Job description

Job responsibilities

• Develop and maintain in depth knowledge of Trust business areas and their complex financial and performance drivers, and make this information accessible to other members of the Finance Team.
• Provide direction and influence business area Directors and Managers to cost effectively deliver the Trust's strategic objectives.
• Facilitate productive working relationships and clear communication between business area Managers and staff and the Finance directorate.
• Provide expert advice to Trust business area Directors, Managers and their teams, to assist them to work within financial systems, governance structures and constraints
• For a detailed job description and main responsibilities of the role, please see attached job description .

Person Specification

Qualifications, Accreditations, Education

Essential

• Educated to minimum of Masters degree level or equivalent
• CCAB or equivalent qualified accountant with relevant post qualification experience
• Undertaken a variety of additional short courses to develop specialist knowledge
• Significant experience and knowledge gained through working in specialist areas within organisations and from exposure to differing business models. This will be extensive in nature and gained through the development of in depth theoretical knowledge and practical experience
• Evidence of Continuing Professional Development

Experience

Essential

• Experience providing senior level support to, and influencing, business area Directors and Managers on highly complex Cost Improvement Programme projects and value adding business change initiatives.
• Experience using and managing forecasting and planning tools
• Experience building and maintaining complex forecasting and planning models
• Experience applying Standing Financial Instructions and Schemes of Delegation (or other financial governance frameworks) in practice
• Experience leading financial training and creating training content
• Staff Management experience

Knowledge and Skills

Essential

• Knowledge of: 1)Financial planning, financial governance, management and budgeting 2)Financial and other aspects of legislation. NHS policy and finance regime including Cost Improvement Program concepts and operation
• Logical thinker with sound analytical skills, able to deal with large volumes of complex data and perform highly complex analysis of financial and operational data and trends
• Ability to lead, motivate, manage and develop staff in own team and organisation wide
• Ability to engage with and influence senior managers across the Trust to add value to decision making
• Strong numerical and verbal critical reasoning ability

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

London Ambulance Service NHS Trust

Address

London Ambulance Service

220 Waterloo Road

London

SE1 8SD

United Kingdom

Employer's website

https://www.londonambulance.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please review the attached Job description in attachments which shows the full list of roles and responsibilities for this role.

Person Specification

Qualifications, Accreditations, Education

Essential

• Degree / Professional Qualification
• Degree / Professional Qualification ? A/I Qualified safety professional with relevant diploma (NEBOSH Diploma or equivalent)
• Member of the Institution of Occupational Safety and Health or equivalent
• Level 3 training qualification (e.g. PTLLS or equivalent)
• ISO 45001 Audit Qualification or equivalent
• Evidence of Continuing Professional Development

Experience

Essential

• Significant experience of managing in the health and safety arena (post qualification) and preferably in the healthcare sector
• Experience of managing and driving health and safety initiatives at senior level within the NHS or a healthcare setting or within a multi-site/multi-disciplinary large organisation
• Detailed knowledge and ability to interpret and implement in a healthcare setting health and safety related legislation and guidance
• In-depth knowledge/experience of the principles and application of HS(G)65 (PDCA) management standards within an NHS provider setting
• Significant experience of working with multiple organisations and the ability to be intellectually flexible and to look beyond existing structures/boundaries, ways of working, to produce more effective and innovative service delivery and partnerships
• Managing the health and safety agenda upwards as well as across the organization
• Ability to assess, review and implement policy to ensure the highest level of practice is achieved

Knowledge and Skills

Essential

• Writing high quality and detailed reports and documents that convey highly complex information that may be highly sensitive or contentious
• Excellent verbal, written and presentation skills
• Detailed knowledge and ability to interpret and implement fire, health and safety legislation
• Proven ability to analyse complex problems and detailed information, and to develop and successfully implement practical and workable solutions to address them
• Ability to think and plan strategically, tactically and creatively, and to prioritise work programmes in the face of competing demands and priorities
• Skilled in the design, delivery and evaluations of relevant training and to lead on safety training programmes
• Ability to work with Projects team/contractors for new build or refurbishment projects
• Ability to lead and support managers in promoting a culture of managed health and safety
• Ability to manage upwards particularly when the issues are highly contentious and may convey messages that others don't want to hear
• Sound political judgment and astuteness in understanding and working with complex policy and the ability to interpret and relay this to a range of audiences
• Ability to be intellectually flexible and to seek answers beyond existing structures and boundaries
• Ability to collaborate constructively with internal and external partners to create the conditions for successful partnership working
• Ability to communicate highly complex information that may be difficult to understand or in an antagonistic atmosphere, to internal and external stakeholders, and make presentations to internal and external groups on a regular basis

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

London Ambulance Service NHS Trust

Address

HQ Waterloo

Waterloo Road

London

SE1 8SD

United Kingdom

Employer's website

https://www.londonambulance.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

- Effectively answer all types of emergency and non-emergency calls made to the 999 Emergency Operations Centre (EOC) from both Health Care Professionals, external agencies and members of the public

- Ensure all calls are answered and responded to as laid out in the Trusts policies and procedures

- Be confident in utilising the Computer Aided Dispatch (CAD) system and Medical Priority Dispatch System (MPDS) to accurately enter patient information in an efficient way

- Ensure all details are inputted and passed to relevant personnel to ensure appropriate dispatch of resources

- Deal with complex, sensitive or contentious information regarding a patients condition.

- Communicate tactfully and empathetically with callers showing care when handling all calls

- Monitor patient incidents to ensure all information is gathered and the patients condition has not deteriorated

- Maintain effective control of the call to ensure efficient handling time to improve the response to the patient

- Remain calm and resilient in a pressurised environment

- Be able to modify and adapt communication styles taking into consideration the differing needs of the callers especially in complex situations

- Be able to effectively communicate and deal with highly emotional callers, including traumatic incidents such as death

- Confident to utilise negotiating skills when handling calls where the caller is abusive or uncooperative

- Cover a 24/7 rotating shift pattern

- Continually maintain standards and develop through annual education and personal development

In your personal statement, please highlight your motivation to apply for theposition as well asyour experience and skills that you would bring to the organisation.

You will be required to attend a assessment if your application is longlisted. If successful, you will be invited for an interview.

Please note you must hold:

• Relevant English & Maths Qualification

As apart of role requirements for the job you will need to provide evidence of a minimum of 3 GCSEs or equivalent at grade C / 5 or above (including Maths and English, NVQ level 3 in a relevant subject or equivalent). You will need to evidence these qualifications at the conditional offer stage. Failure to provide this recruitment team could lead to your conditional offer being withdrawn.

Person Specification

Qualifications and Experience

Essential

• Minimum of 3 GCSE's or equivalent at grade C / 5 or above including Maths and English, NVQ level 3 in a relevant subject or equivalent

Skills and Abilities

Essential

• Inquisitive mind and proven questions skills (The ability to question and obtain relevant information)
• Demonstrated ability to interact effectively with people from diverse backgrounds

Other Requirements

Essential

• Resilience when faced with distressing situations
• Good written skills, Possess basic keyboard skills (including well-presented application form, literacy, spelling with no omissions i.e. fully completed application form)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

London Ambulance Service NHS Trust

Address

Waterloo or Newham

London

SE1 8SD

United Kingdom

Employer's website

https://www.londonambulance.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The IUC Business Intelligence Analyst will provide high-quality business intelligence, performance reporting and analytical support for Integrated Urgent Care and NHS 111 services.

Working as part of the IUC Business Intelligence team, the post holder will support the production, development and interpretation of information used by operational teams, managers, senior leaders and external stakeholders.

The role will involve extracting, validating, manipulating and analysing complex and varied datasets from a range of internal and external sources. This will include information relating to activity, demand, operational performance, clinical assessment, call handling, staffing, telephony and referral outcomes.

The post holder will use their analytical knowledge and business intelligence expertise to identify trends, exceptions, problems, risks, areas of good practice and areas of concern. They will investigate issues, solve problems and make evidence-based recommendations to support operational performance, service improvement and strategic decision-making.

The successful candidate will develop and maintain business intelligence reports, dashboards, databases, spreadsheets and other analytical products using SQL Server, Power BI, Excel and related systems. They will create and maintain complex SQL queries, support the development of user-friendly reporting products and contribute to the continuous improvement of information gathering, reporting processes and business intelligence systems.

The post holder will present complex information in a clear and accessible way using charts, tables, graphs, maps, written reports and presentations. They will provide advice and support to managers and other users in the interpretation and analysis of information, particularly where data may be complex, conflicting, sensitive or does not support initial assumptions or expectations.

The role requires close working with operational services, clinical teams, senior managers, other Business Intelligence teams and external stakeholders. The post holder will work with these groups to understand their information requirements and ensure reporting outputs are accurate, timely and fit for purpose.

They will continually review information requirements and adapt reporting in response to changes within the department, the wider organisation and the national NHS environment. The post holder will be expected to manage competing priorities, organise their own workload and meet agreed reporting deadlines.

The post holder will contribute to the development, testing and ongoing improvement of information systems, databases, spreadsheets and reporting processes. They may also provide training and support to colleagues in the use and interpretation of information systems, dashboards, reports and statistics.

The role will include contributing to project work and service improvement initiatives, representing Business Intelligence at meetings and working groups and providing detailed analytical information and professional advice.

All duties must be carried out in accordance with Trust policies and relevant legislation, including requirements relating to information governance, confidentiality, data protection, Freedom of Information, safeguarding, equality and diversity, health and safety and risk management.

The post holder will be expected to demonstrate the Trust values of Caring, Respect and Teamwork in all aspects of their work.

Person Specification

Qualifications, Accreditations, Education

Essential

• Graduate level of education or equivalent experience and expertise in business intelligence in a work environment
• GCSE mathematics or equivalent

Experience

Essential

• Experience of producing, analysing and interpreting business intelligence in a work environment, including manipulating data sets, analysing data, presenting findings in appropriate formats and making recommendations
• Experience of working with complex, conflicting and contentious information
• Experience of using, creating and developing databases in SQL Server, in a work environment (including creating complex queries using structured query language to interrogate the data, creating procedures and reports)
• Experience of developing applications in Excel (using formulae, functions, complex calculations and other statistical techniques, plus the use of Visual Basic for Applications to automate spreadsheets)
• Experience in using Data Visualization Tools (Tableau, Power BI and Visual Studio Software)
• General knowledge of computer hardware and software and constant updating of that knowledge

Knowledge and Skills

Essential

• Ability to analyse complex and sometimes conflicting data sets, with a logical approach
• Ability to develop, maintain and adapt databases and spreadsheets for personal use as well as the use of others in a changing environment
• Ability to tailor business intelligence systems to meet users requirements
• Ability to solve problems and make informed recommendations based on detailed data analysis
• Excellent numeracy skills, with the ability to use statistical techniques
• Ability to concentrate when carrying out detailed analysis over sustained periods
• Excellent written and oral communication skills
• Ability to manage/organise own workload and plan work according to changing priorities and deadlines
• High level of personal motivation with the ability to work independently using own initiative, or as part of a team
• Ability to make own decisions on how issues should be resolved and how results are best achieved, implementing those decisions as appropriate
• Ability to promote and deliver a customer focused service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

London Ambulance Service NHS Trust

Address

London Ambulance Service NHS Trust

220 Waterloo Road

London

SE1 8SD

United Kingdom

Employer's website

https://www.londonambulance.nhs.uk/ (Opens in a new tab)