Job summary

This is a role for a highly organised and committed Senior Personal Assistant who will provide direct support to the assigned Executive Director(s)/Senior Lead(s) (Chief Medical Officer and Senior Team). This role offers the opportunity to be involved in interesting, complex, and high-profile work across the organisation.

The successful candidate will be responsible for coordinating and managing multiple pressures to allow the Executive Director/Senior Lead to focus on their priorities and maximize their time delivering against their objectives. They will be a highly motivated, proactive and experienced personal assistant willing to grow their networks and build new relationships to deliver expert support. They will also be a team player, with excellent communication skills, representing the trust values and behaviours at all times

Main duties of the job

The postholder will be responsible for supporting the Executive Director(s)/Senior Lead(s) (Chief Medical Officer and Senior Team) to deliver their various responsibilities across the breadth of their remit. Although this will vary on a day-to-day basis, and with the specifics of the executive portfolio, but such responsibilities will include:

Providing a high standard of personal assistance, secretarial and general administrative support.

Enabling efficient operation of their portfolios whilst always ensuring the utmost professionalism and confidentiality.

Effective planning, organisation and communication skills, including responsibility for pro-active and responsive daily management of diaries, meeting preparation, pre-briefing and follow-up, appropriately responding to emails and phone calls, and other matters as required.

Using initiative and excellent organisation and presentation skills to respond to project and other preparation and planning tasks as required by the Executive Director(s) / Senior Lead(s) in the efficient execution of their role.

About us

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:

1. Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
2. Widening access (anchor institution) and employability
3. Improving the experience of staff with disability
4. Improving the EDI literacy and confidence of trust staff through training and development
5. Making equalities mainstream

Job summary

Are you interested in Research?

Lewisham and Greenwich NHS Trust is a research-active organisation with a proven track-record in clinical research. We are committed to developing our research portfolio and to enable this we are strengthening our research infrastructure.

This role involves working cross-site at University Hospital Lewisham and Queen Elizabeth Hospital, Woolwich and the successful candidate would be managed jointly between the Paediatric and R& D teams.

We are currently looking for a nurse with an interest in Children's research to be part of our team in Children's Services to coordinate the multiple research studies that we have enrolled in alongside the Consultant with an interest in research and the research department.

You will be a part of a friendly, passionate and supportive Research and Development team working together to support the delivery of NIHR portfolio studies and Commercial research studies. It is important that the applicant is self-motivated and has a keen interest in clinical research. Prior experience of working in paediatrics is essential for this role but having research experience is desirable.

Main duties of the job

The role involves working closely alongside the multi-disciplinary team and the research participants and their families. Central to the role is recruitment- undertaking all aspects of a clinical research trial including screening and assessing patient eligibility for the trial, obtaining informed consent, carrying out study procedures, entering study data, undertaking study follow ups in accordance with study protocol. The successful applicant will be responsible for ensuring that any research undertaken within the department safeguards the well-being of the patients and is conducted within ICH Good Clinical Practice Guidelines for Research.

About us

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:

1. Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
2. Widening access (anchor institution) and employability
3. Improving the experience of staff with disability
4. Improving the EDI literacy and confidence of trust staff through training and development
5. Making equalities mainstream

Job summary

Are you an experienced, organised, compassionate and proactive Medical Secretary looking to make a real difference to children and families?Join our friendly Community Child Health team at Kaleidoscope, where you will work as part of a small team of medical secretaries providing vital support to Consultants, Specialty Doctors and multidisciplinary teams delivering care to children and young people across Lewisham. In this rewarding role, you will manage correspondence, referrals, patient administration, and diary management, helping ensure children and families receive a high-quality service. You will be a key point of contact for families, clinicians, GPs and partner organisations.We're looking for someone with excellent communication and organisational skills, who is approachable, adaptable and committed to delivering outstanding administrative support. If you enjoy working collaboratively, building strong relationships and making things happen in a busy environment, we'd love to hear from you.

Main duties of the job

The Medical Secretary provides comprehensive secretarial and administrative support to consultants, speciality doctors and clinical teams within Community Paediatrics. The post holder is responsible for managing correspondence, diary co-ordination, patient administration, referrals and medico-legal documents, ensuring services are delivered efficiently, professionally and within agreed timescales. The role acts as a key point of contact for families, clinicians, GPs and partner organisations, maintaining high standards of confidentiality, customer service and administrative quality.

About us

Please refer to the Applicant Guide via the link below for key information:- Applying to LGT Guide - Key Information for Applicants

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:

• Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
• Widening access (anchor institution) and employability
• Improving the experience of staff with disability
• Improving the EDI literacy and confidence of trust staff through training and development
• Making equalities mainstream

Details

Date posted

08 September 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year per annum plus HCAS

Contract

Fixed term

Duration

10 months

Working pattern

Full-time

Reference number

197-RF8691

Job locations

Kaleidoscope Centre for Children and Young People

32 Rushey Green

Catford

SE6 4JF

United Kingdom

Job description

Job responsibilities

• Provide a high- quality secretarial service to consultants, specialty doctors, and clinical teams, ensuring workloads are prioritised and completed within agreed timescales.
• Act as the first point of contact for Consultants and the team, responding professionally to enquiries from GPs, families, staff and external agencies
• To maintain confidentiality at all times.
• Produce accurate clinical and non- clinical correspondence, reports and urgent letters using audio transcription and digital systems
• Manage incoming correspondence, referrals and investigation reports, ensuring timely action and escalation where required.
• Maintain effective working relationships with clinicians, managers, administrative colleagues and wider multidisciplinary teams

See job description for more details

Job description Job responsibilities Provide a high- quality secretarial service to consultants, specialty doctors, and clinical teams, ensuring workloads are prioritised and completed within agreed timescales. Act as the first point of contact for Consultants and the team, responding professionally to enquiries from GPs, families, staff and external agencies To maintain confidentiality at all times. Produce accurate clinical and non- clinical correspondence, reports and urgent letters using audio transcription and digital systems Manage incoming correspondence, referrals and investigation reports, ensuring timely action and escalation where required. Maintain effective working relationships with clinicians, managers, administrative colleagues and wider multidisciplinary teams See job description for more details

Person Specification

Qualifications and Training

Essential

• Good standard of education to at least GCSE standard including Maths and English
• RSA stage 3/OCR Text processing level 3 or equivalent

Desirable

• NVQ level 4 in administration
• EDCL or equivalent

Experience

Essential

• Secretarial and/or administrative experience
• Experience of dealing with the public
• Experience of handling sensitive and confidential information
• Fast and accurate typing/keyboard skills

Desirable

• Experience of working in the NHS
• Experience of using digital dictation systems

Knowledge and Skills

Essential

• Able to use a PC for word processing to a high standard
• Knowledge of Microsoft Office 365 applications
• Able to use databases, spreadsheets, and other software packages to a high standard, to include Excel, Word, PowerPoint,
• Knowledge of office organisation and procedures, including how to set up and maintain office systems
• Understanding of the importance of confidentiality
• Ability to prioritise and manage time-sensitive workloads within defined targets

Desirable

• Knowledge of RIO or similar data base
• Understanding of Confidentiality and Data Protection Act

Person Specification Qualifications and Training Essential Good standard of education to at least GCSE standard including Maths and English RSA stage 3/OCR Text processing level 3 or equivalent Desirable NVQ level 4 in administration EDCL or equivalent Experience Essential Secretarial and/or administrative experience Experience of dealing with the public Experience of handling sensitive and confidential information Fast and accurate typing/keyboard skills Desirable Experience of working in the NHS Experience of using digital dictation systems Knowledge and Skills Essential Able to use a PC for word processing to a high standard Knowledge of Microsoft Office 365 applications Able to use databases, spreadsheets, and other software packages to a high standard, to include Excel, Word, PowerPoint, Knowledge of office organisation and procedures, including how to set up and maintain office systems Understanding of the importance of confidentiality Ability to prioritise and manage time-sensitive workloads within defined targets Desirable Knowledge of RIO or similar data base Understanding of Confidentiality and Data Protection Act

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lewisham and Greenwich NHS Trust

Address

Kaleidoscope Centre for Children and Young People

32 Rushey Green

Catford

SE6 4JF

United Kingdom

Employer's website

https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Lewisham and Greenwich NHS Trust

Address

Kaleidoscope Centre for Children and Young People

32 Rushey Green

Catford

SE6 4JF

United Kingdom

Employer's website

https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)

Job summary

An exciting and challenging opportunity has arisen for a band 5 nurse who is a dynamic individual with excellent clinical skills and ED experience that would like to enhance their skills and progress to Band 6.

You will start on band 5 until your competencies have been completed where you will progress to band 6.

Main duties of the job

The successful candidate would take charge in the busy ED on a shift by shift basis under direct supervision of a band 6 and 7 nurse in addition to this will be provided with trainee band 6 competency document which will need to be completed before officially being employed as a band 6 nurse.

As a Trainee Band 6 nurse under supervision you will be responsible for the day to day flow of the department by ensuring the standards of care are met for children and their family / carers whilst in the emergency department, including delegation and deployment of the nursing team in the absence of a band 7.

Within this role you will be employed and paid as a band 5 nurse until you have completed all band 6 competencies* (Please see additional information)

About us

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:

1. Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
2. Widening access (anchor institution) and employability
3. Improving the experience of staff with disability
4. Improving the EDI literacy and confidence of trust staff through training and development
5. Making equalities mainstream

Job summary

To provide a high quality, evidence-based clinical pharmacy service for cancer services and parenteral nutrition.

To work as part of the technical services team ensuring the provision of a responsive, high quality, safe and effective service to the customers of the unit.

To be named on the Trust register of pharmacists accredited to clinically screen chemotherapy prescriptions.

To be named on the Trust intrathecal register for the clinical verification and final check & release of intrathecal chemotherapy.

To promote the safe, rational and cost effective use of medicines across the care group.

Main duties of the job

To provide, as part of a team, an excellent service comprising elements of:

• Cancer & Technical Services
• Clinical Services & Patient Care
• Governance, Information and Data Management
• Staff Management & Training
• Research & Development
• Communication and Relationships

For detail, see below

About us

Please refer to the Applicant Guide via the link below for key information:- Applying to LGT Guide - Key Information for Applicants

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:

1. Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
2. Widening access (anchor institution) and employability
3. Improving the experience of staff with disability
4. Improving the EDI literacy and confidence of trust staff through training and development
5. Making equalities mainstream

Job summary

An exciting opportunity has arisen for an enthusiastic and flexible individual to join a friendly and dynamic service at Lewisham and Greenwich Trust. The role will be based in the inpatient physiotherapy department at the Queen Elizabeth Hospital (QEH).

You will need to be enthusiastic and willing to develop your assessment and treatment skills.

The post will provide therapy intervention to patients in the acute hospital wards, according to the rotation assigned.

The Physiotherapy Assistant Practitioner will work under the supervision of qualified Therapy staff, providing assessment and treatment programmes for patients in the in hospital. This will include working in a wide variety of settings including the ward, the inpatient gym and activities of daily living suites.

Main duties of the job

Main duties of the job

The Physiotherapy Assistant Practitioner is able to carry out a full episode of care from assessment to discharge, for a specified and designated clinical caseload identified by a qualified clinician.

The post holder will assist in the administration and clerical duties for the team and department.

A comprehensive in-service training programme is provided and we support staff in continual professional development.

We will also support you to contribute to exciting service developments on site as part of the emerging changes to therapy services and rehabilitation in the Queen Elizabeth Hospital.

Working in Therapies

https://www.youtube.com/watch?v=MVS-EjGWloM

https://www.youtube.com/watch?v=RimWWRzVS5Y

About us

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:

• Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
• Widening access (anchor institution) and employability
• Improving the experience of staff with disability
• Improving the EDI literacy and confidence of trust staff through training and development
• Making equalities mainstream

Details

Date posted

08 September 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year per annum plus HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

197-AO8698

Job locations

Queen Elizabeth Hospital

Stadium Road

London

SE18 4QH

United Kingdom

Job description

Job responsibilities

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:

• Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
• Widening access (anchor institution) and employability
• Improving the experience of staff with disability
• Improving the EDI literacy and confidence of trust staff through training and development
• Making equalities mainstream

Detailed job description and main responsibilities

Job Purpose:

The post will provide therapy intervention to patients in the acute inpatient hospital wards.

The Physiotherapy Assistant Practitioner will work under the supervision of qualified Therapy staff, providing assessment and treatment programmes for patients in the in hospital. This will include working in a wide variety of settings including the ward, the inpatient gym and activities of daily living suites.

The Physiotherapy Assistant Practitioner is able to carry out a full episode of care from assessment to discharge, for a specified and designated clinical caseload identified by a qualified clinician.

The post holder will assist in the administration and clerical duties for the team and department.

KEYRELATIONSHIPS

INTERNAL INCLUDE: Supervising specialist clinician team leads and clinical pathway leads, clinical pathway teams, referring clinicians, MDTs, therapy administrative team.

EXTERNAL INCLUDE: GPs, Community Services, Social services, Local authorities, Voluntary Services, DoH Networks.

Key Result Areas & Performance:

• To undertake all aspects of clinical duties and to carry a full caseload of patients under the supervision, direct and indirect, of an Occupational Therapist or a Physiotherapist.

• To work to departmental standard operating procedures and clinical protocols and in conjunction with the supervising clinician to decide priorities for own work area, balancing other patient related and service demands.

• To be responsible for implementing programmes of care assessing patient progress and using initiative to suggest changes to treatment plan within agreed competencies. When care deviates from standard operating procedures report back to therapist.

• To own competency level to be accountable for all aspects of own work. This will include the management of clinical risk, clinical governance, knowledge of indications and precautions of chosen techniques in line with National and Trust clinical guidelines and protocols where they exist.

• To assess patients capacity, gain valid informed consent to treatment and where such capacity is lacking/absent to work within a legal framework in the management of the patient.

• To undertake the assessment and treatment planning for patients identified within a specific and designated caseload.

• To carry out home visits and access visits, with or without a therapist, as required.

• To implement individualised clinical management programmes, utilising a range of treatment skills and options to plan a suitable programme of care.

• To use recognised outcome measures to evaluate the effect of Occupational Therapy and Physiotherapy interventions and ensure that treatment programmes are progressing appropriately.

• To provide information, teaching and instruction to relatives, carers, other disciplines and agencies. To promote understanding of the aims of Occupational Therapy and Physiotherapy.

• To participate in multidisciplinary/multi-agency team meetings and case conferences to ensure the co-ordination of patient care. This may include the review of patient progress and discharge planning.

• To ensure accurate, comprehensive and up to date clinical records are maintained in accordance with Trust guidance and agreed criteria.

• Deliver and install simple aids and equipment in the patients home and instruct patients and carers in use of this equipment as appropriate.

• To identify and employ suitable verbal and non-verbal communication skills with patients where there may be barriers to understanding or the inability to accept diagnosis. To facilitate the best possible communication outcome in every situation and use appropriate services e.g. interpreters, SALT.

• To ensure that individual practice and that of the local pathway team is user focused and patient views are incorporated into treatment planning.

• To employ appropriate skills such as persuasion, motivation and negotiation to gain co-operation in the continuation of the agreed treatment programme.

• To communicate with empathy, patient information which may be of a complex and sensitive nature

• To receive complex patient related information from patients, relatives, carers and other professionals to effectively plan and develop individual case management.

• To communicate and advise regarding complex patient related information effectively to ensure collaborative working within the Therapy service and with other professionals across health and other agencies to ensure the delivery of a coordinated multidisciplinary service.

• To be integral in discharge planning including liaison with referring hospitals or community staff to which patients are discharged, providing timely discharge reports.

• To produce patient related reports for other disciplines or agencies relating to assessment findings and/or treatment outcomes.

• To participate in the measurement and evaluation of own work through audit, outcome measurement.

• To follow service policy regarding current clinical and service developments.

• To be accessible and provide clinical information to colleagues.

• To fully participate in whatever pattern of working is required by the service in the future.

Financial

Ensure adequate activities of daily living equipment is available and accessible, and work with Transferring Community Equipment Services (TCES) agenda.

Service Development

• To contribute to the development of a designated Therapy speciality in line with Trustwide Pathway development.

• To contribute to the implementation of service agreed policy and service changes for local work area in line with policy agreed for Pathway as a whole. The post holder will work with the other members of the Pathway Team to achieve this.

• To contribute to developments within the Therapy service and the wider multidisciplinary/multi-agency team and if requested participate in related project groups.

For further details / informal visits contact: Name Danielle Cotton Job title Inpatient Physiotherapy site lead QEH Email address [email protected] Telephone number 0208 836 5003 Person specification Qualification & Training Essential criteria Maximum score 2

• BTEC or HND or NVQ level 3 or equivalent experience in relevant subject

Desirable criteria Maximum score 4

• CSP
• Undertaken relevant healthcare courses

Experience Essential criteria Maximum score 4

• Significant experience in health or social care setting
• Experience and ability to work collaboratively within MPT

Desirable criteria Maximum score 6

• Previous experience of working within a therapy rehabilitation area either therapy assistant or equivalent
• Experience of an NHS environment
• Supervision of staff

Knowledge Essential criteria Maximum score 4

• Able to demonstrate an intermediate level knowledge of conditions, clinical pathways and therapeutic interventions
• Awareness of clinical governance and its implication for Therapy

Desirable criteria Maximum score 4

• Awareness and understanding of NHS structure
• Knowledge of local services

Skills Essential criteria Maximum score 8

• Willingness and ability to undertake competency based skills programme
• The ability to identify and act upon potential clinical risks
• Able to communicate complex information to patients, carers other health professionals and team.
• Ability to work effectively in a team environment

Desirable criteria Maximum score 4

• IT skills - Ability to create and/or format data and/or spreadsheets using computerised systems
• Demonstrates good motivational skills

Job description Job responsibilities Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations: Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development Widening access (anchor institution) and employability Improving the experience of staff with disability Improving the EDI literacy and confidence of trust staff through training and development Making equalities mainstream Detailed job description and main responsibilities Job Purpose: The post will provide therapy intervention to patients in the acute inpatient hospital wards. The Physiotherapy Assistant Practitioner will work under the supervision of qualified Therapy staff, providing assessment and treatment programmes for patients in the in hospital. This will include working in a wide variety of settings including the ward, the inpatient gym and activities of daily living suites. The Physiotherapy Assistant Practitioner is able to carry out a full episode of care from assessment to discharge, for a specified and designated clinical caseload identified by a qualified clinician. The post holder will assist in the administration and clerical duties for the team and department. KEYRELATIONSHIPS INTERNAL INCLUDE: Supervising specialist clinician team leads and clinical pathway leads, clinical pathway teams, referring clinicians, MDTs, therapy administrative team. EXTERNAL INCLUDE: GPs, Community Services, Social services, Local authorities, Voluntary Services, DoH Networks. Key Result Areas & Performance: To undertake all aspects of clinical duties and to carry a full caseload of patients under the supervision, direct and indirect, of an Occupational Therapist or a Physiotherapist. To work to departmental standard operating procedures and clinical protocols and in conjunction with the supervising clinician to decide priorities for own work area, balancing other patient related and service demands. To be responsible for implementing programmes of care assessing patient progress and using initiative to suggest changes to treatment plan within agreed competencies. When care deviates from standard operating procedures report back to therapist. To own competency level to be accountable for all aspects of own work. This will include the management of clinical risk, clinical governance, knowledge of indications and precautions of chosen techniques in line with National and Trust clinical guidelines and protocols where they exist. To assess patients capacity, gain valid informed consent to treatment and where such capacity is lacking/absent to work within a legal framework in the management of the patient. To undertake the assessment and treatment planning for patients identified within a specific and designated caseload. To carry out home visits and access visits, with or without a therapist, as required. To implement individualised clinical management programmes, utilising a range of treatment skills and options to plan a suitable programme of care. To use recognised outcome measures to evaluate the effect of Occupational Therapy and Physiotherapy interventions and ensure that treatment programmes are progressing appropriately. To provide information, teaching and instruction to relatives, carers, other disciplines and agencies. To promote understanding of the aims of Occupational Therapy and Physiotherapy. To participate in multidisciplinary/multi-agency team meetings and case conferences to ensure the co-ordination of patient care. This may include the review of patient progress and discharge planning. To ensure accurate, comprehensive and up to date clinical records are maintained in accordance with Trust guidance and agreed criteria. Deliver and install simple aids and equipment in the patients home and instruct patients and carers in use of this equipment as appropriate. To identify and employ suitable verbal and non-verbal communication skills with patients where there may be barriers to understanding or the inability to accept diagnosis. To facilitate the best possible communication outcome in every situation and use appropriate services e.g. interpreters, SALT. To ensure that individual practice and that of the local pathway team is user focused and patient views are incorporated into treatment planning. To employ appropriate skills such as persuasion, motivation and negotiation to gain co-operation in the continuation of the agreed treatment programme. To communicate with empathy, patient information which may be of a complex and sensitive nature To receive complex patient related information from patients, relatives, carers and other professionals to effectively plan and develop individual case management. To communicate and advise regarding complex patient related information effectively to ensure collaborative working within the Therapy service and with other professionals across health and other agencies to ensure the delivery of a coordinated multidisciplinary service. To be integral in discharge planning including liaison with referring hospitals or community staff to which patients are discharged, providing timely discharge reports. To produce patient related reports for other disciplines or agencies relating to assessment findings and/or treatment outcomes. To participate in the measurement and evaluation of own work through audit, outcome measurement. To follow service policy regarding current clinical and service developments. To be accessible and provide clinical information to colleagues. To fully participate in whatever pattern of working is required by the service in the future. Financial Ensure adequate activities of daily living equipment is available and accessible, and work with Transferring Community Equipment Services (TCES) agenda. Service Development To contribute to the development of a designated Therapy speciality in line with Trustwide Pathway development. To contribute to the implementation of service agreed policy and service changes for local work area in line with policy agreed for Pathway as a whole. The post holder will work with the other members of the Pathway Team to achieve this. To contribute to developments within the Therapy service and the wider multidisciplinary/multi-agency team and if requested participate in related project groups. For further details / informal visits contact: Name Danielle Cotton Job title Inpatient Physiotherapy site lead QEH Email address [email protected] Telephone number 0208 836 5003 Person specification Qualification & Training Essential criteria Maximum score 2 BTEC or HND or NVQ level 3 or equivalent experience in relevant subject Desirable criteria Maximum score 4 CSP Undertaken relevant healthcare courses Experience Essential criteria Maximum score 4 Significant experience in health or social care setting Experience and ability to work collaboratively within MPT Desirable criteria Maximum score 6 Previous experience of working within a therapy rehabilitation area either therapy assistant or equivalent Experience of an NHS environment Supervision of staff Knowledge Essential criteria Maximum score 4 Able to demonstrate an intermediate level knowledge of conditions, clinical pathways and therapeutic interventions Awareness of clinical governance and its implication for Therapy Desirable criteria Maximum score 4 Awareness and understanding of NHS structure Knowledge of local services Skills Essential criteria Maximum score 8 Willingness and ability to undertake competency based skills programme The ability to identify and act upon potential clinical risks Able to communicate complex information to patients, carers other health professionals and team. Ability to work effectively in a team environment Desirable criteria Maximum score 4 IT skills - Ability to create and/or format data and/or spreadsheets using computerised systems Demonstrates good motivational skills

Person Specification

Qualifications & Training

Essential

• Evidence of study to or attainment of NVQ Level III, relevant qualification or equivalent knowledge and experience

Experience

Essential

• Experience of working clinically in physiotherapy / occupational therapy service
• o Experience of working in community
• o IT experience

Desirable

• Community and acute experience
• o Working in a care environment

Knowledge

Essential

• o Knowledge of basic principles of rehabilitation
• o Able to use computer databases and complete patient records electronically
• o Able to supervise staff
• Understanding of care pathways and key issues for Trust

Person Specification Qualifications & Training Essential Evidence of study to or attainment of NVQ Level III, relevant qualification or equivalent knowledge and experience Experience Essential Experience of working clinically in physiotherapy / occupational therapy service o Experience of working in community o IT experience Desirable Community and acute experience o Working in a care environment Knowledge Essential o Knowledge of basic principles of rehabilitation o Able to use computer databases and complete patient records electronically o Able to supervise staff Understanding of care pathways and key issues for Trust

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lewisham and Greenwich NHS Trust

Address

Queen Elizabeth Hospital

Stadium Road

London

SE18 4QH

United Kingdom

Employer's website

https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Lewisham and Greenwich NHS Trust

Address

Queen Elizabeth Hospital

Stadium Road

London

SE18 4QH

United Kingdom

Employer's website

https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)

Job summary

An exciting opportunity has arisen for the right candidate to join a rapidly changing and expanding Scan4Safety team at our forward thinking NHS Trust. This is a progressive role within a dynamic Scan4Safety team. Successful candidates will be appointed at Band 3 with a clear pathway to Band 4 upon meeting defined performance and development criteria.

We are a leading integrated health, teaching, research and innovation campus in the thriving city region of Manchester. We offer a unique range of services to the North West, treating and managing the simplest to the most complex conditions and diseases. Indeed, we treat more than a million patients every year and we are home to hundreds of world-class staff, each committed to being the very best at what we do.

This is a multi site service with locations at Trafford, Oxford Road, Wythenshawe & North Manchester.

We are looking for an individual who is keen to learn about Scan 4 Safety and Procurement in the healthcare sector; someone who is able to methodically deal with information and data and translate that into fantastic customer service. You will need to be strong willed, numerate and a great communicator with a close eye for detail.

Our Mission

"To implement standardisation & rationalisation, using leading technologies to provide best practice and cost efficiencies to our NHS Trust.

Going beyond the boundaries of materials management to deliver a service that adapts and excels in the ever changing healthcare environment.

Main duties of the job

To implement and maintain service standards across key departments and wards, undertaking the day to day ordering activity on behalf of the customer, in line with agreed protocols.

To be responsible for ensuring that customer's requirements are always met in the most cost effective way possible, ensuring continuity of supplies.

Carrying out quarterly reviews with appropriate ward/departmental leads, using system information to illustrate spending patterns, identify and agree all products and stock levels with the customer, monitor usage and activity patterns and place timely and accurate orders to maintain agreed levels.

Regular customer contact to ensure stock levels and the range of products held are regularly reviewed, reflect activity and are updated in agreement with the customer.

Assist in value for money studies to contribute to savings set targets and regularly reports spend/saving activity.

Receive, check and put away all deliveries. Ensuring that items are rotated, stored in the correct location and the store areas are left tidy.

Process and monitor discrepancies ensuring that returns and credits are processed appropriately.

About us

Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe - a great place to shape your career.With a workforce of over 30,000 colleagues, we work together to deliver exceptional care to more than 1 million people every year.Behind every patient cared for are people like you - keeping services running smoothly, supporting clinical teams, and helping create safe, welcoming environments for patients and our people alike.At MFT, we believe in the power of teamwork, respect, and inclusion. Our People Plan reflects our commitment to making MFT a place where everyone feels they belong, where your ideas are heard, and your contribution is truly valued. Join us and work smarter with our digital technology and thrive in a collaborative culture that empowers you to deliver your best to ensure that your work behind the scenes creates seamless, high-quality care and exceptional patient outcomes.Whether you're just starting out or looking to grow, we offer clear pathways for development and a culture that supports your wellbeing, ambition, and success. Everything you do makes a real difference to the lives of others.At MFT, your role matters, your impact is real, and you're part of something bigger from day one.

Details

Date posted

08 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £31,157 a year per annum (pro rata)

Contract

Permanent

Working pattern

Full-time

Reference number

349-COR-7813992-RL4

Job locations

Oxford Road Campus, Manchester University NHS Foundation Trust

The Boulevard

Manchester

M13 9WL

United Kingdom

Job description

Job responsibilities

IMPORTANT CANDIDATE INFORMATION

To find out more about the key responsibilities and the specific skills and experience youll need for this role, take a look at the Job Description & Person Specification attachments under the Documents to download heading.

Explore Inside MFT Your Candidate Place

To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place. This welcoming onestop hub gives you a real sense of who we are, what we stand for, how we reward and support you, and the many ways we care for you as you care for others. Youll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply.

To access Inside MFT Your Candidate Place, simply click on the relevant PDF document under the Documents to download heading and once opened, you can either scan QR code or click on the link provided.

Closing vacancy listings early

We welcome applications from a wide range of backgrounds and experiences.To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged.

Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.

Use of Artificial Intelligence (AI) in your application

Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOU, for our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.

Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.

Disclosure and Barring Service (DBS) check

As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone.

What is a DBS Check?

A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role:

Standard DBS: Checks for spent and unspent convictions, cautions, reprimands, and final warnings.

Enhanced DBS: Includes the above, plus any additional information held by local police thats considered relevant to the role.

Enhanced with Barred Lists: Includes all of the above, plus checks against the childrens and/or adults barred lists.

Who Needs a DBS Check

Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment team will let you know if this applies to your role.

The Costs for a DBS

At Manchester University NHS Foundation Trust (MFT), roles that require a DBS check are subject to a cost recovery policy. This means that the cost of submitting and processing a DBS application if you are successful and join us, will be deducted from your salary within the first three months of employment. If, however, you withdraw from a conditional offer after the DBS process has begun, you will still be liable for the cost incurred.

For more information about the cost of the various types of DBS, please visit: https://www.gov.uk/government/news/dbs-fees-are-changing-in-december

DBS Update Service

Candidates are also expected to register with the DBS Update Service which must be completed within 30 days of the certificate being issued. This helps streamline future employment checks and supports safer recruitment practices. For more information, please visit the DBS Update Service.

Job description Job responsibilities IMPORTANT CANDIDATE INFORMATION To find out more about the key responsibilities and the specific skills and experience youll need for this role, take a look at the Job Description & Person Specification attachments under the Documents to download heading. Explore Inside MFT Your Candidate Place To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place. This welcoming onestop hub gives you a real sense of who we are, what we stand for, how we reward and support you, and the many ways we care for you as you care for others. Youll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply. To access Inside MFT Your Candidate Place, simply click on the relevant PDF document under the Documents to download heading and once opened, you can either scan QR code or click on the link provided. Closing vacancy listings early We welcome applications from a wide range of backgrounds and experiences.To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged. Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below. Use of Artificial Intelligence (AI) in your application Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOU, for our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone. Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application. Disclosure and Barring Service (DBS) check As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone. What is a DBS Check? A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role: Standard DBS: Checks for spent and unspent convictions, cautions, reprimands, and final warnings. Enhanced DBS: Includes the above, plus any additional information held by local police thats considered relevant to the role. Enhanced with Barred Lists: Includes all of the above, plus checks against the childrens and/or adults barred lists. Who Needs a DBS Check Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment team will let you know if this applies to your role. The Costs for a DBS At Manchester University NHS Foundation Trust (MFT), roles that require a DBS check are subject to a cost recovery policy. This means that the cost of submitting and processing a DBS application if you are successful and join us, will be deducted from your salary within the first three months of employment. If, however, you withdraw from a conditional offer after the DBS process has begun, you will still be liable for the cost incurred. For more information about the cost of the various types of DBS, please visit: https://www.gov.uk/government/news/dbs-fees-are-changing-in-december DBS Update Service Candidates are also expected to register with the DBS Update Service which must be completed within 30 days of the certificate being issued. This helps streamline future employment checks and supports safer recruitment practices. For more information, please visit the DBS Update Service.

Person Specification

Qualifications

Essential

• Good standard of basic education or equivalent experience

Desirable

• Studying for CIPS, CILT, Supply Chain & Logistics or other related qualification

Experience

Essential

• Working knowledge of recognised Electronic Materials Management systems
• Understanding of Scan 4 Safety and GS1 initiatives.
• Experience of a customer services related department or similar environment.

Desirable

• Previous experience in a local NHS Supplies Department.
• Demonstrable understanding of medical stock management.
• Understanding of simple purchasing activity.
• Previous experience of working in a team environment.

Skills and Personal Attributes

Essential

• Customer care Communication and interpersonal skills.
• Literate, numerate, accurate
• Good analytical skills
• Organisational skills
• Computer literate
• Flexible approach

Desirable

• NHS or Public sector experience
• Presentation skills

Person Specification Qualifications Essential Good standard of basic education or equivalent experience Desirable Studying for CIPS, CILT, Supply Chain & Logistics or other related qualification Experience Essential Working knowledge of recognised Electronic Materials Management systems Understanding of Scan 4 Safety and GS1 initiatives. Experience of a customer services related department or similar environment. Desirable Previous experience in a local NHS Supplies Department. Demonstrable understanding of medical stock management. Understanding of simple purchasing activity. Previous experience of working in a team environment. Skills and Personal Attributes Essential Customer care Communication and interpersonal skills. Literate, numerate, accurate Good analytical skills Organisational skills Computer literate Flexible approach Desirable NHS or Public sector experience Presentation skills

Employer details

Employer name

Manchester University NHS Foundation Trust

Address

Oxford Road Campus, Manchester University NHS Foundation Trust

The Boulevard

Manchester

M13 9WL

United Kingdom

Employer's website

https://mft.nhs.uk/careers/ (Opens in a new tab)

Employer details

Employer name

Manchester University NHS Foundation Trust

Address

Oxford Road Campus, Manchester University NHS Foundation Trust

The Boulevard

Manchester

M13 9WL

United Kingdom

Employer's website

https://mft.nhs.uk/careers/ (Opens in a new tab)

Job summary

An exciting opportunity has arisen for an experienced and dynamic Programme Manager to lead the nationally recognised Blackburn with Darwen Trailblazer Programme - an innovative evaluation project designed to pioneer and transform mental health and wellbeing service delivery across our communities.

The Trailblazer is a unique collaboration between Sport England, Blackburn with Darwen Council Health and Wellbeing Service, University College London, and Lancashire & South Cumbria NHS Talking Therapies (NHS TT). This programme aims to evaluate the implementation of an intervention model which combines evidence-based psychological therapy with physical activity aimed at improving mental health outcomes for people accessing NHS Talking Therapies. The project has a strong focus on co-production with local Blackburn with Darwen stakeholders and gaining insights into the sustainability and scalability of the intervention.

This role is not a remote-working position and will require attendance at the designated workplace.

This is a fixed term role until 31st March 2028.

Main duties of the job

The Programme Manager will lead and manage this large scale, multi-agency programme, ensuring delivery of outcomes aligned with strategic objectives. Working alongside the Associate Director of Operations and the Consultant Clinical Lead for Talking Therapies, you will oversee the design, planning, and implementation of the Trailblazer's goals in line with best practice programme and project management methodologies.

A key aspect of the role involves building strong partnerships and maintaining effective communication across a wide network of stakeholders.

We are looking for someone who;

• Has proven experience in managing complex programmes or large-scale projects.
• Is confident leading multi agency partnerships and navigating diverse stakeholder environments.
• Demonstrates strong organisational, strategic planning, and problem-solving skills.
• Brings a forward thinking approach to service innovation and evidence-based practice.
• Is committed to supporting the delivery of integrated physical and mental health interventions.

About us

LSCFT values diversity and inclusion, recognising that talent from varied backgrounds creates a flexible, creative, and effective workforce. We actively challenge discrimination and welcome applications from all, regardless of age, disability (including those with experience of accessing or caring for someone who has accessed mental health or learning disability services), ethnicity, gender, religion, belief, or sexual orientation.

Our aim is to reflect the communities we serve, so we particularly encourage applications from under-represented groups. If you'd like to discuss your application, please ask.

We also welcome individuals with lived experience relevant to the role or service area, as your insight brings authenticity to our services.

LSCFT support flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours and flexi-time.

The wellbeing of our people is at the heart of everything we do. We offer a wide range of resources, tools and support to help you thrive both in and out of work.

Explore our full wellbeing offer here: Keeping our workforce well

Job summary

Stourside Medical Practice is based in the centre of Halesowen and supports the health needs of 6000 patients .

We are looking to recruit a Reception Team Leader to lead and develop our reception and administrative team within a busy, forward-thinking GP practice.

This is a key leadership role responsible for ensuring safe, efficient and patient-centred front-of-house operations. The successful candidate will oversee day-to-day service delivery, manage the reception team, and drive improvements in systems, processes and patient experience.

This is a hands-on role, working alongside the reception team as part of day-to-day duties.

The role would suit:

• An experienced senior receptionist ready to step into a management position
• An assistant practice manager who enjoys operational leadership and is happy to remain hands-on

Main duties of the job

• Lead and line manage the reception team, including performance management and staff development
• Oversee appointment systems and ensure consistent, safe booking processes
• Manage rotas and ensure appropriate staffing levels
• Drive improvements in workflows, efficiency and patient access
• Monitor performance and respond to patient feedback
• Oversee stock control, equipment and room readiness
• Act as a point of escalation for operational issues and patient concerns
• Support delivery of QOF and Enhanced Services
• Contribute to wider practice development and improvement projects

About us

We have an experienced team of salaried GPs, Nurses, HCAs and Non-Clinical staff with the practice actively involved in a thriving Primary Care Network with a variety of allied health professionals supporting the practice including a paramedic, a team of Pharmacists, Social Prescribers, First Contact Physiotherapist and a Mental Health support workers.

Details

Date posted

08 September 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A0805-26-0015

Job locations

14 Birmingham Street

Halesowen

West Midlands

B63 3HN

United Kingdom

Job description

Job responsibilities

Reception Manager Job Description

Job title: Reception Team LeaderLine manager: Lead GP / Partner Operational accountability: Practice Manager Hours per week:To cover 5 days a week Mon-Fri with remote oversight of weekend and evening clinics

Job Summary

The Reception Team Leader is responsible for the leadership, organisation and continuous improvement of reception and administrative services within the practice.

The post-holder will ensure safe, efficient and patient-centred front-of-house operations, maintaining high standards of access, communication and service delivery.

This role includes direct line management of the reception team, oversight of systems and processes, and responsibility for driving service improvements aligned with practice priorities.

The post-holder will work closely with the Lead GP and Practice Manager and will play a key role in the future development of the administrative function within the practice.

Given the level of access to confidential and sensitive information, the post-holder must maintain the highest standards of professionalism, integrity and confidentiality at all times.

The Reception Team Leader holds overall responsibility for reception processes, staffing and performance,

Leadership and Development

The Reception Team Leader will:

Lead and develop the reception team, including performance management, mentoring and succession planning

Work closely with the Lead GP and Practice Manager to develop leadership capability within the role, supporting progression into broader management responsibilities over time

Contribute to planning and improvement of patient access, workflow design and service delivery

Support continuity of operational leadership within the practice

Primary Responsibilities

Operational Management

Oversee the day-to-day running of reception and administrative services

Lead on the development, coordination and optimisation of clinical and administrative rotas

Always ensure appropriate staffing levels and effective cover

Develop, implement and maintain efficient office processes and workflows

Manage incoming deliveries, ensuring adherence to cold chain and relevant policies

Act as fire marshall and ensure appropriate safety processes are followed

People Management

Line manage all reception staff, including assisting with recruitment, leading induction, performance management and absence management

Conduct staff appraisals and support ongoing development

Identify and deliver training needs within the team

Foster a positive, supportive and accountable team culture

Lead on staff wellbeing, engagement and team cohesion initiatives

Service Delivery and Performance

Ensure consistent implementation of practice systems and workflows, particularly in relation to appointment booking, results handling and task management

Monitor reception performance (e.g. access, call handling, patient feedback) and take action to improve where required

Ensure adherence to agreed protocols and escalate concerns where processes are not followed

Act as a point of escalation for operational issues impacting patient safety or service delivery

Support delivery and optimisation of Enhanced Services and QOF-related administrative processes

Governance and Compliance

Maintain high standards of confidentiality and data protection at all times

Develop, implement and review reception policies and procedures

Act as first point of escalation for patient concerns and complaints, ensuring appropriate handling in line with policy

Ensure compliance with safeguarding, health and safety, and organisational policies

Contribute to clinical governance, audits and service improvement work

Wider Responsibilities

Deputise for the Practice Manager where appropriate

Attend and contribute to practice management meetings

Coordinate meeting agendas and take minutes where required

Support maintenance of the practice website and communication platforms

Promote and utilise patient feedback (e.g. Friends & Family Test, online reviews) to improve services

Support Patient Participation Group activity

Participate in audits and service improvement initiatives

Attend relevant external meetings where appropriate

Manage IT issues (liaise with Dudley IT where needed)

Manage building issues (liaise with NHSPS)

Core Expectations

Confidentiality

Maintain strict confidentiality of all patient and organisational information.

Equality and Inclusion

Treat patients and colleagues with dignity and respect, promoting equality and diversity at all times.

Health and Safety

Comply with health and safety requirements and ensure a safe working environment.

Training and Development

Undertake mandatory training and maintain up-to-date knowledge relevant to the role.

Person Specification

Qualifications

Essential

GCSE Maths & English (Grade C/Level 4 or equivalent)

Desirable

AMSPAR Level 3

Leadership/management qualification

Experience

Essential

Management/supervisory experience in a busy high pressured environment

Desirable

Primary care experience

Experience in staff development and appraisal

Clinical coding experience

Administrative experience

Knowledge and Skills

Excellent communication and interpersonal skills

Strong organisational and problem-solving abilities

Ability to lead, motivate and manage a team

Ability to implement and maintain systems and processes

Confident decision-maker with good judgement

Ability to manage competing priorities and workload

High level of professionalism, integrity and resilience

Understanding of confidentiality, safeguarding and governance

Ability to drive improvement and manage change

Other Requirements

Right To Work in the UK (sponsorship is not available)

DBS check

Occupational health clearance

Job description Job responsibilities Reception Manager Job Description Job title: Reception Team LeaderLine manager: Lead GP / Partner Operational accountability: Practice Manager Hours per week:To cover 5 days a week Mon-Fri with remote oversight of weekend and evening clinics Job Summary The Reception Team Leader is responsible for the leadership, organisation and continuous improvement of reception and administrative services within the practice. The post-holder will ensure safe, efficient and patient-centred front-of-house operations, maintaining high standards of access, communication and service delivery. This role includes direct line management of the reception team, oversight of systems and processes, and responsibility for driving service improvements aligned with practice priorities. The post-holder will work closely with the Lead GP and Practice Manager and will play a key role in the future development of the administrative function within the practice. Given the level of access to confidential and sensitive information, the post-holder must maintain the highest standards of professionalism, integrity and confidentiality at all times. The Reception Team Leader holds overall responsibility for reception processes, staffing and performance, Leadership and Development The Reception Team Leader will: Lead and develop the reception team, including performance management, mentoring and succession planning Work closely with the Lead GP and Practice Manager to develop leadership capability within the role, supporting progression into broader management responsibilities over time Contribute to planning and improvement of patient access, workflow design and service delivery Support continuity of operational leadership within the practice Primary Responsibilities Operational Management Oversee the day-to-day running of reception and administrative services Lead on the development, coordination and optimisation of clinical and administrative rotas Always ensure appropriate staffing levels and effective cover Develop, implement and maintain efficient office processes and workflows Manage incoming deliveries, ensuring adherence to cold chain and relevant policies Act as fire marshall and ensure appropriate safety processes are followed People Management Line manage all reception staff, including assisting with recruitment, leading induction, performance management and absence management Conduct staff appraisals and support ongoing development Identify and deliver training needs within the team Foster a positive, supportive and accountable team culture Lead on staff wellbeing, engagement and team cohesion initiatives Service Delivery and Performance Ensure consistent implementation of practice systems and workflows, particularly in relation to appointment booking, results handling and task management Monitor reception performance (e.g. access, call handling, patient feedback) and take action to improve where required Ensure adherence to agreed protocols and escalate concerns where processes are not followed Act as a point of escalation for operational issues impacting patient safety or service delivery Support delivery and optimisation of Enhanced Services and QOF-related administrative processes Governance and Compliance Maintain high standards of confidentiality and data protection at all times Develop, implement and review reception policies and procedures Act as first point of escalation for patient concerns and complaints, ensuring appropriate handling in line with policy Ensure compliance with safeguarding, health and safety, and organisational policies Contribute to clinical governance, audits and service improvement work Wider Responsibilities Deputise for the Practice Manager where appropriate Attend and contribute to practice management meetings Coordinate meeting agendas and take minutes where required Support maintenance of the practice website and communication platforms Promote and utilise patient feedback (e.g. Friends & Family Test, online reviews) to improve services Support Patient Participation Group activity Participate in audits and service improvement initiatives Attend relevant external meetings where appropriate Manage IT issues (liaise with Dudley IT where needed) Manage building issues (liaise with NHSPS) Core Expectations Confidentiality Maintain strict confidentiality of all patient and organisational information. Equality and Inclusion Treat patients and colleagues with dignity and respect, promoting equality and diversity at all times. Health and Safety Comply with health and safety requirements and ensure a safe working environment. Training and Development Undertake mandatory training and maintain up-to-date knowledge relevant to the role. Person Specification Qualifications EssentialGCSE Maths & English (Grade C/Level 4 or equivalent) Desirable AMSPAR Level 3 Leadership/management qualification Experience EssentialManagement/supervisory experience in a busy high pressured environment Desirable Primary care experience Experience in staff development and appraisal Clinical coding experience Administrative experience Knowledge and Skills Excellent communication and interpersonal skills Strong organisational and problem-solving abilities Ability to lead, motivate and manage a team Ability to implement and maintain systems and processes Confident decision-maker with good judgement Ability to manage competing priorities and workload High level of professionalism, integrity and resilience Understanding of confidentiality, safeguarding and governance Ability to drive improvement and manage change Other RequirementsRight To Work in the UK (sponsorship is not available) DBS check Occupational health clearance

Person Specification

About You

Essential

• Experience working in a GP practice essential
• Experience supervising or managing a team
• Comfortable working in a hands-on operational role
• Strong organisational and problem-solving skills
• Confident communicator with the ability to lead and support a team
• Able to manage competing priorities and drive change
• High level of professionalism, integrity and resilience
• Personal attributes: authentic, supportive leadership style with the confidence to challenge constructively where needed

Desirable

• Experience using clinical systems e.g. EMIS, DocMan, AccRx
• Experience in clinical coding and data quality

Person Specification About You Essential Experience working in a GP practice essential Experience supervising or managing a team Comfortable working in a hands-on operational role Strong organisational and problem-solving skills Confident communicator with the ability to lead and support a team Able to manage competing priorities and drive change High level of professionalism, integrity and resilience Personal attributes: authentic, supportive leadership style with the confidence to challenge constructively where needed Desirable Experience using clinical systems e.g. EMIS, DocMan, AccRx Experience in clinical coding and data quality

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Stourside Medical Practice

Address

14 Birmingham Street

Halesowen

West Midlands

B63 3HN

United Kingdom

Employer's website

https://www.stoursidenhs.co.uk/ (Opens in a new tab)

Employer details

Employer name

Stourside Medical Practice

Address

14 Birmingham Street

Halesowen

West Midlands

B63 3HN

United Kingdom

Employer's website

https://www.stoursidenhs.co.uk/ (Opens in a new tab)

Job summary

The successful post holder will be an experienced OD generalist and will play a key role in delivering the UHD People Strategy through the design and implementation of a broad range of OD interventions. This will include supporting organisational development, culture, leadership, team effectiveness and engagement initiatives.

You will be responsible for leading on OD projects working with the many stakeholders within our organisation and regional and national partners. The OD Practitioner is a core member of the Organisational Development Team. As a consultant you will provide professional advice and expertise to ensure interventions are designed to maximise organisational efficiency, value staff and improve patient outcomes. The role requires previous experience of co-ordinating and managing OD projects; delivering interventions in a complex organisation and facilitation within an Acute Hospitalenvironment or similar healthcare setting.

You will be a self-motivated, proactive, creative, hands-on and collaborative individual with an interest in building relationships at every level withinthe organisation and with external partners.

Interview: 6th October

Main duties of the job

• The OD Practitioner will be the lead for one of the key work streams within the OD Plan as directed by the UHD People Strategy; this will have a whole organisational impact and application, requiring engagement with internal and external stakeholders and forumsincluding; Culture & Engagement, Equality, Diversity & Inclusion, Leadership, Talent Managementand Team Integration.

• The OD Practitioner willplay a key role in the successful delivery of the trust strategies and key people objectives with the aim to develop a compassionate, inclusive culture at UHD, where staff feel valued, supported, involved, engaged and have a sense of belonging.

• The ODPractitioner will be influential in making UHDa great placeto work where morale is high, working collaboratively with staff and acting on their feedback.

• The OD Practitioner is a core member of theOrganisational Development Team. As a consultant they will provide professional advice andexpertiseto ensure interventions are designed to maximise organisational efficiency, value staff and improve patient outcomes.

• The post holder will be expected to handle highly confidential and sometimes contentious and sensitive information and be free to act on their own initiative.

About us

UHD are investing, developing and transforming Trust services in line with the New Hospital Programme. As part of this, some services may move site this year or next, either temporarily or permanently. Recruiting Managers will be happy to answer any service-specific questions at interview.

If a role or service relocates as part of a planned move, excess mileage will not be reimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under Trust or national terms and conditions.

UHD has active networks including Women's, BAME, Pride, EU, Pro Ability, and Armed Forces. We support Disability Confident and Armed Forces Covenant interview schemes.

AI tools may be used, but applications must honestly reflect your own skills and experience. Integrity is key to our recruitment process.

Details

Date posted

08 September 2026

Pay scheme

Agenda for change

Band

Band 7

Salary

£49,387 to £56,515 a year per annum

Contract

Permanent

Working pattern

Part-time

Reference number

153-CO06453-A

Job locations

Yeomans House

Yeomans Way

Bournemouth

BH8 0BJ

United Kingdom

Job description

Job responsibilities

The OD Practitioner will play a key role in the successful delivery of the trust strategies and key people objectives with the aim to develop a compassionate, inclusive culture at UHD, where staff feel valued, supported, involved, engaged and have a sense ofbelonging.

• As part of the team, create a culture of organisational development and learning across the Trust by providing expert advice and support for organisational development improvement projects based on national/local best practice, legislation, guidance and recommendations, designed to meet the objectives of the Trust.
• To lead on the research, design and development of training programmes and workshops and other educational approaches in supportof the OD work streams.
• To manage functions such as the Culture Champions, including any new recruitment, development and their on-going role in engagement and decision making in the Trust.To critically observe progress of culture and behaviour strategies in action to provide and influence future change with the Board.
• To work in partnership with Care Groups, Directorates and individual teams to provide a specialist internal OD consultancy and to develop the capacity and capability of managers to undertake OD activities within their area of responsibility.
• To introduce and design a range of tools and methodologies which support OD and leadership development and compliment quality improvement; embedding best practice across the Trust.

Job description Job responsibilities The OD Practitioner will play a key role in the successful delivery of the trust strategies and key people objectives with the aim to develop a compassionate, inclusive culture at UHD, where staff feel valued, supported, involved, engaged and have a sense ofbelonging. As part of the team, create a culture of organisational development and learning across the Trust by providing expert advice and support for organisational development improvement projects based on national/local best practice, legislation, guidance and recommendations, designed to meet the objectives of the Trust. To lead on the research, design and development of training programmes and workshops and other educational approaches in supportof the OD work streams. To manage functions such as the Culture Champions, including any new recruitment, development and their on-going role in engagement and decision making in the Trust.To critically observe progress of culture and behaviour strategies in action to provide and influence future change with the Board. To work in partnership with Care Groups, Directorates and individual teams to provide a specialist internal OD consultancy and to develop the capacity and capability of managers to undertake OD activities within their area of responsibility. To introduce and design a range of tools and methodologies which support OD and leadership development and compliment quality improvement; embedding best practice across the Trust.

Person Specification

Qualifications

Essential

• Relevant post graduate or masters level qualification or combination of qualifications and experience or recent relevant experience to masters level
• Notably within an Organisational Development or Leadership & Management discipline
• Facilitation within an Acute Hospital environment or similar healthcare setting

Desirable

• MBTI Step 1 & 2 practitioner
• ILM 5 award in Coaching & Mentoring (or equivalent)
• TED (Team Engagement & Development) Practitioner
• CIPD qualification
• Belbin Team Roles Practitioner
• FIRO-B Practitioner
• Programme or project management experience and or qualification

Experience

Essential

• Experience of designing and delivering a range of OD interventions to deliver improved outcomes.
• Working in a project management, or change management environment.
• Evidence of successful development and implementation of cultural change initiatives to achieve improved outcomes.
• Experience of writing and presenting Board reports, and designing development activities.
• Experience of working with staff at all levels to communicate, engage with, and listen to views.

Desirable

• Within an NHS acute hospital or similar environment

Skills

Essential

• Proven ability to diagnose and contract using the OD cycle
• Competent team and individual coach
• Ability to source internal and external data sources, analysis of data to support projects and report writing
• Well-developed IT skills
• Excellent written and oral communication skills
• Excellent numerical, verbal and critical reasoning
• Facilitation and presentation skills
• Proven team worker with the ability to motivate colleagues and staff
• Excellent organizational skills with the ability to respond effectively to multiple priorities
• Ability to influence across a broad range of stakeholders.
• Able to deal with conflict proactively
• Ability to coach others to find their own solutions
• Innovative, with the ability to "think differently" and challenge current behaviours and mind-sets
• Open to new ideas & change and actively promotes new ways of working
• Resilience to keep focused and positive for others
• Professional, credible and tactful
• Ability to act autonomously with specific guidelines

Knowledge

Essential

• Demonstrable understanding of culture in a complex organisation.
• Up to date knowledge of key current issues in organisational development both at a strategic and local level

Desirable

• Understanding complexity of culture in an Acute Hospital

Person Specification Qualifications Essential Relevant post graduate or masters level qualification or combination of qualifications and experience or recent relevant experience to masters level Notably within an Organisational Development or Leadership & Management discipline Facilitation within an Acute Hospital environment or similar healthcare setting Desirable MBTI Step 1 & 2 practitioner ILM 5 award in Coaching & Mentoring (or equivalent) TED (Team Engagement & Development) Practitioner CIPD qualification Belbin Team Roles Practitioner FIRO-B Practitioner Programme or project management experience and or qualification Experience Essential Experience of designing and delivering a range of OD interventions to deliver improved outcomes. Working in a project management, or change management environment. Evidence of successful development and implementation of cultural change initiatives to achieve improved outcomes. Experience of writing and presenting Board reports, and designing development activities. Experience of working with staff at all levels to communicate, engage with, and listen to views. Desirable Within an NHS acute hospital or similar environment Skills Essential Proven ability to diagnose and contract using the OD cycle Competent team and individual coach Ability to source internal and external data sources, analysis of data to support projects and report writing Well-developed IT skills Excellent written and oral communication skills Excellent numerical, verbal and critical reasoning Facilitation and presentation skills Proven team worker with the ability to motivate colleagues and staff Excellent organizational skills with the ability to respond effectively to multiple priorities Ability to influence across a broad range of stakeholders. Able to deal with conflict proactively Ability to coach others to find their own solutions Innovative, with the ability to "think differently" and challenge current behaviours and mind-sets Open to new ideas & change and actively promotes new ways of working Resilience to keep focused and positive for others Professional, credible and tactful Ability to act autonomously with specific guidelines Knowledge Essential Demonstrable understanding of culture in a complex organisation. Up to date knowledge of key current issues in organisational development both at a strategic and local level Desirable Understanding complexity of culture in an Acute Hospital

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

Yeomans House

Yeomans Way

Bournemouth

BH8 0BJ

United Kingdom

Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

Yeomans House

Yeomans Way

Bournemouth

BH8 0BJ

United Kingdom

Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

Job summary

We have an exciting opportunity in Critical Care at Royal Papworth Hospital with an excellent team of nurses and healthcare support workers providing expert care to patients and their families.

We are looking for resilient, highly motivated and compassionate individuals who thrive in a fast-paced environment join our large multi-disciplinary team. You will be involved in providing highly specialised care to critically unwell patients with complex nursing care needs. This includes supporting with transfers, collection of blood products, moving and handling procedures, assisting with extubating and chest drain removal as just a small sample of what is required in this interesting and varied role.

To support you in your career development we have a dedicated Critical Care Education team committed to supporting you. You will be expected to complete the Care Certificate if not already in possession supported by the clinical Education team. You will then commence the Critical Care Healthcare support worker competencies including supportive and assistive levels. To support your development in Critical Care you will be given supernumerary support, study days and our dedicated Critical Care Education Senior Healthcare Support worker will be there through every step of your journey with us.

Main duties of the job

As part of your role, you would be:

If you are a well organised, team player and able to deal with ever changing priorities then we would love to hear from you. As part of our team, we would expect you to be able to effectively multitask and ensure all infection control risks were managed effectively. We pride ourselves on delivering high quality patient care which is enhanced through good and clear communication and team working.

Whilst you may have experience in a care or hospital setting you may not have completed your Care Certificate, which is essential for this role. If so we would still like you to apply and if offered a post you will be employed initially on a band 2 salary, pay step 1 but on completion of the Care Certificate (generally within 12-16 weeks) you would move to the Band 3 salary, pay step 1

About us

Royal Papworth Hospital NHS Foundation Trust is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state-of-the-art hospital in Cambridge. We perform the most heart and/or lung transplants in the UK and carried out the UK's first successful heart transplant in 1979. It also offers emergency heart attack treatment, sleep centre care and is one of just five centres nationally for those in severe respiratory failure.

Based on the Cambridge Biomedical Campus the largest centre of medical research and health science in Europe the Trust is at the heart of treatments of the future. Royal Papworth became the first hospital trust in the country to be rated outstanding in all five areas assessed by the Care Quality Commission - a rating it still holds today. The Trust holds its values of compassion, excellence & collaboration at its core, and all colleagues joining the team are expected to uphold these in their day-to-day roles & interactions. Royal Papworth is proud of its diverse workforce and encourages people to embrace their individuality.

The Trust values difference and welcomes all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy & maternity, race, religion & belief, sex and sexual orientation. Providing they meet the minimum post criteria, applicants with disabilities will be offered an interview.

For a street view tour: https://royalpapworth.nhs.uk/virtual-tour

Job summary

Do you have an interest in nutritional support and looking for a Band 5 position at a leading adult cardiothoracic hospital?

We have a vacancy for a Band 5 dietitian to join our experienced and friendly team of dietitians and dietetic support staff. This rotational role offers the opportunity to gain experience in all areas of nutrition support including short and long term enteral feeding, supporting patients pre and post-surgery and those with long-term respiratory support needs.

Royal Papworth Hospital supports staff health and wellbeing with a dedicated team of staff offering mental, physical and financial assistance. Benefits of working here include free tea and coffee, a subsidised restaurant and discounted bus travel from park and ride sites to the hospital.

This is a permanent, full time 37.5 hours per week role.

We reserve the right to close the vacancy when sufficient applications have been received.

Main duties of the job

You will undertake comprehensive dietetic assessments of cardiothoracic patients who have a variety of clinical presentations and be responsible for daily prioritising of your caseload. This could also include attending multidisciplinary group meetings on behalf of the department or patient related as required.

You will provide support to other specialist areas in the absence of colleagues after appropriate training. This could include transplant, respiratory support and sleep centre and cystic fibrosis.

We provide dietetic student placements for both undergraduate and postgraduate courses and you will be involved in the student training programme.

As part of your role, you will contribute to audits and service development with opportunity to build your CPD portfolio. We have access to a range of CPD opportunities both internally and external nutrition related conferences such as BAPEN. In addition, you will be expected to keep up to date on dietetic knowledge by reviewing relevant journal articles, contributing to department journal club and attending relevant study days.

About us

Royal Papworth Hospital NHS Foundation Trust is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state-of-the-art hospital in Cambridge. We perform the most heart and/or lung transplants in the UK and carried out the UK's first successful heart transplant in 1979. It also offers emergency heart attack treatment, sleep centre care and is one of just five centres nationally for those in severe respiratory failure.

Based on the Cambridge Biomedical Campus the largest centre of medical research and health science in Europe the Trust is at the heart of treatments of the future. Royal Papworth became the first hospital trust in the country to be rated outstanding in all five areas assessed by the Care Quality Commission - a rating it still holds today. The Trust holds its values of compassion, excellence & collaboration at its core, and all colleagues joining the team are expected to uphold these in their day-to-day roles & interactions. Royal Papworth is proud of its diverse workforce and encourages people to embrace their individuality.

The Trust values difference and welcomes all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy & maternity, race, religion & belief, sex and sexual orientation. Providing they meet the minimum post criteria, applicants with disabilities will be offered an interview.

For a street view tour: https://royalpapworth.nhs.uk/virtual-tour

Job summary

We are looking to recruit a full-time First Contact Physiotherapist (37.5 hours per week) to join our established and experienced team.

As a First Contact Physiotherapist, you will work on-site in GP practices as part of a dynamic multidisciplinary team. You will assess, diagnose, and manage MSK patients at the first point of contact - with full autonomy and clinical support.

You will be embedded in your practice(s), working closely with GPs, receptionists, nurses, and other MDT colleagues to deliver integrated, personalised patient care.

You will have the opportunity to use or develop advanced skills, including injection therapy and independent prescribing, supported by protected CPD time and structured supervision.

Are you ready to transform MSK care at the frontline of Primary Care?

Do you want to:

• Work for the only MSK organisation in the UK certified as a Great Place to Work?
• Receive 12.5+ days per year of protected CPD and supervision time?
• Have funded training opportunities, including injection therapy and independent prescribing?
• Be part of a fast-growing, award-winning clinical organisation that puts people first?

Please note that the postcode listed in the advert is for reference only. This PCN operates across multiple GP practices within the area.

Main duties of the job

Clinical Practice

• Independently assess, diagnose, and manage MSK presentations, including complex cases
• Request investigations (e.g. imaging, blood tests) and make appropriate referrals
• Develop tailored self-management plans to support behavioural change and recovery
• Utilize full scope of practice, including prescribing and injection therapy (if qualified)
• Maintain daily utilisation records and collect Patient Satisfaction Questionnaires (PSQs)

Collaboration & Development

• Work within a GP-based MDT, fostering strong relationships with practice staff
• Educate colleagues on MSK triage pathways and provide informal guidance
• Support clinical audits and service improvement initiatives
• Help shape and refine local MSK care pathways

Leadership & Learning

• Participate in supervision and peer reflection sessions
• Continue development aligned with the HEE Roadmap to Practice
• Contribute to clinical governance and mentoring where appropriate

About us

Who are we......

Promni Health is a fully managed clinical service provider delivering integrated, multidisciplinary services across primary care, community and neighbourhood NHS settings throughout England.

Our Vision

To be the UKs leading clinical service partner to the NHS by improving access to care, strengthening services and enabling clinical teams to thrive across primary care, community and neighbourhood health systems.

We partner with Integrated Care Boards (ICBs), Primary Care Networks (PCNs), GP federations and practices to reduce system pressure, improve access to care and strengthen local services through accountable, high-quality clinical delivery.

Our Mission

Our mission is to design, deliver and manage safe, effective clinical services that improve patient access, strengthen NHS capacity and support sustainable care across primary care, community and neighbourhood settings.

Certified Great Place to Work Read what our team says here: https://www.greatplacetowork.co.uk/certified-company/1574534

Meet our leadership team here: https://promnihealth.co.uk/senior-management-team/

Why join Promni:https://promnihealth.co.uk/why-join-promni/

Details

Date posted

08 September 2026

Pay scheme

Other

Salary

£42,000 to £56,500 a year

Contract

Permanent

Working pattern

Full-time

Reference number

E0149-26-0212

Job locations

Blossom Health

82 Park Lane

Bedhampton

HAVANT

Hampshire

PO9 3HN

United Kingdom

Denmead Health Centre

Hambledon Road

Denmead

WATERLOOVILLE

Hampshire

PO7 6NR

United Kingdom

Job description

Job responsibilities

What You Will Do

Clinical Practice

• Independently assess, diagnose, and manage MSK presentations, including complex cases.
• Request investigations such as imaging and blood tests, and make appropriate referrals.
• Create tailored selfmanagement plans that support behavioural change and longterm recovery.
• Use your full scope of practice, including prescribing and injection therapy (where qualified).
• Record utilisation data daily and collect Patient Satisfaction Questionnaires (PSQs).

Collaboration & Development

• Work as part of a GPbased MDT and build strong, positive relationships with practice staff.
• Educate colleagues on MSK triage pathways and provide informal clinical guidance.
• Support clinical audits and contribute to service improvement initiatives.
• Help shape and refine local MSK care pathways.

Leadership & Learning

• Participate in supervision and peerreflection sessions.
• Continue progressing against the HEE Roadmap to Practice.
• Contribute to clinical governance and mentoring where appropriate.

What Were Looking For

Essential

• HCPC and CSP registered Physiotherapist.
• Minimum 5 years postgraduate clinical experience.
• Minimum 3 years MSK clinical experience.
• Understanding of the HEE Roadmap to Practice and the MSK Core Capabilities Framework.
• Active CPD portfolio aligned to the four pillars of advanced practice.

Desirable

• MSc Level 7 modules.
• Prior FCP or MSK triage experience (NHS or private sector).
• Experience working in GP practices.
• Experience using EMIS or SystmOne.
• Qualified in injection therapy and/or Independent Prescribing.

Key Skills

• Confident, friendly, and collaborative, with the ability to integrate smoothly into GP practice teams.
• Able to build strong working relationships with GPs, reception teams, nurses, and MDT colleagues.
• Excellent communication and clinical reasoning skills.
• Calm, resilient, and proactive in a fastpaced and evolving healthcare environment.
• Comfortable using digital tools and modern clinical systems.
• Committed to high standards of ethical, professional, and patientcentred care.

What We Offer

• 12.5+ days protected CPD time annually.
• Fully funded training in Injection Therapy and Independent Prescribing.
• 25 days annual leave + Bank Holidays (rising to 33 with service).
• Enhanced sick pay scheme.
• Corporate private healthcare cash plan via Medicash.
• Electric Vehicle Salary Sacrifice Scheme.
• Cycle2Work and TechScheme salary sacrifice options.
• Flexible workplace pension.
• Referafriend bonus scheme.
• A friendly, inclusive, and supportive team culture.

Equality, Diversity and Inclusion

Primary Care Physio welcomes applications from all backgrounds and is committed to fair and inclusive recruitment. We are happy to provide reasonable adjustments and support throughout the recruitment process. If you require assistance due to a disability or longterm health condition, please contact [email protected].

This supports:

• Equality Act 2010 (reasonable adjustments duty)
• NHS People Promise (Belonging, Compassionate and Inclusive)
• CQC WellLed domain (inclusive culture, fair treatment)

Job description Job responsibilities What You Will DoClinical PracticeIndependently assess, diagnose, and manage MSK presentations, including complex cases. Request investigations such as imaging and blood tests, and make appropriate referrals. Create tailored selfmanagement plans that support behavioural change and longterm recovery. Use your full scope of practice, including prescribing and injection therapy (where qualified). Record utilisation data daily and collect Patient Satisfaction Questionnaires (PSQs). Collaboration & DevelopmentWork as part of a GPbased MDT and build strong, positive relationships with practice staff. Educate colleagues on MSK triage pathways and provide informal clinical guidance. Support clinical audits and contribute to service improvement initiatives. Help shape and refine local MSK care pathways. Leadership & LearningParticipate in supervision and peerreflection sessions. Continue progressing against the HEE Roadmap to Practice. Contribute to clinical governance and mentoring where appropriate. What Were Looking ForEssentialHCPC and CSP registered Physiotherapist. Minimum 5 years postgraduate clinical experience. Minimum 3 years MSK clinical experience. Understanding of the HEE Roadmap to Practice and the MSK Core Capabilities Framework. Active CPD portfolio aligned to the four pillars of advanced practice. DesirableMSc Level 7 modules. Prior FCP or MSK triage experience (NHS or private sector). Experience working in GP practices. Experience using EMIS or SystmOne. Qualified in injection therapy and/or Independent Prescribing. Key SkillsConfident, friendly, and collaborative, with the ability to integrate smoothly into GP practice teams. Able to build strong working relationships with GPs, reception teams, nurses, and MDT colleagues. Excellent communication and clinical reasoning skills. Calm, resilient, and proactive in a fastpaced and evolving healthcare environment. Comfortable using digital tools and modern clinical systems. Committed to high standards of ethical, professional, and patientcentred care. What We Offer12.5+ days protected CPD time annually. Fully funded training in Injection Therapy and Independent Prescribing. 25 days annual leave + Bank Holidays (rising to 33 with service). Enhanced sick pay scheme. Corporate private healthcare cash plan via Medicash. Electric Vehicle Salary Sacrifice Scheme. Cycle2Work and TechScheme salary sacrifice options. Flexible workplace pension. Referafriend bonus scheme. A friendly, inclusive, and supportive team culture. Equality, Diversity and InclusionPrimary Care Physio welcomes applications from all backgrounds and is committed to fair and inclusive recruitment. We are happy to provide reasonable adjustments and support throughout the recruitment process. If you require assistance due to a disability or longterm health condition, please contact [email protected].This supports: Equality Act 2010 (reasonable adjustments duty) NHS People Promise (Belonging, Compassionate and Inclusive) CQC WellLed domain (inclusive culture, fair treatment)

Person Specification

Qualifications

Essential

• - HCPC and CSP registered Physiotherapist
• - A degree in Physiotherapy

Desirable

• - Completion of some level 7 MSc learning (HEE Roadmap Stage 1 & 2)
• - Qualified independent prescriber
• - Qualified injection therapist

Experience

Essential

• - Minimum 5 years post-graduate clinical experience
• - Minimum 3 years MSK clinical experience
• - Understanding of the HEE Roadmap to Practice and the MSK Core Capabilities Framework
• - Active CPD portfolio aligned to the 4 pillars of advanced practice
• - Where possible, reasonable adjustments will be considered to enable applicants to meet the requirements of the role.

Desirable

• - Prior FCP or MSK triage experience (private or NHS)
• - Experience working in GP practices
• - Experience using EMIS or SystmOne

Person Specification Qualifications Essential - HCPC and CSP registered Physiotherapist - A degree in Physiotherapy Desirable - Completion of some level 7 MSc learning (HEE Roadmap Stage 1 & 2) - Qualified independent prescriber - Qualified injection therapist Experience Essential - Minimum 5 years post-graduate clinical experience - Minimum 3 years MSK clinical experience - Understanding of the HEE Roadmap to Practice and the MSK Core Capabilities Framework - Active CPD portfolio aligned to the 4 pillars of advanced practice - Where possible, reasonable adjustments will be considered to enable applicants to meet the requirements of the role. Desirable - Prior FCP or MSK triage experience (private or NHS) - Experience working in GP practices - Experience using EMIS or SystmOne

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Promni Health

Address

Blossom Health

82 Park Lane

Bedhampton

HAVANT

Hampshire

PO9 3HN

United Kingdom

Employer's website

https://www.promnihealth.co.uk (Opens in a new tab)

Employer details

Employer name

Promni Health

Address

Blossom Health

82 Park Lane

Bedhampton

HAVANT

Hampshire

PO9 3HN

United Kingdom

Employer's website

https://www.promnihealth.co.uk (Opens in a new tab)

Job summary

This is a replacement/reconfiguration substantive post resulting from changes toorganisationofconsultantteam to deliver the existing respiratory and Cystic Fibrosis service. The post holder will join an established Respiratory and Cystic fibrosis service which provides tertiary respiratory care including Cystic fibrosis, Long-term ventilation, Sleep, Difficult asthma, Primary ciliary dyskinesia,Bronchiectasisand several other conditions.

Main duties of the job

The post holder will join an established Respiratory and Cystic fibrosis (CF) service which provides tertiary respiratory care including in CF, long term ventilation, sleep problems, difficult asthma, non-Cf bronchiectasis, Primary ciliarydyskinesiaand several other conditions. The post holder willparticipatein general respiratory and CF service outpatientprovisionand there is provision to develop a subspeciality interest in LTV and sleep based on post holder's experience and service needs. There is alsoscopeto support the development of CF service provision with newer expectations and specifications and lung function testing.

About us

Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centered care.

Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.

Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.

Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.

Details

Date posted

08 September 2026

Pay scheme

Hospital medical and dental staff

Grade

Consultant

Salary

£113,565 to £150,569 a year 9 PA post

Contract

Permanent

Working pattern

Part-time

Reference number

284-8248085-BC-KF-26

Job locations

Birmingham Children's Hospital

Birmingham

B46NH

United Kingdom

Job description

Job responsibilities

The post holder will work along with a team of 8 other consultants who work together to provide continuous cover for respiratory and CF patients. The post-holder will be involved in all aspects of the department as described above.Each newly appointed consultant will be expected toparticipatein a Trust-wide Consultant developmental programme designed to maximize their professional development during their early years as a consultant. This will include areas such as R&D, clinical leadership and management, education and training, and governance. A formal rolling programme delivered within the Trust in selected cohorts over 5 years. Office space is within the department, with personal IT and internet facilities and shared secretarial support.

Direct clinical care (DCC) comprises 7.0PAs and 2.0SPAs for Supporting Professional Activities (1.5 core SPA for teaching, audit, research, administration, clinical governance, appraisal and continuing professional development, additional 0.25 SPA for educational supervision and 0.25 SPA for service development as per specialty interest) are allocated to the post.Additionalroles such as educational lead, governance lead, serviceleadand CF Director come withadditionalSPAs and are carried out amongst the consultants in a rotational manner and as per interest/ departmental need. The DCC is to cover outpatient, inpatient and MDT clinical work and all clinical activitiespertaining tothe Consultant role. There is also potential to obtain up to 2additionalresearch PAs through the BWCH Charity funds.

The work is split over on service (On-call weeks) and non- on service weeks.

Job description Job responsibilities The post holder will work along with a team of 8 other consultants who work together to provide continuous cover for respiratory and CF patients. The post-holder will be involved in all aspects of the department as described above.Each newly appointed consultant will be expected toparticipatein a Trust-wide Consultant developmental programme designed to maximize their professional development during their early years as a consultant. This will include areas such as R&D, clinical leadership and management, education and training, and governance. A formal rolling programme delivered within the Trust in selected cohorts over 5 years. Office space is within the department, with personal IT and internet facilities and shared secretarial support. Direct clinical care (DCC) comprises 7.0PAs and 2.0SPAs for Supporting Professional Activities (1.5 core SPA for teaching, audit, research, administration, clinical governance, appraisal and continuing professional development, additional 0.25 SPA for educational supervision and 0.25 SPA for service development as per specialty interest) are allocated to the post.Additionalroles such as educational lead, governance lead, serviceleadand CF Director come withadditionalSPAs and are carried out amongst the consultants in a rotational manner and as per interest/ departmental need. The DCC is to cover outpatient, inpatient and MDT clinical work and all clinical activitiespertaining tothe Consultant role. There is also potential to obtain up to 2additionalresearch PAs through the BWCH Charity funds. The work is split over on service (On-call weeks) and non- on service weeks.

Person Specification

Qualifications

Essential

• Full GMC registration
• MRCPCH by examination or equivalent
• On the GMC's Specialist Register OR within six months of CCT at time of scheduled interview.

Desirable

• Higher Degree (MD, PhD, etc)
• Management training

Clinical Skills & Nature of Experience

Essential

• Appropriate progression of career to date
• Minimum of 2 years specialist training in units approved for training by Respiratory CSAC (RCPCH) or an established consultant in Respiratory Paediatrics elsewhere with equivalent experience.
• Competent in all aspects of the paediatric respiratory training curriculum for inpatient and outpatient management and competent in performing flexible bronchoscopy, reporting complex lung function tests and sleep study reporting.
• Skills to manage acutely ill child in setting of complex/ chronic respiratory issues Ability to interpret various specialist lung function tests
• Experience in managing safeguarding cases
• Valid Level 3 Safeguarding Training
• Valid BLS training

Desirable

• Special experience in long-term ventilation, difficult asthma and sleep to complement current interests within department
• Valid APLS

Academic Achievements

Essential

• Good knowledge and skills in clinical governance, patient safety and child protection procedures
• Completed audit cycle

Desirable

• Influenced guideline or protocol development and effected change in practice

Management

Essential

• Experience of management and leadership
• Evidence of development of innovative approaches to healthcare delivery
• Experience in developing and motivating staff

Desirable

• Attendance at recognised management course
• Evidence of some Regional or National experience of committee work

Personal Skills, Qualities, Aptitudes

Essential

• Ability to communicate with clarity in written and spoken English
• Capacity to gain confidence and trust from others
• Excellent communication skills
• Able to build strong and effective relationships with patients, families and colleagues
• Ability to cope with pressure from unexpected or urgent clinical situations
• Flexible and able to lead a professional team
• The ability to organise workload and prioritise competing demands, make decisions, exert appropriate authority
• Empathy, listening skills and patience
• Ability to work within team
• Honesty and integrity
• IT literacy

Desirable

• Innovation and an excellent ability to respond to and cope with change

Teaching

Essential

• "Training the trainers" training or equivalent Commitment to teaching and training

Desirable

• Experience in teaching and training
• Formal teaching qualification

Professional Development

Essential

• Commitment to Continuing Professional Development

Desirable

• To develop the speciality in co-operation with departmental colleagues

Other

Essential

• Ability to fulfil all of the duties of the post, including on-call commitments and travel requirements
• Satisfactory Enhanced DBS and required immigration status

Person Specification Qualifications Essential Full GMC registration MRCPCH by examination or equivalent On the GMC's Specialist Register OR within six months of CCT at time of scheduled interview. Desirable Higher Degree (MD, PhD, etc) Management training Clinical Skills & Nature of Experience Essential Appropriate progression of career to date Minimum of 2 years specialist training in units approved for training by Respiratory CSAC (RCPCH) or an established consultant in Respiratory Paediatrics elsewhere with equivalent experience. Competent in all aspects of the paediatric respiratory training curriculum for inpatient and outpatient management and competent in performing flexible bronchoscopy, reporting complex lung function tests and sleep study reporting. Skills to manage acutely ill child in setting of complex/ chronic respiratory issues Ability to interpret various specialist lung function tests Experience in managing safeguarding cases Valid Level 3 Safeguarding Training Valid BLS training Desirable Special experience in long-term ventilation, difficult asthma and sleep to complement current interests within department Valid APLS Academic Achievements Essential Good knowledge and skills in clinical governance, patient safety and child protection procedures Completed audit cycle Desirable Influenced guideline or protocol development and effected change in practice Management Essential Experience of management and leadership Evidence of development of innovative approaches to healthcare delivery Experience in developing and motivating staff Desirable Attendance at recognised management course Evidence of some Regional or National experience of committee work Personal Skills, Qualities, Aptitudes Essential Ability to communicate with clarity in written and spoken English Capacity to gain confidence and trust from others Excellent communication skills Able to build strong and effective relationships with patients, families and colleagues Ability to cope with pressure from unexpected or urgent clinical situations Flexible and able to lead a professional team The ability to organise workload and prioritise competing demands, make decisions, exert appropriate authority Empathy, listening skills and patience Ability to work within team Honesty and integrity IT literacy Desirable Innovation and an excellent ability to respond to and cope with change Teaching Essential "Training the trainers" training or equivalent Commitment to teaching and training Desirable Experience in teaching and training Formal teaching qualification Professional Development Essential Commitment to Continuing Professional Development Desirable To develop the speciality in co-operation with departmental colleagues Other Essential Ability to fulfil all of the duties of the post, including on-call commitments and travel requirements Satisfactory Enhanced DBS and required immigration status

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Birmingham Women's and Children's NHS Foundation Trust

Address

Birmingham Children's Hospital

Birmingham

B46NH

United Kingdom

Employer's website

https://bwc.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Birmingham Women's and Children's NHS Foundation Trust

Address

Birmingham Children's Hospital

Birmingham

B46NH

United Kingdom

Employer's website

https://bwc.nhs.uk/ (Opens in a new tab)

Job summary

Shape the Future of Neighbourhood Health

Are you an experienced Nurse Prescriber looking for an opportunity to work differently?

We are seeking a highly motivated Neighbourhood Health Practitioner (Prescriber) to join our developing Neighbourhood Health Team and play a key role in delivering the NHS vision of providing more proactive, personalised care closer to home through integrated neighbourhood services. This role supports the NHS neighbourhood health model, which aims to improve outcomes through multidisciplinary working, prevention, population health management and reducing health inequalities.

This is an exciting opportunity for an Enhanced Nurse who is passionate about complex care management, clinical leadership and integrated working across health, social care and community services.

Main duties of the job

As a Neighbourhood Health Practitioner, you will work autonomously across primary care and community settings, providing advanced clinical assessment, diagnosis, treatment and prescribing for patients with complex health needs.

You will have a pivotal leadership role within our Neighbourhood Multidisciplinary Team (MDT), providing clinical oversight for patients identified through population health management, risk stratification, frailty pathways and proactive case management.

Working closely with Care Coordinators, GPs, community services, social care, mental health teams and voluntary sector partners, you will help ensure patients receive coordinated, person-centred care that improves outcomes and reduces avoidable hospital admissions.

What You'll Be Doing

Providing expert clinical assessment, diagnosis, treatment and prescribing.

Leading clinical discussions within neighbourhood MDT meetings.

Providing clinical oversight of patients with complex and multiple long-term conditions.

Supporting proactive management of frailty, multimorbidity and high-intensity service users.

Providing clinical support and supervision to Care Coordinators managing complex patient cohorts.

Developing and reviewing personalised care and treatment plans.

Using population health intelligence to identify patients requiring early intervention.

Reducing health inequalities through proactive, community-based care.

Leading quality improvement initiatives and service development projects.

About us

Rayleigh and District Primary Care Network (PCN) is made up of 6 surgeries who have 56,437 registered patients. Our vision is to work in partnership with our colleagues and patients to provide the best primary care services in the community.

Why join us?

Join a dynamic and supportive network of local GP practices committed to providing high-quality, patient-centred care.

• Be part of a forward-thinking team that embraces new ideas and technologies to improve patient care.
• Work in a collaborative and nurturing environment where your professional growth is encouraged.
• Make a real difference in the lives of our patients and the wider community.
• Work as part of a wider multidisciplinary clinical team made up of clinical pharmacists, paramedics, nurse associates, pharmacy technicians and many more!

All of our PCN staff are employed by GP Healthcare Alliance (GPHA). GPHA values staff and can offer:

• NHS pension;
• A supportive and friendly working environment;
• Flexible working hours;
• Peer support;
• Support with training and development;
• 38 days annual leave per year, including bank holidays (pro rota);
• Reimbursement for parking and travel expenses for attending meetings/off site sessions.

Details

Date posted

08 September 2026

Pay scheme

Other

Salary

£51,846 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

A1852-26-0020

Job locations

Rayleigh PCN

Audley Mills

57 Eastwood Road

Rayleigh

Essex

SS6 7JF

United Kingdom

Job description

Job responsibilities

The Neighbourhood Health Practitioner (Prescriber) is an Enhanced Nurse working autonomously within a multidisciplinary neighbourhood health team to deliver proactive, person-centred, population-focused care for individuals, families and communities.

The post holder will support delivery of the NHS Neighbourhood Health model through the provision of enhanced clinical assessment, diagnosis, treatment, prescribing, care coordination, prevention, health promotion and long-term condition management. The role will contribute to reducing health inequalities, improving population health outcomes, supporting independence and delivering care closer to home through integrated working with primary care, community services, social care, mental health services and voluntary sector partners.

As an Independent Prescriber, the post holder will provide expert clinical leadership, oversight and management of patients with complex health needs, ensuring coordinated care, effective MDT working and timely intervention to improve outcomes and reduce avoidable hospital admissions.

The post holder will provide clinical leadership and oversight of the Neighbourhood MDT, supporting Care Coordinators and other members of the multidisciplinary team to deliver proactive, coordinated care for patients with complex needs.

Key responsibilities

Clinical Practice

Undertake comprehensive assessment, diagnosis, treatment and review of patients presenting with acute, chronic and complex health needs.

Independently prescribe medicines and treatments within professional competence and scope of practice.

Develop, implement and evaluate personalised care and treatment plans.

Deliver enhanced specialist nursing care within areas of expertise including:

o Wound care

o Diabetes

o Respiratory disease

o Cardiovascular disease

o Dementia

o Women's health

o Public health

o Population health management

Manage individuals with multiple long-term conditions, frailty and complex care needs.

Undertake home visits and community-based assessments as appropriate.

Support anticipatory care planning, personalised care and shared decision-making.

Identify and respond appropriately to safeguarding concerns.

Neighbourhood MDT Clinical Leadership and Care Coordination Oversight

Provide clinical leadership within neighbourhood multidisciplinary team (MDT) meetings.

Lead clinical discussions relating to risk stratification, population health management, frailty, complex care and proactive case management.

Act as the lead clinician for patients identified through neighbourhood MDT processes, ensuring appropriate assessment, diagnosis, treatment, prescribing and follow-up.

Maintain clinical oversight of patients requiring coordinated multidisciplinary interventions.

Provide clinical oversight of care plans developed through MDT discussions to ensure they remain clinically appropriate, person-centred and outcome focused.

Ensure agreed MDT actions are implemented, monitored and evaluated.

Provide professional and clinical support to Care Coordinators managing patients with complex health, frailty and social care needs.

Support Care Coordinators to identify clinical deterioration, escalating risk and safeguarding concerns, ensuring timely review and intervention.

Act as a readily accessible clinical resource for Care Coordinators and wider neighbourhood team members.

Lead multidisciplinary reviews for patients with complex needs, multimorbidity, frailty and high healthcare utilisation.

Support continuity of care through ongoing clinical oversight of patients discussed through neighbourhood MDT processes.

Promote integrated working across primary care, community services, mental health services, social care and voluntary sector organisations.

Contribute to reducing avoidable admissions and improving patient outcomes through proactive neighbourhood-based care.

Population Health and Neighbourhood Health Development

Support the development and delivery of neighbourhood-based models of care.

Use population health intelligence and risk stratification tools to identify patients requiring proactive intervention.

Contribute to reducing health inequalities and improving access to services for underserved populations.

Promote prevention, self-management, health education and wellbeing.

Support early intervention and prevention initiatives across neighbourhood populations.

Contribute to the development of integrated pathways that improve outcomes and patient experience.

Personalised Care and Patient Support

Empower individuals to manage their own health and wellbeing wherever appropriate.

Support treatment adherence through education, coaching and personalised care approaches.

Work collaboratively with carers and families involved in patient care.

Signpost and refer patients to appropriate community, voluntary sector and personalised care services.

Provide holistic support to individuals with complex physical, mental health and social care needs.

Leadership, Education and Service Improvement

Act as a senior clinical role model within the neighbourhood team.

Provide mentorship, supervision and support to registered nurses, nursing associates, healthcare support workers, apprentices and students.

Contribute to workforce development and succession planning.

Support implementation of evidence-based practice and national clinical standards.

Lead or contribute to quality improvement initiatives, clinical audits and service evaluation.

Support service redesign and innovation to improve patient outcomes and experience.

Participate in reflective practice and clinical supervision.

Maintain own professional development and support colleagues with learning and development activities.

Lead patient Clinical Education sessions and community outreach sessions.

Communication

Communicate effectively across a wide range of channels and with a wide range of individuals, the public, health, and social care professionals, maintaining the focus of communication on delivering and improving health and care services.

Demonstrate those inter-personal skills that promote clarity, compassion, empathy, respect, and trust.

Contribute to team success and challenge others constructively.

Communicate with individuals, carers, and other visitors in a courteous and helpful manner, whilst being mindful that there may be barriers to understanding.

Report to appropriate registered care professional information received from the individuals, carers, and members of the team.

Ensure all patient related information is treated sensitively and always adhere to the principals of confidentiality.

Report any accidents or incidents and raise any concerns as per organisational policy.

Ensure clear, concise, accurate and legible records and all communication is maintained in relation to care delivered adhering to local and national guidance.

Ensure ability to manage electronic records system taking cognisance of need to protect access (ID, passwords, swipe cards).

Health, safety, and security

• Use the personal security systems within the workplace according to practice guidelines.
• Identify the risks involved in work activities and undertake them in a way that manages the risks.

Quality

• Alert other team members to issues of quality and risk in the care of patients.
• Ensure own actions are consistent with clinical governance systems.
• Practice in accordance with agreed standards of care.
• Enable patients to access appropriate professionals in the team.
• Know the practice's policies, especially the whistle-blowing policy, available in the practice staff handbook.
• Be able to manage your own time effectively.

Equality and diversity

• Act in ways that recognise the importance of people's rights, interpreting them in a way that is consistent with procedures.
• Respect the privacy, dignity, needs and beliefs of patients and carers.
• Understand basic legal and communication issues regarding child abuse, family violence, vulnerable adults, substance abuse and addictive behaviour.

Information processes

• Record information and activities undertaken with patients and carers in an accurate and timely fashion using manual or computer systems as appropriate.
• Maintain confidentiality or information relating to patients, relatives, staff, and the practice.
• Maintain accurate and contemporaneous electronic patient records on SystmOne.
• Take the necessary precautions when transmitting information.

Duties and Responsibilities:

• Attend annual updates and mandatory training as required.
• Maintain necessary requirements to support NMC revalidation.
• Highlight any gaps in knowledge/training needs to their line manager to allow them the opportunity to offer support to fulfil the duties of this post.

Act in a manner that safeguards children and/or vulnerable adults as applicable to the role.

• Work in line with organisational policies and procedural guidelines.

Clinical governance

Maintain accurate, contemporaneous and legally compliant clinical records.

Ensure all care is delivered in accordance with NMC standards, organisational policies and clinical governance requirements.

Participate in incident reporting, risk management and learning from events.

Maintain patient confidentiality and comply with information governance requirements.

Ensure safe management and transportation of patient-identifiable information and smartcards.

Complete all mandatory training and maintain professional competencies.

Maintain compliance with NMC revalidation requirements.

Work in accordance with safeguarding policies and procedures for children and adults.

Promote equality, diversity and inclusion in all aspects of practice.

Job description Job responsibilities The Neighbourhood Health Practitioner (Prescriber) is an Enhanced Nurse working autonomously within a multidisciplinary neighbourhood health team to deliver proactive, person-centred, population-focused care for individuals, families and communities.The post holder will support delivery of the NHS Neighbourhood Health model through the provision of enhanced clinical assessment, diagnosis, treatment, prescribing, care coordination, prevention, health promotion and long-term condition management. The role will contribute to reducing health inequalities, improving population health outcomes, supporting independence and delivering care closer to home through integrated working with primary care, community services, social care, mental health services and voluntary sector partners.As an Independent Prescriber, the post holder will provide expert clinical leadership, oversight and management of patients with complex health needs, ensuring coordinated care, effective MDT working and timely intervention to improve outcomes and reduce avoidable hospital admissions.The post holder will provide clinical leadership and oversight of the Neighbourhood MDT, supporting Care Coordinators and other members of the multidisciplinary team to deliver proactive, coordinated care for patients with complex needs.Key responsibilitiesClinical Practice Undertake comprehensive assessment, diagnosis, treatment and review of patients presenting with acute, chronic and complex health needs. Independently prescribe medicines and treatments within professional competence and scope of practice. Develop, implement and evaluate personalised care and treatment plans. Deliver enhanced specialist nursing care within areas of expertise including: o Wound careo Diabeteso Respiratory diseaseo Cardiovascular diseaseo Dementiao Women's healtho Public healtho Population health management Manage individuals with multiple long-term conditions, frailty and complex care needs. Undertake home visits and community-based assessments as appropriate. Support anticipatory care planning, personalised care and shared decision-making. Identify and respond appropriately to safeguarding concerns.Neighbourhood MDT Clinical Leadership and Care Coordination Oversight Provide clinical leadership within neighbourhood multidisciplinary team (MDT) meetings. Lead clinical discussions relating to risk stratification, population health management, frailty, complex care and proactive case management. Act as the lead clinician for patients identified through neighbourhood MDT processes, ensuring appropriate assessment, diagnosis, treatment, prescribing and follow-up. Maintain clinical oversight of patients requiring coordinated multidisciplinary interventions. Provide clinical oversight of care plans developed through MDT discussions to ensure they remain clinically appropriate, person-centred and outcome focused. Ensure agreed MDT actions are implemented, monitored and evaluated. Provide professional and clinical support to Care Coordinators managing patients with complex health, frailty and social care needs. Support Care Coordinators to identify clinical deterioration, escalating risk and safeguarding concerns, ensuring timely review and intervention. Act as a readily accessible clinical resource for Care Coordinators and wider neighbourhood team members. Lead multidisciplinary reviews for patients with complex needs, multimorbidity, frailty and high healthcare utilisation. Support continuity of care through ongoing clinical oversight of patients discussed through neighbourhood MDT processes. Promote integrated working across primary care, community services, mental health services, social care and voluntary sector organisations. Contribute to reducing avoidable admissions and improving patient outcomes through proactive neighbourhood-based care.Population Health and Neighbourhood Health Development Support the development and delivery of neighbourhood-based models of care. Use population health intelligence and risk stratification tools to identify patients requiring proactive intervention. Contribute to reducing health inequalities and improving access to services for underserved populations. Promote prevention, self-management, health education and wellbeing. Support early intervention and prevention initiatives across neighbourhood populations. Contribute to the development of integrated pathways that improve outcomes and patient experience.Personalised Care and Patient Support Empower individuals to manage their own health and wellbeing wherever appropriate. Support treatment adherence through education, coaching and personalised care approaches. Work collaboratively with carers and families involved in patient care. Signpost and refer patients to appropriate community, voluntary sector and personalised care services. Provide holistic support to individuals with complex physical, mental health and social care needs.Leadership, Education and Service Improvement Act as a senior clinical role model within the neighbourhood team. Provide mentorship, supervision and support to registered nurses, nursing associates, healthcare support workers, apprentices and students. Contribute to workforce development and succession planning. Support implementation of evidence-based practice and national clinical standards. Lead or contribute to quality improvement initiatives, clinical audits and service evaluation. Support service redesign and innovation to improve patient outcomes and experience. Participate in reflective practice and clinical supervision. Maintain own professional development and support colleagues with learning and development activities. Lead patient Clinical Education sessions and community outreach sessions. Communication Communicate effectively across a wide range of channels and with a wide range of individuals, the public, health, and social care professionals, maintaining the focus of communication on delivering and improving health and care services. Demonstrate those inter-personal skills that promote clarity, compassion, empathy, respect, and trust. Contribute to team success and challenge others constructively. Communicate with individuals, carers, and other visitors in a courteous and helpful manner, whilst being mindful that there may be barriers to understanding. Report to appropriate registered care professional information received from the individuals, carers, and members of the team. Ensure all patient related information is treated sensitively and always adhere to the principals of confidentiality. Report any accidents or incidents and raise any concerns as per organisational policy. Ensure clear, concise, accurate and legible records and all communication is maintained in relation to care delivered adhering to local and national guidance. Ensure ability to manage electronic records system taking cognisance of need to protect access (ID, passwords, swipe cards).Health, safety, and security Use the personal security systems within the workplace according to practice guidelines. Identify the risks involved in work activities and undertake them in a way that manages the risks. Quality Alert other team members to issues of quality and risk in the care of patients. Ensure own actions are consistent with clinical governance systems. Practice in accordance with agreed standards of care. Enable patients to access appropriate professionals in the team. Know the practice's policies, especially the whistle-blowing policy, available in the practice staff handbook. Be able to manage your own time effectively. Equality and diversity Act in ways that recognise the importance of people's rights, interpreting them in a way that is consistent with procedures. Respect the privacy, dignity, needs and beliefs of patients and carers. Understand basic legal and communication issues regarding child abuse, family violence, vulnerable adults, substance abuse and addictive behaviour. Information processes Record information and activities undertaken with patients and carers in an accurate and timely fashion using manual or computer systems as appropriate. Maintain confidentiality or information relating to patients, relatives, staff, and the practice. Maintain accurate and contemporaneous electronic patient records on SystmOne. Take the necessary precautions when transmitting information. Duties and Responsibilities: Attend annual updates and mandatory training as required. Maintain necessary requirements to support NMC revalidation. Highlight any gaps in knowledge/training needs to their line manager to allow them the opportunity to offer support to fulfil the duties of this post. Act in a manner that safeguards children and/or vulnerable adults as applicable to the role. Work in line with organisational policies and procedural guidelines. Clinical governance Maintain accurate, contemporaneous and legally compliant clinical records. Ensure all care is delivered in accordance with NMC standards, organisational policies and clinical governance requirements. Participate in incident reporting, risk management and learning from events. Maintain patient confidentiality and comply with information governance requirements. Ensure safe management and transportation of patient-identifiable information and smartcards. Complete all mandatory training and maintain professional competencies. Maintain compliance with NMC revalidation requirements. Work in accordance with safeguarding policies and procedures for children and adults. Promote equality, diversity and inclusion in all aspects of practice.

Person Specification

Experience

Essential

• Currently working at an Enhanced Level of Practice as described within the Primary Care and General Practice Nursing Career and Core Capabilities Framework.
• Experience in management of long-term conditions e.g., asthma, COPD, Diabetes, hypertension, asthma, CHD in primary or community care.
• Significant post-registration experience in primary care, community services, elderly care, frailty, or long-term condition management.
• Previous experience of leading and developing a nursing team.
• Understanding and knowledge of policy developments related to the delivery of primary care services, clinical governance and Quality and Outcomes Framework.
• Knowledge of national standards that inform practice (e.g., National Service Frameworks, NICE guidelines etc).
• Understanding of their accountability arising from the NMC Code of Professional Conduct (2004) and medico-legal aspects of the Nurse Practitioner role.
• Ability to work effectively as a team player under appropriate supervision, and as part of a multi-disciplinary team.
• Understand requirements for NMC professional Revalidation and understanding of the importance of following procedures and treatment plans.
• Insight into how to evaluate own strengths and development needs, seeking advice where appropriate.
• Evidence of time management skills and ability to prioritise.
• Ability to communicate with members of the public and health and care providers.
• Courteous, respectful, and helpful always.
• Ability to deal with non-routine and unpredictable nature of the workload and individual patient contact.
• Ability to move between sites working across health and social care as required by the needs of the development programme.
• Ability to take part in reflective practice and clinical supervision activities.
• Understanding of the importance of the promotion of health and wellbeing (Making Every Contact Count).
• Ability to assess and manage patient risk effectively and safely.
• Time management and ability to prioritise workload.

Desirable

• Good working knowledge of the GP Clinical System (SystmOne).

Qualifications

Essential

• QualificationsRegistered Nurse Degree and with an active NMC license to practice.
• Postgraduate qualification at level 7 in a relevant specialist area (minor illness, wound care, diabetes, respiratory, cardiovascular disease, dementia, womens health, public health, population health management).
• V300 non-medical prescribing qualification.
• Accredited training in Chronic Disease Management
• Currently working at an Enhanced Level of Practice as described within the Primary Care and General Practice Nursing Career and Core Capabilities Framework.

Desirable

• Post graduate diploma or degree (Primary Care)
• Cervical Cytology Qualification
• Management/Clinical Leadership qualification or equivalent experience.
• NMCs Academic Assessors, Practice Supervisors and Practice Assessors accreditations.

Clinical Knowledge & Skills

Essential

• Immunisations (flu, routine, childhood, B12, travel)
• Wound Care / Treatment of small injuries / Removal of sutures & staples
• Womens health (Cervical cytology, contraception, etc.)
• Understanding of frailty, dementia, end-of-life care, safeguarding, and capacity assessments.
• Knowledge and understanding of the NHS Neighbourhood Health Framework Principles.
• Knowledge and understanding of health inequalities and inclusion health principles.

Person Specification Experience Essential Currently working at an Enhanced Level of Practice as described within the Primary Care and General Practice Nursing Career and Core Capabilities Framework. Experience in management of long-term conditions e.g., asthma, COPD, Diabetes, hypertension, asthma, CHD in primary or community care. Significant post-registration experience in primary care, community services, elderly care, frailty, or long-term condition management. Previous experience of leading and developing a nursing team. Understanding and knowledge of policy developments related to the delivery of primary care services, clinical governance and Quality and Outcomes Framework. Knowledge of national standards that inform practice (e.g., National Service Frameworks, NICE guidelines etc). Understanding of their accountability arising from the NMC Code of Professional Conduct (2004) and medico-legal aspects of the Nurse Practitioner role. Ability to work effectively as a team player under appropriate supervision, and as part of a multi-disciplinary team. Understand requirements for NMC professional Revalidation and understanding of the importance of following procedures and treatment plans. Insight into how to evaluate own strengths and development needs, seeking advice where appropriate. Evidence of time management skills and ability to prioritise. Ability to communicate with members of the public and health and care providers. Courteous, respectful, and helpful always. Ability to deal with non-routine and unpredictable nature of the workload and individual patient contact. Ability to move between sites working across health and social care as required by the needs of the development programme. Ability to take part in reflective practice and clinical supervision activities. Understanding of the importance of the promotion of health and wellbeing (Making Every Contact Count). Ability to assess and manage patient risk effectively and safely. Time management and ability to prioritise workload. Desirable Good working knowledge of the GP Clinical System (SystmOne). Qualifications Essential QualificationsRegistered Nurse Degree and with an active NMC license to practice. Postgraduate qualification at level 7 in a relevant specialist area (minor illness, wound care, diabetes, respiratory, cardiovascular disease, dementia, womens health, public health, population health management). V300 non-medical prescribing qualification. Accredited training in Chronic Disease Management Currently working at an Enhanced Level of Practice as described within the Primary Care and General Practice Nursing Career and Core Capabilities Framework. Desirable Post graduate diploma or degree (Primary Care) Cervical Cytology Qualification Management/Clinical Leadership qualification or equivalent experience. NMCs Academic Assessors, Practice Supervisors and Practice Assessors accreditations. Clinical Knowledge & Skills Essential Immunisations (flu, routine, childhood, B12, travel) Wound Care / Treatment of small injuries / Removal of sutures & staples Womens health (Cervical cytology, contraception, etc.) Understanding of frailty, dementia, end-of-life care, safeguarding, and capacity assessments. Knowledge and understanding of the NHS Neighbourhood Health Framework Principles. Knowledge and understanding of health inequalities and inclusion health principles.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

GP Healthcare Alliance

Address

Rayleigh PCN

Audley Mills

57 Eastwood Road

Rayleigh

Essex

SS6 7JF

United Kingdom

Employer's website

http://www.gphealthcarealliance.co.uk/ (Opens in a new tab)

Employer details

Employer name

GP Healthcare Alliance

Address

Rayleigh PCN

Audley Mills

57 Eastwood Road

Rayleigh

Essex

SS6 7JF

United Kingdom

Employer's website

http://www.gphealthcarealliance.co.uk/ (Opens in a new tab)

Job summary

The postholder will work as part of the Integrated Community Nursing Service on the Isle of Wight, delivering high quality nursing care to patients in their own homes as part of a rapidly developing community based model. As a Registered Nurse, they will contribute to safe, compassionate and evidence based care, supporting the Trust's commitment to excellence and continuous improvement.

The role involves working flexibly across three locality teams and collaborating closely with a wide range of partners, including Earl Mountbatten Hospice, Urgent Community Response, Allied Health Professionals, GPs, Practice Nurses, Specialist Nurses, mainland hospitals and voluntary or statutory agencies. The postholder will use strong interpersonal and clinical skills to assess, plan and deliver care, ensuring patients receive the right support in the right place.

For this role you are required to hold a full UK driving licence and have access to vehicle that you can use for work that has business insurance cover, as it involves travel across the island. The postholder must be able to work independently within a busy community environment, demonstrate evidence-based practice, and uphold the Trust's values in all interactions with patients, families and colleagues.

Main duties of the job

Our mission is to make sure that our community is at the heart of everything we do and that we hold our values across all our services.

We are committed to endorsing inclusion, diversity and multiculturalism throughout out services and as such, our procedures and policies ensure that applicants are always treated fairly throughout the recruitment process.

Why not come and see for yourself the care we give to our patients and staff. Apply to be part of our team today.

It is essential that you have a valid driving licence to drive in the United Kingdom as the role is community based.

Clinical skills in all types of urinary catheterisation, syringe driver management, wound management and diabetes management are desirable, but not essential.

Support and training will be available to ensure safe a safe transition to working in the community setting.

A preceptorship programme is available.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, combining the expertise and services of multiple NHS providers to deliver high-quality healthcare across Hampshire and the Isle of Wight.

With a dedicated workforce exceeding 12,000 staff and a footprint that spans more than 200 sites across Hampshire, we offer an extensive range of services, including mental health, learning disabilities, community, and physical health care, reaching diverse communities across urban, rural, and coastal areas.

We are committed to delivering care with compassion, accountability, respect, and excellence, ensuring that our patients and service users are at the heart of everything we do. By working closely with our partners, we're creating a forward-thinking, inclusive organisation that champions staff development, well-being, and collaboration.

Join us and be part of an organisation dedicated to delivering exceptional healthcare; where your skills and ambitions can make a real difference to the communities we serve, now and in the future.

Job summary

We are seeking an experienced and people-focused HR professional to join us as Deputy HR Services Manager and play a key role in shaping the employee experience at Loughborough University.

This is an exciting opportunity to manage and develop a team delivering high-quality, employee-centred HR services across the employee lifecycle, while driving continuous improvement, supporting organisational priorities and helping to create an inclusive and positive experience for our employees and managers.

As Deputy HR Services Manager:

• you will work closely with colleagues across Human Resources and the wider University to ensure our people processes are efficient, compliant and customer focused.

• you will manage a supportive team, provide specialist guidance and coaching on complex employee matters and help enhance the HR services function through data insight, process improvement and technology.

Main duties of the job

About the Role

Reporting to the HR Services Manager, you will:

• Manage, coach and develop a high-performing HR Services team

• Deliver an excellent, employee-centred HR service across the employee lifecycle

• Act as a senior escalation point for complex HR queries and employee matters

• Use data insights to drive continuous improvements and inform decision-making

• Support key university processes and committees, including Academic Promotion

• Work collaboratively across HR to improve processes, optimise systems and enhance the employee experience

• Promote equity, diversity and inclusion in all that we do

About You

If you are passionate about delivering excellent HR services, developing high-performing teams and driving continuous improvement, we would love to hear from you.

You will bring significant HR experience gained within a large and complex organisation, alongside proven experience of managing and developing teams. You will have strong operational HR knowledge across the employee lifecycle, excellent stakeholder management skills and the ability to use data to improve services and inform decision making.

You will be a proactive and collaborative problem-solver with up-to-date employment law knowledge, experience of driving service improvements and a commitment to creating an inclusive and positive workplace.

About us

Based in the Heart of UK, Loughborough University is one of the country's leading universities, as such we understand the importance of investing our staff and their professional development.

Our Benefits

At Loughborough, our benefits are designed to support your life inside and outside of work, helping you to thrive and feel valued as part of our community. Examples of our benefits include:

Time off -generous holiday allowance, including 14 university closure days and bank holidays, with the option to buy extra through our holiday purchase scheme.

Where you work- access to a range of fantastic facilities with plenty of green space across our 523-acre East Midlands campus, plus an exciting community at our London campus on the Queen Elizabeth Olympic Park

Financial Wellbeing -competitive pay, two excellent pension schemes, and everyday savings opportunities.

Support for you and those close to you -through our range of family leave options, as well as access to an on-site nursery at our East Midlands campus, flexible and hybrid working options.

Health and Wellbeing-discounted gym memberships and access to world-class sporting facilities, including physiotherapy, plus healthcare offers such as eyesight testing and wellbeing support.

Travel and sustainability- access to our electric vehicle and cycle-to-work schemes, as well as a variety of travel offers to support sustainable commuting.

Discover more about the full range of rewards and benefits at Loughborough University.