Job summary

Please note that this vacancy may close early if we receive a high number of applications.

We are seeking an enthusiastic and organisedPatient Experience and Engagement Administration Officer to join our Patient Experience Team. This role is central to ensuring the voices of patients, carers and local communities are heard and used to improve services across the Trust. The post holder will also provide support to the voluntary services and interpretations lead.

The postholder will provide comprehensive administrative, operational and analytical support for a range of patient experience and engagement programmes, including the NHS Friends and Family Test (FFT), National Patient Surveys, patient feedback initiatives and public engagement activities. You will work closely with clinical and non-clinical teams to collect, analyse and report on patient feedback, coordinate engagement events, maintain databases and support quality improvement activities arising from patient insight.

We are looking for a highly motivated individual with excellent organisational, communication and IT skills, who is passionate about improving the experience of patients and families and making a positive difference to the services we provide.

Main duties of the job

As a Patient Experience and Engagement Administration Officer, you will provide administrative and analytical support to the Patient Experience Team including voluntary services and interpretation services, helping to ensure that patient feedback is collected, analysed and used to improve services across the Trust.

Key responsibilities include coordinating patient experience and engagement activities, administering the Friends and Family Test (FFT) and national patient surveys, maintaining databases and records, and preparing reports on patient feedback and experience metrics. You will support the organisation of meetings, engagement events and patient participation activities, liaising with patients, carers, Trust staff and external stakeholders.

The role requires the ability to manage competing priorities, maintain accurate records, and produce clear and timely information to support service improvement. You will help identify themes and trends from patient feedback, support quality improvement initiatives, and contribute to ensuring that the patient voice influences service development and delivery.

We are looking for a motivated and organised individual with excellent communication and IT skills, strong attention to detail, and the ability to work effectively both independently and as part of a team. A commitment to delivering high-quality customer service and improving patient experience is essential.

About us

DBTH is one of Yorkshire's Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues.

At DBTH we have a comprehensive framework of behaviours that guide us in our daily working lives, these form the DBTH Way. We pride ourselves on our commitment to the values of We Care and now the DBTH Way builds upon these foundations, providing further clarity on what it means to embody these values in our everyday interactions.

As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.

We offer a range of benefits to support our people including:o Extensive range of learning opportunitieso NHS Pension Schemeo Generous holiday entitlement in line with Terms & Conditionso Comprehensive health and wellbeing supporto NHS Car Lease schemes and a range of salary sacrifice schemeo Discounts on restaurants, getaways, shopping and finance through external providers.

Details

Date posted

16 September 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year Pro rata per annum

Contract

Permanent

Working pattern

Full-time

Reference number

272-8278879

Job locations

Doncaster Royal Infirmary

Armthorpe Road

Doncaster

DN2 5LT

United Kingdom

Job description

Job responsibilities

Please see attached to the advert a job description and person specification for further details. Please ensure you read this document carefully.Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.

Certificate of sponsorship

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility. Check if you need a UK visa - GOV.UK

Please note that from 9th April2025, band 2 & 3 entry roles are no longer eligible for sponsorship.

Job description Job responsibilities Please see attached to the advert a job description and person specification for further details. Please ensure you read this document carefully.Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential. Certificate of sponsorship For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility. Check if you need a UK visa - GOV.UK Please note that from 9th April2025, band 2 & 3 entry roles are no longer eligible for sponsorship.

Person Specification

Knowledge & Experience

Essential

• Experience of working in an administrative, customer service or patient-facing environment.
• Experience of handling sensitive and confidential information.
• Experience of producing reports and presentations.
• Excellent Microsoft Office skills including Excel, Word, Outlook and PowerPoint.
• Experience of managing databases, spreadsheets and electronic records.
• Experience of working to deadlines and managing competing priorities.
• Understanding of patient-centred care principles.
• Understanding of confidentiality and information governance.
• Knowledge of customer service principles.
• Understanding of equality, diversity and inclusion.

Desirable

• Experience of working within the NHS or healthcare environment.
• Experience of patient experience, engagement, volunteer services or quality improvement activities.
• Experience of survey administration and reporting.
• Knowledge of FFT or patient survey programmes
• Knowledge of NHS patient experience programmes.
• Understanding of quality improvement methodologies
• Knowledge of community engagement approaches

Qualifications and Training

Essential

• Educated to NVQ Level 4, equivalent qualification or equivalent practical experience.
• GCSE English and Maths Grade C/4 or above or equivalent.
• Evidence of continuous professional development.

Desirable

• Business Administration Qualification.
• Data Analysis or Customer Service qualification

Personal Attributes & Skills

Essential

• Excellent communication and interpersonal skills.
• Strong organisational skills.
• High attention to detail and accuracy.
• Ability to handle sensitive information with diplomacy and professionalism.
• Ability to work as part of a team.
• Good analytical skills and ability to identify themes from feedback.
• Ability to communicate with a wide range of people.
• Ability to prioritise workload and work independently

Desirable

• Experience of facilitating meetings or engagement events.
• Experience of producing data dashboards or reports.

Demonstrate Our We Care Values and the DBTH Way

Essential

• Kind, Inclusive, Person-centred, Empowering, Accountable, Collaborative, Attentive Listening, Integrity and Honesty, Courage and Positivity.

Person Specification Knowledge & Experience Essential Experience of working in an administrative, customer service or patient-facing environment. Experience of handling sensitive and confidential information. Experience of producing reports and presentations. Excellent Microsoft Office skills including Excel, Word, Outlook and PowerPoint. Experience of managing databases, spreadsheets and electronic records. Experience of working to deadlines and managing competing priorities. Understanding of patient-centred care principles. Understanding of confidentiality and information governance. Knowledge of customer service principles. Understanding of equality, diversity and inclusion. Desirable Experience of working within the NHS or healthcare environment. Experience of patient experience, engagement, volunteer services or quality improvement activities. Experience of survey administration and reporting. Knowledge of FFT or patient survey programmes Knowledge of NHS patient experience programmes. Understanding of quality improvement methodologies Knowledge of community engagement approaches Qualifications and Training Essential Educated to NVQ Level 4, equivalent qualification or equivalent practical experience. GCSE English and Maths Grade C/4 or above or equivalent. Evidence of continuous professional development. Desirable Business Administration Qualification. Data Analysis or Customer Service qualification Personal Attributes & Skills Essential Excellent communication and interpersonal skills. Strong organisational skills. High attention to detail and accuracy. Ability to handle sensitive information with diplomacy and professionalism. Ability to work as part of a team. Good analytical skills and ability to identify themes from feedback. Ability to communicate with a wide range of people. Ability to prioritise workload and work independently Desirable Experience of facilitating meetings or engagement events. Experience of producing data dashboards or reports. Demonstrate Our We Care Values and the DBTH Way Essential Kind, Inclusive, Person-centred, Empowering, Accountable, Collaborative, Attentive Listening, Integrity and Honesty, Courage and Positivity.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Doncaster & Bassetlaw Teaching Hospitals NHS FT

Address

Doncaster Royal Infirmary

Armthorpe Road

Doncaster

DN2 5LT

United Kingdom

Employer's website

https://www.dbth.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Doncaster & Bassetlaw Teaching Hospitals NHS FT

Address

Doncaster Royal Infirmary

Armthorpe Road

Doncaster

DN2 5LT

United Kingdom

Employer's website

https://www.dbth.nhs.uk/ (Opens in a new tab)

Job summary

We are looking for a compassionate, proactive and highly organised PALS Officer to join our Patient Advice and Liaison Service (PALS) team at DBTH In this rewarding role, you will be the first point of contact for patients, families, carers and members of the public who wish to raise concerns, seek information or provide feedback about Trust services.

Working across the Trust, you will manage a caseload of patient concerns from initial contact through to resolution, providing advice, support and signposting while working closely with clinical and managerial teams to achieve timely outcomes. You will play a key role in improving patient experience, identifying themes and learning opportunities, and supporting the Trust's complaints and governance processes.

This is an excellent opportunity for an individual with strong communication, problem-solving and customer service skills who is passionate about delivering person-centred care and ensuring that patients' voices help shape and improve services.

Main duties of the job

As a PALS Officer, you will be the first point of contact for patients, relatives, carers and members of the public seeking advice, raising concerns or providing feedback about Trust services. You will manage concerns from receipt through to resolution, working closely with clinical teams and managers to achieve timely, patient-centred outcomes.

You will provide confidential advice and support, investigate concerns, facilitate communication between patients and healthcare staff, and help identify opportunities to improve patient experience. The role also involves maintaining accurate records, identifying themes and trends, and contributing to the Trust's complaints, governance and quality improvement processes.

What We're Looking For

We are seeking an empathetic, resilient and organised individual with excellent communication and interpersonal skills. You will have experience handling sensitive situations professionally, building effective relationships, and delivering high-quality customer service in a patient-facing, healthcare or public service environment.

The successful candidate will be able to manage competing priorities, communicate effectively both verbally and in writing, and demonstrate a commitment to improving patient experience and ensuring patients' voices are heard.

About us

DBTH is one of Yorkshire's Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues.

At DBTH we have a comprehensive framework of behaviours that guide us in our daily working lives, these form the DBTH Way. We pride ourselves on our commitment to the values of We Care and now the DBTH Way builds upon these foundations, providing further clarity on what it means to embody these values in our everyday interactions.

As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.

We offer a range of benefits to support our people including:o Extensive range of learning opportunitieso NHS Pension Schemeo Generous holiday entitlement in line with Terms & Conditionso Comprehensive health and wellbeing supporto NHS Car Lease schemes and a range of salary sacrifice schemeo Discounts on restaurants, getaways, shopping and finance through external providers.

Job summary

Thank you for your interest in this exciting opportunity at West London NHS Trust.

The West London NHS Trust (WLT) Mental Health Single Point of Access (MH SPA) and NHS111 Option 2 for Mental Health (NHS111*2) provides 24/7 access to mental health services, every day of the year. Both services support people in a mental health crisis and provide a telephone support line for service users, their families and wider support networks. This includes a triage, signposting and referral pathway to appropriate onward care, if indicated. NHS111*2 is a national initiative developed under the NHS Long Term Plan to improve access to crisis services. The key operational difference is that NHS111*2 is open to all ages, whereas MH SPA primarily supports adults aged 18 and over.

Being part of the service, you will be at the forefront of innovation of service delivery in one of the fasted growing parts of community healthcare. The team is highly motivated, diverse, energetic, and has a ready to help attitude to both patients and their carers, and communicate with a variety of other health care providers, 3rdsector organisations and other statutory services.

We believe in embracing the expertise of our staff and making a difference to the lives of our service users. Working in this service places you on the frontline of community mental health care.

Main duties of the job

As a Crisis Care Practitioner, you will provide urgent mental health assessment and intervention for individuals contacting the service in crisis, whether for themselves or others.

The role involves:

• Managing complex and high risk triage calls, undertaking robust mental health and risk assessments in time-sensitive situations
• Completing face to face community assessments for patients requiring urgent in person review
• Formulating risk management and crisis plans to support safe and effective patient care
• Working autonomously to make clinical decisions within a fast paced environment
• Liaising with partner agencies including GP's, police, ambulance services, emergency departments and community mental health teams to coordinate safe care pathways
• Supporting and guiding junior staff with clinical decision making and risk formulation
• Managing referrals effectively to ensure patients access the most appropriate service and unnecessary hospital admissions are avoided
• Maintaining accurate, contemporaneous clinical documentation and records
• Contributing to service improvement and ongoing development of crisis pathways

This role requires clinicians who are resilient, adaptable and able to remain calm and professionally curious under pressure. Successful applicants must be confident managing competing demands, uncertainty and emotionally challenging situations whilst maintaining compassionate, patient centred care.

About us

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.

The Trust is rated as 'Good' overallby the Care Quality Commission. Forensic services are rated as 'Outstanding'.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.

Job summary

We are looking for a committed and hardworking Pharmacy aseptic compounding assistant to work in our aseptic unit.

Do you want to be part of a fantastic team making a real difference to people's lives? Do you have a good working knowledge of aseptic services or are you willing to learn.

Our busy units make chemotherapy and other aseptic products to support patients across North West London and beyond. Through our support for numerous clinical trials, we also are at the cutting edge of developing treatments for the future.

In conjunction with our other team members you will ensure that the aseptic service provided to chemotherapy and Clinical Trial patients across the trust is to a high standard. This will include compounding of chemotherapy and Clinical Trials in isolators and/or Laminar Air Flow cabinets.

The post is cross site and will be based at Hammersmith or Charing Cross site and will require the post holder to organise and participate in the preparation of chemotherapy, clinical trials and parenteral nutrition for adults.

If you share our high standards and positive attitude, we'd love to hear from you. We offer a fantastic NHS pay and benefits package, including inner London weighting and 27 days annual leave on start. We offer the chance to be part of a close team working in a friendly department in a prestigious hospital. On joining you will be offered a comprehensive induction programme and further opportunities to develop your career in the aseptics team.

Main duties of the job

• To participate in the cleaning and preparation of the Aseptic Unit and its equipment and supplies ready for the compounding of sterile products in accordance with the principals of Good Manufacturing Practice (GMP).
• To undertake the compounding of sterile products and their labelling and packaging.
• To help ensure that service provision is flexible and responsive to clients/patient's needs.
• To ensure that all stock transactions are appropriately recorded on the pharmacy computer system and to help ensure the aseptic unit stock holdings are accurate and appropriate.
• To answer the telephone, assess the significance of the caller/content, then take appropriate actions/ refer to senior staff.
• In-depth and extensive in-house training and accreditation will be provided in all areas to enable fulfilment of the above roles.

About us

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.

Environmental sustainabilityClimate change and poor air quality is a health emergency that harms people's health and wellbeing and widens health inequalities. The Trust is also committed to reducing its impact on the environment by reducing our greenhouse gas emissions to Net Zero by 2045. All our employees have a role to play, and we have an active green network that supports staff to act in ways that ensures that our services are efficient, sustainable and reduce our impact on the environment www.imperial.nhs.uk/about-us/our-strategy/green-plan.

Job summary

This is a high-profile leadership role for an individual who is passionate about delivering outstanding mental healthcare services while creating an environment where colleagues can thrive and patients receive the highest standards of care.

Key priorities include strengthening leadership capability, developing high-performing management teams, and ensuring leaders effectively support and engage their teams. There are also people-related challenges, particularly around maintaining a positive and dynamic culture while balancing commercial objectives with organisational values and patient care priorities.

Main duties of the job

• Provide strategic leadership to deliver outstanding patient outcomes, operational excellence, and sustainable growth.
• Lead the hospital's financial, commercial, and quality performance, ensuring budgets and targets are achieved.
• Drive business growth, with a strong focus on private patient opportunities and market development.
• Build effective relationships with NHS, private healthcare, consultant, and regulatory stakeholders.
• Develop and inspire a high-performing leadership team, fostering accountability, engagement, and collaboration.
• Ensure compliance with regulatory and governance standards while maintaining a culture of continuous improvement.
• Champion a positive, inclusive culture that balances commercial success with exceptional patient care.

You can find additional information in the attached job description.

About us

Priory is the UKs leading independent provider of mental health and adult social care. With 12,000 colleagues and a network of 270 services, we support over 24,000 people each year to live their lives as fully and independently as possible. We treat more than 70 conditions including depression, anxiety, eating disorders and childrens mental health and provide residential and supported living care for autistic adults, people with a learning disability, PraderWilli Syndrome, brain injuries and older people.

We are an equal opportunities employer committed to providing an inclusive, accessible recruitment process. Learn more about the accessibility support we offer here.

For agency enquiries and applications, please view our legal statement here.

All roles are subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. Priory will cover the cost of a DBS check.

Job summary

Priory Hospital Woodbourne

Salary - £31249 to £38040 per annum, depending on experience

Full-time - 37.5 hours per week, 9-month fixed term

Priory Hospital Woodbourne is looking for an Occupational Therapist to join the team on a 9-month fixed-term contract.

Main duties of the job

As an Occupational Therapist, youll support patients to build the confidence, skills and coping strategies needed for greater independence. Working within a multidisciplinary team, youll provide evidence-based, person-centred assessments and interventions tailored to individual needs.

Key responsibilities:

• Assess patients and develop individualised treatment plans.
• Deliver occupational therapy interventions through individual and group sessions.
• Monitor progress and maintain accurate clinical records.
• Work collaboratively with the multidisciplinary team, patients and carers.
• Support junior staff and contribute to high standards of clinical practice.

About us

Priory Hospital Woodbourne, Edgbaston, Birmingham is a specialist inpatient and outpatient mental health service providing treatment for addictions and a range of mental health conditions, alongside assessments, therapy and psychiatry. It is accessible by public transport, with local bus routes serving Woodbourne Road and Five Ways railway station approximately 12 miles from the hospital.

Job summary

Cygnet Group is looking for a motivated and enthusiastic Kitchen Assistant to join the team at Cygnet Cedars. This is a great opportunity for someone who is passionate about food, enjoys working as part of a team, and wants to make a positive difference to the lives of our service users. This role offers 24 hours per week, worked across three shifts per week, with hours of 7:00am to 3:00pm at Cygnet Cedars. Cygnet Cedars is a 23-bed high dependency complex care service for men with learning disabilities, associated complex needs and who may have behaviours that challenge. We accept emergency referrals and the team are experienced in managing them quickly and efficiently to ensure the transition for each individual is as smooth as possible.

Main duties of the job

At Cygnet, we support our people to grow their careers, gain new skills and keep stepping up. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day.

About us

Cygnet Health Care was established in 1988. Since then we have developed a wide range of services for individuals with mental health needs, autism and learning disabilities within the UK. We have built a reputation for delivering pioneering services and outstanding outcomes for the people in our care. Our expert and highly dedicated care team of 10 000 employees empower 2864 individuals across 150 services to consistently make a positive difference to their lives, through service-user focused care and rehabilitation.

Job summary

Outpatient Pharmacy Assistant

Department: Pharmacy

Band 2 to 3 or Band 3 (£25,272 - £27,476 Per annum, pro rata)

Hours: Full time, 37.5 per week, all MKUH roles will be considered for flexible working

It is an exciting time to join the pharmacy team at MKUH as we are continually growing in size and influence. We have recently undergone a major departmental refurbishment which included the installation of a new Pharmacy Robot and Controlled Drugs automated cabinet, the opening a new Pharmacy and Aseptic Unit in our Cancer Centre and the opening of a new Outpatient Pharmacy. Our services are being developed to ensure that every patient receives safe, high quality care as our patients are at the heart of everything that we do.

'We care We communicate We collaborate We contribute'

Please note: We are unable to offer sponsorship for this role.

Interview date: 08 October 2026

Main duties of the job

To support this, we are currently looking for an enthusiastic and highly motivated Pharmacy Assistant to be part of our outpatient pharmacy team. Initially providing dispensing services to our busy outpatient department, the post will provide a mix of clinical and commercial activities as we develop our services to outpatients and the Trust.

Working in the reception area you will be the first point of contact for our patients so having excellent communication and people skills is essential alongside the commitment to provide the best patient-centered care. You will be organised with a can-do approach and have the ability to adapt quickly to new situations.

If you are successful, you will work in a supportive and forward-thinking environment where you will be encouraged with your professional and personal development.

This post is offered on Band 3 or on a Band 2 progressing to a Band 3 on successful completion of NVQ level 2 Certificate in Pharmacy Service Skills and suitable performance.

About us

Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a "Good" rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.

As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.

We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre. We have just opened the Oak Wards - a new ward block featuring two 24-bed wards.

Further investment is underway, including the recently approved Women and Children's Centre, set to open by 2030.

Visit our website to explore the latest news and opportunities at MKUH - News - Milton Keynes University Hospital -

For further information about Milton Keynes please visit - Visit Milton Keynes

Job summary

Jasmine Lodge currently has a Band 6 Deputy Ward Manager vacancy based in Exeter, specialising in Perinatal Mental Health Nursing. The role focuses on supporting women experiencing mental health difficulties during the antenatal and postnatal periods.

We are looking for an enthusiastic health care professional with an interest in working with a specialist team in supporting and delivering high quality inpatient care.

To be successful in this role you will be an experienced practitioner with some experience of supervision and leadership to allow you to support the team to further develop. This role does include shift working, including weekends and occasional night shifts.

You will be responsible for assisting the Ward Manager in maintaining and monitoring professional standards, to promote change and develop nursing practice. You will deputise for the Ward Manager in their absence to ensure that the ward delivers high standards of nursing to care to all patients, in accordance with standards and policies.

Main duties of the job

• To assist the Ward Manager in maintaining standards of care, promoting change and developing nursing practice.
• To deputise for the Manager in their absence.
• To have clinical expertise in delivering services to people with an organic illness.
• To work to the NMC and NICE Guidelines and Standards
• To demonstrate a working knowledge of legal requirements and other relevant legislation.
• To demonstrate effective compassionate leadership.
• To provide supervision and appraisal and be available to support and guide junior colleagues and students.
• To be responsible for the provision and maintenance of effective therapeutic relationships to work collaboratively with others within the service and outside organisations.
• To have a working knowledge of the Trust's Performance Indicators and how these equate to the team.
• To lead and manage key areas of delegated work as required.

About us

About Devon Partnership Trust

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

Our values

We not only recruit employees based on their qualifications & experience - we recruit individuals who possess and demonstrate the behaviours which underpin the core values of our organisation. These values include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health & learning disabilities. We are a Disability Confident Leader Employer.

Job summary

***Important Sponsorship Information for this post: We are currently unable to offer a certificate of sponsorship for this post***

This role combines management responsibility for the Greenwich Greenwich District Nursing Service. The post holder will lead a team of nurses and support staff with the responsibility of managing the care for a defined caseload.

Community Nurses work as part of a team delivering high quality evidence based nursing care to clients within their own home, residential homes and clinical environments. As part of a District Nursing team you will have a role placing emphasis on prevention and rehabilitation as well as curative and palliative care.

The post holder will be able to work autonomously, understanding high level assessment to make a diagnosis, initiate medical and/or nursing treatments, prescribe medications, refer appropriately and lead the co-ordination of care with partner agencies and key stake holders.

Main duties of the job

The post holder is an autonomous practitioner and will assess, plan,implement and evaluate patient care and also participate in the training of patients, relatives, carers, students and other health care professionals.

You will be committed to the development of the team through effective leadership and be given the opportunity to develop your own clinical skills through the delivery of a wide range of evidence based care and an active personal development plan. You must possess excellent communication, assessment and care planning skills and have an excellent knowledge of clinical standards. At least a year of experience of managing a District Nurse team caseload is essential to the role.

About us

Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies.

Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children's centres, schools and people's homes.

We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary's Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs.

We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.

Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:

• We're Kind
• We're Fair
• We Listen
• We Care

Job summary

Join our Advanced Practitioner (AP) team and play a pivotal role in delivering high-quality, patient-centred care across Cardiology and Cardiac Sciences services.

This exciting opportunity is open to both Registered Nurses with NMC registration and Allied Health Professionals with HCPC registration, offering the chance to work at an advanced level of clinical practice within one of the UK's leading specialist cardiac centres.

In this role, you will autonomously assess, diagnose and manage patients across a wide range of cardiac pathways, including elective admissions, emergency admissions, transfers from referring hospitals and step-down patients from critical care. You will undertake advanced clinical assessment, formulate management plans, request and interpret diagnostic investigations, and prescribe medications within your scope of practice.

Working closely with consultants and the wider multidisciplinary team, you will support patients throughout their admission, intervention and discharge, ensuring delivery of evidence-based care and excellent patient outcomes.

The role is also central to the operational management of Cardiac Services. You will hold the Cardiac Bed Manager Bleep, coordinating admissions, transfers, repatriations and discharges across Cardiology and Cardiothoracic Services. Your advanced communication, leadership and clinical reasoning skills will be essential in maintaining safe and effective patient pathways across the service.

Main duties of the job

• Work autonomously and collaboratively within the multidisciplinary team to assess, diagnose, treat and manage patients across Cardiology and Cardiac Sciences services.
• The post holder will hold the Bed Manager bleep, coordinating patient flow across Cardiology and Cardiothoracic Services. This includes facilitating timely admissions, transfers, repatriations and discharges, ensuring effective utilisation of specialist cardiac beds, and working closely with site teams, consultants, referring hospitals and multidisciplinary colleagues to optimise capacity and support safe, efficient patient care pathways
• The post holder will be responsible for managing admissions, transfers, discharges and step-down patients from critical care areas.
• They will undertake advanced clinical assessment, request and interpret investigations, prescribe medications, formulate treatment plans and facilitate safe and timely discharge.
• The role is pivotal in maintaining patient flow across the cardiac pathway, supporting transfers from referring hospitals and ensuring patients receive high-quality, evidence-based care throughout their admission and follow-up.

About us

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.

Environmental sustainabilityClimate change and poor air quality is a health emergency that harms people's health and wellbeing and widens health inequalities. The Trust is also committed to reducing its impact on the environment by reducing our greenhouse gas emissions to Net Zero by 2045. All our employees have a role to play, and we have an active green network that supports staff to act in ways that ensures that our services are efficient, sustainable and reduce our impact on the environment www.imperial.nhs.uk/about-us/our-strategy/green-plan.

Job summary

We are seeking an exceptional Head of Midwifery - Quality Assurance, Governance and Compliance to join our maternity senior leadership team and help shape the next phase of safe, equitable and continuously improving care for women, birthing people, babies and families.

The opportunity

Working with delegated authority from the Director of Midwifery, you will provide strategic and operational leadership for maternity quality governance, patient safety, risk management, regulatory compliance and assurance. You will bring together intelligence from incidents, complaints, claims, inquests, audit, patient feedback, workforce indicators, training, clinical outcomes, inequalities data and external reviews to identify emerging risks, set improvement priorities and provide clear assurance from ward to Board.

You will lead the development of robust governance systems, evidence packs, dashboards and improvement plans; oversee preparedness for external scrutiny; and ensure national maternity standards and recommendations are translated into sustained improvements in practice. As a visible, compassionate and authoritative leader, you will provide expert advice and constructive challenge to senior clinical and operational colleagues, represent maternity services at Trust, regional and external forums, deputise for the Director of Midwifery as required and participate in the senior midwife on-call rota.

Main duties of the job

• Lead the design, implementation and continuous development of the maternity governance and assurance framework, ensuring clear accountability, escalation, reporting and evidence of improvement across all maternity services.
• Provide senior expert leadership for clinical governance, regulatory compliance, quality assurance, risk management, incident oversight, audit, effectiveness, patient experience, complaints learning, claims and inquest themes and external review preparedness.
• Deputise for the Director of Midwifery as required, including representing maternity services at directorate, divisional, level and external assurance forums.
• Provide authoritative professional advice, constructive challenge and senior decision-making support to the maternity triumvirate, heads of midwifery, matrons, governance leads and multidisciplinary teams on quality, safety, compliance and assurance matters.
• Ensure triangulation of complex intelligence from incidents, complaints, claims, inquests, audit, patient feedback, workforce indicators, training compliance, clinical outcomes, inequality data and external reviews to identify themes, risks and improvement priorities.
• Lead the development of high-quality assurance reports, dashboards, evidence packs and improvement plans for senior internal and external scrutiny, ensuring actions are clear, measurable, owned and delivered within agreed timescales

About us

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.

Environmental sustainabilityClimate change and poor air quality is a health emergency that harms people's health and wellbeing and widens health inequalities. The Trust is also committed to reducing its impact on the environment by reducing our greenhouse gas emissions to Net Zero by 2045. All our employees have a role to play, and we have an active green network that supports staff to act in ways that ensures that our services are efficient, sustainable and reduce our impact on the environment www.imperial.nhs.uk/about-us/our-strategy/green-plan.

Job summary

The Endoscopy Service at Imperial College Healthcare NHS Trust is seeking an experienced and highly competent Clinical Endoscopist to join our expanding multidisciplinary team.

This is a substantive service delivery post requiring established autonomous practice rather than a developmental training opportunity.

Applicants must hold relevant JAG accreditation, demonstrate current independent endoscopy practice, achievement of national quality indicators, and the clinical judgement required to manage patients safely throughout the endoscopy pathway.

The successful candidate will undertake independent diagnostic and therapeutic gastrointestinal endoscopy on sedated and non-sedated patients within their defined scope of practice. They must demonstrate sound knowledge of GI pathology, endoscopic indications, recognition and management of significant findings and complications and appropriate escalation of clinical concerns.

The role requires a strong commitment to patient safety, evidence-based practice, professional accountability and continuous professional development in accordance with NMC requirements, JAG standards and Trust policies.This is an excellent opportunity to join a progressive endoscopy service focused on clinical excellence, education, innovation, patient experience and quality improvement.

Main duties of the job

• The post is 1.0 WTE and the post-holder will normally undertake five endoscopy lists per week, with participation in agreed rotational backfill arrangements. Applications for part-time or job-share arrangements will be considered where service requirements can be met.
• The post holder will contribute to referral validation, surveillance activity, clinical governance, audit, quality improvement and service development.
• They will work collaboratively with the multidisciplinary team and support the education and training of trainee clinical endoscopists, nursing staff and junior medical colleagues.

About us

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.

Environmental sustainabilityClimate change and poor air quality is a health emergency that harms people's health and wellbeing and widens health inequalities. The Trust is also committed to reducing its impact on the environment by reducing our greenhouse gas emissions to Net Zero by 2045. All our employees have a role to play, and we have an active green network that supports staff to act in ways that ensures that our services are efficient, sustainable and reduce our impact on the environment www.imperial.nhs.uk/about-us/our-strategy/green-plan.

Details

Date posted

16 September 2026

Pay scheme

Agenda for change

Band

Band 8a

Salary

£66,274 to £73,496 a year pa inclusive

Contract

Permanent

Working pattern

Full-time

Reference number

290-MIC-2244

Job locations

Trust wide

London

W12 0HS

United Kingdom

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews, please view the Job Description attachment with the job advert.

Job description Job responsibilities The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews, please view the Job Description attachment with the job advert.

Person Specification

Education/ qualifications

Essential

• Registered Nurse (level 1)
• Post registration qualification in specialty
• Educated to postgraduate diploma/degree level or equivalent experience
• JAG accredited
• Non-medical prescribing

Desirable

• Recognised teaching/assessing qualification
• Management certificate or equivalent experience
• Train the trainers in endoscopy

Experience

Essential

• Up to date knowledge and experience in lower GI endoscopy
• Clinical leadership at a senior level in an acute setting including people, financial and change management
• Experience of running nurse-led clinics
• Experience of undertaking audits of research, as necessary e.g. audits of clinical incidents
• Experience of involvement in the development and reviewing of appropriate guidelines, protocols and pathways
• Experience of managing investigations and resolving complaints
• Experience in quality assurance projects
• Experience of providing health advice
• Experience of deputising in a senior role

Desirable

• Service improvement experience
• Experience in analysing and presenting data to a range of audiences

Skills

Essential

• Independent Upper and Lower GI colonoscopist, JAG accredited
• Technical ability to be able to learn to handle an endoscope and troubleshoot problems that may occur with the working of the instrument

Person Specification Education/ qualifications Essential Registered Nurse (level 1) Post registration qualification in specialty Educated to postgraduate diploma/degree level or equivalent experience JAG accredited Non-medical prescribing Desirable Recognised teaching/assessing qualification Management certificate or equivalent experience Train the trainers in endoscopy Experience Essential Up to date knowledge and experience in lower GI endoscopy Clinical leadership at a senior level in an acute setting including people, financial and change management Experience of running nurse-led clinics Experience of undertaking audits of research, as necessary e.g. audits of clinical incidents Experience of involvement in the development and reviewing of appropriate guidelines, protocols and pathways Experience of managing investigations and resolving complaints Experience in quality assurance projects Experience of providing health advice Experience of deputising in a senior role Desirable Service improvement experience Experience in analysing and presenting data to a range of audiences Skills Essential Independent Upper and Lower GI colonoscopist, JAG accredited Technical ability to be able to learn to handle an endoscope and troubleshoot problems that may occur with the working of the instrument

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

Trust wide

London

W12 0HS

United Kingdom

Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

Trust wide

London

W12 0HS

United Kingdom

Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)

Job summary

Join Our Dynamic Team at Exeter Liaison Psychiatry!

Are you ready to be part of a team that truly values, supports and invests in its staff? We have an exciting opportunity for an experienced Administrator to join the Exeter Liaison Psychiatry team at Wonford House!

We are on the lookout for an enthusiastic and highly motivated individual with exceptional IT, communication and organisational skills, with an eye for detail in typing patient assessment letters. In this key role you will support the clinical team by staying calm under pressure and expertly manage competing demands to keep the team running smoothly. Your contribution will be invaluable and we will support you in developing the skills you need to thrive.

Why Join Us?

• Exciting and varied role in a supportive team
• Professional development opportunities
• Fast-paced, rewarding environment where your work truly makes a difference!

Role Details:

Office-based position in Exeter.

There will be an expectation for the successful candidate to cover one evening shift until 9pm per week plus the occasional shift on a weekend. Flexible working pattern to be discussed during the appointment process.

Interview date: 20 October 2026.

If you require sponsorship please review the "coming to work in the UK Visa Information" as this role does not typically meet meet the salary threshold for Skilled Worker visa sponsorship under Home Office regulations.

Main duties of the job

As a vital part of the team, you will play an integral role in our Liaison Psychiatry Service. Liaison Psychiatry is the interface between psychiatry and medicine, assessing patients in the Royal Devon & Exeter Hospital. You will be supporting a multi-disciplinary team that includes Consultants, Junior Doctors, Psychologists, Nurses, Social Workers, Occupational Therapists, Healthcare Assistants and of course, our amazing Administrative team! Together, we work in a fast-paced, rewarding environment, putting patient care at the heart of everything we do!

We believe in providing growth opportunities to our team members and we are committed to helping you develop and maintain the skills to succeed in your career.

You will be supported by the Business Administrator to provide a comprehensive administrative support service for the multi-disciplinary team. The main duties of this role are:

• Team working from a shared inbox to generate letters to a high standard
• Entering referrals onto our patient electronic record
• Inputting complex and sensitive data relating to people who use our services
• Minute taking
• Data management/quality
• Supporting the clinical staff with admin processes

About us

About Devon Partnership Trust

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do

Our values

We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.

Job summary

Are you passionate about nurturing young minds and creating a fun, safe and inclusive environment for children?

Rainbow Day Nursery is looking for dedicated Early Years Practitioners to join our warm, supportive team, caring for children aged 3 months to 5 years either part time or full time on a permanent contract.

Our latest Ofsted inspection found that"staff enjoy their work and feel well supported by leaders", recognising our commitment to staff wellbeing, professional development and delivering exceptional experiences for children and families.

Due to service growth and staffing changes, we have a range of full-time and part-time opportunities available. You will work collaboratively within a large, motivated team to deliver high-quality care and learning experiences. Depending on service needs, you may be based in a specific age group or work flexibly across the nursery.

This is a fantastic opportunity to become part of a caring and dedicated team where children are at the heart of everything we do. Ofsted praised the "kind, friendly and respectful behaviour" modelled by our staff and recognised the "very secure attachments" they build with children, helping them to feel confident, safe and ready to learn.

Main duties of the job

• Support children aged 3 months to 5 years through engaging, play-based learning experiences

• Foster a nurturing, inclusive environment where every child feels safe,valuedand supported

• Assistwith daily routines including meals, snacks, resttimesand personal care

• Support children's learning and development in line with the Early Years Foundation Stage (EYFS)

• Work collaboratively with colleagues tomaintainhigh standardsof care and practice

• Act as a key person for children whererequired, supporting their individual needs and development

• Work flexibly across rooms when needed to support staffing ratios, annualleaveand service demands

About us

Rainbow Day Nursery is the workplace nursery for Torbay and South Devon NHS Foundation Trust, based at the Annexe site near Torbay Hospital. Our purpose-built nursery is a spacious, welcoming setting caring for up to 54 children each day.

We have three bright, well-equipped playrooms tailored to different age groups (0-2 years, 2-3 years and 3-5 years), all with access to a large, secure outdoor garden that encourages exploration, creativity and learning through play.

As part of our valued and well-established nursery team, you'll benefit from the support, stability and opportunities that come with working within the NHS. We are committed to creating a positive workplace culture where staff feel listened to, supported and encouraged to grow.

• A friendly, welcoming and supportive team environment
• Ongoing CPD and professional development opportunities
• Access to Local Authority and NHS Trust training
• Regular supervision, support and reflective practice
• Mandatory training, including Safeguarding Children and Paediatric First Aid
• Opportunities for career progression
• A strong focus on staff wellbeing and work-life balance

Please be advised that we are unable to offer sponsorship for this role, and as a result, we will not be able to consider applications that require sponsorship.

Job summary

An opportunity to join the UCLH EHRS Pharmacy, Cancer and Research team has arisen. We are looking to recruit an enthusiastic healthcare professional with a keen interest in digital healthcare, ideally with experience in the management of medicines, chemotherapy and research protocols. Our team also supports the Royal National Orthopaedic Hospital (RNOH) and will play an important role in future Epic Connect partnerships. The successful candidate will join an experienced and diverse team of analysts who support UCLH's digital infrastructure.

The EHRS team seek to improve patient care and staff experience through the effective use of our digital solution, Epic. We work closely with clinical, administrative and managerial staff; we analyse their processes and help them agree clinical best practice standards and workflows. The team modify Epic to reflect and support these working practices. We test changes to ensure that they fulfil organisation requirements, are safe, and work as expected. We provide support to end-users using our specialist application knowledge through regular meetings and through incident investigation and resolution. We have excellent relationships with departmental leads, super-users and subject matter experts who help prioritise our workstreams. We have a rolling upgrade programme which delivers new features and functionality to ensure the system is up-to-date.

Main duties of the job

Our goal is to help our patients live longer and healthier lives. We strive to provide tools to our staff to enable them to deliver excellent patient- centred care, be more productive, work safely, better manage services and conduct research. The NHS is currently experiencing a revolution in which digital technology is being used to improve delivery of care. UCLH requires innovative and creative individuals to support these changes within the EHR team.

The banding/starting salary of this post will be dependent on previous experience and qualifications. If the individual appointed to the role is currently working at a band 7 level and is not certified in Epic Willow Inpatient or Beacon modules, they will be required to start on a band 6 salary; progression back to their existing band 7 will be dependent on achieving certification and demonstrating competence across all elements of the role. This typically takes 9-12 months from appointment and includes support to study the relevant Epic modules and exams, and training in UCLH's build standards and system governance.

Applicants without an Epic certification will be required to undertake the Epic aptitude assessment (the Sphinx test) prior to interview.

About us

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.We provide first-class acute and specialist services across eight sites:

o University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)o National Hospital for Neurology and Neurosurgeryo Royal National ENT and Eastman Dental Hospitalso University College Hospital Grafton Way Buildingo Royal London Hospital for Integrated Medicineo University College Hospital Macmillan Cancer Centreo The Hospital for Tropical Diseaseso University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.

Details

Date posted

16 September 2026

Pay scheme

Agenda for change

Band

Band 7

Salary

£58,133 to £65,261 a year Per annum inclusive of HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

309-UCLH-8276488-A

Job locations

University College London Hospitals

250 Euston Road

London

NW1 2PG

United Kingdom

Job description

Job responsibilities

For the full Person Specification & more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Post holders will need to spend at minimum one day on site per fortnight, depending on business need. This post would therefore be suitable for staff who are looking for hybrid opportunities

Come and be a part of the best NHS trust in England to work for, according to our staff*

* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.

UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working

Job description Job responsibilities For the full Person Specification & more information regarding the main responsibilities of this role, please refer to the attached Job Description. Post holders will need to spend at minimum one day on site per fortnight, depending on business need. This post would therefore be suitable for staff who are looking for hybrid opportunities Come and be a part of the best NHS trust in England to work for, according to our staff* * UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row. UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working

Person Specification

Knowledge and Qualifications

Essential

• Educated to Masters level, equivalent professional qualification including professional registration or equivalent experience
• Excellent operational knowledge of the advertised area including relevant operational policies and procedures
• Epic Certification

Experience

Essential

• Ability to understand the requirements of and work effectively within a demanding project environment
• IT or software configuration experience
• Previous experience of working within complex cultural environment
• Understanding of clinical, administrative and /or operational workflows and processes within a hospital environment
• Knowledge of medical terminology
• Experience of supporting change management

Desirable

• Previous NHS or healthcare experience

Skills and Abilities

Essential

• Ability to understand highly complex problems, analyse and document workflows and current practice, identifying opportunities for change
• The ability to maintain issues logs and work to a project plan
• Sound organisation and planning skills ability to prioritise a demanding workload in a high pressure and very challenging environment, maintaining delivery of quality outputs to tight deadlines and frequent interruptions
• Have the ability to work alone as well as working with other work streams when and where necessary
• Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint
• Ability to impart knowledge and/or present to others in a clear and concise manner
• Able to work collaboratively with own team members as well as those in other application teams
• Good analytical and project management skills
• Advanced keyboard skills

Communication

Essential

• Excellent written and verbal communication with the ability to communicate with staff at all levels in the organisation, including clinical staff and managerial staff as well as with external suppliers

Personal and People Development

Essential

• Confident in working with, negotiating with, and motivating clinical staff, medical consultants and/or other senior managers
• Ability to make decisions based on highly complex facts or situations requiring analysis, interpretation, or comparison of a range of options

Responsibilities towards promoting Equality Diversity and Inclusion

Essential

• Demonstratable understanding of the Equality, Diversity, and Inclusion and/or Knowledge of the NHS obligations under the Equality Act 2010 and the Public Sector Equality Duties

Specific Requirements

Essential

• Provide support to end-users through regular meetings and by participating in a 24/7 and/or on call rota during Go-live or system upgrades as may be necessary

Person Specification Knowledge and Qualifications Essential Educated to Masters level, equivalent professional qualification including professional registration or equivalent experience Excellent operational knowledge of the advertised area including relevant operational policies and procedures Epic Certification Experience Essential Ability to understand the requirements of and work effectively within a demanding project environment IT or software configuration experience Previous experience of working within complex cultural environment Understanding of clinical, administrative and /or operational workflows and processes within a hospital environment Knowledge of medical terminology Experience of supporting change management Desirable Previous NHS or healthcare experience Skills and Abilities Essential Ability to understand highly complex problems, analyse and document workflows and current practice, identifying opportunities for change The ability to maintain issues logs and work to a project plan Sound organisation and planning skills ability to prioritise a demanding workload in a high pressure and very challenging environment, maintaining delivery of quality outputs to tight deadlines and frequent interruptions Have the ability to work alone as well as working with other work streams when and where necessary Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint Ability to impart knowledge and/or present to others in a clear and concise manner Able to work collaboratively with own team members as well as those in other application teams Good analytical and project management skills Advanced keyboard skills Communication Essential Excellent written and verbal communication with the ability to communicate with staff at all levels in the organisation, including clinical staff and managerial staff as well as with external suppliers Personal and People Development Essential Confident in working with, negotiating with, and motivating clinical staff, medical consultants and/or other senior managers Ability to make decisions based on highly complex facts or situations requiring analysis, interpretation, or comparison of a range of options Responsibilities towards promoting Equality Diversity and Inclusion Essential Demonstratable understanding of the Equality, Diversity, and Inclusion and/or Knowledge of the NHS obligations under the Equality Act 2010 and the Public Sector Equality Duties Specific Requirements Essential Provide support to end-users through regular meetings and by participating in a 24/7 and/or on call rota during Go-live or system upgrades as may be necessary

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University College London Hospitals NHS Foundation Trust

Address

University College London Hospitals

250 Euston Road

London

NW1 2PG

United Kingdom

Employer's website

https://www.uclh.nhs.uk (Opens in a new tab)

Employer details

Employer name

University College London Hospitals NHS Foundation Trust

Address

University College London Hospitals

250 Euston Road

London

NW1 2PG

United Kingdom

Employer's website

https://www.uclh.nhs.uk (Opens in a new tab)

Job summary

Join Cygnet Group and start a career where every day makes a difference. We are looking for caring, enthusiastic and motivated individuals to join our friendly team as a Support Worker (Learning Disabilities) at Oakhurst Lodge. Whether you already have experience in care or are looking for a rewarding new career, we'd love to hear from you. If you're compassionate, enjoy helping others and want to make a positive impact, we'll provide the support and training you need to succeed. Why Join Us? This is a genuinely rewarding role where no two days are the same. You'll support people to live happy, fulfilling and independent lives, helping them achieve personal goals, develop new skills and enjoy meaningful experiences both at Oakhurst Lodge and in the local community. From supporting daily routines and encouraging independence to accompanying individuals on activities and outings, you'll play an important part in improving quality of life and promoting wellbeing. About the Role Looking for a stable, rewarding career with great variety? Join our team on a 20-hour permanent contract, working 12-hour, 10-hour, or 8-hour day shifts across a 7-day rota. What to expect: Around two weekends per month Early shifts from 7:15 am Later shifts finishing by 10:00 pm The opportunity to make a real difference every day Oakhurst Lodge is an 8-placement specialist residential service for adults with autism and learning disabilities who may present with behaviours that challenge. We aim to provide a safe, comfortable and effective care environment for those in our care, promoting independence and community integration.

Main duties of the job

At Cygnet, we support our people to grow their careers, gain new skills and keep stepping up. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day.

About us

Cygnet Health Care was established in 1988. Since then we have developed a wide range of services for individuals with mental health needs, autism and learning disabilities within the UK. We have built a reputation for delivering pioneering services and outstanding outcomes for the people in our care. Our expert and highly dedicated care team of 10 000 employees empower 2864 individuals across 150 services to consistently make a positive difference to their lives, through service-user focused care and rehabilitation.