Job summary

Specialist Child and Adolescent Psychotherapist

Milton Keynes CAMHS | Central and North West London NHS Foundation Trust (CNWL)

Are you a passionate Child and Adolescent Psychotherapist looking to make a meaningful difference in the lives of children, young people and families?

We are seeking an experienced and motivated Child and Adolescent Psychotherapist to join our friendly, innovative and supportive CAMHS team. This is an exciting opportunity to play a key role in delivering high-quality, evidence-based psychotherapeutic interventions within a dynamic multidisciplinary service that is committed to improving outcomes for children and young people.

As part of our CAMHS team, you will have the opportunity to work with a diverse range of presentations, contribute to service development and innovation, and help shape the future of mental health care for young people in our community.

Main duties of the job

You will provide highly specialist psychotherapeutic assessment, formulation and treatment for children, young people and their families, working across a range of clinical settings and levels of need.

This is a rewarding and influential role where you will:

• Deliver specialist psychotherapeutic interventions to children, young people and families.
• Work collaboratively within a multidisciplinary team to provide holistic, patient-centred care.
• Offer consultation, advice and specialist expertise to colleagues and the wider professional network.
• Contribute to service development, quality improvement, audit and research activities.
• Support the development of psychotherapeutic practice within the service.
• Provide clinical and professional supervision to trainees, early career psychotherapists and other professionals.
• Influence and contribute to the development of policies and clinical pathways that enhance patient care.

The successful candidate will work autonomously within professional and service frameworks while benefiting from excellent peer support, professional leadership and opportunities for continued development.

About us

Why Join CNWL?

At CNWL, patients are at the heart of everything we do. We are committed to delivering compassionate, safe and effective care across our mental health, community and specialist services.

By joining our team, you will become part of an organisation that:

• Values innovation, collaboration and continuous improvement.
• Invests in staff wellbeing, learning and career progression.
• Supports clinicians to develop specialist interests and leadership skills.
• Encourages involvement in service transformation, research and quality improvement.
• Offers a supportive and inclusive working environment where every voice matters.

Whether you're looking to deepen your specialism, expand your leadership experience or help shape the future of CAMHS services, CNWL offers the support and opportunities to help you thrive.

Working at CNWL

With a diverse range of services across mental health, community health, addictions, learning disabilities, eating disorders and specialist care, CNWL provides exceptional opportunities for professional growth at every stage of your career.

We're looking for talented, compassionate professionals who share our ambition to deliver outstanding care and who want to make a real difference to the lives of children, young people and families.

If you're ready to join a forward-thinking CAMHS service and make a lasting impact, we'd love to hear from you.

Job summary

Working within Professional guidelines and accountability, the post-holder will have responsibility for the management of a defined community caseload (via Nursing, mental health, Physiotherapy or Occupational Therapy interventions) for a group of GP Practices as part of the Integrated Care Team.

The post holders will have responsibility for managing co-ordinating and delegating work ensuring referrals are dealt with according to clinical need, holistic assessments and care plans are recorded in line with Trust and Professional record keeping standards and clinical care at all times meets acceptable standards of patient safety and quality outcomes.

The post holders will be required to work with a high degree of autonomy and professional accountability. A primary aim of the role is to prevent unnecessary admission of patients to an acute hospital and support timely discharge into the community. The post holder will also have a responsibility for re-enablement, rehabilitation, health protection and promotion programmes that improve and reduce inequalities.

Main duties of the job

Act at all times with compassion, to be committed to delivering high-quality care, use effective communication, be competent and have courage when needed.

Participate in the holistic assessment, implementation and evaluation of programmes of care and therapy for patients in the home, without direct supervision. This includes those with chronic disease, terminal illness who wish to die at home and complex care needs.

Provide safe medicines management in your area, according to professional and organisational guidelines to ensure safety and efficacy.

Develop and maintain constructive working relationships and liaise effectively with all members of the multidisciplinary team so that patients' needs are met.

Act as a role model in the promotion of person-centred practice, and challenge practice, which is not person-centred, so that a person-centred culture is maintained.

Keep updated with relevant clinical developments and use knowledge to enhance standards of care.

Practice and promote safe and effective skills in all aspects of clinical practice.

Practice and promote safe and effective record keeping in line with trust policies and professional standards.

Demonstrate competence and confidence in clinical practice: this includes all clinical procedures that are relevant/specialist to the area.

Recognises own limitations in the provision of clinical care and urgency of patient's needs, referring to other healthcare professionals accordingly and is accountable for his/her own action.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.

We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence

Job summary

Are you looking for a rewarding role where you can make a real difference to people's lives?

We are seeking an enthusiastic and motivated Clinical Support Worker to join our Frailty, Later Life and Dementia Service. The service supports older adults experiencing functional mental health difficulties, memory problems, dementia, and behaviours that challenge, while working closely with families and carers to provide person-centred care.

As a valued member of the team, you will work alongside qualified professionals to support, supervise and educate clients, helping them maintain their independence and wellbeing within their local community. You will work collaboratively with clients, carers, colleagues and partner agencies to assess needs, identify goals and deliver high-quality, person-centred support that promotes dignity, choice and positive outcomes.

This is a rewarding opportunity to contribute to improving the lives of older people while developing your skills within a supportive and dedicated multidisciplinary team.

Main duties of the job

The post holder will support the assessment, planning and delivery of person-centred care under the guidance of a supervising clinician, ensuring care is provided in line with clinical governance standards. They will undertake and accurately record physical health checks, including supporting individuals during clozapine titration and promoting their overall physical wellbeing. The role also includes leading on carer support within the team, ensuring carers are identified, involved and provided with appropriate information and support while individuals are receiving care from the service.

About us

Surrey and Borders Partnership NHS Foundation Trust is the leading provider of mental health, learning disability, neurodevelopmental and drug and alcohol services in Surrey and North East Hampshire. We support people of all ages and are passionate about providing high quality care that is delivered at the right time as close to home as possible to help people recover and stay well.

We are one of the top 10 mental Health, Learning Disability and Community Trust to work for nationwide. Our Trust is an inclusive and supportive employer that offers a wide range of staff networks, flexible working, free parking and excellent health and wellbeing support. We also provide a wide range of opportunities to help staff develop and progress.

Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast. Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach. For international travel, both Gatwick and Heathrow airports are nearby.

Please note that we reserve the right to close posts as soon as sufficient applications are received.

Regrettably, due to UK Home Office requirements we cannot offer sponsorship for all our job roles.

Applicants must have the right to work in the UK for the duration of the role.

We look forward to receiving your application!

Job summary

The Lead Sonographer provides clinical leadership and expert obstetric and gynaecological ultrasound practice across Maternity Ultrasound at Queen Charllote's and Chelsea Hospital and St Marys Hospital.

The role includes undertaking and independently reporting ultrasound examinations, supporting safe and effective patient care, and contributing to service delivery, quality assurance, audit, governance, training and workforce development.

The postholder supports sonographers, trainees and multidisciplinary colleagues, promotes high professional standards, contributes to service improvement, and deputises for the Ultrasound Services Manager as required.

Main duties of the job

• Provide expert obstetric and gynaecological ultrasound practice across QCCH and SMH.
• Independently undertake, interpret and report ultrasound examinations within scope of practice.
• Support safe, effective and patient-centred care, including sensitive communication of findings.
• Provide clinical leadership, supervision, mentoring and line management for sonographers and trainees.
• Support training, competency assessment, CPD and workforce development across the ultrasound service.
• Lead and contribute to audit, image and report review, quality assurance, governance and service improvement.
• Support antenatal screening requirements, including FASP standards and DQASS processes.
• Contribute to equipment maintenance, evaluation and replacement planning.
• Work collaboratively with obstetric, fetal medicine, midwifery, administrative and management teams.
• Deputise for the Ultrasound Services Manager as required.

About us

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.

Environmental sustainabilityClimate change and poor air quality is a health emergency that harms people's health and wellbeing and widens health inequalities. The Trust is also committed to reducing its impact on the environment by reducing our greenhouse gas emissions to Net Zero by 2045. All our employees have a role to play, and we have an active green network that supports staff to act in ways that ensures that our services are efficient, sustainable and reduce our impact on the environment www.imperial.nhs.uk/about-us/our-strategy/green-plan.

Details

Date posted

28 September 2026

Pay scheme

Agenda for change

Band

Band 8a

Salary

£66,274 to £73,496 a year pa inclusive

Contract

Permanent

Working pattern

Full-time

Reference number

290-WCCS-2728

Job locations

Trust Wide

London

W2 1NY

United Kingdom

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews, please view the Job Description attachment with the job advert.

Job description Job responsibilities The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews, please view the Job Description attachment with the job advert.

Person Specification

Education and professional qualifications

Essential

• DCR/BSc in Diagnostic Radiography or other relevant healthcare qualification (e.g. Midwifery, Nursing or equivalent).
• Postgraduate qualification in Medical Ultrasound (PgDip/MSc or equivalent).
• Relevant professional registration (HCPC, NMC or equivalent).
• Evidence of ongoing CPD.
• Evidence of leadership and management development.

Desirable

• Formal management qualification.
• Teaching, mentoring or assessor qualification.
• FASP-related qualifications or specialist screening training.

Experience

Essential

• Minimum of 5 years post qualification experience in obstetric and gynaecological, ultrasound
• Advanced obstetric and gynaecological ultrasound practice.
• Independent ultrasound reporting.
• Clinical leadership and supervision of staff and trainees.
• Appraisal, mentorship and performance management.
• Audit, governance and quality assurance.
• Service development and improvement.
• Policy implementation.
• Multidisciplinary working.
• Supporting antenatal screening standards and quality requirements.
• Training and competency assessment of clinical staff.

Desirable

• Experience of:
• DQASS processes.
• Screening Support Sonographer or similar screening leadership role.
• Business case development and equipment procurement.
• Research activity.
• Budget management.
• Change management.
• Complaints management.

Skills/knowledge/ abilities

Essential

• Expert knowledge of obstetric and gynaecological ultrasound.
• Ability to independently interpret ultrasound findings and produce concise diagnostic reports.
• Knowledge of FASP standards and quality assurance processes.
• Knowledge of governance, risk management and audit principles.
• Ability to lead and motivate a team.
• Ability to supervise, support and assess trainees and staff.
• Excellent organisational skills with the ability to prioritise competing clinical, educational and managerial demands.
• Ability to work flexibly to meet service requirements, balancing clinical activity, staff support, education, audit and leadership responsibilities.
• Effective communication, counselling and interpersonal skills.
• Ability to communicate highly sensitive information compassionately and professionally.
• Ability to work effectively in a multidisciplinary environment.
• Ability to use and maintain clinical IT systems including Astraia, PACS and electronic patient record systems.
• Ability to identify risks and take appropriate action.
• Ability to meet deadlines and maintain accurate records.
• Maintain accurate records

Desirable

• Experience undertaking root cause analysis.
• Experience leading quality improvement programmes.
• Experience presenting audit, governance or service development work.

Person Specification Education and professional qualifications Essential DCR/BSc in Diagnostic Radiography or other relevant healthcare qualification (e.g. Midwifery, Nursing or equivalent). Postgraduate qualification in Medical Ultrasound (PgDip/MSc or equivalent). Relevant professional registration (HCPC, NMC or equivalent). Evidence of ongoing CPD. Evidence of leadership and management development. Desirable Formal management qualification. Teaching, mentoring or assessor qualification. FASP-related qualifications or specialist screening training. Experience Essential Minimum of 5 years post qualification experience in obstetric and gynaecological, ultrasound Advanced obstetric and gynaecological ultrasound practice. Independent ultrasound reporting. Clinical leadership and supervision of staff and trainees. Appraisal, mentorship and performance management. Audit, governance and quality assurance. Service development and improvement. Policy implementation. Multidisciplinary working. Supporting antenatal screening standards and quality requirements. Training and competency assessment of clinical staff. Desirable Experience of: DQASS processes. Screening Support Sonographer or similar screening leadership role. Business case development and equipment procurement. Research activity. Budget management. Change management. Complaints management. Skills/knowledge/ abilities Essential Expert knowledge of obstetric and gynaecological ultrasound. Ability to independently interpret ultrasound findings and produce concise diagnostic reports. Knowledge of FASP standards and quality assurance processes. Knowledge of governance, risk management and audit principles. Ability to lead and motivate a team. Ability to supervise, support and assess trainees and staff. Excellent organisational skills with the ability to prioritise competing clinical, educational and managerial demands. Ability to work flexibly to meet service requirements, balancing clinical activity, staff support, education, audit and leadership responsibilities. Effective communication, counselling and interpersonal skills. Ability to communicate highly sensitive information compassionately and professionally. Ability to work effectively in a multidisciplinary environment. Ability to use and maintain clinical IT systems including Astraia, PACS and electronic patient record systems. Ability to identify risks and take appropriate action. Ability to meet deadlines and maintain accurate records. Maintain accurate records Desirable Experience undertaking root cause analysis. Experience leading quality improvement programmes. Experience presenting audit, governance or service development work.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

Trust Wide

London

W2 1NY

United Kingdom

Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

Trust Wide

London

W2 1NY

United Kingdom

Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)

Job summary

Are you an outstanding Specialty or Associate Specialist Doctor looking for your next challenge in psychiatry and a competitive salary?

With us, youll have the opportunity to progress your career to Consultant level through our prestigious portfolio pathway programme.

We are seeking an experienced full-time Specialty Doctor who will work at Delfryn Lodge and Rhyd Alyn and provide psychiatric care within our mental health rehabilitation service for women and community rehabilitation service for women.

You will be fully involved as a practising psychiatrist - while being fully supported by a Consultant Psychiatrist and first-class multidisciplinary team.

Cygnet Delfryn Lodge has 24 beds and provides a flexible mental health rehabilitation service for women, including High-Support Inpatient Rehabilitation (Level 2) and Community / Open Rehabilitation (Level 1). This dual-level rehabilitation model ensures that women receive the support they need while developing independence at their own pace.

Rhyd Alyn is a six bed community rehabilitation (level 1) service for women who have been able to progress through the hospital pathway at Cygnet Delfryn Lodge. We also accept referrals from other high dependency inpatient rehabilitation services as well as directly from the community.

Main duties of the job

Main duties and Responsibilities

• Provide routine medical and psychiatric support including initial clerking and mental state examination of newly admitted patients
• Carry out the assessment, appropriate investigation, diagnosis and treatment under Consultant supervision of inpatients of the unit.
• Maintain good communication with ward nursing staff, mental health professionals and other agencies as required
• Participate in weekly ward rounds and other multidisciplinary meetings, including CPA, Tribunal hearings & Section 117 meetings
• Maintenance of full records of medical and psychiatric assessments and interventions
• Preparing discharge summaries in line with company policies and guidelines
• Attending all mandatory training e.g. BLS, ILS, Breakaway training/PMVA training, Moving and Transferring, Infection Control, H&S.
• Communicating effectively through regular contact with patients, relatives, staff, directors, and any other concerned bodies; maintaining appropriate reports.
• Participating in the duty doctor on call rota depending on the needs of the region

About us

Cygnet have been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes.

Our expert care enables thousands of individuals to consistently make a positive difference to their lives. We maintain a good relationship with our quality regulators and undergo regular inspections, with 85% of our services rated Good or Outstanding. We also operate an internal system of quality care, treatment and positive outcomes.

Job summary

We are seeking an experienced full-time Consultant Psychiatrist who will work at Cygnet Delfryn Lodge and Rhyd Alyn. and provide senior medical cover within our mental health rehabilitation service for women

The post holder will be the Responsible Clinician and will oversee and maintain the care of all ward inpatients as required and will also have responsibility for auditing the medical services rendered at the ward and ensuring their good quality in accordance to GMC standards of good medical practice and other relevant professional guidelines.

Cygnet Delfryn Lodge provides a flexible mental health rehabilitation service for women, including High-Support Inpatient Rehabilitation (Level 2) and Community / Open Rehabilitation (Level 1). This dual-level rehabilitation model ensures that women receive the support they need while developing independence at their own pace.

Rhyd Alyn is a six bed community rehabilitation (level 1) service for women who have been able to progress through the hospital pathway at Cygnet Delfryn Lodge. We also accept referrals from other high dependency inpatient rehabilitation services as well as directly from the community.

In this role, your expertise will be the driving force for life-changing treatment fully supported by a Specialty Doctor and first-class multidisciplinary team including qualified nurses, psychologist and occupational therapist.

Main duties of the job

Main duties and Responsibilities

• Lead on the provision of high quality care to the service users admitted to Cygnet Delfryn Lodge and Rhyd Alyn Act as a positive role model, maintaining and demonstrating a positive attitude towards patients, their families, visitors and other staff.
• Take overall responsibility for patient treatment plans in conjunction with the multi-disciplinary team
• Assess referrals & undertake mental state examinations of service users
• Undertake appropriate investigations, diagnosis & treatment
• Conduct ward rounds, patient reviews & clinical audits Lead the implementation of risk assessment, risk management & embed clinical governance within the service
• Supervise reports for Mental Health Act tribunals & managers hearings & attend hearings
• Liaise with the Ministry of Justice for transfer of patients and approval of leave as required Good maintenance of patient records
• To ensure and maintain regular communications with the Site Medical Director and Hospital Manager
• To communicate effectively through regular contact with patients, relatives, staff, directors, and any other concerned bodies; maintaining appropriate reports.
• Attend and contribute to academic meetings and adhere to the professional standards for CPD as set out by the GMC, the Department of Health and the Royal College of Psychiatrists.
• Contribute to the Telephone On call rota

About us

Cygnet have been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes.

Our expert care enables thousands of individuals to consistently make a positive difference to their lives. We maintain a good relationship with our quality regulators and undergo regular inspections, with 85% of our services rated Good or Outstanding. We also operate an internal system of quality care, treatment and positive outcomes.

Job summary

Are you an outstanding Junior Doctor looking for new challenges, career development and a competitive salary?

As Resident Medical Officer, youll play a crucial role providing on call cover for Cygnet Delfryn Lodge and House and Rhyd Alyn.

Cygnet Delfryn House is our new Low Secure service for women in North Wales. We support women across two wards, specialising in mental health and personality disorders. The service is due to open in early 2027 and is accepting referrals now.

Cygnet Delfryn Lodge provides a flexible mental health rehabilitation service for women, including High-Support Inpatient Rehabilitation (Level 2) and Community / Open Rehabilitation (Level 1). This dual-level rehabilitation model ensures that women receive the support they need while developing independence at their own pace.

Rhyd Alyn is a six bed community rehabilitation (level 1) service for women who have been able to progress through the hospital pathway at Cygnet Delfryn Lodge. We also accept referrals from other high dependency inpatient rehabilitation services as well as directly from the community.

The RMO is the doctor onsite covering on calls between 5pm and 9am and weekend shifts. Generally the RMO will work on a rota of 4 days on / 4 days off.

Main duties of the job

Main duties and Responsibilities

• Assess all patients on admission by completing a thorough history and examination including physical examination.
• Ensure physical health and mental health care of patients are being met with reviews with the nursing staff whilst on call.
• Carry out physical examinations including ECGs & Bloods Conduct risk assessments and mental health assessments for patients Liaise with the Consultant Psychiatrists on call when necessary for advice.
• Prescribe and review medication with the support of the Consultant Psychiatrist on call when required.
• Be supervised by the Consultant Psychiatrist weekly to ensure training needs analysis and personal development plan.
• Ensure the Responsible Clinician is kept updated in a timely manner regarding all clinical matters arising whilst on call by submitting appropriate handovers.
• Liaise with all members of the MDT, GPs, relatives and other professional agencies as needed.

About us

Cygnet have been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes.

Our expert care enables thousands of individuals to consistently make a positive difference to their lives. We maintain a good relationship with our quality regulators and undergo regular inspections, with 85% of our services rated Good or Outstanding. We also operate an internal system of quality care, treatment and positive outcomes.

Job summary

Time to listen. Time to understand. Time to care.

Could your next clinical challenge be one where you have the time to truly care? At North Devon Hospice, we believe everyone has a story - and the ending matters. We're looking for Bank Specialty Doctors to join our small, expert medical team providing specialist palliative care across North Devon.

Main duties of the job

This is an opportunity to:

• Make a real difference to patients and families at an important time in their lives
• Care for people with cancer and non-cancer life-limiting conditions
• Work within a supportive, experienced multidisciplinary team
• Develop your skills and experience in palliative medicine
• Complement your existing GP, hospital or portfolio career
• Enjoy the time and space to provide person-centred, meaningful care

About us

Working for us is awesome! Benefits include:

• An excellent working environment (& beautiful outside areas)
• Free on-site parking
• The ability to contribute to your existing NHS pension
• Regular Wellbeing events
• The opportunity to give us your feedback on how we can improve as an organisation.

Job summary

We are seeking to recruit a qualified practitioner (EMHP/CWP) who is committed to the principles of CYP-PT. This role offers an opportunity for the post-holder to further progress their career into a senior practitioner role, extending the clinical skillset of CWPs and EMHPs by providing specialist training in a broader range of presentations. In addition to managing their own caseload, the candidate will be expected to provide supervision to CWPs and/or EMHPs for low-intensity interventions following training.

The post-holder will work with young people from diverse backgrounds and should be committed to diversity and ensuring access to services for all.

Applicants will need to be ready to start work by early January 2027, with training commencing on the 29th. Posts cannot be offered to candidates unless they can guarantee this start date.

Candidates will also need to submit an application form to KCL for a place on the course. The KCL application guidance and programme brochure are attached. Please make sure to submit an application to KCL at the same time as your application for a post.

If you have any questions regarding the KCL application, please contact KCL directly.

Please read the Job Description and Person Specification before applying for the role, and address how you meet these criteria in your application.

Main duties of the job

Main duties of the job

• Delivering evidence-based interventions to children and young people in education settings as part of early identification and intervention for children and young people with emotional and mental health needs.
• To provide advice, support and knowledge to children and their families in relation to appropriate resources for their emotional wellbeing needs.
• To take responsibility for liaising with practice leads and other practitioners in the team to support effective clinical governance, risk and safety protocols and best practice principles to support improvement alongside young-person centred care.
• To support development and delivery of psychoeducational workshops, webinars and groups for young people, parents/carers and school staff.
• To develop a coordinated response to children and young peoples mental health needs by working across agencies.
• Encourage co-production in furthering best practices.
• Strive for quality assurance in data returns for both qualitative and quantitative service evaluations.
• Provide supervision to CWPs and/or EMHPs (from the second year of the programme).

About us

West London Mind is a local mental health charity supporting people across West London to improve their mental health and wellbeing. Through our services, community work and partnerships, we work to make a positive and lasting difference to the lives of the people we support.

Our people are at the heart of everything we do. We are committed to creating an inclusive, supportive and collaborative workplace where colleagues feel valued, can develop their skills and are encouraged to make a meaningful contribution.

Joining West London Mind means being part of a passionate and dedicated team, where the work you do can have a real impact on peoples lives and the communities we serve.

Job summary

Are you an organised and proactive administrator looking for your next opportunity?

We are offering an exciting 6 month, 30 hour per week opportunity within our DAANA (Devon Adult Autism and ADHD service) team.

Based at Forde House in Exeter, this role is ideal for someone with strong administrative skills who thrives in a supportive, fast-paced environment and enjoys working collaboratively.

What were looking for:

• Previous experience in an administrative or business support role.
• Excellent organisational and time management skills.
• Strong communication and interpersonal abilities.
• Confidence using Microsoft Office and other standard IT systems.
• A positive, can-do attitude and the ability to work both independently and as part of a team.

What we offer:

• A friendly and welcoming team environment.
• Flexible working arrangements (to be discussed at interview).
• An opportunity to develop your skills within a local government setting.

This is a great chance to step into a varied and rewarding role that plays a vital part in supporting our important work.

Main duties of the job

What you will be doing:

• Providing day-to-day administrative support to the DAANA team.
• Supporting with data entry, record-keeping, and document preparation.
• Handling correspondence, managing diaries, and organising meetings.
• Assisting with the coordination of service delivery and liaising with internal departments and external partners.

About us

About Devon Partnership Trust

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do

Our values

We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.

Job summary

This is a vital role where you will initially start your training as an ICC Call Handler in one of our contact centre areas - 999, 111 or Patient Transport Services, overtime being placed on conversion courses & trained in all three areas.As a Call Handler you will be the main point of contact for the person at the other end of the line.

• Manage a variety of calls from a wide range of different patients with care and compassion
• Complete patient assessments over the phone
• Where applicable, provide clear, correct advice that could potentially save a life whilst remaining calm under pressure
• Provide reassurance in what may be a very distressing situation

Handling a wide range of calls & thriving amid the challenges this presents requires an outstanding amount of resilience and emotional strength. You will be supporting unwell & upset patients at their time of need, which will make a difference to lives. It requires people who can be there for those that need it, sometimes in the face of adversity and trauma.

Course Dates: 30th November 2027 & January 2027

Main duties of the job

This is a highly pressurised environment where you may be in contact with people in extremely vulnerable or stressful situations; our callers can be upset, angry, anxious or hysterical.For this we ask you would need to be confident in dealing with a range of people in varying situations, able to work in a fast-paced environment and must be adaptable to change quickly.Your role is to gather as much information as possible, assess the call, and provide clear, correct advice or instructions that could potentially save a life, remaining calm and reassuring under pressure. Your support will make a difference to lives and requires people who can be there for those that need it, sometimes in the face of adversity and trauma.You will need good data entry skills and a high standard of keyboard/typing ability. Experience in a call centre or customer service environment is advantageous. We are seeking individuals with a passion for excellent customer service, strong communication skills, and the resilience to thrive in a role that is both challenging and rewarding.

About us

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Details

Date posted

28 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

242-5292

Job locations

Parkway 3

Manchester

M14 7LU

United Kingdom

Job description

Job responsibilities

Due to the nature of the hours only applicants over the age of 18 can apply for this role.

Visa sponsorship is not possible for this role for either candidates or existing employees.Shifts:This service runs 24/7 365 days a year- A full range of shifts will need to be covered, including bank holidays, public holidays, weekends and include working nights / early hours. Please read FAQ for details on shifts- Flexibility is required.

• You are to be contracted to hours not days. Shift lengths and rota patterns you work will vary subject to the operational needs of the business - you may be asked to work anything from 8,10,11, or 12 hour shifts including overnight shifts for example. Notice will be given of any changes.
• To consider staff wellbeing consecutive shifts will have similar start times. (Usually working to a 3hr window)
• Staff will tend to work 3 out of 4 weekends.
• Staff will have 4-6 weeks notice of their allocated shifts.
• Where possible Rest Days will be scheduled together.
• rota patterns are subject to change and working shift lengths can vary and are subject to change at any time and in such circumstances

Training:Full training will be given to the successful candidates.

You will be placed on a training programme which will run Full Time 37.5 for the length of the course. It is a pre-requisite that candidates must successfully complete the each step of the training programme, including all examinations and Audits.Continued employment is conditional upon the successful completion of the mandatory training programme, which includes all required assessments and a preceptorship period. You must achieve a satisfactory pass in all components of this programme.

Assessment Centre; W/C - 12.10.2026 (These dates are subject to change)

Conversion Courses:In time you will be placed on conversion classes covering all three areas, this is mandatory to the role (you will initially be allocated to one area which would primarily be 999, 111 and/or PTS). Each stage of the conversion training will include practical experience of working in that area. This offers a clear and structured career pathway, with ongoing development and training to support you in becoming fully skilled and competent ICC Call Handler

Failure to meet this requirement will be treated as a capability issue under the Employment Rights Act 1996 and NWAS Workforce Performance Management policy and procedure. If you do not successfully pass any aspect of the training course within the specified timeframe and to the required standard, the Trust reserves the right to terminate your employment on the grounds that you are unable to perform the role for which you were employed.We currently offer full-time positions (37.5 hours per week) but may consider 30+ hours

Multiple Adverts out?:If multiple adverts out candidates will only be invited to one site and will receive one interview and assessment therefore, please ensure you apply for the correct location in which you would like to be based. Assessments will need to be passed before the candidates can progress to interview.

Full training will be given to the successful candidates. You must be able to commit to the full length of the training programme - No leave is / will be permitted within the above training weeks Courses run on a Full Time 37.5hrs pw basis. It is a pre-requisite that candidates must successfully complete the each step of the training programme, including all examinations and Audits.

Sponsorship:Visa sponsorship is not possible for this role for either candidates or existing employees. The skill level and salary for this role does not meet the eligibility criteria for Skilled Worker/ Health and Care Worker visas as set out at gov.uk. Graduate visa holders should have no expectation of long-term employment through sponsorship. Additionally, your visa conditions and validity period must allow you to work in the role question and for a suitable period to allow training and execution without requiring sponsorship.

We have profiled in some sessions to support the recruitment for the next round of Manchester and Broughton going live on the 28th September- so if you can include the below to the advert in BOLD for people to select the dates, they wish to attend that would be great.

Support Sessions

We have organised some support sessions for those interested in this role to enable better understanding of this role, the application and recruitment process.

To book your place please click the link below to select a date and time you wish to attend, and you will be emailed a link to join your selected Teams session,

ICC Call Handler Support Session Registration Manchester and Broughton. Fill in form

Job description Job responsibilities Due to the nature of the hours only applicants over the age of 18 can apply for this role. Visa sponsorship is not possible for this role for either candidates or existing employees.Shifts:This service runs 24/7 365 days a year- A full range of shifts will need to be covered, including bank holidays, public holidays, weekends and include working nights / early hours. Please read FAQ for details on shifts- Flexibility is required. You are to be contracted to hours not days. Shift lengths and rota patterns you work will vary subject to the operational needs of the business - you may be asked to work anything from 8,10,11, or 12 hour shifts including overnight shifts for example. Notice will be given of any changes. To consider staff wellbeing consecutive shifts will have similar start times. (Usually working to a 3hr window) Staff will tend to work 3 out of 4 weekends. Staff will have 4-6 weeks notice of their allocated shifts. Where possible Rest Days will be scheduled together. rota patterns are subject to change and working shift lengths can vary and are subject to change at any time and in such circumstances Training:Full training will be given to the successful candidates. You will be placed on a training programme which will run Full Time 37.5 for the length of the course. It is a pre-requisite that candidates must successfully complete the each step of the training programme, including all examinations and Audits.Continued employment is conditional upon the successful completion of the mandatory training programme, which includes all required assessments and a preceptorship period. You must achieve a satisfactory pass in all components of this programme. Assessment Centre; W/C - 12.10.2026 (These dates are subject to change) Conversion Courses:In time you will be placed on conversion classes covering all three areas, this is mandatory to the role (you will initially be allocated to one area which would primarily be 999, 111 and/or PTS). Each stage of the conversion training will include practical experience of working in that area. This offers a clear and structured career pathway, with ongoing development and training to support you in becoming fully skilled and competent ICC Call Handler Failure to meet this requirement will be treated as a capability issue under the Employment Rights Act 1996 and NWAS Workforce Performance Management policy and procedure. If you do not successfully pass any aspect of the training course within the specified timeframe and to the required standard, the Trust reserves the right to terminate your employment on the grounds that you are unable to perform the role for which you were employed.We currently offer full-time positions (37.5 hours per week) but may consider 30+ hours Multiple Adverts out?:If multiple adverts out candidates will only be invited to one site and will receive one interview and assessment therefore, please ensure you apply for the correct location in which you would like to be based. Assessments will need to be passed before the candidates can progress to interview. Full training will be given to the successful candidates. You must be able to commit to the full length of the training programme - No leave is / will be permitted within the above training weeks Courses run on a Full Time 37.5hrs pw basis. It is a pre-requisite that candidates must successfully complete the each step of the training programme, including all examinations and Audits. Sponsorship:Visa sponsorship is not possible for this role for either candidates or existing employees. The skill level and salary for this role does not meet the eligibility criteria for Skilled Worker/ Health and Care Worker visas as set out at gov.uk. Graduate visa holders should have no expectation of long-term employment through sponsorship. Additionally, your visa conditions and validity period must allow you to work in the role question and for a suitable period to allow training and execution without requiring sponsorship. We have profiled in some sessions to support the recruitment for the next round of Manchester and Broughton going live on the 28th September- so if you can include the below to the advert in BOLD for people to select the dates, they wish to attend that would be great. Support Sessions We have organised some support sessions for those interested in this role to enable better understanding of this role, the application and recruitment process. To book your place please click the link below to select a date and time you wish to attend, and you will be emailed a link to join your selected Teams session, ICC Call Handler Support Session Registration Manchester and Broughton. Fill in form

Person Specification

Skills & Competencies

Essential

• Keyboard / data entry skills.
• Competent and confident user of computer-based information systems.
• Demonstrable verbal & written communication skills.
• Ability to follow and interpret policy and procedures.
• Demonstrable effective listening, analytical and decision making skills
• Ability to deal with queries from the public/patients in a tactful and appropriate manner, demonstrating empathy and compassion

Qualifications, Knowledge & Experience

Essential

• Educated to GCSE standard or equivalent (one of which must be English), or in the absence of such, previous call handling/customer service experience.

Values & Behaviours

Essential

• Proactive in identifying opportunities for improvement and innovation.
• Ability to work as part of a team
• Ability to use own initiative
• Maintaining and understanding client confidentiality
• Excellent interpersonal skills
• Evidence of self-development and assisting others to develop
• Commitment to punctuality, flexible shift working, and understanding of 365 day/24 hour rostering.
• Working together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable.
• Focus on constructive evaluation and challenge of own and team performance.
• Commitment to providing service that meets the changing needs of healthcare.
• Ability to work effectively in a team, providing support as appropriate, to achieve shared goals.
• Ability to demonstrate Resilience.
• Able to cope under pressure and deal tactfully with difficult situations.
• Demonstrable evidence of empathy and social understanding.

Person Specification Skills & Competencies Essential Keyboard / data entry skills. Competent and confident user of computer-based information systems. Demonstrable verbal & written communication skills. Ability to follow and interpret policy and procedures. Demonstrable effective listening, analytical and decision making skills Ability to deal with queries from the public/patients in a tactful and appropriate manner, demonstrating empathy and compassion Qualifications, Knowledge & Experience Essential Educated to GCSE standard or equivalent (one of which must be English), or in the absence of such, previous call handling/customer service experience. Values & Behaviours Essential Proactive in identifying opportunities for improvement and innovation. Ability to work as part of a team Ability to use own initiative Maintaining and understanding client confidentiality Excellent interpersonal skills Evidence of self-development and assisting others to develop Commitment to punctuality, flexible shift working, and understanding of 365 day/24 hour rostering. Working together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable. Focus on constructive evaluation and challenge of own and team performance. Commitment to providing service that meets the changing needs of healthcare. Ability to work effectively in a team, providing support as appropriate, to achieve shared goals. Ability to demonstrate Resilience. Able to cope under pressure and deal tactfully with difficult situations. Demonstrable evidence of empathy and social understanding.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North West Ambulance Service NHS Trust

Address

Parkway 3

Manchester

M14 7LU

United Kingdom

Employer's website

https://www.nwas.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North West Ambulance Service NHS Trust

Address

Parkway 3

Manchester

M14 7LU

United Kingdom

Employer's website

https://www.nwas.nhs.uk/ (Opens in a new tab)

Job summary

This is a vital role where you will initially start your training as an ICC Call Handler in one of our contact centre areas - 999, 111 or Patient Transport Services, overtime being placed on conversion courses & trained in all three areas.As a Call Handler you will be the main point of contact for the person at the other end of the line.

• Manage a variety of calls from a wide range of different patients with care and compassion
• Complete patient assessments over the phone
• Where applicable, provide clear, correct advice that could potentially save a life whilst remaining calm under pressure
• Provide reassurance in what may be a very distressing situation

Handling a wide range of calls & thriving amid the challenges this presents requires an outstanding amount of resilience and emotional strength. You will be supporting unwell & upset patients at their time of need, which will make a difference to lives. It requires people who can be there for those that need it, sometimes in the face of adversity and trauma.

Course Dates: January 2027

Main duties of the job

This is a highly pressurised environment where you may be in contact with people in extremely vulnerable or stressful situations; our callers can be upset, angry, anxious or hysterical.For this we ask you would need to be confident in dealing with a range of people in varying situations, able to work in a fast-paced environment and must be adaptable to change quickly.Your role is to gather as much information as possible, assess the call, and provide clear, correct advice or instructions that could potentially save a life, remaining calm and reassuring under pressure. Your support will make a difference to lives and requires people who can be there for those that need it, sometimes in the face of adversity and trauma.You will need good data entry skills and a high standard of keyboard/typing ability. Experience in a call centre or customer service environment is advantageous. We are seeking individuals with a passion for excellent customer service, strong communication skills, and the resilience to thrive in a role that is both challenging and rewarding.

About us

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Details

Date posted

28 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

242-5293

Job locations

Broughton HQ

Preston

PR3 5LN

United Kingdom

Job description

Job responsibilities

Due to the nature of the hours only applicants over the age of 18 can apply for this role.

Visa sponsorship is not possible for this role for either candidates or existing employees.Shifts:This service runs 24/7 365 days a year- A full range of shifts will need to be covered, including bank holidays, public holidays, weekends and include working nights / early hours. Please read FAQ for details on shifts- Flexibility is required.

• You are to be contracted to hours not days. Shift lengths and rota patterns you work will vary subject to the operational needs of the business - you may be asked to work anything from 8,10,11, or 12 hour shifts including overnight shifts for example. Notice will be given of any changes.
• To consider staff wellbeing consecutive shifts will have similar start times. (Usually working to a 3hr window)
• Staff will tend to work 3 out of 4 weekends.
• Staff will have 4-6 weeks notice of their allocated shifts.
• Where possible Rest Days will be scheduled together.
• rota patterns are subject to change and working shift lengths can vary and are subject to change at any time and in such circumstances

Training:Full training will be given to the successful candidates.

You will be placed on a training programme which will run Full Time 37.5 for the length of the course. It is a pre-requisite that candidates must successfully complete the each step of the training programme, including all examinations and Audits.Continued employment is conditional upon the successful completion of the mandatory training programme, which includes all required assessments and a preceptorship period. You must achieve a satisfactory pass in all components of this programme.

Assessment Centre; W/C - 19.10.2026 (These dates are subject to change)

Conversion Courses:In time you will be placed on conversion classes covering all three areas, this is mandatory to the role (you will initially be allocated to one area which would primarily be 999, 111 and/or PTS). Each stage of the conversion training will include practical experience of working in that area. This offers a clear and structured career pathway, with ongoing development and training to support you in becoming fully skilled and competent ICC Call Handler

Failure to meet this requirement will be treated as a capability issue under the Employment Rights Act 1996 and NWAS Workforce Performance Management policy and procedure. If you do not successfully pass any aspect of the training course within the specified timeframe and to the required standard, the Trust reserves the right to terminate your employment on the grounds that you are unable to perform the role for which you were employed.We currently offer full-time positions (37.5 hours per week) but may consider 30+ hours

Multiple Adverts out?:If multiple adverts out candidates will only be invited to one site and will receive one interview and assessment therefore, please ensure you apply for the correct location in which you would like to be based. Assessments will need to be passed before the candidates can progress to interview.

Full training will be given to the successful candidates. You must be able to commit to the full length of the training programme - No leave is / will be permitted within the above training weeks Courses run on a Full Time 37.5hrs pw basis. It is a pre-requisite that candidates must successfully complete the each step of the training programme, including all examinations and Audits.

Sponsorship:Visa sponsorship is not possible for this role for either candidates or existing employees. The skill level and salary for this role does not meet the eligibility criteria for Skilled Worker/ Health and Care Worker visas as set out at gov.uk. Graduate visa holders should have no expectation of long-term employment through sponsorship. Additionally, your visa conditions and validity period must allow you to work in the role question and for a suitable period to allow training and execution without requiring sponsorship.

We have profiled in some sessions to support the recruitment for the next round of Manchester and Broughton going live on the 28th September- so if you can include the below to the advert in BOLD for people to select the dates, they wish to attend that would be great.

Support Sessions

We have organised some support sessions for those interested in this role to enable better understanding of this role, the application and recruitment process.

To book your place please click the link below to select a date and time you wish to attend, and you will be emailed a link to join your selected Teams session,

ICC Call Handler Support Session Registration Manchester and Broughton. Fill in form

Job description Job responsibilities Due to the nature of the hours only applicants over the age of 18 can apply for this role. Visa sponsorship is not possible for this role for either candidates or existing employees.Shifts:This service runs 24/7 365 days a year- A full range of shifts will need to be covered, including bank holidays, public holidays, weekends and include working nights / early hours. Please read FAQ for details on shifts- Flexibility is required. You are to be contracted to hours not days. Shift lengths and rota patterns you work will vary subject to the operational needs of the business - you may be asked to work anything from 8,10,11, or 12 hour shifts including overnight shifts for example. Notice will be given of any changes. To consider staff wellbeing consecutive shifts will have similar start times. (Usually working to a 3hr window) Staff will tend to work 3 out of 4 weekends. Staff will have 4-6 weeks notice of their allocated shifts. Where possible Rest Days will be scheduled together. rota patterns are subject to change and working shift lengths can vary and are subject to change at any time and in such circumstances Training:Full training will be given to the successful candidates. You will be placed on a training programme which will run Full Time 37.5 for the length of the course. It is a pre-requisite that candidates must successfully complete the each step of the training programme, including all examinations and Audits.Continued employment is conditional upon the successful completion of the mandatory training programme, which includes all required assessments and a preceptorship period. You must achieve a satisfactory pass in all components of this programme. Assessment Centre; W/C - 19.10.2026 (These dates are subject to change) Conversion Courses:In time you will be placed on conversion classes covering all three areas, this is mandatory to the role (you will initially be allocated to one area which would primarily be 999, 111 and/or PTS). Each stage of the conversion training will include practical experience of working in that area. This offers a clear and structured career pathway, with ongoing development and training to support you in becoming fully skilled and competent ICC Call Handler Failure to meet this requirement will be treated as a capability issue under the Employment Rights Act 1996 and NWAS Workforce Performance Management policy and procedure. If you do not successfully pass any aspect of the training course within the specified timeframe and to the required standard, the Trust reserves the right to terminate your employment on the grounds that you are unable to perform the role for which you were employed.We currently offer full-time positions (37.5 hours per week) but may consider 30+ hours Multiple Adverts out?:If multiple adverts out candidates will only be invited to one site and will receive one interview and assessment therefore, please ensure you apply for the correct location in which you would like to be based. Assessments will need to be passed before the candidates can progress to interview. Full training will be given to the successful candidates. You must be able to commit to the full length of the training programme - No leave is / will be permitted within the above training weeks Courses run on a Full Time 37.5hrs pw basis. It is a pre-requisite that candidates must successfully complete the each step of the training programme, including all examinations and Audits. Sponsorship:Visa sponsorship is not possible for this role for either candidates or existing employees. The skill level and salary for this role does not meet the eligibility criteria for Skilled Worker/ Health and Care Worker visas as set out at gov.uk. Graduate visa holders should have no expectation of long-term employment through sponsorship. Additionally, your visa conditions and validity period must allow you to work in the role question and for a suitable period to allow training and execution without requiring sponsorship. We have profiled in some sessions to support the recruitment for the next round of Manchester and Broughton going live on the 28th September- so if you can include the below to the advert in BOLD for people to select the dates, they wish to attend that would be great. Support Sessions We have organised some support sessions for those interested in this role to enable better understanding of this role, the application and recruitment process. To book your place please click the link below to select a date and time you wish to attend, and you will be emailed a link to join your selected Teams session, ICC Call Handler Support Session Registration Manchester and Broughton. Fill in form

Person Specification

Skills & Competencies

Essential

• Keyboard / data entry skills.
• Competent and confident user of computer-based information systems.
• Demonstrable verbal & written communication skills.
• Ability to follow and interpret policy and procedures.
• Demonstrable effective listening, analytical and decision making skills
• Ability to deal with queries from the public/patients in a tactful and appropriate manner, demonstrating empathy and compassion

Qualifications, Knowledge & Experience

Essential

• Educated to GCSE standard or equivalent (one of which must be English), or in the absence of such, previous call handling/customer service experience.

Values & Behaviours

Essential

• Proactive in identifying opportunities for improvement and innovation.
• Ability to work as part of a team
• Ability to use own initiative
• Maintaining and understanding client confidentiality
• Excellent interpersonal skills
• Evidence of self-development and assisting others to develop
• Commitment to punctuality, flexible shift working, and understanding of 365 day/24 hour rostering.
• Working together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable.
• Focus on constructive evaluation and challenge of own and team performance.
• Commitment to providing service that meets the changing needs of healthcare.
• Ability to work effectively in a team, providing support as appropriate, to achieve shared goals.
• Ability to demonstrate Resilience.
• Able to cope under pressure and deal tactfully with difficult situations.
• Demonstrable evidence of empathy and social understanding.

Person Specification Skills & Competencies Essential Keyboard / data entry skills. Competent and confident user of computer-based information systems. Demonstrable verbal & written communication skills. Ability to follow and interpret policy and procedures. Demonstrable effective listening, analytical and decision making skills Ability to deal with queries from the public/patients in a tactful and appropriate manner, demonstrating empathy and compassion Qualifications, Knowledge & Experience Essential Educated to GCSE standard or equivalent (one of which must be English), or in the absence of such, previous call handling/customer service experience. Values & Behaviours Essential Proactive in identifying opportunities for improvement and innovation. Ability to work as part of a team Ability to use own initiative Maintaining and understanding client confidentiality Excellent interpersonal skills Evidence of self-development and assisting others to develop Commitment to punctuality, flexible shift working, and understanding of 365 day/24 hour rostering. Working together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable. Focus on constructive evaluation and challenge of own and team performance. Commitment to providing service that meets the changing needs of healthcare. Ability to work effectively in a team, providing support as appropriate, to achieve shared goals. Ability to demonstrate Resilience. Able to cope under pressure and deal tactfully with difficult situations. Demonstrable evidence of empathy and social understanding.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North West Ambulance Service NHS Trust

Address

Broughton HQ

Preston

PR3 5LN

United Kingdom

Employer's website

https://www.nwas.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North West Ambulance Service NHS Trust

Address

Broughton HQ

Preston

PR3 5LN

United Kingdom

Employer's website

https://www.nwas.nhs.uk/ (Opens in a new tab)

Job summary

Are you looking for a challenge to gain knowledge and experience of the core areas of complex discharges on a Community Delayed Discharge Ward?

Here on Ward 5 at Florence Nightingale Community Hospital we are looking to recruit an enthusiastic Band 5 Registered, who will deliver a high-quality patient care and thrive on the opportunities this post offers. Community health care is changing and fast developing, and it is an exciting time to be a part of Ward 5!

The world population is ageing, and we are all familiar with the challenges of meeting the needs of the growing number of older people here at Florence Nightingale Community Hospital and we all work tirelessly to ensure the right care and support services are in place when people need them.

It's important to celebrate longevity and it is equally vital that longevity is coupled with an excellent quality of life and a sense of personal and social well-being. Thus, our vision for our patients is they should live long and healthy lives, enjoying an active, fulfilling and independent existence- in which the ageing process becomes a positive rather than a negative experience.

Main duties of the job

As a Band 5 Registered Nurse you will be responsible and accountable for the delivery of high quality, effective, and compassionate nursing care, including: assessment, planning, implementing and evaluating of holistic and individualised care. This will be in line with local, Trust wide and national policies, procedures, values and behaviours.

Closing date of applications: 11 October 2026

Interview date: 23 October 2026

About us

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In return we will offer:

• Development opportunities, including both professional and leadership development
• On-going support through every step of the way from recruitment to when you join our team and beyond.
• A variety of other staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts about our Trust:

• We see on average 4810 OP appointments per day.
• We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
• An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
• Our hospitals admit an average of 195 emergency patients daily.
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We carry out more than 140 elective procedures each working day.

Job summary

*Due to the part time hours this vacancy is not eligible for sponsorship**

Previous applicants need not apply

We are delighted to offer an exciting opportunity for a compassionate and motivated Mental Health Nurse to join our team on Ramsey Unit at Dane Garth.

Whether you are an experienced Mental Health Nurse, a newly registered nurse, or a student nurse due to qualify and ready to begin your nursing career, we would love to hear from you.

Ramsey Unit provides care for individuals experiencing acute mental health difficulties. As part of our multidisciplinary team, you will play a key role in delivering high-quality, person-centred care, supporting service users through some of the most challenging periods of their recovery journey.

At Lancashire and South Cumbria NHS Foundation Trust, we are committed to creating a compassionate, inclusive and supportive workplace where everyone feels valued and able to thrive. We recognise the unique skills, experiences and perspectives that each individual brings and are dedicated to supporting your professional growth, wellbeing and career development.

As a Registered Mental Health Nurse, you will work within a multidisciplinary team to provide safe, effective and compassionate care for service users experiencing acute mental health needs.

If you would like to learn more about the role, we would welcome an informal conversation or visit to the ward. Please contact us using the details provided.

Main duties of the job

If you are a student nurse due to qualify or a newly registered nurse, you will be supported through our comprehensive Preceptorship Programme, providing protected learning opportunities, regular supervision and dedicated support from an experienced Band 6 Nurse Specialist as you transition into registered practice. Experienced nurses will benefit from ongoing professional development opportunities, leadership support and access to a wide range of career progression pathways.

As a Staff Nurse, you will be encouraged to take ownership of your professional development and will receive regular clinical supervision, mentorship and support to help you build your confidence, develop your skills and achieve your career aspirations.

We actively invest in our workforce and encourage lifelong learning, helping colleagues develop the knowledge, skills and confidence to provide outstanding care and make a meaningful difference to the lives of the people we support.

Depending on your experience, you will either undertake a structured period of preceptorship or receive ongoing professional and leadership development support. All nurses receive regular supervision and support from experienced colleagues, promoting continuous learning and professional growth.

As your confidence and experience grow, you will have opportunities to develop leadership skills, contribute to quality improvement initiatives and explore further career progression opportunities within the Trust.

About us

LSCFT values diversity and inclusion, recognising that talent from varied backgrounds creates a flexible, creative, and effective workforce. We actively challenge discrimination and welcome applications from all, regardless of age, disability (including those with experience of accessing or caring for someone who has accessed mental health or learning disability services), ethnicity, gender, religion, belief, or sexual orientation.Our aim is to reflect the communities we serve, so we particularly encourage applications from under-represented groups. If you'd like to discuss your application, please ask.

We also welcome individuals with lived experience relevant to the role or service area, as your insight brings authenticity to our services.LSCFT support flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours and flexi-time.

The wellbeing of our people is at the heart of everything we do. We offer a wide range of resources, tools and support to help you thrive both in and out of work.

Explore our full wellbeing offer here: Keeping our workforce well

Job summary

An exciting opportunity has arisen within Children and Family Health Devon's (CFHD) Integrated Physical & Sensory Pathway for a Band 6 Occupational Therapist to join our specialist 0-18 Occupational Therapy Team on a permanent 0.59 WTE basis.

The 0-18 Team provides occupational therapy support to children and young people aged 4-18 years with Education, Health and Care Plans (EHCPs) across Devon. We work closely with children, families, schools and wider professionals to deliver outcome-focused assessment, intervention and review programmes that support participation, independence and achievement in everyday occupations.

This is an excellent opportunity for an Occupational Therapist looking to further develop their assessment, goal-setting and intervention skills within a highly supportive and experienced team. Unlike many paediatric occupational therapy roles where opportunities for ongoing treatment can be limited, this role offers the chance to deliver and evaluate interventions over time, supporting children and young people to achieve meaningful outcomes within their educational and daily living environments.

We are looking for an enthusiastic, motivated Occupational Therapist who is passionate about improving outcomes for children and young people and who values collaborative working, innovation and continuous professional development.

Main duties of the job

The role involves managing a varied caseload of children and young people from primary school age through to Year 13, delivering interventions in schools, homes, clinics and community settings across Devon. Interventions range from regular treatment programmes to review and advisory work, depending on the provision specified within an individual's EHCP.

Many of the children and young people supported by the team experience sensory processing differences. Our practice is informed by sensory integration principles where appropriate and is combined with a range of evidence-based therapeutic approaches that focus on participation, school occupations and the development of independence and functional life skills. Sensory Integration training is welcomed but is not essential, and we actively support staff to develop specialist knowledge and skills.

In return, we offer:

• Regular supervision and support from experienced clinicians
• Opportunities to develop specialist paediatric occupational therapy skills
• Access to training and continuing professional development
• Flexible and supportive team working
• A varied and rewarding caseload
• The opportunity to work within an integrated therapy service alongside Occupational Therapists, Physiotherapists and Speech and Language Therapists

If you are looking for a role where you can develop your intervention skills, make a genuine difference to children and young people's lives and be part of a welcoming and innovative team, we would love to hear from you.

About us

At Children and Family Health Devon, we are dedicated to improving the physical and mental health of children and young people across Devon and Torbay. We aim to create an environment where children and young people can thrive and are committed to reducing health inequalities and providing specialised support, empowering them to lead healthy, fulfilling lives.

Our children and young people say

We would like the people who work for Children and Family Health Devon to be understanding, patient and respectful. They should be trustworthy and make us feel safe and comfortable. It is important that they use their skills and experience to listen carefully in a non-patronising and non-judgemental way. When staff are positive and friendly, they help to create an environment that is informal and without pressure.

Who we are

We are an alliance of NHS organisations led by Devon Partnership Trust. We are a group of professionals including psychologists, psychiatrists, occupational therapists, speech and language therapists, physiotherapists, nurses and many other professions.

Join us in beautiful Devon

With access to moors, sea and cities, there are plenty of opportunities to enjoy Devon. Whether you enjoy spending time in the cultural hub of Exeter, exploring the Jurassic coastline or discovering the world surfing reserve in North Devon there really is something for everyone.

Job summary

We are looking for a confident Bank Support Worker with a passion for delivering outstanding care. You'll be working Bank Shifts, making a positive difference to the lives of the people in our care at Longfield House.

Main duties of the job

At Cygnet, we support our people to grow their careers, gain new skills and keep stepping up. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day

About us

Cygnet was established in 1988. Since then we have developed a wide range of services for individuals with mental health needs, autism and learning disabilities within the UK. We have built a reputation for delivering pioneering services and outstanding outcomes for the people in our care. Our expert and highly dedicated care team of 10 000 employees empower 2864 individuals across 150 services to consistently make a positive difference to their lives, through service-user focused care and rehabilitation.

Job summary

Are you a motivated Physiotherapist looking to develop your skills in a supportive community setting? We are seeking an experienced (significant experience) Band 5 Physiotherapist to join our Community Resource Team in Caerphilly for a 6-month fixed-term post. You will assess and treat adults in their own homes, supporting independence and providing rehabilitation. You will gain experience across a wide range of conditions including musculoskeletal, neurological and will gain experience working within the falls team. This is not a rotational post, however as the conditions within the community are varied you will have the opportunity to develop your skills and knowledge. The role offers regular supervision, learning opportunities, and support for continued professional development.

Main duties of the job

The Physiotherapist (non-rotational) works in a specific clinical area and participates as a member of the physiotherapy team managinga clinical caseload with the support and guidance of senior clinicians. The post holder, with senior support, will consolidate theirundergraduate clinical education and develop their independent clinical practice. o The post holder will contribute to implementing changes in their own clinical area to improve patient care and efficiency of servicedelivery. They will contribute to audit and may also participate in research activities.

This post is until end of March 2027 due to funding.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

Aneurin Bevan University Health Board (ABUHB) is a multi-award-winning NHS organisation serving the communities of Gwent. With more than 14,000 staff and volunteers, we provide safe, high-quality, and compassionate care across hospitals, GP practices, community services, and mental health settings. As a University Health Board, research, education, and innovation are central to our work, supporting evidence-based practice and continuous improvement.

Our work is guided by the Gwent Strategy 2025-2035, which sets out our long-term ambition to create a fairer and healthier future for our population. We focus on prevention, reducing health inequalities, and working in partnership with local authorities, voluntary organisations, and communities to improve health and wellbeing.

We are committed to creating an inclusive, supportive workplace where people feel valued, respected, and able to develop. Our values of Kindness, Integrity, and Respect shape how we care for patients and how we treat one another.

We offer a wide range of learning and development opportunities, flexible working where possible, and a comprehensive NHS benefits package. Working for ABUHB means being part of an organisation that values its people and offers the chance to build a meaningful and rewarding career while making a real difference to the lives of others.