Job description

Job responsibilities

Key Areas of Responsibility

Clinical

• Lead the delivery of nursing services across both sites
• Provide high-quality care for acute and long-term conditions
• Prioritise urgent cases and initiate emergency care when needed
• Maintain accurate, comprehensive records and documentation
• Prescribe within clinical competence (if qualified)
• Deliver care in accordance with local and national guidelines
• Undertake procedures including:
• Cervical cytology
• Immunisation and vaccination
• Wound management
• Venepuncture
• BP and spirometry monitoring
• Travel health advice
• Health screening and lifestyle education

Teaching and Mentorship

• Support the practice team with the mentorship of students.

Managerial

• Act as a role model and team leader
• Manage nursing team rotas, annual leave, and sickness cover
• Lead on protocol development and service improvement
• Contribute to management meetings and quality assurance initiatives
• Support practice performance targets and contractual compliance

Professional

• Maintain NMC registration and CPD
• Adhere to all mandatory training requirements
• Work within the NMC Code and NHS guidelines
• Promote equality, diversity, and inclusion in all aspects of the role
• Handle sensitive information with discretion and in line with GDPR

Person Specification

Experience

Essential

• Minimum 5 years post-registration experience
• Minimum 2 years recent experience in primary or community care
• Experience in managing chronic conditions in a nurse-led capacity
• Strong understanding of the role of a Practice Nurse in general practice
• Experience implementing clinical protocols and guidelines
• Experience with immunisations, wound care, cytology, and ABPI
• Experience supervising and developing clinical staff
• Effective time management and ability to work independently
• Experience in teaching and mentoring in a clinical setting
• Confident in communicating sensitive or complex information to patients and families

Desirable

• Experience in service development or protocol writing
• Previous leadership or team management role
• Knowledge of clinical systems and digital tools

Qualifications

Essential

• Adult nursing qualification (degree level)
• NMC registration
• Clinical supervision training and experience
• Enhanced DBS clearance

Desirable

• Specialist qualifications in family planning, asthma, diabetes, CHD, cytology
• Travel medicine qualification
• Independent/supplementary nurse prescriber
• Community specialist practitioner qualification
• Teaching/mentorship qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Manor Medical Practice

Address

195 Girlington Road

Girlington

Bradford

BD8 9PB

United Kingdom

Employer's website

https://www.manor-bradford.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical

• deliver nursing services across both sites
• Provide high-quality care for acute and long-term conditions
• Prioritise urgent cases and initiate emergency care when needed
• Maintain accurate, comprehensive records and documentation
• Prescribe within clinical competence (if qualified)
• Deliver care in accordance with local and national guidelines
• Undertake procedures including:
• Cervical cytology
• Immunisation and vaccination
• Wound management
• Venepuncture
• BP and spirometry monitoring
• Travel health advice
• Health screening and lifestyle education

Teaching and Mentorship

• Support the practice team with the mentorship of students.

Managerial

• Assist with protocol development and service improvement
• Support practice performance targets and contractual compliance

Professional

• Maintain NMC registration and CPD
• Adhere to all mandatory training requirements
• Work within the NMC Code and NHS guidelines
• Promote equality, diversity, and inclusion in all aspects of the role
• Handle sensitive information with discretion and in line with GDPR

Person Specification

Qualifications

Essential

• Adult nursing qualification (degree level), NMC registration, Clinical supervision training and experience, Enhanced DBS clearance.

Experience

Essential

• Minimum 2 years recent experience in primary or community care.
• Experience in managing chronic conditions in a nurse-led capacity.
• Strong understanding of the role of a Practice Nurse in general practice. Experience implementing clinical protocols and guidelines.
• Experience with immunisations, wound care, cytology, and ABPI.
• Effective time management and ability to work independently.
• Experience in teaching and mentoring in a clinical setting.
• Confident in communicating sensitive or complex information to patients and families

Desirable

• Experience of working in a GP practice using SystmOne

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Manor Medical Practice

Address

195 Girlington Road

Girlington

Bradford

BD8 9PB

United Kingdom

Employer's website

https://www.manor-bradford.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The following are the core responsibilities of the Practice Management Coordinator. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

a. Coordinate and maintain records of Significant Events and associated actions.

b. Coordinate Clinical and GSF meetings, including agendas, minutes and actions.

c. Manage the practice NHSmail, disseminating correspondence accordingly and highlighting anything urgent to the appropriate Manager.

d. Manage relevant EDI processes, including preparing deducted patient records for collection and arriving and processing incoming new patient records.

e. Coordinate building maintenance, liaise with contractors as required and maintain the premises check record on the practice intranet.

f. Coordinate and maintain DSE, Fire, Health & Safety and Legionella risk assessments, including associated checks, servicing and compliance records, and undertake monthly cleaning audits.

g. Coordinate PPG meetings, communications and associated administration.

h. Support patient engagement and feedback initiatives.

i. Prepare and submit designated monthly claims within required deadlines.

j. Maintain the practice contracts register and associated documentation, monitoring renewal and expiry dates and escalating as required.

k. Maintain relevant compliance trackers, action plans and review dates.

l. Support the Deputy Practice Manager with the administration and onboarding of new employees, locums, students and trainees.

m. Provide day-to-day support to the reception team in the absence of the Patient Services Manager, assisting where appropriate and escalating any issues or concerns to the appropriate Manager.

n. Support the implementation and review of relevant practice policies and procedures.

o. Liaise with staff, patients, contractors and external organisations as required.

p. Escalate identified risks, compliance issues and outstanding actions to the appropriate Manager.

q. Assist the Deputy Practice Manager with CQC compliance, including the maintenance and organisation of relevant evidence and documentation.

r. Undertake other duties appropriate to the role as directed by the Practice Management Team.

Person Specification

Qualifications

Essential

• Good standard of general education, including English and Mathematics at GCSE level or equivalent

Desirable

• Relevant qualification in business administration, management or healthcare administration
• Evidence of relevant continuing professional development

Experience

Essential

• Previous experience within general practice, primary care or the NHS
• Experience of SystmOne
• Experience of governance, compliance or CQC-related administration
• Previous administrative experience
• Experience of managing a varied workload and working to deadlines
• Experience of maintaining accurate records and documentation
• Experience of working with confidential or sensitive information

Desirable

• Experience of coordinating meetings, including agendas, minutes and action tracking
• Experience of premises, health and safety or risk assessment administration
• Experience of supporting or coordinating a team

Skills

Essential

• Competent in the use of SystmOne and NHSmail
• Knowledge of general practice administrative systems and processes
• Understanding of CQC and primary care governance requirements
• Excellent written and verbal communication skills
• Strong IT skills, including Microsoft Office and Outlook
• Excellent organisational and time-management skills
• Ability to prioritise and manage multiple areas of responsibility
• Ability to work both independently and as part of a team
• Ability to maintain accurate records and effective administrative systems
• Good attention to detail
• Good interpersonal skills and ability to communicate with staff at all levels
• Problem-solving skills and ability to use initiative
• Ability to identify and appropriately escalate concerns
• Ability to follow policies, procedures and agreed processes
• Ability to maintain confidentiality and handle sensitive information appropriately

Personal Qualities

Essential

• Professional, approachable and confident
• Organised and methodical approach to work
• Proactive and self-motivated
• Reliable with a high level of integrity
• Able to use initiative and work independently
• Able to prioritise and manage competing demands
• Able to recognise when issues require escalation
• Flexible and cooperative approach to work
• Ability to work effectively under pressure
• Commitment to confidentiality, equality, diversity and inclusion
• Willingness to learn and develop within the role
• Flexibility to meet the operational needs of the practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Manor Medical Practice

Address

195 Girlington Road

Girlington

Bradford

BD8 9PB

United Kingdom

Employer's website

https://www.manor-bradford.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The following are the core responsibilities of the receptionist. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

a. Maintaining and monitoring the practice appointment system

b. Process personal, telephone and e-requests for appointments

c. Answer incoming phone calls, transferring calls or dealing with the callers request appropriately

d. Front desk duties, including correct procedure for arriving patients.

e. Prescription requests

f. Signpost patients to the correct service

g. Initiating contact with and responding to, requests from patients, team members and external agencies

h. Read code data on SystmOne

i. Photocopy documentation as required

j. Data entry of new and temporary registrations and relevant patient information as required

k. Input data into the patients healthcare records as necessary

l. Direct requests for information i.e., SAR, insurance / solicitors letters and DVLA forms to the Medical Secretary.

m. Manage all queries as necessary in an efficient manner

n. Carry out system searches as requested

o. Maintain a clean, tidy, effective working area always

p. Monitor and maintain the reception area and notice boards

q. Support all clinical staff with general tasks as requested

Person Specification

Personal Qualities

Essential

• Polite and confident
• Flexible and cooperative
• Motivated
• Forward thinker
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure
• Flexibility to work outside of core office hours
• Disclosure Barring Service (DBS) check

Qualifications

Essential

• Educated to GCSE level or equivalent

Desirable

• GCSE Mathematics & English (C or above)
• AMSPAR Receptionists Qualification
• NVQ Level 2 in Health and Social Care

Experience

Essential

• Experience of working with the general public
• Experience of administrative duties
• Experience of working in a health care setting
• SystmOne experience

Skills

Essential

• Excellent communication skills (written and oral)
• Strong IT skills
• Clear, polite telephone manner
• Competent in the use of Microsoft Office and Outlook packages
• SystmOne
• Effective time management (Planning & Organising)
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Problem solving & analytical skills
• Ability to follow policy and procedure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Manor Medical Practice

Address

195 Girlington Road

Girlington

Bradford

BD8 9PB

United Kingdom

Employer's website

https://www.manor-bradford.co.uk/ (Opens in a new tab)