Job description

Job responsibilities

Job Description

PositionSupport Worker

Responsible to Inpatient Ward Manager

Hours 37.5 hours per week (Full time)

Part time hours considered

Salary Band 2

Role Summary To work as a support worker, primarily responsible for carrying out assigned tasks involving direct patient care, in support and supervised by a Registered Health Care Professional.

Role

• As part of the support worker team you will be expected to have knowledge and be able to undertake the role below.
• To be responsible for carrying out assigned tasks involving direct patient care, in support and supervised by a registered Health Care Professional.
• To maintain a high standard of direct patient care and staff morale, through personal example, good conduct and appearance.
• To always act in a manner consistent with recognised Health Care Codes of Conduct and professional standards as well as Hospice Vales and policies.

Responsibilities

• Participate frequently in tasks requiring physical effort for short periods.
• Maintain good standards of tidiness in all environments under the direction of the staff member in charge, including cleaning of equipment used in the care of the patients, cleaning of storage shelves and cupboards, safe disposal of linen and soiled linen, and assisting with the maintenance of stock levels.
• Participate in audits of practice and clinical effectiveness and practice developments.
• Medicines Management assist in maintaining custody of controlled drugs, checking and witnessing of administration of drugs according to Hospice Policy and in line with the NMC Standards for the Administration of Medicine.
• Actively manage risk within the clinical area.
• Liaise with other members of MDT by attending MDT meetings at directions of the staff member in charge.
• Assist and support qualified staff, and ascertain which treatments are to be carried out at each shift.
• Maintain accurate records of patient care in accordance with professional standards of record keeping
• Verbally report on general condition or appearance of patients to the staff member in charge and report changes.
• Deal with bodily fluids on a daily basis.
• Able to deal sensitively with terminally ill patients and their relatives
• Frequently manage and participate in distressing situations.
• Concentrate for long periods and respond to unpredictable patient and staff demands.
• Responsible for the safe handling and storage of patients valuables.
• Ensure admission and discharge policies adhere to Hospice policies.
• Support clinical governance systems and ensure care is delivered appropriately.
• Provide support for new members of staff as part of their induction.
• Ordering of supplies when necessary, promoting cost effectiveness and efficiency.
• Assist and promote good staff morale, supporting staff.
• Being responsible for own personal and professional development
• Ensure confidentiality is adhered to at all times.
• To provide cover for colleagues within the clinical areas as directed by your manager.

• To co-operate actively in achieving the aims of the Hospices Health & Safety Policy and to ensure the observance of all Health & Safety Rules and Procedures.

Willow Wood Hospice is a registered charity, not part of the NHS and it costs over £3.3 million to run the Hospice every year. We rely on support from the community of Tameside and Glossop, both through volunteering time and donating money to enable us to continue our existing services.

For this reason, it is expected that all members of staff will also support the fundraising activities of the Hospice. We encourage every staff member to help at, participate in, or support at least two fundraising activities every year. Opportunities to support fundraising activities vary and could include helping at fundraising and shop events, taking part in an event and raising sponsorship or attending cheque presentations. Staff members will be asked as part of their annual appraisal which events they have supported.

Person Specification

Personal and other qualities

Essential

• Competent IT skills
• Ability to develop effective relationships with other organisations locally and nationally
• Understanding of roles within Multidisciplinary team
• Knowledge of a range of approaches to the care of people with life limiting illnesses
• Good time management and organisational skills
• Good written and verbal communication skills

Desirable

• A proven track record of helping others

Experience

Essential

• Experience of working with patients with life limiting illnesses
• Effective communication skills
• Excellent report writing skills

Desirable

• Ability to demonstrate resilience when working in end of life care settings
• Experience of using EMIS or alternative electronic patient record system

Qualifications

Essential

• Experienced support worker

Desirable

• Care certificate
• NVQ level 2

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Willow Wood Hospice

Address

Willow Wood Close

Ashton under Lyne

Lancashire

OL6 6SL

United Kingdom

Employer's website

https://www.willowwood.info/ (Opens in a new tab)

Job description

Job responsibilities

If you would like to learn more about this opportunity, please review the attached job description and person specification.

Person Specification

Qualifications

Essential

• Registered Nurse on the NMC register
• Trained in accordance with Immunisation National Standards
• Mentorship Preparation/ENB 998 or equivalent

Knowledge

Essential

• Expert knowledge and experience of vaccination delivery inc UK immunisations schedule and programmes.
• Able to provide expert clinical advice to staff and patients in relation to delivery of the vaccination programmes being offered.
• Requires expert knowledge of relevant legal frameworks related to vaccination consent which will need the post holder to have excellent interpersonal skills to be able to present information in a variety of contexts which may at times be contentious.

Experience

Essential

• Experience of data collection, analysis and report writing. This will include ability to critically analyse sensitive, complex data and use problem-solving skills, to implement solutions
• Experience of analysing data/information and be able to present this in a range of formats both formally/informally to share potential contentious information
• Experience of leading the development and delivery of evidenced based training programmes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Lancashire & South Cumbria NHS Foundation Trust

Address

Sceptre Point

Preston

PR5 6AW

United Kingdom

Employer's website

https://www.lscft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

If you would like to learn more about this opportunity, please review the attached job description and person specification.

Person Specification

Qualifications

Essential

• HCPC Registration
• Degree / Diploma in Occupational Therapy Evidence of CPD in relevant areas

Knowledge

Essential

• Good knowledge of current best practice in within clinical area
• Knowledge of health legislation and current practice, risk assessment and management Knowledge of the principles of clinical governance
• Ability to work effectively within an MDT Knowledge and appreciation of lone working risks

Experience

Essential

• Application of the Occupational Therapy process and relevant evidence base.
• Experience of occupational formulation or formulating treatment plans.
• Multi-disciplinary working.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Lancashire & South Cumbria NHS Foundation Trust

Address

Furness General Hospital - Dova Unit

Barrow-in-Furness

LA14 4LF

United Kingdom

Employer's website

https://www.lscft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical practice

Assess, diagnose, plan, implement and evaluate treatment/interventions and care for patients presenting with an undifferentiated diagnosis and/or with complex needs

Clinically examine and assess patient needs from a physiological and psychological perspective, and plan clinical care accordingly

Proactively identify, diagnose and manage treatment plans for patients at risk of developing a long-term condition (as appropriate)

Diagnose and manage both acute and chronic conditions, integrating both drug- and non-drug-based treatment methods into a management plan

As an independent prescriber, prescribe safe, effective and appropriate medication as defined by current legislative framework and within scope of practice

Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care

Support patients to adopt health promotion strategies that promote healthy lifestyles, and apply principles of self-care

Support and manage health needs of women presenting for family planning, cervical cytology or sexual health consultation

Assess, identify and refer patients presenting with mental health needs

Implement and participate in vaccination and immunisation programmes for both adults and children

Provide expert nursing advice to other nurses working

Work with the clinical and management team to develop new services for patients

Participate in MDT virtual care home ward rounds, proactively identifying patients to be assessed in conjunction with care home staff.

Work as part of the MDT to optimise patient care and refer to or liaise with other key services such as the dietetics team, Specialist care home nurse, district nursing teams and the palliative care team.

Attend any training courses which are identified as being key to current practice.

Communication

Utilise and demonstrate sensitive communication styles to ensure patients are fully informed and to gain appropriate consent to treatment.

Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating.

Anticipate barriers to communication and take action to improve communication.

Maintain effective communication within the practice environment and with external stakeholders.

Act as an advocate for patients and colleagues.

Ensure awareness of sources of support and guidance and provide information in an acceptable form to all patients, recognising any difficulties and referring where appropriate.

Communicate suggested management plans to the patients registered GP practice.

Work closely with the wider MDT.

Delivering a quality service

Recognise and work within own competence and professional code of conduct as regulated by the NMC.

Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures.

Prioritise, organise and manage own workload in a manner that maintains and promotes quality.

Deliver care according to NICE guidelines and evidence-based care.

In partnership with other clinical teams, collaborate on improving the quality of health care responding to local and national policies and initiatives as appropriate.

Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working.

Create clear referral mechanisms to meet patient need.

Enable others to promote equality and diversity in a non-discriminatory culture

Team working

Understand own role and scope and identify how this may develop over time

Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working

Delegate clearly and appropriately, adopting the principles of safe practice and assessment of competence

Prioritise own workload and ensure effective time-management strategies are embedded within the culture of the team

Work effectively with others to clearly define values, direction and policies impacting upon care delivery

Discuss, highlight and work with the team to create opportunities to improve patient care

Manage and lead on the delivery of specifically identified services or projects as agreed with the management team

Agree plans and outcomes by which to measure success

Leadership

Demonstrate understanding of the nurses role in governance and is able to implement this appropriately within the workplace

Demonstrate understanding of, and contribute to, the workplace vision

Demonstrate an ability to improve quality within limitations of service

Provide an educational role to patients, carers, families and colleagues in an environment that facilitates learning

Review yearly progress and develop clear plans to achieve results within priorities set by others.

Demonstrate ability to motivate self to achieve goals

Follow professional and organisational policies/procedures relating to performance management

Demonstrate ability to extend boundaries of service delivery

Promote diversity and equality in people management techniques and lead by example

Education, Training and Development

Understand and demonstrate the characteristics of a role

Demonstrate understanding of the mentorship process

Demonstrate ability to conduct teaching and assessment effectively according to a learning plan

Demonstrate self-development through continuous professional development activity; working alongside senior managers to identifying areas to develop

Demonstrate an understanding of current educational policies relevant to working areas of practice and keep up to date with relevant clinical practice

The post-holder will participate in any training programme implemented by the federation as part of this employment

Research and Evaluation:

Demonstrate ability to critically evaluate and review literature

Demonstrate ability to identify where there is a gap in the evidence base to support practice

Demonstrate ability to generate evidence suitable for presentations locally and at place

Demonstrate ability to apply research evidence base into working place

Demonstrate understanding of principles of research governance.

Special Working Conditions

The post-holder is required to travel independently between sites (where applicable), and to attend meetings etc. hosted by other agencies.

The post-holder may have contact with body fluids i.e. wound exudates; urine etc. while in clinical practice.

Person Specification

Qualifications

Essential

• Registered First level Nurse Msc or equivalent
• Relevant Nursing/Health degree
• Clinical Supervision Training
• Independent Prescribing Qualification

Desirable

• Mentor/Teaching qualification

Experience

Essential

• Working autonomously in an advanced nursing role
• Significant post registration experience
• Recent primary and community nursing experience
• Nurse-led management of minor illness, minor ailments and injuries
• Nurse-led triage
• Compiling protocols and clinical guidelines
• Clinical Leadership
• Audit
• Research
• Nurse prescribing

Desirable

• Working with community development initiatives
• Health needs assessment
• Experience of working within primary care or General Practice
• Experience of case led management

Skills

Essential

• Clinical Leadership Skills
• Communication skills, both written and verbal
• Communication of difficult messages to patients and families
• Negotiation and conflict management skills
• Change management
• Teaching and mentorship in a clinical setting
• Resource management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Local Primary Care GP Federation

Address

Suite 5, Blackburn Enterprise Centre

Furthergate

Blackburn

Lancashire

BB1 3HQ

United Kingdom

Employer's website

https://lpcfederate.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Undertake fault finding and testing of complex LV networks, critical systems and equipment. Be responsible for undertaking fixed electrical installation testing and general inspections. To monitor results and analyse outcomes in accordance to the current IEE Regulations and BS 6771. The duties will involve Emergency work isolation and certificates of non /Compliance.

Be conversant with the current edition of the Electrical Safety Code for Low Voltage Systems for Competent Persons.

Plan and organise the maintenance work associated with the post holdersresponsibilities.

Work within the Facilities Managements Information System and to adhere to all managerial requirements.

Maintain records of work carried out in accordance with working practices.

Ensure the security of all plant, equipment and buildings under thejurisdiction of the Maintenance Department.

Supervise, communicate and develop Maintenance support workers andassess/evaluate the quality of the work.

The post holder shall support the provision of professional supervision,induction training of new starters, Apprentices and other Maintenance staff as part of a Personal Development Programme.

Carry out building fabric installation improvement works.

Drive Trust vehicles to assist in the collection and delivery of maintenanceitems and service delivery in accordance with the Trust Transport Policy

Undertake training where necessary and to learn new techniques across arange of core trade areas.

To support, advise and action Policy and Safe Working Procedures.

Be an active member of the Hospital Fire and Major Incident Team

Assist in the Statutory testing programme to ensure compliance with current legislation.

To work in potentially hazardous areas, confined spaces and contaminatedequipment taking all safety measures to prevent danger, avoid injury andprevent damage all in accordance with the Trust and Department Healthand Safety Policies and Safe Working Procedures.

To report any building, plant and equipment failures and request in writing for the supply of goods or services taking reference to Maintenance manuals, manufacturers data etc.

The post holder shall assist in the maintenance of stock levels.

To liaise with Wards and Department staff to ensure the requested complex and routine work is specified correctly to meet the users needs, provided efficiently and completed within the agreed priority response periods.

The post holder shall promptly respond to unpredictable incidents andemergency requests received via Hospital Bleep and or mobile communications.

To assist in site based surveys, including the reporting of defects. The post holder shall also assist in ensuring the full utilisation of the BuildingManagement System.

Person Specification

Education

Essential

• oAttained a recognised City and Guilds Advanced Craft certified qualification or equivalent plus significant post apprenticeship experience or NVQ level 3 Electrical engineering
• oBe willing and able to participate in an ongoing training development programme within NHS Maintenance services

Desirable

• oAttained or working towards a recognised BTEC/HNC recognised qualification or equivalent
• oCompleted and hold a recognised and certified Supervisory /Leadership/Management qualification
• oRelevant accredited NVQ and NHS Technical Qualifications

Experience

Essential

• oBe able to demonstrate competence in the required range of technical aspects applicable to the post
• oDemonstrate a minimum of twelve months previous experience in a maintenance craft role within a large site environment having completed a recognised building/engineering apprenticeship.
• oProven ability to understand detailed procedures ,concentrate and understand technical drawings and diagrams and diagnose technical faults
• oBe able to demonstrate an ability to manage priorities under pressure
• oBe able to problem solve and rectify faults to fit for purpose standards

Desirable

• oBe able to demonstrate some continued training across traditional trade groups

Communication

Essential

• oClear and accurate written and verbal communication skills. Able to listen effectively

Desirable

• oAbility to relate to people at all levels within and beyond the Trust
• Hold a current UK driving licence.

Flexibility

Essential

• oDemonstrate ability to cover in the department and provide reasonable flexibility in terms of hours worked
• oProven ability to adapt to change
• oProven ability to work in a team, be supportive of team members

Learning ability

Essential

• oProven ability to adapt to new ideas, knowledge and skills
• oDevelop the ability to use own initiative and work under supervision

Other skills

Essential

• oProven ability to keep information confidential

Desirable

• oDemonstrable team leading qualities
• oActively seeks to develop their own knowledge, skills and ability

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East Lancashire Hospitals NHS Trust

Address

Burnley General Hospital

Casterton Avenue

Burnley

BB10 2PQ

United Kingdom

Employer's website

http://jobs.elht.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Location & Travel These are regional positions with regular travel across the region. Candidates should be comfortable travelling and working autonomously across multiple locations. About You We are looking for an experienced registered nurse who can influence at all levels and is passionate about improving patient outcomes through effective governance and quality improvement. You will have: Current NMC registration. Degree-level education. Post-registration education in patient safety is preferred PSIRF systems training. Significant experience of patient safety investigations, learning responses and quality improvement. Excellent knowledge of PSIRF, PSIRP, CQC regulations, Duty of Candour and healthcare governance frameworks. Experience of leading teams and supporting service improvement across multiple sites or services. Strong communication, analytical and report-writing skills. The ability to build credibility and influence both clinical and operational stakeholders. Why Join CHEC? Influence patient safety and quality at a regional level. Work with experienced clinical and operational leaders. Contribute to transformational improvement programmes. Develop your leadership career within a growing healthcare organisation. Make a genuine difference to patient outcomes and experience every day. 25 days holidays plus bank holidays Buy and sell annual leave scheme Refer a friend scheme Company pension Company sick pay scheme Life assurance scheme Bluelight Card- 100s of discount and cashback options Performance review with a training and development plan Employee discounts portal Gym membership discounts Cycle to work scheme Tech scheme MediCash - Health cash plan

Person Specification

Additional Criteria

Essential

• Current NMC registration.
• Degree-level education.
• Post-registration education in patient safety is preferred
• PSIRF systems training.
• Significant experience of patient safety investigations, learning responses and quality improvement.
• Excellent knowledge of PSIRF, PSIRP, CQC regulations, Duty of Candour and healthcare governance frameworks.
• Experience of leading teams and supporting service improvement across multiple sites or services.
• Strong communication, analytical and report-writing skills.
• The ability to build credibility and influence both clinical and operational stakeholders.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

CHEC

Address

1-6 Star Building

Olivers Place

Preston

Lancashire

PR2 9WT

United Kingdom

Employer's website

https://www.communityhealthservices.co.uk (Opens in a new tab)

Job description

Job responsibilities

In this senior clinician role, the Principal Psychologist will provide clinical leadership to the mental health team, ensuring the delivery of effective psychological services that support the unique challenges faced by individuals in prison. The Principal Psychologist will work collaboratively with the prison's senior leadership team and external stakeholders, and will actively contribute to regional quality review processes and service development meetings, ensuring that mental health services are continuously improved and aligned with best practices and meeting agreed targets. This role will work closely with the wider national psychological therapies team and contribute to service model review and improvement against new research and in line with best practice and NICE guidelines. Additionally, the role involves contributing to regional quality review and service development meetings to ensure that mental health services are responsive to the needs of individuals in prison and actively work to minimize the cycle of intergenerational trauma. By leading initiatives that connect individuals with essential resources and support, the Principal Psychologist will play a vital role in promoting the mental well-being of both patients and staff within a remand prison setting.

MAIN DUTIES/RESPONSIBILITIES

Clinical -

To provide highly specialist psychological assessment of high complex patients based upon the appropriate use, interpretation and integration of complex data from a variety of sources including psychological and neuropsychological tests, self-report measures, rating scales, direct and indirect structured observations and semi-structured interviews with patients, family members (when appropriate) and others involved in the patients care.

To make highly specialist clinical decisions and clinical judgements about patient care, processes and service developments;

To provide specialist trauma informed, psychological insight, guidance and consultation to other professionals contributing directly to patients formulation, diagnosis and treatment plan;

To lead and evaluate the implementation of a range of psychological interventions for individuals and groups, adjusting and refining psychological formulations drawing upon different explanatory models, and maintaining a number of provisional hypotheses; engage in structured and dynamic risk assessments;

To evaluate and make decisions about treatment options taking in to account both theoretical and therapeutic models and highly complex factors including historical and developmental processes that have shaped the individual, family or group;

To contribute directly and indirectly to a trauma informed, psychologically-based framework of understanding and care to the benefit of all clients of the service, promoting the psychological mindedness of staff;

To contribute a psychosocial, trauma informed perspective within the multidisciplinary team including for those patients not directly on the psychologists caseload and attend individual patient reviews and risk management meetings where appropriate;

To attend ACCT reviews and segregation reviews in the prison as appropriate and to offer psychological opinion about management and appropriate referrals in that context and, offer psychological understanding into CSIP plans to support management of patients within the wing by prison staff;

Foster good working relationships with Offender Management, Probation to Reconnect services to a psychologically informed understanding of patients needs during transition into open conditions or release into the community;

To communicate in a skilled and sensitive manner, highly complex/sensitive information concerning the assessment, formulation and treatment plans to the patient, appropriate professional colleagues and to family members, as appropriate, and to monitor and evaluate progress during the course of multi-disciplinary discussions;

To be able to complete and interpret formal psychometric assessments;

To maintain accurate clinical records and keep the PTS dashboard up to date with outcomes data for patient/service and staff outcomes;

To contribute to the development of specialized individual treatment plans or packages of care for patients with complex psychological problems and who may present a risk of harm to themselves or others;

To be able to manage the emotional impact of working, often one-to-one, with people who can be in crisis, who can show high levels of arousal and can be actively self-harming or suicidal;

To work jointly with other psychologists/therapists, to plan and hand over the psychological assessment and treatments of patients that may continue after either transfer to other prisons or released in the community or other recovery-based settings.

In liaison with Mental Leads and/or Heads of Healthcare and the National Head of Psychological Therapies, identify opportunities for and conduct service development projects in collaboration with other members of the multidisciplinary team;

Participate in and contribute to CPD and peer supervision within the wider healthcare team;

Active engagement in appropriate practice supervision.

Teaching, training and supervision

To receive regular clinical supervision from an appropriately qualified and experienced supervisor, in accordance with the BPS and the HCPC guidelines and, where appropriate, from other senior professional colleagues and, to supervise junior psychology colleagues and other therapists and MDT colleagues as appropriate;

To provide training and supervision for members of the service (healthcare and prison) in the delivery of psychologically, trauma informed care and treatment;

To provide specialist advice and consultation and training to members of other disciplines within the teams and to non-psychology manager of the teams on psychological understanding, interventions and evaluations;

To develop and deliver teaching as appropriate for members of staff from other disciplines;

Responsible for planning, delivery and clinical supervision of a specialist psychology training placement for trainees on the postgraduate doctoral courses in clinical/counselling and/ or forensic psychology;

To develop further post-qualification experience in psychology over and above that provided through training by engaging in a clearly planned CPD programme in accordance with British Psychological Society guidance and in line with service model and needs;

To contribute to peer psychology supervision sessions.

Management, recruitment, policy and service development

To plan and supervise the work of undergraduate psychology students, and trainee psychologists and be responsible for their support in their placements;

To contribute to proposals and implementation of policy and service development changes in relation to psychology and psychological therapies;

To advise the Mental Health lead and/or Heads of Healthcare on those aspects of the service where psychological matters need addressing in line with best practice and service objectives;

Responsible for contributing to the planning, organizing, auditing and developing of policy strategies for the delivery of the psychological therapies service;

To contribute to proposals for and implementation of policy and service development changes in relation to psychology and psychological therapies within the service;

To take responsibility for representation of the profession at appropriate service development and governance meetings as agreed with their Line Manager and in line with Personal and Professional Development Plans (PDPs);

To contribute to recruitment shortlisting and interviewing as appropriate across the service;

Research, service evaluation & audit

To utilise theory, evidence based literature and research to support evidence based practice in individual/ group work and work with other team members;

To undertake project management, including complex audit, research and service evaluation projects, with colleagues within the service, to help develop service provision;

To prepare and present information from audits, evaluations and research to professional audiences within and outside the Organisation

To prepare papers for publication based on audit, evaluation, research and development work

To utilise theory, evidence based literature and research to support evidence based practice in individual work and work with other team members.

Professional -

To attend regional and national Psychological Therapies meetings, service development and other relevant meetings regularly;

To adhere to professional/accrediting body codes of conduct, policies and procedures (e.g. HCPC, BABCP, BPS);

To be aware of, adhere to, and where appropriate, contribute to the formulation and review of Practice Plus Group policies and procedures;

To maintain and develop high standards of psychology/psychological therapy practice by engaging in continuing professional development and co-operative working/networking with therapists, clinical, counselling and forensic psychologist colleagues;

To receive regular line management supervision by the Head of Healthcare

To participate in the organisations annual performance review and personal development planning process with the clinical supervisor and line manager;

To keep up to date with legislation, national directives, policies and NICE guidelines in relation to the work delivered.

Other

This Job Description is not exhaustive and may change as the post develops, but such change will not take place without consultation between the post holder and their manager. Job descriptions should be reviewed at least annually at the appraisal meeting.

Person Specification

Qualifications

Essential

• Please click apply to view the job description and person specification.

Desirable

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Experience

Essential

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Desirable

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Additional Criteria

Essential

• Please click apply to view the job description and person specification.

Desirable

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Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Practice Plus Group - Health in Justice

Address

Wymott Prison, Ulnes Walton Lane

Leyland

Lancashire

PR26 8LW

United Kingdom

Employer's website

https://practiceplushij.com/ (Opens in a new tab)

Job description

Job responsibilities

Cleveland House

£48,000

Full Time 37.5 Hours

Cleveland House is seeking an experienced Clinical Deputy Home Manager to join our dedicated team.

Located in Banks, Southport, West Lancashire, Cleveland House provides residential support for up to 32 adults with Acquired Brain Injury (ABI), Progressive Neurological Conditions (PNC), and associated complex physical health needs. Situated within a residential community, our service offers a safe, supportive, and homely environment where residents can maximise their independence and quality of life.

Our multidisciplinary team is committed to delivering outstanding person-centred care. From personal care and slow-stream rehabilitation to meaningful social and therapeutic activities, we provide a range of services that promote physical, emotional, and psychological wellbeing.

We support individuals with:

• Epilepsy
• Communication difficulties
• Dysphagia (swallowing difficulties)
• Tracheostomy and long-term ventilation needs
• Complex physical disabilities

Person Specification

Qualifications and Experience

Essential

• - Registered Nurse qualification with an active NMC registration.
• - Strong clinical knowledge and decision-making skills.
• - Previous experience in a senior nursing leadership role.
• - Excellent communication and interpersonal skills.
• - Experience of clinical governance, audits, risk management, and regulatory compliance.
• - A passion for delivering high-quality, person-centred care.

Desirable

• - Experience supporting individuals with Acquired Brain Injury (ABI).
• - Experience in tracheostomy management.
• - Experience supporting people who require long-term ventilation.
• - Experience working within neurological rehabilitation or complex care settings.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Priory Healthcare

Address

Greaves Hall Avenue

Southport

Lancashire

PR9 8BL

United Kingdom

Employer's website

https://jobs.priorygroup.com/why-join-us/ (Opens in a new tab)

Job description

Job responsibilities

Key Responsibilities and Duties:

The Care Coordinator will undertake work in line with PCN and directed priorities. The following are the core responsibilities of the role:

Clinical Pharmacy Support

Use clinical system risk stratification tools and Ardens Manger to identify and call/recall patients for the Clinical Pharmacy Team to review. This includes, but is not limited to, patients for:

Structured Medication Reviews

QOF Quality Improvement indicators

QOF Medicines indicators

IIF Medicines indicators

Practice Prescribing Schemes

Audits

Early Cancer Diagnosis

Support the delivery of PCN objectives under the Early Cancer Diagnosis requirements of the PCN DES. This includes but is not limited to:

Attending Cancer Steering Group meetings

Patient follow-up from cancer screening

Cancer care planning

Patient communications

Enhanced Care in Care Homes

You will:

Support the practice team to identify gaps in existing care plans and help produce and annual Personalised Care and Support Plan (PCSP), referring to the patients named GP to complete.

Liaise with care homes to schedule the monthly Clinical Pharmacist visits.

Liaise with care homes to ensure new admissions and patients who have been discharged from hospital, are reviewed at the next Ward Round, and have an updated PCSP.

Cardiovascular Disease Prevention and Diagnosis

Support patient call and recall as directed by the Senior Network Manager.

Health Inequalities

Identify patient cohorts being targeted by the PCN health inequalities steering group, inviting them to participate in agreed interventions.

Learning disabilities care planning.

Supporting patients & Social Prescribing:

Actively sign-post patients to a variety of services including Social Prescribing, making referrals as appropriate.

Utilise population health intelligence to proactively identify a cohort of patients to deliver personalised care.

Information Technology

Write searches to identify target patient cohorts.

Write and update templates and protocols to effectively capture relevant clinical and non-clinical information.

Multi-Disciplinary Team (MDT) Meetings

Prepare agendas for MDT meetings and contact all parties to ensure attendance and to confirm patients to be discussed.

Care Planning

Support the practice objectives (local and PCN-level) to ensure care plans are actively created and updated. This includes for learning disability patients, dementia patients, care home residents and cancer patients.

Identify patients without recent care plans in place and work with their name GP to update these plans.

Ensure that preventative actions are agreed and detailed in care plans to support the reduction of unnecessary hospital admissions.

Investment and Impact Fund (IIF)

Support patient call and recall as directed by the Senior Network Manager.

Ensure the minimum number of patient contacts by aligning multiple tests and reviews.

Support Data Collection:

Ensure timely and accurate collation of data for the PCN

Appropriate management of collected data, ensuring all data is kept and shared in accordance with all relevant governance requirements.

Validate and quality assure incoming data.

Run regular patient searches using clinical systems to have an up-to-date record of progress of achievement of Key Performance Indicators (KPIs).

Case finding to support target achievement and enhancing register prevalence.

PCN Duties

Provide an agreed Care Coordinator service to all PCN practices with duties to be defined by the PCN managers.

Person Specification

Qualifications

Essential

• Good standard of education with excellent literacy and numeracy skills

Desirable

• NVQ Level 3 Business Administration (or relevant experience)

Experience

Essential

• Experience of working in General Practice, the NHS or Social Care
• Understanding of current issues facing the NHS and social care process
• Experience of administrative duties
• Able to demonstrate a clear understanding of working with confidential information and an understanding of service user confidentiality
• Working in a multi-disciplinary setting where influence and negotiation is required
• Working in a busy and demanding environment whilst delivering in a timely manner

Desirable

• Knowledge/familiarity with medical terminology
• Previous experience in the Care Coordinator role.

Skills

Essential

• Proven record of excellent written skills and verbal communication skills and interpersonal skills
• Evidence of excellent knowledge of Microsoft Office
• Able to work as part of a team
• Excellent motivational and influencing skills
• Able to prioritise and manage own workload and ensuring completion of tasks on time
• Strong analytical and judgement skills
• Ability to analyse and interpret information and present results in a clear and concise manner

Desirable

• Experience working with EMIS Web, Medical record system
• Able to effectively influence others to complete agreed actions

Personal Qualities

Essential

• Professional attitude, calm and efficient manner
• Conscientious, hardworking, self- motivated, work with minimal supervision
• Creative and tenacious in finding solutions to difficult problems
• Ability to work with both clinical and administrative staff
• Ability to meet deadlines and work under pressure
• Ability to engage and sustain relationships with all professionals, other organisations and service-users
• Honest, reliable and enthusiastic, has a flexible approach
• Committed to personal development, willingness to undergo further training or development
• Car user and willing to travel between PCN GP practices

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bolton GP Federation

Address

Floor 2, The Hub

Bold Street

Bolton

Lancashire

BL1 1LS

United Kingdom

Employer's website

http://www.boltongpfed.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

As a GP you will respond to medical problems presented by patients including diagnosis, investigation, treatment and referral as appropriate in line with guidelines and pathways. Including prescribing for patients, regularly review medications and monitor repeat prescriptions.

You will;

Provide medical leadership and expert advice, regarding medical and primary care issues to the wider healthcare team; engaging with the Practice Plus Group wellbeing approach

Deliver effective patient care developing high levels of communication with patients; identifying and utilising evidence based best practice through benchmarking and clinical guidelines. Undertaking appropriate clinical audit to improve clinical outcomes

Inspire and develop positive collaborative working relationships across the multidisciplinary team; working with the wider team to ensure effective clinical governance is incorporated into day to day practice

Promote multidisciplinary discussions around complex case management, ensuring systems and processes in place for managing results, letters, and tasks. Undertake clinical risk assessments and implement management strategies for risks

Share and disseminate acquired knowledge with all team members through development sessions and clinical governance meetings or clinical case reviews

Person Specification

Qualifications

Essential

• Please click apply to view the job description and person specification.

Desirable

• Please click apply to view the job description and person specification.

Experience

Essential

• Please click apply to view the job description and person specification.

Desirable

• Please click apply to view the job description and person specification.

Additional Criteria

Essential

• Please click apply to view the job description and person specification.

Desirable

• Please click apply to view the job description and person specification.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Practice Plus Group - Health in Justice

Address

The Exchange

1330 Arlington Business Park, Theale

READING

Berkshire

RG7 4SA

United Kingdom

Employer's website

https://practiceplushij.com/ (Opens in a new tab)

Job description

Job responsibilities

As one of the regions largest NHS organisations, we care for more than 370,000 people locally and provide specialist services to around 1.5 million people across Lancashire and Cumbria. Every role plays a vital part in ensuring patients and families receive the safe, compassionate and high-quality care they deserve.

At the heart of this role is people. We are looking for someone who enjoys supporting and inspiring teams, helping colleagues reach their full potential and creating a positive culture where everyone feels valued, empowered and able to thrive. You will be a visible and approachable leader, providing guidance, coaching and support while helping teams navigate change with confidence.

You'll work closely with colleagues across maternity, nursing, allied health professions and the wider multidisciplinary team to drive improvement and innovation. Together, you'll help shape services that are safe, compassionate and responsive to the needs of the communities we serve.

This role also offers a unique opportunity to contribute to some of the most exciting developments within Womens Health, including our Maternity and Neonatal Transformation Programme, workforce development initiatives and quality improvement priorities. You'll play a key role in turning ideas into action, supporting staff engagement, improving patient experience and ensuring we continue to deliver outstanding care.

Whether you're looking to broaden your leadership experience or take the next step on your journey towards a future Head of Midwifery role, this position offers the chance to learn, grow and make a lasting impact while working with a supportive and forward-thinking leadership team.

Person Specification

Knowledge & Experience

Essential

• Proven track record of recent operational management of large diverse teams
• Proven track record of integration of multiple projects across a large organisation
• Excellent project management skills.
• Full understanding of what good governance constitutes and its application to practice.
• Significant recent management experience at Band 8a or above of a midwifery/nursing team or service
• Experience of successfully managing staff engagement and leading change
• Experience of working within a senior management team
• Experience of leading service change
• Proven ability to manage resources effectively
• Evidence of highly developed written and oral communication skills in English in a variety of settings

Qualifications & Education

Essential

• Registered Midwife
• Teaching qualification or equivalent
• Evidence of relevant post graduate clinical education at Masters' module level or equivalent.
• Member of relevant professional body
• Honours Degree or equivalent
• Leadership qualification/certificate

Desirable

• Master's Degree
• Registered Nurse (dual qualification)
• Post-graduate leadership programme
• Coaching qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Lancashire Teaching Hospitals NHS Foundation Trust

Address

Royal Preston Hospital

Sharoe Green Lane

Preston

PR2 9HT

United Kingdom

Employer's website

https://www.lancsteachinghospitals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Coordinating the delivery of the Trust Risk Management Strategy across the Division - maintaining compliance with clinical governance and patient safety standards.

Coordinating and completing investigations into incident reports, managing investigation processes, and report collation in collaboration with clinical teams.

Coordinating and supporting the leadership of the clinical governance agenda and line management of the clinical governance and risk facilitation team.

Collating and approving Specialty and Divisional assurance reports and action plans.

Supporting clinical governance risk monthly dashboard compliance and responding to reduced compliance.

Coordinating and disseminating learning from incidents, risk assessments, complaints, and claims, ensuring actions are followed up and robustly completed with audit assurance.

Person Specification

Essential

Essential

• Registered Midwife
• Educated to degree level in relevant subject or equivalent experience relating to the role
• Relevant experience in an acute hospital setting
• Evidence of continuing professional development

Desirable

• Completion of a leadership and development programme equivalent to Band 6 Programme; or Level 4 ILM (Institute of Leadership and Management)
• Teaching / Assessing Qualification
• Qualification in Risk Management or equivalent experience

Knowledge & Experience

Essential

• Experience and success in supporting and delivering the clinical governance agenda including experience in risk management.
• Experience of undertaking risk assessments
• Experience of completing investigations and understanding of PSIRF application to learning from incidents.
• Knowledge and experience in action plan progression
• Experience of management and leadership within healthcare
• Significant post midwifery registration experience
• An awareness, knowledge and experience of Clinical Governance and Risk Management
• Knowledge of Databases, MS Word and Excel
• Experience in writing reports
• Experience in working with incident reporting systems
• Experience of training and educating staff
• Experience of undertaking risk assessments and contributing to the local risk register
• Experience in dealing with sensitive situations with tact, diplomacy and professionalism
• Experience in working with a broad range of staff

Desirable

• Experience and knowledge of the 'Perinatal Mortality Review Tool' (PMRT) collaboration led by MBRRACE
• Knowledge and experience of the Clinical Negligence Scheme (CNST)
• Ability to analyse clinical issues/problems, identify necessary action and make recommendations and follow these through
• Datix experience
• Experience of organising meetings and taking minute/notes
• Demonstrate an understanding of the role CQC

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Lancashire Teaching Hospitals NHS Foundation Trust

Address

Royal Preston Hospital

Sharoe Green Unit, Sharoe Green Lane

Preston

PR9 9HT

United Kingdom

Employer's website

https://www.lancsteachinghospitals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Duties will include, but not be limited to:

• Provide good quality personalized care in accordance with agreed local and national standards.
• Take samples from patients for testing or dispatching eg: Urine, sputum, faeces, MRSA swabs, blood sugars
• Assist patients to meet nutritional needs in line with their individual care plan
• Undertake clinical duties relevant to clinical area following achievement of competencies.
• Assist to maintain patient safety, conforming to health, safety and security legislation, policies, procedures and guidelines.
• Assist in maintaining standards of care to improve the patient experience and outcome of care
• Promote equality in care and practice by recognising, respecting and meeting the needs and choices of individuals
• Maintain and develop own competence
• Actively try to resolve issues and complaints at local level and then Report the outcome to line manager
• Record keeping

Person Specification

Qualifications and Education

Essential

• GCSE Maths & English grade 4-9 or grade C or above OR level 2 functional skills in maths and level 2 functional skills in English
• BNCS or NVQ 2/Internal Level 2 training programme in Health and Social Care(must include work-based assessments)
• Must be willing to undertake and complete Trust internal Level 3 training programme course asap

Desirable

• Level 3 QCF diploma (Qualification Credit Framework) in healthcare / NVQ level 3

Knowledge and Experience

Essential

• Previous experience of working in an acute health care or related setting
• Understanding of health and safety issues within healthcare
• Understanding of concept and application of confidentiality
• Understanding of the role of a senior HCA

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lancashire Teaching Hospitals NHS Foundation Trust

Address

Royal Preston Hospital

Sharoe Green Lane

Preston

PR2 9HT

United Kingdom

Employer's website

https://www.lancsteachinghospitals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The postholder will be responsible for the leadership, coordination and delivery of complex transformation programmes within the Lancashire and South Cumbria Provider Collaborative.

The role will include responsibility for programme planning, governance, assurance, reporting, risk management, stakeholder engagement and delivery of agreed programme objectives. The postholder will work with senior leaders across provider organisations, the ICB, clinical networks, commissioners, NHSE and other partners to support the successful implementation of transformation and reconfiguration programmes.

The postholder will be expected to:

• Lead the planning, management and delivery of one or more large-scale transformation programmes.
• Develop and maintain clear programme documentation, including programme plans, project initiation documents, risk registers, benefits plans, milestone trackers, governance reports and decision logs.
• Ensure programmes are delivered to agreed timescales, within agreed budgets and in line with programme governance arrangements.
• Support the development of strategic and business case documentation, including options appraisals, implementation plans and cases for change.
• Analyse and interpret highly complex information, including clinical, operational, financial, workforce, performance and consultation-related information.
• Translate strategic objectives into practical delivery plans and operational milestones.
• Identify programme risks, issues and interdependencies, escalating and resolving these where appropriate.
• Support senior responsible officers, clinical leads and executive leads in discharging their programme responsibilities.
• Develop strong working relationships with clinical, operational, corporate and managerial colleagues across the system.
• Represent the Provider Collaborative at relevant programme boards, clinical forums, stakeholder meetings and wider system groups.
• Present complex information clearly and confidently to senior audiences, supporting effective decision-making.
• Use negotiation, influencing and persuasion skills to secure engagement and commitment from a wide range of stakeholders.
• Lead and support programme team members, including line management, appraisal, development and deployment of resources.
• Promote an inclusive, collaborative and improvement-focused working culture.
• Champion the interests of patients and the public, ensuring that transformation programmes support improved outcomes, access and quality of care.
• Contribute to the development and implementation of policies, guidance, protocols and programme management approaches to support effective delivery.
• Work with finance, workforce, communications, PMO and partner organisation colleagues to ensure programmes are planned and delivered effectively.
• Ensure that benefits, milestones, risks and interdependencies are reported clearly through the relevant governance routes.

The postholder will be required to work with significant autonomy, exercise sound professional judgement, and manage a demanding and dynamic portfolio of work. The role requires resilience, strong interpersonal skills, excellent written and verbal communication, and extensive experience of leading major change within a health and care environment.

Person Specification

Qualifications & Education

Essential

• Good overall educational preparation
• Postgraduate/doctorate-level qualification or significant equivalent management experience
• Formal high-level project-management qualification, or equivalent experience in programme delivery or a PMO-type role
• Evidence of continuing professional development

Desirable

• Formal leadership qualification

Knowledge & Experience

Essential

• Demonstrable, recent senior-management experience in a healthcare organisation
• Wide-ranging experience of leading major change initiatives through to successful delivery against quality, cost and timescale requirements
• Considerable experience of managing significant change and developing services in difficult or sensitive environments involving conflict
• Recognised expertise in clinical transformation and improvement of clinical services
• Knowledge of the policy context relevant to the commissioning and provision of clinical services
• Experience of working within provider collaboratives
• At least five years' experience of working within an NHS transformation PMO

Desirable

• Knowledge of the latest national Provider Collaborative and system-reform policy agenda
• Extensive, in-depth knowledge and experience across relevant areas, including finance, people management and programme management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Lancashire Teaching Hospitals NHS Foundation Trust

Address

Preston Business Centre

Preston

PR2 8DY

United Kingdom

Employer's website

https://www.lancsteachinghospitals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Duties will include, but not be limited to:

• Demonstrate an approachable, courteous, efficient appointment service to all health care professionals, patients, carers, relatives and visitors.
• Maintain good communication skills when dealing with colleagues, patients, relatives, carers and other healthcare professionals, utilising a variety of communication methods including verbal and electronic.
• Constructively manage barriers to effective communication.
• Maintain confidentiality at all times as required by legislation and Trust Policies.
• Respond to external and internal queries from staff, patients and others and refer on to the appropriate person.
• Communicate with a range of staff, users and visitors to the Trust / Department utilising a variety of communication methods including non-verbal, verbal and electronic.
• Perform an ambassadorial role, representing the Trust at a front of house reception service acting in a professional, courteous and customer-focused manner at all times.
• Organise incoming and outgoing post, referring enquires to appropriate person as necessary.
• Type letters or other correspondence.
• File reports and results.
• Ensure any changes to patient demographic details are updated immediately on the Electronic Patient Record system.
• Maintain the integrity of data/information using agreed procedure. Maintain a high standard of patient care, ensuring that up to date information is available regarding activity within all departments so that queries can be answered promptly and accurately.
• Deal with any problems/queries in a consistent and timely manner, ensuring that all relevant information is provided to assist in a quick resolution to any problem.
• Escalate any major issues to the Supervisor/Manager as appropriate.

Person Specification

Qualifications and Experience

Essential

• Good standard of education
• IT qualification or related experience

Desirable

• English language and Maths GCSE level C or equivalent
• ECDL or equivalent experience

Knowledge and Experience

Essential

• Experience of working well as part of a team
• Aware of importance of maintaining confidentiality
• Understanding of diversity and equality issues particularly relating to minority communities

Desirable

• Previous NHS/Public Sector experience, including direct customer contact
• Previous experience of working on reception
• Previous experience of working in a busy appointments environment
• Knowledge of health and safety and security issues of self and others

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lancashire Teaching Hospitals NHS Foundation Trust

Address

Royal Preston Hospital

Sharoe Green Lane

Preston & Chorley

PR2 9HT

United Kingdom

Employer's website

https://www.lancsteachinghospitals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Duties to include but not be limited to:

• You will be responsible for leading the delivery of our Therapy Services alongside your Therapy Lead colleagues.
• To lead the therapy teams ensuring all members are practicing effectively within agreed standards and competency frameworks.
• To work closely alongside the senior therapy leadership team to provide cohesive and efficient therapy services.
• To implement innovative models of service delivery in partnership with key stakeholders and community partners utilising continuous Improvement methodology.
• To actively participate in meetings in regard to a number of aspects of service delivery and professional support.
• To provide regular supervision to clinical lead therapists.
• To ensure the service meets local and national standards as well as clinical governance requirements.
• To identify professional and operational issues that need to be addressed at a strategic level.
• To successfully use advanced communication and change management skills to implement changes in work structure.
• To support learning and development opportunities for therapists and therapy assistants to support service delivery and provide professional development opportunities.
• To ensure that professional, departmental and trust standards, policies and procedures are adhered to.

Interested?

For more details regarding the role please do not hesitate to get in contact with one of our Heads of Service:

Jo [email protected] Head of Physiotherapy

Anne Tucker [email protected] Head of Occupational Therapy

Person Specification

Qualifications

Essential

• Degree in Physiotherapy or Occupational Therapy
• HCPC registered
• Post graduate training, level 7 study.
• Leadership/Management training
• Recent relevant Continuous Professional Development

Desirable

• Member of professional body
• Masters qualification attained
• Project management experience

Knowledge

Essential

• Significant and varied experience in Leadership
• Significant and varied experience in clinical governance and application to practice and service delivery
• Significant and varied experience in workforce management including: recruitment and selection, staff development and performance management
• Significant and varied experience in leading audit activity
• Significant and varied experience in implementing national, local and professional health service agendas
• Significant and varied experience in clinical settings

Desirable

• Experience working in a therapy setting
• Integrated clinical working
• Multi-professional team leadership
• Knowledge of budgetary management
• Participation in business planning/ contribution to business case development
• Participation in strategic workforce planning
• Knowledge of commissioning and procurement processes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Lancashire Teaching Hospitals NHS Foundation Trust

Address

Royal Preston Hospital

Sharoe Green Lane

Preston

PR2 9HT

United Kingdom

Employer's website

https://www.lancsteachinghospitals.nhs.uk/ (Opens in a new tab)