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Receptionist/Administrator
Knockin Medical Centre
North East England
Admin and Clerical
Job summary We are looking for an enthusiastic, reliable and patient-focused Receptionist/Administrator to join our friendly GP practice team.
3 day(s) ago
Receptionist/Administrator
Knockin Medical Centre
North East England
Admin and Clerical
Job summary We are looking for an enthusiastic, reliable and patient-focused Receptionist/Administrator to join our friendly GP practice team.
3 day(s) ago
Dispensing Assistant
Knockin Medical Centre
North East England
Aged Care Worker
Job summary We are looking for an enthusiastic, reliable and patient-focused Dispensary Assistant to join our friendly GP practice team.
3 day(s) ago
Dispensing Assistant
Knockin Medical Centre
North East England
Aged Care Worker
Job summary We are looking for an enthusiastic, reliable and patient-focused Dispensary Assistant to join our friendly GP practice team.
3 day(s) ago
Posted 3 day(s) ago
Reference: 2372144
Job summary
We are looking for an enthusiastic, reliable and patient-focused Receptionist/Administrator to join our friendly GP practice team.
The successful candidate will work as part of our reception team, supporting the safe and efficient preparation and supply of medicines to our patients. You will play an important role in ensuring that prescriptions are processed accurately, medicines are appropriately stored and stock levels are maintained.
This is a busy and varied role, requiring excellent attention to detail, good organisational skills and a professional approach to patient care.
Previous experience in a reception, office administration or GP practice environment would be advantageous. However, we are also interested in candidates with relevant transferable experience and a willingness to undertake appropriate training.
Main duties of the job
The successful candidate will:
- Provide a friendly, professional and welcoming reception service to patients and visitors.
- Answer telephone calls and deal with patient enquiries promptly and courteously, ensuring queries are directed to the appropriate member of the practice team.
- Book, amend and cancel appointments in accordance with practice procedures.
- Support patients with general administrative and non-clinical queries..
- Register new patients and maintain accurate patient records.
- Undertake general administrative duties, including scanning, filing, processing correspondence and updating records.
- Support clinicians and the wider practice team with day-to-day administrative tasks.
- Liaise with hospitals, pharmacies, community services and other healthcare organisations where appropriate.
- Maintain confidentiality and ensure patient information is handled securely and in accordance with practice policies and information governance requirements.
- Follow practice procedures relating to safeguarding, health and safety, infection prevention and confidentiality.
- Work effectively as part of a busy multidisciplinary team and contribute to the smooth running of the practice.
- Deal with patients in a respectful, sensitive and professional manner, including those who may be distressed or have additional needs.
- Undertake other reasonable administrative duties appropriate to the role.
About us
Knockin Medical Centre is a rural practice with a diverse population of approximately 4200 patients spanning North Shropshire with a small number in Wales.
We are committed to providing high-quality, patient-centred care and supporting our staff to develop their knowledge and skills. The dispensary plays an important role in the safe and efficient delivery of patient care.
What we offer
- A supportive and friendly working environment.
- Training and development opportunities.
- NHS pension scheme
- Annual leave entitlement
Details
Date posted
29 September 2026
Pay scheme
Other
Salary
Depending on experience meets NMW
Contract
Permanent
Working pattern
Part-time, Job share, Flexible working
Reference number
A1149-26-0002
Job locations
Knockin
Oswestry
Shropshire
SY10 8HL
United Kingdom
Job description
Job responsibilities
To provide a friendly, professional and efficient reception and administrative service to patients and visitors, supporting the smooth day-to-day operation of the practice.
The post holder will work as part of the wider practice team, providing front-line support to patients, managing appointments and enquiries, maintaining accurate patient information and undertaking a range of administrative duties in accordance with practice policies, procedures and information governance requirements.
The post holder will work within the limits of their training and competence and will refer clinical, complex or sensitive matters to the appropriate member of the practice team.
Job description
Job responsibilities
To provide a friendly, professional and efficient reception and administrative service to patients and visitors, supporting the smooth day-to-day operation of the practice.
The post holder will work as part of the wider practice team, providing front-line support to patients, managing appointments and enquiries, maintaining accurate patient information and undertaking a range of administrative duties in accordance with practice policies, procedures and information governance requirements.
The post holder will work within the limits of their training and competence and will refer clinical, complex or sensitive matters to the appropriate member of the practice team.
Person Specification
Qualifications
Essential
- Good standard of general education, including literacy and numeracy.
Desirable
- GCSEs or equivalent in English and Maths.
Experience
Essential
- Experience of working in a customer-facing, administrative or reception role.
- Experience of dealing with members of the public and handling enquiries professionally.
Desirable
- Experience using GP practice or healthcare systems.
- Experience of NHS administrative processes.
Person Specification
Qualifications
Essential
- Good standard of general education, including literacy and numeracy.
Desirable
- GCSEs or equivalent in English and Maths.
Experience
Essential
- Experience of working in a customer-facing, administrative or reception role.
- Experience of dealing with members of the public and handling enquiries professionally.
Desirable
- Experience using GP practice or healthcare systems.
- Experience of NHS administrative processes.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Knockin Medical Centre
Address
Knockin
Oswestry
Shropshire
SY10 8HL
United Kingdom
Employer's website
http://www.knockinmedicalcentre.nhs.uk (Opens in a new tab)
Employer details
Employer name
Knockin Medical Centre
Address
Knockin
Oswestry
Shropshire
SY10 8HL
United Kingdom
Employer's website
http://www.knockinmedicalcentre.nhs.uk (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 3 day(s) ago
Reference: 2372139
Job summary
We are looking for an enthusiastic, reliable and patient-focused Dispensary Assistant to join our friendly GP practice team.
The successful candidate will work as part of our dispensary team, supporting the safe and efficient preparation and supply of medicines to our patients. You will play an important role in ensuring that prescriptions are processed accurately, medicines are appropriately stored and stock levels are maintained.
This is a busy and varied role, requiring excellent attention to detail, good organisational skills and a professional approach to patient care.
Previous experience in a pharmacy, dispensary or GP practice environment would be advantageous. However, we are also interested in candidates with relevant transferable experience and a willingness to undertake appropriate training.
Main duties of the job
You will:
- Assist with the preparation, assembly and labelling of prescriptions under appropriate supervision.
- Process repeat prescription requests in accordance with practice procedures.
- Provide a friendly and professional service to patients collecting medication.
- Deal with routine prescription and dispensary enquiries, referring clinical queries to the appropriate clinician or qualified member of the dispensary team.
- Receive, check, store and rotate medicines and dispensary supplies.
- Monitor stock levels and assist with ordering medicines and other supplies.
- Check expiry dates and assist with the appropriate disposal of expired medicines.
- Maintain accurate dispensing and stock records.
- Assist with stock checks, audits and other dispensary quality and safety processes.
- Maintain a clean, organised and secure dispensary.
- Work closely with the wider GP practice and healthcare team.
- Maintain patient confidentiality and comply with practice policies and procedures.
About us
Knockin Medical Centre is a rural practice with a diverse population of approximately 4200 patients spanning North Shropshire with a small number in Wales.
We are committed to providing high-quality, patient-centred care and supporting our staff to develop their knowledge and skills. The dispensary plays an important role in the safe and efficient delivery of patient care.
What we offer
- A supportive and friendly working environment.
- Training and development opportunities.
- NHS pension scheme
- Annual leave entitlement
Details
Date posted
29 September 2026
Pay scheme
Other
Salary
Depending on experience meets NMW
Contract
Permanent
Working pattern
Part-time, Job share, Flexible working
Reference number
A1149-26-0001
Job locations
Knockin
Oswestry
Shropshire
SY10 8HL
United Kingdom
Job description
Job responsibilities
To support the safe, accurate and efficient operation of the practice dispensary and provide a high-quality, patient-focused dispensing service.
The post holder will work as part of the dispensary and wider practice team, assisting with prescription processing, dispensing, stock management and patient enquiries, in accordance with practice policies, standard operating procedures and relevant legal and professional requirements.
The post holder will work within the limits of their training and competence and will refer clinical, complex or uncertain matters to an appropriately qualified member of the team.
Please see attached document for further information
Job description
Job responsibilities
To support the safe, accurate and efficient operation of the practice dispensary and provide a high-quality, patient-focused dispensing service.
The post holder will work as part of the dispensary and wider practice team, assisting with prescription processing, dispensing, stock management and patient enquiries, in accordance with practice policies, standard operating procedures and relevant legal and professional requirements.
The post holder will work within the limits of their training and competence and will refer clinical, complex or uncertain matters to an appropriately qualified member of the team.
Please see attached document for further information
Person Specification
Other Criteria
Essential
- Please see attached document for full Person Specification
Qualifications
Essential
- Good general standard of education.
- Willingness to undertake role-specific training.
Desirable
- Relevant pharmacy, dispensing or medicines-related qualification.
- Relevant vocational qualification or equivalent experience.
Experience
Essential
- Experience of working in a role requiring accuracy, organisation and attention to detail.
- Previous experience in a GP practice, pharmacy, dispensary or healthcare environment.
- Experience of working with members of the public or providing a patient/customer-facing service.
- Experience of working with medicines or prescription-related processes.
Desirable
- Experience of working in a GP Practice
Person Specification
Other Criteria
Essential
- Please see attached document for full Person Specification
Qualifications
Essential
- Good general standard of education.
- Willingness to undertake role-specific training.
Desirable
- Relevant pharmacy, dispensing or medicines-related qualification.
- Relevant vocational qualification or equivalent experience.
Experience
Essential
- Experience of working in a role requiring accuracy, organisation and attention to detail.
- Previous experience in a GP practice, pharmacy, dispensary or healthcare environment.
- Experience of working with members of the public or providing a patient/customer-facing service.
- Experience of working with medicines or prescription-related processes.
Desirable
- Experience of working in a GP Practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Knockin Medical Centre
Address
Knockin
Oswestry
Shropshire
SY10 8HL
United Kingdom
Employer's website
http://www.knockinmedicalcentre.nhs.uk (Opens in a new tab)
Employer details
Employer name
Knockin Medical Centre
Address
Knockin
Oswestry
Shropshire
SY10 8HL
United Kingdom
Employer's website
http://www.knockinmedicalcentre.nhs.uk (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
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