Job description

Job responsibilities

Governance and Risk Management

• Identify and escalate risks arising from complaints and feedback for inclusion in the organisational risk register, ensuring alignment with internal protocols and managerial oversight.
• Coordinate reports to the Integrated Governance Committee (IGC), write minutes for the meeting, share meeting papers in a timely manner and follow up on actions from the meeting.
• Prepare Risk meeting papers, share meeting papers in a timely manner and follow up on actions from the meeting.
• Maintain management of risk documentation and contribute to risk mitigation process.

Complaint and Feedback Management

• Oversee the end-to-end complaints and feedback process, including:
• Acknowledgement of complaints
• Gathering staff statements and relevant clinical records
• Updating complaint records in the Datix system
• Draft responses to simple complaints and coordinate response preparation for complex clinical cases in collaboration with relevant leads.
• Record outcomes of investigations, identify learning, and ensure that all resulting actions are logged and tracked to completion.
• Organise and take minutes for second-stage complaints meetings.
• Respond to Parliamentary and Health Service Ombudsman (PHSO) requests in coordination with the line manager and relevant operational leads.
• Manage the governance feedback inbox, ensuring effective triage and timely escalation of issues.
• Maintain a live tracking log of complaints, risks, and feedback actions to ensure resolution and learning are consistently implemented
• Key responsibilities include producing high-quality governance reports, managing complaint- second-stage complaints procedures, and ensuring the accurate and timely submission of documentation to internal and external as required

Incident and Investigation Management

• Prepare Incident review meeting papers, share meeting papers in a timely manner and follow up on actions from the meeting.
• Support immediate incident reviews and coordination of investigations in accordance with the Patient Safety Incident Response Framework (PSIRF) and duty of candour obligations.
• Collate and submit timely documentation for both internal and external investigations.
• Coordinate and support all meetings related to PSIRF methodologies
• Track and follow up on open improvement actions resulting from incidents, complaints, and claims, ensuring accountability and resolution.

Legal and Inquest Coordination

• Liaise with the Legal Services Team to facilitate staff involvement in inquests and legal proceedings.
• Ensure that all necessary documentation and statements are prepared to support litigation and inquest processes.
• Contribute to thorough investigations to support legal submissions in collaboration with corporate and clinical teams.

Reporting and Assurance

• Prepare governance papers for Quality and Safety Meetings and PSIRF Learning Panels.
• Support IGC meeting process by sending papers and taking minutes
• Coordinate the collation and analysis of reports related to audits, patient experience, complaints, and emerging themes.

• Support the implementation of quality improvement actions driven by complaints and governance data.

Safeguarding (Cover Duties)

• Provide cover for safeguarding governance responsibilities, including:
• Responding to CPIS alerts, missing persons, and safeguarding records requests
• Participating in safeguarding and risk compliance meetings
• Managing safeguarding inboxes and supporting internal safeguarding functions

Data Protection

PELC is registered under the Data Protection Act 1984. You must not at any time use the personal data held by PELC for a purpose not described in the Register entry or disclose such data to a third party. If you are in any doubt regarding what you should or should not do in connection with the Data Protection Act then you must contact the Senior ICT Lead/Manager.

Equal Opportunities

PELC is an Equal Opportunities employer and all employees are required to abide by and promote the policy and code of practice, as well as being aware of and operate within all relevant legislation.

Health & Safety

Employees must be aware of the responsibility placed on them under the Health and Safety at Work Act (1974) to maintain a healthy and safe working environment for both staff and visitors. Employees also have a duty to observe obligation under the PELC and departmental Health and Safety policies, and to maintain awareness of safe practices and assessment of risk.

Financial Regulations

All staff are responsible for security of the property of the PELC, avoiding loss or damage of property, and being economical and efficient in the use of resources. Staff should conform with the requirements of the standing Orders, Standing Financial Instructions and other financial procedures including the Code of Conduct and Accountability and the Fraud and Corruption Policy.

Person Specification

Qualifications

Essential

• Education: Degree level qualification.

Desirable

• PSIRF Training desirable.
• Masters level qualification desirable.

Skills

Essential

• Skills: Excellent communication, organisation, coordination and IT skills, ability to prioritise workload, analyse data and influence others.
• Personal Qualities: Flexible, adaptable, motivated, enthusiastic, able to work under pressure and both independently and as part of a team.

Experience

Essential

• Complaints management, incident management, NHS/primary care experience, risk management, safeguarding processes, claims and inquests, project/change management.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Partnership of East London Co-operatives (PELC) Ltd

Address

Unit 3, Bourne Court

Southend Road

Woodford

IG8 8HD

United Kingdom

Employer's website

https://pelc.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached the job description and person specification for more information about this role.

Person Specification

Qualifications

Essential

• GCSE/level 5 or above in English and Maths or equivalent.
• Qualification in health or care e.g. NVQ LEVEL 4 Training to Diploma or foundation level
• Assistant practitioner qualification

Knowledge

Essential

• Ability to demonstrate understanding of Occupational Therapy
• Ability to demonstrate understanding of the client group with which the post holder will work e.g. Mental health difficulties,

Experience

Essential

• Previous experience of working in a support worker role with people who experience mental health difficulties with an understanding of the roles of other professions within the multi-disciplinary team
• Experience of working with people with a broad range of Mental Health conditions and people who have cognitive, physical, learning disability or challenging behaviour
• Previous experience working in therapy/care settings e.g. inpatient settings or social services agency/department

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lancashire & South Cumbria NHS Foundation Trust

Address

Pendleview - Royal Blackburn Hospital

Blackburn

BB2 3HH

United Kingdom

Employer's website

https://www.lscft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see the attached job description and person specification for more information about this role.

Person Specification

Education/ Qualifications

Essential

• Professional qualification in a mental health or social welfare discipline OR agreed Association of Family Therapy (AFT) equivalent.
• Postgraduate training in Systemic Practice to enable the title of Systemic Practitioner - namely completion of either 'AFT approved' Intermediate Level Systemic Practice Training or CYP-IAPT in Systemic Family Practice.
• Registration with the appropriate regulatory body for core profession.

Knowledge

Essential

• Skills in the use of methods of Systemic Practice/ family based assessment, intervention and management frequently requiring sustained and intense concentration.
• High level of relationship and communication skills to work with clients, families and/or professionals where the atmosphere might be both pressured and emotive.
• Well-developed skills in the ability to comprehend and communicate effectively, orally and in writing, complex, highly technical and/or clinically sensitive information in a manner appropriate to a range of settings and audiences, including complex emotive situations and those with impaired communication capacities.

Personal

Essential

• Ability to sit for extended periods of time and maintain intense focussed concentration during clinical tasks often with pressurised circumstances
• Ability to withstand high levels of emotionally charged situations.
• Ability to contain and work with organisational stress and ability to "hold" the stress of others.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Lancashire & South Cumbria NHS Foundation Trust

Address

North Lancs & South Cumbria SPCMHT

East Barn

Lancaster

LA1 4JJ

United Kingdom

Employer's website

https://www.lscft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job summary:

The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.

Clinical responsibilities:

• In accordance with the practice timetable, as agreed, the post-holder will make him/her-self available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion
• Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
• Assessing the health care needs of patients with undifferentiated and undiagnosed problems
• Screening patients for disease risk factors and early signs of illness
• In consultation with patients and in line with current practice disease management protocols, developing care plans for health
• Providing counselling and health education
• Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
• Recording clear and contemporaneous consultation notes to agreed standards
• Collecting data for audit purposes
• Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
• Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate
• In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Other responsibilities within the organisation:

• Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety
• A commitment to life-long learning and audit to ensure evidence-based best practice
• Contributing to evaluation/audit and clinical standard setting within the organisation
• Contributing to the development of computer-based patient records
• Contributing to the summarising of patient records and read-coding patient data
• Attending training and events organised by the practice or other agencies, where appropriate.

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & safety:

The post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):

• Using personal security systems within the workplace according to practice guidelines
• Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
• Providing advice on the correct and safe management of the specimens process including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
• Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients.
• Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances)
• Hand hygiene standards for self and others
• Managing directly all incidents of accidental exposure
• Management and advice relating to infection control and clinically based patient care protocols, and implementation of those protocols across the practice
• Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate to the responsible person
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
• Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
• Monitoring practice facilities and equipment in relation to infection control, ensuring that proper use is made of hand cleansing facilities, wipes etc, and that these are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate to the responsible manager
• Safe management of sharps use, storage and disposal
• Maintenance of own clean working environment
• Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
• Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised
• Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers
• Undertaking periodic infection control training (minimum twice annually)
• Correct waste and instrument management including handling, segregation, and container use
• Maintenance of sterile environments

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/professional development:

In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for PREP are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources.

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognize peoples needs for alternative methods of communication and respond accordingly.

Contribution to the implementation of services:

The post-holder will:

• Apply practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate
• Produce significant event analyses when appropriate
• Participate in regular clinical team meetings.

Person Specification

Personal Attributes

Essential

• Flexible, adaptable, and able to work collaboratively within a changing primary care environment.
• Strong organisational skills and the ability to prioritise effectively.
• A positive, proactive attitude toward teamwork, problemsolving, and service improvement.

Qualifications

Essential

• Qualifications & Registration
• Fully qualified General Practitioner with MRCGP (or equivalent qualification enabling entry to the UK GP Performers List).
• GMC full registration with a licence to practise.
• Inclusion on (or eligibility to join) the NHS GP Performers List.
• Evidence of ongoing CPD and compliance with appraisal and revalidation requirements.

Desirable

• Clinical Experience & Skills
• Strong, safe, and independent clinical decisionmaking skills across the breadth of primary care.
• Ability to manage acute and chronic conditions effectively.
• Competence in prescribing, managing referrals, and working within NHS primary care systems.
• Experience providing holistic, patientcentred care, including continuity of care.

Experience

Essential

• Experience
• Previous experience working in care homes, including frailty management, medication reviews, and multidisciplinary working.
• Experience working within a large, busy, multisite GP practice, ideally handling high patient demand and varied clinical pressures.
• Background in managing complex patients and coordinating with community services.

Desirable

• Additional Skills & Interests
• Interest in contributing to quality improvement, audits, or clinical leadership activities.
• Willingness to take on minor additional responsibilities such as supervising trainees, supporting enhanced services, or developing specialist clinic interests.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Stockport Medical Group

Address

1-3 Avondale Road

Edgeley

Stockport

SK3 9NX

United Kingdom

Employer's website

https://www.stockportmedicalgroup.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached the job description and person specification for more information about this role.

Person Specification

Qualifications

Essential

• Registered Mental Health Nurse qualification
• On-going registration with the NMC
• Specialist qualification or equivalent level in skills and development

Knowledge

Essential

• Understanding of Health and Safety policies and procedures
• Knowledge and practice of the Mental Capacity Act 2005
• Demonstrate understanding of how research has influenced practice

Experience

Essential

• Supervision and management of staff
• Able to work as part of a multidisciplinary team
• Experience of assessing, planning and implementing and reviewing care needs

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Lancashire & South Cumbria NHS Foundation Trust

Address

The Orchard

Lancaster

LA1 4JJ

United Kingdom

Employer's website

https://www.lscft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

PLEASE NOTE: Please see attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account

Key result areas (Main duties/responsibilities)

Cleaning Duties

1. Damp mopping and buffing of all floor surfaces, including using machinery. Periodic maintenance as included in the cleaning schedules.

2. Vacuum cleaning of all carpet areas, including use of machinery.

3. Damp dusting all radiators, pipes and ledges.

4. Cleaning of all furniture and fittings by the appropriate method.

5. High dusting.

6. Cleaning of partition glass and inside of windows where necessary.

7. Cleaning of all sanitary fitments.

8. Cleaning wall tiles.

9. Replenishing disposable items, e.g. paper towels, soap, rubbish sacks etc.

10. Emptying of refuse bins and removing to place of disposal. Cleaning of all refuse holders.

11. Cleaning of lockers, beds and mattress when vacated by the patient.

Ad Hoc Duties

12. Order and maintain cleaning supplies to required stock level.

13. Report defaults, breakages, pests etc to relevant person.

14. To complete all relevant paperwork as requested by management.

15. To open and secure buildings following procedures where required.

As an employer and sponsor licence holder, to be able to provide sponsorship to overseas nationals via the Skilled Workerroute we must ensure that we adhere to the sponsorship requirements set by UK Visas and Immigration. After carefullyreviewing this role, we do not believe that this position meets the requirements for sponsorship. For details on eligibilitycriteria for a Skilled Worker visa, please follow this link to the gov.uk websiteSkilled Worker visa: Overview - GOV.UK(www.gov.uk)

Person Specification

Knowledge and skills

Essential

• Working Knowledge of Health and Safety

Desirable

• Cleaning experience

Knowledge and skills

Essential

• Good communication skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Derbyshire Healthcare NHS Foundation Trust

Address

Kingsway House

Kingsway Hospital

Derby

DE22 3LZ

United Kingdom

Employer's website

http://www.derbyshirehealthcareft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Applicants are expected to present clear and relevant evidence of the competencies and responsibilities detailed in the attached Job Description and Person Specification, together with a demonstrated commitment to the Trusts values of Accountability, Inclusion, Compassion, and Empowerment.

**Please see attached Job Description and Person Specification for full roles and responsibilities.**

Person Specification

Qualifications

Essential

• Degree in Speech-Language Therapy
• Health & Care Professions Council Registration

Desirable

• Membership of the Royal College of Speech-Language Therapists (RCSLT)
• Membership of Special Interest Group e.g. SALT neurological practice
• Educated to Masters level in specialist SALT field relevant to the role or equivalent combination of post graduate education, courses and experience in neuro SALT
• Experience in neuro rehab and community working

Experience

Essential

• Appraisals using KSF
• Clinical Teaching
• Use of reflective practice and supervising others
• Experience of service development
• Experience of provision of work for patients presenting with dysphagia and communication impairments
• Experience of working in a range of community and / or acute NHS settings

Desirable

• Undertaken clinical audit
• Research experience
• Experience of working in the NHS
• Experience of working with adults with a variety of long-term conditions and neurological conditions

Skills

Essential

• Specialist knowledge and understanding of complex neurological conditions including clients with multiple pathologies
• Specialist skills in the assessment and treatment of adults with communication and swallowing difficulties in the context of complex long-term conditions
• Knowledge of evidence-based practice and outcome measures associated with neurological conditions and older people
• Knowledge and experience of working with a wider multi-disciplinary team
• Knowledge and understanding of clinical guidelines across a variety of long-term conditions e.g. stroke, Parkinson's
• Advanced clinical note writing and report writing skills, in both verbal and written format

Desirable

• EMIS clinical system experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Central London Community Health Trust

Address

Merton Civic Centre

London Road

Morden

SM4 5DX

United Kingdom

Employer's website

https://clch.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The principal elements of the post will be to:

1. To support mainly the in-patient services in Cardiology wards (Malins and CCU) as directed by senior team. Whilst on duty, the post holder has clinical and professional responsibility for their patients. It is also the duty of the post holder to:

a. Keep patients (and/or their carers as appropriate) informed about their condition.

b. Involve patients and/or their carers if appropriate in decision making about their treatment.

c. Maintain professional standards and obligations as set out by the General Medical Council and comply in particular with the GMCs guidance on Good Medical Practice

d. The post holder will be responsible for carrying out any work related to and reasonably incidental to the duties set out in their Job Plan such as:

i. The keeping of records and the provision of reports

ii. The proper delegation of tasks

iii. Maintaining skills and knowledge

2. Research, Education, Audit and Continuing Professional Development

a. To take responsibility for continuing professional education in accordance with guidelines set out by the appropriate college/faculty/professional body.

b. To initiate and participate in research and audit programmes in accordance with Trust policies and procedures.

c. To work in collaboration with colleagues in developing skills to provide new ways of working across different professions, organisations i.e. community/primary care.

3. Clinical Governance

a. In conjunction with Consultant colleagues, to ensure that the requirements of clinical governance are met.

4. General elements:

a. To participate in clinical and other service activities with the object of ensuring a high standard of patient care.

b. To be able to work flexibly, and cross cover for colleagues.

c. To observe the Trusts agreed policies and procedures

d. To take responsibility for your own health and safety complying with any safe working arrangements, policies and procedures which are in place.

e. To accept a duty to other staff and patients to ensure that any hazards are reported and managed appropriately.

Person Specification

Experience

Essential

• Registered with the General Medical Council
• Clinical experience - at least 6/12 months UK experience. (House Officer/F1 acceptable

Desirable

• MRCP

Experience

Essential

• Clinical experience - at least 6/12 months UK experience.

Desirable

• MRCP

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South Warwickshire University NHS Foundation Trust

Address

SWFT

Warwick

CV34 5BW

United Kingdom

Employer's website

https://www.swft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see the job description.

The duties and responsibilities of the post will be undertaken in accordance with the policies, procedures and practices of the Trust, which may be amended from time to time. Patient Safety is a key priority for the Trust.

It is your responsibility to ensure that you are fully compliant with EMAS policies and procedures in respect of patient safety, for example Risk Management, Infection Prevention and Control, Safeguarding children and vulnerable adults.

This job description is not intended to be an exhaustive list of duties and responsibilities, but to give an indication of the main areas of activity and involvement.

Person Specification

Qualifications and Experience

Essential

• 3 years Post-Registration Clinical Experience
• Evidence of ongoing CPD
• 2 years in urgent/emergency care or telephone assessment setting
• Registered nurse or paramedic

Desirable

• Experience in clinical telephone consultation
• Experience in using triage tools (e.g., PaCCS, NHS Pathways)
• Undertake studies up to Level 7 (e.g., patient assessment modules)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East Midlands Ambulance Service NHS Trust

Address

Nottingham & Lincoln

1 Horizon Place, Mellors Way

Nottingham

NG8 6PY

United Kingdom

Employer's website

https://www.emas.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the attached job description for the full details of the main duties and responsibilities that the post holder is required to undertake.

Person Specification

Qualifications

Essential

• RSCN/RNC or a RN with recent paediatric experience
• Evidence of undertaking a recognised course of study in teaching and assessing.

Desirable

• Educated to degree level or can demonstrate experience of operating at this level.

Skills/ Experience

Essential

• Paediatric High Dependency module or willingness to undertake.
• Evidence of professional development and regular study since qualification.
• Experience of close liaison with members of multidisciplinary team.
• Effective leadership, good analytical and clinical decision making skills.
• Knowledge of effective people management practices.
• Knowledge of clinical audit and effectiveness systems.
• Current experience of working with safeguarding issues and able to identify and refer to appropriate agencies.
• Recent experience of working within an acute setting
• Recent experience of taking charge of a shift within an acute setting

Desirable

• Advanced Paediatric Life Support course (EPALS)

Communication

Essential

• Effective communication skills, verbal and written.
• Able to communicate using different methods (i.e. email etc.).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Dudley Group NHS Foundation Trust

Address

Russells Hall Hospital

Pensnett Road

Dudley

DY1 2HQ

United Kingdom

Employer's website

https://www.dgft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Receive visitors to the hospital and direct to departments.Arrange for volunteers to escort ifrequired.

• Supplyinformation via Oasis to patients who are unsure as to where theyare required togo.

• Locate patients for visitors via Oasisin accordance withdata protectionlegislation.

• Arrange wheelchairs for patients with mobility issues, either utilising volunteers or hospital porters.

• Receive telephone callsfrom external sourcesincluding patients,relativesand carerson behalf of the Trust and redirect asappropriate.

• Be able to deal with patients and visitors who may be anxious, upset or may have language or communication difficulties.

• Be able to resolve simple concerns and queries and to escalate matters whereappropriate.

• Receive and record medical equipmentand other itemsdelivered to reception which requireforwardingto wards and departments.

• Arrange formedical equipment and otheritems to be delivered to wards and department, signed for asrequired.

• Record all requests for transfer of patient notesandmaintainthese records foraudit purposes.

• Monitor wheelchair numbers and escalate issues.

• Report faulty wheelchairs and record maintenance progress.

• Identifyand issue tasks to reception volunteerson a daily basis.

• Liaise with Trust volunteers where necessary.

• Knowledge of administrative systems such as PAS and be able to use these efficiently.

• Knowledge of hospital departments

• Knowledge of office and clerical procedures.

• Ensure that the reception desks are tidy and welcoming to visitors.

• Remove unauthorised and out of date publicity material.

• Report emergency situationsoccurring within the reception area and car parksimmediately.

• Report anyadverseincidents occurring within the reception area and main entrance via Datix.

• Report maintenance issues to Mitie helpdesk.

• Plan own daily workload, with effective scheduling of priority tasks.

• Report/escalate concerns asappropriate toyour line manager.

Person Specification

Qualifications and Education

Essential

• 2 GCSE (or equivalent) passes in Mathematics and English Language
• Competent in the use of computers and Microsoft packages such as Word, Excel, Outlook

Desirable

• NVQ Business Administration Level 2

Communication Skills

Essential

• Ability to work in a team as well as unsupervised
• Excellent communication skills including telephone manner
• Ability to deal with contentious and sensitive issues in the appropriate manner

Knowledge and Training

Essential

• Computer literate must be able to use spreadsheets and e-mail
• Knowledge of NHS policies
• Previous Customer Care experience

Analytical & Judgement Skills

Essential

• Accuracy and attention to detail

Desirable

• Enthusiastic and flexible to meet the needs of the service
• Able to cope with different and competing demands
• Able to use own initiative

Planning Skills

Essential

• Good time management and ability to work to deadlines
• Good organisational skills
• Ability to prioritise work

Equality, Diversity, Inclusion and Trust Values

Essential

• Able to provide safe, caring, and effective services
• Values and behaviours that reflect the Trust values of Care, Respect and Responsibility

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Dudley Group NHS Foundation Trust

Address

Russells Hall Hospital

Pensnett Road

Dudley

DY1 2HQ

United Kingdom

Employer's website

https://www.dgft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

JOB DESCRIPTION

Job title: General Practitioner

SUMMARY OF MAIN RESPONSIBILITIES

The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.

SUPERVISORY RESPONSIBILITIES/POSITION IN STRUCTURE

Will report to the partners (Clinically) and to the Practice Manager (Administration)

SPECIFIC DUTIES/RESPONSIBILITIES

Clinical Responsibilities:-

In accordance with the Practice timetable, as agreed, the post-holder will make him/her-self available to undertake a variety of duties including surgery/telephone/video consultations, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork, reports and correspondence in a timely fashion.

-Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation.

Assessing the health care needs of patients with undifferentiated and undiagnosed problems.

Screening patients for disease risk factors and early signs of illness.

In consultation with patients and in line with current Practice disease management protocols, developing care plans for health.

Providing counselling and health education.

Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate.

Recording clear and contemporaneous consultation notes to agreed standards.

Collecting data for audit purposes and complying with QOF and local incentive scheme requirements.

Delivering enhanced services.

Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible).

-Prescribing in accordance with the Practice prescribing formulary (or generically) whenever this is clinically appropriate

In general the post-holder will be expected to undertake all the normal duties and responsibilitiesassociated with a GP working within primary care.

Other Responsibilities within the Organisation:-

Awareness of and compliance with all relevant Practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety.

A commitment to life-long learning and audit to ensure evidence-based best practice.

Contributing to evaluation/audit and clinical standard setting within the organisation.

Contributing to the development of computer-based patient records.

Contributing to the summarising of patient records and Read-Coding patient data.

- Attending training and events organised by the Practice or other agencies, where appropriate.

Confidentiality:-

- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

- Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health and Safety:-

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:

- Using personal security systems within the workplace according to Practice guidelines.

- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.

- Making effective use of training to update knowledge and skills.

- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.

- Reporting potential risks identified

Equality and Diversity:-

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

- Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation.

- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.

- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:-

In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for PREP are met, the post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.

- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:-

The post-holder will strive to maintain quality within the Practice, and will:

- Alert other team members to issues of quality and risk.

- Assess own performance and take accountability for own actions, either directly or under supervision.

- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.

- Work effectively with individuals in other agencies to meet patients needs.

- Effectively manage own time, workload and resources.

Communication:-

The post-holder should recognise the importance of effective communication within the team and will strive to:

- Communicate effectively with other team members.

- Communicate effectively with patients and carers.

- Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the Implementation of Services:-

The post-holder will:

- Apply Practice policies, standards and guidance.

- Discuss with other members of the team how the policies, standards and guidelines will affect own work.

- Participate in audit where appropriate.

Commited to working as part of a multi-disciplinary, multi-agency primary care team

Openness to explore alternative working practices

Person Specification

Qualifications

Essential

• ----------------------------------
• Qualifications & Training
• ----------------------------------
• -MBBS or equivalent medical degree
• -Full registration with GMC
• -Certification of Completion of Training (at time of commencing post)
• -Inclusion on Performers List (at time of commencing post)
• -MRCGP (at time of commencing post)
• -Evidence of a commitment to on-going personal & professional development
• ----------------------------------
• Knowledge & Understanding
• ----------------------------------
• -Understanding the role of medical services in a wider public health agenda
• -Knowledge of the demographic characteristics that affect health and health care in the area
• -Understanding current NHS policies
• ----------------------------------
• Experience
• ----------------------------------
• -Experience of working in primary care in an area with significant health problems
• -Experience of providing primary care
• -Development of areas of clinical expertise
• -Experience of audit and improving care for patients
• ----------------------------------
• Personal Skills and Qualities
• ----------------------------------
• Ability to communicate clearly and effectively in English, both written and verbally.
• Good organisational skills
• Time management skills
• Able to work under pressure
• Working on own initiative
• IT skills (including word processing and database work) as relevant to General Practice
• Committed to quality and patient satisfaction
• Committed to equal opportunities
• ----------------------------------
• Team worker
• ----------------------------------
• Commited to working as part of a multi-disciplinary, multi-agency primary care team
• Openness to explore alternative working practices

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Claremont Clinic

Address

459-463 Romford Road

Forest Gate

London

E7 8AB

United Kingdom

Employer's website

https://www.claremontclinic.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Primary Responsibilities:

• Providing high-quality nursing care to the practice population.
• Undertaking Practice Nurse clinics.
• Long-term condition reviews and management within competence.
• Wound care, including removal of sutures/staples.
• Venepuncture.
• ECGs.
• Immunisations and vaccinations.
• Cervical screening, if qualified.
• Health promotion and preventative care.
• Requesting and interpreting investigations within scope of practice.
• Maintaining accurate clinical records.
• Recognising when patients require GP or other clinical input.
• Working within the NMC Code and own scope of practice.

Secondary Responsibilities:

• Clinical audit.
• Quality improvement.
• Significant events and learning.
• Supporting practice initiatives.
• Training and development.
• Supporting infection prevention and control.
• Safeguarding.
• Other duties appropriate to the role.

Generic Responsibilities:

• Equality, Diversity & Inclusion
• Confidentiality
• Health & Safety
• Infection Control
• Information Governance
• Safeguarding
• Professional development
• Clinical governance
• Practice policies and procedures

Person Specification

Clinical Knowledge and skills

Essential

• Experience of Practice Nurse skills including wound care, ECG, venepuncture, immunisations, new patient medicals and womans health (cervical cytology, contraception etc.)
• Request pathology tests and process the results, advising patients accordingly
• Understanding of the importance of evidence-based practice
• Ability to promote best practice regarding nursing matters
• Ability to work within own scope of practice and understand when to refer to GPs
• Good clinical system IT knowledge and an ability to record accurate clinical notes
• Ability to communicate complex and sensitive information effectively with people by telephone, email and face to face
• Understanding of safeguarding adults and children
• Understanding and knowledge of healthcare provision in GP surgeries, QOF and enhanced service
• Effectively able to communicate and understand the needs of the patient

Desirable

• Broad knowledge of clinical governance
• Knowledge of public health issues in the local area
• Awareness of issues within the wider health arena and knowledge of health promotion strategies
• Knowledge of national standards that inform general practice (NSF NICE guidelines)

Personal Qualities

Essential

• Effective time management (planning and organising)
• Ability to follow legal, ethical and professional policies/local policies/procedures and codes of conduct
• Understand the requirement for PGDs and associated policy
• Ability to use own initiative, discretion, and sensitivity
• Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
• Ability to identify risk and assess/manage risk when working with individuals
• Ability to work as a team member and autonomously
• Good interpersonal and organisational skills
• Sensitive and empathetic in distressing situations
• Commitment to ongoing professional development
• Clear, polite telephone manner

Desirable

• Demonstrate personal accountability, emotional resilience and work well under pressure
• Knowledge of IT systems including the ability to use word processing skills, emails and the internet

Other requirements/wider responsibilities

Essential

• Disclosure Barring Service (DBS) check
• Occupational Health clearance
• Meet the requirements and produce evidence for professional revalidation
• Evidence of CPD commensurate with the role
• Flexibility to work outside core office hours

Desirable

• Access to own transport and ability to travel across the locality

Experience

Essential

• Broad knowledge of general practice and experience of working as a Practice or Community Nurse
• Experience with chronic disease management
• Experience of working autonomously
• Experience of infection prevention and control measures
• Experience of managing elderly and housebound patients

Desirable

• Experience of quality initiatives, i.e., benchmarking
• An appreciation of the NHS landscape including the relationship between individual organisations, PCNs and the commissioners

Qualifications

Essential

• Registered Nurse

Desirable

• Mentor or teaching qualification
• Family Planning qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hartwood Healthcare

Address

Hartcliffe Health Centre

Hareclive Road

Bristol

BS13 0JP

United Kingdom

Employer's website

https://www.hartwood.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Provide high quality, patient centred primary care by assessing, diagnosing, and managing a broad range of acute and chronic conditions. Deliver consultations via face to face, telephone, and digital platforms, and develop appropriate management plans. Prescribe medications, request and interpret investigations, and make referrals to secondary care where required. Promote health and wellbeing through preventative care and patient education. Maintain accurate clinical records and work collaboratively within a multidisciplinary team to ensure safe, effective, and efficient patient care

Person Specification

Qualifications

Essential

• Fully qualified GP with GMC registration and inclusion on the GP Register
• Licence to practice and evidence of ongoing CPD

Desirable

• Experience of working within the NHS
• Experience of working in primary care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Ashington House Surgery

Address

Ashington Way

Swindon

Wiltshire

SN25 4XF

United Kingdom

Employer's website

https://www.ashingtonhouse.com/ (Opens in a new tab)

Job description

Job responsibilities

Job overview

The post is suited to a motivated registered nurse with at least two years post registration experience who is interested in developing or applying their research delivery skills in a dynamic NHS environment. Current or previous research experience and GCP training is desirable, although the successful candidate will be supported to develop the knowledge and confidence required to deliver research safely and effectively.

The role contributes to the wider organisation by helping to embed research as part of everyday clinical practice and supporting PAHT's ambition to improve patient outcomes, experience and access to innovative care. By delivering clinical research studies efficiently and to a high standard, the post supports Trust wide research performance, strengthens relationships with clinical specialties and external partners, and contributes to the Trust's reputation as an organisation that actively supports research, innovation and continuous improvement. The post also supports organisational sustainability by contributing to research activity, income generation, workforce development and the delivery of high quality, evidence based care across services.

The successful candidate will demonstrate PAHT's values of Patient at Heart, Everyday Excellence and Creative Collaboration by placing patients and carers at the centre of research delivery, maintaining high standards of clinical and research practice, and working collaboratively with multidisciplinary teams to improve access to safe, ethical and high quality clinical research.

Main duties of the job

• Delivery of clinical trials and research studies across PAHT
• Screening, recruitment and supporting the informed consent process
• Participant care, safety and experience
• Study visit coordination and performing protocol specific assessments
• Completion of source documentation, case report forms and audit ready records
• Safety reporting for adverse events and serious adverse events
• Collaborative working with PI's, clinical teams, trial Sponsors and external partners
• Contributing to recruitment targets and NIHR study set-up and delivery metrics

Detailed job description and main responsibilities

This is a Trust-wide role requiring flexibility to support research activity across multiple specialties and hospital sites. The post holder will work within the East of England Regional Research Delivery Network (EoE RRDN), which forms part of the NIHR Research Delivery Network and supports the delivery of health and care research across England. The role involves assessing and managing patients participating in clinical studies, recruiting and educating participants, monitoring their progress, collecting accurate data, and working closely with research teams and multidisciplinary colleagues. The post holder is expected to maintain a thorough understanding of study protocols and ensure compliance with local, national and international research regulations.

The Clinical Trials Research Nurse will identify eligible patients for research studies using study-specific inclusion and exclusion criteria and will manage an individual caseload of research participants. The role includes attending multidisciplinary team meetings and clinical sessions to support screening and recruitment activities while providing specialist research advice to clinical colleagues. The post holder will maintain accurate clinical records and undertake both routine and protocol-specific assessments, including venepuncture, ECGs, vital signs monitoring, drug administration and other study-related procedures. Responsibilities also include reporting adverse events within required timelines, coordinating the day-to-day care of research participants, managing study data in accordance with approved protocols, and acting as a key point of contact for patients throughout their participation in research.

The Clinical Trials Research Nurse will identify eligible patients for research studies using study-specific inclusion and exclusion criteria and will manage an individual caseload of research participants. The role includes attending multidisciplinary team meetings and clinical sessions to support screening and recruitment activities while providing specialist research advice to clinical colleagues. The post holder will maintain accurate clinical records and undertake both routine and protocol-specific assessments, including venepuncture, ECGs, vital signs monitoring, drug administration and other study-related procedures. Responsibilities also include reporting adverse events within required timelines, coordinating the day-to-day care of research participants, managing study data in accordance with approved protocols, and acting as a key point of contact for patients throughout their participation in research.

The post holder will contribute to the management and delivery of the local clinical research portfolio, ensuring that all studies are conducted in accordance with approved protocols, Good Clinical Practice (GCP) standards and research governance requirements. They will support the informed consent process by providing clear and comprehensive information to potential participants, enabling them to make informed decisions about research participation. The role involves working closely with sponsors, Clinical Research Associates, monitors and other stakeholders, providing study progress information as required. Responsibilities include maintaining Trial Master Files, managing study documentation, identifying and addressing recruitment challenges, supporting colleagues during periods of absence, completing feasibility assessments and expressions of interest, contributing to resource planning, maintaining accurate recruitment data and ensuring completed studies are archived appropriately in accordance with local requirements.

The Clinical Trials Research Nurse must ensure that study-specific systems and technology are suitable for local use and that all equipment required for research activity is appropriately calibrated and complies with study and local standards. The post holder is responsible for completing all relevant training before using any study-specific technology or equipment.

The post holder will work in accordance with Trust policies, procedures and the NMC Code, maintaining high standards of patient care and safety at all times. They will contribute to the continuous improvement of services across the Trust, uphold patient confidentiality, and ensure that patient and public feedback is appropriately sought, escalated and acted upon. The role also includes supporting complaints processes in accordance with Trust policy.

The role requires effective use of information technology and standard office equipment, alongside a high level of accuracy in documentation and data management. The post holder must be able to travel between Trust sites and may occasionally undertake home visits where required by study protocols. The position demands sustained concentration, the ability to manage competing priorities and resilience in responding to interruptions and changing workloads.

The post holder will regularly encounter situations requiring tact, diplomacy and emotional resilience. They must be able to respond professionally and sensitively to complex or emotionally demanding circumstances that may arise during the course of their duties.

* Post may close is maximum candidates reached *

Person Specification

Qualifications

Essential

• The post holder will be a level 1 registered nurse
• Maintain professional development keeping up to date with current
• practice and NMC Revalidation requirements

Desirable

• The post holder will have a post graduate degree/masters or equivalent
• experience
• The post holder will have GCP training

Experience

Essential

• 2 years post qualification/registration experience

Desirable

• Current/previous research experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Princess Alexandra Hospital NHS Trust

Address

The Princess Alexandra Hospital

Harlow

Essex

CM20 1QX

United Kingdom

Employer's website

https://www.pah.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

We are recruiting a Healthcare Assistant to join our Hospice Care at Home (Overnight Service), working within a 25 mile radius of home address across Middlesbrough

Salary: Marie Curie Clinical Pay Scale, aligned with AFC Band 2 £25,272 pro rata per annum + enhancements

Hourly Rate: £18.22 Saturday and weekday and £23.64 for Sunday and Bank Holiday between the hours of 8pm and 6am

Hours/Contract: Part Time up to 27 hours - (various 9-hour night shifts, 10pm - 7am)

Contract Type: Permanent

Based: Hospice Care at Home Middlesbrough

Closing date: 16th October 2026

Interview date: TBC

Join the Marie Curie Hospice Care at Home Overnight Service supporting people with a life-limiting illness across Middlesbrough. As part of the Planned Service you will visit one patient per evening and provide compassionate, one-to-one care in patients homes, and offer practical and emotional support to families at a time when it matters most.

Within this rewarding role you'll be working independently overnight, following each patients established care plan and using your initiative when needed. Duties will include personal care and hygiene support, monitoring symptoms, supporting with medicines in line with the care plan and local guidance, maintaining accurate records, and providing reassurance and emotional support to patients and those close to them. If you have experience in Palliative and end of life care and are confident working in the community or as a lone worker, wed love to hear from you

What were looking for:

• S/NVQ Level 2/3 qualification or an equivalent certificate/diploma is required
• Relevant palliative community experience
• Emotional strength and the ability to work on your own are crucial, though we will of course provide excellent on-going training and support
• Recent experience of providing care and caring for people with life limiting illness or palliative care needs
• Be a UK licensed driver with access to a car and business insurance is essential with travel up to 25 mile radius from your own home

What's in it for you:

• Annual leave allowance 27 days plus 8 public holidays (pro rata)
• Competitive Policy for parental/sick Leave
• Continuous Professional development
• Industry leading training programmes
• Season ticket loan for travelling to and from work
• Defined contribution schemes for Pension
• Marie Curie Group Personal Pension Scheme
• Loan schemes for bikes; computers and satellite navigation systems
• Introduce a friend scheme
• Help with eyecare cost
• Entitled to Marie Curie Blue Light Card
• Entitled to Benefit-Hub Discount Scheme
• 15% staff discount in all Marie Curie Shops
• Life assurance for all employees
• Generous enhancements (between the hours of 8 pm and 6 am)
  • 41% Saturday and weekday nights
  • 83% Sundays and Bank Holidays

To apply, please upload your most recent CV demonstrating, how you meet the person specification and why you would like to work for Marie Curie.

Additional Information

This role will be subject to receiving an enhanced DBS criminal record check.

We reserve the right to close this vacancy early. Agencies need not apply.

At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone staff and volunteers alike supportive, inclusive and rewarding. We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.

We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings. We actively encourage applications from people of all cultures, perspectives and lived experiences.

We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at [email protected].

Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you your experience, perspective and voice.

Person Specification

Qualifications

Essential

• S/NVQ Level 2/3 qualification or an equivalent certificate/diploma is required

Desirable

• Relevant palliative community experience

Experience

Essential

• Recent experience of providing care and caring for people with life limiting illness or palliative care needs

Desirable

• Emotional strength and the ability to work on your own are crucial, though we will of course provide excellent on-going training and support

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Marie Curie

Address

Community Based

Middlesbrough

England

TS1 1EG

United Kingdom

Employer's website

https://www.mariecurie.org.uk/ (Opens in a new tab)