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Showing 48 results
SCPHN School Nurse
Livewell Southwest
Inner London, Greater London
GBP 39,959 - 48,117 per year
GP/General Practitioner
Job summary 37.5 hours per week. Are you a School Nurse who wants to make a difference in the lives of children, young people and their families across Plymout…
21 day(s) ago
SCPHN School Nurse
Livewell Southwest
Inner London, Greater London
GBP 39,959 - 48,117 per year
GP/General Practitioner
Job summary 37.5 hours per week. Are you a School Nurse who wants to make a difference in the lives of children, young people and their families across Plymout…
21 day(s) ago
Community Healthcare Assistant (Higher Level)
Livewell Southwest
Inner London, Greater London
GBP 25,760 - 27,476 per year
GP/General Practitioner
Job summary Proposed Interview Date 04.09.2026 Permanent - Up to 34.5 hours. In person. An opportunity to further develop your competency & career. An exciting…
23 day(s) ago
Community Healthcare Assistant (Higher Level)
Livewell Southwest
Inner London, Greater London
GBP 25,760 - 27,476 per year
GP/General Practitioner
Job summary Proposed Interview Date 04.09.2026 Permanent - Up to 34.5 hours. In person. An opportunity to further develop your competency & career. An exciting…
23 day(s) ago
Perinatal Clinical Team Manager
Livewell Southwest
Inner London, Greater London
GBP 49,387 - 56,515 per year
GP/General Practitioner
Job summary 37.5 hours per week. Are you passionate about improving the lives of women, babies and families? Livewell Southwest is looking for an inspiring and…
28 day(s) ago
Perinatal Clinical Team Manager
Livewell Southwest
Inner London, Greater London
GBP 49,387 - 56,515 per year
GP/General Practitioner
Job summary 37.5 hours per week. Are you passionate about improving the lives of women, babies and families? Livewell Southwest is looking for an inspiring and…
28 day(s) ago
SCPHN Health Visitor
Livewell Southwest
Inner London, Greater London
GBP 39,959 - 48,117 per year
GP/General Practitioner
Job summary Up to 37.5 hours per week. Are you a Health Visitor who wants to make a difference in the lives of children, young people and their families across…
28 day(s) ago
SCPHN Health Visitor
Livewell Southwest
Inner London, Greater London
GBP 39,959 - 48,117 per year
GP/General Practitioner
Job summary Up to 37.5 hours per week. Are you a Health Visitor who wants to make a difference in the lives of children, young people and their families across…
28 day(s) ago
Service Manager
Livewell Southwest
Inner London, Greater London
GBP 57,528 - 64,750 per year
GP/General Practitioner
Job summary The Children & Young Peoples (CYP) Speech and Language Service is operationally managed within the Children Young People & Families Service (CYPFS)…
28 day(s) ago
Service Manager
Livewell Southwest
Inner London, Greater London
GBP 57,528 - 64,750 per year
GP/General Practitioner
Job summary The Children & Young Peoples (CYP) Speech and Language Service is operationally managed within the Children Young People & Families Service (CYPFS)…
28 day(s) ago
CAMHS Early Help developmental Liaison Practitioner
Livewell Southwest
Inner London, Greater London
GBP 32,073 - 39,043 per year
GP/General Practitioner
Job summary 30 hours per week. This is a developmental post within Child and Adolescent Mental Health Service (CAMHS) within Livewell Southwest CiC has the opp…
28 day(s) ago
CAMHS Early Help developmental Liaison Practitioner
Livewell Southwest
Inner London, Greater London
GBP 32,073 - 39,043 per year
GP/General Practitioner
Job summary 30 hours per week. This is a developmental post within Child and Adolescent Mental Health Service (CAMHS) within Livewell Southwest CiC has the opp…
28 day(s) ago
Medical Education Co-ordinator
Livewell Southwest
Inner London, Greater London
GBP 25,760 - 27,476 per year
GP/General Practitioner
Job summary 26 hours per week. We are looking for a high quality, customer focused administrator to join our medical staffing department. Working within a fast…
28 day(s) ago
Medical Education Co-ordinator
Livewell Southwest
Inner London, Greater London
GBP 25,760 - 27,476 per year
GP/General Practitioner
Job summary 26 hours per week. We are looking for a high quality, customer focused administrator to join our medical staffing department. Working within a fast…
28 day(s) ago
Senior Healthcare Assistant
Livewell Southwest
Inner London, Greater London
GBP 25,760 - 27,476 per year
GP/General Practitioner
Job summary 37.5 hours per week. Harford Ward is offering an exciting job opportunity for the role of Senior HealthCare Assistant. The Healthcare Assistant pos…
28 day(s) ago
Senior Healthcare Assistant
Livewell Southwest
Inner London, Greater London
GBP 25,760 - 27,476 per year
GP/General Practitioner
Job summary 37.5 hours per week. Harford Ward is offering an exciting job opportunity for the role of Senior HealthCare Assistant. The Healthcare Assistant pos…
28 day(s) ago
Payroll and Pension Manager
Livewell Southwest
Devon, South West England
GBP 39,959 - 48,117 per year
GP/General Practitioner
Job summary 37.5 hours per week. Finding the right person to lead payroll and pension services is vital to ensuring our workforce is paid accurately, supported…
1 month(s) ago
Payroll and Pension Manager
Livewell Southwest
Devon, South West England
GBP 39,959 - 48,117 per year
GP/General Practitioner
Job summary 37.5 hours per week. Finding the right person to lead payroll and pension services is vital to ensuring our workforce is paid accurately, supported…
1 month(s) ago
Medical Education Co-ordinator
Livewell Southwest
Inner London, Greater London
GBP 25,760 - 27,476 per year
GP/General Practitioner
Job summary This post is for 26 hours per week. We are looking for a high quality, customer focused administrator to join our medical staffing department. Work…
1 month(s) ago
Medical Education Co-ordinator
Livewell Southwest
Inner London, Greater London
GBP 25,760 - 27,476 per year
GP/General Practitioner
Job summary This post is for 26 hours per week. We are looking for a high quality, customer focused administrator to join our medical staffing department. Work…
1 month(s) ago
Advanced Family Health Worker
Livewell Southwest
Inner London, Greater London
GBP 28,392 - 31,157 per year
GP/General Practitioner
Job summary Children,Young People and Families Service Post : Advanced Family Health Worker / Assistant Practitioner Location : East Locality PHN Hours : 30 hr…
1 month(s) ago
Advanced Family Health Worker
Livewell Southwest
Inner London, Greater London
GBP 28,392 - 31,157 per year
GP/General Practitioner
Job summary Children,Young People and Families Service Post : Advanced Family Health Worker / Assistant Practitioner Location : East Locality PHN Hours : 30 hr…
1 month(s) ago
IPS Service Manager
Livewell Southwest
Inner London, Greater London
GBP 49,387 - 56,515 per year
GP/General Practitioner
Job summary Are you passionate about recovery, employment and improving outcomes for people with mental health needs?
1 month(s) ago
IPS Service Manager
Livewell Southwest
Inner London, Greater London
GBP 49,387 - 56,515 per year
GP/General Practitioner
Job summary Are you passionate about recovery, employment and improving outcomes for people with mental health needs?
1 month(s) ago
Senior Mental Health Practitioner
Livewell Southwest
Inner London, Greater London
GBP 39,959 - 48,117 per year
GP/General Practitioner
Job summary This is an exciting opportunity for a mental health practitioner to join the Asylum Seeker & Refugee Mental Health Team, working as part of a MDT i…
1 month(s) ago
Senior Mental Health Practitioner
Livewell Southwest
Inner London, Greater London
GBP 39,959 - 48,117 per year
GP/General Practitioner
Job summary This is an exciting opportunity for a mental health practitioner to join the Asylum Seeker & Refugee Mental Health Team, working as part of a MDT i…
1 month(s) ago
Administrator
Livewell Southwest
Inner London, Greater London
GBP 25,760 - 27,476 per year
GP/General Practitioner
Job summary Are you ready for a new challenge? Are you currently working in an administrative role and looking for your next career step? The community mental…
1 month(s) ago
Administrator
Livewell Southwest
Inner London, Greater London
GBP 25,760 - 27,476 per year
GP/General Practitioner
Job summary Are you ready for a new challenge? Are you currently working in an administrative role and looking for your next career step? The community mental…
1 month(s) ago
Community Nurse
Livewell Southwest
Inner London, Greater London
GBP 32,073 - 39,043 per year
GP/General Practitioner
Job summary An exciting opportunity has arisen to work within the Community Mental Health Team at a time of innovation and service development.
1 month(s) ago
Community Nurse
Livewell Southwest
Inner London, Greater London
GBP 32,073 - 39,043 per year
GP/General Practitioner
Job summary An exciting opportunity has arisen to work within the Community Mental Health Team at a time of innovation and service development.
1 month(s) ago
Psychological Wellbeing Practitioner
Livewell Southwest
Inner London, Greater London
GBP 32,073 - 39,043 per year
GP/General Practitioner
Job summary Up to 37.5 hours per week. Plymouth Talking Therapies are looking for a Qualified and Accredited PWP to join the Low Intensity Therapy/Step 2 team.…
1 month(s) ago
Psychological Wellbeing Practitioner
Livewell Southwest
Inner London, Greater London
GBP 32,073 - 39,043 per year
GP/General Practitioner
Job summary Up to 37.5 hours per week. Plymouth Talking Therapies are looking for a Qualified and Accredited PWP to join the Low Intensity Therapy/Step 2 team.…
1 month(s) ago
Medical Secretary
Livewell Southwest
Inner London, Greater London
GBP 25,760 - 27,476 per year
GP/General Practitioner
Job summary 15 hours per week An exciting opportunity has arisen for a highly motivated and enthusiastic Medical Secretary to join the Specialist Outreach Reco…
1 month(s) ago
Medical Secretary
Livewell Southwest
Inner London, Greater London
GBP 25,760 - 27,476 per year
GP/General Practitioner
Job summary 15 hours per week An exciting opportunity has arisen for a highly motivated and enthusiastic Medical Secretary to join the Specialist Outreach Reco…
1 month(s) ago
Community Mental Health Nurse
Livewell Southwest
Inner London, Greater London
GBP 32,073 - 39,043 per year
GP/General Practitioner
Job summary 22.5 hours per week. Are you a Mental Health Nurse looking for a new role? Livewell Southwest, one of the most exciting organisations in Health & S…
1 month(s) ago
Community Mental Health Nurse
Livewell Southwest
Inner London, Greater London
GBP 32,073 - 39,043 per year
GP/General Practitioner
Job summary 22.5 hours per week. Are you a Mental Health Nurse looking for a new role? Livewell Southwest, one of the most exciting organisations in Health & S…
1 month(s) ago
Rotational Occupational Therapist
Livewell Southwest
Inner London, Greater London
GBP 32,073 - 39,043 per year
GP/General Practitioner
Job summary 37.5 hours per week. Following successful career development opportunities we are looking to appoint a registered Occupational Therapist for the Ba…
1 month(s) ago
Rotational Occupational Therapist
Livewell Southwest
Inner London, Greater London
GBP 32,073 - 39,043 per year
GP/General Practitioner
Job summary 37.5 hours per week. Following successful career development opportunities we are looking to appoint a registered Occupational Therapist for the Ba…
1 month(s) ago
MH Practitioner
Livewell Southwest
Inner London, Greater London
GBP 39,959 - 48,117 per year
GP/General Practitioner
Job summary 37.5 hours per week Please note this is a trainee position. applicants will require an EMHP registration or equivalent In 2017, the Government publ…
1 month(s) ago
MH Practitioner
Livewell Southwest
Inner London, Greater London
GBP 39,959 - 48,117 per year
GP/General Practitioner
Job summary 37.5 hours per week Please note this is a trainee position. applicants will require an EMHP registration or equivalent In 2017, the Government publ…
1 month(s) ago
Community Mental Health Nurse
Livewell Southwest
Inner London, Greater London
GBP 32,073 - 39,043 per year
GP/General Practitioner
Job summary Are you a Mental Health Nurse looking for a new role?
1 month(s) ago
Community Mental Health Nurse
Livewell Southwest
Inner London, Greater London
GBP 32,073 - 39,043 per year
GP/General Practitioner
Job summary Are you a Mental Health Nurse looking for a new role?
1 month(s) ago
Specialist Clinical Practitioner
Livewell Southwest
Inner London, Greater London
GBP 49,387 - 56,515 per year
GP/General Practitioner
Job summary 30 hours per week Liaison Psychiatry is the sub specialty of Psychiatry involving assessment and management of mental health needs related to physi…
1 month(s) ago
Specialist Clinical Practitioner
Livewell Southwest
Inner London, Greater London
GBP 49,387 - 56,515 per year
GP/General Practitioner
Job summary 30 hours per week Liaison Psychiatry is the sub specialty of Psychiatry involving assessment and management of mental health needs related to physi…
1 month(s) ago
Adult Speech and Language Team Leader
Livewell Southwest
Inner London, Greater London
GBP 49,387 - 56,515 per year
GP/General Practitioner
Job summary Adult Speech & Language Therapy Team Lead Band 7 | Livewell Southwest | 30 hours per week Are you an experienced Speech and Language Therapist look…
1 month(s) ago
Adult Speech and Language Team Leader
Livewell Southwest
Inner London, Greater London
GBP 49,387 - 56,515 per year
GP/General Practitioner
Job summary Adult Speech & Language Therapy Team Lead Band 7 | Livewell Southwest | 30 hours per week Are you an experienced Speech and Language Therapist look…
1 month(s) ago
Posted 21 day(s) ago
Reference: B9832-2026-NM-10317
Job summary
37.5 hours per week.
Are you a School Nurse who wants to make a difference in the lives of children, young people and their families across Plymouth? If so, then we need you to help us in the delivery of an innovative School Nursing Service within our Public Health Nursing 0-19 service.
Main duties of the job
You will be a qualified School Nurse (SCPHN) with team leadership skills, looking for a diverse and exciting School Nursing post. You will be forward thinking, proactive, and committed to improving the health outcomes of children, families and communities.
This role may not be eligible for sponsorship under the Skilled Worker route; please refer to the Direct Gov website for more information with regards to eligibility.
Please note that Livewell may close the job advertisement earlier than the specified deadline if a high number of applications are submitted. Therefore, we recommend you submit your application at the earliest opportunity.
All Livewell staff are expected to be able and willing to work across a 7 day service.
About us
Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values, kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Details
Date posted
26 August 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year pa, pro-rata
Contract
Permanent
Working pattern
Full-time, Part-time, Job share, Flexible working
Reference number
B9832-2026-NM-10317
Job locations
Livewell South West
Mount Gould Road
Plymouth
PL4 7QD
United Kingdom
Job description
Job responsibilities
- To work with individuals, families, schools and the community.
- To work in multi-agency partnerships, for example, Social care and other agencies.
- The wider SCPHN 0-19 team and Livewell Southwest, e.g. Public Health, Children and Families, Performance Management.
- The Primary Health Care Team.
- University Hospitals Plymouth departments, e.g. Paediatric Department; Neonatal Outreach, Emergency Department, Safeguarding Children's Office.
- Child and Adolescent Mental Health Services.
- Midwifery
- Education departments, e.g. Plymouth University and Professional Training & Development Department
- Schools, Nurseries and Children Centres.
Professional Duties & Responsibilities:
- To practice the principles of Community Public Health Nursing as reflected in the wider definition described in the NMC competencies.
- Search for Health needs including surveillance and assessment.
- Stimulation of awareness of health needs including strategic leadership, promoting and protecting health.
- Influence on policies affecting health including developing quality and risk management, policy and strategic development.
- Facilitation of health enhancing activities including developing services and programs working with and for communities and Schools.
- There are frequent requirements for concentration and the work pattern is unpredictable.
- Occasionally within the course of employment attendance to court may be required to give evidence.
- There is constant change management/process affecting community service delivery.
- There is exposure to highly distressing or highly emotional situations, some potentially dangerous situations in the community, e.g. Drug & Alcohol Misuse, Violence and clients displaying mental health symptoms.
- Specialist Community Public Health Nurses deal with highly emotionally charged clients to safeguard children. The frequency of exposure is variable.
- Specialist Community Public Health Nurses are expected to be flexible and adaptable working in different bases to cover colleagues and service provision during sickness and study leave and utilising the resources available to them.
- They are easily accessible to the public, receive and cope with frequent interruptions throughout the day.
- During visits they may be required to work in unpleasant home environments, e.g. dirty, excrement, aggression.
- Likelihood of movement of base due to changing practice.
- To have specialist knowledge across the range of work procedures and practice underpinned by theoretical knowledge or relevant practical experience.
- To encourage the uptake of immunisations.
- To act as an advocate for clients, liaising with agencies within and outside the health service.
- To participate in and initiate multi-agency, activities and meetings as required.
- To work in partnership with children, young people and families to identify health needs that promotes and supports a healthy lifestyle. To take appropriate action in response to any deviation from the normal which may include referral to team members or other agencies?
- To identify children in need and respond in line with national and local requirements.
- To be the lead practitioner for families here there are identified child welfare concerns.
- To be responsible for managing, organising and promoting the needs of the caseload and neighbourhood public health.
- To take an innovative approach to practice in response to a changing service.
- To actively participate in Clinical and Professional Governance, team meetings by regular attendance, contributing to the content and agenda and provide evidence of participation.
- To be actively involved in the delivery of the NHS Public Health agenda as identified in the citywide Public Health Development Plan.
- To actively seek and promote client participation in planning delivery and evaluation of services.
- To be responsible for seeking to influence policy and strategic planning affecting service delivery.
- To take a leadership role as service delivery requires, e.g. specialist interest group, working parties.
- To ensure that equipment used during delivery of a School Nursing service is maintained appropriately.
- To participate in regular Clinical Supervision, Line Management, Appraisals and Caseload Supervision, as per Policies.
- To participate in the recruitment and selection process of prospective employees, e.g. SCPHN, Student SCPHN, Skill mix team members.
- To be a Line Manager to Band 2, 3, 4 and 5 as identified by the Team Manager
- To provide staff with appraisals as per Livewell Southwest Policy.
- To be responsible for management of annual leave, study leave and sick leave of staff.
- To manage disciplinary issues and complaints following Livewell Southwest Protocols and procedures.
- To supervise and facilitate student placements as required.
- To contribute to Livewell Southwest requirements for data collection and sharing of information.
- To access annual appraisals, identify training needs and develop a continuing professional development plan.
- To facilitate and provide practice based teaching and training to colleagues and identify opportunities for knowledge sharing within other organisations.
- To have a professional responsibility to ensure that staff access the training as identified in their appraisal.
- To provide mentorship/ preceptorship to newly qualified or appointed staff.
- To utilize the framework of Clinical Governance to learn from critical incidents and apply to practice.
- To ensure that skills in audit and research are maintained.
- To assist in Livewell Southwest research and audit, as required.
- To maintain a personal professional portfolio of continuing professional development as required by the NMC.
- Responsible for participating in audit and data entry thus demonstrating contribution to Livewell Southwest targets.
- To work within the clinical effectiveness framework using available evidence, research and audit to plan, implement and evaluate care.
- To attend in service training required by the needs of the service and organisation.
Job description
Job responsibilities
- To work with individuals, families, schools and the community.
- To work in multi-agency partnerships, for example, Social care and other agencies.
- The wider SCPHN 0-19 team and Livewell Southwest, e.g. Public Health, Children and Families, Performance Management.
- The Primary Health Care Team.
- University Hospitals Plymouth departments, e.g. Paediatric Department; Neonatal Outreach, Emergency Department, Safeguarding Children's Office.
- Child and Adolescent Mental Health Services.
- Midwifery
- Education departments, e.g. Plymouth University and Professional Training & Development Department
- Schools, Nurseries and Children Centres.
Professional Duties & Responsibilities:
- To practice the principles of Community Public Health Nursing as reflected in the wider definition described in the NMC competencies.
- Search for Health needs including surveillance and assessment.
- Stimulation of awareness of health needs including strategic leadership, promoting and protecting health.
- Influence on policies affecting health including developing quality and risk management, policy and strategic development.
- Facilitation of health enhancing activities including developing services and programs working with and for communities and Schools.
- There are frequent requirements for concentration and the work pattern is unpredictable.
- Occasionally within the course of employment attendance to court may be required to give evidence.
- There is constant change management/process affecting community service delivery.
- There is exposure to highly distressing or highly emotional situations, some potentially dangerous situations in the community, e.g. Drug & Alcohol Misuse, Violence and clients displaying mental health symptoms.
- Specialist Community Public Health Nurses deal with highly emotionally charged clients to safeguard children. The frequency of exposure is variable.
- Specialist Community Public Health Nurses are expected to be flexible and adaptable working in different bases to cover colleagues and service provision during sickness and study leave and utilising the resources available to them.
- They are easily accessible to the public, receive and cope with frequent interruptions throughout the day.
- During visits they may be required to work in unpleasant home environments, e.g. dirty, excrement, aggression.
- Likelihood of movement of base due to changing practice.
- To have specialist knowledge across the range of work procedures and practice underpinned by theoretical knowledge or relevant practical experience.
- To encourage the uptake of immunisations.
- To act as an advocate for clients, liaising with agencies within and outside the health service.
- To participate in and initiate multi-agency, activities and meetings as required.
- To work in partnership with children, young people and families to identify health needs that promotes and supports a healthy lifestyle. To take appropriate action in response to any deviation from the normal which may include referral to team members or other agencies?
- To identify children in need and respond in line with national and local requirements.
- To be the lead practitioner for families here there are identified child welfare concerns.
- To be responsible for managing, organising and promoting the needs of the caseload and neighbourhood public health.
- To take an innovative approach to practice in response to a changing service.
- To actively participate in Clinical and Professional Governance, team meetings by regular attendance, contributing to the content and agenda and provide evidence of participation.
- To be actively involved in the delivery of the NHS Public Health agenda as identified in the citywide Public Health Development Plan.
- To actively seek and promote client participation in planning delivery and evaluation of services.
- To be responsible for seeking to influence policy and strategic planning affecting service delivery.
- To take a leadership role as service delivery requires, e.g. specialist interest group, working parties.
- To ensure that equipment used during delivery of a School Nursing service is maintained appropriately.
- To participate in regular Clinical Supervision, Line Management, Appraisals and Caseload Supervision, as per Policies.
- To participate in the recruitment and selection process of prospective employees, e.g. SCPHN, Student SCPHN, Skill mix team members.
- To be a Line Manager to Band 2, 3, 4 and 5 as identified by the Team Manager
- To provide staff with appraisals as per Livewell Southwest Policy.
- To be responsible for management of annual leave, study leave and sick leave of staff.
- To manage disciplinary issues and complaints following Livewell Southwest Protocols and procedures.
- To supervise and facilitate student placements as required.
- To contribute to Livewell Southwest requirements for data collection and sharing of information.
- To access annual appraisals, identify training needs and develop a continuing professional development plan.
- To facilitate and provide practice based teaching and training to colleagues and identify opportunities for knowledge sharing within other organisations.
- To have a professional responsibility to ensure that staff access the training as identified in their appraisal.
- To provide mentorship/ preceptorship to newly qualified or appointed staff.
- To utilize the framework of Clinical Governance to learn from critical incidents and apply to practice.
- To ensure that skills in audit and research are maintained.
- To assist in Livewell Southwest research and audit, as required.
- To maintain a personal professional portfolio of continuing professional development as required by the NMC.
- Responsible for participating in audit and data entry thus demonstrating contribution to Livewell Southwest targets.
- To work within the clinical effectiveness framework using available evidence, research and audit to plan, implement and evaluate care.
- To attend in service training required by the needs of the service and organisation.
Person Specification
Qualifications
Essential
- Specialist Community Public Health Nurse Certificate, Diploma or Degree.
- NMC Registration.
- Relevant post registration course.
Desirable
- Registered Nurse Prescriber with current NMC registration.
Experience
Essential
- Experience of working with children, young people and families.
- Working with complex families.
- Demonstrate experience of working with child protection concerns.
- Able to work effectively in a multi agency arena.
Knowledge
Essential
- Demonstrate knowledge current health issues relating to children and families.
- Demonstrate knowledge in:
- Children Act,
- Healthy Child Programme.
- Framework for Assessment.
- Child Protection.
- Evidence of research based practice.
- Evidence of continuing professional development.
- To have understanding of current Government Policies affecting living, culture/racism/disability.
- Knowledge of requirements of those children and families with complex needs.
Skills
Essential
- Ability to work effectively with a multi-disciplinary team.
- Self-manage time.
- Reliable, empathetic, approachable, understanding, non-judgmental and tolerant.
- Adaptable.
- Diplomatic and flexible.
- Team Player.
- Leadership.
Desirable
- Able to lead and line manage a team of skill mix in delivering a service.
Person Specification
Qualifications
Essential
- Specialist Community Public Health Nurse Certificate, Diploma or Degree.
- NMC Registration.
- Relevant post registration course.
Desirable
- Registered Nurse Prescriber with current NMC registration.
Experience
Essential
- Experience of working with children, young people and families.
- Working with complex families.
- Demonstrate experience of working with child protection concerns.
- Able to work effectively in a multi agency arena.
Knowledge
Essential
- Demonstrate knowledge current health issues relating to children and families.
- Demonstrate knowledge in:
- Children Act,
- Healthy Child Programme.
- Framework for Assessment.
- Child Protection.
- Evidence of research based practice.
- Evidence of continuing professional development.
- To have understanding of current Government Policies affecting living, culture/racism/disability.
- Knowledge of requirements of those children and families with complex needs.
Skills
Essential
- Ability to work effectively with a multi-disciplinary team.
- Self-manage time.
- Reliable, empathetic, approachable, understanding, non-judgmental and tolerant.
- Adaptable.
- Diplomatic and flexible.
- Team Player.
- Leadership.
Desirable
- Able to lead and line manage a team of skill mix in delivering a service.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Livewell Southwest
Address
Livewell South West
Mount Gould Road
Plymouth
PL4 7QD
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Employer details
Employer name
Livewell Southwest
Address
Livewell South West
Mount Gould Road
Plymouth
PL4 7QD
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
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Posted 23 day(s) ago
Reference: B9832-2026-NM-10453
Job summary
Proposed Interview Date 04.09.2026
Permanent - Up to 34.5 hours. In person.
An opportunity to further develop your competency & career.
An exciting opportunity has arisen as a for Band 3 Community HCA (Clinical Support Worker) within the DN Treatment Clinics/ Lower Limb Service (LLS) working across Livewell Southwest Clinics. The LLS has been successful in becoming a National Wound Care Strategy Programme (NWCSP) Implementation Site 1st tranche for the NWCSP Lower Limb Recommendations. The service has also recently been shortlisted for a HSJ award.
You will need to demonstrate a strong interest/experience in Tissue Viability & lower limb management in order to provide specialist care, in all aspects of lower limb health & skin care. Working clinically under the guidance of Registered Nurses and Nurse Associates. Effective communication & teamwork are key. Health promotion/patient education is an essential part of this role, as is collaboration with other allied healthcare professionals as Marjon Universitys Sports Therapists deliver our Wellbeing programme.
The DN Treatment Clinics provide care to non-housebound patients that is unavailable at their GP surgeries: , urinary catheter management, nephrostomy care & Topical Negative Pressure Therapy wound dressings.
Daily duties require periods of prolonged bandaging & the work is physically demanding. You will be required to work in a variety of treatment clinic settings across the Livewell footprint,
Main duties of the job
As a member of the DN Treatment Clinics/Wellbeing Lower Limb Service you may be required to work independently during your working day.
The post holder will demonstrate a history of interest in lower limb management and Tissue Viability.
The post holder is supported by the Community Team Manager and Specialist Service Lead and is responsible for supporting and collecting information for the holistic assessment and management of Lower Limb disease. To be highly skilled in compression bandage application techniques and wound management. Underpinning aetiology and management of patients with leg ulcers. The post holder will be required to make contemporaneous recommendations for the management of lower limb conditions and implementation of an appropriate care plans, know when to esclate to a senior member of the team. Demonstrating the principles of wound healing and management, the aim of which is to enable patients to enjoy maximum independence and optimum quality of life.
"please note that this role may not be eligible for sponsorship under the Skilled Worker route.
Please note that Livewell may close the job advertisement earlier than the specified deadline if a high number of applications are submitted. Therefore, we recommend you submit your application at the earliest opportunity.
All Livewell Southwest staff are expected to able and willing to work across a 7 day service.
About us
Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, . Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values, kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Details
Date posted
24 August 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year pa, pro-rata
Contract
Permanent
Working pattern
Part-time, Job share, Flexible working
Reference number
B9832-2026-NM-10453
Job locations
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Cumberland Centre
Devonport
Plymouth
Devon
PL14JZ
United Kingdom
Job description
Job responsibilities
Duties:
To maintain accurate records, which are confidential, contemporaneous, and legible, with all care given documented at the time.. The post holder will be expected to participate in standard of patients records by audit or peer review and have a regular open discussion with team members.
Make appropriate records in the multi-disciplinary patient file, which will then be counter-signed by a registered nurse.
To report and record incidents and near misses relating to health, safety, security, fire, physical violence, aggression and verbal abuse.
To have a working knowledge and be responsible for ensuring nurses and patients equipment is in safe working order, disposed of or returned when no longer required as per Policy and to inform Line Manager if any problems occur.
To provide holistic evidence-based/best practice care to patients in accordance with National and organisation approved policies/procedures and individual care plans.
To undertake specific clinical tasks as delegated by members of the Nursing team having once undertaken relevant training and deemed competent .Working in line with the Livewell SouthWest Delegation to band 3 and 4 support workers guidance.
To provide appropriate support and advice to family and carers, demonstrating tact and sensitivity in dealing with complex and sensitive information and negotiating a positive outcome.
To recognise and respond to any changes in patient care situations, which might include risks to self and others including adult and child protection concerns. The post holder must inform the most appropriate professional at the earliest opportunity. Be conversant with the safeguarding adult and child protection procedures and policies.
To ensure privacy, dignity and human rights are respected for patients and Carers.
To be willing to participate actively in appropriate in-service training programmes which the manager believes to be of benefit to the individual. To assume co-responsibility for maintaining skills and knowledge levels.
The post holder is required to comply with all infection control policies and guidance, attend relevant updates and report issues of concern to their immediate line manager (if no action or explanation received, then it is the individuals responsibility to escalate)
To contribute to the development, implementation and monitoring of standards.
To work within challenging and unpredictable environments e.g. patients homes which may have constraints and require adaptability.
To provide basic education and continuing support to patients, family and carers.
To identify areas of concern regarding practice and communicate to the Caseload Holder.
Management & Leadership:
To undertake designated duties as required in line with the Delegation to band 3 and 4 support worker guidance.
Only undertake work which is within own competence and to identify any work required to be undertaken by more senior staff
To identify and take responsibility in the maintaining of clinical competencies in line with the job role. Ensuring these are adequately support by clinical sign off. Identifying areas where this may be required.
To be responsible for organizing own time management on a daily basis in line with caseload demands, using own initiative and be flexible when organising own workload on a day to day basis, which is often unpredictable in order to respond to the needs of the service.
To maintain and Preserve confidentiality at all times, and be aware of the Data Protection Act, Access to Health Records and Consent for Treatment.
Complete on time and submit all necessary forms, documentation, including IT data and forward as required by the manager/organisation.
To complete and submit any necessary documentation as required by the District Nurse/Caseload Holder and District Nursing Manager.
Monitoring and ordering of stock levels and to utilise resources economically and effectively and promote cost consciousness throughout the service.
To share knowledge and information to promote a cohesive team.
To act as a role model for all staff and students demonstrating clinical skills and high standards of practice and professional conduct.
To participate in team activities so as to develop and consolidate a cohesive and supportive team ensuring openness within the team.
The post holder will be required to use a computer, being responsible for timely recording patient activities for IT data collection, dealing with e-mail queries, stock/equipment ordering.
Communication:
To demonstrate effective communication with patients, staff and other members of the multi-disciplinary team. When communicating with patients it should be at the appropriate level for patients to understand such as patients suffering from terminal illness, dementia, disability, visually impairment and/or hearing impairment.
Able to communicate the role and eligibility criteria of the District Nursing Service.
Maintain accurate and up to date patient records and inform other professionals about changes in patients condition.
Act as a patient advocate as required ensuring individual needs, preferences and choices are delivered by the Service.
The Post Holder to be supplied with mobile telephones and lone working devices for work purposes and be expected to abide by Livewell Southwest Lone working policy including the Operational procedure for lone working devices.
Education & Training:
Maintain own clinical expertise by attending meetings, study days and in-service training and learn new specialist skills required for service development. To maintain an up to date personal competency portfolio.
To attend and participate in meetings as negotiated within the team and to provide relevant timely feedback.
To participate in Reflective Practice, Practice Supervision and Appraisals and line management supervision as per policy .
Participate in the provision of community experience for all nurse learners and other professionals as appropriate.
To be encouraged to organise informal training sessions on behalf of the team using a variety of resources.
Travelling in all weather in heavy traffic to unknown areas on a daily basis, in the dark and adverse weather conditions.
Emotional Effort:
At every patient contact the post holder deals with emotional issues of patients and relatives.
At each visit staff may need to care for Patients with degenerative terminal conditions and their carers who may be children or adults within their home.
Need to deal with highly distressing and difficult family situations frequently such as grief, crisis care management with unpredictable care conditions.
Mental Effort:
Continuously interrupted, multi-tasking e.g. writing notes, answering mobile telephone call. Staff to carry a mobile telephone and are expected to be available to other staff and professionals and can be interrupted at any time.
Driving in all weather in heavy traffic to unknown areas on a daily basis, in the dark and adverse weather conditions.
Physical Effort:
Use of hoists and other lifting equipment often in a confined space in the patients home on difficult floor surfaces e.g. carpet.
At each visit staff risk assess the need to move light furniture in patients home to allow nursing procedures to be carried out often within a confined space.
Regularly carry and transport District Nurse equipment e.g. Nursing bag, documentation Laptop, phlebotomy equipment, sphygmomamometers and blood sugar machines.
Driving for periods of time between patients homes and requiring lifting nursing bags and equipment from the car boot on each visit.
The job involves several times in a day exposure and contact to highly unpleasant working condition such as secondary smoking, bodily fluids, including sputum, vomit, blood, urine and faeces, soiled linen, fleas, lice, scabies poor hygiene standards and communicable diseases.
Occasional exposure to verbal and physical aggression and dangerous pets.
Daily working in cramped conditions within patients own homes.
Frequently exposure to heat and cold in patients homes.
Mobile phones may not work in areas where there is poor network reception. Staff will utilise lone working devices.
Job description
Job responsibilities
Duties:
To maintain accurate records, which are confidential, contemporaneous, and legible, with all care given documented at the time.. The post holder will be expected to participate in standard of patients records by audit or peer review and have a regular open discussion with team members.
Make appropriate records in the multi-disciplinary patient file, which will then be counter-signed by a registered nurse.
To report and record incidents and near misses relating to health, safety, security, fire, physical violence, aggression and verbal abuse.
To have a working knowledge and be responsible for ensuring nurses and patients equipment is in safe working order, disposed of or returned when no longer required as per Policy and to inform Line Manager if any problems occur.
To provide holistic evidence-based/best practice care to patients in accordance with National and organisation approved policies/procedures and individual care plans.
To undertake specific clinical tasks as delegated by members of the Nursing team having once undertaken relevant training and deemed competent .Working in line with the Livewell SouthWest Delegation to band 3 and 4 support workers guidance.
To provide appropriate support and advice to family and carers, demonstrating tact and sensitivity in dealing with complex and sensitive information and negotiating a positive outcome.
To recognise and respond to any changes in patient care situations, which might include risks to self and others including adult and child protection concerns. The post holder must inform the most appropriate professional at the earliest opportunity. Be conversant with the safeguarding adult and child protection procedures and policies.
To ensure privacy, dignity and human rights are respected for patients and Carers.
To be willing to participate actively in appropriate in-service training programmes which the manager believes to be of benefit to the individual. To assume co-responsibility for maintaining skills and knowledge levels.
The post holder is required to comply with all infection control policies and guidance, attend relevant updates and report issues of concern to their immediate line manager (if no action or explanation received, then it is the individuals responsibility to escalate)
To contribute to the development, implementation and monitoring of standards.
To work within challenging and unpredictable environments e.g. patients homes which may have constraints and require adaptability.
To provide basic education and continuing support to patients, family and carers.
To identify areas of concern regarding practice and communicate to the Caseload Holder.
Management & Leadership:
To undertake designated duties as required in line with the Delegation to band 3 and 4 support worker guidance.
Only undertake work which is within own competence and to identify any work required to be undertaken by more senior staff
To identify and take responsibility in the maintaining of clinical competencies in line with the job role. Ensuring these are adequately support by clinical sign off. Identifying areas where this may be required.
To be responsible for organizing own time management on a daily basis in line with caseload demands, using own initiative and be flexible when organising own workload on a day to day basis, which is often unpredictable in order to respond to the needs of the service.
To maintain and Preserve confidentiality at all times, and be aware of the Data Protection Act, Access to Health Records and Consent for Treatment.
Complete on time and submit all necessary forms, documentation, including IT data and forward as required by the manager/organisation.
To complete and submit any necessary documentation as required by the District Nurse/Caseload Holder and District Nursing Manager.
Monitoring and ordering of stock levels and to utilise resources economically and effectively and promote cost consciousness throughout the service.
To share knowledge and information to promote a cohesive team.
To act as a role model for all staff and students demonstrating clinical skills and high standards of practice and professional conduct.
To participate in team activities so as to develop and consolidate a cohesive and supportive team ensuring openness within the team.
The post holder will be required to use a computer, being responsible for timely recording patient activities for IT data collection, dealing with e-mail queries, stock/equipment ordering.
Communication:
To demonstrate effective communication with patients, staff and other members of the multi-disciplinary team. When communicating with patients it should be at the appropriate level for patients to understand such as patients suffering from terminal illness, dementia, disability, visually impairment and/or hearing impairment.
Able to communicate the role and eligibility criteria of the District Nursing Service.
Maintain accurate and up to date patient records and inform other professionals about changes in patients condition.
Act as a patient advocate as required ensuring individual needs, preferences and choices are delivered by the Service.
The Post Holder to be supplied with mobile telephones and lone working devices for work purposes and be expected to abide by Livewell Southwest Lone working policy including the Operational procedure for lone working devices.
Education & Training:
Maintain own clinical expertise by attending meetings, study days and in-service training and learn new specialist skills required for service development. To maintain an up to date personal competency portfolio.
To attend and participate in meetings as negotiated within the team and to provide relevant timely feedback.
To participate in Reflective Practice, Practice Supervision and Appraisals and line management supervision as per policy .
Participate in the provision of community experience for all nurse learners and other professionals as appropriate.
To be encouraged to organise informal training sessions on behalf of the team using a variety of resources.
Travelling in all weather in heavy traffic to unknown areas on a daily basis, in the dark and adverse weather conditions.
Emotional Effort:
At every patient contact the post holder deals with emotional issues of patients and relatives.
At each visit staff may need to care for Patients with degenerative terminal conditions and their carers who may be children or adults within their home.
Need to deal with highly distressing and difficult family situations frequently such as grief, crisis care management with unpredictable care conditions.
Mental Effort:
Continuously interrupted, multi-tasking e.g. writing notes, answering mobile telephone call. Staff to carry a mobile telephone and are expected to be available to other staff and professionals and can be interrupted at any time.
Driving in all weather in heavy traffic to unknown areas on a daily basis, in the dark and adverse weather conditions.
Physical Effort:
Use of hoists and other lifting equipment often in a confined space in the patients home on difficult floor surfaces e.g. carpet.
At each visit staff risk assess the need to move light furniture in patients home to allow nursing procedures to be carried out often within a confined space.
Regularly carry and transport District Nurse equipment e.g. Nursing bag, documentation Laptop, phlebotomy equipment, sphygmomamometers and blood sugar machines.
Driving for periods of time between patients homes and requiring lifting nursing bags and equipment from the car boot on each visit.
The job involves several times in a day exposure and contact to highly unpleasant working condition such as secondary smoking, bodily fluids, including sputum, vomit, blood, urine and faeces, soiled linen, fleas, lice, scabies poor hygiene standards and communicable diseases.
Occasional exposure to verbal and physical aggression and dangerous pets.
Daily working in cramped conditions within patients own homes.
Frequently exposure to heat and cold in patients homes.
Mobile phones may not work in areas where there is poor network reception. Staff will utilise lone working devices.
Person Specification
Qualifications
Essential
- Maths and English GCSE grade 4 or above (A-C)
- NVQ III in Care (or evidence of working towards) or able to demonstrate the skills knowledge & ability to work to this level.
Desirable
- Care
- certificate
Knowledge & Experience
Essential
- Understanding of physical health, mental health and learning disabilities.
- Understanding of the role of Clinical support worker / Heath care assistant and boundaries
- Experience of formulating
- therapeutic relationships
- Previous experience of working within a health care setting.
- (employment, work experience
- volunteering)
Desirable
- Willingness to learn Evidence of previous professional development Evidence of recent study
Behavioural Attributes & Competencies:
Essential
- Familiar with and committed to the principles and values of the NHS.
- Demonstrate commitment to and focus on quality, promotes high standards to consistently improve patient outcomes.
- Consistently put clinicians at the heart of decision making.
- Creates and fosters a culture of openness, honesty, integrity and inclusiveness.
- Values diversity and difference.
- Uses evidence to make improvements and seeks out innovation.
- Demonstrates commitment to partnership working.
- Flexible approach to working.
- Attention to detail.
- Highly motivated with ability to influence and inspire others.
- Outcomes focused.
- Ability to act as a champion for patients/carers and their interests, ensuring the patients voice has an impact on service developments.
Experience
Essential
- Experience of formulating
- therapeutic relationships
- Previous experience of working within a health care setting.
- (employment, work experience
- volunteering)
Skills
Essential
- Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
- Effective communication and interactive skills including oral, written and IT
- Ability to use initiative and work independently
- Good time management
Person Specification
Qualifications
Essential
- Maths and English GCSE grade 4 or above (A-C)
- NVQ III in Care (or evidence of working towards) or able to demonstrate the skills knowledge & ability to work to this level.
Desirable
- Care
- certificate
Knowledge & Experience
Essential
- Understanding of physical health, mental health and learning disabilities.
- Understanding of the role of Clinical support worker / Heath care assistant and boundaries
- Experience of formulating
- therapeutic relationships
- Previous experience of working within a health care setting.
- (employment, work experience
- volunteering)
Desirable
- Willingness to learn Evidence of previous professional development Evidence of recent study
Behavioural Attributes & Competencies:
Essential
- Familiar with and committed to the principles and values of the NHS.
- Demonstrate commitment to and focus on quality, promotes high standards to consistently improve patient outcomes.
- Consistently put clinicians at the heart of decision making.
- Creates and fosters a culture of openness, honesty, integrity and inclusiveness.
- Values diversity and difference.
- Uses evidence to make improvements and seeks out innovation.
- Demonstrates commitment to partnership working.
- Flexible approach to working.
- Attention to detail.
- Highly motivated with ability to influence and inspire others.
- Outcomes focused.
- Ability to act as a champion for patients/carers and their interests, ensuring the patients voice has an impact on service developments.
Experience
Essential
- Experience of formulating
- therapeutic relationships
- Previous experience of working within a health care setting.
- (employment, work experience
- volunteering)
Skills
Essential
- Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
- Effective communication and interactive skills including oral, written and IT
- Ability to use initiative and work independently
- Good time management
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Livewell Southwest
Address
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Employer details
Employer name
Livewell Southwest
Address
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 28 day(s) ago
Reference: B9832-2026-NM-10434
Job summary
37.5 hours per week.
Are you passionate about improving the lives of women, babies and families? Livewell Southwest is looking for an inspiring and motivated leader to manage our Specialist Perinatal Mental Health Team, supporting women experiencing moderate to severe mental health difficulties during pregnancy and the first postnatal year. This is a unique opportunity to lead a skilled multidisciplinary team delivering compassionate, recovery-focused care at a time when positive intervention can make a lifelong difference.
Main duties of the job
As Team Manager, you will provide leadership, direction and support to a dedicated team of professionals, ensuring high-quality, safe and effective services. Working closely with maternity services, primary care, health visiting, children's services and voluntary sector partners, you will help shape integrated pathways of care, drive service improvement and contribute to the ongoing development of specialist perinatal mental health services across Plymouth.
We are seeking an experienced registered mental health professional with strong leadership skills, a commitment to excellence and a passion for developing people and services. In return, you'll join an ambitious, values-driven organisation where you can influence the future of perinatal mental health care and help ensure that women and families receive the support they need to thrive.
This role may not be eligible for sponsorship under the Skilled Worker route; please refer to the Direct Gov website for more information with regards to eligibility.
Please note that Livewell may close the job advertisement earlier than the specified deadline if a high number of applications are submitted. Therefore, we recommend you submit your application at the earliest opportunity.
All Livewell staff are expected to be able and willing to work across a 7 day service.
About us
Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values, kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Details
Date posted
19 August 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£49,387 to £56,515 a year pa, pro-rata
Contract
Permanent
Working pattern
Full-time, Part-time, Job share, Flexible working
Reference number
B9832-2026-NM-10434
Job locations
First Floor Ridgeview
Plympton Clinic
Plymouth
Devon
PL7 2AU
United Kingdom
Job description
Job responsibilities
Responsibility for People Management
Provide clinical supervision and line management for specified members of staff within the MDT and ensure all other line management is completed within the team.
To manage the overall team on a day-day basis ensuring that the skill-mix is appropriate to the needs of the patients.
Have the ability to challenge staff where the standards fall below expectation. This will include poor performance issues.
Assist in education programmes for junior staff.
Participate regularly in interview panels.
The post holder will behave in a manner that does not bring the team or Livewell into disrepute.
Responsibility as appointing officer for recruitment of junior staff.
In collaboration with other leads, review workforce development plan which will include skill mix.
To manage and deliver learning from incidents, complaints and PSIRF.
Responsibility for information resources:
Responsible for recording Personalised Care Framework (PCF) and monitoring the quality of data provided by junior staff.
Responsible for SystmOne contacts and monitor the standard of work of junior staff.
Maintain accurate, timely paper and electronic records. Ensure they are kept safely in accordance with Livewell policy.
Maintain electronic diary as Livewell healthcare protocol.
Monitor junior staff ensuring they complete electronic diaries.
Assist Perinatal Team service to improve data quality ensuring records meet National Mental Health Minimum Data Set requirements.
Responsibility for financial and/or physical resources
Responsible for the team budget, meeting with management accountant when required to ensure allocated money is spent effectively and within budget.
Authorised signatory for the team budget.
Responsible for the checking and authorisation of eroster and travel claims and forwarding on for payment. This includes nursing and admin if required.
Ensure physical assets are monitored and re-ordered on a regular basis keep a watchful eye on expenditure ensuring costs remain with allocated budget.
The post-holder will be an authorised to make procurements using the ePROC/Oracle system.
Responsible for the use of individual corporate credit card if required and log completed and sent off in time.
Responsibility for administration
Responsible for recording PCF and monitoring the quality of data provided by junior staff.
Responsible for SystmOne contacts and monitor the standard of work of junior staff.
Maintain accurate, timely paper and electronic records. Ensure they are kept safely in accordance with Livewell policy.
Maintain electronic diary as Livewell healthcare protocol.
Monitor junior staff ensuring they complete electronic diaries.
Assist Perinatal Team to improve data quality ensuring records meet National Mental Health Minimum Data Set requirements.
Ensuring that line management, supervision and appraisal documentation is in keeping with LSW standards.
There is overall accountability to ensure there is evidence of high-quality care standards within the team in line with CQC key lines of enquiry.
Be able to use a keyboard to enter client data and access information, and use the LSW website, email system and electronic notes system.
Clinically and professional responsible for maintaining client records (paper based or electronic).
Responsibility for people who use our services
The post holder will also be required to complete an assessment of the patients physical presentation during these appointments.
The post holder will be required to monitor progress and assess risk during these appointments and ultimately use these appointments to assess need, and contribute to the care planning and treatment for the patient. The appointments are hoped to provide support and psychoeducation which the post holder will be responsible for providing.
The post holder will be required to respond efficiently and appropriately should the patient require immediate medical intervention.
The post holder will need to work alongside other services involved in the persons care. Ensuring continuity of care, excellent communication and support with care planning and risk management. This could be SEDCAS, CMHS, GPs and other services.
The person will support with signposting where necessary.
Ability to manage and communicate about issues, which can be complex and distressing.
Must be able to maintain professionalism when dealing with occasional aggressive, abusive, or distressed patients and families.
Obtain and record informed consent from clients at each contact in accordance with Livewell SW policy.
Negotiate with clients and carers to identify and formulate client-centred goals and demonstrate ongoing evaluation of client progress using agreed outcome measures, where necessary.
Use appropriate verbal and non-verbal communication tools e.g., instructions, motivation, diagrams, and pictures.
To be able to adapt style of communication if the patient has communication, cognitive or other problems that may create a barrier to communication affecting ultimate treatment outcomes eg using appropriate verbal and non-verbal communication tools e.g. instructions, motivation, diagrams, and pictures.
Have direct face to face responsibility for client contact when assessing or treating.
Dealing with clients daily who may be verbally or physically aggressive. To treat clients who are upset and distressed e.g., when clients and families are coming to terms with a complex mental health condition.
Provide specialist advice via written or verbal instruction to clients, carers and relatives. This may be exercise programmes, health education, preventative or condition- specific advice.
Responsibility for implementation of policy and/or service developments
To plan and develop a robust and multidisciplinary approach to managing patients with physical and mental health needs, within the footprint of Livewell Southwest.
The postholder would also be responsible for the development of future initiatives and will be involved in setting up new processes, and the writing of policies for Livewell.
Identify and manage clinical and other risks. Record near misses and actual events through the incident reporting process.
Undertake measurement, evaluation, and audit of the service to improve quality, standards and contribute to the evidence base. Promptly act on feedback from clients to improve their experience.
The post holder will have responsibility for the development of Perinatal Team service as well as working in collaboration with management colleagues to develop frictionless care pathways.
The post holder will work with other senior staff within the recovery pathway, such as CMHT and other stakeholders to develop initiatives and improve care.
Continuously develop depth of knowledge in own field and support others to do so.
Proactively promote services and seek opportunities for service development or business opportunities.
To contribute to the development and implementation of local/team/departmental policies and standards with support from senior staff and to educate other team members in their implementation.
Work within the multi-disciplinary to team to ensure consistent and equitable application of all Livewell SW policies.
Provide timely data about team performance and client outcome measures related to activity and contract monitoring regularly or as required.
Carry out audit to improve service and compliance with local and national standards, to facilitate best practice and enhance service delivery e.g., audit of the completion of nutrition screening tools on all wards.
To be responsible for producing and updating patient resources in line with current research.
To be responsible for disseminating and implementing local national guidelines and policies.
To attend and contribute to relevant team/service meetings.
To co-ordinate, monitor and maintain up-to-date standards of practice.
Please see attached full job description and person specification
Job description
Job responsibilities
Responsibility for People Management
Provide clinical supervision and line management for specified members of staff within the MDT and ensure all other line management is completed within the team.
To manage the overall team on a day-day basis ensuring that the skill-mix is appropriate to the needs of the patients.
Have the ability to challenge staff where the standards fall below expectation. This will include poor performance issues.
Assist in education programmes for junior staff.
Participate regularly in interview panels.
The post holder will behave in a manner that does not bring the team or Livewell into disrepute.
Responsibility as appointing officer for recruitment of junior staff.
In collaboration with other leads, review workforce development plan which will include skill mix.
To manage and deliver learning from incidents, complaints and PSIRF.
Responsibility for information resources:
Responsible for recording Personalised Care Framework (PCF) and monitoring the quality of data provided by junior staff.
Responsible for SystmOne contacts and monitor the standard of work of junior staff.
Maintain accurate, timely paper and electronic records. Ensure they are kept safely in accordance with Livewell policy.
Maintain electronic diary as Livewell healthcare protocol.
Monitor junior staff ensuring they complete electronic diaries.
Assist Perinatal Team service to improve data quality ensuring records meet National Mental Health Minimum Data Set requirements.
Responsibility for financial and/or physical resources
Responsible for the team budget, meeting with management accountant when required to ensure allocated money is spent effectively and within budget.
Authorised signatory for the team budget.
Responsible for the checking and authorisation of eroster and travel claims and forwarding on for payment. This includes nursing and admin if required.
Ensure physical assets are monitored and re-ordered on a regular basis keep a watchful eye on expenditure ensuring costs remain with allocated budget.
The post-holder will be an authorised to make procurements using the ePROC/Oracle system.
Responsible for the use of individual corporate credit card if required and log completed and sent off in time.
Responsibility for administration
Responsible for recording PCF and monitoring the quality of data provided by junior staff.
Responsible for SystmOne contacts and monitor the standard of work of junior staff.
Maintain accurate, timely paper and electronic records. Ensure they are kept safely in accordance with Livewell policy.
Maintain electronic diary as Livewell healthcare protocol.
Monitor junior staff ensuring they complete electronic diaries.
Assist Perinatal Team to improve data quality ensuring records meet National Mental Health Minimum Data Set requirements.
Ensuring that line management, supervision and appraisal documentation is in keeping with LSW standards.
There is overall accountability to ensure there is evidence of high-quality care standards within the team in line with CQC key lines of enquiry.
Be able to use a keyboard to enter client data and access information, and use the LSW website, email system and electronic notes system.
Clinically and professional responsible for maintaining client records (paper based or electronic).
Responsibility for people who use our services
The post holder will also be required to complete an assessment of the patients physical presentation during these appointments.
The post holder will be required to monitor progress and assess risk during these appointments and ultimately use these appointments to assess need, and contribute to the care planning and treatment for the patient. The appointments are hoped to provide support and psychoeducation which the post holder will be responsible for providing.
The post holder will be required to respond efficiently and appropriately should the patient require immediate medical intervention.
The post holder will need to work alongside other services involved in the persons care. Ensuring continuity of care, excellent communication and support with care planning and risk management. This could be SEDCAS, CMHS, GPs and other services.
The person will support with signposting where necessary.
Ability to manage and communicate about issues, which can be complex and distressing.
Must be able to maintain professionalism when dealing with occasional aggressive, abusive, or distressed patients and families.
Obtain and record informed consent from clients at each contact in accordance with Livewell SW policy.
Negotiate with clients and carers to identify and formulate client-centred goals and demonstrate ongoing evaluation of client progress using agreed outcome measures, where necessary.
Use appropriate verbal and non-verbal communication tools e.g., instructions, motivation, diagrams, and pictures.
To be able to adapt style of communication if the patient has communication, cognitive or other problems that may create a barrier to communication affecting ultimate treatment outcomes eg using appropriate verbal and non-verbal communication tools e.g. instructions, motivation, diagrams, and pictures.
Have direct face to face responsibility for client contact when assessing or treating.
Dealing with clients daily who may be verbally or physically aggressive. To treat clients who are upset and distressed e.g., when clients and families are coming to terms with a complex mental health condition.
Provide specialist advice via written or verbal instruction to clients, carers and relatives. This may be exercise programmes, health education, preventative or condition- specific advice.
Responsibility for implementation of policy and/or service developments
To plan and develop a robust and multidisciplinary approach to managing patients with physical and mental health needs, within the footprint of Livewell Southwest.
The postholder would also be responsible for the development of future initiatives and will be involved in setting up new processes, and the writing of policies for Livewell.
Identify and manage clinical and other risks. Record near misses and actual events through the incident reporting process.
Undertake measurement, evaluation, and audit of the service to improve quality, standards and contribute to the evidence base. Promptly act on feedback from clients to improve their experience.
The post holder will have responsibility for the development of Perinatal Team service as well as working in collaboration with management colleagues to develop frictionless care pathways.
The post holder will work with other senior staff within the recovery pathway, such as CMHT and other stakeholders to develop initiatives and improve care.
Continuously develop depth of knowledge in own field and support others to do so.
Proactively promote services and seek opportunities for service development or business opportunities.
To contribute to the development and implementation of local/team/departmental policies and standards with support from senior staff and to educate other team members in their implementation.
Work within the multi-disciplinary to team to ensure consistent and equitable application of all Livewell SW policies.
Provide timely data about team performance and client outcome measures related to activity and contract monitoring regularly or as required.
Carry out audit to improve service and compliance with local and national standards, to facilitate best practice and enhance service delivery e.g., audit of the completion of nutrition screening tools on all wards.
To be responsible for producing and updating patient resources in line with current research.
To be responsible for disseminating and implementing local national guidelines and policies.
To attend and contribute to relevant team/service meetings.
To co-ordinate, monitor and maintain up-to-date standards of practice.
Please see attached full job description and person specification
Person Specification
Knowledge
Essential
- Perinatal subtypes of diagnosis, knowledge of perinatal care pathway, knowledge of evidence based recommended treatments, knowledge of initiatives within perinatal community, knowledge of assessment of physical risk and evidence base
- Acute Mental Health
- Mental Health Act and Mental Capacity Act
- Physical health needs Knowledge of Livewell Southwest
- policies to support management of service
- Computer literacy skills, including quick and accurate use of keyboard, presentation of data, word processing, electronic delivery of presentations report writing and internet use to inform practice.
Skills
Essential
- An ability to be able to use highly developed interpersonal
- and communication skills to impact on the behaviour and views of clients with severely challenging, sometimes life threatening behaviours on a frequent basis
- Ability to undertake a full set of physical observations and respond accordingly.
- Demonstrate a high level of empathy, self-awareness and emotional resilience having to cope with emotionally demanding situations on a frequent basis
- Able to use advanced analytical skills and to concentrate for prolonged periods during emotive and stressful situations.
- Ability to demonstrate a high level of time management and organisational skills
- Able to work within codes of practice of NMC policies and procedures
- Highly specialist skills demonstrating varied comprehensive clinical experience in order to deliver best practice for a range of complex conditions.
- Current valid UK driving licence or an ability to access various sites/ patient
- homes across the locality within an efficient time frame.
- Aneffectiveteamworkerwho is empathetic and approachable
- Proactive, with an ability to set up new initiatives.
- Flexible regarding duties and ability to cope with change
- Ability to take ownership and leadership of new projects, national initiatives and service development.
- Ability to work under pressure and to manage crisis and risk management.
- Ability to work within a structured care pathway across two different services.
Qualifications
Essential
- RMN/Dip HE/BSc Mental Health Nursing with relevant experience
- RGN/Dip HE/BSc General Nurse with relevant experience
- NMC registration
- Significant relevant experience and/ or evidence of post grad level study in a relevant area
- Evidence of on-going professional development. There is a requirement to ensure that training is undertaken to ensure sufficient knowledge in both physical and mental health needs
Desirable
- Working towards or hold a certificate in
- counselling skills or have extensive counselling experience.
- European Computer Driving Licence
- Clinical Supervisory Skills Course
Experience
Essential
- Experience of line managing other staff
- Proven relevant experience in working with those who have acute mental health problems.
- Proven experience in assessing the physical/mental health of a patient and associated risk management.
- Proven experience in quality improvement and development of projects.
- Provenexperienceofassessment skills.
- Proven experience of teaching
- Experience of working in/with internal and external agencies including primary care.
- Competence with clients with complex needs, communication issues and/or challenging behaviour
- Varied and comprehensive post-graduate clinical experience across a range of clinical areas.
- Senior level experience of working in a multi-disciplinary team
- Evidence of active participation in audit activities
- Experience of dealing with distressed clients, carers or colleagues
- Experience and competence in negotiating and recording aims of treatment and agreeing a plan of action with; client/relatives/carers/medical staff
Desirable
- Experience of leading and developing new initiatives/ services
- Competence andexperience in
- advancedcommunication skillsincludingnegotiation, motivationalinterviewingand evoking behavioural change in complex cases.
- Experienceofworkingina mental health unit/ ward
- Experience and evidence of developing evidence based literature, guidelines and protocols for a range of more complex needs for a wide range of people e.g. clients with Mental Illness or neurological impairment, carers, general public and healthcare workers
Person Specification
Knowledge
Essential
- Perinatal subtypes of diagnosis, knowledge of perinatal care pathway, knowledge of evidence based recommended treatments, knowledge of initiatives within perinatal community, knowledge of assessment of physical risk and evidence base
- Acute Mental Health
- Mental Health Act and Mental Capacity Act
- Physical health needs Knowledge of Livewell Southwest
- policies to support management of service
- Computer literacy skills, including quick and accurate use of keyboard, presentation of data, word processing, electronic delivery of presentations report writing and internet use to inform practice.
Skills
Essential
- An ability to be able to use highly developed interpersonal
- and communication skills to impact on the behaviour and views of clients with severely challenging, sometimes life threatening behaviours on a frequent basis
- Ability to undertake a full set of physical observations and respond accordingly.
- Demonstrate a high level of empathy, self-awareness and emotional resilience having to cope with emotionally demanding situations on a frequent basis
- Able to use advanced analytical skills and to concentrate for prolonged periods during emotive and stressful situations.
- Ability to demonstrate a high level of time management and organisational skills
- Able to work within codes of practice of NMC policies and procedures
- Highly specialist skills demonstrating varied comprehensive clinical experience in order to deliver best practice for a range of complex conditions.
- Current valid UK driving licence or an ability to access various sites/ patient
- homes across the locality within an efficient time frame.
- Aneffectiveteamworkerwho is empathetic and approachable
- Proactive, with an ability to set up new initiatives.
- Flexible regarding duties and ability to cope with change
- Ability to take ownership and leadership of new projects, national initiatives and service development.
- Ability to work under pressure and to manage crisis and risk management.
- Ability to work within a structured care pathway across two different services.
Qualifications
Essential
- RMN/Dip HE/BSc Mental Health Nursing with relevant experience
- RGN/Dip HE/BSc General Nurse with relevant experience
- NMC registration
- Significant relevant experience and/ or evidence of post grad level study in a relevant area
- Evidence of on-going professional development. There is a requirement to ensure that training is undertaken to ensure sufficient knowledge in both physical and mental health needs
Desirable
- Working towards or hold a certificate in
- counselling skills or have extensive counselling experience.
- European Computer Driving Licence
- Clinical Supervisory Skills Course
Experience
Essential
- Experience of line managing other staff
- Proven relevant experience in working with those who have acute mental health problems.
- Proven experience in assessing the physical/mental health of a patient and associated risk management.
- Proven experience in quality improvement and development of projects.
- Provenexperienceofassessment skills.
- Proven experience of teaching
- Experience of working in/with internal and external agencies including primary care.
- Competence with clients with complex needs, communication issues and/or challenging behaviour
- Varied and comprehensive post-graduate clinical experience across a range of clinical areas.
- Senior level experience of working in a multi-disciplinary team
- Evidence of active participation in audit activities
- Experience of dealing with distressed clients, carers or colleagues
- Experience and competence in negotiating and recording aims of treatment and agreeing a plan of action with; client/relatives/carers/medical staff
Desirable
- Experience of leading and developing new initiatives/ services
- Competence andexperience in
- advancedcommunication skillsincludingnegotiation, motivationalinterviewingand evoking behavioural change in complex cases.
- Experienceofworkingina mental health unit/ ward
- Experience and evidence of developing evidence based literature, guidelines and protocols for a range of more complex needs for a wide range of people e.g. clients with Mental Illness or neurological impairment, carers, general public and healthcare workers
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Livewell Southwest
Address
First Floor Ridgeview
Plympton Clinic
Plymouth
Devon
PL7 2AU
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Employer details
Employer name
Livewell Southwest
Address
First Floor Ridgeview
Plympton Clinic
Plymouth
Devon
PL7 2AU
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
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Posted 28 day(s) ago
Reference: B9832-2026-NM-10402-2
Job summary
Up to 37.5 hours per week.
Are you a Health Visitor who wants to make a difference in the lives of children, young people and their families across Plymouth? If so, then we need you to help us in the delivery of an innovative Health Visiting Service within our Public Health Nursing 0-19 service
Main duties of the job
You will be a Health Visitor (SCPHN) with team leadership skills, looking for a diverse and exciting post within Public Health Nursing. You will be forward thinking, proactive, and committed to improving the health outcomes of children, families and communities.
This role may not be eligible for sponsorship under the Skilled Worker route; please refer to the Direct Gov website for more information with regards to eligibility.
Please note that Livewell may close the job advertisement earlier than the specified deadline if a high number of applications are submitted. Therefore, we recommend you submit your application at the earliest opportunity.
All Livewell staff are expected to be able and willing to work across a 7 day service.
About us
Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values, kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Details
Date posted
19 August 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year pa, pro-rata
Contract
Permanent
Working pattern
Full-time, Part-time, Job share, Flexible working
Reference number
B9832-2026-NM-10402-2
Job locations
Livewell South West
Mount Gould Road
Plymouth
PL4 7QD
United Kingdom
Job description
Job responsibilities
- To work with individuals, families, schools and the community.
- To work in multi-agency partnerships, for example, Social care and other agencies.
- The wider SCPHN 0-19 team and Livewell Southwest, e.g. Public Health, Children and Families, Performance Management.
- The Primary Health Care Team.
- University Hospitals Plymouth departments, e.g. Paediatric Department; Neonatal Outreach, Emergency Department, Safeguarding Children's Office.
- Child and Adolescent Mental Health Services.
- Midwifery
- Education departments, e.g. Plymouth University and Professional Training & Development Department
- Schools, Nurseries and Children Centres.
Professional Duties & Responsibilities:
- To practice the principles of Community Public Health Nursing as reflected in the wider definition described in the NMC competencies.
- Search for Health needs including surveillance and assessment.
- Stimulation of awareness of health needs including strategic leadership, promoting and protecting health.
- Influence on policies affecting health including developing quality and risk management, policy and strategic development.
- Facilitation of health enhancing activities including developing services and programs working with and for communities and Schools.
- There are frequent requirements for concentration and the work pattern is unpredictable.
- Occasionally within the course of employment attendance to court may be required to give evidence.
- There is constant change management/process affecting community service delivery.
- There is exposure to highly distressing or highly emotional situations, some potentially dangerous situations in the community, e.g. Drug & Alcohol Misuse, Violence and clients displaying mental health symptoms.
- Specialist Community Public Health Nurses deal with highly emotionally charged clients to safeguard children. The frequency of exposure is variable.
- Specialist Community Public Health Nurses are expected to be flexible and adaptable working in different bases to cover colleagues and service provision during sickness and study leave and utilising the resources available to them.
- They are easily accessible to the public, receive and cope with frequent interruptions throughout the day.
- During visits they may be required to work in unpleasant home environments, e.g. dirty, excrement, aggression.
- Likelihood of movement of base due to changing practice.
- To have specialist knowledge across the range of work procedures and practice underpinned by theoretical knowledge or relevant practical experience.
- To encourage the uptake of immunisations.
- To act as an advocate for clients, liaising with agencies within and outside the health service.
- To participate in and initiate multi-agency, activities and meetings as required.
- To work in partnership with children, young people and families to identify health needs that promotes and supports a healthy lifestyle. To take appropriate action in response to any deviation from the normal which may include referral to team members or other agencies?
- To identify children in need and respond in line with national and local requirements.
- To be the lead practitioner for families here there are identified child welfare concerns.
- To be responsible for managing, organising and promoting the needs of the caseload and neighbourhood public health.
- To take an innovative approach to practice in response to a changing service.
- To actively participate in Clinical and Professional Governance, team meetings by regular attendance, contributing to the content and agenda and provide evidence of participation.
- To be actively involved in the delivery of the NHS Public Health agenda as identified in the citywide Public Health Development Plan.
- To actively seek and promote client participation in planning delivery and evaluation of services.
- To be responsible for seeking to influence policy and strategic planning affecting service delivery.
- To take a leadership role as service delivery requires, e.g. specialist interest group, working parties.
- To ensure that equipment used during delivery of a School Nursing service is maintained appropriately.
- To participate in regular Clinical Supervision, Line Management, Appraisals and Caseload Supervision, as per Policies.
- To participate in the recruitment and selection process of prospective employees, e.g. SCPHN, Student SCPHN, Skill mix team members.
- To be a Line Manager to Band 2, 3, 4 and 5 as identified by the Team Manager
- To provide staff with appraisals as per Livewell Southwest Policy.
- To be responsible for management of annual leave, study leave and sick leave of staff.
- To manage disciplinary issues and complaints following Livewell Southwest Protocols and procedures.
- To supervise and facilitate student placements as required.
- To contribute to Livewell Southwest requirements for data collection and sharing of information.
- To access annual appraisals, identify training needs and develop a continuing professional development plan.
- To facilitate and provide practice based teaching and training to colleagues and identify opportunities for knowledge sharing within other organisations.
- To have a professional responsibility to ensure that staff access the training as identified in their appraisal.
- To provide mentorship/ preceptorship to newly qualified or appointed staff.
- To utilize the framework of Clinical Governance to learn from critical incidents and apply to practice.
- To ensure that skills in audit and research are maintained.
- To assist in Livewell Southwest research and audit, as required.
- To maintain a personal professional portfolio of continuing professional development as required by the NMC.
- Responsible for participating in audit and data entry thus demonstrating contribution to Livewell Southwest targets.
- To work within the clinical effectiveness framework using available evidence, research and audit to plan, implement and evaluate care.
- To attend in service training required by the needs of the service and organisation.
Job description
Job responsibilities
- To work with individuals, families, schools and the community.
- To work in multi-agency partnerships, for example, Social care and other agencies.
- The wider SCPHN 0-19 team and Livewell Southwest, e.g. Public Health, Children and Families, Performance Management.
- The Primary Health Care Team.
- University Hospitals Plymouth departments, e.g. Paediatric Department; Neonatal Outreach, Emergency Department, Safeguarding Children's Office.
- Child and Adolescent Mental Health Services.
- Midwifery
- Education departments, e.g. Plymouth University and Professional Training & Development Department
- Schools, Nurseries and Children Centres.
Professional Duties & Responsibilities:
- To practice the principles of Community Public Health Nursing as reflected in the wider definition described in the NMC competencies.
- Search for Health needs including surveillance and assessment.
- Stimulation of awareness of health needs including strategic leadership, promoting and protecting health.
- Influence on policies affecting health including developing quality and risk management, policy and strategic development.
- Facilitation of health enhancing activities including developing services and programs working with and for communities and Schools.
- There are frequent requirements for concentration and the work pattern is unpredictable.
- Occasionally within the course of employment attendance to court may be required to give evidence.
- There is constant change management/process affecting community service delivery.
- There is exposure to highly distressing or highly emotional situations, some potentially dangerous situations in the community, e.g. Drug & Alcohol Misuse, Violence and clients displaying mental health symptoms.
- Specialist Community Public Health Nurses deal with highly emotionally charged clients to safeguard children. The frequency of exposure is variable.
- Specialist Community Public Health Nurses are expected to be flexible and adaptable working in different bases to cover colleagues and service provision during sickness and study leave and utilising the resources available to them.
- They are easily accessible to the public, receive and cope with frequent interruptions throughout the day.
- During visits they may be required to work in unpleasant home environments, e.g. dirty, excrement, aggression.
- Likelihood of movement of base due to changing practice.
- To have specialist knowledge across the range of work procedures and practice underpinned by theoretical knowledge or relevant practical experience.
- To encourage the uptake of immunisations.
- To act as an advocate for clients, liaising with agencies within and outside the health service.
- To participate in and initiate multi-agency, activities and meetings as required.
- To work in partnership with children, young people and families to identify health needs that promotes and supports a healthy lifestyle. To take appropriate action in response to any deviation from the normal which may include referral to team members or other agencies?
- To identify children in need and respond in line with national and local requirements.
- To be the lead practitioner for families here there are identified child welfare concerns.
- To be responsible for managing, organising and promoting the needs of the caseload and neighbourhood public health.
- To take an innovative approach to practice in response to a changing service.
- To actively participate in Clinical and Professional Governance, team meetings by regular attendance, contributing to the content and agenda and provide evidence of participation.
- To be actively involved in the delivery of the NHS Public Health agenda as identified in the citywide Public Health Development Plan.
- To actively seek and promote client participation in planning delivery and evaluation of services.
- To be responsible for seeking to influence policy and strategic planning affecting service delivery.
- To take a leadership role as service delivery requires, e.g. specialist interest group, working parties.
- To ensure that equipment used during delivery of a School Nursing service is maintained appropriately.
- To participate in regular Clinical Supervision, Line Management, Appraisals and Caseload Supervision, as per Policies.
- To participate in the recruitment and selection process of prospective employees, e.g. SCPHN, Student SCPHN, Skill mix team members.
- To be a Line Manager to Band 2, 3, 4 and 5 as identified by the Team Manager
- To provide staff with appraisals as per Livewell Southwest Policy.
- To be responsible for management of annual leave, study leave and sick leave of staff.
- To manage disciplinary issues and complaints following Livewell Southwest Protocols and procedures.
- To supervise and facilitate student placements as required.
- To contribute to Livewell Southwest requirements for data collection and sharing of information.
- To access annual appraisals, identify training needs and develop a continuing professional development plan.
- To facilitate and provide practice based teaching and training to colleagues and identify opportunities for knowledge sharing within other organisations.
- To have a professional responsibility to ensure that staff access the training as identified in their appraisal.
- To provide mentorship/ preceptorship to newly qualified or appointed staff.
- To utilize the framework of Clinical Governance to learn from critical incidents and apply to practice.
- To ensure that skills in audit and research are maintained.
- To assist in Livewell Southwest research and audit, as required.
- To maintain a personal professional portfolio of continuing professional development as required by the NMC.
- Responsible for participating in audit and data entry thus demonstrating contribution to Livewell Southwest targets.
- To work within the clinical effectiveness framework using available evidence, research and audit to plan, implement and evaluate care.
- To attend in service training required by the needs of the service and organisation.
Person Specification
Qualifications
Essential
- Specialist Community Public Health Nurse Certificate, Diploma or Degree.
- NMC Registration.
- Relevant post registration course.
Desirable
- Registered Nurse Prescriber with current NMC registration.
Experience
Essential
- Experience of working with children, young people and families.
- Working with complex families.
- Demonstrate experience of working with child protection concerns.
- Able to work effectively in a multi agency arena.
Knowledge
Essential
- Demonstrate knowledge current health issues relating to children and families.
- Demonstrate knowledge in:
- Children Act,
- Healthy Child Programme.
- Framework for Assessment.
- Child Protection.
- Evidence of research based practice.
- Evidence of continuing professional development.
- To have understanding of current Government Policies affecting living, culture/racism/disability.
- Knowledge of requirements of those children and families with complex needs.
Skills
Essential
- Ability to work effectively with a multi-disciplinary team.
- Self-manage time.
- Reliable, empathetic, approachable, understanding, non-judgmental and tolerant.
- Adaptable.
- Diplomatic and flexible.
- Team Player.
- Leadership.
Desirable
- Able to lead and line manage a team of skill mix in delivering a service.
Person Specification
Qualifications
Essential
- Specialist Community Public Health Nurse Certificate, Diploma or Degree.
- NMC Registration.
- Relevant post registration course.
Desirable
- Registered Nurse Prescriber with current NMC registration.
Experience
Essential
- Experience of working with children, young people and families.
- Working with complex families.
- Demonstrate experience of working with child protection concerns.
- Able to work effectively in a multi agency arena.
Knowledge
Essential
- Demonstrate knowledge current health issues relating to children and families.
- Demonstrate knowledge in:
- Children Act,
- Healthy Child Programme.
- Framework for Assessment.
- Child Protection.
- Evidence of research based practice.
- Evidence of continuing professional development.
- To have understanding of current Government Policies affecting living, culture/racism/disability.
- Knowledge of requirements of those children and families with complex needs.
Skills
Essential
- Ability to work effectively with a multi-disciplinary team.
- Self-manage time.
- Reliable, empathetic, approachable, understanding, non-judgmental and tolerant.
- Adaptable.
- Diplomatic and flexible.
- Team Player.
- Leadership.
Desirable
- Able to lead and line manage a team of skill mix in delivering a service.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Livewell Southwest
Address
Livewell South West
Mount Gould Road
Plymouth
PL4 7QD
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Employer details
Employer name
Livewell Southwest
Address
Livewell South West
Mount Gould Road
Plymouth
PL4 7QD
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 28 day(s) ago
Reference: B9832-2026-PTA-1643
Job summary
The Children & Young Peoples (CYP) Speech and Language Service is operationally managed within the Children Young People & Families Service (CYPFS) directorate, together with other physical and mental health, community and inpatient services.
This exciting role is pivotal in providing leadership during a period of continued service transformation and improvement. The Service Manager will lead the delivery of high-quality, safe and effective services, ensuring that children, young people and families receive timely, responsive and person-centred care in Plymouth.
This service is offered to children and young people aged 0-19 years and their families, registered with a Plymouth General Practice, supporting those who experience difficulties communicating, speaking clearly, understanding language, or swallowing.
The service promotes speech, language and communication development and offers Early Help, providing more advice and help at an early stage, working with system partners. This involves delivering training to early years settings and schools and acting in a consultative capacity to manage requests for help. Specialist services are then offered as required.
Please note that Livewell may close the job advertisement earlier than the specified deadline if a high number of applications are submitted. Therefore, we recommend you submit your application at the earliest opportunity
Main duties of the job
The post holder is responsible for the development & delivery of high-quality speech &language services for children & young people through leadership &management &deployment of resources within a defined budget.
The Service Manager will develop & maintain strong relationships across health, education, social care & voluntary sector partners, creating opportunities for integrated &collaborative working. The Service Manager will support the ongoing development of services across Plymouth.
The Service Manager will work closely with Team Managers, Clinical Lead & Professional Leads & will contribute to the wider CYPFS Senior Leadership Team to enhance quality, performance and service delivery across children's speech & language services.
The role provides a visible & accessible management presence within the service. The post holder will define & assure high standards of care through strong leadership, effective governance & a clear vision for service development. Promoting excellent clinical practice, safeguarding, quality improvement & positive outcomes for children & young people will be a crucial part of the role.
All Livewell Southwest staff are expected to able and willing to work across a 7 day service.
Job Share(s) Considered
please note that this role may not be eligible for sponsorship under the Skilled Worker route, please refer to the Direct Gov website for more information with regards to eligibility
About us
Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values, kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Details
Date posted
19 August 2026
Pay scheme
Agenda for change
Band
Band 8a
Salary
£57,528 to £64,750 a year pro rata
Contract
Permanent
Working pattern
Full-time, Part-time, Job share, Flexible working
Reference number
B9832-2026-PTA-1643
Job locations
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Job description
Job responsibilities
JOB PURPOSE
The post holder is responsible for the development and delivery of high-quality speech and language services for children & young people through leadership and management and deployment of resources within a defined budget.
The Service Manager will develop and maintain strong relationships across health, education, social care and voluntary sector partners, creating opportunities for integrated and collaborative working. The Service Manager will support the ongoing development of services across Plymouth.
The role is pivotal in providing leadership during a period of continued service transformation and improvement. The Service Manager will lead the delivery of high-quality, safe and effective services, ensuring that children, young people and families receive timely, responsive and person-centred care.
The Service Manager will work closely with Team Managers, Clinical Lead and Professional Leads and will contribute to the wider CYPFS Senior Leadership Team to enhance quality, performance and service delivery across childrens speech and language services.
The role provides a visible and accessible management presence within the service. The post holder will define and assure high standards of care through strong leadership, effective governance and a clear vision for service development. Promoting excellent clinical practice, safeguarding, quality improvement and positive outcomes for children and young people will be a crucial part of the role.
The Service Manager will also hold line management responsibilities for designated operational managers. This role will support workforce development, service innovation and the continued improvement of childrens speech and language provision across Plymouth.
Accountable to the CYPFS Directorate Manager, they will lead on service development and re-design, ensure recommendations from After Action Reviews (AARs), near misses, complaints, incidents and service user involvement are implemented and lead staff to deliver a high quality and effective service, which meets commissioner requirements.
SCOPE AND RANGE
The Children & Young Peoples (CYP) Speech and Language Service is operationally managed within the Children Young People & Families Service (CYPFS) directorate, together with other physical and mental health, community and inpatient services.
This service is offered to children and young people aged 0-19 years and their families, registered with a Plymouth General Practice, supporting those who experience difficulties communicating, speaking clearly, understanding language, or swallowing.
The service is made up of speech and language therapists, assistants and administrative staff.
The service promotes speech, language and communication development and offers Early Help, providing more advice and help at an early stage, working with system partners. This involves delivering training to early years settings and schools and acting in a consultative capacity to manage requests for help. Specialist services are then offered as required.
The service has undergone significant re-design over recent years and delivers services in line with the iThrive model, which puts prevention at the heart of everything we do. Operating an open referral system, parents, caregivers, and professionals can submit a "Request for Help" form directly into the service.
There are strong links with Plymouth Marjon Universitys Speech and Language Therapy degree programme with Livewell providing clinical placements and opportunities for research and development.
For full details regarding this role, please see the document entitled Job Description with Personal Spec.
Job description
Job responsibilities
JOB PURPOSE
The post holder is responsible for the development and delivery of high-quality speech and language services for children & young people through leadership and management and deployment of resources within a defined budget.
The Service Manager will develop and maintain strong relationships across health, education, social care and voluntary sector partners, creating opportunities for integrated and collaborative working. The Service Manager will support the ongoing development of services across Plymouth.
The role is pivotal in providing leadership during a period of continued service transformation and improvement. The Service Manager will lead the delivery of high-quality, safe and effective services, ensuring that children, young people and families receive timely, responsive and person-centred care.
The Service Manager will work closely with Team Managers, Clinical Lead and Professional Leads and will contribute to the wider CYPFS Senior Leadership Team to enhance quality, performance and service delivery across childrens speech and language services.
The role provides a visible and accessible management presence within the service. The post holder will define and assure high standards of care through strong leadership, effective governance and a clear vision for service development. Promoting excellent clinical practice, safeguarding, quality improvement and positive outcomes for children and young people will be a crucial part of the role.
The Service Manager will also hold line management responsibilities for designated operational managers. This role will support workforce development, service innovation and the continued improvement of childrens speech and language provision across Plymouth.
Accountable to the CYPFS Directorate Manager, they will lead on service development and re-design, ensure recommendations from After Action Reviews (AARs), near misses, complaints, incidents and service user involvement are implemented and lead staff to deliver a high quality and effective service, which meets commissioner requirements.
SCOPE AND RANGE
The Children & Young Peoples (CYP) Speech and Language Service is operationally managed within the Children Young People & Families Service (CYPFS) directorate, together with other physical and mental health, community and inpatient services.
This service is offered to children and young people aged 0-19 years and their families, registered with a Plymouth General Practice, supporting those who experience difficulties communicating, speaking clearly, understanding language, or swallowing.
The service is made up of speech and language therapists, assistants and administrative staff.
The service promotes speech, language and communication development and offers Early Help, providing more advice and help at an early stage, working with system partners. This involves delivering training to early years settings and schools and acting in a consultative capacity to manage requests for help. Specialist services are then offered as required.
The service has undergone significant re-design over recent years and delivers services in line with the iThrive model, which puts prevention at the heart of everything we do. Operating an open referral system, parents, caregivers, and professionals can submit a "Request for Help" form directly into the service.
There are strong links with Plymouth Marjon Universitys Speech and Language Therapy degree programme with Livewell providing clinical placements and opportunities for research and development.
For full details regarding this role, please see the document entitled Job Description with Personal Spec.
Person Specification
Knowledge
Essential
- Knowledge of current NHS policies/processes and structures especially relating to CSLT e.g. SEND Reforms and Families First frameworks.
- An understanding of multi-agency working across the Health, Education and Social care spectrum and voluntary and independent sector.
- Operational experience and knowledge across a range of Health, Education and Social Care service areas.
- Excellent understanding and application of business management skills and financial acumen.
- Excellent project management skills.
- Well-developed leadership skills
- Ability to work on own initiative and also as an effective team member
- Ability to manage substantial programmes of change
- Excellent communication skills
- Ability to prioritise own workload
- Able to manage difficult situations effectively
- Excellent verbal and written skills
- Good numerical skills
- Excellent facilitation and arbitration skills
- Good IT/word processing skills
Qualifications
Essential
- Educated to masters level with a relevant clinical or management/leadership qualification or equivalent experience.
Desirable
- Degree in clinical area i.e. SLT, Nursing, Social Work, Therapy
Experience
Essential
- Experience of senior public sector management (NHS and/or Local Government) demonstrating effective track record of managing complex services and large budgets.
- Change management experience
- Experience in project management
- Experience of leading and developing local services
- Significant, relevant experience of managing CSLT services or other equivalent position
- Experience of wider Health, Education and Social Care
- Managing budgets and ability to monitor and assess financial information
- Implementing strategy and guidance
- Presentation skills
- Experience of conducting audits
- Experience of managing teams within a Performance Framework
- Developing, interpreting and implementing local service/Trust/National policies and using these to inform the strategic direction for teams/services
- Evaluating workforce development and skill mix in addition to participating in recruitment and selection of staff
Desirable
- Management experience within health, education or social care provision including working with senior clinicians/professionals
- Experience of working with complex data and alongside Business Intelligence and Finance colleagues to inform performance trajectories and workforce plans
Skills
Essential
- Ability to provide and receive highly complex and emotive information with staff, service users, carers and other stakeholders
- Good project management skills and the ability to see through tasks to their successful conclusion within timescales and budgets.
- Good performance management skills combining clarity around expectations, direction and holding others to account
- Excellent organisational skills with the ability and flexibility to deal with more than one task at a time and move between tasks in order to respond to changing priorities and demands
- Developed interpersonal skills with the ability to communicate at a variety of levels
- Ability to present information clearly to a variety of audiences, verbally and in written reports
- Ability to analyse and interpret performance and financial information
- Resilient and self-motivated with drive and vision that is able to work on own and manage a range of priorities often with completing agendas
- Can use constructive criticism and openly seeks to review and reflect on own style and presentation
- Demonstrate support for the values and beliefs of Livewell Southwest and commitment to the aims and values of the NHS combined with high personal integrity
- Must have self-confidence to challenge traditional practice and the persistence to address difficult enduring issues
- Competent IT skills and knowledge of databases
- Ability to travel between locations
Person Specification
Knowledge
Essential
- Knowledge of current NHS policies/processes and structures especially relating to CSLT e.g. SEND Reforms and Families First frameworks.
- An understanding of multi-agency working across the Health, Education and Social care spectrum and voluntary and independent sector.
- Operational experience and knowledge across a range of Health, Education and Social Care service areas.
- Excellent understanding and application of business management skills and financial acumen.
- Excellent project management skills.
- Well-developed leadership skills
- Ability to work on own initiative and also as an effective team member
- Ability to manage substantial programmes of change
- Excellent communication skills
- Ability to prioritise own workload
- Able to manage difficult situations effectively
- Excellent verbal and written skills
- Good numerical skills
- Excellent facilitation and arbitration skills
- Good IT/word processing skills
Qualifications
Essential
- Educated to masters level with a relevant clinical or management/leadership qualification or equivalent experience.
Desirable
- Degree in clinical area i.e. SLT, Nursing, Social Work, Therapy
Experience
Essential
- Experience of senior public sector management (NHS and/or Local Government) demonstrating effective track record of managing complex services and large budgets.
- Change management experience
- Experience in project management
- Experience of leading and developing local services
- Significant, relevant experience of managing CSLT services or other equivalent position
- Experience of wider Health, Education and Social Care
- Managing budgets and ability to monitor and assess financial information
- Implementing strategy and guidance
- Presentation skills
- Experience of conducting audits
- Experience of managing teams within a Performance Framework
- Developing, interpreting and implementing local service/Trust/National policies and using these to inform the strategic direction for teams/services
- Evaluating workforce development and skill mix in addition to participating in recruitment and selection of staff
Desirable
- Management experience within health, education or social care provision including working with senior clinicians/professionals
- Experience of working with complex data and alongside Business Intelligence and Finance colleagues to inform performance trajectories and workforce plans
Skills
Essential
- Ability to provide and receive highly complex and emotive information with staff, service users, carers and other stakeholders
- Good project management skills and the ability to see through tasks to their successful conclusion within timescales and budgets.
- Good performance management skills combining clarity around expectations, direction and holding others to account
- Excellent organisational skills with the ability and flexibility to deal with more than one task at a time and move between tasks in order to respond to changing priorities and demands
- Developed interpersonal skills with the ability to communicate at a variety of levels
- Ability to present information clearly to a variety of audiences, verbally and in written reports
- Ability to analyse and interpret performance and financial information
- Resilient and self-motivated with drive and vision that is able to work on own and manage a range of priorities often with completing agendas
- Can use constructive criticism and openly seeks to review and reflect on own style and presentation
- Demonstrate support for the values and beliefs of Livewell Southwest and commitment to the aims and values of the NHS combined with high personal integrity
- Must have self-confidence to challenge traditional practice and the persistence to address difficult enduring issues
- Competent IT skills and knowledge of databases
- Ability to travel between locations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Livewell Southwest
Address
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Employer details
Employer name
Livewell Southwest
Address
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
CAMHS Early Help developmental Liaison Practitioner
Livewell Southwest View all jobs
Posted 28 day(s) ago
Reference: B9832-2026-NM-10355-3
Job summary
30 hours per week. This is a developmental post within Child and Adolescent Mental Health Service (CAMHS) within Livewell Southwest CiC has the opportunity over the next 7 years to really shape Children Young People and Family Services.
There is an exciting opportunity for a professional registered clinician band 5 for a developmental post into a band 6, this post will involve competencies which will need to be completed within 2 years dependent on current experience.
Job Share(s) Considered
Main duties of the job
The post holder is responsible for supporting the emotional, psychological and social wellbeing of children and young people with a drive for early intervention. Enabling cultural change in the way first contact services can support children and young people with mental health problems. In line with 2019 NHS Long term plan strategic vision for CAMHS the post holder will actively promote resilience, prevention and early intervention to children and young people in the community.
The post holder will offer consultation about identified young people to the referrer, network or directly to the child, young person and their family. The post holder will be responsible for the co-ordination of further assessment, targeted intervention or group that would meet the needs of the child or young person.
Please see the attached job description for the full list of main duties and responsibilities of the role.
This role may not be eligible for sponsorship under the Skilled Worker route; please refer to the Direct Gov website for more information with regards to eligibility.
Please note that Livewell may close the job advertisement earlier than the specified deadline if a high number of applications are submitted. Therefore, we recommend you submit your application at the earliest opportunity.
All Livewell staff are expected to be able and willing to work across a 7 day service.
About us
Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values, kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Details
Date posted
19 August 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year pro-rata
Contract
Permanent
Working pattern
Part-time, Job share, Flexible working
Reference number
B9832-2026-NM-10355-3
Job locations
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Job description
Job responsibilities
Developmental post Band 5 Mental health practitioner initially.
The postholder is responsible for supporting the emotional, psychological and social wellbeing of children and young people - early intervention. Enabling cultural change in the way first contact services can support children and young people with mental health problems. In line with 2015 Future in Mind strategic vision for CAMHS the post holder will actively promote resilience, prevention and early intervention to children and young people in the community.
This developmental post will involve competencies which will need to be completed within 2 years dependent on current experience and will be assessed through various methods including feedback, self-directed assessment, direct observation and throughout line management. If not achieved within the specified timeframe will not be able to progress onto the band 6.
The post holder will work as the named Early Help liaison practitioner within the locality. The postholder will directly link with other services, families, professionals and schools supporting with potential requests for involvement into CAMHS promoting emotional, health and wellbeing as part of the whole school approach.
The post holder will offer consultation about identified young people to the referrer, network or directly to the child, young person and their family. The post holder will be responsible for the co-ordination of further assessment, targeted intervention or group that would meet the needs of the child or young person.
The post holder will co-ordinate training to community professionals and schools to meet the specific needs of each setting or school and co-facilitate training when appropriate.
2) Briefly describe the main duties of the role -Key responsibilities and tasks
To work as the identified Early Help Liaison practitioner to deliver consultation, advice and signposting to community services and schools working with children and young people who may present with emerging mental health difficulties.
Co-ordination and implementation of evidence based targeted interventions in a timely manner, in collaboration with the other clinicians in the early help pathway.
To ensure that children and young people access timely assessments and the appropriate targeted interventions.
Organisation and delivery of groups based within the school and community setting on a needs led approach. To support the delivery of evidence based programmes for children and young people with mental health issues.
Take a lead in representing CAMHS in multi-agency meetings such as EHAT, SEND meetings or child protection meetings to co-ordinate and have oversight of mental health element of a multi-agency plan around a child.
To function as a member of the locality facing CAMHS early help pathway taking appropriate responsibility for the implementation of decisions made by the team.
Ensure planned interventions are implemented effectively and evaluated using Routine Outcome Monitoring (ROMS)
Participate in the delivery of training programmes for schools and community services from a portfolio of available CAMHS training
Maintain standards of care to highest level within available resources.
To actively participate in line management with senior and junior members of staff.
To liaise effectively with the other CAMHS community teams across the city.
To develop and maintain relationships with providers statutory and non-statutory.
To maintain confidentiality in respect of the young people at all times.
Communicate clearly with children and young people, their families and all other health professional groups about their health problems.
Actively participate in clinical governance and quality improvement initiatives, e.g. clinical audit, essence of care or clinical policy development.
Ensure that children and young people are encouraged to play a part in decision making about the help they need and how they can access specific interventions. This is to promote person-centred planning.
Contribute to the provision of the advice line, providing advice, support, signposting and resources.
Job description
Job responsibilities
Developmental post Band 5 Mental health practitioner initially.
The postholder is responsible for supporting the emotional, psychological and social wellbeing of children and young people - early intervention. Enabling cultural change in the way first contact services can support children and young people with mental health problems. In line with 2015 Future in Mind strategic vision for CAMHS the post holder will actively promote resilience, prevention and early intervention to children and young people in the community.
This developmental post will involve competencies which will need to be completed within 2 years dependent on current experience and will be assessed through various methods including feedback, self-directed assessment, direct observation and throughout line management. If not achieved within the specified timeframe will not be able to progress onto the band 6.
The post holder will work as the named Early Help liaison practitioner within the locality. The postholder will directly link with other services, families, professionals and schools supporting with potential requests for involvement into CAMHS promoting emotional, health and wellbeing as part of the whole school approach.
The post holder will offer consultation about identified young people to the referrer, network or directly to the child, young person and their family. The post holder will be responsible for the co-ordination of further assessment, targeted intervention or group that would meet the needs of the child or young person.
The post holder will co-ordinate training to community professionals and schools to meet the specific needs of each setting or school and co-facilitate training when appropriate.
2) Briefly describe the main duties of the role -Key responsibilities and tasks
To work as the identified Early Help Liaison practitioner to deliver consultation, advice and signposting to community services and schools working with children and young people who may present with emerging mental health difficulties.
Co-ordination and implementation of evidence based targeted interventions in a timely manner, in collaboration with the other clinicians in the early help pathway.
To ensure that children and young people access timely assessments and the appropriate targeted interventions.
Organisation and delivery of groups based within the school and community setting on a needs led approach. To support the delivery of evidence based programmes for children and young people with mental health issues.
Take a lead in representing CAMHS in multi-agency meetings such as EHAT, SEND meetings or child protection meetings to co-ordinate and have oversight of mental health element of a multi-agency plan around a child.
To function as a member of the locality facing CAMHS early help pathway taking appropriate responsibility for the implementation of decisions made by the team.
Ensure planned interventions are implemented effectively and evaluated using Routine Outcome Monitoring (ROMS)
Participate in the delivery of training programmes for schools and community services from a portfolio of available CAMHS training
Maintain standards of care to highest level within available resources.
To actively participate in line management with senior and junior members of staff.
To liaise effectively with the other CAMHS community teams across the city.
To develop and maintain relationships with providers statutory and non-statutory.
To maintain confidentiality in respect of the young people at all times.
Communicate clearly with children and young people, their families and all other health professional groups about their health problems.
Actively participate in clinical governance and quality improvement initiatives, e.g. clinical audit, essence of care or clinical policy development.
Ensure that children and young people are encouraged to play a part in decision making about the help they need and how they can access specific interventions. This is to promote person-centred planning.
Contribute to the provision of the advice line, providing advice, support, signposting and resources.
Person Specification
Qualifications
Essential
- Core qualification in any Mental health modality such as Nursing / Social Worker / Psychology with experience of working with children & young people in mental health.
- Appropriate Registration relevant to professional qualification i.e. NMC, HCPC
Desirable
- Post graduate training qualification in methods of working with children with mental health problems, e.g. counselling, systemic practice or post grad diploma in child and adolescent mental health.
- Clinical supervisor & assessor training to support students on placements or be willing to undertake this training as part of the role.
Knowledge
Essential
- Mental Health presentations and evidenced based interventions to support this.
- Confidentiality
- Safeguarding Children
Desirable
- Team work
- Ethical issues in relation to Mental Health
- System one trained
Skills
Essential
- Mental Health and Risk assessment, , evaluation and intervention skills
- Good organizational skills and be able to prioritise caseload in a timely manner.
- Well developed communication skills both oral and written
- Ability to use IT effectively
- Commitment to anti-oppressive practice
- Ability to work in partnership and in collaboration with others, both in and out of own agency/professional background.
- Commitment to own learning and professional development.
- Evidence of excellent communication skills with children and young people
- Team Work Skills
- Administration Skills
- Interpersonal Skills
- Supervision of Junior Staff
- Responsible and self motivated
- Able to manage own stress
- Flexible & reliable
- Empathetic
Desirable
- Group Interaction Skills
- Change Management Skills
- Ability to recognise and support stress in others
- Mentorship or equivalent
Additional requirements
Essential
- Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
- Ability to work flexibly (hours of work and duties) both as an individual and with other colleagues in LSW and with partner agencies.
- Able to undertake the demands of the post with reasonable adjustments where required.
Experience
Essential
- Experience of post-registration working with children/young people who have experienced mental health and psychological well-being difficulties.
- Knowledge and understanding of difficulties that can impact their own mental health i.e attachment, trauma, parental mental health
- Awareness and knowledge of undertaken assessments along with the processes involved including risk management.
- Maintaining own safety in Community settings by working within relevant policy and be willing to complete training necessary for their role.
- Experience of effective working with families of different cultural backgrounds.
- Knowledge/Experience of working within multi-agency safeguarding systems e.g. child protection conferences, child in need meetings
- Be able to manage your own caseload and time management effectively.
Desirable
- Experience in wide range of settings
- Post registration experience
- Evidence of working with children and young people delivering interventions.
Person Specification
Qualifications
Essential
- Core qualification in any Mental health modality such as Nursing / Social Worker / Psychology with experience of working with children & young people in mental health.
- Appropriate Registration relevant to professional qualification i.e. NMC, HCPC
Desirable
- Post graduate training qualification in methods of working with children with mental health problems, e.g. counselling, systemic practice or post grad diploma in child and adolescent mental health.
- Clinical supervisor & assessor training to support students on placements or be willing to undertake this training as part of the role.
Knowledge
Essential
- Mental Health presentations and evidenced based interventions to support this.
- Confidentiality
- Safeguarding Children
Desirable
- Team work
- Ethical issues in relation to Mental Health
- System one trained
Skills
Essential
- Mental Health and Risk assessment, , evaluation and intervention skills
- Good organizational skills and be able to prioritise caseload in a timely manner.
- Well developed communication skills both oral and written
- Ability to use IT effectively
- Commitment to anti-oppressive practice
- Ability to work in partnership and in collaboration with others, both in and out of own agency/professional background.
- Commitment to own learning and professional development.
- Evidence of excellent communication skills with children and young people
- Team Work Skills
- Administration Skills
- Interpersonal Skills
- Supervision of Junior Staff
- Responsible and self motivated
- Able to manage own stress
- Flexible & reliable
- Empathetic
Desirable
- Group Interaction Skills
- Change Management Skills
- Ability to recognise and support stress in others
- Mentorship or equivalent
Additional requirements
Essential
- Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
- Ability to work flexibly (hours of work and duties) both as an individual and with other colleagues in LSW and with partner agencies.
- Able to undertake the demands of the post with reasonable adjustments where required.
Experience
Essential
- Experience of post-registration working with children/young people who have experienced mental health and psychological well-being difficulties.
- Knowledge and understanding of difficulties that can impact their own mental health i.e attachment, trauma, parental mental health
- Awareness and knowledge of undertaken assessments along with the processes involved including risk management.
- Maintaining own safety in Community settings by working within relevant policy and be willing to complete training necessary for their role.
- Experience of effective working with families of different cultural backgrounds.
- Knowledge/Experience of working within multi-agency safeguarding systems e.g. child protection conferences, child in need meetings
- Be able to manage your own caseload and time management effectively.
Desirable
- Experience in wide range of settings
- Post registration experience
- Evidence of working with children and young people delivering interventions.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Livewell Southwest
Address
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Employer details
Employer name
Livewell Southwest
Address
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 28 day(s) ago
Reference: B9832-2026-AC-1982-2
Job summary
26 hours per week.
We are looking for a high quality, customer focused administrator to join our medical staffing department. Working within a fast paced medical Education department, you will have a keen eye for detail and the ability to juggle the demands of a busy workload. Working with all grades of doctors and medical students, you will be an excellent communicator and act as the first point of contact for all aspects of medical education. You will be present at a weekly teaching session for doctors, where you will provide support with a variety of tasks and so you will need to be able to work autonomously and think on your feet.
Please note that this role may not be eligible for sponsorship under the Skilled Worker route, please refer to the Direct Gov website for more information with regards to eligibility.
All Livewell Southwest staff are expected to able and willing to work across a 7 day service.
Job Share(s) Considered
Please note that Livewell may close the job advertisement earlier than the specified deadline if a high number of applications are submitted. Therefore, we recommend you submit your application at the earliest opportunity.
Main duties of the job
Support the weekly teaching sessions, this can include IT support, minute taking and agendas, booking and setting up rooms
- Produce timetables for medical student placements and teaching
- Coordinate the study leave process for doctors by booking and arranging payment for pre approved courses
- Administrative support to the Medical Education Team
- Coordinate doctors Mandatory Training
- Assist with resident doctor induction
About us
Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values, kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Details
Date posted
19 August 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year pa, pro-rata
Contract
Permanent
Working pattern
Part-time, Job share, Flexible working
Reference number
B9832-2026-AC-1982-2
Job locations
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Job description
Job responsibilities
- To provide support for all aspects of medical education to the DME, College Tutor, Medical School Lead and Medical Education & Staffing Manager in a secretarial / administrative capacity.
- To co-ordinate any routine correspondence in relation to educational matters, ensuring the appropriate dissemination and circulation of such correspondence.
- To follow up on any actions from above correspondence as identified or requested by the DME or Medical Education Manager
- To prepare agendas and papers for relevant educational meetings, attending where necessary to minute take and ensure agreed action points are implemented.
- Coordinate and maintain a database of individual Doctors mandatory training needs to ensure compliance and notify doctors of their individual training compliance records requesting that they book onto relevant training courses in a timely manner.
- On occasion, search for appropriate venues and catering facilities for in house courses and conferences. Prepare such venues to ensure that they are fit for purpose (correct technology available, suitable environment, catering and facilities).
- When in house events are taking place, liaise with both visiting facilitators and participants ensuring that they have the appropriate materials. Maintain attendance logs, actively following up non-attenders, providing reports to supervisors and medical education committee meetings as required.
- General duties to support the Medical Staffing Team as and when appropriate.
- Co-ordinate and set up virtual Reflective practice sessions for Consultants on a monthly basis
- Co-ordinate, administrate, attend & minute-take Psychotherapy meetings with head of Psychotherapy and various Senior Medical Staff ensuring that any action points identified are followed up and completed.
- To form a part of the cross-cover arrangement for the department during periods of annual leave.
Medical Education:
- Biannually produce the schedule for the Mental Health Continuing Professional Development (CPD) programme which takes place weekly and is attended by all grades of Medical Staff. This will involve arranging local and national speakers, arranging venues and on occasion arranging travel expenses.
- Produce certificates of attendance for CPD attendees.
- Produce Certificates for Presenters.
- Request feedback on the CPD and Junior Doctor programmes to ensure that future training plans meet the needs of its audience.
- To produce, coordinate and maintain an up-to-date spreadsheet for assurance that Educational and Clinical Supervisors are meeting the competencies to allow accreditation to supervise Trainees on behalf of Livewell Southwest.
- Be the main point of contact for all Medical Grades enquiring about additional courses or conferences to support their development, providing advice on how to apply for Study Leave and ensure that their individual records are kept up to date.
- Maintain a database that records conferences/external training undertaken by all Medical Grades.
- Where appropriate, book Medical Staff onto the most appropriate training course checking that any pre-requisites are met such as qualifications, compliance with medical registration/PDP/organisational criteria and ensuring they receive all associated paperwork.
Finance:
- To maintain accurate records of study leave funding for monthly submission to HEE for reimbursement. The post holder will also be able to advise on what requests meet funding requirements and which category the study request complies with in the absence of the MESM.
- To co-ordinate and implement the educational programme for Medical Student placements.
Medical School Students:
- To be the first point of contact in dealing with all matters relating to Medical Students placed or due to be placed with LSW.
- To co-ordinate and implement the educational programme for Medical Student placements.
- Assist in the operational process and organisation of the Undergraduate teaching programmes in line with the requirements of Faculty of Medicine and Dentistry - University of Plymouth and related Education / Service level agreement.
- To establish and maintain effective and efficient working relationships with the Medical School regarding Undergraduate placements.
Junior Doctor Induction:
- To jointly co-ordinate the induction process and prepare the Induction Programme for Junior Doctors on a quarterly basis to ensure overall smooth delivery of the programme having regular liaison with MESM to ensure accurate information pertaining to the new Junior Doctors is obtained and that applicable subjects are covered within the Induction programme.
Please see full job description within supporting information.
Job description
Job responsibilities
- To provide support for all aspects of medical education to the DME, College Tutor, Medical School Lead and Medical Education & Staffing Manager in a secretarial / administrative capacity.
- To co-ordinate any routine correspondence in relation to educational matters, ensuring the appropriate dissemination and circulation of such correspondence.
- To follow up on any actions from above correspondence as identified or requested by the DME or Medical Education Manager
- To prepare agendas and papers for relevant educational meetings, attending where necessary to minute take and ensure agreed action points are implemented.
- Coordinate and maintain a database of individual Doctors mandatory training needs to ensure compliance and notify doctors of their individual training compliance records requesting that they book onto relevant training courses in a timely manner.
- On occasion, search for appropriate venues and catering facilities for in house courses and conferences. Prepare such venues to ensure that they are fit for purpose (correct technology available, suitable environment, catering and facilities).
- When in house events are taking place, liaise with both visiting facilitators and participants ensuring that they have the appropriate materials. Maintain attendance logs, actively following up non-attenders, providing reports to supervisors and medical education committee meetings as required.
- General duties to support the Medical Staffing Team as and when appropriate.
- Co-ordinate and set up virtual Reflective practice sessions for Consultants on a monthly basis
- Co-ordinate, administrate, attend & minute-take Psychotherapy meetings with head of Psychotherapy and various Senior Medical Staff ensuring that any action points identified are followed up and completed.
- To form a part of the cross-cover arrangement for the department during periods of annual leave.
Medical Education:
- Biannually produce the schedule for the Mental Health Continuing Professional Development (CPD) programme which takes place weekly and is attended by all grades of Medical Staff. This will involve arranging local and national speakers, arranging venues and on occasion arranging travel expenses.
- Produce certificates of attendance for CPD attendees.
- Produce Certificates for Presenters.
- Request feedback on the CPD and Junior Doctor programmes to ensure that future training plans meet the needs of its audience.
- To produce, coordinate and maintain an up-to-date spreadsheet for assurance that Educational and Clinical Supervisors are meeting the competencies to allow accreditation to supervise Trainees on behalf of Livewell Southwest.
- Be the main point of contact for all Medical Grades enquiring about additional courses or conferences to support their development, providing advice on how to apply for Study Leave and ensure that their individual records are kept up to date.
- Maintain a database that records conferences/external training undertaken by all Medical Grades.
- Where appropriate, book Medical Staff onto the most appropriate training course checking that any pre-requisites are met such as qualifications, compliance with medical registration/PDP/organisational criteria and ensuring they receive all associated paperwork.
Finance:
- To maintain accurate records of study leave funding for monthly submission to HEE for reimbursement. The post holder will also be able to advise on what requests meet funding requirements and which category the study request complies with in the absence of the MESM.
- To co-ordinate and implement the educational programme for Medical Student placements.
Medical School Students:
- To be the first point of contact in dealing with all matters relating to Medical Students placed or due to be placed with LSW.
- To co-ordinate and implement the educational programme for Medical Student placements.
- Assist in the operational process and organisation of the Undergraduate teaching programmes in line with the requirements of Faculty of Medicine and Dentistry - University of Plymouth and related Education / Service level agreement.
- To establish and maintain effective and efficient working relationships with the Medical School regarding Undergraduate placements.
Junior Doctor Induction:
- To jointly co-ordinate the induction process and prepare the Induction Programme for Junior Doctors on a quarterly basis to ensure overall smooth delivery of the programme having regular liaison with MESM to ensure accurate information pertaining to the new Junior Doctors is obtained and that applicable subjects are covered within the Induction programme.
Please see full job description within supporting information.
Person Specification
Experience
Essential
- Substantial secretarial/ administrative experience.
- Proven track record of use of technology to produce reports / database administration.
- Knowledge of manipulating data to produce reports to the pre-set specifications required.
- Demonstrable experience of using the internet to source information in a valid way.
Desirable
- Demonstrable experience of training and education administration in a Healthcare setting.
Skills & Attributes
Essential
- Excellent organisational and prioritising skills.
- Developed IT skills in Microsoft Office systems including Word, Excel, Powerpoint, Publisher and Access.
- Ability to deal with a wide range of tasks and meet deadlines simultaneously.
- Ability to prioritise own workload and escalate issues as necessary.
- Excellent communication / interpersonal skills in order to build good working relationships with senior clinical and non-clinical staff.
- Ability to liaise with professionals from all disciplines and at all levels of the organisation.
- Ability to maintain confidentiality at all times and use discretion.
- Ability to remain calm and focused under pressure.
Other Requirements
Essential
- Willingness to undertake training as necessary to the role
Qualifications
Essential
- Educated to Vocational Level 3 (NVQ3 ) in a relevant subject or equivalent level of qualifications or significant equivalent previous knowledge & experience
- Good general education to GCSE level or equivalent
- Intermediate word processing, MS Office word and excel
Desirable
- IT systems qualification
Person Specification
Experience
Essential
- Substantial secretarial/ administrative experience.
- Proven track record of use of technology to produce reports / database administration.
- Knowledge of manipulating data to produce reports to the pre-set specifications required.
- Demonstrable experience of using the internet to source information in a valid way.
Desirable
- Demonstrable experience of training and education administration in a Healthcare setting.
Skills & Attributes
Essential
- Excellent organisational and prioritising skills.
- Developed IT skills in Microsoft Office systems including Word, Excel, Powerpoint, Publisher and Access.
- Ability to deal with a wide range of tasks and meet deadlines simultaneously.
- Ability to prioritise own workload and escalate issues as necessary.
- Excellent communication / interpersonal skills in order to build good working relationships with senior clinical and non-clinical staff.
- Ability to liaise with professionals from all disciplines and at all levels of the organisation.
- Ability to maintain confidentiality at all times and use discretion.
- Ability to remain calm and focused under pressure.
Other Requirements
Essential
- Willingness to undertake training as necessary to the role
Qualifications
Essential
- Educated to Vocational Level 3 (NVQ3 ) in a relevant subject or equivalent level of qualifications or significant equivalent previous knowledge & experience
- Good general education to GCSE level or equivalent
- Intermediate word processing, MS Office word and excel
Desirable
- IT systems qualification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Livewell Southwest
Address
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Employer details
Employer name
Livewell Southwest
Address
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 28 day(s) ago
Reference: B9832-2026-NM-10428
Job summary
37.5 hours per week.
Harford Ward is offering an exciting job opportunity for the role of Senior HealthCare Assistant. The Healthcare Assistant post is an integral part of the Multi Disciplinary Team on the Ward that provides both physical, social and psychological care to the patients that are admitted to Harford Ward. We are looking for the right person with an aspiration to provide compassionate care and support to people admitted to the Unit who are acutely mentally unwell and in crisis. This post is a rewarding role with career development opportunities for the successful individual.
The Glenbourne Unit is an acute mental health inpatient service provided by Livewell Southwest. The Unit consist of one female 19 bedded acute ward which is Bridford Ward and a male 19 bedded acute ward which is Harford Ward. We are currently rated outstanding by the CQC with the ward providing a wide range of support and treatment available to those experiencing deteriorating mental health; to support and enable their recovery. The Unit is an integral element of our Acute Care Pathway with links with the citywide Home Treatment Team and Community Mental Health Services.
Main duties of the job
The role of the Nursing Assistant is to assist the trained nurse in delivering physical, social and psychological care to the patient / client with mental health problems / illness, admitted to the Unit.
The post holder will be required to work both within Glenbourne and with clients in the community. This will involve contact with relatives, carers and other agencies. They will carry out interventions as part of the care plans and record information using our electronic patients notes.
The post holder will be directed to undertake tasks once adequate instruction has been given by the trained nurse and both parties are confident that the task can be fulfilled competently. However, the trained nurse is required to carry the responsibility for decision making and direction.
This role may not be eligible for sponsorship under the Skilled Worker route; please refer to the Direct Gov website for more information with regards to eligibility.
Please note that Livewell may close the job advertisement earlier than the specified deadline.
All Livewell staff are expected to be able and willing to work across a 7 day service.
Job Share(s) Considered
About us
Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values,kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Details
Date posted
19 August 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year pa, pro-rata
Contract
Permanent
Working pattern
Full-time, Part-time, Job share, Flexible working
Reference number
B9832-2026-NM-10428
Job locations
Glenbourne Unit
Morlaix Drive, Derriford
Plymouth
Devon
PL6 5AF
United Kingdom
Job description
Job responsibilities
The role of the Senior Nursing Assistant is to assist the trained nurse in delivering physical, social, and psychological care to the patient / client with mental health problems / illness, admitted to the Unit or within the community.
The post holder will be required to work both within the ward unit and with clients in the community. This will involve contact with relatives, carers and other agencies. They will carry out interventions as part of the care plans and record information using the CPA process on electronic patients notes.
The post holder will be directed to undertake tasks once adequate instruction has been given by the trained nurse and both parties are confident that the task can be fulfilled competently. The post holder will provide support and mentorship to junior staff.
However, the trained nurse is required to carry the responsibility for decision making and direction.
The role of the senior health care assistant is to assist the trained nurse in delivering physical, social and psychological care to the patient / client with mental health problems / illness, admitted to a Livewell South West (LWSW) MH unit. The primary function of this role is to support patients during their acute illness to prevent them being sent out of area. The aim is to support individuals to receive the best care close to home.
The post holder will be responsive to the needs of the patients across the hospital sites. As directed by the senior nurse, this requires the ability to travel at short notice from base.
The post holder will be required to work within all the specified Mental health wards of LWSW. This will involve contact with relatives, carers, and other agencies. They will carry out interventions as part of the care plans and record information using the CPA process on electronic patients notes under the supervision of the registered nurse
The post holder will be based within the adult acute service on Harford for managerial support and line management.
Job responsibilities
To work under the direction of a registered member of nursing staff, but at times will not have direct supervision.
To carry out efficiently and effectively task and instructions assigned by the trained nurse.
To undertake only those tasks for which she / he has had instruction and is competent to fulfill.
To maintain confidentiality in respect of the patient / client at all times.
To be aware of Health and Safety at Work Act and the implications for the work environment.
To know how to report accidents and untoward incidents and to do so promptly.
To ensure understanding of the patients needs and risks. To obtain knowledge of Trust policies, procedures and practices and carry out duties in accordance with them.
To be aware of legal issues and have an understanding of the Mental Health Act.
To support community activities either on a 1:1 basis or in small groups.
To be an active member of the provision of care to the patient / client.
Co-facilitate groups with qualified staff.
To receive reports on patient care and be able to report back with observations to the nurse in charge within his / her competency.
To be willing to participate actively in appropriate in-service training programmes which the manager believes to be of benefit to the individual.
To assume co-responsibility for maintaining skills and knowledge levels.
To assist the registered nurse to carry out, under direction, tasks which fulfill the patients / clients physical and psychological need, as identified in the Care Plan / Assessment.
Escort patients to other wards / departments or other areas designated by trained staff, which may include the community.
Contribute to the assessment, planning, implementing and evaluating care to patients.
This to include participation in case review and assessment for admission / discharge process.
Make appropriate records in the multi-disciplinary patient file / electronic records, which will then be counter signed by a registered nurse.
To assist the patients personal care and record patients observations in accordance with the Care Plan.
Record and manage patients property.
Undertake specific responsibilities designated by the Ward Manager.
To undertake mandatory and other training as directed by the Trust.
To participate in continuing role / personal development using the appraisal system.
To receive line management support and supervision.
To contribute to any audit process.
To behave in a manner which does not bring the Trust into disrepute.
This job description is not exhaustive and may change as the post develops, but such change will not take place without consultation between the post holder and his / her manager.
This job will be reviewed within the appraisal process on an annual basis.
The post holder is required to conform to Livewell South West policies on Health, Safety, Fire procedures, record keeping and confidentiality.
To undertake annual competency assessment appropriate to the role
Job description
Job responsibilities
The role of the Senior Nursing Assistant is to assist the trained nurse in delivering physical, social, and psychological care to the patient / client with mental health problems / illness, admitted to the Unit or within the community.
The post holder will be required to work both within the ward unit and with clients in the community. This will involve contact with relatives, carers and other agencies. They will carry out interventions as part of the care plans and record information using the CPA process on electronic patients notes.
The post holder will be directed to undertake tasks once adequate instruction has been given by the trained nurse and both parties are confident that the task can be fulfilled competently. The post holder will provide support and mentorship to junior staff.
However, the trained nurse is required to carry the responsibility for decision making and direction.
The role of the senior health care assistant is to assist the trained nurse in delivering physical, social and psychological care to the patient / client with mental health problems / illness, admitted to a Livewell South West (LWSW) MH unit. The primary function of this role is to support patients during their acute illness to prevent them being sent out of area. The aim is to support individuals to receive the best care close to home.
The post holder will be responsive to the needs of the patients across the hospital sites. As directed by the senior nurse, this requires the ability to travel at short notice from base.
The post holder will be required to work within all the specified Mental health wards of LWSW. This will involve contact with relatives, carers, and other agencies. They will carry out interventions as part of the care plans and record information using the CPA process on electronic patients notes under the supervision of the registered nurse
The post holder will be based within the adult acute service on Harford for managerial support and line management.
Job responsibilities
To work under the direction of a registered member of nursing staff, but at times will not have direct supervision.
To carry out efficiently and effectively task and instructions assigned by the trained nurse.
To undertake only those tasks for which she / he has had instruction and is competent to fulfill.
To maintain confidentiality in respect of the patient / client at all times.
To be aware of Health and Safety at Work Act and the implications for the work environment.
To know how to report accidents and untoward incidents and to do so promptly.
To ensure understanding of the patients needs and risks. To obtain knowledge of Trust policies, procedures and practices and carry out duties in accordance with them.
To be aware of legal issues and have an understanding of the Mental Health Act.
To support community activities either on a 1:1 basis or in small groups.
To be an active member of the provision of care to the patient / client.
Co-facilitate groups with qualified staff.
To receive reports on patient care and be able to report back with observations to the nurse in charge within his / her competency.
To be willing to participate actively in appropriate in-service training programmes which the manager believes to be of benefit to the individual.
To assume co-responsibility for maintaining skills and knowledge levels.
To assist the registered nurse to carry out, under direction, tasks which fulfill the patients / clients physical and psychological need, as identified in the Care Plan / Assessment.
Escort patients to other wards / departments or other areas designated by trained staff, which may include the community.
Contribute to the assessment, planning, implementing and evaluating care to patients.
This to include participation in case review and assessment for admission / discharge process.
Make appropriate records in the multi-disciplinary patient file / electronic records, which will then be counter signed by a registered nurse.
To assist the patients personal care and record patients observations in accordance with the Care Plan.
Record and manage patients property.
Undertake specific responsibilities designated by the Ward Manager.
To undertake mandatory and other training as directed by the Trust.
To participate in continuing role / personal development using the appraisal system.
To receive line management support and supervision.
To contribute to any audit process.
To behave in a manner which does not bring the Trust into disrepute.
This job description is not exhaustive and may change as the post develops, but such change will not take place without consultation between the post holder and his / her manager.
This job will be reviewed within the appraisal process on an annual basis.
The post holder is required to conform to Livewell South West policies on Health, Safety, Fire procedures, record keeping and confidentiality.
To undertake annual competency assessment appropriate to the role
Person Specification
Qualifications
Essential
- NVQ level 3, QCF level 3 in Health and Social care or equivalent experience or qualification. -Care certificate -Other evidence of training or development relevant to working within mental health settings. -Ability to participate in activities with patients -Ability to contribute to the process of and the delivery of high standard of care as planned in care programme
Desirable
- Evidence of training or development relevant to working within mental health settings.
Experience
Essential
- Experience within in a Mental Health setting Band 2 level or equivalent or Band 3 level or equivalent Awareness of vulnerable adult / protection issues and guidance Recent experience of working in a care setting Team working Clinical governance Ability to work with minimum of supervision To undertake baseline physical observations Evidence of continuing professional development
Desirable
- Experience of variety of Mental Health settings Previous experience working in a multidisciplinary team. Working within an NHS setting Experience of actively supporting individuals to identify and work towards achieving personal goals in a related social care or health setting
Specific Skills
Essential
- Demonstrate effective communication skills with a range of people in various situations where there may be barriers in understanding for clients/carers Ability to engage patients in activities off the Unit Ability to manage time and plan work. To complete clinical records To take leadership and direction from qualified staff To participate in unsupervised tasks and provide accurate feedback to relevant parties. Ability to work in a team effectively Demonstrate basic IT skills Awareness of personal safety Able to work in challenging and unpredictable environmental conditions alone and with others effectively managing dynamic risks of our individual patient group. Physical Intervention in a ward environment Care plans and risk assessments Confidentiality De-escalation skills Motivated Compassionate Empathetic Reliable Confidence in dealing with patients Ability to work in stressful conditions Ability to work as part of a team.
Desirable
- Flexible approach to working arrangements
Additional Requirements
Essential
- Friendly and caring manner Approachable An appreciation of working with a wide age group of clients Flexible approach To work rotational shift pattern over 24 hours
Person Specification
Qualifications
Essential
- NVQ level 3, QCF level 3 in Health and Social care or equivalent experience or qualification. -Care certificate -Other evidence of training or development relevant to working within mental health settings. -Ability to participate in activities with patients -Ability to contribute to the process of and the delivery of high standard of care as planned in care programme
Desirable
- Evidence of training or development relevant to working within mental health settings.
Experience
Essential
- Experience within in a Mental Health setting Band 2 level or equivalent or Band 3 level or equivalent Awareness of vulnerable adult / protection issues and guidance Recent experience of working in a care setting Team working Clinical governance Ability to work with minimum of supervision To undertake baseline physical observations Evidence of continuing professional development
Desirable
- Experience of variety of Mental Health settings Previous experience working in a multidisciplinary team. Working within an NHS setting Experience of actively supporting individuals to identify and work towards achieving personal goals in a related social care or health setting
Specific Skills
Essential
- Demonstrate effective communication skills with a range of people in various situations where there may be barriers in understanding for clients/carers Ability to engage patients in activities off the Unit Ability to manage time and plan work. To complete clinical records To take leadership and direction from qualified staff To participate in unsupervised tasks and provide accurate feedback to relevant parties. Ability to work in a team effectively Demonstrate basic IT skills Awareness of personal safety Able to work in challenging and unpredictable environmental conditions alone and with others effectively managing dynamic risks of our individual patient group. Physical Intervention in a ward environment Care plans and risk assessments Confidentiality De-escalation skills Motivated Compassionate Empathetic Reliable Confidence in dealing with patients Ability to work in stressful conditions Ability to work as part of a team.
Desirable
- Flexible approach to working arrangements
Additional Requirements
Essential
- Friendly and caring manner Approachable An appreciation of working with a wide age group of clients Flexible approach To work rotational shift pattern over 24 hours
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Livewell Southwest
Address
Glenbourne Unit
Morlaix Drive, Derriford
Plymouth
Devon
PL6 5AF
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Employer details
Employer name
Livewell Southwest
Address
Glenbourne Unit
Morlaix Drive, Derriford
Plymouth
Devon
PL6 5AF
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
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Posted 1 month(s) ago
Reference: B9832-2026-AC-1981
Job summary
37.5 hours per week.
Finding the right person to lead payroll and pension services is vital to ensuring our workforce is paid accurately, supported effectively, and receives the highest standard of service. At Livewell Southwest, we are seeking an experienced and motivated Pensions and Payroll Manager to provide strategic leadership and operational oversight of our payroll and pension functions.
As the Pensions and Payroll Manager, you will be responsible for delivering a high-quality, compliant, and customer-focused payroll and pensions service across the organisation. Leading a dedicated team, you will ensure the accurate and timely processing of payroll, oversee pension administration and regulatory compliance, and work closely with key stakeholders to drive continuous improvement and service excellence. This is an exciting opportunity for a skilled professional to play a key role in supporting our employees while contributing to the financial and operational success of Livewell Southwest.
If you are an experienced payroll and pensions professional with strong leadership skills and a passion for delivering outstanding service, we would love to hear from you.
Please note that this role may not be eligible for sponsorship under the Skilled Worker route, please refer to the Direct Gov website for more information with regards to eligibility
Main duties of the job
Lead and manage the payroll and pensions team to deliver an accurate, timely, and high-quality service across Livewell Southwest.
Ensure all payroll processes are completed in compliance with statutory requirements, and organisational policies.
Oversee the administration of pension arrangements, ensuring compliance with relevant legislation and regulations.
Provide expert advice and guidance to managers, employees, and stakeholders on payroll and pension matters.
Manage payroll system developments, updates, and process improvements to enhance efficiency and service delivery.
Ensure accurate financial reporting, reconciliations, and returns relating to payroll and pensions.
Develop, monitor, and maintain robust internal controls to safeguard payroll and pension operations.
Build effective relationships with NHS Business Services Authority, auditors, and external partners.
Lead on payroll and pension projects, policy implementation, and continuous improvement initiatives.
Support the organisation's strategic objectives by delivering a customer-focused, responsive, and compliant payroll and pensions service.
Please note that Livewell may close the job advertisement earlier than the specified deadline if a high number of applications are submitted. Therefore, we recommend you submit your application at the earliest opportunity.
All Livewell staff are expected to be able and willing to work across a 7-day service.
Job Share(s) Considered
About us
Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values, kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Details
Date posted
17 August 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year pa, pro rata
Contract
Permanent
Working pattern
Full-time, Part-time, Job share, Flexible working, Home or remote working
Reference number
B9832-2026-AC-1981
Job locations
Crownhill Court
Tailyour Road
Plymouth
Devon
PL6 5DH
United Kingdom
Job description
Job responsibilities
Main Duties and Responsibilities
To be the Lead Subject Matter Expert and deal with complex queries. This will involve analysing, investigating and resolving complex queries by making calculations and determining the action to resolution. Provide advice and guidance to managers and employees both within the department and trust relating to all matters.
Assist Shared business Services in providing a professional service to all staff.
To manage the Payroll and Pension Team.
To complete recruitment, induction training, staff development reviews, personal development plans, and monthly one-to-one meetings, including performance management of staff to ensure employees reach their full potential and achieve the performance standards required in accordance with LSW policy.
To manage and support the Payroll and Pension Team giving guidance as necessary to ensure the smooth working of the department ensuring the departments workload is distributed amongst staff in the most effective way.
Lead and Support the Payroll and Pensions Teams in rolling out the new ways of working and ensuring compliance on an ongoing basis.
To take the lead role, requiring specialist knowledge in pension legislation, interpreting, and implementing new or amended pensions related legislation.
To co-ordinate training to payroll and pensions staff and others, as appropriate to ensure compliance.
To collect, record and collate data for reporting on Key Performance Indicators (KPIs) and internal measures to support services provided in the SLA and to investigate and explain variations and exceptions as applicable, taking corrective action to avoid irregularities and re-occurrence in future.
Deal with complex issues, providing advice and guidance to managers and staff relating to payroll and pensions issues. Advising Clients of their obligation following changes to regulations ensuring information is disseminated accordingly.
To work with SBS to ensure that both Payroll and Pensions functions integrate effectively and efficiently.
To proactively facilitate the review of processes and procedures to ensure that all process and procedural notes are accurate and up to date and that they meet current legislation and customer requirements. To ensure that processes and procedures add value and remove waste steps to provide cost effectiveness. To progress e-business developments to ensure a streamlined, effective, and cost-efficient shared service for the local health community.
To be the lead contact for the NHS Pensions Agency, ensuring the local service meets government standards.
To co-ordinate and manage payroll and pension-related projects.
To discuss, resolve and provide guidance to Team members when queries are escalated by staff. Respond to all enquiries, verbal or written, from management, trust employees, audit, or statutory bodies, timely and accurately, which may be sensitive or contentious requiring tact and diplomacy.
Ensure representation of the teams as requested for special interest groups, staff induction where required, courses, meetings, and various project groups.
To manage, administer and communicate local, national, and statutory requirements ensuring that they are implemented in a timely manner for both our staff and clients, including communications to the team to ensure they are appropriately informed.
Undertake other duties commensurate with the banding as required and ensure Business Continuity of the service at all times. To ensure that the payroll service effectively delivers against all Service Level Agreements and meets its business objectives. Devise and review Service Level Agreements in collaboration with clients.
Be the key contact for SBS and attend weekly and monthly performance meetings, raising and dealing with any escalations.
Communication and relationship skills
Communicates openly and confidently with a range of people. Influences and convinces others in a way that results in acceptance and agreement. Shapes conversations to ensure focus and understanding. Is a supportive listener. Produces written material, which is accurate, brief, and clear.
A key part of the role will be communication with: HMRC, Pensions Agency, Internal Employees, Internal and External Auditors. A broad network of working relationships will be maintained. Communication will involve complex, sometimes confidential information and will require negotiation and diplomacy in dealing with complex, sensitive, or contentious information. Coaching, training, and annual staff development reviews will form part of this role.
Acts with integrity, show energy and resilience, and maintain commitment in the face of setbacks and obstacles. Keeps difficulties in perspective and remains positive. Understands own strengths and limitations and is focused on self-development. Is genuine, approachable, open, and honest.
Coordinates efforts and resources within and across teams to deliver goals. Recognises the importance of teamwork to achieve objectives. Creates an environment where people are motivated and encouraged to achieve. Brings in ideas, information, suggestions, and expertise from others outside and immediate team. Build strong team relationships between and across teams.
Analytical and judgment skills
Investigates and resolves complex pension and payroll queries. Analyses spreadsheet data and reports on pension processing and prepares reports on performance management information. Support team members with complex situations that require further assessment.
Planning and organisational skills
Utilises priorisation skills to maximise performance of the team to meet the targets set within the Service Level Agreement. Plans, organises, and implements system and process changes to continuously improve functionality of the team.
Ability to use a lean methodology to make continuous improvements within the processes and procedures of the team to ensure a cost-effective service with an emphasis on use of electronic systems.
Plans, allocates and manages workload to ensure completion, instigating processes, and practices to ensure the workload is completed.
Physical skills
Accurate and advanced keyboard skills to use Microsoft Office packages i.e., word, excel, and ESR.
Attendance at meetings off-site
The mental skills required for the post include concentration and flexibility to deal with several issues concurrently, dealing with email, telephone, office communicator and face-to face issues on a daily basis.
Making judgments, planning, organising, communication and maintaining effective working relationships.
Motivation of the team using negotiation, persuasion, empathising, and counselling skills.
Please see supporting information for full Job Description and Person Specification.
Job description
Job responsibilities
Main Duties and Responsibilities
To be the Lead Subject Matter Expert and deal with complex queries. This will involve analysing, investigating and resolving complex queries by making calculations and determining the action to resolution. Provide advice and guidance to managers and employees both within the department and trust relating to all matters.
Assist Shared business Services in providing a professional service to all staff.
To manage the Payroll and Pension Team.
To complete recruitment, induction training, staff development reviews, personal development plans, and monthly one-to-one meetings, including performance management of staff to ensure employees reach their full potential and achieve the performance standards required in accordance with LSW policy.
To manage and support the Payroll and Pension Team giving guidance as necessary to ensure the smooth working of the department ensuring the departments workload is distributed amongst staff in the most effective way.
Lead and Support the Payroll and Pensions Teams in rolling out the new ways of working and ensuring compliance on an ongoing basis.
To take the lead role, requiring specialist knowledge in pension legislation, interpreting, and implementing new or amended pensions related legislation.
To co-ordinate training to payroll and pensions staff and others, as appropriate to ensure compliance.
To collect, record and collate data for reporting on Key Performance Indicators (KPIs) and internal measures to support services provided in the SLA and to investigate and explain variations and exceptions as applicable, taking corrective action to avoid irregularities and re-occurrence in future.
Deal with complex issues, providing advice and guidance to managers and staff relating to payroll and pensions issues. Advising Clients of their obligation following changes to regulations ensuring information is disseminated accordingly.
To work with SBS to ensure that both Payroll and Pensions functions integrate effectively and efficiently.
To proactively facilitate the review of processes and procedures to ensure that all process and procedural notes are accurate and up to date and that they meet current legislation and customer requirements. To ensure that processes and procedures add value and remove waste steps to provide cost effectiveness. To progress e-business developments to ensure a streamlined, effective, and cost-efficient shared service for the local health community.
To be the lead contact for the NHS Pensions Agency, ensuring the local service meets government standards.
To co-ordinate and manage payroll and pension-related projects.
To discuss, resolve and provide guidance to Team members when queries are escalated by staff. Respond to all enquiries, verbal or written, from management, trust employees, audit, or statutory bodies, timely and accurately, which may be sensitive or contentious requiring tact and diplomacy.
Ensure representation of the teams as requested for special interest groups, staff induction where required, courses, meetings, and various project groups.
To manage, administer and communicate local, national, and statutory requirements ensuring that they are implemented in a timely manner for both our staff and clients, including communications to the team to ensure they are appropriately informed.
Undertake other duties commensurate with the banding as required and ensure Business Continuity of the service at all times. To ensure that the payroll service effectively delivers against all Service Level Agreements and meets its business objectives. Devise and review Service Level Agreements in collaboration with clients.
Be the key contact for SBS and attend weekly and monthly performance meetings, raising and dealing with any escalations.
Communication and relationship skills
Communicates openly and confidently with a range of people. Influences and convinces others in a way that results in acceptance and agreement. Shapes conversations to ensure focus and understanding. Is a supportive listener. Produces written material, which is accurate, brief, and clear.
A key part of the role will be communication with: HMRC, Pensions Agency, Internal Employees, Internal and External Auditors. A broad network of working relationships will be maintained. Communication will involve complex, sometimes confidential information and will require negotiation and diplomacy in dealing with complex, sensitive, or contentious information. Coaching, training, and annual staff development reviews will form part of this role.
Acts with integrity, show energy and resilience, and maintain commitment in the face of setbacks and obstacles. Keeps difficulties in perspective and remains positive. Understands own strengths and limitations and is focused on self-development. Is genuine, approachable, open, and honest.
Coordinates efforts and resources within and across teams to deliver goals. Recognises the importance of teamwork to achieve objectives. Creates an environment where people are motivated and encouraged to achieve. Brings in ideas, information, suggestions, and expertise from others outside and immediate team. Build strong team relationships between and across teams.
Analytical and judgment skills
Investigates and resolves complex pension and payroll queries. Analyses spreadsheet data and reports on pension processing and prepares reports on performance management information. Support team members with complex situations that require further assessment.
Planning and organisational skills
Utilises priorisation skills to maximise performance of the team to meet the targets set within the Service Level Agreement. Plans, organises, and implements system and process changes to continuously improve functionality of the team.
Ability to use a lean methodology to make continuous improvements within the processes and procedures of the team to ensure a cost-effective service with an emphasis on use of electronic systems.
Plans, allocates and manages workload to ensure completion, instigating processes, and practices to ensure the workload is completed.
Physical skills
Accurate and advanced keyboard skills to use Microsoft Office packages i.e., word, excel, and ESR.
Attendance at meetings off-site
The mental skills required for the post include concentration and flexibility to deal with several issues concurrently, dealing with email, telephone, office communicator and face-to face issues on a daily basis.
Making judgments, planning, organising, communication and maintaining effective working relationships.
Motivation of the team using negotiation, persuasion, empathising, and counselling skills.
Please see supporting information for full Job Description and Person Specification.
Person Specification
Qualifications
Essential
- Relevant Professional Qualification such as CIPP Diploma of Payroll and Pension Management or considerable relevant experience, knowledge and expertise in the management of a pensions team.
- Membership of CIPP or equivalent professional association.
- ECDL or equivalent qualification
Specific Skills
Essential
- Able to work to a high degree of accuracy.
- Proficiency in keyboard skills
- Ability to work under pressure, to prioritise and work to tight deadlines ensuring competing demands are met.
- Flexible and adaptable attitude.
- Understands the need for a high standard of integrity, work outputs, professionalism and confidentiality.
Experience
Essential
- Previous experience of managing within a diverse Payroll and Pensions Department.
- Working knowledge of NEST / defined benefits and NHS Pension Scheme regulations and NHS terms and conditions of employment or similar terms and conditions.
- Working Knowledge of ESR. (a computerised payroll/ HR information system), Pensions Online or a similar pensions system.
- Staff Management and Change Management Skills
- Working knowledge of NHS terms and conditions of employment.
- Understanding of the culture and accountability and governance of the public sector with an awareness of commercial approaches.
Person Specification
Qualifications
Essential
- Relevant Professional Qualification such as CIPP Diploma of Payroll and Pension Management or considerable relevant experience, knowledge and expertise in the management of a pensions team.
- Membership of CIPP or equivalent professional association.
- ECDL or equivalent qualification
Specific Skills
Essential
- Able to work to a high degree of accuracy.
- Proficiency in keyboard skills
- Ability to work under pressure, to prioritise and work to tight deadlines ensuring competing demands are met.
- Flexible and adaptable attitude.
- Understands the need for a high standard of integrity, work outputs, professionalism and confidentiality.
Experience
Essential
- Previous experience of managing within a diverse Payroll and Pensions Department.
- Working knowledge of NEST / defined benefits and NHS Pension Scheme regulations and NHS terms and conditions of employment or similar terms and conditions.
- Working Knowledge of ESR. (a computerised payroll/ HR information system), Pensions Online or a similar pensions system.
- Staff Management and Change Management Skills
- Working knowledge of NHS terms and conditions of employment.
- Understanding of the culture and accountability and governance of the public sector with an awareness of commercial approaches.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Livewell Southwest
Address
Crownhill Court
Tailyour Road
Plymouth
Devon
PL6 5DH
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Employer details
Employer name
Livewell Southwest
Address
Crownhill Court
Tailyour Road
Plymouth
Devon
PL6 5DH
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: B9832-26-0058
Job summary
This post is for 26 hours per week.
We are looking for a high quality, customer focused administrator to join our medical staffing department. Working within a fast paced medical Education department, you will have a keen eye for detail and the ability to juggle the demands of a busy workload. Working with all grades of doctors and medical students, you will be an excellent communicator and act as the first point of contact for all aspects of medical education. You will be present at a weekly teaching session for doctors, where you will provide support with a variety of tasks and so you will need to be able to work autonomously and think on your feet.
Please note that this role may not be eligible for sponsorship under the Skilled Worker route, please refer to the Direct Gov website for more information with regards to eligibility.
All Livewell Southwest staff are expected to able and willing to work across a 7 day service.
Job Share(s) Considered
Please note that Livewell may close the job advertisement earlier than the specified deadline if a high number of applications are submitted. Therefore, we recommend you submit your application at the earliest opportunity
Main duties of the job
- Support the weekly teaching sessions, this can include IT support, minute taking and agendas, booking and setting up rooms
- Produce timetables for medical student placements and teaching
- Coordinate the study leave process for doctors by booking and arranging payment for pre approved courses
- Administrative support to the Medical Education Team
- Coordinate doctors Mandatory Training
- Assist with resident doctor induction
About us
Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values, kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Details
Date posted
17 August 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year pro rata
Contract
Permanent
Working pattern
Part-time, Job share, Flexible working
Reference number
B9832-26-0058
Job locations
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Job description
Job responsibilities
Generic:The postholder is responsible for the administration of Medical Education, providing support to the Medical Education & Staffing Manager (MESM), the Director of Medical Education (DME) and Medical Staffing Department to organise and facilitate a wide range of activities to support the Medical Education agenda. To co-ordinate routine correspondence in relation to educational matters, ensuring the appropriate dissemination and circulation of such correspondence. To follow up on any actions from above correspondence as identified or requested by the DME or Medical Education Manager. To prepare agendas and papers for relevant educational meetings, attending where necessary to minute take and ensure agreed action points are implemented. Coordinate and maintain a database of individual Doctors mandatory training needs to ensure compliance and notify doctors of their individual training compliance records requesting that they book onto relevant training courses in a timely manner. On occasion, search for appropriate venues and catering facilities for in house courses and conferences. Prepare such venues to ensure that they are fit for purpose (correct technology available, suitable environment, catering and facilities). When in house events are taking place, liaise with both visiting facilitators and participants ensuring that they have the appropriate materials. Maintain attendance logs, actively following up non-attenders, providing reports to supervisors and medical education committee meetings as required. General duties to support the Medical Staffing Team as and when appropriate. Co-ordinate, administrate, attend and minute-take Psychotherapy meetings with head of Psychotherapy and various Senior Medical Staff ensuring that any action points identified are followed up and completed. To form a part of the cross cover arrangement for the department during periods of annual leave.
Medical Education: Biannually produce the schedule for the Mental Health Continuing Professional Development (CPD) programme which takes place weekly and is attended by all grades of Medical Staff. This will involve arranging local and national speakers, arranging venues and on occasion arranging travel expenses. Produce certificates of attendance for CPD attendees. Produce Certificates for Presenters. Request feedback on the CPD and Junior Doctor programmes to ensure that future training plans meet the needs of its audience. To produce, coordinate and maintain an up-to-date spreadsheet for assurance that Educational and Clinical Supervisors are meeting the competencies to allow accreditation to supervise Trainees on behalf of Livewell Southwest. Be the main point of contact for all Medical Grades enquiring about additional courses or conferences to support their development, providing advice on how to apply for Study Leave and ensure that their individual records are kept up to date. Maintain a database that records conferences/external training undertaken by all Medical Grades. Where appropriate, book Medical Staff onto the most appropriate training course checking that any pre-requisites are met such as qualifications, compliance with medical registration/PDP/organisational criteria and ensuring they receive all associated paperwork.
Finance: To maintain accurate records of study leave funding for monthly submission to HEE for reimbursement. The postholder will also be able to advise on what requests meet funding requirements and which category the study request complies with in the absence of the MESM. To co-ordinate and implement the educational programme for Medical Student placements.
Medical School Students: To be the first point of contact in dealing with all matters relating to Medical Students placed or due to be placed with LSW. To co-ordinate and implement the educational programme for Medical Student placements. Assist in the operational process and organisation of the Undergraduate teaching programmes in line with the requirements of Faculty of Medicine and Dentistry - University of Plymouth and related Education / Service level agreement. To establish and maintain effective and efficient working relationships with the Medical School regarding Undergraduate placements.
Resident Doctor Induction: To jointly co-ordinate the induction process and prepare the Induction Programme for Resident Doctors on a quarterly basis to ensure overall smooth delivery of the programme having regular liaison with MESM to ensure accurate information pertaining to the new Resident Doctors is obtained and that applicable subjects are covered within the Induction programme.
Job description
Job responsibilities
Generic:The postholder is responsible for the administration of Medical Education, providing support to the Medical Education & Staffing Manager (MESM), the Director of Medical Education (DME) and Medical Staffing Department to organise and facilitate a wide range of activities to support the Medical Education agenda. To co-ordinate routine correspondence in relation to educational matters, ensuring the appropriate dissemination and circulation of such correspondence. To follow up on any actions from above correspondence as identified or requested by the DME or Medical Education Manager. To prepare agendas and papers for relevant educational meetings, attending where necessary to minute take and ensure agreed action points are implemented. Coordinate and maintain a database of individual Doctors mandatory training needs to ensure compliance and notify doctors of their individual training compliance records requesting that they book onto relevant training courses in a timely manner. On occasion, search for appropriate venues and catering facilities for in house courses and conferences. Prepare such venues to ensure that they are fit for purpose (correct technology available, suitable environment, catering and facilities). When in house events are taking place, liaise with both visiting facilitators and participants ensuring that they have the appropriate materials. Maintain attendance logs, actively following up non-attenders, providing reports to supervisors and medical education committee meetings as required. General duties to support the Medical Staffing Team as and when appropriate. Co-ordinate, administrate, attend and minute-take Psychotherapy meetings with head of Psychotherapy and various Senior Medical Staff ensuring that any action points identified are followed up and completed. To form a part of the cross cover arrangement for the department during periods of annual leave.
Medical Education: Biannually produce the schedule for the Mental Health Continuing Professional Development (CPD) programme which takes place weekly and is attended by all grades of Medical Staff. This will involve arranging local and national speakers, arranging venues and on occasion arranging travel expenses. Produce certificates of attendance for CPD attendees. Produce Certificates for Presenters. Request feedback on the CPD and Junior Doctor programmes to ensure that future training plans meet the needs of its audience. To produce, coordinate and maintain an up-to-date spreadsheet for assurance that Educational and Clinical Supervisors are meeting the competencies to allow accreditation to supervise Trainees on behalf of Livewell Southwest. Be the main point of contact for all Medical Grades enquiring about additional courses or conferences to support their development, providing advice on how to apply for Study Leave and ensure that their individual records are kept up to date. Maintain a database that records conferences/external training undertaken by all Medical Grades. Where appropriate, book Medical Staff onto the most appropriate training course checking that any pre-requisites are met such as qualifications, compliance with medical registration/PDP/organisational criteria and ensuring they receive all associated paperwork.
Finance: To maintain accurate records of study leave funding for monthly submission to HEE for reimbursement. The postholder will also be able to advise on what requests meet funding requirements and which category the study request complies with in the absence of the MESM. To co-ordinate and implement the educational programme for Medical Student placements.
Medical School Students: To be the first point of contact in dealing with all matters relating to Medical Students placed or due to be placed with LSW. To co-ordinate and implement the educational programme for Medical Student placements. Assist in the operational process and organisation of the Undergraduate teaching programmes in line with the requirements of Faculty of Medicine and Dentistry - University of Plymouth and related Education / Service level agreement. To establish and maintain effective and efficient working relationships with the Medical School regarding Undergraduate placements.
Resident Doctor Induction: To jointly co-ordinate the induction process and prepare the Induction Programme for Resident Doctors on a quarterly basis to ensure overall smooth delivery of the programme having regular liaison with MESM to ensure accurate information pertaining to the new Resident Doctors is obtained and that applicable subjects are covered within the Induction programme.
Person Specification
Qualifications
Essential
- Educated to Vocational Level 3 (NVQ3 ) in a relevant subject or equivalent level of qualifications or significant equivalent previous knowledge & experience
- Good general education to GCSE level or equivalent
- Intermediate word processing, MS Office word and excel
Desirable
- IT systems qualification
Experience
Essential
- Substantial secretarial/ administrative experience
- Proven track record of use of technology to produce reports / database administration
- Knowledge of manipulating data to produce reports to the pre-set specifications required
- Demonstrable experience of using the internet to source information in a valid way
Desirable
- Demonstrable experience of training and education administration in a Healthcare setting.
- Previous experience of using Accent Leave Manager / Allocate Systems
Skills & Attributes
Essential
- Excellent organisational and prioritising skills
- Developed IT skills in Microsoft Office systems including Word, Excel, Powerpoint, Publisher and Access
- Ability to deal with a wide range of tasks and meet deadlines simultaneously
- Ability to prioritise own workload and escalate issues as necessary
- Excellent communication / interpersonal skills in order to build good working relationships with senior clinical and non-clinical staff
- Ability to liaise with professionals from all disciplines and at all levels of the organisation
- Ability to maintain confidentiality at all times and use discretion
- Ability to remain calm and focused under pressure
Other requirements
Essential
- Willingness to undertake training as necessary to the role
Person Specification
Qualifications
Essential
- Educated to Vocational Level 3 (NVQ3 ) in a relevant subject or equivalent level of qualifications or significant equivalent previous knowledge & experience
- Good general education to GCSE level or equivalent
- Intermediate word processing, MS Office word and excel
Desirable
- IT systems qualification
Experience
Essential
- Substantial secretarial/ administrative experience
- Proven track record of use of technology to produce reports / database administration
- Knowledge of manipulating data to produce reports to the pre-set specifications required
- Demonstrable experience of using the internet to source information in a valid way
Desirable
- Demonstrable experience of training and education administration in a Healthcare setting.
- Previous experience of using Accent Leave Manager / Allocate Systems
Skills & Attributes
Essential
- Excellent organisational and prioritising skills
- Developed IT skills in Microsoft Office systems including Word, Excel, Powerpoint, Publisher and Access
- Ability to deal with a wide range of tasks and meet deadlines simultaneously
- Ability to prioritise own workload and escalate issues as necessary
- Excellent communication / interpersonal skills in order to build good working relationships with senior clinical and non-clinical staff
- Ability to liaise with professionals from all disciplines and at all levels of the organisation
- Ability to maintain confidentiality at all times and use discretion
- Ability to remain calm and focused under pressure
Other requirements
Essential
- Willingness to undertake training as necessary to the role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Livewell Southwest
Address
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Employer details
Employer name
Livewell Southwest
Address
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
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Posted 1 month(s) ago
Reference: B9832-2026-NM-10387
Job summary
Children,Young People and Families Service
Post : Advanced Family Health Worker / Assistant Practitioner
Location : East Locality PHN
Hours : 30 hrs hours per week
Salary: Agenda for Change Band 4:
Contract : Fixed term 9 months - covering maternity leave
An opportunity has arisen for an Advanced Family Health worker/ Assistant practitioner (band 4), to work within the Public Health Nursing teams, specifically with Health Visitors, in the delivery of the Healthy Child programme to 0 -5 yrs .
You will need to be an enthusiastic practitioner with the ability to work as part of a team and be able to demonstrate a sound knowledge of child development.
This opportunity although fixed term, will offer support and learning for you to achieve competencies and skills in the role, which may enhance your future career potential.
If you are a team player, with excellent communication skills, committed to improving child outcomes, and are motivated to deliver high quality services to children and families, we would like to hear from you.
Informal enquiries to: Ali Strang, on (01752) 434008.
The closing date for receipt of completed application forms is: 21/08/26
"please note that this role may not be eligible for sponsorship under the Skilled Worker route, please refer to the Direct Gov website for more information with regards to eligibility"
All Livewell Southwest staff are expected to able and willing to work across a 7 day service.
Job Share(s) Considered
Main duties of the job
- The practitioner will work as part of a team, delivering evidenced based health care advice to parents & children 0 5 yrs with Public Health Nursing
- They will carry out specific assessments & supportive work as delegated by Public Health registered practitioners
- They will offer additional support as identified through assessments, including support for feeding, growth & development, sleep, behaviour & preparing for school readiness.
- They will work with parents and partner agencies including wider Health, Children's Centres, Nurseries, Speech & Language & Mental health services.
The work will be mainly carried out in Clinics, nurseries, & in parents homes
There will be a requirement to maintain electronic records.
- They will be required to access supervision appropriately & to support skill mix workers & students. See job description
The Public Health Nursing service has 5 localities across the city made up of Health Visitors, School Nurses & Family Health workers, with support from a Team manager & central admin. The service is part of the Children's & Family directorate in LSW and delivers a Universal & targeted offer of support for children 0-19 yrs.
The main role is to empower parents to achieve the best health & education outcomes for their children alongside partner agencies.
Please note that we may close the job advert early if a high number of applications are submitted. Therefore, we recommend you submit your application at the earliest opportunity
About us
All new staff are welcomed and encouraged to develop in their role and beyond. With regular supervision and training available, alongside line management and appraisal.
Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values, kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Details
Date posted
14 August 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year pro rata
Contract
Fixed term
Duration
9 months
Working pattern
Part-time, Flexible working
Reference number
B9832-2026-NM-10387
Job locations
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
East PHN
Plymstock Clinic
Horn Cross Rd
Plymouth
Devon
PL9 9BU
United Kingdom
Job description
Job responsibilities
Key Tasks and Responsibilities of the Post
JOB PURPOSE
The Assistant Practitioner will work as part of a team delivering therapeutic intervention, health and social care that focuses on the direct needs of the patients/service users. They will carry out specific planned clinical tasks and responsibilities to facilitate, assessment, treatment, planning and evaluation of patients in a specific clinical team.
The post holder will work independently within their defined scope of practice under the delegation and guidance of a registered professional. Applying specialist evidence-based knowledge of principles and procedures within a specific field of healthcare.
Assistant Practitioners have undertaken a broad range of theoretical and practical learning regarding healthcare and wellbeing to Foundation Degree level.
3. DEPARTMENTAL POSITION
4. SCOPE AND RANGE
Demonstrate and apply knowledge of the scope of practice of the Assistant Practitioner role within own clinical settings.
The post holder can deliver elements of health and social care and undertake clinical work in the domains that have previously only been within the remit of registered professionals. The role at times may transcend professional boundaries.
The Assistant Practitioner will have a level of autonomy and accountability to make decisions around patient care and refer on to other professionals where required.
To be responsible for own clinical practice, caseload management and workload.
To work without direct supervision but under the direction of the qualified staff in the performance of specific tasks for patients, as part of their treatment and rehabilitation programmes, but within limits of own competence.
To work as part of a muti disciplinary team to provide therapy, health and social care that focuses on the holistic needs of the patient, this may include attending MDT,case management meetings to present patient cases.
Identify personal development needs that ensure consolidation of knowledge, skills, and competency to undertake the therapy, care and treatment of responsibilities assigned.
To undertake a range of clinical activities relevant to your specific service area for which you have trained and assessed as competent to undertake.
5. MAIN DUTIES/RESPONSIBILITIES
To provide holistic evidence-based interventions and care to patients in accordance with national and organisational approved policies and procedures and individual care plans.
Develop, implement, and evaluate individual care plans under the appropriate delegation and guidance of a registered professional.
To be involved with monitoring the patients progress, making treatment decisions while assessing and re-assessing the patients progress.
Takes responsibility around risk management, feeding back concerns, and is aware of how to manage risk and safety in groups or other settings.
To educate patients and carers, empowering patients to take positive steps towards improving their health and wellbeing where able. Such as providing advice on importance of exercise and other aspects of life to encourage healthy living.
To demonstrate a working knowledge and understanding of conditions and clinical presentations relevant to the clinical area.
To demonstrate an understanding and application of professional, local, and national guidelines and legislation relating to health and social care provision.
5.1 Responsibility for People Management
Act in ways which support equality and value diversity.
Demonstrate own duties to new or less experienced staff, and where appropriate participate in induction and support programmes in relation to new staff and volunteers.
To assist in the recruitment of relevant grades of staff, as required.
Contribute towards developing a culture of learning and towards developing high quality learning environments.
Develop skills in relation to coaching, teaching individuals, carers other staff.
To be actively involved in team effectiveness by attending staff meetings and contributing as a team player to team development.
Support and supervise junior members of the team as required - to participate in providing instruction, learning opportunities and assessment of Bands 2or 3 staff, students and other trainees as required.
To recognise and understand different roles and responsibilities of individuals working in Livewell Southwest.
To delegate work to others as required.
5.2 Responsibility for financial and or physical resources
To use and maintain resources efficiently and effectively and to provide evidence of these efforts.
Exercise personal duty of care in the safe use and storage of equipment
Be environmentally aware and prudent in use of resources and energy.
Use electronic resources to input, save and retrieve information making use of eRecord systems.
To adhere to relevant trust policies on financial issues.
5.3 Responsibility for administration
Prioritises workload effectively, this could include scheduling your workday appropriately or managing your own diary of appointments and visits (as well as mileage if applicable) This requires a high level of time management and organisation skills.
To undertake any non-clinical clerical duties as necessary. This may include maintaining stock levels, ordering equipment, and filing, dealing with telephone calls, and cleaning.
To participate in audit as part of service review and improvement processes.
To comply with legislation, policies, procedures, and other quality approaches relevant to the work being undertaken.
To report accidents, incidents or complaints following LSW procedures and policies and to comply with the most recent Health and Safety at Work Act.
To attend and contribute to relevant team,service meetings.
To access and respond to work related emails and other information on a regular basis through Livewell Southwest intranet.
To actively participate in the planning and implementation of operational policies, projects, and service development within the team.
Maintain confidentiality as outlined within data protection policies.
Responsibility for people who use our services
To always uphold Livewell Southwests values of being Kind, Respectful, Inclusive, Ambitious and Responsible.
Work as part of a designated clinical team delivering care and, or therapy that focuses on the direct needs of the individual.
To manage a defined group of patients using evidence based/client centred principles to assess, plan, implement and evaluate interventions and contribute to the service provision.
To demonstrate a working knowledge and understanding of conditions relevant to the clinical area and those patients presenting with multi pathology.
To work under the direction of registered staff in the performance of specific tasks for patients, as part of their treatment and plan of care.
Contribute to the delivery of complex care.
Safely use a range of non-invasive and invasive interventions whether therapeutic, technological or pharmacological, within scope of the role. You may be involved, dependant on clinical team, in the use of technical and creative skills to assist in the provision of a flexible based therapeutic activity programme as part of the therapy service provision to adults using the service. For example, assessment for mobility aids and basic falls assessments as required.
You may have involvement in the completion of non-standardised and standardised cognitive assessments, capacity assessments and clinical risk assessments.
You may use a selection of both standardised and non -standardised assessments to assist and aid diagnosis of cognitive, sensory, perceptual, behavioural, physical psychosocial and social functioning.
Knowledge and understanding of the Mental Capacity Act and use this to conduct basic mental capacity assessments and participate in MDT processes such as DST completion and CHC.
To be responsible for the holistic assessment, treatment, evaluation, and modification of a treatment plan and make the clinical decision of when to discharge.
If applicable to your team, to assess, prescribe and authorise a range of agreed equipment and make recommendations for minor and major adaptations to increase/enable or compensate for independent function, teaching compensatory techniques as required.
To take the appropriate action to manage an emergency situation and summoning appropriate assistance and complete accurate reporting systems.
Depending on clinical area you may be responsible for medication management for a group of patients, including stock checking, ordering medication, transcribing medication onto a system.
If applicable to your role you may be responsible for the administration of medication to patients via different routes.
Depending on clinical area, to competently risk assess patients to support self-administration of medications and/or to provide support to those regaining independence with managing own medications
- If required support patients with all aspects of care including daily living, providing personalised care, and promoting independence.
Please see full job description
Job description
Job responsibilities
Key Tasks and Responsibilities of the Post
JOB PURPOSE
The Assistant Practitioner will work as part of a team delivering therapeutic intervention, health and social care that focuses on the direct needs of the patients/service users. They will carry out specific planned clinical tasks and responsibilities to facilitate, assessment, treatment, planning and evaluation of patients in a specific clinical team.
The post holder will work independently within their defined scope of practice under the delegation and guidance of a registered professional. Applying specialist evidence-based knowledge of principles and procedures within a specific field of healthcare.
Assistant Practitioners have undertaken a broad range of theoretical and practical learning regarding healthcare and wellbeing to Foundation Degree level.
3. DEPARTMENTAL POSITION
4. SCOPE AND RANGE
Demonstrate and apply knowledge of the scope of practice of the Assistant Practitioner role within own clinical settings.
The post holder can deliver elements of health and social care and undertake clinical work in the domains that have previously only been within the remit of registered professionals. The role at times may transcend professional boundaries.
The Assistant Practitioner will have a level of autonomy and accountability to make decisions around patient care and refer on to other professionals where required.
To be responsible for own clinical practice, caseload management and workload.
To work without direct supervision but under the direction of the qualified staff in the performance of specific tasks for patients, as part of their treatment and rehabilitation programmes, but within limits of own competence.
To work as part of a muti disciplinary team to provide therapy, health and social care that focuses on the holistic needs of the patient, this may include attending MDT,case management meetings to present patient cases.
Identify personal development needs that ensure consolidation of knowledge, skills, and competency to undertake the therapy, care and treatment of responsibilities assigned.
To undertake a range of clinical activities relevant to your specific service area for which you have trained and assessed as competent to undertake.
5. MAIN DUTIES/RESPONSIBILITIES
To provide holistic evidence-based interventions and care to patients in accordance with national and organisational approved policies and procedures and individual care plans.
Develop, implement, and evaluate individual care plans under the appropriate delegation and guidance of a registered professional.
To be involved with monitoring the patients progress, making treatment decisions while assessing and re-assessing the patients progress.
Takes responsibility around risk management, feeding back concerns, and is aware of how to manage risk and safety in groups or other settings.
To educate patients and carers, empowering patients to take positive steps towards improving their health and wellbeing where able. Such as providing advice on importance of exercise and other aspects of life to encourage healthy living.
To demonstrate a working knowledge and understanding of conditions and clinical presentations relevant to the clinical area.
To demonstrate an understanding and application of professional, local, and national guidelines and legislation relating to health and social care provision.
5.1 Responsibility for People Management
Act in ways which support equality and value diversity.
Demonstrate own duties to new or less experienced staff, and where appropriate participate in induction and support programmes in relation to new staff and volunteers.
To assist in the recruitment of relevant grades of staff, as required.
Contribute towards developing a culture of learning and towards developing high quality learning environments.
Develop skills in relation to coaching, teaching individuals, carers other staff.
To be actively involved in team effectiveness by attending staff meetings and contributing as a team player to team development.
Support and supervise junior members of the team as required - to participate in providing instruction, learning opportunities and assessment of Bands 2or 3 staff, students and other trainees as required.
To recognise and understand different roles and responsibilities of individuals working in Livewell Southwest.
To delegate work to others as required.
5.2 Responsibility for financial and or physical resources
To use and maintain resources efficiently and effectively and to provide evidence of these efforts.
Exercise personal duty of care in the safe use and storage of equipment
Be environmentally aware and prudent in use of resources and energy.
Use electronic resources to input, save and retrieve information making use of eRecord systems.
To adhere to relevant trust policies on financial issues.
5.3 Responsibility for administration
Prioritises workload effectively, this could include scheduling your workday appropriately or managing your own diary of appointments and visits (as well as mileage if applicable) This requires a high level of time management and organisation skills.
To undertake any non-clinical clerical duties as necessary. This may include maintaining stock levels, ordering equipment, and filing, dealing with telephone calls, and cleaning.
To participate in audit as part of service review and improvement processes.
To comply with legislation, policies, procedures, and other quality approaches relevant to the work being undertaken.
To report accidents, incidents or complaints following LSW procedures and policies and to comply with the most recent Health and Safety at Work Act.
To attend and contribute to relevant team,service meetings.
To access and respond to work related emails and other information on a regular basis through Livewell Southwest intranet.
To actively participate in the planning and implementation of operational policies, projects, and service development within the team.
Maintain confidentiality as outlined within data protection policies.
Responsibility for people who use our services
To always uphold Livewell Southwests values of being Kind, Respectful, Inclusive, Ambitious and Responsible.
Work as part of a designated clinical team delivering care and, or therapy that focuses on the direct needs of the individual.
To manage a defined group of patients using evidence based/client centred principles to assess, plan, implement and evaluate interventions and contribute to the service provision.
To demonstrate a working knowledge and understanding of conditions relevant to the clinical area and those patients presenting with multi pathology.
To work under the direction of registered staff in the performance of specific tasks for patients, as part of their treatment and plan of care.
Contribute to the delivery of complex care.
Safely use a range of non-invasive and invasive interventions whether therapeutic, technological or pharmacological, within scope of the role. You may be involved, dependant on clinical team, in the use of technical and creative skills to assist in the provision of a flexible based therapeutic activity programme as part of the therapy service provision to adults using the service. For example, assessment for mobility aids and basic falls assessments as required.
You may have involvement in the completion of non-standardised and standardised cognitive assessments, capacity assessments and clinical risk assessments.
You may use a selection of both standardised and non -standardised assessments to assist and aid diagnosis of cognitive, sensory, perceptual, behavioural, physical psychosocial and social functioning.
Knowledge and understanding of the Mental Capacity Act and use this to conduct basic mental capacity assessments and participate in MDT processes such as DST completion and CHC.
To be responsible for the holistic assessment, treatment, evaluation, and modification of a treatment plan and make the clinical decision of when to discharge.
If applicable to your team, to assess, prescribe and authorise a range of agreed equipment and make recommendations for minor and major adaptations to increase/enable or compensate for independent function, teaching compensatory techniques as required.
To take the appropriate action to manage an emergency situation and summoning appropriate assistance and complete accurate reporting systems.
Depending on clinical area you may be responsible for medication management for a group of patients, including stock checking, ordering medication, transcribing medication onto a system.
If applicable to your role you may be responsible for the administration of medication to patients via different routes.
Depending on clinical area, to competently risk assess patients to support self-administration of medications and/or to provide support to those regaining independence with managing own medications
- If required support patients with all aspects of care including daily living, providing personalised care, and promoting independence.
Please see full job description
Person Specification
Qualifications
Essential
- Level 5 Foundation degree Assistant Practitioner
- OR
- Level 5 qualification in health and social care plus relevant clinical experience. GCSEs grade 4-9 in English and Maths OR Functional skills level 2 in English and Maths, evidenced by certificate of achievement.
Experience
Essential
- Previous experience of working within specific area of health/social care.
- Experience of and the ability to work effectively as a team player under appropriate supervision, and as part of a multi-disciplinary team.
- Ability to work independently with a delegated caseload, use initiative whilst understanding limits of scope.
- Experience of providing and receiving complex, sensitive information
- Insight into how to evaluate own strengths and development needs, seeking advice where appropriate.
- Conducts clinical tasks within Assistant Practitioner scope of practice to a high level of competency.
- Ability to support the development of less experienced staff.
Desirable
- Line manages and supervises day to day activity of support workers.
- Provides clinical supervision for less experienced staff.
Specific Skills
Essential
- Ability to autonomously manage caseload as delegated by line manager.
- Ability to assess and treat patients using evidence-based practice.
- Demonstrate commitment to and focus on quality, promotes high standards to consistently improve patient outcomes.
- Evidence of good record keeping and accurate clinical documentation.
- Effective written, oral, and electronic communication skills.
- Ability to organise and prioritise own workload and that of other staff.
- Ability to work in a team and alone.
- Good time management skills.
- Ability to work under pressure and support others under stress.
- Demonstrates ability to use own initiative but knows when to seek guidance.
- Group working skills.
- Ability to travel to various settings.
- Ability to problem solve.
- Courteous, respectful, and helpful at all times.
- Ability to communicate effectively (written, verbal and non-verbal communication) with patients/relatives and carers and all members of the multi-disciplinary team.
- Ability to develop effective and appropriate relationships with people, their families, carers, and colleagues.
- Flexible approach to working.
- Attention to detail.
- Highly motivated with ability to influence and inspire others.
- Empathic and able to handle emotionally intensive situations.
- Good attendance and punctuality
- Demonstrates motivation, integrity and compassion and self-awareness.
Additional Requirements
Essential
- Ability to take part in reflective practice and clinical supervision activities.
- Ability to support, supervise, assess, and act as a role model to trainee APs, other learners and health care support workers as required within the clinical setting.
- Commitment to lifelong learning and Continuing Professional Development
- Ability to deal with non-routine and unpredictable nature of the workload and individual patient contact.
- Creates and fosters a culture of openness, honesty, integrity, and inclusiveness.
Knowledge
Essential
- To understand and always uphold Livewell Southwests Values of being Kind, Respectful, Inclusive, Ambitious and Responsible.
- Understanding of and providing evidence-based practice.
- Understanding of the importance of following procedures and treatment plans.
- Knowledge of when to seek advice and escalate to the appropriate professional for expert help and advice.
- Understanding of the scope of the Assistant Practitioner in context of the team and the organisation, and how the role may contribute to service development.
- Intermediate IT skills.
- Understanding of the importance of the promotion of health and wellbeing.
- Evidence of recent work-based learning or self-directed learning.
- Knowledge of relevant clinical conditions.
- Working knowledge of national guidelines and legislation relating to health and social care and their impact on service provision.
- Knowledge of the principles of clinical governance.
- Statutory requirements e.g. understanding of Mental Health Act appropriate to role.
- Understanding of the principles of Confidentiality, Data Protection, and Information Governance.
- Understanding of vulnerable adults/child protection.
- I.T and computer literacy.
Person Specification
Qualifications
Essential
- Level 5 Foundation degree Assistant Practitioner
- OR
- Level 5 qualification in health and social care plus relevant clinical experience. GCSEs grade 4-9 in English and Maths OR Functional skills level 2 in English and Maths, evidenced by certificate of achievement.
Experience
Essential
- Previous experience of working within specific area of health/social care.
- Experience of and the ability to work effectively as a team player under appropriate supervision, and as part of a multi-disciplinary team.
- Ability to work independently with a delegated caseload, use initiative whilst understanding limits of scope.
- Experience of providing and receiving complex, sensitive information
- Insight into how to evaluate own strengths and development needs, seeking advice where appropriate.
- Conducts clinical tasks within Assistant Practitioner scope of practice to a high level of competency.
- Ability to support the development of less experienced staff.
Desirable
- Line manages and supervises day to day activity of support workers.
- Provides clinical supervision for less experienced staff.
Specific Skills
Essential
- Ability to autonomously manage caseload as delegated by line manager.
- Ability to assess and treat patients using evidence-based practice.
- Demonstrate commitment to and focus on quality, promotes high standards to consistently improve patient outcomes.
- Evidence of good record keeping and accurate clinical documentation.
- Effective written, oral, and electronic communication skills.
- Ability to organise and prioritise own workload and that of other staff.
- Ability to work in a team and alone.
- Good time management skills.
- Ability to work under pressure and support others under stress.
- Demonstrates ability to use own initiative but knows when to seek guidance.
- Group working skills.
- Ability to travel to various settings.
- Ability to problem solve.
- Courteous, respectful, and helpful at all times.
- Ability to communicate effectively (written, verbal and non-verbal communication) with patients/relatives and carers and all members of the multi-disciplinary team.
- Ability to develop effective and appropriate relationships with people, their families, carers, and colleagues.
- Flexible approach to working.
- Attention to detail.
- Highly motivated with ability to influence and inspire others.
- Empathic and able to handle emotionally intensive situations.
- Good attendance and punctuality
- Demonstrates motivation, integrity and compassion and self-awareness.
Additional Requirements
Essential
- Ability to take part in reflective practice and clinical supervision activities.
- Ability to support, supervise, assess, and act as a role model to trainee APs, other learners and health care support workers as required within the clinical setting.
- Commitment to lifelong learning and Continuing Professional Development
- Ability to deal with non-routine and unpredictable nature of the workload and individual patient contact.
- Creates and fosters a culture of openness, honesty, integrity, and inclusiveness.
Knowledge
Essential
- To understand and always uphold Livewell Southwests Values of being Kind, Respectful, Inclusive, Ambitious and Responsible.
- Understanding of and providing evidence-based practice.
- Understanding of the importance of following procedures and treatment plans.
- Knowledge of when to seek advice and escalate to the appropriate professional for expert help and advice.
- Understanding of the scope of the Assistant Practitioner in context of the team and the organisation, and how the role may contribute to service development.
- Intermediate IT skills.
- Understanding of the importance of the promotion of health and wellbeing.
- Evidence of recent work-based learning or self-directed learning.
- Knowledge of relevant clinical conditions.
- Working knowledge of national guidelines and legislation relating to health and social care and their impact on service provision.
- Knowledge of the principles of clinical governance.
- Statutory requirements e.g. understanding of Mental Health Act appropriate to role.
- Understanding of the principles of Confidentiality, Data Protection, and Information Governance.
- Understanding of vulnerable adults/child protection.
- I.T and computer literacy.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Livewell Southwest
Address
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Employer details
Employer name
Livewell Southwest
Address
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: B9832-2026-NM-10444
Job summary
Are you passionate about recovery, employment and improving outcomes for people with mental health needs? Livewell Southwest is seeking an experienced and motivated Individual Placement and Support (IPS) Service Manager to lead and develop our IPS service across community mental health pathways and recovery inpatient services. This is an exciting opportunity to lead a well-established service that helps people access and sustain meaningful employment as part of their recovery journey. The role will lead the delivery of the IPS service, oversee performance and outcomes, manage a team of IPS professionals, and ensure employment support is fully integrated within mental health services.
"please note that this role may not be eligible for sponsorship under the Skilled Worker route, please refer to the Direct Gov website for more information with regards to eligibility"
Please note that Livewell may close the job advertisement earlier than the specified deadline if a high number of applications are submitted. Therefore, we recommend you submit your application at the earliest opportunity
Main duties of the job
As Service Manager, you will be responsible for developing and implementing the strategic vision and business plan for the service, ensuring the delivery of a high-quality, high-fidelity IPS model in line with IPS Grow standards. You will provide leadership and supervision to Team Leaders and Employment Specialists, support service development and transformation, manage performance against key targets and outcomes, and use data and intelligence to drive continuous improvement. You will also play a key role in developing partnerships with community mental health teams, employers, education providers, commissioners, DWP colleagues and voluntary sector organisations to ensure people receive the support they need to achieve their employment goals.
We are looking for an experienced leader with a strong understanding of the Individual Placement and Support model, experience of managing teams and services, and a commitment to recovery-focused practice. The successful candidate will possess excellent communication, leadership and partnership-working skills, alongside the ability to influence service development across organisational boundaries. This role offers the opportunity to shape the future of employment support within mental health services and make a real difference to the lives of people across Plymouth and the surrounding area.
All Livewell Southwest staff are expected to able and willing to work across a 7 day service.
Job Share(s) Considered
About us
Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values, kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Details
Date posted
14 August 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£49,387 to £56,515 a year pro rata
Contract
Permanent
Working pattern
Full-time, Part-time, Job share, Flexible working
Reference number
B9832-2026-NM-10444
Job locations
Cumberland Centre
Damerel Close
Plymouth
Devon
PL1 4JZ
United Kingdom
Job description
Job responsibilities
The post holder will manage an IPS service operating across community mental health services, recovery inpatient wards and partner organisations. The role includes responsibility for a team of employment specialists, delivery of performance targets, and integration of employment support within clinical pathways. The post holder will work across organisational boundaries, building relationships with internal services and external partners including employers, primary care and voluntary sector organisations.
MAIN DUTIES/RESPONSIBILITIES
Lead and manage the IPS service and team to ensure delivery of employment support aligned to service objectives and expected outcomes.
Monitor and manage service performance, including referrals, access, and employment outcomes, to ensure targets are achieved and areas for improvement are identified and addressed.
Develop and embed IPS within community mental health teams and wider pathways to improve access to employment support and integration with clinical care.
Analyse service data and performance information to inform decision-making and implement service improvements.
Establish and maintain effective working relationships with internal teams and external partners to support service delivery and development.
Contribute to service development, planning and transformation activity to improve quality, access and outcomes.
Ensure the service operates in line with organisational policies, governance requirements, and safeguarding responsibilities.
Lead, implement and ensure the service is compliant with IPS Grow audit standards and monitoring and implementation of these.
Responsibility for People Management
Line manage IPS staff, including recruitment, supervision, appraisal and performance management, to ensure staff are supported to deliver high-quality services.
Provide leadership, guidance and development opportunities to build capability and maintain a skilled workforce.
Responsibility for financial and/or physical resources
Monitor and manage service resources to ensure effective and efficient use in line with service requirements.
Budget holder for the service responsible for the management and financial planning processes of the service budget.
Responsibility for administration
Ensure accurate and timely recording of service activity and performance data to support reporting and governance requirements.
Plan and organise service delivery, training, workforce activity and reporting processes in accordance with Livewell Southwest standards and IPS Grow model fidelity.
Responsibility for people who use our services
Ensure delivery of a service that supports individuals with mental health needs to access and sustain employment.
Promote recovery-focused and person-centred approaches within service delivery.
Responsibility for implementation of policy and/or service developments
Implement organisational policies and procedures within the service to ensure safe and effective practice.
Contribute to the development and implementation of service improvements and new ways of working.
Other Responsibilities
Ensure effective use and management of information systems and data in line with information governance requirements.
Contribute and undertake audit, evaluation and service review activity to support continuous improvement.
Policy holder and author for the service policy and standards for IPS.
COMMUNICATIONS AND RELATIONSHIPS
Develop and maintain effective working relationships with staff, managers, clinicians and external partners to support service delivery.
Communicate complex service information, including performance and improvement plans, in a clear and accessible way.
Chair and contribute to meetings, providing updates and ensuring appropriate escalation of risks and issues.
Chair organisation IPS meetings with key stakeholders including executive team membership to ensure the organisation meets its IPS Grow commitments
Produce written reports and documentation to support service monitoring and decision making.
Please see attcahed full Job Descprtion and Person Specification
Job description
Job responsibilities
The post holder will manage an IPS service operating across community mental health services, recovery inpatient wards and partner organisations. The role includes responsibility for a team of employment specialists, delivery of performance targets, and integration of employment support within clinical pathways. The post holder will work across organisational boundaries, building relationships with internal services and external partners including employers, primary care and voluntary sector organisations.
MAIN DUTIES/RESPONSIBILITIES
Lead and manage the IPS service and team to ensure delivery of employment support aligned to service objectives and expected outcomes.
Monitor and manage service performance, including referrals, access, and employment outcomes, to ensure targets are achieved and areas for improvement are identified and addressed.
Develop and embed IPS within community mental health teams and wider pathways to improve access to employment support and integration with clinical care.
Analyse service data and performance information to inform decision-making and implement service improvements.
Establish and maintain effective working relationships with internal teams and external partners to support service delivery and development.
Contribute to service development, planning and transformation activity to improve quality, access and outcomes.
Ensure the service operates in line with organisational policies, governance requirements, and safeguarding responsibilities.
Lead, implement and ensure the service is compliant with IPS Grow audit standards and monitoring and implementation of these.
Responsibility for People Management
Line manage IPS staff, including recruitment, supervision, appraisal and performance management, to ensure staff are supported to deliver high-quality services.
Provide leadership, guidance and development opportunities to build capability and maintain a skilled workforce.
Responsibility for financial and/or physical resources
Monitor and manage service resources to ensure effective and efficient use in line with service requirements.
Budget holder for the service responsible for the management and financial planning processes of the service budget.
Responsibility for administration
Ensure accurate and timely recording of service activity and performance data to support reporting and governance requirements.
Plan and organise service delivery, training, workforce activity and reporting processes in accordance with Livewell Southwest standards and IPS Grow model fidelity.
Responsibility for people who use our services
Ensure delivery of a service that supports individuals with mental health needs to access and sustain employment.
Promote recovery-focused and person-centred approaches within service delivery.
Responsibility for implementation of policy and/or service developments
Implement organisational policies and procedures within the service to ensure safe and effective practice.
Contribute to the development and implementation of service improvements and new ways of working.
Other Responsibilities
Ensure effective use and management of information systems and data in line with information governance requirements.
Contribute and undertake audit, evaluation and service review activity to support continuous improvement.
Policy holder and author for the service policy and standards for IPS.
COMMUNICATIONS AND RELATIONSHIPS
Develop and maintain effective working relationships with staff, managers, clinicians and external partners to support service delivery.
Communicate complex service information, including performance and improvement plans, in a clear and accessible way.
Chair and contribute to meetings, providing updates and ensuring appropriate escalation of risks and issues.
Chair organisation IPS meetings with key stakeholders including executive team membership to ensure the organisation meets its IPS Grow commitments
Produce written reports and documentation to support service monitoring and decision making.
Please see attcahed full Job Descprtion and Person Specification
Person Specification
Qualifications
Essential
- Level 7 qualification (Masters degree or equivalent experience)
- Evidence of ongoing Continuing Professional Development (CPD)
- Formal leadership/management qualification at Level 7 or demonstrable equivalent leadership experience at a senior level
Desirable
- Postgraduate qualification in leadership, service improvement, or
- quality improvement
- IPS-specific training (e.g. IPS Grow, fidelity training)
- Coaching, supervision, or practice educator qualification
Specific Skills
Essential
- Ability to lead, motivate and manage staff
- Strong communication and relationship-building skills
- Ability to analyse information and make informed decisions
- Planning and organisational skills to manage competing priorities
Desirable
- Advanced coaching and supervision capability
- Experience delivering training or presentations
- Digital literacy across NHS reporting systems
Experience
Essential
- Significant experience in: Secondary mental health services and/or Employment/vocational support services (e.g. IPS)
- Demonstrable experience of: Leading and managing teams/service
- delivery
- Delivering against contractual targets and KPIs Performance management, supervision and staff development
- Experience of multi-agency partnership working (NHS, local authority, DWP, VCSE)
- Experience working with individuals with severe mental illness (SMI)
Knowledge
Essential
- Expert understanding of:
- The IPS model and fidelity principles
- Recovery-oriented and strengths
- based approaches
- Barriers to employment for people
- with SMI
- Knowledge of: NHS systems, governance, and clinical pathways
- Safeguarding frameworks and risk management
- Equality, diversity and inclusion
- Strong understanding of: Data, outcomes, and performance
- frameworks
Desirable
- Knowledge of DWP benefits and employment systems
- Understanding of IPS Grow fidelity reviews
- Awareness of local labour market dynamics
Additional requirements
Essential
- Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
- Flexible approach to meet service needs
Person Specification
Qualifications
Essential
- Level 7 qualification (Masters degree or equivalent experience)
- Evidence of ongoing Continuing Professional Development (CPD)
- Formal leadership/management qualification at Level 7 or demonstrable equivalent leadership experience at a senior level
Desirable
- Postgraduate qualification in leadership, service improvement, or
- quality improvement
- IPS-specific training (e.g. IPS Grow, fidelity training)
- Coaching, supervision, or practice educator qualification
Specific Skills
Essential
- Ability to lead, motivate and manage staff
- Strong communication and relationship-building skills
- Ability to analyse information and make informed decisions
- Planning and organisational skills to manage competing priorities
Desirable
- Advanced coaching and supervision capability
- Experience delivering training or presentations
- Digital literacy across NHS reporting systems
Experience
Essential
- Significant experience in: Secondary mental health services and/or Employment/vocational support services (e.g. IPS)
- Demonstrable experience of: Leading and managing teams/service
- delivery
- Delivering against contractual targets and KPIs Performance management, supervision and staff development
- Experience of multi-agency partnership working (NHS, local authority, DWP, VCSE)
- Experience working with individuals with severe mental illness (SMI)
Knowledge
Essential
- Expert understanding of:
- The IPS model and fidelity principles
- Recovery-oriented and strengths
- based approaches
- Barriers to employment for people
- with SMI
- Knowledge of: NHS systems, governance, and clinical pathways
- Safeguarding frameworks and risk management
- Equality, diversity and inclusion
- Strong understanding of: Data, outcomes, and performance
- frameworks
Desirable
- Knowledge of DWP benefits and employment systems
- Understanding of IPS Grow fidelity reviews
- Awareness of local labour market dynamics
Additional requirements
Essential
- Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
- Flexible approach to meet service needs
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Livewell Southwest
Address
Cumberland Centre
Damerel Close
Plymouth
Devon
PL1 4JZ
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Employer details
Employer name
Livewell Southwest
Address
Cumberland Centre
Damerel Close
Plymouth
Devon
PL1 4JZ
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: B9832-2026-NM-10435
Job summary
This is an exciting opportunity for a mental health practitioner to join the Asylum Seeker & Refugee Mental Health Team, working as part of a MDT in a specialist service. Secondments opportunities will be considered. This is a role until 31st March 2027 for 37.5 hours per week. The Asylum Seeker and Refugee Mental Health Team are a specialist team who have the experience, knowledge and expertise to work with the above issues. Alongside trained Clinicians there are volunteers some of whom have been service users and have experienced the asylum process. This enables the team to deliver culturally sensitive health care that is relevant to the clients that the team is supporting. The team offers a holistic approach towards care in line with Freedom from Torture recommendations who state that Treating a torture victim requires a holistic approach that responds to their physical, emotional and practical needs.
All Livewell Southwest staff are expected to able and willing to work across a 7 day service.
Job Share(s) Considered
Main duties of the job
The post holder will be responsible for providing a service to asylum seekers and refugees with complex mental health needs and related issues.
To liaise with colleagues in other health services to ensure fair access to other statutory and non-statutory health providers. To manage a caseload of asylum seekers and refugees with complex needs using evidence based/patient centred principles to assess, plan, implement and evaluate interventions. To be responsible for implementing interventions, individually or as a group. This may include developing additional, specialist intervention skills and developing opportunities in line with patients needs. To provide professional guidance, for staff and students as appropriate. To have a sound working knowledge of, and be able to implement evidence based practice within this service area. To be pro-active in supporting service developments in keeping with the changing needs of the client group and the overall multi-professional and organisation aims. To act as service representative in ASR related forums and meetings. To provide specialist education and training in order to disperse knowledge.
please note that this role may not be eligible for sponsorship under the Skilled Worker route, please refer to the Direct Gov website for more information with regards to eligibility
Please note that Livewell may close the job advertisement earlier than the specified deadline if a high number of applications are submitted.
About us
Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values,kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Details
Date posted
14 August 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year pro rata
Contract
Fixed term
Duration
7 months
Working pattern
Full-time, Part-time, Job share, Flexible working
Reference number
B9832-2026-NM-10435
Job locations
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Job description
Job responsibilities
Asylum Seeker & Refugee Mental Health Team
The post holder will be responsible for providing a service to asylum seekers and refugees with complex mental health needs and related issues.
To participate in line management, appraisal, supervision, teaching, recruitment and day-to-day management tasks in relation to your role within team.
To provide and coordinate complex packages of treatment which may include the administration of medicines.
To provide a comprehensive healthcare assessment including risk assessment and be responsible for providing and coordinating a recovery orientated package of care alongside other key services and professional stakeholders.
.
To liaise with colleagues in other health services to ensure fair access to other statutory and non-statutory health providers.
To manage a caseload of asylum seekers and refugees with complex needs using evidence based/patient centered principles to assess, plan, implement and evaluate interventions.
To be responsible for implementing interventions, individually or as a group. This may include developing additional specialist intervention skills and developing opportunities in line with patients needs.
To provide professional guidance for staff and students as appropriate. To have a sound working knowledge of and be able to implement evidence-based practice within this service area.
KNOWLEDGE, SKILLS & EXPERIENCE REQUIRED
1.Registered Nurse, OT or Social Worker
2.Previous experience within a comparable community service or setting.
3.Flexible working with an ability to use own initiative as well as to be a team player.
4.Demonstrable knowledge and understanding of the principles and knowledge base underpinning Early Intervention Services, and other mental health provision including inpatient services.
5.Evidence of continued professional development.
6.Effective and well-developed leadership and case management skills.
7.Sound working knowledge of the Mental Health Act 1983 and other Mental Health Legislation
8.Proven ability to lead, motivate and supervise others within a team, demonstrating the highest clinical standards.
9.Proven interpersonal, communication and supervision skills.
10.Proven creativity in changing service delivery to meet the needs of the user and the ongoing development of the service.
11.Post basic qualifications/experience
-Teaching experience desirable
-Post qualification clinical course
-Specialist knowledge of Early Intervention Services and a range of other mental health service provision.
12.Ability to visit clients in their own homes and to attend meetings in a variety of outreach community settings.
13.A demonstrable knowledge of the principles and application of Motivation, Recovery, Social Inclusion and Whole Life systems Theory.
14.Knowledge of the Public Health agenda within substance misuse provision and the recovery orientated systems model.
15.Knowledge and understanding of adult and childrens safeguarding.
16.Knowledge of Complex needs as defined within MEAM and comorbidities and best practice models with this client group.
KEY RESULT AREAS
1.To effectively manage a caseload of complex individuals
2.To ensure you receive and provide appropriate line management and clinical supervision, in line with Livewell policies and procedures.
3. Ensure all obligations of the Mental Health Act and the Code of Practice are fulfilled and other mental health legislation and care planning is complied with in accordance with care co-ordination guidelines.
4.Improve and maintain working relationships with GPs, other professionals and outside agencies working collaboratively to ensure effective referral, assessment, treatment and when appropriate discharge.
5.To provide clinical advice, education, support and training to team colleagues, Inpatient units, Community Mental Health Teams, Primary Care Teams, other professionals and services provided by LIVEWELL SW.
To advise the Manager of any operational issues, which require resolution?
6.To maintain safe and acceptable standards of practice in accordance with policies, professional guidelines and relevant procedures.
7.To keep professionally updated with ongoing developments in asylum seeker care services through evidence-based approaches to delivering high quality services by evaluating, updating, initiating and/or participating in training, audit, research and service planning.
8.Promote and sustain good interpersonal relationships with users, carers and families, members of the multi-disciplinary team, other professionals, voluntary agencies, independent sectors and the general public.
9.To contribute to clinical governance as applicable to the team and actively participate in ensuring that the service is user-focused, flexible and evolutionary.
10.To develop links with other similar services, housing and agencies providing services for young people.
11.To effectively care coordinate and have safe systems of work at the heart of practice.
12.To have the ability to work autonomously and lone work within policy and procedure.
13.To provide leadership and coordination in the absence of the band 7 Team manager, and cover for other team members in their absence.
COMMUNICATIONS & WORKING RELATIONSHIPS
Use trauma Informed and trauma sensitive style of communication in all written and verbal communications.
Communication is via line management.
Good working relationships need to be achieved with
DCRS
Interpreter services
Commissioners
LIVEWELL SW teams and staff, including mental health and learning disability teams
LIVEWELL SW Directorates of Professional Practice and Contracting and Finance
Social Services
Local Education Authority
Other non-statutory providers of health and social care
General Practitioners and practice staff.
Clinical staff in acute trusts
Users, families and carers
Police and Probation
Housing services
To be an ambassador at local and national events where required.
MOST CHALLENGING PART OF YOUR ROLE
To assist in changing the culture with regard to how statutory mental health services have traditionally been delivered and allow users to gain access to the service which is delivered in the least restrictive way and in a style that engages people on their own terms.
To contribute to the development of a service that is ambitious, ever changing, innovative and aspiration which impacts beyond ones own team and service promoting excellence.
To work with ambiguity and uncertainty in respect of the interpretation of policy and how this is applied to ones own clinical practice.
To be an active and dynamic member of the asylum seekers team, whilst ensuring that best clinical practice is adhered to.
Maintaining contact with the employing organisation whilst working within a voluntary sector service and team.
Making recovery visible in all aspects of service delivery.
Foster a culture of optimism and belief in recovery when interacting with service users, parents, carers and other staff/ organisations.
Please see attached Job description for full JD.
Job description
Job responsibilities
Asylum Seeker & Refugee Mental Health Team
The post holder will be responsible for providing a service to asylum seekers and refugees with complex mental health needs and related issues.
To participate in line management, appraisal, supervision, teaching, recruitment and day-to-day management tasks in relation to your role within team.
To provide and coordinate complex packages of treatment which may include the administration of medicines.
To provide a comprehensive healthcare assessment including risk assessment and be responsible for providing and coordinating a recovery orientated package of care alongside other key services and professional stakeholders.
.
To liaise with colleagues in other health services to ensure fair access to other statutory and non-statutory health providers.
To manage a caseload of asylum seekers and refugees with complex needs using evidence based/patient centered principles to assess, plan, implement and evaluate interventions.
To be responsible for implementing interventions, individually or as a group. This may include developing additional specialist intervention skills and developing opportunities in line with patients needs.
To provide professional guidance for staff and students as appropriate. To have a sound working knowledge of and be able to implement evidence-based practice within this service area.
KNOWLEDGE, SKILLS & EXPERIENCE REQUIRED
1.Registered Nurse, OT or Social Worker
2.Previous experience within a comparable community service or setting.
3.Flexible working with an ability to use own initiative as well as to be a team player.
4.Demonstrable knowledge and understanding of the principles and knowledge base underpinning Early Intervention Services, and other mental health provision including inpatient services.
5.Evidence of continued professional development.
6.Effective and well-developed leadership and case management skills.
7.Sound working knowledge of the Mental Health Act 1983 and other Mental Health Legislation
8.Proven ability to lead, motivate and supervise others within a team, demonstrating the highest clinical standards.
9.Proven interpersonal, communication and supervision skills.
10.Proven creativity in changing service delivery to meet the needs of the user and the ongoing development of the service.
11.Post basic qualifications/experience
-Teaching experience desirable
-Post qualification clinical course
-Specialist knowledge of Early Intervention Services and a range of other mental health service provision.
12.Ability to visit clients in their own homes and to attend meetings in a variety of outreach community settings.
13.A demonstrable knowledge of the principles and application of Motivation, Recovery, Social Inclusion and Whole Life systems Theory.
14.Knowledge of the Public Health agenda within substance misuse provision and the recovery orientated systems model.
15.Knowledge and understanding of adult and childrens safeguarding.
16.Knowledge of Complex needs as defined within MEAM and comorbidities and best practice models with this client group.
KEY RESULT AREAS
1.To effectively manage a caseload of complex individuals
2.To ensure you receive and provide appropriate line management and clinical supervision, in line with Livewell policies and procedures.
3. Ensure all obligations of the Mental Health Act and the Code of Practice are fulfilled and other mental health legislation and care planning is complied with in accordance with care co-ordination guidelines.
4.Improve and maintain working relationships with GPs, other professionals and outside agencies working collaboratively to ensure effective referral, assessment, treatment and when appropriate discharge.
5.To provide clinical advice, education, support and training to team colleagues, Inpatient units, Community Mental Health Teams, Primary Care Teams, other professionals and services provided by LIVEWELL SW.
To advise the Manager of any operational issues, which require resolution?
6.To maintain safe and acceptable standards of practice in accordance with policies, professional guidelines and relevant procedures.
7.To keep professionally updated with ongoing developments in asylum seeker care services through evidence-based approaches to delivering high quality services by evaluating, updating, initiating and/or participating in training, audit, research and service planning.
8.Promote and sustain good interpersonal relationships with users, carers and families, members of the multi-disciplinary team, other professionals, voluntary agencies, independent sectors and the general public.
9.To contribute to clinical governance as applicable to the team and actively participate in ensuring that the service is user-focused, flexible and evolutionary.
10.To develop links with other similar services, housing and agencies providing services for young people.
11.To effectively care coordinate and have safe systems of work at the heart of practice.
12.To have the ability to work autonomously and lone work within policy and procedure.
13.To provide leadership and coordination in the absence of the band 7 Team manager, and cover for other team members in their absence.
COMMUNICATIONS & WORKING RELATIONSHIPS
Use trauma Informed and trauma sensitive style of communication in all written and verbal communications.
Communication is via line management.
Good working relationships need to be achieved with
DCRS
Interpreter services
Commissioners
LIVEWELL SW teams and staff, including mental health and learning disability teams
LIVEWELL SW Directorates of Professional Practice and Contracting and Finance
Social Services
Local Education Authority
Other non-statutory providers of health and social care
General Practitioners and practice staff.
Clinical staff in acute trusts
Users, families and carers
Police and Probation
Housing services
To be an ambassador at local and national events where required.
MOST CHALLENGING PART OF YOUR ROLE
To assist in changing the culture with regard to how statutory mental health services have traditionally been delivered and allow users to gain access to the service which is delivered in the least restrictive way and in a style that engages people on their own terms.
To contribute to the development of a service that is ambitious, ever changing, innovative and aspiration which impacts beyond ones own team and service promoting excellence.
To work with ambiguity and uncertainty in respect of the interpretation of policy and how this is applied to ones own clinical practice.
To be an active and dynamic member of the asylum seekers team, whilst ensuring that best clinical practice is adhered to.
Maintaining contact with the employing organisation whilst working within a voluntary sector service and team.
Making recovery visible in all aspects of service delivery.
Foster a culture of optimism and belief in recovery when interacting with service users, parents, carers and other staff/ organisations.
Please see attached Job description for full JD.
Person Specification
Qualifications
Essential
- RMN or Dip HE Degree/Diploma in Occupational Therapy
- Degree/Diploma in Social Care
- ENB 811/812 OR CPN Degree OR significant experience at a senior level which includes managerial experience, staff supervision and operational issues
- Completion of training as a first level registered nurse in mental health, allied health or social care professional, with a current valid registration with the appropriate body
- Post Graduate Specialist Knowledge and or experience in Community Mental Health setting
Desirable
- Recovery
- CBT
- Solution Focus Therapy
- Management/coaching qualification.
- Cultural Awareness Training
Knowledge & Skills
Essential
- Demonstrate evidence based practice
- CPA and record keeping
- NSF & MHA and NICE guidelines
- Demonstrate a commitment to professional development and be an able educator
- Evidence of life-long learning (academically and Professionally
- Skilled and experienced clinician, particularly in assessment and crisis intervention
- Good communication skills (verbal and written skills)
- Empathic outlook on health care delivery which respects clients dignity and human rights
- Interpersonal skills
- Supervisory skills
- Leadership skills
- Negotiation skills
- Risk assessment and management skills
- Calm and adaptable
- Ability to work flexibly
- Ability to work autonomously and part of MDT
- Recognise and manage stress in self and others
- Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
- Creative, enthusiastic and self motivated
- Ability to manage change
- Willingness to participate in service development
Desirable
- Specialist clinical skills i.e. CBT training, Psycho-social interventions
- Staff appraisal skills
- Understanding of Choose and Book agenda and PTLs and RTT
- Understanding of Continuing Health Care
- Competent and knowledgeable in regards to PCH (CIC) Liaison Services ethos, policies and procedures.
- knowledge/skills
- Knowledgeable with regards the mental Health needs of culturally diverse communities
- Ability to demonstrate understanding of the Immigration system and Asylum Process
Experience
Essential
- Significant post-registration mental health experience
- Relevant experience in community mental health setting or clear evidence of how candidate is able to fulfil the functions of a community mental health practitioner.
Desirable
- Community experience in Mental Health
- Experience of working with Victims of Torture and Trauma
- Care co-ordination
- Case load management
- Knowledge and experience of working with interpreters
Person Specification
Qualifications
Essential
- RMN or Dip HE Degree/Diploma in Occupational Therapy
- Degree/Diploma in Social Care
- ENB 811/812 OR CPN Degree OR significant experience at a senior level which includes managerial experience, staff supervision and operational issues
- Completion of training as a first level registered nurse in mental health, allied health or social care professional, with a current valid registration with the appropriate body
- Post Graduate Specialist Knowledge and or experience in Community Mental Health setting
Desirable
- Recovery
- CBT
- Solution Focus Therapy
- Management/coaching qualification.
- Cultural Awareness Training
Knowledge & Skills
Essential
- Demonstrate evidence based practice
- CPA and record keeping
- NSF & MHA and NICE guidelines
- Demonstrate a commitment to professional development and be an able educator
- Evidence of life-long learning (academically and Professionally
- Skilled and experienced clinician, particularly in assessment and crisis intervention
- Good communication skills (verbal and written skills)
- Empathic outlook on health care delivery which respects clients dignity and human rights
- Interpersonal skills
- Supervisory skills
- Leadership skills
- Negotiation skills
- Risk assessment and management skills
- Calm and adaptable
- Ability to work flexibly
- Ability to work autonomously and part of MDT
- Recognise and manage stress in self and others
- Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
- Creative, enthusiastic and self motivated
- Ability to manage change
- Willingness to participate in service development
Desirable
- Specialist clinical skills i.e. CBT training, Psycho-social interventions
- Staff appraisal skills
- Understanding of Choose and Book agenda and PTLs and RTT
- Understanding of Continuing Health Care
- Competent and knowledgeable in regards to PCH (CIC) Liaison Services ethos, policies and procedures.
- knowledge/skills
- Knowledgeable with regards the mental Health needs of culturally diverse communities
- Ability to demonstrate understanding of the Immigration system and Asylum Process
Experience
Essential
- Significant post-registration mental health experience
- Relevant experience in community mental health setting or clear evidence of how candidate is able to fulfil the functions of a community mental health practitioner.
Desirable
- Community experience in Mental Health
- Experience of working with Victims of Torture and Trauma
- Care co-ordination
- Case load management
- Knowledge and experience of working with interpreters
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Livewell Southwest
Address
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Employer details
Employer name
Livewell Southwest
Address
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: B9832-2026-AC-1975
Job summary
Are you ready for a new challenge? Are you currently working in an administrative role and looking for your next career step? The community mental health team have a new position available as a Administrator and we are looking for a highly motivated, driven and diligent individual to work within our service. This would be a great transitional role for someone who is looking to progress further in their career.
The successful candidate will need to be flexible, organised, accurate and efficient across all aspects of an administrative role. The individual will need to be IT literate with the ability to use Microsoft office competently. You will need a positive attitude towards people experiencing mental health problems and have excellent customer care skills.
Within this position, there is a requirement to carry out line management duties for staff within the admin structure who you will work closely with on a day -to -day basis.
The CMHS works with service users who have a range of mental health difficulties. We are a multi-disciplinary team of Consultant Psychiatrists, Psychiatric Nurses, Occupational Therapists, Psychologists, Support Workers and other key professionals.
All Livewell Southwest staff are expected to able and willing to work across a 7 day service.
Job Share(s) Considered
Main duties of the job
Your role will be to work closely with the administration team & to provide support to the wider service & clinical team manager. Your main duties will include admin support for the clinical team which include, psychology, nursing staff &support workers. You will be required to arrange & re-schedule appointments, maintain accurate & up to date patient files on SystmOne & monitor waiting lists/reports. There will also be a requirement to cover periods of absence for other admin staff if required. This will include covering MDT, Triage & maintaining rotas. As such, we require someone with experience of office administration/secretarial work, proficient in efficient, precise &accurate record keeping and someone with experience of leading or supervising a team.
Working within Livewell Southwest means you will be part of a team who provide specialist services to those who need support to live independent healthy lives.
Does this sound like you? If so, then please make contact with the manager listed within the advert. We would be more then happy to have an informal discussion with you &answer any questions you may have.
Please note that this role may not be eligible for sponsorship under the Skilled Worker route, please refer to the Direct Gov website for more information with regards to eligibility
Please note that we may close the job advert early if a high number of applications are submitted. Therefore, we recommend you submit your application at the earliest opportunity
About us
Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values, kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Details
Date posted
14 August 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year
Contract
Fixed term
Duration
12 months
Working pattern
Full-time, Part-time, Job share, Flexible working
Reference number
B9832-2026-AC-1975
Job locations
Cumberland Centre
Damerel Close
Plymouth
Devon
PL1 4JZ
United Kingdom
Livewell Southwest
Avon House
Mount Gould Hospital
Plymouth
PL4 7QD
United Kingdom
Job description
Job responsibilities
JOB PURPOSE
To deliver an effective and competent level of secretarial and administrative support and consistently deliver a client focused service which promotes good customer service and effective working relationships.
To be responsible for providing daily secretarial and administrative support in the allocated service area ensuring business priorities are met for example: maintaining records, minute taking, data inputting and reception duties.
Typing of confidential reports/letters; which may be supplied via hard copy and/or dictation, (which may contain distressing information) as requested to meet service needs.
Working proactively to support team. Ability to work on own and proactively as part of a team To provide the day-to-day supervision and line management of junior staff where appropriate.
The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will need to be flexible to carry out any other duties as may be reasonably required by their line manager.
SCOPE AND RANGE
This post is expected to liaise and build positive working relationships with a variety of stakeholders such as; clinical staff, general practices, service users and all other appropriate bodies.
MAIN DUTIES/RESPONSIBILITIES
Management of service
To arrange meetings and events on behalf of the service, making bookings where necessary and ensuring all equipment and documentation is available, in conjunction with line manager where required.
Respond to telephone, email and written queries on behalf of the service area including call handling where appropriate as agreed with line manager.
To produce informal and formal minutes as an accurate record of meetings, transcribing and distributing as directed.
Maintain accurate and timely electronic and hard copy information e.g. training logs using organisational systems as directed (ensuring ease of access/retrieval as appropriate) and in line with policies.
Supporting operational staff to access management information; electronic and hard copy.
Collect and collate data to enable managers to monitor budgets and performance in relation to business support function with support of line manager.
Collect, collate and prepare information for service area users with support of line manager.
To provide support to customer and visitor reception areas, acting as the first point of enquiry and sign posting individual to relevant information / service.
Support the management team to ensure that internal and external communication systems are in place.
Ensure that all complaints, compliments, concerns, comments and suggestions are appropriately recorded, and where possible resolved within level of role or escalated appropriately, supporting junior staff where necessary.
Maximise the use of electronic systems to enable effective management of the service area such as Microsoft Office and patient record systems.
Be compliant with the Data Protection and record management policies and procedures with particular reference to confidentiality and safeguarding issues.
Be proactive and contribute ideas for improvement in the way the service is delivered.
Able to work on own initiative, prioritising work within defined policies and procedures to set timescales.
Ensure that all office support services e.g. post, filing, photocopying, are delivered in a timely manner.
Promote the image of the department, checking that notices and leaflets are up to date & well presented.
Demonstrate own activities to new or less experienced employees.
Financial management
To process and pass for payment all relevant invoices in a timely manner in accordance with business process, with support of line manager.
To support the line manager with banking and remittance service (including petty cash).
Monitor stock e.g. stationery and order supplies and equipment as required within the business area. Undertake surveys or audits as directed.
COMMUNICATIONS AND RELATIONSHIPS
One of the main aspects of this role is to liaise and build positive working relationships with a variety of stakeholders such as; clinical staff, general practices, service users and all other appropriate bodies.
PHYSICAL DEMANDS OF THE JOB
Frequent sitting & standing. Inputting at a keyboard for most of day, frequent light effort to lift, sort & file case notes.
May have to occasionally move presentation equipment and office supplies or clinic consumables.
Job description
Job responsibilities
JOB PURPOSE
To deliver an effective and competent level of secretarial and administrative support and consistently deliver a client focused service which promotes good customer service and effective working relationships.
To be responsible for providing daily secretarial and administrative support in the allocated service area ensuring business priorities are met for example: maintaining records, minute taking, data inputting and reception duties.
Typing of confidential reports/letters; which may be supplied via hard copy and/or dictation, (which may contain distressing information) as requested to meet service needs.
Working proactively to support team. Ability to work on own and proactively as part of a team To provide the day-to-day supervision and line management of junior staff where appropriate.
The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will need to be flexible to carry out any other duties as may be reasonably required by their line manager.
SCOPE AND RANGE
This post is expected to liaise and build positive working relationships with a variety of stakeholders such as; clinical staff, general practices, service users and all other appropriate bodies.
MAIN DUTIES/RESPONSIBILITIES
Management of service
To arrange meetings and events on behalf of the service, making bookings where necessary and ensuring all equipment and documentation is available, in conjunction with line manager where required.
Respond to telephone, email and written queries on behalf of the service area including call handling where appropriate as agreed with line manager.
To produce informal and formal minutes as an accurate record of meetings, transcribing and distributing as directed.
Maintain accurate and timely electronic and hard copy information e.g. training logs using organisational systems as directed (ensuring ease of access/retrieval as appropriate) and in line with policies.
Supporting operational staff to access management information; electronic and hard copy.
Collect and collate data to enable managers to monitor budgets and performance in relation to business support function with support of line manager.
Collect, collate and prepare information for service area users with support of line manager.
To provide support to customer and visitor reception areas, acting as the first point of enquiry and sign posting individual to relevant information / service.
Support the management team to ensure that internal and external communication systems are in place.
Ensure that all complaints, compliments, concerns, comments and suggestions are appropriately recorded, and where possible resolved within level of role or escalated appropriately, supporting junior staff where necessary.
Maximise the use of electronic systems to enable effective management of the service area such as Microsoft Office and patient record systems.
Be compliant with the Data Protection and record management policies and procedures with particular reference to confidentiality and safeguarding issues.
Be proactive and contribute ideas for improvement in the way the service is delivered.
Able to work on own initiative, prioritising work within defined policies and procedures to set timescales.
Ensure that all office support services e.g. post, filing, photocopying, are delivered in a timely manner.
Promote the image of the department, checking that notices and leaflets are up to date & well presented.
Demonstrate own activities to new or less experienced employees.
Financial management
To process and pass for payment all relevant invoices in a timely manner in accordance with business process, with support of line manager.
To support the line manager with banking and remittance service (including petty cash).
Monitor stock e.g. stationery and order supplies and equipment as required within the business area. Undertake surveys or audits as directed.
COMMUNICATIONS AND RELATIONSHIPS
One of the main aspects of this role is to liaise and build positive working relationships with a variety of stakeholders such as; clinical staff, general practices, service users and all other appropriate bodies.
PHYSICAL DEMANDS OF THE JOB
Frequent sitting & standing. Inputting at a keyboard for most of day, frequent light effort to lift, sort & file case notes.
May have to occasionally move presentation equipment and office supplies or clinic consumables.
Person Specification
Qualifications
Essential
- Educated to NVQ 3 in a relevant subject or equivalent level of qualifications or significant equivalent previous experience and knowledge
- RSA II typing or equivalent qualification or significant equivalent previous experience and knowledge
Desirable
- NVQ 3 in Business Administration or equivalent
Specific Skills
Essential
- Clear communicator with good writing, typing, data entry and telephone skills ensuring accuracy.
- Ability to communicate verbally and in writing to a good level (face to face and over the telephone)
- Ability to prioritise own workload
- Ability to work effectively as part of a team.
- Ability to use initiative organising own workload to set deadlines within the scope of role
- Organised, efficient and accurate
- Flexible and adaptable willing to learn new skills
- Able to analyse problems and initiate appropriate solutions effectively
- Able to apply tact and sensitivity to establish trust and support
Experience
Essential
- Substantial experience of working in an administrative environment using computerised data systems.
- Experience of supervising other staff members
Desirable
- Experience of working in a health or social care office environment.
Knowledge
Essential
- Working knowledge of Microsoft Office including Word and Excel
- Understanding of confidentiality & data protection act
- Able to build effective working relationships with customers and colleagues/staff
- Ability to use Business applications and patient record systems
Desirable
- Knowledge of SystmOne.
- Understanding of Data Protection legislation
- Understanding of healthcare services and national requirements in inpatient and outpatient booking systems.
Person Specification
Qualifications
Essential
- Educated to NVQ 3 in a relevant subject or equivalent level of qualifications or significant equivalent previous experience and knowledge
- RSA II typing or equivalent qualification or significant equivalent previous experience and knowledge
Desirable
- NVQ 3 in Business Administration or equivalent
Specific Skills
Essential
- Clear communicator with good writing, typing, data entry and telephone skills ensuring accuracy.
- Ability to communicate verbally and in writing to a good level (face to face and over the telephone)
- Ability to prioritise own workload
- Ability to work effectively as part of a team.
- Ability to use initiative organising own workload to set deadlines within the scope of role
- Organised, efficient and accurate
- Flexible and adaptable willing to learn new skills
- Able to analyse problems and initiate appropriate solutions effectively
- Able to apply tact and sensitivity to establish trust and support
Experience
Essential
- Substantial experience of working in an administrative environment using computerised data systems.
- Experience of supervising other staff members
Desirable
- Experience of working in a health or social care office environment.
Knowledge
Essential
- Working knowledge of Microsoft Office including Word and Excel
- Understanding of confidentiality & data protection act
- Able to build effective working relationships with customers and colleagues/staff
- Ability to use Business applications and patient record systems
Desirable
- Knowledge of SystmOne.
- Understanding of Data Protection legislation
- Understanding of healthcare services and national requirements in inpatient and outpatient booking systems.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Livewell Southwest
Address
Cumberland Centre
Damerel Close
Plymouth
Devon
PL1 4JZ
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Employer details
Employer name
Livewell Southwest
Address
Cumberland Centre
Damerel Close
Plymouth
Devon
PL1 4JZ
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: B9832-2026-NM-10342-2
Job summary
An exciting opportunity has arisen to work within the Community Mental Health Team at a time of innovation and service development.
As a fully integrated member of the Community Mental Health Team, the post holder will support the implementation of the Community Mental Health Framework with a focus on supporting the delivery of interventions aimed to address the physical health inequalities faced by people with Severe and Enduring Mental Health Illness (SMI) The post holder will seek to influence, improve, and promote positive lifestyle choices and behaviours, which will lead to better health outcomes and a reduction in preventable ill health. Key lifestyle behaviours include being smoke free, eat well, move more and drink less.
Please note that Livewell may close the job advertisement earlier than the specified deadline if a high number of applications are submitted. Therefore, we recommend you submit your application at the earliest opportunity.
All Livewell staff are expected to be able and willing to work across a 7-day service.
"please note that this role may not be eligible for sponsorship under the Skilled Worker route, please refer to the Direct Gov website for more information with regards to eligibility"
Main duties of the job
The Community Mental Health Team work with individuals who experience complex mental health difficulties as well as other challenges, which at times prevent them from accessing mainstream services. This role will involve supporting the physical health needs of our patient group both in a clinical setting as well as outreach work within the community and within peoples own homes.
The post holder will work alongside mental health nurses, health improvement practitioners, occupational therapists, support workers, psychologists, substance misuse worker, assistant practitioners, social worker and social inclusion worker.
About us
Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values, kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Details
Date posted
14 August 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year
Contract
Permanent
Working pattern
Full-time, Part-time, Job share, Flexible working
Reference number
B9832-2026-NM-10342-2
Job locations
Cumberland Centre
Damerel Close
Plymouth
Devon
PL1 4JZ
United Kingdom
Avon House
Mount Gould Hospital
Plymouth
PL4 7QD
United Kingdom
Job description
Job responsibilities
MAIN DUTIES/RESPONSIBILITIES
Carry out specialist one-to-one and group interventions for behaviour change.
Undertake physical health monitoring, including outreach for those who are difficult to engage.
To work in partnership with members of the multi-disciplinary team to promote the physical health and wellbeing of service users within specialist mental health services.
Liaise with partners to help reach target populations and communities.
Actively seek out Hard to Reach populations and help them to engage in health lifestyle initiatives.
Support the development and delivery of training programmes for other professionals /interested parties internally and externally.
Support the development, promotion and co-ordination of health activities and other community engagement events.
Signposting/referral into the One You Plymouth service and/or partner services such as IPS, and Harbour.
Contribute at appropriate network meetings and multi-disciplinary team meetings.
Monitor and evaluate outcomes via processes, procedures and systems.
Give feedback on performance and local intelligence to senior management team.
Ensure that all stakeholders receive up-to-date information on a wide range of health improvement topics.
Contribute to the communications and marketing strategy by collecting case studies and photos.
Develop fact sheets and resources.
Contribute to research and development as directed.
Act as a Health Champion, Making Every Contact Count.
Be up to date with a range of health improvement topics through competency-based learning.
Support the nursing team in daily medication management
Support the team in delivering medication interventions such as depot medication administration
Assess and utilize relevant clinical tools to support with monitoring side effects of medication and addresses as clinical indicated with the wider team
Complete relevant mental health clinical competence to support practice.
4.1 Responsibility for People Management
The post holder will be responsible for the induction of new team members.
The post holder may be responsible for the line management of junior staff, providing day-to-day management and supervision, absence management and appraisal.
The post holder will be responsible for ensuring that clinics run smoothly.
The post holder may be responsible for the delivery of training.
The post holder once trained may lead or support health walks.
The post holder will be responsible with supporting Students in practice
4.2 Responsibility for financial and/or physical resources
- Collect information regarding purchasing and invoicing to support managers budgetary requirements.
4.3 Responsibility for administration
Ensure records are up-to-date and stored as per record keeping policy.
Responsible for developing training and psycho-social education packs, presentation, leaflets and handouts.
4.4 Responsibility for people who use our services
Responsible for giving advice and support to service users and/or family members/carers over the phone, face-to-face and digitally.
Responsible for case load management.
Required to attend external events, speaking to members of the public or event administration.
May be required to present information at steering groups, forums, events, seminars and conferences.
4.5 Responsibility for implementation of policy and/or service developments
The post holder will contribute to service development and implement changes to established working processes as appropriate.
4.6 Other Responsibilities
Share all data collection with the Business Hub for data analysis, performance and audit purposes,
COMMUNICATIONS AND RELATIONSHIPS
The post holder will interact with the general public, work colleagues, stakeholders, Livewell Southwest colleagues and workplaces.
Design and produce health promotion displays, presentations and publicity.
Establish and maintain effective channels of communication across Livewell Southwest and the wider community.
Market and promote the One You branding and underpinning health improvement messages with a particular focus on priority areas.
Seek opportunities to raise awareness of health promoting messages through the Comms team and wider partners such as national campaigns etc.
PHYSICAL DEMANDS OF THE JOB
This role requires the post holder to engage in physical activity.
There is likely to be frequent sitting and standing.
Frequent effort to lift and manual handing of equipment for health events, clinics and training etc.
Keyboard work is likely throughout the working day.
Concentration required when delivering client support and health improvement interventions.
Concentration required for reading documents and assimilating knowledge.
The post holder will be required to keep up-to-date with public health documents and NICE guidance.
Some training delivery may be emotive E.g. Suicide Prevention and Mental Health First Aid. The post holder may need to seek support from colleagues or line-manager on such occasions.
Some one-to-one and group interventions may be upsetting for the client. The post holder may need to seek support from colleagues or line-manager on such occasions.
The post holder will use VDU for high proportion of time. However all staff will be entitled to a workstation assessment and VDU check.
Will work in a variety of settings including home, office, community centres, outdoors at health events, traveller sites and inpatient settings.
Service core hours are 0900-1700.
Engaging service users in treatment interventions in at times unsanitary environments
Please see attached full Job Description and Person Specification
Job description
Job responsibilities
MAIN DUTIES/RESPONSIBILITIES
Carry out specialist one-to-one and group interventions for behaviour change.
Undertake physical health monitoring, including outreach for those who are difficult to engage.
To work in partnership with members of the multi-disciplinary team to promote the physical health and wellbeing of service users within specialist mental health services.
Liaise with partners to help reach target populations and communities.
Actively seek out Hard to Reach populations and help them to engage in health lifestyle initiatives.
Support the development and delivery of training programmes for other professionals /interested parties internally and externally.
Support the development, promotion and co-ordination of health activities and other community engagement events.
Signposting/referral into the One You Plymouth service and/or partner services such as IPS, and Harbour.
Contribute at appropriate network meetings and multi-disciplinary team meetings.
Monitor and evaluate outcomes via processes, procedures and systems.
Give feedback on performance and local intelligence to senior management team.
Ensure that all stakeholders receive up-to-date information on a wide range of health improvement topics.
Contribute to the communications and marketing strategy by collecting case studies and photos.
Develop fact sheets and resources.
Contribute to research and development as directed.
Act as a Health Champion, Making Every Contact Count.
Be up to date with a range of health improvement topics through competency-based learning.
Support the nursing team in daily medication management
Support the team in delivering medication interventions such as depot medication administration
Assess and utilize relevant clinical tools to support with monitoring side effects of medication and addresses as clinical indicated with the wider team
Complete relevant mental health clinical competence to support practice.
4.1 Responsibility for People Management
The post holder will be responsible for the induction of new team members.
The post holder may be responsible for the line management of junior staff, providing day-to-day management and supervision, absence management and appraisal.
The post holder will be responsible for ensuring that clinics run smoothly.
The post holder may be responsible for the delivery of training.
The post holder once trained may lead or support health walks.
The post holder will be responsible with supporting Students in practice
4.2 Responsibility for financial and/or physical resources
- Collect information regarding purchasing and invoicing to support managers budgetary requirements.
4.3 Responsibility for administration
Ensure records are up-to-date and stored as per record keeping policy.
Responsible for developing training and psycho-social education packs, presentation, leaflets and handouts.
4.4 Responsibility for people who use our services
Responsible for giving advice and support to service users and/or family members/carers over the phone, face-to-face and digitally.
Responsible for case load management.
Required to attend external events, speaking to members of the public or event administration.
May be required to present information at steering groups, forums, events, seminars and conferences.
4.5 Responsibility for implementation of policy and/or service developments
The post holder will contribute to service development and implement changes to established working processes as appropriate.
4.6 Other Responsibilities
Share all data collection with the Business Hub for data analysis, performance and audit purposes,
COMMUNICATIONS AND RELATIONSHIPS
The post holder will interact with the general public, work colleagues, stakeholders, Livewell Southwest colleagues and workplaces.
Design and produce health promotion displays, presentations and publicity.
Establish and maintain effective channels of communication across Livewell Southwest and the wider community.
Market and promote the One You branding and underpinning health improvement messages with a particular focus on priority areas.
Seek opportunities to raise awareness of health promoting messages through the Comms team and wider partners such as national campaigns etc.
PHYSICAL DEMANDS OF THE JOB
This role requires the post holder to engage in physical activity.
There is likely to be frequent sitting and standing.
Frequent effort to lift and manual handing of equipment for health events, clinics and training etc.
Keyboard work is likely throughout the working day.
Concentration required when delivering client support and health improvement interventions.
Concentration required for reading documents and assimilating knowledge.
The post holder will be required to keep up-to-date with public health documents and NICE guidance.
Some training delivery may be emotive E.g. Suicide Prevention and Mental Health First Aid. The post holder may need to seek support from colleagues or line-manager on such occasions.
Some one-to-one and group interventions may be upsetting for the client. The post holder may need to seek support from colleagues or line-manager on such occasions.
The post holder will use VDU for high proportion of time. However all staff will be entitled to a workstation assessment and VDU check.
Will work in a variety of settings including home, office, community centres, outdoors at health events, traveller sites and inpatient settings.
Service core hours are 0900-1700.
Engaging service users in treatment interventions in at times unsanitary environments
Please see attached full Job Description and Person Specification
Person Specification
Knowledge
Essential
- Knowledge and understanding of mental health issues/diagnosis and the effect on the individual, this includes impact to their physical health
- Knowledge and understanding of the psychology of behaviour change
- Knowledge of the benefits of health improvement interventions
- Understanding of determinants of health and health inequalities
- Understanding and commitment to Community Development approaches
- Knowledge of monitoring and evaluation methodology
Desirable
- Awareness of sources of up to date relevant data/information i.e. national and local guidance relating to health promotion interventions
- Knowledge of the RETHINK tool.
Qualifications
Essential
- RGN/RMN/ Dip HE - NMC Registration
- Evidence of continuing professional/personal development in health improvements/ behaviour change/public health
- Evidence of competency in IT skills/ECDL or equivalent
Desirable
- Some health promotion certificates such as Brief Interventions for Alcohol, Mental Health First Aid.
- Training qualification.
- Motivational Interviewing training/qualification
Additional requirements
Essential
- Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
- Ability to work both autonomously and as part of a team and manage own caseload
Experience
Essential
- Relevant experience of community health promotion work
- Relevant experience working with individuals with mental health issues
- Experience and ability to work on a one-to-one basis and with local groups on specific health initiatives
- Demonstrable experience of working with a wide range of people and groups using a strengths based approach
- Experience of working with and sustaining partnerships with statutory, public, private and community voluntary sector
Desirable
- Quantitative and/or qualitative research
- Experience of leading/developing and implementing Health Promotion initiatives
- Experience of delivering weight management interventions
Specific Skills
Essential
- Able to deliver training sessions in group sessions using effective leadership and facilitation skills
- Medication management
- Ability to sustain good working relationships with local people, colleagues, external organisations and partnerships.
- Ability to self-motivate and motivate people to effect behaviour change
- Ability to prioritise plan and manage workload
- Project planning and management, including monitoring analysis and evaluation of projects
- Multi-media communication and presentation skills
- Development of health education resources
- IT literate
Desirable
- Data analysis and interpretation
- Depot medication administration
Person Specification
Knowledge
Essential
- Knowledge and understanding of mental health issues/diagnosis and the effect on the individual, this includes impact to their physical health
- Knowledge and understanding of the psychology of behaviour change
- Knowledge of the benefits of health improvement interventions
- Understanding of determinants of health and health inequalities
- Understanding and commitment to Community Development approaches
- Knowledge of monitoring and evaluation methodology
Desirable
- Awareness of sources of up to date relevant data/information i.e. national and local guidance relating to health promotion interventions
- Knowledge of the RETHINK tool.
Qualifications
Essential
- RGN/RMN/ Dip HE - NMC Registration
- Evidence of continuing professional/personal development in health improvements/ behaviour change/public health
- Evidence of competency in IT skills/ECDL or equivalent
Desirable
- Some health promotion certificates such as Brief Interventions for Alcohol, Mental Health First Aid.
- Training qualification.
- Motivational Interviewing training/qualification
Additional requirements
Essential
- Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
- Ability to work both autonomously and as part of a team and manage own caseload
Experience
Essential
- Relevant experience of community health promotion work
- Relevant experience working with individuals with mental health issues
- Experience and ability to work on a one-to-one basis and with local groups on specific health initiatives
- Demonstrable experience of working with a wide range of people and groups using a strengths based approach
- Experience of working with and sustaining partnerships with statutory, public, private and community voluntary sector
Desirable
- Quantitative and/or qualitative research
- Experience of leading/developing and implementing Health Promotion initiatives
- Experience of delivering weight management interventions
Specific Skills
Essential
- Able to deliver training sessions in group sessions using effective leadership and facilitation skills
- Medication management
- Ability to sustain good working relationships with local people, colleagues, external organisations and partnerships.
- Ability to self-motivate and motivate people to effect behaviour change
- Ability to prioritise plan and manage workload
- Project planning and management, including monitoring analysis and evaluation of projects
- Multi-media communication and presentation skills
- Development of health education resources
- IT literate
Desirable
- Data analysis and interpretation
- Depot medication administration
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Livewell Southwest
Address
Cumberland Centre
Damerel Close
Plymouth
Devon
PL1 4JZ
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Employer details
Employer name
Livewell Southwest
Address
Cumberland Centre
Damerel Close
Plymouth
Devon
PL1 4JZ
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
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Posted 1 month(s) ago
Reference: B9832-2026-SP-1156
Job summary
Up to 37.5 hours per week.
Plymouth Talking Therapies are looking for a Qualified and Accredited PWP to join the Low Intensity Therapy/Step 2 team.
If you are in the final stages of a Grad or Post Grad Cert or MSci Talking Therapies PWP qualification and are awaiting your final results we would welcome your application. Please respond positively to the pre-application question to allow you to apply. We would appoint in a Band 4 role progressing to Band 5 once BABCP/BPS Registration is completed.
You will gain-
- Being part of our nationally recognised work in delivering Talking Therapies to neurodivergent communities.
- Integrating Talking Therapies within long term conditions care pathways in collaboration with our colleagues in Livewell and University Hospitals Plymouth NHS Trust.
You will be part of a supportive team of PWP colleagues & deliver the full range of low intensity CBT interventions.
This role may not be eligible for sponsorship under the Skilled Worker route; please refer to the Direct Gov website for more information with regards to eligibility.
Please note that Livewell may close the job advertisement earlier than the specified deadline if a high number of applications are submitted. Therefore, we recommend you submit your application at the earliest opportunity.
All Livewell staff are expected to be able and willing to work across a 7 day service.
Flexible working and job share(s) Considered. Interviews will be held via Teams.
Main duties of the job
Assess & provide evidence based treatment to people with common mental health problems in the self management of their recovery. Complete patient centred assessments to identify areas where the person wishes to see change & make accurate assessments of risk to self & others.
Make decisions on suitability of new referrals, adhering to the departments referral protocols, refer patients on to other appropriate services or back to the referrer as necessary; or determining stepping up the person for treatment at high intensity.
Provide a range of information & treatment using evidence based low intensity psychological interventions. This includes guided self-help, computerised CBT, psychoeducational courses and information about pharmacological treatments.
Work closely with other members of the team to ensure the Stepped care model is consistent. This work may be face to face, telephone or via other platforms.
Adhere to an agreed work plan relating to clinical time carried out per week in order to minimise waiting times & ensure treatment delivery remains accessible & convenient.
Complete all requirements relating to data collection within the service. Keeping professional and coherent records of all clinical activity in line with Livewell clinical record keeping policy.
Attending and engaging with weekly caseload management supervision and fortnightly clinical skills supervision.
About us
Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values, kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Details
Date posted
12 August 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year pa, pro-rata
Contract
Permanent
Working pattern
Full-time, Part-time, Job share, Flexible working
Reference number
B9832-2026-SP-1156
Job locations
Centre Court
73 Exeter Street
Plymouth
Devon
PL4 0AH
United Kingdom
Job description
Job responsibilities
1. CLINICAL
1.1. Accept referrals via agreed protocols within the service.
1.2. Assess and supports people with a common mental health problem in the self management of their recovery.
1.3. Undertakes patient centred interviews which identifies areas where the person wishes to see change and or recovery and makes an accurate assessment of risk to self and others.
1.4. Make decisions on suitability of new referrals, adhering to the departments referral protocols, and refer unsuitable clients on to the relevant service or back to the referral agent as necessary or steps-ups the persons treatment to high intensity.
1.5. Provide a range of information and support for evidence based high volume low intensity psychological treatments. This may include guided selfhelp computerised CBT, information about pharmacological treatments. This work may be face to face, telephone or via other media.
1.6. Educate and involve family members and others in treatment as necessary where there is consent form the patient and it is appropriate to do so.
1.7. Adhere to an agreed activity contract relating to the number of client contacts offered, and clinical sessions carried out per week in order to minimise waiting times and ensure treatment delivery remains accessible and convenient.
1.8. Attend multi-disciplinary meetings relating to referrals or clients in treatment, where appropriate.
1.9. Complete all requirements relating to data collection within the service.
1.10.Keep coherent records of all clinical activity in line with Livewell clinical record keeping policy.
1.11.Work closely with other members of the team to ensure the Stepped care model is consistent.
1.12.Assess and integrate issues surrounding work and employment into the overall therapy process.
1.13.Liaison with other agencies and other professionals as part of the patient care plan when clinically relevant.
1.14.To identify and manage risk with patients.
2. PROFESSIONAL
2.1. Ensure the maintenance of standards of practice according to the employer and any regulating, and keep up to date on new recommendations/guidelines set by the department of health (e.g NHS plan, National Service Framework, National Institute for Clinical Excellence).
2.2. Ensure that client information is kept confidential, unless there is a need to share information. Sharing of information will be in line with data protection guidance and child safeguarding protocols.
2.3. Keep up to date with NICE recommended treatments for common mental health problems.
2.4. Ensure clear objectives are identified, discussed and reviewed with senior therapists on a regular basis as part of continuing professional development.
2.5. Attend clinical / managerial supervision on a regular basis as agreed with Manager.
2.6. Participate in individual performance review and respond to agreed objectives.
2.7. Keep up to date all records in relation to Continuing Professional Development and ensure personal development plan maintains up to date specialist knowledge of latest theoretical and service delivery models/developments.
2.8. To attend all Livewell mandatory training relevant role at specified times.
2.9. Attend relevant conferences / workshops in line with identified professional objectives relevant for role.
2.10. Regard for others and respect for individual rights of autonomy and confidentiality.
3. GENERAL
3.1. To contribute to the development of best practice within the service.
3.2. To maintain up-to-date knowledge of legislation, national and local policies and procedures in relation to Mental Health and Primary Care Services.
3.3. All employees have a duty and responsibility for their own health and safety and the health of safety of colleagues, patients and the general public.
3.4. All employees have a responsibility and a legal obligation to ensure that information processed for both patients and staff is kept accurate, confidential, secure and in line with the Data Protection Act (1998) and Security and Confidentiality Policies.
3.5. It is the responsibility of all staff that they do not abuse their official position for personal gain, to seek advantage of further private business or other interests in the course of their official duties.
3.6. This Job Description does not provide an exhaustive list of duties and may be reviewed in conjunction with the post holder in light of service development.
Please see supporting information for full Job Description and Person Specification.
Job description
Job responsibilities
1. CLINICAL
1.1. Accept referrals via agreed protocols within the service.
1.2. Assess and supports people with a common mental health problem in the self management of their recovery.
1.3. Undertakes patient centred interviews which identifies areas where the person wishes to see change and or recovery and makes an accurate assessment of risk to self and others.
1.4. Make decisions on suitability of new referrals, adhering to the departments referral protocols, and refer unsuitable clients on to the relevant service or back to the referral agent as necessary or steps-ups the persons treatment to high intensity.
1.5. Provide a range of information and support for evidence based high volume low intensity psychological treatments. This may include guided selfhelp computerised CBT, information about pharmacological treatments. This work may be face to face, telephone or via other media.
1.6. Educate and involve family members and others in treatment as necessary where there is consent form the patient and it is appropriate to do so.
1.7. Adhere to an agreed activity contract relating to the number of client contacts offered, and clinical sessions carried out per week in order to minimise waiting times and ensure treatment delivery remains accessible and convenient.
1.8. Attend multi-disciplinary meetings relating to referrals or clients in treatment, where appropriate.
1.9. Complete all requirements relating to data collection within the service.
1.10.Keep coherent records of all clinical activity in line with Livewell clinical record keeping policy.
1.11.Work closely with other members of the team to ensure the Stepped care model is consistent.
1.12.Assess and integrate issues surrounding work and employment into the overall therapy process.
1.13.Liaison with other agencies and other professionals as part of the patient care plan when clinically relevant.
1.14.To identify and manage risk with patients.
2. PROFESSIONAL
2.1. Ensure the maintenance of standards of practice according to the employer and any regulating, and keep up to date on new recommendations/guidelines set by the department of health (e.g NHS plan, National Service Framework, National Institute for Clinical Excellence).
2.2. Ensure that client information is kept confidential, unless there is a need to share information. Sharing of information will be in line with data protection guidance and child safeguarding protocols.
2.3. Keep up to date with NICE recommended treatments for common mental health problems.
2.4. Ensure clear objectives are identified, discussed and reviewed with senior therapists on a regular basis as part of continuing professional development.
2.5. Attend clinical / managerial supervision on a regular basis as agreed with Manager.
2.6. Participate in individual performance review and respond to agreed objectives.
2.7. Keep up to date all records in relation to Continuing Professional Development and ensure personal development plan maintains up to date specialist knowledge of latest theoretical and service delivery models/developments.
2.8. To attend all Livewell mandatory training relevant role at specified times.
2.9. Attend relevant conferences / workshops in line with identified professional objectives relevant for role.
2.10. Regard for others and respect for individual rights of autonomy and confidentiality.
3. GENERAL
3.1. To contribute to the development of best practice within the service.
3.2. To maintain up-to-date knowledge of legislation, national and local policies and procedures in relation to Mental Health and Primary Care Services.
3.3. All employees have a duty and responsibility for their own health and safety and the health of safety of colleagues, patients and the general public.
3.4. All employees have a responsibility and a legal obligation to ensure that information processed for both patients and staff is kept accurate, confidential, secure and in line with the Data Protection Act (1998) and Security and Confidentiality Policies.
3.5. It is the responsibility of all staff that they do not abuse their official position for personal gain, to seek advantage of further private business or other interests in the course of their official duties.
3.6. This Job Description does not provide an exhaustive list of duties and may be reviewed in conjunction with the post holder in light of service development.
Please see supporting information for full Job Description and Person Specification.
Person Specification
Knowledge
Essential
- 1. Demonstrates an understanding of anxiety and depression and how it may present in Primary Care.
- 2. Understanding of the role of supervision in clinical practice.
- 3. Ability to be self-reflective, whilst working with patients, in own personal and professional development and in supervision.
- 4. Knowledge and/or experience of how marginalisation can impact on mental health problems and what barriers there may be for marginalised communities and how marginalisation may impact presentation within mental health services.
- 5. With a commitment to the principles of equality, diversity and inclusion and continued development of understanding how marginalisation impacts people.
- 6. Demonstrates an understanding for the need to use evidence based psychological therapies and how it relates to this post.
Desirable
- 1. Demonstrates a knowledge of the issues surrounding work and the impact it can have on mental health.
- 2. Knowledge of medication used in anxiety and depression and other common mental health problems.
Skills
Essential
- 1. Computer literate.
- 2. Excellent verbal and written communication skills, including telephone skills.
- 3. Able to develop good therapeutic relationships with patients and good interpersonal skills and always demonstrating empathy and professionalism. For instance, communicating supportively and constructively with people who may be distressed and manage difficult conversations.
- 4. Work within a team, build good working relationships and able to seek or provide support with a solution focus.
- 5. Good diary management and ability to manage own workload/caseload and demonstrate time management skills.
- 6. High level of enthusiasm and motivation.
- 7. Ability to work under pressure whilst maintaining own wellbeing
- 8. Regard for others and respect for individual rights of autonomy and confidentiality.
- 9. Openness to learning new knowledge and skills and ability to attend necessary training courses.
Experience
Essential
- 1. Relevant mental health working experience, including voluntary work. or expertise gained by experience of mental health problems.
- 2. Experience of working in Primary Care.
- 3. Experience of managing own caseload.
- 4. Accurate and prompt record keeping and ability to write clear reports and letters.
- 5. Experience of using clinical outcome measures to inform practice.
- 6. Carried out risk assessments within scope of practice.
Desirable
- 1. Evidence of working in the local community.
- 2. Experience of working with computerized CBT.
- 3. Experience of working with 16-18 year olds.
Qualifications
Essential
- 1. Completion of Low Intensity Talking Therapies qualification, including theory and supervised practice, or equivalent as per national Talking Therapies guidelines.
- 2. Evidence of educational qualifications plus experience equivalent to degree level.
- 3. Eligibility for Registration on PWP register with either the British Association of Behavioural and Cognitive Psychotherapies (BABCP) or British Psychological Society (BPS) will be required.
Desirable
- 1. Training in nursing, social work, occupational therapy, arts therapy or within a psychological therapy.
- 2. Psychology degree.
Person Specification
Knowledge
Essential
- 1. Demonstrates an understanding of anxiety and depression and how it may present in Primary Care.
- 2. Understanding of the role of supervision in clinical practice.
- 3. Ability to be self-reflective, whilst working with patients, in own personal and professional development and in supervision.
- 4. Knowledge and/or experience of how marginalisation can impact on mental health problems and what barriers there may be for marginalised communities and how marginalisation may impact presentation within mental health services.
- 5. With a commitment to the principles of equality, diversity and inclusion and continued development of understanding how marginalisation impacts people.
- 6. Demonstrates an understanding for the need to use evidence based psychological therapies and how it relates to this post.
Desirable
- 1. Demonstrates a knowledge of the issues surrounding work and the impact it can have on mental health.
- 2. Knowledge of medication used in anxiety and depression and other common mental health problems.
Skills
Essential
- 1. Computer literate.
- 2. Excellent verbal and written communication skills, including telephone skills.
- 3. Able to develop good therapeutic relationships with patients and good interpersonal skills and always demonstrating empathy and professionalism. For instance, communicating supportively and constructively with people who may be distressed and manage difficult conversations.
- 4. Work within a team, build good working relationships and able to seek or provide support with a solution focus.
- 5. Good diary management and ability to manage own workload/caseload and demonstrate time management skills.
- 6. High level of enthusiasm and motivation.
- 7. Ability to work under pressure whilst maintaining own wellbeing
- 8. Regard for others and respect for individual rights of autonomy and confidentiality.
- 9. Openness to learning new knowledge and skills and ability to attend necessary training courses.
Experience
Essential
- 1. Relevant mental health working experience, including voluntary work. or expertise gained by experience of mental health problems.
- 2. Experience of working in Primary Care.
- 3. Experience of managing own caseload.
- 4. Accurate and prompt record keeping and ability to write clear reports and letters.
- 5. Experience of using clinical outcome measures to inform practice.
- 6. Carried out risk assessments within scope of practice.
Desirable
- 1. Evidence of working in the local community.
- 2. Experience of working with computerized CBT.
- 3. Experience of working with 16-18 year olds.
Qualifications
Essential
- 1. Completion of Low Intensity Talking Therapies qualification, including theory and supervised practice, or equivalent as per national Talking Therapies guidelines.
- 2. Evidence of educational qualifications plus experience equivalent to degree level.
- 3. Eligibility for Registration on PWP register with either the British Association of Behavioural and Cognitive Psychotherapies (BABCP) or British Psychological Society (BPS) will be required.
Desirable
- 1. Training in nursing, social work, occupational therapy, arts therapy or within a psychological therapy.
- 2. Psychology degree.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Livewell Southwest
Address
Centre Court
73 Exeter Street
Plymouth
Devon
PL4 0AH
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Employer details
Employer name
Livewell Southwest
Address
Centre Court
73 Exeter Street
Plymouth
Devon
PL4 0AH
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Apply Now
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Posted 1 month(s) ago
Reference: B9832-2026-AC-1968-2
Job summary
15 hours per week
An exciting opportunity has arisen for a highly motivated and enthusiastic Medical Secretary to join the Specialist Outreach Recovery Team (SORT) based at Avon House, Mount Gould Hospital.
The Specialist Outreach Recovery Team has a positive approach to supporting service users in their mental health personal recovery. The team deliver a wide range of recovery interventions and treatment to people experiencing complex mental health difficulties. We are a multi-disciplinary team of Consultant Psychiatrists, Psychiatric Nurses, Occupational Therapists, Psychologists, Support Workers and other key professionals.
This role may not be eligible for sponsorship under the Skilled Worker route; please refer to the Direct Gov website for more information with regards to eligibility.
Please note that Livewell may close the job advertisement earlier than the specified deadline if a high number of applications are submitted. Therefore, we recommend you submit your application at the earliest opportunity.
All Livewell staff are expected to be able and willing to work across a 7-day service.
Job share(s) considered.
Main duties of the job
Your role will be to support the mental health Consultants with duties including audio typing of clinic dictations, arranging and re-scheduling of appointments, maintaining accurate and up to date patient records, arranging meetings, minute taking and report monitoring. As such, we require someone with the skills to take on this demanding secretarial work. You will have proficient keyboard skills demonstrating accuracy in typing. Experience of audio typing or a willingness to learn this skill is essential.
The post requires excellent communication and organisational skills, good time management, and the ability to prioritise own workload, working under your own initiative. You will need a positive attitude towards people experiencing mental health difficulties and have excellent customer care skills.
About us
Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values,kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Details
Date posted
07 August 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year pa, pro-rata
Contract
Fixed term
Duration
12 months
Working pattern
Part-time, Job share, Flexible working
Reference number
B9832-2026-AC-1968-2
Job locations
Avon House
Mount Gould Hospital
Plymouth
Devon
PL4 7QD
United Kingdom
Job description
Job responsibilities
MAIN DUTIES/RESPONSIBILITIES
Responsibility for People Management
Participate in interview panels for specified jobs.
Assist in the training of newly appointed secretarial/administrative staff and supporting them during their assimilation.
Responsibility for financial and/or physical resources
Assist in maintenance of stock control and security of stock
Observe a personal duty of care when using equipment and resources
Maintaining a safe environment in accordance with Health and Safety Policies
Responsibility for administration
Able to plan and prioritise their own workload on a day-to-day basis.
Maintain the electronic diaries for SORT doctors, organise appointments and the allocation of their time to reflect priorities and demands of their workloads.
Organise meetings including Case Conferences, meetings, Risk Management meetings, Care Planning meetings and provide all administrative duties associated with these meetings, including sending invitations, distribution of agenda, associated paperwork, take and transcribe minutes and follow up action points.
Organise appointments as appropriate, liaising with patients, patient family members and other services.
Liaise with MDT to arrange assessments etc as directed by the Consultant. Provide administration support including recording details on SystmOne, invoicing and monitoring payments received.
Administrative support for Consultants appraisal including MAG.
Arrange medical student placements and feedback sessions as appropriate.
Arrange teaching sessions etc for Consultant as appropriate.
The post holder will have knowledge of medical terminology.
The post holder will have the knowledge and experience to deal with difficult enquiries and situations.
Collate data for Out of Area patients and produce statistical reports to provide data for locality manager.
The post holder will maintain accurate, timely electronic records and ensure that they are kept safely in accordance with Livewell Southwest polices, including the Data Protection Act (1998) and the Livewell Southwest Confidentiality Policy.
Work collaboratively with other secretaries/administration staff within the community mental health service, including taking telephone calls, supporting colleagues during periods of high demand ensuring the team runs smoothly.
Receive incoming mail, telephone calls and initiate action as required
Assist with Medical staff regarding annual leave etc liaising with Medical staffing team.
Liaise with senior medics regarding on-call swaps and leave cover
Accurate audio transcription of various documents including patient letters, assessments, discharge summaries and psychiatric reports in preparation for Tribunal Hearings, ensuring deadlines are met.
Attend weekly ward round MDT with the Consultants and multi-disciplinary team, taking notes and following up action plans as appropriate.
To maintain sensitive and confidential information and filing systems.
To maintain, at all times, the highest level of confidentiality in respect of information concerning the Livewell Southwest or any of its staff or patients.
The post holder will be able to provide non-clinical advice and information with regards to appointments and visitors to the unit.
The post holder will undertake surveys/audits as required including staff surveys.
.
Responsibility for people who use our services
Liaise with patients, other professionals and agencies to organise various meetings including Care Planning, Aftercare, Risk Management and Discharge Planning. Due to the urgency of some of these meetings are arranged at short-notice, requiring re-organisation of diaries to ensure service user needs are met.
Demonstrate a positive attitude to patients, treating patients and their families with dignity and respect.
Have an excellent knowledge of risk factors and be able to make judgements about client and staff safety and raise concerns with senior staff
Ensure compliance with contractual and related quality standards, including acknowledgement of referrals and production of written correspondence with referrers.
Responsibility for implementation of policy and/or service developments
Comply with all appropriate National, Livewell Southwest and local polices and protocols. These include Health and Safety, Fire Procedures and Confidentiality.
Know how to report accidents and incidents and to do so promptly.
Behave in a manner that does not bring the Team or Livewell Southwest into disrepute.
Ensure that professional boundaries are always adhered to.
Actively participate in line management supervision with a senior member of the Team.
Actively participate in the Livewell Southwest appraisal system.
Participate in team meetings.
Carry out other duties commensurate with the position as required.
Responsible for updating Knowledge and Skills, including Livewell Southwest mandatory training.
Identify new ways of working and make changes to own work, when agreed, to improve service.
COMMUNICATIONS AND RELATIONSHIPS
Liaise with GPs, Solicitors, Police, Social Workers, ward staff, other teams, multi-agency professionals, probation officers, patients and relatives, management, medical staff in other specialities and professional staff in other departments.
Provide and receive confidential, complex and sensitive information, orally, in writing or electronically, within the boundaries of confidentiality. At times the information can be distressing.
Answer calls from service users, gain information and re-direct the call to the required health professional.
To provide a communication link when the Consultant or associated Doctors are out of the office and pass all urgent and important issues on to the correct person.
PHYSICAL DEMANDS OF THE JOB
Competent advanced keyboard skills including audio typing.
There is a frequent requirement for concentration required for dealing with various complicated medical documents and correspondence with frequent interruptions.
There is a frequent requirement for concentration required when typing reports, letters etc of complicated nature with frequent interruptions.
There is a frequent requirement for sitting in a restricted position, maintaining correct posture, when sitting at desks; for example when (audio) typing or taking detailed minutes of meetings.
The post holder will carry any deliveries in a safe manner, in accordance with the organisations manual handling policy.
ADDITIONAL INFORMATION FOR ALL POSTS
The post holder is required to comply with all relevant policies and procedures pertinent to their post. Current versions can be found on the intranet or via your manager. The areas listed below are those Livewell Southwest currently places particular emphasis on. Failure to follow correct policies and procedures may result in disciplinary action.
Risk Management
In accordance with the Risk Management Strategy, employees will participate, whenever required, with the risk management process. They will support line managers by attending mandatory and statutory training, completing incident/accident forms for every adverse event or near miss that occurs, report all defects and complaints, and communicate any dangerous situation to individuals potentially at risk.
Health and Safety at Work
You must co-operate with those in authority and others in meeting the statutory requirements and in following policies and procedures. A copy of the Health and Safety Policy is available from the intranet or from the Risk Management Department.
You are reminded that in accordance with the Health and Safety at Work Act 1974 you have a duty to take reasonable care to avoid injury to yourself and to others affected by your work activities.
You will be notified where your post carries a requirement for immunisation.
You may be required to be able to undertake physical intervention training and participate in physical intervention as part of a physical intervention team and Basic Life Support (BLS).
Infection Control
Livewell Southwest is determined to eradicate healthcare-acquired infection and puts a great deal of emphasis on the responsibility of all staff to ensure their own personal and others compliance with Infection Control (including Hand Washing) Policies. All staff must comply with infection control policies and guidance, attend relevant updates and report issues of concern to their immediate line manager (if no action or explanation received, then it is the individuals responsibility to escalate their concerns to the Director of Operations or Chief Executives Office).
Safeguarding Children and Adults
All employees have a duty to safeguard and promote the welfare of children and adults and are required to act in such a way that at all times safeguards their health and wellbeing. Familiarisation with and adherence to national and local safeguarding adults and children policies is an essential requirement upon all employees. Livewell Southwest has specific safeguarding policies and in addition, employees also have a responsibility to practice and work within the multi-agency policy developed by the Safeguarding Adults Board and the Safeguarding Children Board. Staff are also required to participate in related mandatory/statutory training.
Please find attached the full Job Description and Person Specification
Job description
Job responsibilities
MAIN DUTIES/RESPONSIBILITIES
Responsibility for People Management
Participate in interview panels for specified jobs.
Assist in the training of newly appointed secretarial/administrative staff and supporting them during their assimilation.
Responsibility for financial and/or physical resources
Assist in maintenance of stock control and security of stock
Observe a personal duty of care when using equipment and resources
Maintaining a safe environment in accordance with Health and Safety Policies
Responsibility for administration
Able to plan and prioritise their own workload on a day-to-day basis.
Maintain the electronic diaries for SORT doctors, organise appointments and the allocation of their time to reflect priorities and demands of their workloads.
Organise meetings including Case Conferences, meetings, Risk Management meetings, Care Planning meetings and provide all administrative duties associated with these meetings, including sending invitations, distribution of agenda, associated paperwork, take and transcribe minutes and follow up action points.
Organise appointments as appropriate, liaising with patients, patient family members and other services.
Liaise with MDT to arrange assessments etc as directed by the Consultant. Provide administration support including recording details on SystmOne, invoicing and monitoring payments received.
Administrative support for Consultants appraisal including MAG.
Arrange medical student placements and feedback sessions as appropriate.
Arrange teaching sessions etc for Consultant as appropriate.
The post holder will have knowledge of medical terminology.
The post holder will have the knowledge and experience to deal with difficult enquiries and situations.
Collate data for Out of Area patients and produce statistical reports to provide data for locality manager.
The post holder will maintain accurate, timely electronic records and ensure that they are kept safely in accordance with Livewell Southwest polices, including the Data Protection Act (1998) and the Livewell Southwest Confidentiality Policy.
Work collaboratively with other secretaries/administration staff within the community mental health service, including taking telephone calls, supporting colleagues during periods of high demand ensuring the team runs smoothly.
Receive incoming mail, telephone calls and initiate action as required
Assist with Medical staff regarding annual leave etc liaising with Medical staffing team.
Liaise with senior medics regarding on-call swaps and leave cover
Accurate audio transcription of various documents including patient letters, assessments, discharge summaries and psychiatric reports in preparation for Tribunal Hearings, ensuring deadlines are met.
Attend weekly ward round MDT with the Consultants and multi-disciplinary team, taking notes and following up action plans as appropriate.
To maintain sensitive and confidential information and filing systems.
To maintain, at all times, the highest level of confidentiality in respect of information concerning the Livewell Southwest or any of its staff or patients.
The post holder will be able to provide non-clinical advice and information with regards to appointments and visitors to the unit.
The post holder will undertake surveys/audits as required including staff surveys.
.
Responsibility for people who use our services
Liaise with patients, other professionals and agencies to organise various meetings including Care Planning, Aftercare, Risk Management and Discharge Planning. Due to the urgency of some of these meetings are arranged at short-notice, requiring re-organisation of diaries to ensure service user needs are met.
Demonstrate a positive attitude to patients, treating patients and their families with dignity and respect.
Have an excellent knowledge of risk factors and be able to make judgements about client and staff safety and raise concerns with senior staff
Ensure compliance with contractual and related quality standards, including acknowledgement of referrals and production of written correspondence with referrers.
Responsibility for implementation of policy and/or service developments
Comply with all appropriate National, Livewell Southwest and local polices and protocols. These include Health and Safety, Fire Procedures and Confidentiality.
Know how to report accidents and incidents and to do so promptly.
Behave in a manner that does not bring the Team or Livewell Southwest into disrepute.
Ensure that professional boundaries are always adhered to.
Actively participate in line management supervision with a senior member of the Team.
Actively participate in the Livewell Southwest appraisal system.
Participate in team meetings.
Carry out other duties commensurate with the position as required.
Responsible for updating Knowledge and Skills, including Livewell Southwest mandatory training.
Identify new ways of working and make changes to own work, when agreed, to improve service.
COMMUNICATIONS AND RELATIONSHIPS
Liaise with GPs, Solicitors, Police, Social Workers, ward staff, other teams, multi-agency professionals, probation officers, patients and relatives, management, medical staff in other specialities and professional staff in other departments.
Provide and receive confidential, complex and sensitive information, orally, in writing or electronically, within the boundaries of confidentiality. At times the information can be distressing.
Answer calls from service users, gain information and re-direct the call to the required health professional.
To provide a communication link when the Consultant or associated Doctors are out of the office and pass all urgent and important issues on to the correct person.
PHYSICAL DEMANDS OF THE JOB
Competent advanced keyboard skills including audio typing.
There is a frequent requirement for concentration required for dealing with various complicated medical documents and correspondence with frequent interruptions.
There is a frequent requirement for concentration required when typing reports, letters etc of complicated nature with frequent interruptions.
There is a frequent requirement for sitting in a restricted position, maintaining correct posture, when sitting at desks; for example when (audio) typing or taking detailed minutes of meetings.
The post holder will carry any deliveries in a safe manner, in accordance with the organisations manual handling policy.
ADDITIONAL INFORMATION FOR ALL POSTS
The post holder is required to comply with all relevant policies and procedures pertinent to their post. Current versions can be found on the intranet or via your manager. The areas listed below are those Livewell Southwest currently places particular emphasis on. Failure to follow correct policies and procedures may result in disciplinary action.
Risk Management
In accordance with the Risk Management Strategy, employees will participate, whenever required, with the risk management process. They will support line managers by attending mandatory and statutory training, completing incident/accident forms for every adverse event or near miss that occurs, report all defects and complaints, and communicate any dangerous situation to individuals potentially at risk.
Health and Safety at Work
You must co-operate with those in authority and others in meeting the statutory requirements and in following policies and procedures. A copy of the Health and Safety Policy is available from the intranet or from the Risk Management Department.
You are reminded that in accordance with the Health and Safety at Work Act 1974 you have a duty to take reasonable care to avoid injury to yourself and to others affected by your work activities.
You will be notified where your post carries a requirement for immunisation.
You may be required to be able to undertake physical intervention training and participate in physical intervention as part of a physical intervention team and Basic Life Support (BLS).
Infection Control
Livewell Southwest is determined to eradicate healthcare-acquired infection and puts a great deal of emphasis on the responsibility of all staff to ensure their own personal and others compliance with Infection Control (including Hand Washing) Policies. All staff must comply with infection control policies and guidance, attend relevant updates and report issues of concern to their immediate line manager (if no action or explanation received, then it is the individuals responsibility to escalate their concerns to the Director of Operations or Chief Executives Office).
Safeguarding Children and Adults
All employees have a duty to safeguard and promote the welfare of children and adults and are required to act in such a way that at all times safeguards their health and wellbeing. Familiarisation with and adherence to national and local safeguarding adults and children policies is an essential requirement upon all employees. Livewell Southwest has specific safeguarding policies and in addition, employees also have a responsibility to practice and work within the multi-agency policy developed by the Safeguarding Adults Board and the Safeguarding Children Board. Staff are also required to participate in related mandatory/statutory training.
Please find attached the full Job Description and Person Specification
Person Specification
Knowledge
Essential
- Proven secretarial and administrative experience.
- Ability to effectively use all Microsoft packages:
- Outlook, Word, Excel, PowerPoint & Microsoft Teams.
- Good understanding of confidentiality and data protection.
Desirable
- Knowledge of medical terminology.
- Understanding of Out-Patient, admission and
- waiting list procedures including RTT.
- Demonstrable experience of hospital software
- e.g. SystmOne/iPM
Qualifications
Essential
- 5 GCSEs (grades A-C) or equivalent, including English and Maths
- NVQ level 3 in Business Administration/relevant subject or able to demonstrate significant previous knowledge and experience.
Desirable
- ECDL.
- IT qualification.
- AMSPAR Diploma.
- Secretarial/word processing qualifications.
- RSA 2 in Typewriting or equivalent skills, knowledge, and experience.
Experience
Essential
- Previous experience as a Medical Secretary or Senior Administrator.
- Proven experience of working to a deadline.
Desirable
- Secretarial/significant administrative experience in a hospital or clinical setting.
- Experience of working in a multidisciplinary team.
Specific skills
Essential
- Excellent audio typing and computer skills.
- Excellent written and verbal
- communication skills.
- Excellent organisational skills
- and ability to prioritise workload, using initiative where appropriate.
- Ability to work under pressure and meet deadlines.
- Able to communicate effectively with senior medical staff and service leads.
- Ability to work as part of a team.
- Ability to work supervised and
- unsupervised.
- Ability and willingness to work flexibly to meet service need requirements.
- Ability to deal with multiple requests from consultants and doctors and prioritise accordingly.
Desirable
- Ability to accurately touch type.
- Ability to
- communicate to people in crisis on the telephone.
Person Specification
Knowledge
Essential
- Proven secretarial and administrative experience.
- Ability to effectively use all Microsoft packages:
- Outlook, Word, Excel, PowerPoint & Microsoft Teams.
- Good understanding of confidentiality and data protection.
Desirable
- Knowledge of medical terminology.
- Understanding of Out-Patient, admission and
- waiting list procedures including RTT.
- Demonstrable experience of hospital software
- e.g. SystmOne/iPM
Qualifications
Essential
- 5 GCSEs (grades A-C) or equivalent, including English and Maths
- NVQ level 3 in Business Administration/relevant subject or able to demonstrate significant previous knowledge and experience.
Desirable
- ECDL.
- IT qualification.
- AMSPAR Diploma.
- Secretarial/word processing qualifications.
- RSA 2 in Typewriting or equivalent skills, knowledge, and experience.
Experience
Essential
- Previous experience as a Medical Secretary or Senior Administrator.
- Proven experience of working to a deadline.
Desirable
- Secretarial/significant administrative experience in a hospital or clinical setting.
- Experience of working in a multidisciplinary team.
Specific skills
Essential
- Excellent audio typing and computer skills.
- Excellent written and verbal
- communication skills.
- Excellent organisational skills
- and ability to prioritise workload, using initiative where appropriate.
- Ability to work under pressure and meet deadlines.
- Able to communicate effectively with senior medical staff and service leads.
- Ability to work as part of a team.
- Ability to work supervised and
- unsupervised.
- Ability and willingness to work flexibly to meet service need requirements.
- Ability to deal with multiple requests from consultants and doctors and prioritise accordingly.
Desirable
- Ability to accurately touch type.
- Ability to
- communicate to people in crisis on the telephone.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Livewell Southwest
Address
Avon House
Mount Gould Hospital
Plymouth
Devon
PL4 7QD
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Employer details
Employer name
Livewell Southwest
Address
Avon House
Mount Gould Hospital
Plymouth
Devon
PL4 7QD
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: B9832-2026-NM-10427
Job summary
22.5 hours per week.
Are you a Mental Health Nurse looking for a new role? Livewell Southwest, one of the most exciting organisations in Health & Social Care, is seeking enthusiastic practitioners to join our multi-disciplinary Specialist Outreach and Recovery Team (SORT).
You will work closely with other services to provide specialist mental health assessment and evidenced based treatments for people with severe and enduring mental health difficulties and complex presentations. You will be able to provide specialist clinical input and use a range of approaches to work with complexity, and to supervise and support junior team members of multi-disciplinary mental health professionals.
Main duties of the job
The candidate will work as an autonomous practitioner managing and prioritising individual caseload and will act as a key worker within the personalised care framework. The post holder will be responsible for the assessment of care needs and the development, implementation and evaluation of programmes of care for a defined caseload of people with complex mental health and/or social care needs.
We are seeking Registered Nurses who possess recent clinical experience in a community or relevant mental health inpatient setting.
This role may not be eligible for sponsorship under the Skilled Worker route; please refer to the Direct Gov website for more information with regards to eligibility.
Please note that Livewell may close the job advertisement earlier than the specified deadline if a high number of applications are submitted. Therefore, we recommend you submit your application at the earliest opportunity.
All Livewell staff are expected to be able and willing to work across a 7 day service.
About us
Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values, kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Details
Date posted
07 August 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year pa, pro-rata
Contract
Fixed term
Duration
12 months
Working pattern
Part-time, Job share, Flexible working
Reference number
B9832-2026-NM-10427
Job locations
Avon House
Mount Gould Hospital
Plymouth
Devon
PL4 7QD
United Kingdom
Job description
Job responsibilities
MAIN DUTIES AND RESPONSIBILITIES
Responsibility for People Management
The post holder may be responsible for supervising some junior staff within SORT.
Responsibility for financial and, or physical resources
You will be responsible for physical health equipment when visiting patients within the community.
You will be responsible for stock control of medication following Livewell Policies.
Responsibility for administration
The post holder should maintain close links with in-patient services at Glenbourne, Home Treatment Team, Social Care, Dual Diagnosis Services, Primary Care, Counselling Services.
The post holder will keep up to date electronic or paper records of all patient and staff activity, ensuring these are kept in a safe place, in accordance with NMC or HPC guidelines, and Livewell Southwest policies including Data Protection Act and the Mental Health Act.
The post holder will be aware of NMC, HPC and Livewell Southwest guidelines on record keeping, confidentiality, Mental Health Act and Data Protection Act.
Responsibility for people who use our services
The post holder will undertake assessments as part of the MDT routinely for all new referrals as appropriate, at home or in a clinic setting, in accordance with the agreed Operational Policy.
The post holder will provide community based recovery interventions for a defined group of patients within the City, as appropriate in the right setting, in accordance with the agreed Operational Policy.
The post holder will arrange for a defined group of patients to access other parts of Adult Mental Health Services and work closely with all other clinical professionals e.g. Consultant Psychiatrist, Clinical Psychologist, Social Worker, Occupational Therapist both within SORT as well as liaising with other Professionals externally where appropriate.
The post holder will act as a Key Worker for a defined group of practice patients and organise care in accordance with the Personalised Care Framework.
The post holder will be expected to attend and contribute to weekly MDT meetings, daily morning meetings and caseload formulation sessions within the team.
The post holder will support senior members of the team with day to day management of the team and medication administration.
Responsibility for implementation of policy and, or service developments
The post holder will be required to keep up-to-date this will include Mandatory training and developments in mental health nursing or sphere of practice.
The post holder will participate in the provision of relevant community placements and training programmes for nurses.
The post holder will be required to ensure that they receive appropriate regular line management and clinical supervision in line with current policies of Livewell Southwest.
The post holder will participate in an annual appraisal and this Job Description will be reviewed at this time.
Other Responsibilities
The post holder will ensure that their clinical practice is based on evidence and good practice and in accordance with any NICE guidance.
The post holder will be individually accountable for their practice in accordance with the NMC or HPC professional code of conduct.
The post holder will be expected to undertake a clinical lead for the team in either an area of interest to the post holder, or an allocated lead depending on the needs of the service.
COMMUNICATIONS AND RELATIONSHIPS
Detailed confident verbal information sharing, within the teams or the wider Multi-Disciplinary Team, which includes Primary Care, hospital settings and other secondary care services.
Ability in receiving information, analysing, and formulating professional judgments.
Demonstrate the ability to adapt communication to take account of others needs.
Demonstrate a positive attitude to service users, treating all with respect and courtesy and supporting staff to do the same. Challenge inappropriate communication.
Attend and represent the Team's view in meetings e.g. Child protection, Adult Protection, Mental Health Review Tribunals, Personalised care Reviews.
Elicit information from the patient and work with them to advocate on their behalf.
Ability to communicate clearly and effectively over the telephone within the boundaries of confidentiality.
The post holder demonstrates a positive attitude to mental health, attending to patients with respect and courtesy. Having the ability to challenge staff where the standard falls below expectations.
The post holder will ensure that professional boundaries are always adhered to.
Must be confident in communicating with people who are experiencing mental health difficulties when English is not their first language using Livewell Southwest approved interpreters.
Ensure the Head of Service and Practice Leads are informed in a timely manner of any major issues on the units.
Provide planned and ad hoc written reports that are detailed and with a level of accuracy which are subject to scrutiny.
Links across and liaising with:
Local Teams and Staff
General Practitioners and their staff
Social Services
Users and Carers
Members of the public
Acute Inpatient Units
Police
Liaison Psychiatry
3rd Sector Service Providers
Community Mental Health Team
Specialist Practitioners
Voluntary and Statutory organisations
Home Treatment Team
Other appropriate bodies as needed
Devon Partnership Trust and Cornwall Foundation Trust
PHYSICAL DEMANDS OF THE JOB
The post will include generally working Monday to Friday, but crisis and unexpected work might include working outside of these hours in exceptional circumstances.
Be able to demonstrate IT skills, including keyboard use.
Show the ability to concentrate for sustained periods of time and work effectively with potential frequent interruption in a busy environment.
Be involved with patients who at times present with physical and verbal aggression due to ill health and distress.
Post-holder will need to be aware of how to respond appropriately and safely, with consideration to the safety of themselves and others.
Physical Effort
Travel between different offices to attend meetings.
Visiting people at home, community setting e.g. cafe, hospital, care home or prison.
Visiting people in their own homes may be prejudicial to health and wellbeing. This may result in climbing flights of stairs within flats, walking from parking or bus stops
Mental Effort
Concentration is required when inputting into systems, completing reports, writing notes with a need to ensure accuracy, imposed deadlines may apply.
Emotional Effort
There may be some exposure to service users who may exhibit difficult and challenging behaviours conflict or anger.
Assessing and formulated individual risk and detailed trauma.
Physical Skills
Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
At times this may require supporting service users to travel across the city on the bus.
If you hold a nursing registration the skill to administer a depot within a home environment or clinic.
Working Conditions
The post holder will work within the community environment supporting service users.
Occasional risk of exposure to contagious conditions e.g. diarrhea and vomiting.
Occasional exposure to verbal and physical aggression, unpredictable behaviour, particularly when dealing with severe and enduring mental health conditions.
Clinical contact with patients on the ward, in their own homes and in community locations.
Occasional exposure to bodily fluids e.g. vomit
Daily use of VDU
Whilst in the office this will be desk sharing environment
Hybrid working at times may be required.
Please see attached full job description and person specification.
Job description
Job responsibilities
MAIN DUTIES AND RESPONSIBILITIES
Responsibility for People Management
The post holder may be responsible for supervising some junior staff within SORT.
Responsibility for financial and, or physical resources
You will be responsible for physical health equipment when visiting patients within the community.
You will be responsible for stock control of medication following Livewell Policies.
Responsibility for administration
The post holder should maintain close links with in-patient services at Glenbourne, Home Treatment Team, Social Care, Dual Diagnosis Services, Primary Care, Counselling Services.
The post holder will keep up to date electronic or paper records of all patient and staff activity, ensuring these are kept in a safe place, in accordance with NMC or HPC guidelines, and Livewell Southwest policies including Data Protection Act and the Mental Health Act.
The post holder will be aware of NMC, HPC and Livewell Southwest guidelines on record keeping, confidentiality, Mental Health Act and Data Protection Act.
Responsibility for people who use our services
The post holder will undertake assessments as part of the MDT routinely for all new referrals as appropriate, at home or in a clinic setting, in accordance with the agreed Operational Policy.
The post holder will provide community based recovery interventions for a defined group of patients within the City, as appropriate in the right setting, in accordance with the agreed Operational Policy.
The post holder will arrange for a defined group of patients to access other parts of Adult Mental Health Services and work closely with all other clinical professionals e.g. Consultant Psychiatrist, Clinical Psychologist, Social Worker, Occupational Therapist both within SORT as well as liaising with other Professionals externally where appropriate.
The post holder will act as a Key Worker for a defined group of practice patients and organise care in accordance with the Personalised Care Framework.
The post holder will be expected to attend and contribute to weekly MDT meetings, daily morning meetings and caseload formulation sessions within the team.
The post holder will support senior members of the team with day to day management of the team and medication administration.
Responsibility for implementation of policy and, or service developments
The post holder will be required to keep up-to-date this will include Mandatory training and developments in mental health nursing or sphere of practice.
The post holder will participate in the provision of relevant community placements and training programmes for nurses.
The post holder will be required to ensure that they receive appropriate regular line management and clinical supervision in line with current policies of Livewell Southwest.
The post holder will participate in an annual appraisal and this Job Description will be reviewed at this time.
Other Responsibilities
The post holder will ensure that their clinical practice is based on evidence and good practice and in accordance with any NICE guidance.
The post holder will be individually accountable for their practice in accordance with the NMC or HPC professional code of conduct.
The post holder will be expected to undertake a clinical lead for the team in either an area of interest to the post holder, or an allocated lead depending on the needs of the service.
COMMUNICATIONS AND RELATIONSHIPS
Detailed confident verbal information sharing, within the teams or the wider Multi-Disciplinary Team, which includes Primary Care, hospital settings and other secondary care services.
Ability in receiving information, analysing, and formulating professional judgments.
Demonstrate the ability to adapt communication to take account of others needs.
Demonstrate a positive attitude to service users, treating all with respect and courtesy and supporting staff to do the same. Challenge inappropriate communication.
Attend and represent the Team's view in meetings e.g. Child protection, Adult Protection, Mental Health Review Tribunals, Personalised care Reviews.
Elicit information from the patient and work with them to advocate on their behalf.
Ability to communicate clearly and effectively over the telephone within the boundaries of confidentiality.
The post holder demonstrates a positive attitude to mental health, attending to patients with respect and courtesy. Having the ability to challenge staff where the standard falls below expectations.
The post holder will ensure that professional boundaries are always adhered to.
Must be confident in communicating with people who are experiencing mental health difficulties when English is not their first language using Livewell Southwest approved interpreters.
Ensure the Head of Service and Practice Leads are informed in a timely manner of any major issues on the units.
Provide planned and ad hoc written reports that are detailed and with a level of accuracy which are subject to scrutiny.
Links across and liaising with:
Local Teams and Staff
General Practitioners and their staff
Social Services
Users and Carers
Members of the public
Acute Inpatient Units
Police
Liaison Psychiatry
3rd Sector Service Providers
Community Mental Health Team
Specialist Practitioners
Voluntary and Statutory organisations
Home Treatment Team
Other appropriate bodies as needed
Devon Partnership Trust and Cornwall Foundation Trust
PHYSICAL DEMANDS OF THE JOB
The post will include generally working Monday to Friday, but crisis and unexpected work might include working outside of these hours in exceptional circumstances.
Be able to demonstrate IT skills, including keyboard use.
Show the ability to concentrate for sustained periods of time and work effectively with potential frequent interruption in a busy environment.
Be involved with patients who at times present with physical and verbal aggression due to ill health and distress.
Post-holder will need to be aware of how to respond appropriately and safely, with consideration to the safety of themselves and others.
Physical Effort
Travel between different offices to attend meetings.
Visiting people at home, community setting e.g. cafe, hospital, care home or prison.
Visiting people in their own homes may be prejudicial to health and wellbeing. This may result in climbing flights of stairs within flats, walking from parking or bus stops
Mental Effort
Concentration is required when inputting into systems, completing reports, writing notes with a need to ensure accuracy, imposed deadlines may apply.
Emotional Effort
There may be some exposure to service users who may exhibit difficult and challenging behaviours conflict or anger.
Assessing and formulated individual risk and detailed trauma.
Physical Skills
Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
At times this may require supporting service users to travel across the city on the bus.
If you hold a nursing registration the skill to administer a depot within a home environment or clinic.
Working Conditions
The post holder will work within the community environment supporting service users.
Occasional risk of exposure to contagious conditions e.g. diarrhea and vomiting.
Occasional exposure to verbal and physical aggression, unpredictable behaviour, particularly when dealing with severe and enduring mental health conditions.
Clinical contact with patients on the ward, in their own homes and in community locations.
Occasional exposure to bodily fluids e.g. vomit
Daily use of VDU
Whilst in the office this will be desk sharing environment
Hybrid working at times may be required.
Please see attached full job description and person specification.
Person Specification
Experience
Essential
- Multi-disciplinary working.
- Relevant experience of working with adults with a history of severe and enduring mental illness.
Desirable
- Life experience in wide range of settings.
- Experience within a community mental Health setting.
- Experience of working within recovery setting.
Knowledge
Essential
- Mental Health Act.
- Confidentiality.
- Applies knowledge of Personalised Care Framework and Key Worker responsibilities.
- Psychiatric illnesses especially those of a complex psychosis nature plus evidence of giving relevant nursing care.
- Knowledge of NICE guidelines in relation to mental health and the ability to apply evidence-based practice.
- NICE guidelines specifically relating to recovery and rehabilitation in mental health.
Desirable
- Breakaway.
- Networking with other agencies.
- Ethical issues in relation to Mental Health.
- System one/EPCF/computer patient records.
- Interest and awareness of national and local services developments.
- Good working knowledge of the Care Quality Commission.
Qualifications
Essential
- RMN/Dip HE/BSc Mental Health Nursing NMC Registration
Specific skills
Essential
- Ability to frequently travel across Plymouth independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
- Ability to work as an autonomous practitioner within a team including -
- Assessment skills
- Communication and liaison skills
- Leadership skills/ Supervisory skills
- Team working skills
- Self-management ability
- Prioritising workload/resources
- Administration skills
- Interpersonal skills
- Computer skills
- Risk assessment management
- Crisis management
- Lone working
- Medication management
- Administration of medication, be willing to undertake further training required, and relevant competences.
- Ability to plan and implement a package of care in the community for patients with mental health problems.
- Ability to manage a caseload ensuring record keeping meets the standards of Livewell Southwest.
- Responsible and self-motivated.
- Able to manage own stress.
- Flexible and reliable.
- Empathic.
Desirable
- Ability to recognise and support stress in others.
- Mentorship or equivalent.
- Group Interaction Skills.
- Specific Therapeutic interventions.
- Positive risk management.
Person Specification
Experience
Essential
- Multi-disciplinary working.
- Relevant experience of working with adults with a history of severe and enduring mental illness.
Desirable
- Life experience in wide range of settings.
- Experience within a community mental Health setting.
- Experience of working within recovery setting.
Knowledge
Essential
- Mental Health Act.
- Confidentiality.
- Applies knowledge of Personalised Care Framework and Key Worker responsibilities.
- Psychiatric illnesses especially those of a complex psychosis nature plus evidence of giving relevant nursing care.
- Knowledge of NICE guidelines in relation to mental health and the ability to apply evidence-based practice.
- NICE guidelines specifically relating to recovery and rehabilitation in mental health.
Desirable
- Breakaway.
- Networking with other agencies.
- Ethical issues in relation to Mental Health.
- System one/EPCF/computer patient records.
- Interest and awareness of national and local services developments.
- Good working knowledge of the Care Quality Commission.
Qualifications
Essential
- RMN/Dip HE/BSc Mental Health Nursing NMC Registration
Specific skills
Essential
- Ability to frequently travel across Plymouth independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
- Ability to work as an autonomous practitioner within a team including -
- Assessment skills
- Communication and liaison skills
- Leadership skills/ Supervisory skills
- Team working skills
- Self-management ability
- Prioritising workload/resources
- Administration skills
- Interpersonal skills
- Computer skills
- Risk assessment management
- Crisis management
- Lone working
- Medication management
- Administration of medication, be willing to undertake further training required, and relevant competences.
- Ability to plan and implement a package of care in the community for patients with mental health problems.
- Ability to manage a caseload ensuring record keeping meets the standards of Livewell Southwest.
- Responsible and self-motivated.
- Able to manage own stress.
- Flexible and reliable.
- Empathic.
Desirable
- Ability to recognise and support stress in others.
- Mentorship or equivalent.
- Group Interaction Skills.
- Specific Therapeutic interventions.
- Positive risk management.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Livewell Southwest
Address
Avon House
Mount Gould Hospital
Plymouth
Devon
PL4 7QD
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Employer details
Employer name
Livewell Southwest
Address
Avon House
Mount Gould Hospital
Plymouth
Devon
PL4 7QD
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
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Posted 1 month(s) ago
Reference: B9832-2026-PTA-1642
Job summary
37.5 hours per week.
Following successful career development opportunities we are looking to appoint a registered Occupational Therapist for the Band 5 rotation.
The rotation is integrated and in partnership with University Hospitals Plymouth, and offers exciting opportunities within adult and older peoples services in the inpatient and community setting. The rotation placements include community therapy, urgent care, intermediate care (Discharge to Assess model), neuro & stroke rehab, trauma & orthopaedics, respiratory, cardiac healthcare of the elderly and many more (please see job description for the full list).
The role offers an excellent opportunity for newly qualified Occupational Therapists to consolidate learning and begin practice in a supportive environment. The role will involve assessment and discharge planning, prevention of hospital admissions, in addition to neurological and physical rehabilitation. The successful applicant will be expected to work within the ethos of Livewell Southwest, supporting people to lead independent, healthy lives.
The post holder should be confident in working collaboratively within multi-disciplinary teams & possess excellent clinical and communication skills. If you are committed to the principles of clinical governance, evidence-based practice and delivery of patient centred interventions then we would like to hear from you.
Main duties of the job
Duties & Responsibilities
- To work as a member of the clinical team providing a high standard of Occupational Therapy interventions, assessments, and evaluation, including working on inpatient wards, visiting service users homes and other community settings
- To work flexibly within set times, and to participate in the 7-day working, bank holiday working rota, where required by the rotational setting.
- To assist the team lead and senior therapists in planning, coordinating, and delivering Occupational Therapy services on a day-to-day basis.
- To manage a defined caseload using evidence-based/client-centred principles to assess, plan, implement and evaluate interventions and contribute to the service provision.
- To provide assessment and treatment of service users on wards, in their own homes and other community care settings
- Maintain clinical records.
- To develop skills and knowledge through participation in the Preceptorship programme and relevant competency frameworks.
- To gain experience through the involvement in the rotation scheme.
- To work with service users living in Plymouth, Devon and Cornwall.
Please note that we may close the job advertisement earlier than the specified deadline.
All staff are expected to be able and willing to work across a 7 day service.
At the time of this specific vacancy being advertised, this role is not permitted for sponsorship under the skilled worker route, because of the ongoing rotational service that is provided to a third party"
About us
Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values, kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Details
Date posted
05 August 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year pa, pro-rata
Contract
Permanent
Working pattern
Full-time, Part-time, Job share, Flexible working
Reference number
B9832-2026-PTA-1642
Job locations
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Job description
Job responsibilities
Please refer to the Job Description & Person Specification attached to the advert for full details.
5.1 Responsibility for People Management.
To provide leadership, supervision, appraisal support, and co-ordinate the day-to-day activities of junior and admin staff where applicable.
To attend student educator training and actively support student placements.
To participate in providing instruction, learning opportunities, work experience and training staff and students from other disciplines.
To plan, organise and lead when delegated, both formal and informal treatments and health education groups for both service users and formal/informal carers.
To educate service users and both formal/informal carers regarding the impact of cognitive, perceptual, and physical deficits that affect service user safety and independence in the hospital and home, leisure and workplace.
5.2 Responsibility for financial and/or physical resources.
To assess, prescribe and authorise equipment and make recommendations for minor and major adaptations to increase/enable or compensate for independent function, teaching compensatory techniques as required.
To assess seating and positioning needs and treat as appropriate including assessment for and prescription of standard wheelchairs and accessories when accredited, referring on to AJM Wheelchair Service as required.
To identify the need for splinting and positioning to prevent and manage deformity and improve function for the upper limb, and subsequently referring to specialist services or colleagues to meet this need.
To ensure new and replacement equipment is not used by self or staff until it has been commissioned in accordance with Livewell SW policy.
5.3 Responsibility for administrative functions.
To maintain high professional standards at all times, complying with standards of practice stipulated in the Royal College of Occupational Therapys Professional standards for occupational therapy practice, conduct and ethics and HCPCs standards and regulations.
To follow Livewell uniform policy at all times, and to present in a professional manner.
To work as an autonomous practitioner, seeking guidance where necessary.
To prioritise and to be responsible for the day-to-day management of own caseload and service users in your care, delegating activities as appropriate.
To exercise good personal time management, punctuality, and consistent reliable attendance.
To develop skills and knowledge through participation in the Preceptorship programme.
To take responsibility for ensuring own personal and professional development.
To ensure use of risk assessment in all areas of your work are undertaken and comply with Livewell SW Health and Safety policies and Lone Working Policy.
To maintain up to date, accurate and complete records of all activity and clinical input.
To provide written communication with outside agencies and charitable bodies to support the need for services and equipment on discharge or when transferred.
5.4 Responsibility for people who use our services.
To ensure the service user is aware of the role and philosophy of Occupational Therapy and components of the OT process.
To respect the individuals values, cultural and religious diversity of service users and contribute to the provision of a service sensitive to those needs.
To provide education and advice to service users, carers and/or family members regarding the impact of cognitive, perceptual, and physical deficits on service user safety and independence in the home, leisure, and workplace.
To provide an opportunity for people and carers to express their feelings whilst encouraging acceptance and adjustment to their new circumstances.
To understand and comply with the safeguarding process and understand how and when alerts are required.
To demonstrate a high level of understanding of conditions relevant to the diagnostic area and those service users presenting with multi pathology, using a selection of both standardised and non-standardised assessments.
To carry out environmental home assessments, pre discharge home assessments discharge home visits and follow up as required.
To carry out assessment and compile supporting evidence to enable change in individuals housing arrangements (e.g. Devon Home Choice).
To be competent to identify the need for an enabling package of support and set goals to promote independence.
To record and report regularly on service users progress and treatment to the multi-disciplinary team or supervising OT in individual clinical areas.
To be responsible for goal planning, reviewing treatment programmes and applying outcome measures used in the clinical area.
To be responsible for the timely discharge of people from your caseload.
To ensure continuation of care in the community by establishing a comprehensive discharge plan and completing onward referrals.
To refer to follow up services to ensure treatment programmes are in place to progress functional independence based on identified needs at discharge.
To maintain competence in the use of complex manual handling techniques and equipment.
5.5 Responsibility for implementation of policy and/or service developments
To demonstrate leadership skills through the management of designated projects.
To participate in the planning, evaluation and audit of practice, clinical pathways and protocols within your area.
To take an active role in audit, research and interdisciplinary development within the service as required.
To be responsible for collecting and reporting statistical data.
To actively contribute to service development and contribute to Livewell SWs clinical governance arrangements and quality agenda.
5.6 Other Responsibilities
To act as an ambassador for Livewell with external agencies and partner organisations.
To attend and contribute to staff meetings and attend relevant professional meetings appropriate to the clinical setting.
To demonstrate understanding and application of professional, local and national guidelines and legislation relating to health and social care provision.
To comply with the Royal College of OT, HCPC Standards of Practice, code of conduct and Livewell SW policies and procedures.
To attend and actively contribute to Band 5 peer supervision meetings.
To review and reflect on own practice and to maintain an up-to-date CPD portfolio.
To use, maintain and be responsible for the security of issued IT equipment in line with Livewell's Information Governance & Data Protection policies.
To apply professional, local, and national guidelines and legislation relating to health and social care provision.
To ensure that mandatory training, essential skills for your area of clinical practice is kept up to date through attendance of training.
Where required by the rotational setting, to have the ability to access/travel to service users homes and other community settings across the locality.
6.COMMUNICATIONS AND RELATIONSHIPS
To be proficient in written and spoken English, e.g. face-to-face, email, telephone, letter, presentation. Communication may be 1:1, or in groups.
To work jointly and communicate effectively with other health and social care colleagues and services.
To establish, liaise with and ensure good communication networks with statutory and voluntary bodies.
To work in a person-centred way, using a range of verbal and non-verbal communication methods with people.
Job description
Job responsibilities
Please refer to the Job Description & Person Specification attached to the advert for full details.
5.1 Responsibility for People Management.
To provide leadership, supervision, appraisal support, and co-ordinate the day-to-day activities of junior and admin staff where applicable.
To attend student educator training and actively support student placements.
To participate in providing instruction, learning opportunities, work experience and training staff and students from other disciplines.
To plan, organise and lead when delegated, both formal and informal treatments and health education groups for both service users and formal/informal carers.
To educate service users and both formal/informal carers regarding the impact of cognitive, perceptual, and physical deficits that affect service user safety and independence in the hospital and home, leisure and workplace.
5.2 Responsibility for financial and/or physical resources.
To assess, prescribe and authorise equipment and make recommendations for minor and major adaptations to increase/enable or compensate for independent function, teaching compensatory techniques as required.
To assess seating and positioning needs and treat as appropriate including assessment for and prescription of standard wheelchairs and accessories when accredited, referring on to AJM Wheelchair Service as required.
To identify the need for splinting and positioning to prevent and manage deformity and improve function for the upper limb, and subsequently referring to specialist services or colleagues to meet this need.
To ensure new and replacement equipment is not used by self or staff until it has been commissioned in accordance with Livewell SW policy.
5.3 Responsibility for administrative functions.
To maintain high professional standards at all times, complying with standards of practice stipulated in the Royal College of Occupational Therapys Professional standards for occupational therapy practice, conduct and ethics and HCPCs standards and regulations.
To follow Livewell uniform policy at all times, and to present in a professional manner.
To work as an autonomous practitioner, seeking guidance where necessary.
To prioritise and to be responsible for the day-to-day management of own caseload and service users in your care, delegating activities as appropriate.
To exercise good personal time management, punctuality, and consistent reliable attendance.
To develop skills and knowledge through participation in the Preceptorship programme.
To take responsibility for ensuring own personal and professional development.
To ensure use of risk assessment in all areas of your work are undertaken and comply with Livewell SW Health and Safety policies and Lone Working Policy.
To maintain up to date, accurate and complete records of all activity and clinical input.
To provide written communication with outside agencies and charitable bodies to support the need for services and equipment on discharge or when transferred.
5.4 Responsibility for people who use our services.
To ensure the service user is aware of the role and philosophy of Occupational Therapy and components of the OT process.
To respect the individuals values, cultural and religious diversity of service users and contribute to the provision of a service sensitive to those needs.
To provide education and advice to service users, carers and/or family members regarding the impact of cognitive, perceptual, and physical deficits on service user safety and independence in the home, leisure, and workplace.
To provide an opportunity for people and carers to express their feelings whilst encouraging acceptance and adjustment to their new circumstances.
To understand and comply with the safeguarding process and understand how and when alerts are required.
To demonstrate a high level of understanding of conditions relevant to the diagnostic area and those service users presenting with multi pathology, using a selection of both standardised and non-standardised assessments.
To carry out environmental home assessments, pre discharge home assessments discharge home visits and follow up as required.
To carry out assessment and compile supporting evidence to enable change in individuals housing arrangements (e.g. Devon Home Choice).
To be competent to identify the need for an enabling package of support and set goals to promote independence.
To record and report regularly on service users progress and treatment to the multi-disciplinary team or supervising OT in individual clinical areas.
To be responsible for goal planning, reviewing treatment programmes and applying outcome measures used in the clinical area.
To be responsible for the timely discharge of people from your caseload.
To ensure continuation of care in the community by establishing a comprehensive discharge plan and completing onward referrals.
To refer to follow up services to ensure treatment programmes are in place to progress functional independence based on identified needs at discharge.
To maintain competence in the use of complex manual handling techniques and equipment.
5.5 Responsibility for implementation of policy and/or service developments
To demonstrate leadership skills through the management of designated projects.
To participate in the planning, evaluation and audit of practice, clinical pathways and protocols within your area.
To take an active role in audit, research and interdisciplinary development within the service as required.
To be responsible for collecting and reporting statistical data.
To actively contribute to service development and contribute to Livewell SWs clinical governance arrangements and quality agenda.
5.6 Other Responsibilities
To act as an ambassador for Livewell with external agencies and partner organisations.
To attend and contribute to staff meetings and attend relevant professional meetings appropriate to the clinical setting.
To demonstrate understanding and application of professional, local and national guidelines and legislation relating to health and social care provision.
To comply with the Royal College of OT, HCPC Standards of Practice, code of conduct and Livewell SW policies and procedures.
To attend and actively contribute to Band 5 peer supervision meetings.
To review and reflect on own practice and to maintain an up-to-date CPD portfolio.
To use, maintain and be responsible for the security of issued IT equipment in line with Livewell's Information Governance & Data Protection policies.
To apply professional, local, and national guidelines and legislation relating to health and social care provision.
To ensure that mandatory training, essential skills for your area of clinical practice is kept up to date through attendance of training.
Where required by the rotational setting, to have the ability to access/travel to service users homes and other community settings across the locality.
6.COMMUNICATIONS AND RELATIONSHIPS
To be proficient in written and spoken English, e.g. face-to-face, email, telephone, letter, presentation. Communication may be 1:1, or in groups.
To work jointly and communicate effectively with other health and social care colleagues and services.
To establish, liaise with and ensure good communication networks with statutory and voluntary bodies.
To work in a person-centred way, using a range of verbal and non-verbal communication methods with people.
Person Specification
Knowledge and Skills
Essential
- Ability to work autonomously, managing caseloads and working under pressure.
- Knowledge of current best practice in OT
- Understanding of professional ethics and their application in practice
- Knowledge of clinical conditions relevant to OT area of practice
- Knowledge of a range of standardised/non standardised
- assessment
- Understanding of team dynamics and ability to work as a member of a team.
- Basic knowledge of national guidelines and legislation relating to health and social care and their impact on service provision
- Knowledge of the principles of clinical governance
- Ability to reflect and critically appraise own performance.
- Effective written and oral communication skills.
- Computer literate.
Desirable
- Knowledge of outcome measures
- Knowledge of wheelchair provision
- Experience of supervising and/or educating and delegating work to peers or support staff.
Experience
Essential
- Experience of working as member of MDT with the ability to work flexibly.
- Experience in the use of functional assessments and activity analysis.
- Experience and knowledge around rehabilitation treatment planning.
- Experience of working 1:1 and with groups.
- Experience of completing multi-pathology assessment.
- Experience of completing environmental assessment and discharge planning.
- Experience of risk assessing patients.
Desirable
- Experience assessing for postural management, seating, and pressure care
Qualifications
Essential
- Diploma/Degree in Occupational Therapy/ MSC OT Professional Practice
- GCSE grade A to C or equivalent in English and Maths
Person Specification
Knowledge and Skills
Essential
- Ability to work autonomously, managing caseloads and working under pressure.
- Knowledge of current best practice in OT
- Understanding of professional ethics and their application in practice
- Knowledge of clinical conditions relevant to OT area of practice
- Knowledge of a range of standardised/non standardised
- assessment
- Understanding of team dynamics and ability to work as a member of a team.
- Basic knowledge of national guidelines and legislation relating to health and social care and their impact on service provision
- Knowledge of the principles of clinical governance
- Ability to reflect and critically appraise own performance.
- Effective written and oral communication skills.
- Computer literate.
Desirable
- Knowledge of outcome measures
- Knowledge of wheelchair provision
- Experience of supervising and/or educating and delegating work to peers or support staff.
Experience
Essential
- Experience of working as member of MDT with the ability to work flexibly.
- Experience in the use of functional assessments and activity analysis.
- Experience and knowledge around rehabilitation treatment planning.
- Experience of working 1:1 and with groups.
- Experience of completing multi-pathology assessment.
- Experience of completing environmental assessment and discharge planning.
- Experience of risk assessing patients.
Desirable
- Experience assessing for postural management, seating, and pressure care
Qualifications
Essential
- Diploma/Degree in Occupational Therapy/ MSC OT Professional Practice
- GCSE grade A to C or equivalent in English and Maths
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Livewell Southwest
Address
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Employer details
Employer name
Livewell Southwest
Address
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: B9832-2026-NM-10412
Job summary
37.5 hours per week
Please note this is a trainee position. applicants will require an EMHP registration or equivalent
In 2017, the Government published its Green Paper for Transforming children & young peoples mental health, which detailed proposals for expanding access to mental health care for children and young people, building on the national NHS transformation programme which was already underway
The proposals were focused on providing additional support through schools & colleges and reducing waiting times for treatment. Following a 13-week public consultation, during which the Government received more than 2,700 responses, the Department of Health & Social Care & the Department for Education published its Response to the Children & Young Peoples Mental Health Green Paper Consultation
These core commitments are delivered through a joint & collaborative programme led by the Department of Health & Social Care, Department for Education & NHS England, with support from Health Education England & Public Health England and the Office for Health Improvement & Disparities
- deliver evidence-based interventions for mild-to-moderate mental health issues
- support the senior mental health lead(where established) in each school or college to introduce or develop whole school or college approach & give timely advice to school & college staff
- Please note that we may close the job advert early. Therefore, we recommend you submit your application at the earliest opportunity
Main duties of the job
This is an exciting time of growth and change within the Plymouth Livewell Mental Health support Teams (MHST ) we are currently working collaboratively with children and young people, and our partners, to deliver the Governments Programme for mental health support to be available in schools.
To support the development of our established Mental Help Support Teams, we are looking to recruit a Senior Education Mental Health Practitioner or someone willing to do additional training to be able to carry out this role.
In line with the Government's priority to increase access and availability of mental health and wellbeing support for children and young people, the new Education Mental Health Practitioner (EMHP) role is an exciting opportunity to deliver evidence-based early interventions for children and young people, working across both educational settings and healthcare sectors in England.
On a day to day basis, you will be overseeing the workload of EMHPs, conducting both Case Management and Clinical Skills supervision, as well as holding a small caseload of patients yourself.
Typical tasks within this, might include reviewing suitability for treatment within the MHST, gathering information and facilitating onward referrals, and liaising with schools as part of the wider MHST.
This role may not be eligible for sponsorship under the Skilled Worker route
All Livewell Southwest staff are expected to able and willing to work across a 7 day service.
Job Share(s) Considered
About us
Livewell Southwest is an independent, award-winning social enterprise providing integrated health & social care services for people across Plymouth, South Hams & West Devon, as well as some specialist services for people living in parts of Devon & Cornwall. With teams in community hospitals, GP practices, sports centres, health & wellbeing hubs.
As an organisation with a strong social conscience, we always value being kind, respectful, inclusive, ambitious, responsible and collaborative. Transforming services to make them sustainable, ensuring that we value, support & empower each other.
We are committed to involving the people we care for, families & carers in everything that we do, working towards co-production where we can. Helping us to deliver the right care for people, in the right place & at the right time. By putting people at the centre of what we do, we ensure to support people to lead, healthy independent lives & be the very best at helping people to live well.
Valuing our employees making an investment in their development a priority. We offer:
Protected CPD time for registered staff
Various development pathways and ongoing regular training packages for all staff
Leadership & mentoring programmes
Access & funding for training including Care Certificate, Assistant Practitioners Course & Scholarship Into Nurse Training
A Robust Preceptorship
A bespoke induction programme
Existing members of the NHS Pension Scheme can continue their membership when they join the organisation.
Details
Date posted
05 August 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year pa, pro-rata
Contract
Permanent
Working pattern
Full-time, Part-time, Job share, Flexible working
Reference number
B9832-2026-NM-10412
Job locations
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Job description
Job responsibilities
Communication and Working Relationship Skills
The post holder will lead the way in engaging schools with the Trailblazer ambitions and be responsible for sustaining engagement along with the Clinical Team Manager and Operational Service Manager.
Contribute to the teams engagement with a wide range of stakeholders including staff, service users, their carers and other statutory and voluntary sector agencies.
Impart highly complex and sensitive information to :
-Children/young people and their parents/carers re assessment, care planning, treatment and review
-Multi-disciplinary teams to ensure the provision of consistent well-coordinated care
External agencies also involved in the provision of care e.g. schools, voluntary and private sector, police, social services, etc.
Service user/carer groups
Liaise with a wide range of other professionals and agencies.
Contribute to the safe and effective day to day operations of the service including the handling of clinical enquires.
Provide and receive information some of which may be contentious, sensitive and highly complex to and from children/young people and their families/carers, adapting your approach to overcome any barriers to understanding.
Provide high standard of written and verbal communication that is clear and in line with professional documentation standards.
Participate in and chair clinical meetings.
Demonstrate the ability to communicate in a way that is empathic and reassuring.
Communicate information in a way that makes it relevant and understandable for service users and carers, working in line with practice standards and operational policies.
Facilitate fair access to services and promote social inclusion regardless of age, ethnicity, gender, sexual orientation or disability.
The post holder will be responsible for the support and development of the trainee roles in their team and across county teams as required.
Analytical and Judgemental Skills
Undertake complex risk assessments and develop a formulation of risk which will lead to the development of risk management plans which have taken into consideration a range of possible options.
Undertake and continuously re-evaluate complex bio-psycho-social assessments and develop a working formulation and diagnosis which will lead to the development of personalised care packages in line with evidence based and routine outcome measures.
Ensure the continuous re-evaluation of individuals needs and clinical risk situations and use clinical judgement to formulate the most appropriate clinical plan.
Planning and Organisational Skills
Organise and facilitate clinical meetings.
Responsible for managing their own workload to ensure the needs to the individuals who use our services are met taking the wider needs of the team into consideration.
Ensure that interventions are planned in an integrated and co-ordinated manner particularly where dependent on other external agencies.
Plan and organise individuals packages of care and ensure that reviews are held within the required time frames.
Plan own workload and the workload of junior colleagues to ensure that care is provided in the most high quality and cost efficient manner, prioritise and make adjustments as appropriate.
Collaborate with EMHP staff ensuring job plans are efficient and effective.
Arrange training events for staff within education in line with the ambitions of the Trailblazer pilot.
Responsibility for Patient/Client Care, Treatment and Therapy
Ensure that caseload is well managed and that care and treatment is provided in line with practice standards.
Understand social and developmental factors that impact upon mental health.
Develop and deliver evidence based care packages including assessing, planning, intervention and evaluation through use of Routine Outcome Measures.
Ensure that all interventions have clear outcomes and that these are taken into consideration when sourcing the resources to best meet the individuals needs.
Deliver services using a recovery and strengths approach where the needs of the individual child/young person and their families/carers are held as central and their involvement is proactively encouraged.
Deliver care in line with evidence based practice and employ engagement and therapeutic skills that are appropriate to the clinical situation presented.
Responsibility for triaging individuals and signposting to the most appropriate services.
Provide specialist advice to referrers/other multi-disciplinary staff in relation to the care of individuals.
Enable communication and engagement of individuals and their carers to ensure that they have a voice about the services they receive and how these are developed, promoting participation across the service.
Ensure that appropriate action is taken to safeguarding children and adults.
Ensure that assessment and treatment plans are holistic, outcome focused and take into account the physical health, educational and social needs of the individual, including input of significant others.
Have working knowledge of eligibility of the person for services and when appropriate refer for these services.
Ensuring timely and accurate documentation of all clinical activity in line with professional guidance and best practice.
Responsibility for Policy and Service Development Implementation
Participate in programmes of audit and research within the team as agreed by the Children Young People and Families Service (CYPFS) and implement the findings.
Involvement in the development of local systems and process that ensure the implementation of Livewell South west policies.
Ensure participation in the teams compliance with CQC standards through the participation and development in provider compliance assessment tools.
Contribute to clinical governance arrangements in order to ensure the quality of the service provided. This will include ensuring performance targets are met to provide high quality care.
Ensure development of the service is in line with national and local findings from other Trailblazer sites.
Responsibility for Finance, Equipment and Other Resources
Ensure care is provided in the most cost-effective and high quality manner and identify unmet needs.
Responsible for the safe use of any equipment.
Responsibility for Human Resources, e.g. Supervision, Training, HR Advice and Management
Provision of day to day and clinical supervision and PDPs as allocated by line manager.
Supervise the caseload and care provision of junior colleagues.
Demonstrate and role model excellent clinical leadership skills.
Mentor students in line with professional requirements.
Ensure that core training is maintained and that the training and development opportunities in line with the CYPFS Workforce Plan are participated in to meet professional requirements.
When tasks are delegated, ensure that the person you have delegated these tasks to is appropriately skilled to do so.
Act up for the team manager during their absence and take on other responsibilities as agreed as part of their continuing professional development.
Responsibility for Information Resources and Administrative Duties
Ensure information resources are used to maintain knowledge of Livewell South West, Children and Young People Family Service and MHST Team priorities and safety initiatives.
Maintain up to date clinical record in a timely and accurate manner in line with LWSW Standard operating procedures.
Ensure information is shared with key stakeholders and other agencies in a secure manner.
Responsibility for Research and Development
Participate in research and development both locally and nationally.
Freedom to Act
Work within the operational policies and service specifications of the team.
Work without direct supervision and take accountability for your own actions.
Acts autonomously within the health care framework to make clinical and non- clinical decisions and consults with senior staff and/or manager in accordance with their professional judgement.
Any Other Specific Tasks Required
Ensure that you remain professionally competent and registered.
Undertake any other reasonable management request.
Job description
Job responsibilities
Communication and Working Relationship Skills
The post holder will lead the way in engaging schools with the Trailblazer ambitions and be responsible for sustaining engagement along with the Clinical Team Manager and Operational Service Manager.
Contribute to the teams engagement with a wide range of stakeholders including staff, service users, their carers and other statutory and voluntary sector agencies.
Impart highly complex and sensitive information to :
-Children/young people and their parents/carers re assessment, care planning, treatment and review
-Multi-disciplinary teams to ensure the provision of consistent well-coordinated care
External agencies also involved in the provision of care e.g. schools, voluntary and private sector, police, social services, etc.
Service user/carer groups
Liaise with a wide range of other professionals and agencies.
Contribute to the safe and effective day to day operations of the service including the handling of clinical enquires.
Provide and receive information some of which may be contentious, sensitive and highly complex to and from children/young people and their families/carers, adapting your approach to overcome any barriers to understanding.
Provide high standard of written and verbal communication that is clear and in line with professional documentation standards.
Participate in and chair clinical meetings.
Demonstrate the ability to communicate in a way that is empathic and reassuring.
Communicate information in a way that makes it relevant and understandable for service users and carers, working in line with practice standards and operational policies.
Facilitate fair access to services and promote social inclusion regardless of age, ethnicity, gender, sexual orientation or disability.
The post holder will be responsible for the support and development of the trainee roles in their team and across county teams as required.
Analytical and Judgemental Skills
Undertake complex risk assessments and develop a formulation of risk which will lead to the development of risk management plans which have taken into consideration a range of possible options.
Undertake and continuously re-evaluate complex bio-psycho-social assessments and develop a working formulation and diagnosis which will lead to the development of personalised care packages in line with evidence based and routine outcome measures.
Ensure the continuous re-evaluation of individuals needs and clinical risk situations and use clinical judgement to formulate the most appropriate clinical plan.
Planning and Organisational Skills
Organise and facilitate clinical meetings.
Responsible for managing their own workload to ensure the needs to the individuals who use our services are met taking the wider needs of the team into consideration.
Ensure that interventions are planned in an integrated and co-ordinated manner particularly where dependent on other external agencies.
Plan and organise individuals packages of care and ensure that reviews are held within the required time frames.
Plan own workload and the workload of junior colleagues to ensure that care is provided in the most high quality and cost efficient manner, prioritise and make adjustments as appropriate.
Collaborate with EMHP staff ensuring job plans are efficient and effective.
Arrange training events for staff within education in line with the ambitions of the Trailblazer pilot.
Responsibility for Patient/Client Care, Treatment and Therapy
Ensure that caseload is well managed and that care and treatment is provided in line with practice standards.
Understand social and developmental factors that impact upon mental health.
Develop and deliver evidence based care packages including assessing, planning, intervention and evaluation through use of Routine Outcome Measures.
Ensure that all interventions have clear outcomes and that these are taken into consideration when sourcing the resources to best meet the individuals needs.
Deliver services using a recovery and strengths approach where the needs of the individual child/young person and their families/carers are held as central and their involvement is proactively encouraged.
Deliver care in line with evidence based practice and employ engagement and therapeutic skills that are appropriate to the clinical situation presented.
Responsibility for triaging individuals and signposting to the most appropriate services.
Provide specialist advice to referrers/other multi-disciplinary staff in relation to the care of individuals.
Enable communication and engagement of individuals and their carers to ensure that they have a voice about the services they receive and how these are developed, promoting participation across the service.
Ensure that appropriate action is taken to safeguarding children and adults.
Ensure that assessment and treatment plans are holistic, outcome focused and take into account the physical health, educational and social needs of the individual, including input of significant others.
Have working knowledge of eligibility of the person for services and when appropriate refer for these services.
Ensuring timely and accurate documentation of all clinical activity in line with professional guidance and best practice.
Responsibility for Policy and Service Development Implementation
Participate in programmes of audit and research within the team as agreed by the Children Young People and Families Service (CYPFS) and implement the findings.
Involvement in the development of local systems and process that ensure the implementation of Livewell South west policies.
Ensure participation in the teams compliance with CQC standards through the participation and development in provider compliance assessment tools.
Contribute to clinical governance arrangements in order to ensure the quality of the service provided. This will include ensuring performance targets are met to provide high quality care.
Ensure development of the service is in line with national and local findings from other Trailblazer sites.
Responsibility for Finance, Equipment and Other Resources
Ensure care is provided in the most cost-effective and high quality manner and identify unmet needs.
Responsible for the safe use of any equipment.
Responsibility for Human Resources, e.g. Supervision, Training, HR Advice and Management
Provision of day to day and clinical supervision and PDPs as allocated by line manager.
Supervise the caseload and care provision of junior colleagues.
Demonstrate and role model excellent clinical leadership skills.
Mentor students in line with professional requirements.
Ensure that core training is maintained and that the training and development opportunities in line with the CYPFS Workforce Plan are participated in to meet professional requirements.
When tasks are delegated, ensure that the person you have delegated these tasks to is appropriately skilled to do so.
Act up for the team manager during their absence and take on other responsibilities as agreed as part of their continuing professional development.
Responsibility for Information Resources and Administrative Duties
Ensure information resources are used to maintain knowledge of Livewell South West, Children and Young People Family Service and MHST Team priorities and safety initiatives.
Maintain up to date clinical record in a timely and accurate manner in line with LWSW Standard operating procedures.
Ensure information is shared with key stakeholders and other agencies in a secure manner.
Responsibility for Research and Development
Participate in research and development both locally and nationally.
Freedom to Act
Work within the operational policies and service specifications of the team.
Work without direct supervision and take accountability for your own actions.
Acts autonomously within the health care framework to make clinical and non- clinical decisions and consults with senior staff and/or manager in accordance with their professional judgement.
Any Other Specific Tasks Required
Ensure that you remain professionally competent and registered.
Undertake any other reasonable management request.
Person Specification
Knowledge
Essential
- An understanding of the Mental Health Act/ Mental Health Capacity Act requirements.
- An understanding of child development
- Understanding of child protection and the importance of multi-agency work for children and families in the community
- Understanding of CYP-IAPT principles including the use of evidence based therapies and Routine Outcome Measures
Experience
Essential
- Substantial experience of managing an extensive and complex caseload and working with children/young people presenting with a range of moderate to complex mental health presentations.
- Providing clinical supervision.
Desirable
- Working within a community mental health setting.
- Experience of working in a multi-disciplinary and multi-agency environment.
- Participation in user involvement in services.
- Experience of delivering model based psychological therapy.
- Mentoring students in line with professional requirements.
- Experience working within Early Intervention and Prevention Services.
- Experience delivery training to a diverse audience.
- Experience presenting to a large and diverse audience.
Qualifications
Essential
- A professional mental health qualification and registration e.g. RMN, Social Work Degree or equivalent, BSc/Diploma in OT etc.
- This post requires post grade certificated Cognitive Behavioral Therapy with study to a degree.
- Training to level 2 in Safeguarding Adults and level 3 in Children and Young People: roles and competencies for Health Care staff.
Skills
Essential
- Communication Skills
- Excellent communication skills including the ability to engage with children/young people of all ages experiencing a wide range of mental health presentations.
- Ability to communicate with a wide range of professionals from various settings.
- Able to produce well written reports.
- Able to participate and present information in a group setting.
- Analytical & Judgement Skills
- Able to recognise potential difficulties and participate in finding solutions.
- Ability to assess and develop plans to manage risk.
- Planning & Organising Skills
- Able to plan creatively to maximise effectiveness of care plans, including complex multi-agency care plans.
- Able to work independently and as part of a team.
- Ability to manage own time and that of the teams.
- Ability to work flexibly.
- Physical Skills
- Ability to be mobile across a geographical area in a timely manner and in accordance with service need.
- Computer literacy.
- Other
- Excellent clinical assessment skills.
- Ability to manage change in a positive manner.
- A willingness to use and learn IT Systems e.g. Electronic Record Keeping.
Person Specification
Knowledge
Essential
- An understanding of the Mental Health Act/ Mental Health Capacity Act requirements.
- An understanding of child development
- Understanding of child protection and the importance of multi-agency work for children and families in the community
- Understanding of CYP-IAPT principles including the use of evidence based therapies and Routine Outcome Measures
Experience
Essential
- Substantial experience of managing an extensive and complex caseload and working with children/young people presenting with a range of moderate to complex mental health presentations.
- Providing clinical supervision.
Desirable
- Working within a community mental health setting.
- Experience of working in a multi-disciplinary and multi-agency environment.
- Participation in user involvement in services.
- Experience of delivering model based psychological therapy.
- Mentoring students in line with professional requirements.
- Experience working within Early Intervention and Prevention Services.
- Experience delivery training to a diverse audience.
- Experience presenting to a large and diverse audience.
Qualifications
Essential
- A professional mental health qualification and registration e.g. RMN, Social Work Degree or equivalent, BSc/Diploma in OT etc.
- This post requires post grade certificated Cognitive Behavioral Therapy with study to a degree.
- Training to level 2 in Safeguarding Adults and level 3 in Children and Young People: roles and competencies for Health Care staff.
Skills
Essential
- Communication Skills
- Excellent communication skills including the ability to engage with children/young people of all ages experiencing a wide range of mental health presentations.
- Ability to communicate with a wide range of professionals from various settings.
- Able to produce well written reports.
- Able to participate and present information in a group setting.
- Analytical & Judgement Skills
- Able to recognise potential difficulties and participate in finding solutions.
- Ability to assess and develop plans to manage risk.
- Planning & Organising Skills
- Able to plan creatively to maximise effectiveness of care plans, including complex multi-agency care plans.
- Able to work independently and as part of a team.
- Ability to manage own time and that of the teams.
- Ability to work flexibly.
- Physical Skills
- Ability to be mobile across a geographical area in a timely manner and in accordance with service need.
- Computer literacy.
- Other
- Excellent clinical assessment skills.
- Ability to manage change in a positive manner.
- A willingness to use and learn IT Systems e.g. Electronic Record Keeping.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Livewell Southwest
Address
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Employer details
Employer name
Livewell Southwest
Address
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: B9832-2026-NM-10426
Job summary
Are you a Mental Health Nurse looking for a new role? Livewell Southwest, one of the most exciting organisations in Health & Social Care, is seeking enthusiastic practitioners to join our dynamic multi-disciplinary Specialist Outreach and Recovery Team (SORT).
You will work closely with other services to provide specialist mental health assessment and evidenced based treatments for people with severe and enduring mental health difficulties and complex presentations. You will be able to provide specialist clinical input and use a range of approaches to work with complexity, and to supervise and support junior team members of multi-disciplinary mental health professionals.
Main duties of the job
The candidate will work as an autonomous practitioner managing and prioritising individual caseload and will act as a key worker within the personalised care framework. The post holder will be responsible for the assessment of care needs and the development, implementation and evaluation of programmes of care for a defined caseload of people with complex mental health and/or social care needs.
We are seeking Registered Nurses who possess recent clinical experience in a community or relevant mental health inpatient setting.
About us
Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values, kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Details
Date posted
05 August 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year
Contract
Permanent
Working pattern
Full-time, Part-time, Job share, Flexible working
Reference number
B9832-2026-NM-10426
Job locations
Avon House
Mount Gould Hospital
Plymouth
Devon
PL4 7QD
United Kingdom
Job description
Job responsibilities
MAIN DUTIES AND RESPONSIBILITIES
Responsibility for People Management
The post holder may be responsible for supervising some junior staff within SORT.
Responsibility for financial and, or physical resources
You will be responsible for physical health equipment when visiting patients within the community.
You will be responsible for stock control of medication following Livewell Policies.
Responsibility for administration
The post holder should maintain close links with in-patient services at Glenbourne, Home Treatment Team, Social Care, Dual Diagnosis Services, Primary Care, Counselling Services.
The post holder will keep up to date electronic or paper records of all patient and staff activity, ensuring these are kept in a safe place, in accordance with NMC or HPC guidelines, and Livewell Southwest policies including Data Protection Act and the Mental Health Act.
The post holder will be aware of NMC, HPC and Livewell Southwest guidelines on record keeping, confidentiality, Mental Health Act and Data Protection Act.
Responsibility for people who use our services
The post holder will undertake assessments as part of the MDT routinely for all new referrals as appropriate, at home or in a clinic setting, in accordance with the agreed Operational Policy.
The post holder will provide community based recovery interventions for a defined group of patients within the City, as appropriate in the right setting, in accordance with the agreed Operational Policy.
The post holder will arrange for a defined group of patients to access other parts of Adult Mental Health Services and work closely with all other clinical professionals e.g. Consultant Psychiatrist, Clinical Psychologist, Social Worker, Occupational Therapist both within SORT as well as liaising with other Professionals externally where appropriate.
The post holder will act as a Key Worker for a defined group of practice patients and organise care in accordance with the Personalised Care Framework.
The post holder will be expected to attend and contribute to weekly MDT meetings, daily morning meetings and caseload formulation sessions within the team.
The post holder will support senior members of the team with day to day management of the team and medication administration.
Responsibility for implementation of policy and, or service developments
The post holder will be required to keep up-to-date this will include Mandatory training and developments in mental health nursing or sphere of practice.
The post holder will participate in the provision of relevant community placements and training programmes for nurses.
The post holder will be required to ensure that they receive appropriate regular line management and clinical supervision in line with current policies of Livewell Southwest.
The post holder will participate in an annual appraisal and this Job Description will be reviewed at this time.
Other Responsibilities
The post holder will ensure that their clinical practice is based on evidence and good practice and in accordance with any NICE guidance.
The post holder will be individually accountable for their practice in accordance with the NMC or HPC professional code of conduct.
The post holder will be expected to undertake a clinical lead for the team in either an area of interest to the post holder, or an allocated lead depending on the needs of the service.
COMMUNICATIONS AND RELATIONSHIPS
Detailed confident verbal information sharing, within the teams or the wider Multi-Disciplinary Team, which includes Primary Care, hospital settings and other secondary care services.
Ability in receiving information, analysing, and formulating professional judgments.
Demonstrate the ability to adapt communication to take account of others needs.
Demonstrate a positive attitude to service users, treating all with respect and courtesy and supporting staff to do the same. Challenge inappropriate communication.
Attend and represent the Team's view in meetings e.g. Child protection, Adult Protection, Mental Health Review Tribunals, Personalised care Reviews.
Elicit information from the patient and work with them to advocate on their behalf.
Ability to communicate clearly and effectively over the telephone within the boundaries of confidentiality.
The post holder demonstrates a positive attitude to mental health, attending to patients with respect and courtesy. Having the ability to challenge staff where the standard falls below expectations.
The post holder will ensure that professional boundaries are always adhered to.
Must be confident in communicating with people who are experiencing mental health difficulties when English is not their first language using Livewell Southwest approved interpreters.
Ensure the Head of Service and Practice Leads are informed in a timely manner of any major issues on the units.
Provide planned and ad hoc written reports that are detailed and with a level of accuracy which are subject to scrutiny.
Links across and liaising with:
Local Teams and Staff
General Practitioners and their staff
Social Services
Users and Carers
Members of the public
Acute Inpatient Units
Police
Liaison Psychiatry
3rd Sector Service Providers
Community Mental Health Team
Specialist Practitioners
Voluntary and Statutory organisations
Home Treatment Team
Other appropriate bodies as needed
Devon Partnership Trust and Cornwall Foundation Trust
PHYSICAL DEMANDS OF THE JOB
The post will include generally working Monday to Friday, but crisis and unexpected work might include working outside of these hours in exceptional circumstances.
Be able to demonstrate IT skills, including keyboard use.
Show the ability to concentrate for sustained periods of time and work effectively with potential frequent interruption in a busy environment.
Be involved with patients who at times present with physical and verbal aggression due to ill health and distress.
Post-holder will need to be aware of how to respond appropriately and safely, with consideration to the safety of themselves and others.
Physical Effort
Travel between different offices to attend meetings.
Visiting people at home, community setting e.g. cafe, hospital, care home or prison.
Visiting people in their own homes may be prejudicial to health and wellbeing. This may result in climbing flights of stairs within flats, walking from parking or bus stops
Mental Effort
Concentration is required when inputting into systems, completing reports, writing notes with a need to ensure accuracy, imposed deadlines may apply.
Emotional Effort
There may be some exposure to service users who may exhibit difficult and challenging behaviours conflict or anger.
Assessing and formulated individual risk and detailed trauma.
Physical Skills
Driving within the local community.
At times this may require supporting service users to travel across the city on the bus.
If you hold a nursing registration the skill to administer a depot within a home environment or clinic.
Working Conditions
The post holder will work within the community environment supporting service users.
Occasional risk of exposure to contagious conditions e.g. diarrhea and vomiting.
Occasional exposure to verbal and physical aggression, unpredictable behaviour, particularly when dealing with severe and enduring mental health conditions.
Clinical contact with patients on the ward, in their own homes and in community locations.
Occasional exposure to bodily fluids e.g. vomit
Daily use of VDU
Whilst in the office this will be desk sharing environment
Hybrid working at times may be required.
Please see attached full job description and person specification.
Job description
Job responsibilities
MAIN DUTIES AND RESPONSIBILITIES
Responsibility for People Management
The post holder may be responsible for supervising some junior staff within SORT.
Responsibility for financial and, or physical resources
You will be responsible for physical health equipment when visiting patients within the community.
You will be responsible for stock control of medication following Livewell Policies.
Responsibility for administration
The post holder should maintain close links with in-patient services at Glenbourne, Home Treatment Team, Social Care, Dual Diagnosis Services, Primary Care, Counselling Services.
The post holder will keep up to date electronic or paper records of all patient and staff activity, ensuring these are kept in a safe place, in accordance with NMC or HPC guidelines, and Livewell Southwest policies including Data Protection Act and the Mental Health Act.
The post holder will be aware of NMC, HPC and Livewell Southwest guidelines on record keeping, confidentiality, Mental Health Act and Data Protection Act.
Responsibility for people who use our services
The post holder will undertake assessments as part of the MDT routinely for all new referrals as appropriate, at home or in a clinic setting, in accordance with the agreed Operational Policy.
The post holder will provide community based recovery interventions for a defined group of patients within the City, as appropriate in the right setting, in accordance with the agreed Operational Policy.
The post holder will arrange for a defined group of patients to access other parts of Adult Mental Health Services and work closely with all other clinical professionals e.g. Consultant Psychiatrist, Clinical Psychologist, Social Worker, Occupational Therapist both within SORT as well as liaising with other Professionals externally where appropriate.
The post holder will act as a Key Worker for a defined group of practice patients and organise care in accordance with the Personalised Care Framework.
The post holder will be expected to attend and contribute to weekly MDT meetings, daily morning meetings and caseload formulation sessions within the team.
The post holder will support senior members of the team with day to day management of the team and medication administration.
Responsibility for implementation of policy and, or service developments
The post holder will be required to keep up-to-date this will include Mandatory training and developments in mental health nursing or sphere of practice.
The post holder will participate in the provision of relevant community placements and training programmes for nurses.
The post holder will be required to ensure that they receive appropriate regular line management and clinical supervision in line with current policies of Livewell Southwest.
The post holder will participate in an annual appraisal and this Job Description will be reviewed at this time.
Other Responsibilities
The post holder will ensure that their clinical practice is based on evidence and good practice and in accordance with any NICE guidance.
The post holder will be individually accountable for their practice in accordance with the NMC or HPC professional code of conduct.
The post holder will be expected to undertake a clinical lead for the team in either an area of interest to the post holder, or an allocated lead depending on the needs of the service.
COMMUNICATIONS AND RELATIONSHIPS
Detailed confident verbal information sharing, within the teams or the wider Multi-Disciplinary Team, which includes Primary Care, hospital settings and other secondary care services.
Ability in receiving information, analysing, and formulating professional judgments.
Demonstrate the ability to adapt communication to take account of others needs.
Demonstrate a positive attitude to service users, treating all with respect and courtesy and supporting staff to do the same. Challenge inappropriate communication.
Attend and represent the Team's view in meetings e.g. Child protection, Adult Protection, Mental Health Review Tribunals, Personalised care Reviews.
Elicit information from the patient and work with them to advocate on their behalf.
Ability to communicate clearly and effectively over the telephone within the boundaries of confidentiality.
The post holder demonstrates a positive attitude to mental health, attending to patients with respect and courtesy. Having the ability to challenge staff where the standard falls below expectations.
The post holder will ensure that professional boundaries are always adhered to.
Must be confident in communicating with people who are experiencing mental health difficulties when English is not their first language using Livewell Southwest approved interpreters.
Ensure the Head of Service and Practice Leads are informed in a timely manner of any major issues on the units.
Provide planned and ad hoc written reports that are detailed and with a level of accuracy which are subject to scrutiny.
Links across and liaising with:
Local Teams and Staff
General Practitioners and their staff
Social Services
Users and Carers
Members of the public
Acute Inpatient Units
Police
Liaison Psychiatry
3rd Sector Service Providers
Community Mental Health Team
Specialist Practitioners
Voluntary and Statutory organisations
Home Treatment Team
Other appropriate bodies as needed
Devon Partnership Trust and Cornwall Foundation Trust
PHYSICAL DEMANDS OF THE JOB
The post will include generally working Monday to Friday, but crisis and unexpected work might include working outside of these hours in exceptional circumstances.
Be able to demonstrate IT skills, including keyboard use.
Show the ability to concentrate for sustained periods of time and work effectively with potential frequent interruption in a busy environment.
Be involved with patients who at times present with physical and verbal aggression due to ill health and distress.
Post-holder will need to be aware of how to respond appropriately and safely, with consideration to the safety of themselves and others.
Physical Effort
Travel between different offices to attend meetings.
Visiting people at home, community setting e.g. cafe, hospital, care home or prison.
Visiting people in their own homes may be prejudicial to health and wellbeing. This may result in climbing flights of stairs within flats, walking from parking or bus stops
Mental Effort
Concentration is required when inputting into systems, completing reports, writing notes with a need to ensure accuracy, imposed deadlines may apply.
Emotional Effort
There may be some exposure to service users who may exhibit difficult and challenging behaviours conflict or anger.
Assessing and formulated individual risk and detailed trauma.
Physical Skills
Driving within the local community.
At times this may require supporting service users to travel across the city on the bus.
If you hold a nursing registration the skill to administer a depot within a home environment or clinic.
Working Conditions
The post holder will work within the community environment supporting service users.
Occasional risk of exposure to contagious conditions e.g. diarrhea and vomiting.
Occasional exposure to verbal and physical aggression, unpredictable behaviour, particularly when dealing with severe and enduring mental health conditions.
Clinical contact with patients on the ward, in their own homes and in community locations.
Occasional exposure to bodily fluids e.g. vomit
Daily use of VDU
Whilst in the office this will be desk sharing environment
Hybrid working at times may be required.
Please see attached full job description and person specification.
Person Specification
Experience
Essential
- Multi-disciplinary working.
- Relevant experience of working with adults with a history of severe and enduring mental illness.
Desirable
- Life experience in wide range of settings.
- Experience within a community mental Health setting.
- Experience of working within recovery setting.
Knowledge
Essential
- Mental Health Act.
- Confidentiality.
- Applies knowledge of Personalised Care Framework and Key Worker responsibilities.
- Psychiatric illnesses especially those of a complex psychosis nature plus evidence of giving relevant nursing care.
- Knowledge of NICE guidelines in relation to mental health and the ability to apply evidence-based practice.
- NICE guidelines specifically relating to recovery and rehabilitation in mental health.
Desirable
- Breakaway.
- Networking with other agencies.
- Ethical issues in relation to Mental Health.
- System one/EPCF/computer patient records.
- Interest and awareness of national and local services developments.
- Good working knowledge of the Care Quality Commission.
Qualifications
Essential
- RMN/Dip HE/BSc Mental Health Nursing NMC Registration
Specific skills
Essential
- Ability to frequently travel across Plymouth independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
- Ability to work as an autonomous practitioner within a team including -
- Assessment skills
- Communication and liaison skills
- Leadership skills/ Supervisory skills
- Team working skills
- Self-management ability
- Prioritising workload/resources
- Administration skills
- Interpersonal skills
- Computer skills
- Risk assessment management
- Crisis management
- Lone working
- Medication management
- Administration of medication, be willing to undertake further training required, and relevant competences.
- Ability to plan and implement a package of care in the community for patients with mental health problems.
- Ability to manage a caseload ensuring record keeping meets the standards of Livewell Southwest.
- Responsible and self-motivated.
- Able to manage own stress.
- Flexible and reliable.
- Empathic.
Desirable
- Ability to recognise and support stress in others.
- Mentorship or equivalent.
- Group Interaction Skills.
- Specific Therapeutic interventions.
- Positive risk management.
Person Specification
Experience
Essential
- Multi-disciplinary working.
- Relevant experience of working with adults with a history of severe and enduring mental illness.
Desirable
- Life experience in wide range of settings.
- Experience within a community mental Health setting.
- Experience of working within recovery setting.
Knowledge
Essential
- Mental Health Act.
- Confidentiality.
- Applies knowledge of Personalised Care Framework and Key Worker responsibilities.
- Psychiatric illnesses especially those of a complex psychosis nature plus evidence of giving relevant nursing care.
- Knowledge of NICE guidelines in relation to mental health and the ability to apply evidence-based practice.
- NICE guidelines specifically relating to recovery and rehabilitation in mental health.
Desirable
- Breakaway.
- Networking with other agencies.
- Ethical issues in relation to Mental Health.
- System one/EPCF/computer patient records.
- Interest and awareness of national and local services developments.
- Good working knowledge of the Care Quality Commission.
Qualifications
Essential
- RMN/Dip HE/BSc Mental Health Nursing NMC Registration
Specific skills
Essential
- Ability to frequently travel across Plymouth independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
- Ability to work as an autonomous practitioner within a team including -
- Assessment skills
- Communication and liaison skills
- Leadership skills/ Supervisory skills
- Team working skills
- Self-management ability
- Prioritising workload/resources
- Administration skills
- Interpersonal skills
- Computer skills
- Risk assessment management
- Crisis management
- Lone working
- Medication management
- Administration of medication, be willing to undertake further training required, and relevant competences.
- Ability to plan and implement a package of care in the community for patients with mental health problems.
- Ability to manage a caseload ensuring record keeping meets the standards of Livewell Southwest.
- Responsible and self-motivated.
- Able to manage own stress.
- Flexible and reliable.
- Empathic.
Desirable
- Ability to recognise and support stress in others.
- Mentorship or equivalent.
- Group Interaction Skills.
- Specific Therapeutic interventions.
- Positive risk management.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Livewell Southwest
Address
Avon House
Mount Gould Hospital
Plymouth
Devon
PL4 7QD
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Employer details
Employer name
Livewell Southwest
Address
Avon House
Mount Gould Hospital
Plymouth
Devon
PL4 7QD
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: B9832-2026-NM-10394
Job summary
30 hours per week
Liaison Psychiatry is the sub specialty of Psychiatry involving assessment and management of mental health needs related to physical problems. Clinical presentations span a wide spectrum from organic psychosis, severe depression or somatoform disorder to adjustment reactions, delirium, dementia and abnormal health behaviour.
The primary function of this role is to undertake triage of patients presenting to the ED by completing a brief assessment of issues and risk and formulating, communicating and documenting an appropriate management plan or signposting away from the department to suitable other community based crisis services. Full mental health assessments will also be a key aspect of this role.
Please note that Livewell may close the job advertisement earlier than the specified deadline if a high number of applications are submitted. Therefore, we recommend you submit your application at the earliest opportunity.
All Livewell staff are expected to be able and willing to work across a 7-day service.
Job Share(s) Considered
Please note that this role may not be eligible for sponsorship under the Skilled Worker route, please refer to the Direct Gov website for more information with regards to eligibility
Main duties of the job
Physical demands of the role
The post holder will be working within the highly complex and busy environment of the ED
Assessments may need to take place in a variety of places within the department
There is access to dedicated assessment space however, it is anticipated assessments and signposting from the ED will take place in non dedicated space
The post holder will support additional functions such as triage in ambulance and within the HALO corridor if necessary.
The Post holder will be required to use IT equipment in different locations and to be able to adopt agile working requirements
About us
Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values,kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Details
Date posted
05 August 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£49,387 to £56,515 a year pa, pro rata
Contract
Permanent
Working pattern
Part-time, Job share, Flexible working
Reference number
B9832-2026-NM-10394
Job locations
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Psychiatric Liaison
Derriford Hospital
Plymouth
Devon
PL6 8DH
United Kingdom
Job description
Job responsibilities
This service aims to provide acute hospital staff with specialist advice on the management of psychological problems. The team prioritises on risk, location and complexity of referrals and coordinates resources appropriately. Autonomous working, diagnostic skills, formulation, and comprehensive risk assessment are important to make a safe management and discharge plan.
There will be an expectation that the postholder will work autonomously in undertaking holistic and comprehensive bio-psychosocial assessments incorporating assessment of mental state and the post holder will have highly developed risk assessment skills to manage complex presentations and challenging behaviours
To champion a culture, across the service and within UHP, based on principles of recovery, choice and personalised care, providing a role model to the rest of the team.
To work alongside and collaboratively with the Alternative to the ED.
The postholder will be able to demonstrate sound understanding of the ethical and legal issues in caring for all adults attending the hospital. This will include advice and guidance around the use of the Mental Health Act (1983), Mental Capacity Act and Liberty Protection Safeguards (2005) (currently known as DOLS)
To review patients detained under section of the MHA that are admitted within the ED footprint.
To be proactive in responding to patient requests to self-discharge and where possible supporting UHP and the patient in this process
To monitor and provide proactive education of acute care staff
Please refer to the attached document entitled Job Description and Personal Spec.
Job description
Job responsibilities
This service aims to provide acute hospital staff with specialist advice on the management of psychological problems. The team prioritises on risk, location and complexity of referrals and coordinates resources appropriately. Autonomous working, diagnostic skills, formulation, and comprehensive risk assessment are important to make a safe management and discharge plan.
There will be an expectation that the postholder will work autonomously in undertaking holistic and comprehensive bio-psychosocial assessments incorporating assessment of mental state and the post holder will have highly developed risk assessment skills to manage complex presentations and challenging behaviours
To champion a culture, across the service and within UHP, based on principles of recovery, choice and personalised care, providing a role model to the rest of the team.
To work alongside and collaboratively with the Alternative to the ED.
The postholder will be able to demonstrate sound understanding of the ethical and legal issues in caring for all adults attending the hospital. This will include advice and guidance around the use of the Mental Health Act (1983), Mental Capacity Act and Liberty Protection Safeguards (2005) (currently known as DOLS)
To review patients detained under section of the MHA that are admitted within the ED footprint.
To be proactive in responding to patient requests to self-discharge and where possible supporting UHP and the patient in this process
To monitor and provide proactive education of acute care staff
Please refer to the attached document entitled Job Description and Personal Spec.
Person Specification
Qualifications
Essential
- Masters Level qualification in relevant field or significant experience of working in this area and clear transferable skills
- Registered Mental health professional with current HCPC/NMC status
- Clear evidence of CPD relevant to crisis mental health work
Desirable
- Willingness to undertake masters level qualification
- DASH trained
Knowledge
Essential
- Extensive knowledge of Liaison psychiatry services and CORE 24 models.
- Detailed knowledge of current NHS drivers and system pressures.
- Detailed knowledge of the Evidence based treatment pathway and how it relates to the ED.
- Extensive knowledge of the Mental Capacity Act and Mental Health Act.
- Detailed knowledge of clinical governance processes and risk management processes.
- Detailed knowledge of issues relating to people with functional mental health problems.
- Knowledge of causes of confusion/delirium.
Desirable
- Detailed knowledge of PLAN Psychiatry liaison accreditation network
Additional requirements
Essential
- Ability to work shifts and to be flexible
- High levels of professional and personal resilience
Experience
Essential
- Extensive experience within a Liaison setting or other community facing urgent care service
- Extensive experience of autonomous working
- Extensive experience of working within complex health and social care environments
- Experience of carrying out investigations or willingness to undertake organisational training
Specific skills
Essential
- Ability to carry out triage mental health assessments and detailed mental health assessments
- Ability to formulate risk and to provided onward care plans/signposting to individuals
- Ability to carry out a range of different assessment
- Ability to use the triangle of care to recognise and assess for delirium
- Ability to carry out a range of different assessments including those relating to cognitive impairment
- Ability to write concisely and clearly on electronic systems
- Ability to communicate at a detailed and expert level both in the written format and verbally
- Ability to attend formal meetings such as inquests and to provide formal reports
- Ability to negotiate with patients and other stakeholders
Person Specification
Qualifications
Essential
- Masters Level qualification in relevant field or significant experience of working in this area and clear transferable skills
- Registered Mental health professional with current HCPC/NMC status
- Clear evidence of CPD relevant to crisis mental health work
Desirable
- Willingness to undertake masters level qualification
- DASH trained
Knowledge
Essential
- Extensive knowledge of Liaison psychiatry services and CORE 24 models.
- Detailed knowledge of current NHS drivers and system pressures.
- Detailed knowledge of the Evidence based treatment pathway and how it relates to the ED.
- Extensive knowledge of the Mental Capacity Act and Mental Health Act.
- Detailed knowledge of clinical governance processes and risk management processes.
- Detailed knowledge of issues relating to people with functional mental health problems.
- Knowledge of causes of confusion/delirium.
Desirable
- Detailed knowledge of PLAN Psychiatry liaison accreditation network
Additional requirements
Essential
- Ability to work shifts and to be flexible
- High levels of professional and personal resilience
Experience
Essential
- Extensive experience within a Liaison setting or other community facing urgent care service
- Extensive experience of autonomous working
- Extensive experience of working within complex health and social care environments
- Experience of carrying out investigations or willingness to undertake organisational training
Specific skills
Essential
- Ability to carry out triage mental health assessments and detailed mental health assessments
- Ability to formulate risk and to provided onward care plans/signposting to individuals
- Ability to carry out a range of different assessment
- Ability to use the triangle of care to recognise and assess for delirium
- Ability to carry out a range of different assessments including those relating to cognitive impairment
- Ability to write concisely and clearly on electronic systems
- Ability to communicate at a detailed and expert level both in the written format and verbally
- Ability to attend formal meetings such as inquests and to provide formal reports
- Ability to negotiate with patients and other stakeholders
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Livewell Southwest
Address
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Employer details
Employer name
Livewell Southwest
Address
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: B9832-2026-PTA-1646
Job summary
Adult Speech & Language Therapy Team Lead
Band 7 | Livewell Southwest | 30 hours per week
Are you an experienced Speech and Language Therapist looking for your next leadership opportunity?
We are seeking an enthusiastic and motivated Band 7 Team Lead to provide clinical, operational and professional leadership to our Adult Speech & Language Therapy Service.
This exciting role combines team leadership, service development and specialist clinical practice. You will support the SLT workforce within the community team, while maintaining a specialist caseload.
We are looking for an HCPC-registered Speech and Language Therapist with significant experience in adult rehabilitation, complex communication and swallowing disorders, strong leadership skills, and a passion for delivering high-quality, person-centred care.
In return, we offer a supportive team environment, excellent development opportunities, and the chance to shape and influence adult therapy services across Plymouth and the surrounding areas.
Join us and help lead the future of adult Speech & Language Therapy services at Livewell Southwest.
This role may not be eligible for sponsorship under the Skilled Worker route; please refer to the Direct Gov website for more information with regards to eligibility.
Please note that Livewell may close the job advertisement earlier than the specified deadline if a high number of applications are submitted. Therefore, we recommend you submit your application at the earliest opportunity.
Main duties of the job
Ensure all staff are receiving Practice Supervision, line management and have an up-to-date appraisal.
Ensure, as team leader, that designated staff implement policy and service development changes.
Be an active member/lead of the in-service training programme by coordinating, attending and delivering presentations and training sessions at staff meetings, CPD sessions etc.
Participate in the staff appraisal scheme and Personal Development Plan (PDP) as both appraiser and appraisee.
Be professional and legally responsible and accountable for all aspects of your own work including the management of patients in your care. To ensure a high standard of clinical care for the patients under your management, and support more junior staff to do likewise.
Interpret and analyse clinical and non-clinical facts to form accurate clinical diagnosis and prognoses in a wide range of highly complex conditions e.g. Multiple Sclerosis, Motor Neurone Disease and Palliative Care, to recommend the best course of intervention, and to develop comprehensive management plans.
Undertake the comprehensive assessment of patients, including those with a complex presentation, using investigative and analytical skills, and to formulate individualised management and treatment plans. Understand and contribute to specialized objective assessments such as Video fluoroscopy or FEES (Fiberoptic Endoscopic Evaluation of Swallowing).
All staff are expected to be able and willing to work across a 7 day service.
About us
Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values, kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Details
Date posted
03 August 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£49,387 to £56,515 a year pa, pro-rata
Contract
Permanent
Working pattern
Part-time, Job share, Flexible working
Reference number
B9832-2026-PTA-1646
Job locations
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Job description
Job responsibilities
Job Purpose
The post holder will provide clinical and managerial leadership to the community Adult Speech & Language Therapy and Inpatient Dietetics Team and be responsible for day-to-day operational service planning and delivery of these services. They will work with the Directorate Manager to progress and develop strategic objectives and to further improve and monitor the success and effectiveness of the teams.
The post holder will ensure a robust approach to service development and improvement in line with Livewells vision and values. Make recommendations to the Directorate Managers, for changes to practice by the team. This may lead the implementation of specific changes to practice or contribute to service protocols.
The Post Holder will also undertake a specialist clinical role, with a limited caseload, involving the advanced assessment and treatment of patients within the specialty who may have complex and/or chronic presentation.
Scope & Range
To be responsible for the leadership and delivery of quality therapy services within the Adult Speech and Language Therapy team, as well as adult in-patient Dietitians. This will encompass the Livewell SLTs and Dietitians working in the following areas: Plym Neuro Rehab Unit, Community Neuro Rehab Team, Community Team, and the Adult Mental Health wards, but not Learning Disability teams.
The post holder will take the lead in the triage and management of referrals to the service utilising the service criteria. They will work closely with other operational leads, strategic leads, professional leads and practice leads to support the delivery and development of the service.
The post holder will undertake regular caseload management with staff to ensure workload is effectively monitored. They will be responsible for reviewing, monitoring, and reporting on waiting lists (if applicable to service) in line with LSW standards and national guidance.
The post holder will be highly skilled and knowledgeable in their area of work and will require the use of advanced clinical reasoning, analysis, assessment and re-assessment skills; using a patient-centred goal setting approach, to develop and provide individual treatment programmes. This may be for their own patient caseload but also to support the senior therapists within their team via case discussion and joint working
Responsibility for People Management:
Ensure all staff are receiving Practice Supervision, line management and have an up-to-date appraisal.
Ensure, as team leader, that designated staff implement policy and service development changes.
Be an active member/lead of the in-service training programme by coordinating, attending and delivering presentations and training sessions at staff meetings, CPD sessions etc.
Participate in the staff appraisal scheme and Personal Development Plan (PDP) as both appraiser and appraisee.
Promote and develop a learning environment within area of practice, using a collaborative approach.
Teach, train, supervise and performance manage more junior staff, assistants, and students, as required.
Liaise with the university and local training institutions to support undergraduate and post graduate training in SLT, dietetics and other professions (e.g. nursing/ AHP roles).
Responsibility for financial and/or physical resources:
Be responsible for managing the community service budget and work with the Directorate manager to optimise the use of resources, support cost improvement plans and organisational priorities.
Authorised signatory for staff payroll extra duty and staff expenses payments over and above their normal activities. Monitor and be second level approver for e-roster rotas as per Policy.
Responsibility for administration, clinical, & professional duties:
Be professional and legally responsible and accountable for all aspects of your own work including the management of patients in your care. To ensure a high standard of clinical care for the patients under your management, and support more junior staff to do likewise.
Interpret and analyse clinical and non-clinical facts to form accurate clinical diagnosis and prognoses in a wide range of highly complex conditions e.g. Multiple Sclerosis, Motor Neurone Disease and Palliative Care, to recommend the best course of intervention, and to develop comprehensive management plans.
Undertake the comprehensive assessment of patients, including those with a complex presentation, using investigative and analytical skills, and to formulate individualised management and treatment plans. Understand and contribute to specialized objective assessments such as Video fluoroscopy or FEES (Fiberoptic Endoscopic Evaluation of Swallowing).
Maintain accurate, comprehensive, and up-to-date documentation, in line with Royal College of Speech & Language Therapists (RCSLT) Standards of Practice and local/organisational policy. Communicate assessment and treatment results to the appropriate disciplines in the form of reports and letters.
Maintain skills to assess capacity, gain valid informed consent, which must be documented and have the ability to work within a legal framework with patients who lack capacity to consent to treatment. Comply with local confidentiality policies, and safeguarding procedures e.g. child protection and vulnerable adult procedures.
Provide specialist advice, teaching and training to patients, carers, and other members of the MDT regarding relevant conditions, support strategies and management of patients.
Maintain own clinical professional development (CPD) by keeping abreast of any new trends and developments, National Service Frameworks, RCSLT, BDA and NICE guidelines.
Demonstrate a sound understanding of Clinical Governance and Risk Management and apply to work situation.
To be responsible for workforce planning and delivery, manage the recruitment process, conduct interviews, and be responsible for sickness absence, disciplinary and grievance issues with support from the Matron/Directorate Manager.
Report on performance targets at monthly performance meetings.
Forecast, plan and develop future trends in workforce development and develop workforce plans.
To be a team lead for the risk register and escalation of risk across the team.
Responsibility for people who use our services:
Provide specialist and highly specialist advice to therapy colleagues including those working within other clinical areas. Work jointly with other health and social care colleagues and services (for example medical, nursing, Social Services, private sector and therapy colleagues) to ensure patients identified rehabilitation and care needs are met through delivery of a coordinated multi-disciplinary service.
Use an extensive range of highly developed verbal and non-verbal communication tools to communicate effectively with patients/carers; this will include patients who may have complex difficulties in understanding or communicating, e.g.: patients may be aphasic, depressed, deaf, blind or who may be unable to accept diagnosis, or have realistic expectations of therapy intervention.
Work collaboratively with other service leads to develop staff and services to maintain equity across localities.
Share information, learning and training with other members of the MDT, including the AHP Lead, to meet the needs of the organisation and professions.
To initiate, organise and attend a variety of multi-disciplinary/multi-agency case conferences, liaison meetings and reviews as necessary and appropriate.
To assess capacity, gain valid informed consent which must be documented and work within a legal framework with individuals who lack capacity to consent to treatment.
To follow all recognised policies and procedures in relation to child protection and vulnerable adult cases.
Ensure risks to patients/service users, carers and staff are identified, reported and appropriately managed to support patient centred care and health and safety issues.
As part of your role there may be a requirement / opportunity to undertake Treatment Escalation Plan (TEP) discussion, To achieve this you will be required to be competent In advanced communication, care planning and attended appropriate training to support competence
Job description
Job responsibilities
Job Purpose
The post holder will provide clinical and managerial leadership to the community Adult Speech & Language Therapy and Inpatient Dietetics Team and be responsible for day-to-day operational service planning and delivery of these services. They will work with the Directorate Manager to progress and develop strategic objectives and to further improve and monitor the success and effectiveness of the teams.
The post holder will ensure a robust approach to service development and improvement in line with Livewells vision and values. Make recommendations to the Directorate Managers, for changes to practice by the team. This may lead the implementation of specific changes to practice or contribute to service protocols.
The Post Holder will also undertake a specialist clinical role, with a limited caseload, involving the advanced assessment and treatment of patients within the specialty who may have complex and/or chronic presentation.
Scope & Range
To be responsible for the leadership and delivery of quality therapy services within the Adult Speech and Language Therapy team, as well as adult in-patient Dietitians. This will encompass the Livewell SLTs and Dietitians working in the following areas: Plym Neuro Rehab Unit, Community Neuro Rehab Team, Community Team, and the Adult Mental Health wards, but not Learning Disability teams.
The post holder will take the lead in the triage and management of referrals to the service utilising the service criteria. They will work closely with other operational leads, strategic leads, professional leads and practice leads to support the delivery and development of the service.
The post holder will undertake regular caseload management with staff to ensure workload is effectively monitored. They will be responsible for reviewing, monitoring, and reporting on waiting lists (if applicable to service) in line with LSW standards and national guidance.
The post holder will be highly skilled and knowledgeable in their area of work and will require the use of advanced clinical reasoning, analysis, assessment and re-assessment skills; using a patient-centred goal setting approach, to develop and provide individual treatment programmes. This may be for their own patient caseload but also to support the senior therapists within their team via case discussion and joint working
Responsibility for People Management:
Ensure all staff are receiving Practice Supervision, line management and have an up-to-date appraisal.
Ensure, as team leader, that designated staff implement policy and service development changes.
Be an active member/lead of the in-service training programme by coordinating, attending and delivering presentations and training sessions at staff meetings, CPD sessions etc.
Participate in the staff appraisal scheme and Personal Development Plan (PDP) as both appraiser and appraisee.
Promote and develop a learning environment within area of practice, using a collaborative approach.
Teach, train, supervise and performance manage more junior staff, assistants, and students, as required.
Liaise with the university and local training institutions to support undergraduate and post graduate training in SLT, dietetics and other professions (e.g. nursing/ AHP roles).
Responsibility for financial and/or physical resources:
Be responsible for managing the community service budget and work with the Directorate manager to optimise the use of resources, support cost improvement plans and organisational priorities.
Authorised signatory for staff payroll extra duty and staff expenses payments over and above their normal activities. Monitor and be second level approver for e-roster rotas as per Policy.
Responsibility for administration, clinical, & professional duties:
Be professional and legally responsible and accountable for all aspects of your own work including the management of patients in your care. To ensure a high standard of clinical care for the patients under your management, and support more junior staff to do likewise.
Interpret and analyse clinical and non-clinical facts to form accurate clinical diagnosis and prognoses in a wide range of highly complex conditions e.g. Multiple Sclerosis, Motor Neurone Disease and Palliative Care, to recommend the best course of intervention, and to develop comprehensive management plans.
Undertake the comprehensive assessment of patients, including those with a complex presentation, using investigative and analytical skills, and to formulate individualised management and treatment plans. Understand and contribute to specialized objective assessments such as Video fluoroscopy or FEES (Fiberoptic Endoscopic Evaluation of Swallowing).
Maintain accurate, comprehensive, and up-to-date documentation, in line with Royal College of Speech & Language Therapists (RCSLT) Standards of Practice and local/organisational policy. Communicate assessment and treatment results to the appropriate disciplines in the form of reports and letters.
Maintain skills to assess capacity, gain valid informed consent, which must be documented and have the ability to work within a legal framework with patients who lack capacity to consent to treatment. Comply with local confidentiality policies, and safeguarding procedures e.g. child protection and vulnerable adult procedures.
Provide specialist advice, teaching and training to patients, carers, and other members of the MDT regarding relevant conditions, support strategies and management of patients.
Maintain own clinical professional development (CPD) by keeping abreast of any new trends and developments, National Service Frameworks, RCSLT, BDA and NICE guidelines.
Demonstrate a sound understanding of Clinical Governance and Risk Management and apply to work situation.
To be responsible for workforce planning and delivery, manage the recruitment process, conduct interviews, and be responsible for sickness absence, disciplinary and grievance issues with support from the Matron/Directorate Manager.
Report on performance targets at monthly performance meetings.
Forecast, plan and develop future trends in workforce development and develop workforce plans.
To be a team lead for the risk register and escalation of risk across the team.
Responsibility for people who use our services:
Provide specialist and highly specialist advice to therapy colleagues including those working within other clinical areas. Work jointly with other health and social care colleagues and services (for example medical, nursing, Social Services, private sector and therapy colleagues) to ensure patients identified rehabilitation and care needs are met through delivery of a coordinated multi-disciplinary service.
Use an extensive range of highly developed verbal and non-verbal communication tools to communicate effectively with patients/carers; this will include patients who may have complex difficulties in understanding or communicating, e.g.: patients may be aphasic, depressed, deaf, blind or who may be unable to accept diagnosis, or have realistic expectations of therapy intervention.
Work collaboratively with other service leads to develop staff and services to maintain equity across localities.
Share information, learning and training with other members of the MDT, including the AHP Lead, to meet the needs of the organisation and professions.
To initiate, organise and attend a variety of multi-disciplinary/multi-agency case conferences, liaison meetings and reviews as necessary and appropriate.
To assess capacity, gain valid informed consent which must be documented and work within a legal framework with individuals who lack capacity to consent to treatment.
To follow all recognised policies and procedures in relation to child protection and vulnerable adult cases.
Ensure risks to patients/service users, carers and staff are identified, reported and appropriately managed to support patient centred care and health and safety issues.
As part of your role there may be a requirement / opportunity to undertake Treatment Escalation Plan (TEP) discussion, To achieve this you will be required to be competent In advanced communication, care planning and attended appropriate training to support competence
Person Specification
Knowledge
Essential
- Highly specialist expertise and knowledge of complex neurological disorders developed to MSc level or equivalent as evidenced by competencies, CPD portfolio, attendance at specialist post graduate modules and short courses.
- Advanced dysphagia training and knowledge of managing in community settings.
- Knowledge and experience of clinical governance
Desirable
- Competencies demonstrable at Masters level or equivalent, in undertaking and initiating research with personal and joint caseloads
Specific skills
Essential
- Highly developed communication and interpersonal skills, and ability to communicate highly complex information to meet a range of levels of in understanding of clients and carers.
- Ability to negotiate and explain complex case related information about speech & language development and disorders to a range of audiences.
- Ability to pass on skills to carers and other professionals to enable them to carry out treatment programmes for complex communication disorders.
- Ability to implement and adapt specialised treatment programmes from a range of options based on extended clinical experience. Ability to identify, collect, analyse, and interpret highly complex case related information to make differential diagnosis.
- Ability to recognise own clinical competencies and the need for onward referral for more specialist advice.
- Ability to reflect on practice to identify own strengths and development needs.
Desirable
- Able to influence other and own professions effectively.
- Able to translate national policy to local population and advise Directorate Manager of implications for local service management.
- Able to initiate and contribute to the review and development of professional and service standards and policies for Community SLT locally, regionally, and nationally (through multi-agency working groups and audit) by making recommendations based
Experience
Essential
- Ability to demonstrate an extensive range and depth of experience with complex specialist adult rehabilitation caseload.
- Experience working within palliative care.
- Experience of working within multi-disciplinary teams
- Experience of supervision/line management of junior staff including performance management
- Ability to identify areas for own personal/professional development.
- Evidence of CPD to maintain and develop specialist competencies and knowledge base e.g. working with more specialist staff, Clinical Excellence Networks, and short specialist courses, self-directed study.
- Experience of supervising and assessing SLT students
Desirable
- Experience of participating in service improvement initiatives Experience of representing SLT service in meetings with outside agencies
- Competencies demonstrable at Masters level or equivalent, in undertaking and initiating research with personal and joint caseloads.
Qualifications
Essential
- Specialist graduate level education in speech and language therapy Membership of RCSLT
- HCPC registration
- Advanced dysphagia training (or equivalent acquired through experience and evidenced through competencies)
- Advanced Clinical Educator Training
- Care Aims Training from accredited trainer
Desirable
- MSc or equivalent research training
Person Specification
Knowledge
Essential
- Highly specialist expertise and knowledge of complex neurological disorders developed to MSc level or equivalent as evidenced by competencies, CPD portfolio, attendance at specialist post graduate modules and short courses.
- Advanced dysphagia training and knowledge of managing in community settings.
- Knowledge and experience of clinical governance
Desirable
- Competencies demonstrable at Masters level or equivalent, in undertaking and initiating research with personal and joint caseloads
Specific skills
Essential
- Highly developed communication and interpersonal skills, and ability to communicate highly complex information to meet a range of levels of in understanding of clients and carers.
- Ability to negotiate and explain complex case related information about speech & language development and disorders to a range of audiences.
- Ability to pass on skills to carers and other professionals to enable them to carry out treatment programmes for complex communication disorders.
- Ability to implement and adapt specialised treatment programmes from a range of options based on extended clinical experience. Ability to identify, collect, analyse, and interpret highly complex case related information to make differential diagnosis.
- Ability to recognise own clinical competencies and the need for onward referral for more specialist advice.
- Ability to reflect on practice to identify own strengths and development needs.
Desirable
- Able to influence other and own professions effectively.
- Able to translate national policy to local population and advise Directorate Manager of implications for local service management.
- Able to initiate and contribute to the review and development of professional and service standards and policies for Community SLT locally, regionally, and nationally (through multi-agency working groups and audit) by making recommendations based
Experience
Essential
- Ability to demonstrate an extensive range and depth of experience with complex specialist adult rehabilitation caseload.
- Experience working within palliative care.
- Experience of working within multi-disciplinary teams
- Experience of supervision/line management of junior staff including performance management
- Ability to identify areas for own personal/professional development.
- Evidence of CPD to maintain and develop specialist competencies and knowledge base e.g. working with more specialist staff, Clinical Excellence Networks, and short specialist courses, self-directed study.
- Experience of supervising and assessing SLT students
Desirable
- Experience of participating in service improvement initiatives Experience of representing SLT service in meetings with outside agencies
- Competencies demonstrable at Masters level or equivalent, in undertaking and initiating research with personal and joint caseloads.
Qualifications
Essential
- Specialist graduate level education in speech and language therapy Membership of RCSLT
- HCPC registration
- Advanced dysphagia training (or equivalent acquired through experience and evidenced through competencies)
- Advanced Clinical Educator Training
- Care Aims Training from accredited trainer
Desirable
- MSc or equivalent research training
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Livewell Southwest
Address
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Employer details
Employer name
Livewell Southwest
Address
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
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