Job summary

To assist the GPs in the provision of the service to patients by facilitating access to the doctor in an organised, efficient and caring manner. To provide efficient and organised administrative support in reception in line with practice requirements and guidelines.andTo input data onto the practice database.

Provide reception desk duties as required Booking patients when they arrive, directing them to appropriate rooms, making appointments

Deal with any telephone enquiries in a respectful and friendly manner, ensuring correct details are recorded and forwarded to relevant personnel

Relay messages and home visits to appropriate staff/GP

Maintain an accurate filing system

Convey results to patients

Photocopy documentation for patients or GP

Deal with all enquiries (from patient, hospital or another surgery) in a sympathetic and confidential manner

Act as chaperone if requested

Issue receipt for any money collected eg for vaccinations or medicals

Assist at student registration

Keep reception area tidy

Follow practice protocol for changing addresses

Ensure records of deducted patients sent to SSP weekly

Register new patients

Copy patient records as and when required as directed by Practice Manager.

Act as point of contact for queries from the SSP.

Print off full patient reports and medication as and when required.

Any other delegated duties appropriate to the post

Main duties of the job

To assist the GPs in the provision of the service to patients by facilitating access to the doctor in an organised, efficient and caring manner. To provide efficient and organised administrative support in reception in line with practice requirements and guidelines.AndTo input data onto the practice database.

Provide reception desk duties as required Booking patients when they arrive, directing them to appropriate rooms, making appointments

Deal with any telephone enquiries in a respectful and friendly manner, ensuring correct details are recorded and forwarded to relevant personnel

Relay messages and home visits to appropriate staff/GP

Maintain an accurate filing system

Convey results to patients

Photocopy documentation for patients or GP

Deal with all enquiries (from patient, hospital or another surgery) in a sympathetic and confidential manner

Act as chaperone if requested

Issue receipt for any money collected eg for vaccinations or medicals

Assist at student registration

Keep reception area tidy

Follow practice protocol for changing addresses

Ensure records of deducted patients sent to SSP weekly

Register new patients

Copy patient records as and when required as directed by Practice Manager.

Act as point of contact for queries from the SSP.

Print off full patient reports and medication as and when required.

Any other delegated duties appropriate to the post

About us

We are a friendly, happy training practice

We have 5 GP partners, a wonderful nursing team and fabulous admin and reception team.

Details

Date posted

08 September 2026

Pay scheme

Other

Salary

£12.80 an hour

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

A5613-26-0003

Job locations

Penglais Road

Aberystwyth

Ceredigion

SY23 3DU

United Kingdom

Job description

Job responsibilities

To assist the GPs in the provision of the service to patients by facilitating access to the doctor in an organised, efficient and caring manner. To provide efficient and organised administrative support in reception in line with practice requirements and guidelines.AndTo input data onto the practice database.

Provide reception desk duties as required Booking patients when they arrive, directing them to appropriate rooms, making appointments

Deal with any telephone enquiries in a respectful and friendly manner, ensuring correct details are recorded and forwarded to relevant personnel

Relay messages and home visits to appropriate staff/GP

Maintain an accurate filing system

Convey results to patients

Photocopy documentation for patients or GP

Deal with all enquiries (from patient, hospital or another surgery) in a sympathetic and confidential manner

Act as chaperone if requested

Issue receipt for any money collected eg for vaccinations or medicals

Assist at student registration

Keep reception area tidy

Follow practice protocol for changing addresses

Ensure records of deducted patients sent to SSP weekly

Register new patients

Copy patient records as and when required as directed by Practice Manager.

Act as point of contact for queries from the SSP.

Print off full patient reports and medication as and when required.

Any other delegated duties appropriate to the post

Job description Job responsibilities To assist the GPs in the provision of the service to patients by facilitating access to the doctor in an organised, efficient and caring manner. To provide efficient and organised administrative support in reception in line with practice requirements and guidelines.AndTo input data onto the practice database.Provide reception desk duties as required Booking patients when they arrive, directing them to appropriate rooms, making appointmentsDeal with any telephone enquiries in a respectful and friendly manner, ensuring correct details are recorded and forwarded to relevant personnelRelay messages and home visits to appropriate staff/GPMaintain an accurate filing systemConvey results to patientsPhotocopy documentation for patients or GPDeal with all enquiries (from patient, hospital or another surgery) in a sympathetic and confidential mannerAct as chaperone if requestedIssue receipt for any money collected eg for vaccinations or medicalsAssist at student registrationKeep reception area tidyFollow practice protocol for changing addressesEnsure records of deducted patients sent to SSP weeklyRegister new patientsCopy patient records as and when required as directed by Practice Manager.Act as point of contact for queries from the SSP.Print off full patient reports and medication as and when required.Any other delegated duties appropriate to the post

Person Specification

Experience

Essential

• Experience desirable

Desirable

• Experience working in a GP surgery would be desirable but full training given.

Person Specification Experience Essential Experience desirable Desirable Experience working in a GP surgery would be desirable but full training given.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Meddygfa Padarn Surgery

Address

Penglais Road

Aberystwyth

Ceredigion

SY23 3DU

United Kingdom

Employer's website

https://www.padarn.wales.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Meddygfa Padarn Surgery

Address

Penglais Road

Aberystwyth

Ceredigion

SY23 3DU

United Kingdom

Employer's website

https://www.padarn.wales.nhs.uk/ (Opens in a new tab)