Job description

Job responsibilities

The GP Receptionist is the first point of contact for patients and visitors to the practice. The post holder will provide a professional, welcoming and efficient reception and administrative service, ensuring patients receive appropriate access to healthcare services while maintaining confidentiality and delivering excellent customer care.

The Receptionist will support the smooth day-to-day running of the practice by managing appointments, responding to patient enquiries and undertaking a range of administrative duties in accordance with NHS and practice policies.

Please refer to Job Description.

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Person Specification

Knowledge & Skills

Essential

• Good interpersonal and communication skills
• Proficient in the use of IT

Desirable

• Experience of using EMIS Web

Qualifications

Essential

• Good standard of education
• GCSE grade A to C in English and Maths

Experience

Essential

• Experience of working within a healthcare setting

Desirable

• Experience of working in a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Kelsall Medical Centre

Address

7 Green Hill Road

Kelsall

Tarporley

Cheshire

CW6 0SN

United Kingdom

Employer's website

http://www.kelsallmedicalcentre.org.uk (Opens in a new tab)

Job description

Job responsibilities

Job Responsibilities

For more information please see the attached Salaried GP job description

If you would like more information please contact the Practice Manager

Person Specification

Experience

Essential

• Ability to work both autonomously and as part of a multi-disciplinary team
• Experience of working in a primary care environment
• Experience of undertaking home visits
• General understanding of the Primary Care contract
• Proven ability to evaluate the safety and effectiveness of own clinical practice

Desirable

• Minimum of two years working as a salaried GP
• An appreciation of the NHS landscape and relationship between individual organisations, PCNs and ICBs

Qualifications

Essential

• MRCGP
• Full GMC Registration
• Listed on the National Performers List

Clinical Knowledge and Experience

Essential

• Outstanding level of clinical knowledge and skills
• Understanding of the importance of evidence based practice
• Good MS Office and IT knowledge
• Understanding of the spectrum of clinical governance
• Excellent communication skills (written and oral) including recording of accurate clinical consultations
• Ability to work within own scope of practice and understand when to refer to GP colleagues
• Experience of triage and the ability to effectively assess and diagnose
• Ability to listen whilst being honest and caring and be both sensitive and empathetic in distressing situations
• Understanding of local pathology test processes and the ability to process results and advise patients accordingly
• Ability to assess and manage acute deteriorations/exacerbations of long term conditions
• Understanding of safeguarding children and adults

Desirable

• Evidence of medicines management
• Knowledge of health promotion strategies
• Knowledge of public health issues
• Understanding and knowledge of QOF and Enhanced Services

Personal Qualities

Essential

• Effective time management with excellent problem solving and analytical skills
• Demonstrate personal accountability emotional resilience and work well under pressure
• High Levels of integrity and loyalty
• Ability to follow legal ethical and professional standards including policies and procedures
• Ability to use own initiative discretion and sensitivity
• Able to demonstrate a commitment to diversity and equality
• Ability to identify risk and assess
• Good interpersonal and organisational skills
• Able to communicate effectively in a clear manner and understand the needs of patients
• Polite and confident
• Motivated forward thinker

Desirable

• Problem solver with the ability to process information accurately and effectively interpreting data as required
• Able to effectively utilise available resources

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Kelsall Medical Centre

Address

7 Green Hill Road

Kelsall

Tarporley

Cheshire

CW6 0SN

United Kingdom

Employer's website

http://www.kelsallmedicalcentre.org.uk (Opens in a new tab)