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Showing 76 results
Continence Nurse
Livewell Southwest
North East England
GBP 39,959 - 48,117 per year
Registered Nurse/RN
Job summary 26.15 hours per week. Proposed interview date in person Friday 13 November 2026 Deliver Specialist Care. Empower Independence, Change Lives in th...
24 day(s) ago
Continence Nurse
Livewell Southwest
North East England
GBP 39,959 - 48,117 per year
Registered Nurse/RN
Job summary 26.15 hours per week. Proposed interview date in person Friday 13 November 2026 Deliver Specialist Care. Empower Independence, Change Lives in th...
24 day(s) ago
Speech and Language Therapist
Elysium Healthcare
North East England
GBP 0 - 42,000 per year
Counsellor
Job summary Are you a Speech and Language Therapist with mental health experience, looking for an opportunity where you'll be supported to develop your skill...
25 day(s) ago
Speech and Language Therapist
Elysium Healthcare
North East England
GBP 0 - 42,000 per year
Counsellor
Job summary Are you a Speech and Language Therapist with mental health experience, looking for an opportunity where you'll be supported to develop your skill...
25 day(s) ago
Occupational Therapist
Livewell Southwest
North East England
GBP 39,959 - 48,117 per year
Activity Therapist
Job summary 37.5 hours per week. Make a real difference where it matters most helping people stay safely at home during times of urgent care. Are you a passi...
1 month(s) ago
Occupational Therapist
Livewell Southwest
North East England
GBP 39,959 - 48,117 per year
Activity Therapist
Job summary 37.5 hours per week. Make a real difference where it matters most helping people stay safely at home during times of urgent care. Are you a passi...
1 month(s) ago
Place of safety worker/ Health Care Assistant
Livewell Southwest
Inner London, Greater London
GBP 25,760 - 27,476 per year
GP/General Practitioner
Job summary 37.5 hours per week The role of the Nursing Assistant within the Place of Safety will be an autonomous role supporting the co-ordination of Section…
29 day(s) ago
Place of safety worker/ Health Care Assistant
Livewell Southwest
Inner London, Greater London
GBP 25,760 - 27,476 per year
GP/General Practitioner
Job summary 37.5 hours per week The role of the Nursing Assistant within the Place of Safety will be an autonomous role supporting the co-ordination of Section…
29 day(s) ago
ECT Support Worker
Livewell Southwest
Inner London, Greater London
GBP 25,760 - 27,476 per year
GP/General Practitioner
Job summary 8 hours per week. The Electroconvulsive Therapy (ECT) Department based at the Glenbourne Unit is looking to recruit a ECT Support worker. We are se…
29 day(s) ago
ECT Support Worker
Livewell Southwest
Inner London, Greater London
GBP 25,760 - 27,476 per year
GP/General Practitioner
Job summary 8 hours per week. The Electroconvulsive Therapy (ECT) Department based at the Glenbourne Unit is looking to recruit a ECT Support worker. We are se…
29 day(s) ago
Speech & Language Therapist
Livewell Southwest
Inner London, Greater London
GBP 32,073 - 39,043 per year
GP/General Practitioner
Job summary Children, Young People and Families Service (CYPFS) CYP Speech and Language Therapist Band 5, 37.
1 month(s) ago
Speech & Language Therapist
Livewell Southwest
Inner London, Greater London
GBP 32,073 - 39,043 per year
GP/General Practitioner
Job summary Children, Young People and Families Service (CYPFS) CYP Speech and Language Therapist Band 5, 37.
1 month(s) ago
Assistant Psychologist
Livewell Southwest
Inner London, Greater London
GBP 28,392 - 31,157 per year
GP/General Practitioner
Job summary 22.5 hours per week maternity cover. This is a 9 month contract with a fixed end date of August 2027. This is a fantastic opportunity to join a dev…
1 month(s) ago
Assistant Psychologist
Livewell Southwest
Inner London, Greater London
GBP 28,392 - 31,157 per year
GP/General Practitioner
Job summary 22.5 hours per week maternity cover. This is a 9 month contract with a fixed end date of August 2027. This is a fantastic opportunity to join a dev…
1 month(s) ago
Health Improvement Practitioner
Livewell Southwest
Inner London, Greater London
GBP 28,392 - 31,157 per year
GP/General Practitioner
Job summary 37.5 hours per week. An exciting opportunity has arisen to join the Wellbeing Team to help reduce health inequalities among the most disadvantaged…
1 month(s) ago
Health Improvement Practitioner
Livewell Southwest
Inner London, Greater London
GBP 28,392 - 31,157 per year
GP/General Practitioner
Job summary 37.5 hours per week. An exciting opportunity has arisen to join the Wellbeing Team to help reduce health inequalities among the most disadvantaged…
1 month(s) ago
Community Healthcare Assistant (Higher Level)
Livewell Southwest
Inner London, Greater London
GBP 25,760 - 27,476 per year
GP/General Practitioner
Job summary Proposed Interview Date 27.10.2026 Permanent - Up to 34.5 hours. per week. An opportunity to further develop your competency & career. An exciting…
1 month(s) ago
Community Healthcare Assistant (Higher Level)
Livewell Southwest
Inner London, Greater London
GBP 25,760 - 27,476 per year
GP/General Practitioner
Job summary Proposed Interview Date 27.10.2026 Permanent - Up to 34.5 hours. per week. An opportunity to further develop your competency & career. An exciting…
1 month(s) ago
Therapy Support Worker
Livewell Southwest
Inner London, Greater London
GBP 25,760 - 27,476 per year
GP/General Practitioner
Job summary 14.85 hours per week. To assist Occupational Therapists and Physiotherapists working under supervision, in providing an Intermediate Care and Rehab…
1 month(s) ago
Therapy Support Worker
Livewell Southwest
Inner London, Greater London
GBP 25,760 - 27,476 per year
GP/General Practitioner
Job summary 14.85 hours per week. To assist Occupational Therapists and Physiotherapists working under supervision, in providing an Intermediate Care and Rehab…
1 month(s) ago
Video/Tele-Coach/Psychological Wellbeing Practitioner
Livewell Southwest
Inner London, Greater London
GBP 32,073 - 39,043 per year
GP/General Practitioner
Job summary Location: Crownhill, Plymouth Hours: 22.2 per week (Maternity Cover) (12-hour shifts across a 24/7, 365-day service) - "Ma ke a Difference When It…
1 month(s) ago
Video/Tele-Coach/Psychological Wellbeing Practitioner
Livewell Southwest
Inner London, Greater London
GBP 32,073 - 39,043 per year
GP/General Practitioner
Job summary Location: Crownhill, Plymouth Hours: 22.2 per week (Maternity Cover) (12-hour shifts across a 24/7, 365-day service) - "Ma ke a Difference When It…
1 month(s) ago
Mental Health Practitioner
Livewell Southwest
Inner London, Greater London
GBP 32,073 - 39,043 per year
GP/General Practitioner
Job summary 37.5 hours per week Band 5 Mental Health Practitioner Join our CAMHS Crisis and Liaison Team at Livewell Southwest as a Band 6 Mental Health Practi…
1 month(s) ago
Mental Health Practitioner
Livewell Southwest
Inner London, Greater London
GBP 32,073 - 39,043 per year
GP/General Practitioner
Job summary 37.5 hours per week Band 5 Mental Health Practitioner Join our CAMHS Crisis and Liaison Team at Livewell Southwest as a Band 6 Mental Health Practi…
1 month(s) ago
Mental Health Practitioner
Livewell Southwest
Inner London, Greater London
GBP 39,959 - 48,117 per year
GP/General Practitioner
Job summary 37.5 hours per week. Join our CAMHS Crisis and Liaison Team at Livewell Southwest as a Band 6 Mental Health Practitioner and play a vital role in s…
1 month(s) ago
Mental Health Practitioner
Livewell Southwest
Inner London, Greater London
GBP 39,959 - 48,117 per year
GP/General Practitioner
Job summary 37.5 hours per week. Join our CAMHS Crisis and Liaison Team at Livewell Southwest as a Band 6 Mental Health Practitioner and play a vital role in s…
1 month(s) ago
Clinical Lead for Nutritional Risk Monitoring Clinic
Livewell Southwest
Inner London, Greater London
GBP 49,387 - 56,515 per year
GP/General Practitioner
Job summary 37.5 hours per week. Are you passionate about ensuring safe & effective physical monitoring, and admission pathways for people with eating difficul…
1 month(s) ago
Clinical Lead for Nutritional Risk Monitoring Clinic
Livewell Southwest
Inner London, Greater London
GBP 49,387 - 56,515 per year
GP/General Practitioner
Job summary 37.5 hours per week. Are you passionate about ensuring safe & effective physical monitoring, and admission pathways for people with eating difficul…
1 month(s) ago
Healthcare Assistant
Livewell Southwest
Inner London, Greater London
GBP 25,760 - 27,476 per year
GP/General Practitioner
Job summary Up to 30 hours per week. Join a dedicated team providing clinical health care support for Acute Virtual Ward patients' in their homes across Plymou…
1 month(s) ago
Healthcare Assistant
Livewell Southwest
Inner London, Greater London
GBP 25,760 - 27,476 per year
GP/General Practitioner
Job summary Up to 30 hours per week. Join a dedicated team providing clinical health care support for Acute Virtual Ward patients' in their homes across Plymou…
1 month(s) ago
Hotel Services Team Administrator
Livewell Southwest
Inner London, Greater London
GBP 25,760 - 27,476 per year
GP/General Practitioner
Job summary 37.5 hours per week. 12-months fixed term contract. An opportunity has arisen to appoint an Estates & Facilities Team Administrator within our Esta…
1 month(s) ago
Hotel Services Team Administrator
Livewell Southwest
Inner London, Greater London
GBP 25,760 - 27,476 per year
GP/General Practitioner
Job summary 37.5 hours per week. 12-months fixed term contract. An opportunity has arisen to appoint an Estates & Facilities Team Administrator within our Esta…
1 month(s) ago
Healthcare Assistant - Developmental role
Livewell Southwest
Inner London, Greater London
GBP 25,272 per year
GP/General Practitioner
Job summary 30 hours per week. This job description offers a Health Care Assistant, band 2 to follow a six-month developmental pathway which will allow you to…
1 month(s) ago
Healthcare Assistant - Developmental role
Livewell Southwest
Inner London, Greater London
GBP 25,272 per year
GP/General Practitioner
Job summary 30 hours per week. This job description offers a Health Care Assistant, band 2 to follow a six-month developmental pathway which will allow you to…
1 month(s) ago
People Advisor
Livewell Southwest
Inner London, Greater London
GBP 32,073 - 39,043 per year
GP/General Practitioner
Job summary Up to 37.5 hours per week Fixed Term Contract (12 months) Join a team where people truly matter. Are you passionate about helping leaders bring out…
1 month(s) ago
People Advisor
Livewell Southwest
Inner London, Greater London
GBP 32,073 - 39,043 per year
GP/General Practitioner
Job summary Up to 37.5 hours per week Fixed Term Contract (12 months) Join a team where people truly matter. Are you passionate about helping leaders bring out…
1 month(s) ago
Community Registered Nurse
Livewell Southwest
Inner London, Greater London
GBP 32,073 - 39,043 per year
GP/General Practitioner
Job summary Up to 22 hrs per week As an NHS provider, we are at the forefront of out of hours community nursing.
1 month(s) ago
Community Registered Nurse
Livewell Southwest
Inner London, Greater London
GBP 32,073 - 39,043 per year
GP/General Practitioner
Job summary Up to 22 hrs per week As an NHS provider, we are at the forefront of out of hours community nursing.
1 month(s) ago
Healthcare Assistant
Livewell Southwest
Inner London, Greater London
GBP 25,760 - 27,476 per year
GP/General Practitioner
Job summary 37.5 hours per week Lee Mill Low Secure Unit is a 12-bed male inpatient ward set in the small village of Lee Mill just outside of Plymouth. We prov…
1 month(s) ago
Healthcare Assistant
Livewell Southwest
Inner London, Greater London
GBP 25,760 - 27,476 per year
GP/General Practitioner
Job summary 37.5 hours per week Lee Mill Low Secure Unit is a 12-bed male inpatient ward set in the small village of Lee Mill just outside of Plymouth. We prov…
1 month(s) ago
Community Support Worker
Livewell Southwest
Inner London, Greater London
GBP 25,760 - 27,476 per year
GP/General Practitioner
Job summary 37.5 hours per week. Do you have a passion for offering quality care to children with mental health needs? Come and join a passionate and friendly…
1 month(s) ago
Community Support Worker
Livewell Southwest
Inner London, Greater London
GBP 25,760 - 27,476 per year
GP/General Practitioner
Job summary 37.5 hours per week. Do you have a passion for offering quality care to children with mental health needs? Come and join a passionate and friendly…
1 month(s) ago
CAMHS Liaison Practitioner - Developmental role
Livewell Southwest
Inner London, Greater London
GBP 32,073 - 39,043 per year
GP/General Practitioner
Job summary 30 hours per week. This is a developmental post within Child and Adolescent Mental Health Service (CAMHS) within Livewell Southwest CiC has the opp…
1 month(s) ago
CAMHS Liaison Practitioner - Developmental role
Livewell Southwest
Inner London, Greater London
GBP 32,073 - 39,043 per year
GP/General Practitioner
Job summary 30 hours per week. This is a developmental post within Child and Adolescent Mental Health Service (CAMHS) within Livewell Southwest CiC has the opp…
1 month(s) ago
Medical Secretary for Eating Disorder Intensive Treatment Team
Livewell Southwest
Inner London, Greater London
GBP 25,760 - 27,476 per year
GP/General Practitioner
Job summary 37.5 hours per week. Join our friendly and dedicated Eating Disorder Intensive Treatment Team (ED-ITT) as a Medical Secretary and play a vital role…
1 month(s) ago
Medical Secretary for Eating Disorder Intensive Treatment Team
Livewell Southwest
Inner London, Greater London
GBP 25,760 - 27,476 per year
GP/General Practitioner
Job summary 37.5 hours per week. Join our friendly and dedicated Eating Disorder Intensive Treatment Team (ED-ITT) as a Medical Secretary and play a vital role…
1 month(s) ago
Secure Services Receptionist
Livewell Southwest
Inner London, Greater London
GBP 25,272 per year
GP/General Practitioner
Job summary 37.5 hours per week. Lee Mill Low Secure Unit is a 12-bed male inpatient ward set in a small village just outside of Plymouth. We provide specialis…
1 month(s) ago
Secure Services Receptionist
Livewell Southwest
Inner London, Greater London
GBP 25,272 per year
GP/General Practitioner
Job summary 37.5 hours per week. Lee Mill Low Secure Unit is a 12-bed male inpatient ward set in a small village just outside of Plymouth. We provide specialis…
1 month(s) ago
Community Nurse
Livewell Southwest
Inner London, Greater London
GBP 32,073 - 39,043 per year
GP/General Practitioner
Job summary 37.5 hours per week. Join Our Community Learning Disability Team in Plymouth! Are you a dedicated Community Nurse passionate about making a differe…
1 month(s) ago
Community Nurse
Livewell Southwest
Inner London, Greater London
GBP 32,073 - 39,043 per year
GP/General Practitioner
Job summary 37.5 hours per week. Join Our Community Learning Disability Team in Plymouth! Are you a dedicated Community Nurse passionate about making a differe…
1 month(s) ago
Posted 24 day(s) ago
Reference: 2399257
Job summary
26.15 hours per week.
Proposed interview date in person Friday 13 November 2026
Deliver Specialist Care. Empower Independence, Change Lives in the Community.
Are you a passionate, skilled nurse with a drive to improve quality of life for people living with bladder & bowel health needs? Would you like to work in a specialist, community focused role where your expertise, compassion & clinical judgement make a meaningful difference every day?
We are delighted to invite applications to join our specialist community Continence Service, delivering high quality care across Plymouth, SH&WD.
Why Join Our Continence Service?
By joining our team, you will
Be part of a dedicated specialist service making a genuine difference to peoples lives
Use & develop advanced clinical skills in continence care
Work autonomously while having the support of a knowledgeable, collaborative team
Build long-term therapeutic relationships with patients & carers
Contribute to innovation, education & continuous improvement in community care
Experience meaningful, varied work in a role that truly values your expertise
If you are an experienced nurse with a passion for continence care, community nursing & empowering people to live well, we would love to hear from you
Join us & be part of a service where your specialist skills create lasting positive change.
Main duties of the job
The purpose of this role is to provide a specialist continence service to patients and their carers within the community. You will work autonomously and collaboratively to support individuals with bladder and bowel incontinence, delivering person centred, evidence-based care that promotes dignity, independence, and wellbeing
This is a highly rewarding role for a nurse who enjoys building therapeutic relationships, working holistically, and supporting people to manage long-term conditions confidently in their own environments
Where You'll Work
- Patients own homes
- Residential and nursing homes
- Clinic settings
This provides the opportunity to tailor care to individual needs and to see the real impact of your expertise on patients lives
Key Responsibilities
- Deliver specialist continence assessments and interventions
- Undertake advanced level continence assessments, forming comprehensive, person-centred treatment plans
- Use expert clinical judgement to manage bladder and bowel incontinence effectively
- Promote selfcare, independence, and patient empowerment
- Support carers with education, advice, and reassurance
- Provide continence education
- Share specialist knowledge and competencies
- Use digital technology to support assessment, communication, and ongoing care
This role may not be eligible for sponsorship under the Skilled Worker route.
Please note that we may close the job advertisement earlier than the specified deadline.
All staff are expected to be able and willing to work across a 7 day service.
About us
Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values,kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Details
Date posted
07 October 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year pa, pro rata
Contract
Permanent
Working pattern
Part-time, Job share, Flexible working
Reference number
B9832-2026-NM-10467-2
Job locations
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
South Hams Hospital
Plymouth Road
Kingsbridge
Devon
TQ71AT
United Kingdom
U H P Nhs Trust
70 Plymouth Road
Tavistock
Devon
PL19 8BX
United Kingdom
Southway Clinic
50 Inchkeith Road
Plymouth
PL6 6EJ
United Kingdom
Job description
Job responsibilities
1. JOB PURPOSE
To be responsible for assessing, triaging, planning, implementing, evaluating care which may be complex, sensitive and unpredictable with the support of senior nurse nurse specialist caseload holder
To Co-ordinate the delivery of care, application of clinical judgement in day-to-day changes in patients' needs and circumstances external to the individual, determining when to seek advice from senior clinical or management staff. This includes response to immediate crisis.
To undertake and to develop all nursing skills and competencies, updating as required for their role to enhance the skill mix of the nursing team ensuring that the ever-changing health needs of patients are met.
To maintain accurate records, which are confidential, contemporaneous, legible, and all care given to be documented. These records may be paper or IT based system and must be maintained as specified in the LWSW Policies, the relevant professional body guidelines and Government directives.
To provide clinical supervision to other staff and students.
Promoting and supporting people in their care and treatment to help them manage their own health and wellbeing, maximising independence and facilitating health promotion.
Depending on role you will be required to work within a defined geographical area undertaking specific clinical nursing duties to patients in a variety of settings such as their own homes, care homes, other community locations or clinic set
Provide clinical and managerial leadership to nursing and support staff in the absence of the team leader.
1. SCOPE AND RANGETo work within the scope of the NMC professional code of practice. Moving across the organisation should the need arise, for example, in a pandemic situation.
Your role may require you to be a non-medical prescriber Nurse Prescriber taking responsibility for prescribing in line with Nurse Prescribing formulary and Plymouth Area Joint Formulary.
To work within Livewell Southwest policies.
Within the role you will be expected to work with more complex patients providing holistic evidence-based care, assessing, planning, implementing the treatment requirements of the practice population.
To work collaboratively and maintain key working relationships with managers, service heads and leads.
Establish and uphold proactive connections with stakeholders, including ICBs, NHS
Organisations, CHC, PCNs, Plymouth City Council, as well as private/voluntary sector St. Lukes.
Lead and participate in the management of enhanced assessments, rehabilitation programmes
Promoting and supporting people in their care and treatment to help them manage their own health and wellbeing, Maximise independence.
Share knowledge and skills and empower others.
Support the audit of patient outcomes.
Some services may need extra training to administer certain medications, such as intravenous medication, oxygen, or medicines under patient group directives.
Prevent hospital admission.
You may be required to undertake 7 days working, including bank holidays, this is subject to the terms and conditions set out in your contract of employment.
2. MAIN DUTIES RESPONSIBILITIES2.1 Responsibility for People Management
Be responsible for the planning, implementing, development, delivery and evaluation of care across community nursing teams/clinics.
To manage and prioritise a defined caseload and delegate where appropriate to the skill mix of the team.
As part of your role there may be a requirement / opportunity to undertake Treatment Escalation Plan (TEP) discussion, to achieve this you will be required to be competent in advanced communication, care planning and attended appropriate training to support competence.
To act as a role model for other staff and students demonstrating high standards of specialist practice and professional conduct.
Be responsible for providing and maintaining a learning environment and maximise opportunities for educational and development in the clinical area to enhance individual development and performance in the delivery of high standards. Acting as expert resource and assist in teaching knowledge and clinical skills for other health care professionals.
Take part in the process of clinical supervision and support clinical supervision and reflective practice for team members.
To develop strategies for continued professional development as Non-Medical Prescriber if relevant for role
Support recruitment and selection of new staff, which may include being part of an interview panel.
Act as mentor for new staff and students, including leading on a structured induction and training program for new members of staff.
Support the coordination of study leave, annual leave, and rotas to ensure the service is operationally covered. Where difficulties are identified in maintaining service provision that this is escalated to senior managers of the service in team managers absence.
Support the team manager in the supervision, line management, appraisals, mandatory training, standards and staff performance to work within the teams and supporting and investigating staff performance and absence.
Take responsibility for your own personal and professional development, maintain competence, knowledge and skills commensurate with the role.
Within your job role there will be clinical specific competencies which you may need to undertake to enhance your knowledge and skills in practice.
Integrate theory into practice.
Support staff to complete documentation within the agreed organisational timeframes.
In the absence of the service manager, be responsible for the day-to-day management (without direct supervision) of the team and patient care provided to the agreed local and professional standards.
To maintain effective verbal and written communication with the clinical team and to keep staff informed of changes to prescribing intervention or treatment provided to service-users.
To work in partnership with medical staff and service-users in the development and implementation of clinical management plans related to an individuals treatment and prescribing needs.
To establish and maintain good liaison with key stakeholders in the individuals care e.g. GP practices and other services in the area, including sharing prescribing information and rationale.
2.2 Responsibility for financial and/or physical resourcesTo demonstrate awareness of resources, providing cost effective and quality-controlled usage of products.
To have a working knowledge of statutory and non-statutory funding and the legislation guidance that underpins these funding streams, ensuring service users meet the eligibility criteria when advocating for/ utilising services on the service users behalf e.g. Care Act eligibility, Housing legislation etc
Be authorised signatory and signing off the supplies and expenses. These include off duty, staff overtime, annual leave, bank nurses and the procurement of supplies for the team.
Exercise a duty of care in relation to the use of the organisations equipment and resources in a cost-effective manner.
To be responsible for overseeing and monitoring and authorising of equipment and ensuring maintenance and repair.
Track stock levels and ensure the supply levels are sufficient to meet the demands of the service.
Maintain effective working relationships with multidisciplinary team and deliver a cost-effective quality service to patient/carers within a defined geographical area.
To contribute to resource governance through knowledge and appropriate prescribing decisions.
2.3 Responsibility for administrationThe post holder may be required to use a computer, mobile phone or lone working device and will be required to adhere to Livewell Southwest policies regards their use.
Compliance will be monitored through observation, spot checks and through incident management in line with the Organisations Incident reporting and Investigation policy.
The post holder will be expected to oversee the standard of patients records by audit or peer review and have a regular open discussion with team members.
Support the team manager in the recording of accurate clinical activity data.
To be responsible for maintaining lone working information for identified staff group and monitoring staff adherence to lone working policy and use of devices.
Ensure accurate records of FP10 prescription use maintained in accordance with organisational Medicines Policy.
Job description
Job responsibilities
1. JOB PURPOSE
To be responsible for assessing, triaging, planning, implementing, evaluating care which may be complex, sensitive and unpredictable with the support of senior nurse nurse specialist caseload holder
To Co-ordinate the delivery of care, application of clinical judgement in day-to-day changes in patients' needs and circumstances external to the individual, determining when to seek advice from senior clinical or management staff. This includes response to immediate crisis.
To undertake and to develop all nursing skills and competencies, updating as required for their role to enhance the skill mix of the nursing team ensuring that the ever-changing health needs of patients are met.
To maintain accurate records, which are confidential, contemporaneous, legible, and all care given to be documented. These records may be paper or IT based system and must be maintained as specified in the LWSW Policies, the relevant professional body guidelines and Government directives.
To provide clinical supervision to other staff and students.
Promoting and supporting people in their care and treatment to help them manage their own health and wellbeing, maximising independence and facilitating health promotion.
Depending on role you will be required to work within a defined geographical area undertaking specific clinical nursing duties to patients in a variety of settings such as their own homes, care homes, other community locations or clinic set
Provide clinical and managerial leadership to nursing and support staff in the absence of the team leader.
1. SCOPE AND RANGETo work within the scope of the NMC professional code of practice. Moving across the organisation should the need arise, for example, in a pandemic situation.
Your role may require you to be a non-medical prescriber Nurse Prescriber taking responsibility for prescribing in line with Nurse Prescribing formulary and Plymouth Area Joint Formulary.
To work within Livewell Southwest policies.
Within the role you will be expected to work with more complex patients providing holistic evidence-based care, assessing, planning, implementing the treatment requirements of the practice population.
To work collaboratively and maintain key working relationships with managers, service heads and leads.
Establish and uphold proactive connections with stakeholders, including ICBs, NHS
Organisations, CHC, PCNs, Plymouth City Council, as well as private/voluntary sector St. Lukes.
Lead and participate in the management of enhanced assessments, rehabilitation programmes
Promoting and supporting people in their care and treatment to help them manage their own health and wellbeing, Maximise independence.
Share knowledge and skills and empower others.
Support the audit of patient outcomes.
Some services may need extra training to administer certain medications, such as intravenous medication, oxygen, or medicines under patient group directives.
Prevent hospital admission.
You may be required to undertake 7 days working, including bank holidays, this is subject to the terms and conditions set out in your contract of employment.
2. MAIN DUTIES RESPONSIBILITIES2.1 Responsibility for People Management
Be responsible for the planning, implementing, development, delivery and evaluation of care across community nursing teams/clinics.
To manage and prioritise a defined caseload and delegate where appropriate to the skill mix of the team.
As part of your role there may be a requirement / opportunity to undertake Treatment Escalation Plan (TEP) discussion, to achieve this you will be required to be competent in advanced communication, care planning and attended appropriate training to support competence.
To act as a role model for other staff and students demonstrating high standards of specialist practice and professional conduct.
Be responsible for providing and maintaining a learning environment and maximise opportunities for educational and development in the clinical area to enhance individual development and performance in the delivery of high standards. Acting as expert resource and assist in teaching knowledge and clinical skills for other health care professionals.
Take part in the process of clinical supervision and support clinical supervision and reflective practice for team members.
To develop strategies for continued professional development as Non-Medical Prescriber if relevant for role
Support recruitment and selection of new staff, which may include being part of an interview panel.
Act as mentor for new staff and students, including leading on a structured induction and training program for new members of staff.
Support the coordination of study leave, annual leave, and rotas to ensure the service is operationally covered. Where difficulties are identified in maintaining service provision that this is escalated to senior managers of the service in team managers absence.
Support the team manager in the supervision, line management, appraisals, mandatory training, standards and staff performance to work within the teams and supporting and investigating staff performance and absence.
Take responsibility for your own personal and professional development, maintain competence, knowledge and skills commensurate with the role.
Within your job role there will be clinical specific competencies which you may need to undertake to enhance your knowledge and skills in practice.
Integrate theory into practice.
Support staff to complete documentation within the agreed organisational timeframes.
In the absence of the service manager, be responsible for the day-to-day management (without direct supervision) of the team and patient care provided to the agreed local and professional standards.
To maintain effective verbal and written communication with the clinical team and to keep staff informed of changes to prescribing intervention or treatment provided to service-users.
To work in partnership with medical staff and service-users in the development and implementation of clinical management plans related to an individuals treatment and prescribing needs.
To establish and maintain good liaison with key stakeholders in the individuals care e.g. GP practices and other services in the area, including sharing prescribing information and rationale.
2.2 Responsibility for financial and/or physical resourcesTo demonstrate awareness of resources, providing cost effective and quality-controlled usage of products.
To have a working knowledge of statutory and non-statutory funding and the legislation guidance that underpins these funding streams, ensuring service users meet the eligibility criteria when advocating for/ utilising services on the service users behalf e.g. Care Act eligibility, Housing legislation etc
Be authorised signatory and signing off the supplies and expenses. These include off duty, staff overtime, annual leave, bank nurses and the procurement of supplies for the team.
Exercise a duty of care in relation to the use of the organisations equipment and resources in a cost-effective manner.
To be responsible for overseeing and monitoring and authorising of equipment and ensuring maintenance and repair.
Track stock levels and ensure the supply levels are sufficient to meet the demands of the service.
Maintain effective working relationships with multidisciplinary team and deliver a cost-effective quality service to patient/carers within a defined geographical area.
To contribute to resource governance through knowledge and appropriate prescribing decisions.
2.3 Responsibility for administrationThe post holder may be required to use a computer, mobile phone or lone working device and will be required to adhere to Livewell Southwest policies regards their use.
Compliance will be monitored through observation, spot checks and through incident management in line with the Organisations Incident reporting and Investigation policy.
The post holder will be expected to oversee the standard of patients records by audit or peer review and have a regular open discussion with team members.
Support the team manager in the recording of accurate clinical activity data.
To be responsible for maintaining lone working information for identified staff group and monitoring staff adherence to lone working policy and use of devices.
Ensure accurate records of FP10 prescription use maintained in accordance with organisational Medicines Policy.
Person Specification
Specific Skills
Essential
- Good time management
- Autonomous practitioner with the ability to work unsupervised.
- Ability to assess and treat patients using evidence-based practice.
- Ability to work alongside clinicians to support and enhance quality of patient care.
- Excellent interpersonal skills in Leadership, co-ordination and management skills.
- Delegation skills.
- IT Literate.
- Highly motivated with ability to influence and inspire others.
- Ability to act as a champion for patients and carers and their
- interests, ensuring the patients voice has an impact on service developments.
Desirable
- Flexible/Adaptable
- /Team player
- Evidence of using initiative to put innovation into practice.
Qualifications
Essential
- 1st Level Nurse Registration
- (degree or diploma)
- NMC Registration
- Current Registered Nurse with a relevant registered experience.
- Experience of mentoring.
Desirable
- Recognised teaching qualification mentorship or equivalent.
- Leadership experience/qualifications
- NMP prescribing qualification or willingness to undertake.
- DNSPQ Qualification
- Specialist Nurse
- modules
Knowledge
Essential
- Up to date knowledge of current practice within the area specified in job purpose
- Knowledge of national and local frameworks and strategies
- Ability to translate best practice evidence and national policies in practice.
- Background and development knowledge of Government Policies and changes in Primary Care.
- Understanding of NICE guidance.
- The post holder will have experience undertaking Incident Investigations.
Desirable
- Evidence of continued recent academic and
- clinical development
- Knowledge of service development
- Previous primary care / community experience.
Additional Requirements
Essential
- Familiar and committed to the principles and values of the NHS.
- Demonstrate commitment to focus on quality, promotes high standards to consistently improve patient outcomes.
- Creates and fosters a culture of openness, honesty, integrity and inclusiveness.
- Ability to work flexibly, demonstrating commitment to partnership working.
- Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
Desirable
- Values and diversity difference.
Experience
Essential
- Relevant post registered experience
- Able to demonstrate Clinical Management skills appropriate to the role.
- Proven relevant experience of Leadership.
- Experience in leading and development of new pathways of care and delivering best practice
- Experience in managing sensitive issues and overcoming obstacles in communication.
Desirable
- Experience and working knowledge of community setting desirable.
- Management/Leadership
- qualification
- Experience of influencing change in the workplace.
Person Specification
Specific Skills
Essential
- Good time management
- Autonomous practitioner with the ability to work unsupervised.
- Ability to assess and treat patients using evidence-based practice.
- Ability to work alongside clinicians to support and enhance quality of patient care.
- Excellent interpersonal skills in Leadership, co-ordination and management skills.
- Delegation skills.
- IT Literate.
- Highly motivated with ability to influence and inspire others.
- Ability to act as a champion for patients and carers and their
- interests, ensuring the patients voice has an impact on service developments.
Desirable
- Flexible/Adaptable
- /Team player
- Evidence of using initiative to put innovation into practice.
Qualifications
Essential
- 1st Level Nurse Registration
- (degree or diploma)
- NMC Registration
- Current Registered Nurse with a relevant registered experience.
- Experience of mentoring.
Desirable
- Recognised teaching qualification mentorship or equivalent.
- Leadership experience/qualifications
- NMP prescribing qualification or willingness to undertake.
- DNSPQ Qualification
- Specialist Nurse
- modules
Knowledge
Essential
- Up to date knowledge of current practice within the area specified in job purpose
- Knowledge of national and local frameworks and strategies
- Ability to translate best practice evidence and national policies in practice.
- Background and development knowledge of Government Policies and changes in Primary Care.
- Understanding of NICE guidance.
- The post holder will have experience undertaking Incident Investigations.
Desirable
- Evidence of continued recent academic and
- clinical development
- Knowledge of service development
- Previous primary care / community experience.
Additional Requirements
Essential
- Familiar and committed to the principles and values of the NHS.
- Demonstrate commitment to focus on quality, promotes high standards to consistently improve patient outcomes.
- Creates and fosters a culture of openness, honesty, integrity and inclusiveness.
- Ability to work flexibly, demonstrating commitment to partnership working.
- Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
Desirable
- Values and diversity difference.
Experience
Essential
- Relevant post registered experience
- Able to demonstrate Clinical Management skills appropriate to the role.
- Proven relevant experience of Leadership.
- Experience in leading and development of new pathways of care and delivering best practice
- Experience in managing sensitive issues and overcoming obstacles in communication.
Desirable
- Experience and working knowledge of community setting desirable.
- Management/Leadership
- qualification
- Experience of influencing change in the workplace.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Livewell Southwest
Address
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Employer details
Employer name
Livewell Southwest
Address
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Apply Now
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Posted 25 day(s) ago
Reference: 2387100
Job summary
Are you a Speech and Language Therapist with mental health experience, looking for an opportunity where you'll be supported to develop your skills and achieve your career goals? If so, join Wellesley Hospital in Wellington, Somerset, and become part of a team dedicated to helping people achieve meaningful recovery. Wellesley Hospital is a purpose-built 101-bed hospital providing care and treatment for men and women with complex mental health needs. As a Speech and Language Therapist, you will play a key role in supporting service users to develop and enhance their communication skills. You will lead therapeutic group sessions, build strong one-to-one relationships, encourage engagement, and empower individuals on their recovery journey. You will manage a designated caseload, using your theoretical knowledge and clinical experience to complete assessments, develop and implement interventions, and evaluate outcomes in line with individual care plans. Working within a multidisciplinary team, you will benefit from support from a regional network of healthcare p
Main duties of the job
The Speech and Language Therapist at Wellesley Hospital in Wellington provides care for individuals with complex mental health needs. They lead therapeutic sessions and individual interventions to enhance communication skills, using their expertise to assess and manage cases. The role involves developing and evaluating interventions, managing a caseload, and collaborating with a multidisciplinary team. Support for career development, provided within a modern, therapeutic environment, seeks to ensure meaningful recovery for service users. The hospital emphasizes person-centred care, supported in partnership with various NHS Trusts and care providers.
About us
Elysium Healthcare, with over 8,000 employees, provides care across various health services, including Mental Health, Learning Disabilities, Neurological, and others, across England and Wales. Part of the global Ramsay Health Care, Elysium offers opportunities for professional growth and movement within its network of over 80 services. Committed to inclusive recruitment, Elysium aligns with the Disability Confident employer framework. The organization promotes a supportive work environment, focusing on the welfare of service users and the professional development of its healthcare staff, enhanced through collaborative initiatives with NHS Trusts.
Details
Date posted
06 October 2026
Pay scheme
Other
Salary
£42,000 a year
Contract
Permanent
Working pattern
Full-time
Reference number
1559992742
Job locations
Elysium Healthcare
Wellington
TA21 9FF
United Kingdom
Job description
Job responsibilities
Are you a Speech and Language Therapist with mental health experience, looking for an opportunity where you'll be supported to develop your skills and achieve your career goals? If so, join Wellesley Hospital in Wellington, Somerset, and become part of a team dedicated to helping people achieve meaningful recovery.
Wellesley Hospital is a purpose-built 101-bed hospital providing care and treatment for men and women with complex mental health needs.
As a Speech and Language Therapist, you will play a key role in supporting service users to develop and enhance their communication skills. You will lead therapeutic group sessions, build strong one-to-one relationships, encourage engagement, and empower individuals on their recovery journey.
You will manage a designated caseload, using your theoretical knowledge and clinical experience to complete assessments, develop and implement interventions, and evaluate outcomes in line with individual care plans.
Working within a multidisciplinary team, you will benefit from support from a regional network of healthcare professionals, alongside access to a wide range of training and development opportunities to help you progress in your career.
As a Speech and Language Therapist, you will:
- Deliver specialist assessments and interventions for service users with communication and/or swallowing difficulties.
- Manage a designated caseload, planning and evaluating interventions to support positive outcomes.
- Demonstrate specialist skills in managing complex cases, including those involving cultural and linguistic differences.
- Develop and implement appropriate strategies for effective caseload management.
- Lead therapeutic group sessions and provide individual interventions where required.
- Undertake audits and contribute to service development and research initiatives.
- Provide specialist knowledge in areas such as acquired communication disorders, swallowing disorders, and mental health-related communication needs.
- Work collaboratively with the wider multidisciplinary team to support recovery-focused care.
Where you will be working
Location: Westpark 26, Chelston, Wellington, Somerset, TA21 9FF
You will be based at Wellesley Hospital, a purpose-built 101 bed hospital providing specialist care for men and women with mental health conditions.
Opened in 2017, Wellesley Hospital works in partnership with Devon Partnership NHS Trust, Avon and Wiltshire Mental Health Partnership NHS Trust, Cornwall Partnership NHS Foundation Trust, Gloucestershire Health and Care NHS Foundation Trust, Cygnet Health Care, and Livewell Southwest, helping to provide outstanding care and positive outcomes for service users.
The hospital offers a modern, therapeutic environment designed to support recovery, wellbeing, and independence, with a strong focus on delivering person-centred care.
To be successful in this role, you'll need:
- HCPC registration
- Experience of managing a caseload involving assessment and treatment of dysphagia
- Experience of working with families
- Evidence of continuing Professional Development
What You’ll Get
At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future:
- Annual base salary of £42,000
- The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window.
- Career development and training to help you achieve your professional goals
- Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!
- Wellbeing support and activities to help you maintain a healthy work-life balance
- Access to Blue Light Card, which provides a range of exclusive offers and discounts
- Life Assurance, for added peace of mind
- Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support.
- 24/7 GP service and second medical opinion, to ensure you are the best you can be
- Enhanced Maternity Package, so you can truly enjoy this special time
- Pension contribution, to help secure your future
About your next employer:
Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.
Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.
Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure
Job description Job responsibilities Are you a Speech and Language Therapist with mental health experience, looking for an opportunity where you'll be supported to develop your skills and achieve your career goals? If so, join Wellesley Hospital in Wellington, Somerset, and become part of a team dedicated to helping people achieve meaningful recovery. Wellesley Hospital is a purpose-built 101-bed hospital providing care and treatment for men and women with complex mental health needs. As a Speech and Language Therapist, you will play a key role in supporting service users to develop and enhance their communication skills. You will lead therapeutic group sessions, build strong one-to-one relationships, encourage engagement, and empower individuals on their recovery journey. You will manage a designated caseload, using your theoretical knowledge and clinical experience to complete assessments, develop and implement interventions, and evaluate outcomes in line with individual care plans. Working within a multidisciplinary team, you will benefit from support from a regional network of healthcare professionals, alongside access to a wide range of training and development opportunities to help you progress in your career. As a Speech and Language Therapist, you will: Deliver specialist assessments and interventions for service users with communication and/or swallowing difficulties. Manage a designated caseload, planning and evaluating interventions to support positive outcomes. Demonstrate specialist skills in managing complex cases, including those involving cultural and linguistic differences. Develop and implement appropriate strategies for effective caseload management. Lead therapeutic group sessions and provide individual interventions where required. Undertake audits and contribute to service development and research initiatives. Provide specialist knowledge in areas such as acquired communication disorders, swallowing disorders, and mental health-related communication needs. Work collaboratively with the wider multidisciplinary team to support recovery-focused care. Where you will be working Location: Westpark 26, Chelston, Wellington, Somerset, TA21 9FF You will be based at Wellesley Hospital, a purpose-built 101 bed hospital providing specialist care for men and women with mental health conditions. Opened in 2017, Wellesley Hospital works in partnership with Devon Partnership NHS Trust, Avon and Wiltshire Mental Health Partnership NHS Trust, Cornwall Partnership NHS Foundation Trust, Gloucestershire Health and Care NHS Foundation Trust, Cygnet Health Care, and Livewell Southwest, helping to provide outstanding care and positive outcomes for service users. The hospital offers a modern, therapeutic environment designed to support recovery, wellbeing, and independence, with a strong focus on delivering person-centred care. To be successful in this role, you'll need: HCPC registration Experience of managing a caseload involving assessment and treatment of dysphagia Experience of working with families Evidence of continuing Professional Development What You’ll Get At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future: Annual base salary of £42,000 The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window. Career development and training to help you achieve your professional goals Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub! Wellbeing support and activities to help you maintain a healthy work-life balance Access to Blue Light Card, which provides a range of exclusive offers and discounts Life Assurance, for added peace of mind Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support. 24/7 GP service and second medical opinion, to ensure you are the best you can be Enhanced Maternity Package, so you can truly enjoy this special time Pension contribution, to help secure your future About your next employer: Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure
Person Specification
Qualifications
Essential
- HCPC registration, Experience of managing a caseload involving assessment and treatment of dysphagia, Experience of working with families, Evidence of continuing Professional Development
Person Specification Qualifications Essential HCPC registration, Experience of managing a caseload involving assessment and treatment of dysphagia, Experience of working with families, Evidence of continuing Professional Development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Elysium Healthcare
Address
Elysium Healthcare
Wellington
TA21 9FF
United Kingdom
Employer's website
https://www.elysiumhealthcare.co.uk/ (Opens in a new tab)
Employer details
Employer name
Elysium Healthcare
Address
Elysium Healthcare
Wellington
TA21 9FF
United Kingdom
Employer's website
https://www.elysiumhealthcare.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: 2377113
Job summary
37.5 hours per week.
Make a real difference where it matters most helping people stay safely at home during times of urgent care. Are you a passionate Occupational Therapist looking for an exciting challenge in Urgent Care? Do you thrive in fast-paced environments and enjoy making a tangible difference to people's lives? If so, we'd love to hear from you. The Community Crisis Response Team (CCRT) is an innovative multidisciplinary team providing urgent, person-centred care to people experiencing illness in their own homes, seven days a week. Our mission is simple: prevent avoidable hospital admissions and deliver outstanding care where people want to be most at home. Working within our highly respected team, you'll be at the forefront of urgent community care, using your OT expertise to support patients during periods of acute illness. We embrace shared learning, integrated working and positive risk-taking, ensuring patients receive the right care, at the right time, in the right place. An OT is a highly valued profession within CCRT, and you'll have the opportunity to work alongside trusted health and social care colleagues while developing advanced skills in urgent care, frailty assessment, clinical reasoning and holistic assessment. You'll also collaborate closely with our Acute Response Practitioners, broadening your physical assessment skills and enhancing your confidence in managing complex presentations.
Our service provides 7 day working from 08:00 to 20:00.
Main duties of the job
- The opportunity to work autonomously with a diverse and complex caseload of acutely unwell patients in the community
- Advanced experience in urgent and crisis response care.
- Exposure to holistic assessment and management of frailty and long-term conditions.
- Strong multidisciplinary working with experienced health and social care professionals.
- Ongoing training, competency development and access to professional courses
- Supportive leadership
As an OT within CCRT, you will manage your own caseload of complex patients, providing timely assessment and intervention to help avoid unnecessary hospital admissions. You will work both independently and as part of a large multidisciplinary team, delivering responsive, person-centred care in people's homes
Whether you are looking to build your expertise in holistic urgent care assessment, develop advanced frailty skills, or make the transition from an acute hospital setting to community practice, this role offers an exceptional platform for professional growth. If you are an OT who is enthusiastic, adaptable and committed to delivering outstanding care, this role could be the perfect next step in your career.
This role may not be eligible for sponsorship under the Skilled Worker route; please refer to the Direct Gov website for more information with regards to eligibility.
Please note that Livewell may close the job advertisement earlier than the specified deadline.
All staff are expected to be able and willing to work across a 7 day service.
About us
Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values, kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Details
Date posted
01 October 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year pa, pro-rata
Contract
Permanent
Working pattern
Full-time, Part-time, Job share, Flexible working
Reference number
B9832-2026-PTA-1652
Job locations
Livewell South West
Top Floor, Beauchamp Centre
Mount Gould Hospital, Mount Gould Road,
Plymouth
Devon
PL4 7QD
United Kingdom
Job description
Job responsibilities
Clinical:
- Prioritise the day-to-day management of own caseload and that of the team, delegating activities as appropriate.
- Ensure the patient is aware of the role and philosophy of OT and components of the OT process.
- To be responsible for the comprehensive assessment, treatment and evaluation of patients, including those with complex presentation using treatment techniques to promote normal movement, motor relearning, cognitive therapy, compensatory techniques and daily living skills.
- To work as part of a MDT to manage acutely unwell patients in the community, including taking observations and liaising with relevant medical professionals/team members.
- To use a selection of both standardised and non standardised assessments to assist and aid diagnosis of cognitive, sensory, perceptual, behavioural, physical, psychosocial and social functioning e.g. to make clinical interpretations resulting from assessments of your own caseload and that of your team.
- To assess, prescribe and authorise aids and adaptive equipment from the core catalogue and make recommendations for minor and major adaptations to increase / enable or compensate for independent function, teaching compensatory techniques as required.
- To assess seating and positioning needs and treat as appropriate including assessment for and prescription of standard wheelchairs and accessories when accredited referring on to the wheelchair services as required for assessment of complex and specialist mobility and seating needs.
- To assess for potential splinting and positioning to prevent, treat and manage deformity and improve function for the upper limb.
- Plan and review treatment programmes in close liaison with all members of the multi disciplinary team, patients carers and family in accordance with consent given.
- To record and report regularly on patients progress and treatment to the multi disciplinary team or in accordance with the policies and procedures laid down in individual clinical areas including the original referrer.
- To plan, organise and lead both formal and informal treatments and health education groups for both patients and carers.
- Education of patients and carers regarding the impact of cognitive, perceptual and physical deficits on patient safety and independence in the home, leisure and workplace.
- To impart sensitive information and advice to patients and carers which could have life changing consequences.
- To provide an opportunity for patients and carers to express their feelings whilst encouraging acceptance and adjustment to their new circumstances.
- Demonstrating to and informing other community staff re ongoing patient needs in the community, i.e. home care staff, district nurses.
- To facilitate return of patients currently in residential or nursing care who wish to return home after a period of stay in a care setting.
- Liaise with and ensure good communication with statutory and voluntary bodies to establish a comprehensive package to ensure continuation of care in the community.
- Refer to follow up services to ensure treatment programmes are in place to progress functional independence based on identified needs at the end of episode of care.
- To provide support and supervision to Band 5 OT's, assistants and students as required.
- To identify occupational therapy clinical areas of strengths and weaknesses within the team and monitor both workload and caseload of Band 5 / non-professional staff and give advice on treatment interventions.
- To be responsible for the discharge of patients from your caseload.
- To provide written communication with outside agencies and charitable bodies to support the need for services and equipment on discharge from the service.
- Actively contribute to service development.
- To provide cover for staff who are absent, taking responsibility for aspects of service delivery.
- To be responsible for utilising the goal planning process and the outcome measures used in the clinical area to review progress of the patient.
- To use a range of verbal and non verbal communication methods with patients, who may have difficulty in understanding or communicating and who may be low in mood or lack insight.
- To maintain competence in the use of manual handling techniques and equipment including the prescription of manual handling equipment for use in the community setting, demonstrating the use to carers as necessary.
- To ensure use of risk assessment in all areas of your work are undertaken and comply with the Trust's Health and Safety policies and Lone Working Policy.
- To demonstrate a high level of understanding of conditions relevant to the diagnostic area and those patients presenting with multi pathology
Departmental and Administrative:
- To maintain an up to date record of all patient contacts, MDT care plans, OT assessments and reports whilst ensuring confidentiality at all times in line with Professional and Trust policies and procedures.
- To take an active role in audit, research and interdisciplinary development within the service.
- To be responsible for collecting and reporting statistical data in line with Trust policies and procedures.
- To be responsible for maintaining stock control systems, advising on resources and the responsible management of petty cash.
- To co-ordinate the day to day delivery of the OT service within designated team.
- To jointly manage the OT waiting list of referrals to ensure appropriate screening and prioritisation are utilised in accordance with service eligibility criteria and standards.
Professional:
- To take responsibility for ensuring own personal and professional development and statutory training demonstrating the ability to apply increasingly complex skills / knowledge
- To attend and contribute to staff meetings and attend relevant professional meetings and courses as agreed with OT Professional Lead / Operational Manager/clinical lead.
- To review and reflect on own practice through effective use of professional and clinical supervision in line with Trust policies and procedures
- To participate in providing instruction, learning opportunities, work experience and training staff and students from other units / disciplines / schools / colleges and training schemes as agreed with Line Manager and Occupational Therapy Lead. This includes providing regular fieldwork education for student OTs
- To participate in the planning, evaluation and audit of practice, clinical pathways and protocols within your area
- Maintain high professional standards at all times as laid down in the College of OT / Health Professional Council Code of conduct
- To comply with the College of OTs, HPC Standards of Practice and Occupational Therapy policies and procedure
- To undertake the supervision and appraisal of junior staff as requested by OT Lead demonstrating the ability to reflect on professional and ethical issues
- To plan and implement the induction, training and education of other staff
- To contribute to the Trusts clinical governance arrangements and quality agenda
- To apply professional, local and national guidelines and legislation relating to health and social care provision
- To adhere to LWSW policies and procedures, including Health and Safety at work
- To respect the individual values, cultural and religious diversity of patients and contribute to the provision of a service sensitive to those needs
- To take responsibility for the recruitment process of unqualified staff and assist in the recruitment of junior qualified staff
Please see full job description attached
Job description
Job responsibilities
Clinical:
- Prioritise the day-to-day management of own caseload and that of the team, delegating activities as appropriate.
- Ensure the patient is aware of the role and philosophy of OT and components of the OT process.
- To be responsible for the comprehensive assessment, treatment and evaluation of patients, including those with complex presentation using treatment techniques to promote normal movement, motor relearning, cognitive therapy, compensatory techniques and daily living skills.
- To work as part of a MDT to manage acutely unwell patients in the community, including taking observations and liaising with relevant medical professionals/team members.
- To use a selection of both standardised and non standardised assessments to assist and aid diagnosis of cognitive, sensory, perceptual, behavioural, physical, psychosocial and social functioning e.g. to make clinical interpretations resulting from assessments of your own caseload and that of your team.
- To assess, prescribe and authorise aids and adaptive equipment from the core catalogue and make recommendations for minor and major adaptations to increase / enable or compensate for independent function, teaching compensatory techniques as required.
- To assess seating and positioning needs and treat as appropriate including assessment for and prescription of standard wheelchairs and accessories when accredited referring on to the wheelchair services as required for assessment of complex and specialist mobility and seating needs.
- To assess for potential splinting and positioning to prevent, treat and manage deformity and improve function for the upper limb.
- Plan and review treatment programmes in close liaison with all members of the multi disciplinary team, patients carers and family in accordance with consent given.
- To record and report regularly on patients progress and treatment to the multi disciplinary team or in accordance with the policies and procedures laid down in individual clinical areas including the original referrer.
- To plan, organise and lead both formal and informal treatments and health education groups for both patients and carers.
- Education of patients and carers regarding the impact of cognitive, perceptual and physical deficits on patient safety and independence in the home, leisure and workplace.
- To impart sensitive information and advice to patients and carers which could have life changing consequences.
- To provide an opportunity for patients and carers to express their feelings whilst encouraging acceptance and adjustment to their new circumstances.
- Demonstrating to and informing other community staff re ongoing patient needs in the community, i.e. home care staff, district nurses.
- To facilitate return of patients currently in residential or nursing care who wish to return home after a period of stay in a care setting.
- Liaise with and ensure good communication with statutory and voluntary bodies to establish a comprehensive package to ensure continuation of care in the community.
- Refer to follow up services to ensure treatment programmes are in place to progress functional independence based on identified needs at the end of episode of care.
- To provide support and supervision to Band 5 OT's, assistants and students as required.
- To identify occupational therapy clinical areas of strengths and weaknesses within the team and monitor both workload and caseload of Band 5 / non-professional staff and give advice on treatment interventions.
- To be responsible for the discharge of patients from your caseload.
- To provide written communication with outside agencies and charitable bodies to support the need for services and equipment on discharge from the service.
- Actively contribute to service development.
- To provide cover for staff who are absent, taking responsibility for aspects of service delivery.
- To be responsible for utilising the goal planning process and the outcome measures used in the clinical area to review progress of the patient.
- To use a range of verbal and non verbal communication methods with patients, who may have difficulty in understanding or communicating and who may be low in mood or lack insight.
- To maintain competence in the use of manual handling techniques and equipment including the prescription of manual handling equipment for use in the community setting, demonstrating the use to carers as necessary.
- To ensure use of risk assessment in all areas of your work are undertaken and comply with the Trust's Health and Safety policies and Lone Working Policy.
- To demonstrate a high level of understanding of conditions relevant to the diagnostic area and those patients presenting with multi pathology
Departmental and Administrative:
- To maintain an up to date record of all patient contacts, MDT care plans, OT assessments and reports whilst ensuring confidentiality at all times in line with Professional and Trust policies and procedures.
- To take an active role in audit, research and interdisciplinary development within the service.
- To be responsible for collecting and reporting statistical data in line with Trust policies and procedures.
- To be responsible for maintaining stock control systems, advising on resources and the responsible management of petty cash.
- To co-ordinate the day to day delivery of the OT service within designated team.
- To jointly manage the OT waiting list of referrals to ensure appropriate screening and prioritisation are utilised in accordance with service eligibility criteria and standards.
Professional:
- To take responsibility for ensuring own personal and professional development and statutory training demonstrating the ability to apply increasingly complex skills / knowledge
- To attend and contribute to staff meetings and attend relevant professional meetings and courses as agreed with OT Professional Lead / Operational Manager/clinical lead.
- To review and reflect on own practice through effective use of professional and clinical supervision in line with Trust policies and procedures
- To participate in providing instruction, learning opportunities, work experience and training staff and students from other units / disciplines / schools / colleges and training schemes as agreed with Line Manager and Occupational Therapy Lead. This includes providing regular fieldwork education for student OTs
- To participate in the planning, evaluation and audit of practice, clinical pathways and protocols within your area
- Maintain high professional standards at all times as laid down in the College of OT / Health Professional Council Code of conduct
- To comply with the College of OTs, HPC Standards of Practice and Occupational Therapy policies and procedure
- To undertake the supervision and appraisal of junior staff as requested by OT Lead demonstrating the ability to reflect on professional and ethical issues
- To plan and implement the induction, training and education of other staff
- To contribute to the Trusts clinical governance arrangements and quality agenda
- To apply professional, local and national guidelines and legislation relating to health and social care provision
- To adhere to LWSW policies and procedures, including Health and Safety at work
- To respect the individual values, cultural and religious diversity of patients and contribute to the provision of a service sensitive to those needs
- To take responsibility for the recruitment process of unqualified staff and assist in the recruitment of junior qualified staff
Please see full job description attached
Person Specification
Experience
Essential
- Substantial & relevant post-graduate clinical experience.
- Autonomous practitioner with experience of managing a caseload
- Experience of teaching
- Experience in rehabilitation
- Experience working across or be able to evidence knowledge of a broad range of clinical areas/presentations eg acute hospital, care of the elderly, respiratory, neurology, orthopedics.
- Experience of managing acutely unwell patients.
- Experience of triaging and prioritizing caseload/referrals
- Experience of working with staff from other agencies
- Experience using a wide variety of manual handling equipment and applying it to different patient presentations
Desirable
- Previous experience working at senior level
- Experience of teaching other professions
- Management experience
- History of employment in community-based post
- Experience of supervision of junior staff and/or assistants
- Experience of audit projects
- Experienced clinical educator of students
- Mental Health experience
- Experience of Eclipse, Systmone and Epic.
Knowledge and Skills
Essential
- Essential criteria
- Evidence of CPD
- Knowledge of multipathology
- Knowledge of community services
- Knowledge of scope of practice
- Knowledge of the presentation of acutely unwell patients.
- Knowledge of mental capacity
- Knowledge of safeguarding
- Knowledge of OT process
- Highly specialised skills in holistic clinical assessment, intervention and evaluation
- Excellent communication skills
- Excellent time management and organisational skills
- Ability to be creative and transpose established treatment methods into a home rehab setting
- Leadership skills and qualities
- Skilled in working in teams/multidisciplinary teams
- Innovative
- Documentation skills
Desirable
- Knowledge/experience of Eclipse, Systmone and Epic.
- Knowledge of the Urgent Community Response Standards
- Knowledge of NEWS 2/clinical obs
Other requirements
Essential
- Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
Qualifications
Essential
- Degree or equivalent in occupational therapy.
- HCPC Registration
- Evidence of on-going education and professional development
- Relevant post graduate education
- Computer literate
- Recognised qualification in written and spoken
- English if this is not first language
Desirable
- Masters Degree
- Member of relevant
- Special Interest Group
- ECDL or equivalent
- Management training
- Clinical Educator
Person Specification
Experience
Essential
- Substantial & relevant post-graduate clinical experience.
- Autonomous practitioner with experience of managing a caseload
- Experience of teaching
- Experience in rehabilitation
- Experience working across or be able to evidence knowledge of a broad range of clinical areas/presentations eg acute hospital, care of the elderly, respiratory, neurology, orthopedics.
- Experience of managing acutely unwell patients.
- Experience of triaging and prioritizing caseload/referrals
- Experience of working with staff from other agencies
- Experience using a wide variety of manual handling equipment and applying it to different patient presentations
Desirable
- Previous experience working at senior level
- Experience of teaching other professions
- Management experience
- History of employment in community-based post
- Experience of supervision of junior staff and/or assistants
- Experience of audit projects
- Experienced clinical educator of students
- Mental Health experience
- Experience of Eclipse, Systmone and Epic.
Knowledge and Skills
Essential
- Essential criteria
- Evidence of CPD
- Knowledge of multipathology
- Knowledge of community services
- Knowledge of scope of practice
- Knowledge of the presentation of acutely unwell patients.
- Knowledge of mental capacity
- Knowledge of safeguarding
- Knowledge of OT process
- Highly specialised skills in holistic clinical assessment, intervention and evaluation
- Excellent communication skills
- Excellent time management and organisational skills
- Ability to be creative and transpose established treatment methods into a home rehab setting
- Leadership skills and qualities
- Skilled in working in teams/multidisciplinary teams
- Innovative
- Documentation skills
Desirable
- Knowledge/experience of Eclipse, Systmone and Epic.
- Knowledge of the Urgent Community Response Standards
- Knowledge of NEWS 2/clinical obs
Other requirements
Essential
- Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
Qualifications
Essential
- Degree or equivalent in occupational therapy.
- HCPC Registration
- Evidence of on-going education and professional development
- Relevant post graduate education
- Computer literate
- Recognised qualification in written and spoken
- English if this is not first language
Desirable
- Masters Degree
- Member of relevant
- Special Interest Group
- ECDL or equivalent
- Management training
- Clinical Educator
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Livewell Southwest
Address
Livewell South West
Top Floor, Beauchamp Centre
Mount Gould Hospital, Mount Gould Road,
Plymouth
Devon
PL4 7QD
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Employer details
Employer name
Livewell Southwest
Address
Livewell South West
Top Floor, Beauchamp Centre
Mount Gould Hospital, Mount Gould Road,
Plymouth
Devon
PL4 7QD
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Apply Now
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Posted 29 day(s) ago
Reference: B9832-2026-NM-10501
Job summary
37.5 hours per week
The role of the Nursing Assistant within the Place of Safety will be an autonomous role supporting the co-ordination of Section 136/135 admissions to the Children and Young Persons Place of Safety Suite (CYP POS) and accompanying the detained person whilst awaiting outcome of assessment. When not required to work in the CPY POS suite, the post holder will be required to work within Plym Bridge in patient Unit. This may be as part of a team nursing complex children and young people with increased levels of observations. This may involve contact with relatives, carers and other agencies. They will carry out interventions as part of the care plans and record information using the CPA process.
The post holder will be directed to undertake tasks once adequate instruction has been given by the trained nurse and both parties are confident that the task can be fulfilled competently. However, the trained nurse is required to carry the responsibility for decision making and direction.
To assist the trained nurse whilst working on the in-patient wards in delivering physical social and psychological care to the patient / client with mental health problems / illness.
This role may not be eligible for sponsorship under the Skilled Worker route; please refer to the Direct Gov website for more information with regards to eligibility.
Main duties of the job
The role will be a dedicated role relating to the Childrens and Young peoples place of safety (CYP POS), the person will work closely with the nurse in charge in facilitating activities within the pos suite. At other times that CPY POS is not required will work as part of a team within the unit.
To work under the direction of a registered member of nursing staff, but at times will not have direct supervision.
Please note that Livewell may close the job advertisement earlier than the specified deadline if a high number of applications are submitted. Therefore, we recommend you submit your application at the earliest opportunity.
All Livewell staff are expected to be able and willing to work across a 7-day service.
About us
Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values,kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Details
Date posted
02 October 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year pa, pro-rata
Contract
Permanent
Working pattern
Full-time, Part-time, Job share, Flexible working
Reference number
B9832-2026-NM-10501
Job locations
Live Well South West
4 William Prance Road
Plymouth
PL6 5ZD
United Kingdom
Job description
Job responsibilities
The role will be a dedicated role relating to the Childrens and Young peoples place of safety (CYP POS), the person will work closely with the nurse in charge in facilitating activities within the pos suite. At other times that CPY POS is not required will work as part of a team within the unit.
To work under the direction of a registered member of nursing staff, but at times will not have direct supervision.
To carry out efficiently and effectively task and instructions assigned by the trained nurse.
To undertake only those tasks for which she / he has had instruction and is competent to fulfill.
To maintain confidentiality in respect of the patient / client at all times.
To be aware of Health and Safety at Work Act and the implications for the work environment.
To know how to report accidents and untoward incidents and to do so promptly.
To obtain knowledge of Livewells policies, procedures and practices and carry out duties in accordance with them.
To be aware of legal issues and have an understanding of the Mental Health Act.
To support community activities either on a 1:1 basis or in small groups.
To be an active member of the provision of care to the patient / client.
Co-facilitate groups with qualified staff.
To receive reports on patient care and be able to report back with observations to the nurse in charge within his / her competency.
Participate in the Plym Bridge response team which responds to any untoward incident and undertake associated training.
To work within a team providing nursing care to complex patients with increased levels of observations.
To be willing to participate actively in appropriate in-service training programmes which the manager believes to be of benefit to the individual. To assume co-responsibility for maintaining skills and knowledge levels.
To assist the registered nurse to carry out, under direction, tasks which fulfill the patients / clients physical and psychological need, as identified in the Care Plan / Assessment.
Escort patients to other departments or other areas designated by trained staff, which may include the community.
Contribute to the assessment, planning, implementing and evaluating care to patients. This to include participation in case review and assessment for admission / discharge process.
Make appropriate records in the multi-disciplinary patient electronic file, which will then be counter signed by a registered nurse.
To assist the patients personal care and record patients observations in accordance with the Care Plan.
Record and manage patients property.
Undertake specific responsibilities designated by the Unit Manager
To undertake mandatory and other training as directed by the Organisation.
To participate in continuing role / personal development using the appraisal system.
To receive line management support and supervision.
To contribute to any audit process.
To behave in a manner which does not bring the Organisation into disrepute.
Job description
Job responsibilities
The role will be a dedicated role relating to the Childrens and Young peoples place of safety (CYP POS), the person will work closely with the nurse in charge in facilitating activities within the pos suite. At other times that CPY POS is not required will work as part of a team within the unit.
To work under the direction of a registered member of nursing staff, but at times will not have direct supervision.
To carry out efficiently and effectively task and instructions assigned by the trained nurse.
To undertake only those tasks for which she / he has had instruction and is competent to fulfill.
To maintain confidentiality in respect of the patient / client at all times.
To be aware of Health and Safety at Work Act and the implications for the work environment.
To know how to report accidents and untoward incidents and to do so promptly.
To obtain knowledge of Livewells policies, procedures and practices and carry out duties in accordance with them.
To be aware of legal issues and have an understanding of the Mental Health Act.
To support community activities either on a 1:1 basis or in small groups.
To be an active member of the provision of care to the patient / client.
Co-facilitate groups with qualified staff.
To receive reports on patient care and be able to report back with observations to the nurse in charge within his / her competency.
Participate in the Plym Bridge response team which responds to any untoward incident and undertake associated training.
To work within a team providing nursing care to complex patients with increased levels of observations.
To be willing to participate actively in appropriate in-service training programmes which the manager believes to be of benefit to the individual. To assume co-responsibility for maintaining skills and knowledge levels.
To assist the registered nurse to carry out, under direction, tasks which fulfill the patients / clients physical and psychological need, as identified in the Care Plan / Assessment.
Escort patients to other departments or other areas designated by trained staff, which may include the community.
Contribute to the assessment, planning, implementing and evaluating care to patients. This to include participation in case review and assessment for admission / discharge process.
Make appropriate records in the multi-disciplinary patient electronic file, which will then be counter signed by a registered nurse.
To assist the patients personal care and record patients observations in accordance with the Care Plan.
Record and manage patients property.
Undertake specific responsibilities designated by the Unit Manager
To undertake mandatory and other training as directed by the Organisation.
To participate in continuing role / personal development using the appraisal system.
To receive line management support and supervision.
To contribute to any audit process.
To behave in a manner which does not bring the Organisation into disrepute.
Person Specification
Qualifications
Essential
- Vocational Qualification III in Healthcare or able to demonstrate the ability, skills and knowledge to work at this level
- Effective Communication Skills
- Ability to contribute to the process of and the delivery of high standard of care as planned in care programme
- Team working skills
- Ability to participate in activities with patients
Desirable
- Ability to work with minimum of supervision
- Time Management
- Computer skills
knowledge and skills
Essential
- Awareness of personal safety
- To undertake baseline physical observations
- Confidentiality
- De-escalation skills
- Understanding of the role of the Place of Safety Worker
- Ability to engage patients in activities off the Unit
- Record keeping skills
- Requirement to restrain and participate in Physical Intervention training and team work
- Motivated
- Empathetic
- Reliable
- Confidence in dealing with patients
- Ability to work in stressful conditions
- Ability to work as part of a team
Desirable
- Willingness to undertake training in relation to required skills
- Knowledge of solution focused approach
- Knowledge of CPA
Experience
Essential
- Relevant experience of working in a Mental Health setting, or the ability to show relevant experience
Desirable
- Children and Young Peoples Mental Health experience
- Working within a Multi-Disciplinary Team
Person Specification
Qualifications
Essential
- Vocational Qualification III in Healthcare or able to demonstrate the ability, skills and knowledge to work at this level
- Effective Communication Skills
- Ability to contribute to the process of and the delivery of high standard of care as planned in care programme
- Team working skills
- Ability to participate in activities with patients
Desirable
- Ability to work with minimum of supervision
- Time Management
- Computer skills
knowledge and skills
Essential
- Awareness of personal safety
- To undertake baseline physical observations
- Confidentiality
- De-escalation skills
- Understanding of the role of the Place of Safety Worker
- Ability to engage patients in activities off the Unit
- Record keeping skills
- Requirement to restrain and participate in Physical Intervention training and team work
- Motivated
- Empathetic
- Reliable
- Confidence in dealing with patients
- Ability to work in stressful conditions
- Ability to work as part of a team
Desirable
- Willingness to undertake training in relation to required skills
- Knowledge of solution focused approach
- Knowledge of CPA
Experience
Essential
- Relevant experience of working in a Mental Health setting, or the ability to show relevant experience
Desirable
- Children and Young Peoples Mental Health experience
- Working within a Multi-Disciplinary Team
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Livewell Southwest
Address
Live Well South West
4 William Prance Road
Plymouth
PL6 5ZD
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Employer details
Employer name
Livewell Southwest
Address
Live Well South West
4 William Prance Road
Plymouth
PL6 5ZD
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 29 day(s) ago
Reference: B9832-2026-NM-10373-3
Job summary
8 hours per week.
The Electroconvulsive Therapy (ECT) Department based at the Glenbourne Unit is looking to recruit a ECT Support worker.
We are seeking a new Support worker to join our established team in the continued delivery of excellent care provided to users of our service and their families. You will be someone with a passion for and experience of working within Mental Health settings and have a passion for supporting those within crisis and recovery from mental illness.
The team deliver compassionate skilled care to very vulnerable patients as both inpatient and outpatients. This role will also involve supporting carers using Triangle of care principles.
Main duties of the job
The overall job purpose of this post holder is to support the patient during their journey within the ECT department, including pre and post treatment checks and observations. This includes holding a good knowledge of physical health monitoring, escalating any concerns and reassuring patients and their families. You will also provide support to the registered nurses and the wider team in the safe delivery of treatment and ensuring that all ECTAS standards are met.
The post holder will be expected to play a proactive role in quality and service improvement working closely with the Clinical Lead and the wider ECT team.
It will be expected that Livewell SW staff demonstrate our values base in their work and interactions with people.
This role may not be eligible for sponsorship under the Skilled Worker route; please refer to the Direct Gov website for more information with regards to eligibility.
Please note that Livewell may close the job advertisement earlier than the specified deadline if a high number of applications are submitted. Therefore, we recommend you submit your application at the earliest opportunity.
All Livewell staff are expected to be able and willing to work across a 7 day service.
About us
Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values, kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Details
Date posted
02 October 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year pa, pro-rata
Contract
Permanent
Working pattern
Part-time, Job share, Flexible working
Reference number
B9832-2026-NM-10373-3
Job locations
The Glenbourne Unit
Morlaix Drive
Plymouth
Devon
PL6 5AF
United Kingdom
Job description
Job responsibilities
1. To ensure that the ECT Suite is appropriately prepared.
2. To ensure that all the equipment used during treatment has been checked and are in good working order.
3. To check that the waiting area is comfortable and private, and that a television and/ or music is available to promote a relaxed environment, if desired.
4. To ensure that oxygen, suction and medical/ surgical supplies are available for use during treatment.
5. To check that the patient’s consent form has been correctly completed and care plan is in place. That it complies with Mental Health Act requirements. To ensure the ECT care package is collated and correct, ready for use in each session.
6. To ensure that the patients’ medical notes are available on the ward during treatment, if indicated.
7. To check the patients name against his/ her identity band.
8. To ensure that the patient’s privacy and dignity is maintained at all times.
9. To ensure that the patient has been ‘nil by mouth’ for the period stated by the Anaesthetist prior to treatment, in conjunction with ECT care guidelines.
10.To adhere and complete all relevant documentation.
11.To ensure that accurate records of the patients treatment are up-to date and reflective of the treatment session.
12.To be responsible for the emergency and resuscitation equipment. To ensure it is maintained and in good working order.
13.To liaise between ward, community and medical staff.
14.To be a point of contact for ECTAS and ensure all ECTAS standards are delivered.
15.To assist in audit in relation to all aspects of ECT.
16.To be responsible for providing relevant documentation to ECTAS and Livewell Southwest.
17.Assist in the induction of all ECT staff.
18.Ensure that patients attending for ECT (and their relatives, careers where appropriate) receive information to their needs.
19.To practice in a manner consistent with the principles and standards of the service ensuring that national and local policies and guidelines are observed.
20.To ensure that the patient is fully informed about the rationale for their treatment and is involved in the implementation and evaluation of their treatment.
21.To provide support to patients following their prescribed treatment including supporting physical health and being able to recognise possible signs of decline in physical health and act accordingly.
22.Offer company and conversation both pre and post treatment if required, support patients to maintain and access a good food and fluid intake post treatment.
23.To complete all ECT checks prior to administration of ECT.
24.To work collaboratively with all disciplines and agencies involved in the ECT, acting as a resource for staff, patients, carers and relatives in relation to these services.
25.To participate in working groups as required.
26.To participate in Appraisal and Line Management.
Participate in service governance initiatives including audit, evaluation and reviews of the services.
Job description
Job responsibilities
1. To ensure that the ECT Suite is appropriately prepared.
2. To ensure that all the equipment used during treatment has been checked and are in good working order.
3. To check that the waiting area is comfortable and private, and that a television and/ or music is available to promote a relaxed environment, if desired.
4. To ensure that oxygen, suction and medical/ surgical supplies are available for use during treatment.
5. To check that the patient’s consent form has been correctly completed and care plan is in place. That it complies with Mental Health Act requirements. To ensure the ECT care package is collated and correct, ready for use in each session.
6. To ensure that the patients’ medical notes are available on the ward during treatment, if indicated.
7. To check the patients name against his/ her identity band.
8. To ensure that the patient’s privacy and dignity is maintained at all times.
9. To ensure that the patient has been ‘nil by mouth’ for the period stated by the Anaesthetist prior to treatment, in conjunction with ECT care guidelines.
10.To adhere and complete all relevant documentation.
11.To ensure that accurate records of the patients treatment are up-to date and reflective of the treatment session.
12.To be responsible for the emergency and resuscitation equipment. To ensure it is maintained and in good working order.
13.To liaise between ward, community and medical staff.
14.To be a point of contact for ECTAS and ensure all ECTAS standards are delivered.
15.To assist in audit in relation to all aspects of ECT.
16.To be responsible for providing relevant documentation to ECTAS and Livewell Southwest.
17.Assist in the induction of all ECT staff.
18.Ensure that patients attending for ECT (and their relatives, careers where appropriate) receive information to their needs.
19.To practice in a manner consistent with the principles and standards of the service ensuring that national and local policies and guidelines are observed.
20.To ensure that the patient is fully informed about the rationale for their treatment and is involved in the implementation and evaluation of their treatment.
21.To provide support to patients following their prescribed treatment including supporting physical health and being able to recognise possible signs of decline in physical health and act accordingly.
22.Offer company and conversation both pre and post treatment if required, support patients to maintain and access a good food and fluid intake post treatment.
23.To complete all ECT checks prior to administration of ECT.
24.To work collaboratively with all disciplines and agencies involved in the ECT, acting as a resource for staff, patients, carers and relatives in relation to these services.
25.To participate in working groups as required.
26.To participate in Appraisal and Line Management.
Participate in service governance initiatives including audit, evaluation and reviews of the services.
Person Specification
Experience
Essential
- Have competent level of training and experience in airway management and recovery procedures
- Experience of working in a Mental Health setting
Desirable
- Experience of working in a variety of Mental Health settings
- Acute Mental Health experience
- within an NHS type setting
- Working in a MDT
- Experience of emotional distress
- Experience of mental health services
Skills
Essential
- Communication skills
- Leadership skills
- Team work Skills
- Able to take charge
- Administration skills
- Computer skills
- Interpersonal skills
- Supervision of Junior staff
- Prioritising
- Regular training in Basic and Immediate Life Support to meet requirement of local protocols.
- Dependable, reliable and flexible working ability
- Responsible and self-motivated
- Able to manage own stress and recognise / support stress in others
- Flexible and approachable
- Ability to reflect constructively on practice
- Relate well to senior and junior staff
Desirable
- Specialist Counselling Skills
- Knowledge of ECT
- Willingness to participate in Teaching activity
- Interest in development opportunities
- Good team player
Qualifications
Essential
- Vocational Qualification Level III in Healthcare or able to demonstrate the ability, skills and knowledge to work at this level
- Effective Communication Skills
- Ability to contribute to the process of and the delivery of high standard of care as planned in care programme
- Team working skills
- Ability to participate in activities with patients
Desirable
- Record keeping skills
- Ability to work with minimum of supervision
- Time Management
- Computer skills
Knowledge
Essential
- Mental Health Act 1983
- Confidentiality
- Statutory requirements
- Networking with other agencies
- Ethical issues in relation to Mental Health
Desirable
- Knowledge of up to date ECT Guidelines
Person Specification
Experience
Essential
- Have competent level of training and experience in airway management and recovery procedures
- Experience of working in a Mental Health setting
Desirable
- Experience of working in a variety of Mental Health settings
- Acute Mental Health experience
- within an NHS type setting
- Working in a MDT
- Experience of emotional distress
- Experience of mental health services
Skills
Essential
- Communication skills
- Leadership skills
- Team work Skills
- Able to take charge
- Administration skills
- Computer skills
- Interpersonal skills
- Supervision of Junior staff
- Prioritising
- Regular training in Basic and Immediate Life Support to meet requirement of local protocols.
- Dependable, reliable and flexible working ability
- Responsible and self-motivated
- Able to manage own stress and recognise / support stress in others
- Flexible and approachable
- Ability to reflect constructively on practice
- Relate well to senior and junior staff
Desirable
- Specialist Counselling Skills
- Knowledge of ECT
- Willingness to participate in Teaching activity
- Interest in development opportunities
- Good team player
Qualifications
Essential
- Vocational Qualification Level III in Healthcare or able to demonstrate the ability, skills and knowledge to work at this level
- Effective Communication Skills
- Ability to contribute to the process of and the delivery of high standard of care as planned in care programme
- Team working skills
- Ability to participate in activities with patients
Desirable
- Record keeping skills
- Ability to work with minimum of supervision
- Time Management
- Computer skills
Knowledge
Essential
- Mental Health Act 1983
- Confidentiality
- Statutory requirements
- Networking with other agencies
- Ethical issues in relation to Mental Health
Desirable
- Knowledge of up to date ECT Guidelines
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Livewell Southwest
Address
The Glenbourne Unit
Morlaix Drive
Plymouth
Devon
PL6 5AF
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Employer details
Employer name
Livewell Southwest
Address
The Glenbourne Unit
Morlaix Drive
Plymouth
Devon
PL6 5AF
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
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Posted 1 month(s) ago
Reference: B9832-2026-PTA-1636
Job summary
Children, Young People and Families Service (CYPFS)
CYP Speech and Language TherapistBand 5, 37.5 hours (5 days) per week, permanent
The CYP Speech & Language Service has an exciting opportunity for a full-time, permanent Band 5 Speech and Language Therapist to join our busy community teams to support the delivery of speech and language interventions across the city of Plymouth.
We are looking for Band 5 therapists who will be able to work with a mixed paediatric caseload with children with speech and language needs in community clinics, early years settings and mainstream schools.
We provide a service based on the Care Aims philosophy which means you can deliver direct therapy that is matched to the childs individual needs. The service is committed to CPD, research and audit and a mentor system, clinical supervision and annual appraisal are in place.
The post holder may be required to work anywhere in the city as directed by the service team leaders, so flexibility is essential.
The closing date for applications to be submitted by: 16.10.2026
Main duties of the job
To provide an independently managed speech and language service to a mixed paediatric caseload with speech language and communication needs (SLCN) with support from senior colleagues.
To collect, identify and interpret complex case related information, undertake a range of formal and informal assessment, propose differential diagnosis based on evidence and prioritise and decide on appropriate treatment/management of CYP speech language and communication needs matched to the client/family need. To provide training and communication advice in schools, nurseries and other locations for implementation by teacher assistants and other professionals.
All Livewell Southwest staff are expected to able and willing to work across a 7 day service.
This role may not be eligible for sponsorship under the Skilled Worker route; please refer to the Direct Gov website for more information with regards to eligibility.
Please note that Livewell may close the job advertisement earlier than the specified deadline if a high number of applications are submitted. Therefore, we recommend you submit your application at the earliest opportunity.
About us
Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values, kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Details
Date posted
01 October 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year Pro rata
Contract
Permanent
Working pattern
Full-time, Part-time, Job share, Flexible working
Reference number
B9832-2026-PTA-1636
Job locations
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Four Greens Community Trust
15 Whitleigh Green
PLYMOUTH
PL5 4DD
United Kingdom
Job description
Job responsibilities
Main Duties and Responsibilities
Clinical
To independently manage personal caseload with reference to theory, published research and evidence, and agreed best practice with supervision available from senior colleagues.
To identify, collect, analyse, and interpret complex case related information and data from clients, carers and other relevant sources including cross agency working.
To undertake a range of formal and informal assessments as indicated by the presenting speech, language and communication difficulties (SLCD) and other factors, including analysis of understanding and use of voice, grammar, vocabulary, speech sounds, fluency, social use of language, non-verbal communication, carer-child interaction and play skills and make judgements from these concerning prioritisation and future management.
To propose differential diagnoses on the basis of assimilated evidence gathered from a range of assessments - some of which may be conflicting - and with reference to typical and atypical developmental norms and research evidence.
To prioritise and decide on appropriate treatment/management matched to individual client/family need from a range of options ensuring client/carers are fully involved in the decision making process.
To provide assessment and communication advice in schools, nurseries and other locations for implementation by teacher assistants and other professionals.
To be responsible for the writing and dissemination of clinical reports based on assessment and treatment findings to appropriate professionals and relevant others including legal Education Health and Care Plans and/or documentation for child protection cases.
To be responsible for admission, management and discharge of clients in relation to personal caseload with appropriate caseload supervision from senior colleagues.
To explain highly complex and sensitive case related information to meet a range of levels of understanding of clients and carers, where anxiety often acts as a barrier and co-operation is not guaranteed. To recognise that the communication difficulty may be the first indicator of deeper more complex problems and to counsel parents and carers accordingly.
To demonstrate empathy and reassurance when providing clients and carers with information that has long-term implications for lifestyle and educational and social development e.g. children whose communication difficulties are not likely to be resolved and which will affect their ability to learn with lifelong implications.
To monitor, recognise and evaluate subtle changes in the clients condition and adapt the assessment and treatment programme accordingly e.g. monitoring changes in sound production, quality and pitch.
To assess the risk to, and vulnerability of, patients and families in relation to timing and manner of treatment and amount of information provided.
To recognise the need for onward referral for second opinions, more specialist SLT intervention or multidisciplinary advice.
To negotiate with parents/carers and professionals around individual case diagnosis and management where others have less specialist knowledge and/or experience in relation to SLCD, and differences of professional judgement can occur e.g. levels of priority for treatment and impact of the communication difficulty on accessing the educational curriculum.
To allocate cases to, monitor and supervise work of speech and language therapy assistants following completion of NQP competency framework.
To initiate and/or contribute to multi-agency case discussions and management in relation to complex cases when the need for this has been identified through assessment and observation, including child protection issues, ensuring a well-coordinated care plan and pathway when professional and ethical opinions may differ.
To be responsible for raising awareness about speech and language development and disorders in relation to own personal caseload, and how to manage these in different contexts. This will include: nursery staff, teachers, teacher assistants and relevant others.
To undertake periodic supervision with more experienced colleagues and to reflect on practice with peers.
Professional
To maintain registration with the Health & Care Professions Council and the Royal College of Speech & Language Therapists.
To progress and develop professional and clinical skills across a range of speech, language and communication difficulties (SLCD) by working with more experienced staff, undertaking self-directed and more formal CPD activities and maintaining personal portfolio.
To recognise own professional and clinical boundaries and competencies and seek advice, support and training when necessary with in an individual performance review framework.
To maintain professional and service standards with adherence to local and national guidelines and clinical governance including confidentiality.
To record and update personally generated clinical observations, assessment results, and treatment and advice details in client case notes.
To participate in the Organisations Annual Appraisal Process.
To follow and implement local and national policies with elements of independent professional judgement.
To contribute to local policy and service development through the clinical governance process.
To be responsible for maintaining equipment records and the safe use and security of clinical equipment. To identify and request therapy equipment to meet caseload demands (according to service guidelines).
To provide clinical activity data and routine recording of CPD, travel, and other related activity, observing data protection guidelines.
To provide clinical and professional education and assessment of SLT students and other AHP students as required (first year post qualification) having attended appropriate training.
To take part in research and clinical audit as directed by senior staff, undertake action research with personal caseload and contribute to others research by providing data.
To be able to recognise breakdown/conflict when it occurs and seek advice and support from more senior colleagues to resolve.
Job description
Job responsibilities
Main Duties and Responsibilities
Clinical
To independently manage personal caseload with reference to theory, published research and evidence, and agreed best practice with supervision available from senior colleagues.
To identify, collect, analyse, and interpret complex case related information and data from clients, carers and other relevant sources including cross agency working.
To undertake a range of formal and informal assessments as indicated by the presenting speech, language and communication difficulties (SLCD) and other factors, including analysis of understanding and use of voice, grammar, vocabulary, speech sounds, fluency, social use of language, non-verbal communication, carer-child interaction and play skills and make judgements from these concerning prioritisation and future management.
To propose differential diagnoses on the basis of assimilated evidence gathered from a range of assessments - some of which may be conflicting - and with reference to typical and atypical developmental norms and research evidence.
To prioritise and decide on appropriate treatment/management matched to individual client/family need from a range of options ensuring client/carers are fully involved in the decision making process.
To provide assessment and communication advice in schools, nurseries and other locations for implementation by teacher assistants and other professionals.
To be responsible for the writing and dissemination of clinical reports based on assessment and treatment findings to appropriate professionals and relevant others including legal Education Health and Care Plans and/or documentation for child protection cases.
To be responsible for admission, management and discharge of clients in relation to personal caseload with appropriate caseload supervision from senior colleagues.
To explain highly complex and sensitive case related information to meet a range of levels of understanding of clients and carers, where anxiety often acts as a barrier and co-operation is not guaranteed. To recognise that the communication difficulty may be the first indicator of deeper more complex problems and to counsel parents and carers accordingly.
To demonstrate empathy and reassurance when providing clients and carers with information that has long-term implications for lifestyle and educational and social development e.g. children whose communication difficulties are not likely to be resolved and which will affect their ability to learn with lifelong implications.
To monitor, recognise and evaluate subtle changes in the clients condition and adapt the assessment and treatment programme accordingly e.g. monitoring changes in sound production, quality and pitch.
To assess the risk to, and vulnerability of, patients and families in relation to timing and manner of treatment and amount of information provided.
To recognise the need for onward referral for second opinions, more specialist SLT intervention or multidisciplinary advice.
To negotiate with parents/carers and professionals around individual case diagnosis and management where others have less specialist knowledge and/or experience in relation to SLCD, and differences of professional judgement can occur e.g. levels of priority for treatment and impact of the communication difficulty on accessing the educational curriculum.
To allocate cases to, monitor and supervise work of speech and language therapy assistants following completion of NQP competency framework.
To initiate and/or contribute to multi-agency case discussions and management in relation to complex cases when the need for this has been identified through assessment and observation, including child protection issues, ensuring a well-coordinated care plan and pathway when professional and ethical opinions may differ.
To be responsible for raising awareness about speech and language development and disorders in relation to own personal caseload, and how to manage these in different contexts. This will include: nursery staff, teachers, teacher assistants and relevant others.
To undertake periodic supervision with more experienced colleagues and to reflect on practice with peers.
Professional
To maintain registration with the Health & Care Professions Council and the Royal College of Speech & Language Therapists.
To progress and develop professional and clinical skills across a range of speech, language and communication difficulties (SLCD) by working with more experienced staff, undertaking self-directed and more formal CPD activities and maintaining personal portfolio.
To recognise own professional and clinical boundaries and competencies and seek advice, support and training when necessary with in an individual performance review framework.
To maintain professional and service standards with adherence to local and national guidelines and clinical governance including confidentiality.
To record and update personally generated clinical observations, assessment results, and treatment and advice details in client case notes.
To participate in the Organisations Annual Appraisal Process.
To follow and implement local and national policies with elements of independent professional judgement.
To contribute to local policy and service development through the clinical governance process.
To be responsible for maintaining equipment records and the safe use and security of clinical equipment. To identify and request therapy equipment to meet caseload demands (according to service guidelines).
To provide clinical activity data and routine recording of CPD, travel, and other related activity, observing data protection guidelines.
To provide clinical and professional education and assessment of SLT students and other AHP students as required (first year post qualification) having attended appropriate training.
To take part in research and clinical audit as directed by senior staff, undertake action research with personal caseload and contribute to others research by providing data.
To be able to recognise breakdown/conflict when it occurs and seek advice and support from more senior colleagues to resolve.
Person Specification
Experience
Essential
- Experience of working with a paediatric caseload
Desirable
- Experience of working unsupervised.
- Able to implement and adapt specialised treatment programmes from a range of options based on extended clinical experience.
- Able to undertake and adapt wide range of formal and informal assessments to meet patient need.
- Supervision of SLT assistants.
- Experience of providing placement education for SLT students.
Qualifications
Essential
- Specialist graduate level education in speech and language therapy.
- Membership of RCSLT.
- HCPC registration.
Knowledge
Essential
- Knowledge of a range of assessment materials and therapy approaches for children with SLCN.
Desirable
- Evidence of CPD to maintain and develop competencies and knowledge base e.g. working with more specialist staff, Specific Interest Groups (RCSLT registered), Clinical Excellence Network and short specialist courses, self-directed study.
- Knowledge and experience of clinical governance.
- Working knowledge in use of sign and symbol systems such as Makaton.
Skills
Essential
- Highly developed communication and interpersonal skills, and ability to communicate highly complex information to meet a range of levels of in understanding of clients and carers.
- Ability to recognise own clinical competencies and the need for onward referral for more specialist advice.
- Ability to reflect on practice to identify own strengths and development needs .
- Ability to demonstrate effective team working.
- Ability to work without direct supervision.
- Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
Desirable
- Ability to negotiate and explain complex case related information about speech & language development and disorders to a range of audiences.
- Ability to pass on skills to carers and other professionals to enable them to carry out communication advice for complex communication disorders.
- Ability to identify, collect, analyse, and interpret complex case related information.
Person Specification
Experience
Essential
- Experience of working with a paediatric caseload
Desirable
- Experience of working unsupervised.
- Able to implement and adapt specialised treatment programmes from a range of options based on extended clinical experience.
- Able to undertake and adapt wide range of formal and informal assessments to meet patient need.
- Supervision of SLT assistants.
- Experience of providing placement education for SLT students.
Qualifications
Essential
- Specialist graduate level education in speech and language therapy.
- Membership of RCSLT.
- HCPC registration.
Knowledge
Essential
- Knowledge of a range of assessment materials and therapy approaches for children with SLCN.
Desirable
- Evidence of CPD to maintain and develop competencies and knowledge base e.g. working with more specialist staff, Specific Interest Groups (RCSLT registered), Clinical Excellence Network and short specialist courses, self-directed study.
- Knowledge and experience of clinical governance.
- Working knowledge in use of sign and symbol systems such as Makaton.
Skills
Essential
- Highly developed communication and interpersonal skills, and ability to communicate highly complex information to meet a range of levels of in understanding of clients and carers.
- Ability to recognise own clinical competencies and the need for onward referral for more specialist advice.
- Ability to reflect on practice to identify own strengths and development needs .
- Ability to demonstrate effective team working.
- Ability to work without direct supervision.
- Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
Desirable
- Ability to negotiate and explain complex case related information about speech & language development and disorders to a range of audiences.
- Ability to pass on skills to carers and other professionals to enable them to carry out communication advice for complex communication disorders.
- Ability to identify, collect, analyse, and interpret complex case related information.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Livewell Southwest
Address
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Employer details
Employer name
Livewell Southwest
Address
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: B9832-2026-SP-1160
Job summary
22.5 hours per week maternity cover. This is a 9 month contract with a fixed end date of August 2027.
This is a fantastic opportunity to join a developing team of passionate and committed practitioners. We are looking for people who have a commitment to working with autistic people.
PASS consists of a diagnostic service for Adults (PASSAT) and a post diagnostic advice and signposting service (PASS). This post sits predominantly within the post diagnostic branch. However, we work together closely, sharing opportunities and skills to learn from each other and best meet the needs of the Autistic community.
This post will provide experience of the delivery of a social model of Psychology within a multi-disciplinary team. You will have the opportunity to provide support within clinics and community settings, such as wellbeing hubs, developing relationships within the voluntary and community sector.
This role may not be eligible for sponsorship under the Skilled Worker route, please refer to the Direct Gov website for more information with regards to eligibility.
Interviews are planned for Wednesday 21st October.
Main duties of the job
You will be working directly with autistic people; supporting people to find resolutions to the issues they face.
The post holder will apply psychological theory to underpin the delivery of a social model of support, working collaboratively with other agencies, VCSO's and teams within Livewell Southwest.
You will undertake needs based assessments that will support the development of formulation and contribute to broader clinical planning.
You provide 1:1 and group support within clinics, community settings and wellbeing hubs.
There may be the opportunity to co-facilitate psycho-educational workshops, with your colleagues or participation partners.
You may undertake audit and evaluation, providing data that helps the team identifying key areas for service improvement.
You will work closely with the teams Senior Autism Practitioner who has a social work background.
Please note that Livewell may close the job advertisement earlier than the specified deadline if a high number of applications are submitted. Therefore, we recommend you submit your application at the earliest opportunity.
All Livewell staff are expected to be able and willing to work across a 7 day service.
About us
Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values, kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Details
Date posted
01 October 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year pro-rata
Contract
Fixed term
Duration
9 months
Working pattern
Part-time, Job share, Flexible working
Reference number
B9832-2026-SP-1160
Job locations
Westbourne
Scott Business Park
Plymouth
Devon
PL2 2PQ
United Kingdom
Job description
Job responsibilities
Job responsibilities
2. JOB PURPOSE
Undertakes clinically supervised assessment and intervention work with clients with varying presentations with autism spectrum condition, people Undertakes work 1:1 with clients, with groups, and with families and professional carers.
Works to support research projects, service evaluations and clinical audits as required
3. DEPARTMENTAL POSITION
4. SCOPE AND RANGE
The development of specific services for people with Autism (who do not have a learning disability) is a new initiative in Plymouth and part of an overhaul of services across the Devon Sustainability and Transformation Partnership (STP) footprint. With the with pre-diagnostic and diagnostic services, the Post Diagnostic Autism service will be part of an integrated pathway that provides support to understand the diagnosis and steers people with a diagnosis of Autism to services and support that will help them navigate their way through life, providing coping strategies and connecting people with enduring support networks that will prevent acute episodes of poor mental health and reduce unhelpful and unnecessary hospital admissions. Further, the role will encompass a training element, providing support to other areas of service delivery within and outside of LSW in order that mainstream services are better placed to meet the needs of people with ASC
Context:
The service sits within a developing clinical pathway and part of a hub and spoke design that supports people who potentially have a diagnosis of ASC (Pre-diagnostic service) through a process of diagnosis, post diagnosis support to specialist MDT support for those with particularly complex needs.
5. MAIN DUTIES/RESPONSIBILITIES
Key Tasks and Responsibilities of the Post
- To overcome a variety of barriers to communication when working with clients who are fearful of others, unable to articulate their problems, or who think within a very different frame of reference, requiring imaginative and sensitive approaches to engagement.
- To carry out a range clinical assessments with adults with Autistic Spectrum Condition using interview skills, standardised tests and informant based measures, including screening assessments, cognitive assessments, and assessments of various emotional and/or behavioural issues. The post holder will work under supervision and undertake selected 1:1 sessions i.e. all work will be supervised but they must be able to undertake assessment and intervention work independently where needed) and group sessions.
- To work within departmental guidelines to provide input into assessments of complex psychological problems including: risk of offending; capacity; the long-term effects of childhood trauma; other complex biopsychosocial presentations.
- Be able to support the delivery of psychological interventions in 1:1 and group settings, and with families and professional carers. The caseload may include clients who have forensic backgrounds, additional physical health needs, underlying physical disability or health needs, behaviours that challenge, mental health needs and associated underlying trauma.
- To undertake joint work with other members of the multi-disciplinary team as appropriate.
- To utilise psychological theory and apply it to clinical situations in order to integrate assessment data and begin to develop psychological formulations
- To be able to communicate, by talking and writing, psychological formulations and intervention plans to the client, family members, carers and professional colleagues as appropriate.
- The post holder will be required to both provide and receive complex, sensitive or contentious information. At times this may be in the context of a highly emotive, hostile or antagonistic atmosphere.
The post holder is a community-based member of staff and will be expected to travel around the catchment area in the course of their duties.
To maintain appropriate client records as required by the employer.
To maintain clinical resources and databases as required by the team.
6. Policy and Service Development
- To comment on policy and service development documents.
- The post holder will be expected to identify and support areas of service development.
7. Human Resources
- To receive regular clinical supervision from a Registered Clinical or Forensic Psychologist. To be line managed by a CLDT group manager.
- Required to demonstrate own duties to new staff; train other health care staff in specific tasks/assessments.
- To provide teaching input on a variety of training courses including working with clients attracting a diagnosis of personality disorder, and people with autism.
Research and Development
- To assist with research, evaluation studies and clinical audit that is relevant to Plymouth CLDT. Where required, the postholder should be able to take a lead in designing and conducting such studies.
- To conduct statistical analyses using SPSS and Excel and prepare data tables, graphs, etc.
- To assist with the dissemination of the results to service users, carers, service managers, other professionals and academic audiences.
Information Technology
- To maintain clinical records within the computerised patient information system (System one clinical records).
- To be competent at word processing and the use of Office software, particularly e-mail.
- To conduct literature searches on electronic data-bases.
- To be able to use Excel & SPSS to aid in the management of data used for research purposes.
Professional development
- To undertake Continuing Professional Development in line with that recommended by the Heath & Care Professions Council and the BPS.
- To keep up to date with clinical and research developments within the post-holders areas of expertise.
The post-holder will be expected to adhere to the HCPC code of conduct and the BPS Code of Practice.
The post holder is required to comply with all relevant policies and procedures pertinent to their post. Current versions can be found on the intranet or via your manager. The areas listed below are those Livewell Southwest currently places particular emphasis on. Failure to follow correct policies and procedures may result in disciplinary action.
8.1 Risk Management
In accordance with the Risk Management Strategy, employees will participate, whenever required, with the risk management process. They will support line managers by attending mandatory and statutory training, completing incident/accident forms for every adverse event or near miss that occurs, report all defects and complaints, and communicate any dangerous situation to individuals potentially at risk.
8.2 Health and Safety at Work
You must co-operate with those in authority and others in meeting the statutory requirements and in following policies and procedures. A copy of the Health and Safety Policy is available from the intranet or from the Risk Management Department.
You are reminded that in accordance with the Health and Safety at Work Act 1974 you have a duty to take reasonable care to avoid injury to yourself and to others affected by your work activities.
You may be required to be able to undertake physical intervention training and participate in physical intervention as part of a physical intervention team and Basic Life Support (BLS).
8.3 Infection Control
Livewell Southwest is determined to eradicate healthcare-acquired infection and puts a great deal of emphasis on the responsibility of all staff to ensure their own personal and others compliance with Infection Control (including Hand Washing) Policies. All staff must comply with infection control policies and guidance, attend relevant updates and report issues of concern to their immediate line manager (if no action or explanation received, then it is the individuals responsibility to escalate their concerns to the Director of Operations or Chief Executives Office).
8.4 Safeguarding Children and Adults
All employees have a duty to safeguard and promote the welfare of children and adults and are required to act in such a way that at all times safeguards their health and wellbeing. Familiarisation with and adherence to national and local safeguarding adults and children policies is an essential requirement upon all employees. Livewell Southwest has specific safeguarding policies and in addition, employees also have a responsibility to practice and work within the multi-agency policy developed by the Safeguarding Adults Board and the Safeguarding Children Board. Staff are also required to participate in related mandatory/statutory training.
8.5 Research
For clinical posts at bands 5 and 6, there is an expectation that engagement in research will be part of this role. Therefore, an awareness of the value and relevance of research is expected and the post holder should either support existing research within their specialty area as appropriate or identify opportunities to raise awareness of research possibilities. For clinical posts at band 7 and above, the post holder will be required to actively participate in complex audits using research methodology, or participate as required in clinical trials or equipment testing, and will demonstrate high level involvement in local ongoing research projects.
The Working Time Regulations apply to all employees of Livewell Southwest. In particular, Livewell Southwest will not permit staff in all employments to work in excess of 48 hours in any one week except where there are exceptional service needs where an absolute limit of averaging over a reference period of 17 weeks would apply.
Livewell Southwest has adopted NO SMOKING and NO ALCOHOL policies for staff, which applies to all posts. Details of the policy are available on request and will be included in the statement of main terms and conditions of service of staff appointed.
Job description
Job responsibilities
Job responsibilities
2. JOB PURPOSE
Undertakes clinically supervised assessment and intervention work with clients with varying presentations with autism spectrum condition, people Undertakes work 1:1 with clients, with groups, and with families and professional carers.
Works to support research projects, service evaluations and clinical audits as required
3. DEPARTMENTAL POSITION
4. SCOPE AND RANGE
The development of specific services for people with Autism (who do not have a learning disability) is a new initiative in Plymouth and part of an overhaul of services across the Devon Sustainability and Transformation Partnership (STP) footprint. With the with pre-diagnostic and diagnostic services, the Post Diagnostic Autism service will be part of an integrated pathway that provides support to understand the diagnosis and steers people with a diagnosis of Autism to services and support that will help them navigate their way through life, providing coping strategies and connecting people with enduring support networks that will prevent acute episodes of poor mental health and reduce unhelpful and unnecessary hospital admissions. Further, the role will encompass a training element, providing support to other areas of service delivery within and outside of LSW in order that mainstream services are better placed to meet the needs of people with ASC
Context:
The service sits within a developing clinical pathway and part of a hub and spoke design that supports people who potentially have a diagnosis of ASC (Pre-diagnostic service) through a process of diagnosis, post diagnosis support to specialist MDT support for those with particularly complex needs.
5. MAIN DUTIES/RESPONSIBILITIES
Key Tasks and Responsibilities of the Post
- To overcome a variety of barriers to communication when working with clients who are fearful of others, unable to articulate their problems, or who think within a very different frame of reference, requiring imaginative and sensitive approaches to engagement.
- To carry out a range clinical assessments with adults with Autistic Spectrum Condition using interview skills, standardised tests and informant based measures, including screening assessments, cognitive assessments, and assessments of various emotional and/or behavioural issues. The post holder will work under supervision and undertake selected 1:1 sessions i.e. all work will be supervised but they must be able to undertake assessment and intervention work independently where needed) and group sessions.
- To work within departmental guidelines to provide input into assessments of complex psychological problems including: risk of offending; capacity; the long-term effects of childhood trauma; other complex biopsychosocial presentations.
- Be able to support the delivery of psychological interventions in 1:1 and group settings, and with families and professional carers. The caseload may include clients who have forensic backgrounds, additional physical health needs, underlying physical disability or health needs, behaviours that challenge, mental health needs and associated underlying trauma.
- To undertake joint work with other members of the multi-disciplinary team as appropriate.
- To utilise psychological theory and apply it to clinical situations in order to integrate assessment data and begin to develop psychological formulations
- To be able to communicate, by talking and writing, psychological formulations and intervention plans to the client, family members, carers and professional colleagues as appropriate.
- The post holder will be required to both provide and receive complex, sensitive or contentious information. At times this may be in the context of a highly emotive, hostile or antagonistic atmosphere.
The post holder is a community-based member of staff and will be expected to travel around the catchment area in the course of their duties.
To maintain appropriate client records as required by the employer.
To maintain clinical resources and databases as required by the team.
6. Policy and Service Development
- To comment on policy and service development documents.
- The post holder will be expected to identify and support areas of service development.
7. Human Resources
- To receive regular clinical supervision from a Registered Clinical or Forensic Psychologist. To be line managed by a CLDT group manager.
- Required to demonstrate own duties to new staff; train other health care staff in specific tasks/assessments.
- To provide teaching input on a variety of training courses including working with clients attracting a diagnosis of personality disorder, and people with autism.
Research and Development
- To assist with research, evaluation studies and clinical audit that is relevant to Plymouth CLDT. Where required, the postholder should be able to take a lead in designing and conducting such studies.
- To conduct statistical analyses using SPSS and Excel and prepare data tables, graphs, etc.
- To assist with the dissemination of the results to service users, carers, service managers, other professionals and academic audiences.
Information Technology
- To maintain clinical records within the computerised patient information system (System one clinical records).
- To be competent at word processing and the use of Office software, particularly e-mail.
- To conduct literature searches on electronic data-bases.
- To be able to use Excel & SPSS to aid in the management of data used for research purposes.
Professional development
- To undertake Continuing Professional Development in line with that recommended by the Heath & Care Professions Council and the BPS.
- To keep up to date with clinical and research developments within the post-holders areas of expertise.
The post-holder will be expected to adhere to the HCPC code of conduct and the BPS Code of Practice.
The post holder is required to comply with all relevant policies and procedures pertinent to their post. Current versions can be found on the intranet or via your manager. The areas listed below are those Livewell Southwest currently places particular emphasis on. Failure to follow correct policies and procedures may result in disciplinary action.
8.1 Risk Management
In accordance with the Risk Management Strategy, employees will participate, whenever required, with the risk management process. They will support line managers by attending mandatory and statutory training, completing incident/accident forms for every adverse event or near miss that occurs, report all defects and complaints, and communicate any dangerous situation to individuals potentially at risk.
8.2 Health and Safety at Work
You must co-operate with those in authority and others in meeting the statutory requirements and in following policies and procedures. A copy of the Health and Safety Policy is available from the intranet or from the Risk Management Department.
You are reminded that in accordance with the Health and Safety at Work Act 1974 you have a duty to take reasonable care to avoid injury to yourself and to others affected by your work activities.
You may be required to be able to undertake physical intervention training and participate in physical intervention as part of a physical intervention team and Basic Life Support (BLS).
8.3 Infection Control
Livewell Southwest is determined to eradicate healthcare-acquired infection and puts a great deal of emphasis on the responsibility of all staff to ensure their own personal and others compliance with Infection Control (including Hand Washing) Policies. All staff must comply with infection control policies and guidance, attend relevant updates and report issues of concern to their immediate line manager (if no action or explanation received, then it is the individuals responsibility to escalate their concerns to the Director of Operations or Chief Executives Office).
8.4 Safeguarding Children and Adults
All employees have a duty to safeguard and promote the welfare of children and adults and are required to act in such a way that at all times safeguards their health and wellbeing. Familiarisation with and adherence to national and local safeguarding adults and children policies is an essential requirement upon all employees. Livewell Southwest has specific safeguarding policies and in addition, employees also have a responsibility to practice and work within the multi-agency policy developed by the Safeguarding Adults Board and the Safeguarding Children Board. Staff are also required to participate in related mandatory/statutory training.
8.5 Research
For clinical posts at bands 5 and 6, there is an expectation that engagement in research will be part of this role. Therefore, an awareness of the value and relevance of research is expected and the post holder should either support existing research within their specialty area as appropriate or identify opportunities to raise awareness of research possibilities. For clinical posts at band 7 and above, the post holder will be required to actively participate in complex audits using research methodology, or participate as required in clinical trials or equipment testing, and will demonstrate high level involvement in local ongoing research projects.
The Working Time Regulations apply to all employees of Livewell Southwest. In particular, Livewell Southwest will not permit staff in all employments to work in excess of 48 hours in any one week except where there are exceptional service needs where an absolute limit of averaging over a reference period of 17 weeks would apply.
Livewell Southwest has adopted NO SMOKING and NO ALCOHOL policies for staff, which applies to all posts. Details of the policy are available on request and will be included in the statement of main terms and conditions of service of staff appointed.
Person Specification
Experience
Essential
- Relevant experience working with vulnerable client group/s in a care or health setting
- Experience of applying psychological models practically with people in a care or health setting
Desirable
- Experience of working with adults with Autism Spectrum Condition
- Experience of receiving clinical supervision.
- Experience of working or being with disenfranchised groups
Qualifications
Essential
- Essential
- - Degree with Graduate Basis for Registration with the British Psychological Society 2:1 or above
- - Evidence of short courses relevant to psychological models or working with a vulnerable population
Desirable
- Desirable
- - Other related academic qualifications to Masters or Doctoral level.
- - Other relevant short courses
Skills
Essential
- Effective team and co-working skills.
- Ability to reflect on and critically appraise own performance.
- Planning and decision making skills.
- Computer literacy including use of SPSS & Excel.
- Ability to work under pressure and set priorities.
- Ability to maintain effective working relationships with colleagues.
- High level of spoken and written communication and presentation skills.
- Ability to work within a highly emotive environment and with highly sensitive information.
- Ability to apply psychological theories and research methods to practice.
- Excellent organisational skills
Desirable
- Demonstrate a basic knowledge around one or more psychological theories applicable to this client
- Ability to train others.
- To have conducted psychological assessments with vulnerable client/patient groups.
- Ability to think creatively to adapt psychological models/materials for the client group
Experience
Essential
- Relevant experience working with vulnerable client group/s in a care or health setting (at least one year).
- Experience of applying psychological models practically with people in a care or health setting
Desirable
- Experience of working with adults with Autism Spectrum Condition
- Experience of receiving clinical supervision.
- Experience of working or being with disenfranchised groups
Knowledge
Essential
- Knowledge of Psychological theories
- Knowledge of the application of Psychological assessment
- Knowledge of research design
- Knowledge of relevant legislation
Desirable
- An understanding of the complexities of life living with Autistic Spectrum Condition
Person Specification
Experience
Essential
- Relevant experience working with vulnerable client group/s in a care or health setting
- Experience of applying psychological models practically with people in a care or health setting
Desirable
- Experience of working with adults with Autism Spectrum Condition
- Experience of receiving clinical supervision.
- Experience of working or being with disenfranchised groups
Qualifications
Essential
- Essential
- - Degree with Graduate Basis for Registration with the British Psychological Society 2:1 or above
- - Evidence of short courses relevant to psychological models or working with a vulnerable population
Desirable
- Desirable
- - Other related academic qualifications to Masters or Doctoral level.
- - Other relevant short courses
Skills
Essential
- Effective team and co-working skills.
- Ability to reflect on and critically appraise own performance.
- Planning and decision making skills.
- Computer literacy including use of SPSS & Excel.
- Ability to work under pressure and set priorities.
- Ability to maintain effective working relationships with colleagues.
- High level of spoken and written communication and presentation skills.
- Ability to work within a highly emotive environment and with highly sensitive information.
- Ability to apply psychological theories and research methods to practice.
- Excellent organisational skills
Desirable
- Demonstrate a basic knowledge around one or more psychological theories applicable to this client
- Ability to train others.
- To have conducted psychological assessments with vulnerable client/patient groups.
- Ability to think creatively to adapt psychological models/materials for the client group
Experience
Essential
- Relevant experience working with vulnerable client group/s in a care or health setting (at least one year).
- Experience of applying psychological models practically with people in a care or health setting
Desirable
- Experience of working with adults with Autism Spectrum Condition
- Experience of receiving clinical supervision.
- Experience of working or being with disenfranchised groups
Knowledge
Essential
- Knowledge of Psychological theories
- Knowledge of the application of Psychological assessment
- Knowledge of research design
- Knowledge of relevant legislation
Desirable
- An understanding of the complexities of life living with Autistic Spectrum Condition
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Livewell Southwest
Address
Westbourne
Scott Business Park
Plymouth
Devon
PL2 2PQ
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Employer details
Employer name
Livewell Southwest
Address
Westbourne
Scott Business Park
Plymouth
Devon
PL2 2PQ
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
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Posted 1 month(s) ago
Reference: B9832-2026-NM-10395-2
Job summary
37.5 hours per week.
An exciting opportunity has arisen to join the Wellbeing Team to help reduce health inequalities among the most disadvantaged communities in our city. The Wellbeing Team delivers public health services across Plymouth, including a wide range of activities aligned with the Public Health Outcomes Framework and the national Treating Tobacco Dependency Programme.
This role may not be eligible for sponsorship under the Skilled Worker route; please refer to the Direct Gov website for more information with regards to eligibility.
Please note that Livewell may close the job advertisement earlier than the specified deadline if a high number of applications are submitted. Therefore, we recommend you submit your application at the earliest opportunity.
All Livewell staff are expected to be able and willing to work across a 7 day service.
Main duties of the job
The core function of this post is to support the Treating Tobacco Dependency (TTD) Programme within University Hospitals Plymouth (UHP) inpatient services.
The postholder will also contribute to workstreams across the wider Wellbeing Team, providing an exciting opportunity to work across both secondary care and community settings.
As part of the national drive towards a smokefree nation, this role will focus on smoking cessation, particularly among marginalised groups and individuals with complex needs. You will influence, support and promote positive lifestyle choices and behaviours, leading to improved health outcomes and a reduction in preventable ill health.
The role involves working with a diverse range of clients in a variety of settings, using different interventions and approaches to identify potential risks to health and wellbeing. While the primary focus will be on smoking cessation, the successful postholder will also be expected to contribute to wider prevention workstreams as required.
About us
Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values, kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Details
Date posted
29 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year pa, pro-rata
Contract
Fixed term
Duration
12 months
Working pattern
Full-time, Part-time, Job share, Flexible working
Reference number
B9832-2026-NM-10395-2
Job locations
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Job description
Job responsibilities
1. JOB DETAILS
Job Title:
Health Improvement Practitioner
Band:
Band 4 AfC
Locality:
Mental Health and Wellbeing
Base:
Hybrid/ Livewell Southwest/ University Hospitals Plymouth
Responsible to:
Health Improvement Manager
2. JOB PURPOSE
The Wellbeing Team is the provider service for the Office of the Director of Public Health within Plymouth City Council. The team is responsible for several health improvement outcome measures. It provides a One You service to the public around the key lifestyles which contribute to health outcomes, for example, Smokefree, Drink Less, Eatwell and Move More programmes. The Team also runs an extensive programme of training with an emphasis on mental health and wellbeing. They also facilitate the Wellbeing at Work Programme and Workplace Wellbeing Champion Scheme.
3. DEPARTMENTAL POSITION
4. MAIN DUTIES/RESPONSIBILITIES
Carry out one-to-one interventions for behavior change after appropriate training.
Carry out group interventions for behavior change.
Liaise with partners to help reach target populations and communities.
Actively seek out Hard to Reach populations and help them to engage in health lifestyle initiatives.
Actively seek out Livewell Southwest teams who would benefit from Wellbeing training and who can help deliver brief interventions and referral to the Wellbeing Team.
Contribute to the delivery of training programmes for other professionals /interested parties internally and externally. This will include Treating Tobacco Dependency workshops and training sessions.
Contribute at network meetings and team events.
Monitor and evaluate outcomes via processes, procedures, and systems.
Give feedback on performance and local intelligence to senior management team.
Ensure that all stakeholders receive up-to-date information on a wide range of health improvement topics.
Support health fairs, and other community engagement events to deliver health promotion and brief interventions.
Contribute to the communications and marketing strategy by collecting case studies and photos.
Develop fact sheets and resources.
Act as a Health Champion, Making Every Contact Count.
Be up to date with a range of health improvement topics through competency-based learning.
Key Working Relationships:
Plymouth health Improvement team staff
The wider Plymouth Community Healthcare staff
Plymouth City Council
Secondary care staff
Primary Care
Childrens Centres
Community and Voluntary Sector organisations.
Work Development
To carry out needs assessments to identify the health improvement requirements of local neighborhoods where good health is particularly at risk
To prepare work plans in response to needs assessments.
Service Delivery
To plan delivery of interventions in partnership with key contacts
To directly deliver interventions with priority targeted groups
To advise and provide support on interventions to key contacts
To organise training for staff and volunteers within key contact groups in conjunction with training providers.
Marketing and Promotion
- To design and produce health promotion displays, presentations and publicity
To market and promote the Health Improvement Practitioner role within the priority areas.
- To advise PCH of effective interventions to promote health. This will involve advising both clinicians and commissioners via the team structure
- Collect case studies to promote success and good news stories to the media and internally
Evaluation and Monitoring
- To develop systems to enable activity and outcomes data to be collected
- To maintain appropriate records of interventions, attendance and effectiveness
- To respond to evaluation findings through development the work programme
- To carry out patent satisfaction surveys
Professional Development
- To attend appropriate training to enable the role to progress
- To acquire new skills and knowledge in response to the developing needs of the post
Skills and Responsibilities:
Communication and Relationship skills
Communication with clients who want to improve their health and wellbeing
Communication with the wider public health staff and partners who work in this area
Provide and receive complex information: barriers to understanding
Potential communications difficulties such as language and disability
Delivering training on different aspects of health promotion
Analytical and Judgement Skills
Skills for evaluating client motivation
Judgement on appropriate level and type of support required
Planning and organisational skills
Plan and organise work plan with support of line manager
Organise set up of clinics/ groups with support of team
Plan and organise case-load
Physical skills
Undertake physical activity sessions (after training)
Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
Ability to use computer and key board
Able to carry stands and equipment for events such as health fairs
Responsibility for patient and client care
Responsibility for client care delivery according to protocol and training standards
Keep records and protect data as per protocol
Provide advice, support using motivational interviewing and a range of behaviour change techniques aimed at achieving sustainable goals
Develop client self-care through education and motivation
Provide advice on medication such as Stop Smoking medications
Responsibility for policy and service development
Follow departmental policies
Contribute to the development of policy, guidance etc. through own experience and insights
Responsibility for physical and financial resources
Discuss all orders with line manager before ordering goods
Work with health promotion team on resource procurement
Check equipment as necessary
Responsibility for human resources
May be required to demonstrate responsibilities to other members of the team
Co-facilitate training to colleagues
Support staff with lifestyle interventions as appropriat
Responsibility for information resources
Keep up to date client records
Input into development of information resources such as leaflets, posters, fact sheets, website and social media
Responsibility for research and development
Participate in audits and evaluation research
Freedom to act
Follows procedures and treatment plans, some lone working
Scope and develop own work opportunities through partnerships and identification of need.
Physical Effort
Combination of sitting, standing, walking and may lift health improvement equipment and presentation equipment
Mental effort
Concentration on client support
Counselling support
Reading documents and assimilating knowledge e.g. NICE guidance
Emotional effort
Occasional exposure to clients who may be distressed due to outcome, anxiety, family problems, withdrawal etc
Working conditions
Office conditions, community centres etc. May be outside at open air events. May include institutions, traveler sites, mental health units. Some unsociable hours may be worked; evenings and weekends
Date of annual review:
Job description
Job responsibilities
1. JOB DETAILS
Job Title:
Health Improvement Practitioner
Band:
Band 4 AfC
Locality:
Mental Health and Wellbeing
Base:
Hybrid/ Livewell Southwest/ University Hospitals Plymouth
Responsible to:
Health Improvement Manager
2. JOB PURPOSE
The Wellbeing Team is the provider service for the Office of the Director of Public Health within Plymouth City Council. The team is responsible for several health improvement outcome measures. It provides a One You service to the public around the key lifestyles which contribute to health outcomes, for example, Smokefree, Drink Less, Eatwell and Move More programmes. The Team also runs an extensive programme of training with an emphasis on mental health and wellbeing. They also facilitate the Wellbeing at Work Programme and Workplace Wellbeing Champion Scheme.
3. DEPARTMENTAL POSITION
4. MAIN DUTIES/RESPONSIBILITIES
Carry out one-to-one interventions for behavior change after appropriate training.
Carry out group interventions for behavior change.
Liaise with partners to help reach target populations and communities.
Actively seek out Hard to Reach populations and help them to engage in health lifestyle initiatives.
Actively seek out Livewell Southwest teams who would benefit from Wellbeing training and who can help deliver brief interventions and referral to the Wellbeing Team.
Contribute to the delivery of training programmes for other professionals /interested parties internally and externally. This will include Treating Tobacco Dependency workshops and training sessions.
Contribute at network meetings and team events.
Monitor and evaluate outcomes via processes, procedures, and systems.
Give feedback on performance and local intelligence to senior management team.
Ensure that all stakeholders receive up-to-date information on a wide range of health improvement topics.
Support health fairs, and other community engagement events to deliver health promotion and brief interventions.
Contribute to the communications and marketing strategy by collecting case studies and photos.
Develop fact sheets and resources.
Act as a Health Champion, Making Every Contact Count.
Be up to date with a range of health improvement topics through competency-based learning.
Key Working Relationships:
Plymouth health Improvement team staff
The wider Plymouth Community Healthcare staff
Plymouth City Council
Secondary care staff
Primary Care
Childrens Centres
Community and Voluntary Sector organisations.
Work Development
To carry out needs assessments to identify the health improvement requirements of local neighborhoods where good health is particularly at risk
To prepare work plans in response to needs assessments.
Service Delivery
To plan delivery of interventions in partnership with key contacts
To directly deliver interventions with priority targeted groups
To advise and provide support on interventions to key contacts
To organise training for staff and volunteers within key contact groups in conjunction with training providers.
Marketing and Promotion
- To design and produce health promotion displays, presentations and publicity
To market and promote the Health Improvement Practitioner role within the priority areas.
- To advise PCH of effective interventions to promote health. This will involve advising both clinicians and commissioners via the team structure
- Collect case studies to promote success and good news stories to the media and internally
Evaluation and Monitoring
- To develop systems to enable activity and outcomes data to be collected
- To maintain appropriate records of interventions, attendance and effectiveness
- To respond to evaluation findings through development the work programme
- To carry out patent satisfaction surveys
Professional Development
- To attend appropriate training to enable the role to progress
- To acquire new skills and knowledge in response to the developing needs of the post
Skills and Responsibilities:
Communication and Relationship skills
Communication with clients who want to improve their health and wellbeing
Communication with the wider public health staff and partners who work in this area
Provide and receive complex information: barriers to understanding
Potential communications difficulties such as language and disability
Delivering training on different aspects of health promotion
Analytical and Judgement Skills
Skills for evaluating client motivation
Judgement on appropriate level and type of support required
Planning and organisational skills
Plan and organise work plan with support of line manager
Organise set up of clinics/ groups with support of team
Plan and organise case-load
Physical skills
Undertake physical activity sessions (after training)
Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
Ability to use computer and key board
Able to carry stands and equipment for events such as health fairs
Responsibility for patient and client care
Responsibility for client care delivery according to protocol and training standards
Keep records and protect data as per protocol
Provide advice, support using motivational interviewing and a range of behaviour change techniques aimed at achieving sustainable goals
Develop client self-care through education and motivation
Provide advice on medication such as Stop Smoking medications
Responsibility for policy and service development
Follow departmental policies
Contribute to the development of policy, guidance etc. through own experience and insights
Responsibility for physical and financial resources
Discuss all orders with line manager before ordering goods
Work with health promotion team on resource procurement
Check equipment as necessary
Responsibility for human resources
May be required to demonstrate responsibilities to other members of the team
Co-facilitate training to colleagues
Support staff with lifestyle interventions as appropriat
Responsibility for information resources
Keep up to date client records
Input into development of information resources such as leaflets, posters, fact sheets, website and social media
Responsibility for research and development
Participate in audits and evaluation research
Freedom to act
Follows procedures and treatment plans, some lone working
Scope and develop own work opportunities through partnerships and identification of need.
Physical Effort
Combination of sitting, standing, walking and may lift health improvement equipment and presentation equipment
Mental effort
Concentration on client support
Counselling support
Reading documents and assimilating knowledge e.g. NICE guidance
Emotional effort
Occasional exposure to clients who may be distressed due to outcome, anxiety, family problems, withdrawal etc
Working conditions
Office conditions, community centres etc. May be outside at open air events. May include institutions, traveler sites, mental health units. Some unsociable hours may be worked; evenings and weekends
Date of annual review:
Person Specification
Specific Skills
Essential
- Able to deliver training sessions in group sessions using effective leadership and facilitation skills.
- Ability to sustain good working relationships with local people, colleagues, external organisations and partnerships.
- Ability to self-motivate and motivate people to effect behaviour change.
- Ability to prioritise plan and manage workload.
- Monitoring analysis and evaluation of projects.
- Multi-media communication and presentation skills.
- Development of health education resources.
- IT literate.
Desirable
- Data analysis and interpretation.
- Budgetary management.
Qualifications
Essential
- NVQ level 3 in health or relevant subject and evidence of experience to diploma level or equivalent.
Desirable
- Trained Smoking Cessation Advisor (NCSCT).
- Evidence of continuing professional/personal development in health improvements/ behaviour
- change/public health.
Knowledge
Essential
- Knowledge and understanding of the psychology of behaviour change.
- Knowledge of the benefits of health improvement interventions.
- Understanding of determinants of health and health inequalities.
- Understanding and commitment to Community Development approaches.
- Knowledge of monitoring and evaluation methodology.
Desirable
- Awareness of sources of up-to-date relevant data/information i.e., national and local guidance relating to health promotion interventions.
- Knowledge of Treating Tobacco dependency/smoking cessation.
Experience
Essential
- Experience of community health promotion work
- Experience and ability to work on a one-to-one basis and with local groups on specific health initiatives.
- Demonstrable experience of working with a wide range of people and groups.
- Experience of working with and sustaining partnerships with statutory, public, private and community voluntary sector.
Desirable
- Quantitative and/or qualitative research.
- Experience of leading/developing and implementing Health Promotion Initiatives.
- Experience of delivering Smoking cessation interventions.
- Experience of working in a hospital and/or mental health setting.
Additional requirements
Essential
- Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
- Flexible hours.
- Team player.
Person Specification
Specific Skills
Essential
- Able to deliver training sessions in group sessions using effective leadership and facilitation skills.
- Ability to sustain good working relationships with local people, colleagues, external organisations and partnerships.
- Ability to self-motivate and motivate people to effect behaviour change.
- Ability to prioritise plan and manage workload.
- Monitoring analysis and evaluation of projects.
- Multi-media communication and presentation skills.
- Development of health education resources.
- IT literate.
Desirable
- Data analysis and interpretation.
- Budgetary management.
Qualifications
Essential
- NVQ level 3 in health or relevant subject and evidence of experience to diploma level or equivalent.
Desirable
- Trained Smoking Cessation Advisor (NCSCT).
- Evidence of continuing professional/personal development in health improvements/ behaviour
- change/public health.
Knowledge
Essential
- Knowledge and understanding of the psychology of behaviour change.
- Knowledge of the benefits of health improvement interventions.
- Understanding of determinants of health and health inequalities.
- Understanding and commitment to Community Development approaches.
- Knowledge of monitoring and evaluation methodology.
Desirable
- Awareness of sources of up-to-date relevant data/information i.e., national and local guidance relating to health promotion interventions.
- Knowledge of Treating Tobacco dependency/smoking cessation.
Experience
Essential
- Experience of community health promotion work
- Experience and ability to work on a one-to-one basis and with local groups on specific health initiatives.
- Demonstrable experience of working with a wide range of people and groups.
- Experience of working with and sustaining partnerships with statutory, public, private and community voluntary sector.
Desirable
- Quantitative and/or qualitative research.
- Experience of leading/developing and implementing Health Promotion Initiatives.
- Experience of delivering Smoking cessation interventions.
- Experience of working in a hospital and/or mental health setting.
Additional requirements
Essential
- Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
- Flexible hours.
- Team player.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Livewell Southwest
Address
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Employer details
Employer name
Livewell Southwest
Address
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: B9832-2026-NM-10453-2
Job summary
Proposed Interview Date 27.10.2026
Permanent - Up to 34.5 hours. per week.
An opportunity to further develop your competency & career.
An exciting opportunity has arisen as a for Band 3 Community HCA (Clinical Support Worker) within the DN Treatment Clinics/ Lower Limb Service (LLS) working across Livewell Southwest Clinics. The LLS has been successful in becoming a National Wound Care Strategy Programme (NWCSP) Implementation Site 1st tranche for the NWCSP Lower Limb Recommendations. The service has also recently been shortlisted for a HSJ award.
You will need to demonstrate a strong interest/experience in Tissue Viability & lower limb management in order to provide specialist care, in all aspects of lower limb health & skin care. Working clinically under the guidance of Registered Nurses and Nurse Associates. Effective communication & teamwork are key. Health promotion/patient education is an essential part of this role, as is collaboration with other allied healthcare professionals as Marjon University's Sports Therapists deliver our Wellbeing programme.
The DN Treatment Clinics provide care to non-housebound patients that is unavailable at their GP surgeries: , urinary catheter management, nephrostomy care & Topical Negative Pressure Therapy wound dressings.
Daily duties require periods of prolonged bandaging & the work is physically demanding. You will be required to work in a variety of treatment clinic settings across the Livewell footprint,
Main duties of the job
As a member of the DN Treatment Clinics/Wellbeing Lower Limb Service you may be required to work independently during your working day.
The post holder will demonstrate a history of interest in lower limb management and Tissue Viability.
The post holder is supported by the Community Team Manager and Specialist Service Lead and is responsible for supporting and collecting information for the holistic assessment and management of Lower Limb disease. To be highly skilled in compression bandage application techniques and wound management. Underpinning aetiology and management of patients with leg ulcers. The post holder will be required to make contemporaneous recommendations for the management of lower limb conditions and implementation of an appropriate care plans, know when to escalate to a senior member of the team. Demonstrating the principles of wound healing and management, the aim of which is to enable patients to enjoy maximum independence and optimum quality of life.
Please note that this role may not be eligible for sponsorship under the Skilled Worker route.
Please note that Livewell may close the job advertisement earlier than the specified deadline if a high number of applications are submitted. Therefore, we recommend you submit your application at the earliest opportunity.
All Livewell Southwest staff are expected to able and willing to work across a 7 day service.
About us
Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, . Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values, kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Details
Date posted
29 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year pa, pro-rata
Contract
Permanent
Working pattern
Part-time, Job share, Flexible working
Reference number
B9832-2026-NM-10453-2
Job locations
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Cumberland Centre
Devonport
Plymouth
Devon
PL14JZ
United Kingdom
Job description
Job responsibilities
Duties:
To maintain accurate records, which are confidential, contemporaneous, and legible, with all care given documented at the time.. The post holder will be expected to participate in standard of patients records by audit or peer review and have a regular open discussion with team members.
Make appropriate records in the multi-disciplinary patient file, which will then be counter-signed by a registered nurse.
To report and record incidents and near misses relating to health, safety, security, fire, physical violence, aggression and verbal abuse.
To have a working knowledge and be responsible for ensuring nurses and patients equipment is in safe working order, disposed of or returned when no longer required as per Policy and to inform Line Manager if any problems occur.
To provide holistic evidence-based/best practice care to patients in accordance with National and organisation approved policies/procedures and individual care plans.
To undertake specific clinical tasks as delegated by members of the Nursing team having once undertaken relevant training and deemed competent .Working in line with the Livewell SouthWest Delegation to band 3 and 4 support workers guidance.
To provide appropriate support and advice to family and carers, demonstrating tact and sensitivity in dealing with complex and sensitive information and negotiating a positive outcome.
To recognise and respond to any changes in patient care situations, which might include risks to self and others including adult and child protection concerns. The post holder must inform the most appropriate professional at the earliest opportunity. Be conversant with the safeguarding adult and child protection procedures and policies.
To ensure privacy, dignity and human rights are respected for patients and Carers.
To be willing to participate actively in appropriate in-service training programmes which the manager believes to be of benefit to the individual. To assume co-responsibility for maintaining skills and knowledge levels.
The post holder is required to comply with all infection control policies and guidance, attend relevant updates and report issues of concern to their immediate line manager (if no action or explanation received, then it is the individuals responsibility to escalate)
To contribute to the development, implementation and monitoring of standards.
To work within challenging and unpredictable environments e.g. patients homes which may have constraints and require adaptability.
To provide basic education and continuing support to patients, family and carers.
To identify areas of concern regarding practice and communicate to the Caseload Holder.
Management & Leadership:
To undertake designated duties as required in line with the Delegation to band 3 and 4 support worker guidance.
Only undertake work which is within own competence and to identify any work required to be undertaken by more senior staff
To identify and take responsibility in the maintaining of clinical competencies in line with the job role. Ensuring these are adequately support by clinical sign off. Identifying areas where this may be required.
To be responsible for organizing own time management on a daily basis in line with caseload demands, using own initiative and be flexible when organising own workload on a day to day basis, which is often unpredictable in order to respond to the needs of the service.
To maintain and Preserve confidentiality at all times, and be aware of the Data Protection Act, Access to Health Records and Consent for Treatment.
Complete on time and submit all necessary forms, documentation, including IT data and forward as required by the manager/organisation.
To complete and submit any necessary documentation as required by the District Nurse/Caseload Holder and District Nursing Manager.
Monitoring and ordering of stock levels and to utilise resources economically and effectively and promote cost consciousness throughout the service.
To share knowledge and information to promote a cohesive team.
To act as a role model for all staff and students demonstrating clinical skills and high standards of practice and professional conduct.
To participate in team activities so as to develop and consolidate a cohesive and supportive team ensuring openness within the team.
The post holder will be required to use a computer, being responsible for timely recording patient activities for IT data collection, dealing with e-mail queries, stock/equipment ordering.
Communication:
To demonstrate effective communication with patients, staff and other members of the multi-disciplinary team. When communicating with patients it should be at the appropriate level for patients to understand such as patients suffering from terminal illness, dementia, disability, visually impairment and/or hearing impairment.
Able to communicate the role and eligibility criteria of the District Nursing Service.
Maintain accurate and up to date patient records and inform other professionals about changes in patients condition.
Act as a patient advocate as required ensuring individual needs, preferences and choices are delivered by the Service.
The Post Holder to be supplied with mobile telephones and lone working devices for work purposes and be expected to abide by Livewell Southwest Lone working policy including the Operational procedure for lone working devices.
Education & Training:
Maintain own clinical expertise by attending meetings, study days and in-service training and learn new specialist skills required for service development. To maintain an up to date personal competency portfolio.
To attend and participate in meetings as negotiated within the team and to provide relevant timely feedback.
To participate in Reflective Practice, Practice Supervision and Appraisals and line management supervision as per policy .
Participate in the provision of community experience for all nurse learners and other professionals as appropriate.
To be encouraged to organise informal training sessions on behalf of the team using a variety of resources.
Travelling in all weather in heavy traffic to unknown areas on a daily basis, in the dark and adverse weather conditions.
Emotional Effort:
At every patient contact the post holder deals with emotional issues of patients and relatives.
At each visit staff may need to care for Patients with degenerative terminal conditions and their carers who may be children or adults within their home.
Need to deal with highly distressing and difficult family situations frequently such as grief, crisis care management with unpredictable care conditions.
Mental Effort:
Continuously interrupted, multi-tasking e.g. writing notes, answering mobile telephone call. Staff to carry a mobile telephone and are expected to be available to other staff and professionals and can be interrupted at any time.
Travelling in all weather in heavy traffic to unknown areas on a daily basis, in the dark and adverse weather conditions.
Physical Effort:
Use of hoists and other lifting equipment often in a confined space in the patients home on difficult floor surfaces e.g. carpet.
At each visit staff risk assess the need to move light furniture in patients home to allow nursing procedures to be carried out often within a confined space.
Regularly carry and transport District Nurse equipment e.g. Nursing bag, documentation Laptop, phlebotomy equipment, sphygmomamometers and blood sugar machines.
Travel for periods of time between patients homes and requiring lifting nursing bags and equipment from the car boot on each visit.
The job involves several times in a day exposure and contact to highly unpleasant working condition such as secondary smoking, bodily fluids, including sputum, vomit, blood, urine and faeces, soiled linen, fleas, lice, scabies poor hygiene standards and communicable diseases.
Occasional exposure to verbal and physical aggression and dangerous pets.
Daily working in cramped conditions within patients own homes.
Frequently exposure to heat and cold in patients homes.
Mobile phones may not work in areas where there is poor network reception. Staff will utilise lone working devices.
Job description
Job responsibilities
Duties:
To maintain accurate records, which are confidential, contemporaneous, and legible, with all care given documented at the time.. The post holder will be expected to participate in standard of patients records by audit or peer review and have a regular open discussion with team members.
Make appropriate records in the multi-disciplinary patient file, which will then be counter-signed by a registered nurse.
To report and record incidents and near misses relating to health, safety, security, fire, physical violence, aggression and verbal abuse.
To have a working knowledge and be responsible for ensuring nurses and patients equipment is in safe working order, disposed of or returned when no longer required as per Policy and to inform Line Manager if any problems occur.
To provide holistic evidence-based/best practice care to patients in accordance with National and organisation approved policies/procedures and individual care plans.
To undertake specific clinical tasks as delegated by members of the Nursing team having once undertaken relevant training and deemed competent .Working in line with the Livewell SouthWest Delegation to band 3 and 4 support workers guidance.
To provide appropriate support and advice to family and carers, demonstrating tact and sensitivity in dealing with complex and sensitive information and negotiating a positive outcome.
To recognise and respond to any changes in patient care situations, which might include risks to self and others including adult and child protection concerns. The post holder must inform the most appropriate professional at the earliest opportunity. Be conversant with the safeguarding adult and child protection procedures and policies.
To ensure privacy, dignity and human rights are respected for patients and Carers.
To be willing to participate actively in appropriate in-service training programmes which the manager believes to be of benefit to the individual. To assume co-responsibility for maintaining skills and knowledge levels.
The post holder is required to comply with all infection control policies and guidance, attend relevant updates and report issues of concern to their immediate line manager (if no action or explanation received, then it is the individuals responsibility to escalate)
To contribute to the development, implementation and monitoring of standards.
To work within challenging and unpredictable environments e.g. patients homes which may have constraints and require adaptability.
To provide basic education and continuing support to patients, family and carers.
To identify areas of concern regarding practice and communicate to the Caseload Holder.
Management & Leadership:
To undertake designated duties as required in line with the Delegation to band 3 and 4 support worker guidance.
Only undertake work which is within own competence and to identify any work required to be undertaken by more senior staff
To identify and take responsibility in the maintaining of clinical competencies in line with the job role. Ensuring these are adequately support by clinical sign off. Identifying areas where this may be required.
To be responsible for organizing own time management on a daily basis in line with caseload demands, using own initiative and be flexible when organising own workload on a day to day basis, which is often unpredictable in order to respond to the needs of the service.
To maintain and Preserve confidentiality at all times, and be aware of the Data Protection Act, Access to Health Records and Consent for Treatment.
Complete on time and submit all necessary forms, documentation, including IT data and forward as required by the manager/organisation.
To complete and submit any necessary documentation as required by the District Nurse/Caseload Holder and District Nursing Manager.
Monitoring and ordering of stock levels and to utilise resources economically and effectively and promote cost consciousness throughout the service.
To share knowledge and information to promote a cohesive team.
To act as a role model for all staff and students demonstrating clinical skills and high standards of practice and professional conduct.
To participate in team activities so as to develop and consolidate a cohesive and supportive team ensuring openness within the team.
The post holder will be required to use a computer, being responsible for timely recording patient activities for IT data collection, dealing with e-mail queries, stock/equipment ordering.
Communication:
To demonstrate effective communication with patients, staff and other members of the multi-disciplinary team. When communicating with patients it should be at the appropriate level for patients to understand such as patients suffering from terminal illness, dementia, disability, visually impairment and/or hearing impairment.
Able to communicate the role and eligibility criteria of the District Nursing Service.
Maintain accurate and up to date patient records and inform other professionals about changes in patients condition.
Act as a patient advocate as required ensuring individual needs, preferences and choices are delivered by the Service.
The Post Holder to be supplied with mobile telephones and lone working devices for work purposes and be expected to abide by Livewell Southwest Lone working policy including the Operational procedure for lone working devices.
Education & Training:
Maintain own clinical expertise by attending meetings, study days and in-service training and learn new specialist skills required for service development. To maintain an up to date personal competency portfolio.
To attend and participate in meetings as negotiated within the team and to provide relevant timely feedback.
To participate in Reflective Practice, Practice Supervision and Appraisals and line management supervision as per policy .
Participate in the provision of community experience for all nurse learners and other professionals as appropriate.
To be encouraged to organise informal training sessions on behalf of the team using a variety of resources.
Travelling in all weather in heavy traffic to unknown areas on a daily basis, in the dark and adverse weather conditions.
Emotional Effort:
At every patient contact the post holder deals with emotional issues of patients and relatives.
At each visit staff may need to care for Patients with degenerative terminal conditions and their carers who may be children or adults within their home.
Need to deal with highly distressing and difficult family situations frequently such as grief, crisis care management with unpredictable care conditions.
Mental Effort:
Continuously interrupted, multi-tasking e.g. writing notes, answering mobile telephone call. Staff to carry a mobile telephone and are expected to be available to other staff and professionals and can be interrupted at any time.
Travelling in all weather in heavy traffic to unknown areas on a daily basis, in the dark and adverse weather conditions.
Physical Effort:
Use of hoists and other lifting equipment often in a confined space in the patients home on difficult floor surfaces e.g. carpet.
At each visit staff risk assess the need to move light furniture in patients home to allow nursing procedures to be carried out often within a confined space.
Regularly carry and transport District Nurse equipment e.g. Nursing bag, documentation Laptop, phlebotomy equipment, sphygmomamometers and blood sugar machines.
Travel for periods of time between patients homes and requiring lifting nursing bags and equipment from the car boot on each visit.
The job involves several times in a day exposure and contact to highly unpleasant working condition such as secondary smoking, bodily fluids, including sputum, vomit, blood, urine and faeces, soiled linen, fleas, lice, scabies poor hygiene standards and communicable diseases.
Occasional exposure to verbal and physical aggression and dangerous pets.
Daily working in cramped conditions within patients own homes.
Frequently exposure to heat and cold in patients homes.
Mobile phones may not work in areas where there is poor network reception. Staff will utilise lone working devices.
Person Specification
Qualifications
Essential
- Maths and English GCSE grade 4 or above (A-C)
- NVQ III in Care (or evidence of working towards) or able to demonstrate the skills knowledge & ability to work to this level.
Desirable
- Care
- certificate
Knowledge & Experience
Essential
- Understanding of physical health, mental health and learning disabilities.
- Understanding of the role of Clinical support worker / Heath care assistant and boundaries
- Experience of formulating
- therapeutic relationships
- Previous experience of working within a health care setting.
- (employment, work experience
- volunteering)
Desirable
- Willingness to learn Evidence of previous professional development Evidence of recent study
Behavioural Attributes & Competencies:
Essential
- Familiar with and committed to the principles and values of the NHS.
- Demonstrate commitment to and focus on quality, promotes high standards to consistently improve patient outcomes.
- Consistently put clinicians at the heart of decision making.
- Creates and fosters a culture of openness, honesty, integrity and inclusiveness.
- Values diversity and difference.
- Uses evidence to make improvements and seeks out innovation.
- Demonstrates commitment to partnership working.
- Flexible approach to working.
- Attention to detail.
- Highly motivated with ability to influence and inspire others.
- Outcomes focused.
- Ability to act as a champion for patients/carers and their interests, ensuring the patients voice has an impact on service developments.
Experience
Essential
- Experience of formulating
- therapeutic relationships
- Previous experience of working within a health care setting.
- (employment, work experience
- volunteering)
Skills
Essential
- Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
- Effective communication and interactive skills including oral, written and IT
- Ability to use initiative and work independently
- Good time management
Person Specification
Qualifications
Essential
- Maths and English GCSE grade 4 or above (A-C)
- NVQ III in Care (or evidence of working towards) or able to demonstrate the skills knowledge & ability to work to this level.
Desirable
- Care
- certificate
Knowledge & Experience
Essential
- Understanding of physical health, mental health and learning disabilities.
- Understanding of the role of Clinical support worker / Heath care assistant and boundaries
- Experience of formulating
- therapeutic relationships
- Previous experience of working within a health care setting.
- (employment, work experience
- volunteering)
Desirable
- Willingness to learn Evidence of previous professional development Evidence of recent study
Behavioural Attributes & Competencies:
Essential
- Familiar with and committed to the principles and values of the NHS.
- Demonstrate commitment to and focus on quality, promotes high standards to consistently improve patient outcomes.
- Consistently put clinicians at the heart of decision making.
- Creates and fosters a culture of openness, honesty, integrity and inclusiveness.
- Values diversity and difference.
- Uses evidence to make improvements and seeks out innovation.
- Demonstrates commitment to partnership working.
- Flexible approach to working.
- Attention to detail.
- Highly motivated with ability to influence and inspire others.
- Outcomes focused.
- Ability to act as a champion for patients/carers and their interests, ensuring the patients voice has an impact on service developments.
Experience
Essential
- Experience of formulating
- therapeutic relationships
- Previous experience of working within a health care setting.
- (employment, work experience
- volunteering)
Skills
Essential
- Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
- Effective communication and interactive skills including oral, written and IT
- Ability to use initiative and work independently
- Good time management
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Livewell Southwest
Address
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Employer details
Employer name
Livewell Southwest
Address
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: B9832-2026-PTA-1645
Job summary
14.85 hours per week.
To assist Occupational Therapists and Physiotherapists working under supervision, in providing an Intermediate Care and Rehabilitation Service to patients to promote faster recovery from illness, prevent unnecessary acute hospital admissions, support timely discharge and maximise independent living within the recommended time frame of six to eight weeks.
This role may not be eligible for sponsorship under the Skilled Worker route; please refer to the Direct Gov website for more information with regards to eligibility.
Please note that Livewell may close the job advertisement earlier than the specified deadline if a high number of applications are submitted. Therefore, we recommend you submit your application at the earliest opportunity.
All Livewell staff are expected to be able and willing to work across a 7 day service.
Main duties of the job
To provide prescribed care packages under professional supervision, supporting independence and, where possible, preventing hospital admission by enabling patients to remain safely at home.
Assist with exercises, equipment and rehabilitation to improve mobility and function, supporting independence with daily living activities including washing, dressing, meal preparation and household tasks.
Support patients at home and in the community to regain confidence with shopping, public transport and hobbies. Undertake delegated tasks as agreed by the care team, working within own competence, accountability and limitations.
Identify and minimise risks relating to falls, moving and handling, and the home environment. Support patients, carers and relatives with safe use of specialist equipment, daily living aids and strategies to reduce risk.
Contribute to patient reviews, case conferences, goal setting and evaluation of progress, ensuring goals are specific, measurable, achievable, realistic and time-bound. Maintain dignity, privacy, preferences and beliefs, promoting a person-centred approach.
Support healthy lifestyle advice, including balanced nutrition and identifying concerns regarding poor dietary intake. Handle patient finances when required.
Undertake basic nursing procedures including simple wound management and observations where appropriate. Complete documentation, statistical data, audits, training and health and safety activities, and implement recommendations from evaluation.
About us
Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values, kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Details
Date posted
29 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year pa, pro rata
Contract
Fixed term
Duration
12 months
Working pattern
Part-time, Job share, Flexible working
Reference number
B9832-2026-PTA-1645
Job locations
Livewell Southwest
The Hayloft
Puslinch
Devon
PL82NN
United Kingdom
Job description
Job responsibilities
5. MAIN DUTIES/RESPONSIBILITIES
5.1 Responsibility for people who use our services
To provide, under the supervision of professionals, prescribed packages of care and where possible, prevent hospital admission by supporting independence with the aim of maintaining the patient in the home environment.
Under supervision assist in developing and restoring the function of the body using exercise and equipment for the patient to gain an optimum level of mobility.
Under supervision develop the patients ability to perform daily living skills that may have been temporarily impaired, e.g. washing and dressing, cooking meals in order to return to the optimum level of independence.
Work with patients, under the supervision of the professional, at home and in their local environment which may include re-familiarising them with tasks such as shopping and use of public transport and previous hobbies.
To undertake a wide range of assessed tasks that have been delegated in relation to the specific individual as agreed in the care team.
Skilled in sensitively ensuring patients are aware of their limitations and that all goals are, specific, measurable, achievable, realistic and time bound.
Participate in the review or case conference of individual clients and contribute to the evaluation and development of their progress in reaching goals.
Identify potential risk in moving and manual handling of patients and to act in a way that minimises risk.
Assist in ensuring falls risks are identified and minimised when working with patients at risk of falls.
Understand own limitations, responsibility and accountability.
Work independently using a wide range of skills.
Teach patients, carers and relatives the correct use of specialist equipment and daily living aids.
Offer information to patients, carers and relatives on how to reduce risk in their own home.
Undertake any work activities and related training as stated in Health and Safety policies and procedures.
Undertake the collating of statistical information and take part in the auditing of the service as required.
Understands how to implement recommendations and respond effectively to evaluations.
Respect individuals privacy, dignity, wishes and beliefs and by minimising any unnecessary discomfort at all times.
Ensure there is a good understanding of the individuality of each patient in order that their usual lifestyle, in most cases, is not compromised
To assist in ensuring patients understand the importance of following advice on maintaining a balanced diet and identify those patients at risk through poor dietary intake.
Work with patients, under the supervision of the professional, at home and in their local environment which may include re-familiarising them with tasks such as shopping and use of public transport and previous hobbies. Will handle patients money.
To undertake a wide range of assessed tasks that have been delegated in relation to the specific individual as agreed in the care team.
Deliver nursing procedures, e.g. simple wound management, Basic Observations and any other procedure deemed appropriate for or during the intermediate care period.
5.2 Responsibility for People Management
Take advantage of learning opportunities both within and out of the workplace as identified in the individual staff review with line manager.
Facilitate learning in others and contribute to compiling resources essential for the development of the post. Introduce new staff into the department and teach them the systems and procedures.
Participate in Appraisal, Line management and Practice Supervision as appropriate under LWSW policies.
Prioritise workload appropriately and reinforce all improvements, successes and achievements at every opportunity, supported by relevant and accurate information.
5.3 Responsibility for financial and/or physical resources
Order equipment for Therapists and to maintain stock levels.
5.4 Responsibility for administration
Collect, collate and record appropriate personally generated observations and report to the team or caseload holder any significant changes that might be detrimental to the patient.
5.5 Responsibility for implementation of policy and/or service developments
Understand how to apply changes in legislation, policies and procedures. Work with the team to suggest service developments.
5.6 Other Responsibilities
Participate in Audit as required.
6. COMMUNICATIONS AND RELATIONSHIPS
The Therapy Support Workers with liaise with the patient, carers Therapy staff Nursing staff and health and Social Care staff at the Hub. .
Communicate with a range of people on a range of matters that is appropriate to them and the situation.
Skilled in sensitively ensuring patients are aware of their limitations and that all goals are, specific, measurable, achievable, realistic and time bound.
Interact and communicate with patients, carers and relatives appropriately and effectively taking behaviour and body language into account in order to ensure information is understood by all concerned.
Communicate effectively with those who may have a physical and or mental impairment, e.g. loss of sight/hearing, depression/anxiety, stroke.
7. PHYSICAL DEMANDS OF THE JOB AND WORKING CONDITIONS.
The post holder will deliver and fit equipment daily into patients homes, carrying commodes and heavier equipment such as a Return stand aid.
The post holder will raise beds and chairs as required. .
The post holder will be involved with patient handling to enable rehabilitation, on frail and end of life patients. .
Patients will have behavioural problems and mental health diagnoses including Dementia. .
The support worker will assess the general health of the patients whilst they are having Therapy and relay any changes to registered staff.
The post holder will help patients clean themselves if they have been incontinent.
The post holder will discuss the patients condition with them offering basic advice and sign posting.
8. ADDITIONAL INFORMATION FOR ALL POSTS
The post holder is required to comply with all relevant policies and procedures pertinent to their post. Current versions can be found on the intranet or via your manager. The areas listed below are those Livewell Southwest currently places particular emphasis on. Failure to follow correct policies and procedures may result in disciplinary action.
8.1 Risk Management
In accordance with the Risk Management Strategy, employees will participate, whenever required, with the risk management process. They will support line managers by attending mandatory and statutory training, completing incident/accident forms for every adverse event or near miss that occurs, report all defects and complaints, and communicate any dangerous situation to individuals potentially at risk.
8.2 Health and Safety at Work
You must co-operate with those in authority and others in meeting the statutory requirements and in following policies and procedures. A copy of the Health and Safety Policy is available from the intranet or from the Risk Management Department.
You are reminded that in accordance with the Health and Safety at Work Act 1974 you have a duty to take reasonable care to avoid injury to yourself and to others affected by your work activities.
You will be notified where your post carries a requirement for immunisation.
You may be required to be able to undertake physical intervention training and participate in physical intervention as part of a physical intervention team and Basic Life Support (BLS).
8.3 Infection Control
Livewell Southwest is determined to eradicate healthcare-acquired infection and puts a great deal of emphasis on the responsibility of all staff to ensure their own personal and others compliance with Infection Control (including Hand Washing) Policies. All staff must comply with infection control policies and guidance, attend relevant updates and report issues of concern to their immediate line manager (if no action or explanation received, then it is the individuals responsibility to escalate their concerns to the Director of Operations or Chief Executives Office).
8.4 Safeguarding Children and Adults
All employees have a duty to safeguard and promote the welfare of children and adults and are required to act in such a way that at all times safeguards their health and wellbeing. Familiarisation with and adherence to national and local safeguarding adults and children policies is an essential requirement upon all employees. Livewell Southwest has specific safeguarding policies and in addition, employees also have a responsibility to practice and work within the multi-agency policy developed by the Safeguarding Adults Board and the Safeguarding Children Board. Staff are also required to participate in related mandatory/statutory training.
Job description
Job responsibilities
5. MAIN DUTIES/RESPONSIBILITIES
5.1 Responsibility for people who use our services
To provide, under the supervision of professionals, prescribed packages of care and where possible, prevent hospital admission by supporting independence with the aim of maintaining the patient in the home environment.
Under supervision assist in developing and restoring the function of the body using exercise and equipment for the patient to gain an optimum level of mobility.
Under supervision develop the patients ability to perform daily living skills that may have been temporarily impaired, e.g. washing and dressing, cooking meals in order to return to the optimum level of independence.
Work with patients, under the supervision of the professional, at home and in their local environment which may include re-familiarising them with tasks such as shopping and use of public transport and previous hobbies.
To undertake a wide range of assessed tasks that have been delegated in relation to the specific individual as agreed in the care team.
Skilled in sensitively ensuring patients are aware of their limitations and that all goals are, specific, measurable, achievable, realistic and time bound.
Participate in the review or case conference of individual clients and contribute to the evaluation and development of their progress in reaching goals.
Identify potential risk in moving and manual handling of patients and to act in a way that minimises risk.
Assist in ensuring falls risks are identified and minimised when working with patients at risk of falls.
Understand own limitations, responsibility and accountability.
Work independently using a wide range of skills.
Teach patients, carers and relatives the correct use of specialist equipment and daily living aids.
Offer information to patients, carers and relatives on how to reduce risk in their own home.
Undertake any work activities and related training as stated in Health and Safety policies and procedures.
Undertake the collating of statistical information and take part in the auditing of the service as required.
Understands how to implement recommendations and respond effectively to evaluations.
Respect individuals privacy, dignity, wishes and beliefs and by minimising any unnecessary discomfort at all times.
Ensure there is a good understanding of the individuality of each patient in order that their usual lifestyle, in most cases, is not compromised
To assist in ensuring patients understand the importance of following advice on maintaining a balanced diet and identify those patients at risk through poor dietary intake.
Work with patients, under the supervision of the professional, at home and in their local environment which may include re-familiarising them with tasks such as shopping and use of public transport and previous hobbies. Will handle patients money.
To undertake a wide range of assessed tasks that have been delegated in relation to the specific individual as agreed in the care team.
Deliver nursing procedures, e.g. simple wound management, Basic Observations and any other procedure deemed appropriate for or during the intermediate care period.
5.2 Responsibility for People Management
Take advantage of learning opportunities both within and out of the workplace as identified in the individual staff review with line manager.
Facilitate learning in others and contribute to compiling resources essential for the development of the post. Introduce new staff into the department and teach them the systems and procedures.
Participate in Appraisal, Line management and Practice Supervision as appropriate under LWSW policies.
Prioritise workload appropriately and reinforce all improvements, successes and achievements at every opportunity, supported by relevant and accurate information.
5.3 Responsibility for financial and/or physical resources
Order equipment for Therapists and to maintain stock levels.
5.4 Responsibility for administration
Collect, collate and record appropriate personally generated observations and report to the team or caseload holder any significant changes that might be detrimental to the patient.
5.5 Responsibility for implementation of policy and/or service developments
Understand how to apply changes in legislation, policies and procedures. Work with the team to suggest service developments.
5.6 Other Responsibilities
Participate in Audit as required.
6. COMMUNICATIONS AND RELATIONSHIPS
The Therapy Support Workers with liaise with the patient, carers Therapy staff Nursing staff and health and Social Care staff at the Hub. .
Communicate with a range of people on a range of matters that is appropriate to them and the situation.
Skilled in sensitively ensuring patients are aware of their limitations and that all goals are, specific, measurable, achievable, realistic and time bound.
Interact and communicate with patients, carers and relatives appropriately and effectively taking behaviour and body language into account in order to ensure information is understood by all concerned.
Communicate effectively with those who may have a physical and or mental impairment, e.g. loss of sight/hearing, depression/anxiety, stroke.
7. PHYSICAL DEMANDS OF THE JOB AND WORKING CONDITIONS.
The post holder will deliver and fit equipment daily into patients homes, carrying commodes and heavier equipment such as a Return stand aid.
The post holder will raise beds and chairs as required. .
The post holder will be involved with patient handling to enable rehabilitation, on frail and end of life patients. .
Patients will have behavioural problems and mental health diagnoses including Dementia. .
The support worker will assess the general health of the patients whilst they are having Therapy and relay any changes to registered staff.
The post holder will help patients clean themselves if they have been incontinent.
The post holder will discuss the patients condition with them offering basic advice and sign posting.
8. ADDITIONAL INFORMATION FOR ALL POSTS
The post holder is required to comply with all relevant policies and procedures pertinent to their post. Current versions can be found on the intranet or via your manager. The areas listed below are those Livewell Southwest currently places particular emphasis on. Failure to follow correct policies and procedures may result in disciplinary action.
8.1 Risk Management
In accordance with the Risk Management Strategy, employees will participate, whenever required, with the risk management process. They will support line managers by attending mandatory and statutory training, completing incident/accident forms for every adverse event or near miss that occurs, report all defects and complaints, and communicate any dangerous situation to individuals potentially at risk.
8.2 Health and Safety at Work
You must co-operate with those in authority and others in meeting the statutory requirements and in following policies and procedures. A copy of the Health and Safety Policy is available from the intranet or from the Risk Management Department.
You are reminded that in accordance with the Health and Safety at Work Act 1974 you have a duty to take reasonable care to avoid injury to yourself and to others affected by your work activities.
You will be notified where your post carries a requirement for immunisation.
You may be required to be able to undertake physical intervention training and participate in physical intervention as part of a physical intervention team and Basic Life Support (BLS).
8.3 Infection Control
Livewell Southwest is determined to eradicate healthcare-acquired infection and puts a great deal of emphasis on the responsibility of all staff to ensure their own personal and others compliance with Infection Control (including Hand Washing) Policies. All staff must comply with infection control policies and guidance, attend relevant updates and report issues of concern to their immediate line manager (if no action or explanation received, then it is the individuals responsibility to escalate their concerns to the Director of Operations or Chief Executives Office).
8.4 Safeguarding Children and Adults
All employees have a duty to safeguard and promote the welfare of children and adults and are required to act in such a way that at all times safeguards their health and wellbeing. Familiarisation with and adherence to national and local safeguarding adults and children policies is an essential requirement upon all employees. Livewell Southwest has specific safeguarding policies and in addition, employees also have a responsibility to practice and work within the multi-agency policy developed by the Safeguarding Adults Board and the Safeguarding Children Board. Staff are also required to participate in related mandatory/statutory training.
Person Specification
Specific skills
Essential
- Ability to work single handed.
- Ability to work under pressure and with flexibility.
- Competent listening and observation skills.
- Good communication skills, written and verbal.
- Positive interpersonal skills.
- Good co-ordination/organization skills.
- Ability to work as part of a team.
- Ability to teach technical skills/life skills to clients.
- Able to contribute to the training of other staff/students
- Ability to help run the community based groups
Experience
Essential
- Experience of working as part of a team.
- Experience of participating in supervision and Appraisal
- Working independently
Desirable
- Ability to prioritise delegated work
Qualifications
Essential
- Good standard of education
- Vocational Qualification Level III or able to demonstrate the skills, knowledge and ability to work to this level
- Written and verbal skills
- Basic IT skills
- Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport
Desirable
- GCSE English and Maths
- Vocational Qualification Level III in Intermediate Care desirable
Person Specification
Specific skills
Essential
- Ability to work single handed.
- Ability to work under pressure and with flexibility.
- Competent listening and observation skills.
- Good communication skills, written and verbal.
- Positive interpersonal skills.
- Good co-ordination/organization skills.
- Ability to work as part of a team.
- Ability to teach technical skills/life skills to clients.
- Able to contribute to the training of other staff/students
- Ability to help run the community based groups
Experience
Essential
- Experience of working as part of a team.
- Experience of participating in supervision and Appraisal
- Working independently
Desirable
- Ability to prioritise delegated work
Qualifications
Essential
- Good standard of education
- Vocational Qualification Level III or able to demonstrate the skills, knowledge and ability to work to this level
- Written and verbal skills
- Basic IT skills
- Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport
Desirable
- GCSE English and Maths
- Vocational Qualification Level III in Intermediate Care desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Livewell Southwest
Address
Livewell Southwest
The Hayloft
Puslinch
Devon
PL82NN
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Employer details
Employer name
Livewell Southwest
Address
Livewell Southwest
The Hayloft
Puslinch
Devon
PL82NN
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
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Video/Tele-Coach/Psychological Wellbeing Practitioner
Livewell Southwest View all jobs
Posted 1 month(s) ago
Reference: B9832-2026-SP-1159-2
Job summary
Location: Crownhill, Plymouth
Hours:22.2 per week (Maternity Cover) (12-hour shifts across a 24/7, 365-day service)
-
"Make a Difference When It Matters Most"
-
Are you passionate about supporting people in crisis and making a real, immediate impact? We're looking for a motivated and compassionate individual to join our Mental Health First Response Service,a forward-thinking team delivering urgent support when its needed most.
This is your chance to be part of an innovative service that combines technology, clinical expertise, and person-centred care to ensure people receive the right care, at the right time, in the right place.
-
Why Join Us?
- Be part of an innovative, digitally enabled service
- Make a meaningful difference in peoples lives every day
- Work within a supportive, skilled, multidisciplinary team
- Gain exposure to diverse cases across all age groups
- Opportunities for ongoing professional development
-
Working Pattern
This is a 24/7 service, operating every day of the year. You'll work 12-hour shifts across a 7-day rota, so flexibility is essential.
Important Information
This role may not be eligible for sponsorship under the Skilled Worker route.
Please note that Livewell may close the job advertisement earlier than the specified deadline.
All staff are expected to be able and willing to work across a 7 day service.
Main duties of the job
About the Role
As a Video / Telecoach, you'll play a vital role in responding to mental health crises through telephone and video consultations, offering psychologically informed interventions, guidance, and support.
-
You'll:
- Provide calm, compassionate support to individuals of all ages experiencing distress
- Deliver tele-coaching and crisis interventions in real time
- Triage referrals and help determine the most appropriate care pathway
- Support service users, families, and carers with advice, signposting, and practical guidance
- Support face-to-face assessments where required
-
Working Together
You'll be part of a highly collaborative, multidisciplinary team, working alongside clinicians, partner organisations, and the voluntary sector to deliver seamless care and support.
-
This role requires:
- Confidence in working with high levels of emotional distress
- Strong communication skills across digital platforms and in-person settings
- An understanding of mental health, crisis response, and community resources
-
Ready to Apply?
If you're ready to bring your skills, compassion, and resilience to a service that truly changes lives, we'd love to hear from you.
Apply today and help us be there when it matters most.
About us
Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values, kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Details
Date posted
28 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year pa, pro-rata
Contract
Fixed term
Duration
12 months
Working pattern
Part-time, Job share, Flexible working
Reference number
B9832-2026-SP-1159-2
Job locations
Crownhill Court
Tailyour Road
Plymouth
South West
PL6 5DH
United Kingdom
Job description
Job responsibilities
Communication and Working Relationship Skills
- Provide complex and sensitive information to a wide range of internal and external stakeholders (users of services, carers, multi-disciplinary staff, and other statutory / non statutory services)
- Contribute to the safe and effective day to day operations of the service managing clinical enquires
- Provide a high standard of written and verbal communication that is clear and in line with local guidance
- Role model effective communication; demonstrating empathy, respect, compassion and hope where there may be barriers to understanding.
- Communicate information in a way that makes it relevant and understandable in line with operational guidance
- Maintain professional relationships with all colleagues to ensure professional standards are met
- Promote a culture that incorporates Trust values and is recovery focused
- Supporting other services across Livewell as required.
- Available to work flexibly across the 24/7 service requirement
Analytical and Judgement Skills
- Undertake complex clinical risk assessments, based on latest empirical evidence and compliant with local policies / procedures
- Reporting of exceptions, complaints and gaps in service
- Assist in data collection for the on-going evaluation of the service
- Assist in Promotion of the Service locally and nationally as appropriate
- Act as the persons and their carers / families advocate
- Incident reporting - To report any incidents of harm or near miss in line with the Trusts incident reporting policy supporting appropriate actions are taken to reduce the risk of reoccurrence
- To assist with ensuring day to day practice reflects the highest standards of governance, clinical effectiveness, safety and person experience
- To be aware of the responsibility of all employees to maintain a safe and healthy environment
- To comply at all times with the Trusts Safer Governance related policies
- Seek advice and support from senior colleagues/line manager whenever necessary
Planning and Organisational Skills
- Ensure good documentation is provided and entered within the appropriate systems of record sharing
- Plan assessment/appointments for First Responders for service users
- Discuss and arrange appropriate emergency response as required under guidance from senior staff
- Co-ordinate any agreed lone working arrangements
- To be responsible for the prevention and control of infection
Responsibility for Persons Care, Treatment and Therapy
- Ensure that individual episodes of care are delivered in a timely, effective and integrated manner
- Promote a recovery model that empowers persons, carers and relatives to be at the forefront of decision making, owning their packages of care / treatment
- Create, implement and update care plans and risk assessments as required
- Champion persons rights and service users including: dignity, equality, diversity, choice and respect
- Provide advice and guidance regarding mental health problems
- Request and Share information on individuals coming into contact with other professionals, aligned with agreed information sharing protocols, and under guidance from senior staff
- Promoting and safeguarding the welfare of children, young people and vulnerable adults
- Implementation of NICE guidance and other statutory / best practice guidelines (if appropriate) under guidance from senior staff
- To maintain up to date knowledge of legislation, national and local policies and issues in relation to service provision
Responsibility for Policy and Service Development Implementation
- Participate in programmes of audit and research within the team as agreed, implementing the findings
- Contribute to clinical governance arrangements in order to ensure the quality of the service provided
- Involvement in the development of local systems and process that ensure the implementation of Trust policies
Responsibility for Finance, Equipment and Other Resources
- The post holder does not have financial responsibility for budgetary management
- It is the individual post holders responsibility to manage organisational resources efficiently and to suggest efficiency savings to line management as they arise
- The post holder has the responsibility to maintain the safekeeping of the organisations property
Job description
Job responsibilities
Communication and Working Relationship Skills
- Provide complex and sensitive information to a wide range of internal and external stakeholders (users of services, carers, multi-disciplinary staff, and other statutory / non statutory services)
- Contribute to the safe and effective day to day operations of the service managing clinical enquires
- Provide a high standard of written and verbal communication that is clear and in line with local guidance
- Role model effective communication; demonstrating empathy, respect, compassion and hope where there may be barriers to understanding.
- Communicate information in a way that makes it relevant and understandable in line with operational guidance
- Maintain professional relationships with all colleagues to ensure professional standards are met
- Promote a culture that incorporates Trust values and is recovery focused
- Supporting other services across Livewell as required.
- Available to work flexibly across the 24/7 service requirement
Analytical and Judgement Skills
- Undertake complex clinical risk assessments, based on latest empirical evidence and compliant with local policies / procedures
- Reporting of exceptions, complaints and gaps in service
- Assist in data collection for the on-going evaluation of the service
- Assist in Promotion of the Service locally and nationally as appropriate
- Act as the persons and their carers / families advocate
- Incident reporting - To report any incidents of harm or near miss in line with the Trusts incident reporting policy supporting appropriate actions are taken to reduce the risk of reoccurrence
- To assist with ensuring day to day practice reflects the highest standards of governance, clinical effectiveness, safety and person experience
- To be aware of the responsibility of all employees to maintain a safe and healthy environment
- To comply at all times with the Trusts Safer Governance related policies
- Seek advice and support from senior colleagues/line manager whenever necessary
Planning and Organisational Skills
- Ensure good documentation is provided and entered within the appropriate systems of record sharing
- Plan assessment/appointments for First Responders for service users
- Discuss and arrange appropriate emergency response as required under guidance from senior staff
- Co-ordinate any agreed lone working arrangements
- To be responsible for the prevention and control of infection
Responsibility for Persons Care, Treatment and Therapy
- Ensure that individual episodes of care are delivered in a timely, effective and integrated manner
- Promote a recovery model that empowers persons, carers and relatives to be at the forefront of decision making, owning their packages of care / treatment
- Create, implement and update care plans and risk assessments as required
- Champion persons rights and service users including: dignity, equality, diversity, choice and respect
- Provide advice and guidance regarding mental health problems
- Request and Share information on individuals coming into contact with other professionals, aligned with agreed information sharing protocols, and under guidance from senior staff
- Promoting and safeguarding the welfare of children, young people and vulnerable adults
- Implementation of NICE guidance and other statutory / best practice guidelines (if appropriate) under guidance from senior staff
- To maintain up to date knowledge of legislation, national and local policies and issues in relation to service provision
Responsibility for Policy and Service Development Implementation
- Participate in programmes of audit and research within the team as agreed, implementing the findings
- Contribute to clinical governance arrangements in order to ensure the quality of the service provided
- Involvement in the development of local systems and process that ensure the implementation of Trust policies
Responsibility for Finance, Equipment and Other Resources
- The post holder does not have financial responsibility for budgetary management
- It is the individual post holders responsibility to manage organisational resources efficiently and to suggest efficiency savings to line management as they arise
- The post holder has the responsibility to maintain the safekeeping of the organisations property
Person Specification
Qualifications
Essential
- Qualified to degree level in a relevant subject
- (or demonstrable equivalent experience)
Desirable
- Qualified to degree level in nursing, social work, occupational therapy, counselling, psychological therapy
Knowledge
Essential
- Evidenced based interventions relevant to the service
- Knowledge of Multi-Disciplinary Working
- Understanding of Recovery principles in Mental Health
- Knowledge and understanding of both adult and children's safeguarding guidance
- Knowledge of the Mental Health Act 1983 as amended in 2007 (The Mental Health Act 1983 is still the primary legislation in force, with the Mental Health Act 2025 only partially commenced)
- Knowledge of the Mental Capacity Act 2005 & Deprivation of Liberty safeguards
- Relevant specialist clinical/professional courses/training
Experience
Essential
- Excellent emotional resilience when repeatedly dealing with people who present with distress and crisis.
- Evidence of working with people who have experienced mental health difficulties.
- The ability to promotes ones own self care and seek support/supervision as required.
- Experience of good team working in a multi-disciplinary environment.
- Resilient in working over 24/7 shift patterns, generally 12 hrs per shift.
Desirable
- Application of evidenced based interventions relevant to the service.
Skills
Essential
- Communication and Working Relationship Skills
- Excellent communication skills including the ability to engage with users of services experiencing a wide range of complex mental health presentations
- Ability to form positive therapeutic relationships with users of services, carers and other professional bodies
- Analytical & Judgement Skills
- Ability to assess situations, make decisions, co-ordinate and organise appropriate responses
- Assessment, planning, and evaluation of mental health difficulties
- Able to risk assess
- Ability to work without direct supervision
- Experience in applying psychologically informed interventions
- Skilled in maintaining personal well-being and recognising the emotional and psychological impact that crisis and shift work can have on oneself.
Person Specification
Qualifications
Essential
- Qualified to degree level in a relevant subject
- (or demonstrable equivalent experience)
Desirable
- Qualified to degree level in nursing, social work, occupational therapy, counselling, psychological therapy
Knowledge
Essential
- Evidenced based interventions relevant to the service
- Knowledge of Multi-Disciplinary Working
- Understanding of Recovery principles in Mental Health
- Knowledge and understanding of both adult and children's safeguarding guidance
- Knowledge of the Mental Health Act 1983 as amended in 2007 (The Mental Health Act 1983 is still the primary legislation in force, with the Mental Health Act 2025 only partially commenced)
- Knowledge of the Mental Capacity Act 2005 & Deprivation of Liberty safeguards
- Relevant specialist clinical/professional courses/training
Experience
Essential
- Excellent emotional resilience when repeatedly dealing with people who present with distress and crisis.
- Evidence of working with people who have experienced mental health difficulties.
- The ability to promotes ones own self care and seek support/supervision as required.
- Experience of good team working in a multi-disciplinary environment.
- Resilient in working over 24/7 shift patterns, generally 12 hrs per shift.
Desirable
- Application of evidenced based interventions relevant to the service.
Skills
Essential
- Communication and Working Relationship Skills
- Excellent communication skills including the ability to engage with users of services experiencing a wide range of complex mental health presentations
- Ability to form positive therapeutic relationships with users of services, carers and other professional bodies
- Analytical & Judgement Skills
- Ability to assess situations, make decisions, co-ordinate and organise appropriate responses
- Assessment, planning, and evaluation of mental health difficulties
- Able to risk assess
- Ability to work without direct supervision
- Experience in applying psychologically informed interventions
- Skilled in maintaining personal well-being and recognising the emotional and psychological impact that crisis and shift work can have on oneself.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Livewell Southwest
Address
Crownhill Court
Tailyour Road
Plymouth
South West
PL6 5DH
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Employer details
Employer name
Livewell Southwest
Address
Crownhill Court
Tailyour Road
Plymouth
South West
PL6 5DH
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: B9832-2026-NM-10408-2
Job summary
37.5 hours per week
Band 5 Mental Health Practitioner
Join our CAMHS Crisis and Liaison Team at Livewell Southwest as a Band 6 Mental Health Practitioner and play a vital role in supporting children and young people at some of their most vulnerable moments. This is a rewarding role working across both community crisis responses and acute hospital settings, where you will deliver timely assessments, manage risk, and provide compassionate, trauma-informed care. We are looking for motivated, resilient practitioners who can think clearly under pressure, communicate effectively with families and partner agencies, and remain focused on safety and positive outcomes. In return, you will be part of a supportive, forward-thinking team that values staff wellbeing, encourages professional development, and is committed to delivering high-quality, responsive care across Plymouth.
This role may not be eligible for sponsorship under the Skilled Worker route.
Please note that Livewell may close the job advertisement earlier than the specified deadline if a high number of applications are submitted. Therefore, we recommend you submit your application at the earliest opportunity.
All Livewell staff are expected to be able and willing to work across a 7-day service. This role is primarily office-based, and staff are expected to be present at the team base unless otherwise agreed by their line manager in line with service needs.
Main duties of the job
You will assess and support children and young people experiencing mental health crisis in both community and hospital settings, helping them stay safe and stabilise during periods of acute distress. The role involves working closely with families, hospitals, and partner agencies to plan care, manage risk, and ensure timely decisions are made. You will be part of a fast-paced, supportive team, responding to urgent situations, contributing to safeguarding processes, and helping young people move safely through care when they need it most.
About us
Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values,kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Details
Date posted
24 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year pa, pro-rata
Contract
Permanent
Working pattern
Full-time, Part-time, Job share, Flexible working
Reference number
B9832-2026-NM-10408-2
Job locations
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
University Hospitals Plymouth Nhs Trust
Derriford Hospital, Derriford Road
Derriford
PLYMOUTH
PL6 8DH
United Kingdom
Job description
Job responsibilities
1a
To improve children and young peoples mental health through the delivery of an integrated and coordinated system of community based mental health care to children, young people, and their families, providing safe, culturally competent, effective, cost efficient, timely and accessible services that are in accordance with national and local priorities and responsive to the needs and views of local children, young people and their families.
2a
To provide clinical input to the team, delivering practice within best evidence and to the highest possible standard. The post will rotate across teams within the CAMHS service.
3a
For non-medical prescribers the role will involve the use of an evidence-based approach to assess and make an informed prescribing decision for a defined caseload of children and young people. This will be based on a clear theoretical framework and will take full account of the child or young persons developmental needs, gender, ethnicity, religion, race, ability, and sexual orientation.
4a
The post holder will be responsible for engaging and demonstrating ongoing CPD in relation to prescribing practice, and to support other clinicians undergoing the training.
5a
To contribute to a positive working environment and open learning culture, which supports high morale and commitment within the Community Mental Health Team promoting wellbeing, personal development, and continuous improvement in the standards of business activities and professional practice.
6a
The post holder will demonstrate effective skills in the assessment and reassessment of risk and complex behaviour issues and communicate concerns accurately in a timely fashion. This is inclusive of priority assessments and requires multi-agency responses to risk assessment and risk management plans.
7a
The post holder will make an autonomous decision about the treatment, time of discharge, and agree with the child, young person, and family/carers as well as multi-agency key partners. Communicate a summary of the work undertaken and how to sustain improvements made and include correspondence to General Practitioner.
8a.
To work with children/young people/families and professionals working with them, to reduce the stigma associated with mental health and contribute to the embedding of a positive message about maintaining good mental health.
9a
The post holder will be expected to draw upon experience and knowledge gained through training and practice relating to child development, child and adolescent mental health and adult mental health.
10a
The post holder is required to maintain high effective standards in the recording of clinical observations and actions, risk and risk management including child protection in health records.
11a
All roles may involve work with families at their homes, education, and community settings and at base as appropriate/required by children/young people and their families.
12a
The post holder will strongly adhere to culturally competent and anti-discriminatory practice, promote equity of opportunity, and use their professional position to empower others and challenge power imbalances where they are found to exist.
13a
The post holder will contribute to the CAMHS Duty Rota which operates daily.
14a
All CAMHS clinicians are expected to promote the mental health and emotional well-being of children and young people
15a
The post holder will play a role in encouraging and co-coordinating collaboration between all agencies by attending multi-agency meetings such as multi-agency CAF meetings, child protection case conferences, education reviews etc, to provide a mental health perspective.
16a
The post holder will develop excellent and effective communication skills, applicable to working both with young people, their families, and professional systems. Acting as a point of liaison between specialist CAMHS and universal services to ensure improved communication and collaboration via a range of different interfaces, forums, and meetings e.g., presenting at meetings within Plymouth.
17a
Maintain good activity records and provide them in a timely manner for inputting onto the electronic system.
18a
Be available for and make use of clinical supervision, child protection supervision and operational line management supervision.
19a
The Post holder is responsible for attending clinical supervision a minimum requirement of an hour per month.
20a
The post holder will need to organize their own workload under the support and supervision of Clinical Team Manager
21a
Maintain health records to the standards required by LSW.
22a
Contribute to a strong team ethos of enquiry, development, and improvement.
23a
Contribute to the development of team protocols and clinical practice, proposing changes for discussion.
24a
Participate in team meetings, for example allocation, supervision, reflective practice, case discussions.
25a
The post holder will strongly adhere to anti-oppressive and anti-discriminatory practice, promote equity of opportunity, and use their professional position to empower others and challenge power imbalances where they are found to exist.
26a
Keep up to date with CAMHS developments taking place nationally in line with service objectives.
27a
To participate in audit and quality and patient safety activity in line with service objectives.
28a
Input to the electronic system as appropriate e.g., child protection supervision coding.
29a
To be aware of and familiar with LSW policy and procedure and operate within that e.g., lone working policy.
30a
To maintain high standards of infection prevention and control in day-to-day delivery of practice.
31a
To measure and make available clinical outcome measures within an agreed system.
Job description
Job responsibilities
1a
To improve children and young peoples mental health through the delivery of an integrated and coordinated system of community based mental health care to children, young people, and their families, providing safe, culturally competent, effective, cost efficient, timely and accessible services that are in accordance with national and local priorities and responsive to the needs and views of local children, young people and their families.
2a
To provide clinical input to the team, delivering practice within best evidence and to the highest possible standard. The post will rotate across teams within the CAMHS service.
3a
For non-medical prescribers the role will involve the use of an evidence-based approach to assess and make an informed prescribing decision for a defined caseload of children and young people. This will be based on a clear theoretical framework and will take full account of the child or young persons developmental needs, gender, ethnicity, religion, race, ability, and sexual orientation.
4a
The post holder will be responsible for engaging and demonstrating ongoing CPD in relation to prescribing practice, and to support other clinicians undergoing the training.
5a
To contribute to a positive working environment and open learning culture, which supports high morale and commitment within the Community Mental Health Team promoting wellbeing, personal development, and continuous improvement in the standards of business activities and professional practice.
6a
The post holder will demonstrate effective skills in the assessment and reassessment of risk and complex behaviour issues and communicate concerns accurately in a timely fashion. This is inclusive of priority assessments and requires multi-agency responses to risk assessment and risk management plans.
7a
The post holder will make an autonomous decision about the treatment, time of discharge, and agree with the child, young person, and family/carers as well as multi-agency key partners. Communicate a summary of the work undertaken and how to sustain improvements made and include correspondence to General Practitioner.
8a.
To work with children/young people/families and professionals working with them, to reduce the stigma associated with mental health and contribute to the embedding of a positive message about maintaining good mental health.
9a
The post holder will be expected to draw upon experience and knowledge gained through training and practice relating to child development, child and adolescent mental health and adult mental health.
10a
The post holder is required to maintain high effective standards in the recording of clinical observations and actions, risk and risk management including child protection in health records.
11a
All roles may involve work with families at their homes, education, and community settings and at base as appropriate/required by children/young people and their families.
12a
The post holder will strongly adhere to culturally competent and anti-discriminatory practice, promote equity of opportunity, and use their professional position to empower others and challenge power imbalances where they are found to exist.
13a
The post holder will contribute to the CAMHS Duty Rota which operates daily.
14a
All CAMHS clinicians are expected to promote the mental health and emotional well-being of children and young people
15a
The post holder will play a role in encouraging and co-coordinating collaboration between all agencies by attending multi-agency meetings such as multi-agency CAF meetings, child protection case conferences, education reviews etc, to provide a mental health perspective.
16a
The post holder will develop excellent and effective communication skills, applicable to working both with young people, their families, and professional systems. Acting as a point of liaison between specialist CAMHS and universal services to ensure improved communication and collaboration via a range of different interfaces, forums, and meetings e.g., presenting at meetings within Plymouth.
17a
Maintain good activity records and provide them in a timely manner for inputting onto the electronic system.
18a
Be available for and make use of clinical supervision, child protection supervision and operational line management supervision.
19a
The Post holder is responsible for attending clinical supervision a minimum requirement of an hour per month.
20a
The post holder will need to organize their own workload under the support and supervision of Clinical Team Manager
21a
Maintain health records to the standards required by LSW.
22a
Contribute to a strong team ethos of enquiry, development, and improvement.
23a
Contribute to the development of team protocols and clinical practice, proposing changes for discussion.
24a
Participate in team meetings, for example allocation, supervision, reflective practice, case discussions.
25a
The post holder will strongly adhere to anti-oppressive and anti-discriminatory practice, promote equity of opportunity, and use their professional position to empower others and challenge power imbalances where they are found to exist.
26a
Keep up to date with CAMHS developments taking place nationally in line with service objectives.
27a
To participate in audit and quality and patient safety activity in line with service objectives.
28a
Input to the electronic system as appropriate e.g., child protection supervision coding.
29a
To be aware of and familiar with LSW policy and procedure and operate within that e.g., lone working policy.
30a
To maintain high standards of infection prevention and control in day-to-day delivery of practice.
31a
To measure and make available clinical outcome measures within an agreed system.
Person Specification
Experience
Essential
- Experience (both work and life related)
- Experience of working in a multi-agency and/or multi-disciplinary context.
- Experience of post-registration working with children and young people who have experienced mental health and psychological well-being difficulties.
- Experience in assessment, inc risk, care planning, intervention, and evaluation.
- Maintaining own safety in Community settings by working within relevant policy and having completed or be willing to complete breakaway training or equivalent.
- Experience of effective working with families of different cultural backgrounds.
- Experience of working within multi-agency safeguarding systems e.g., child protection conferences, child in need meetings
- Experience of managing demanding and difficult professionals/young people/colleagues
- Experience of managing your own caseload and of working with a team approach
Desirable
- Experience of service evaluation
Qualifications
Essential
- Core qualification in any Mental health modality such as Nursing / Social Worker / Psychology
- Appropriate Registration relevant to professional qualification
Desirable
- Post graduate training qualification in methods of working with children with mental health problems, e.g., counselling, systemic practice or post grad diploma in child and adolescent mental health
- Evidence of Mentorship and sign off mentor qualifications
Skills
Essential
- Mental Health and Risk assessment, care planning, evaluation and intervention skills
- Well established case management skills and good organizational skills with ability to prioritize
- Well developed communication skills both oral and written
- Commitment to anti-oppressive practice
- Ability to work in partnership and in collaboration with others, both in and out of own agency/professional background.
- Commitment to own learning and professional development.
- Reflective Practitioner
Desirable
- Culturally competent assessment and intervention skills
- Specific therapeutic skills relevant to working with children and families
- Consultation skills.
- Training skills
- Self motivating and able to work on own initiative
Circumstances
Essential
- Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
- Ability to work flexibly (hours of work and duties) both as an individual and with other colleagues in LSW and with partner agencies.
- Able to undertake the demands of the post with reasonable adjustments where required.
Knowledge
Essential
- Knowledge of relevant legislation and documents pertaining
- to children, e.g., Children Act 2004, Child Protection, National Service Framework, Every Child Matters etc. Learning Disability specific legislation and documents, Aiming High for Disabled Children, Valuing People, Mansell report, Mental Capacity Act.
- Knowledge of a range of mental health problems and disorders affecting children and young people.
- Knowledge of theories of child development and their application to practice.
- An understanding of resilience and vulnerability
Desirable
- Knowledge of different models of therapy, e.g., Applied Behavior Analysis and at least one other therapeutic modality e.g. CBT, Psychodynamic psychotherapy, solution focussed therapy etc
Person Specification
Experience
Essential
- Experience (both work and life related)
- Experience of working in a multi-agency and/or multi-disciplinary context.
- Experience of post-registration working with children and young people who have experienced mental health and psychological well-being difficulties.
- Experience in assessment, inc risk, care planning, intervention, and evaluation.
- Maintaining own safety in Community settings by working within relevant policy and having completed or be willing to complete breakaway training or equivalent.
- Experience of effective working with families of different cultural backgrounds.
- Experience of working within multi-agency safeguarding systems e.g., child protection conferences, child in need meetings
- Experience of managing demanding and difficult professionals/young people/colleagues
- Experience of managing your own caseload and of working with a team approach
Desirable
- Experience of service evaluation
Qualifications
Essential
- Core qualification in any Mental health modality such as Nursing / Social Worker / Psychology
- Appropriate Registration relevant to professional qualification
Desirable
- Post graduate training qualification in methods of working with children with mental health problems, e.g., counselling, systemic practice or post grad diploma in child and adolescent mental health
- Evidence of Mentorship and sign off mentor qualifications
Skills
Essential
- Mental Health and Risk assessment, care planning, evaluation and intervention skills
- Well established case management skills and good organizational skills with ability to prioritize
- Well developed communication skills both oral and written
- Commitment to anti-oppressive practice
- Ability to work in partnership and in collaboration with others, both in and out of own agency/professional background.
- Commitment to own learning and professional development.
- Reflective Practitioner
Desirable
- Culturally competent assessment and intervention skills
- Specific therapeutic skills relevant to working with children and families
- Consultation skills.
- Training skills
- Self motivating and able to work on own initiative
Circumstances
Essential
- Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
- Ability to work flexibly (hours of work and duties) both as an individual and with other colleagues in LSW and with partner agencies.
- Able to undertake the demands of the post with reasonable adjustments where required.
Knowledge
Essential
- Knowledge of relevant legislation and documents pertaining
- to children, e.g., Children Act 2004, Child Protection, National Service Framework, Every Child Matters etc. Learning Disability specific legislation and documents, Aiming High for Disabled Children, Valuing People, Mansell report, Mental Capacity Act.
- Knowledge of a range of mental health problems and disorders affecting children and young people.
- Knowledge of theories of child development and their application to practice.
- An understanding of resilience and vulnerability
Desirable
- Knowledge of different models of therapy, e.g., Applied Behavior Analysis and at least one other therapeutic modality e.g. CBT, Psychodynamic psychotherapy, solution focussed therapy etc
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Livewell Southwest
Address
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Employer details
Employer name
Livewell Southwest
Address
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: B9832-2026-NM-10409-2
Job summary
37.5 hours per week.
Join our CAMHS Crisis and Liaison Team at Livewell Southwest as a Band 6 Mental Health Practitioner and play a vital role in supporting children and young people at some of their most vulnerable moments. This is a rewarding role working across both community crisis responses and acute hospital settings, where you will deliver timely assessments, manage risk, and provide compassionate, trauma-informed care. We are looking for motivated, resilient practitioners who can think clearly under pressure, communicate effectively with families and partner agencies, and remain focused on safety and positive outcomes. In return, you will be part of a supportive, forward-thinking team that values staff wellbeing, encourages professional development, and is committed to delivering high-quality, responsive care across Plymouth. This role is primarily office based, and staff are expected to be present at the team base unless otherwise agreed by the pathway manager in line with service need.
Main duties of the job
You will assess and support children and young people experiencing mental health crisis in both community and hospital settings, helping them stay safe and stabilise during periods of acute distress. The role involves working closely with families, hospitals, and partner agencies to plan care, manage risk, and ensure timely decisions are made. You will be part of a fast-paced, supportive team, responding to urgent situations, contributing to safeguarding processes, and helping young people move safely through care when they need it most.
This role may not be eligible for sponsorship under the Skilled Worker route; please refer to the Direct Gov website for more information with regards to eligibility.
Please note that Livewell may close the job advertisement earlier than the specified deadline if a high number of applications are submitted. Therefore, we recommend you submit your application at the earliest opportunity.
All Livewell staff are expected to be able and willing to work across a 7 day service.
About us
Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values, kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Details
Date posted
24 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year pa, pro-rata
Contract
Permanent
Working pattern
Full-time, Part-time, Job share, Flexible working
Reference number
B9832-2026-NM-10409-2
Job locations
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
University Hospitals Plymouth
Derriford Road
Crownhill
Plymouth
Devon
PL6 8DH
United Kingdom
Job description
Job responsibilities
To improve children and young peoples mental health through the delivery of an integrated and coordinated system of community based mental health care to children, young people, and their families, providing safe, culturally competent, effective, cost efficient, timely and accessible services that are in accordance with national and local priorities and are responsive to the needs and views of local children, young people, and their families.
To support the delivery of consultation, liaison, and training to staff in Universal/targeted/specialist Services. To also provide clinical input to the team, delivering practice within best evidence and to the highest possible standard. The post sits within a multi-agency locality-based team within the city offering mental health assessment and treatment interventions in line with NICE Guidelines.
To contribute to a positive working environment and open learning culture, which supports high morale and commitment within the Community Mental Health Team promoting wellbeing, personal development, and continuous improvement in the standards of business activities and professional practice.
To work with children/young people/families and professionals working with them, to reduce the stigma associated with mental health and contribute to the embedding of a positive message about maintaining good mental health.
The Mental Health Practitioners (MHP) will be supported to develop the ability to provide specialist and autonomous, culturally competent mental health assessment, formulation of and implementation of specific care plans and review for children and young people and their families/carers following a request for involvement. The MHP will have skills that enable them to communicate that assessment in writing to the referrer and the General Practitioner. This information may also be required to be copied to any other relevant parties involved in the young persons care, with the young persons permission where appropriate.
All Mental Health Practitioners (MHP) must use an evidence-based approach to develop and implement a specialist program of intervention to a defined caseload of children and young people. These interventions will be based on a clear theoretical framework and will take full account of the child or young persons developmental needs, gender, ethnicity, religion, race, ability, and sexual orientation. The MHP will need to develop their skills and knowledge enabling them to draw on a range of therapeutic interventions, for example different psychotherapeutic models, non- verbal therapeutic approaches and other techniques adapted for use with children and young people. They will also need to develop an extensive knowledge of the full range of children and family services across all agencies.
Direct intervention by the MHP is undertaken according to the competencies of individuals. As a Band 6 clinician the expectation will be that the clinician takes a lead role in the delivery of the service and supervise the junior members of the team. It will be evidence based and informed by a clear theoretical framework. The MHP will describe the planned care within a written care plan, review, and update, which has been signed by the child/young person and/or parent/carer.
The MHP will develop the skills and knowledge enabling to choose an intervention and deliver that from a range of therapeutic modalities including systemic practice, cognitive behavioral therapy, solution focused therapy.
The post holder will be expected to draw upon experience and knowledge gained through training and practice relating to child development, child and adolescent mental health and adult mental health.
The MHP will demonstrate effective skills in the assessment and reassessment of risk and communicate concerns accurately in a timely fashion. This is inclusive of priority assessments and requires multi-agency responses to risk assessment and risk management plans.
The MHP will develop skills and knowledge enabling them to make an autonomous decision about the time of discharge, and agree with the child, young person, and family/carers as well as multi-agency key partners. Communicate a summary of the work undertaken and how to sustain improvements made and include correspondence to General Practitioner.
The MHP is required to maintain high effective standards in the recording of clinical observations and actions, risk and risk management including child protection in health records.
The MHP will provide schools, and/or other community venues, with access to individual and small group therapeutic interventions for those pupils who require it, including working with families.
All MHPs work with families at their homes, education, and community settings and at base as appropriate/required by children/young people and their families.
The MHP will strongly adhere to culturally competent and anti-discriminatory practice, promote equity of opportunity, and use their professional position to empower others and challenge power imbalances where they are found to exist.
The MHP will provide consultation to staff in partner agencies and may be required to support junior staff in attendance at meetings/ EHAT/CP meetings.
Consultation is offered to all professionals to identify the nature and level of the childs mental health need so that an appropriate CAMHS response can be defined and actioned.
Offer consultation and support to CAMHS wider system
All MHPs promote the mental health and emotional well-being of children and young people
The MHP will play a major role in encouraging and co-coordinating collaboration between all agencies by attending multi-agency meetings such as multi-agency EHAT meetings, child protection case conferences, education reviews etc., to provide a mental health perspective.
The MHP will be required to have excellent and effective communication skills, applicable to working both with young people, their families, and professional systems. Acting as a point of liaison between specialist CAMHS and universal services to ensure improved communication and collaboration via a range of different interfaces, forums, and meetings e.g., presenting at meetings within Plymouth.
The post holder will be required to contribute to the delivery of education and training to professionals in multi-agency universal services.
Contribute to team
Contribute to the development of team protocols and clinical practice, proposing changes for discussion. Maintain good activity records and input them onto the electronic recording system in a timely manner.
Maintain good activity records and provide them in a timely manner for inputting onto the electronic system.
Be available for and make use of clinical supervision, child protection supervision and operational line management supervision.
The Post holder is responsible for attending clinical supervision a minimum requirement of an hour per month.
The post holder will need to organize their own workload under the support and supervision of Clinical Team Manager
Maintain health records to the standards required by LSW
Contribute to a strong team ethos of enquiry, development, and improvement.
Contribute to the development of team protocols and clinical practice, proposing changes for discussion.
Participate in team meetings, for example allocation, supervision, reflective practice, case discussions.
The post holder will strongly adhere to anti-oppressive and anti-discriminatory practice, promote equity of opportunity, and use their professional position to empower others and challenge power imbalances where they are found to exist.
Keep up to date with CAMHS developments taking place nationally in line with service objectives.
To participate in audit and quality and patient safety activity in line with service objectives.
Input to the electronic system as appropriate e.g., child protection supervision coding.
To be aware of and familiar with LWSW policy and procedure and operate within that e.g., lone working policy.
To maintain high standards of infection prevention and control in day-to-day delivery of practice.
To measure and make available clinical outcome measures within an agreed system. This is most likely to be the CAMHS Outcomes Research Consortium.
Please refer to the relevant job description which has been attached to this job application/ advert.
Job description
Job responsibilities
To improve children and young peoples mental health through the delivery of an integrated and coordinated system of community based mental health care to children, young people, and their families, providing safe, culturally competent, effective, cost efficient, timely and accessible services that are in accordance with national and local priorities and are responsive to the needs and views of local children, young people, and their families.
To support the delivery of consultation, liaison, and training to staff in Universal/targeted/specialist Services. To also provide clinical input to the team, delivering practice within best evidence and to the highest possible standard. The post sits within a multi-agency locality-based team within the city offering mental health assessment and treatment interventions in line with NICE Guidelines.
To contribute to a positive working environment and open learning culture, which supports high morale and commitment within the Community Mental Health Team promoting wellbeing, personal development, and continuous improvement in the standards of business activities and professional practice.
To work with children/young people/families and professionals working with them, to reduce the stigma associated with mental health and contribute to the embedding of a positive message about maintaining good mental health.
The Mental Health Practitioners (MHP) will be supported to develop the ability to provide specialist and autonomous, culturally competent mental health assessment, formulation of and implementation of specific care plans and review for children and young people and their families/carers following a request for involvement. The MHP will have skills that enable them to communicate that assessment in writing to the referrer and the General Practitioner. This information may also be required to be copied to any other relevant parties involved in the young persons care, with the young persons permission where appropriate.
All Mental Health Practitioners (MHP) must use an evidence-based approach to develop and implement a specialist program of intervention to a defined caseload of children and young people. These interventions will be based on a clear theoretical framework and will take full account of the child or young persons developmental needs, gender, ethnicity, religion, race, ability, and sexual orientation. The MHP will need to develop their skills and knowledge enabling them to draw on a range of therapeutic interventions, for example different psychotherapeutic models, non- verbal therapeutic approaches and other techniques adapted for use with children and young people. They will also need to develop an extensive knowledge of the full range of children and family services across all agencies.
Direct intervention by the MHP is undertaken according to the competencies of individuals. As a Band 6 clinician the expectation will be that the clinician takes a lead role in the delivery of the service and supervise the junior members of the team. It will be evidence based and informed by a clear theoretical framework. The MHP will describe the planned care within a written care plan, review, and update, which has been signed by the child/young person and/or parent/carer.
The MHP will develop the skills and knowledge enabling to choose an intervention and deliver that from a range of therapeutic modalities including systemic practice, cognitive behavioral therapy, solution focused therapy.
The post holder will be expected to draw upon experience and knowledge gained through training and practice relating to child development, child and adolescent mental health and adult mental health.
The MHP will demonstrate effective skills in the assessment and reassessment of risk and communicate concerns accurately in a timely fashion. This is inclusive of priority assessments and requires multi-agency responses to risk assessment and risk management plans.
The MHP will develop skills and knowledge enabling them to make an autonomous decision about the time of discharge, and agree with the child, young person, and family/carers as well as multi-agency key partners. Communicate a summary of the work undertaken and how to sustain improvements made and include correspondence to General Practitioner.
The MHP is required to maintain high effective standards in the recording of clinical observations and actions, risk and risk management including child protection in health records.
The MHP will provide schools, and/or other community venues, with access to individual and small group therapeutic interventions for those pupils who require it, including working with families.
All MHPs work with families at their homes, education, and community settings and at base as appropriate/required by children/young people and their families.
The MHP will strongly adhere to culturally competent and anti-discriminatory practice, promote equity of opportunity, and use their professional position to empower others and challenge power imbalances where they are found to exist.
The MHP will provide consultation to staff in partner agencies and may be required to support junior staff in attendance at meetings/ EHAT/CP meetings.
Consultation is offered to all professionals to identify the nature and level of the childs mental health need so that an appropriate CAMHS response can be defined and actioned.
Offer consultation and support to CAMHS wider system
All MHPs promote the mental health and emotional well-being of children and young people
The MHP will play a major role in encouraging and co-coordinating collaboration between all agencies by attending multi-agency meetings such as multi-agency EHAT meetings, child protection case conferences, education reviews etc., to provide a mental health perspective.
The MHP will be required to have excellent and effective communication skills, applicable to working both with young people, their families, and professional systems. Acting as a point of liaison between specialist CAMHS and universal services to ensure improved communication and collaboration via a range of different interfaces, forums, and meetings e.g., presenting at meetings within Plymouth.
The post holder will be required to contribute to the delivery of education and training to professionals in multi-agency universal services.
Contribute to team
Contribute to the development of team protocols and clinical practice, proposing changes for discussion. Maintain good activity records and input them onto the electronic recording system in a timely manner.
Maintain good activity records and provide them in a timely manner for inputting onto the electronic system.
Be available for and make use of clinical supervision, child protection supervision and operational line management supervision.
The Post holder is responsible for attending clinical supervision a minimum requirement of an hour per month.
The post holder will need to organize their own workload under the support and supervision of Clinical Team Manager
Maintain health records to the standards required by LSW
Contribute to a strong team ethos of enquiry, development, and improvement.
Contribute to the development of team protocols and clinical practice, proposing changes for discussion.
Participate in team meetings, for example allocation, supervision, reflective practice, case discussions.
The post holder will strongly adhere to anti-oppressive and anti-discriminatory practice, promote equity of opportunity, and use their professional position to empower others and challenge power imbalances where they are found to exist.
Keep up to date with CAMHS developments taking place nationally in line with service objectives.
To participate in audit and quality and patient safety activity in line with service objectives.
Input to the electronic system as appropriate e.g., child protection supervision coding.
To be aware of and familiar with LWSW policy and procedure and operate within that e.g., lone working policy.
To maintain high standards of infection prevention and control in day-to-day delivery of practice.
To measure and make available clinical outcome measures within an agreed system. This is most likely to be the CAMHS Outcomes Research Consortium.
Please refer to the relevant job description which has been attached to this job application/ advert.
Person Specification
Circumstances
Essential
- Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
- Ability to work flexibly (hours of work and duties) both as an individual and with other colleagues in Livewell Southwest and with partner agencies.
- Able to undertake the demands of the post with reasonable adjustments where required.
Desirable
- Adjustments can be considered in accordance with the Disability Discrimination Act.
Experience
Essential
- Experience (both work and life related)
- Experience of working in a multi-agency and/or multi-disciplinary
- context.
- Experience of working with the care systems both directly with
- Children and young people and professionals within the care
- system.
- Experience of post-registration working with children and young
- people who have experienced mental health difficulties.
- Experience in assessment, inc risk, care planning, intervention, and
- evaluation.
- Maintaining own safety in Community settings by working within
- relevant policy and having completed or be willing to complete
- breakaway training or equivalent.
- Experience of effective working with families of different cultural
- backgrounds.
- Experience of working within multi-agency safeguarding systems
- e.g., child protection conferences, child in need meetings
Desirable
- Experience of service evaluation
Knowledge
Essential
- Knowledge of relevant legislation and documents pertaining
- to children, e.g., Children Act 2004, Child Protection, National Service Framework, Every Child Matters etc. Learning Disability specific legislation and documents, Aiming High for Disabled Children, Valuing People, Mansell report, Mental Capacity Act.
- Knowledge of a range of mental health problems and disorders affecting children and young people who are in care.
- Knowledge of theories of child development and their application to practice.
- An understanding of resilience and vulnerability
Desirable
- Knowledge of different models of therapy, e.g., Applied Behavior Analysis and at least one other therapeutic modality e.g., CBT, Psychodynamic psychotherapy, solution focussed therapy etc.
Qualifications
Essential
- Core qualification in any Mental health modality such as Nursing /
- CPN/ Social Work / Psychology
- Appropriate Registration relevant to professional qualification
- Post graduate training qualification in methods of working with
- children with mental health problems, e.g., counselling, systemic
- practice or post grad diploma in child and adolescent mental health
Skills
Essential
- Mental Health and Risk assessment, care planning, evaluation, and intervention skills
- Well established case management skills and good organizational skills with ability to prioritize
- Well-developed communication skills both oral and written
- Commitment to anti-oppressive practice
- Ability to work in partnership and in collaboration with others, both in and out of own agency/professional background.
- Commitment to own learning and professional development.
- Reflective Practitioner
Desirable
- Culturally competent assessment and intervention skills
- Specific therapeutic skills relevant to working with children and families
- Consultation skills.
- Training skills
- Self-motivating and able to work on own initiative
Person Specification
Circumstances
Essential
- Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
- Ability to work flexibly (hours of work and duties) both as an individual and with other colleagues in Livewell Southwest and with partner agencies.
- Able to undertake the demands of the post with reasonable adjustments where required.
Desirable
- Adjustments can be considered in accordance with the Disability Discrimination Act.
Experience
Essential
- Experience (both work and life related)
- Experience of working in a multi-agency and/or multi-disciplinary
- context.
- Experience of working with the care systems both directly with
- Children and young people and professionals within the care
- system.
- Experience of post-registration working with children and young
- people who have experienced mental health difficulties.
- Experience in assessment, inc risk, care planning, intervention, and
- evaluation.
- Maintaining own safety in Community settings by working within
- relevant policy and having completed or be willing to complete
- breakaway training or equivalent.
- Experience of effective working with families of different cultural
- backgrounds.
- Experience of working within multi-agency safeguarding systems
- e.g., child protection conferences, child in need meetings
Desirable
- Experience of service evaluation
Knowledge
Essential
- Knowledge of relevant legislation and documents pertaining
- to children, e.g., Children Act 2004, Child Protection, National Service Framework, Every Child Matters etc. Learning Disability specific legislation and documents, Aiming High for Disabled Children, Valuing People, Mansell report, Mental Capacity Act.
- Knowledge of a range of mental health problems and disorders affecting children and young people who are in care.
- Knowledge of theories of child development and their application to practice.
- An understanding of resilience and vulnerability
Desirable
- Knowledge of different models of therapy, e.g., Applied Behavior Analysis and at least one other therapeutic modality e.g., CBT, Psychodynamic psychotherapy, solution focussed therapy etc.
Qualifications
Essential
- Core qualification in any Mental health modality such as Nursing /
- CPN/ Social Work / Psychology
- Appropriate Registration relevant to professional qualification
- Post graduate training qualification in methods of working with
- children with mental health problems, e.g., counselling, systemic
- practice or post grad diploma in child and adolescent mental health
Skills
Essential
- Mental Health and Risk assessment, care planning, evaluation, and intervention skills
- Well established case management skills and good organizational skills with ability to prioritize
- Well-developed communication skills both oral and written
- Commitment to anti-oppressive practice
- Ability to work in partnership and in collaboration with others, both in and out of own agency/professional background.
- Commitment to own learning and professional development.
- Reflective Practitioner
Desirable
- Culturally competent assessment and intervention skills
- Specific therapeutic skills relevant to working with children and families
- Consultation skills.
- Training skills
- Self-motivating and able to work on own initiative
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Livewell Southwest
Address
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Employer details
Employer name
Livewell Southwest
Address
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
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Clinical Lead for Nutritional Risk Monitoring Clinic
Livewell Southwest View all jobs
Posted 1 month(s) ago
Reference: B9832-2026-NM-10483
Job summary
37.5 hours per week.
Are you passionate about ensuring safe & effective physical monitoring, and admission pathways for people with eating difficulties? This is an exciting opportunity to join Livewell Southwest as the Clinical Lead for the Nutritional Risk Monitoring Clinic within the Plymouth Eating Disorder Pathway.
This new role will provide clinical leadership to a dedicated team delivering specialist physical health monitoring for people experiencing eating disorders & disordered eating. Working within a developing pathway, you will lead service delivery, provide expert clinical guidance, support multidisciplinary decision-making, & help shape a responsive clinic for those requiring monitoring, including hospital admission when necessary.
We are looking for an experienced and compassionate clinician who thrives in leadership, enjoys service development, and is committed to delivering safe, high-quality, person-centred care. You will work alongside skilled colleagues across the Eating Disorder Service, Eating Disorder Intensive Treatment Team, primary care and wider partner organisations, helping to shape the future of eating disorder care in Plymouth.
This is a unique opportunity to develop a new clinic, influence clinical practice, support staff development, and make a meaningful difference to the lives of people affected by eating difficulties. If you are an innovative leader with a passion for improving physical and mental health outcomes, we would love to hear from you.
Main duties of the job
As Clinical Lead for the Nutritional Risk Monitoring Clinic, you will provide operational, managerial & clinical leadership for a specialist physical health monitoring clinic supporting people with eating disorders and disordered eating. You will oversee the day-to-day running of the clinic, ensuring the delivery of safe, effective & high-quality care, while providing expert advice & guidance to the wider team on physical & mental health risk, safeguarding, care planning & clinical decision-making.
A key aspect of the role will be leading & developing this innovative clinic, helping to shape pathways for individuals requiring enhanced support, including escalation to acute hospital settings where necessary. You will work collaboratively with colleagues across the Plymouth Eating Disorder Service, Eating Disorder Intensive Treatment Team, primary care, acute hospitals and wider partner agencies to ensure joined-up, person-centred care.
You will provide leadership, supervision & support to staff, contribute to quality improvement, audit & service development initiatives, & promote best practice across the pathway. The role requires strong clinical leadership skills, the ability to manage complexity & risk, & a commitment.
This role may not be eligible for sponsorship under the Skilled Worker route.
Please note that we may close the job advertisement earlier than the specified deadline.
All staff are expected to be able and willing to work across a 7 day service.
About us
Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values, kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Details
Date posted
23 September 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£49,387 to £56,515 a year pa, pro-rata
Contract
Permanent
Working pattern
Full-time, Part-time, Job share, Flexible working
Reference number
B9832-2026-NM-10483
Job locations
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Job description
Job responsibilities
The Clinical Lead for the Nutritional Risk Monitoring Clinic will provide clinical leadership for a specialist physical health monitoring clinic within the Plymouth Eating Disorder Pathway. The post holder will oversee the day-to-day operation of the clinic, provide expert clinical advice and support to staff, and ensure the delivery of safe, effective and high-quality care for people experiencing eating disorders and disordered eating.
The role includes supporting risk assessment and management, contributing to multidisciplinary decision-making, liaising with partner agencies, and escalating care when required. The post holder will work closely with colleagues across the Eating Disorder Service, Eating Disorder Intensive Treatment Team, primary care and acute services to ensure coordinated, person-centred care.
As this is a developing clinic, within a developing pathway, the post holder will play a key role in shaping and developing the Nutritional Risk Monitoring Clinic and admission pathways, supporting service improvement, clinical governance, staff development and the delivery of best practice across the eating disorder pathway.
Please refer to JD and person specification for full details of role.
Job description
Job responsibilities
The Clinical Lead for the Nutritional Risk Monitoring Clinic will provide clinical leadership for a specialist physical health monitoring clinic within the Plymouth Eating Disorder Pathway. The post holder will oversee the day-to-day operation of the clinic, provide expert clinical advice and support to staff, and ensure the delivery of safe, effective and high-quality care for people experiencing eating disorders and disordered eating.
The role includes supporting risk assessment and management, contributing to multidisciplinary decision-making, liaising with partner agencies, and escalating care when required. The post holder will work closely with colleagues across the Eating Disorder Service, Eating Disorder Intensive Treatment Team, primary care and acute services to ensure coordinated, person-centred care.
As this is a developing clinic, within a developing pathway, the post holder will play a key role in shaping and developing the Nutritional Risk Monitoring Clinic and admission pathways, supporting service improvement, clinical governance, staff development and the delivery of best practice across the eating disorder pathway.
Please refer to JD and person specification for full details of role.
Person Specification
Knowledge
Essential
- Knowledge of how to undertake a set of clinical observations including: weight, blood pressure sitting and standing, pulse, respirations, temperature, oxygen saturation.
- Knowledge of physical health assessment.
- Knowledge of a range of mental health conditions.
- Knowledge of eating disorders.
- Knowledge of legal frameworks such as Mental Health Act, Mental Capacity Act
- etc.
Desirable
- Knowledge of the difference between an eating disorder and disordered eating.
- Knowledge of the Plymouth Eating Disorder Pathway.
- Knowledge of the Medical Emergencies for Eating Disorders (MEEDS).
Experience
Essential
- Experience of working with those who are acutely unwell with their mental health.
- Experience of working within a mental health setting.
- Experience of working with those who are unwell with their physical health.
- Experience of line managing other staff.
- Experience of being within a leadership role.
- Experience of leading on a quality improvement project.
- Experience of working with those who are highly distressed.
- Experience of undertaking assessments.
- Experience of holding risk, in a way that is safe for the patient and teams involved in care.
- Experience in requesting Mental Health Act Assessments.
- Experience in chairing case discussions/professional meetings.
- Senior level experience of working in a multi-disciplinary team.
- Competence with clients with complex needs, communication issues and/or challenging behaviour.
Desirable
- Experience of working with those who have either an eating disorder or disorder eating.
- Experience of responding to physical and psychological risk in those with eating difficulties.
- Experience of working with those who are resistant to change.
- Experience of assessing physical and psychological risk in those that have either an eating disorder or disordered eating and responding appropriately.
- Experience of undertaking assessments.
- Experience in developing pathways and services.
Skills
Essential
- An ability to be able to use highly developed interpersonal and
- communication skills to impact on the behaviour and views of clients with severely challenging, sometimes life threatening behaviours on a frequent basis.
- Ability to undertake a full set of physical observations.
- Ability to respond appropriately to both a physical health and mental health crisis.
- Ability to advocate for those engaging with the service.
- Ability to challenge information service users may provide, compassionately.
- Ability to undertake a thorough physical and mental health assessment.
- Ability to service develop.
- Demonstrate a high level of empathy, self- awareness and emotional
- resilience having to cope with emotionally demanding situations on a frequent basis.
- Able to use advanced analytical skills and to concentrate for prolonged periods during emotive and stressful situations.
- Ability to demonstrate a high level of time management and organisational skills.
- Able to work within codes of practice of NMC policies and procedures.
- Highly specialist skills demonstrating varied comprehensive clinical experience in order to deliver best practice for a range of complex conditions.
- An effective team worker who is empathetic and approachable.
- Proactive, with an ability to set up new initiatives.
- Flexible regarding duties and ability to cope with change.
- Ability to take ownership and leadership of new projects, national initiatives and service development.
- Ability to work under pressure and to manage crisis and risk management.
- Ability to work within a structured care pathway across two different services.
Desirable
- Ability to undertake Venepuncture.
- Ability to undertake an ECG.
- Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public.
Qualifications
Essential
- RMN/Dip HE/BSc Mental Health Nursing with relevant experience.
- NMC registration.
- Significant relevant experience and/or evidence of post grad level study in a relevant area.
- Evidence of on-going professional development
Desirable
- A teaching qualification or experience of teaching groups.
- Mentorship qualifications.
- Certification of Venepuncture Training.
- Certification of ECG training.
Person Specification
Knowledge
Essential
- Knowledge of how to undertake a set of clinical observations including: weight, blood pressure sitting and standing, pulse, respirations, temperature, oxygen saturation.
- Knowledge of physical health assessment.
- Knowledge of a range of mental health conditions.
- Knowledge of eating disorders.
- Knowledge of legal frameworks such as Mental Health Act, Mental Capacity Act
- etc.
Desirable
- Knowledge of the difference between an eating disorder and disordered eating.
- Knowledge of the Plymouth Eating Disorder Pathway.
- Knowledge of the Medical Emergencies for Eating Disorders (MEEDS).
Experience
Essential
- Experience of working with those who are acutely unwell with their mental health.
- Experience of working within a mental health setting.
- Experience of working with those who are unwell with their physical health.
- Experience of line managing other staff.
- Experience of being within a leadership role.
- Experience of leading on a quality improvement project.
- Experience of working with those who are highly distressed.
- Experience of undertaking assessments.
- Experience of holding risk, in a way that is safe for the patient and teams involved in care.
- Experience in requesting Mental Health Act Assessments.
- Experience in chairing case discussions/professional meetings.
- Senior level experience of working in a multi-disciplinary team.
- Competence with clients with complex needs, communication issues and/or challenging behaviour.
Desirable
- Experience of working with those who have either an eating disorder or disorder eating.
- Experience of responding to physical and psychological risk in those with eating difficulties.
- Experience of working with those who are resistant to change.
- Experience of assessing physical and psychological risk in those that have either an eating disorder or disordered eating and responding appropriately.
- Experience of undertaking assessments.
- Experience in developing pathways and services.
Skills
Essential
- An ability to be able to use highly developed interpersonal and
- communication skills to impact on the behaviour and views of clients with severely challenging, sometimes life threatening behaviours on a frequent basis.
- Ability to undertake a full set of physical observations.
- Ability to respond appropriately to both a physical health and mental health crisis.
- Ability to advocate for those engaging with the service.
- Ability to challenge information service users may provide, compassionately.
- Ability to undertake a thorough physical and mental health assessment.
- Ability to service develop.
- Demonstrate a high level of empathy, self- awareness and emotional
- resilience having to cope with emotionally demanding situations on a frequent basis.
- Able to use advanced analytical skills and to concentrate for prolonged periods during emotive and stressful situations.
- Ability to demonstrate a high level of time management and organisational skills.
- Able to work within codes of practice of NMC policies and procedures.
- Highly specialist skills demonstrating varied comprehensive clinical experience in order to deliver best practice for a range of complex conditions.
- An effective team worker who is empathetic and approachable.
- Proactive, with an ability to set up new initiatives.
- Flexible regarding duties and ability to cope with change.
- Ability to take ownership and leadership of new projects, national initiatives and service development.
- Ability to work under pressure and to manage crisis and risk management.
- Ability to work within a structured care pathway across two different services.
Desirable
- Ability to undertake Venepuncture.
- Ability to undertake an ECG.
- Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public.
Qualifications
Essential
- RMN/Dip HE/BSc Mental Health Nursing with relevant experience.
- NMC registration.
- Significant relevant experience and/or evidence of post grad level study in a relevant area.
- Evidence of on-going professional development
Desirable
- A teaching qualification or experience of teaching groups.
- Mentorship qualifications.
- Certification of Venepuncture Training.
- Certification of ECG training.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Livewell Southwest
Address
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Employer details
Employer name
Livewell Southwest
Address
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: B9832-2026-NM-10480
Job summary
Up to 30 hours per week.
Join a dedicated team providing clinical health care support for Acute Virtual Ward patients' in their homes across Plymouth, South Hams, and West Devon. This part time role (up to 30.00 hours per week, 7.5-hour shifts) is ideal for an experienced and motivated health care assistant eager to contribute to a growing Urgent Care Nursing service.
You will deliver high-quality, patient-centered care in the community, helping individuals remain safe and independent at home while supporting their health and wellbeing. The role involves utilising clinical skills and expertise within the Urgent Care Nursing Service.
We seek a health care assistant with clinical skills and knowledge, sound judgement, and the ability to work autonomously and collaboratively in a forward-thinking team.
You will need the ability to working autonomously demonstrating initiative and passion.
Livewell is dedicated to produce a competent workforce; by offering career progression and in return we expect commitment from all our staff. If you feel you have ambition, courage and energy to meet the health and social care challenges ahead.
All Livewell staff are expected to be able and willing to work across a 7 day service.
Please note that Livewell may close the job advertisement earlier than the specified deadline.
Main duties of the job
Responsible for the delivery of high quality clinical care for patients within their homes.
Liaise with the nurse in charge and referral coordinator within the Urgent care nursing service team, and will be supported by senior clinicians & clinical manager.
Responsible for effectively assessing, monitoring & escalating concerns regarding patient care using SBAR tool.
To prevent & reduce hospital admissions & minimise hospital lengths of stay by supporting the multi disciplinary team with care planning using clinical skills such as manual observations using NEWS 2, venepuncture and ECG's.
Responsible for reporting to senior clinician on duty.
The Urgent Care Nursing team work on a flexible rota shift system.
The service covers 24 hours per day over seven days a week. However the Acute Virtual Ward health care assistant role runs from 08:00 - 17:00, this post is for 7.5 hour shift per day.
The post holder will need the ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
Able to provide the interface between hospital, primary care, community & social care settings
Please note that this role may be eligible for sponsorship under the Skilled Worker route, please refer to the Direct Gov website for information
About us
Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values,kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Details
Date posted
23 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year pa, pro rata
Contract
Permanent
Working pattern
Part-time, Job share, Flexible working
Reference number
B9832-2026-NM-10480
Job locations
Top Floor, Beauchamp Centre
Mount Gould Hospital, Mount Gould
Plymouth
PL4 7QD
United Kingdom
Job description
Job responsibilities
5. MAIN DUTIES/RESPONSIBILITIES
5.1 Responsibility for People Management
To be involved in the continued development of the Health Care Assistant role and other Health Care Assistants
To provide guidance and support to junior staff or students
To receive line management support and supervision
5.2 Responsibility for financial and/or physical resources
The post holder will have no direct responsibility for finances; however, they will adhere to the relevant trust policies on financial issues
The post holder will use Livewell Southwest resources responsibly
5.3 Responsibility for administration
To ensure competencies in record keeping
Report any changes in the patients condition or care needs to the supervising trained nurse and / or relevant therapist and document accordingly.
Maintain accurate and complete patient records in accordance with organisational guidelines.
Maintain confidentiality of information being aware of trust policies and local protocols and keeping up-to-date with changes
To access email and other information through Livewell Southwest intranet
5.4 Responsibility for people who use our services
Support peoples care through provision of key skills including emotional and spiritual care, positioning, communication, tissue viability, oral and personal hygiene, and nutritional awareness.
Assist people to achieve their optimal level in their physical health care whilst always maintaining their comfort and dignity at all times.
To support patients to identify and overcome fears within a relationship of empathy and trust.
To work with patients and carers to work towards patients recovery.
To monitor the physical health of service users and report any changes to registered staff so that the care plan can be kept fully up to date.
The post holder will act as a suitable role model.
The post holder is required to comply with all infection prevention and control policies and guidance, attend relevant updates and report issues of concern to their immediate line manager (if no action or explanation received, then it is the individuals responsibility to escalate to Director of Operations/Chief Executive Office.
Be able to respond effectively to any concerns of abuse and know procedures they need to follow to escalate their concerns.
To participate in, support and maintain positive interventions and planned activity programmes to improve the persons quality of life. To record contacts, interventions and observations on the electronic record systems.
Contribute to the assessment, planning, implementing, and evaluating care to patients. This to include participation in case review and assessment for admission / discharge process
Escort patients to other inpatients / departments or other areas designated by trained staff, which may include the community settings.
Record and manage patients property.
5.5 Responsibility for implementation of policy and/or service developments
To comply with Livewell southwest policies and procedures relevant to the role.
This will include adherence to Uniform & Dress Code Policy.
To report any observed incident of unprofessional behaviour, accidents/incidents, untoward occurrences, or faulty equipment.
To participate professionally in service development and proposed service changes
Comply with universal infection control precautions and procedures.
To behave in a manner which does not bring Livewell Southwest into disrepute
To complete all Mandatory training and other training pertinent to the role, as agreed by line manager.
5.6 Other Responsibilities
The post holder will be aware of and work within their own limits, and competencies within a band 3 health care assistant.
Be punctual for work and conduct themselves in a professional manner in accordance with Livewell Southwest policies
To participate in induction and support programmes in relation to new staff and volunteers as directed by the nurse
To actively engage in clinical supervision both as a supervisor and supervisee if appropriate. In line with local guidelines review, reflect and develop own practice and performance through effective use of professional and operational supervision and appraisal.
To demonstrate ongoing personal and professional development through participation in internal and external development opportunities, reflecting and recording learning outcomes in a professional portfolio. This would include support groups and induction opportunities.
To know how to report accidents and untoward incidents and to do so promptly.
6. COMMUNICATIONS AND RELATIONSHIPS
To act as an ambassador for Livewell with external agencies and partner organisations.
Always address staff, patients and members of the public in a polite and respectful manner either in person or on the telephone.
Be conversant with and comply with all relevant organisational protocols and policies and have valid organisational IT access.
Compassionate, caring and kind in their practice.
De-escalation skills.
To support the team in promoting a recovery orientated environment by identifying recovery focused activities and imparting information and education as required.
7. PHYSICAL DEMANDS OF THE JOB
The post holder will be competent in computer skills.
The post holder may be exposed to some working conditions including exposure to vomit, sputum and body fluids.
Community: Carry out measurements (height, weight, blood pressure, pulse, temperature, urinalysis, phlebotomy, wound/ pressure area care, and certain injections/ diabetes management and catheterisation when deemed competent on a known patient.
To assist with ordering clinical supplies and equipment to ensure stock is maintained.
The post holder will be expected to travel around Plymouth in the course of their duties as appropriate whether working inpatient or community-based services.
To undertake and be competent in breakaway training.
Shift work including night shifts. If appropriate.
The post holder will always have to carry a personal alarm with them when working within the constraints of the community-based area (clients homes).
Emotional and mental resilience.
Please see supporting information for full Job Description and Person Specification.
Job description
Job responsibilities
5. MAIN DUTIES/RESPONSIBILITIES
5.1 Responsibility for People Management
To be involved in the continued development of the Health Care Assistant role and other Health Care Assistants
To provide guidance and support to junior staff or students
To receive line management support and supervision
5.2 Responsibility for financial and/or physical resources
The post holder will have no direct responsibility for finances; however, they will adhere to the relevant trust policies on financial issues
The post holder will use Livewell Southwest resources responsibly
5.3 Responsibility for administration
To ensure competencies in record keeping
Report any changes in the patients condition or care needs to the supervising trained nurse and / or relevant therapist and document accordingly.
Maintain accurate and complete patient records in accordance with organisational guidelines.
Maintain confidentiality of information being aware of trust policies and local protocols and keeping up-to-date with changes
To access email and other information through Livewell Southwest intranet
5.4 Responsibility for people who use our services
Support peoples care through provision of key skills including emotional and spiritual care, positioning, communication, tissue viability, oral and personal hygiene, and nutritional awareness.
Assist people to achieve their optimal level in their physical health care whilst always maintaining their comfort and dignity at all times.
To support patients to identify and overcome fears within a relationship of empathy and trust.
To work with patients and carers to work towards patients recovery.
To monitor the physical health of service users and report any changes to registered staff so that the care plan can be kept fully up to date.
The post holder will act as a suitable role model.
The post holder is required to comply with all infection prevention and control policies and guidance, attend relevant updates and report issues of concern to their immediate line manager (if no action or explanation received, then it is the individuals responsibility to escalate to Director of Operations/Chief Executive Office.
Be able to respond effectively to any concerns of abuse and know procedures they need to follow to escalate their concerns.
To participate in, support and maintain positive interventions and planned activity programmes to improve the persons quality of life. To record contacts, interventions and observations on the electronic record systems.
Contribute to the assessment, planning, implementing, and evaluating care to patients. This to include participation in case review and assessment for admission / discharge process
Escort patients to other inpatients / departments or other areas designated by trained staff, which may include the community settings.
Record and manage patients property.
5.5 Responsibility for implementation of policy and/or service developments
To comply with Livewell southwest policies and procedures relevant to the role.
This will include adherence to Uniform & Dress Code Policy.
To report any observed incident of unprofessional behaviour, accidents/incidents, untoward occurrences, or faulty equipment.
To participate professionally in service development and proposed service changes
Comply with universal infection control precautions and procedures.
To behave in a manner which does not bring Livewell Southwest into disrepute
To complete all Mandatory training and other training pertinent to the role, as agreed by line manager.
5.6 Other Responsibilities
The post holder will be aware of and work within their own limits, and competencies within a band 3 health care assistant.
Be punctual for work and conduct themselves in a professional manner in accordance with Livewell Southwest policies
To participate in induction and support programmes in relation to new staff and volunteers as directed by the nurse
To actively engage in clinical supervision both as a supervisor and supervisee if appropriate. In line with local guidelines review, reflect and develop own practice and performance through effective use of professional and operational supervision and appraisal.
To demonstrate ongoing personal and professional development through participation in internal and external development opportunities, reflecting and recording learning outcomes in a professional portfolio. This would include support groups and induction opportunities.
To know how to report accidents and untoward incidents and to do so promptly.
6. COMMUNICATIONS AND RELATIONSHIPS
To act as an ambassador for Livewell with external agencies and partner organisations.
Always address staff, patients and members of the public in a polite and respectful manner either in person or on the telephone.
Be conversant with and comply with all relevant organisational protocols and policies and have valid organisational IT access.
Compassionate, caring and kind in their practice.
De-escalation skills.
To support the team in promoting a recovery orientated environment by identifying recovery focused activities and imparting information and education as required.
7. PHYSICAL DEMANDS OF THE JOB
The post holder will be competent in computer skills.
The post holder may be exposed to some working conditions including exposure to vomit, sputum and body fluids.
Community: Carry out measurements (height, weight, blood pressure, pulse, temperature, urinalysis, phlebotomy, wound/ pressure area care, and certain injections/ diabetes management and catheterisation when deemed competent on a known patient.
To assist with ordering clinical supplies and equipment to ensure stock is maintained.
The post holder will be expected to travel around Plymouth in the course of their duties as appropriate whether working inpatient or community-based services.
To undertake and be competent in breakaway training.
Shift work including night shifts. If appropriate.
The post holder will always have to carry a personal alarm with them when working within the constraints of the community-based area (clients homes).
Emotional and mental resilience.
Please see supporting information for full Job Description and Person Specification.
Person Specification
Qualifications
Essential
- NVQ level 3 in Health and Social care or equivalent qualification.
- Qualified and experienced in Phlebotomy.
- Qualified to undertake manual observations and document and escalate when appropriate.
- Other evidence of training or development relevant to working clinically within physical health settings. Including taking manual observations, charting on NEWS 2. Undertaking ECG's.
- Ability to contribute to the process of and the delivery of high standard of care as planned in care programme
Desirable
- Vocational
- Qualification Level II or able to demonstrate the skills, knowledge and ability to work to that level
- Qualified to NVQ level 3 or working toward.
- Experience working within health care with adults.
- Experience working clinically within the community in patients homes.
Knowledge
Essential
- Awareness of safeguarding
- principles
- Basic IT skills
- A basic understanding of
- physical health presentation
- Good communication and listening skills
- Continual assessment of patient
- Organisational skills
- Problem solving skills
- An awareness to maintain professional boundaries.
- Awareness of own limits.
- Good written communication
- Sensitive understanding of diversity issues and ability to promote anti-discriminatory practice/ equal opportunities.
Desirable
- Willingness to undertake training in relation to required skills.
- Awareness of blood-borne viruses.
Additional requirements
Essential
- Friendly and caring manner.
- Approachable.
- An appreciation of working with adults.
- Flexible approach.
- To work over 7 day service, 365 days a year as rostered.
Experience
Essential
- Previous healthcare experience at various levels or equivalent
- Experience of clinical role in a Physical Health setting
- Awareness of vulnerable adult /
- protection issues and guidance
- Recent clinical experience of working in community in patient homes.
- Team working
- Clinical governance
- Ability to work with minimum of supervision
- To undertake baseline manual clinical observations.
- Evidence of continuing professional development
Desirable
- Previous experience working in a multidisciplinary team, working within an NHS setting.
- Previous experience of working in primary care.
- Previous experience of working in GP practice.
Specific skills
Essential
- Demonstrate effective communication skills.
- Ability to manage time and plan work.
- To complete clinical records
- To take leadership and direction from qualified staff To participate in unsupervised tasks and provide accurate feedback to relevant parties.
- Ability to work in a team effectively
- Should have ability to demonstrate basic IT skills
- Awareness of personal safety
- Breakaway and Lone Working training if based in a community
- environment.
- Care plans and risk assessments
- Confidentiality.
- De-escalation skills
- Motivated
- Flexible approach to working arrangements
- Reliable
- Confidence in dealing with patients
- Ability to work in stressful conditions
- Ability to work as part of a team
Desirable
- Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
- Flexible approach to working arrangements.
Person Specification
Qualifications
Essential
- NVQ level 3 in Health and Social care or equivalent qualification.
- Qualified and experienced in Phlebotomy.
- Qualified to undertake manual observations and document and escalate when appropriate.
- Other evidence of training or development relevant to working clinically within physical health settings. Including taking manual observations, charting on NEWS 2. Undertaking ECG's.
- Ability to contribute to the process of and the delivery of high standard of care as planned in care programme
Desirable
- Vocational
- Qualification Level II or able to demonstrate the skills, knowledge and ability to work to that level
- Qualified to NVQ level 3 or working toward.
- Experience working within health care with adults.
- Experience working clinically within the community in patients homes.
Knowledge
Essential
- Awareness of safeguarding
- principles
- Basic IT skills
- A basic understanding of
- physical health presentation
- Good communication and listening skills
- Continual assessment of patient
- Organisational skills
- Problem solving skills
- An awareness to maintain professional boundaries.
- Awareness of own limits.
- Good written communication
- Sensitive understanding of diversity issues and ability to promote anti-discriminatory practice/ equal opportunities.
Desirable
- Willingness to undertake training in relation to required skills.
- Awareness of blood-borne viruses.
Additional requirements
Essential
- Friendly and caring manner.
- Approachable.
- An appreciation of working with adults.
- Flexible approach.
- To work over 7 day service, 365 days a year as rostered.
Experience
Essential
- Previous healthcare experience at various levels or equivalent
- Experience of clinical role in a Physical Health setting
- Awareness of vulnerable adult /
- protection issues and guidance
- Recent clinical experience of working in community in patient homes.
- Team working
- Clinical governance
- Ability to work with minimum of supervision
- To undertake baseline manual clinical observations.
- Evidence of continuing professional development
Desirable
- Previous experience working in a multidisciplinary team, working within an NHS setting.
- Previous experience of working in primary care.
- Previous experience of working in GP practice.
Specific skills
Essential
- Demonstrate effective communication skills.
- Ability to manage time and plan work.
- To complete clinical records
- To take leadership and direction from qualified staff To participate in unsupervised tasks and provide accurate feedback to relevant parties.
- Ability to work in a team effectively
- Should have ability to demonstrate basic IT skills
- Awareness of personal safety
- Breakaway and Lone Working training if based in a community
- environment.
- Care plans and risk assessments
- Confidentiality.
- De-escalation skills
- Motivated
- Flexible approach to working arrangements
- Reliable
- Confidence in dealing with patients
- Ability to work in stressful conditions
- Ability to work as part of a team
Desirable
- Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
- Flexible approach to working arrangements.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Livewell Southwest
Address
Top Floor, Beauchamp Centre
Mount Gould Hospital, Mount Gould
Plymouth
PL4 7QD
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Employer details
Employer name
Livewell Southwest
Address
Top Floor, Beauchamp Centre
Mount Gould Hospital, Mount Gould
Plymouth
PL4 7QD
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: B9832-2026-AC-1978-3
Job summary
37.5 hours per week.
12-months fixed term contract.
An opportunity has arisen to appoint an Estates & Facilities Team Administrator within our Estates & Facilities Management Team, with responsibility for providing a professional and courteous service.
Applications are welcomed from enthusiastic individuals with a flexible approach to work.
You will be part of a team based at Mount Gould Hospital. As the first point of contact for Estates & Facilities it is essential you possess exemplary interpersonal skills which will be utilised in dealing with a wide variety of people and situations. You will be very organised and methodical.
You will require a good level of communication skills, good people skills and the ability to work as a member of a team are essential. You must be able to demonstrate ICT skills to perform administrative duties.
Working hours will be Monday - Friday and range between 08:00 and 17:00 hours.
All Livewell Southwest staff are expected to able and willing to work across a 7 day service
Job Share(s) Considered
Please note that this role may not be eligible for sponsorship under the Skilled Worker route, please refer to the Direct Gov website for more information with regards to eligibility
Please note that Livewell may close the job advertisement earlier than the specified deadline if a high number of applications are submitted. Therefore, we recommend you submit your application at the earliest opportunity
Main duties of the job
The role of the Estates & Facilities Department is to ensure the provision of an appropriate, safe, secure and high quality environment which meets the needs and expectations of our patients, staff, visitors and provider partners.
The role will include;
Communicating with staff at all levels in the organisation and external contractors, face to face and using a variety of technology.
To use and follow legislation and policies, applying knowledge to provide advice, support, guidance and assurance to ensure the organisation is compliant in areas relevant to Estates & Facilities provision.
Create databases for recording and monitoring.
The design and implementation of systems and procedures to ensure the smooth running of Estates & Facilities provisions.
Self-motivation to prioritise and organise own work and that of the team when required, to incorporate any unexpected changes that may occur.
The co-ordination of the Estates & Facilities Management Team, negotiating individual diaries, service meetings and staff training.
To audit standards of cleanliness and maintenance within Livewell buildings, food safety standards within kitchens and waste audits, create action plans and monitor outcomes.
About us
Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values, kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Details
Date posted
23 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year pro rata
Contract
Fixed term
Duration
12 months
Working pattern
Full-time, Part-time, Job share, Flexible working
Reference number
B9832-2026-AC-1978-3
Job locations
Erme House
Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7QD
United Kingdom
Job description
Job responsibilities
Communicating with staff at all levels in the organisation and external contractors, face to face and using a variety of technology.
To use and follow legislation and policies, applying knowledge to provide advice, support, guidance and assurance to ensure the organisation is compliant in areas relevant to Estates & Facilities provision.
Create databases for recording and monitoring the financial details of services provided and tendered.
The design and implementation of systems and procedures to ensure the smooth running of Estates & Facilities provisions.
Self-motivation to prioritise and organise own work and that of the team when required, to incorporate any unexpected changes that may occur.
The co-ordination of the Estates & Facilities Management Team, negotiating individual diaries, service meetings and staff training.
To audit standards of cleanliness within Livewell buildings, food safety standards within kitchens, and waste audits, create action plans and monitor outcomes.
Postholder must be able to work flexibly between 8am and 5pm but this may be subject to change to meet service needs.
FACILITIES MAIN DUTIES/RESPONSIBILITIES
Communicate and build relationships face to face, via the telephone, letter and email with all staff groups at all levels in all departments within the organisation, dealing with sensitive and confidential information on occasion. Providing advice and information as required and signposting to the correct department if required.
Communicate and build relationships with external contractors face to face, via the telephone, letter and email, dealing with any discrepancies and invoicing, so requiring a calm manner and knowledge of systems, procedures and policies.
Use knowledge of legislation policies and codes of practices, i.e. waste disposal, Health and Safety and COSHH to provide advice, support, guidance and assurance to ensure the organisation is compliant in areas relevant to Facilities provision.
Apply and use knowledge of personnel organisational policies such as risk, absence management, and uniform to create paperwork to allow the recording and monitoring.
Create and maintain databases for recording and monitoring the financial details of services provided and tendered.
Implement filing systems for the Facilities Team to use and follow.
Co-ordinate the Facilities Management Team negotiating and planning diaries, training and meetings.
To provide administrative support to the Facilities Management Team.
Record absence and sickness.
Create requisitions, producing and implementing the appropriate paperwork for Facilities staff to use.
Organise and plan work day prioritising own work and that of others, incorporating any changes that may occur.
Motivate staff and facilitate basic ICT training.
Physically deliver or arrange delivery of domestic stores to units/clinics if requested.
To monitor standards of cleanliness in accordance with National Standards of Cleanliness and compliance with LSW Safe Catering Practices throughout the organisation. Postholder will need to travel between different LSW sites.
To record and create action plans and ensure these are completed.
To re-audit as required. To undertake annual kitchen audits and present outcomes and results.
To undertake annual waste audits and present outcomes and results. To assist with the annual cleanliness environment audits.
To ensure Safe Catering Practices and Food Safety Legislation is compliant throughout the organisation. To keep updated on any changes to legislation.
To maintain Food Safety Training database, booking food handlers onto training and supporting staff to access and complete. To email PT&D once completed for recording on ESR.
ESTATES MAIN DUTIES/RESPONSIBILITIES
Provide first point of contact for the Estates helpdesk through telephone, email and web portal enquiries regarding all issues relating to the Estates department, including queries from any LSW staff, contractors and suppliers. Determine whether it relates to maintenance or new work.
Operate the bespoke software system, Planet Enterprise system on a daily basis.
To record customer calls onto Planet Enterprise, prioritise as necessary, following processes you will produce work orders and ensure the same are sorted into relevant trades and issued to the Maintenance Manager or Supervisor and if requested to a relevant Contractor included on the approved lists.
Ensure that all email enquiries via the Estates Helpdesk mailbox are responded to promptly and courteously and that messages actioned and followed up with minimum delay, exercising initiative when drafting responses.
To provide timely contact with Maintenance Manager or Supervisor on all urgent matters.
To prepare and take notes for and during Daily Huddle to include previous days Helpdesk review of urgent jobs raised and quotations received/required.
Daily closing of completed Work Orders, ensuring all information is accurate. Regular follow up reports to be sent to Maintenance Supervisor for review.
To ensure all unactioned Open Calls on Planet Enterprise are reviewed on a daily basis and those requiring further information are reviewed on a weekly basis.
To review incoming Engineers Reports, report/raise follow up work and file paperwork accordingly.
To input Call Out Reports onto Planet, raise any follow up work, complete, scan and file paperwork.
To log receipt of Condemned Notes and inform relevant people that equipment is no longer usable.
To assist the Maintenance Supervisor in PAT Testing of Hybrid Workers equipment process.
To manage and maintain the quotation procedure ensuring it is kept up to date at all times.
Create purchase order requisitions including data input, progressing, saving of associated documentation, forwarding to suppliers and keeping track of progress.
To manage and maintain the job audits procedures on a monthly basis.
Assist Estates Support & Helpdesk Manager to process and pass for payment incoming invoices via Oracle in a timely manner in accordance with business processes, confirming details and costs are accurate before processing.
Assist Contractors and Suppliers with invoices queries / non-payments of invoices.
Enter invoice details onto Planet Enterprise ensuring invoices correspond and no duplication or overcharge occurs.
Responsible for generating and maintaining financial monitoring for the Estates Department; eg liaising with contractors & suppliers to establish if work has been completed/to ensure all invoices are sent in a timely manner.
Able to work on own initiative, prioritising work within defined policies and procedures to set timescales.
Be proactive and contribute ideas for improvement in the way the service is delivered.
Provide a general administration to include scanning, photocopying, circulating of information and minute taking.
COMMUNICATIONS AND RELATIONSHIPS
Liaising with links across the southwest peninsula including:
Building users
Both clinical and non-clinical staff
Members of the public
External contractors
Other appropriate bodies as needed
PHYSICAL DEMANDS OF THE JOB
Physical Effort
Frequent sitting & standing. Inputting at a keyboard for most of day, frequent light manual handling to receive and deliver cleaning and catering stores.
Travel between sites to conduct National Standards of Healthcare Cleanliness audits.
Mental Effort
Frequent concentration is required when inputting into systems, typing documents, arranging meetings & processing data with a need to ensure accuracy.
The work is usually predictable but there may be interruptions from telephone calls, visitors and staff & occasionally imposed deadlines.
Emotional Effort
The postholder may receive initial contact from staff with emotional wellbeing issues and will be required to manage these calls with empathy and be able to escalate when required.
Physical Skills
General administrative skills.
Working Conditions
Exposure to unpleasant conditions ie bodily fluids. May be exposed to verbal aggression from service users when auditing clinical areas.
Will use VDU for high proportion of time.
The flexible nature of the job may require post holder to move within the team.
Job description
Job responsibilities
Communicating with staff at all levels in the organisation and external contractors, face to face and using a variety of technology.
To use and follow legislation and policies, applying knowledge to provide advice, support, guidance and assurance to ensure the organisation is compliant in areas relevant to Estates & Facilities provision.
Create databases for recording and monitoring the financial details of services provided and tendered.
The design and implementation of systems and procedures to ensure the smooth running of Estates & Facilities provisions.
Self-motivation to prioritise and organise own work and that of the team when required, to incorporate any unexpected changes that may occur.
The co-ordination of the Estates & Facilities Management Team, negotiating individual diaries, service meetings and staff training.
To audit standards of cleanliness within Livewell buildings, food safety standards within kitchens, and waste audits, create action plans and monitor outcomes.
Postholder must be able to work flexibly between 8am and 5pm but this may be subject to change to meet service needs.
FACILITIES MAIN DUTIES/RESPONSIBILITIES
Communicate and build relationships face to face, via the telephone, letter and email with all staff groups at all levels in all departments within the organisation, dealing with sensitive and confidential information on occasion. Providing advice and information as required and signposting to the correct department if required.
Communicate and build relationships with external contractors face to face, via the telephone, letter and email, dealing with any discrepancies and invoicing, so requiring a calm manner and knowledge of systems, procedures and policies.
Use knowledge of legislation policies and codes of practices, i.e. waste disposal, Health and Safety and COSHH to provide advice, support, guidance and assurance to ensure the organisation is compliant in areas relevant to Facilities provision.
Apply and use knowledge of personnel organisational policies such as risk, absence management, and uniform to create paperwork to allow the recording and monitoring.
Create and maintain databases for recording and monitoring the financial details of services provided and tendered.
Implement filing systems for the Facilities Team to use and follow.
Co-ordinate the Facilities Management Team negotiating and planning diaries, training and meetings.
To provide administrative support to the Facilities Management Team.
Record absence and sickness.
Create requisitions, producing and implementing the appropriate paperwork for Facilities staff to use.
Organise and plan work day prioritising own work and that of others, incorporating any changes that may occur.
Motivate staff and facilitate basic ICT training.
Physically deliver or arrange delivery of domestic stores to units/clinics if requested.
To monitor standards of cleanliness in accordance with National Standards of Cleanliness and compliance with LSW Safe Catering Practices throughout the organisation. Postholder will need to travel between different LSW sites.
To record and create action plans and ensure these are completed.
To re-audit as required. To undertake annual kitchen audits and present outcomes and results.
To undertake annual waste audits and present outcomes and results. To assist with the annual cleanliness environment audits.
To ensure Safe Catering Practices and Food Safety Legislation is compliant throughout the organisation. To keep updated on any changes to legislation.
To maintain Food Safety Training database, booking food handlers onto training and supporting staff to access and complete. To email PT&D once completed for recording on ESR.
ESTATES MAIN DUTIES/RESPONSIBILITIES
Provide first point of contact for the Estates helpdesk through telephone, email and web portal enquiries regarding all issues relating to the Estates department, including queries from any LSW staff, contractors and suppliers. Determine whether it relates to maintenance or new work.
Operate the bespoke software system, Planet Enterprise system on a daily basis.
To record customer calls onto Planet Enterprise, prioritise as necessary, following processes you will produce work orders and ensure the same are sorted into relevant trades and issued to the Maintenance Manager or Supervisor and if requested to a relevant Contractor included on the approved lists.
Ensure that all email enquiries via the Estates Helpdesk mailbox are responded to promptly and courteously and that messages actioned and followed up with minimum delay, exercising initiative when drafting responses.
To provide timely contact with Maintenance Manager or Supervisor on all urgent matters.
To prepare and take notes for and during Daily Huddle to include previous days Helpdesk review of urgent jobs raised and quotations received/required.
Daily closing of completed Work Orders, ensuring all information is accurate. Regular follow up reports to be sent to Maintenance Supervisor for review.
To ensure all unactioned Open Calls on Planet Enterprise are reviewed on a daily basis and those requiring further information are reviewed on a weekly basis.
To review incoming Engineers Reports, report/raise follow up work and file paperwork accordingly.
To input Call Out Reports onto Planet, raise any follow up work, complete, scan and file paperwork.
To log receipt of Condemned Notes and inform relevant people that equipment is no longer usable.
To assist the Maintenance Supervisor in PAT Testing of Hybrid Workers equipment process.
To manage and maintain the quotation procedure ensuring it is kept up to date at all times.
Create purchase order requisitions including data input, progressing, saving of associated documentation, forwarding to suppliers and keeping track of progress.
To manage and maintain the job audits procedures on a monthly basis.
Assist Estates Support & Helpdesk Manager to process and pass for payment incoming invoices via Oracle in a timely manner in accordance with business processes, confirming details and costs are accurate before processing.
Assist Contractors and Suppliers with invoices queries / non-payments of invoices.
Enter invoice details onto Planet Enterprise ensuring invoices correspond and no duplication or overcharge occurs.
Responsible for generating and maintaining financial monitoring for the Estates Department; eg liaising with contractors & suppliers to establish if work has been completed/to ensure all invoices are sent in a timely manner.
Able to work on own initiative, prioritising work within defined policies and procedures to set timescales.
Be proactive and contribute ideas for improvement in the way the service is delivered.
Provide a general administration to include scanning, photocopying, circulating of information and minute taking.
COMMUNICATIONS AND RELATIONSHIPS
Liaising with links across the southwest peninsula including:
Building users
Both clinical and non-clinical staff
Members of the public
External contractors
Other appropriate bodies as needed
PHYSICAL DEMANDS OF THE JOB
Physical Effort
Frequent sitting & standing. Inputting at a keyboard for most of day, frequent light manual handling to receive and deliver cleaning and catering stores.
Travel between sites to conduct National Standards of Healthcare Cleanliness audits.
Mental Effort
Frequent concentration is required when inputting into systems, typing documents, arranging meetings & processing data with a need to ensure accuracy.
The work is usually predictable but there may be interruptions from telephone calls, visitors and staff & occasionally imposed deadlines.
Emotional Effort
The postholder may receive initial contact from staff with emotional wellbeing issues and will be required to manage these calls with empathy and be able to escalate when required.
Physical Skills
General administrative skills.
Working Conditions
Exposure to unpleasant conditions ie bodily fluids. May be exposed to verbal aggression from service users when auditing clinical areas.
Will use VDU for high proportion of time.
The flexible nature of the job may require post holder to move within the team.
Person Specification
Qualifications
Essential
- Educated to NVQ 3 in a relevant subject or equivalent level of
- qualifications or significant equivalent previous experience and knowledge.
- Good general education to GCSE level or equivalent.
- Intermediate word processing, MS Office word and excel.
Desirable
- NVQ 3 in Business Administration or equivalent
Knowledge
Essential
- Working knowledge of Microsoft Office including Word and Excel.
- Understanding of confidentiality & data protection act.
- Able to build effective working relationships with customers and colleagues/staff.
- Ability to use Business applications and database systems.
Desirable
- Understanding of National Healthcare Standards of Cleanliness.
- Food Safety legislation.
- COSHH
- Infection Control
Experience
Essential
- Substantial experience of working in an administrative environment using computerised data systems.
Desirable
- Experience of working in a health environment.
Skills & Abilities
Essential
- Good writing, typing, data entry and telephone skills ensuring accuracy.
- Ability to communicate verbally and in writing to a good level (face to face and over the telephone).
- Ability to prioritise own workload.
- Ability to work effectively as part of a team.
- Ability to use initiative organising own workload to set deadlines within the scope of role.
- Organised, efficient and accurate.
- Flexible and adaptable willing to learn new skills.
- Able to analyse problems and initiate appropriate solutions effectively.
- Able to apply tact and sensitivity to establish trust and support.
Person Specification
Qualifications
Essential
- Educated to NVQ 3 in a relevant subject or equivalent level of
- qualifications or significant equivalent previous experience and knowledge.
- Good general education to GCSE level or equivalent.
- Intermediate word processing, MS Office word and excel.
Desirable
- NVQ 3 in Business Administration or equivalent
Knowledge
Essential
- Working knowledge of Microsoft Office including Word and Excel.
- Understanding of confidentiality & data protection act.
- Able to build effective working relationships with customers and colleagues/staff.
- Ability to use Business applications and database systems.
Desirable
- Understanding of National Healthcare Standards of Cleanliness.
- Food Safety legislation.
- COSHH
- Infection Control
Experience
Essential
- Substantial experience of working in an administrative environment using computerised data systems.
Desirable
- Experience of working in a health environment.
Skills & Abilities
Essential
- Good writing, typing, data entry and telephone skills ensuring accuracy.
- Ability to communicate verbally and in writing to a good level (face to face and over the telephone).
- Ability to prioritise own workload.
- Ability to work effectively as part of a team.
- Ability to use initiative organising own workload to set deadlines within the scope of role.
- Organised, efficient and accurate.
- Flexible and adaptable willing to learn new skills.
- Able to analyse problems and initiate appropriate solutions effectively.
- Able to apply tact and sensitivity to establish trust and support.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Livewell Southwest
Address
Erme House
Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7QD
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Employer details
Employer name
Livewell Southwest
Address
Erme House
Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7QD
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Apply Now
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Posted 1 month(s) ago
Reference: B9832-2026-NM-10448
Job summary
30 hours per week.
This job description offers a Health Care Assistant, band 2 to follow a six-month developmental pathway which will allow you to complete your competencies into the Senior Health Care Assistant role. Band 3. These competencies will not be undertaken until the post holder is in a recognised band 3 Senior Health Care Assistant role. The line manager is responsible for signing off all competencies once the post holder is competent and confident.
Under the direction of the Registered Nurse, you will work with all members of the multidisciplinary team, to contribute to the provision of the highest standards of patient care delivered with dignity, respect and compassion. This job description is to be read in conjunction with the core skills list for this particular job.
To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate Livewell Southwests values of People focused, Respect, Integrity, Dedication and Excellence and demonstrate behaviours that support and encourage an inclusive culture.
The post holder will be directed to undertake tasks once adequate instruction has been given by the registered trained nurse/Band 3 Healthcare assistants and both parties are confident that the task can be fulfilled competently. The registered nurse will be required to carry the responsibility for decision making.
Main duties of the job
To work under the direction of a registered member of nursing staff, but at times will not have direct supervision.
To carry out efficiently and effectively task and instructions assigned by the trained Registered nurse.
To undertake only those tasks for which she / he has had instruction and is competent to fulfil within this job description.
To provide a high standard of care under the direction and supervision of more senior staff
To assist the multi-disciplinary team in the delivery of patient care
To always ensure the adherence to Health and Safety and Infection Prevention and Control Care guidelines.
Please note that this role is not eligible for sponsorship under the Skilled Worker route.
Please note that Livewell may close the job advertisement earlier than the specified deadline if a high number of applications are submitted. Therefore, we recommend you submit your application at the earliest opportunity.
All Livewell staff are expected to be able and willing to work across a 7 day service.
About us
Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values,kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Details
Date posted
22 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year pro-rata
Contract
Permanent
Working pattern
Part-time, Job share, Flexible working
Reference number
B9832-2026-NM-10448
Job locations
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Job description
Job responsibilities
Provide and maintain a high standard of care.
Support patients with activities of daily living, i.e personal care, feeding, toileting.
Responsible for ensuring that patients valuables are documented and locked in a safe area.
Responsible for the updating of basic patient information i.e fluid balance and nutrition.
Carry out assigned tasks under the direction of a qualified nurse or the supervision of a more senior grade nursing assistant. This could include supporting the patients in all aspects of personal care and using communication skills with patients, carers and other colleagues.
Be conversant with and carry out the Livewell Southwests policies and procedures in the delivery of care and service.
Be familiar with the ward or community-based routines and programmes and carry them out effectively.
To always ensure the confidentially of patients and clinical documents at all times.
Use all available resources safely and economically, seeking guidance where necessary.
Participate in training sessions designed to develop knowledge and skills, and attend in-service training as agreed by your manager.
To respect the dignity, privacy and independence of patients at all times.
To report to registered nurse any changes to a patients condition.
Be involved in multi-disciplinary discussions regarding patient centred care.
Be aware of patients on mental health restrictions/Deprivation of Liberty Safeguard.
Promote the work of the ward or community area settings for Livewell Southwest at all times.
To be aware of the processes around emergency calls and at all times be under the guidance of registered staff. This will include personal alarms, fire and cardiac arrest.
Be conversant with and to carry out Livewell Southwests policies and procedures in the delivery of care and services.
To act as an ambassador for Livewell with external agencies and partner organisations.
Always address staff, patients and members of the public in a polite and respectful manner either in person or on the telephone.
Be conversant with and comply with all relevant organisational protocols and policies and have valid organisational IT access.
Compassionate, caring and kind in their practice.
To support the team in promoting a recovery orientated environment by identifying recovery focused activities and imparting information and education as required.
Report any complaints, untoward events, or incidents to qualified nursing staff, and where appropriate under their supervision, complete the appropriate records.
This post will involve contact with relatives, carers and other agencies.
The post holder will be competent in computer skills.
Shift work including night shifts.
Assist by providing appropriate conditions for patient comfort
There would be an occasional exposure to emotional circumstances due to the nature of the patients conditions.
There may be an occasional requirement for concentration throughout the shift patten.
Job description
Job responsibilities
Provide and maintain a high standard of care.
Support patients with activities of daily living, i.e personal care, feeding, toileting.
Responsible for ensuring that patients valuables are documented and locked in a safe area.
Responsible for the updating of basic patient information i.e fluid balance and nutrition.
Carry out assigned tasks under the direction of a qualified nurse or the supervision of a more senior grade nursing assistant. This could include supporting the patients in all aspects of personal care and using communication skills with patients, carers and other colleagues.
Be conversant with and carry out the Livewell Southwests policies and procedures in the delivery of care and service.
Be familiar with the ward or community-based routines and programmes and carry them out effectively.
To always ensure the confidentially of patients and clinical documents at all times.
Use all available resources safely and economically, seeking guidance where necessary.
Participate in training sessions designed to develop knowledge and skills, and attend in-service training as agreed by your manager.
To respect the dignity, privacy and independence of patients at all times.
To report to registered nurse any changes to a patients condition.
Be involved in multi-disciplinary discussions regarding patient centred care.
Be aware of patients on mental health restrictions/Deprivation of Liberty Safeguard.
Promote the work of the ward or community area settings for Livewell Southwest at all times.
To be aware of the processes around emergency calls and at all times be under the guidance of registered staff. This will include personal alarms, fire and cardiac arrest.
Be conversant with and to carry out Livewell Southwests policies and procedures in the delivery of care and services.
To act as an ambassador for Livewell with external agencies and partner organisations.
Always address staff, patients and members of the public in a polite and respectful manner either in person or on the telephone.
Be conversant with and comply with all relevant organisational protocols and policies and have valid organisational IT access.
Compassionate, caring and kind in their practice.
To support the team in promoting a recovery orientated environment by identifying recovery focused activities and imparting information and education as required.
Report any complaints, untoward events, or incidents to qualified nursing staff, and where appropriate under their supervision, complete the appropriate records.
This post will involve contact with relatives, carers and other agencies.
The post holder will be competent in computer skills.
Shift work including night shifts.
Assist by providing appropriate conditions for patient comfort
There would be an occasional exposure to emotional circumstances due to the nature of the patients conditions.
There may be an occasional requirement for concentration throughout the shift patten.
Person Specification
Qualifications
Essential
- Vocational Qualification Level II or able to demonstrate the skills, knowledge and ability to work to that at that level.
- Demonstrate the Livewell Southwest Values- Kind Respectful Inclusive Responsible Ambitious
Desirable
- Ability to undertake mandatory, essential training.
- Ability to engage patients in activities.
- Record keeping skills.
- Care Certificate
Knowledge
Essential
- Understanding of role.
- Evidence of literacy and numeracy skills
- Demonstrates an understanding of patients physical, emotional, social and spiritual needs according to speciality
Desirable
- Knowledge of Livewell Southwest Policies.
- Mental Health Act knowledge/awareness.
- Care Certificate
Additional Requirements
Essential
- Friendly and caring manner
- Approachable
- An appreciation of working with a wide age group of clients
- Flexible approach
Experience
Essential
- No experience is required however an ability to demonstrate compassion is key
Desirable
- Physical health care settings knowledge/awareness
Specific skills
Essential
- Demonstrate effective communication skills with a range of people in various situations.
- Should have ability to demonstrate basic IT skills.
- Motivated.
- Ability to work in stressful conditions.
Desirable
- Be willing to work towards basic IT skills.
- Ability to work 1:1or as small team.
Person Specification
Qualifications
Essential
- Vocational Qualification Level II or able to demonstrate the skills, knowledge and ability to work to that at that level.
- Demonstrate the Livewell Southwest Values- Kind Respectful Inclusive Responsible Ambitious
Desirable
- Ability to undertake mandatory, essential training.
- Ability to engage patients in activities.
- Record keeping skills.
- Care Certificate
Knowledge
Essential
- Understanding of role.
- Evidence of literacy and numeracy skills
- Demonstrates an understanding of patients physical, emotional, social and spiritual needs according to speciality
Desirable
- Knowledge of Livewell Southwest Policies.
- Mental Health Act knowledge/awareness.
- Care Certificate
Additional Requirements
Essential
- Friendly and caring manner
- Approachable
- An appreciation of working with a wide age group of clients
- Flexible approach
Experience
Essential
- No experience is required however an ability to demonstrate compassion is key
Desirable
- Physical health care settings knowledge/awareness
Specific skills
Essential
- Demonstrate effective communication skills with a range of people in various situations.
- Should have ability to demonstrate basic IT skills.
- Motivated.
- Ability to work in stressful conditions.
Desirable
- Be willing to work towards basic IT skills.
- Ability to work 1:1or as small team.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Livewell Southwest
Address
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Employer details
Employer name
Livewell Southwest
Address
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: B9832-2026-AC-1984-3
Job summary
Up to 37.5 hours per week
Fixed Term Contract (12 months)
Join a team where people truly matter.
Are you passionate about helping leaders bring out the best in their teams? Do you thrive in a role where every day is different, and your advice really makes an impact? If so, this could be the perfect next step in your HR career.
Livewell Southwest is looking for a proactive, people centred People Advisor to join our supportive HR People Team. This is an exciting opportunity to influence positive change, collaborate with dedicated colleagues, and help shape the experience of our workforce across a wide range of services.
This role may not be eligible for sponsorship under the Skilled Worker route.
All Livewell staff are expected to be able and willing to work across a 7-day service.
If you are excited to be part of our HR People Team and you believe you meet the requirements, we would love to hear from you.
Interviews will take place on Monday 19 October 2026, in person.
Why Livewell Southwest?
In return, we will offer you:
A role where your work has a tangible, positive impact on colleagues and the services we provide
Excellent terms and conditions, including ongoing professional development
Hybrid working - work from home as well as on-site, as required by the role
A warm, collaborative team that cares about supporting each others success
Main duties of the job
What you will be doing
As a People Advisor, you will be a trusted partner to managers and teams providing high quality HR advice, coaching and operational support. Your work will span a variety of areas including:
- Employment legislation, terms and conditions, and people policies
- Supporting managers through complex people matters with clarity and confidence
- Helping to strengthen people management capability across the organisation
- Contributing to wider HR projects, policy development and ongoing improvements
This is a role where you will be valued for your expertise, your judgement, and your ability to bring people-focused solutions to challenging situations.
About you
We are looking for someone who is:
- An Associate Member of the CIPD with HR experience in a large or complex organisation
- Ideally working towards Chartered Member CIPD status
- Highly organised, solutions-focused, and able to balance competing priorities
- Skilled at building strong, trusting relationships at every level
- Emotionally intelligent, resilient, and comfortable working autonomously
- Confident in current employment law and good HR Practice
If you love problem solving, empowering managers, and making a meaningful difference at work, this is the role for you.
Please note that Livewell may close the job advertisement earlier than the specified deadline if a high number of applications are submitted. Therefore, we recommend you submit your application at the earliest opportunity.
About us
Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values, kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Details
Date posted
22 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year pa, pro rata
Contract
Fixed term
Duration
12 months
Working pattern
Full-time, Part-time, Job share, Flexible working, Home or remote working
Reference number
B9832-2026-AC-1984-3
Job locations
Crownhill Court
Plymouth
Devon
PL6 5DH
United Kingdom
Job description
Job responsibilities
Employee Relations/People Management
Advise and support managers in managing absence, discipline and grievance, capability issues and management of change. This may include participation in meetings and on occasions advising managers at hearings where complex and sensitive information is communicated.
Work in partnership with managers to develop effective solutions to HR management issues through the effective use of questioning, listening, persuasion and negotiating skills.
Support the development of managers people management skills through advice, coaching and training.
Line management responsibilities may be required for junior members of the team.
Policies and Procedures
Interprets and reviews changes to employment legislation and uses this knowledge to contribute to the development and implementation of HR policies.
Training and Development
Preparing and delivering training and development activities including identifying appropriate training solutions to a variety of audiences e.g. conduct, capability, induction, maternity.
Equality and Diversity
To promote and provide advice and guidance on Equality and Diversity issues as they relate to people management and in the context of the services supported.
Other Responsibilities
Use HR data to proactively provide HR advice and guidance to support improvements within service areas e.g. tackling areas of high absence, recruitment and retention, workforce planning.
Undertake project work as required which may include carrying out research and producing reports and statistical information and working with colleagues to implement the project e.g. reward and benefits.
Participate in continuous professional development.
Undertake other duties commensurate to the role and banding of the post.
Communications and Relationships
Maintain effective working relationships with managers, employees, team members, trade unions, professional associations and external organisations.
Please see full job description and person specification within supporting documents section.
Job description
Job responsibilities
Employee Relations/People Management
Advise and support managers in managing absence, discipline and grievance, capability issues and management of change. This may include participation in meetings and on occasions advising managers at hearings where complex and sensitive information is communicated.
Work in partnership with managers to develop effective solutions to HR management issues through the effective use of questioning, listening, persuasion and negotiating skills.
Support the development of managers people management skills through advice, coaching and training.
Line management responsibilities may be required for junior members of the team.
Policies and Procedures
Interprets and reviews changes to employment legislation and uses this knowledge to contribute to the development and implementation of HR policies.
Training and Development
Preparing and delivering training and development activities including identifying appropriate training solutions to a variety of audiences e.g. conduct, capability, induction, maternity.
Equality and Diversity
To promote and provide advice and guidance on Equality and Diversity issues as they relate to people management and in the context of the services supported.
Other Responsibilities
Use HR data to proactively provide HR advice and guidance to support improvements within service areas e.g. tackling areas of high absence, recruitment and retention, workforce planning.
Undertake project work as required which may include carrying out research and producing reports and statistical information and working with colleagues to implement the project e.g. reward and benefits.
Participate in continuous professional development.
Undertake other duties commensurate to the role and banding of the post.
Communications and Relationships
Maintain effective working relationships with managers, employees, team members, trade unions, professional associations and external organisations.
Please see full job description and person specification within supporting documents section.
Person Specification
Specific skills
Essential
- Ability to interpret policies, terms and conditions and analyse situations.
- Good IT skills, including Microsoft Office (Outlook, Word, Excel, PowerPoint) and ability to use other systems as required.
- Research and analytical skills to interpret complex information.
- Developed interpersonal and communication (written and verbal) skills required to exchange sensitive / complex information to a variety of audiences.
- Persuasion and negotiating skills.
- Ability to present information using a variety of methods to different audiences.
- Ability to plan, prioritise, manage and organise own workload to meet conflicting and competing service needs.
- Judgement and problem-solving skills to be able to provide options/solutions on people management issues.
- Ability to access a variety of Livewell Southwest sites.
Desirable
- Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
Qualifications
Essential
- Degree in HRM or related field or equivalent level of experience.
- Associate member of the CIPD.
Desirable
- Chartered Member status with the CIPD.
Knowledge
Essential
- Proven knowledge of current people management practice.
- Understanding of the principles of job evaluation.
- Proven knowledge of Equality and Diversity including associated legislation.
- Broad knowledge and experience of interpreting employment legislation e.g. TUPE legislation.
- Recent and relevant continuing professional development (e.g. Employment Law courses and regular employment up-dates).
Desirable
- Knowledge of public sector terms and conditions.
Experience
Essential
- Significant demonstrable experience of Human Resources issues in a large complex organisation including sickness absence management, change management, employment law and performance and case management issues.
- Experience of providing HR advice and support in an HR environment on terms and conditions e.g. policies & procedures, maternity, paternity, adoption.
- Experience of preparing and delivering training and development activities on a range of HR topics.
- Experience of using an employee records database.
Desirable
- Experience of reward & benefits.
- Experience of advising on TUPE transfers either into or out of the organisation.
- Broad experience of supporting on organisational change processes.
- Experience of working in a Trade Union environment.
Person Specification
Specific skills
Essential
- Ability to interpret policies, terms and conditions and analyse situations.
- Good IT skills, including Microsoft Office (Outlook, Word, Excel, PowerPoint) and ability to use other systems as required.
- Research and analytical skills to interpret complex information.
- Developed interpersonal and communication (written and verbal) skills required to exchange sensitive / complex information to a variety of audiences.
- Persuasion and negotiating skills.
- Ability to present information using a variety of methods to different audiences.
- Ability to plan, prioritise, manage and organise own workload to meet conflicting and competing service needs.
- Judgement and problem-solving skills to be able to provide options/solutions on people management issues.
- Ability to access a variety of Livewell Southwest sites.
Desirable
- Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
Qualifications
Essential
- Degree in HRM or related field or equivalent level of experience.
- Associate member of the CIPD.
Desirable
- Chartered Member status with the CIPD.
Knowledge
Essential
- Proven knowledge of current people management practice.
- Understanding of the principles of job evaluation.
- Proven knowledge of Equality and Diversity including associated legislation.
- Broad knowledge and experience of interpreting employment legislation e.g. TUPE legislation.
- Recent and relevant continuing professional development (e.g. Employment Law courses and regular employment up-dates).
Desirable
- Knowledge of public sector terms and conditions.
Experience
Essential
- Significant demonstrable experience of Human Resources issues in a large complex organisation including sickness absence management, change management, employment law and performance and case management issues.
- Experience of providing HR advice and support in an HR environment on terms and conditions e.g. policies & procedures, maternity, paternity, adoption.
- Experience of preparing and delivering training and development activities on a range of HR topics.
- Experience of using an employee records database.
Desirable
- Experience of reward & benefits.
- Experience of advising on TUPE transfers either into or out of the organisation.
- Broad experience of supporting on organisational change processes.
- Experience of working in a Trade Union environment.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Livewell Southwest
Address
Crownhill Court
Plymouth
Devon
PL6 5DH
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Employer details
Employer name
Livewell Southwest
Address
Crownhill Court
Plymouth
Devon
PL6 5DH
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
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Posted 1 month(s) ago
Reference: B9832-2026-NM-10413
Job summary
Up to 22 hrs per week
As an NHS provider, we are at the forefront of out of hours community nursing. We invite you to discuss our career opportunities. Please call Glynis Jenkins on 01752 435567
Our core hours are 17:00 - 08:30, 7 days a week, 365 days a year.
The role requires positivity & excellent communication, leadership & caseload management abilities. A need to demonstrate integrity & initiative, sound clinical knowledge with evidenced based practice & the ability to support the team, approaching your work in a co-ordinated way
We work integrated with primary care, adult social care, therapists, urgent & intermediate care services alongside our specialist services informing our ageing well MDTs which facilitates shaping our future to deliver great quality care for housebound individuals.
We strive to improve health outcomes & patient experience. This role supports people in their own home and care homes with our Care Home Service. Through expert advice & clinical support & treatment, promoting the optimum quality of life. Whilst providing an effective & efficient service delivery, utilising health promotion, wound, medication sub cutaneous, intra muscular and intravenous , end of life care and continence management.
Please note that this role may not be eligible for sponsorship under the Skilled Worker route, please refer to the Direct Gov website for more information with regards to eligibility
Main duties of the job
Community Registered Nurse within Urgent Care Nursing Service. Your role is vital in terms of coordinating peoples care through holistic evidence-based best practice in accordance with National and Organisational approved polices/procedures.
You will be an autonomous practitioner and role model. Responsible for assessing, triaging, planning, implementation and evaluation of care, support the Community Sister/Charge Nurse in their absence.
Manage sensitive issues and overcome obstacles in communication.
Required to undertake a robust induction, a mentor will be allocated to support your learning and development.
We offer training with required competencies for you to build on your knowledge, experience, and skills. You will be expected to undertake continued learning with accessibility to accredited courses.
Required to be competent, diagnose and investigate. Have sound knowledge and judgement providing evidence-based wound management and pressure ulcer prevention. Continence management, palliative, and end of life care.
Ability to frequently travel independently across Plymouth, South Hams and West Devon in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
This job advertisement may close earlier than the specified deadline if a high number of applications are submitted.
LW staff are expected to be able and willing to work across a 7-day service.
About us
Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values, kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Details
Date posted
22 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year pa, pro-rata
Contract
Permanent
Working pattern
Part-time, Job share, Flexible working
Reference number
B9832-2026-NM-10413
Job locations
Beauchamp Centre
Mount Gould
Plymouth
Devon
PL4 7QD
United Kingdom
Job description
Job responsibilities
To be responsible for assessing, triaging, planning, implementing, evaluating care which may be complex, sensitive and unpredictable with the support of senior nurse / nurse specialist/caseload holder To support the team and delivery of care, application of clinical judgement in day-to-day changes in patients' needs and circumstances external to the individual, determining when to seek advice from senior clinical or management staff. This includes response to immediate crisis. To undertake and to develop all nursing skills and competencies, updating as required for their role to enhance the skill mix of the nursing team ensuring that the ever-changing health needs of patients are met. To maintain accurate records, which are confidential, contemporaneous, legible, and all care given to be documented. These records may be paper or IT based system and must be maintained as specified in the LWSW Policies, the relevant professional body guidelines and Government directives. To provide clinical supervision to other staff and students. Promoting and supporting people in their care and treatment to help them manage their own health and wellbeing, maximising independence and facilitating health promotion. Depending on role you will be required to work within a defined geographical area undertaking specific clinical nursing duties to patients in a variety of settings such as their own homes, care homes.
To work within the scope of the NMC professional code of practice. Moving across the organisation should the need arise, for example, in a pandemic situation. To work within Livewell Southwest policies Promoting and supporting people in their care and treatment to help them manage their own health and wellbeing, maximising independence and facilitating health promotion. To undertake and to develop all nursing skills and competencies, updating as required for the role to enhance the skill mix of the nursing team, ensuring that the ever-changing health needs of the patients are met Share knowledge and skills and empower others. Some services you may require additional training to deliver intravenous medication or additional specialist nursing skills for your role. To work collaboratively and maintain key working relationships with managers and service / practice leads. Provide holistic evidence based / best practice care to patients in accordance with national and organisational approved policies / procedures and individual care plans. To act as a clinical advisor on health promotions within their areas of expertise and act as a Link Nurse. To undertake all required training to develop competencies required for the role.
To be responsible in the absence of the senior clinical Nurse Manager to manage own workload and delegate nursing care to appropriately skilled staff and ensure that these are supported. To assume responsibility as delegated by a senior member of staff. To act as a role model for all staff and students demonstrating specialist clinical skills and high standards of practice and professional conduct. To share knowledge and information to promote a cohesive team. To take responsibility for your own personal and professional development, maintain competence, knowledge and skills commensurate with the role. To assess, teach, support, and supervise colleagues including Pre-registration students and medical students. To participate in team activities to develop and consolidate a cohesive and supportive team ensuring openness within the team. To facilitate and participate in the development of team members, competencies, clinical supervision and staff performance as directed by the Service Lead. To participate in the recruitment and selection of new staff. To participate in coordinator/duty rota as required.
To exercise a duty of care in relation to the use of the organisations equipment and resources in a cost-effective manner. To use Livewell Southwest resources responsibly. To work in collaboration with the budget holder, you may be required to be an authorised signatory for ordering stores, equipment, and stationery. To ensure that all loans of equipment are monitored and maintained in good working order as per operational policy. To monitor stock levels and ensure the supply levels are sufficient to meet the demands of the service.
To maintain accurate records, which are confidential, contemporaneous, legible, and all care given to be documented. These records may be paper or IT based system and must be maintained as specified in the LWSW Policies, the relevant professional body guidelines and Government directives. To oversee the standard of patients records by audit or peer review and have a regular open discussion with team members. To complete on time and submit all necessary forms, documentation, including IT data and forward as required by the manager/organisation. To support in the triage process accepting appropriate referrals directly from other disciplines, patients, carers and members of the public and/or refer to other agencies where appropriate. To be responsible for organising own time management on a daily basis in line with caseload demands balancing patient needs with the administrative aspect of the role. To be involved in all aspects of clinical governance including audits and research. To preserve confidentiality and be aware of GDPR, Access to Health Records and consent to treatment. Responsibility for people who use our services Be responsible for contributing to the holistic assessment, planning delivery and evaluation of care to patients within their own homes. Implement, monitor and maintain high standards of care delivery at all times. To act as a patient advocate as required ensuring individual needs, preferences and choices are delivered by the service. Support CHC assessment and case management as part of the MDT for people at home where the community nurse is identified as the most appropriate community team member. To be involved in all steps of a patient's journey from referral to discharge. To undertake health promotion as requested to all age groups and contribute to planned health promotion activities e.g. NSFs, smoking cessation and long-term conditions. To act as a resource in providing advice and support for patients, relatives, carers, and other agencies. To have a flexible approach to the working day in order to meet the needs of the patient/service. To support the monitoring of patient satisfaction and promote appropriate service developments. To signpost to appropriate services, statutory and voluntary bodies. To have good communication skills which enable you to effectively communicate with patients, their relatives and carers about sensitive and accurate information about their condition. To support the prevention of hospital admissions. To undertake comprehensive risk assessments of all situations associated with the care of patients in order to ensure nurses and the carers safety. This might include the assessment and provision of equipment ensuring it is used safely. To provide holistic evidence based / best practice care to patients in accordance with National and LWSW approved policies/procedures and individual care plans. Responsibility for implementation of policy and/or service developments To be aware of and abide by Livewell Southwest approved policies, patient group directives, standards and quality assurance initiatives. To support development and review of policies, protocols, clinical guidelines, documentation systems and education materials to direct own and others practice in line with best practice, professional forums, ensuring the clinical practice reflects national and local drivers. To Preserve confidentiality and be aware of the GDPR, Data Protection Act, Access to Health Records and Consent for Treatment. To report and record all incidents and near misses relating to health, safety, security, fire, physical violence, aggression, and verbal abuse. To monitor and maintain the health, safety and security of self, others in the team and patients. To integrate theory into practice by bringing new knowledge a from training into the practice environment. Evaluate the impact of these training programmes, for patients and carers, to ensure that they provide the necessary knowledge and skills to gain independence, safely manage changing circumstances and plan for unavoidable progression of conditions.
To act as a change agent, Organisation wide, initiating, facilitating, and supporting change initiatives, across professional boundaries.
To work within the scope of the NMC professional code of practice. Ability to use a computer, being responsible for timely recording of patient activities for IT, data collection, dealing with e-mail queries, stock and equipment ordering. To have an up-to-date personal development plan and professional portfolio. To participate in an annual appraisal of their work in line with the Knowledge and Skills Framework (KSF) where the job description will be reviewed and objectives set. In line with the annual development plan the postholder will be expected to undertake any training or development required to fulfill their role. To monitor own performance against agreed objectives through personal development plans, NMC regulations and maintain professional expertise by arranging and attending meetings, study days and in service training to support their own role and that of others. To complete specific clinical competencies relevant to role and ensure these are updated. Problem-solve and liaise as soon as possible with the Clinical Nurse / Caseload Holder issues that may arise. Continually re-prioritising workload due to the unpredictability and demands for urgent visits.
Job description
Job responsibilities
To be responsible for assessing, triaging, planning, implementing, evaluating care which may be complex, sensitive and unpredictable with the support of senior nurse / nurse specialist/caseload holder To support the team and delivery of care, application of clinical judgement in day-to-day changes in patients' needs and circumstances external to the individual, determining when to seek advice from senior clinical or management staff. This includes response to immediate crisis. To undertake and to develop all nursing skills and competencies, updating as required for their role to enhance the skill mix of the nursing team ensuring that the ever-changing health needs of patients are met. To maintain accurate records, which are confidential, contemporaneous, legible, and all care given to be documented. These records may be paper or IT based system and must be maintained as specified in the LWSW Policies, the relevant professional body guidelines and Government directives. To provide clinical supervision to other staff and students. Promoting and supporting people in their care and treatment to help them manage their own health and wellbeing, maximising independence and facilitating health promotion. Depending on role you will be required to work within a defined geographical area undertaking specific clinical nursing duties to patients in a variety of settings such as their own homes, care homes.
To work within the scope of the NMC professional code of practice. Moving across the organisation should the need arise, for example, in a pandemic situation. To work within Livewell Southwest policies Promoting and supporting people in their care and treatment to help them manage their own health and wellbeing, maximising independence and facilitating health promotion. To undertake and to develop all nursing skills and competencies, updating as required for the role to enhance the skill mix of the nursing team, ensuring that the ever-changing health needs of the patients are met Share knowledge and skills and empower others. Some services you may require additional training to deliver intravenous medication or additional specialist nursing skills for your role. To work collaboratively and maintain key working relationships with managers and service / practice leads. Provide holistic evidence based / best practice care to patients in accordance with national and organisational approved policies / procedures and individual care plans. To act as a clinical advisor on health promotions within their areas of expertise and act as a Link Nurse. To undertake all required training to develop competencies required for the role.
To be responsible in the absence of the senior clinical Nurse Manager to manage own workload and delegate nursing care to appropriately skilled staff and ensure that these are supported. To assume responsibility as delegated by a senior member of staff. To act as a role model for all staff and students demonstrating specialist clinical skills and high standards of practice and professional conduct. To share knowledge and information to promote a cohesive team. To take responsibility for your own personal and professional development, maintain competence, knowledge and skills commensurate with the role. To assess, teach, support, and supervise colleagues including Pre-registration students and medical students. To participate in team activities to develop and consolidate a cohesive and supportive team ensuring openness within the team. To facilitate and participate in the development of team members, competencies, clinical supervision and staff performance as directed by the Service Lead. To participate in the recruitment and selection of new staff. To participate in coordinator/duty rota as required.
To exercise a duty of care in relation to the use of the organisations equipment and resources in a cost-effective manner. To use Livewell Southwest resources responsibly. To work in collaboration with the budget holder, you may be required to be an authorised signatory for ordering stores, equipment, and stationery. To ensure that all loans of equipment are monitored and maintained in good working order as per operational policy. To monitor stock levels and ensure the supply levels are sufficient to meet the demands of the service.
To maintain accurate records, which are confidential, contemporaneous, legible, and all care given to be documented. These records may be paper or IT based system and must be maintained as specified in the LWSW Policies, the relevant professional body guidelines and Government directives. To oversee the standard of patients records by audit or peer review and have a regular open discussion with team members. To complete on time and submit all necessary forms, documentation, including IT data and forward as required by the manager/organisation. To support in the triage process accepting appropriate referrals directly from other disciplines, patients, carers and members of the public and/or refer to other agencies where appropriate. To be responsible for organising own time management on a daily basis in line with caseload demands balancing patient needs with the administrative aspect of the role. To be involved in all aspects of clinical governance including audits and research. To preserve confidentiality and be aware of GDPR, Access to Health Records and consent to treatment. Responsibility for people who use our services Be responsible for contributing to the holistic assessment, planning delivery and evaluation of care to patients within their own homes. Implement, monitor and maintain high standards of care delivery at all times. To act as a patient advocate as required ensuring individual needs, preferences and choices are delivered by the service. Support CHC assessment and case management as part of the MDT for people at home where the community nurse is identified as the most appropriate community team member. To be involved in all steps of a patient's journey from referral to discharge. To undertake health promotion as requested to all age groups and contribute to planned health promotion activities e.g. NSFs, smoking cessation and long-term conditions. To act as a resource in providing advice and support for patients, relatives, carers, and other agencies. To have a flexible approach to the working day in order to meet the needs of the patient/service. To support the monitoring of patient satisfaction and promote appropriate service developments. To signpost to appropriate services, statutory and voluntary bodies. To have good communication skills which enable you to effectively communicate with patients, their relatives and carers about sensitive and accurate information about their condition. To support the prevention of hospital admissions. To undertake comprehensive risk assessments of all situations associated with the care of patients in order to ensure nurses and the carers safety. This might include the assessment and provision of equipment ensuring it is used safely. To provide holistic evidence based / best practice care to patients in accordance with National and LWSW approved policies/procedures and individual care plans. Responsibility for implementation of policy and/or service developments To be aware of and abide by Livewell Southwest approved policies, patient group directives, standards and quality assurance initiatives. To support development and review of policies, protocols, clinical guidelines, documentation systems and education materials to direct own and others practice in line with best practice, professional forums, ensuring the clinical practice reflects national and local drivers. To Preserve confidentiality and be aware of the GDPR, Data Protection Act, Access to Health Records and Consent for Treatment. To report and record all incidents and near misses relating to health, safety, security, fire, physical violence, aggression, and verbal abuse. To monitor and maintain the health, safety and security of self, others in the team and patients. To integrate theory into practice by bringing new knowledge a from training into the practice environment. Evaluate the impact of these training programmes, for patients and carers, to ensure that they provide the necessary knowledge and skills to gain independence, safely manage changing circumstances and plan for unavoidable progression of conditions.
To act as a change agent, Organisation wide, initiating, facilitating, and supporting change initiatives, across professional boundaries.
To work within the scope of the NMC professional code of practice. Ability to use a computer, being responsible for timely recording of patient activities for IT, data collection, dealing with e-mail queries, stock and equipment ordering. To have an up-to-date personal development plan and professional portfolio. To participate in an annual appraisal of their work in line with the Knowledge and Skills Framework (KSF) where the job description will be reviewed and objectives set. In line with the annual development plan the postholder will be expected to undertake any training or development required to fulfill their role. To monitor own performance against agreed objectives through personal development plans, NMC regulations and maintain professional expertise by arranging and attending meetings, study days and in service training to support their own role and that of others. To complete specific clinical competencies relevant to role and ensure these are updated. Problem-solve and liaise as soon as possible with the Clinical Nurse / Caseload Holder issues that may arise. Continually re-prioritising workload due to the unpredictability and demands for urgent visits.
Person Specification
Qualifications
Essential
- 1st Level Nurse Registration (degree or diploma) NMC Registration
- Willingness to undertake further education around management of longterm conditions.
- Evidence of continuing professional development
Desirable
- Previous community nursing experience.
Experience
Essential
- Experience of a variety of healthcare settings
- Knowledge of recent developments within health and social care
- Keeps up to date with evidence - based practice and research related to nursing and health care in the community
- Ability to operate community equipment
- Ability to identify and pass on urgent client information to the senior staff
Desirable
- Experience of working in field as described in job purpose.
Additional requirements
Essential
- Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
- The role may require a variety of shift patterns and ability to work flexibly.
- Creates and fosters a culture of openness, honesty, integrity and inclusiveness.
- Demonstrate commitment to and focus on quality, promotes high standards to consistently improve patient outcomes.
- Dexterity to enable clinical skills to be performed, i.e., removal of sutures, venepuncture & IV therapy
Skills
Essential
- Ability to use initiative and work autonomously.
- Ability to decision make and problem solve.
- Good time management and delegation skills.
- Ability to assess patients and make appropriate referrals and recommendations using evidence-based practice.
- Strong analytical and judgement skills, with the ability to interpret complex situations and make appropriate decisions.
- Excellent interpersonal skills and ability to build and maintain relationships with other health and social care professionals, patients, carers and the public.
- Ability to meet deadlines and work under pressure.
- Ability to adapt to the demands of a constantly changing environment
- Ability to undertake nursing skills and to prioritise visits in accordance with patient need.
- Ability to organise own workload without direct supervision.
- Ability to input data manually and electronically according to organisational policies.
- Work within agreed Policies and procedures.
- Effective communication and interactive skills including oral, written and IT
- Ability to act as a champion for patients/carers and their interests, ensuring the patients voice has an impact on service developments.
Desirable
- Advanced knowledge and competence in Tissue Viability
- Advanced knowledge and competence Bladder & Bowel
- Advanced knowledge and competence End Of Life
- Advanced knowledge and competence IV drug administration
- Advanced knowledge and competence Diagnostic skills
- Experience of managing a caseload.
Knowledge
Essential
- Team worker and ability to work alone
- Ability to listen to and communicate with patients and carers in a compassionate and caring manner
- Presentation skills or teaching to individuals e.g., patients and to small groups for example students
- Up to date knowledge of current practice within the area specified in job purpose.
- Understanding of Clinical Supervision and continued professional development.
Desirable
- Relevant post registration courses/knowledge base relevant to post.
- Evidence of up to date mandatory training and completion of competency frameworks.
- Understanding of Community Nursing service and local issue
Person Specification
Qualifications
Essential
- 1st Level Nurse Registration (degree or diploma) NMC Registration
- Willingness to undertake further education around management of longterm conditions.
- Evidence of continuing professional development
Desirable
- Previous community nursing experience.
Experience
Essential
- Experience of a variety of healthcare settings
- Knowledge of recent developments within health and social care
- Keeps up to date with evidence - based practice and research related to nursing and health care in the community
- Ability to operate community equipment
- Ability to identify and pass on urgent client information to the senior staff
Desirable
- Experience of working in field as described in job purpose.
Additional requirements
Essential
- Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
- The role may require a variety of shift patterns and ability to work flexibly.
- Creates and fosters a culture of openness, honesty, integrity and inclusiveness.
- Demonstrate commitment to and focus on quality, promotes high standards to consistently improve patient outcomes.
- Dexterity to enable clinical skills to be performed, i.e., removal of sutures, venepuncture & IV therapy
Skills
Essential
- Ability to use initiative and work autonomously.
- Ability to decision make and problem solve.
- Good time management and delegation skills.
- Ability to assess patients and make appropriate referrals and recommendations using evidence-based practice.
- Strong analytical and judgement skills, with the ability to interpret complex situations and make appropriate decisions.
- Excellent interpersonal skills and ability to build and maintain relationships with other health and social care professionals, patients, carers and the public.
- Ability to meet deadlines and work under pressure.
- Ability to adapt to the demands of a constantly changing environment
- Ability to undertake nursing skills and to prioritise visits in accordance with patient need.
- Ability to organise own workload without direct supervision.
- Ability to input data manually and electronically according to organisational policies.
- Work within agreed Policies and procedures.
- Effective communication and interactive skills including oral, written and IT
- Ability to act as a champion for patients/carers and their interests, ensuring the patients voice has an impact on service developments.
Desirable
- Advanced knowledge and competence in Tissue Viability
- Advanced knowledge and competence Bladder & Bowel
- Advanced knowledge and competence End Of Life
- Advanced knowledge and competence IV drug administration
- Advanced knowledge and competence Diagnostic skills
- Experience of managing a caseload.
Knowledge
Essential
- Team worker and ability to work alone
- Ability to listen to and communicate with patients and carers in a compassionate and caring manner
- Presentation skills or teaching to individuals e.g., patients and to small groups for example students
- Up to date knowledge of current practice within the area specified in job purpose.
- Understanding of Clinical Supervision and continued professional development.
Desirable
- Relevant post registration courses/knowledge base relevant to post.
- Evidence of up to date mandatory training and completion of competency frameworks.
- Understanding of Community Nursing service and local issue
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Livewell Southwest
Address
Beauchamp Centre
Mount Gould
Plymouth
Devon
PL4 7QD
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Employer details
Employer name
Livewell Southwest
Address
Beauchamp Centre
Mount Gould
Plymouth
Devon
PL4 7QD
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: B9832-2026-NM-10359-2
Job summary
37.5 hours per week
Lee Mill Low Secure Unit is a 12-bed male inpatient ward set in the small village of Lee Mill just outside of Plymouth. We provide specialist mental health care for men who have often been involved in the legal system due to their mental health needs. The staff at Lee Mill are passionate about providing the highest level of patient centred care to an often challenging and disadvantaged patient group.
The Lee Mill team receives regular positive feedback celebrating our dedication to promote recovery and work collaboratively with our patient group and the kindness and respect demonstrated by the team, our most recent review was rated as good and outstanding.
An exciting opportunity has arisen for an enthusiastic, passionate and committed HCA to join our highly motivated team. You will provide day to day support and care under the supervision of the nurse in charge which will make a significant impact on the lives of vulnerable people from the South West region. It is an exciting time to join us as Lee Mill is involved in a variety of projects including the focus on Reducing Restrictive Practice and the Culture of Care.
We will offer access to further training, including essential training for staff working within secure services, and there are good promotional prospects within the team.
Main duties of the job
The role of the Health Care Assistant is to assist the team in delivering physical, social and psychological care to the service user with mental health problems admitted to the Unit and requiring conditions of security.
This may involve contact with relatives, carers and other agencies. They will carry out interventions as part of the care plans and record information using the CPA process.
The post holder will be directed to undertake tasks once adequate instruction has been given by the trained nurse and both parties are confident that the task can be fulfilled competently. This will be a ward based role with a recovery focus and an opportunity to accompany service users into the community with the supervision of other staff.
Due to the nature of the role, all staff are required to attend a physical interventions training session to ensure we can meet the needs of our patients and remain effective in maintaining the safety and wellbeing of all. This post covers a 24/7 shift pattern inclusive of nights.
Please note that this role may not be eligible for sponsorship under the Skilled Worker route.
Please note that Livewell may close the job advertisement earlier than the specified deadline.
All staff are expected to be able and willing to work across a 7 day service.
About us
Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values, kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Details
Date posted
22 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year p.a, pro rata
Contract
Permanent
Working pattern
Full-time, Part-time, Job share, Flexible working
Reference number
B9832-2026-NM-10359-2
Job locations
Lee Mill Hospital
Beech Road
Ivybridge
Devon
PL21 9HL
United Kingdom
Job description
Job responsibilities
1. To work under the direction of a registered member of nursing staff, but at times will not have direct supervision with in the unit.
2. To carry out efficiently and effectively task and instructions assigned by the trained nurse.
3. To undertake only those tasks for which she / he has had instruction and is competent to fulfill.
4. To maintain confidentiality in respect of the patient / client at all times.
5. To be aware of Health and Safety at Work Act and the implications for the work environment.
6. To know how to report accidents and untoward incidents and to do so promptly.
7. To obtain knowledge of Livewell policies, procedures and practices and carry out duties in accordance with them this will include adherence to Uniform & Dress Code Policy.
8. To be aware of legal issues and have an understanding of the Mental Health Act.
9. To support community activities in small groups outside of the unit.
10. To be an active member of the provision of care to the patient / client.
11. Co-facilitate groups with qualified staff and support the therapeutic programme.
12. To receive reports on patient care and be able to report back with observations to the nurse in charge within his / her competency.
13. Participate in the safe delivery of physical intervention and respond to any untoward incident and undertake associated training. To be proficient in the use of seclusion and have a sound knowledge of policy relating to this.
14. To be willing to participate actively in appropriate in-service training programmes which the manager believes to be of benefit to the individual. To assume co-responsibility for maintaining skills and knowledge levels.
15. To assist the registered nurse to carry out, under direction, tasks which fulfill the patients / clients physical and psychological need, as identified in the Care Plan / Assessment.
16. Escort patients to other wards / departments or other areas designated by trained staff, which may include the community with other members of the team.
17. Contribute to the assessment, planning, implementing and evaluating care to service users. This to include participation in case review and assessment for admission / discharge process.
18. Make appropriate records in the electronic record system, which will then be counter signed by a registered nurse.
19. To assist the patients personal care and record patients observations in accordance with the Care Plan.
20. Record and manage patients property and money
21. Undertake specific responsibilities designated by the Ward Manager/unit coordinator.
22. To undertake mandatory and other training as directed by the Organisation.
23. To participate in continuing role / personal development using the appraisal system.
24. To receive line management support and supervision.
25. To contribute to any audit process.
26. To behave in a manner which does not bring the Organization into disrepute
This job description is not exhaustive and may change as the post develops, but such change will not take place without consultation between the post holder and his / her manager.
This job will be reviewed within the appraisal process on an annual basis.
The post holder is required to conform to Livewell policies on Health, Safety, Fire procedures and confidentiality.
Job description
Job responsibilities
1. To work under the direction of a registered member of nursing staff, but at times will not have direct supervision with in the unit.
2. To carry out efficiently and effectively task and instructions assigned by the trained nurse.
3. To undertake only those tasks for which she / he has had instruction and is competent to fulfill.
4. To maintain confidentiality in respect of the patient / client at all times.
5. To be aware of Health and Safety at Work Act and the implications for the work environment.
6. To know how to report accidents and untoward incidents and to do so promptly.
7. To obtain knowledge of Livewell policies, procedures and practices and carry out duties in accordance with them this will include adherence to Uniform & Dress Code Policy.
8. To be aware of legal issues and have an understanding of the Mental Health Act.
9. To support community activities in small groups outside of the unit.
10. To be an active member of the provision of care to the patient / client.
11. Co-facilitate groups with qualified staff and support the therapeutic programme.
12. To receive reports on patient care and be able to report back with observations to the nurse in charge within his / her competency.
13. Participate in the safe delivery of physical intervention and respond to any untoward incident and undertake associated training. To be proficient in the use of seclusion and have a sound knowledge of policy relating to this.
14. To be willing to participate actively in appropriate in-service training programmes which the manager believes to be of benefit to the individual. To assume co-responsibility for maintaining skills and knowledge levels.
15. To assist the registered nurse to carry out, under direction, tasks which fulfill the patients / clients physical and psychological need, as identified in the Care Plan / Assessment.
16. Escort patients to other wards / departments or other areas designated by trained staff, which may include the community with other members of the team.
17. Contribute to the assessment, planning, implementing and evaluating care to service users. This to include participation in case review and assessment for admission / discharge process.
18. Make appropriate records in the electronic record system, which will then be counter signed by a registered nurse.
19. To assist the patients personal care and record patients observations in accordance with the Care Plan.
20. Record and manage patients property and money
21. Undertake specific responsibilities designated by the Ward Manager/unit coordinator.
22. To undertake mandatory and other training as directed by the Organisation.
23. To participate in continuing role / personal development using the appraisal system.
24. To receive line management support and supervision.
25. To contribute to any audit process.
26. To behave in a manner which does not bring the Organization into disrepute
This job description is not exhaustive and may change as the post develops, but such change will not take place without consultation between the post holder and his / her manager.
This job will be reviewed within the appraisal process on an annual basis.
The post holder is required to conform to Livewell policies on Health, Safety, Fire procedures and confidentiality.
Person Specification
Knowledge
Essential
- Awareness of personal safety
- Confidentiality
- De-escalation skills
- Knowledge of Secure Environment
- Knowledge of recovery principles
- Knowledge of Record Keeping
- MHA knowledge / awareness
- Continual assessment of patient
Desirable
- Willingness to undertake training in relation to required skills
- Knowledge of solution focused approach
Qualifications
Essential
- NVQ Level 3 in Care or equivalent or relevant health care experience/setting
- Ability to engage patients in activities off the Unit with other staff
- Record keeping skills
- Aware of social inclusion role
- Care Certificate
Desirable
- Ability to work with minimum of supervision
- Time Management
- To undertake baseline physical observations
- Computer skills
Skills / Experience
Essential
- Effective Communication Skills
- Ability to contribute to the process of and the delivery of high standard of care as planned in care programme
- Ability to participate in activities with patients
- To work rotational shift pattern over 24 hours
- Requirement to train and participate in Physical Intervention training
- Reliable, Motivated & Empathetic
- Confidence in dealing with patients
- Ability to work in stressful conditions
- Ability to work as part of a team
- Positive outlook
- Experience of working with people
Desirable
- Mental Health experience within an NHS setting
- Working within a Multi Disciplinary Team
Person Specification
Knowledge
Essential
- Awareness of personal safety
- Confidentiality
- De-escalation skills
- Knowledge of Secure Environment
- Knowledge of recovery principles
- Knowledge of Record Keeping
- MHA knowledge / awareness
- Continual assessment of patient
Desirable
- Willingness to undertake training in relation to required skills
- Knowledge of solution focused approach
Qualifications
Essential
- NVQ Level 3 in Care or equivalent or relevant health care experience/setting
- Ability to engage patients in activities off the Unit with other staff
- Record keeping skills
- Aware of social inclusion role
- Care Certificate
Desirable
- Ability to work with minimum of supervision
- Time Management
- To undertake baseline physical observations
- Computer skills
Skills / Experience
Essential
- Effective Communication Skills
- Ability to contribute to the process of and the delivery of high standard of care as planned in care programme
- Ability to participate in activities with patients
- To work rotational shift pattern over 24 hours
- Requirement to train and participate in Physical Intervention training
- Reliable, Motivated & Empathetic
- Confidence in dealing with patients
- Ability to work in stressful conditions
- Ability to work as part of a team
- Positive outlook
- Experience of working with people
Desirable
- Mental Health experience within an NHS setting
- Working within a Multi Disciplinary Team
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Livewell Southwest
Address
Lee Mill Hospital
Beech Road
Ivybridge
Devon
PL21 9HL
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Employer details
Employer name
Livewell Southwest
Address
Lee Mill Hospital
Beech Road
Ivybridge
Devon
PL21 9HL
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: B9832-2026-NM-10484
Job summary
37.5 hours per week.
Do you have a passion for offering quality care to children with mental health needs? Come and join a passionate and friendly team providing mental health services to children with or presenting with possible neuro diversity across the city of Plymouth. We have a number of opportunities within the Neurodiversity Intensive Support and Intervention Team (NISIT) which supports the wider CAMHS Neurodiversity pathway offering specialist assessment, intervention and support to children and young people that may have, a learning disability, ADHD, autism, Tics or Tourette's and are struggling with mental health difficulties. NISIT provide a high intensive support to young people struggling with mental health whilst waiting or currently within the Neuro pathway, to reduce increasing development of the mental health presentation and or risks.
NISIT are part of a wider dedicated team that aims to provide a positive and supportive working environment, with an open learning culture, which fosters high morale and commitment.
This role may not be eligible for sponsorship under the Skilled Worker route; please refer to the Direct Gov website for more information with regards to eligibility.
Please note that Livewell may close the job advertisement earlier than the specified deadline.
All Livewell staff are expected to be able and willing to work across a 7 day service.
Main duties of the job
To work alongside the multi disciplinary team in the assessment of children and young people who are presenting with behaviours suggestive of a neuro developmental Condition such as Autism, ADHD or Tourettes Syndrome.
To support children, Young People and Families who have received a diagnosis to help them to understand what it means for them.
To work alongside our colleagues in education to ensure the mental health needs of the child have been acknowledged.
To work closely and collaboratively with clinicians to ensure that the needs of children and young people with an escalation of risk or deterioration in their mental health are met in a timely and appropriate manner.
To provide telephone advice to Children, Young People and their Families and/or Professionals
To support the mental health assessments in a location most convenient/appropriate for the patient; this may be in their home, GP surgery, school or Emergency Department.
Work with the clinicians in the delivery of most appropriate intervention required for a child or young person, with an emphasis on positive risk management, and refer as necessary.
To intensively support a child or young person in the community to prevent the need for admission and offer a step-down package of care of a child or young person being discharged back to community services.
Represent CAMHS in meetings as and when required and clinically appropriate to gather and share information.
About us
Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values, kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Details
Date posted
22 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year pa, pro-rata
Contract
Permanent
Working pattern
Full-time, Part-time, Job share, Flexible working
Reference number
B9832-2026-NM-10484
Job locations
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Job description
Job responsibilities
Responsibilities:
Support the neuro assessment process.
Ensure the on-going effective use of routine outcome monitoring
Provide education to children, young people and their families to enhance their knowledge of neuro-developmental and mental health issues and management of this.
Promote resilience and prevention of mental health issues.
Maintain high standards of clinical care to children, young people and their families.
To liaise and work with other CAMHS teams to ensure the needs of children and met by the right team, on the right pathway at the right time.
Knowledge, Training and Experience:
- The post holder will be responsible for updating their own practice, knowledge and skills within their sphere of practice including Livewell Southwest mandatory training.
- Knowledge of Policy and legislation.
- Knowledge of Mental Health and Mental Health service delivery.
- Knowledge of child development and safeguarding.
- Knowledge of the principles of the CYP IAPT programme and a willingness to undertake training.
- Good ability to know when to involve senior staff in a child or young persons care and share relevant information
- Liaise with other services to arrange appointments that both meet the needs of child or young person and service demands.
EDUCATION AND TRAINING
- To assume responsibility for own personal development.
- To provide support to new post holders, and identify training needs via mode of PDP.
- To ensure Livewell SW mandatory training is completed at scheduled times.
- To have oversight of teams training schedule.
Please see attached full JD and Person Spec for more details
Job description
Job responsibilities
Responsibilities:
Support the neuro assessment process.
Ensure the on-going effective use of routine outcome monitoring
Provide education to children, young people and their families to enhance their knowledge of neuro-developmental and mental health issues and management of this.
Promote resilience and prevention of mental health issues.
Maintain high standards of clinical care to children, young people and their families.
To liaise and work with other CAMHS teams to ensure the needs of children and met by the right team, on the right pathway at the right time.
Knowledge, Training and Experience:
- The post holder will be responsible for updating their own practice, knowledge and skills within their sphere of practice including Livewell Southwest mandatory training.
- Knowledge of Policy and legislation.
- Knowledge of Mental Health and Mental Health service delivery.
- Knowledge of child development and safeguarding.
- Knowledge of the principles of the CYP IAPT programme and a willingness to undertake training.
- Good ability to know when to involve senior staff in a child or young persons care and share relevant information
- Liaise with other services to arrange appointments that both meet the needs of child or young person and service demands.
EDUCATION AND TRAINING
- To assume responsibility for own personal development.
- To provide support to new post holders, and identify training needs via mode of PDP.
- To ensure Livewell SW mandatory training is completed at scheduled times.
- To have oversight of teams training schedule.
Please see attached full JD and Person Spec for more details
Person Specification
Experience
Essential
- Ability to communicate effectively with young people and their families/carers, who are experiencing mental health problems in the community setting.
- A background of working in a care setting and/or education / social care setting. Previous experience of working with young people in a professional/voluntary capacity
Desirable
- A background of working in a care setting and/or education / social care setting. Previous experience of working with young people in a professional/voluntary capacity.
- Experience of working with people with neuro developmental disorders such as Autism Spectrum Condition and ADHD
Qualifications
Essential
- Vocational Qualification Level III or equivalent level of relevant study
- or able to demonstrate the skills, knowledge and ability to work to this level.
- Maths & English GCSE Grades 4 and above or equivalent.
- Knowledge and/or awareness of mental health problems.
- Knowledge of safe guarding children.
Desirable
- Some experience / knowledge of Autism Spectrum Disorder and ADHD
- Knowledge of mental health problems/mental illness in young people and evidenced based treatments.
Person Specification
Experience
Essential
- Ability to communicate effectively with young people and their families/carers, who are experiencing mental health problems in the community setting.
- A background of working in a care setting and/or education / social care setting. Previous experience of working with young people in a professional/voluntary capacity
Desirable
- A background of working in a care setting and/or education / social care setting. Previous experience of working with young people in a professional/voluntary capacity.
- Experience of working with people with neuro developmental disorders such as Autism Spectrum Condition and ADHD
Qualifications
Essential
- Vocational Qualification Level III or equivalent level of relevant study
- or able to demonstrate the skills, knowledge and ability to work to this level.
- Maths & English GCSE Grades 4 and above or equivalent.
- Knowledge and/or awareness of mental health problems.
- Knowledge of safe guarding children.
Desirable
- Some experience / knowledge of Autism Spectrum Disorder and ADHD
- Knowledge of mental health problems/mental illness in young people and evidenced based treatments.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Livewell Southwest
Address
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Employer details
Employer name
Livewell Southwest
Address
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: B9832-2026-NM-10355-5
Job summary
30 hours per week. This is a developmental post within Child and Adolescent Mental Health Service (CAMHS) within Livewell Southwest CiC has the opportunity over the next 7 years to really shape Children Young People and Family Services.
There is an exciting opportunity for a professional registered clinician band 5 for a developmental post into a band 6, this post will involve competencies which will need to be completed within 2 years dependent on current experience.
Job Share(s) Considered
Main duties of the job
The post holder is responsible for supporting the emotional, psychological and social wellbeing of children and young people with a drive for early intervention. Enabling cultural change in the way first contact services can support children and young people with mental health problems. In line with 2019 NHS Long term plan strategic vision for CAMHS the post holder will actively promote resilience, prevention and early intervention to children and young people in the community.
The post holder will offer consultation about identified young people to the referrer, network or directly to the child, young person and their family. The post holder will be responsible for the co-ordination of further assessment, targeted intervention or group that would meet the needs of the child or young person.
Please see the attached job description for the full list of main duties and responsibilities of the role.
This role may not be eligible for sponsorship under the Skilled Worker route; please refer to the Direct Gov website for more information with regards to eligibility.
Please note that Livewell may close the job advertisement earlier than the specified deadline if a high number of applications are submitted. Therefore, we recommend you submit your application at the earliest opportunity.
All Livewell staff are expected to be able and willing to work across a 7 day service.
About us
Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values, kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Details
Date posted
22 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year pa, pro-rata
Contract
Permanent
Working pattern
Part-time, Job share, Flexible working
Reference number
B9832-2026-NM-10355-5
Job locations
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Job description
Job responsibilities
Developmental post Band 5 Mental health practitioner initially.
The postholder is responsible for supporting the emotional, psychological and social wellbeing of children and young people - early intervention. Enabling cultural change in the way first contact services can support children and young people with mental health problems. In line with 2015 Future in Mind strategic vision for CAMHS the post holder will actively promote resilience, prevention and early intervention to children and young people in the community.
This developmental post will involve competencies which will need to be completed within 2 years dependent on current experience and will be assessed through various methods including feedback, self-directed assessment, direct observation and throughout line management. If not achieved within the specified timeframe will not be able to progress onto the band 6.
The post holder will work as the named Early Help liaison practitioner within the locality. The postholder will directly link with other services, families, professionals and schools supporting with potential requests for involvement into CAMHS promoting emotional, health and wellbeing as part of the whole school approach.
The post holder will offer consultation about identified young people to the referrer, network or directly to the child, young person and their family. The post holder will be responsible for the co-ordination of further assessment, targeted intervention or group that would meet the needs of the child or young person.
The post holder will co-ordinate training to community professionals and schools to meet the specific needs of each setting or school and co-facilitate training when appropriate.
2) Briefly describe the main duties of the role -Key responsibilities and tasks
To work as the identified Early Help Liaison practitioner to deliver consultation, advice and signposting to community services and schools working with children and young people who may present with emerging mental health difficulties.
Co-ordination and implementation of evidence based targeted interventions in a timely manner, in collaboration with the other clinicians in the early help pathway.
To ensure that children and young people access timely assessments and the appropriate targeted interventions.
Organisation and delivery of groups based within the school and community setting on a needs led approach. To support the delivery of evidence based programmes for children and young people with mental health issues.
Take a lead in representing CAMHS in multi-agency meetings such as EHAT, SEND meetings or child protection meetings to co-ordinate and have oversight of mental health element of a multi-agency plan around a child.
To function as a member of the locality facing CAMHS early help pathway taking appropriate responsibility for the implementation of decisions made by the team.
Ensure planned interventions are implemented effectively and evaluated using Routine Outcome Monitoring (ROMS)
Participate in the delivery of training programmes for schools and community services from a portfolio of available CAMHS training
Maintain standards of care to highest level within available resources.
To actively participate in line management with senior and junior members of staff.
To liaise effectively with the other CAMHS community teams across the city.
To develop and maintain relationships with providers statutory and non-statutory.
To maintain confidentiality in respect of the young people at all times.
Communicate clearly with children and young people, their families and all other health professional groups about their health problems.
Actively participate in clinical governance and quality improvement initiatives, e.g. clinical audit, essence of care or clinical policy development.
Ensure that children and young people are encouraged to play a part in decision making about the help they need and how they can access specific interventions. This is to promote person-centred planning.
Contribute to the provision of the advice line, providing advice, support, signposting and resources.
Job description
Job responsibilities
Developmental post Band 5 Mental health practitioner initially.
The postholder is responsible for supporting the emotional, psychological and social wellbeing of children and young people - early intervention. Enabling cultural change in the way first contact services can support children and young people with mental health problems. In line with 2015 Future in Mind strategic vision for CAMHS the post holder will actively promote resilience, prevention and early intervention to children and young people in the community.
This developmental post will involve competencies which will need to be completed within 2 years dependent on current experience and will be assessed through various methods including feedback, self-directed assessment, direct observation and throughout line management. If not achieved within the specified timeframe will not be able to progress onto the band 6.
The post holder will work as the named Early Help liaison practitioner within the locality. The postholder will directly link with other services, families, professionals and schools supporting with potential requests for involvement into CAMHS promoting emotional, health and wellbeing as part of the whole school approach.
The post holder will offer consultation about identified young people to the referrer, network or directly to the child, young person and their family. The post holder will be responsible for the co-ordination of further assessment, targeted intervention or group that would meet the needs of the child or young person.
The post holder will co-ordinate training to community professionals and schools to meet the specific needs of each setting or school and co-facilitate training when appropriate.
2) Briefly describe the main duties of the role -Key responsibilities and tasks
To work as the identified Early Help Liaison practitioner to deliver consultation, advice and signposting to community services and schools working with children and young people who may present with emerging mental health difficulties.
Co-ordination and implementation of evidence based targeted interventions in a timely manner, in collaboration with the other clinicians in the early help pathway.
To ensure that children and young people access timely assessments and the appropriate targeted interventions.
Organisation and delivery of groups based within the school and community setting on a needs led approach. To support the delivery of evidence based programmes for children and young people with mental health issues.
Take a lead in representing CAMHS in multi-agency meetings such as EHAT, SEND meetings or child protection meetings to co-ordinate and have oversight of mental health element of a multi-agency plan around a child.
To function as a member of the locality facing CAMHS early help pathway taking appropriate responsibility for the implementation of decisions made by the team.
Ensure planned interventions are implemented effectively and evaluated using Routine Outcome Monitoring (ROMS)
Participate in the delivery of training programmes for schools and community services from a portfolio of available CAMHS training
Maintain standards of care to highest level within available resources.
To actively participate in line management with senior and junior members of staff.
To liaise effectively with the other CAMHS community teams across the city.
To develop and maintain relationships with providers statutory and non-statutory.
To maintain confidentiality in respect of the young people at all times.
Communicate clearly with children and young people, their families and all other health professional groups about their health problems.
Actively participate in clinical governance and quality improvement initiatives, e.g. clinical audit, essence of care or clinical policy development.
Ensure that children and young people are encouraged to play a part in decision making about the help they need and how they can access specific interventions. This is to promote person-centred planning.
Contribute to the provision of the advice line, providing advice, support, signposting and resources.
Person Specification
Qualifications
Essential
- Core qualification in any Mental health modality such as Nursing / Social Worker / Psychology with experience of working with children & young people in mental health.
- Appropriate Registration relevant to professional qualification i.e. NMC, HCPC
Desirable
- Post graduate training qualification in methods of working with children with mental health problems, e.g. counselling, systemic practice or post grad diploma in child and adolescent mental health.
- Clinical supervisor & assessor training to support students on placements or be willing to undertake this training as part of the role.
Knowledge
Essential
- Mental Health presentations and evidenced based interventions to support this.
- Confidentiality
- Safeguarding Children
Desirable
- Team work
- Ethical issues in relation to Mental Health
- System one trained
Skills
Essential
- Mental Health and Risk assessment, , evaluation and intervention skills
- Good organizational skills and be able to prioritise caseload in a timely manner.
- Well developed communication skills both oral and written
- Ability to use IT effectively
- Commitment to anti-oppressive practice
- Ability to work in partnership and in collaboration with others, both in and out of own agency/professional background.
- Commitment to own learning and professional development.
- Evidence of excellent communication skills with children and young people
- Team Work Skills
- Administration Skills
- Interpersonal Skills
- Supervision of Junior Staff
- Responsible and self motivated
- Able to manage own stress
- Flexible & reliable
- Empathetic
Desirable
- Group Interaction Skills
- Change Management Skills
- Ability to recognise and support stress in others
- Mentorship or equivalent
Additional requirements
Essential
- Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
- Ability to work flexibly (hours of work and duties) both as an individual and with other colleagues in LSW and with partner agencies.
- Able to undertake the demands of the post with reasonable adjustments where required.
Experience
Essential
- Experience of post-registration working with children/young people who have experienced mental health and psychological well-being difficulties.
- Knowledge and understanding of difficulties that can impact their own mental health i.e attachment, trauma, parental mental health
- Awareness and knowledge of undertaken assessments along with the processes involved including risk management.
- Maintaining own safety in Community settings by working within relevant policy and be willing to complete training necessary for their role.
- Experience of effective working with families of different cultural backgrounds.
- Knowledge/Experience of working within multi-agency safeguarding systems e.g. child protection conferences, child in need meetings
- Be able to manage your own caseload and time management effectively.
Desirable
- Experience in wide range of settings
- Post registration experience
- Evidence of working with children and young people delivering interventions.
Person Specification
Qualifications
Essential
- Core qualification in any Mental health modality such as Nursing / Social Worker / Psychology with experience of working with children & young people in mental health.
- Appropriate Registration relevant to professional qualification i.e. NMC, HCPC
Desirable
- Post graduate training qualification in methods of working with children with mental health problems, e.g. counselling, systemic practice or post grad diploma in child and adolescent mental health.
- Clinical supervisor & assessor training to support students on placements or be willing to undertake this training as part of the role.
Knowledge
Essential
- Mental Health presentations and evidenced based interventions to support this.
- Confidentiality
- Safeguarding Children
Desirable
- Team work
- Ethical issues in relation to Mental Health
- System one trained
Skills
Essential
- Mental Health and Risk assessment, , evaluation and intervention skills
- Good organizational skills and be able to prioritise caseload in a timely manner.
- Well developed communication skills both oral and written
- Ability to use IT effectively
- Commitment to anti-oppressive practice
- Ability to work in partnership and in collaboration with others, both in and out of own agency/professional background.
- Commitment to own learning and professional development.
- Evidence of excellent communication skills with children and young people
- Team Work Skills
- Administration Skills
- Interpersonal Skills
- Supervision of Junior Staff
- Responsible and self motivated
- Able to manage own stress
- Flexible & reliable
- Empathetic
Desirable
- Group Interaction Skills
- Change Management Skills
- Ability to recognise and support stress in others
- Mentorship or equivalent
Additional requirements
Essential
- Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
- Ability to work flexibly (hours of work and duties) both as an individual and with other colleagues in LSW and with partner agencies.
- Able to undertake the demands of the post with reasonable adjustments where required.
Experience
Essential
- Experience of post-registration working with children/young people who have experienced mental health and psychological well-being difficulties.
- Knowledge and understanding of difficulties that can impact their own mental health i.e attachment, trauma, parental mental health
- Awareness and knowledge of undertaken assessments along with the processes involved including risk management.
- Maintaining own safety in Community settings by working within relevant policy and be willing to complete training necessary for their role.
- Experience of effective working with families of different cultural backgrounds.
- Knowledge/Experience of working within multi-agency safeguarding systems e.g. child protection conferences, child in need meetings
- Be able to manage your own caseload and time management effectively.
Desirable
- Experience in wide range of settings
- Post registration experience
- Evidence of working with children and young people delivering interventions.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Livewell Southwest
Address
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Employer details
Employer name
Livewell Southwest
Address
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Medical Secretary for Eating Disorder Intensive Treatment Team
Livewell Southwest View all jobs
Posted 1 month(s) ago
Reference: B9832-2026-AC-1972
Job summary
37.5 hours per week.
Join our friendly and dedicated Eating Disorder Intensive Treatment Team (ED-ITT) as a Medical Secretary and play a vital role in supporting a specialist service that is currently expanding through a number of exciting new developments and recruitment opportunities. This is an excellent opportunity to work alongside a Consultant Psychiatrist, GP with Specialist Interest, and a multidisciplinary team including administrators, mental health nurses, healthcare support workers, psychologists, dietitians and occupational therapists, helping to ensure the smooth delivery of high-quality care for people experiencing eating disorders.
As a key member of the team, you will provide comprehensive secretarial and administrative support, including diary management, audio typing, appointment coordination, meeting organisation and maintaining accurate patient records.
We are looking for an enthusiastic, proactive and highly organised individual who can work confidently under pressure, manage competing priorities and maintain confidentiality at all times. Previous medical secretary or senior administrative experience is desirable, together with strong IT skills and a commitment to delivering an excellent service. You will be part of a compassionate team that genuinely makes a difference to people's lives, with opportunities to develop your skills, contribute to service improvement and build rewarding professional relationships within a specialist service.
Main duties of the job
As a Medical Secretary within our specialist Eating Disorder Intensive Treatment Team, you will play a key role in supporting the efficient delivery of patient care and ensuring the smooth running of the service. Working closely with clinicians, particularly the new to recruit consultant psychiatrist and the wider multidisciplinary team, you will coordinate a range of administrative activities, and help maintain effective communication across the service.
This is a new and varied rewarding role requiring excellent organisational skills, the ability to manage competing demands, and a professional, compassionate approach. You will contribute to a busy specialist service that supports individuals with eating disorders, helping to ensure patients receive timely and well-coordinated care while working as part of a supportive and dedicated team.
This role may not be eligible for sponsorship under the Skilled Worker route; please refer to the Direct Gov website for more information with regards to eligibility.
Please note that Livewell may close the job advertisement earlier than the specified deadline if a high number of applications are submitted. Therefore, we recommend you submit your application at the earliest opportunity.
All Livewell staff are expected to be able and willing to work across a 7 day service.
About us
Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values, kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Details
Date posted
21 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year pa, pro-rata
Contract
Permanent
Working pattern
Full-time, Part-time, Job share, Flexible working
Reference number
B9832-2026-AC-1972
Job locations
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Livewell South West
Glenbourne Unit, Morlaix Road
Derriford
PLYMOUTH
PL6 5AF
United Kingdom
Job description
Job responsibilities
The Medical Secretary provides a comprehensive, high-quality secretarial and administrative service to the Consultant Psychiatrist, GP with Specialist Interest and multidisciplinary team within the Eating Disorder Intensive Treatment Team (ED-ITT). The post holder will play a key role in supporting the effective delivery of specialist eating disorder services by ensuring efficient administrative processes and effective communication between clinicians, patients, carers and partner organisations.
Key responsibilities include providing secretarial support, managing diaries and clinics, coordinating appointments and meetings, maintaining accurate patient records, processing correspondence, handling telephone enquiries and supporting the wider multidisciplinary team with administrative tasks. The post holder will be responsible for ensuring information is managed securely and confidentially, in line with organisational policies and procedures.
The role requires excellent organisational and prioritisation skills, with the ability to manage competing demands and work to deadlines in a busy clinical environment. The post holder will liaise regularly with patients, carers, GPs, healthcare professionals and external agencies, providing a professional, courteous and responsive service at all times.
The successful candidate will contribute to the smooth running of the service through effective administration, minute taking, audit support, management of clinical correspondence and maintenance of electronic record systems, including SystmOne. They will work independently using their initiative while also contributing positively to the wider administrative and clinical team.
The post holder will support service development and continuous improvement initiatives, provide guidance and support to junior administrative staff where appropriate, and contribute to maintaining high standards of patient care through efficient and effective administrative support.
This role offers the opportunity to work within a specialist and expanding service alongside experienced clinicians and multidisciplinary colleagues, making a meaningful contribution to the care and treatment of individuals experiencing eating disorders.
Please refer to JD and person specification for full details.
Job description
Job responsibilities
The Medical Secretary provides a comprehensive, high-quality secretarial and administrative service to the Consultant Psychiatrist, GP with Specialist Interest and multidisciplinary team within the Eating Disorder Intensive Treatment Team (ED-ITT). The post holder will play a key role in supporting the effective delivery of specialist eating disorder services by ensuring efficient administrative processes and effective communication between clinicians, patients, carers and partner organisations.
Key responsibilities include providing secretarial support, managing diaries and clinics, coordinating appointments and meetings, maintaining accurate patient records, processing correspondence, handling telephone enquiries and supporting the wider multidisciplinary team with administrative tasks. The post holder will be responsible for ensuring information is managed securely and confidentially, in line with organisational policies and procedures.
The role requires excellent organisational and prioritisation skills, with the ability to manage competing demands and work to deadlines in a busy clinical environment. The post holder will liaise regularly with patients, carers, GPs, healthcare professionals and external agencies, providing a professional, courteous and responsive service at all times.
The successful candidate will contribute to the smooth running of the service through effective administration, minute taking, audit support, management of clinical correspondence and maintenance of electronic record systems, including SystmOne. They will work independently using their initiative while also contributing positively to the wider administrative and clinical team.
The post holder will support service development and continuous improvement initiatives, provide guidance and support to junior administrative staff where appropriate, and contribute to maintaining high standards of patient care through efficient and effective administrative support.
This role offers the opportunity to work within a specialist and expanding service alongside experienced clinicians and multidisciplinary colleagues, making a meaningful contribution to the care and treatment of individuals experiencing eating disorders.
Please refer to JD and person specification for full details.
Person Specification
Experience
Essential
- Previous experience as a medical secretary or senior administrator
- Proven experience of working to a deadline
Desirable
- Secretarial/significant administrative experience in a hospital or clinical setting
- Experience of working in a multidisciplinary team.
Specific skills
Essential
- Excellent audio typing and computer skills
- Excellent written and verbal
- communication skills
- Excellent organisational skills
- and ability to prioritise workload, using initiative where appropriate
- Ability to work under pressure and meet deadlines
- Able to communicate effectively with senior medical staff and service leads
- Ability to work as part of a team
- Ability to work supervised and
- unsupervised
- Ability and willingness to work flexibly to meet service need requirements
- Ability to deal with multiple requests from consultants and doctors and prioritise accordingly
Desirable
- Ability to accurately touch type
- Ability to
- communicate to people in crisis on the telephone
Qualifications
Essential
- 5 GCSEs (grades A-C) or equivalent, including English and Maths
- NVQ level 3 in Business Administration/relevant subject or able to demonstrate significant previous knowledge and experience
Desirable
- ECDL
- IT qualification
- AMSPAR Diploma
- Secretarial/word processing
- qualifications
- RSA 2 in Typewriting or equivalent skills, knowledge, and experience
Knowledge
Essential
- Proven secretarial and administrative experience
- Ability to effectively use all Microsoft packages:
- Outlook, Word, Excel, PowerPoint & Microsoft Teams
- Good understanding of confidentiality and data protection
Desirable
- Knowledge of medical terminology.
- Understanding of Out-Patient, admission and
- waiting list procedures including RTT.
- Demonstrable experience of hospital software
- e.g. SystmOne/iPM
Person Specification
Experience
Essential
- Previous experience as a medical secretary or senior administrator
- Proven experience of working to a deadline
Desirable
- Secretarial/significant administrative experience in a hospital or clinical setting
- Experience of working in a multidisciplinary team.
Specific skills
Essential
- Excellent audio typing and computer skills
- Excellent written and verbal
- communication skills
- Excellent organisational skills
- and ability to prioritise workload, using initiative where appropriate
- Ability to work under pressure and meet deadlines
- Able to communicate effectively with senior medical staff and service leads
- Ability to work as part of a team
- Ability to work supervised and
- unsupervised
- Ability and willingness to work flexibly to meet service need requirements
- Ability to deal with multiple requests from consultants and doctors and prioritise accordingly
Desirable
- Ability to accurately touch type
- Ability to
- communicate to people in crisis on the telephone
Qualifications
Essential
- 5 GCSEs (grades A-C) or equivalent, including English and Maths
- NVQ level 3 in Business Administration/relevant subject or able to demonstrate significant previous knowledge and experience
Desirable
- ECDL
- IT qualification
- AMSPAR Diploma
- Secretarial/word processing
- qualifications
- RSA 2 in Typewriting or equivalent skills, knowledge, and experience
Knowledge
Essential
- Proven secretarial and administrative experience
- Ability to effectively use all Microsoft packages:
- Outlook, Word, Excel, PowerPoint & Microsoft Teams
- Good understanding of confidentiality and data protection
Desirable
- Knowledge of medical terminology.
- Understanding of Out-Patient, admission and
- waiting list procedures including RTT.
- Demonstrable experience of hospital software
- e.g. SystmOne/iPM
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Livewell Southwest
Address
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Employer details
Employer name
Livewell Southwest
Address
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: B9832-2027-AC-1970-2
Job summary
37.5 hours per week. Lee Mill Low Secure Unit is a 12-bed male inpatient ward set in a small village just outside of Plymouth. We provide specialist mental health care for men who have often been involved in the legal system due to their mental health needs. The staff at Lee Mill are passionate about providing the highest level of patient centred care to an often challenging and disadvantaged patient group.
The Lee Mill team has been the recipients of the Mary Seacole Peoples award which has celebrated our dedication to promote recovery and work collaboratively with our patient group, the kindness and respect demonstrated by the team and the high number of successful discharges out of secure care.
An exciting opportunity has arisen for an enthusiastic and committed band 2 to work in our security services reception and join our successful and highly motivated team. You will be front of house greeting patients, staff, visitors and sometimes members of the public. You will be flexible, enthusiastic, self-motivated & interested in working within a modern, forward thinking & effective specialist service. You will be a key member of our directorate who is efficient in completing tasks and managing a secure reception area.
The successful candidate will undertake a variety of tasks, including direct face to face patient contact and security checks and audits. You should be prepared to work in an environment that can be very challenging, but also very rewarding.
Main duties of the job
To act as the first point of contact and provide initial welcome to all patients, visitors and staff.
To provide a professional reception service working to the principle security starts at the front door.
To provide a quality customer care service which positively reflects the values of the organisation and will provide effective customer care is maintained for all patients, visitors and staff.
To maintain the reception waiting area so that is welcoming and comfortable for visitors. To support provision of information available to visitors; to include digital displays, noticeboards, leaflets, and welcome / information packs.
To maintain physical and procedural security of the secure reception and non-clinical area including perimeter checks, audits of restricted items, observe patient searches.
To operate the safety and security systems managed from the secure reception.
To support staff in maintaining physical and procedural security throughout the service.
To support the team with management of the environment to include coordination of maintenance and repairs.
To support the team with administration and communication to provide efficiency and records maintained to a high standard.
This role involves a lot of walking.
Please note that this role is not eligible for sponsorship under the Skilled Worker route.
Please note that Livewell may close the job advertisement earlier than the specified deadline.
All staff are expected to be able and willing to work across a 7 day service.
About us
Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values, kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Details
Date posted
21 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year pa, pro-rata
Contract
Permanent
Working pattern
Full-time, Part-time, Job share, Flexible working
Reference number
B9832-2027-AC-1970-2
Job locations
Lee Mill Hospital
Beech Road
Ivybridge
Devon
PL21 9HL
United Kingdom
Job description
Job responsibilities
People management
Ensure all visitors entering the building are welcomed, have identification checked, are asked to sign in and hand washing facilities are signposted.
Respond, using a helpful and problem-solving approach, to all queries and requests for assistance from staff and other visitors.
Ensure all entry and exit of service users, staff, visitors and deliveries is via external airlock (unless emergency access is required).
Ensure all service users enter and exit the building safely under the direction of nursing staff.
Ensure service users are not permitted through the internal airlock until searches have been completed.
Receive and make telephone calls, using a helpful and problem-solving approach. Re-direct calls and take messages as appropriate.
Communicate via staff radio as appropriate.
Engage appropriately with all service users and report any change in presentation or conflict promptly to nurse in charge.
Monitor service users in the reception area and report any concerns to the nurse in charge.
Support the nursing team as the witness for any ‘green’ search conducted in line with Lee Mill RAG protocol when patients return from leave, or any items brought by visitors.
Delivery of initial security inductions to all new staff.
Processing of visitors to the service; to include explanation of prohibited and restricted items and appropriate storage of these items. Completion of required identity checks, completion of required documentation and issuing of visitors badge.
Processing of workmen / contractors visiting the service; to include explanation of prohibited and restricted items and appropriate storage of these items. Completion of required identity checks, completion of required documentation and issuing of visitors badge.
Ensure all regular maintenance is completed in a timely manner to include fire equipment, PAT testing of items and labelling new electronic equipment. Report any discrepancies to security lead and management team.
Security
Follow local security procedure for the allocation of master keys and alarms.
Support logging, ordering, replacement, and reconciliation of broken keys as per local security procedure.
Ensure lone worker devices are charged, in good working order & all checks completed.
Operate effective signing in and out procedures that are compliant with local fire procedures.
Complete all non-clinical security checks required to maintain the safety of the ward.
Monitor and supply patient restricted items, keeping an up to date record of items and ensuring no items are unaccounted for.
Complete daily audit of restricted items and follow local procedure if items are missing.
Complete regular checks of SAS and fire alarm systems
Record and distribute mail to service users, ensuring that all parcels are opened in the presence of the service user, prior to entering the ward and contents are checked for restricted/prohibited items. Any restricted/prohibited items found to be managed in line with unit policy
Open and sort the mail for staff according to agreed procedures.
Ensure security handover is completed to NIC and security nurse each shift with any breaches escalated as per unit policy.
Complete “security estates log” paperwork when logging any security related jobs with estates (in addition to electronic log).
Ensure management team and security lead are informed of all security related estate logs via email.
The environment
Complete audits and inspections of the building, reporting any repairs to the relevant department promptly.
Ensure that the reception and waiting areas are kept safe and tidy.
To inform the estates department of any works that need to be undertaken on the unit and keep accurate records, monitor completion and report back outstanding works to the clinical team on a weekly basis.
Ensure NIC is informed of any estates/contractors entering the patient area before allowing access.
Notify the NIC of any testing/maintenance being carried out on the unit and escort contractors/estates to complete in patient areas.
Follow agreed procedure for access to loft space for any estates/contractors.
Complete perimeter check twice daily and associated records including any breaches and escalation process if damage is found.
Support and implement the emergency and contingency planning situations that may arise within the service.
Administration
Undertake any administrative/ secretarial tasks requested by the unit manager and the clinical team.
Arrange appointments and access to and manage diaries for the clinical team.
Have up to date knowledge of computer systems.
Plan, ensure the smooth running of and take minutes of meetings.
Scan correspondence and reports into the computerised record, ensuring that they can be easily retrieved.
Photocopy, laminate or disseminate relevant documents at request of the team.
Ensure that the telephone system is operational at the beginning of each day switched over at the appropriate times. Report any difficulties with the operation of the telephone system.
Use internal and external mail and the internet to keep up to date and to send and receive messages.
Financial and/or physical resources
To follow agreed processes in the allocation of petty cash and patient monies.
Complete daily audit of money held in unit safe with another staff member and follow escalation process for discrepancies.
To place orders required for the secure services on EPROC and receipt.
Support liaison with couriers and use of systems to ensure secure delivery of post, items to and from pharmacy, and samples to pathology services. Receive deliveries.
Support liaison with appropriate departments concerning the unit vehicles; e.g. service, maintenance, repair, processing of penalty notices, processing of fuel receipts.
Support the team to maintain accurate levels of equipment on the ward, to include PPE, and implementing timely stock ordering to prevent running out
Storage and use of photographic equipment, including e-storage of photographs of visitors, staff, patients and any photographs that may be required as evidence to provide to the police.
Correct storage, charging and issuing of mobile telephones and lone worker devices.
Provide a communication link for staff working with patients in the community that will enable an appropriate and timely response in the event of an untoward incident.
Issuing of unit vehicle keys and fuel card, including using system to ensure security / safety checks are completed on vehicle.
Operate systems for staff to book unit vehicles, book clinical areas / services, book rooms as per local guidance.
Hold details of lone working staff.
Ensure that meeting rooms are tidied at the end of the day and left ready for the following day.
Implementation of policy and/or service developments
Knowledge of QNFMHS Low Secure standards relating to physical and procedural security.
Awareness of service development needs to adapt to changes in Low Secure Standards as they arise.
Inform appropriate staff of any day-to-day problems, together with any possible solutions.
Be aware of and abide by approved policies and procedures.
Other Responsibilities
Participate in the Staff Appraisal process.
Attend any training that is identified as part of the Personal Development Plan and mandatory training as stipulated by the organisation.
Any other delegated duties considered appropriate to the post.
Support investigation of concerns / complaints relating to the secure receptions.
Act on any reasonable request made by the senior nurse / modern matron / service manager.
Job description
Job responsibilities
People management
Ensure all visitors entering the building are welcomed, have identification checked, are asked to sign in and hand washing facilities are signposted.
Respond, using a helpful and problem-solving approach, to all queries and requests for assistance from staff and other visitors.
Ensure all entry and exit of service users, staff, visitors and deliveries is via external airlock (unless emergency access is required).
Ensure all service users enter and exit the building safely under the direction of nursing staff.
Ensure service users are not permitted through the internal airlock until searches have been completed.
Receive and make telephone calls, using a helpful and problem-solving approach. Re-direct calls and take messages as appropriate.
Communicate via staff radio as appropriate.
Engage appropriately with all service users and report any change in presentation or conflict promptly to nurse in charge.
Monitor service users in the reception area and report any concerns to the nurse in charge.
Support the nursing team as the witness for any ‘green’ search conducted in line with Lee Mill RAG protocol when patients return from leave, or any items brought by visitors.
Delivery of initial security inductions to all new staff.
Processing of visitors to the service; to include explanation of prohibited and restricted items and appropriate storage of these items. Completion of required identity checks, completion of required documentation and issuing of visitors badge.
Processing of workmen / contractors visiting the service; to include explanation of prohibited and restricted items and appropriate storage of these items. Completion of required identity checks, completion of required documentation and issuing of visitors badge.
Ensure all regular maintenance is completed in a timely manner to include fire equipment, PAT testing of items and labelling new electronic equipment. Report any discrepancies to security lead and management team.
Security
Follow local security procedure for the allocation of master keys and alarms.
Support logging, ordering, replacement, and reconciliation of broken keys as per local security procedure.
Ensure lone worker devices are charged, in good working order & all checks completed.
Operate effective signing in and out procedures that are compliant with local fire procedures.
Complete all non-clinical security checks required to maintain the safety of the ward.
Monitor and supply patient restricted items, keeping an up to date record of items and ensuring no items are unaccounted for.
Complete daily audit of restricted items and follow local procedure if items are missing.
Complete regular checks of SAS and fire alarm systems
Record and distribute mail to service users, ensuring that all parcels are opened in the presence of the service user, prior to entering the ward and contents are checked for restricted/prohibited items. Any restricted/prohibited items found to be managed in line with unit policy
Open and sort the mail for staff according to agreed procedures.
Ensure security handover is completed to NIC and security nurse each shift with any breaches escalated as per unit policy.
Complete “security estates log” paperwork when logging any security related jobs with estates (in addition to electronic log).
Ensure management team and security lead are informed of all security related estate logs via email.
The environment
Complete audits and inspections of the building, reporting any repairs to the relevant department promptly.
Ensure that the reception and waiting areas are kept safe and tidy.
To inform the estates department of any works that need to be undertaken on the unit and keep accurate records, monitor completion and report back outstanding works to the clinical team on a weekly basis.
Ensure NIC is informed of any estates/contractors entering the patient area before allowing access.
Notify the NIC of any testing/maintenance being carried out on the unit and escort contractors/estates to complete in patient areas.
Follow agreed procedure for access to loft space for any estates/contractors.
Complete perimeter check twice daily and associated records including any breaches and escalation process if damage is found.
Support and implement the emergency and contingency planning situations that may arise within the service.
Administration
Undertake any administrative/ secretarial tasks requested by the unit manager and the clinical team.
Arrange appointments and access to and manage diaries for the clinical team.
Have up to date knowledge of computer systems.
Plan, ensure the smooth running of and take minutes of meetings.
Scan correspondence and reports into the computerised record, ensuring that they can be easily retrieved.
Photocopy, laminate or disseminate relevant documents at request of the team.
Ensure that the telephone system is operational at the beginning of each day switched over at the appropriate times. Report any difficulties with the operation of the telephone system.
Use internal and external mail and the internet to keep up to date and to send and receive messages.
Financial and/or physical resources
To follow agreed processes in the allocation of petty cash and patient monies.
Complete daily audit of money held in unit safe with another staff member and follow escalation process for discrepancies.
To place orders required for the secure services on EPROC and receipt.
Support liaison with couriers and use of systems to ensure secure delivery of post, items to and from pharmacy, and samples to pathology services. Receive deliveries.
Support liaison with appropriate departments concerning the unit vehicles; e.g. service, maintenance, repair, processing of penalty notices, processing of fuel receipts.
Support the team to maintain accurate levels of equipment on the ward, to include PPE, and implementing timely stock ordering to prevent running out
Storage and use of photographic equipment, including e-storage of photographs of visitors, staff, patients and any photographs that may be required as evidence to provide to the police.
Correct storage, charging and issuing of mobile telephones and lone worker devices.
Provide a communication link for staff working with patients in the community that will enable an appropriate and timely response in the event of an untoward incident.
Issuing of unit vehicle keys and fuel card, including using system to ensure security / safety checks are completed on vehicle.
Operate systems for staff to book unit vehicles, book clinical areas / services, book rooms as per local guidance.
Hold details of lone working staff.
Ensure that meeting rooms are tidied at the end of the day and left ready for the following day.
Implementation of policy and/or service developments
Knowledge of QNFMHS Low Secure standards relating to physical and procedural security.
Awareness of service development needs to adapt to changes in Low Secure Standards as they arise.
Inform appropriate staff of any day-to-day problems, together with any possible solutions.
Be aware of and abide by approved policies and procedures.
Other Responsibilities
Participate in the Staff Appraisal process.
Attend any training that is identified as part of the Personal Development Plan and mandatory training as stipulated by the organisation.
Any other delegated duties considered appropriate to the post.
Support investigation of concerns / complaints relating to the secure receptions.
Act on any reasonable request made by the senior nurse / modern matron / service manager.
Person Specification
Qualifications
Essential
- - Good all round general education
- - Educated to Vocational Qualification Level II, or able to demonstrate the skills, knowledge and ability to work to this level.
Desirable
- GCSE English
- NVQ II Customer Care
Experience
Essential
- Experience of working in a reception
Desirable
- Experience working in a mental health setting
- Understanding of the service
- Understanding of security
What our Service Users expect of this post holder
Essential
- Good communication skills
- Ability to communicate to a range of people
- Personal and professional boundaries
- Must be able to multi-task
- IT literate
- Able to undertake training pertaining to safety and security and communication equipment
- Good organisational skills
- Team worker
- Flexible
- Self-motivated
- Professional
- Honest
- Reliable
Person Specification
Qualifications
Essential
- - Good all round general education
- - Educated to Vocational Qualification Level II, or able to demonstrate the skills, knowledge and ability to work to this level.
Desirable
- GCSE English
- NVQ II Customer Care
Experience
Essential
- Experience of working in a reception
Desirable
- Experience working in a mental health setting
- Understanding of the service
- Understanding of security
What our Service Users expect of this post holder
Essential
- Good communication skills
- Ability to communicate to a range of people
- Personal and professional boundaries
- Must be able to multi-task
- IT literate
- Able to undertake training pertaining to safety and security and communication equipment
- Good organisational skills
- Team worker
- Flexible
- Self-motivated
- Professional
- Honest
- Reliable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Livewell Southwest
Address
Lee Mill Hospital
Beech Road
Ivybridge
Devon
PL21 9HL
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Employer details
Employer name
Livewell Southwest
Address
Lee Mill Hospital
Beech Road
Ivybridge
Devon
PL21 9HL
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
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Posted 1 month(s) ago
Reference: B9832-2026-NM-10474
Job summary
37.5 hours per week.
Join Our Community Learning Disability Team in Plymouth!
Are you a dedicated Community Nurse passionate about making a difference in the lives of people with learning disabilities? We invite you to join our supportive team in Plymouth!
Who We Are
Our Community Learning Disability Team is committed to improving the quality of life and independence of individuals with learning disabilities. We believe everyone deserves the opportunity to lead fulfilling lives, and we strive to provide exceptional care in a friendly, collaborative environment.
The role includes working with individuals to understand their health needs and to plan appropriately for these. The role will cover holistic care which includes both physical and mental health aspects. Case management and coordination of support, assessing and reviewing the needs in a person centred approach. Liaising with other agencies and providers to ensure reasonable adjustments are in place.
Main duties of the job
The Community Nurse is responsible for assessing, planning, coordinating and reviewing a caseload of adults with learning disabilities. They may have either or both physical and mental health care needs. This will include relationships with Primary and Secondary health care, as well as private and voluntary care agencies.
To be responsible for providing clinical support whilst promoting the effective and efficient delivery of high-quality outcome focused service in a person-centred approach.
This is a generic community care role providing support and cover across Plymouth city localities.
To be responsible for providing clinical support whilst promoting the effective and efficient delivery of high-quality service to the population.
There is responsibility for participating in reviewing a persons eligibility for Continuing Healthcare funding and is responsible for making consistent and well-informed professional decisions about the determination of CHC funding, ensuring that the national framework is applied, and they adhere to all local policies and procedures.
This role may not be eligible for sponsorship under the Skilled Worker route; please refer to the Direct Gov website for more information with regards to eligibility.
Please note that Livewell may close the job advertisement earlier than the specified deadline.
All Livewell staff are expected to be able and willing to work across a 7 day service.
About us
Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values, kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Details
Date posted
18 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year pa, pro-rata
Contract
Permanent
Working pattern
Full-time, Part-time, Job share, Flexible working
Reference number
B9832-2026-NM-10474
Job locations
Westbourne Unit
Scott Business Park, Beacon Park Road
Plymouth
Devon
PL2 2PQ
United Kingdom
Job description
Job responsibilities
Clinical Responsibilities
Participating in the undertaking of health needs reviews and holistic health assessments to identify needs and plan care accordingly.
To identify, plan and manage risk of an individuals care needs, relating to physical health, behavioural and/or mental health.
To be responsible for assessing, planning and making recommendations for future care in partnership with patient, carer and multi-professional agencies including case conferences for reviewing the packages of care and care co-coordinating as appropriate.
To liaise with Primary and Secondary care agencies to ensure better health outcomes for individuals.
To ensure consideration of Mental Capacity in Best Interest decision making.
To maintain effective and appropriate communication networks with members of the multi-disciplinary team, the independent sector homes and all stakeholder agencies and organisations to ensure that the individual care needs can be met.
To contribute to multi-disciplinary team specialist assessments.
Ability to work as an autonomous practitioner, planning, prioritising and organising workload according to the needs of the service.
To provide any relevant information and explanation to clients and carers at a level commensurate with their ability to understand using total communication.
To provide evidence-based advice and guidance to care staff on the management of health needs to patients and signpost to other services.
To act as a role model for other staff and students demonstration high standards of practice and professional conduct.
To undertake health promotion/education whenever possible to all adults with a Learning Disability and also to contribute to planned health promotion activities.
To work with all other agencies with regards to the Safeguarding process.
Managerial Responsibilities
To be responsible for coordinating reviews as per guidelines.
Prioritise caseload to meet competing demands
To be aware of and abide by the Livewell SouthWest policies, standards and Clinical Governance initiatives.
Present confidentiality and be aware of the Data Protection Act, access to health records and consent for assessment process.
Involvement in continual audit and review of services to determine quality.
Maintain safe record-keeping and confidential practice, in line with Livewell SouthWest and professional guidance and be aware of the Data Protection Act, access to health records and consent for assessment process.
To ensure electronic record keeping policy is adhered to.
Professional Responsibilities
To maintain a high professional standard of conduct at all times in accordance with NMC/ professional bodies code of professional conduct. Maintain an active status on NMC/ professional bodies register.
To maintain own re-validation portfolio.
Assume responsibility for own professional development and personal knowledge. Undertake and contribute to research where appropriate.
Monitor own performance against agreed objectives through the process of appraisal and personal development plans and professional body regulations.
Maintain professional expertise by arranging and attending meetings, study days and mandatory training and service training.
Plan and participate in the supervision and provision of experience for all nurse learners and other personnel as appropriate.
Participate in regular line management, caseload management and clinical supervision.
To deliver appropriate training and subsequent support to other staff, students and outside agencies when required.
5. COMMUNICATIONS AND RELATIONSHIPS
The post holder will be required to work within the MDT function of the CLDT and may need to be part of wider MDT groups relating to client need.
The post holder will liaise between other health, social and educational services in assessing, planning and reviewing client care needs/service provision.
The post holder will also work with other voluntary and secondary care providers.
6. PHYSICAL DEMANDS OF THE JOB
Travelling across city to many locations for assessments daily activity
Use of keyboard for assessments daily activity
7. ADDITIONAL INFORMATION FOR ALL POSTS
The post holder is required to comply with all relevant policies and procedures pertinent to their post. Current versions can be found on the intranet or via your manager. The areas listed below are those Livewell Southwest currently places particular emphasis on. Failure to follow correct policies and procedures may result in disciplinary action.
7.1 Risk Management
In accordance with the Risk Management Strategy, employees will participate, whenever required, with the risk management process. They will support line managers by attending mandatory and statutory training, completing incident/accident forms for every adverse event or near miss that occurs, report all defects and complaints, and communicate any dangerous situation to individuals potentially at risk.
7.2 Health and Safety at Work
You must co-operate with those in authority and others in meeting the statutory requirements and in following policies and procedures. A copy of the Health and Safety Policy is available from the intranet or from the Risk Management Department.
You are reminded that in accordance with the Health and Safety at Work Act 1974 you have a duty to take reasonable care to avoid injury to yourself and to others affected by your work activities.
You will be notified where your post carries a requirement for immunisation.
You may be required to be able to undertake physical intervention training and participate in physical intervention as part of a physical intervention team and Basic Life Support (BLS).
7.3 Infection Control
Livewell Southwest is determined to eradicate healthcare-acquired infection and puts a great deal of emphasis on the responsibility of all staff to ensure their own personal and others compliance with Infection Control (including Hand Washing) Policies. All staff must comply with infection control policies and guidance, attend relevant updates and report issues of concern to their immediate line manager (if no action or explanation received, then it is the individuals responsibility to escalate their concerns to the Director of Operations or Chief Executives Office).
7.4 Safeguarding Children and Adults
All employees have a duty to safeguard and promote the welfare of children and adults and are required to act in such a way that at all times safeguards their health and wellbeing. Familiarisation with and adherence to national and local safeguarding adults and children policies is an essential requirement upon all employees. Livewell Southwest has specific safeguarding policies and in addition, employees also have a responsibility to practice and work within the multi-agency policy developed by the Safeguarding Adults Board and the Safeguarding Children Board. Staff are also required to participate in related mandatory/statutory training.
7.5 Research
For clinical posts at bands 5 and 6, there is an expectation that engagement in research will be part of this role. Therefore, an awareness of the value and relevance of research is expected and the post holder should either support existing research within their specialty area as appropriate or identify opportunities to raise awareness of research possibilities. For clinical posts at band 7 and above, the post holder will be required to actively participate in complex audits using research methodology, or participate as required in clinical trials or equipment testing, and will demonstrate high level involvement in local ongoing research projects.
7.6 Sustainability and climate change
All staff are expected to take responsibility for the reduction of carbon emissions within their area of the organisation. In particular this may relate to reducing energy consumption, making low carbon travel choices, consideration of goods and services being purchased, and waste reduction.
7.7 Other
This Job Description is not exhaustive and may change as the post develops, but such change will not take place without consultation between the post holder and their manager. Job descriptions should be reviewed at least annually at the appraisal meeting.
The Working Time Regulations apply to all employees of Livewell Southwest. In particular, Livewell Southwest will not permit staff in all employments to work in excess of 48 hours in any one week except where there are exceptional service needs where an absolute limit of averaging over a reference period of 17 weeks would apply.
Livewell Southwest has adopted NO SMOKING and NO ALCOHOL policies for staff, which applies to all posts. Details of the policy are available on request and will be included in the statement of main terms and conditions of service of staff appointed.
Job description
Job responsibilities
Clinical Responsibilities
Participating in the undertaking of health needs reviews and holistic health assessments to identify needs and plan care accordingly.
To identify, plan and manage risk of an individuals care needs, relating to physical health, behavioural and/or mental health.
To be responsible for assessing, planning and making recommendations for future care in partnership with patient, carer and multi-professional agencies including case conferences for reviewing the packages of care and care co-coordinating as appropriate.
To liaise with Primary and Secondary care agencies to ensure better health outcomes for individuals.
To ensure consideration of Mental Capacity in Best Interest decision making.
To maintain effective and appropriate communication networks with members of the multi-disciplinary team, the independent sector homes and all stakeholder agencies and organisations to ensure that the individual care needs can be met.
To contribute to multi-disciplinary team specialist assessments.
Ability to work as an autonomous practitioner, planning, prioritising and organising workload according to the needs of the service.
To provide any relevant information and explanation to clients and carers at a level commensurate with their ability to understand using total communication.
To provide evidence-based advice and guidance to care staff on the management of health needs to patients and signpost to other services.
To act as a role model for other staff and students demonstration high standards of practice and professional conduct.
To undertake health promotion/education whenever possible to all adults with a Learning Disability and also to contribute to planned health promotion activities.
To work with all other agencies with regards to the Safeguarding process.
Managerial Responsibilities
To be responsible for coordinating reviews as per guidelines.
Prioritise caseload to meet competing demands
To be aware of and abide by the Livewell SouthWest policies, standards and Clinical Governance initiatives.
Present confidentiality and be aware of the Data Protection Act, access to health records and consent for assessment process.
Involvement in continual audit and review of services to determine quality.
Maintain safe record-keeping and confidential practice, in line with Livewell SouthWest and professional guidance and be aware of the Data Protection Act, access to health records and consent for assessment process.
To ensure electronic record keeping policy is adhered to.
Professional Responsibilities
To maintain a high professional standard of conduct at all times in accordance with NMC/ professional bodies code of professional conduct. Maintain an active status on NMC/ professional bodies register.
To maintain own re-validation portfolio.
Assume responsibility for own professional development and personal knowledge. Undertake and contribute to research where appropriate.
Monitor own performance against agreed objectives through the process of appraisal and personal development plans and professional body regulations.
Maintain professional expertise by arranging and attending meetings, study days and mandatory training and service training.
Plan and participate in the supervision and provision of experience for all nurse learners and other personnel as appropriate.
Participate in regular line management, caseload management and clinical supervision.
To deliver appropriate training and subsequent support to other staff, students and outside agencies when required.
5. COMMUNICATIONS AND RELATIONSHIPS
The post holder will be required to work within the MDT function of the CLDT and may need to be part of wider MDT groups relating to client need.
The post holder will liaise between other health, social and educational services in assessing, planning and reviewing client care needs/service provision.
The post holder will also work with other voluntary and secondary care providers.
6. PHYSICAL DEMANDS OF THE JOB
Travelling across city to many locations for assessments daily activity
Use of keyboard for assessments daily activity
7. ADDITIONAL INFORMATION FOR ALL POSTS
The post holder is required to comply with all relevant policies and procedures pertinent to their post. Current versions can be found on the intranet or via your manager. The areas listed below are those Livewell Southwest currently places particular emphasis on. Failure to follow correct policies and procedures may result in disciplinary action.
7.1 Risk Management
In accordance with the Risk Management Strategy, employees will participate, whenever required, with the risk management process. They will support line managers by attending mandatory and statutory training, completing incident/accident forms for every adverse event or near miss that occurs, report all defects and complaints, and communicate any dangerous situation to individuals potentially at risk.
7.2 Health and Safety at Work
You must co-operate with those in authority and others in meeting the statutory requirements and in following policies and procedures. A copy of the Health and Safety Policy is available from the intranet or from the Risk Management Department.
You are reminded that in accordance with the Health and Safety at Work Act 1974 you have a duty to take reasonable care to avoid injury to yourself and to others affected by your work activities.
You will be notified where your post carries a requirement for immunisation.
You may be required to be able to undertake physical intervention training and participate in physical intervention as part of a physical intervention team and Basic Life Support (BLS).
7.3 Infection Control
Livewell Southwest is determined to eradicate healthcare-acquired infection and puts a great deal of emphasis on the responsibility of all staff to ensure their own personal and others compliance with Infection Control (including Hand Washing) Policies. All staff must comply with infection control policies and guidance, attend relevant updates and report issues of concern to their immediate line manager (if no action or explanation received, then it is the individuals responsibility to escalate their concerns to the Director of Operations or Chief Executives Office).
7.4 Safeguarding Children and Adults
All employees have a duty to safeguard and promote the welfare of children and adults and are required to act in such a way that at all times safeguards their health and wellbeing. Familiarisation with and adherence to national and local safeguarding adults and children policies is an essential requirement upon all employees. Livewell Southwest has specific safeguarding policies and in addition, employees also have a responsibility to practice and work within the multi-agency policy developed by the Safeguarding Adults Board and the Safeguarding Children Board. Staff are also required to participate in related mandatory/statutory training.
7.5 Research
For clinical posts at bands 5 and 6, there is an expectation that engagement in research will be part of this role. Therefore, an awareness of the value and relevance of research is expected and the post holder should either support existing research within their specialty area as appropriate or identify opportunities to raise awareness of research possibilities. For clinical posts at band 7 and above, the post holder will be required to actively participate in complex audits using research methodology, or participate as required in clinical trials or equipment testing, and will demonstrate high level involvement in local ongoing research projects.
7.6 Sustainability and climate change
All staff are expected to take responsibility for the reduction of carbon emissions within their area of the organisation. In particular this may relate to reducing energy consumption, making low carbon travel choices, consideration of goods and services being purchased, and waste reduction.
7.7 Other
This Job Description is not exhaustive and may change as the post develops, but such change will not take place without consultation between the post holder and their manager. Job descriptions should be reviewed at least annually at the appraisal meeting.
The Working Time Regulations apply to all employees of Livewell Southwest. In particular, Livewell Southwest will not permit staff in all employments to work in excess of 48 hours in any one week except where there are exceptional service needs where an absolute limit of averaging over a reference period of 17 weeks would apply.
Livewell Southwest has adopted NO SMOKING and NO ALCOHOL policies for staff, which applies to all posts. Details of the policy are available on request and will be included in the statement of main terms and conditions of service of staff appointed.
Person Specification
Specific Skills
Essential
- Excellent communication skills
- Excellent interpersonal skills
- Ability to prioritise against tight deadlines.
- Good presentation skills
- Excellent organisational skills
- Able to present relevant information in a concise format.
- Able to write in plain, easy and understandable style
- Capacity to work with clinicians and staff at all levels to develop a shared vision of outcomes for individuals.
Desirable
- Able to engage effectively in dialogue with individuals at all abilities effectively managing barriers to communication.
Qualifications
Essential
- Registered Nurse Learning Disability/Registered Mental Nurse
- Evidence of continuing professional development.
Desirable
- Mentorship Certificate
Additional Requirements
Essential
- Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
- Able to problem solve and be creative in care planning.
Experience
Essential
- Experience undertaking comprehensive health needs assessments.
- Working in multidisciplinary teams across health and social care.
- Experience of working with people with learning disabilities / mental health issues.
Desirable
- Experience working in primary /community health settings.
- Experience in mentoring students.
- Working across organisational boundaries.
Knowledge
Essential
- Knowledge and understanding of the political dimensions of health and social care.
- Knowledge of Personalised Care Framework
- Good knowledge and understanding of the Mental Health Act, Mental Capacity Act, Deprivation of Liberty and reasonable adjustments.
- Understanding of the Safeguarding adults and children processes and relevant issues
- Able to demonstrate understanding and competency in assessment, care planning and review.
- Knowledge of recent developments in Learning disability/Mental Health care.
- Understanding of the complexities of physical health care needs in adults with Learning Disability.
Desirable
- Understanding of the work and role of the independent sector and care homes in provision of long-term care.
- Understanding of the continuing care eligibility for fully funded NHS care.
- Demonstrate an understanding of the Primary Care service delivery.
Person Specification
Specific Skills
Essential
- Excellent communication skills
- Excellent interpersonal skills
- Ability to prioritise against tight deadlines.
- Good presentation skills
- Excellent organisational skills
- Able to present relevant information in a concise format.
- Able to write in plain, easy and understandable style
- Capacity to work with clinicians and staff at all levels to develop a shared vision of outcomes for individuals.
Desirable
- Able to engage effectively in dialogue with individuals at all abilities effectively managing barriers to communication.
Qualifications
Essential
- Registered Nurse Learning Disability/Registered Mental Nurse
- Evidence of continuing professional development.
Desirable
- Mentorship Certificate
Additional Requirements
Essential
- Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
- Able to problem solve and be creative in care planning.
Experience
Essential
- Experience undertaking comprehensive health needs assessments.
- Working in multidisciplinary teams across health and social care.
- Experience of working with people with learning disabilities / mental health issues.
Desirable
- Experience working in primary /community health settings.
- Experience in mentoring students.
- Working across organisational boundaries.
Knowledge
Essential
- Knowledge and understanding of the political dimensions of health and social care.
- Knowledge of Personalised Care Framework
- Good knowledge and understanding of the Mental Health Act, Mental Capacity Act, Deprivation of Liberty and reasonable adjustments.
- Understanding of the Safeguarding adults and children processes and relevant issues
- Able to demonstrate understanding and competency in assessment, care planning and review.
- Knowledge of recent developments in Learning disability/Mental Health care.
- Understanding of the complexities of physical health care needs in adults with Learning Disability.
Desirable
- Understanding of the work and role of the independent sector and care homes in provision of long-term care.
- Understanding of the continuing care eligibility for fully funded NHS care.
- Demonstrate an understanding of the Primary Care service delivery.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Livewell Southwest
Address
Westbourne Unit
Scott Business Park, Beacon Park Road
Plymouth
Devon
PL2 2PQ
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Employer details
Employer name
Livewell Southwest
Address
Westbourne Unit
Scott Business Park, Beacon Park Road
Plymouth
Devon
PL2 2PQ
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
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