Job description

Job responsibilities

Main responsibilities:

• To be responsible for organising and prioritising own and others workload in the day-to-day allocation of work. • To deputise when required in the team manager’s absence and delegate appropriately to other medical staff. • To have organisational knowledge relating to Trust protocols and procedures and adhere to them. • To be responsible for providing accurate records of information required by the Trust for audit purposes. • To ensure effective risk management at team level by accident/incident reporting, assessing, and controlling risk and ensuring residual risks are added to the Trust’s risk register.

Clinical Skills: • To act as an autonomous, registered practitioner who is legally and professionally accountable for own unsupervised actions guided by the professional code of conduct and Trust guidelines and protocols. • The post holder will have full registration with a licence to practice on the General Medical Council (GMC). • Further professional knowledge will have been gained through accredited courses, workshops, study, and in-house training programmes. • To be responsible, and accountable, for service delivery to clients/patients. • To be able to assess and develop care plans to meet the complex needs of patients with a variety of conditions. This includes chronic, acute, and palliative care within own competencies, recognising own limitations and seeking advice when necessary. This will include continuously evaluating and acting on outcomes. • To be able to initiate referrals to other health professional specialist services and agencies. • To provide patients and relatives with information and education thus ensuring they have meaningful choices that promote dignity, independence, and quality of life. • To ensure practice is supported by research, evidence-based practice, literature, and peer review.

Training & Supervision: • To act as clinical supervisor to junior colleagues (FY/CT/GPVTS/ST), providing effective education, facilitating their development, and promoting high standards of medical care. • Ensure junior colleagues are actively supported to enable them to achieve their learning needs. • To ensure own continued professional development and support a culture of lifelong learning in self and others. • To undertake, and assist, in the planning of own mandatory training and workshops. • To undertake a regular appraisal, developing a personal development plan that includes clinical competencies reflecting the health needs of the local population and relates to Trust strategy. • To support new staff and their integration within the team. • To support training as part of the role including changes to professional development and implementation of new policies and guidelines.

Who to contact for informal inquiries:

Medical Director: Dr Sarah Dracass, email [email protected]

Associate Medical Director: Dr Viviana Porcari,, email [email protected]

Medical Staffing: [email protected]

Person Specification

Qualifications

Essential

• Inclusion in, or eligibility for inclusion in the Specialist Register for Psychiatry or within 6 months of obtaining CCT
• Approved Clinician status, or eligibility for it.

Desirable

• Endorsement in Liaison Psychiatry
• Postgraduate qualification

Experience

Essential

• Mastery in the management of a broad range of mental disorders in adults
• Application Form
• Interview
• Experience in managing patients from different cultural backgrounds.
• Working with interpreters and translators.

Desirable

• An awareness of NHS strategic and clinical governance priorities.
• Understanding of change management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NELFT North East London Foundation Trust

Address

Stapleford House

Chelmsford

Essex

CM2 0QX

United Kingdom

Employer's website

https://www.nelft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

You will carry out cleaning tasks, operating machinery, e.g., buffing machine, vacuum cleaner, moving of buckets of water and cleaning equipment to meet the needs of the area. You will be responsible for the correct use, security and storage of own equipment and cleaning materials, ensuring stock levels are maintained and used appropriately.

FULL JOB DESCRIPTION ATTACHED

Person Specification

Qualifications

Essential

• Essential General Standard of Education
• Basic IT skills to enable complete of Trust e-learning.

Experience

Essential

• Cleaning Experience

Desirable

• Knowledge of cleaning methods and processes

Skills

Essential

• Knowledge of cleaning methods and processes Knowledge of cleaning materials and products Cleaning protocols Knowledge of Control of Infection Health and Safety and COSHH policies Manual Handling Customer Care Training

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North Cheshire and Mersey NHS Foundation Trust (WHH)

Address

Captain Sir Tom Moore Building Halton Hospital

Earls Way

Runcorn

WA72HH

United Kingdom

Employer's website

https://northcheshireandmersey.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Description Medical Receptionist

Job Title: Medical ReceptionistHours: 26 hours per weekResponsible to: Practice Manager / Deputy Practice Manager

To provide a professional, efficient and welcoming reception service to patients and support the smooth day-to-day running of the practice.

The Medical Receptionist is often the first point of contact for our patients and therefore plays an important role in their experience of the practice. The successful candidate will need to communicate with compassion and professionalism while maintaining confidentiality and dealing effectively with a busy and varied workload.

• Answer incoming telephone calls and deal with patient enquiries appropriately.
• Use care navigation skills to help patients access the most appropriate member of the healthcare team or service.
• Book, amend and cancel appointments in accordance with practice procedures.
• Process requests and enquiries from patients, clinicians and other healthcare professionals.
• Accurately record and update patient information on the clinical system.
• Assist patients with general queries and explain practice procedures and available services.
• Manage incoming correspondence, tasks and electronic communications and direct these to the appropriate person or team.
• Liaise with hospitals, pharmacies, community services and other healthcare providers when required.
• Assist with administrative duties including scanning, filing, document processing and other general office tasks.
• Maintain patient confidentiality at all times and comply with information governance and data protection requirements.
• Recognise potentially urgent situations and escalate concerns appropriately in accordance with practice procedures.
• Deal with challenging or sensitive situations calmly, professionally and compassionately.
• Work collaboratively with GPs, nurses, healthcare professionals, reception colleagues and the wider practice team.
• Attend team meetings, training sessions and protected learning events as required.
• Undertake any other reasonable duties appropriate to the role to support the effective running of the practice.

The contracted hours for this position are 26 hours per week, worked as follows:

Monday: 8:30am 4:40pmTuesday: 8:30am 2:00pmWednesday: 8:30am 4:30pmThursday: 8:30am 2:00pmFriday: Usual non-working day

Flexibility is an important requirement of this position. Although Friday will normally be your non-working day, you will be required to work on Fridays when necessary to provide annual leave cover for other members of the reception team.

The post holder will have access to confidential information relating to patients, their families, practice staff and other healthcare professionals. All information must be treated in the strictest confidence and handled in accordance with practice policies, UK GDPR and relevant legislation.

All employees have a responsibility to take reasonable care of their own health and safety and that of colleagues, patients and visitors. The post holder will be expected to follow practice health and safety procedures and report any concerns appropriately.

The practice is committed to providing an inclusive environment for patients and staff. The post holder must treat everyone with dignity and respect and support the practice's commitment to equality, diversity and inclusion.

The successful candidate will receive appropriate induction and training and will be expected to participate in ongoing training and development relevant to their role.

Previous experience within a GP practice or NHS environment would be advantageous; however, we also welcome applications from candidates with strong customer service, reception or administrative experience who have the right attitude and are willing to learn.

This job description is intended as a guide to the main responsibilities of the role and may be amended from time to time to reflect the changing needs of the practice and primary care.

Person Specification

Experience

Essential

• Previous experience of working in a customer-facing, reception, administrative or similar role.
• Experience of dealing with members of the public both face-to-face and over the telephone.
• Experience of working as part of a team.
• Experience of managing a busy and varied workload.
• Experience of using IT systems and accurately entering or processing information.

Desirable

• Previous experience working within a GP practice, primary care or another NHS/healthcare setting.
• Experience using a GP clinical system such as SystmOne.
• Previous experience of care navigation or signposting patients to appropriate healthcare services.
• Knowledge of NHS primary care services and how a GP practice operates.
• Previous training or experience in information governance, confidentiality or data protection.

Qualifications

Essential

• Good standard of general education, including English and Maths or equivalent.
• Good written and verbal communication skills.
• Basic IT skills and confidence using computer systems.

Desirable

• Previous experience working within a GP practice, primary care or another NHS/healthcare setting.
• Experience using a GP clinical system such as SystmOne.
• Previous experience of care navigation or signposting patients to appropriate healthcare services.
• Knowledge of NHS primary care services and how a GP practice operates.
• Previous training or experience in information governance, confidentiality or data protection.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Salisbury House Surgery

Address

Lake Street

Leighton Buzzard

Bedfordshire

LU7 1RS

United Kingdom

Employer's website

https://www.salisburyhousesurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Provide a responsive and high-quality support service for EPR and other supported clinical systems, helping to minimise disruption to patient care and operational services.

Act as a system administrator or key user for allocated EPR modules, undertaking agreed configuration, maintenance and administrative activities in line with established procedures.

Investigate and resolve system incidents and user queries, using appropriate technical knowledge and support processes, and escalate complex or unresolved issues appropriately.

Work with clinical and non-clinical users to understand requirements and support the development of safe and effective electronic workflows within agreed configuration standards.

Identify and report potential clinical, operational, information governance and security issues associated with system changes, escalating concerns to the appropriate senior colleague.

Undertake system and configuration testing for upgrades, releases and agreed changes, recording test results, defects and actions in accordance with local procedures.

Administer user access and support Smartcard provision in accordance with Registration Authority, local security and information governance procedures.

Monitor data quality and system performance, identifying issues and working with users and colleagues to improve the accuracy, completeness and effective use of information.

Provide guidance and support to staff on EPR use, system procedures, user access and associated processes, including assisting with training and demonstrations where required.

Liaise with digital teams, project colleagues, partner organisations and third-party suppliers to progress incidents, requests and agreed changes within service requirements.

Provide day-to-day support to colleagues within the team, sharing knowledge and helping to coordinate allocated work as required.

Maintain technical documentation, standard operating procedures and knowledge resources, and contribute to service improvements and project activities.

Manage allocated workload effectively, prioritising tasks in response to operational requirements and escalating competing priorities or urgent issues where appropriate.

Work flexibly and undertake other duties appropriate to the role and banding, consistent with the needs of the service.

Key relationships

Clinical and operational teams; EPR, digital and project colleagues; partner NHS organisations; Registration Authority contacts; information governance and cyber security teams; third-party suppliers and support providers.

Person Specification

Qualifications

Desirable

• Relevant IT, computing, digital health qualification or equivalent relevant experience.

Experience

Essential

• Significant experience of supporting and administering IT, clinical or business systems.
• Extensive experience of investigating and resolving incidents and user queries.

Desirable

• Experience of working in an NHS or healthcare environment.
• Experience of supporting an NHS EPR, PAS or other clinical system (EMIS/Lorenzo).
• Experience of contributing to service improvement and maintaining system documentation.

What we are looking for in our people

Essential

• Strong understanding of system administration, user access, testing and change processes.
• Awareness of information governance, confidentiality, data protection and cyber security.
• Good analytical, problem-solving and organisational skills.
• Good written and verbal communication skills, with the ability to support users with varying levels of technical knowledge.
• Ability to work independently within agreed procedures, prioritise workload and escalate issues appropriately.
• Ability to work effectively as part of a team and provide a customer-focused service.

Desirable

• Awareness of NHS digital standards and governance requirements.
• Willingness and ability to travel between supported sites where required.

Employer details

Employer name

Innovate Healthcare Services

Address

Warwick Hospital

Lakin Road

Warwick

Warwickshire

CV34 5BW

United Kingdom

Employer's website

https://www.innovatehs.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main responsibilities:

• To be responsible for organising and prioritising own and others workload in the day-to-day allocation of work.
• To deputise when required in the team manager’s absence and delegate appropriately to other medical staff.
• To have organisational knowledge relating to Trust protocols and procedures and adhere to them.
• To be responsible for providing accurate records of information required by the Trust for audit purposes.
• To ensure effective risk management at team level by accident/incident reporting, assessing, and controlling risk and ensuring residual risks are added to the Trust’s risk register.

Clinical Skills:

• To act as an autonomous, registered practitioner who is legally and professionally accountable for own unsupervised actions guided by the professional code of conduct and Trust guidelines and protocols.
• The post holder will have full registration with a licence to practice on the General Medical Council (GMC).
• Further professional knowledge will have been gained through accredited courses, workshops, study, and in-house training programmes.
• To be responsible, and accountable, for service delivery to clients/patients.
• To be able to assess and develop care plans to meet the complex needs of patients with a variety of conditions. This includes chronic, acute, and palliative care within own competencies, recognising own limitations and seeking advice when necessary. This will include continuously evaluating and acting on outcomes.
• To be able to initiate referrals to other health professional specialist services and agencies.
• To provide patients and relatives with information and education thus ensuring they have meaningful choices that promote dignity, independence, and quality of life.
• To ensure practice is supported by research, evidence-based practice, literature, and peer review.

Training & Supervision:

• To act as clinical supervisor to junior colleagues (FY/CT/GPVTS/ST), providing effective education, facilitating their development, and promoting high standards of medical care.
• Ensure junior colleagues are actively supported to enable them to achieve their learning needs.
• To ensure own continued professional development and support a culture of lifelong learning in self and others.
• To undertake, and assist, in the planning of own mandatory training and workshops.
• To undertake a regular appraisal, developing a personal development plan that includes clinical competencies reflecting the health needs of the local population and relates to Trust strategy.
• To support new staff and their integration within the team.

• To support training as part of the role including changes to professional development and implementation of new policies and guidelines.

Education:

• To provide in-service training to junior doctor, and other members of the multidisciplinary team.
• To contribute to the teaching of Medical Students and Trainee Doctors.
• To engage in the weekly Academic Teaching Programme

Who to contact for informal inquiries:

Medical Director: Dr Sarah Dracass [email protected]

Associate Medical Director: Dr Viviana Porcari [email protected]

Medical Staffing: [email protected]

Person Specification

Qualifications

Essential

• Inclusion in, or eligibility for inclusion in the Specialist Register for Psychiatry or within 6 months of obtaining CCT
• Approved Clinician status, or eligibility for it.

Desirable

• Endorsement in Liaison Psychiatry
• Application Form
• Postgraduate qualification

Experience

Essential

• Mastery in the management of a broad range of mental disorders in adults
• Application Form
• Interview
• Experience in managing patients from different cultural backgrounds.
• Working with interpreters and translators.

Desirable

• An awareness of NHS strategic and clinical governance priorities.
• Understanding of change management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NELFT North East London Foundation Trust

Address

Stapleford House

Chelmsford

Essex

CM2 0QX

United Kingdom

Employer's website

https://www.nelft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To produce all catering services at the required service times to the company standards, within the agreed specification, to the agreed performance and financial targets.

To take full responsibility and accountability for the catering in our restaurant and caf outlets.

To lead by example by providing guidance and direction to staff in the team. Conducting yourself in a respectful and professional manner and to encourage others to act in the same manner.

To manage and undertake regular team meetings with the teams and provide feedback to the senior management team.

Manage the department in line with the Food Safety Management System.

To ensure that all food production areas, ancillary rooms fridges, and general catering equipment are kept in a clean and hygienic state through-out the duration of production, cooking, and service.

Carry out weekly & monthly audits against daily/monthly due diligence and cleaning schedules.

Actively enforce the relevant Food Safety compliance, that your knowledge of Health and Safety, Risk Management and COSHH requirements are kept up to date and that this knowledge is cascaded to your team.

To have a thorough knowledge of the Food Safety Procedures, cleaning techniques and standards and to ensure that staff use and maintain these.

Encourage, engage, and lead the catering team to perform their roles to a high standard, in alignment to the NHS policies and procedures.

Actively seek and identify opportunities for sales growth.

Create proposals for improvements in the department areas when the need occurs to the Catering Services Management Team and to contribute to the improvement of the services.

Manage tariff prices, that all catering services are costed and charged accordingly.

Maintain stock levels, consumption & wastage.

Management of the ordering of food and supplies.

Successfully completing weekly stock takes to manage the department consumption spend.

Trust wide, Directorate and Departmental procedures are implemented and complied with by all catering staff.

Manage departmental attendance and sickness, in line with the absence and sickness policies.

Manage all Short Term and Long-Term sickness.

Manage Recruitment, Onboarding & Training, ensure that staffing levels meet budgets.

To co-ordinate the mandatory training needs for all catering team members and report on completion statistics

Report any work difficulties and potential hazards such as equipment defects promptly to the responsible line manager or external service provider.

To maintain a pleasant customer focussed manner always. Be the face of the food service front and back of house.

To undertake, manage and supervise annual appraisals with all catering team members and to report back any figures a necessary.

Monitor and Adhere to the Trust and Departmental uniform policies and codes.

To complete weekly timesheets on the e-rostering system for bank and substantive staff.

Work with other department managers to organise hospitality events.

Any other reasonable request related to tasks identified by the Catering Services Manager.

Person Specification

Education, Training & Qualifications

Essential

• Food Safety Level 3
• NVQ3 Vocational Chef Qualification, or equivalent knowledge acquired through training & experience
• Knowledge acquired through training & experience to diploma level on special diets & health & safety management
• Willingness to undergo additional training

Knowledge & Experience

Essential

• Recognized Catering Craft Skill
• Strong People Management Skills including general HR skills in recruitment, training and managing employee performance including disciplinary & grievance procedures
• Delivered a service in a smililar role
• Financial Acumen, managing budget
• Catering experience & a great passion for food & team engagement

Skills

Essential

• Preparation of food to deadlines and general food production such as butchery
• Kitchen task planning and organising, adjusting work schedule as required

Key Competencies/Personal Qualities & Attributes

Essential

• Passionate & committed to bringing our Dedicated to Excellence Values to life, improving the way we work with each other, particularly focusing on empowerment, equality, diversity & inclusion of staff, patients & service users.
• Management of day to day kitchen operations & delegation of work to colleagues
• Ensures safe use of equipment & associated training
• Strong level of literacy & numeracy
• Excellent communication skills with the ability to communicate with staff & customers
• Good time management & organisational skills with the ability to think ahead
• Computer Literacy
• Completing Staff surveys & local audits
• Ability to achieve & set standards
• Self motivated, have own initiative & the ability to meet deadlines
• Mental effort & concentration required when cooking and using equipment
• Processing of time sheets & work records for staff & colleagues
• Ability to develop employees through training

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Northampton General Hospital

Address

Eat Street Restaurant, Northampton General Hospital

Cliftonville

Northampton

NN1 5BD

United Kingdom

Employer's website

https://www.northamptongeneral.nhs.uk/Home.aspx (Opens in a new tab)

Job description

Job responsibilities

For more information on the main responsibilities for this post, please refer to the job description and person specification.

*****We strongly encourage all applicants to review their right to work eligibility before submitting an application to help avoid any disappointment during the recruitment process.

This role has been assigned occupation code 6131 using the CASCOT coding tool. Under current Home Office guidance for further information on occupation codes, sponsorship eligibility and right-to-work requirements, please visit: Skilled Worker visa: Your Job GOV.UK.Skilled Worker visa: eligible occupations and codes - GOV.UK

Diversity Statement

At Sheffield Childrens, we are committed to creating an inclusive environment that celebrates diversity and supports everyones success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.

Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at [email protected]. Together, were building a workplace where everyone belongs.

Person Specification

Qualifications and Training

Essential

• Knowledge of therapeutic procedures gained through a combination of formal training, short courses and experiences to diploma level 5 or equivalent. Or Foundation degree in health and social care or a level 5 apprenticeship

Desirable

• Social prescribing training
• Care certificate
• Level 3 Supporting Participation in Physical Activity for People with Long Term Health Conditions

Experience

Essential

• Experience in health and/or social care settings, such as employment, work experience, volunteering or placement(s)
• Experience of delivering therapy programmes.
• Experience of using Microsoft Office applications

Knowledge and Skills

Essential

• Knowledge of physical, mental, and behavioural health conditions
• Familiarity of common conditions requiring therapy (e.g., developmental delays, neurological conditions, musculoskeletal issues)
• Ability to develop and implement therapy programmes
• Ability to speak to children, families explaining procedures and building rapport
• Ability to deliver training to colleagues, parents and other specialties
• Organisational skills to manage workload, prioritise and adapt to changing circumstances
• Analytical skills to assess situations, make judgements and modify therapeutic interventions as needed

Personal Attributes

Essential

• Flexible approach to work to adjust therapy plans based on the changing needs of children.
• Proactive in identifying improvements to develop the service.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Sheffield Children’s NHS Foundation Trust

Address

The Ryegate Children's Centre

Tapton Crescent Road

Sheffield

S10 5DP

United Kingdom

Employer's website

https://www.sheffieldchildrens.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The role is very physically demanding with lots of moving and handling of various weight and equipment of all sizes. The expectation is that staff are able to undertake all duties as described in this job description.

Provides support and assistance to the theatre teams by undertaking these essential duties:

Transferring patients to and from the department (pre and post surgery on trollies and patient beds)

Ensuring the histological specimens are transported safely in accordance to trust procedures to the pathology laboratory.

Safe transfer of blood specimens and arterial blood gases

Maintenance of the theatre scrubex machine, to ensure that the department have stock of theatre scrubs

Flexibility in undertaking duties in both Main Theatres and Sunderland Day case Theatres

Safe transportation of surgical instruments to and from the IHSS collection point

Ensure all clean surgical instruments are placed in correct store rooms within the department

Undertake time critical tasks to meet the demand of the department

Ensure that all equipment, beds, trollies are transported across the department and across the trust in accordance to manual handling guidelines

Lone working will be undertaken in this role- therefore all staff must meet physical ability requirements.

Person Specification

Qualifications

Essential

• Evidence of a General Education e.g. GCSE's or equivalent in Maths and English

Knowledge

Essential

• Understanding the requirements of Patient Confidentiality
• Knowledge of Manual Handling of patients, using lifting aids
• Understanding of perioperative environment and professional accountability

Experience

Essential

• Some experience of working in a health care setting
• Customer Care Experience
• Commitment to working in partnership with patients/care

Skills

Essential

• Ability to follow clear instructions and provide feedback to senior staff
• Ability to project a professional manner and approach
• Good hygiene skills (e.g. hand washing etc)
• To be competent in moving and handling as the role is physically demanding and requires the movement of various size of equipment, and varying differing weight of equipment - therefore a level of physical fitness is required.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Medway NHS Foundation Trust

Address

Medway Maritime Hospital

Windmill Road

Gillingham, Kent

ME7 5NY

United Kingdom

Employer's website

https://www.medway.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main responsibilities:

• To be responsible for organising and prioritising own and others workload in the day-to-day allocation of work.
• To deputise when required in the team manager’s absence and delegate appropriately to other medical staff.
• To have organisational knowledge relating to Trust protocols and procedures and adhere to them.
• To be responsible for providing accurate records of information required by the Trust for audit purposes.
• To ensure effective risk management at team level by accident/incident reporting, assessing, and controlling risk and ensuring residual risks are added to the Trust’s risk register.

Clinical Skills:

• To act as an autonomous, registered practitioner who is legally and professionally accountable for own unsupervised actions guided by the professional code of conduct and Trust guidelines and protocols.
• The post holder will have full registration with a licence to practice on the General Medical Council (GMC).
• Further professional knowledge will have been gained through accredited courses, workshops, study, and in-house training programmes.
• To be responsible, and accountable, for service delivery to clients/patients.
• To be able to assess and develop care plans to meet the complex needs of patients with a variety of conditions. This includes chronic, acute, and palliative care within own competencies, recognising own limitations and seeking advice when necessary. This will include continuously evaluating and acting on outcomes.
• To be able to initiate referrals to other health professional specialist services and agencies.
• To provide patients and relatives with information and education thus ensuring they have meaningful choices that promote dignity, independence, and quality of life.
• To ensure practice is supported by research, evidence-based practice, literature, and peer review.

• Training & Supervision:

• To act as clinical supervisor to junior colleagues (FY/CT/GPVTS/ST), providing effective education, facilitating their development, and promoting high standards of medical care.
• Ensure junior colleagues are actively supported to enable them to achieve their learning needs.
• To ensure own continued professional development and support a culture of lifelong learning in self and others.
• To undertake, and assist, in the planning of own mandatory training and workshops.
• To undertake a regular appraisal, developing a personal development plan that includes clinical competencies reflecting the health needs of the local population and relates to Trust strategy.
• To support new staff and their integration within the team.
• To support training as part of the role including changes to professional development and implementation of new policies and guidelines.

Who to contact for informal inquiries:

Medical Director: Dr Sarah Dracass [email protected] Associate Medical Director: Dr Viviana Porcari [email protected] Medical Staffing: [email protected]

Person Specification

Qualifications

Essential

• Inclusion in, or eligibility for inclusion in the Specialist Register for Psychiatry or within 6 months of obtaining CCT
• Approved Clinician status, or eligibility for it.

Desirable

• Endorsement in Liaison Psychiatry
• Application Form
• Postgraduate qualification

Experience

Essential

• Mastery in the management of a broad range of mental disorders in adults
• Application Form
• Interview
• Experience in managing patients from different cultural backgrounds.
• Working with interpreters and translators.

Desirable

• An awareness of NHS strategic and clinical governance priorities.
• Understanding of change management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NELFT North East London Foundation Trust

Address

Brentwood Community Hospital

Brentwood

Essex

CM15 8DR

United Kingdom

Employer's website

https://www.nelft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Supporting Consultant Radiologists with all aspects of MDT

e To actively track patients progress through the patient pathway to ensure that care is carried out in a timely fashion on a daily basis and follows escalation and tracking on a PTL (patient tracking too

Specific co-ordination and auctioning of process of cross site referrals to another specialty (internal within the Trust

General co-ordination and action MDT outcomes and recording of progress on RIS.

To facilitate and co-ordinate the administration functions of the multidisciplinary team meetings

To ensure that all patients are identified and discussed at MDT meetings

To ensure patient diagnoses, investigations and management and treatment plans are completed and added to the patients notes electronic clinical reporting database.

To ensure all correspondence, notes, x-rays, results etc. are available for MDT meetings and following the MDT meetings, upload to pro-formas.

To work with key MDT members to identify areas where waiting time targets are not achieved, undertake process mapping to identify bottlenecks

To support wider Clerical Team with on going administration duties

Communicate professionally and effectively with patients/parents/carers, the general public and all internal and external agencies both verbally and nonverbally in a timely manner

To establish effective communications networks with clinicians and other members of the multi-disciplinary team and actively participate in development and change to any systems to improve patient journey.

Ensure diplomacy, empathy and confidentiality when dealing with distressed patients/parents/carers.

Liaise with clinical and non-clinical staff to resolve any issues that may arise, to the mutual benefit of all concerned.

Meet and greet external visitors to the department in a professional and polite manner.

Attend and contribute to departmental meetings, team briefs etc.

Typing of minutes of meetings and general departmental correspondence when required and within locally agreed timescales.

To use clinical systems according to guidelines, monitoring milestones and submitting the required reports in the given format and required times.

To keep comprehensive electronic diary of all team meetings including attendance

Work flexibly to ensure the needs of the service are met at all times

Assist the management team in addressing any complaints within the agreed timescales which may have been received within the Clinical Business Unit.

Exercise judgement and initiative in order to manage the workload effectively and efficiently, taking appropriate action to resolve any issues, liaising with appropriate personnel and seeking guidance from the Line Manager when required.

A high degree of organisational skills required to ensure that data is capturedfor all patients under the care of Radiology

Ensure Clinicians respond and action referrals within locally agreed timescales ensuring a clear audit trail

Ensure a clear audit trail to ensure actions have been dealt with

Have a clear understanding of current Government and locally agreed t targets ensuring key performance indicators are achieved by working in conjunction with the clinical and management teams.

T

Person Specification

Essential Criteria

Essential

• Achieved grade/years experience

Desirable

• NHS Experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Alder Hey Children's NHS Foundation Trust

Address

Alderhey Children's Hospital

East Prescott Road

Liverpool

L14 5AB

United Kingdom

Employer's website

https://alderhey.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s on this page

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Person Specification

Education

Essential

• Degree in mathematics, computing or another discipline with high numerical content or equivalent knowledge and experience
• Masters level degree or equivalent knowledge and experience

Skills/Abilities

Essential

• Advanced querying skills against large relational database management systems
• An ability to handle highly sensitive patient data in a confidential and senstivie fashion
• Extensive experience of receiving and/or extracting complex and sensitive data-sets from complex systems
• Proven ability to provide information in order to guide management action
• Effective staff management skills

Desirable

• Effective budgetary management skills
• Skilled in the use and interpretation of statistical analytical tools

Experience

Essential

• Extensive experience in NHS information environments
• Extensive experience of receiving and/or extracting complex and sensitive data sets from complex systems
• Extensive experience of using standard BI tools like Qlikview, Tableau, Power BI
• Experience of managing, motivating and developing teams of people

Desirable

• Experience of working effectively with clinical teams
• Experience supporting Data Protection Impact Assessments (DPIAs)

Knowledge

Essential

• Expert knowledge of Access targets
• Detailed knowledge of information use across the NHS
• Knowledge of UK GDPR, Data Protection Act 2018, Caldicott Principles and NHS Information Governance requirements

Desirable

• Knowedge of anonymisation and pseudonymisation techniques for healthcare data.

Trust Values

Essential

• Understanding and demonstration of the Trust Values

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Homerton Healthcare NHS Foundation Trust

Address

6 Orsman Road, Haggerston, N1 5RA

Haggerston

N1 5RA

United Kingdom

Employer's website

https://www.homerton.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The post holder will provide administrative support to the Audiology Department, answering general queries and carrying out administrative tasks to maintain safe and effective patient pathways. The post will be based at West Park Hospital however cross cover may, at times, be required.

The services cover paediatric activity at the Gem Centre, Adult Services at West Park Hospital, ENT Services and Vestibular and Adult Neuro-diagnostic Testing at New Cross Hospital and Adult Services and Vestibular Rehabilitation at Cannock Hospital.

A comprehensive list of duties is in the job description.

Person Specification

Qualifications

Essential

• Level 2 Qualifications in maths and English

Desirable

• NVQ Level 2 in Customer Care/Business Administration or equivalent experience

Experience

Essential

• Experience of working in a healthcare setting
• Experience in an administrative setting
• Flexible and adaptable approach to working
• Ability to use own initiative
• Ability to travel across a number of sites
• Ability to work effectively as part of a busy team

Administrative duties

Essential

• Ability to work effectively as part of a busy team

Communication Skills

Essential

• Excellent Communication skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Royal Wolverhampton NHS Trust

Address

West Park Hospital

Park Road West

Wolverhampton

WV1 4PW

United Kingdom

Employer's website

https://www.royalwolverhampton.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Care Navigator is the first point of contact for patients accessing the practice. The post holder will provide a professional, efficient and compassionate reception and administrative service while ensuring patients are directed to the most appropriate clinician or service.

The Care Navigator will contribute to the smooth day-to-day running of the practice by managing telephone calls, welcoming patients, processing administrative requests, responding to emails and carrying out tasks allocated by GPs and the wider clinical team.

The post holder will always maintain patient confidentiality and deliver an excellent standard of customer service.

Key Responsibilities

Patient Services

• Welcome patients and visitors in a professional, friendly and courteous manner.
• Provide a high standard of customer service at all times.
• Register new patients in accordance with practice procedures.
• Book, amend and cancel appointments using the clinical system.
• Assist patients with online services where appropriate.
• Ensure patient queries are dealt with promptly or directed to the appropriate member of staff.

Telephone Duties

• Answer incoming telephone calls efficiently and professionally.
• Navigate patients to the most appropriate clinician or healthcare service based on practice protocols.
• Deal with patient enquiries sensitively and accurately.
• Take clear and accurate messages where required.

Administrative Duties

• Process incoming emails and correspondence.
• Complete administrative tasks assigned by GPs, nurses and other clinicians.
• Process repeat prescription requests in line with practice procedures.
• Scan and accurately code clinical documents.
• Manage incoming and outgoing post.
• File and retrieve patient records when required.
• Maintain accurate patient information on the clinical system.

Care Navigation

• Support patients to access the right healthcare professional or external service.
• Signpost patients to community, pharmacy, self-care or NHS services where appropriate.
• Follow practice protocols when directing urgent or emergency cases.

General Responsibilities

• Maintain patient confidentiality in accordance with GDPR, NHS guidance and practice policies.
• Work collaboratively with all members of the practice team.
• Assist with the training and support of new staff where appropriate.
• Participate in team meetings and mandatory training.
• Maintain a clean, safe and welcoming reception environment.
• Undertake any other reasonable duties appropriate to the role.

Health and Safety

The post holder must:

• Follow all Health and Safety legislation and practice policies.
• Report accidents, incidents and hazards promptly.
• Participate in fire safety and emergency procedures.

Confidentiality

The post holder will have access to confidential information relating to patients and staff and must maintain strict confidentiality in accordance with GDPR, the Data Protection Act, NHS Confidentiality Code of Practice and practice policies.

Equality and Diversity

The post holder will treat all patients, visitors and colleagues with dignity and respect, promoting equality, diversity and inclusion at all times.

Safeguarding

The post holder is responsible for recognising and reporting safeguarding concerns relating to children and vulnerable adults in accordance with practice procedures.

Person Specification

Care Navigation

Essential

• -Excellent communication and interpersonal skills
• -Friendly, approachable and professional manner
• -Excellent customer service skills
• -Ability to remain calm under pressure
• -Good organisational and time management skills
• -Good IT skills including Microsoft Office
• -Ability to work accurately with attention to detail
• -Ability to prioritise workload
• -Ability to work independently and as part of a team
• -Good standard of literacy and numeracy
• -GCSE English and Maths (or equivalent)

Desirable

• -Experience working in a GP practice or NHS setting
• -Knowledge of EMIS Web
• -Knowledge of Care Navigation principles
• -Knowledge of NHS services and referral pathways

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Priory Medical Centre

Address

The Priory Medical Centre

Belmont Grove

Liverpool

L6 4EW

United Kingdom

Employer's website

https://www.priorymedicalcentre.co.uk (Opens in a new tab)

Job description

Job responsibilities

Clinical Duties and Responsibilities :

With regards to clinical duties the post holder will work to the prescription of a dentist.

To provide highly specialist quality dental care for adult and child patients who are eligible for treatment in the Special Care Dental Service with a wide range of treatment needs including those who:

Have high levels of untreated decay

Experience dental anxiety

Have complex medical conditions

Have physical disabilites

Have learning disabilities

Experience mental ill-health or live with mental health conditions

Are socially excluded and unable to access dental care in the General Dental Service (eg sex workers, substance misuse, homeless etc)

Clinical sessions may be undertaken at fixed or mobile clinics, or on a domiciliary basis in patients homes, hospitals or other institutions as determined by the needs of the service.

The provision of clinical care and dental hygiene for a range of patients for whom the service has responsibility. This would include the medically compromised, those with special needs and individuals with head and neck cancer. Specifically;

To provide dental hygiene care to a wide range of patients

To plan, develop, implement and evaluate appropriate interventions to prevent disease and promote health for individual patients.

To obtain a detailed dental history from patients and evaluate their medical history

To screen, record and monitor the incidence of periodontal disease.

To provide preventive oral care to patients and liaise with dentists over the treatment of caries, periodontal disease and tooth wear

To undertake supragingival and subgingival scaling and root debridement using manual and powered instruments

To use appropriate anti-microbial therapy to manage plaque related diseases

To adjust restored surfaces in relation to periodontal treatment

To apply materials to teeth such as fluoride and fissure sealants.

To give smoking cessation advice.

The prescription, taking, development and interpretation of dental radiographs

The administration of infiltration and inferior dental block anaesthesia.

The emergency placement of temporary dressings and crowns (with temporary cement)

The taking of impressions

To identify anatomical features, recognise abnormalities, interpret common

pathology and carry out oral cancer screening

When necessary, refer patients to other healthcare professionals

The placement of rubber dam

The placement of direct restorations on permanent and deciduous teeth.

Pulp therapy (pulpotomies) on deciduous teeth.

The extraction of primary teeth.

The placement of pre-formed crowns on deciduous teeth.

To plan the delivery of a patients care

The administration of inhalational sedation.

Selection of the correct instruments, medicaments and materials to complete treatment for patients

With suitable training in sedation and additional Life Support training (in line with national guidelines), to administer inhalation sedation

To refer patients if necessary to other healthcare professionals, both within the service and outside of the service.

Oral Health Advice

Provide evidence based oral health education on a one to one basis or in a group situation as outlined in current guidelines (Delivering Better oral Health an evidence based toolkit for prevention)

Give specific preventive advice including:

Diet advice

Oral Hygiene instruction

Advice and use of fluoride agents

The benefits of smoking cessation

Advice on alcohol consumption

To ensure that patient records are completed accurately in line with Special Care Dental Service records policy

To check with patients or their parents/carers that the medical history and consent forms have been completed correctly

Other duties

Take responsibility for the management of the immediate clinical environment and immediate dental team.

To maintain accurate clinical and statistical records using the R4 dental management system and other relevant digital platforms.

Identify commonly occurring medical emergencies and lead the dental team in the appropriate first line management of such an emergency, using appropriate techniques, equipment and drugs.

Understand the responsibility for health and safety issues.

Demonstrate the application of the principles of ethical behaviour relevant to dentistry including honesty, confidentiality, integrity and compliance with the standards for dental professionals laid down by the GDC.

When required, to play a role in the annual BASCD Epidemiological Surveys run by Public Health England.

Taking appropriate responsibility, where necessary, to ensure the trusts corporate strategies and objectives are achieved and contribute to the smooth running of the dental services

Completion of data for contract, quality and ethnic monitoring

To direct the work of any dental nurse providing chairside assistance.

To give practical instruction to trainee dental nurses while undertaking clinical work.

To undertake other duties to meet the changing needs and priorities of the Special Care Dental Service, as determined by your manager and in accordance with the grade of the post.

To monitor and maintain stock and adequate supplies necessary for the service

Clinical Governance

Have an active role in the dental departments clinical governance activity and clinical audit.

Understand the legislative framework governing the delivery of oral health care in England.

Demonstrate a professional clinical approach including participation in appraisal, peer review, clinical audit and continuing professional development activities.

To undertake relevant postgraduate activity as agreed with the Clinical Lead.

To minimise the risks by following and developing systems of safe working within the dental service following Health and Safety instructions in accordance with Trust procedures within the place of work and to be responsible for your own Health and Safety within the work place.

Individual Responsibilities

The post holder is expected to adhere to Trust policies and procedures and relevant legislation including the requirements of the any professional bodies

attend mandatory training as identified by the Trust

adhere to Trust infection prevention policies, procedures, audits in line with the Health Act 2006, to actively reduce Health Care Associated Infections

Person Specification

Essential

Essential

• Registration with GDC
• Dental Therapist Qualification
• Degree in Dental Hygiene and Therapy

Desirable

• Previous experience with Community Dental or Hospital Dental Services
• Three years post Qualification experience as a Dental Therapist
• Previous experience of providing care for children with additional needs
• Experience of delivering Oral Health Promotion or training sessions to other health professionals
• Experience of working as a lone clinician

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Royal Wolverhampton NHS Trust

Address

Pennfields Health Centre

Upper Zoar Street

Wolverhampton

WV3 0JH

United Kingdom

Employer's website

https://www.royalwolverhampton.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached Job Description/Person Specification for a full detail of role and main responsibilities

Person Specification

Education, Knowledge and Skills

Essential

• Meets all essential criteria

Desirable

• Meets all desirable

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Royal Wolverhampton NHS Trust

Address

The Gem Centre

Neachells lane

Wolverhampton

WV11 3PG

United Kingdom

Employer's website

https://www.royalwolverhampton.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

1. To assist with the day to day operational supervision of the defined admin & clerical team within the department.

2. To assist with ensuring that all staff are fully trained and equipped to undertake their roles, identifying any issues to the Directorate Management Team.

3. To provide a patient focused reception service, ensuring that good customer care is provided at all times. To overcome language barriers wherever possible using available resources as necessary e.g. interpreters, ensuring that all patients are dealt with in a courteous manner.

4. To accurately in-put, up-date and monitor patient related information onto the computerised Patient Administration System (PAS). To accurately create and amend clinics on PAS as required.

5. To process referral letters in accordance with the Patient Access Policy, agreeing a convenient time and date with the patient once the administration process has been accurately completed.

6. To prepare Physiotherapy and Occupational Therapy treatment notes for initial and follow-up attendances.

7. To ensure the security of case notes and all other patient related information within the department.

8. In collaboration with other A&C staff, to ensure maximum utilisation of patient slots, contacting patients and arranging first appointments in accordance with the Patient Access Policy and departmental waiting time standards.

9. To assist the Clinical Lead in the processing of new referrals, liaising with external organisations as required and ensuring transfer of referral information in a timely and confidential manner.

10. To process telephone calls and enquiries and take appropriate action.

11. To work closely with Physiotherapy & Occupational Therapy secretarial staff to ensure the development of an efficient team to effectively support the Department.

12. To arrange transport for patients as required.

13. To amalgamate treatment physiotherapy and occupational therapy notes where more than one record exists and to ensure that all treatment notes are filed in the recognised format.

14. To ensure Hospital case-notes are ordered for clinics as requested and returned to file promptly.

15. To be responsible for the timely processing of all incoming and outgoing mail.

16. To respond in a professional and sensitive manner when dealing with confidential issues.

17. On behalf of the Directorate Management/Clinical Team order and maintain stocks of stationary and therapy aids/equipment as required.

18. To be responsible for the supervision of more junior staff and to take responsibility for the smooth running of the Administration and Clerical service.

19. To collect relevant statistical data relating to patient activity including waiting list data.

20. To support the Directorate Management Team with the implementation of procedural and policy changes which arise from the further development of the department or Trust.

21. To support the Directorate Management Team in ensuring that all staff are fully trained in departmental procedures, including the operation of computerised systems within the department

22. To ensure paper notes are scanned onto the Clinical System within 5 working days of receipt.

23. To co-ordinate medical-legal requests as directed by the Governance Lead

24. To be aware of the security arrangements in your own working area.

25. To work closely with Administrative & Clerical staff to ensure that essential work is completed during colleagues periods of absence.

26. To attend mandatory training sessions and undergo training as required and to keep a record of own continuing development.

27. To maintain a record of learning with support as necessary.

28. Actively participate in own staff development and review in order to identify personal development plans and training needs.

29. To adhere to and comply with all relevant Departmental and Trust policies, procedures and practices.

30. To provide secretarial support to Outpatient Department staff at the request of the Directorate Management Team.

31. At all times to behave in a professional and responsible manner.

32. On a rotational basis, act as a Fire Warden and attend refresher training as required.

Person Specification

Qualifications

Essential

• GCSE in Maths and English
• Microsoft Office, including Excel, Outlook and Word
• 3 years recent Admin experience

Desirable

• Care Flow / PAS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Royal Wolverhampton NHS Trust

Address

West Park Hospital

Neachells Lane

Wolverhampton

WV1 4PW

United Kingdom

Employer's website

https://www.royalwolverhampton.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To perform highly specialist assessments of patients with diverse presentations and complex physical and psychological conditions resulting from a stroke. To provide a clinical diagnosis and develop and deliver an individualised treatment programme.

Undertake the assessment and treatment of patients in community settings who have suffered a stroke. To maintain associated records as an autonomous practitioner and provide advice to medical and nursing staff and other members of the multi-disciplinary team regarding patients function/condition.

To hold responsibility for own caseload and be responsible for a defined area of the service or a particular patient type, as defined by the Head of Service, working without supervision. Access to advice and support is available as required, clinical work is not routinely evaluated. To undertake all aspects of clinical duties as an autonomous practitioner.

Formulate, deliver and evaluate highly specialist individual SLT programmes based on a sound knowledge of evidence-based practice and treatment options using clinical assessment, clinical reasoning skills and knowledge of treatment.

Make rapid and appropriate amendments to treatment in response to clinical observations made during the treatment of the patient.

Assess patient understanding of treatment proposals, gain valid informed consent and have the capacity to work within a legal framework with patients who lack capacity to consent to treatment.

Use a range of verbal and non-verbal communication tools to communicate effectively and motivate patients, to progress rehabilitation and treatment programmes.

Use appropriate resources (e.g. interpreters) to communicate effectively with patients who have English as an additional language and provide an equitable treatment programme to patients of differing cultural and social backgrounds

Provide and receive complex information relating to patients diagnosis, treatment & long-term rehabilitation outcomes to patients carers and the MDT.