Job summary

*Candidates who have previously applied for this role are kindly asked NOT to reapply at this time.

*Please note this is a full-time post. 37.5 hours to be worked Monday to Friday and may include a mixture 0800-1600 and 1000-1800 shifts*

Our aim is to get patients to the right person or place to help them, first time. As the first point of contact for many patients, the reception team play a really important role.

You'll be responsible for welcoming patients in person and on the phone and directing them to the right person or service.

This may include making sure that patients with urgent needs and no scheduled appointment are seen in a sensible way.

The role also includes important administrative duties such as booking appointments, dealing with samples and prescriptions, updating patient records and other tasks that contribute to the smooth running of the practice.

Rewards and Benefits;

• 30 days paid holidays plus 8 bank holidays (pro rata)
• NHS pension
• Monday to Friday
• No Bank Holiday working
• Training and development opportunities

Main duties of the job

This is a role established to support the practice in carrying out day-to-day activities and to provide general assistance to the practice team projecting a positive and friendly image to patients and other visitors, either in person or via the telephone.

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

The position is challenging and suitable for someone who wishes to demonstrate initiative with a desire to develop their own skills.

About us

Jesmond Health Partnership is a friendly, innovative, and patient-focused GP practice in Newcastle-upon-Tyne.

JHP is a forward-thinking GP practice in Newcastle. We use a digital-first system that gives patients easy access and quick solutions.

Our experienced and enthusiastic teams work hard to provide high-quality care for patients.

Job summary

We are seeking a Salaried GP to join Jesmond Health Partnership for 6 sessions/week (negotiable).

This is an opportunity to join a supportive, high-performing GP training practice delivering care to over 27,000 patients across 4 sites in Newcastle. Our established digital-first model, AskMyGP, streamlined workflows & strong MDT help create a sustainable & rewarding working environment.

You will join a team committed to high-quality patient care, with manageable workloads, protected administration time & opportunities to develop your clinical interests.

Why Join JHP?

JHP is a well-established GP training practice with a strong focus on sustainable, high-quality care.

Our AskMyGP system & experienced workflow team help ensure patients are directed to the right clinician while reducing unnecessary administrative burden. Protected admin time is included in sessions & GPs are supported throughout the day by an experienced MTD.

We are proud to be a GP training practice & welcome involvement in teaching, supervision & mentoring.

You will work alongside GP partners, SGPs, ANPs, NAs, pharmacists, pharmacy technicians, social prescribers & skilled administrators.

We actively support professional development, including interests in teaching, leadership, quality improvement & digital innovation. Flexible working is supported where possible to promote work-life balance.

We value a collaborative&supportive culture, with shared clinical decision-making & accessible peer support throughout the day.

Main duties of the job

• Deliver safe, effective and patient-centred General Practice services.
• Manage a varied caseload via AskMyGP, telephone and face-to-face consultations.
• Assess, diagnose and manage acute and long-term conditions.
• Undertake clinical administration including results, correspondence, referrals and prescriptions.
• Work collaboratively with the multidisciplinary team to ensure patients are seen by the most appropriate clinician.
• Participate in the practice on-call rota, proportionate to sessions worked.
• Contribute to clinical governance, quality improvement and practice development.

About us

Jesmond Health Partnership is a forward-thinking GP practice serving over 27,000 patients across four sites in Jesmond and Gosforth.

We are recognised for innovation, quality and patient experience. We were the first practice in Newcastle to introduce AskMyGP and a founding partner of the local Pharmacy Hub. Around 88% of patient contacts begin online, and over 90% of patients would recommend our practice.

Our team includes 4 GP partners, 19 salaried GPs, nurses, advanced nurse practitioners, pharmacists, pharmacy technicians and a highly skilled administrative workforce. As a GP training practice, we are committed to supporting GP trainees and medical students.

If you are looking for a supportive, well-organised training practice where you can focus on high-quality patient care, we would be pleased to hear from you.

Details

Date posted

24 September 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A2301-26-0004

Job locations

17 Osborne Rd

Jesmond

Newcastle upon Tyne

Tyne and Wear

NE2 2AH

United Kingdom

Gosforth Memorial Medical Centre

Church Road

Gosforth

NEWCASTLE UPON TYNE

NE3 1TX

United Kingdom

Avenue Medical Practice

5 Osborne Avenue

NEWCASTLE UPON TYNE

NE2 1PQ

United Kingdom

Jesmond Health Partnership

200 Osborne Road

NEWCASTLE UPON TYNE

NE2 3LD

United Kingdom

Job description

Job responsibilities

Clinical Responsibilities

Provide a high standard of clinical care to patients registered with the practice.

Undertake face-to-face, telephone, and online consultations as required.

Carry out home visits where clinically appropriate.

Assess, diagnose, treat, and manage patients presenting with acute and chronic medical conditions.

Prescribe safely and appropriately in accordance with local and national guidance and the practice formulary.

Refer patients appropriately to secondary care and other healthcare professionals in line with local pathways and protocols.

Maintain accurate, contemporaneous, and comprehensive clinical records using SystmOne and any other Practice's clinical system.

Participate in doctor on-call responsibilities and other clinical rotas as agreed.

Provide health promotion and preventative care advice to patients.

Manage long-term conditions in line with evidence-based practice and national clinical guidelines.

Participate in safeguarding processes for children and vulnerable adults in accordance with practice and statutory requirements.

Support the delivery of enhanced services and other commissioned services where appropriate.

Contribute to the achievement of Quality and Outcomes Framework (QOF) and other quality improvement initiatives.

Participate in clinical audit, significant event analysis, and quality improvement activities.

Work in accordance with GMC and all relevant professional standards.

Administrative and Professional Responsibilities

Complete clinical administration in a timely manner, including referrals, prescriptions, medical reports, and correspondence.

Ensure accurate clinical coding and appropriate use of electronic patient records.

Work in accordance with practice policies, protocols, and organisational procedures.

Maintain confidentiality and comply with information governance and data protection requirements.

Participate in practice meetings, clinical meetings, educational sessions, and multidisciplinary team discussions.

Contribute to a positive and collaborative team environment.

Maintain mandatory training and continuing professional development requirements.

Participate in appraisal and revalidation processes.

Support teaching, training, and supervision activities where appropriate.

Undertake any other reasonable duties commensurate with the role.

Job description Job responsibilities Clinical Responsibilities Provide a high standard of clinical care to patients registered with the practice. Undertake face-to-face, telephone, and online consultations as required. Carry out home visits where clinically appropriate. Assess, diagnose, treat, and manage patients presenting with acute and chronic medical conditions. Prescribe safely and appropriately in accordance with local and national guidance and the practice formulary. Refer patients appropriately to secondary care and other healthcare professionals in line with local pathways and protocols. Maintain accurate, contemporaneous, and comprehensive clinical records using SystmOne and any other Practice's clinical system. Participate in doctor on-call responsibilities and other clinical rotas as agreed. Provide health promotion and preventative care advice to patients. Manage long-term conditions in line with evidence-based practice and national clinical guidelines. Participate in safeguarding processes for children and vulnerable adults in accordance with practice and statutory requirements. Support the delivery of enhanced services and other commissioned services where appropriate. Contribute to the achievement of Quality and Outcomes Framework (QOF) and other quality improvement initiatives. Participate in clinical audit, significant event analysis, and quality improvement activities. Work in accordance with GMC and all relevant professional standards.Administrative and Professional Responsibilities Complete clinical administration in a timely manner, including referrals, prescriptions, medical reports, and correspondence. Ensure accurate clinical coding and appropriate use of electronic patient records. Work in accordance with practice policies, protocols, and organisational procedures. Maintain confidentiality and comply with information governance and data protection requirements. Participate in practice meetings, clinical meetings, educational sessions, and multidisciplinary team discussions. Contribute to a positive and collaborative team environment. Maintain mandatory training and continuing professional development requirements. Participate in appraisal and revalidation processes. Support teaching, training, and supervision activities where appropriate. Undertake any other reasonable duties commensurate with the role.

Person Specification

Qualifications

Essential

• Full GMC registration
• NHS England GP Performers List
• Eligible to work as a General Practitioner in the UK

Person Specification Qualifications Essential Full GMC registration NHS England GP Performers List Eligible to work as a General Practitioner in the UK

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Jesmond Health Partnership

Address

17 Osborne Rd

Jesmond

Newcastle upon Tyne

Tyne and Wear

NE2 2AH

United Kingdom

Employer's website

https://jesmondhealthpartnership.co.uk/ (Opens in a new tab)

Employer details

Employer name

Jesmond Health Partnership

Address

17 Osborne Rd

Jesmond

Newcastle upon Tyne

Tyne and Wear

NE2 2AH

United Kingdom

Employer's website

https://jesmondhealthpartnership.co.uk/ (Opens in a new tab)

Job summary

Ongar Health Centre are keen to recruit an Administration Manager to work 32.5 hours per week, Monday to Friday, 6.5 hours per day. Hours can be agreed at interview. This important position will see you responsible for the efficient management and direction of the admin team, ensuring all admin duties and workflows are performed effectively, in a timely way and to the required standard, meeting the objectives of the practice. You will be key in supporting the management team in promoting ED&I, quality and service improvement, confidentiality, collaborative working, service delivery, learning and development and carry out other duties as directed by the management team.

Main duties of the job

• Overseeing the admin services of the practice, ensuring staff achieve their primary responsibilities
• Line managing all admin staff, supporting staff development, providing guidance and direction, ensuring staff are up to date with mandatory training
• Completing staff appraisals as required
• Identify and deliver team training where required
• Managing practice workflow to ensure timely action taken.
• Reviewing and updating all admin procedures as required
• Supporting the management team in the compilation of practice reports and the practice development plan
• Developing, implementing and embedding efficient admin processes and procedures to adhere to extant legislation
• Completing a weekly situation report (SitRep) to highlight any concerns and propose an action plan as required to mitigate risk.
• Acting as a focal point for admin communication, advising administrative staff on methods of communication and best practice
• Coordinating the provision of temporary admin staff ensuring sufficient cover is provided for periods of leave and other staff absences
• Acting as first point of contact for admin related complaints
• Providing initial guidance and advice to patients who wish to complain
• Acting as a building fire marshal, ensuring evacuation lists are current and that the visitors log is used appropriately
• Championing new technologies that improve admin workflows and support the Practice Operations Manager with training of admin team as required

About us

We are a large, busy training practice, serving a patient population of just under 13,000 and operating from purpose built premises. With free parking close by.

We use Systmone clinical system and are rated Good with CQC.

Please note that should this vacancy attract sufficient interest it may be necessary to close the vacancy at an earlier date.

Job summary

Ongar Health Centre is looking for a salaried GP to join their busy practice covering 4 to 8 sessions a week. Working as part of our multidisciplinary team, you will have the opportunity to support and care for a diverse patient group.The role will include all general duties and responsibilities associated with a GP working within primary care.

Main duties of the job

• Undertaking a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing prescriptions and dealing with queries, paperwork, reports and correspondence in a timely fashion;
• Making professional, autonomous decisions in relation to presenting medical problems, whether self-referred or referred from other healthcare workers within the organisation;
• Assessing the healthcare needs of patients with undifferentiated and undiagnosed problems;
• Screening patients for disease risk factors and early signs of illness;
• Developing care plans for health in consultation with patients and in line with current practice disease management protocols;
• Providing health education to patients;
• Recording clear consultation notes to agreed standards;
• Collecting data for audit purposes and complying with QOF requirements;
• Support the practice Governance policies to ensure safe and appropriate care is delivered and CQC standards arch achieved.
• Delivering enhanced services;
• All general duties and responsibilities associated with a GP working within primary care.

About us

Ongar Health Centre is busy and friendly four-partner training and dispensing practice, serving a patient population of 12,800 and operating from purpose built premises over three floors. There is ample free parking directly opposite our building.

Supporting your work life balance and professional development is important to us, we can offer the following benefits:

• Supportive and friendly environment
• Flexibility
• Peer support and career development support
• Holiday 30 days per annum plus public/bank holidays (pro-rata)
• NHS Pension scheme
• Blue Light Card

We use SystmOne clinical system and are rated Good with CQC.

Job summary

Ongar Health Centre are keen to recruit an Administration Manager to work 32.5 hours per week, Monday to Friday, 6.5 hours per day. Hours can be agreed at interview. This important position will see you responsible for the efficient management and direction of the admin team, ensuring all admin duties and workflows are performed effectively, in a timely way and to the required standard, meeting the objectives of the practice. You will be key in supporting the management team in promoting ED&I, quality and service improvement, confidentiality, collaborative working, service delivery, learning and development and carry out other duties as directed by the management team.

Main duties of the job

• Overseeing the admin services of the practice, ensuring staff achieve their primary responsibilities
• Line managing all admin staff, supporting staff development, providing guidance and direction, ensuring staff are up to date with mandatory training
• Completing staff appraisals as required
• Identify and deliver team training where required
• Managing practice workflow to ensure timely action taken.
• Reviewing and updating all admin procedures as required
• Supporting the management team in the compilation of practice reports and the practice development plan
• Developing, implementing and embedding efficient admin processes and procedures to adhere to extant legislation
• Completing a weekly situation report (SitRep) to highlight any concerns and propose an action plan as required to mitigate risk.
• Acting as a focal point for admin communication, advising administrative staff on methods of communication and best practice
• Coordinating the provision of temporary admin staff ensuring sufficient cover is provided for periods of leave and other staff absences
• Acting as first point of contact for admin related complaints
• Providing initial guidance and advice to patients who wish to complain
• Acting as a building fire marshal, ensuring evacuation lists are current and that the visitors log is used appropriately
• Championing new technologies that improve admin workflows and support the Practice Operations Manager with training of admin team as required

About us

We are a large, busy training practice, serving a patient population of just under 13,000 and operating from purpose built premises. With free parking close by. We use Systmone clinical system and are rated Good with CQC.

Please note that should this vacancy attract sufficient interest it may be necessary to close the vacancy at an earlier date.

Job summary

The practice nurse will be responsible for a number of clinical areas such as health promotion, treatment room procedures, health prevention, as well as supporting the management team in the reviewing of clinical policy and procedure.

Main duties of the job

To be responsible for the delivery of practice nursing services, working as part of the practices multidisciplinary team who provide care within their scope of practice to the entitled patient population.

About us

We are a six partner practice based in Sittingbourne Kent. With a team of over 50 staff including, GP's, ACP's, paramedic practitioner, pharmacists, nurses, administrators and patient coordinators.

Opened in 1995, the Practice strives to offer all its patients up-to-date care without losing sight of the traditional perspective. We serve more than 18,000 patients with quality care.

We are also a training practice helping young medical professionals develop their careers.

Job summary

Ongar Health Centre is looking for a motivated and experienced clinical pharmacist to join our friendly and supportive team on a full-time basis.

Main duties of the job

• Deliver high-quality clinical pharmacy services to patients
• Undertake structured medication reviews and medicines reconciliation
• Act as an independent prescriber to manage and optimise patient treatment plans
• Support safe, cost-effective prescribing in line with local and national guidance
• Manage long-term conditions and contribute to chronic disease management
• Respond to medication queries from patients and clinical staff
• Work collaboratively with GPs, nurses, and the wider practice team Support quality improvement and prescribing audit initiatives

About us

Ongar Health Centre is busy training practice yet friendly dispensing practice, serving a patient population of 12,700 and operating from purpose built premises.

Supporting your work life balance and professional development is important to us, we can offer the following benefits:

• Supportive and friendly environment
• Flexible working hours
• Peer support

We use SystmOne clinical system and are rated Good with CQC.

Job summary

Ongar Health Centre are looking to welcome an Administrator/Clinical Coder to their team for 22 hours per week, working on a Monday, Wednesday and Friday. Hours to be confirmed.

Main duties of the job

• Work methodically and accurately with the ability to self-motivate, organise and prioritise own workload
• Summarise and read code relevant information from patients clinical records into the practice computer system, working strictly in accordance with the practice notes summarising protocol. Process and manage all incoming correspondence including letters and electronic documents
• Sort the letters in preparation for scanning and workflow
• Differentiate between clinical documents that will need to be seen by a GP and those that can be scanned straight onto the patients record and sort into batches for scanning
• Pass all non-patient related letters to relevant department
• Ensure all incoming correspondence about patients from hospitals is scanned, coded and attached to the correct medical record
• Monitor incoming admin emails from patients, hospitals and other third party organisations
• Process requests for information i.e. SARs, insurance / solicitors letters and DVLA forms
• Deal with telephone enquiries from patients and insurance companies with discretion and confidentiality
• Liaise with various companies and health authorities regarding queries and financial matters
• Liaise with management regarding fees
• Contribute to keeping patient information up to date
• Adhere to strict guidelines for General Data Protection Regulations (GDPR)
• Process all other private work forms that require input from a GP
• Take payments from patients and third parties for all private work

About us

We are a large, busy training practice, serving a patient population of 12,000 and operating from purpose built premises.

We use Systmone clinical system and are rated Good with CQC.

Please note that should this vacancy attract sufficient interest it may be necessary to close the vacancy at an earlier date. We therefore suggest that you apply at an early stage to avoid disappointment.