Job description

Job responsibilities

Lambton Road Medical Practice would like to employ an enthusiastic and motivated individual to join our multi-disciplinary team to provide a range of professional and first-rate support services to both our patients and Clinical Team. The role will mainly be focused on managing and monitoring Referrals, supporting Clinicians. The ideal candidate must possess excellent communication skills, as well as ability to work autonomously within a fast-paced environment. The Medical Secretary must also have knowledge of medical terminology and be familiar with computer systems and software commonly used in healthcare settings.

Key Competencies:

Main responsibilities will be including, but no limited to:

Typing letters/reports and associated documentation as required by Partners/Clinical Director

Liaising with external agencies such as hospitals and community services to ensure referrals are processed efficiently

Maintain an accurate referrals database mainly for TWR

Process referrals via ERS and email - make sure to keep up to date with any changes

Process advice & guidance requests

Scanning of patient-related documentation and attaching scanned documents to patients healthcare records

Input data into patients healthcare records as necessary

Assist with training of new staff

Ad-hoc duties when required by Management/Partners

Manage all administrative queries as requested

Support all clinical staff with general administrative tasks when needed

Cover Practice email account

Person Specification

knowledge & skills

Essential

• Requirements and skills:
• Excellent written and verbal skills
• Calm and personable manner
• Be computer literate with ability to pick up systems quickly
• Excellent attention to details
• Ability to work effectively in a hectic environment
• Be confident and comfortable to work with multiple patients and clinicians on a daily basis
• Previous secretary experience is in Primary Care.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lambton Road Medical Practice

Address

First Floor, 1 Lambton Road

Raynes Park

London

SW20 0LW

United Kingdom

Employer's website

https://www.lambtonroadmedical.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main Duties of the Job

In this role, you will:

Support the Partners in implementing effective medicine management and patient care within the practice/s.

Identify areas for improvement and managing change

Deliver patient-facing clinical care: Conduct consultations, prescribe medication, run clinics (especially for long-term conditions), and support vulnerable or complex patients, including home visits.

Enhance patient understanding and outcomes: Educate patients and carers on medication use, improve adherence, and provide ongoing support to build confidence in treatments.

Ensure safety and quality of prescribing: Monitor high-risk drugs, handle medication incidents, carry out audits, and align practice with clinical standards (e.g., NICE) to improve safety and performance.

Collaborate, train, and develop services: Work within the multidisciplinary team, support staff training, liaise with external stakeholders (e.g., community pharmacists), and contribute to service improvement and professional development.

Improve medicines management systems: Oversee prescribing processes, medication reviews, repeat prescriptions, and ensure safe, effective, and high-quality use of medicines across the practice

Person Specification

Qualifications

Essential

• An undergraduate Masters Degree or equivalent in Pharmacy.
• Membership as practising pharmacist with The General Pharmaceutical Council.
• Pharmacist independent prescriber registered with The General Pharmaceutical Council (Beneficial).
• Relevant post registration experience of community, hospital and / or primary care pharmacy practice.
• Commitment towards continuing professional development in accordance with requirements of The General Pharmaceutical Council.

Desirable

• Post-graduate qualification to Diploma or Masters level in a recognised area of pharmacy practice or equivalent.
• A working understanding of NHS policies, processes, structures, systems and clinical practices.
• Knowledge of the Community Pharmacy Contract.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Lambton Road Medical Practice

Address

First Floor, 1 Lambton Road

Raynes Park

London

SW20 0LW

United Kingdom

Employer's website

https://www.lambtonroadmedical.nhs.uk/ (Opens in a new tab)