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Care Co-ordinator
The Links Medical Practice
North East England
Admin and Clerical
Job summary The Links Medical Practice is a GP Practice that operates from 2 sites in the Borough of Bromley.
9 hour(s) ago
Care Co-ordinator
The Links Medical Practice
North East England
Admin and Clerical
Job summary The Links Medical Practice is a GP Practice that operates from 2 sites in the Borough of Bromley.
9 hour(s) ago
Medical Receptionist
Links Medical Practice
Inner London, Greater London
Radiographer
Job summary We are looking for an enthusiastic medical receptionist to join our team, for 12 month fixed term cover, starting October 2026.
12 day(s) ago
Medical Receptionist
Links Medical Practice
Inner London, Greater London
Radiographer
Job summary We are looking for an enthusiastic medical receptionist to join our team, for 12 month fixed term cover, starting October 2026.
12 day(s) ago
Posted 9 hour(s) ago
Reference: 2383526
Job summary
The Links Medical Practice is a GP Practice that operates from 2 sites in the Borough of Bromley.
An excellent opportunity has arisen for a highly motivated individual to join our friendly team.
The position is permanent, part-time with a flexible shift pattern. Hours of work range between 7:45am - 6:45pm Monday to Friday.
The applicant(s) will be based at either site - Mottingham site - 198 Court Farm Road, London, SE9 4JS andDownham site - 27 Brook Lane, Bromley, BR1 4PX
Main duties of the job
We are looking for a proactive and well-organised Care Coordinator to manage the recall process for patients with long-term health conditions. This role involves ensuring patients are invited for their regular reviews on time and that all elements of their care are completed with the appropriate clinicians. The Care Coordinator will also support accurate and timely patient registrations as part of their responsibilities.
Previous experience in this role is desirable.
About us
The practice is managed by 4 GP Partners and the Practice Business Manager.
Additional team members are a further 4 GPs, 3 Physicians Associates and 6 members of the nursing team. There are approximately 15 administrative and reception team members. We also actively collaborate with 2 other practices as a Primary Care Network team.
The practice values each other and the skills individuals contribute to the practice both in terms of daily work schedule and the delivering of patient care.
We are also a training practice for medical students and trainee nurses and we offer excellent support and training, the opportunity to gain new skills and knowledge in a friendly learning environment, and an exciting opportunity for someone who is interested in working in a well-established and growing practice.
Details
Date posted
05 October 2026
Pay scheme
Other
Salary
Depending on experience To be discussed
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
A2728-26-0013
Job locations
27 Brook Lane
Bromley
Kent
BR1 4PX
United Kingdom
The Links Medical Practice
198 Court Farm Road
London
SE9 4JS
United Kingdom
Job description
Job responsibilities
We are seeking a proactive and compassionate Care Coordinator to join our team. This role plays a key part in supporting patients with long-term health conditions by coordinating their regular reviews and ensuring all aspects of their care are delivered by the appropriate clinicians. You will also take responsibility for managing accurate and timely patient registrations.
As a Care Coordinator, you will:
-
Manage patient recalls for long-term condition reviews, ensuring patients attend regular check-ups and receive complete care from the relevant healthcare professionals.
-
Support patient registrations, ensuring records are accurate and up to date as part of the onboarding process.
-
Work with patients, families, and carers to improve understanding of long-term conditions.
-
Provide a point of contact for patients to help with queries, appointments, and access to high-quality information about their care options.
-
Coordinate and navigate care across services, ensuring patients receive joined-up support from the right professional at the right time.
-
Collaborate with GPs and other professionals within the Primary Care Network (PCN) to proactively manage a caseload, including patients with long-term conditions, and refer them appropriately within the team.
This is a rewarding role for someone who is highly organised, empathetic, and passionate about improving the healthcare experience for patients with ongoing needs.
Job description
Job responsibilities
We are seeking a proactive and compassionate Care Coordinator to join our team. This role plays a key part in supporting patients with long-term health conditions by coordinating their regular reviews and ensuring all aspects of their care are delivered by the appropriate clinicians. You will also take responsibility for managing accurate and timely patient registrations.
As a Care Coordinator, you will:
-
Manage patient recalls for long-term condition reviews, ensuring patients attend regular check-ups and receive complete care from the relevant healthcare professionals.
-
Support patient registrations, ensuring records are accurate and up to date as part of the onboarding process.
-
Work with patients, families, and carers to improve understanding of long-term conditions.
-
Provide a point of contact for patients to help with queries, appointments, and access to high-quality information about their care options.
-
Coordinate and navigate care across services, ensuring patients receive joined-up support from the right professional at the right time.
-
Collaborate with GPs and other professionals within the Primary Care Network (PCN) to proactively manage a caseload, including patients with long-term conditions, and refer them appropriately within the team.
This is a rewarding role for someone who is highly organised, empathetic, and passionate about improving the healthcare experience for patients with ongoing needs.
Person Specification
Qualifications
Essential
- GCSE or equivalent grades A to C in English and Maths
Desirable
- GCSE or equivalent grades A to C in English and Maths
Experience
Essential
- Ability to actively listen, empathise with people and provide personalised support in a non-judgemental way.
- Ability to provide a culturally sensitive service supporting people from all backgrounds and communities, respecting lifestyles and diversity.
- Commitment to reducing health inequalities and proactively working to reach people from diverse communities.
- Ability to support people in a way that inspires trust and confidence, motivating others to reach their potential.
- Ability to communicate effectively, both verbally and in writing, with people, their families, carers, partner agencies and stakeholders.
- Ability to identify risk and assess / manage risk when working with individual.
- Have a strong awareness and understanding of when it is appropriate or necessary to refer people back to other health professionals/agencies, when what the person needs is beyond the scope of the care co-ordinator role e.g. when there is a mental health need requiring a qualified practitioner.
- Ability to maintain effective working relationships and to promote collaborative practice with all colleagues.
- Ability to demonstrate personal accountability, emotional resilience and work well under pressure.
- Ability to organise, plan and prioritise on own initiative, including when under pressure and meeting deadlines.
- Ability to work flexibly and enthusiastically within a team or on own initiative.
- Knowledge of, and ability to work to policies and procedures, including confidentiality, safeguarding, lone working, information governance, and health and safety.
- Demonstrable commitment to professional and personal development.
- Proficient in MS Office and web -based services.
Desirable
- Experience of working in Primary Care essential.
Qualifications
Essential
- GCSE or equivalent grades A to C in English and Maths
Desirable
- GCSE or equivalent grades A to C in English and Maths
Person Specification
Qualifications
Essential
- GCSE or equivalent grades A to C in English and Maths
Desirable
- GCSE or equivalent grades A to C in English and Maths
Experience
Essential
- Ability to actively listen, empathise with people and provide personalised support in a non-judgemental way.
- Ability to provide a culturally sensitive service supporting people from all backgrounds and communities, respecting lifestyles and diversity.
- Commitment to reducing health inequalities and proactively working to reach people from diverse communities.
- Ability to support people in a way that inspires trust and confidence, motivating others to reach their potential.
- Ability to communicate effectively, both verbally and in writing, with people, their families, carers, partner agencies and stakeholders.
- Ability to identify risk and assess / manage risk when working with individual.
- Have a strong awareness and understanding of when it is appropriate or necessary to refer people back to other health professionals/agencies, when what the person needs is beyond the scope of the care co-ordinator role e.g. when there is a mental health need requiring a qualified practitioner.
- Ability to maintain effective working relationships and to promote collaborative practice with all colleagues.
- Ability to demonstrate personal accountability, emotional resilience and work well under pressure.
- Ability to organise, plan and prioritise on own initiative, including when under pressure and meeting deadlines.
- Ability to work flexibly and enthusiastically within a team or on own initiative.
- Knowledge of, and ability to work to policies and procedures, including confidentiality, safeguarding, lone working, information governance, and health and safety.
- Demonstrable commitment to professional and personal development.
- Proficient in MS Office and web -based services.
Desirable
- Experience of working in Primary Care essential.
Qualifications
Essential
- GCSE or equivalent grades A to C in English and Maths
Desirable
- GCSE or equivalent grades A to C in English and Maths
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
The Links Medical Practice
Address
27 Brook Lane
Bromley
Kent
BR1 4PX
United Kingdom
Employer's website
Employer details
Employer name
The Links Medical Practice
Address
27 Brook Lane
Bromley
Kent
BR1 4PX
United Kingdom
Employer's website
Apply Now
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Posted 12 day(s) ago
Reference: A1710-26-1112
Job summary
We are looking for an enthusiastic medical receptionist to join our team, for 12 month fixed term cover, starting October 2026.
Hours: 25 hours per week.
Shifts: Monday to Friday, required to work flexibly between 8am and 7pm to cover annual leave and sickness.
Main duties of the job
The role involves being part of a busy reception, assisting patients by directing and signposting to the appropriate healthcare services or professionals efficiently. Responsibilities include receiving and make telephone calls as required, creating a positive image for patients and visitors, handling administrative tasks to ensure the smooth operation of the practice, including support for clinical staff and the team.
About us
We have a list size of approximately 6,300 patients, who often have high levels of deprivation and ill health. Working here offers a real opportunity to make a difference in the lives of our patients.
Our practice has 5 GPs, Practice Manager, Office Manager, nursing team and eight reception and administrative staff. We also have access to clinical staff that work across multiple sites in our PCN.
We are a training practice for the Black Country Vocational Training Scheme and have Medical Students from Worcester and Birmingham Universities.
Details
Date posted
23 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Fixed term
Duration
1 years
Working pattern
Part-time, Flexible working
Reference number
A1710-26-1112
Job locations
Halesowen Road
Netherton
Dudley
West Midlands
DY2 9PU
United Kingdom
Job description
Job responsibilities
- Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice.
- Deal with all general enquiries, explain procedures and make new and follow-up appointments.
- Using your own judgment and communication skills, ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner.
- Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
- Receive and make telephone calls as required. Transfer calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
- Monitor online requests and assign online consultations to the appropriate person, in line with practice protocol.
- Enter requests for home visits into the appointment book, ensuring careful recording of all relevant details and where necessary refer to the doctor on duty.
- Action repeat prescription requests and ensure that they are ready for collection by the patient within 72 hours.
- Advise patients of relevant charges for private (non-General Medical Services) services, accept payment and issue receipts for same.
- Enter patient information on to the computer as required and in a timely manner, to ensure that all information is available when needed.
- Ensure that all office and public areas are kept tidy for use.
Job description
Job responsibilities
- Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice.
- Deal with all general enquiries, explain procedures and make new and follow-up appointments.
- Using your own judgment and communication skills, ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner.
- Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
- Receive and make telephone calls as required. Transfer calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
- Monitor online requests and assign online consultations to the appropriate person, in line with practice protocol.
- Enter requests for home visits into the appointment book, ensuring careful recording of all relevant details and where necessary refer to the doctor on duty.
- Action repeat prescription requests and ensure that they are ready for collection by the patient within 72 hours.
- Advise patients of relevant charges for private (non-General Medical Services) services, accept payment and issue receipts for same.
- Enter patient information on to the computer as required and in a timely manner, to ensure that all information is available when needed.
- Ensure that all office and public areas are kept tidy for use.
Person Specification
Skills and Attributes
Essential
- Communication skills, both written and verbal.
- Understanding of receptionist role,
- understanding of confidentiality,
- able to learn new computer programmes quickly.
- Willingness to learn.
- Understanding of confidentiality and what is required to maintain it.
- Be willing to contribute to the team effort.
- Ability to work flexibly throughout surgery opening hours.
- Have an excellent attendance record and time keeping skills
Desirable
- Negotiation and conflict management skills
- Communication of difficult messages to patients
- Able to speak other languages.
Qualifications
Essential
- Maths and English GCSE at grade C or above.
Desirable
- AMSPAR in medical administration.
Experience
Essential
- Experience of working within a team.
- Experience of providing good customer service.
Desirable
- Experience of working in general practice.
- Experience in using EMIS web.
Person Specification
Skills and Attributes
Essential
- Communication skills, both written and verbal.
- Understanding of receptionist role,
- understanding of confidentiality,
- able to learn new computer programmes quickly.
- Willingness to learn.
- Understanding of confidentiality and what is required to maintain it.
- Be willing to contribute to the team effort.
- Ability to work flexibly throughout surgery opening hours.
- Have an excellent attendance record and time keeping skills
Desirable
- Negotiation and conflict management skills
- Communication of difficult messages to patients
- Able to speak other languages.
Qualifications
Essential
- Maths and English GCSE at grade C or above.
Desirable
- AMSPAR in medical administration.
Experience
Essential
- Experience of working within a team.
- Experience of providing good customer service.
Desirable
- Experience of working in general practice.
- Experience in using EMIS web.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Links Medical Practice
Address
Halesowen Road
Netherton
Dudley
West Midlands
DY2 9PU
United Kingdom
Employer's website
https://linksmedical.co.uk/ (Opens in a new tab)
Employer details
Employer name
Links Medical Practice
Address
Halesowen Road
Netherton
Dudley
West Midlands
DY2 9PU
United Kingdom
Employer's website
https://linksmedical.co.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
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Your application has been submitted.
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