Job description

Job responsibilities

You will be resilient, agile and personally credible at Board level, an outstanding communicator comfortable operating in the spotlight that comes with the GOSH name and committed to an inclusive culture where everyone feels valued, seen and heard.

You will live the Trust's values of Collaboration, Respect and Curiosity, and offer support and constructive challenge to colleagues in equal measure.

This is a rare opportunity to make a distinctive leadership contribution to children's health, helping GOSH advance care for children and young people with rare and complex conditions so they can fulfil their potential, both within the hospital and beyond its walls.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. Please view the attachment/s below.

How to applyTo apply, please submit your application via email with the subject line Application for the role of Chief Operating Officer to [email protected] by midnight on Monday 19th October 2026.

If you are unable to apply online, or have any accessibility requirements please contact the ProjectManager overseeing this recruitment, Tori Birkenshaw at: [email protected].

All applications should include:

• A short covering letter, of no more than two A4 pages, your interest in the appointment, how youmeet the appointment criteria and what you specifically will bring to the post;
• Your current CV including educational and professional qualifications and full employment history.Please explain any gaps in your employment history and give details (where applicable) of budgetsand people management responsibilities, highlighting relevant achievements;
• A completed Diversity Monitoring Form, a link to which can be found here

Key dates to diary:

• Closing Date: midnight, Monday 19th October, 2026
• Stakeholder Sessions (in-person, at GOSH): w/c 23rd November 2026 (Specific date TBC)
• Selection Panel (in-person, at GOSH): Wednesday 2nd December 2026

Please note, it is unlikely we can accept any late applications nor change the date of the Selection Event;therefore, we ask that applicants take note of these key dates and diary these in the event you areshortlisted.

For further information, please refer to the attached candidate pack.

Person Specification

GOSH Culture and Values

Essential

• Our values | Collaboration| Curiosity | Respect
• Demonstrable commitment to, and evidence of, promoting and championing equality, diversity and inclusion, supported by tangible examples of impact
• Demonstrates and promotes accountability and integrity, and leads by example

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Great Ormond Street Hospital for Children NHS Foundation Trust

Address

Great Ormond Street Hospital

London

WC1N 3JH

United Kingdom

Employer's website

https://www.gosh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached Role Descriptor and Recruitment Brochure for full details of the role and being a trustee with CHSW.

Person Specification

Qualifications

Essential

• Please see Role Descriptor

Experience

Essential

• Please see Role Descriptor

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Children’s Hospice South West

Address

Redlands Road

Fremington

Barnstaple

Devon

EX31 2PZ

United Kingdom

Employer's website

https://www.chsw.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Description:

Meon Health Practice (The Highlands Practice, Jubilee & Whiteley Surgery)

JOB SUMMARY: The HR Advisor provides professional, proactive and confidential HR support to Meon Health Practice. The role supports all staff across all aspects of the employee lifecycle, helping foster a positive, inclusive and high-performing workplace.

RESPONSIBLE TO: HR Manager

ACCOUNTABLE TO: Managing Partner

KEY/MAIN RESPONSIBILITIES

Employee Relations

• Provide first-line HR advice and guidance to managers and employees on HR policies, procedures, and employment law.
• Manage employee relations cases, including absence management, assisting with disciplinary, grievance, capability, and performance issues.
• Support managers in conducting investigations, hearings, and formal meetings.
• Maintain accurate documentation and ensure fair, consistent application of policies.

Recruitment and Onboarding

• Coordinate end-to-end recruitment activities, including preparing job descriptions, advertising vacancies, shortlisting, arranging interviews, and issuing offers.
• Conduct pre-employment checks, including references, right-to-work verification, DBS checks, and occupational health clearances where required.
• Manage induction programmes and onboarding for new employees.

HR Administration

• Maintain accurate employee records and HR information systems.
• Prepare contracts of employment, variation letters, and other HR correspondence.
• Monitor probation periods and support managers with reviews.
• Produce HR reports and workforce data as required ensuring submissions are submitted in accordance with timeframes.
• Assist in the workforce planning function through the provision of data and projections.
• Assist in publication of the monthly HR newsletter and staff surveys.

Attendance and Wellbeing

• Monitor sickness absence and support managers with attendance management processes.
• Promote employee wellbeing initiatives and signpost staff to appropriate support services.
• Ensure compliance with occupational health recommendations and reasonable adjustments.

Learning and Development

• Coordinate mandatory training and monitor compliance.
• Support performance appraisal processes and personal development planning.

Policy and Compliance

• Ensure HR policies remain up to date with employment legislation and NHS guidance.
• Advise managers on employment law, equality, diversity, inclusion, and best practice.
• Support compliance with GDPR and confidentiality requirements.
• Assist with workforce planning and organisational change initiatives.

Payroll and Benefits Support

• Liaise with payroll regarding starters, leavers, contractual changes, and absence.
• Ensure employee records accurately reflect contractual terms.
• Support administration of staff benefits where applicable.

Health, Safety and Facilities Management

• Coordinate and monitor the practice's health and safety management systems, carrying out regular workplace inspections and risk assessments.
• Arrange and oversee statutory compliance checks, including:
• Water temperature monitoring and water testing in line with Legionella risk management requirements.
• Portable Appliance Testing (PAT) and maintaining accurate testing records.
• Fire safety checks, including fire alarm testing, emergency lighting, fire extinguisher servicing, and fire evacuation procedures.
• Gas, electrical, and other statutory inspections and certifications.
• Maintain accurate records of all health and safety inspections, maintenance schedules, and statutory compliance documentation.
• Coordinate planned preventative maintenance and reactive repairs for the practice premises, liaising with contractors, to ensure timely completion of works.
• Manage building maintenance contracts and monitor contractor performance, ensuring work is completed safely, to the required standard, and within agreed timescales.
• Ensure the practice premises remain safe, secure, clean, and fit for purpose for patients, visitors, and staff carrying out cleaning audits

Car driver essential

This job description is intended to outline the main responsibilities of the role and may be reviewed and amended to meet the changing needs of the practice.

The role will be working 30 hours per week over 4 days working across our 3 sites. Monday 0830 - 1630, Tuesday -08.30 - 1630, Thursday 0745 - 1545 and Friday 0745 - 1545.

Essential Qualifications

• CIPD Level 5 qualification (or working towards) or equivalent HR experience.
• GCSEs (or equivalent) in English and Mathematics.

Essential Experience

• Experience in an HR Advisor or similar HR generalist role.
• Managing employee relations cases.
• Recruitment and onboarding processes.
• Experience maintaining confidential HR records and systems.

Desirable Experience

• Experience working in primary care, GP practices, or the NHS.
• Experience working with clinicians
• Experience using HR or workforce management systems.

Skills and Competencies

• Excellent communication and interpersonal skills.
• Strong organisational and time management skills.
• Ability to manage multiple priorities and meet deadlines.
• Excellent problem-solving and conflict-resolution skills.
• High level of discretion and confidentiality.
• Strong IT skills, including Microsoft Office and HR systems.
• Ability to build effective working relationships with managers and staff.

Personal Attributes

• Professional and approachable.
• Empathetic and impartial.
• Proactive and solution focused.
• Resilient under pressure.
• Committed to continuous improvement and learning.
• Able to work independently and collaboratively

Working Conditions

• Office-based within Meon Health Practice with the ability to travel to all sites. training.
• Regular interaction with clinical and non-clinical staff.
• Requirement to maintain strict confidentiality and handle sensitive information appropriately.

General Responsibilities

• Comply with all practice policies and procedures.
• Adhere to health and safety, infection prevention, safeguarding, and information governance requirements.
• Promote equality, diversity, and inclusion in all aspects of work.
• Participate in mandatory training and continuous professional development.

Undertake any other duties appropriate to the role as reasonably requested by the HR Manager.

Job Types: Part-time, Permanent

Work Location: In person

Person Specification

Experience

Essential

• CIPD qualification or equivalent experience
• Experience in an HR Advisor or similar HR generalist role.
• Managing employee relations cases.
• Recruitment and onboarding processes.
• Experience maintaining confidential HR records and systems.
• Excellent communication and interpersonal skills.
• Strong organisational and time management skills.
• Ability to manage multiple priorities and meet deadlines.
• Excellent problem-solving and conflict-resolution skills.
• High level of discretion and confidentiality.
• Strong IT skills, including Microsoft Office and HR systems.
• Ability to build effective working relationships with managers and staff.
• Professional and approachable.
• Empathetic and impartial.
• Proactive and solution focused.
• Resilient under pressure.
• Committed to continuous improvement and learning.
• Able to work independently and collaboratively

Desirable

• Experience working in primary care, GP practices, or the NHS.
• Experience working with clinicians
• Experience using HR or workforce management systems.

Qualifications

Essential

• CIPD qualified to level 3 or 5
• GCSE or equivalent in English and Maths

Employer details

Employer name

Highlands Practice

Address

102 Highlands Road

Fareham

Hampshire

PO15 6JF

United Kingdom

Employer's website

https://www.highlandspractice.com/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.

Please Note Interviews will be taking place at Brierley Hill Health and Social Care Centre.

Person Specification

Education & Qualifications

Essential

• First level Registered Nurse
• Evidence of Band 6 professional development

Desirable

• Physical Health Assessment

Knowledge & Training

Essential

• Evidence of continual professional development
• Post registration experience to include: Evidence of mentoring Project working Specialist training Management and development of others
• Knowledge of Primary Care working

Desirable

• Can demonstrate knowledge of research based practice.

Experience

Essential

• show ability to adapt to change
• Show evidence of care planning using a Nurse Model
• Demonstrate an awareness of current community nursing issues
• Demonstrate a pro-active approach
• Evidence of being able to work as part of a team
• Evidence of working to and achieving defined objectives

Desirable

• Evidence of knowledge relating to caseload management and leadership/provision of support to others

Communication & Relationship Skills

Essential

• Must be able to commute to meet the demands of the role
• Able to communicate effectively with health care professionals and team members

Planning & Organisational Skills

Essential

• Motivated - able to motivate self and others to deliver a quality service
• Forward thinking - to identify opportunities for improvement in service development
• Flexible - to meet the demands of the service
• Enthusiastic - seizing the opportunity for personal and service development

Equality, Diversity, Inclusion and Trust Values

Essential

• Able toprovidesafe,caring,and effectiveservices
• Values and behaviours that reflect the Trust values of Care, Respect and Responsibility
• Commitment to creating a diverse and inclusive workplace that is free from discrimination and where people feel they belong, and their contribution is valued

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Dudley Group NHS Foundation Trust

Address

Sandwell Council House

Freeth Street

Oldbury

B69 3DB

United Kingdom

Employer's website

https://www.dgft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Being an Activities Coordinator is so much more than just organising programmes. It's providing care and support to some of the most vulnerable people in society.

Working 37.5 hours a week, you will join the team at Reene House where you will create an activity-based culture, which will see you use technical and creative skills to assist in developing, delivering and coordinating programmes focused on social, recreational and leisure activities.

You will be responsible for creating 1-1 and group rapports with service users to help evolve and shape the activities to increase engagement. As you plan and implement activities around their interests, this should also have a strong emphasis on their individual needs to support the treatment plans.

Working alongside the multidisciplinary team, you will develop links with community-based resources to support service users to engage in local activities.

At Elysium, we want the best for you. That’s why you will have continuous access to a range of training courses to enable you to reach your career goals. After all, a better you means better care. That’s what delivering great healthcare should feel like.

As an Activities Co-Ordinator you will be:

• Co-ordinating social and recreational activities for service users within the secure environment who are unable to freely access public services.
• Obtaining information from service users regarding their social and recreational interests.
• Observing general behaviour, ability, and response of service users and report back regularly using verbal and written communications to appropriate team members.
• Under supervision documenting observations and progress in the service user's clinical notes.
• Fulfilling the security requirements of the service and adhere to service policies, guidelines, and procedures.
• Basic risk assessment on a day to day basis to individuals and groups of service users
• Ensuring that health and safety, welfare and security standards for service users, staff and their visitors are adhered to.
• Effective skills of co-ordination and use of resources.

To be successful in this role, you'll need:

• Basic group work skills
• Minimum of 12 months experience within a mental health setting (Desirable)
• Ability to communicate effectively and work within a team-based framework.
• Initiative and motivation.
• Awareness of Mental Health and its impact on functioning.
• Solution-focused approach to problem-solving.
• Good organisational skills.
• Awareness of gender-specific needs.
• Awareness of the cultural needs of service users.
• Full UK Drivers License

Where you will be working:

Location: Reene House, Lliswerry, Newport, Wales, NP19 0RJ The service provides a setting that supports individuals to lead a full and valued life. Staff support each person to achieve as much independence as they can. Staff offer a maximum possible choice in activities of daily living and the team embrace diversity and each person’s own unique potential. The service provides a safe environment with dedicated nursing and support staff who work to maintain each person’s citizenship and cultural beliefs. All meals are provided, and special dietary requirements are catered for.

What You’ll Get

At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future:

• Annual base salary of £25,564.50
• The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window.
• Career development and training to help you achieve your professional goals
• Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!
• Wellbeing support and activities to help you maintain a healthy work-life balance
• Access to Blue Light Card, which provides a range of exclusive offers and discounts
• Life Assurance, for added peace of mind
• Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support.
• 24/7 GP service and second medical opinion, to ensure you are the best you can be
• Enhanced Maternity Package, so you can truly enjoy this special time
• Pension contribution, to help secure your future
• Free meals and onsite free parking

About your next employer:

Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.

Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure

Person Specification

Qualifications

Essential

• Basic group work skills
• Minimum of 12 months experience within a mental health setting (Desirable)
• Ability to communicate effectively and work within a team-based framework
• Initiative and motivation
• Awareness of Mental Health and its impact on functioning
• Solution-focused approach to problem-solving
• Good organisational skills
• Awareness of gender-specific needs
• Awareness of the cultural needs of service users
• Full UK Drivers License

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Elysium Healthcare

Address

Elysium Healthcare

Newport

NP19 0RJ

United Kingdom

Employer's website

https://www.elysiumhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the supporting documents for a full job description outlining the core responsibilities of this role.

You will thrive if you are driven to implement solutions, improve prescribing practices, and influence service development while working closely with leadership teams.

Please note: Modality Partnership reserves the right to close this vacancy at any time during the advertising period.

Pre-employment Requirements

Vaccinations: Mandatory vaccination evidence required (Hepatitis B, MMR, Varicella)

Right to work: Proof of eligibility to work in the UK required at interview stage

References: One reference from your current or most recent employer is mandatory

Employment history: Any gaps of six weeks or more must be declared

Person Specification

Qualifications

Essential

• Masters degree in pharmacy (MPharm) or equivalent recognised pharmacy qualification.
• Registered as a Pharmacist with the General Pharmaceutical Council (GPhC), with no restrictions on practice.
• Independent Prescriber qualification, or willingness to work towards obtaining the qualification if not already held (subject to service requirements).
• Evidence of continuing professional development (CPD) relevant to clinical pharmacy practice.

Desirable

• Postgraduate clinical pharmacy qualification (e.g. Clinical Diploma or equivalent).
• Membership or Fellowship of the Royal Pharmaceutical Society (RPS).
• Primary Care Pharmacy Education Pathway (PCPEP) qualification or evidence of working towards completion.
• Qualification or training in long-term condition management, medicines optimisation or prescribing.

Personal Qualities

Essential

• Commitment to Continuous Professional Development
• Flexible and adaptable approach to work
• Excellent time management and organisation skills
• Professional, accountable, and proactive
• Strong team player
• Dedicated to delivering excellence in patient care

Skills

Essential

• Excellent communication and interpersonal skills
• Strong patient-facing consultation ability
• Exceptional attention to detail
• Strong numerical and analytical skills
• Effective team working in a multidisciplinary setting
• High-level customer service skills
• Competent in IT and specialist clinical systems
• Strong problem-solving and leadership capability
• Diplomacy and discretion in sensitive situations

Knowledge

Essential

• Strong understanding of medicines optimisation
• Excellent mathematical and scientific knowledge
• Knowledge of prescription drug legislation and regulations
• Understanding of long-term condition management
• Awareness of clinical governance in Primary Care
• Knowledge of local and national healthcare priorities

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Modality Partnership

Address

The Jenner Health Centre

201 Stanstead Road

LONDON

SE23 1HU

United Kingdom

Employer's website

https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the supporting documents for a full Job Description outlining the core responsibilities of this role.

You will thrive in this position if you have a passion for health promotion, supporting patients to adopt self-care strategies, and influencing positive change within primary care. You will develop professionally by working closely with leadership teams and contributing to service improvement initiatives.

If you feel ready to rise to the challenge and join a growing team of like-minded professionals, we welcome your application.

Please note: Modality Partnership reserves the right to close this vacancy at any time during the advertising period.

Pre-employment Requirements Vaccinations: Mandatory vaccination evidence is required for this role, including Hepatitis B, MMR, and Varicella.

Right to work: Proof of eligibility to work in the UK is required at interview stage.

References: References must be obtained prior to employment, including one from your current or most recent employer.

Employment history: Any employment gaps of six weeks or more must be declared.

Person Specification

Qualifications

Essential

• Registered Nurse qualification with a minimum of two years post-registration experience

Knowledge

Essential

• Knowledge of managing patients with long-term and chronic conditions.
• Understanding of accountability within your own role and the roles of others in Primary Care.
• Knowledge of effective health promotion and preventative care strategies.
• Awareness of local and national health policies and priorities.
• Understanding of the wider health and care system.
• Knowledge of clinical governance principles within Primary Care.
• Understanding of patient group directions and related policies.
• Knowledge of public health principles and population health.
• Ability to recognise factors affecting health within the local community.
• Knowledge of local public health issues and challenges.

Personal Qualities

Essential

• Professional and responsible approach to work.
• Polite, confident, and effective telephone manner.
• Strong team player who works well with others.
• Smart, professional appearance at all times.
• Exercises tact and discretion in all situations.
• Demonstrates initiative and the ability to respond effectively to unforeseen events during a shift.
• Demonstrates flexibility towards new working practices and varying working hours.

Experience

Essential

• At least one year of experience in General Practice or community nursing.
• Experience in nurse-led management of chronic conditions.
• Experience implementing clinical guidelines and protocols.
• Experience in audit activity and quality improvement initiatives.
• Clinical supervision training and experience.

Skills

Essential

• Clinical leadership skills with the ability to support and guide others.
• Clinical skills including cervical cytology, immunisation and vaccination, ear care, and minor surgery.
• Change-management skills with the ability to support patients in making lifestyle changes.
• Strong communication skills, both written and verbal.
• Ability to communicate sensitive or difficult information to patients and their families.
• Negotiation and conflict management skills.
• Ability to provide teaching, supervision, and mentorship in a clinical setting.
• Competent IT skills and confidence using digital systems.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Modality Partnership

Address

Park View Health Partnership

Sidney West Primary Care Centre

Burgess Hill

West Sussex

RH15 8HS

United Kingdom

Employer's website

https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For further details regarding the post please see Job Description and Person Specification which is attached to this job advertisement.

Person Specification

Education and Qualifications

Essential

• MBBS or equivalent
• MRCP or equivalent
• Inclusion on the Specialist Register of GMC and/or hold CCT in Gastroenterology and General Internal Medicine or have an agreed date for it which is within 6 months of the date of interview.
• Full GMC Registration

Desirable

• MD/PhD

Experience & Knowledge

Essential

• Ability to provide expert clinical opinion across a wide range of problems within the specialty especially with a wide experience in General Internal Medicine and Gastroenterology
• Must be proficient in gastroscopy, colonoscopy
• Experience of working in and leading a multi-disciplinary team, balancing departmental and personal objectives.

Desirable

• Training in sub-specialty complementary to that of the existing Consultants.

Academic Achievements

Essential

• Ability to use research outcomes in clinical practice
• Experience of conducting clinical audit
• Experience of using evidence base to support decision making

Desirable

• Involvement in research projects and published papers

Key Skills

Essential

• Ability to communicate clearly with clinical colleagues, laboratory staff, and other staff and agencies.
• Experience in teaching junior medical staff
• Able to organise and prioritise work effectively
• Motivation and able to plan and develop the service
• Commitment to continuing professional development
• Experience of teaching medical students

Desirable

• Formal training in teaching skills
• Experience of committee work/project management.
• Computer Literate

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

James Paget University Hospitals NHS Foundation Trust

Address

James Paget University Hospital NHS Foundation Trust

Lowestoft Road

Gorleston-on-sea

NR31 6LA

United Kingdom

Employer's website

https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)

Job description

Job responsibilities

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.

If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on [email protected] quoting the vacancy reference number.

Person Specification

EXPERIENCE

Essential

• Clinical experience in a variety of setting
• Evidence of specialist knowledge/skills resulting from clinical experience and CPD
• Demonstrates knowledge of specialist SLT assessment tools relevant to the client group
• Able to maintain intense concentration in all aspects of patient management

EDUCATION, QUALIFICATIONS & TRAINING

Essential

• Registered member of the Royal College of Speech And Language Therapists
• Recognised Speech & Language Therapy degree qualification or equivalent
• Health Professions Council Licence to Practice
• Evidence of continuing professional development and personal development

Desirable

• Attendance of relevant CEN Group

SPECIAL CIRCUMSTANCES

Essential

• Ability to work county wide
• Hold a valid driving licence

SKILLS, ABILITIES & KNOWLEDGE

Essential

• oDemonstrates knowledge of the principles of clinical governance/audit
• oDemonstrates a high standard of record keeping
• oHas good auditory and perceptual skills,
• oDemonstrates well established knowledge of specialist SLT assessment tools relevant to the client group.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Buckinghamshire Healthcare NHS Trust

Address

Aylesbury/Amersham Hospital/Abbey Place High Wycombe

Mandeville Road

Aylesbury

HP21 8AL

United Kingdom

Employer's website

https://careers.buckshealthcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.

If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on [email protected] quoting the vacancy reference number.

Person Specification

EDUCATION, QUALIFICATIONS & TRAINING

Essential

• BSc Dietetics or equivalent
• HPC Registration

Desirable

• British Dietetic Association member
• Documentary evidence of CPD

EXPERIENCE

Essential

• Experience in Dietetic assessment, treatment and care planning
• Experience of oral and enteral nutrition support

Desirable

• Experience of working in a community or acute setting
• Experience of MDT working/communicating with partner health care professionals e.g. Nurses, GPs, pharmacist, SLT

SKILLS, ABILITIES & KNOWLEDGE

Essential

• Working knowledge of commonly used feeds and supplements
• Knowledge and application of anthropometric measures and biochemistry interpretation in dietetic assessment
• Awareness of regulatory bodies (HCPC) and professional bodies (BDA) code of practice and professional guidelines
• Commitment to engage in CPD and dept appraisal system
• Competent user of IT equipment and basic software (email, RIO)
• To be able to communicate clearly and concisely to both staff and patients
• Ability to work well independently and as part of a team
• Ability to prioritise and manage own caseload and time
• Ability to work well under pressure

Desirable

• Knowledge and understanding of clinical governance and evidence based practice
• Ability to plan and deliver training sessions to health care professionals
• Demonstrates initiative and the ability to develop professionally

SPECIAL CIRCUMSTANCES

Essential

• Ability to travel cross-site if required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Buckinghamshire Healthcare NHS Trust

Address

stoke mandeville Hospital

mandeville road

Aylesbury

HP21 8BD

United Kingdom

Employer's website

https://careers.buckshealthcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

See attached JD

Key Areas/Tasks

• It is expected that ALL employees of the Trust will take part in the appraisal process each year and with the first appraisal taking place within the first 6 months from appointment.

• Communicate and report any changes or information relating to the patient to the Registered Nurse.

• Communicate appropriately with patients and visitors to the Ward or Department.

• Always portraying a professional and respectful manner.

• To receive patients,visitorsand staff in a calm,friendlyand efficient manner

• Exchangesfactual informationwith patients using reassurance,tactand empathy.

• Overcome barriers to understanding for example, dealing with patients with physical or mental disabilities.

• Maintenance of computer and manual information systems.

• To request case notes and provide a tracing service.

• Occasionallyparticipatesin audits, surveys,researchand development activities.

• The post holder willbe requiredto undertake asappropriate anytraining packages relevant to the healthcare setting and do on-going training asdeterminedby the Trust and/or by their line manager.

• All new health care staffare required tocomplete both Corporate and Care Coach Induction within their first week of employment. .

• Have a duty to respond and report patients conditionin a timely manner. This will include judgements involving facts.

• Hold basic keyboard skills.

• Dexterity to undertake nursing care procedures asappropriate.

• Under direct or non-direct supervision of a Registered Nurse asdeemedappropriateand willassistwith all aspects of essential patient care.

• Provision of personal care to patients.

• Respects patient privacy and dignityat all times.

• Prepares equipment/s for medical and nursing staff to use during procedures.

• Assistmedical and nursing staff with procedures asrequired.

• Act as a chaperone, supporting patients undergoing examinations or procedures.

• Escort patients to other areas of the Trust as directed by the Registered Nurse.

• Follows policies and mayparticipatein discussion on proposed changes to procedures.

• Demonstrates safe working practices in the use of equipment in the clinical area completion of mandatory training.

• Engages with individual training programs and local protocols, checks and cleans equipment/s.

• Under the direction and supervision of the sister / Charge nurse order stocks and supplies and ensure they are stored appropriately.

• Demonstrates their own duties to new starters and bank / agency staff.

• Adheres to Trust Standards of Dress policy.

• Completion of relevant patient documentation under direct or non-direct supervision of a Registered Nurse asdeemedappropriate.

• Will have a delegated workload within the remit of their capabilities.

• Turns,maneuverspatients for toileting, and bathing usingappropriate aids.

• Concentrates on personal care duties and can follow a routine.

• Care of terminally ill patients and supportsin the event ofa patients death.

• The post holder may be exposed to bodily fluids.

• Support and Assist New Staff- Buddy System/Care Certificate Supervisor (Training available via ESR)

• Health & Safety

• The post holder is expected to ensure a healthy and safe environmentexists in all departments at all times. She/he is expected to take reasonable care of her/his acts or omissions. The Trust policies and statutory regulations must be always adhered to.

• The post holderis required toobservethe ward/departmental procedures including sickness/absence reporting, dresscodeand annual leave booking.

• Confidentiality

• Attention is drawn to the confidentiality aspects of this post. Any breach of confidence may result in disciplinary proceedings, which could result in dismissal and may also result in civil action for damages.

Person Specification

Experience

Essential

• Minimum of 12 months care experience

Desirable

• Gynae Outpatient clinic experience

IT Experience

Essential

• Proficient in the use of Microsoft office: Word, Excel, access and Power-point

Essential qualifications

Essential

• PASS UHNM Maths & English condensed test at interview to show evidence of good Literacy and Numeracy level. Numeracy/Literacy skills to Level 1 (GCSE Grade 2-3, D-F or equivalent) IELTS or OETS (Overall score of C1) accepted for overseas applicants (Level 7 inListening/speaking/reading & Level 6.5 in Writing)
• NVQ/QCF Level 3 in Care/Equivalent qualification or willing/required to complete if successful (If applicant has 3 years or more care experience this is voluntary).

Desirable

• Previous experience in Gynaecology
• Previous experience in Colposcopy or Hysteroscopy clinic settings
• Care Certificate or must complete within 12 weeks of commencing employment

Understanding and communication

Essential

• Ability to maintain confidentiality and deal with situations in a sensitive manner
• Demonstrates ability to make basic judgments assessments and evaluations involving a range of facts in resolving day-to-day issues
• Ability to prioritise workload in response to service need

Desirable

• Demonstrates ability to make basic judgments assessments and evaluations involving a range of facts in resolving day-to-day issues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospital of North Midlands NHS Trust

Address

County

Weston Road

Stafford

ST163SA

United Kingdom

Employer's website

https://www.uhnm.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.

If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on [email protected] quoting the vacancy reference number.

Person Specification

Values

Essential

• Communicates openly, honestly and professionally, and actively promotes team working and building strong working relationships
• Patients are always first. Drives service improvements. Strong self-awareness with a desire to grow.
• Treats all with compassion and kindness. Ensures everyone feels valued.
• Consults others and listens to their views/opinions. Enables others to take the initiative

EDUCATION, QUALIFICATIONS & TRAINING

Essential

• oRecognised Occupational Therapy degree qualification or equivalent
• oCurrent Health & Care Professions Council (HCPC) registration / Licence to Practise
• oRegistered member of the relevant professional body (RCSLT)
• oEvidence of continuing professional development, including post-registration training relevant to children and young people
• oPost-registration specialist training relevant to speech and language therapy needs (including sensory, motor, self-regulation and functional participation needs)
• oEvidence of training in supervision, coaching, teaching or workforce development

EXPERIENCE

Essential

• oSubstantial post-registration experience working with children and young people (0-19) with a complex range of needs
• oHighly specialist experience of assessing and managing occupational therapy needs (including DLD, speech sound and social communication needs) in children and young people
• oExperience of working within, or in close partnership with, education and early years settings
• oExperience of delivering consultation, coaching and modelling to non-therapy staff
• oExperience of designing and delivering training to professionals and the wider workforce
• oExperience of working as part of a multidisciplinary and multi-agency team
• oExperience of supervising, mentoring or line managing staff and/or assistants
• oExperience of service evaluation, audit or quality improvement
• oExperience of contributing to the graduated approach and SEND processes

SKILLS, ABILITIES & KNOWLEDGE

Essential

• oHighly specialist knowledge and clinical reasoning relating to occupational therapy needs (including DLD, speech sound and social communication needs)
• oAdvanced knowledge of current SEND legislation, the SEND Code of Practice, the graduated approach and SEND reform, spanning education and health
• oKnowledge of relevant SALT assessment tools and evidence-based interventions for this population
• oHighly developed communication skills, including the ability to communicate complex and sensitive information to a range of audiences
• oAbility to negotiate, influence and manage differences of professional opinion constructively
• oAbility to prioritise and organise a complex, autonomous caseload across multiple settings
• oAbility to develop resources and deliver engaging training and coaching
• oKnowledge of safeguarding responsibilities and their application in practice
• oCompetent IT and record-keeping skills, including electronic record systems and remote / virtual delivery, clinical and non-clinical

SPECIAL CIRCUMSTANCES

Essential

• oAbility to travel independently across Buckinghamshire to multiple community and education settings

Desirable

• oAbility to transport resources and equipment required for service delivery

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Buckinghamshire Healthcare NHS Trust

Address

Amersham Hospital

Whielden Street

Amersham

HP7 0JD

United Kingdom

Employer's website

https://careers.buckshealthcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Duties and Responsibilities

Provide autonomous assessment, diagnosis and management of patients presenting with urgent, acute and undifferentiated health needs. Develop treatment plans, initiate appropriate interventions, manage clinical risk and ensure safe referral or escalation when required.

Home Visiting and Community-Based Care

Undertake home visits for patients unable to attend practice, delivering comprehensive clinical assessment and treatment in community settings. Support care closer to home and help prevent unnecessary hospital admissions where clinically appropriate.

Same-Day Access, Triage and Clinical Prioritisation

Provide timely same-day care through face-to-face, telephone and remote consultations. Assess urgency, prioritise patients according to clinical need and contribute to effective patient navigation across services.

Communication and Multidisciplinary Working

Work collaboratively with GPs, nurses, pharmacists, community teams and other healthcare professionals to deliver coordinated, patient-centred care. Communicate clearly with patients, carers and colleagues to support informed decision-making.

Delivering a Quality Service and Clinical Governance

Maintain high standards of clinical practice through accurate record keeping, evidence-based care, patient safety activities, audit and quality improvement initiatives. Contribute to the ongoing development of urgent care pathways and services.

Professional Practice and Development

Maintain professional registration and continuing professional development requirements. Participate in clinical supervision, reflective practice and learning activities to support the delivery of high-quality urgent care services.

Information Governance

Ensure accurate use of clinical systems and maintain confidentiality in line with information governance and data protection requirements, supporting safe and effective patient care.

Health, Safety, Infection Prevention and Equality

Work in accordance with organisational policies relating to health and safety, lone working, infection prevention and safeguarding. Promote equality, diversity and inclusion, ensuring equitable access to care for all patients.

Person Specification

Additional Criteria

Essential

• Clinical knowledge
• Strong knowledge of acute illness, clinical deterioration and urgent presentations.
• Knowledge of structured history taking, physical examination and differential diagnosis.
• Understanding of clinical risk, red flags, escalation and safety-netting.
• Understanding of professional accountability, scope of practice and the limits of competence.
• Knowledge of safeguarding adults and children, mental capacity and consent.
• Understanding of evidence-based practice and the use of current clinical guidance
• Clinical and professional skills
• Able to undertake autonomous clinical assessment and examination.
• Able to formulate differential diagnoses and appropriate management plans.
• Able to recognise deterioration and initiate appropriate emergency or urgent escalation.
• Able to work safely and confidently as a lone practitioner in patients' homes.
• Able to prioritise workload and manage competing clinical demands.
• Excellent verbal and written communication skills.
• Able to communicate risk, uncertainty and complex information clearly to patients, carers and colleagues.
• Able to work effectively within a multidisciplinary team while retaining professional autonomy.
• Accurate and timely clinical record keeping and effective use of digital clinical systems.
• Personal Attributes
• Self-directed, accountable and professionally curious.
• Calm and effective clinical decision-maker in situations of uncertainty or pressure.
• Able to recognise and communicate own limitations appropriately.
• Flexible and responsive to changing service and patient need.
• Commitment to compassionate, person-centred care.
• Positive team contributor with a commitment to shared learning and improvement.
• Other requirements
• Full UK driving licence and access to suitable transport for business use, subject to reasonable adjustments where applicable.
• Ability and willingness to work across practice sites and undertake home visits.

Desirable

• Clinical Knowledge
• Knowledge of general practice systems, pathways and the wider primary/community care environment.
• Knowledge of frailty, multimorbidity and complex community assessment.
• Knowledge of medicines optimisation and prescribing in primary care.
• Knowledge of clinical governance, patient safety and quality improvement in primary care.
• Clinical and professional skills
• Independent prescribing and medicines-management skills.
• Ability to provide clinical advice, case discussion or debrief to colleagues.
• Clinical supervision and competency-assessment skills.
• Audit, service evaluation or quality-improvement skills.
• Teaching and facilitation skills.
• Personal attributes
• Interest in developing urgent and community-based care within general practice.
• Ability to contribute to service redesign, clinical pathways or wider organisational learning.

Experience

Essential

• Substantial post-registration clinical experience.
• Demonstrable experience of autonomous assessment and clinical decision-making.
• Significant experience assessing acutely unwell, undifferentiated or deteriorating patients.
• Experience of working independently in community, ambulance, urgent, emergency or comparable clinical settings.
• Experience of making safe decisions about treatment, referral, escalation and disposition

Desirable

• Previous general practice or primary care experience.
• Urgent treatment centre, same-day emergency care, community urgent response or equivalent experience.
• Home-visiting experience within primary or community care.
• Experience working as an independent prescriber.
• Experience supporting or supervising other clinicians.
• Experience contributing to audit, quality improvement, clinical governance or pathway development.

Qualifications

Essential

• Registered Paramedic with the HCPC, Registered Nurse with the NMC, or another appropriately registered healthcare professional with directly relevant urgent-care experience.
• Evidence of continuing professional development relevant to acute and urgent clinical practice
• Clinical knowledge
• Strong knowledge of acute illness, clinical deterioration and urgent presentations.
• Knowledge of structured history taking, physical examination and differential diagnosis.
• Understanding of clinical risk, red flags, escalation and safety-netting.
• Understanding of professional accountability, scope of practice and the limits of competence.
• Knowledge of safeguarding adults and children, mental capacity and consent.
• Understanding of evidence-based practice and the use of current clinical guidance
• Clinical and professional skills
• Able to undertake autonomous clinical assessment and examination.
• Able to formulate differential diagnoses and appropriate management plans.
• Able to recognise deterioration and initiate appropriate emergency or urgent escalation.
• Able to work safely and confidently as a lone practitioner in patients' homes.
• Able to prioritise workload and manage competing clinical demands.
• Excellent verbal and written communication skills.
• Able to communicate risk, uncertainty and complex information clearly to patients, carers and colleagues.
• Able to work effectively within a multidisciplinary team while retaining professional autonomy.
• Accurate and timely clinical record keeping and effective use of digital clinical systems.
• Personal Attributes
• Self-directed, accountable and professionally curious.
• Calm and effective clinical decision-maker in situations of uncertainty or pressure.
• Able to recognise and communicate own limitations appropriately.
• Flexible and responsive to changing service and patient need.
• Commitment to compassionate, person-centred care.
• Positive team contributor with a commitment to shared learning and improvement.
• Other requirements
• Full UK driving licence and access to suitable transport for business use, subject to reasonable adjustments where applicable.
• Ability and willingness to work across practice sites and undertake home visits.

Desirable

• Independent / non-medical prescribing qualification.
• Postgraduate study at Level 7 in urgent care, minor illness, clinical assessment or a related field.
• MSc Advanced Clinical Practice or equivalent advanced-practice qualification.
• Clinical supervision, mentorship or teaching qualification.
• Previous general practice or primary care experience.
• Urgent treatment centre, same-day emergency care, community urgent response or equivalent experience.
• Home-visiting experience within primary or community care.
• Experience working as an independent prescriber.
• Experience supporting or supervising other clinicians.
• Experience contributing to audit, quality improvement, clinical governance or pathway development.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Holderness Health

Address

Church View Surgery

5 Market Hill House

Hedon

HU12 8JE

United Kingdom

Employer's website

https://www.holdernesshealth.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see full job description for the role. If you have any queries please contact Suzie Cro ([email protected])

Person Specification

Qualifications and Training

Essential

• Master's degree or equivalent level of specialist knowledge and senior experience relevant to NHS complaints, PALS, healthcare governance or senior service leadership
• Evidence of substantial continuing professional development in complaints resolution, investigation, mediation, restorative practice or leadership

Desirable

• Registered clinical or other relevant professional qualification, or equivalent experience working with complex clinical care, patient safety and healthcare governance matters

Knowledge, Skills and Experience

Essential

• Expert knowledge of NHS complaints legislation, regulation, national guidance and the PHSO NHS Complaint Standards, with evidence of assuring timely, person-centred and proportionate complaint handling
• Demonstrable leadership of an accessible and responsive PALS service, including advice, liaison, early resolution, urgent escalation and support for people with diverse communication and access needs
• Experience of leading complex complaints involving patient safety, safeguarding, legal processes, coroners' inquests or Ombudsman review and securing impartial decisions, clear responses, appropriate remedies and completed actions
• Experience of leading a multidisciplinary service, including workforce, delegated resources, performance, information quality, resilience, continuous improvement and the wellbeing of staff exposed to sustained emotional demands
• Experience of using Complaints and PALS intelligence to improve quality, identify emerging risk and reduce inequalities in access, experience and outcomes, with practical knowledge of the Accessible Information Standard, health literacy and restorative practice
• Highly developed analytical, written and verbal communication, negotiation, mediation and conflict-resolution skills, including sensitive work with distressed, dissatisfied or bereaved people and senior external stakeholders
• Experience of standards assurance, Board or regulatory reporting, requiring corrective action, escalating significant risk and building organisational capability within delegated authority
• Substantial recent senior management experience leading both Complaints and PALS services within an acute NHS provider Trust

Desirable

• Experience of Complaints and PALS management databases and reporting systems, including Datix or equivalent

Personal Attributes

Essential

• Visible, compassionate and inclusive leader with integrity, professional credibility, emotional resilience and a strong commitment to equity of access and experience
• Demonstrates empathy, fairness and sound judgement while maintaining confidentiality, professional boundaries and psychological safety for patients, families and staff
• Collaborative and accountable leader who develops people, constructively challenges performance and secures action across organisational boundaries

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Trustwide (GRH/CGH)

Gloucestershire

GL1 3NN

United Kingdom

Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For detailed job role and main responsibilities, please review the attached job description

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £26.40 (standard) or £54.40 (enhanced), this cost will be deducted from your salary over the first 2 months of employment.

You are encouraged to enrol for the DBS Update Service. An annual fee of £16 per year applies.

Person Specification

Experience

Essential

• Professional or management experience to master level equivalent
• Production of reports, presentations at Board level
• Experience of supporting staff and listening to staff

Knowledge

Essential

• Knowledge of Trust's values, key priorities and challenges
• Full understanding of raising concerns including the barriers to raising concerns
• Understanding of data protection and managing confidential matters

Skills

Essential

• Standard keyboard skills, especially Microsoft office applications
• Problem solving skills and ability to respond to sudden unexpected demands
• Ability to exercise judgement to identify and assess when situations need escalating and understand the potential implications
• Excellent written and verbal communication skills. Ability to communicate effectively with all levels of staff
• Emotional resilience due to occasional exposure to distressing or emotional situations
• Ability to plan, organise and prioritise own work, working on own initiative to develop the FTSU agenda

Values and Behaviours

Essential

• All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
• All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust's expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation

Physical Requirements

Essential

• Requirement to travel to different sites within the Trust.

Qualifications

Essential

• Professional or management qualification or experience to master's level equivalent

Training

Essential

• National FTSU Guardian Training

Contractual Requirements

Essential

• Requirement to travel across all Trust sites attending varying levels of meetings across the working day

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Nottinghamshire Healthcare NHS Foundation Trust

Address

Highbury Hospital

Highbury Road

Nottingham

NG6 9DR

United Kingdom

Employer's website

https://www.nottinghamshirehealthcare.nhs.uk/ (Opens in a new tab)