategy.

1. To contribute to local, national and international specialist interest groups and conferences/meetings.

1. To become a non-medical prescriber as appropriate.

1. To work as a non-medical prescriber in the oncology & haematology directorate to prescribe medications safely and effectively in line with their scope of practice for patients requiring therapeutic medications and treatments, utilising local or organisational guidelines, national guidelines, and adhering to the Royal Pharmaceutical Society (RPS) and GPhC Prescribing Standards after the approval from the Trusts respective Non-Medical Prescribing Lead.

1. To provide teaching for the pharmacy and directorate teams as required.

1. To act as knowledge base/resource for the specialist area and to keep up to date with current trends and research in the specialist area.

1. Together with the rest of the members of the clinical pharmacy team to support the strategic developments of the service e.g. electronic prescribing, improved discharge processes, accredited technician checking etc.

1. To actively contribute to the planning and efficient co-ordination of clinical pharmacy initiatives including discharge planning, prescribing protocols, pharmacists on consultant ward rounds etc.

1. To contribute to and implement the clinical governance plans of the clinical area and the pharmacy clinical governance plans.

Oncology & Haematology Directorate Service

1. To clinically screen all SACT and supportive medication prescriptions (including oral, injectable and clinical trial drugs) according to locally agreed standards, following a period of competency-based training and assessment.
2. To be accredited in the appropriate aspects of handling intrathecal SACTs e.g. screening, issuing etc. within the recommendations of current legislation.
3. To be involved in the development, maintenance, and review of cancer chemotherapy and supportive care drug protocols defined by the SACT Operational Group and multidisciplinary teams. This includes prescribing protocols and drug administration guidelines.
4. To contribute to the development of the Trust cancer information systems in accordance with agreed objectives with the Consultant Cancer Pharmacist.

1. To be involved in the preparation of new drug submissions for the Trust Medicines Management and Therapeutics Committee (MMTC) with Consultant colleagues. To provide resources to ensure safe implementation of new technology into clinical practice.

1. To assist with review of sections of the Trust formulary relevant to the specialist area.

1. To be involved in the implementation of relevant local, network and national standards including service guidelines and technology appraisals produced by the National Institute for Health and Care Excellence (NICE).

1. To be involved with the pharmacy set up of cancer clinical trials, including phase I, II, and III trials in line with current legislation. To support the pharmacy clinical trials team. This includes supporting the clinical trial work of the Cancer Research UK Clinical Research Unit, Medical Research Council and National Cancer Research Network.

1. To act as an Authorised Pharmacist in the Clinical Trials Aseptic Services Unit (CTASU). This will involve supervising the aseptic process and releasing products that have been prepared in CTASU in accordance with the CTASU Pharmaceutical Quality System. For this part of the role you will be professionally responsible to the Accountable Pharmacist for CTASU.

1. To be involved with supporting advanced therapy medicinal product (ATMP) in the unit, and to ensure the multidisciplinary team follow appropriate procedures for handling ATMPs.

1. To attend and contribute to Cancer Pharmacy Team Meetings.

Professional Role

1. To ensure confidentiality is maintained at all times.

1. To be professionally accountable for actions and advice.

1. To use experience and clinical judgment to assist in problem-solving and troubleshooting within the Pharmacy department.

1. To give professional support to the site operational managers.

1. To be aware of training and competency assessment of pre-registration pharmacist trainees, diploma pharmacists and student pharmacy technicians and participate in their training and competency assessment as required.

1. To support the dispensaries by participating in screening and checking prescriptions and dispensed items at a mutually convenient time as part of a rota.

1. To participate in weekend and bank holiday working according to rota.

1. Any other reasonable duties as requested by the Chief Pharmacist.

1. To participate in any future 7 day working patterns should the pharmacy department change its current working practices.

See job description for further details.

Person Specification

Qualifications

Essential

• Qualified to a degree level (4-year MPharm or equivalent) and Pharmacist registration with General Pharmaceutical Council (GPhC)
• Diploma / MSc in Clinical Pharmacy or equivalent experience

Desirable

• Membership of British Oncology Pharmacy Association (BOPA) or other specialist interest group
• Member of the Royal Pharmaceutical Society (RPS)
• Accredited tutor for a postgraduate Clinical Pharmacy Diploma
• Accredited non-medical prescriber

Experience

Essential

• Quality improvement, service evaluation or audit
• Communicating complex information via multiple methods to a variety of receipients
• Experience of working as a clinical pharmacist
• Experience of working in a multidisciplinary team
• Experience of teaching and tutoring

Desirable

• Experience of clinically screening SACT prescriptions with BOPA Compassly accreditations.
• Experience of preparing budgetary reports for clinical areas
• Involvement in a pharmacist led outpatient clinic
• Experience of practice research
• Involvement in developing a service
• Experience of developing drug protocols /contributing to formulary development

Personal Skills

Essential

• Problem identification and solving skills
• Well organised
• Good Time Management
• Excellent written and oral communication skills
• Ability to prioritise and manage time effectively
• Good interpersonal skills
• Sensitivity and tolerance
• Enthusiastic and self-motivated
• Team worker
• Must demonstrate flexibility in working practices
• Must be assertive
• Capable of working under pressure
• Must show commitment
• Able to make decisions
• Ability to travel to all sites including the use of public transport

Desirable

• Demonstrable awareness of current cancer issues, such as administration of intrathecal SACT and the Manual of Cancer Quality Measures
• Demonstrable awareness of financial pressures
• Publication / conference presentations
• Excellent Clinical Prioritisation
• Evidence of balancing conflicting priorities

Technical Skills

Essential

• Computer literate with experience of working with the Microsoft Office package
• Advanced keyboard skills

Desirable

• Experience using electronic prescribing systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Oxford University Hospitals NHS Foundation Trust

Address

Churchill Hospital

Oxford

OX3 7LE

United Kingdom

Employer's website

https://www.ouh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The following are the core responsibilities of the practice nurse. There may be on occasion a requirement to carry out other tasks; this will be dependent on factors such as workload and staffing levels:

• Develop, implement and embed health promotion and well-being programmes
• Implement and evaluate individual treatment plans for chronic disease patients
• Identify, manage and support patients at risk of developing long-term conditions, preventing adverse effects on patients health
• Provide routine nursing care to patients as required in accordance with clinical-based evidence
• Provide wound care to patients
• Travel Vaccines
• Request pathology services as necessary and process pathology results as required
• Provide chronic disease clinics, delivering patient care as necessary, referring patients to secondary/specialist care as required
• Maintain accurate clinical records in conjunction with exsisting legislation
• Ensure read codes are used effectively
• Maintain chronic disease registers
• Chaperone patients where necessary
• Assist GPs with minor surgery when required
• Prioritise health issues and intervene appropriately
• Support the team in dealing with clinical emergencies
• Recognise, assess and refer patients presenting with mental health needs
• Implement vaccination programmes for adults and children
• Support patients in the use of their prescribed medicines or over-the-counter medicines (within own scope of practice)
• Liaise with external services/agencies to ensure the patient is supported appropriately (vulnerable patients etc.)
• Delegate clinical responsibilities appropriately (ensuring safe practice and that the task is within the scope of practice of the individual)
• Support the clinical team with all safeguarding matters, in accordance with local and national policies
• Deliver opportunistic health promotion where appropriate Secondary responsibilities in addition to the primary responsibilities, the practice nurse may be requested to: Act as the audit lead, effectively utilising the audit cycle, monitor and ensure the safe storage, rotation and disposal of medicaments, support junior members of the nursing team, providing guidance when necessary, participate in local initiatives to enhance service delivery and patient care, support and participate in shared learning within the practice, continually review clinical practices, responding to national policies and initiatives where appropriate, participate in the review of significant and near-miss events applying a structured approach

Person Specification

Experience

Essential

• Experience of working in a primary care environment
• Experience of working as a practice nurse or community nurse
• Experience of chronic disease management

Clinical Knowledge and Skills

Essential

• Wound care/removal of sutures and staples
• Venepuncture
• New patient medicals
• Chaperone procedure
• Requesting pathology tests and processing the results, advising patients accordingly
• Travel medicine
• Diabetes
• Hypertension
• Asthma
• CHD
• Immunisations (routine, childhood and travel)
• Womens health (Cervical cytology, contraception etc.)
• Understands the importance of evidence-based practice
• Broad knowledge of clinical governance
• Ability to record accurate clinical notes
• Ability to work within own scope of practice and to understand when to refer to GPs
• Knowledge of public health issues in the local area
• Awareness of issues within the wider health arena
• Knowledge of health promotion strategies
• Understands the requirement for PGDs and associated policy

Desirable

• ECG
• Spirometry
• Experience with audit and able to lead audit programmes
• Experience with clinical risk management

Personal Qualities

Essential

• Disclosure Barring Service (DBS) check
• Polite and confident
• Flexible and cooperative
• Motivated, forward thinker
• Problem solver with the ability to process information accurately and effectively, interpreting data as required
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure/in stressful situations
• Able to communicate effectively and understand the needs of the patient
• Commitment to ongoing professional development
• Effectively utilises resources
• Punctual and committed to supporting the team effort
• Flexibility to work outside core office hours

Desirable

• Fluent in Punjabi/Urdu

Qualifications

Essential

• Adult Registered Nurse
• Current NMC Registration

Desirable

• Postgraduate diploma or degree (Primary Care)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Derby Family Medical Centre

Address

1 Hastings Street

Derby

DE23 6QQ

United Kingdom

Employer's website

https://www.derbyfamilymedicalcentre.co.uk/ (Opens in a new tab)