Job description

Job responsibilities

The Initial Response Service (IRS) Manager is responsible for the strategic leadership, development and operational delivery of a high-profile, front-door urgent mental health service. The role ensures the service is innovative, responsive and sustainable, aligning with Trust priorities, national policy and wider system transformation. Key responsibilities include driving operational performance and delivery, ensuring the IRS meets national and local standards, improves access and flow, and delivers high-quality, person-centred care. This involves leading demand and capacity planning, workforce optimisation, and continuous service improvement to enhance outcomes and efficiency. A central focus of the role is quality, safety and governance, embedding robust clinical governance arrangements, overseeing risk management, and using data, audit and feedback to drive continuous improvement and reduce variation in care. The post holder ensures systems are in place to monitor safety, manage incidents and deliver high standards of care. The role also includes financial and workforce leadership, ensuring efficient use of resources, delivery of financial plans and development of a high-performing workforce with the right skills and capacity to meet service demand. Finally, the post holder will operate as a senior system leader, building strong partnerships across health and social care, influencing system-wide service development, and representing the Trust at local, regional and national levels to support integrated, sustainable service delivery **** Job Description subject to valuation and may change - a professional registration is likely to be required for this position ***

* Previous applicants need not apply *

Person Specification

Qualifications

Essential

• Degree level education supplemented by postgraduate study and management or clinical experience to master's degree level or equivalent.

Desirable

• Other professional qualifications relevant to the role

Experience

Essential

• Leading health or social care services
• Working in partnership with Health and Social Care providers.
• Experience of contributing to policy development and implementation
• Experience of using safety systems in healthcare

Desirable

• Engaging with appropriate stakeholders to shape delivery of healthcare services. Maximising service income potential

Skills

Essential

• Ability to help develop a culture that improves quality and safety in service areas
• Ability to develop oneself and others in the area of leadership and service management.
• Experience of dealing with conflict and working with colleagues to agree remedial action as required

Knowledge

Essential

• Excellent working knowledge of wider health and social care systems and structures, policies, procedures and legislation relevant to services.
• Knowledge of the philosophy, principles and national drivers (10 year forward plan) underpinning services for people with mental health problems.
• Strong Team Builder & Promoter of Teamwork

Other

Essential

• Role models the Trusts values and behaviours. Seek out and act on performance feedback and continually build capability as a leader.
• Demonstrate visible, compassionate, and inclusive leadership.
• Ability to travel Independently.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Hellesdon Hospital

Drayton Hi

Norwich

NR6 5BE

United Kingdom

Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)

Job description

Job responsibilities

Aspects of the role include:

To assess, plan, implement, promote and evaluate safe, creative and effective treatment plans in collaboration with the patients diverse needs, their carers and other professionalsDeliver interventions that are evidenced basedBe responsible for the safe monitoring, management and administration of medicationWork autonomously, building leadership skills and advanced clinical assessment skillsYou will build effective relationships with patients, their carers, family and colleagues across the MDTYou will develop exceptional planning and organisational skillsYou will be able to analyse care and treatment provided, and develop sound clinical decision makingYou will be trained to deliver high quality care and develop Knowledge in all areas including palliative care, leg ulcer management, acute and chronic wound care, understand bladder and bowel dysfunctions, provide supportive care to carers and family membersYou will delegate and support junior staff, building leadership skills

We would offer you:

Clinical and managerial supervision.Full induction and training.Competitive mileage rates.No night shiftsHealth and wellbeing service including but not limited too, occupational health, MSK services, staff counselling and support services.A range of flexible working optionsIncentive schemeschildcare scheme, lease car, and travel pass schemeCareer progression and future secondment onto the Community Specialist District Nurse Programme

A full UK driving licence and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £26.40 (standard) or £54.40 (enhanced), this cost will be deducted from your salary over the first 2 months of employment.You are encouraged to enrol for the DBS Update Service. An annual fee of £16 per year applies.

Person Specification

Qualification

Essential

• Professional Qualification (Registered General Nurse) to degree level or equivalent.
• Maintains current registration with the NMC

Desirable

• Demonstrate continued professional development to maintain professional registration

Experience

Essential

• Demonstrates satisfactory clinical expertise for the banding.

Desirable

• Specialist and area specific experience.

Skills

Essential

• Ability to work as part of a team
• Good written/oral communication skills
• Diplomatic, caring & sympathetic
• Ability to be flexible and handle conflict issues
• Good skills in assessment intervention and evaluation of patients nursing care.
• IT skills

Values and Behaviours

Essential

• All colleagues are expected to demonstrate at interview that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
• All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust's expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation

Training

Essential

• Willingness to undertake new clinical practices, education and training that will enhance service delivery.

Knowledge

Essential

• Knowledge and understanding of current legislation and understanding of clinical risk assessments
• Knowledge of the nursing 6 c's

Desirable

• Awareness of national and local issues impacting of nursing care

Contractual Requirements

Essential

• Ability to work to meet the needs to the service (including unsocial hours and bank holidays)
• A full UK driving licence and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010.

Physical requirements

Essential

• Has the physical ability to perform the full range of nursing duties

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Nottinghamshire Healthcare NHS Foundation Trust

Address

ASHFIELD HEALTH AND WELL BEING CENTRE

PORTLAND STREET

KIRKBY IN ASHFIELD

NG17 7AE

United Kingdom

Employer's website

https://www.nottinghamshirehealthcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The postholder will:

Provide a range of training delivery, facilitation activities and specific evaluation, which support the aim of providing high quality training and development. Help employees of the Trust to demonstrate continuous improvement and learning, using QI tools such as: process mapping; driver diagrams; and Plan, Do, Study, Act cycles; in order to deliver high quality, patient-focussed care. Utilising QI methodology, the post holder will be responsible for recommending and supporting the implementation of QI initiatives alongside the team utilising their developing QI knowledge and skill The postholder will assist and support colleagues across the organisation, during training and in day-to-day support of work, in following the Model for Improvement and utilising appropriate tools in a timely way. They will use emotional intelligence, and excellent communication, negotiation and influencing skills to support change management and the delivery of project outcomes Actively promote and effectively engage stakeholders to co-produce QI work. Specifically look at ways to identify and target gaps in the organisation to ensure equitable engagement of all colleagues including students, in Quality Improvement training, Quality Improvement initiatives and/or realising improvements associated to quality priorities and patient care through QI projects.

Person Specification

Qualifications

Essential

• Awareness of quality improvement and/or service improvement from a QSIR, Flow Coaching or similar service improvement methodology perspective or willing to work towards post graduate education in QI
• Educated to degree level or equivalent level of experience of working in a health and care setting

Experience

Essential

• Experience of delivering training

Desirable

• Experience of supporting teams/groups through change
• Experience of supporting change initiatives
• Experience of Quality Improvement and Service Redesign Methodologies delivered/ applied in a healthcare setting

Professional/Managerial Knowledge

Essential

• Demonstrable leadership skills

Personal attributes

Essential

• Ability to independently and creatively problem solve
• Ability to develop and deliver training sessions to a range of stakeholders
• Embraces change, viewing it as an opportunity to learn and develop
• Self-motivated with the ability to work without supervision, as well as work to tight and often changing timescales.
• Developed communication skills for delivering key messages to a range of stakeholders, some at senior level.
• Ability to identify risks, anticipate issues and create solutions to resolve problems in relation to service delivery.

Desirable

• Ability to use informed persuasion to influence others and negotiate with stakeholders on difficult and controversial issues
• Ability to understand a broad range of information quickly and suggest options when an opinion differ/there is no obvious solution.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gloucestershire Health and Care NHS Foundation Trust

Address

Edward Jenner Court

1010 Pioneer Avenue

Gloucester

GL3 4AW

United Kingdom

Employer's website

https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)

Job description

Job responsibilities

As a Salaried GP at Yalding Surgery, you will play an integral role in delivering safe, high-quality, patient-centred care to our practice population. Your responsibilities will include:

• Providing comprehensive medical care through face-to-face, telephone and online consultations.
• Assessing, diagnosing and managing acute and long-term conditions, referring patients appropriately in line with local and national guidance.
• Prescribing safely and cost-effectively in accordance with NHS, NICE and local prescribing policies.
• Undertaking home visits when clinically appropriate.
• Managing clinical correspondence, referrals, pathology results and associated administration in a timely manner.
• Maintaining accurate, contemporaneous clinical records using EMIS Web.
• Working collaboratively with GPs, nurses, pharmacists, paramedics and the wider multidisciplinary team to deliver coordinated patient care.
• Participating in the shared duty doctor rota and contributing fairly to the clinical workload.
• Supporting quality improvement, clinical governance, audit and QOF activities where appropriate.
• Contributing to practice meetings, service development and the continued success of the practice and Primary Care Network.
• Maintaining professional registration, appraisal, revalidation and continuing professional development in line with GMC requirements.
• Working in accordance with practice policies, safeguarding responsibilities and current legislation.

Person Specification

Qualifications

Essential

• GMC registration with licence to practise
• Inclusion on the NHS England Performers List
• MRCGP (or equivalent)
• Experience working in UK General Practice
• Excellent communication and team-working skills

Desirable

• Interest in teaching or training
• Women's health

Experience

Essential

• You will need experience in working in a GP setting.

Desirable

• An interest in Women's Health would be advantageous

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Yalding Surgery

Address

Benover Road

Yalding

Maidstone

Kent

ME18 6ES

United Kingdom

Employer's website

https://www.yaldingdoctors.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For a Detailed job description and main responsibilities please refer to the Job Description document attached.

Person Specification

Criteria

Essential

• Ability to work at an isolator fully gloved and gowned
• Enthusiastic and responsible attitude
• Professional approach
• Attention to detail
• Good interpersonal and communication skills
• Uses own initiative
• Team player
• Adaptable to change
• IT skills e.g. Word processing, spreadsheets
• BTEC / NVQ Level 2 or willingness to undertake

Desirable

• Previous aseptic experience
• Clinical trials experience
• Well organised
• Experience of working on own initiative
• Experience of team working
• Experience of a changing working environment
• NHS Experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Oxford University Hospitals NHS Foundation Trust

Address

Churchill Hospital / John Radcliffe Hospital

Churchill Drive, Headington

Oxford

OX3 7LE

United Kingdom

Employer's website

https://www.ouh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Planning and Organisational Duties

The post holder will be required to:

• Arrange for the transport and disposal of clinical, domestic, sensitive and confidential waste in accordance to Trust Policy.
• Assist with the preparation, identification, recording and dispatch of specimens from the theatre unit.
• Assist with the collection of blood and blood products.
• To participate in the management of supplies ensuring the theatre unit has sufficient levels of all essential supplies to meet the service demands.
• Receive and dispatch sterile supplies ensuring SSDU to fulfil the needs of the service.
• Ensure that the pharmacy stock items are received and stored in accordance with COSHH and Trust guidance; any in balance in stock is reported and addressed.
• Maintain the cleaning/decontamination and checking of all patient trolleys including the additional oxygen and suction apparatus.
• Manage and maintain the stock of medical gas cylinders.
• Ensure that essential equipment is decontaminated and sterilised in line with Trust policy reporting any defects to the person in charge of the department at the time.
• To be aware if the need to maintain the dignity and privacy of the patient and to maintain confidentiality in all matters concerning patients and their relatives.
• To act as a circulating member of the theatre team, following policies and procedures, for the counting, recording and checking of swabs, needles and instruments.
• To assist with the safe positioning and transferring of patients during the peri-operative process.
• To participate in bone donation and retrieval process and ensure compliance with protocols and documentation.
• To ensure safe working practices are maintained and the use of protective clothing is maintained.

Patient/Service User Related Tasks/Duties

The post holder will be required to:

• Assist in maintain and monitoring cleaning standards within the clinical areas ensuring general fixtures/fitting and specialist equipment are cleaned in accordance with guidelines.
• Comply with the Trusts Infection Control Policy
• To support the transfer of all necessary documentation related to the patient when escorting the patient to theatre.
• Ensure sensitivity in relation to the emotional, cultural and religious beliefs/needs of individual patients relatives and/or carers.
• Provide emotional, psychological and physical support of the patient throughout the patient journey in the operating department.
• To provide support to the patient in the Anaesthetic room and handover to the Anaesthetic Nurse as appropriate.
• Ensure the patients privacy and dignity is maintained at all times.
• Support theatre practitioners in the preparation and use of complex technical equipment required during operative procedures.
• Assist registered personnel in carrying out last offices, in compliance with the Trusts nursing procedure.

Responsibility for Communication / Information Resources

The post holder will be required to:

• Contribute to the updating of patient records, ensuring all entries are legible, accurate and completed within defined timescales.
• Display a pleasant and supportive manner when addressing patients / relatives / carers and colleagues alike.
• Maintain basic administration tasks, answering telephone when required and the taking of messages and passing on of relevant information.
• Maintain effective communication skills when liaising with patients; staff and visitors, using tact and empathy to receive and pass on information ensuring confidentiality is maintained.
• Ensure records/information are kept in a safe place to maintain security and confidentiality of all records.
• To participate in and attend all relevant departmental meetings.
• Maintain accurate and timely records

Responsibility for Human Resources

The post holder will be required to:

• Adhere to Trust policies and maintenance of the professional Code of Conduct.
• Demonstrate compliance with the Trusts policies and procedures.

Responsibility for Research & Development

The post holder will be required to:

• To participate in the collection of data for analysis to support the future development of the perioperative services.
• To participate in the strategic development of the organisational perioperative

Responsibility for Teaching

The post holder will promote life-long learning through the use of appropriate coaching, teaching and assessment in practice by:

• Contributing to the provision of a positive learning environment, sharing individual knowledge with other staff.
• Act as a role model and participate in the support during training of other Theatre Assistants who are new to post.
• Accept responsibility for self-up dating and awareness of changes in unit-based equipment particularly regarding the maintenance of specialist equipment and its decontamination/sterilisation processes.
• Participate in the appraisal process and have a personal development plan structured to meet the KSF outline for the post.
• Demonstrate commitment to personal development through work-based programmes to enhance personal knowledge and skill.
• Support those developments, which contribute to the achievement of departmental, team and individual goals.
• Attend annual mandatory training updates in compliance with Trust policy.

Person Specification

Qualifications

Essential

• Evidence of Maths and English functional skills level 1 or GCSE

Desirable

• Science grade C/4 in either area.

Experience

Essential

• Team Working

Desirable

• Experience of working in a patient care environment or hospital setting.
• Experience in documenting in patients records.

Skills

Essential

• Demonstrate good communication and interpersonal skills
• Ability to work as part of a team.
• Ability to study the L3 Diploma in Perioperative Support
• Demonstrate self-motivational skills.

Knowledge

Desirable

• Knowledge of individualised patient care delivery

Additional

Essential

• Flexibility/Adaptability
• Internal rotation
• Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust

Address

Wrightington Hospital

Hall Lane

Wigan

WN6 9EP

United Kingdom

Employer's website

http://www.wwl.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To view the main responsibility, please see the attached the Job Description and Person Specification.

Person Specification

Has NHS finance experience

Essential

• Has finance experience

Desirable

• Has NHS experience

Education and Training

Essential

• AAT qualified or equivalent

Desirable

• Part qualified accountant

IT Skills

Essential

• Advanced ability to use excel and financial packages.
• Must be able to handle data in excess of 30,000 lines in excel, be able to manipulate and interrogate

Desirable

• Advanced ability to use Powerpoint, Word, etc..

Working to deadlines

Essential

• Proven track record of working to deadlines

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

London North West University Healthcare NHS Trust

Address

Northwick Park

Harrow

HA1 3UJ

United Kingdom

Employer's website

https://www.lnwh.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

To view the main responsibility, please see the attached the Job Description and Person Specification.

Person Specification

Education/ qualifications

Essential

• Qualified to Master or equivalent skills, knowledge or experience in a relevant field.
• Track record of continuous professional development.

Desirable

• Holds or has held a VMWare VCP Qualification

Knowledge and experience

Essential

• Experience in supporting end-users and digital infrastructure in a healthcare setting, including; Microsoft products; VMWare ESXi/vCenter configuration and management; Horizon VDI configuration and management; managing Active Directory; SAN management, including FC Zoning and LUN and Volume management
• Experience of infrastructure management including change management, system testing and root cause analysis; backup, recovery and business continuity

Desirable

• Experience in managing a cloud environment, including Microsoft Azure

Skills, abilities, and attributes

Essential

• Customer focus; able to identify, develop and manage relationships with both internal and external stakeholders
• Excellent trouble shooting and Root Cause Analysis skills, within complex infrastructure stacks
• Excellent written and verbal communication skills

Desirable

• Ability to plan and design high quality training materials and packages for a variety of training interventions including e-learning and face to face training to small and large groups.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

London North West University Healthcare NHS Trust

Address

Northwick Park Hospital

Watford Road

Harrow

HA1 3UJ

United Kingdom

Employer's website

https://www.lnwh.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Post holders are required to work unsupervised with regard to routine, delegated tasks, following established good practice and refer non-routine tasks appropriately.

Post holders are required to work independently delivering safe, competent practice to ensure the smooth running of clinics.

Following the completion of appropriate training and assessment and under the direction of a registered health care professional undertake clinical activities such as spirometry, urinalysis, changing of simple wound dressings, capillary blood glucose monitoring and decontamination of equipment.

Key duties are:

1. Assist patients with the provision of washing, dressing, personal care, beverages and/or meals.

2. Assist qualified nursing and medical staff where requested.

3. Communicate with all members of the team to maintain a good service provision.

4. Ensure that all patients are able to meet their hygiene needs, providing a level of assistance appropriate to the individual.

5. Prepare and support the patient appropriately during any activity that is to be undertaken.

6. Alert the registered nurse where you notice any changes in the patients health and well-being or any possible risks.

7. Undertake observations/tasks such as patient temperature, weighing, fluid checks as directed

8. Ensure effective use of material resources/supplies within the ward/unit in consultation with senior staff.

9. Assist with the general cleaning and re-stocking of resources where appropriate as well as cleaning and preparing patients beds.

10. Contribute to own personal development and take an active part in learning opportunities.

11. To assist in procedures required for each speciality clinic.

12. At the request of the Registered Health Care Professional, perform and record physiological measurements within the remit of the SHCA role and report accurately to the Registered Health Care Professional, the assessment undertaken, on patients.

13. Obtaining samples at the request of a Registered Health Care Professional, including wound swabs, eye swabs, urine specimens, MRSA swabs, stool samples and sputum specimens.

14. Demonstrate good understanding of principles of consent and ensure valid consent is obtained prior to undertaking nursing and care procedures

15. Always maintain confidentiality

16. Work as part of a designated clinical and care team delivering care that focuses on the direct needs of the individual

18. Assist the Registered Health Care Professional in maintaining a clean environment

19. Developing positive relationships with parents, families and carers

20. Work as part of the team in a co-operative, professional and constructive manner.

Person Specification

Qualifications

Essential

• NVQ Level 2 in Health and Social Care
• Effective level of numeracy and literacy skills
• Effective communication skills - written and verbal

Skills

Essential

• Proven ability to remain calm under pressure
• Proven ability to demonstrate compassion/empathy/help others
• Effective team player
• Effective customer service skills
• Abilty to deal with people from all backgrounds

Knowledge

Essential

• Effective understanding of confidentiality

Additional

Essential

• Proven ability to be flexible in your approach

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust

Address

Leigh Infirmary

The Avenue

Leigh

WN7 1HS

United Kingdom

Employer's website

http://www.wwl.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Deal with enquiries in a sympathetic and professional manner using tact and diplomacy when dealing with anxious patients and relatives.

To book follow up appointments accurately ensuring that the correct referral to treatment (RTT) status is recorded in accordance with Trust guidelines.

To ensure that special requests for additional support in clinics such as interpreters or sign language services are dealt with timeously.

To ensure that all clinic lists are available, up to date and accurate, recording all late bookings, cancellations and DNAs appropriately.

To ensure patients are checked in and out of clinic and future appointments are made on the day of attendance wherever possible and to ensure outpatient procedure activity is captured from outcome forms using the HIM chart coding function in EPR.

To ensure that all patients notes are present and prepared the day before the clinics, highlighting any notes that are missing to relevant line manager for each clinic.

To arrange return transport for patients attending appointments at the request of the senior nurse or Arriva and Oxford Ambulance.

To make sure the relevant reception areas within the Directorate are kept tidy and in good repair, with any defects being reported to the relevant line manager.

To be able to prioritise your workload and work with minimal supervision.

To undertake further training as and when required.

Person Specification

Education

Essential

• Good basic educational qualifications (5 or more GCSE's including English and Maths Grade C or above) or equivalent qualifications

Desirable

• IT Qualifications
• EPR trained

Experience and Skills

Essential

• Administration Experience
• Competent Computer Skills
• Able to work independently and as a team member

Desirable

• NHS Experience
• Previous experience in a similar role

Interpersonal Skills / Communication Skills

Essential

• Organised, logical and flexible approach towards the role.

Desirable

• Evidence of interacting with a wide range of people

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Oxford University Hospitals NHS Foundation Trust

Address

John Radcliffe Hospital

Oxford

OX3 9DU

United Kingdom

Employer's website

https://www.ouh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The purpose of this role is to provide an efficient and high standard of clerical service to the ward; to ensure that a welcoming and professional greeting service is provided to patients and visitors; to ensure the smooth running of the admission and discharge process for patients on the ward and to ensure accurate and timely completion of unit databases.

RESPONSIBILITIES

1. Act as a first point of contact in person or on the telephone for patients, relatives and visiting staff, welcoming them to the ward and dealing with any queries, including those relating to admission, discharge, visiting times, claiming expenses, accommodation, insurance and parking.

2. Assist patients who may wish to claim expenses.

3. Book and track medical records. Maintaining an organised and up-to-date filing system of notes using the ward trolley, ensuring that all medical records are in order before leaving the ward.

4. Liaise with other departments/hospitals to obtain medical records images and results for authorised users. File reports in the medical record.

5. Undertake other admin duties including managing post, filing, photocopying and ordering or stationary to ensure the smooth running of the ward.

6. Ensure all patient records are correct. Collect personal and confidential information from patients or relatives in order to complete the admissions process including assignment to correct consultant; and ensure patient admissions, discharges and transfers are recorded in a timely manner on the patient administration system. Ensure adherence with the Data Protection Act and Trust procedures in respect of confidentiality and the patient record.

7. Ensure that information on overseas patients is entered accurately onto EPR and communicated to the Overseas team, to ensure appropriate charges are processed.

8. Support the ward staff with arranging discharges, liaising with all necessary teams and coordinating patient transport as appropriate. Ensure that follow-up appointments are booked if required.

9. Monitor that discharge letters are completed before patients leave the ward. Report weekly to duty consultant any that are not done within 24 hours of discharge.

10. Ensure that transport for any discharges is booked at least 24 hours an advance. Be a ward expert for transport booking ensuring that the nursing staff are able to book and check journeys.

11. Undertake surveys/audits as requested by the Ward Manager.

12. Provide cover for other ward clerks during periods of leave and absence.

13. To participate in the induction and training of new members of staff within the team

14. Liaise closely with the coordinator of each shift with regards to admissions and discharges.

15. Liaise with other departments in relation to inpatient appointment bookings and follow ups.

16. Liaising with the coders to ensure all coding of discharged patients is completed.

17. Distribute and direct mail as required.

Person Specification

Essential criteria

Essential

• GCSE or Equivalent in Maths and English
• Experience in telephone in a professional setting
• Experience dealing with public in a professional setting
• Good level of IT (Microsoft)

Desirable

• Working in healthcare
• Admin experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Oxford University Hospitals NHS Foundation Trust

Address

John Radcliffe Hospital

Headley Way

Oxford

OX3 9DU

United Kingdom

Employer's website

https://www.ouh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see the attached Consultant job description together with the person specification for this role.

Person Specification

Qualifications

Essential

• MB BS or equivalent medical qualification.

Desirable

• Qualification or higher degree in medical education, clinical research or management.
• MRCPsych
• Additional clinical qualifications, especially relevant to clinical role.

Eligibility

Essential

• Fully registered with the GMC with a licence to practise at the time of appointment.
• Included on the GMC Specialist Register OR within six months.
• Approved Clinician status OR able to achieve within 3 months of appointment.

Desirable

• In good standing with GMC with respect to warning and conditions on practice

Clinical Skills, Knowledge & Experience

Essential

• Excellent knowledge of evidence-base for management of psychosis, especially risk in psychosis, treatment innovations, Assertive outreach.
• Excellent clinical skills using bio-psycho-social perspective and wide medical knowledge.
• Excellent oral and written communication skills in English.
• Able to manage clinical complexity and uncertainty.
• Makes decisions based on evidence and experience including the contribution of others.
• Able to meet duties under MHA and MCA.

Desirable

• Wide range of specialist and sub-specialist experience relevant to post within NHS or comparable service.
• Experience in Assertive Outreach, Assertive Community Treatment, FACT or Rehabilitation Psychiatry.
• Experience of Addiction's Psychiatry or Dual Diagnosis.
• Any experience in forensic psychiatry or with patients subject to part III of the act.

Academic Skills & Lifelong Learning

Essential

• Able to deliver undergraduate or postgraduate teaching and training.
• Ability to work in and lead team
• Demonstrate commitment to shared leadership & collaborative working to deliver improvement.
• Participated in continuous professional development
• Able to use and appraise clinical evidence.
• Has actively participated in clinical audit and quality improvement programmes.

Desirable

• Able to plan and deliver undergraduate and postgraduate teaching and training relevant to this post.
• Reflected on purpose of CPD undertaken
• Experienced in clinical research and / or service evaluation.
• Evidence of achievement in education, research, audit and service improvement: awards, prizes, presentations and publications.
• Has led clinical audits leading to service change or improved outcomes to patients.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Berkshire Healthcare Foundation Trust

Address

New Horizons

Pursers Court

Slough

SL2 5BX

United Kingdom

Employer's website

https://www.berkshirehealthcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Generic responsibilities

All staff at this organisation have a duty to conform to the following:

Equality, Diversity and Inclusion

A good attitude and positive action towards Equality Diversity & Inclusion creates an environment where all individuals can achieve their full potential. Creating such an environment is important for three reasons it improves operational effectiveness, it is morally the right thing to do, and it is required by law.

Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Patients have a responsibility to treat other patients and our staff with dignity and respect.

Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued, and equality of opportunity is promoted. Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Staff have a responsibility to ensure that they treat our patients and their colleagues with dignity and respect.

Safety, Health, Environment and Fire

The organisation is committed to supporting and promoting opportunities for staff to maintain their health, wellbeing and safety.

The post-holder is to manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients and monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines.

All personnel have a duty to take reasonable care of health and safety at work for themselves, their team and others and to cooperate with employers to ensure compliance with health and safety requirements.

All personnel are to comply with the:

Health and Safety at Work Act 1974

Environmental Protection Act 1990

Environment Act 1995

Fire Precautions workplace Regulations 1999

Other statutory legislation which may be brought to the post holders attention

Confidentiality

The organisation is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality at all times.

It is essential that, if the legal requirements are to be met and the trust of our patients is to be retained, all staff must protect patient information and provide a confidential service.

Quality and Continuous Improvement

To preserve and improve the quality of this organisations outputs, all personnel are required to think not only of what they do but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work.

The responsibility for this rests with everyone working within this practice to look for opportunities to improve quality and share good practice and to discuss, highlight and collaborate with the team to create opportunities to improve patient care.

This organisation continually strives to improve work processes which deliver healthcare with improved results across all areas of our service provision. We promote a culture of continuous improvement where everyone counts, and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.

Staff should interpret national strategies and policies into local implementation strategies that are aligned to the values and culture of general practice. All staff are to contribute to investigations and root cause analyses whilst participating in serious incident investigations and multidisciplinary case reviews.

Induction

We will provide a full induction programme, and management will support you throughout the process.

Learning and development

The effective use of training and development is fundamental in ensuring that all staff are equipped with the appropriate skills, knowledge, attitude and competences to perform their role. All staff will be required to partake in, and complete mandatory training as directed. It is an expectation for this post-holder to assess their own learning needs and undertake learning as appropriate.

The post-holder will undertake mentorship for team members and disseminate learning and information gained to other team members to share good practice and inform others about current and future developments e.g., courses and conferences. The post-holder will provide an educational role to patients, carers, families and colleagues in an environment that facilitates learning.

Collaborative working

All staff are to recognise the significance of collaborative working and understand their own role and scope and identify how this may develop over time. Staff are to prioritise their own workload and ensure effective time-management strategies are embedded within the culture of the team.

Teamwork is essential in multidisciplinary environments, and the post-holder is to work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working and to work effectively with others to clearly define values, direction and policies impacting upon care delivery

Effective communication is essential, and all staff must ensure they communicate in a manner which enables the sharing of information in an appropriate manner. All staff should delegate clearly and appropriately, adopting the principles of safe practice and assessment of competence. Plans and outcomes by which to measure success should be agreed.

Managing information

All staff should use technology and appropriate software as an aid to management in the planning, implementation and monitoring of care and presenting and communicating information.

Data should be reviewed and processed using accurate SNOMED codes to ensure easy and accurate information retrieval for monitoring and audit processes.

Service delivery

Staff will be given detailed information during the induction process regarding policy and procedure.

The post holder must adhere to the information contained within the organisations policies and regional directives, ensuring protocols are always adhered to.

Primary key responsibilities

The following are the core responsibilities of the ANP in delivering health services:

• Independently assess, diagnose and manage patients presenting with acute illness, minor illness and undifferentiated conditions.
• Deliver face-to-face and telephone same-day access appointments.
• Undertake advanced history taking and physical examination.
• Formulate differential diagnoses and management plans.
• Prescribe medicines safely and effectively as an Independent Prescriber.
• Request, interpret and act upon diagnostic investigations.
• Manage acute presentations and exacerbations of chronic disease within scope of practice.
• Work collaboratively as part of the multidisciplinary Duty Team.
• Refer patients appropriately to secondary care and community services.
• Identify, assess and appropriately manage clinical risk.
• Deliver patient-centred care based upon current evidence and best practice.
• Maintain accurate and contemporaneous clinical records using appropriate clinical systems and SNOMED coding.
• Support safeguarding processes in accordance with local and national guidance.
• Participate in clinical audit, quality improvement and service development.
• Contribute towards achievement of QOF and enhanced service requirements.
• Participate in significant event reviews and patient safety activities.
• Support the team in managing clinical emergencies.
• Undertake mandatory training and maintain professional registration and competencies.
• Contribute to and embrace clinical governance.

There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels.

Wider responsibilities

In addition to the primary responsibilities, the ANP has the following wider responsibilities:

Provide clinical leadership and support to the multidisciplinary team.

• Promote evidence-based practice and shared learning.
• Support service development and quality improvement initiatives.
• Contribute to the development of clinical protocols and pathways.
• Support workforce development and mentorship of colleagues where appropriate.
• Participate in local and PCN-wide initiatives to improve patient outcomes.

Person Specification

Qualifications

Essential

• Qualifications
• Qualified healthcare professional with current NMC registration.
• Educated to masters degree level in accordance with the NHS England. Multi-Professional Framework for Advanced Clinical Practice.
• Registered on the appropriate professional register.
• Independent Prescriber Qualification (V300).
• Evidence of ongoing Continuing Professional Development.

Desirable

• Teaching, mentoring or supervision qualification
• Minor illness or urgent care qualification

Clinical Knowledge and Skills

Essential

• Advanced clinical assessment skills.
• Ability to independently assess, diagnose and manage acute and minor illness.
• Strong clinical reasoning and decision-making skills.
• Competent Independent Prescriber.
• Ability to request, interpret and act upon investigations.
• Understanding of evidence-based practice.
• Good clinical system knowledge and accurate record keeping.
• Understanding of safeguarding adults and children.
• Understanding of clinical governance and risk management.
• Knowledge of QOF and enhanced services.

Desirable

• Minor injury assessment and management skills.
• Experience supporting service development initiatives.

Personal Qualities & Other Requirements

Essential

• Effective time management and organisational skills.
• Ability to work autonomously and within a team.
• Excellent communication and interpersonal skills.
• Demonstrates personal accountability and professionalism.
• Resilient and able to work under pressure.
• Compassionate and patient-focused approach.
• Flexible and adaptable.
• Commitment to ongoing professional development.
• Disclosure Barring Service (DBS) check.
• Occupational Health clearance.
• Meet the requirements and produce evidence for professional revalidation.
• Evidence of CPD commensurate with the role.
• Flexibility to work outside core office hours if required by service need.

Experience

Essential

• Minimum two years' experience as a Nurse Practitioner or Advanced Nurse Practitioner.
• Demonstrable evidence of autonomous clinical practice.
• Experience assessing, diagnosing and managing acute and minor illness.
• Experience managing undifferentiated presentations.
• Strong communication and interpersonal skills.
• Ability to work independently and within a multidisciplinary team.
• Commitment to delivering patient-centred care.
• Knowledge and experience of acute and chronic disease management.
• Knowledge of safeguarding, clinical governance and risk management.

Desirable

• Experience of Emergency Care, Urgent Treatment Centre or Minor Injury Unit settings.
• Experience of working in General Practice.
• Experience of same-day access or Duty Team working.
• Experience using Systmone.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Honiton Surgery

Address

Marlpits Lane

Honiton

Devon

EX14 2NY

United Kingdom

Employer's website

https://www.honitonsurgery.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

• To provide senior medical secretarial service directly to named Consultants.
• To take a lead role in managing the waiting list of a group of consultants. This will involve cross covering and supporting other specialities when required to support the team and services.
• Monitor the waiting list and work list daily to ensure Government Access Targets are not breached.
• To co-ordinate admission and associated pre-operative assessment clinics.
• To ensure RTT (18 week pathway) status is recorded accurately and is up to date.
• To collate information for clinical audits if required.
• Arranging appointments as required.
• To be responsible for and collation of investigation results.
• To deal with day to day incoming mail, assigning priority and/or taking any necessary action without reference to Consultant staff if necessary and within remit.
• Acting as first point of contact for all forms of communication for the consultant and their team
• Audio typing of clinical and non-clinical correspondence ensuring completion within national guidelines.

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.

If successful this vacancy will require a Standard DBS check at a cost of £26.90. This cost will be deducted from your first Trust salary.

In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £16.

Person Specification

Education

Essential

• 5 GCSE's or equivalent including Maths and English

Desirable

• ECDL

Knowledge

Essential

• Microsoft Word
• Understanding of patient pathway of care through an acute hospital setting
• Medical terminology

Desirable

• Microsoft Excel
• PAS, TheatreMan
• Waiting list management
• Patient pathway management
• 18 Week ePTL
• Digital Dictation Systems
• Understanding of patient pathway of care through an acute hospital setting

Experience

Essential

• Supervision/delegation of tasks
• Working in a team
• Maintain confidentiality
• Previous NHS experience

Desirable

• Advanced keyboard skills
• Audio typing

Skills

Essential

• Excellent communication and interpersonal skills
• Ability to prioritise
• Reliable and works to high standards
• Adaptable to change
• Sensitive and caring
• Able to work on own initiative
• Excellent organisational and time management skills

Desirable

• Problem solving

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Stockport NHS Foundation Trust

Address

Stepping Hill Hospital

Poplar Grove

Stockport

SK2 7JE

United Kingdom

Employer's website

http://www.stockport.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Deputy Practice Manager GP Surgery

Hours: 30 hours per week (0.8 FTE)Reports to: Practice Manager / GP Partners

We are a friendly, well-established GP surgery caring for approximately 9,500 patients. Our team includes four GP Partners, Practice Manager, Office Manager, Administration Manager, four Practice Nurses, HCA, Phlebotomist, ANP and Matron. We pride ourselves on being a supportive, positive and collaborative practice where colleagues work together to provide high-quality, patient-centred care.

To support the Practice Manager and GP Partners with the effective day-to-day management of the practice, ensuring efficient operations, excellent patient experience, good governance and a positive working environment. The postholder will deputise for the Practice Manager when required.

• Support the day-to-day operational management of the practice and non-clinical services.

• Provide leadership and support to reception and administrative teams.

• Assist with recruitment, induction, rotas, appraisals, performance management and staff development.

• Support CQC compliance, governance, risk management, policies and procedures.

• Assist with complaints, significant events, incidents, audits and quality improvement.

• Support GDPR, information governance, health and safety and mandatory training requirements.

• Assist with QOF, Enhanced Services, vaccination programmes and other practice targets.

• Monitor workloads, staffing and service capacity, identifying areas for improvement.

• Promote excellent patient service and support the management of patient feedback and concerns.

• Work closely with the PCN and external healthcare organisations.

• Assist with premises, facilities, suppliers and contractors.

• Contribute to practice meetings, business planning and implementation of agreed actions.

• Promote a positive, respectful and supportive team culture.

Essential: Experience in a management or supervisory role; excellent organisational, communication and IT skills; ability to lead and support staff; ability to prioritise and work under pressure; commitment to confidentiality, patient care and continuous improvement.

Desirable: GP practice/NHS experience; knowledge of CQC, QOF, Enhanced Services, PCNs and primary care governance; HR and quality improvement experience.

The successful candidate will be proactive, approachable, organised and committed to working collaboratively as part of our friendly practice team.

Person Specification

Qualifications

Essential

• AMSPAR accreditation

Experience

Essential

• Experience in a management, supervisory or senior administrative role. Experience of working in a busy, team-focused environment.
• Ability to lead, motivate and support staff. Experience of managing workloads, prioritising tasks and dealing with day-to-day operational issues.
• Good understanding of confidentiality, GDPR, information governance and health & safety.
• Highly organised with excellent time-management skills and the ability to manage competing priorities.
• Competent IT skills, including Microsoft Office and the ability to learn and use practice systems.
• Able to identify problems, assess risks and implement practical solutions using initiative.
• Positive, approachable and supportive team member who values collaboration and mutual support.
• Professional, reliable, flexible, approachable and able to remain calm under pressure. Patient-focused and committed to high standards of service.
• Commitment to equality, diversity, confidentiality, patient safety and continuous improvement.

Desirable

• Previous experience within a GP practice, NHS or primary care setting. Experience of managing reception/administrative teams.
• Experience of recruitment, appraisals, performance management and staff development.
• Knowledge of CQC requirements, QOF, Enhanced Services, PCN working and primary care governance.
• Experience of managing complaints and difficult or challenging situations.
• Experience of coordinating audits, meetings, projects or service improvement programmes.
• Experience using GP clinical and administrative systems.
• Experience of leading quality improvement or change projects.
• Experience of working across multidisciplinary or PCN teams.
• Relevant management or healthcare qualification.
• Evidence of ongoing professional development.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Leesbrook Surgery

Address

Mellor Street

Lees

Oldham

OL4 3DG

United Kingdom

Employer's website

https://www.leesbrooksurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

To communicate effectively with the multi-disciplinary team, under the supervision of a registered nurse.

To carry out ward clerical and IT tasks, as required.

To carry out routine administrative/telephone related tasks.

To communicate effectively when giving/receiving verbal and written information.

Under the supervision of a registered nurse to assist with patient care activities.

To maintain confidentiality of patient information.

To carry out any tasks required to maintain the safety, cleanliness and tidiness of the ward area.

To carry out duties as required, meeting all aspects of ward catering.

To carry out routine household management/maintenance activities.

To maintain patient dignity.

Work closely with other healthcare professionals in order to provide patients with exceptional care.

To organise and plan own day to day workload or activities in order to meet the demands of the job role.

To actively contribute to the efficient management of ward resources, including ordering/monitoring of ward supplies.

To support new or less experienced work colleagues to adapt to the workplace.

To participate in training and development activities that are relevant to the job role.

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.If successful this vacancy will require an enhanced DBS check at a cost of £54.90. This cost will be deducted from your first Trust salaryIn addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £16.

Person Specification

Education & Qualifications

Essential

• Wriiten and basic numeracy skills

Desirable

• NVQ2
• Care Certificate

Experience

Desirable

• Past experience in a caring role

Knowledge

Essential

• Understanding of caring
• Understanding of confidentiality
• Understanding the importance of developing knowledge
• Understanding of Health and Safety

Skills and abilities

Essential

• Good communication skills
• Able to organise self and deliver tasks effectively
• Able to work as part of a team
• Presents self positively & professionally
• Ability to be patient focused

Desirable

• Basic IT skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Stockport NHS Foundation Trust

Address

Stepping Hill Hospital

Poplar Grove

Stockport

SK2 7JE

United Kingdom

Employer's website

http://www.stockport.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Member must be able to demonstrate the qualities, skills and experience to meet all the essential criteria for appointment. Ideally, experience in management and functional cure of viral hepatitis from an ID/Virology background.

Expertise Required:

Specialist in Viral Hepatitis

Additional expertise in HIV medicine (or any other ID sub-specialty), in viral therapeutics or immunotherapy or in global health issues related to viral hepatitis would be encouraged, but is not essential.

To make an application please email your application form, CV, completed monitoring form and declaration of interest form to: [email protected], quoting the position and reference IEAG26-1 in the subject field.

Please note that applications submitted to [email protected] will be considered only.

Person Specification

Experience

Essential

• The Member must be able to demonstrate the qualities, skills and experience to meet all the essential criteria for appointment.
• Ideally, experience in management and functional cure of viral hepatitis from an ID/Virology background.
• ability to operate effectively on an expert scientific committee current or previous experience of committee membership(s);
• be recognised by their peers as a leader in their field e.g. national academies and Royal Colleges;
• be able to assimilate and interpret complex scientific information and formulate evidence based comments /advice at short notice;
• be able and prepared to contribute actively to the work of the EAG, including on issues outside of own specialism;
• be a skilled communicator;
• be willing to develop a working knowledge and understanding of UK medicines regulatory framework and procedures;
• maintain strict confidentiality with respect to the work of the EAG;
• be willing to declare conflicts of interest;
• be committed to the values of selflessness, integrity, objectivity, accountability, professionalism, impartiality and consistency.

Employer details

Employer name

Medicines and Healthcare Products Regulatory Agency

Address

Medicine & Healthcare Regulatory Agency

10 South Colonnade

London

E14 4PU

United Kingdom

Employer's website

https://www.gov.uk/government/organisations/medicines-and-healthcare-products-regulatory-agency (Opens in a new tab)

Job description

Job responsibilities

For full details on job description, please refer to advert attached and visit: Herbal Medicine Advisory Committee- GOV.UK

To make an application please email your application form, CV, completed monitoring form and declaration of interest form to: [email protected], quoting the position and reference HMAC26-1 in the subject field.

Please note that applications submitted to [email protected] will be considered only.

Person Specification

Qualifications

Essential

• The Member must be able to demonstrate the qualities, skills and experience to meet all the essential criteria for appointments.
• Have previous or current experience of committee membership
• be a skilled communicator.
• Be able to assimilate complex scientific information at short notice.
• Be able and prepared to contribute actively to the work of HMAC
• Be leaders in their field and recognised as such by their peers
• Be willing to develop a working knowledge and understanding of UK
• medicines regulatory procedures in relation to herbal medicines be willing to declare conflicts of interest and maintain strict confidentiality with respect to the work of the HMAC
• be committed to the values of selflessness, integrity, objectivity,
• accountability, professionalism, impartiality and consistency.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Medicines and Healthcare Products Regulatory Agency

Address

Medicine & Healthcare Regulatory Agency

10 South Colonnade

London

E14 4PU

United Kingdom

Employer's website

https://www.gov.uk/government/organisations/medicines-and-healthcare-products-regulatory-agency (Opens in a new tab)

Job description

Job responsibilities

1. Receiving and Directing Patients

Receive and direct patients on arrival at the reception desk in a friendly and courteous manner, ensuring their requirements are met professionally and efficiently.

Provide help to patients with general enquiries, and assist them to make appointments, using the online appointment system.

Receive, record, and accurately pass on messages via email or the clinical system.

Answer telephone calls promptly in a polite and professional directing callers as appropriate.

Provide clear information about practice procedures, appointment systems, and accessing services.

Advise patients on approximate waiting times and of any unexpected delays.

Book patient transport when the patient is unable to do so.

Book interpreters for patients when needed.

To take in fees from patients where applicable and issue receipts.

To give patients any forms / referral letters that are waiting for collection checking ID.

Receive and appropriately escalate patient concerns or complaints while maintaining empathy and professionalism.

2. Operation of Telephone and Triage System (SystmConnect)

Answer incoming calls and make outgoing calls as required.

Assist patients via the patient triage system.

Ensure phones are answered promptly monitoring the incoming calls.

Ensure that system is operational at the beginning of each day.

3. Administrative Duties

Register new patients, ensuring accurate data entry onto the clinical system.

Update patient contact details and ensure records remain accurate.

To post outgoing letters at the end of each shift.

To undertake photocopying as needed, including photocopying patients notes when required.

Call patients for recall and data collection purposes and correctly record data in patients medical record.

Ensuring that there is always a supply of the practice leaflet available at reception.

Make up registration packs (GMS1 & New Patient Health Check Form).

Complete tasks via SystmOne or relevant clinical/document systems.

Complete tasks assigned via reception clipboard.

Email referrals and support the referral process as requested by clinical team.

4. Patient Records

To assist with tagging of new patients medical records prior to summarisation.

Request missing medical records from patient services when required.

To assist with the scanning of patient related documents during busy periods.

5. Start and End of Day Procedures

Prepare the reception area for opening, ensuring systems and spaces are ready for patient arrival.

Keep reception and waiting areas clean, tidy, and presentable throughout the day.

Update staff room allocation boards for the following day.

Secure practice premises at closing, ensuring all doors, windows, and lights are safely managed.

Always maintain strict confidentiality.

Chaperone support when requested.

Support colleagues and contribute to positive teamwork.

To attend team meetings when scheduled.

To participate in appraisals and PDP (Personal Development Plan) and team training opportunities.

Help cover colleagues duties during absence, increased workload, or operational needs.

Person Specification

Experience

Essential

• Excellent communication skills, both face-to-face and over the telephone.
• Previous reception, administrative or call centre experience.
• Experience working in a public-facing role.

Desirable

• Previous experience working within a GP Practice or healthcare organisation.

Qualifications

Essential

• Good standard of education (GCSE level or NVQ Level 2 or equivalent).

Desirable

• Full UK Driving Licence.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Whaddon Healthcare

Address

25 Witham court

Tweed drive

Bletchley

Milton Keynes

MK3 7QU

United Kingdom

Employer's website

https://whaddonhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please ensure you have read through the attached Job Description and Person Specification before submitting your application.

Advertising date: 26th August 2026

Closing date: 2nd September 2026

Shortlisting date: 3rd September 2026

Proposed Interview date: 10th September 2026

Please note, this post may close earlier than advertised if a sufficient number of applications are received.

Person Specification

Qualifications

Essential

• Applicants must hold full registration with the GMC at the time of application
• MBBS or equivalent medical qualification

Knowledge & Experience

Essential

• A minimum of two years' experience of a broad range of specialities
• A minimum of two years' experience of anaesthetics as a speciality trainee or has equivalent competencies
• Wide range of experience of Anaesthetics, able to demonstrate knowledge, skill and experience
• Current or recent out of hours Critical Care experience
• Current or recent out of hours Obstetric Anaesthesia experience

Desirable

• Understanding of Research Concepts
• Experience of audit management

Skills

Essential

• Ability to communicate effectively with patients, relatives and other Healthcare professionals

Desirable

• Able to teach clinical skills

Other

Essential

• Ability to work in a team
• Commitment to continuing medical education

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

MWL Trust Sites

Wigan Road

Southport & Ormskirk

L39 2AZ

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE TO EVERY LIFE

We have a fantastic opportunity for a Bank General Practitioner to join our healthcare team at HMP Leicester, a category B remand prison based close to Leicester town centre and train station. The Prison houses around 408 male patients, the majority of whom are aged between 18-40 years of age.

Salary

This is a bank role with an hourly salary of £88.

Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks.

Person Specification

Qualifications

Essential

• Click apply to view job description and person specification

Desirable

• Click apply to view job description and person specification

Experience

Essential

• Click apply to view job description and person specification

Desirable

• Click apply to view job description and person specification

Additional Criteria

Essential

• Click apply to view job description and person specification

Desirable

• Click apply to view job description and person specification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Practice Plus Group - Health in Justice

Address

HMP Leicester

116 Welford Rd

Leicester

Leicestershire

LE2 7AJ

United Kingdom

Employer's website

https://practiceplushij.com/ (Opens in a new tab)

Job description

Job responsibilities

Clinical Responsibilities

• Participating in the undertaking of health needs reviews and health assessments to identify needs and plan care accordingly.
• To identify, plan and manage risk of an individuals care needs, relating to physical health, behavioural and or mental health.
• To be responsible for assessing, planning and making recommendations for future care in partnership with patient, carer and multi-professional agencies including case conferences for reviewing the packages of care and care co-coordinating as appropriate.
• To liaise with Primary and Secondary care agencies to ensure better health outcomes for individuals.
• To work within the Mental Capacity Act and evidence best interest decision making.
• To maintain effective and appropriate communication networks with members of the multi-disciplinary team, the independent sector homes and all stakeholder agencies and organisations to ensure that the individual care needs can be met.
• To contribute to multi-disciplinary team specialist assessments.
• Ability to work as an autonomous practitioner, planning, prioritising and organising workload according to the needs of the service.
• To provide any relevant information and explanation to clients and carers at a level commensurate with their ability to understand using total communication.
• To provide evidence-based advice and guidance to care staff on the management of health needs to patients and signpost to other services.
• To act as a supervisor and/or assessor for students demonstrating high standards of practice and professional conduct.
• To undertake health promotion/education whenever possible to all adults with LD and also to contribute to planned health promotion activities.
• To work with all other agencies with regards to the safeguarding process.

Managerial Responsibilities

• To be responsible for coordinating reviews as per guidelines
• Prioritise caseload to meet competing demands
• To be aware of and abide by the LWSW policies, standards and Clinical Governance initiatives.
• Present confidentiality and be aware of the Data Protection Act, access to health records and consent for assessment process.
• Involvement in continual audit and review of services to determine quality.
• Maintain safe record-keeping and confidential practice, in line with LWSW and professional guidance and be aware of the Data Protection Act, access to health records and consent for assessment process.
• To ensure electronic record keeping policy is adhered to.

Professional Responsibilities

• To maintain a high professional standard of conduct at all times in accordance with NMC/ professional bodies code of professional conduct. Maintain an active status on NMC/ professional bodies register.
• To maintain own re-validation portfolio.
• Assume responsibility for own professional development and personal knowledge. Undertake and contribute to research where appropriate.
• Monitor own performance against agreed objectives through the process of appraisal and personal development plans and professional body regulations.
• Maintain professional expertise by arranging and attending meetings, study days and mandatory training and service training.
• Plan and participate in the supervision and provision of experience for all nurse learners and other personnel as appropriate.
• Participate in regular line management, caseload management and clinical supervision.
• To deliver appropriate training and subsequent support to other staff, students and outside agencies when required.

COMMUNICATIONS AND RELATIONSHIPS

• The post holder will be required to work within the MDT function of the CLDT and may need to be part of wider MDT groups relating to client need.
• The post holder will liaise between other health, social and educational services in assessing, planning and reviewing client care needs/service provision.
• The post holder will also work with other voluntary and secondary care providers.

PHYSICAL DEMANDS OF THE JOB

• Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
• Use of keyboard and computer screen for assessments and record keeping daily.

Please see attached full Job Description and Person Specification

Person Specification

Experience

Essential

• Working in multidisciplinary teams and across health and social care.
• Managing a complex caseload of individuals who pose a risk to themselves and society.
• Experience of working across organisational and inter-agency boundaries.
• Experience of working with people with learning disabilities / mental health issues whose behaviour poses a risk.

Desirable

• Experience in mentoring students.
• Working in close contact with ICB and local commissioners.

Knowledge

Essential

• Able to demonstrate understanding and competency in assessment, care planning and review.
• Good knowledge and understanding of the, Mental Capacity Act, Deprivation of Liberty and reasonable adjustments.
• A good understanding of the safeguarding adult and childrens processes and relevant issues.
• A knowledge of the Mental Health Act.
• Able to problem solve and be creative in care planning
• Knowledge of Continuing Healthcare Processs

Desirable

• Knowledge and understanding of Ministry of Justice restrictions/Forensic Mental Health.

Specific Skills

Essential

• Able to engage effectively in dialogue with individuals at all abilities effectively managing barriers to communication
• Ability to take positive risk and work proactively with clients who display behaviours of concern
• Excellent interpersonal skills
• Ability to prioritise against tight deadlines.
• Good negotiation skills
• Excellent organisational skills and team working.
• Able to present relevant information in a concise format.
• Able to write in plain, easy and understandable style
• Capacity to work with clinicians and staff at all levels to develop a shared vision of outcomes for individuals.

Qualifications

Essential

• Registered Nurse RNLD/RMN
• Relevant post registration experience.
• Evidence of continuing professional development.
• Evidence of managing a caseload of complex individuals.

Desirable

• Mentorship Certificate.
• Leadership qualification/knowledge.

Additional Requirements

Essential

• Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
• The ability to be away from home overnight is an integral part of the role.
• Able to problem solve and be creative in care planning.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Livewell Southwest

Address

Westbourne Unit

Beacon Park Road

Plymouth

PL2 2PQ

United Kingdom

Employer's website

https://www.livewellsouthwest.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

To lead and manage the day-to-day operations and performance of the CAMHS Mental Health Support Team to enhance the mental and emotional well-being of children and young people within Nottinghamshire.

Working in collaboration with the senior CAMHS leadership team, the post holder will be responsible for the leadership and management of teams, driving towards improved mental health outcomes for children and young people. The post holder will provide and oversee managerial supervision and support to the multidisciplinary team to ensure the delivery of high quality and safe patient centred care.

The post holder will develop innovative new ways of working with other providers to enhance improved working practices and relationships across healthcare in order to meet strategic objectives, organisational requirements and evidence based practice developments with a focus upon children and young peoples mental health provision.

The post holder will need to have excellent managerial and leadership skills with a good understanding of the clinical needs of children and young people requiring mental health support.

Please note, this is a full time post, and the successful candidate will be required to work Monday- Friday. This is non-negotiable.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £26.40 (standard) or £54.40 (enhanced), this cost will be deducted from your salary over the first 2 months of employment.

You are encouraged to enrol for the DBS Update Service. An annual fee of £16 per year applies.

Person Specification

Values

Essential

• All colleagues are expected to demonstrate at interview that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
• All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust's expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation.

Physical Requirements

Essential

• Has the ability to perform the full ranges of duties.
• Standard keyboard skills.
• Ability to travel across site and system partner sites.
• Complete physical safety training.
• Required to undertake on call duties on the 1st Mental Health on-call rota.

Qualifications

Essential

• Educated to Degree level (relevant to the post) with additional post graduate qualification.
• Registered Nurse, Dip SW or equivalent social work qualification (CSS, CQSW, degree in social work), Allied Health Professional with professional accreditation with HCPC registration or equivalent and relevant nationally recognised accrediting body.

Desirable

• Additional and relevant to the role qualification(s)
• Leadership qualification.
• Supervision qualification.

Training

Essential

• Supervision of staff.

Desirable

• Management training.
• Mentorship training.
• Leadership training.
• Staff supervision training.
• Project management training.

Experience

Essential

• Experience and knowledge of productivity models which support both timely patient access to services, effective use of team resource and harmonises demand capacity throughput.
• Leadership of people including setting and monitoring objectives against performance.
• Effective supervision of staff.
• Have a significant amount of relevant clinical experience/understanding across the breadth of presentations within Community CAMHS, MHST or relevant clinical delivery area.
• Experience of leading Multi-disciplinary teams and supporting effective team working.
• Experience of caseload management, including working with clients with a wide range of mental health difficulties. Experience of leading service change and service development.
• Experience of developing and delivering training packages regarding mental health and risk.

Desirable

• Knowledge of and experience of working within Child, Adolescent and/or Adult Mental Health service with patients experiencing significant Mental Health difficulties
• Knowledge of CYPIAPT Principles and ability to embed them within the service.
• Experience of working in/ leading MHST's.
• Experience and skills in Clinical audit, research and evidence-based practices.
• Experience of the clinical and operational functions of specialist child and adolescent mental health services, working in partnership with Acute hospitals and other health, education and social care providers.
• Experience of supporting 'on call' rotas.

Knowledge

Essential

• Knowledge of current Mental Health policy and Legislation.
• Knowledge of MHST structures, scope and offer Knowledge and experience of Safeguarding Adults and Children practice.
• Working knowledge and understanding of policy drivers for CAMHS, MHST & CYP-IAPT.

Skills

Essential

• Excellent interpersonal, liaison, management and organisational skills.
• Developing and implementing change management processes.
• Building effective communication with a diverse range of colleagues and agencies.
• To provide the vision and leadership for the team.
• Ability to lead and develop and motivate others.
• Sound judgement and decision-making skills.
• Innovation, creativity and ability in leading and developing teams, groups and individuals.
• Information technology experience and application skills.
• Ability to plan and organise activities to be completed by the team to meet the Trust's strategic objectives.
• Building and promoting effective professional relationships and integrated team-working across the organisation and system partners.

Contractual Requirements

Essential

• Ability to partake in the Mental Health 1st on call rota, which may require working unsocial hours
• A full UK driving licence and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Nottinghamshire Healthcare NHS Foundation Trust

Address

Fern House, Highbury Hospital

Highbury Hospital

Nottingham

NG6 9DR

United Kingdom

Employer's website

https://www.nottinghamshirehealthcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To provide a comprehensive support service to consultants and speciality teams including nurse practitioners/clinicians.

Operate an effective bring forward system and filing system.

To manage and maintain 18 week pathways including tertiary referrals to external trusts, and ensure these are accurately recorded on PAS system. Keep track of referrals to ensure patient is reviewed promptly. Check that follow up appointments are arranged in conjunction with Referral to Treat (RTT) patient pathway.

Work from initiative using own judgement, acquired knowledge and tact to deal with queries and resolve situations or refer to appropriate person.

Type dictation from audio transcription of clinical correspondence and documentation. Type discharge summaries as appropriate. Maintain an effective track on inpatient referrals to ensure patient is reviewed promptly.

Check against clinical letters to ensure appropriate follow up arrangements/investigations are in place. Rectify if not.

Deal with enquiries either on the telephone of face to face from patients, consultants, junior doctors and colleagues in an appropriate manner.

Ensure all correspondence relating to patient care is acted upon in a timely manner.

Accurate check of patient demographics using the Patient Administration System (PAS), including registration screen, checking patients details are correct, and tracking of case-notes.

Assist with audit/research data collection as required.

Obtain information as requested by line manager

Be able to work as part of a team, promote effective flows in the department to cover leave to ensure office runs smoothly.

Attend appropriate training and education sessions at the request of manager.

General office duties, including incoming and outgoing mail, e-mail, fax, photocopying. Participate in housekeeping of office environment.

Implement policies and procedures for own area.

Record and input data onto databases and systems as appropriate

Any other duties required by line manager

Person Specification

Education/Qualifications

Essential

• Educated to GCSE/O Level standard/equivalent
• RSA/OCR Level II or equivalent
• Word Processing/Audio typing Skills
• Knowledge of medical terminology and secretarial procedures

Experience

Essential

• Excellent I.T. skills with knowledge and experience of all Microsoft office packages
• Experience working in an NHS office environment

Skills/Ability/Knowledge

Essential

• Excellent communication skills
• Able to use own initiative and respond to new challenges
• Self motivated and able to work with limited supervision
• Manage/prioritise own workload
• Ability to accurately maintain computerise and manual filing/documentation system
• Ability to work as part of a team
• Ability to manage difficult/sensitive situations
• Ability and willingness to undertake further training as required

Desirable

• Knowledge of internal PAS system
• Ability to supervise and motivate a team
• Time management skills
• Excellent interpersonal and influencing skills
• Understanding of Trust internal policies as appropriate

Qualities/Attributes

Essential

• Able to adopt flexible approach when required
• Ability to build and maintain good working relationships

Other requirements

Essential

• Understanding of confidential nature of role and awareness of Data Protection Act

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Royal Liverpool Hosptital

Mount Vernon Street

Liverpool

L7 8YE

United Kingdom

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Trent Logistics is the transport service provider for Nottinghamshire Healthcare NHS Foundation Trust and additionally provide a Logistics service to other NHS organisations.

We hold an accreditation in Environmental Management system (ISO14001-2015)

We use a fleet of modern Electric (battery) & Diesel light commercial vehicles.

The team comprises of 30 colleagues who take pride in the logistical services that they provide to the NHS and strive for excellence and continual improvement.

Full induction training is undertaken to the role and on-going training to the scheduled runs is provided by experienced colleagues.

You will work alongside other colleagues whilst at the base (Duncan Macmillan House) and although you will mainly work alone whilst driving you may have contact with colleagues at communal locations during the day.

The sharing of knowledge & experience between colleagues is undertaken regularly to maintain continual improvement.

The role will include.

Working as team member on different scheduled runs on a rota basis between 6.30am to 8pm Monday to Friday providing a logistics service.

The driving of a works light commercial vehicle including daily basic maintenance & inspection and completion of vehicle records.

Manual handling and the use of trolleys to move goods between the vehicle and delivery/collection location.

Manual handling of goods some of which may be heavy.

Attendance at multiple sites on multiple levels is required throughout a working day collecting & delivering items.

Communicating with a range of people on a regular basis.

Undertaking training as required some of which will be PC based.

Sorting internal mail in a post room environment.

Following written & verbal instructions and completing paperwork & providing verbal feedback.

Working without direct supervision during the day.

Ability to work under pressure to timescales whilst driving in traffic with the ability to problem sole 'on the go'.

Having a good knowledge of Nottingham & surrounding areas.

Please read the job description and person specification for further details.

Person Specification

Physical requirements

Essential

• Capable of sitting in a restricted position for a substantial proportion of the working day whilst driving.
• Capable of carrying out manual handling activities.

Desirable

• Capable of standing for long periods whilst sorting mail.

Experience

Essential

• Recent delivery driving experience using light commercial vehicles.
• Experience of communicating politely and effectively at all levels.
• Experience of working without direct supervision in a delivery driving role.
• Experience of being able to follow tasks and written instruction
• Experience of being able to work effectively under pressure e.g., in heavy traffic situations.

Desirable

• Recent multi-drop deliveries and collections experience using light commercial vehicles.
• Ability to use a desk top computer

Qualifications/Training

Essential

• Recent manual handling training

Desirable

• English & Maths qualifications to GCSE or equivalent at C grade minimum
• Hold a current certificate in the safe transporting of radioactive materials.
• Driver training certificate

Contractual Requirements

Essential

• Full valid UK driving licence with category B manual gearbox entitlement.
• Must be available to work Monday to Friday between 6.30am and 8pm on a rota system.
• Ability to work overtime if required.

Desirable

• Ability to work weekends & unsociable hours if required.

Knowledge

Essential

• Knowledge of the road network in Nottingham.
• Knowledge of the Highway Code in relation to driving light commercial vehicles for work.

Desirable

• Knowledge of NHS locations within Nottingham.
• Understanding of the H&S at work Act 1974

Values & Behaviours

Essential

• All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare Foundation Trust Values - Trust Honesty Respect Compassion Teamwork.
• All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity & Inclusion (EDI) and how it applies to their role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Nottinghamshire Healthcare NHS Foundation Trust

Address

Duncan Macmillan House

Porchester Road

Nottingham

NG3 6AA

United Kingdom

Employer's website

https://www.nottinghamshirehealthcare.nhs.uk/ (Opens in a new tab)