Job description

Job responsibilities

To be professionally and legally accountable and responsible for all aspects of own work, including the management of patients in your care. To ensure high standards of clinical care for patients and support more junior members of staff to do likewise. At all times post-holder will work within CSP and CCS guidelines.

Evaluate and prioritise the referrals received based on clinical need and communication with the referring party.

To undertake the comprehensive assessment of patients, including those with a complex and multiple presentation, using investigative and analytical skills, and to formulate individualised management and treatment plans using clinical reasoning and utilising a wide range of treatment skills and options to formulate a specialised programme of care.

To interpret and analyse clinical and non-clinical facts to form accurate diagnosis and prognoses in a wide range of complex conditions and to recommend the best course of intervention, developing comprehensive discharges plans where appropriate.

To demonstrate highly developed dexterity, co-ordination and palpatory senses for assessment and manual treatment of patients.

To accept clinical responsibility for a caseload of patients and to organise this effectively and efficiently with regard to clinical priorities and use of time.

To treat patients in group settings of up to 15 patients. To be responsible for assessing suitability of patients for group treatment and on-going monitoring of individuals within the group.

To actively participate in working groups, clinical governance sessions and to contribute to the development of policy changes within musculoskeletal care that will impact on all service users.

Person Specification

Qualifications & Training

Essential

• HCPC Registration
• Evidence of relevant post graduate study, courses and CPD

Desirable

• Extensive knowledge of non-MSK pathologies and managing an undifferentiated caseload.
• Previous experience of interpreting investigations

Experience

Essential

• Substantial post graduate MSK experience
• Evidence of advanced supervisory skills with complex patient presentation and management

Knowledge & Skills

Essential

• Demonstratable expert knowledge of Musculoskeletal Physiotherapy

Desirable

• Relevant evidence of leadership experience
• Reflective Practice and emotional intelligence with regard to self and others
• Exceptional organisational skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East of England Community Health and Care NHS Trust (Cambridge)

Address

Hinchingbrooke Hospital and Doddington Hospital

Huntingdon and Doddington

PE29 6NT

United Kingdom

Employer's website

https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Graduate MSK Clinician £28,865 per annum, rising to circa £36,762 per annum upon programme completion Permanent Full Time Nottingham About the Graduate Programme Are you a nearly or qualified clinician looking to kick-start a career specialising as a Musculoskeletal practitioner? Do you want to be part of a pioneering healthcare organisation where people, quality and dynamism are the core values driving forward an industry leading clinical philosophy? You are in the right place! You'll also need to be registered with a recognised professional body, check out our Graduate Hub for more info. What will you do in the role... Join us as a MSK Graduate Clinician on our market leading MSK development programme. You'll experience a consolidated fast-track pathway to become a Senior MSK Clinician in as little as 18 months. We'll support you every step of the way to become a proud Clinician with a dynamic career ahead of you at Cora Health that will continue to challenge, stimulate, and reward. From day one you'll be working in clinic alongside your clinical buddy who will coach and mentor you. Alongside clinical practice you'll develop your knowledge through structured workshops delivered by our clinical experts and industry leaders. What you will bring to the role... You'll be a nearly or newly qualified clinician, with a minimum 2:2 in an approved undergraduate or postgraduate course (recent grads welcome!) looking to become an MSK specialist. You'll want to be part of our forward thinking and welcoming company, and you'll share our vision of improving the lives for patients living with MSK and mental health conditions. We do this by delivering the right care, in the right place, at the right time through raising the quality and efficiency of MSK, mental health and pain community service provision across whole systems. What you will benefit from... Working within a dynamic group of pioneering clinicians and support service colleagues you will learn from and with them and be proud when you provide high quality services to our patients. Your Continuing Professional Development (CPD) will be a priority as we invest in your development and reward you for giving your best. The below are the added extras to our commitment to being a great place to work. - Up to 30 days' holiday, plus public holidays with and additional day off for your birthday - Protected working time devoted to your personal development with an in-house Learning and Development Academy offering a wide range of career pathway development opportunities - Opportunities and support for; clinical supervision, coaching and mentoring, conferences, and clinical support tools - Access our benefits hub boost, to boost your wellbeing! - Save pennies through accessing excellent discounts via our own shopping discounts portal, access to health service discounts and a Blue Light Card - Participate in our cycle to work and/or smart tech salary sacrifice schemes. We are Cora Health: Cora is a leading provider of community healthcare services in the UK. We deliver MSK (musculoskeletal) services, diagnostic imaging, day-case surgery, physiotherapy, rehabilitation, podiatry, persistent pain management, mental health, orthopaedic and rheumatology services. We want everyone to have the opportunity to thrive. We help people help themselves, to get back to their best or to simply find a new way forward. Join us now... Our People are important to us, you will be empowered, cared for, and rewarded. If this sounds like your next opportunity, then don't delay, and click apply now. Please note we may need to close this advert early due to high volumes of applications, so we recommend you apply as soon as possible.

Person Specification

Qualifications

Desirable

• Degree or equivalent experience

Experience

Desirable

• Experience working in MSK

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cora Health Group Limited

Address

Park House Health and Social Care

Nottingham

Nottinghamshire

NG4 3DQ

United Kingdom

Employer's website

http://www.corahealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Assist and support the Head of IT Delivery and other team members in the delivery of Trust IT Infrastructure Policies and long-term IT Infrastructure Strategic Plan, to ensure a seamless and consistent delivery of IT Services.

Assist in the translation of Trust strategic objectives and policy decisions into operational activity and provide feedback to ensure continuous quality improvements.

Maintain awareness of developing standards and innovations in the area of IT infrastructure landscape, and ensure the trust exploit opportunities as necessary to deliver optimal and cost-effective patient care.

Act as an authority and provide specialist knowledge on IT cloud base server architecture for the Trust and ensure delivery of associated IT systems and services.

Input to the IM&T Strategy for security. Developing, structuring and scheduling strategic plans and delivery thereof.

Work with stakeholders to ensure clear definition and agreement of service. In particular, with relation to possible downtime during patch management. Ensure these services are delivered and possible downtime communicated as necessary.

Conduct and analyses risk assessments as appropriate and advise the Trust on IT system errors or security concerns / breaches. Ensure IT Infrastructure risks are clearly identified, recorded, communicated and managed appropriately.

When required, liaise with external/third parties to ensure the Trusts IT Infrastructure is not compromised. With relevance to external systems or services being connected to the Trusts network.

Provide guidance and advice as required or requested by other departments on the procurement of new solutions, systems or services to ensure they comply with the Trusts IT Strategic direction and 5-year IT plan.

Work with the Internal specialist teams and Heads of IT Services to ensure the IT systems and services are affordable and cost effective.

To contribute to the overall development of the Trust, identifying present and future opportunities, threats and risks in the environment.

Promote effective use of IT systems and services, developing IT infrastructure awareness and promoting a culture of cloud first server adoption.

Be responsible for managing and maintaining the various highly complex IT systems and services, as well as advising on future technologies, research and development.

To provide agreed management reports on areas of responsibility as agreed with the Head of IT Delivery.

Participate in continued professional development, training and courses as identified ensuring skills and knowledge are kept current.

Provide technical and non-technical guidance on the effective use of Trust IT Services to staff, as well as helping to resolve complex IM&T queries; in addition to this the postholder will also promote the use of IT department Policies & IT awareness programs.

Identify knowledge gaps, develop and promote an IT Cloud first awareness program in conjunction with other departments as required.

Identify and develop quality measures to ensure the highest levels of service delivery is achieved.

Carry out projects pertinent to the work of the Trust producing management information, reports and recommendations.

Participate in the development and implementation of highly complex audit and compliance evaluation techniques and processing, ensuring the highest quality delivery of Trust Services.

Conduct vulnerability assessments and other associated activities as appropriate within the Trust to Identify, remediate and mitigate risks to the Trust.

Liaise with NHS England, NCSC and other relevant bodies as

required ensuring IT Security advisories, directives and notifications are actioned and logged. This includes but is not limited to CareCERT, CiSP, vendor and other specialist threat intelligence feeds.

Ensure all systems and applications where applicable are kept up to date and are encompassed in the patch management routine as detailed in the patch management policy.

Assist with developing and maintaining an Incident Response plan and Computer Emergency Response Team in relation to severe IT Security incidents.

Take part in activities that lead to personal and/or team growth. Attend supervision and appraisal sessions with the Line Manager. Take a lead in identifying own development needs.

Lead on investigating IT Infrastructure issues, liaising with other staff and departments or external/third parties as appropriate.

The post holder is expected to work with the minimum of supervision and may be expected to deal with other duties appropriate to their level and post.

Travel to other Trust sites maybe required on an ad-hoc basis, therefore your own vehicle and a full clean UK drivers' licence is required. Mileage expense is available where appropriate for Trust business.

Assume wider responsibilities as assigned by the Head of IT Delivery

Person Specification

Qualifications

Essential

• Post Graduate Degree within an IT field or equivalent Vocational qualifications or experience.
• Recognized IT Server Qualifications (eg. Microsoft, AWS,).
• Recent evidence of continuing professional development.

Experience

Essential

• Extensive IT Experience, a significant portion of which in a senior IT role, with a proven track record of successful project delivery.

Skills and Knowledge

Essential

• Full UK driving licence
• In-depth knowledge of Microsoft on premise and cloud-based server infrastructure Azure SaS and PaAS.
• In-depth knowledge of Microsoft cloud based single tenanted office 365 infrastructure.
• In depth Knowledge of Windows Server 2019 and above Group Policy.
• SCCM SCOM InTune Entra Hybrid management.
• Knowledge of HP and Dell Hyper Converged Infrastructure
• Knowledge of HP Synergy and 3Par Technologies
• Knowledge of Dell Isilon Technology
• Knowledge of networking Principles underpinning Server infrastructure. knowledge on cyber threats such as Ransomware & mitigation of.
• Experience of implementation and testing of organisational Disaster Recovery planning.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

West Midlands Ambulance Service University NHS Foundation Trust

Address

Ambulance Headquarters

Waterfront Business Park

Brierley Hill

West Midlands

DY5 1LX

United Kingdom

Employer's website

https://wmas.nhs.uk/careers-staff-room/ (Opens in a new tab)

Job description

Job responsibilities

To view the main responsibility, please see the attached the Job Description and Person Specification.

Person Specification

Knowledge & Experience

Essential

• Extensive nursing experience within a palliative care setting
• Experience of identifying education needs and leading relevant training programmes
• Advanced palliative nursing knowledge and skills, including problem solving of complex issues
• Knowledge of current nursing and palliative care agenda to include End of Life Care
• Experience of leading change

Desirable

• Demostrate experience of implementing clinical governance and risk management systems

Education/ Qualification

Essential

• Registered Nurse - NMC registered
• Degree level qualification in Palliative Care or equivalent specialist setting
• Advanced Communication Skills training
• Level 2 Psychology training
• MSC in speciality or equivalent

Desirable

• Extended prescribing certificate or willingness to obtain

Skills, abilities and atributes

Essential

• Evidence of a flexible approach to working independently as well as within a multi-disciplinary team structure
• Time management/organisational skills and ability to work under pressure
• Leadership, negotiation, and facilitation skills
• Excellent communication and inter-personal skills
• Practice development skills in line with knowledge and skills framework and agenda for change
• Access to car or other mode of transport for work purpose

Desirable

• Evidence of working with the Primary Care Team or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

London North West University Healthcare NHS Trust

Address

Meadow House

Ealing Hospital, Uxbridge Rd

Ealing

UB1 3HW

United Kingdom

Employer's website

https://www.lnwh.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

The postholder will be responsible for the safe and efficient delivery of Shingles, RSV, Pneumococcal, COVID-19, Influenza vaccinations and any other vaccinations which becomes part of the NHS schedule to registered patients, both in patients home and within the practice setting. The postholder will assess suitability for vaccination, obtain informed consent, administer vaccines in accordance with current clinical guidance, maintain accurate records and communicate effectively with the wider clinical team. Where necessary arrange follow up for specific vaccinations.

Role specific focus areas and process

Delivery of vaccination programmes in patients homes and in the practice setting

Safe collection, transportation and storage of vaccines while maintaining cold chain requirements.

Assessment of housebound patients' suitability for vaccination.

Administration of vaccinations in accordance with Patient Group Directions (PGDs), National Protocols or other approved frameworks.

Timely and accurate recording of vaccination activity.

Maintaining effective communication with practice.

Ensuring patient safety, confidentiality and professional standards always.

Main Duties, Outline Responsibilities and Work Portfolio

Patient/Client Care and Support

Assist practices with the administration of vaccinations for their patient populations within surgeries and patients' homes.

Assess patients for clinical suitability prior to vaccination.

Obtain informed consent before administering vaccines.

Deliver vaccinations safely and effectively in line with current clinical guidance.

Manage and respond appropriately to adverse reactions, including anaphylaxis.

Provide advice and reassurance to patients and carers regarding vaccinations.

Leadership and Workforce

Work independently while maintaining strong communication with the wider clinical team.

Work closely with the vaccinator coordinator to support identification of patient cohorts/ organising clinics/ arranging visit in demographic order

Support the delivery of PCN vaccination programmes.

Maintain professional registration and competency requirements.

Participate in supervision, training and appraisal processes.

Financial, budgetary and contract management

Ensure appropriate use of vaccines, equipment and consumables.

Minimise wastage through effective stock handling and cold chain management

Organisational Policy

Adhere to ENMP policies and procedures and all relevant legislation.

Comply with professional standards and codes of conduct.

Complete and maintain mandatory training requirements.

Task management (including work related planning)

Manage daily workload efficiently and effectively.

Plan and undertake home visits according to service requirements.

Collect and transport vaccines and consumables in accordance with governance procedures.

Maintain accurate documentation and records.

Decision Making

Assess patient suitability for vaccination.

Apply clinical judgement when responding to risks, concerns or unexpected events.

Escalate clinical issues appropriately where required.

Communication and Information

Information systems and software responsibilities include use of:

Systm One

ICE system

AccuRX

MS Office

Federated Data Platform

Responsibility for data entry, text processing or storage of data, utilising paper or computer-based data entry systems are a key component of the role.

Research and Audit

All staff at ENMP are expected to support and assist with research and audits from time to time but the postholder will have no responsibility other than complying with these requirements.

Corporate Responsibilities

The postholder is expected to comply with all corporate responsibilities detailed within the ENMP Job Description template, including professional standards, teamwork, quality improvement, safety, confidentiality and information governance

Work and Professional Standards

To conduct yourself in a manner consistent with the Practices values and behaviours

To work to the highest standard of care in order to promote the Practice as a quality care provider

To adhere to the Practices standards and expectations as communicated through policy and briefings

To represent the Practice as required at external meetings and functions and to act as an ambassador for the organisation.

To work flexibly in order to ensure that the Practice delivers effective, individual and compassionate care

To participate in relevant staff training (including compliance with mandatory training requirements)

To actively participate in the staff appraisal process

Collaboration, teamwork, and relationships

To work and collaborate with other members of the ENMP team to ensure delivery of satisfactory performance, governance, and management of risk relative to role

To promote and constructive working relationships both internally with colleagues and with external organisations

To work effectively in collaboration with clinicians and managers of other health and social care organisations within the health system where there are common interests

Quality and Efficiency

To work proactively in order to identify areas for quality improvement and efficiency

Safety

To ensure compliance with safe systems of work and that all necessary health and safety requirements are met including the reporting of hazards and accidents

To work to high standards of infection control appropriate to role

Confidentiality and Information Governance

To ensure patient/staff confidentiality and information governance standards are maintained and respected at all times.

Person Specification

Planning Skills

Essential

• Ability to organise and manage workload effectively across multiple locations

Qualifications

Essential

• Registered Nurse or relevant healthcare professional holding up to date registration number - qualified to independently administer vaccines under a Patient Group Directive
• Current NHSE approved vaccination training

Leadership and People Skills

Essential

• Ability to work autonomously while contributing positively to team objectives
• Able to work independently with minimal supervision whilst adhering to clinical protocols

Physical Skills and Effort

Essential

• Ability to travel between practices and patient homes, carrying vaccination equipment and supplies safely
• Full driving licence and access to a vehicle

Analytical Skills

Essential

• Ability to assess patient suitability for vaccination and respond appropriately to risks or unexpected events
• Ability to provide quality care

Experience

Essential

• Trained and competent in the management of anaphylaxis

Desirable

• Experience working as part of a team and independently
• Knowledge of safe transport of medications and cold chain procedures
• Working knowledge of Mental Capacity legislation and application in practice

Communication Skills

Essential

• Strong communication and interpersonal skills with patients, carers and healthcare professionals
• Ability to communicate effectively with frail and vulnerable patients
• Ability to support vulnerable and housebound patients with sensitivity and professionalism

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East Norfolk Medical Practice

Address

147 Lawn Avenue

Great Yarmouth

Norfolk

NR30 1QP

United Kingdom

Employer's website

https://www.enmp.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Mastercall Healthcare is a Social Enterprise delivering out-of-hospital services across a wide geographical footprint, including contact centre healthcare services, digital and BI solutions, and IMT infrastructure for a range of commissioners and partners. The organisation has diversified significantly over recent years, investing in clinical service expansion, digital platforms including Mastercall UXT BI as a Service, and Information Management and Technology (IMT) infrastructure services.

The Head of Business and Commercial Development is a pivotal executive-facing role responsible for growing Mastercall's income base across all service lines: core urgent and primary care clinical services, concentric marketing expansion, portfolio diversification, and technology and BI commercial offerings. The primary income driver will remain clinical services and business development. The post holder will also lead commercial activity for technology and BI services and may be called upon to support the Greater Manchester Urgent Primary Care Alliance (GMUPCA) on relevant work programmes

The post holder will:

1. Drive revenue growth across Mastercall's full service portfolio, with clinical services as the primary income focus and digital/technology services as a growing commercial stream, targeting 10% annual recurring revenue (ARR) growth within 24 months, with a clear trajectory and plan in place within 8 months.

2. Lead and develop the commercial strategy, including market penetration, concentric service expansion, and portfolio diversification.

3. Develop and manage commercial opportunities for Mastercall UXT BI as a Service and IMT Services (including infrastructure), working with internal technical leads to package and position these for commissioners and partners.

4. Support the Executive and Senior Management Team in delivering vision, strategy, and business plans, acting as a senior point of contact for internal and external stakeholders.

5. Contribute to continuous improvement and operational efficiency initiatives across the organisation, working closely with all departments to identify cost-effective delivery models and service enhancements.

6. Support GMUPCA on relevant business development and partnership work where required, while maintaining Mastercall as the primary focus.

7.Liaise with the Marketing and Brand Manager to ensure brand, digital presence, and marketing activity are aligned to commercial objectives.

Person Specification

Experience

Essential

• Proven track record in business development, income generation, and commercial contract management in a healthcare or public sector environment.
• Experience of leading tender processes, bid writing, and contract award.
• Experience of strategic commercial planning and pipeline management.
• Demonstrable experience of growing income across multiple service lines or products.
• Experience at Senior Leadership level with exposure to Executive decision-making.

Desirable

• Experience across both clinical services and technology/digital commercial propositions.
• Knowledge of NHS procurement frameworks (NHS SBS, Crown Commercial, Dynamic Purchasing Systems).
• Experience in a social enterprise, NHS provider, or integrated care context
• Familiarity with BI-as-a-Service or managed IT service commercial models

Qualifications

Essential

• Business, commercial, or management qualification and/or evidence of CPD.
• Degree-level education or equivalent professional experience

Desirable

• Prince2 or equivalent project management qualification
• Relevant postgraduate or executive development qualification (e.g. MBA, ILM).

General Qualities

Essential

• Excellent written and verbal communication skills
• Able to produce compelling bids, business cases, and commercial presentations.
• Skilled at negotiating with senior stakeholders on complex commercial matters.
• Demonstrable ability to engage and influence at Board and Executive level
• Strong commercial judgement with the ability to assess risk, value, and strategic fit.
• Able to analyse market data and translate it into actionable commercial strategy
• Highly literate and numerate; skilled at interpreting financial and performance information.
• Ability to manage competing priorities and make sound decisions under pressure.
• Excellent organisational skills with the ability to manage multiple concurrent opportunities
• Able to develop and maintain a business pipeline and commercial action plan.
• Capability to plan over short, medium, and long-term timeframes.
• Confident working with digital tools, CRM systems, and data platforms
• Advanced knowledge of Microsoft Office suite
• Experience of managing a team and supporting professional development
• Able to work autonomously and take initiative in a complex operating environment.

Desirable

• Experience presenting to commissioner boards, ICBs, or clinical governance forums
• Media or public affairs engagement experience.
• Experience of NHS payment mechanisms (block contract, CQUIN, PCN DES).
• Ability to model income scenarios and financial projections
• Experience of capacity and resource planning in a commercial or operational context
• Understanding of BI platforms, data-as-a-service models, or healthcare informatics.
• Familiarity with IMT infrastructure or managed IT service offerings.
• Experience of leading a commercial or business development function.

Employer details

Employer name

Mastercall Healthcare

Address

International House

Pepper Road

Stockport

SK7 5BW

United Kingdom

Employer's website

http://www.mastercall.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

JOB SUMMARY

The post-holder will:

Provide assessment and treatment to children and young people with mental health needs;

Work autonomously and collaboratively within the MDT, providing consultation for other agencies/professionals;

Promote the safeguarding and welfare of children and young people.

To provide routine and urgent assessment and interventions to young people with a wide range of emotional and psychological problems who are referred to specialist CAMHS, in keeping with evidence based practice with supervision from a senior clinician within professional guidelines and within the overall framework of the teams policies and procedures.

KEY RESULT AREAS:

1

To support the ongoing process of delivering a comprehensive CAMHS system.

2

To provide assessment, interventions, therapy to children, young people with the most severe, complex and persistent mental health problems, including those who are severely mentally ill or at suicidal risk and where appropriate, families as both an autonomous practitioner and as part of a multidisciplinary team in a variety of settings to address need. This will include working with the CAPA model.

3

To apply a sound knowledge of safeguarding children and guidelines in clinical work.

4

To be committed to a quality approach for patient care.

5

The post-holder will demonstrate high levels of concentration and provide sustained effort in assessment of complex family issues.

6

To manage own caseload, accessing support and guidance appropriate to individual need.

7

To operate within the clinical and case management supervision framework.

8

To provide training, consultation and supervision to other service providers, partner agencies and junior members of staff as required regarding intensive interventions with children, young people and families.

9

To participate in the development, audit and review of this extension to existing service provision.

10

To undertake extended hours of work alongside fellow specialist CAMHS practitioners.

11

To work collaboratively with all services to provide coherent and co-ordinated mental health services for children and young people as well as other significant partners, ensuring timely transition and relevant consultation, training and support to universal services and targeted groups.

12

To use a range of Information Technology systems (including Rio) ensuring high quality data is collected appropriately, kept securely and confidentially

13

To participate in an agreed clinical audit programme for the service, and ensure lessons learnt from both audit and clinical incidents are reported.

14

To comply with both clinical and corporate governance frameworks.

15

To support the engagement of service stakeholders and users in the development and monitoring of service delivery and identify opportunities for service improvement and redesign.

16

To actively promote user/carer involvement in all aspects of care planning/delivery whilst respecting the rights, capabilities and wishes of the individuals concerned.

17

To work in an innovative and child, young person and family centred way, in a culture of continuous improvement and learning.

18

Apply Trust policies and procedures in instances of aggression, acute distress and disturbed mental health presentations.

19

To maintain relevant professional registration

20

To identify and communicate any concerns through the relevant management processes.

21

To demonstrate continued practice development and engage in annual appraisal.

For full job description, please see attached supporting documents.

We are aware that an increasing number of applicants are using AI technology to generate responses on NHS Job application forms. Over reliance on AI-generated content in application forms is strongly discouraged and we will conduct a thorough screening process before selecting candidates to progress to the next stage. If you are using AI to enhance your application, please disclose this in your NHS Jobs application form.

Person Specification

Physical Attributes

Essential

• Ability to undertake the duties and demands of the post. A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy).

Personal Attributes

Essential

• Able to work autonomously and as part of a team.
• Commitment to multi-agency approach.
• Ability to work and make decisions under pressure.
• Calm, confident, innovative, creative and assertive.
• Clarity of decision making.
• Willingness to be flexible and adaptable in accordance with changing service priorities.
• Commitment to challenging discrimination and improving accessibility of services.
• Ability to cope calmly in a crisis.
• To demonstrate good self care and encourage the same in team members.
• A Current driving licence and access to a car during the working day is essential (reasonable adjustments will be considered for any applicants who are unable to drive due to a disability).

Qualifications

Essential

• Relevant professional qualification, e.g. nursing, or other professional allied to medicine.
• Dip SW or relevant mental health profession.
• Membership of professional body.

Desirable

• Post Registration qualification e.g. degree.
• Post graduate qualification in mental health (e.g. CBT, Family Therapy, Counselling).
• A teaching and assessing qualification.

Experience

Essential

• Substantial post qualification experience, some of which must be working with Children, young people and their carers in a mental health or other complex care setting.
• Multidisciplinary team working.
• Inter-agency liaison and consultation.
• Experience of supervising/mentoring junior staff.
• Knowledge of relevant legislation and guidance e.g. NHS plan, Mental Health Legislation, Childrens act, Education Act, Working Together, Childrens NSF, Every Child Matters, etc.
• Clinical/therapeutic knowledge and skills in mental health.
• Experience in assessment and risk management and ability to implement evidence based practice.
• Proven ability to work with other agencies and disciplines and in partnership with other organisations.
• Experience of safeguarding children and young people.

Desirable

• Experience of community settings.
• Experience of working in different cultural contexts.
• Knowledge and experience of working with Equality and Diversity.

Special Knowledge & Skills

Essential

• Good verbal and communication skills.
• Ability to manage own caseload.
• Good negotiation skills, and problem solving skills.
• Customer service orientation.
• Effective record keeping and report writing skills to include care planning and risk assessments.
• IT skills.
• Have good team working skills. Be able to work across disciplines with an ability to predict and manage inter-disciplinary tensions and foster good working practices.

Training

Desirable

• Training and experience relating to specialist CAMHS.
• Experience of delivering training to others.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South West Yorkshire Partnership NHS Trust

Address

Folly Hall Mills

St Thomas Road

Huddersfield

HD1 3LT

United Kingdom

Employer's website

https://www.southwestyorkshire.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

We would particularly welcome applications from Welsh speakers; but even if you dont speak any Welsh, or want to develop your skills, dont worry: the health board will support you with training.

Person Specification

Qualifications and Knowledge

Essential

• Professional Social Work qualification: CQSW; Dip. SW; Social Work Degree
• Current registration with Social Care Wales or equivalent Social Work body. Be prepared to register with Social Care Wales as a legal requirement if appointed
• Evidence of Post qualifying training and Learning (PTRL) such as Practice Educator Award for Social Work
• MSc Social Work or equivalent relevant subject level of study or equivalent experience
• Approved Mental Health Practitioner (AMHP) award

Desirable

• Management or Leadership qualification: CMS, DMS; ILM or equivalent experience
• Have a basic knowledge of project management processes and techniques

Experience

Essential

• Mental health practice at a senior level; case load supervision, staff recruitment, education, development and appraisal; management of conduct and capability concerns; service development projects; practice improvement initiatives
• Managing electronic record keeping platforms, clinical applications and collaborative digital working tools
• Reflect on and critically appraise own and others performance and use information to develop new methods of working
• Practice experience of the Approved Mental Health Practitioner (AMHP) role
• Significant applied knowledge of the application of the Mental Health Act (1983), Mental Capacity Act (2005) and Deprivation of Liberty Safeguards (2009), Mental Health (Wales) Measure (2010) and the Social Services and Well-Being (Wales) Act, (2016) to support practitioners and leaders to maintain and develop the relevant legal literacy in their service area

Desirable

• Experience of staffing and decision-making on an Out of Hours/On-call basis in a health or social care service context

Skills and Attributes

Essential

• Demonstrate situations where effective, compassionate leadership and management skills have been used
• Demonstrate tact and diplomacy when working with challenging situations
• Evidence of undertaking presentations to groups
• Formulate and analyse professional and ethical issues
• Detailed knowledge and application of principles of governance
• Application of Health, Safety, and Risk Management policies and processes

Desirable

• Some ability to speak, read and/or write Welsh, or an eagerness to learn

Other

Essential

• Ability to travel independently within geographical area
• Able to work hours flexibly
• Proficient keyboard skills and the practical application of a range of system such as Microsoft Word, Teams etc
• Ability to work under pressure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Powys Teaching Health Board

Address

Bronllys Hospital

Bronllys

Brecon

LD3 0LU

United Kingdom

Employer's website

https://pthb.nhs.wales/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

JOB SUMMARY

The post-holder will:

Provide assessment and treatment to children and young people with mental health needs;

Work autonomously and collaboratively within the MDT, providing consultation for other agencies/professionals;

Promote the safeguarding and welfare of children and young people.

To provide routine and urgent assessment and interventions to young people with a wide range of emotional and psychological problems who are referred to specialist CAMHS, in keeping with evidence based practice with supervision from a senior clinician within professional guidelines and within the overall framework of the teams policies and procedures.

KEY RESULT AREAS:

1

To support the ongoing process of delivering a comprehensive CAMHS system.

2

To provide assessment, interventions, therapy to children, young people with the most severe, complex and persistent mental health problems, including those who are severely mentally ill or at suicidal risk and where appropriate, families as both an autonomous practitioner and as part of a multidisciplinary team in a variety of settings to address need. This will include working with the CAPA model.

3

To apply a sound knowledge of safeguarding children and guidelines in clinical work.

4

To be committed to a quality approach for patient care.

5

The post-holder will demonstrate high levels of concentration and provide sustained effort in assessment of complex family issues.

6

To manage own caseload, accessing support and guidance appropriate to individual need.

7

To operate within the clinical and case management supervision framework.

8

To provide training, consultation and supervision to other service providers, partner agencies and junior members of staff as required regarding intensive interventions with children, young people and families.

9

To participate in the development, audit and review of this extension to existing service provision.

10

To undertake extended hours of work alongside fellow specialist CAMHS practitioners.

11

To work collaboratively with all services to provide coherent and co-ordinated mental health services for children and young people as well as other significant partners, ensuring timely transition and relevant consultation, training and support to universal services and targeted groups.

12

To use a range of Information Technology systems (including Rio) ensuring high quality data is collected appropriately, kept securely and confidentially

13

To participate in an agreed clinical audit programme for the service, and ensure lessons learnt from both audit and clinical incidents are reported.

14

To comply with both clinical and corporate governance frameworks.

15

To support the engagement of service stakeholders and users in the development and monitoring of service delivery and identify opportunities for service improvement and redesign.

16

To actively promote user/carer involvement in all aspects of care planning/delivery whilst respecting the rights, capabilities and wishes of the individuals concerned.

17

To work in an innovative and child, young person and family centred way, in a culture of continuous improvement and learning.

18

Apply Trust policies and procedures in instances of aggression, acute distress and disturbed mental health presentations.

19

To maintain relevant professional registration

20

To identify and communicate any concerns through the relevant management processes.

21

To demonstrate continued practice development and engage in annual appraisal.

For full job description, please see attached supporting documents.

We are aware that an increasing number of applicants are using AI technology to generate responses on NHS Job application forms. Over reliance on AI-generated content in application forms is strongly discouraged and we will conduct a thorough screening process before selecting candidates to progress to the next stage. If you are using AI to enhance your application, please disclose this in your NHS Jobs application form.

Person Specification

Physical Attributes

Essential

• Ability to undertake the duties and demands of the post. A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy).

Personal Attributes

Essential

• Able to work autonomously and as part of a team.
• Commitment to multi-agency approach.
• Ability to work and make decisions under pressure.
• Calm, confident, innovative, creative and assertive.
• Clarity of decision making.
• Willingness to be flexible and adaptable in accordance with changing service priorities.
• Commitment to challenging discrimination and improving accessibility of services.
• Ability to cope calmly in a crisis.
• To demonstrate good self care and encourage the same in team members.
• A Current driving licence and access to a car during the working day is essential (reasonable adjustments will be considered for any applicants who are unable to drive due to a disability).

Qualifications

Essential

• Relevant professional qualification, e.g. nursing, or other professional allied to medicine.
• Dip SW or relevant mental health profession.
• Membership of professional body.

Desirable

• Post Registration qualification e.g. degree.
• Post graduate qualification in mental health (e.g. CBT, Family Therapy, Counselling).
• A teaching and assessing qualification.

Experience

Essential

• Substantial post qualification experience, some of which must be working with Children, young people and their carers in a mental health or other complex care setting.
• Multidisciplinary team working.
• Inter-agency liaison and consultation.
• Experience of supervising/mentoring junior staff.
• Knowledge of relevant legislation and guidance e.g. NHS plan, Mental Health Legislation, Childrens act, Education Act, Working Together, Childrens NSF, Every Child Matters, etc.
• Clinical/therapeutic knowledge and skills in mental health.
• Experience in assessment and risk management and ability to implement evidence based practice.
• Proven ability to work with other agencies and disciplines and in partnership with other organisations.
• Experience of safeguarding children and young people.

Desirable

• Experience of community settings.
• Experience of working in different cultural contexts.
• Knowledge and experience of working with Equality and Diversity.

Special Knowledge & Skills

Essential

• Good verbal and communication skills.
• Ability to manage own caseload.
• Good negotiation skills, and problem solving skills.
• Customer service orientation.
• Effective record keeping and report writing skills to include care planning and risk assessments.
• IT skills.
• Have good team working skills. Be able to work across disciplines with an ability to predict and manage inter-disciplinary tensions and foster good working practices.

Training

Desirable

• Training and experience relating to specialist CAMHS.
• Experience of delivering training to others.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South West Yorkshire Partnership NHS Trust

Address

Folly Hall Mills

St Thomas Road

Huddersfield

HD1 3LT

United Kingdom

Employer's website

https://www.southwestyorkshire.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

The successful applicant will work as an autonomous specialist dietitian across the Eating Disorder Pathway within ED-ITT, EDS and providing consultation to the NRMC. The role will span varying degrees of risk including those who present with complex mental health and medical needs, including risk of rapid physical deterioration, refeeding complications and mortality.

The role spans both direct clinical intervention and wider service-level consultation.The selected applicant will work collaboratively within a multidisciplinary team (MDT) alongside psychiatry, psychology, nursing, occupational therapy, health care assistants, GPs with specialist interests and other allied health professionals, contributing to integrated risk management and coordinated care planning across services.

As the lead for dietetics, the applicant will hold professional responsibility for dietetic practice within the service, acting as the key source of specialist dietetic expertise and guidance. The role includes contributing to policy development, care pathways, service improvement initiatives, clinical governance processes and implementation of evidence-based practice in line with national standards and eating disorder guidance.

The post holder will be expected to exercise a high level of clinical judgement, autonomy and decision-making in situations where there may be conflicting clinical priorities, high levels of risk and complex ethical considerations.

The role will involve delivering training, supervision and consultation to other professionals to improve understanding and management of nutritional risk and eating disorders across the wider system. There is an expectation that the postholder will lead on this training.

The post holder will maintain accurate clinical documentation, outcome monitoring and risk assessments, and contribute to audit, quality improvement and service evaluation activities.

Please refer to supporting documentation for full job description.

Person Specification

Qualifications

Essential

• BSc in Human Nutrition and Dietetics or related qualification.
• Significant relevant experience and/ or evidence of MSc level study in a relevant area.
• Professional/Clinical knowledge acquired through degree plus specialist dietetic training to post graduate diploma level or equivalent plus significant, relevant experience.
• HCPC Registration
• Evidence of on-going professional
• development
• Member of British Dietetic Association

Desirable

• PENG clinical update.
• A teaching qualification or experience of teaching groups.
• Certification of insertion of NG tubes.

Skills

Essential

• An ability to be able to use highly developed interpersonal and communication skills to impact on the behaviour and views of clients with severely challenging, often life threatening behaviours on a frequent basis.
• Demonstrate a high level of empathy, self- awareness and emotional resilience having to cope with emotionally demanding situations on a frequent basis.
• Able to use advanced analytical skills and to concentrate for prolonged periods during emotive and stressful situations.
• Ability to demonstrate a high level of time management and organisational skills.
• Able to work within codes of practice of HCPC, Occupational Standards, British Dietetic Association (BDA) and policies and procedures.
• Highly specialist skills demonstrating varied comprehensive clinical experience in order to deliver best practice for a range of complex conditions.
• Ability to undertake dietetic assessments, including assessing for refeeding risk, as well as offer treatment and intervention.
• Ability to obtain information from those who are ambivalent to change, or do not wish to share their intake or engagement with compensatory behaviours.
• Ability to compassionately, challenge information provided that does not appear accurate.
• Ability to work across multiple services.
• An effective team worker who is empathetic and approachable
• Proactive, with an ability to set up new initiatives.
• Flexible regarding duties and ability to cope with change.

Desirable

• Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.

Experience

Essential

• Experience of working with those who suffer from eating disorders and or disordered eating, with various physical and psychological risks.
• Experience of working in a community eating disorder service.
• Experience of working with those who do not wish to have treatment.
• Experience of working with those who are at high risk of refeeding syndrome.
• Experience of working with those who are at high risk of an admission to either a medical or psychiatric Hospital secondary to their eating difficulties.
• Experience of working with those who are highly distressed.
• Experience of providing consultation and advice to the multi-disciplinary team.
• Varied and comprehensive post-graduate clinical experience across a range of clinical areas, including enteral feeding.
• Senior level experience of working in a multi-disciplinary team.
• Experience of delivering in-service training.
• Experience of interpreting and acting on complex clinical information including anthropometry, biochemistry,
• pharmacology and medical history to make decisions about client care.
• Evidence of active participation in audit activities in dietetic practice.
• Experience of dealing with distressed clients, carers or colleagues.
• Experience and competence in negotiating and recording aims of treatment and agreeing a plan of action with; client/relatives/carers/medical staff.

Desirable

• Experience of leading and developing new initiatives/ services.
• Competence and experience in advanced
• communication skills including negotiation, motivational interviewing and evoking behavioural change in complex cases.
• Experience of working in a mental health unit/ ward/eating disorder unit.
• Experience and evidence of developing evidence based literature, guidelines and protocols for a range of more complex needs for a wide range of people e.g. clients with Mental Illness or neurological impairment, carers, general public and
• healthcare workers.

Knowledge

Essential

• Demonstrate specialist knowledge of Best Dietetic Practice in the treatment or management of nutritional needs.
• Evidence of an accurate up to date portfolio in order to demonstrate Continued Professional Development (CPD) lifelong learning and skills of reflective practice.
• Ability to deliver best practice for a range of more complex clinical conditions.
• Knowledge of Eating Disorders.
• Knowledge of MEEDS.

Desirable

• Membership of Specialist Interest
• Group.
• Knowledge of different mental health illnesses, the risks and treatment interventions.
• Knowledge of legislation that supports the rights of those with mental health illnesses such as Mental Health and Mental Capacity Act.
• Knowledge of the impact of trauma.
• Knowledge of how to use system one.
• Knowledge of the personalised care framework.
• Knowledge of the cycle of change.
• Knowledge of how to respond appropriately to physical and psychological risks, specific to eating disorders.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Livewell Southwest

Address

Eating Disorder Intensive Treatment Team

Glenbourne Unit

Morlaix Drive

Plymouth

Devon

PL6 5AF

United Kingdom

Employer's website

https://www.livewellsouthwest.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Strong programme and project management skills, with the ability to manage priorities in a complex environment; oversee the working group, task and finish group, own the project plan, risk log, and ensure continued progress against deliverables

Confidence working across organisational boundaries and influencing without direct authority

Excellent communication skills, able to explain complex ideas clearly to a wide range of audiences

Working with primary care to develop and deliver standard operating procedures (SOPs)

Experience working with data and insight to support planning, decision making and improvement

The ability to stay calm, constructive and solutions-focused when navigating challenge or disagreement

A collaborative mindset, with a genuine commitment to a person and community centred approach

Have experience delivering complex programmes, service change or transformation involving multiple partners

Understand (or excited to learn about) neighbourhood working, integrated care and place-based and people centred approaches

Have experience working in or knowledge of CYP services and demonstrated passion to improve outcomes for CYP

Translate national policy and strategy into practical local delivery

Enjoy bringing structure to ambiguity and helping teams move from ideas to action

Ensure that reducing inequalities and improving outcomes for communities is embedded throughout planning, delivery and evaluation.

Attend meetings across the system

Acting as the key lead to escalate risks or concerns

Leading on data collection and evaluation

Organising or commissioning training as needed

Setting up, maintaining and developing project documentation

Work with partners to coordinate budgets and the best utilisation of investment, ensuring there are no duplication of resources

Collaborate with the Leadership Team to explore ideas and develop business cases for future developments within the Bexley CYP INT programme, and what they mean in practice for people, time and resources

Look ahead at activity and demand to help plan and shape future initiatives

Monitor how services are running, spotting risks or issues early and working with partners to address them

Support clear decision-making and accountability, helping neighbourhood work stay focused and well-governed

Help teams across primary care, social care, community services and hospitals work as one around peoples needs

To undertake some routine administrative tasks as required by the role e.g. Assisting with the organisation of meetings and events

Person Specification

Skills and Abilities

Essential

• Able to influence across professional and organisational boundaries
• Ability to analyse very complex issues where material is conflicting and drawn from multiple sources
• Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly

Desirable

• Exceptionally strong communication and relationship building skills, able to apply appropriate methods to motivate and remove barriers to acceptance

Education and knowledge

Essential

• Degree or equivalent experience
• PRINCE2 or alternative project management methodology trained

Experience

Essential

• Demonstrated experience of coordinating projects in complex and challenging environments
• Experience of setting up and implementing internal processes and procedures.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Oxleas NHS Foundation Trust

Address

Memorial Hospital

Shooters Hill

Woolwich

SE18 3RG

United Kingdom

Employer's website

http://oxleas.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Cleveland House

£21.75 per hour

Full Time 38.5 Hours

Cleveland House is located in Banks, Southport, in the west of Lancashire. It offers residential support for 32 males and females with an acquired brain injury (ABI), progressive neurological condition (PNC) and associated physical health needs. We are located on a residential housing estate.

We can also support those who have:

• Conditions such as epilepsy
• Difficulties with communication
• Difficulties with swallowing
• May need respiratory support through a ventilator and/or tracheostomy

Person Specification

Qualifications and Experience

Essential

• - Qualified Registered Nurse (RGN/RMN or RNLD) some post-registration experience, holding an active NMC registration and having successfully completed a preceptorship programme.
• - Demonstrate sound knowledge of NMC guidelines, standards, and professional practices, along with a strong commitment to ongoing professional development.
• - Possess a positive attitude towards change, quality improvement, and service development, and is capable of adopting flexible and innovative approaches to practice.
• - Excellent verbal and written communication skills are complemented by a minimum of six months' experience within a Mental Health or Learning Disabilities care environment, supported by evidence of continued professional development in the relevant field.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Priory Healthcare

Address

Greaves Hall Avenue

Southport

Lancashire

PR9 8BL

United Kingdom

Employer's website

https://jobs.priorygroup.com/why-join-us/ (Opens in a new tab)

Job description

Job responsibilities

For further information about this role please see the attached job description and person specification.

Alternative formats of our vacancies are available upon request to [email protected] . Accessibility statement available upon request.

Right to work / Certificate of sponsorship

This role does not meet the criteria for Skilled Worker visa sponsorship under current Home Office regulations. You must have the existing right to work in the UK to be considered for this position.

For further information on visa sponsorship and eligibility, please refer to the UK Government guidance on Skilled Worker visas: www.gov.uk/skilled-worker-visa

Person Specification

Education and qualifications

Essential

• Minimum of 4 GCSE's or equivalent at grade C / 5 or above including Math's and English.

Desirable

• Previous mentoring experience
• Experienced Dispatcher or EMD (or equivalent)
• Level 4 qualification particularly in healthcare, science, data analysis or another relevant subject or equivalent
• Previous healthcare setting
• Experienced Paramedic or EAA (or equivalent)

Previous experience (Paid/Unpaid relevant to job)

Essential

• Demonstrable experience gained call centre environment

Desirable

• Experience in the healthcare sector.
• Experience working in an emergency service.
• Experience working in EOC environment.
• Experience working in fleet management
• Experience working unsocial hours.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South Western Ambulance Service NHS Foundation Trust

Address

Emergency Operations Centre - Exeter

Eagle Way

Exeter

EX2 7HY

United Kingdom

Employer's website

https://www.swast.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Please refer to the attached Job Description for a full description and details of the main duties and responsibilities of this role.

Person Specification

Education and Qualifications

Essential

• GCSE & A Level equivalent
• DCR or BSC Hons
• HPCP Registration

Experience

Essential

• Recent general radiography

Desirable

• Mentor coaching experience
• Previous NHS Experience

Knowledge

Essential

• Knowledge and local NHS targets and initiatives
• Knowledge of CRIS and PACS
• Knowledge and application of IR(ME)R 2017

Key Skills

Essential

• Ability to prioritise own workload
• Ability to clearly communicate and relate information concisely
• Attention to detail
• Basic IT skills to manipulate complex post processing packages

Desirable

• Experience in intravenous cannulation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

North West Anglia NHS Foundation Trust

Address

Hinchingbrooke Hospital

Hinchingbrooke Park

Huntingdon

PE29 6NT

United Kingdom

Employer's website

https://www.nwangliaft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For detailed job description and person specification please see attached documents:

• Arabic speaking skills are essential for this role
• To ensure appropriate assistance is available to all patients, ensuring their needs are understood and met.
• Professionally and proactively deliver patient requests, dealing with sensitive and emotional situations by using appropriate language and demonstrating reassurance.
• Ensure patients concerns and complaints are dealt with immediately, using knowledge and problem-solving skills to resolve.
• Escalating those which cannot be resolved to Team Leader/Nurse in Charge appropriately.
• To work closely with all levels of medical/nursing, clinical support and administration staff to ensure a high level of communication is maintained and a seamless patient pathway.
• To liaise with the Private Care Accounts team with regards to financial status of each patient attending clinic, ensuring all patients flagged for payment or registration are appropriately dealt with prior to their appointment or procedure.
• Ensure that patients without funding in place are not sent through for a consultation until the funding is resolved. Ensure that all patient activity is recorded on relevant electronic systems.
• To ensure Embassy-sponsored patients are covered with a Letter of Guarantee for any appointment, blood test, procedure and diagnostic test undertaken and liaise directly with the international team forany urgent/emergency bookings requested by consultants, nursing staff or the patient in a timely manner to ensure authorisation is requested for payment.
• To ensure all patient activity is accurately recorded in real time, including capturing all outpatient procedures undertaken and patient arrival and departure times.
• Comply with the Did Not Attend Policy and to ensure that clinic screens are cleared daily to comply with Quality Assurance.
• To calculate charges for non-sponsored activity by reference to a table of charges and obtain payment (by credit card) from patients as required, ensuring these are taken in line with Trust policy anddocumented appropriately.
• To assist nurses and other members of the multi-disciplinary team with administrative duties as requested.
• Attend and actively participate in staff meetings and other meetings within the Trust as requested by your Team Leader.
• To proactively contribute to service developments and actively implement changes that would enhance working procedures.
• To order stationery for the unit.

Person Specification

Attainments

Essential

• Educated to a good standard of education to minimum 2 A Levels or equivalent
• Good working knowledge of PC applications and computer literate

Desirable

• Customer Care course / training
• AMSPAR or equivalent medical terminology qualification

Experience

Essential

• Substantial previous reception or customer services experience in a high-performing environment
• Ability to make decisions, organize and prioritise workload in light of unexpected events or changing priorities using own initiative.
• Ability to handle sensitive information without compromising confidentiality or trust
• Ability to work under pressure and independently without direct supervision

Desirable

• Experience of working in a hospital or healthcare environment
• Experience of providing a private care service
• Previous experience within a cancer setting

Job Related Skills

Essential

• Advanced keyboard skills with a high degree of accuracy for data input. Fluent user of Microsoft packages.
• Ability to communicate effectively in both written and spoken English to a wide range of people.

Desirable

• Ability to use Royal Marsden Epic system
• Knowledge of Medical Terminology (ideally within a cancer setting)

Personal Skills

Essential

• Fluent in English and Arabic
• Outstanding communication and interpersonal skills, ability to deliver information in a clear and concise manner
• Commitment to self-development
• Commitment to promoting equality and diversity in the workplace and in service delivery
• Highly professional in manner, with a commitment to deliver exceptional customer service and patient experience
• Willingness to work flexibly and to go above and beyond duties as required
• Strong and motivated team player with a proactive approach to problem solving
• Excellent interpersonal skills with ability to work closely and effectively with staff at all levels within the organisation. Able to deal confidently and professionally with queries from other departments and consultants supplying services and patient sponsors (insurance companies, embassies).
• Self-motivated to provide a good quality of work
• Ability to maintain effectiveness, remain calm under pressure and cope with unexpected demands

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Royal Marsden NHS Foundation Trust

Address

The Royal Marsden Private Care

Cavendish Square, London

W1G 0PL

United Kingdom

Employer's website

https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)