Job description

Job responsibilities

*To provide professional advice and support to staff and managers at all levels on the application of policies and procedures and current employment law relating to people management issues.

*To support the team with employee relations activity providing advice and guidance as appropriate.

*Support managers with the effective management of absence including providing HR support at meetings.

*Support the team to ensure compliance with employment legislation and proactively be aware of the implications of existing and forthcoming legislation.

*Assist the HR Team to ensure that change management complies with the Organisational Change Policy. Supporting managers with formal consultation, engagement, group meetings, 1to1 meetings etc.

*To support the team to provide accurate and consistent advice on the interpretation of Agenda for Change terms and conditions.

*Advise on and administer the process for Maternity/Adoption/Paternity leave.

*Develop standard documentation where appropriate to ensure consistency of interpretation and application.

*Carry out job evaluation/grading reviews as necessary within the remit of 'Agenda for Change' and as a fully trained 'matcher/evaluator'.

*Support managers through the recruitment process including advising on best practice, equal opportunities legislation and sitting on interview panels as and when necessary.

*Assist in the development and delivery of HR management training programmes as appropriate.

*To support and supervise the People, HR, Absence & Occupational Health Admin Assistants to ensure they deliver a responsive, efficient, quality service to ECCH.

*Support the development and implementation of specific HR policies and procedures.

*Provide coaching and guidance to managers on people management best practices, including handling employee relations, absence management, and performance issues.

*All roles within East Coast Community Healthcare CIC (ECCH) require staff to demonstrate our Values and Signature Behaviours in the care and service they provide to patients, service users, stakeholders and colleagues. All members of staff should consider these as an essential part of their job role.

*Our Values outline the core behaviours that we can all achieve and are summarised as an acronym within the word 'CARE'. These stand for: Compassion, Action, Respect and Everyone.

*Underpinning our Values are our Signature Behaviours which highlight by taking the right actions we continue to build a strong culture. Our four Signature Behaviours are: Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together.

Person Specification

Qualifications

Essential

• *Degree or CIPD Level 5 qualification, and equivalent level of knowledge & experience
• *Evidence of continuous professional development
• *Registered with CIPD

Experience

Essential

• *Experience of working in an HR department/setting
• *An understanding of HR policies and procedures
• *Handling sensitive material of a confidential nature
• *Experience of providing coaching and guidance to managers

Desirable

• *NHS experience and experience of Agenda for Change terms and Conditions
• *Previous experience of Employee Service Record (ESR)

Additional Criteria

Essential

• Skills and Knowledge:
• *Excellent written and communication and skills
• *Experience of report writing including analysis of data
• *Highly developed working knowledge of MS Office packages including Word, Excel and PowerPoint etc.
• *Ability to prioritise and manage own workload
• *Knowledge of current employment legislation
• *Ability to meet specific deadlines
• Personal Attributes:
• *Effective interpersonal and influencing skills
• *Self-motivating and resilient
• *Willingness and ability to work across different sites and travel to alternative sites and across the community as required
• *Ability to embrace our Culture, Values and Signature Behaviours:
• (Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together)

Desirable

• Skills and Knowledge:
• *Knowledge and understanding of TUPE legislation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East Coast Community Healthcare CIC

Address

Hamilton House

Battery Green Road

Lowestoft

Suffolk

NR32 1DE

United Kingdom

Employer's website

https://www.ecch.org/ (Opens in a new tab)

Job description

Job responsibilities

To view the main responsibility, please see the attached the Job Description and Person Specification.

Person Specification

Education/qualifications

Essential

• oRegistered nurse at degree level.
• oCurrently registered with NMC
• oPost registration qualification appropriate to cancer speciality
• oEvidence of relevant continued professional development relevant to the clinical area

Desirable

• Advanced communication skills qualification
• Level 2 psychology skills certificate
• Recognised teaching qualification or working towards
• Fundamentals in Cancer Care (level 7 module) or equivalent

Knowledge and experience

Essential

• oRelevant post registration experience at band 6 or above in oncology or tumour site related clinical area
• oPrevious experience of teaching and developing teaching materials
• oDemonstrate evidence of highly developed clinical practice with experience of dealing with complex clinical scenarios and interpreting complex needs of patients

Desirable

• oExperience and Knowledge of Urological Surgical interventions

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

London North West University Healthcare NHS Trust

Address

London Northwest NHS Trust

Harrow

HA1 3UJ

United Kingdom

Employer's website

https://www.lnwh.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Successful applicants will be required to demonstrate alignment with the Trusts values & the behaviours aligned to those values - Accountability, Inclusion, Compassion, and Empowerment, alongside fulfilling the duties detailed in the attached Job Description and Person Specification.

Person Specification

Education/Qualification

Essential

• Degree and Licence to Practise from the Royal College of Speech & Language Therapists
• Current registered membership of HCPC and RCSLT

Experience

Essential

• Experience of supporting CYP, families and schools in line with the Children and Families Act 2014 including contribution to statutory assessments (Education Health and Care Plan Needs Assessments), contribution to the annual review process and delivery of SLT provision as specified in Education health and Care Plans (EHCPs)
• Collaborative work with parents and other professionals
• Experience Training others

Desirable

• Interest to develop clinical specialism in education
• Training/experience of supporting students and more junior qualified therapists including provision of supervision and line management
• Post graduate clinical experience in paediatric dysphagia

Skills & Knowledge

Essential

• Understanding of typical child development Speech and Language, Play and other milestones
• Good working knowledge of appropriate range of assessments and interventions for school aged CYP with Speech, Language and Communication needs and an ability to compare and contrast relative benefits to individual CYP
• Understanding and application of Education Practice and Policy including the Children and Families Act 2014
• Understanding of Religious, Cultural and Linguistic issues impacting upon caseload management
• Awareness of national policies and procedures (relevant to the Education)
• Knowledge of the principles of audit
• Good understanding of the roles of other professionals (relevant to the client group)
• Up to date knowledge of professional standards of record keeping
• Holistic view of communication problems and philosophy to back this
• Ability to organise and manage own caseload independently and support other more junior staff manage their caseload.

Other

Essential

• Able to maintain prolonged concentration in order to assess the speech, language and communication skills of CYP using formal and informal assessments

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Central London Community Health Trust

Address

The Medical Centre,

7e Woodfield Road

London

W9 3XZ

United Kingdom

Employer's website

https://clch.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Successful applicants will be required to demonstrate alignment with the Trusts values & the behaviours aligned to those values - Accountability, Inclusion, Compassion, and Empowerment, alongside fulfilling the duties detailed in the attached Job Description and Person Specification.

Person Specification

Education/Qualification

Essential

• Degree and Licence to Practise from the Royal College of Speech & Language Therapists
• Current registered membership of HCPC and RCSLT

Experience

Essential

• Experience of supporting CYP, families and schools in line with the Children and Families Act 2014 including contribution to statutory assessments (Education Health and Care Plan Needs Assessments), contribution to the annual review process and delivery of SLT provision as specified in Education health and Care Plans (EHCPs)
• Collaborative work with parents and other professionals
• Experience Training others

Desirable

• Interest to develop clinical specialism in education
• Training/experience of supporting students and more junior qualified therapists including provision of supervision and line management

Skills & Knowledge

Essential

• Understanding of typical child development Speech and Language, Play and other milestones
• Good working knowledge of appropriate range of assessments and interventions for school aged CYP with Speech, Language and Communication needs and an ability to compare and contrast relative benefits to individual CYP
• Understanding and application of Education Practice and Policy including the Children and Families Act 2014
• Understanding of Religious, Cultural and Linguistic issues impacting upon caseload management
• Awareness of national policies and procedures (relevant to the Education)
• Knowledge of the principles of audit
• Good understanding of the roles of other professionals (relevant to the client group)
• Up to date knowledge of professional standards of record keeping
• Holistic view of communication problems and philosophy to back this
• Ability to organise and manage own caseload independently and support other more junior staff manage their caseload.

Key Attributes

Essential

• Able to maintain prolonged concentration in order to assess the speech, language and communication skills of CYP using formal and informal assessments

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Central London Community Health Trust

Address

The Medical Centre

7e Woodfield Road

London

W9 3XZ

United Kingdom

Employer's website

https://clch.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical Responsibilities:

• Patient Care: Deliver comprehensive medical care to patients, including consultation, diagnosis, treatment, and follow-up. Assess, diagnose, and treat a wide range of conditions, initiate referrals to specialist services as necessary.
• Chronic Disease Management: Oversee the management of complex chronic diseases using patient-centred, structured approaches. Utilise the latest clinical guidelines to ensure effective management of complex conditions.
• Acute Medical Care: Provide urgent care for acute medical conditions and make decisions regarding the need for emergency hospital admission.
• Preventative Medicine: Implement strategies aimed at disease prevention and health promotion within the practice population.
• Home visiting: undertaking home visits including triage of visits as and when required.

Administrative Tasks:

• Record Keeping: Maintain accurate and detailed medical records for all patients, ensuring confidentiality and adherence to GDPR and other relevant legislation.
• Quality Improvement: Participate in quality improvement programs that include audits, patient surveys, and reviews of services to enhance clinical outcomes.
• Meeting Participation: Engage in regular multidisciplinary team meetings to collaborate on patient care, practice development, and clinical governance.

Educational Activities:

• Training & Supervision: Provide guidance, teaching, and supervision to junior doctors, medical students, and practice staff to promote continuous professional development within the practice.
• Continued Professional Development: Maintain and enhance medical skills and knowledge through ongoing CPD and training.

Communication:

• Patient Communication: Employ excellent communication skills to explain diagnoses, management plans, and therapeutic procedures to patients.
• Collaborative Healthcare Delivery: Work closely with healthcare professionals within the practice and the wider medical community to provide seamless and integrated care for patients.

Leadership and Management:

• Team Involvement: Contribute to the practice's management by offering insights and expertise in the development of practice policies and protocols.
• Service Development: Assist in the development and implementation of new services within the practice to improve patient care and clinical efficiency.

Miscellaneous:

• The Practice recognises that the role of a General Practitioner is wide and varied is evolving in nature. Therefore, this job description is not intended to be exhaustive and there will be other tasks and duties that the post holder will be expected to perform within what is ordinarily expected of this role.

Person Specification

Personal Qualities

Essential

• Excellent communication and interpersonal skills, capable of effectively explaining complex information to patients and collaborating with colleagues.

Desirable

• Strong organisational and time-management skills.
• A proactive approach to problem-solving and decision-making.
• Commitment to ongoing professional development and learning.

Specialist Knowledge

Desirable

• Additional qualifications in specific areas of interest such as diabetes care, dermatology, or women's health, which enhance the practice's service offerings.

IT Proficiency

Essential

• Competence in using SystmOne, essential for patient record management and data analysis.

Clinical Competence

Essential

• Proficiency in all areas of general practice, including patient consultation, diagnosis, treatment, and follow-up care.
• Expertise in managing both acute and chronic conditions, with a comprehensive approach to patient care.

Qualifications

Essential

• Full registration with the General Medical Council (GMC).
• Completion of a full course of training in general practice (CCT) or equivalent recognised by the GMC.

Regulatory Compliance

Essential

• Knowledge of current NHS practices, guidelines, and legal regulations affecting general practice.

Experience

Desirable

• Experience in a primary care environment within the NHS, showing a track record of effective patient care and teamwork.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Fuller and Forbes Partnership

Address

Ernesettle Medical Centre

21 Ernesettle Green

Plymouth

PL5 2ST

United Kingdom

Employer's website

http://bramleyonline.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Successful applicants will be required to demonstrate alignment with the Trusts values & the behaviours aligned to those values - Accountability, Inclusion, Compassion, and Empowerment, alongside fulfilling the duties detailed in the attached Job Description and Person Specification.

Person Specification

Education/Qualification

Essential

• Evidence of continual professional and personal development
• Registration with the Health and Care Professions Council
• Certificate in local anaesthesia
• Evidence or Portfolio of Post Grad Continued Development
• Post graduate courses/ education in Biomechanics / MSK (Cert or Diploma to M level accreditation)

Desirable

• Evidence of Study in area of Specialist interest

Experience

Essential

• Experience of working at a band 6 level or above and evidence of working with a high risk caseload, neurology, rheumatology, orthopaedic or sports medicine caseload
• Experience of multidisciplinary and interagency working
• Experience of working with a wide range of patient and disease / musculoskeletal pathology types / the at-risk and high-risk foot
• Experience of working in an NHS environment
• Experience of clinical supervision / mentoring
• Experience of service development

Desirable

• Evidence of Teaching

Skills & Knowledge

Essential

• Knowledge of recent developments in the profession
• Full knowledge of podiatric theory and practice
• Knowledge of RCOP code of conduct
• Awareness of Equal Opportunities - theory and practice
• Understanding of Clinical Governance -theory and practice
• Up-to-date knowledge of clinical issues and treatment
• In depth / extended knowledge in the management of Biomechanical/Musculoskeletal Conditions
• Knowledge of audit and risk assessment
• A working knowledge of the Mental Health Act and its implications in care provision
• Ability to evaluate and analyse patients concerns and needs and propose effective solutions
• Ability to undertake intricate work in using sensitive diagnostic tools and a range of surgical instruments. e.g in the management and debridement of poor tissue viability wounds and nail surgery

Desirable

• Intermediate to Advanced IT Skills including use of Internet, e-mail, Word Packages

Other

Desirable

• Hold a full, valid, UK driving licence and have access to a car to use for business purposes (unless you have a disability as defined by the Equality Act 2010)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Central London Community Health Trust

Address

Alexandra Avenue Health & Social Care Centre

Alexander Avenue

Harrow

HA2 9DX

United Kingdom

Employer's website

https://clch.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Successful applicants will be required to demonstrate alignment with the Trusts values & the behaviours aligned to those values - Accountability, Inclusion, Compassion, and Empowerment, alongside fulfilling the duties detailed in the attached Job Description and Person Specification.

Person Specification

Education/Qualification

Essential

• BSc Degree In Podiatric Medicine or Diploma (if qualified prior 1991)
• Evidence of continual professional and personal development
• Registration with the Health and Care Professions Council
• Certificate in local anaesthesia

Desirable

• Evidence of post grad training in an area of podiatry Experience

Experience

Essential

• Post graduate clinical experience of multidisciplinary and interagency working
• Experience of working with a wide range of patient and disease / pathology types including the at-risk and high-risk foot
• Experience of working as part of a specialist team (clinical rotation experience accepted

Desirable

• Experience of working in an NHS environment
• Experience of clinical supervision / mentoring

Skills and Knowledge

Essential

• Knowledge of recent developments in the profession
• Full knowledge of podiatric theory and practice
• Knowledge of foot orthotic design and manufacture
• Knowledge of RCoP and HCPC codes of conduct
• Awareness of Equal Opportunities - theory and practice
• Understanding of Clinical Governance -theory and practice
• Knowledge of treatment options and skills required in the management of High risk tissue breakdown
• Up-to-date knowledge of clinical issues and treatment development
• Ability to evaluate patients concerns and needs and propose effective solutions
• Ability to undertake intricate work in using sensitive diagnostic tools and a range of surgical instruments. e.g. in the management and debridement of poor tissue viability wounds and nail surgery
• Organisational and planning skills to manage your own work time and domiciliary caseload o
• To be competent in the use of treatment and diagnostic tools (including, Doppler, scalpel techniques, syringe etc)
• IT Skills including use of Internet, e-mail, Word Processing

Desirable

• Ability to manufacture simple insoles

Other

Essential

• Performing clinical treatments in physically restricted work positions requiring repetitive fine movements.
• Ability to cope with patients anxieties and employ tactical techniques in order to help support patients and allay anxieties

Desirable

• Hold a full, valid, UK driving licence and have access to a car to use for business purposes (unless you have a disability as defined by the Equality Act 2010)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Central London Community Health Trust

Address

Alexandra Avenue Health and Social Care Centre

Harrow

HA2 9DX

United Kingdom

Employer's website

https://clch.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

See briefing pack for further details

Dispensary Duties

To carry out the validation, labelling, dispensing and issue of prescriptions in the outpatient pharmacy

To calculate varying degrees of complex doses and quantities to supply on prescriptions

To undertake an in-process accuracy check of assembled prescribed items prior to the final accuracy check

To work on the pharmacy outpatient reception, taking in and handing out prescriptions, taking payment and dealing with customer queries

Use the Electronic Patient Record system to locate and print outpatient prescriptions

To securely and accurately input data, patient and prescription details onto the computer system and assist with the maintenance of records relating to work and workload statistics

To participate in the ordering, receipt of goods, stock checks and stock control of medicines in the outpatient pharmacy, ensuring efficient use of pharmaceuticals and resources

To assist with the dispensing, recording, maintenance, issue and receipt of Controlled Drugs as appropriate

To work under the supervision of site pharmacy manager within the outpatient dispensary to ensure efficient workflow and pharmacy provision

To carry out general duties, including stock and preparation of bottles, sundry items, additional information and labels, packaging, and counting and cleaning equipment

To use the prescription tracking system to record patient information and monitor and audit the transit of prescriptions through the dispensing, checking and delivery processes

• To assist with the monitoring of the till to enable the team to process transactions efficiently
• To monitor and record safe storage of stock by carrying out environmental temperature checks, expiry date checking, stock checks and assisting in the rotation of stock
• To clean shelving where pharmaceuticals are stored, keeping them in a tidy, organised and fit for purpose condition

Communication

To provide / receive routine information that may require tact or persuasive skills where there may be difficulties in understanding, especially when answering the telephone

To provide medication information verbally or in written format to outpatients or their representatives

General Duties

• To work flexibly to support the team and service needs
• To adhere to all policies and procedures for CHS and CHFT
• To complete all mandatory training
• To participate in and contribute towards an annual individual appraisal, with the dual goals of enhancing performance and developing a personal development plan
• To carry out duties with due regard to the Trusts Equal Opportunity policy
• To seek advice and support from Line Manager whenever necessary
• To maintain professional conduct including appearance at all times

Person Specification

Qualifications

Essential

• GCSE English and Mathematics passed at grade 4 to 9 (or equivalent)
• Completed NVQ level 2 in Pharmacy Service Skills / BTEC Level 2 certificate in Pharmaceutical Science (QCF) or equivalent Pharmacy Assistant course approved by GPhC

Knowledge & Skill

Essential

• Excellent customer service skills
• Calm and professional manner under pressure
• Flexible, enthusiastic approach
• Evidence of good team working and interpersonal skills
• Able to pay meticulous attention to detai
• Able to understand and follow written procedures
• Demonstrate good oral and written communication skills
• Excellent interpersonal skills - able to form positive relationships
• Organised, tidy and methodical
• Able to clearly and accurately complete routine documentation
• Able to deal with frequent interruptions, stressful situations or changing priorities whilst completing planned work
• Reliable, trustworthy and punctual
• Keyboard skills. Able to use basic Microsoft Office application
• Demonstrate accurate numeracy skills, without using a calculator, including - Simple calculations e.g. Addition, subtraction, division and multiplication; and Percentages, decimal, fractions and ratios

Desirable

• Able to deal with difficult, angry, annoyed patients and/or healthcare colleagues

Experience

Essential

• Experience of direct customer facing contact
• Able to work under pressure in a busy environment
• Experience as a Pharmacy Assistant

Desirable

• Experience working in the hospital environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Calderdale and Huddersfield Solutions

Address

CHS Pharmacy, Huddersfield Royal Infirmary

Acre Street, Lindley

Huddersfield

HD3 3EA

United Kingdom

Employer's website

https://chs-limited.co.uk/welcome/ (Opens in a new tab)

Job description

Job responsibilities

Communication and Relationship Skills

Receive and review information and escalate where appropriate.Maintain close liaison with departmental heads on practical aspects of security precautions and to the unit security officer.Communication both written and verbal, to all levels of staff relating to the provision of estates services.Advise, remind, and encourage staff members to develop an interest in crime prevention and protection of personal, patients and Trust property.Keeping a record of all duties carried out each shift in a personal log as well as entering in the office log.Issuing and recording of access control ID cards and issue of secure keys.Complete incident reports as requested by the Senior Estates Officer/Security ManagerSupport the Equality & Diversity Agenda within the Directorate.To participate in contingency plans on emergencies in the regulation, control and supervision of traffic as laid down in the major incident manual.

Knowledge, Training and Experience

Hold or willing to work towards SIA licenses for Security Guarding & Public Space CCTVUndertake such training as required to fulfil the responsibilities of the post as agreed with the Senior Estates Officer/Security Manager

Analytical and Judgmental Skills

Pass all relevant information to the appropriate departments as directed.Comply with GDPR guidelines.Recognise and act accordingly and with empathy where the cognitive impairment of an individual affects their behaviour in a healthcare setting.

Responsibility for Patient Care

Ensuring that all Security & Estates Services issues, are responded to in an effective and timely manner to support and enhance patient experience and care.Give clear information to patients and visitors when asked or during incidental contact.

Responsibilities for Financial and Physical Resources

Ensure all estates services are delivered in accordance with Trust guidelines.Identify and action any poor practice which may result in financial loss to the Trust & CHS and report such to the Senior Estates Officer/Security Manager

Responsibilities for Human Resources

Assist with staff training for Security Personnel.Working closely with the Senior Estates Officer/Security Manager to assist with short term cover plans.Undertake all such reasonable other duties as may be required as part of the role.

Person Specification

Qualifications

Desirable

• GCSE or above in English and Math's (or equivalent)
• Hold a current SIA certificate Door Supervisor or Security Guard or work towards completing the 4-day course and obtaining the license

Knowledge & Skills:

Desirable

• Conflict Resolution Trained
• Hold a current SIA CCTV Public Space License (D) or work towards completing the 3 day course and obtaining the license
• Physical Intervention Training
• De-escalation Technique Training
• Excellent personal organizational

Experience

Desirable

• Experience of Undertaking dynamic Risk Assessments and taking appropriate action
• Remain calm is stressful situations
• Resilient when dealing with other people's challenging behaviours, including incidents of violence & aggression.
• Have experience of working as part of a team and lone working
• Have experience of managing your own workload

General

Desirable

• Able to fulfil the health requirements of the post as identified in the Job Description, considering any reasonable adjustments recommended by Occupational Health
• Must be eligible to work in the UK.
• Ability to work in various locations throughout the network of services provided by the Company/Calderdale and Huddersfield NHS Foundation Trust.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Calderdale and Huddersfield Solutions

Address

Huddersfield Royal Infirmary

Acre Street Lindley

Huddersfield

HD3 3EA

United Kingdom

Employer's website

https://chs-limited.co.uk/welcome/ (Opens in a new tab)

Job description

Job responsibilities

Clinical Responsibilities

Patient Care

Deliver advanced and complex clinical care, providing assessment, diagnosis, treatment, and prescribing for patients with acute, chronic, and complex conditions.

Autonomous Practice

Work independently within the scope of practice to manage complete clinical episodes, using advanced diagnostic skills and clinical judgment.

Case Management

Manage patient cases from initial assessment to conclusion, including follow-ups and referrals, ensuring continuity of care.

Prescribing

Utilise prescriptive authority responsibly following current guidelines and protocols to enhance therapeutic outcomes for patients.

Home visiting

undertake home visiting as and when required, including triage of home visits.

Leadership and Guidance

Mentorship

Provide mentorship and supervision to nursing staff, trainee advanced practitioners, and other healthcare professionals to enhance team competencies.

Professional Development

Engage in continuous professional development to keep abreast of medical advancements and to further develop clinical skills.

Research and Quality Improvement

Research Participation

Participate in clinical audits and research activities to contribute to the evidence base for practice.

Quality Assurance

Implement quality improvement initiatives and ensure compliance with health care standards and best practices in patient care.

Educational Activities

CPD Activities Facilitate and participate in Continuous Professional Development (CPD) activities within the practice.

Administrative and Organisational Duties

Record Keeping

Maintain comprehensive and accurate patient records using SystmOne.

Miscellaneous

The Practice recognises that the role of an Advanced Nurse Practitioner is wide and varied is evolving in nature. Therefore, this job description is not intended to be exhaustive and there will be other tasks and duties that the post holder will be expected to perform within what is ordinarily expected of this role.

Person Specification

Experience

Essential

• Extensive experience in managing complete episodes of clinical care including assessment, diagnosis, treatments, and prescribing
• Advanced clinical skills in a primary care setting, with proficiency in using clinical diagnostic tools and conducting complex clinical procedures

Qualifications

Essential

• Masters degree in advanced Practice, or equivalent post-graduate qualification, or full accreditation or eportfolio
• Registration with the Nursing and Midwifery Council (NMC) or Health and Care Professions Council (HCPC) or other regulatory body as appropriate

Desirable

• Further qualifications in a specialist area such as diabetes, dermatology, or emergency care
• Experience and competency in minor surgery procedures or chronic disease management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Fuller and Forbes Partnership

Address

Mayflower Medical Group

Stirling Road

Plymouth

PL5 1PL

United Kingdom

Employer's website

http://bramleyonline.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

To be responsible for undertaking a wide range of reception duties and the provision of general support to patients. Duties can include but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, processing of information and assisting patients as required.

Person Specification

Experience

Essential

• Strong communication and interpersonal skills.
• Good keyboard and numeracy skills with a keen eye for detail.
• Comfortable using multiple IT systems in a fast-paced setting.
• Professional, well-presented, and committed to maintaining patient confidentiality

Desirable

• Previous experience in a healthcare administration/reception role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Water Meadow Surgery

Address

31a Red Lion Street

Chesham

HP5 1ET

United Kingdom

Employer's website

https://www.watermeadowsurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

JOB DESCRIPTION

JOB TITLE: Medical Receptionist

MAIN PURPOSE OF POST: To provide a point of contact for patients and act as a focal point of communication between patients, doctors and other medical staff.

RESPONSIBLE TO: Practice Management

ACCOUNTABLE TO: All Partners at the Practice

HOURS OF WORK: 30 hours per week to be worked over 5 days. Monday - Friday and times earliest 7.30am to 1.30pm (week 1) and (week 2) lates 1.00pm to 7.00pm.

REMUNERATION: £12.71ph

CONTRACT LENGTH: Permanent

LOCATION: Lister Medical Centre, Abercrombie Way, Harlow, Essex CM18 6YJ

JOB PURPOSE

The post holder will work as part of the Health Centre Team. To provide a point of contact for patients and act as a focal point of communication between patients, doctors and other medical staff.

DUTIES AND RESPONSIBILITIES OF THE POST

Reception Duties:

• Utilise number system to ensure efficiency of appointment system and monitor flow of patients into consulting and treatment rooms.
• Explain practice arrangements and formal requirements to new patients and those seeking temporary cover, ensure registration procedures are completed on to computer.
• Advise patients of relevant charges for private services, accept payment and issue receipts for same.

• Respond to all queries and requests for assistance from patients and other visitors.
• Enter requests for home visits onto visit screen including all relevant information and where necessary refer to the Duty Doctor.
• In conjunction with the Repeat Prescriptions Clerk ensure that requests for prescriptions are actioned where possible within two working days.
• Action requests for ambulance transportation and enter details in appropriate book.
• Ensure reception and waiting areas are kept neat and tidy.

• Make tea and coffee for Partners as and when required.
• Ensure visitors sign the Visitors Book upon arrival and departure
• An ability to use own judgement, resourcefulness, common sense and local knowledge, to respond to patients enquiries and requests.
• Assist the Sifting GP with Admin Support for total Triage

Management of Appointment Systems:

• Ensure total familiarity with all appointment systems in effect including regular and incidental variations.
• Book appointments and recalls ensuring sufficient information is recorded to retrieve medical record.

• Monitor effectiveness of the system and report any problems or variations required.

Preparation of Consulting Rooms:

• Ensure that the consulting rooms are prepared in readiness for each consulting session, checking the full range of forms and requirements and re-stocking as required (Allocated clinician)
• Ensure that the consulting rooms are checked at the end of each consulting session and left tidy and secure.

Operation of Telephone System:

• Receive and make calls as required. Divert calls and take messages as appropriate.
• Excellent communication skills.

Start and End of Day Procedures:

• Open premises at the start of day, set alarm to day function and make all necessary preparation to receive patients. Empty refrigerator of any specimens and put ready for collection by local hospital courier this procedure to be carried out at 8.30am and 1.00pm.
• Secure premises at end of day, ensure the building is totally secured, internal lights off (where appropriate) and alarm activated. Put any specimens into the refrigerator ready for the morning.

TRAINING AND PROFESSIONAL DEVELOPMENT

• Maintain continued education by attendance at courses and study days as deemed useful or necessary for personal development and comply with mandatory and statutory training requirements
• To participate in the practice performance review and appraisal process
• To take appropriate action in relation to any feedback around care / performance in relation to improving practice / developmental needs.
• Take responsibility for own learning and identify development opportunities
• Ability to self-motivate, organise and prioritise workloads
• Apply practice policies, standards and guidance.

QUALITY

• The post holder will contribute to maintaining / improving patient care as appropriate
• The post holder will contribute to audit as requested by the Partners of the Health Care Centre
• Work effectively with other agencies to support effective patient care
• Manage workload, resources and own time effectively in order to support effective and high-quality patient care.
• On identification of any patient / non patient related incident escalate appropriately and complete relevant reporting tool.

Health & safety

The post-holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):

Using personal security systems within the workplace according to practice guidelines

Awareness of standards of infection control and

Responsible for the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements

Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate

Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile way, safe and free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management

Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

The above duties and responsibilities are intended to represent current priorities and are not meant to be an exhaustive list. The post holder may from time to time be asked to undertake other duties and responsibilities. Any changes to this job description that take account of changing service needs will be made in discussion with the post holder.

Person Specification

Qualifications

Essential

• Good standard of general education with a minimum GCSE English and Maths or equivalent.

Desirable

• NVQ Level 2-3 in Business/Admin

Skills and Abilities

Essential

• An acceptable level of literacy and numeracy skills.
• Computer literacy
• Interpersonal, organisational and administrative skills.
• Ability to learn Clinical System rota.
• Ability to organise and prioritise workload to achieve deadlines.
• Ability to investigate complex patient queries and anomalies when required.
• Ability to monitor and process accurate patient data.
• Commitment to equalities and the promotion of diversity in all aspects of working.
• Being open to innovative thinking and assist in developing new ways of working/systems as required

Experience

Essential

• Experience of patient and customer facing roles.
• Experience of telephone call centres
• Knowledge of implementing a range of administrative procedures
• Knowledge of a range of IT systems packages.
• Awareness of Data Protection and confidentiality issues.

Desirable

• SystmOne
• Experience of Primary Care/GP Practices

Other

Essential

• To adhere to the Practice core values:
• Dignity
• Respect
• Compassion
• Empathy
• Honesty
• Willingness to attend training as deemed appropriate

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lister Medical Centre

Address

Lister Health Centre Unit 1

Abercrombie Way

Harlow

Essex

CM18 6YJ

United Kingdom

Employer's website

https://www.listermedicalcentre.com (Opens in a new tab)

Job description

Job responsibilities

See attached Job description for details of main responsibilities and duties required for this role.

Person Specification

Qualifications

Essential

• HCPC registered
• Clin Psych training or relevant qualification at doctorate level
• ADOS 2 Training and administration Experience with Adults

Desirable

• Additional studies, qualifications, formal knowledge in ASD

Experience

Essential

• Robust experience working with Adults with Autism and psychiatric disorders
• Experience of working within an Adult Diagnostic Service and conducting assessment independently

Knowledge

Essential

• Knowledge of comorbidities and conducting differential diagnosis in Autism

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Oxleas NHS Foundation Trust

Address

Queen Mary's Hospital

Frognal Avenue, Sidcup

London

DA14 6LT

United Kingdom

Employer's website

http://oxleas.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To ensure that health and safety and infection control measures are adhered to at all times

To ensure that all equipment faults are reported to the senior lung function technician and in their absence to EBME

To advise and demonstrate safe manual handling techniques

Demonstrate to patients how to use the equipment that they will be using in their own homes EG Nebulizers

To help manage the administration and organisation of the lung function department

To maintain accurate computer and written records that fulfils the legal requirements and can be used for audit

To complete appropriate reports regarding community activity as required To ensure any written reports are filed promptly in the appropriate place

To manage written verbal referrals to the service ensuring they are entered onto the computer system and filed as appropriate

To support the management of the appointments system Ensuring pre designed letters are sent to patients in a timely manner

To speak with patients on the telephone addressing any questions or enquiries

To use ICare and RIO to check patients details and input relevant information allowing for audit around the lung function service

To undertake general administrative tasks within the lung function department service particularly relating to record keeping filing supplies errands and message taking

To undertake photocopying tasks EG Patient information leaflets

To comply with all policies and procedures particularly the Lone Working policy the Health and safety at Work Act and the Data Protection Act To report on complaints accidents and clinical incidents to the immediate senior as soon as possible

To be familiar with and comply with local fire procedures in locations where spirometry sessions are to be held

To be familiar with all emergency and precautionary procedures both on and off site and to respond as necessary EG Emergency resuscitation infection control etc

To identify and report a clinical risk within your own patient caseload and clinical area

Demonstrate an innovative and patient centred approach to treatment and care

To work with patients and their families who are living and managing with complex chronic conditions

To own a car and be driver

To be familiar with emergency and precautionary procedures both within the hospital and in locations where spirometry services are held

To undertake any other duties as requested by the senior lung function technician and the lead respiratory nurse

To participate in the individual performance review KSF and be responsible for complying with your agreed personal development

Person Specification

Knowledge

Essential

• Computer skills including word and excel.
• Ability to analyse complex data and report to senior members of staff.
• Able to undertake complex tests.
• Ability to communicate clearly in English, both verbally and in writing.
• Ability to work independently using own initiative.
• Ability to manage own caseload with access to qualified staff.
• Ability to write results of interventions clearly and concisely.
• Ability to anticipate and forward plan.

Personal Qualities

Essential

• Fit for active physical workload and resilient under reasonable pressure of work.
• Ability to gain co-operation and motivate others.
• Ability to work within a multi-disciplinary team.
• Full clean driving licence valid for UK and access to a car.

Experience

Essential

• Experience of working in the NHS.
• Experience of working with patients who are living with COPD.
• Experience of performing spirometry, FeNo and reversibility testing using MDI's

Desirable

• Experience of working within a lung function/spirometry service.
• Experience of working within varied clinical settings including the community.
• Issuing overnight sleep studies and capillary blood gases.

Qualifications

Essential

• 'BSc in Respiratory and sleep physiology or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lewisham and Greenwich NHS Trust

Address

Lewisham Hospital Nhs Trust

Lewisham High Street

London

SE13 6LH

United Kingdom

Employer's website

https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)