Job summary

We have a fantastic opportunity to join our Surrey Wheelchair Services to manage a specialist caseload working with individuals who have long term complex health, mobility, postural and social needs.You will assess, prescribe and provide wheelchair and seating equipment to ensure the delivery of safe, effective and person-centred care.We operate as a whole service provision to provide cohesion and opportunities for provision on the day of assessment. We are friendly team who work Independently or with peer support, we utilise Video assessments and telephone triage to focus provision and resources. You will receive line management support from the Clinical Lead and provide supervision for junior staff. An ongoing commitment to learning and development, including PDR/PDP and CPD is key in this role.

The Clinical Team consists of OT, PT, Rehabilitation Engineer and clinical support. We work with a variety of MDT in the community. We are primarily clinic based at 2 sites Woking and Redhill and vans are provided for off site working. The post holder will be based at Woking with an expectation to assist with assessments at Redhill if required. This rewarding role provides a unique opportunity to work with service users of all ages. Experience in posture and seating (mobility/static) is required. Experience in children services, neuro, LD and rehabilitation is an advantage. Knowledge of wheelchairs is desirable but full product training will be provided.

Main duties of the job

Providing clinical leadership and expertise to the wheelchair services, working closely with service users, their families and carers and the multi-disciplinary teams supporting service users.

Supervise other members of the team up to Band 6 level.

Work as an autonomous practitioner, managing a caseload including complex service users.

Demonstrate clinical competence, effectiveness and best practice in all areas of clinical service delivery, including -

Triage.

Duty activities.

Clinical interventions, including assessment of mobility, posture and pressure care needs, prescription, review, and handover/set up of prescribed equipment, demonstrating evidence of service user involvement and collaboration in care planning.

Documentation, ensuring compliance with agreed record keeping systems and standards.

Caseload management.

Use of outcome measures.

Medical device management.

Take responsibility for maintaining safe clinic environments.

Safeguard children, young people and vulnerable adults with whom the service comes into contact.

Carry out physical/postural assessments and interventions which may involve kneeling, squatting, crouching, bending, twisting and maintaining static or awkward postures for short periods of time.

Lift, carry or adjust wheelchairs and other equipment, potentially several times a day on a daily basis.

About us

Ross Care provide clinically lead, high-quality wheelchair services on behalf of the NHS. Our friendly teams include OTs, Physiotherapists and Rehabilitation Engineers, providing services for all age ranges.

We operate across 40 regions in England and Wales, supporting over 400,000 wheelchair users each year and covering 45% of the population. We take great pride in the role we play in making a real difference in the lives of those who matter most - our patients and their families.

Culture and Values

Ross Care are a values-led organisation where people come first and whilst demand can often be high, our commitment to delivering high-quality care never wavers.

We foster an environment where every team member is included, supported and empowered to contribute ideas and shape how we deliver services.

Career Development and Support

We provide a mature career pathway designed to help you grow with us and clinical supervision and CPD opportunities are embedded at all levels. We offer opportunity, structure, encouragement and excellent line management support.

We offer a wide range of learning opportunities, including apprenticeships and training programmes. Many of our team members progress into new roles within the organisation, thanks to our strong grow your own culture.

Our Commitment to Sustainability:We take our environmental responsibilities seriously - tracking our carbon footprint, setting measurable targets, and continuously seeking new ways to reduce environmental impact.

Details

Date posted

24 September 2026

Pay scheme

Agenda for change

Band

Band 7

Salary

£51,657 to £58,785 a year INCLUDING HCAS (Fringe)

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

E0453-26-0040

Job locations

Ross Care

Forsyth Road

Woking

Surrey

GU21 5SA

United Kingdom

Unit 30 Salbrook Road Industrial Estate

Salbrook Road

Redhill

RH1 5GJ

United Kingdom

Job description

Job responsibilities

To manage a highly specialist caseload within the Wheelchair Service working with children and adults who have complex health, mobility, postural and social needs. The post holder will be based at the Wheelchair Service centres but will travel, as necessary, to other locations. This may include schools, hospitals, care homes and/or service users homes. There may be a need for occasional travel to other Ross Care sites. The Wheelchair Service provided by Ross Care, on behalf of the NHS ICB, has a responsibility to ensure that all eligible service users receive the wheelchair equipment they require to meet their clinical mobility needs as assessed by the clinical team.

The post holder will support the delivery of a safe, caring, responsive, effective and well-led Wheelchair Service by -

Providing clinical input to the Wheelchair Service, working closely with service users, their families and carers and the multi-disciplinary teams supporting service users.

Working under the direction of the Clinical Lead to achieve contractual standards of performance and excellent customer service.

Provide supervision and leadership to junior staff members. Developing and maintaining links with other relevant services and organisations.

Developing and maintaining links with hard to reach sectors of the local community through close liaison with referrers, particularly local therapists.

Management and Communication -

Work positively with colleagues to maintain effective relationships within the team and with services such as the repair and maintenance services, actively promoting collaboration at all levels.

Report to and work collaboratively with the Clinical Lead, demonstrating an understanding of demand and capacity and efficient ways of working, to ensure provision of an effective clinical service that meets contractual obligations within the eligibility criteria and available budget.

Cover duties for Clinical Lead when necessary.

Under direction of the Clinical Lead to participate in the leadership of the clinical team and service.

Under the direction of the Clinical Lead, participate in the monitoring of performance and management of the local clinical service.

Conduct clinical supervision of junior team members as directed by the Clinical Lead to meet HCPC registration requirements and provide opportunities for reflecting on clinical practice and professional development.

Identify areas for service development, lead projects and participate in implementing developments.

Support development/review of policies and standard operating procedures.

Arrange, co-ordinate and attend clinics in community/school settings.

Communicate effectively with service user groups and with other stakeholders (e.g. service users and their families, health professionals in community or hospital settings, statutory, voluntary and charitable organisations) to facilitate joint working, where appropriate, attending and leading meetings as requested by the Clinical Lead.

Facilitate sensitive discussion of contentious outcomes with service users, carers, relatives, Wheelchair Service staff and other professional colleagues.

Facilitate effective communication with service users who have communication difficulties of any kind.

At all times, comply with controls assurance standards for wheelchairs.

Identify and report any areas of concern to service and senior managers.

Contribute to reviews and evaluations of existing and new equipment.

Clinical -

Work as a senior autonomous practitioner, managing a caseload of highly complex service users.

Demonstrate clinical competence, effectiveness and best practice in all areas of clinical service delivery -

Triage, Duty activities,

Clinical interventions including assessment of mobility, posture and pressure care needs, prescription, review, handover and set up of prescribed equipment, demonstrating evidence of service user involvement and collaboration in care planning.

Documentation, ensuring compliance with agreed record keeping systems and standards.

Caseload management. Use of outcome measures. Medical device management.

Ensure that Personal Wheelchair Budgets (PWB) are offered to eligible service users.

Ensure that Outcome measures are implemented in assessments, working with the service user to achieve their desired outcomes, including MDT collaborative working where appropriate.

Take responsibility for maintaining safe clinic environments.

Safeguard children, young people and vulnerable adults with whom the service comes into contact, through strict adherence to Ross Care safeguarding procedures and guidelines.

Understand and demonstrate knowledge of statutory obligations under the Mental Capacity Act in relation to capacity and consent. Following best practice guidelines.

Physical -

Carry out physical and postural assessments and interventions which may involve kneeling, squatting, crouching, bending, twisting and maintaining static or awkward postures for short periods of time.

Assist service users to transfer from surface to surface by the safest means, using any appropriate equipment.

Lift, carry or adjust wheelchairs and other equipment, potentially several times a day on a daily basis, e.g. into and out of storage areas, into and out of vehicles.

Attend moving and handling training and comply with Ross Care policies for moving and handling, at all times.

Be exposed to unpleasant working conditions, environments or weather conditions, e.g. sweat, bodily fluids, unhygienic surroundings, smoke filled rooms, cramped conditions.

May be exposed to verbal, or occasional physical aggression.

Spend extended periods at computer or laptop.

Drive on a regular basis, coping with busy and adverse driving conditions.

Educational -

Provide training, instruction and demonstrations and advice to service users and their carers, supporting the development of written and online resources.

Provide training, instruction, demonstrations and advice to other therapists, as appropriate, including opportunities for shadowing and supervised activities.

Support the development and delivery of internal and external training programmes.

Comply with Ross Care arrangements for continued professional development.

Attend appropriate health and safety and other mandatory training in accordance with Ross Care policies.

Support the provision of structured training opportunities, including apprenticeships and student placements.

Professional -

Adhere to relevant professional standards of practice, conduct and ethics.

Work as a senior practitioner and be accountable for own clinical practice and the supervision of others.

Maintain and develop own clinical competence and knowledge, including knowledge and management of mobility and postural support equipment, through clinical supervision, reflective practice, training and membership of special interest groups, recording this in line with HCPC requirements.

Take responsibility for personal and service development against organisational objectives.

Job description Job responsibilities To manage a highly specialist caseload within the Wheelchair Service working with children and adults who have complex health, mobility, postural and social needs. The post holder will be based at the Wheelchair Service centres but will travel, as necessary, to other locations. This may include schools, hospitals, care homes and/or service users homes. There may be a need for occasional travel to other Ross Care sites. The Wheelchair Service provided by Ross Care, on behalf of the NHS ICB, has a responsibility to ensure that all eligible service users receive the wheelchair equipment they require to meet their clinical mobility needs as assessed by the clinical team.The post holder will support the delivery of a safe, caring, responsive, effective and well-led Wheelchair Service by -Providing clinical input to the Wheelchair Service, working closely with service users, their families and carers and the multi-disciplinary teams supporting service users.Working under the direction of the Clinical Lead to achieve contractual standards of performance and excellent customer service.Provide supervision and leadership to junior staff members. Developing and maintaining links with other relevant services and organisations.Developing and maintaining links with hard to reach sectors of the local community through close liaison with referrers, particularly local therapists.Management and Communication -Work positively with colleagues to maintain effective relationships within the team and with services such as the repair and maintenance services, actively promoting collaboration at all levels.Report to and work collaboratively with the Clinical Lead, demonstrating an understanding of demand and capacity and efficient ways of working, to ensure provision of an effective clinical service that meets contractual obligations within the eligibility criteria and available budget.Cover duties for Clinical Lead when necessary.Under direction of the Clinical Lead to participate in the leadership of the clinical team and service.Under the direction of the Clinical Lead, participate in the monitoring of performance and management of the local clinical service.Conduct clinical supervision of junior team members as directed by the Clinical Lead to meet HCPC registration requirements and provide opportunities for reflecting on clinical practice and professional development.Identify areas for service development, lead projects and participate in implementing developments.Support development/review of policies and standard operating procedures.Arrange, co-ordinate and attend clinics in community/school settings.Communicate effectively with service user groups and with other stakeholders (e.g. service users and their families, health professionals in community or hospital settings, statutory, voluntary and charitable organisations) to facilitate joint working, where appropriate, attending and leading meetings as requested by the Clinical Lead.Facilitate sensitive discussion of contentious outcomes with service users, carers, relatives, Wheelchair Service staff and other professional colleagues.Facilitate effective communication with service users who have communication difficulties of any kind.At all times, comply with controls assurance standards for wheelchairs.Identify and report any areas of concern to service and senior managers.Contribute to reviews and evaluations of existing and new equipment.Clinical -Work as a senior autonomous practitioner, managing a caseload of highly complex service users.Demonstrate clinical competence, effectiveness and best practice in all areas of clinical service delivery -Triage, Duty activities,Clinical interventions including assessment of mobility, posture and pressure care needs, prescription, review, handover and set up of prescribed equipment, demonstrating evidence of service user involvement and collaboration in care planning.Documentation, ensuring compliance with agreed record keeping systems and standards.Caseload management. Use of outcome measures. Medical device management.Ensure that Personal Wheelchair Budgets (PWB) are offered to eligible service users.Ensure that Outcome measures are implemented in assessments, working with the service user to achieve their desired outcomes, including MDT collaborative working where appropriate.Take responsibility for maintaining safe clinic environments.Safeguard children, young people and vulnerable adults with whom the service comes into contact, through strict adherence to Ross Care safeguarding procedures and guidelines.Understand and demonstrate knowledge of statutory obligations under the Mental Capacity Act in relation to capacity and consent. Following best practice guidelines.Physical -Carry out physical and postural assessments and interventions which may involve kneeling, squatting, crouching, bending, twisting and maintaining static or awkward postures for short periods of time.Assist service users to transfer from surface to surface by the safest means, using any appropriate equipment.Lift, carry or adjust wheelchairs and other equipment, potentially several times a day on a daily basis, e.g. into and out of storage areas, into and out of vehicles.Attend moving and handling training and comply with Ross Care policies for moving and handling, at all times.Be exposed to unpleasant working conditions, environments or weather conditions, e.g. sweat, bodily fluids, unhygienic surroundings, smoke filled rooms, cramped conditions.May be exposed to verbal, or occasional physical aggression.Spend extended periods at computer or laptop.Drive on a regular basis, coping with busy and adverse driving conditions.Educational -Provide training, instruction and demonstrations and advice to service users and their carers, supporting the development of written and online resources.Provide training, instruction, demonstrations and advice to other therapists, as appropriate, including opportunities for shadowing and supervised activities.Support the development and delivery of internal and external training programmes.Comply with Ross Care arrangements for continued professional development.Attend appropriate health and safety and other mandatory training in accordance with Ross Care policies.Support the provision of structured training opportunities, including apprenticeships and student placements.Professional -Adhere to relevant professional standards of practice, conduct and ethics.Work as a senior practitioner and be accountable for own clinical practice and the supervision of others.Maintain and develop own clinical competence and knowledge, including knowledge and management of mobility and postural support equipment, through clinical supervision, reflective practice, training and membership of special interest groups, recording this in line with HCPC requirements. Take responsibility for personal and service development against organisational objectives.

Person Specification

Experience

Essential

• Post-registration experience working with patients with long-term and deteriorating medical conditions.
• Knowledge of a range of medical conditions (e.g. respiratory, neuro, orthopaedic), their management and implications for wheelchair prescription or other intervention.

Desirable

• Demonstrate strategies for organising own workload. Demonstrate a flexible and adaptable approach to working in order to meet competing priorities. Demonstrate skill development and critical analysis of skill gaps. Confident in the use of IT with knowledge and experience of Microsoft Office. Good communication skills, both written and verbal; positive interpersonal skills with an ability to community appropriately with colleagues, other professionals, carers and service users. Ability to communicate sensitive information in written and verbal forms to service users, other professionals and in-house staff. Effective strategies to cope with a variety of distressing situations, including challenging behaviour from service users. Ability to work under pressure. Demonstrate understanding of risk assessment and management within the healthcare environment. Demonstrate an understanding of safeguarding, including how to identify potential safeguarding situations, how to report them internally and ensure action within the MDT. Knowledge of legal issues (e.g. data protection, child protection, health and safety, vulnerable adults, human rights etc.). Demonstrate an understanding of health and safety responsibilities and compliance. Demonstrate an understanding of clinical governance requirements. Demonstrate knowledge and understanding of moving and handling techniques and procedures. Understanding of information governance and data protection issues. Demonstrate an understanding of managing diversity with the local populations and workforce. Understanding of multi-cultural issues. Demonstrate strategies for involving service users and carers in clinical decisions, ensuring all feedback is acknowledged. The post holder will work within all policies, procedures and budgets set by Ross Care The post holder will act at all times in the best interest of Ross Care The post holder must accept responsibility for ensuring that the policies and procedures relating to Health & Safety in the workplace are adhered to at all times The post holder must respect the confidentiality of data stored electronically or by other means in line with the Data Protection Act The post holder will not disclose to an unauthorised person any confidential information acquired through official duties unless they have received official permission to do so.

knowledge and skills

Essential

• HCPC registration. Enhanced DBS Clearance. Full UK driving licence and a willingness to drive Ross Care vehicles. An ability to adapt to changing environmental conditions, such as weather, exposure to unpleasant environments, bodily fluids, pets and other unspecified hazards.
• Experience of IT clinical notes
• Excellent communication skills

Desirable

• Member of the Chartered Society of Physiotherapy or the Royal College of Occupational Therapists
• Experience of Excel

Qualifications

Essential

• BSc or diploma in Occupational therapy or Physiotherapy

Person Specification Experience Essential Post-registration experience working with patients with long-term and deteriorating medical conditions. Knowledge of a range of medical conditions (e.g. respiratory, neuro, orthopaedic), their management and implications for wheelchair prescription or other intervention. Desirable Demonstrate strategies for organising own workload. Demonstrate a flexible and adaptable approach to working in order to meet competing priorities. Demonstrate skill development and critical analysis of skill gaps. Confident in the use of IT with knowledge and experience of Microsoft Office. Good communication skills, both written and verbal; positive interpersonal skills with an ability to community appropriately with colleagues, other professionals, carers and service users. Ability to communicate sensitive information in written and verbal forms to service users, other professionals and in-house staff. Effective strategies to cope with a variety of distressing situations, including challenging behaviour from service users. Ability to work under pressure. Demonstrate understanding of risk assessment and management within the healthcare environment. Demonstrate an understanding of safeguarding, including how to identify potential safeguarding situations, how to report them internally and ensure action within the MDT. Knowledge of legal issues (e.g. data protection, child protection, health and safety, vulnerable adults, human rights etc.). Demonstrate an understanding of health and safety responsibilities and compliance. Demonstrate an understanding of clinical governance requirements. Demonstrate knowledge and understanding of moving and handling techniques and procedures. Understanding of information governance and data protection issues. Demonstrate an understanding of managing diversity with the local populations and workforce. Understanding of multi-cultural issues. Demonstrate strategies for involving service users and carers in clinical decisions, ensuring all feedback is acknowledged. The post holder will work within all policies, procedures and budgets set by Ross Care The post holder will act at all times in the best interest of Ross Care The post holder must accept responsibility for ensuring that the policies and procedures relating to Health & Safety in the workplace are adhered to at all times The post holder must respect the confidentiality of data stored electronically or by other means in line with the Data Protection Act The post holder will not disclose to an unauthorised person any confidential information acquired through official duties unless they have received official permission to do so. knowledge and skills Essential HCPC registration. Enhanced DBS Clearance. Full UK driving licence and a willingness to drive Ross Care vehicles. An ability to adapt to changing environmental conditions, such as weather, exposure to unpleasant environments, bodily fluids, pets and other unspecified hazards. Experience of IT clinical notes Excellent communication skills Desirable Member of the Chartered Society of Physiotherapy or the Royal College of Occupational Therapists Experience of Excel Qualifications Essential BSc or diploma in Occupational therapy or Physiotherapy

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Ross Care

Address

Ross Care

Forsyth Road

Woking

Surrey

GU21 5SA

United Kingdom

Employer's website

https://rosscare.co.uk/ (Opens in a new tab)

Employer details

Employer name

Ross Care

Address

Ross Care

Forsyth Road

Woking

Surrey

GU21 5SA

United Kingdom

Employer's website

https://rosscare.co.uk/ (Opens in a new tab)

Job summary

Join our team as a Lead Nurse for children & young people with complex respiratory needs.

Are you ready to make a real difference in the lives of children and families? Were looking for a compassionate and dedicated Lead Nurse for CYP with complex respiratory needs to join our Children\'s Community Nursing Team in Surrey.

• Competitive Pay & Pension: Enjoy a Band 7 Agenda for Change salary and NHS pension benefits.
• Professional Growth: Join our Strive for Better networks, connecting with NHS professionals nationwide to share insights and develop leading care practices.
• Exclusive Rewards: Access discounts and premium offers at national supermarkets, well-known retailers, and indulgent treats like Virgin Experience Days through our Reward Gateway.
• Wellbeing Support: Benefit from our 24/7 free wellbeing service, offering access to counselors, career coaching, legal advice, and more.
• Flexible Pay Options: Use Wagestream to track your earnings and access your wages as you need them, without worrying about high-interest loans or overdrafts.
• Learning & Development: Advance your career with support from our Learning and Development team, who

Main duties of the job

About the Company

We change lives by transforming health and care.

Established in 2006, we are one of the UK’s leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

We’re committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.

To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2

About us

About the Company

We change lives by transforming health and care.

Established in 2006, we are one of the UK’s leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

We’re committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.

To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2

Job summary

This is a fantastic opportunity to join our team at Brooklands Medical Practice . You will join an established Pharmacy team, supporting with all aspects of medicines optimisation across our practices. You will work closely with our large clinical team including GPs, Nurses, Physiotherapists, Mental Health Practitioners, Physicians Associates and Wellbeing Team.

We are on a mission, to think differently, to break down barriers and to improve the lives of our local communities. Our mission is rightly ambitious, and its one shared by our team who share our values, to be caring and curious in all we do. To achieve this, we continue to build our network team bringing together a service that puts the wellbeing of patients at the heart of what we do.

At Better Health MCR our people are our greatest asset. We are a not-for-profit social enterprise reinvesting in our patients and our staff

Please note, the successful candidate will initially be employed by Brooklands Medical Practice pending transition into Better Health MCR.

Main duties of the job

Support with prescription related requests and queries from patients and monitor medicines usage in line with long term condition management.

Review clinical letters and hospital discharges and action appropriate medication changes and where necessary support patients with optimisation of their management.

You will undertake clinical medication reviews with particular focus on those with additional need such as polypharmacy, long-term conditions, multi-morbidity, frailty, or multi-factorial need.

You will work the organisations prescribing lead and the wider ICB medicines management team to ensure evidence based and cost-effective prescribing in line with the latest guidance and safety alerts.

You will be an experienced Pharmacist with a knowledge and commitment to working in primary care. You will understand the needs of patients from deprived and diverse backgrounds.

Better Health MCR offers a welcoming and supportive environment with a comprehensive induction process. There are excellent professional development opportunities to support revalidation. Our weekly Development Meetings provide sheltered time to meet with colleagues and attend educational sessions. Where necessary you will also be support through the CPPE primary care pathway and non-medical prescribing training.

All our staff work as part of the team and are supported through continued professional development.

About us

We are Better Health MCR: thinking differently, breaking barriers, improving lives. You can read more about us on our website and in our mission document, using the links on the right.

We are a friendly, forward-thinking, not-for-profit social enterprise providing primary care medical services in Manchester. We operate three GP practices: The Robert Darbishire Practice in Rusholme Health Centre (which is also head office) and which has a branch at The University of Manchester, Brooklands Medical Practice in Wythenshawe and The Whitswood Practice in Alexandra Park Health Centre. In total we have over 44,000 patients.

Our patients are very diverse and include established communities as well as new communities from all over the world. We have good links with the University and a sizeable student population.

Our staff team of about 140 people has a huge range of fantastic skills and experience. Our shared (ARRS) staff are fully integrated into our services, providing a seamless service for patients.

Job summary

'It's in our blood, is it in yours?'

The Clinical Haematology service based at Hammersmith Hospital offers nurses a unique and exciting opportunity to select a career pathway that will provide a wide range of malignant and non-malignant haematology experience working at the cutting edge of technological and therapeutic advancements in care. Nurses will have the opportunity to work in a leading specialist haematology centre, which runs one of the largest stem cell transplant (SCT) programmes in Europe, whilst also gaining experience in caring for patients with blood diseases such as leukaemia, lymphoma, multiple myeloma, sickle cell disease, aplastic anaemia, as well as, clotting disorders including haemophilia.

The haematology department operates innovative treatment pathways that include extended day care provision, day pain service, ambulatory care, apheresis and chemotherapy services, triage and assessment providing direct access to in-patient wards. Within this framework, nurses will have the opportunity to develop advanced skills in managing acute patients undergoing SCT that will include administration of stem cells, managing severe immunosuppression and neutropenic sepsis, developing essential skills in chemotherapy, symptom control and end of life care, as well as, being exposed to research and clinical trials. We embrace a collaborative and patient focused approach to care and take pride in developing and promoting a skilled nursing workforce.

Main duties of the job

• To work accordingly to the Nursing and Midwifery Code of Professional Conduct and relevant professional guidelines and as a named nurse for a defined group of patients and work within boundaries recognising personal accountability.
• Deliver and promote high quality, effective, individualised holistic patient care that is evidence-based with minimal supervision from senior staff.
• Develop specialist skills and knowledge within the field of acutehaematology/haematopoietic stem cell transplant (HSCT) nursing to develop competence and performance.
• Demonstrate effective communication with patients, relatives and carers that is responsive, respectful and promotes a sense of well-being.
• Maintain accurate, legible and contemporaneous patient records in accordance with Trust policy and NMC professional standards.
• Ensure changes in patient status and any other concerns are promptly escalated to relevant senior staff.
• To assume responsibility for undertaking tasks delegated by the line manager, including mentor/preceptorship, link nurse responsibilities, auditing, clinical governance and local Trust-wide/national initiatives that safeguard clinical care standards, including supporting quality regulatory/accreditation processes, e.g. Care Quality Commission (CQC), Ward Accreditation (WAP)Safety Thermometer, Commissioning for Quality and Innovation (CQUIN), Quality Accounts, NHS Litigation Authority, as well as, statutory bodies (e.g. JACIE, National Cancer Standards, Peer Review ,CHKS).

About us

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk tous at interview.

Job summary

Are you great with people, very organised, and passionate about patient care? Our Oncology Service is looking for a motivated friendly and confident individual with experience of working within a very busy and fast-paced patient facing environment to come and join our team.

Imperial College Healthcare NHS Trust is an Academic Health Science Centre (AHSC) and one of the largest Trusts in the country. Our mission is to provide world class healthcare for our patients, through excellence in research, education and training.

We are currently looking to recruit an enthusiastic administrator to join our Oncology Administration team to provide full administrative support including a reception service for our chemotherapy day unit. The post holder will be expected to organise and prioritise their own workload and to work closely with clinical colleagues in order to ensure the continuity of service for our patients at all times.

This is a great opportunity for an excellent administrator to develop and learn within a complex, fast-paced environment. You will have excellent team working, interpersonal and communication skills with the vision and enthusiasm to continually develop both yourself and the service.

This post is a substantive role consisting of 37.5 hours per week. Monday to Friday 09:00 - 17:00 (with at least one day of working late shift of 10:30 - 18:30).

Main duties of the job

• Greet patients and visitors to the unit in a professional manner and in accordance with CPG and Trust policy.
• Book and cancel follow up appointments including blood tests.
• Maintain accurate filing systems.
• Book and cancel patient transport for future appointments on demand.
• Book and cancel patient interpreters for future appointments where necessary.
• Cancel patients off Cerner and Aria upon clinical request and patient's notification.
• Handle all paperwork associated with reception duties.
• Contact patients and inform about 'Maggie's seminars and conduct an audit.
• Patient pathway ensuring TCI's are recorded on the system and cancelling appointments on Cerner.
• Ensuring patients TCI are on the system and updating any missing TCI's.
• Booking chemotherapy appointments, rescheduling patients' appointments.
• Making reminder phone calls.
• Any other administrative duties relating to role.

About us

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk tous at interview.

Job summary

Marie Curie is the UKs leading end of life charity. We are the largest non NHS provider of end of life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.

Main duties of the job

The care and support we provide is highly valued by the people we care for and their loved ones, but at present we are only reaching around 10 per cent of dying people at the end of life.Right now, one in four people in the UK with a terminal illness, do not get the care or support they deserve at the end of their lives.

About us

We want a different society than the one we live in now. Our mission for the next five years is to close the gap in the number of people missing out on what they need at the end of life, through 3 ways:

• Growing and transforming our direct care and support
• Delivering more practical information and support
• Leading in shaping the end-of-life experience

Job summary

We are looking for a confident Support Worker with a passion for delivering outstanding care. You'll be working 30 hours a week (e.g. 5 days per week), of 6 hour shifts at different times to suit service needs may include days/nights and weekends, to help lead activities in the main service and external social hub) at Cygnet Adarna House.

Main duties of the job

At Cygnet, we support our people to grow their careers, gain new skills and keep stepping up. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day

About us

Cygnet was established in 1988. Since then we have developed a wide range of services for individuals with mental health needs, autism and learning disabilities within the UK. We have built a reputation for delivering pioneering services and outstanding outcomes for the people in our care. Our expert and highly dedicated care team of 10 000 employees empower 2864 individuals across 150 services to consistently make a positive difference to their lives, through service-user focused care and rehabilitation.

Job summary

As an Audiologist you will be responsible for supporting your line manager in ensuring the clinical quality of the Adult Audiology Service, ensuring that our service users' needs are met through the delivery of high quality care.

The post holder will work unsupervised providing routine audiological assessment and rehabilitation to a wide range of patients. The role involves participation in supervision and training of students. The post holder will be given training in more advanced techniques and must maintain continuous professional development whilst working towards higher levels of professional competence. We offer all of our band 5 audiologists the opportunity to observe all specialist clinics to support their decision making in their career development.

Main duties of the job

• Key areas of responsibility are to provide routine audiological assessment and aural rehabilitation for adults, which includes providing counselling to distressed patients about their hearing loss and associated problems, and to have the ability to make decisions about the most appropriate course of treatment for the patient in their care (referring to senior staff when appropriate).
• The post holder will assist in the day-to-day running of the Audiology Service to include maintenance of the highest levels of health and safety.
• They will maintain a programme of continuing professional development (CPD) working towards higher levels of professional competence.
• We are a UKAS accredited site and the post-holder will be involved in maintaining accreditation through participation in competency assessments and audits.

About us

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk tous at interview.

Job summary

We have an opportunity for you to join us as a Senior Care Sourcing Officer.

We are establishing a new approach to Care Sourcing within our Adult Care Directorate and seek an experienced officer to join us in establishing this business-critical function which will play a key role in meeting our statutory obligations and duties through ensuring the right advice, care and support is provided, at the right time and at the right costs.

Our Senior Care Sourcing Officers embed the highest standards and consistent delivery of established practice through their management of cases and a team of officers, to provide the right advice and source the most appropriate, cost effective, care and support across all care types, at the right time, within agreed costs.

They excel in customer service, establish and maintain effective relationships and collaborative working practices whilst delivering commercially astute end-to-end care sourcing. This includes identifying options, sourcing, processing, securing and reviewing provision which fulfils the referral requirements and outcomes. Making a real difference to the lives of adults with an assessed eligible need.

How our team works is just as important to us as what we do and you will be expected to embody the Councils values as together the whole team establishes our new function, embeds new ways of working and fosters a collaborative, supportive, caring and learning culture.

Main duties of the job

You will be:

• A professional in a relevant discipline such as commissioning, research, planning, business management or financial planning, as well as proven effective leadership and managerial experience, along with knowledge and understanding of legislation, national and local frameworks, policies and practices that governs the scope of the role, spanning Adult Social Care, brokerage services, processes and systems, as well as public financial, procurement and contracting regulations
• Someone who can build and maintain positive relationships through extensive liaison and collaboration internally and externally, along with excellent influencing, negotiation and conflict resolution skills combined with experience of managing, developing and adapting themself and a team, fostering a culture of continuous improvement.

Please refer to the PERSON SPECIFICATION in the attached job description for more details on the requirements of the postholder.

About us

Lincolnshire County Council, is one of the largest employers in the county. We are an organisation that embraces diversity, innovation and progress. We value our people and want to ensure that we can support you in joining and growing with us.

We will view you as an integral member of our community and recognise that your well-being is paramount. To show our appreciation, weve crafted a competitive package designed to not only acknowledge your hard work but also foster a healthy work-life balance.

From health benefits and retirement plans, we strive to provide a package that supports well-being and financial stability and that meets the diverse needs of our workforce.

We want everyone who works with us to feel included and celebrate their uniqueness. We are committed to promoting equality of opportunity, eliminating unlawful discrimination, harassment and victimisation, and promoting good relations for both employee and for the people of Lincolnshire.

People often say every day is a learning day and at LCC a culture of learning is something we really believe in. We recognise the importance of supporting your learning and development and can offer a variety of different learning opportunities depending on what is right for you and the organisation. This could be through your everyday tasks, through hands-on experience, structured programs, formal qualifications, coaching, or informal learning opportunities.

Job summary

We are looking for a confident Support Worker with a passion for delivering outstanding care. You'll be working 42 hours a week (Days, Nights and Weekends), making a positive difference to the lives of the people in our care at Cygnet Oaks.

Main duties of the job

At Cygnet, we support our people to grow their careers, gain new skills and keep stepping up. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day

About us

Cygnet was established in 1988. Since then we have developed a wide range of services for individuals with mental health needs, autism and learning disabilities within the UK. We have built a reputation for delivering pioneering services and outstanding outcomes for the people in our care. Our expert and highly dedicated care team of 10 000 employees empower 2864 individuals across 150 services to consistently make a positive difference to their lives, through service-user focused care and rehabilitation.

Job summary

Are you a caring, compassionate and dedicated individual who wants to make a real difference to people's lives?

Leicestershire Partnership NHS Trust is looking for enthusiastic Healthcare Assistants to join our friendly and supportive teams on Beechwood Ward and Clarendon Ward at The Evington Centre, Leicester.

This is an exciting opportunity to work within a physical healthcare setting, supporting patients who require sub-acute care, palliative care and complex rehabilitation. Every day brings the chance to help people recover, maintain their independence and receive the highest standard of compassionate care.

What You'll Do:

Working alongside experienced registered nurses and multidisciplinary colleagues, you'll provide essential hands-on care and support to our patients, ensuring their dignity, comfort and wellbeing are at the heart of everything you do.

We're looking for people who are:

• Kind, caring and compassionate
• Reliable and committed to delivering excellent care
• Team players who enjoy supporting others
• Passionate about making a positive impact on patients and their families
• Experienced in health and/or social care
• Flexible with Rota Shift patterns

Please note this is a 24-hour, 7-day service and the role includes a mixture of: Long days: 7:00am to 7:30pm Nights: 7:00pm to 7:30am Weekend and bank holiday working

Main duties of the job

• Undertaking clinical observations and providing clinical care as delegated.
• Supporting our patients in maintaining their health, well-being and independence.
• Providing personal care to include washing, dressing and toileting / continence care.
• Accurately recording patient information.
• Working collaboratively and co-operatively with others to meet the needs of patients and their families.

Essential application criteria are detailed within the Job Description.

This includes level 2 qualification in functional skills Maths and English or equivalent qualification.

Please ensure that you include this information in your application. We understand that applicants may use AI tools to support their application however, all applications must be personalised and reflect your own qualifications, skills, and experience.

We may close the advert early, if we receive a sufficient number of applicants, so please apply as soon as possible.

Important Information Unfortunately, we are unable to offer sponsorship for this role. The minimum contracted hours available are 34.5 hours per week. Please only apply if you can meet this requirement, as applications requiring sponsorship or fewer hours cannot be considered.

Ready to Join Us? If you're looking for a rewarding role where you can make a genuine difference every day, we'd love to hear from you.

For an informal discussion, please contact: Sammie Skervin [email protected] 07920 331863

About us

Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland. We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups. Details of our benefits, leadership behaviours and other important information can be found in the Information for Applicants, please view the supporting documents. We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy. For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy). All jobs will require permission to work in the UK. For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started. Applicants at risk within the local NHS who meet essential criteria will have preference for interview.

Job summary

Applications are invited from enthusiastic, well-motivated and organised individuals to be involved in all aspects of Clean Room GMP clinical processing, including advanced immunoselection protocols, Advanced Therapies Products receipt, handing and storage. Cell Culture, cryopreservation, research sample bio-banking, Flow Cytometry and other quality testing.

The Biomedical Scientist will be involved in all aspects that are key to our service development and expected to participate in activities such as validation, introduction of new techniques into the laboratory, quality systems, training, data management and assisting in new/on-going translational research bringing new therapies into clinical practice.

Applicants must have Health and Care Professions Council registration. A minimum of a BSc level qualification in a related field such as Haematology Blood Transfusion / Immunology is essential. In order to meet the needs of a high quality service, the post holder will be expected to be flexible in their working arrangements/time, participate in the departments on call rota and be able to demonstrate the ability to work consistently under pressure to the highest standards.

Main duties of the job

• Use and develop specialist skills within the Quality Testing Dept. in order that patient evaluation and product quality testing are carried out appropriately and in a timely manner conducive to good patient management.
• Use and develop specialist skills within the Processing Dept. in the controlled working environment, clean rooms and associated areas, to maintain regulatory compliance and a safe environment for the processing of cell harvests for clinical use.
• Carry out Quality testing to include but not limited to, flow cytometry, FBC and colony assays .
• Perform cryopreservation of cellular therapy products in line with current SOPs.
• Support ATMP therapy as directed.
• Prepare Cell therapy Infusion Files ready for release by the DI
• In carrying out these duties, the post holder will maintain close communication with the,Medical, Nursing and Pharmacy staff attached to the Bone Marrow Transplant Unit activities based at Hammersmith Hospital, the Paediatric team based at St Mary's Hospital and any other relevant departments within Imperial College NHS Trust and outside the Trust.
• Maintain close communication with Research staff in Imperial College Faculty of Medicine, Department of Haematology and other collaborators.
• Provide on rotation an out of hours service. This will involve occasional weekend and evening work plus the provision of an off site on-call service

About us

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk tous at interview.

Job summary

We are looking for a confident Cook with a passion for delivering outstanding service. You'll be working 40 hours a week (8am - 6pm including alternative weekends), making a positive difference to the lives of the people in our care at Cygnet Acer Clinic.

Main duties of the job

At Cygnet, we support our people to grow their careers, gain new skills and keep stepping up. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day

About us

Cygnet was established in 1988. Since then we have developed a wide range of services for individuals with mental health needs, autism and learning disabilities within the UK. We have built a reputation for delivering pioneering services and outstanding outcomes for the people in our care. Our expert and highly dedicated care team of 10 000 employees empower 2864 individuals across 150 services to consistently make a positive difference to their lives, through service-user focused care and rehabilitation.

Job summary

Are you passionate about working with children and young people and interested in Acute Liaison Services?

Would you like to be part of continuing to shape a new and innovative service that supports children and young people in crisis at the front door of care in the Children's Accident and Emergency Department at University Hospitals Coventry and Warwickshire (UHCW). Offering timely triages and assessments to support their wellbeing with a view to preventing admissions to the acute wards.

We currently have a 12-month fixed-term/secondment vacancy for a Band 6 Clinical Practitioner to join the CYP - MH Crisis Acute Liaison Team based at the Caludon Centre in Coventry (on same site as UHCW) We are seeking clinicians with experience of risk management and safety planning, who want to make a positive difference to the lives and outcomes of children, young people and their parents/carers.

Experience of working with children and young people is desirable but not essential and we therefore welcome applications from those working in wider services who regularly support individuals in crisis and collaboratively work with them to ensure safe and effective care is supported and delivered.

This is a fantastic opportunity to advance your career while contributing to an innovative pilot that will shape the future of mental health crisis care for children and young people.

Main duties of the job

Why Join Us?

• Be a Pioneer: Help to continue shaping and developing this new Children's Acute Liaison service from the ground up, influencing service design and delivery.
• Collaborative Environment: Work alongside a multi-disciplinary team across urgent care and children's services, fostering strong professional and collaboratively working relationships.
• Professional Development: Gain invaluable experience in a fast-paced acute setting, enhancing your clinical skills and knowledge.
• Make an Impact: Provide timely, compassionate care to vulnerable children and young people at a critical time in their lives.
• Supportive Culture: Join a team committed to staff wellbeing and continuous learning and development

Role Overview:As a Clinical Practitioner within the children's services urgent care umbrella, you will assess children and young people referred to the service, collaborating closely with internal teams and external agencies to ensure coordinated, holistic, and effective care pathways.

Essential Skills and Experience:

• Experience in crisis or acute care, supporting mental health needs and assessment. Children's experience is desirable.
• Strong assessment, risk management and communication skills
• Ability to work independently and as part of a multidisciplinary team
• Commitment to delivering high-quality, compassionate care

About us

At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.

We put 'people at our heart'; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.

• generous annual leave entitlement which increases during your time with us
• excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
• salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
• discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
• wellbeing support, including an in-house counselling service, external helpline and more
• staff networks and support group

We're always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.

Job summary

Are you passionate about supporting young people and their mental health?

We're looking for a caring, committed professionals to join our Child and Adolescent Mental Health Services (CAMHS) Recovery team based in Long Eaton and/or at Dale Bank view in Swadlincote. Whether you're a Mental Health Nurse, Social Worker, or Occupational Therapist with experience in mental health, we'd love to welcome you into our team.

This post will predominantly be based within Erewash &/or South Derbyshire

In this rewarding role, you'll support children and young people up to age 18 who are experiencing a wide range of mental health needs, including trauma, anxiety, depression, neurodevelopmental conditions, and self-harm.

You'll be part of a compassionate, experienced team that works collaboratively to provide thoughtful and effective care. We offer a wide range of therapeutic approaches within CAMHS, including CBT, Family Therapy, and DBT, and we're committed to helping you grow professionally through regular supervision, development opportunities, and strong team support.

Main duties of the job

You will be supported to develop knowledge and skills in working systemically with children and families within our experienced, multi-disciplinary teams.

We welcome applications from mental health nurses currently working with adults who want to develop a career within CAMHS.

Through robust supervision and training opportunities, we will aim to develop your knowledge, skills and experience within a CYP IAPT Service.

The service is a locality-based model, which ensures strong team working and high levels of locality knowledge.

The team is supported by a Team Manager and senior clinicians within the service.

About us

Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of 'making a positive difference in people's lives'.

CQC rated us as 'GOOD' overall, commenting on how our colleagues "treated patients with compassion and kindness" and "felt positive and proud about working for the trust."

Benefits include:

• Commitment to flexible working where this is possible
• 27 days annual leave/year plus bank holidays, increasing to 29 days after 5 years & 33 days after 10 years' service
• Yearly appraisal and commitment to ongoing training
• Generous NHS pension scheme
• Good maternity, paternity and adoption benefits
• Health service discounts and online benefits
• Incremental pay progression
• Free confidential employee assistance programme 24/7
• Access to our LGBT+ network, BAME Network and Christian Network
• Health and wellbeing opportunities
• Structured learning and development opportunities

Job summary

To support the Senior staff with the running of the vaccination service on a shift by shift basis.

To be responsible for the assessment, planning implementation and evaluation of care.

To work as a member of the multi-disciplinary team,

To develop an understanding of the requirements of the National Service Framework in line with National Minimum standards

Main duties of the job

We are currently seeking to recruit highly motivated Registered Nurses to work within the Vaccination Service.

We pride ourselves in providing excellent, quality care to our patients. We are a welcoming, supportive and friendly group of professionals who strive to provide a friendly caring environment for both patients and staff.

We deliver a service 6 days a week, Monday to Saturday 9am-5pm so you will need to have a flexible approach to take part in a full or part time shift system. We deliver our service in various venues and patient's homes so you will need to travel between sites within the ABUHB area.

We are committed to exploring innovative ways of working to enhance patient experience. We know that our success depends on the commitment and dedication of our staff and we aim to recruit and retain the best staff possible.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

Aneurin Bevan University Health Board (ABUHB) is a multi-award-winning NHS organisation serving the communities of Gwent. With more than 14,000 staff and volunteers, we provide safe, high-quality, and compassionate care across hospitals, GP practices, community services, and mental health settings. As a University Health Board, research, education, and innovation are central to our work, supporting evidence-based practice and continuous improvement.

Our work is guided by the Gwent Strategy 2025-2035, which sets out our long-term ambition to create a fairer and healthier future for our population. We focus on prevention, reducing health inequalities, and working in partnership with local authorities, voluntary organisations, and communities to improve health and wellbeing.

We are committed to creating an inclusive, supportive workplace where people feel valued, respected, and able to develop. Our values of Kindness, Integrity, and Respect shape how we care for patients and how we treat one another.

We offer a wide range of learning and development opportunities, flexible working where possible, and a comprehensive NHS benefits package. Working for ABUHB means being part of an organisation that values its people and offers the chance to build a meaningful and rewarding career while making a real difference to the lives of others.

Job summary

Are you a dedicated healthcare professional seeking a rewarding opportunity to continue delivering exceptional patient care. Your role as a Senior Clinical Practitioner with Nottingham CityCare Partnership will put you at the forefront of healthcare transformation. Utilising your expertise to provide top-notch care, collaborate with interdisciplinary teams, and make a real difference to the lives of our patients.

The Nottingham CityCare Urgent Treatment Centre is a Clinician-led service that provides assessment and treatment to people with urgent but not life-threatening health problems.

This post will suit an enthusiastic, driven, motivated and flexible Registered Health Care Professional with demonstrable experience from working as an independent prescriber (V300) in an unplanned/urgent care environment. Applications are also encouraged from Emergency Care/Nurse Practitioners with V300 prescribing who are keen to gain additional experience with patients presenting with illnesses whilst working in an environment that also cares for patients presenting with minor injuries.

The Urgent Treatment Centre is a training environment where employed practitioners will support the development of all disciplines of health care professionals including student nurses, pharmacists, GP SpR, medical students and paramedics. The service is located at Seaton House which has recently undergone modernisation and has X ray facilities on site.

Informal visits to the UTC are most welcome.

Main duties of the job

What your typical day looks like

• Working within a compassionate and professional team of clinical experts.
• Creating a positive impact on patients lives, providing face to face assessment and care to patients presenting to the service with undifferentiated conditions.
• Providing secure, efficient, and patient-centred care.
• Guiding patients across primary, secondary, and tertiary care.
• Conducting clinical evaluations and offering support and guidance to fellow clinicians.
• Reflective Supervision led by supportive Clinical Leads.

To be a successful Senior Clinical Practitioner you'll need:

• Registered healthcare professional, e.g. Nurse, part 1 of current NMC register, Paramedic, Clinical Pharmacist, Physiotherapist
• Qualified Non-Medical Prescriber (V300)
• Recognised teaching/mentorship qualification or willingness to work towards
• Right to work in the UK*

Our Values of Kindness, Respect, Trust and Honesty, incorporate the following behaviours

• Inclusive Everyone is welcome and will be treated equitably- we value your contribution and will seek your views and ideas
• Accountabilitywe take responsibility for what we do as individuals and as a group
• Courageous we are ambitious embracing opportunities to grow through learning innovation and collaboration
• One Team We all have a part to play in achieving our common goal high quality effective patient care

About us

We are a provider of NHS Community Health Services, Nottingham CityCare Partnership CIC exists to support the health and wellbeing of all local people, working alongside other health and care partners to achieve this. We are a values driven, people business with a passion for excellence. Our vision and social purpose is to build healthier communities and our values of integrity, expertise, unity and enterprise lie at the heart of everything we do, guiding how we work together with partners and each other to consistently deliver high quality compassionate care. As a social enterprise we aim to add social value by investing in the future of our local communities and helping to make a difference in peoples lives.

CityCare value the benefits of a diverse and inclusive workforce. Our primary objective during the recruitment process is to ensure we recruit the best candidate for the position and we strive to reflect the community we serve. Therefore, we encourage applications from candidates who identify as disabled, LGBT+ or from a Black, Asian or Minority Ethnic (BAME) background, as they are currently under-represented within our organisation.

CityCare is an equal opportunities employer. We are positive about employing people with disabilities. If you require your application in a different format please contact Human Resources on 0115 8839418. CityCare is committed to the protection of vulnerable adults and children.

Details

Date posted

24 September 2026

Pay scheme

Agenda for change

Band

Band 7

Salary

£49,387 to £56,515 a year Pro rata for part time

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

B9826-PANG-6561

Job locations

NHS Urgent Treatment Centre

City Link

Nottingham

NG2 4LA

United Kingdom

Job description

Job responsibilities

Job Purpose

The post holder will manage an Urgent Care Caseload in a clinician-led environment, dealing with a wide range of presenting undifferentiated conditions. The post holder will work alongside a multi-disciplinary team of clinicians with acute and primary care first contact experience, Nurses, Paramedics, Health Care Support Workers, Emergency Care Practitioners and Radiographers to make up the team of the day working collectively in the assessment of undifferentiated urgent care patient presentations.

The post holder will,

• Provide clinical assessment and deliver treatments to service users who have undifferentiated health care requirements in order to support the services delivered by the primary care team and prevent unnecessary acute hospital attendances.
• Utilise advanced clinical skills and competencies in health assessment, medicines management, leadership and case management.
• Maximise patients health and reduce risks that contribute to ill health, thereby reducing unnecessary admissions to acute services.
• Lead the development of a specific clinical area e.g. Paediatrics, Sexual health, Safeguarding and be an autonomous practitioner who is open to the flexibility required for the role.
• Participate in training opportunities for self and others within the UTC.
• Support and deliver training to UTC staff, staff within CityCare and the wider healthcare community.
• Provide mentorship and support to UTC staff, staff within CityCare and the wider healthcare community.
• Provider mentorship, support and training to students (including medical, nursing and allied health professionals) Will take operational charge of a shift on a planned rota basis in the absence of the UTC Coordinator.
• To provide line management to Clinical practitioners and non-registered staff.

Key Responsibilities

Clinical Responsibilities

• Comprehensively assess, review and evaluate the needs of service users with undifferentiated healthcare needs to improve their physical, psychological and mental health wellbeing to promote self-care and reduce the need for hospitalisation.
• Accurately prioritise patients within the service, undertaking clinical assessment and providing the necessary treatment including the use of Non-Medical Prescribing and/or Patient Group Directions in line with local/national policies, procedures and guidelines as appropriate.
• Carries out diagnostic tests only where clinically indicated in line with organisational, local and national guidelines and appropriate to the Urgent Treatment Centre setting.
• Develop plan of care in conjunction with the service user through: application of clinical knowledge and, analysis of symptoms and data, identification of risk factors associated with those conditions, recognition of early signs of acute illness, involving the patients and the carers in the care plan and ensuring it is understood, documenting safety netting plans and processes.
• To utilise effective communication to aid onward referrals to specialists as appropriate. Facilitating a coordinated primary healthcare response to service users needs.
• To work in an autonomous manner without direct supervision whilst recognising limitation of the practitioner role.
• To carry out enhanced clinical skills as required- this may include, suturing and fracture management.
• To keep accurate and immediate records of all interventions fully utilising software systems in place.
• To encourage clients to carry out self-care as appropriate through effective communication of health care using written information as appropriate.
• To advise client on the most appropriate use of Primary, Secondary and Emergency services
• To maintain patient confidentiality as per Urgent Treatment Centre and CityCares clinical guidelines.

Professional

• To work within the relevant Professional Conduct of conduct.
• To act in accordance with and promote the CityCare values at all times.
• To act as an ambassador for the Urgent Treatment Centre at all times.
• To be committed to working flexibly within a dynamic environment, responding positively to the changing needs of the service.
• To promote and facilitate evidence-based practice.
• To be committed to providing a high level of customer service and patient experience.
• Maintain professional awareness and attend appropriate training as necessary.
• To participate in the appraisal process and development of own Personal Development Plan to include clinical supervision (and revalidation where appropriate)
• To develop a culture within the Urgent Treatment Centre team of continuing professional development, supporting staff in meeting the requirements for Post registration Education and Training.
• To provide clinical support and mentorship to others to meet the requirements of their own personal/professional development plans. This may include, where appropriate, mentoring clinicians through work-based learning programmes.
• To support/facilitate the provision of Clinical Supervision in accordance with organisational policy.
• To liaise with other Agencies as appropriate to ensure comprehensive and collaborative care for service users.

Continuous Personal Development

• To maintain current professional registration and to ensure that all personal responsibilities in relation to this and to the revalidation process are met, including maintenance of a professional portfolio, evidence of practice hours, professional development planning and reflective writing.
• To meet the organisational requirements for mandatory training appropriate to the role.
• To recognise own professional limitations, practice accordingly, seeking advice and support as appropriate.
• To take an active role in the organisational appraisal process and develop an appropriate and relevant personal development plan and work based objectives.
• To have awareness of the relevant organisational and professional Safeguarding policies and guidance and to act in accordance with their direction, attending update training as required.

Management

• To participate and assist in evaluation, audit and research as required.
• To participate in the investigation of any complaints, incidents and accidents.
• To participate in the training and induction of new members of staff to the Urgent Treatment Centre team.
• To participate in the mentorship, support and training of individuals on recognised training programmes such as Student Nurses, Practice Nurses and other pre and post registration students (this may include those on work experience).

Job description Job responsibilities Job PurposeThe post holder will manage an Urgent Care Caseload in a clinician-led environment, dealing with a wide range of presenting undifferentiated conditions. The post holder will work alongside a multi-disciplinary team of clinicians with acute and primary care first contact experience, Nurses, Paramedics, Health Care Support Workers, Emergency Care Practitioners and Radiographers to make up the team of the day working collectively in the assessment of undifferentiated urgent care patient presentations.The post holder will,Provide clinical assessment and deliver treatments to service users who have undifferentiated health care requirements in order to support the services delivered by the primary care team and prevent unnecessary acute hospital attendances.Utilise advanced clinical skills and competencies in health assessment, medicines management, leadership and case management.Maximise patients health and reduce risks that contribute to ill health, thereby reducing unnecessary admissions to acute services.Lead the development of a specific clinical area e.g. Paediatrics, Sexual health, Safeguarding and be an autonomous practitioner who is open to the flexibility required for the role.Participate in training opportunities for self and others within the UTC.Support and deliver training to UTC staff, staff within CityCare and the wider healthcare community.Provide mentorship and support to UTC staff, staff within CityCare and the wider healthcare community.Provider mentorship, support and training to students (including medical, nursing and allied health professionals) Will take operational charge of a shift on a planned rota basis in the absence of the UTC Coordinator.To provide line management to Clinical practitioners and non-registered staff.Key ResponsibilitiesClinical ResponsibilitiesComprehensively assess, review and evaluate the needs of service users with undifferentiated healthcare needs to improve their physical, psychological and mental health wellbeing to promote self-care and reduce the need for hospitalisation.Accurately prioritise patients within the service, undertaking clinical assessment and providing the necessary treatment including the use of Non-Medical Prescribing and/or Patient Group Directions in line with local/national policies, procedures and guidelines as appropriate.Carries out diagnostic tests only where clinically indicated in line with organisational, local and national guidelines and appropriate to the Urgent Treatment Centre setting.Develop plan of care in conjunction with the service user through: application of clinical knowledge and, analysis of symptoms and data, identification of risk factors associated with those conditions, recognition of early signs of acute illness, involving the patients and the carers in the care plan and ensuring it is understood, documenting safety netting plans and processes.To utilise effective communication to aid onward referrals to specialists as appropriate. Facilitating a coordinated primary healthcare response to service users needs.To work in an autonomous manner without direct supervision whilst recognising limitation of the practitioner role.To carry out enhanced clinical skills as required- this may include, suturing and fracture management.To keep accurate and immediate records of all interventions fully utilising software systems in place.To encourage clients to carry out self-care as appropriate through effective communication of health care using written information as appropriate.To advise client on the most appropriate use of Primary, Secondary and Emergency servicesTo maintain patient confidentiality as per Urgent Treatment Centre and CityCares clinical guidelines.ProfessionalTo work within the relevant Professional Conduct of conduct.To act in accordance with and promote the CityCare values at all times.To act as an ambassador for the Urgent Treatment Centre at all times.To be committed to working flexibly within a dynamic environment, responding positively to the changing needs of the service.To promote and facilitate evidence-based practice.To be committed to providing a high level of customer service and patient experience.Maintain professional awareness and attend appropriate training as necessary.To participate in the appraisal process and development of own Personal Development Plan to include clinical supervision (and revalidation where appropriate)To develop a culture within the Urgent Treatment Centre team of continuing professional development, supporting staff in meeting the requirements for Post registration Education and Training.To provide clinical support and mentorship to others to meet the requirements of their own personal/professional development plans. This may include, where appropriate, mentoring clinicians through work-based learning programmes.To support/facilitate the provision of Clinical Supervision in accordance with organisational policy.To liaise with other Agencies as appropriate to ensure comprehensive and collaborative care for service users.Continuous Personal DevelopmentTo maintain current professional registration and to ensure that all personal responsibilities in relation to this and to the revalidation process are met, including maintenance of a professional portfolio, evidence of practice hours, professional development planning and reflective writing.To meet the organisational requirements for mandatory training appropriate to the role. To recognise own professional limitations, practice accordingly, seeking advice and support as appropriate.To take an active role in the organisational appraisal process and develop an appropriate and relevant personal development plan and work based objectives.To have awareness of the relevant organisational and professional Safeguarding policies and guidance and to act in accordance with their direction, attending update training as required.ManagementTo participate and assist in evaluation, audit and research as required.To participate in the investigation of any complaints, incidents and accidents.To participate in the training and induction of new members of staff to the Urgent Treatment Centre team.To participate in the mentorship, support and training of individuals on recognised training programmes such as Student Nurses, Practice Nurses and other pre and post registration students (this may include those on work experience).

Person Specification

Qualifications

Essential

• Registered healthcare professional, e.g. Nurse, part 1 of current NMC register, Paramedic, ECP, Clinical Pharmacist, Physiotherapist.
• Minimum first level degree.
• Qualified Non-Medical Prescriber (V300).
• Recognised teaching/mentorship qualification or willingness to work towards.

Desirable

• Chronic Disease Management Qualifications.
• Management qualification or demonstrable relevant experience.
• Experience/Qualification as Emergency Care/Nurse Practitioner.

Experience

Essential

• Advanced practitioner with experience of first contact nursing, with patients presenting with undifferentiated illness and injury some of which should be in Primary care or Emergency Care.
• Knowledge and experience of multi agency working.
• Understanding of legislation relating to clinical practice, and relevant
• Standards and Codes.

Desirable

• Experience of policy development and implementation.
• Management experience and skills.

Special Requirements

Essential

• Ability to be flexible over hours worked within contracted hours to
• meet the needs of the service.
• Ability to travel between CityCare locations and bases.
• Proof of vaccination & immunisation status in accordance to Department of Health guidelines.

Skills and Attributes

Essential

• Up to date knowledge of contemporary clinical issues in primary and urgent care.
• Understanding of the principles and practice of clinical governance
• Familiarity with accredited clinical systems for recording patient data
• e.g. SystmOne.
• IT skills, including use of MS Word and Excel.
• Able to use internet as an information resource, including searching
• databases.

Desirable

• Suturing.
• Fracture management skills.
• Requesting plain film X Rays.
• ECG recording.
• Advanced physical examination skills.

Person Specification Qualifications Essential Registered healthcare professional, e.g. Nurse, part 1 of current NMC register, Paramedic, ECP, Clinical Pharmacist, Physiotherapist. Minimum first level degree. Qualified Non-Medical Prescriber (V300). Recognised teaching/mentorship qualification or willingness to work towards. Desirable Chronic Disease Management Qualifications. Management qualification or demonstrable relevant experience. Experience/Qualification as Emergency Care/Nurse Practitioner. Experience Essential Advanced practitioner with experience of first contact nursing, with patients presenting with undifferentiated illness and injury some of which should be in Primary care or Emergency Care. Knowledge and experience of multi agency working. Understanding of legislation relating to clinical practice, and relevant Standards and Codes. Desirable Experience of policy development and implementation. Management experience and skills. Special Requirements Essential Ability to be flexible over hours worked within contracted hours to meet the needs of the service. Ability to travel between CityCare locations and bases. Proof of vaccination & immunisation status in accordance to Department of Health guidelines. Skills and Attributes Essential Up to date knowledge of contemporary clinical issues in primary and urgent care. Understanding of the principles and practice of clinical governance Familiarity with accredited clinical systems for recording patient data e.g. SystmOne. IT skills, including use of MS Word and Excel. Able to use internet as an information resource, including searching databases. Desirable Suturing. Fracture management skills. Requesting plain film X Rays. ECG recording. Advanced physical examination skills.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

NHS Urgent Treatment Centre

City Link

Nottingham

NG2 4LA

United Kingdom

Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

NHS Urgent Treatment Centre

City Link

Nottingham

NG2 4LA

United Kingdom

Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)

Job summary

This is an opportunity to join a busy service that makes a real difference to people's lives. You will be asked to provide a comprehensive administrative service to an excellent standard, ensuring a high level of accuracy within the Liverpool Talking Therapies team. The post holder is expected to work with the minimum of supervision to co-ordinate their activities to ensure that an efficient service is provided. The post holder will be expected to work with a flexible approach, always maintaining confidentiality, when dealing with service user/staff information. The post holder should be able to demonstrate excellent written and verbal skills, strong organisational and time management skills and have a high level of accuracy and attention to detail.

The post holder will be able to demonstrate flexibility and use own initiative to carry out duties in such a way as to make a direct and positive contribution to the organisation, thus enabling the clinical team to utilise their time in an efficient and effective manner.

Main duties of the job

Provide a comprehensive and high-quality administrative support service undertaking a wide range of administrative tasks, including personal responsibility for a number of delegated tasks.The role will support a range of complex and sensitive administrative functions to ensure the effective and timely access to information for the storage and sharing of information.The post holder will act as the first point of contact for patients, service users and health professionals.Maintain databases and provide reports on the data required. Develop and maintain excellent working relationships with partner agencies.

About us

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Details

Date posted

24 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

350-CC8277570-A

Job locations

Talking Therapies Liverpool

7 New Hall

Fazakerley

L10 1LD

United Kingdom

Job description

Job responsibilities

Act as a point of contact, receive and direct patients and visitors on arrival, providing reception services for patients, carers, staff, public, internal, and external customers.Sort and prioritise incoming queries in line with the written guidance.Respond to all telephone, e-mail and general enquiries ensuring that appropriate messages are emailed, or action is taken, escalating enquiries as and when required.Provide demographic details of cases when requested.Liaise with colleagues at all levels both within the team and across other agencies and in other organisations to request and compile health information in a timely manner.Responsibility for arranging clinics, booking appointments and associated data entry including the retrieval and maintenance of electronic patient records.Responsibility of creating new records and discharging records on the electronic records system.Ensuring the maintenance of the referral pathway process following Service procedures including liaison with other agencies and seeking consent as necessary.Input patient sensitive/confidential information onto patient administration system ensuring accuracy, updating information as appropriate.Record accurate and timely contact notes with patients on electronic record in line with Trust record keeping policy.The post holder will propose any necessary changes of local protocols to aid service improvement, and to ensure that all standard operating procedures and guidance documents are kept up to date.Maintain appropriate supplies for the team, being responsible for all necessary ordering of supplies/ equipment.Produce statistics, documents and reports using various computerised systems as appropriate for example data relating to key performance indicators.To highlight any operational concerns regarding administrative systems so that they can be reviewed.Work closely with clinical and operational teams to ensure that rotas are up to date and shared with the appropriate person.Participate in all necessary mandatory and targeted training to update skills and knowledge.Maintain comprehensive electronic health records as per standard operating procedures.Deal with all communications/correspondence confidentially as per Information Governance Policy and information sharing guidance.Supervision of other administrative support staff.To ensure the creation of new clinical records.Facilitating and contributing to meetings including booking meeting rooms, arranging refreshments, taking, and circulating notes and agendas as necessary. Meetings include but not limited to MDT meetings and service / team meetings.

Support diary management as required. To work with others to plan ahead and manage diary commitments ensuring equal balance and best use of time for meeting commitments.

To participate and be engaged in service improvement initiatives/ activities to enhance quality of patient care. For example, participation in task and finish groups. The post holder shall as necessary, provide cover for and undertake duties of absent colleagues.The post holder shall follow all the policies and procedures of the organisation.

Job description Job responsibilities Act as a point of contact, receive and direct patients and visitors on arrival, providing reception services for patients, carers, staff, public, internal, and external customers.Sort and prioritise incoming queries in line with the written guidance.Respond to all telephone, e-mail and general enquiries ensuring that appropriate messages are emailed, or action is taken, escalating enquiries as and when required.Provide demographic details of cases when requested.Liaise with colleagues at all levels both within the team and across other agencies and in other organisations to request and compile health information in a timely manner.Responsibility for arranging clinics, booking appointments and associated data entry including the retrieval and maintenance of electronic patient records.Responsibility of creating new records and discharging records on the electronic records system.Ensuring the maintenance of the referral pathway process following Service procedures including liaison with other agencies and seeking consent as necessary.Input patient sensitive/confidential information onto patient administration system ensuring accuracy, updating information as appropriate.Record accurate and timely contact notes with patients on electronic record in line with Trust record keeping policy.The post holder will propose any necessary changes of local protocols to aid service improvement, and to ensure that all standard operating procedures and guidance documents are kept up to date.Maintain appropriate supplies for the team, being responsible for all necessary ordering of supplies/ equipment.Produce statistics, documents and reports using various computerised systems as appropriate for example data relating to key performance indicators.To highlight any operational concerns regarding administrative systems so that they can be reviewed.Work closely with clinical and operational teams to ensure that rotas are up to date and shared with the appropriate person.Participate in all necessary mandatory and targeted training to update skills and knowledge.Maintain comprehensive electronic health records as per standard operating procedures.Deal with all communications/correspondence confidentially as per Information Governance Policy and information sharing guidance.Supervision of other administrative support staff.To ensure the creation of new clinical records.Facilitating and contributing to meetings including booking meeting rooms, arranging refreshments, taking, and circulating notes and agendas as necessary. Meetings include but not limited to MDT meetings and service / team meetings. Support diary management as required. To work with others to plan ahead and manage diary commitments ensuring equal balance and best use of time for meeting commitments. To participate and be engaged in service improvement initiatives/ activities to enhance quality of patient care. For example, participation in task and finish groups. The post holder shall as necessary, provide cover for and undertake duties of absent colleagues.The post holder shall follow all the policies and procedures of the organisation.

Person Specification

Qualifications

Essential

• NVQ Level 3 in Business Administration or equivalent
• Educated to GCSE standard or equivalent

Desirable

• OCR or equivalent
• Customer Service Qualification

Knowledge/Experience

Essential

• IT literate
• Proven experience of word processing, spreadsheet, and email software
• Experience of using patient administration systems
• Effective communication and interpersonal skills including telephone skills and face to face
• Experience of general administration office skills - filing, photocopying, note taking
• Experience of working to conflicting demands and work effectively within teams
• Ability to work in a confidential and sensitive manner
• Ability to plan, prioritise and schedule own work
• Able to work flexibly in accordance with service needs
• Ability to develop databases
• Computerised information systems

Desirable

• Demonstrable knowledge of supervising other secretarial/administrative staff

Values

Essential

• Continuous improvement - committed to making improvements to our services for the benefit of all
• Accountability - taking ownership to anticipate, develop and deliver high quality care
• Respect - how we treat others in an inclusive and supportive way
• Enthusiasm - demonstrate our passion and pride for what we do and how we do it
• Support - actively supporting others with compassion and courage

Skills

Essential

• Keyboard / Word Processing / Data Input
• Good communicator (verbal/written)
• Good organisational and interpersonal skills
• Ability and willingness to travel across the Trust

Person Specification Qualifications Essential NVQ Level 3 in Business Administration or equivalent Educated to GCSE standard or equivalent Desirable OCR or equivalent Customer Service Qualification Knowledge/Experience Essential IT literate Proven experience of word processing, spreadsheet, and email software Experience of using patient administration systems Effective communication and interpersonal skills including telephone skills and face to face Experience of general administration office skills - filing, photocopying, note taking Experience of working to conflicting demands and work effectively within teams Ability to work in a confidential and sensitive manner Ability to plan, prioritise and schedule own work Able to work flexibly in accordance with service needs Ability to develop databases Computerised information systems Desirable Demonstrable knowledge of supervising other secretarial/administrative staff Values Essential Continuous improvement - committed to making improvements to our services for the benefit of all Accountability - taking ownership to anticipate, develop and deliver high quality care Respect - how we treat others in an inclusive and supportive way Enthusiasm - demonstrate our passion and pride for what we do and how we do it Support - actively supporting others with compassion and courage Skills Essential Keyboard / Word Processing / Data Input Good communicator (verbal/written) Good organisational and interpersonal skills Ability and willingness to travel across the Trust

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

Talking Therapies Liverpool

7 New Hall

Fazakerley

L10 1LD

United Kingdom

Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

Talking Therapies Liverpool

7 New Hall

Fazakerley

L10 1LD

United Kingdom

Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)