Job description

Job responsibilities

Administration

• To have a thorough knowledge of all Practice procedures
• To work in accordance with written protocols
• Photocopy as requested

Reception

• Receiving patients, consulting with the practice team
• Answer telephone calls in a professional manner, dealing with enquiries via telephone and face-to-face
• Taking Home visit requests
• Take accurate messages and relay to the appropriate person via email / other
• Telephone for results and information from outside agencies, i.e. hospitals, GP surgeries, Health Centres
• Data input and retrieval via computer system
• Be able to cover all reception duties as necessary

Computer:

• Process patient change of details
• Booking, cancelling and changing appointments

Other tasks:

• Ensure building security
• Maintain supplies of stationery in reception and consulting rooms
• Keep workplace organised and tidy
• Clear consulting rooms when possible and tidy waiting room
• Any other tasks allocated by management

Person Specification

Experience

Essential

• Experience of working in a GP practice;

Desirable

• Experience of working on Systm1.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Kingswell Surgery

Address

40 Shrewsbury Road

Penistone

Sheffield

S36 6DY

United Kingdom

Employer's website

https://www.kingswellsurgery.co.uk (Opens in a new tab)

Job description

Job responsibilities

As a valued member of our dispensary team, your key responsibilities will include:

• Accurately dispensing and checking medicines for our patient population

• Collecting prescription charges in line with protocol

• Maintaining stock levels and supporting reordering processes

• Receiving and storing supplies, ensuring correct handling and cold-chain compliance

• Dispensing controlled drugs in accordance with practice policy

• Safe disposal of returned and out-of-date medication

• Processing repeat prescriptions within our 48-hour target

• Providing clear, helpful advice to patients about their prescriptions

• Managing prescription requests via email, telephone, online systems and face-to-face

• Supporting monthly dispensary returns

• Maintaining accurate records and following all Standard Operating Procedures

• Helping maintain a clean, safe and organised dispensary environment

• Providing cover for colleagues annual or sick leave

Person Specification

Qualifications

Essential

• NVQ Level 2 in Dispensing (or equivalent)
• GCSE (or equivalent) English & Maths at Grade C or above

Experience

Desirable

• Experience of working in a dispensary
• Experience working with the general public/patients

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Kingswell Surgery

Address

40 Shrewsbury Road

Penistone

Sheffield

S36 6DY

United Kingdom

Employer's website

https://www.kingswellsurgery.co.uk (Opens in a new tab)