Job summary

As an integral member of the Lead Employer team you will work alongside administrators who are responsible for your own cohort of trainees and actions relating to employment . You will be their first point of contact and support them through their employment from completion of their checks to end of employment following completion of training.

This role will be embedded within theData and Onboarding team in the main but will sit within the Lead Employer HR department under the remit of our HR Operations team, there may be a need to rotate between different teams to support the delivery of service.The purpose of the HR Operations Team is to ensure we maintain and deliver a high quality, responsive and customer service focussed approach in all we do and all HR Operations Teams within Lead Employer play a fundamental and important role in the achievement of this.

Day to day the Data and Onboarding team are responsible for all aspects of on-boarding of new trainees, contract Issue, advising payroll of new starter information. As an administrator you would undertake the NHS Employer pre employment checks for all our new starters ensuring each trainee is compliant prior to starting in post.

Main duties of the job

This role is a perfect opportunity for someone who has a background in recruitment and previous experience of working within the NHS would be desirable, although not essential as full training will be given. You would describe yourself as a having excellent customer service skills, someone who strives to deliver a high-quality service and gains personal satisfaction in supporting others. A well organised person who is able to manage their own time and workload. Be of a proactive nature so you can ensure all deadlines are met. The ability to work with high volumes of correspondence and process documentation in a timely manner.

You will be able to demonstrate a flexible approach to effectively undertake their duties and will also be a self-motivator and display commitment and resilience to ensure professional and efficient advice and support is provided at all times.

The team are responsible for all aspects of on-boarding of new trainees, contract issue, advising payroll of new starter information. As an administrator you would undertake the pre employment checks for all our new starters.

Whilst we do hybrid working we are required to be on-site two days a week, during our busy on-boarding months we are required to be on-site for 5 days a week (Mon-Fri).

About us

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.

We strongly believe that the communities we serve should all have access to Five Star Patient Care.

Our Services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

• Rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme

Details

Date posted

30 October 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year Per Annum

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

096-8216475

Job locations

Jubilee Court

Waterside

St Helens

WA9 1TT

United Kingdom

Job description

Job responsibilities

KEY DUTIES

The Employment Services Administrator will perform a number of key duties dependent upon the team dynamics but will be expected to support other ES Teams, within the department, during busy periods. Duties will include:

• Provide administrative support to the Lead Employer Service including the processing and recording of information, communications to key stakeholders and input into Lead Employer information systems.
• Process offers of employment and undertake all necessary pre-employment checks and administration for appointments to Doctors and Dentists in Training posts, escalating any delays in progress.
• Prepare and issue contracts of employment.
• Ensure trainees are hired in ESR and IAT information is captured.
• Liaise with internal and external stakeholders (e.g., Workforce and NHS England Education (NHSE E) Regions) ensuring all data relating to the training programme is recorded and shared appropriately.
• Update management information on the relevant information system for key stakeholders
• Support the Team Leader in ensuring all Trainees are employment compliant which will include Right to Work and Professional Registrations checks.
• Support the wider Employment Services team in checking of governance, data, and payroll reports.
• Ensure the Electronic personal files (EPF) are maintained and up to date.
• Work with the team to promote good practice and improved ways of working.
• Send out communications to stakeholders as required.
• Arrange meetings and events as required.
• Complete audits or surveys as required.

Advisory Services

• Provide basic advice regarding HR policies and procedures, legislation, and terms and conditions of employment including recruitment procedures.

Policies and Procedures

• Ensure own work is in accordance with Trust policies and procedures, checking with others where necessary.
• Offer basic advice to Trainees and Students, Host Organisations, NHS England Education Regions, Heads of School, Training Programme Directors and University representatives on the interpretation of policies and procedures.
• Comply with national and local recruitment procedures.
• Adhere to escalation procedures to ensure the timely processing of information including the completion of pre-employment checks by candidates within specific deadlines, and the processing of payroll information to meet required deadlines.
• Ensure all pre-employment checks are carried out for new appointees in line with legal requirements including NHS Employment standards.
• Contribute to the development and review of Lead Employer policies and procedures.

Customer Service

• Ensure that all enquiries are handled courteously, effectively and efficiently, in line with agreed timescales.
• Refer complex queries to the relevant member of the Lead Employer service.
• Develop and maintain close working relationships with all Lead Employer stakeholders including Host Organisations, NHSE NW, NHSE Midlands, NHSE EOE, NHSE TV, NHSE LaSE, NHSE Y&H, Heads of School and Training Programme Directors.
• Develop and maintain effective internal and external communication networks to support the delivery of the Lead Employer Service.

Data Processing and Management Information

• Enter accurate and timely data onto HR/Workforce/Recruitment information systems as directed ensuring data quality at all times.
• Ensure security of information in line with Records Management, Information Governance, Caldicott, Confidently and Data Protection policies
• Process the required data for trainees on the relevant systems including the input of pre-employment check data, contact information and sickness absence data.
• Ensure the provision of accurate and timely information as requested.
• Support the team in the achievement of the published performance standards and those contained within the service level agreements.

Service Improvement

• Contribute to the achievement of corporate objectives and the Lead Employer Service Level Agreement.
• Contribute to the continuous improvement in the efficiency and effectiveness of the Lead Employer Service.
• Work in partnership with colleagues to optimise opportunities for working collaboratively towards the provision of an integrated employment service.
• Undertake and participate in projects as required.
• Be responsible for own development, including attendance at mandatory training and continually keep up to date with changes to employment legislation and best practice.

CLINICAL & PROFESSIONAL RESPONSIBILITIES

• Adhere to the relevant codes of practice for the role within the NHS.
• Adhere to employment legislation including NHS Employment Check standards.

TEACHING & TRAINING RESPONSBILITIES

• Maintain own compliance with the Trusts mandatory and statutory training requirements.
• Demonstrate activities in own area to new staff.
• Develop skills and competencies of self through training and development activities, ensuring that progress is maintained, and future needs identified and actioned.

Job description Job responsibilities KEY DUTIES The Employment Services Administrator will perform a number of key duties dependent upon the team dynamics but will be expected to support other ES Teams, within the department, during busy periods. Duties will include: Provide administrative support to the Lead Employer Service including the processing and recording of information, communications to key stakeholders and input into Lead Employer information systems. Process offers of employment and undertake all necessary pre-employment checks and administration for appointments to Doctors and Dentists in Training posts, escalating any delays in progress. Prepare and issue contracts of employment. Ensure trainees are hired in ESR and IAT information is captured. Liaise with internal and external stakeholders (e.g., Workforce and NHS England Education (NHSE E) Regions) ensuring all data relating to the training programme is recorded and shared appropriately. Update management information on the relevant information system for key stakeholders Support the Team Leader in ensuring all Trainees are employment compliant which will include Right to Work and Professional Registrations checks. Support the wider Employment Services team in checking of governance, data, and payroll reports. Ensure the Electronic personal files (EPF) are maintained and up to date. Work with the team to promote good practice and improved ways of working. Send out communications to stakeholders as required. Arrange meetings and events as required. Complete audits or surveys as required. Advisory Services Provide basic advice regarding HR policies and procedures, legislation, and terms and conditions of employment including recruitment procedures. Policies and Procedures Ensure own work is in accordance with Trust policies and procedures, checking with others where necessary. Offer basic advice to Trainees and Students, Host Organisations, NHS England Education Regions, Heads of School, Training Programme Directors and University representatives on the interpretation of policies and procedures. Comply with national and local recruitment procedures. Adhere to escalation procedures to ensure the timely processing of information including the completion of pre-employment checks by candidates within specific deadlines, and the processing of payroll information to meet required deadlines. Ensure all pre-employment checks are carried out for new appointees in line with legal requirements including NHS Employment standards. Contribute to the development and review of Lead Employer policies and procedures. Customer Service Ensure that all enquiries are handled courteously, effectively and efficiently, in line with agreed timescales. Refer complex queries to the relevant member of the Lead Employer service. Develop and maintain close working relationships with all Lead Employer stakeholders including Host Organisations, NHSE NW, NHSE Midlands, NHSE EOE, NHSE TV, NHSE LaSE, NHSE Y&H, Heads of School and Training Programme Directors. Develop and maintain effective internal and external communication networks to support the delivery of the Lead Employer Service. Data Processing and Management Information Enter accurate and timely data onto HR/Workforce/Recruitment information systems as directed ensuring data quality at all times. Ensure security of information in line with Records Management, Information Governance, Caldicott, Confidently and Data Protection policies Process the required data for trainees on the relevant systems including the input of pre-employment check data, contact information and sickness absence data. Ensure the provision of accurate and timely information as requested. Support the team in the achievement of the published performance standards and those contained within the service level agreements. Service Improvement Contribute to the achievement of corporate objectives and the Lead Employer Service Level Agreement. Contribute to the continuous improvement in the efficiency and effectiveness of the Lead Employer Service. Work in partnership with colleagues to optimise opportunities for working collaboratively towards the provision of an integrated employment service. Undertake and participate in projects as required. Be responsible for own development, including attendance at mandatory training and continually keep up to date with changes to employment legislation and best practice. CLINICAL & PROFESSIONAL RESPONSIBILITIES Adhere to the relevant codes of practice for the role within the NHS. Adhere to employment legislation including NHS Employment Check standards. TEACHING & TRAINING RESPONSBILITIES Maintain own compliance with the Trusts mandatory and statutory training requirements. Demonstrate activities in own area to new staff. Develop skills and competencies of self through training and development activities, ensuring that progress is maintained, and future needs identified and actioned.

Person Specification

Qualifications

Essential

• NVQ Level 3 in administration or equivalent level of knowledge
• IT qualification i.e. RSA 2 or ECDL

Desirable

• Customer Care NVQ

Knowledge & Skills

Essential

• Administration or customer service experience
• Experience of data processing/excel spreadsheets

Desirable

• Experience of working in a contact centre
• Experience in HR, Employment Services or recruitment

Skills

Essential

• The ability to present data in an informative and user friendly format
• Excellent written and verbal communication skills
• Ability to use initiative
• Ability to maintain strict confidentiality
• The ability to manage own workload and prioritise
• Attention to detail, e.g. data input
• The ability to work in a busy environment and to strict deadlines
• Confident to handle queries from all levels or staff
• Effective organisational skills
• Able to demonstrate a good understanding and working knowledge of I.T systems including Word, Excel, and databases.

Desirable

• Knowledge of HR policies and procedures

Other

Essential

• Self-motivated
• Willingness to learn
• Flexible attitude to work
• Ability to work alone or as part of a team
• Occasional requirements to travel to fulfil requirements of the role

Our Values

Essential

• We are Kind
• We are Open
• We are Inclusive

Person Specification Qualifications Essential NVQ Level 3 in administration or equivalent level of knowledge IT qualification i.e. RSA 2 or ECDL Desirable Customer Care NVQ Knowledge & Skills Essential Administration or customer service experience Experience of data processing/excel spreadsheets Desirable Experience of working in a contact centre Experience in HR, Employment Services or recruitment Skills Essential The ability to present data in an informative and user friendly format Excellent written and verbal communication skills Ability to use initiative Ability to maintain strict confidentiality The ability to manage own workload and prioritise Attention to detail, e.g. data input The ability to work in a busy environment and to strict deadlines Confident to handle queries from all levels or staff Effective organisational skills Able to demonstrate a good understanding and working knowledge of I.T systems including Word, Excel, and databases. Desirable Knowledge of HR policies and procedures Other Essential Self-motivated Willingness to learn Flexible attitude to work Ability to work alone or as part of a team Occasional requirements to travel to fulfil requirements of the role Our Values Essential We are Kind We are Open We are Inclusive

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Jubilee Court

Waterside

St Helens

WA9 1TT

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Jubilee Court

Waterside

St Helens

WA9 1TT

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job summary

Advanced Occupational Therapist - Band 7

Frailty Therapy Intervention Team

Permanent | Full-time | 37.5 Hours per Week

Ready to take the next step in your career?

We're looking for an experienced Occupational Therapist who is ready to take on a rewarding senior role within our Frailty Therapy Intervention Team at Mersey and West Lancashire Teaching Hospitals NHS Trust.

This is an exciting opportunity to join a service that continues to evolve and grow. You'll play a key role in supporting older adults living with frailty, helping them maintain their independence, avoid unnecessary hospital admissions where possible, and return home safely following illness. If you're an experienced Band 6 Occupational Therapist looking for your first Band 7 role, or an existing Band 7 looking for a new challenge, we'd love to hear from you.

Main duties of the job

What will you be doing?

As a senior member of the multidisciplinary team, you'll manage a complex clinical caseload while supporting the ongoing development of the service.

Your responsibilities will include:

• Completing comprehensive occupational therapy assessments for patients with complex frailty needs.
• Developing person-centred rehabilitation and discharge plans that promote independence and reduce unnecessary hospital stays.
• Working closely with consultants, nursing colleagues, Advanced Clinical Practitioners, physiotherapists, social care and community services to deliver coordinated care.
• Providing specialist advice to colleagues across the wider multidisciplinary team.
• Supporting and supervising junior Occupational Therapists, Therapy Assistants and students.
• Leading service improvement initiatives and contributing to audits, quality improvement projects and service evaluation.
• Supporting evidence-based practice and helping shape the future direction of frailty services within the Trust.

About us

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites.

Our services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

• Rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme.

You will be expected to undertake the Trusts' commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults.

Job description

Job responsibilities

Why join our team?

Frailty is one of the fastest developing areas of healthcare. As services continue to expand, Occupational Therapists have an increasingly important role in assessment, rehabilitation, discharge planning and admission avoidance.

This post offers the opportunity to work across the full frailty pathway, providing a breadth of clinical experience that few roles can offer.

You'll work across a range of services including:

• GP Assessment Unit
• Medical Assessment Unit
• Bevan Court Specialist Frailty Service
• Frailty Reablement Unit

No two days are the same. You'll work with patients who present with complex physical, cognitive and social needs, requiring advanced assessment, clinical reasoning and collaborative decision-making.

About our team

We're a supportive, approachable and ambitious team that values collaboration and shared learning.

Our therapists work closely together, drawing on each other's experience to manage complex clinical situations and continuously improve patient care. We encourage new ideas, value professional curiosity and actively support staff who want to develop specialist interests or leadership skills.

You'll receive regular clinical and management supervision, opportunities for continuing professional development and encouragement to become involved in quality improvement, teaching and service development.

Whether you're developing your leadership skills, expanding your clinical expertise or contributing to innovation within frailty care, you'll find opportunities to grow here.

Who are we looking for?

We're looking for someone who enjoys working in a fast-paced environment and thrives on clinical challenge.

The successful candidate will demonstrate:

• HCPC registration as an Occupational Therapist.
• Post-registration experience in management of complex patients in frailty.
• Excellent clinical reasoning and sound decision-making skills.
• Confidence in working autonomously while recognising the value of multidisciplinary working.
• Experience supervising or supporting less experienced staff or students.
• Strong communication and interpersonal skills.
• A commitment to delivering compassionate, person-centred care.
• Enthusiasm for service improvement, quality improvement and professional development.

What can we offer you?

Joining our team means becoming part of a service that is committed to both excellent patient care and staff development.

We offer:

• A welcoming and supportive multidisciplinary team.
• Regular clinical supervision and leadership support.
• Opportunities for specialist training and continuing professional development.
• Involvement in quality improvement, research and service development.
• Opportunities to present work locally and nationally.
• A varied and rewarding clinical role where your contribution genuinely makes a difference to the lives of older people every day.

We'd love to meet you

Choosing the right role is an important decision, so we encourage prospective applicants to arrange an informal conversation or visit before applying.

This is a great opportunity to meet the team, learn more about the service and discuss how your experience and career aspirations align with the role.

For an informal discussion or to arrange a visit, please contact:

Person Specification

Qualifications

Essential

• Degree in Occupational Therapy
• HCPC registration
• Clinical Educators Certificate or equivalent/experience
• MSc in relevant health studies or equivalent qualification/experience

Experience

Essential

• Advanced clinical knowledge relevant to the care environment and evidence of evidence based practise in relevant health setting
• Awareness of own strengths and limitations
• Knowledge of relevant national policies and guidance and relevant assessment tools
• Experience of leadership of a team including change management
• Evidence of effective working within an MDT
• Experience of Service development
• Demonstrate experience of problem solving approaches
• Audit and research in a clinical area
• Demonstrates continuous Professional Development

Skills

Essential

• Demonstrates ability to motivate team performance to achieve objectives
• Ability to prioritise and work to deadlines
• Ability to communicate effectively in a variety of settings
• Accurate record keeping, report writing and IT skills including presentation skills
• Have a flexible approach to working with good time management

Other

Essential

• Ability to travel various hospital locations by own car/ assisted driver

Our values

Essential

• We are Kind
• We are Open
• We are Inclusive

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

Are you an experienced ACC Clinical Coder looking for an exciting development and progression opportunity? Find out more below!

We are looking to recruit highly motivated and enthusiastic Specialist Clinical Coders to join our Trust to support the department in achieving mandated reporting and financial requirements, whilst also having the opportunity to progress professionally. You will be working in a large team alongside other coders and additionally with other specialist coders as part of a more expert team sharing knowledge and providing assistance to less experienced coders.

The post holder will be responsible for coding across all specialities at the Trust and will work as part of the centralised coding team with coding offices on two sites. As the Trust supports a positive work/life balance, coders can choose where they work:-

On site full time

Hybrid work approach (home and office based)

Fully remote (an on-site presence is expected for business needs such as certain training, equipment failure etc).

This will ensure that staff can build and maintain relationships with other team members - the existing team work successfully mainly from home.

R&R is also offered to ACC qualified coders.

Main duties of the job

To work closely with the Clinical Coding Delivery Team Manager to support the delivery of and ongoing improvement to clinical documentation and accurate clinically coded data. To advise on data recording practises to ensure clinical coding accurately reflects inpatient care delivered.Undertake clinical coding validationhighlighting training and data quality issues to the Clinical Coding Trainer and Clinical Coding Auditor.

Act as a support to the Clinical Coding Delivery Team Manager to facilitate contact with designated Divisions or specialties and communicate complex coding issues to medical and non-medical staff on coding queries and National coding standards to ensure accuracy and consistency of information.

To analyse and abstract diagnostic and procedural information from patient records across all specialties.

To translate diagnostic and procedural information using ICD-10 and OPCS and enter coding onto the Trusts PAS via encoding softwarein an accurate and timely manner adhering to the Trust's deadlines.

Act as a mentor and assist in the education of less experienced clinical coders. Ensure accuracy and completeness of the clinical coding to national clinical coding requirements. To work with clinicians on a regular basis to validate clinically coded data.

About us

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.

We strongly believe that the communities we serve should all have access to Five Star Patient Care.

Our Services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

o Rated Outstanding by CQC Inspection August 2018

o Top 100 places to work in the NHS (NHS Employers & Health Service Journal)

o National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme

Job description

Job responsibilities

Please find attached detailed job description and person specification for main responsibilities and requirements.

Person Specification

Other

Essential

• Flexible approach to work
• Ability to travel across the various sites of the Trust

Knowledge, Experience and Skills

Essential

• Knowledge of National Tariff Payment System
• Knowledge of inpatient and outpatient coding process
• Knowledge of data protection legislation, Caldicott and other relevant guidance
• Knowledge of SNOMED CT
• Ability to work on own initiative and as part of a team
• Ability to exercise initiative and produce required results
• Self-reliant and able to deal with a high degree of ambiguity
• Planning, organising workload to meet deadlines
• Effective interpersonal skills to liaise with consultants, clinical and administration staff on issues of clinical coding and the associated administrative process
• Excellent IT skills including use of Microsoft applications
• Excellent concentration skills with attention to detail
• Excellent communication skills
• Excellent medical terminology, anatomy and physiology knowledge
• Experience of working with clinicians and/or senior staff
• Experience of undertaking presentations relating to clinical coding
• Broad experience of clinical coding a minimum of 5 specialties

Desirable

• Experience of the HRG Grouper
• Experience of clinical coding audits

Qualifications

Essential

• Excellent standard of education
• Accredited Clinical Coding Qualification (ACC)

Desirable

• Degree level education or equivalent experience

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

Full Time

12 Month FTC - Maternity Leave Cover: Feb 2027 - Feb 2028

An exciting opportunity has arisen to assist in the delivery of a Prosthetic service at Aintree University Hospital.

Delivering clinical, scientific and advisory services to patients undergoing reconstructive procedures or rehabilitation using implants, splints and prostheses and osteotomy planning.

The postholder will be employed by Mersey & West Lancashire Teaching Hospitals NHS Trust but based in Aintree University Hospital for the duration of the contract.

Please contact [email protected] in the first instance to discuss the role.

Please note the JD and PS are subject to AfC

Main duties of the job

KEY DUTIES

• To provide a prosthetic service to Aintree University Hospital
• To provide surgical and osteotomy planning assistance using digital planning software (Dolphin, Materialise Enlight)
• To provide rehabilitation using facial prosthetics
• Provide splinting and trauma devices as required
• The role may evolve to encompass other duties

CLINICAL & PROFESSIONAL RESPONSIBILITIES

Responsible for clinics in the prosthetics department to assess and review patients and provide prostheses as necessary.To assist in delivering 3D osteotomy planning services.Fit or activate as required splint device, appliances or prostheses in clinic/operating theatreProvide direct support for colleagues, and other staff during difficult patient contact episodes or meetings with other healthcare professionals (case conferencing etc) that affects the prosthetic service.

This list is not exhaustive, and the role may evolve to encompass other responsibilities.

About us

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites.

Our services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

• Rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme.

Details

Date posted

29 October 2026

Pay scheme

Agenda for change

Band

Band 7

Salary

£49,387 to £56,515 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

409-8371806

Job locations

Whiston Hospital

Warrington Road

Prescot

L355DR

United Kingdom

Job description

Job responsibilities

Please ensure you have read through the attached Job Description and Person Specification before submitting your application.

Advertising date: 29th October 2026

Closing date: 16th November 2026

Shortlisting date: 17th November 2026

Proposed Interview date: 3rd December 2026

Please note, this post may close earlier than advertised if a sufficient number of applications are received.

Job description Job responsibilities Please ensure you have read through the attached Job Description and Person Specification before submitting your application. Advertising date: 29th October 2026 Closing date: 16th November 2026 Shortlisting date: 17th November 2026 Proposed Interview date: 3rd December 2026 Please note, this post may close earlier than advertised if a sufficient number of applications are received.

Person Specification

Qualifications

Essential

• BSc (Hons) Dental Technology or historical equivalent
• Masters Maxillofacial Prosthetics/ Reconstructive Science or equivalent experience
• Registered with the General Dental Council

Desirable

• Range of short courses applicable to position
• Registration with the IMPT

Know

Essential

• Proven high standard of technical work in the manufacture of: Facial Prosthetics, Osseointegrated Prosthetics, Custom made implantable devices, 3D planning, Osteotomy planning & Trauma Splinting
• Effective organiser
• Ability to apply research outcomes to clinical and technical problems

Desirable

• Evidence of Research and Audit and ability to co-ordinate research programme
• Evidence of publication
• Proficient teaching / presentation skills
• Evidence of professional level of conduct in clinical often highly distressing situations
• Evidence of publications in relevant journals

Skills

Essential

• Highest level of accuracy and dexterity with regard to physical skills
• Ability to analyse and make clinical and technical decisions using complex multi-stranded information
• Ability to work in a team
• Good interpersonal skills, requiring a critical approach to work
• Excellent communication skills

Desirable

• Proven track record of team building and good working relationships
• Essential to be able to communicate highly complex, sensitive specialist information to patients and staff with broad spectrum of age, ethnicity, culture and education
• IT competence to record, use and disseminate database information. Analyse data to produce stereolithography models, CADCAM

Person Specification Qualifications Essential BSc (Hons) Dental Technology or historical equivalent Masters Maxillofacial Prosthetics/ Reconstructive Science or equivalent experience Registered with the General Dental Council Desirable Range of short courses applicable to position Registration with the IMPT Know Essential Proven high standard of technical work in the manufacture of: Facial Prosthetics, Osseointegrated Prosthetics, Custom made implantable devices, 3D planning, Osteotomy planning & Trauma Splinting Effective organiser Ability to apply research outcomes to clinical and technical problems Desirable Evidence of Research and Audit and ability to co-ordinate research programme Evidence of publication Proficient teaching / presentation skills Evidence of professional level of conduct in clinical often highly distressing situations Evidence of publications in relevant journals Skills Essential Highest level of accuracy and dexterity with regard to physical skills Ability to analyse and make clinical and technical decisions using complex multi-stranded information Ability to work in a team Good interpersonal skills, requiring a critical approach to work Excellent communication skills Desirable Proven track record of team building and good working relationships Essential to be able to communicate highly complex, sensitive specialist information to patients and staff with broad spectrum of age, ethnicity, culture and education IT competence to record, use and disseminate database information. Analyse data to produce stereolithography models, CADCAM

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Whiston Hospital

Warrington Road

Prescot

L355DR

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Whiston Hospital

Warrington Road

Prescot

L355DR

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job summary

Are you an experienced physiotherapist looking for an exciting opportunity to join a dynamic and supportive therapy department on our rotational programme? We're looking for a Physiotherapist who is passionate in providing high standards of care.

We welcome applicants looking to further develop their Band 6 skills or those seeking development into their first Band 6 role.

As a department we are passionate about supporting continuing professional development to ensure we provide the highest standards of care to our patients.

The successful candidate will partake in the respiratory on-call service and the provision of 7-day therapy services throughout the department.

Interviews will take place on 13th November, 2026

Main duties of the job

To provide a high standard of Physiotherapy within the following acute inpatient rotations: Cardiac & Respiratory Rehab, Surgery, Trauma and Orthopaedics, Stroke, Acute Medicine, Elderly Medicine and Urgent Care and Frailty.

To be an active member of the evening and weekend respiratory on call service.

To perform advanced and detailed assessments of patients presenting with a wide range of complex conditions and comorbidities; providing a diagnosis, plan, and goals, to develop and to deliver an individualised treatment programme to patients.

To work closely with AHP colleagues to provide joint therapies assessments and treatment plans enabling efficient use of Therapies Team resources.

To manage a caseload and be responsible for a defined area of the service, working without direct supervision, managing attendance of board rounds and ward meetings to contribute significantly to patient flow.

To be highly skilled in identifying pathways of patient care, discharge plans, and suitable discharge locations.

Support band 7 and 8 colleagues in the day-to-day management and supervision of therapy teams, including supporting Band 5 therapists.

Mentor physiotherapy students during clinical placements (MSc & BSc) providing support and regular supervision with support from the Practice Development Lead as required.

Support newly registered staff during the preceptorship period taking on the role of preceptor, completing regular reviews and clinical supervision.

About us

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.

We strongly believe that the communities we serve should all have access to Five Star Patient Care.

Our Services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

• Rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme

Job description

Job responsibilities

See attached JD & Person Spec for more details.

Supporting Clinical and Patient Excellence

To work autonomously within departmental clinical teams to provide excellent physiotherapy care to a diverse client group.

Manage a caseload independently on designated ward/s, supporting junior staff with their caseload management.

To increase and expand knowledge base and experience, clinically and non-clinically.

To undertake a comprehensive assessment of patients including those with diverse or complex presentation/multiple pathologies; use advanced clinical reasoning skills and manual assessment techniques to provide an accurate diagnosis of their condition.

Formulate and deliver a complete specialised physiotherapy programme based on sound knowledge of evidence-based practise and treatment options.

Ensure that all patients have a documented problem list and goals that the patient has been involved in creating

Person Specification

Our Values

Essential

• We are Kind
• We are Open
• We are Inclusive

Qualifications

Essential

• Degree in Physiotherapy
• HCPC registration

Desirable

• Clinical Educators Certificate
• Postgrad accredited study e.g. MSc in relevant health studies

Experience

Essential

• Advanced clinical knowledge relevant to the current environment and evidence of evidence-based practise in relevant health setting
• Awareness of own strengths and limitations
• Knowledge of relevant national policies and guidance and relevant assessment tools
• Experience of line managing team including setting objectives, conducting appraisals and effective delegation and coordination
• Evidence of effective working within an MDT
• Experience of service development
• Demonstrate experience of problem-solving approaches
• Demonstrates continuous professional development

Desirable

• Audit and research in a clinical area

Skills

Essential

• Demonstrates ability to motivate team performance to achieve objectives
• Ability to prioritise and work to deadlines
• Ability to communicate effectively in a variety of settings
• Accurate record keeping, report writing and IT skills including presentation skills
• Have a flexible approach to working with good time management

Desirable

• Mentorship skills

Other

Essential

• Ability to travel to various hospital locations

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

We are looking for a enthusiastic and motivated Pharmacy Assistant who is committed to delivering high-quality patient care and have excellent attention to detail. Successful candidates will work as part of a friendly & supportive pharmacy team, contributing to the safe and effective supply of medicines across Southport and Ormskirk Hospitals.

We have one exciting opportunity available based in our Emergency Department (A&E) including SDEC which is based at Southport Hospital, supporting the timely supply of medicines and pharmacy services within the Emergency Department.

The successful candidate will play a key role in the delivery of pharmacy services within A&E, helping to ensure the timely and safe supply of medicines to patients. The role will include dispensing medicines to support quick turnaround and discharge, ensuring medicines move with patients as they transfer through the hospital, maintaining appropriate stock levels, and working closely with the pharmacy and A&E teams to support smooth patient flow and the efficient day-to-day running of the department.

Applicants must have experience working within a pharmacy environment, such as hospital, community, prison, or primary care pharmacy. A recognised dispensing qualification and NVQ Level 2 in Pharmacy Services (or equivalent) are essential

The post holders will be expected to participate in weekend, bank holiday, and late duty rotas as part of the department's commitment to providing a 7 day pharmacy service.

Main duties of the job

• Be based within (A&E), including (SDEC), providing pharmacy support throughout the week.
• Undertake dispensing duties, including the dispensing & supply of medicines for patients attending A&E.
• Ensure medicines supplied to patients accompany them when transferred from A&E to inpatient wards, reducing delays in treatment and preventing unnecessary re-dispensing.
• Manage the day-to-day operation of the Omnicell cabinets, ensuring stock levels are maintained, medicines are replenished promptly and date checks are completed in line with departmental procedures.
• Promote the reuse of patients' own medicines where appropriate, supporting medicines optimisation and cost-effective use of resources.
• Respond to urgent medicine requests & supply queries from clinical staff.
• Maintain ward stock levels & support the effective management of medicines within the department.
• Monitor & maintain pre-pack medicine stock levels to support efficient patient care.
• Work closely with the A&E Pharmacist and Technician to support the day-to-day running and development of the service.
• Assist in identifying opportunities to improve processes, enhance the patient experience and increase efficiency within the department.
• Contribute to initiatives aimed at reducing medicine waste and delivering cost savings to the Trust.
• Provide excellent customer service to patients and healthcare professionals, maintaining high standards of accuracy, professionalism & patient safety.

About us

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.

We strongly believe that the communities we serve should all have access to Five Star Patient Care.

Our Services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

o Rated Outstanding by CQC Inspection August 2018

o Top 100 places to work in the NHS (NHS Employers & Health Service Journal)

o National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme

Job description

Job responsibilities

For further information please see the attached Job Description and Person Specification.

Interviews will take place on 17th November, 2026

This post will be subject to a enhanced DBS (with barred list for Adults and Childrens disclosure).

Please note this vacancy may close early if a sufficient number of applications is reached.

Person Specification

Qualifications

Essential

• Has completed a recognised dispensing qualification
• NVQ level 2 Pharmacy services qualification

Experience

Essential

• Experience working in a Pharmacy environment with demonstrable understanding of procedures gained through additional role-based training up to NVQ level 3
• Experience of Working with computer systems

Desirable

• Experience in using CMM/EMIS Pharmacy Computer System(s)

Skills

Essential

• Good verbal and communication skills both face to face and using telephones
• Ability to talk to patients, staff and other senior health professionals
• Ability to work accurately and efficiently with good attention to detail
• Good administration skills including record-keeping
• Ability to concentrate for long periods of time and able work under pressure
• Hardworking with a determination to overcome obstacles and understand the importance and context of the role
• Self-motivated team player with the ability to motivate the team performance to achieve objectives

Other

Essential

• Supportive of colleagues of all grades
• Ability to participate in the departmental rota for late and weekend working

Our Values

Essential

• We are Kind
• We are Open
• We are Inclusive

Job summary

An exciting new opportunity has arisen for a motivated and dynamic Pharmacy Technician to join our busy Emergency Department (ED) Department Pharmacy team at Mersey and West Lancashire Teaching Hospitals NHS Trust.

We are looking for an enthusiastic and motivated Band 5 Specialist Pharmacy Technician to join our pharmacy team, providing a specialist clinical pharmacy technician service within the Emergency Department at Southport Hospital

This is an exciting opportunity to work at the heart of urgent and emergency care, supporting medicines reconciliation, medicines optimisation, patient counselling and timely discharge, while helping to improve patient flow and reduce delays.

You will work closely with pharmacists and the wider multidisciplinary team, supporting the ongoing development of pharmacy services within ED. The role also includes training and supporting colleagues, audit and service improvement, making it ideal for a pharmacy technician looking to develop their clinical skills and take the next step in their career.

If you are proactive, organised and passionate about delivering high-quality patient care in a fast-paced environment, we would love to hear from you.

Main duties of the job

As our Specialist Pharmacy Technician for the Emergency Department, including SDEC, you will:

• Provide a hands-on clinical pharmacy technician service within the Emergency Department and SDEC, including medicines reconciliation, medicines optimisation, POD assessment and supporting timely discharge.
• Prioritise patients, identify medication discrepancies and work closely with pharmacists, medical, nursing and wider healthcare teams.
• Support the safe and timely supply of medicines, helping to reduce missed doses, maintain patient flow and ensure medicines are transferred with the patient when they move between clinical areas.
• Provide medicines advice and counselling to patients and support colleagues working within the department.
• Get involved in training, audit and service improvement, helping us continue to develop our pharmacy service within ED and SDEC.
• Due to the fast-paced and complex nature of the Emergency Department, applicants will need previous experience working as a ward-based Pharmacy Technician and be confident working independently within a clinical ward environment.
• Remain an active member of the wider pharmacy team, participating in the weekend, late-night and bank holiday rotas, as required.
• Maintain dispensary skills and competencies through regular scheduled dispensary sessions.

We're looking for someone proactive, confident and adaptable who enjoys clinical ward-based pharmacy and wants to make a real difference to patient care, safety and flow.

About us

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites.

We strongly believe that the communities we serve should all have access to Five Star Patient Care.

Our services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

• Rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme

Details

Date posted

28 October 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,073 to £39,043 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

409-8363706

Job locations

Southport Hospital

Town Lane, Kew

Southport

PR8 6PN

United Kingdom

Job description

Job responsibilities

Please see the attached Job Description and Person Specification for full details of the role and main responsibilities. Interviews will take place on 26th November, 2026

Job description Job responsibilities Please see the attached Job Description and Person Specification for full details of the role and main responsibilities. Interviews will take place on 26th November, 2026

Person Specification

Values

Essential

• We are Kind
• We are Open
• We are Inclusive

Qualifications

Essential

• BTEC Diploma in Principles and Practices for Pharmacy Technicians or GPhC recognised equivalent
• BTEC professional diploma in dispensing checking or GPhC recognised equivalent which must meet the APTUK standard for accuracy checking (1000 item log with checking test). The APTUK standard must be met within 3 months of starting role.
• Registered as a practicing Pharmacy Technician with the GPhC

Desirable

• BTEC Level 4 Professional Diploma Pharmacy Clinical Service

Knowledge

Essential

• Significant post-qualification experience working in a pharmaceutical environment
• Experience of completing medicines reconciliation's using several sources of information
• Experience working in a clinical pharmacy team in a ward environment
• Experience of dispensing for discharge and medicines management

Desirable

• Experience in using the JAC pharmacy computer system
• Knowledge of LEAN principles

Skills

Essential

• Demonstrates ability to motivate team performance to achieve objectives
• Good communication skills both verbal and written.
• Ability to talk to patients, staff and other senior health care professionals.
• Ability to concentrate for long periods of time and able to work under pressure
• Ability to work accurately and efficiently with good attention to detail
• Well organised with good time management skills.
• Good administration skills including accurate record keeping

Desirable

• Good negotiation skills

Other

Essential

• Ability to participate in the department rota for 7 day working
• Supportive of colleagues of all grades

Desirable

• Ability to travel various Hospital locations by own car/ assisted driver

Person Specification Values Essential We are Kind We are Open We are Inclusive Qualifications Essential BTEC Diploma in Principles and Practices for Pharmacy Technicians or GPhC recognised equivalent BTEC professional diploma in dispensing checking or GPhC recognised equivalent which must meet the APTUK standard for accuracy checking (1000 item log with checking test). The APTUK standard must be met within 3 months of starting role. Registered as a practicing Pharmacy Technician with the GPhC Desirable BTEC Level 4 Professional Diploma Pharmacy Clinical Service Knowledge Essential Significant post-qualification experience working in a pharmaceutical environment Experience of completing medicines reconciliation's using several sources of information Experience working in a clinical pharmacy team in a ward environment Experience of dispensing for discharge and medicines management Desirable Experience in using the JAC pharmacy computer system Knowledge of LEAN principles Skills Essential Demonstrates ability to motivate team performance to achieve objectives Good communication skills both verbal and written. Ability to talk to patients, staff and other senior health care professionals. Ability to concentrate for long periods of time and able to work under pressure Ability to work accurately and efficiently with good attention to detail Well organised with good time management skills. Good administration skills including accurate record keeping Desirable Good negotiation skills Other Essential Ability to participate in the department rota for 7 day working Supportive of colleagues of all grades Desirable Ability to travel various Hospital locations by own car/ assisted driver

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Southport Hospital

Town Lane, Kew

Southport

PR8 6PN

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Southport Hospital

Town Lane, Kew

Southport

PR8 6PN

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job summary

At Mersey and West Lancashire NHS Trust we are looking for caring and committed Staff Nurse workers to support across our trust via the MWL Bank.

If you are kind, respectful and compassionate we want you to become part of our bank community and help us provide a five star flexible staffing service across our hospitals at Whiston, St Helens, Newton, Southport and Ormskirk Hospitals.

Our friendly MWL Bank team oversee the running of a successful and supportive staff bank which covers a variety of shifts across 365 days of the year and we'd love you to be part of this.Recruitment Event & Interviews:Tuesday 17 November 2026Nightingale House, Whiston Hospital

Please note: The vacancy may close early is a sufficient amount of applications have been received.

Main duties of the job

Choose where and when you want to work...

In addition to caring for patients in such a welcoming environment, you also have the opportunity to work flexibly across a variety of settings. Our bank staff use an online system through which they can book shifts of their choice on the days they wish to work and also choose which wards and departments they prefer to work in. Therefore, the MWL bank offers you the chance to tailor your work pattern to suit your lifestyle and commitments.

Why choose the MWL bank? We can offer you...

• TRUE weekly pay
• Additional annual leave
• 24 hour self-booking system which you can access via our Employee Online App
• Flexible hours across a variety of shift patterns
• Access to NHS pension scheme
• Paid Trust induction
• Access to online payslips
• A friendly Temporary Staffing Team on hand 7 days per week to support you
• Access to internal trust vacancies
• Enhanced pay for unsocial hours

Mersey and West Lancashire Teaching Hospitals NHS Trust is the BEST acute Trusts in England for the THIRD year running!

The Trust is currently the only acute Trust in Cheshire and Merseyside, and is one of nine in the entire country, to achieve the title of OUTSTANDING, rated by the Care Quality Commission.

About us

The Secretary of State has approved the partnership between St Helens & Knowsley and Southport & Ormskirk Hospitals.

From 1stJuly we have come together as a single organisation under the name Mersey & West Lancashire Teaching Hospitals NHS Trust.

The Trust delivers acute hospital care, intermediate care, community, and primary care services to a population of over 600,000 people with a combined workforce of around 9000 dedicated and skilled staff from 17 locations including Whiston, Southport & Formby, St Helens, Ormskirk and Newton hospitals.

The Trust provides regional services for burns, plastic surgery and spinal injuries to more than 4 million people across Mersey and West Lancashire, Cheshire, the Isle of Man and North Wales.

Our Vision is to deliver 5 Star Patient Care:

• CAREthat is evidence based, high quality and compassionate
• SAFETY that is of the highest standards
• COMMUNICATION that is open, inclusive and respectful
• SYSTEMS that are efficient, patient centred and reliable
• PATHWAYS that are best practice and embedded, but also respect the individual needs of patients

Our achievements include:

• Trust rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• Awarded National Preceptorship Accreditation (2023) for our Nursing & AHP Preceptorship Programme

Please see our Wellbeing & Benefits booklet for more information on our staff benefits. Accessible version available upon request.

Details

Date posted

28 October 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,073 to £39,043 a year pro rata, per annum

Contract

Bank

Working pattern

Flexible working

Reference number

409-8386200-October 2026

Job locations

Various Hospital Sites

Prescot

L35 5DR

United Kingdom

Job description

Job responsibilities

To be responsible in association with the team leader for the formulation and implementation of individual patient care plans.

To participate in the holistic assessment of patients, and to formulate and review individual patient care plans and to act as named nurse or associate for a group of patients from admission to discharge as determined by the Ward Manager.

To commence and participate in research/special projects as directed by the ward manager.

To contribute to the setting, maintaining and monitoring of standards of care within the ward.

Help to ensure that all equipment is in safe working order in conjunction with the department equipment controller.

Internal rotation onto night duty and twilight shifts are required.

To assist in the promotion of effective communication with all ward staff and other departments as required.

To remain updated and fully comply with all Trust Infection control policies

Promote the safeguarding of vulnerable patients in line with national and local policy.

CLINICAL & PROFESSIONAL RESPONSIBILITIES

Maintain appropriate NMC registration

To be aware of and practice professionally in accordance with the NMC Code of Conduct and The Scope of Professional Practice.

To personally ensure fulfilment of the requirements for professional updating and to maintain a personal record for the future registration purposes.

Ensure that nursing care is appropriate, provided and is consistent with clinical guidelines.

Implement and evaluate programmes of care to meet needs of patients and undertake all forms of care within the clinical environment.

ADMINISTRATIVE RESPONSIBILITIES

Ensure patient records are kept up to date and accurate and recording is done in line with Trust policies and procedures.

TEACHING & TRAINING RESPONSBILITIES

To participate in the teaching of students and the in-service training of qualified nurses and health care assistants and act as facilitator/mentor/preceptor as appropriate.

LINE MANAGEMENT/SUPERVISORY RESPONSIBILITIES

Supervise Health Care Assistants as and when required

Supervise Junior Staff Nurses once deemed sufficiently competent and experienced in role by Ward Manager

RESEARCH & AUDIT

To commence and participate in research/special projects as directed by the ward manager.

Job description Job responsibilities To be responsible in association with the team leader for the formulation and implementation of individual patient care plans. To participate in the holistic assessment of patients, and to formulate and review individual patient care plans and to act as named nurse or associate for a group of patients from admission to discharge as determined by the Ward Manager. To commence and participate in research/special projects as directed by the ward manager. To contribute to the setting, maintaining and monitoring of standards of care within the ward. Help to ensure that all equipment is in safe working order in conjunction with the department equipment controller. Internal rotation onto night duty and twilight shifts are required. To assist in the promotion of effective communication with all ward staff and other departments as required. To remain updated and fully comply with all Trust Infection control policies Promote the safeguarding of vulnerable patients in line with national and local policy. CLINICAL & PROFESSIONAL RESPONSIBILITIES Maintain appropriate NMC registration To be aware of and practice professionally in accordance with the NMC Code of Conduct and The Scope of Professional Practice. To personally ensure fulfilment of the requirements for professional updating and to maintain a personal record for the future registration purposes. Ensure that nursing care is appropriate, provided and is consistent with clinical guidelines. Implement and evaluate programmes of care to meet needs of patients and undertake all forms of care within the clinical environment. ADMINISTRATIVE RESPONSIBILITIES Ensure patient records are kept up to date and accurate and recording is done in line with Trust policies and procedures. TEACHING & TRAINING RESPONSBILITIES To participate in the teaching of students and the in-service training of qualified nurses and health care assistants and act as facilitator/mentor/preceptor as appropriate. LINE MANAGEMENT/SUPERVISORY RESPONSIBILITIES Supervise Health Care Assistants as and when required Supervise Junior Staff Nurses once deemed sufficiently competent and experienced in role by Ward Manager RESEARCH & AUDIT To commence and participate in research/special projects as directed by the ward manager.

Person Specification

Qualifications

Essential

• RGN level 1
• Current NMC registration

Knowledge & Experience

Essential

• Knowledge of clinical skills required to undertake the role
• Knowledge of current professional & clinical issues
• Knowledge of Safeguarding Vulnerable Adults and children procedures

Desirable

• Significant post registration experience
• Significant post registration experience within an acute hospital setting

Skills

Essential

• Excellent communication skills
• Ability to manager time and priorities effectivley
• Effective record management

Other

Essential

• Committed to personal and professional development

Person Specification Qualifications Essential RGN level 1 Current NMC registration Knowledge & Experience Essential Knowledge of clinical skills required to undertake the role Knowledge of current professional & clinical issues Knowledge of Safeguarding Vulnerable Adults and children procedures Desirable Significant post registration experience Significant post registration experience within an acute hospital setting Skills Essential Excellent communication skills Ability to manager time and priorities effectivley Effective record management Other Essential Committed to personal and professional development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Various Hospital Sites

Prescot

L35 5DR

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Various Hospital Sites

Prescot

L35 5DR

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job summary

Looking for an exciting new opportunity?

We are looking for an enthusiastic Staff Nurse, with effective communication skills and significant post year's registration to join our hard-working Nursing and Medical Team in St Helens Outpatients Department. Experience within an Outpatient setting would be advantageous.

The posts will involve working within a wide variety of specialities including ENT, Dermatology including Minor Surgery, Urology & Orthopaedic clinics etc.

The post holders may be required to work across all 5 sites Whiston , St Helens, Southport, Ormskirk and Newton sites and must be flexible in working between the hours of 0800-2100, Monday-Friday and Weekends and Bank Holidays as required.

Main duties of the job

• The post holder is responsible for providing a range of specialist services to patients attending the Outpatient Department.
• The post holder is expected to carry out all relevant forms of care without direct supervision and may be required to demonstrate procedures and supervise qualified and/or unqualified staff.
• The post holder will develop the necessary skills to become a clinically competent registered nurse.
• The post holder will (develop the skills over time) to be able to provide a high standard of direct nursing care to patients attending the Outpatients Department.
• The post holder will be an effective communicator, liaising closely with all users of the service in order to deliver high standards of nursing care.
• All staff nurses will support and supervise unqualified members of staff as this is a key component of the role. He/she has a valuable role in enhancing clinical practice and meeting the clinical governance agenda of the Trust.

About us

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.

We strongly believe that the communities we serve should all have access to Five Star Patient Care.

Our Services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

• Rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme

Job description

Job responsibilities

KEY DUTIES

• To take on the role of the registered nurse within the Outpatient Clinics and to ensure the smooth and safe running of the clinic sessions.
• To assist the clinician with any process and procedure necessary for the examination, investigation, and treatment for patients.
• Give appropriate information, advice and when necessary, including health education and health promotion information patients both verbally and written.
• Administer drugs and other treatments as necessary according to policy.
• To conduct tests and investigations according to Trust policies.
• To liaise with staff and departments about patients conditions and needs.
• To complete any necessary documentation in accordance with Trust policy and NMC guidance.
• To act at all times in the interest of patients and their families ensuring that a quality service is provided.
• To expand and maintain existing skills to meet patient service delivery.
• To work both at Whiston and St Helens Outpatient departments as required.

CLINICAL & PROFESSIONAL RESPONSIBILITIES

• Maintain Professional Registration.
• To be aware of and practice professionally in accordance with the NMC Code of Conduct and The Scope of Professional Practice.
• To personally ensure fulfilment of the requirements for professional updating and to maintain a personal record for the future registration purposes.
• Ensure that nursing care is appropriate, provided and is consistent with clinical guidelines.
• To be a caring, clinically competent registered nurse who ensures patient safety and well-being is paramount at all times.
• To ensure the confidentiality of patient information at all times.
• To ensure that all Outpatient Department philosophy, policies, and procedures are adhered to at all times and that any amendments to policies are acted upon immediately.
• To ensure the privacy and dignity of patients is paramount and not compromised.
• To be aware of all child protection and safeguarding responsibilities appropriately and according to procedure.
• Implement and evaluate programmes of care to meet needs of patients and undertake all forms of care within the clinical environment.
• In accordance with the Health and Social Care Act 2008, the post holder will actively participate in the prevention and control of infection within the capacity of their role. The Act requires the post holder to attend infection prevention and control training on induction and at regular updates and to take responsibility for the practical application of the training in the course of their work. Infection prevention and control must be included in any personal development plan and/or appraisal.

ADMINISTRATIVE RESPONSIBILITIES

• To ensure that the recording of patient care is comprehensive, concise and in line with the NMC Record Keeping guidance.
• Ensure IT systems are current e.g., ADT.

TEACHING & TRAINING RESPONSBILITIES

• To participate in the teaching and assessing of students and the in-service training of qualified nurses and health care assistants and act as facilitator/mentor/preceptor as appropriate.

LINE MANAGEMENT/SUPERVISORY RESPONSIBILITIES

• Supervise Health Care Assistants and students as and when required.
• Supervise Junior Staff Nurses once deemed sufficiently competent and experienced in role by Ward Manager.

RESEARCH & AUDIT

• Contribute towards the setting, maintaining, and monitoring of standards of care within the Department by leading and participating in surgical audits.

Person Specification

Qualifications

Essential

• 1st Level Registered Nurse (degree/diploma)
• Current NMC Registration
• Evidence of continuing professional development

Knowledge & Experience

Essential

• Able to demonstrate knowledge of NMC professional standards for practice contained within the code
• Experience of working in a clinical environment
• Understand requirements for NMC professional Revalidation
• Experience of working within a multi-disciplinary team
• An understanding of national, regional and local NHS issues
• Experience of providing and receiving complex, sensitive information

Skills

Essential

• Excellent communication skills with the ability to network and build relationships at all levels
• Effectively prioritises and co-ordinates own workload
• Ability to de-escalate complex situations
• Ability to communicate effectively (written, verbal and non verbal communication) with patients/relatives and carers and all members of the multi-disciplinary team
• Awareness of the need for confidentiality at all times
• Computer literacy e.g. experience of electronic patient record

Our Values

Essential

• We are Kind
• We are Open
• We are Inclusive

Other

Essential

• Frequent moderate effort for several short periods of time such as manual handling of patients and equipment
• Frequent concentration required for drug calculation and administration
• Dealing with frequent interruptions and competing demands
• Ability to work within highly distressing or emotional circumstances e.g. end of life care
• Ability to communicate distressing information
• Ability to communicate in a challenging environment
• Able to carry out direct clinical care as required on ward or department
• Potential blood or body fluids exposure

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

Do you want a career in general practice that is varied, rewarding and genuinely supported? Marshalls Cross Medical Centre, part of Mersey and West Lancashire Teaching Hospitals NHS Trust, is looking for a motivated and enthusiastic Salaried GPs (Consultants in Primary Care) to join our dynamic, growing team.

You will care for a diverse list of around 6,800 patients, working alongside a skilled multidisciplinary team in a practice that puts collaboration, innovation and clinical excellence first. The practice is part of St Helens Central Primary Care Network.

You will manage a broad and stimulating caseload and have the opportunity to support the education and supervision of our FY2 and GP trainees. As part of a teaching hospital Trust, you will benefit from strong professional networks, a genuine culture of learning, and time and strong support for your continuing professional development and development of any specialist interests.

Whether you are an experienced GP looking for a fresh challenge or newly qualified and seeking a supportive place to build your career, you will find a friendly team that values your contribution.

Applicants must be eligible for full registration with the GMC, with a licence to practise, at the time of appointment, and must be on the GP Register or eligible for inclusion at the time of appointment.

Interview date will be w/c 8th December - to be confirmed

Main duties of the job

The postholder will work as a member of the clinical team, providing high-quality, safe and effective primary care to registered patients. The appointee will take responsibility for their own clinical workload, working in conjunction with Trust colleagues and the wider practice team to ensure that care is well coordinated and that appropriate communication is maintained with other GPs, practice managers, specialist services and hospital teams.

The postholder will be expected to practise in accordance with the principles of clinical governance, including appropriate clinical audit, evidence-based practice, adherence to clinical targets and continued personal educational and professional development. They will contribute to improving the safety and quality of services and will work with colleagues towards shared goals and service improvement.

About us

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites.

Our services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

• Rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme.

Job description

Job responsibilities

Clinical care

Provide a full range of general medical services to registered patients, including face-to-face, telephone and remote consultations, palliative care, and home visits where clinically appropriate.

Assess, diagnose and manage acute and long-term conditions, including prescribing, ordering and acting on investigations, and making appropriate referrals.

Review and action clinical correspondence, test results and prescribing tasks in a timely manner.

Participate in an on call /duty doctor rota within standard working hours, approximately 1 day per week pro rata.

Contribute to the care of patients with long-term conditions, preventive care and health promotion in line with national guidance.

Work with the multidisciplinary team, including nurses, nurse practitioners, pharmacists, allied health professionals and administrative staff, to ensure continuity of care.

Fulfil safeguarding responsibilities for children and adults at risk, in line with Trust and practice policy.

Education and supervision

• Support the education and clinical supervision of FY2 and GP trainees and other members within the wider work force.
• Contribute to a positive learning environment and to the teaching culture of the practice and Trust.

Quality, safety and clinical governance

• Participate in clinical audit, quality improvement and, where possible, clinical research, and advocate evidence-based practice.
• Take part in significant event analysis, complaints review and learning from incidents, and help implement the resulting changes.
• Contribute to practice performance against clinical targets and KPIs, including QOF and other contractual requirements, and support the practice in meeting CQC standards.
• Follow infection prevention and control, information governance, confidentiality and health and safety policies.
• Prescribe safely and cost-effectively, in line with local formulary and medicines optimisation guidance.

Teamwork and service development

• Work with practice managers, Directorate colleagues and the wider team towards shared goals.
• Contribute to team and clinical meetings, and help to maintain good working relationships and effective communication across the practice.
• Take part in service improvement initiatives to improve productivity, access and patient experience.

Professional development and support

• Comply with existing appraisal, job planning and revalidation procedures, and maintain registration with the GMC.
• The Trust supports continuing professional development as set out by the Royal College of General Practitioners and is committed to allocating time and financial support for this.

Person Specification

Our Values

Essential

• We are Kind
• We are Open
• We are Inclusive

Qualifications

Essential

• Applicants must hold full registration with the GMC at the time of application
• MBBS or equivalent medical qualifications
• Employed at substantive consultant level, working in the acute hospital environment and registered with GMC or qualified doctor employed in medical management
• Satisfactory record of continuous professional development
• Evidence of participation in management development opportunities

Desirable

• Management Qualification

Knowledge and Experience

Essential

• Sound knowledge of clinical governance and effective systems of medical management such as job planning, appraisal and clinical assessment
• Medical and clinical education in primary care
• Understanding of Primary Care work as GP and important areas of essential services and performance improvements
• Demonstrates good strategic awareness of wider NHS issues and the implication of NHS drivers on Trust services
• Previous involvement in management roles
• Credible to medical colleagues

Desirable

• Experience in clinical leadership roles

Skills

Essential

• Excellent organisational leadership skills
• Able to manage conflict in work environment
• Ability to communicate effectively with staff at all levels and with colleagues within and external to the Trust
• Effective motivator with strong influencing skills and personal credibility
• Ability to analyse complex issues and identify potential solutions
• Focused on delivering objectives and improvements to patient services
• Understands other functional perspective e.g. Finance, HR
• Take a corporate approach to key issues
• Inclusive leadership and management style

Desirable

• Effective media communication skills

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

Band 3 Senior Health Care Support Worker Recruitment EventDate: Tuesday 24th November 2026Location: Nightingale House, Whiston Hospital

Come and join our team!

Are you a caring, compassionate and motivated individual looking for your next opportunity in healthcare?

We are recruitingBand 3 Senior Health Care Support Workers to join teams across all divisions and siteswithin Mersey and West Lancashire Teaching Hospitals NHS Trust.

We have opportunities across a variety of clinical areas, wards and services, providing an excellent opportunity to develop your healthcare career and become part of teams committed to delivering safe, high-quality and compassionate patient care.

Where you would like to work

As part of your application, we ask that you clearly state your preferred area(s), ward(s) or division(s). This will help us understand where you would most like to work and support matching successful candidates to the opportunities available through the recruitment event.

Shortlisted applicants will be invited to attend our recruitment event, where we will be recruiting to Band 3 Senior Health Care Support Worker opportunities across all divisions.

While we will take your preferences into consideration, appointments will be dependent upon the vacancies available and suitability for the individual area.

Further information regarding your event location and attendance arrangements will be provided if you are shortlisted.

Main duties of the job

As a Senior Health Care Support Worker, you will play an important role within the multidisciplinary team, supporting the delivery of safe, high-quality, compassionate and person-centred care in line with our Trust vision and values.

Your responsibilities will include:

• Working collaboratively with members of the multidisciplinary team to support the delivery of high-quality patient care.
• Supporting and, where appropriate, supervising learners, new starters and junior colleagues.
• Recording patient information accurately and in accordance with local and Trust policies.
• Undertaking personal care duties for patients within the care setting, accessing supervision from a registered healthcare practitioner when required.

Who are we looking for?

We are looking for people who are compassionate, enthusiastic and motivated, with a genuine commitment to providing excellent patient care.

You will need to be comfortable working as part of a multidisciplinary team, communicating effectively with patients and colleagues and contributing positively to the patient experience.

Please review the Job Description and Person Specification carefully before applying and ensure your application clearly demonstrates how you meet the essential criteria for the role.

About us

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites.

Our services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

• Rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme.

Details

Date posted

27 October 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

409-8378643

Job locations

MWL Sites

Whiston, St.Helens, Southport & Ormskirk Hospitals

Prescot

L35 5DR

United Kingdom

Job description

Job responsibilities

Important information for applicants

Please ensure your application:

• Demonstrates how you meet the essential criteria within the Person Specification.
• Clearly identifies your preferred area(s), ward(s) or division(s).
• Provides sufficient information for the shortlisting panel to assess your suitability for the role.

Ready to take the next step?

If you are passionate about making a difference to patients and would like to develop your career as a Band 3 Senior Health Care Support Worker, we would love to hear from you.

Apply now to be considered for our Band 3 recruitment event on 24th November 2026 and tell us which areas, wards or divisions you would most like to work within.

Please ensure you have read through the attached Job Description and Person Specification before submitting your application.Please note, this post may close earlier than advertised if a sufficient number of applications are received.Unfortunately, due to the closure of the Immigration Salary List and current sponsorship restrictions, we are unable to offer visa sponsorship for this post. Candidates must therefore have an existing right to work in the UK that does not require employer sponsorship. Regrettably, applications requiring sponsorship cannot be considered at this time

Job description Job responsibilities Important information for applicants Please ensure your application: Demonstrates how you meet the essential criteria within the Person Specification. Clearly identifies your preferred area(s), ward(s) or division(s). Provides sufficient information for the shortlisting panel to assess your suitability for the role. Ready to take the next step? If you are passionate about making a difference to patients and would like to develop your career as a Band 3 Senior Health Care Support Worker, we would love to hear from you. Apply now to be considered for our Band 3 recruitment event on 24th November 2026 and tell us which areas, wards or divisions you would most like to work within. Please ensure you have read through the attached Job Description and Person Specification before submitting your application.Please note, this post may close earlier than advertised if a sufficient number of applications are received.Unfortunately, due to the closure of the Immigration Salary List and current sponsorship restrictions, we are unable to offer visa sponsorship for this post. Candidates must therefore have an existing right to work in the UK that does not require employer sponsorship. Regrettably, applications requiring sponsorship cannot be considered at this time

Person Specification

Qualifications

Essential

• NVQ level 3 Health and Social Care or equivalent experience

Person Specification Qualifications Essential NVQ level 3 Health and Social Care or equivalent experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

MWL Sites

Whiston, St.Helens, Southport & Ormskirk Hospitals

Prescot

L35 5DR

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

MWL Sites

Whiston, St.Helens, Southport & Ormskirk Hospitals

Prescot

L35 5DR

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job summary

An exciting opportunity has arisen for a Band 3 Health Care Assistant to join our team on Ward 7BWard 7B is a 27 bedded and frail and elderly ward. It is a busy unit with lots of opportunities to work with a multidisciplinary team caring for our elderly patient's, providing excellent care and attention to achieve five star patient care.If you have a caring and compassionate approach, and want to join a motivated, friendly and supportive team, we are keen to hear from you. We require staff who have a genuine interest in help caring for patients as part of a multi-disciplinary team as well as having excellent communication and interpersonal skills.We pride ourselves on delivering consistently high standards of care for patients and their families to ensure the very best outcomes.

Working closely with all members of the team to ensure competent safe delivering of care and achievement of specific role dependant duties that are within your scope of training and competence.

Communicate compassionately and effectively with patients and their families whilst maintaining confidentiality.

Being able to deliver personal care to patient's whilst maintaining their privacy and dignity and support with patient rehabilitation.

We pride ourselves in providing safe, clean and friendly care.

Main duties of the job

• To work as part of the Nursing Team undertaking household support tasks and direct care tasks as delegated by the Nurse in Charge.
• To support the qualified Nursing Staff in the maintenance of high standards of nursing care to patients.
• To assist in providing an environment within the ward that is conductive to patient recovery and pleasant for patients and their families.
• To accept responsibility for specifically delegated functions within the ward which the Nurse in Charge feels are appropriate for untrained staff to undertake.
• To ensure where entries are made in nursing documentation, that these are correct, legible and comprehensive and countersigned by a registered nurse.
• To understand and adhere to all Trust Policies.
• To ensure the Health and Safety of patients, relatives and other staff is considered and not prejudiced by the post-holder at any time.
• To ensure that privacy and dignity of patients is paramount and is not compromised.
• To ensure that all patient information is confidential and is not disclosed to a third party except with permission of the Nurse in Charge.
• To report any untoward incidents/occurrences.
• To ensure that all patient care is delivered with the highest degree of professionalism.
• To attend specifically fire and lifting and handling lectures annually and ensure appropriate updates are attended once H.C.A. training is complete.
• To participate in an annual performance review undertaken with the Ward Manager to identify personal development needs.

About us

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.

We strongly believe that the communities we serve should all have access to Five Star Patient Care.

Our Services:Acute CareProviding emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary CareProviding primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community ServicesProviding adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional ServicesWe provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

• Rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme

Details

Date posted

27 October 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

409-8382200

Job locations

Southport Hospital

Town Lane

Southport

PR8 6PN

United Kingdom

Job description

Job responsibilities

KEY DUTIES

• To work as part of the Nursing Team undertaking household support tasks and direct care tasks as delegated by the Nurse in Charge.
• To support the qualified Nursing Staff in the maintenance of high standards of nursing care to patients.
• To assist in providing an environment within the ward that is conductive to patient recovery and pleasant for patients and their families.
• To accept responsibility for specifically delegated functions within the ward which the Nurse in Charge feels are appropriate for untrained staff to undertake.
• To ensure where entries are made in nursing documentation, that these are correct, legible and comprehensive and countersigned by a registered nurse.
• To understand and adhere to all Trust Policies.
• To ensure the Health and Safety of patients, relatives and other staff is considered and not prejudiced by the post-holder at any time.
• To ensure that privacy and dignity of patients is paramount and is not compromised.
• To ensure that all patient information is confidential and is not disclosed to a third party except with permission of the Nurse in Charge.
• To report any untoward incidents/occurrences.
• To ensure that all patient care is delivered with the highest degree of professionalism.
• To present an appearance which gives a positive image of the Trust and a manner which is appropriate and which inspires confidence.
• To attend specifically fire and lifting and handling lectures annually and ensure appropriate updates are attended once H.C.A. training is complete.
• To participate in an annual performance review undertaken with the Ward Manager to identify personal development needs.

ADMINISTRATIVE RESPONSIBILITIES

• Ensure patient records are kept up to date and accurate and recording is done in line with Trust policies and procedures.

TEACHING & TRAINING RESPONSBILITIES

• To attend specifically fire and lifting and handling lectures annually and ensure appropriate updates are attended once H.C.A. training is complete.
• To participate in an annual performance review undertaken with the Ward Manager to identify personal development needs.

Job description Job responsibilities KEY DUTIES To work as part of the Nursing Team undertaking household support tasks and direct care tasks as delegated by the Nurse in Charge. To support the qualified Nursing Staff in the maintenance of high standards of nursing care to patients. To assist in providing an environment within the ward that is conductive to patient recovery and pleasant for patients and their families. To accept responsibility for specifically delegated functions within the ward which the Nurse in Charge feels are appropriate for untrained staff to undertake. To ensure where entries are made in nursing documentation, that these are correct, legible and comprehensive and countersigned by a registered nurse. To understand and adhere to all Trust Policies. To ensure the Health and Safety of patients, relatives and other staff is considered and not prejudiced by the post-holder at any time. To ensure that privacy and dignity of patients is paramount and is not compromised. To ensure that all patient information is confidential and is not disclosed to a third party except with permission of the Nurse in Charge. To report any untoward incidents/occurrences. To ensure that all patient care is delivered with the highest degree of professionalism. To present an appearance which gives a positive image of the Trust and a manner which is appropriate and which inspires confidence. To attend specifically fire and lifting and handling lectures annually and ensure appropriate updates are attended once H.C.A. training is complete. To participate in an annual performance review undertaken with the Ward Manager to identify personal development needs. ADMINISTRATIVE RESPONSIBILITIES Ensure patient records are kept up to date and accurate and recording is done in line with Trust policies and procedures. TEACHING & TRAINING RESPONSBILITIES To attend specifically fire and lifting and handling lectures annually and ensure appropriate updates are attended once H.C.A. training is complete. To participate in an annual performance review undertaken with the Ward Manager to identify personal development needs.

Person Specification

Our Values

Essential

• We are Kind
• We are Open
• We are Inclusive

Qualifications

Essential

• NVQ level 3 Health and Social Care or equivalent
• Care Certificate (equivalent to level 1)
• Literacy and numeracy functional skills level 2 or equivalent

Experience

Essential

• Knowledge of personal care and related procedures
• Demonstrable experience of working in a patient care/health related role
• Knowledge of relevant legislation related to healthcare
• Experience of working in a team

Skills

Essential

• Ability to communicate effectively in both verbal and written formats
• Good interpersonal skills
• Able to work within a team
• Experience of supporting junior staff and learners
• Able to accept direction and guidance
• Aware of own limitations
• Flexible working hours
• Able to prioritise your own workload and manage time effectively
• Flexible, adaptable and responsive to change
• Reliable and professional
• Ability to cope in stressful and challenging situations
• Inclusive and non-judgmental
• Punctual, motivated and committed
• Effective role model demonstrating Trust values
• Basic IT skills

Other

Essential

• Frequent moderate effort for several long periods during the shift such as manual handling patients to support patient's personal care
• Concentration, focus and frequent record keeping requirements. Carrying out time critical tasks
• Aware that developing resilience to distressing situations is necessary without losing the ability to care compassionately
• Aware of the process for accessing staff health and wellbeing support
• Daily exposure to distressing situations which may include challenging behaviour, care of chronic health conditions, patient end of life care/care after death
• Able to carry out direct clinical care as required on ward or department
• Potential blood or body fluids exposure

Person Specification Our Values Essential We are Kind We are Open We are Inclusive Qualifications Essential NVQ level 3 Health and Social Care or equivalent Care Certificate (equivalent to level 1) Literacy and numeracy functional skills level 2 or equivalent Experience Essential Knowledge of personal care and related procedures Demonstrable experience of working in a patient care/health related role Knowledge of relevant legislation related to healthcare Experience of working in a team Skills Essential Ability to communicate effectively in both verbal and written formats Good interpersonal skills Able to work within a team Experience of supporting junior staff and learners Able to accept direction and guidance Aware of own limitations Flexible working hours Able to prioritise your own workload and manage time effectively Flexible, adaptable and responsive to change Reliable and professional Ability to cope in stressful and challenging situations Inclusive and non-judgmental Punctual, motivated and committed Effective role model demonstrating Trust values Basic IT skills Other Essential Frequent moderate effort for several long periods during the shift such as manual handling patients to support patient's personal care Concentration, focus and frequent record keeping requirements. Carrying out time critical tasks Aware that developing resilience to distressing situations is necessary without losing the ability to care compassionately Aware of the process for accessing staff health and wellbeing support Daily exposure to distressing situations which may include challenging behaviour, care of chronic health conditions, patient end of life care/care after death Able to carry out direct clinical care as required on ward or department Potential blood or body fluids exposure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Southport Hospital

Town Lane

Southport

PR8 6PN

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Southport Hospital

Town Lane

Southport

PR8 6PN

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job summary

Band 2 Health Care Support Workers Recruitment EventDate: Tuesday 24th November 2026Location: Nightingale House, Whiston Hospital

Come and join our team!

Are you passionate about caring for people and making a real difference to patients during their time in hospital?

We are looking for caring, compassionate and enthusiastic individuals to join us as Band 2 Health Care Support Workersto join teams across all divisions and sites within Mersey and West Lancashire Teaching Hospitals NHS Trust.

We have opportunities across a variety of clinical areas, wards and services, providing an excellent opportunity to develop your healthcare career and become part of teams committed to delivering safe, high-quality and compassionate patient care.

Where you would like to work

As part of your application, we ask that you clearly state your preferred area(s), ward(s) or division(s). This will help us understand where you would most like to work and support matching successful candidates to the opportunities available through the recruitment event.

Shortlisted applicants will be invited to attend our recruitment event, where we will be recruiting to Band 2 Health Care Support Worker opportunities across all divisions.

While we will take your preferences into consideration, appointments will be dependent upon the vacancies available and suitability for the individual area.

Further information regarding your event location and attendance arrangements will be provided if you are shortlisted.

Main duties of the job

As a Health Care Support Worker, you will play an important role in supporting patients and working alongside registered healthcare practitioners and the wider multidisciplinary team to providesafe, high-quality, compassionate and person-centred care.

Your responsibilities will include:

• Undertaking personal care duties for patients, with supervision available from a registered healthcare practitioner. This includes supporting patients with personal hygiene and feeding where clinical skills are not required.
• Recording patients' personal care information in accordance with local and Trust policies.
• Working collaboratively with members of the multidisciplinary team to deliver the Trust's vision and values.
• Supporting new employees by demonstrating the routine within your own ward or work area, where required.

Who are we looking for?

We are looking for people who are compassionate, enthusiastic and motivated, with a genuine commitment to providing excellent patient care.

You will need to be comfortable working as part of a multidisciplinary team, communicating effectively with patients and colleagues and contributing positively to the patient experience.

Please review the Job Description and Person Specification carefully before applying and ensure your application clearly demonstrates how you meet the essential criteria for the role.

About us

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites.

Our services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

• Rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme.

Details

Date posted

27 October 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

409-8384807

Job locations

MWL Sites

Whiston, St.Helens, Southport & Ormskirk Hospitals

Prescot

L35 5DR

United Kingdom

Job description

Job responsibilities

Important information for applicants

Please ensure your application:

• Demonstrates how you meet the essential criteria within the Person Specification.
• Clearly identifies your preferred area(s), ward(s) or division(s).
• Provides sufficient information for the shortlisting panel to assess your suitability for the role.

Ready to take the next step?

If you are passionate about making a difference to patients and would like to develop your career as a Band 2 Senior Health Care Support Worker, we would love to hear from you.

Apply now to be considered for our Band 2 recruitment event on 24th November 2026 and tell us which areas, wards or divisions you would most like to work within.

Apply now and take the next step towards joining our team.

Please ensure you have read through the attached Job Description and Person Specification before submitting your application.Please note, this post may close earlier than advertised if a sufficient number of applications are received.Unfortunately, due to the closure of the Immigration Salary List and current sponsorship restrictions, we are unable to offer visa sponsorship for this post. Candidates must therefore have an existing right to work in the UK that does not require employer sponsorship. Regrettably, applications requiring sponsorship cannot be considered at this time

Job description Job responsibilities Important information for applicants Please ensure your application: Demonstrates how you meet the essential criteria within the Person Specification. Clearly identifies your preferred area(s), ward(s) or division(s). Provides sufficient information for the shortlisting panel to assess your suitability for the role. Ready to take the next step? If you are passionate about making a difference to patients and would like to develop your career as a Band 2 Senior Health Care Support Worker, we would love to hear from you. Apply now to be considered for our Band 2 recruitment event on 24th November 2026 and tell us which areas, wards or divisions you would most like to work within. Apply now and take the next step towards joining our team. Please ensure you have read through the attached Job Description and Person Specification before submitting your application.Please note, this post may close earlier than advertised if a sufficient number of applications are received.Unfortunately, due to the closure of the Immigration Salary List and current sponsorship restrictions, we are unable to offer visa sponsorship for this post. Candidates must therefore have an existing right to work in the UK that does not require employer sponsorship. Regrettably, applications requiring sponsorship cannot be considered at this time

Person Specification

Qualifications

Essential

• NVQ level 2 Health and Social Care or equivalent experience

Person Specification Qualifications Essential NVQ level 2 Health and Social Care or equivalent experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

MWL Sites

Whiston, St.Helens, Southport & Ormskirk Hospitals

Prescot

L35 5DR

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

MWL Sites

Whiston, St.Helens, Southport & Ormskirk Hospitals

Prescot

L35 5DR

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job summary

Full-time and part-time opportunities available | Permanent and Fixed-Term posts

An exciting opportunity has arisen within Emergency Department for a Band 6 Nurse Sister/Charge Nurse. If you would like to take on a new challenge and you consider yourself proactive and are good at problem solving and work well within a multi-disciplinary team this may be of interest to you!

If you are an efficient worker with strong clinical knowledge, excellent communication skills and able to work under pressure whilst remaining focused on safe good quality care, seeking a new personal challenge we look forward to your application.

You will need to have significant post registration experience and a sound clinical background as well as a valid NMC registration. We are seeking an enthusiastic, knowledgeable, and self-motivated Band 5/6 with a 'can do' mindset and a strong interest in patient flow and the need to ensure patientsare not admitted to hospital when there are other options for their treatment.

If successful, you will be part of a fantastically motivated and forward-thinking team who constantly strive to give the highest standards of care.

The post holder should have up to date knowledge of current issues in patient flow and changes within the NHS. The role is challenging and instrumental to the day-to-day operations within the Trust.

Interview Date: Week Commencing: 14th November 2026

Main duties of the job

The post-holder is designated to support Senior Nurses in the safe management of patient flow through the Emergency Department. The post holder will be expected to lead a team of staff at Band 5 and below, providing and maintaining the delivery of quality care to the highest clinical standard. The post holder should be expert in all areas of emergency nursing.

The Emergency Department is in a purpose-built department within Whiston Hospital. The ED has approximately 98,000 attendances per year. There is a dedicated Paediatric ED, Resuscitation Room and Emergency Assessment Unit all co-located. Staff work closely with the Alcohol and Psychiatric Liaison services also located within the ED. The post holder will be expected to foster close working relationships with multi-disciplinary services. There are currently 6 nursing teams each with a Band 7 Team Leader. The Band 6 role assists the Team Leader in nursing staff management, setting and maintaining high standards of clinical care, patient safety and timely patient flow through the ED.

About us

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.

We strongly believe that the communities we serve should all have access to Five Star Patient Care.

Our services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

• Rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme

Job description

Job responsibilities

Please find attached Job Description and Person Specification for details and main responsibilities.

Person Specification

Qualifications

Essential

• Registered Nurse Diploma / degree level or equivalent experience
• Current NMC Registration
• Evidence of continuous professional development
• Leadership training or qualification (minimum Level 3 ILM or equivalent) or working towards

Knowledge & Experience

Essential

• Able to demonstrate knowledge of NMC professional standards for practice contained within the code
• Experience of leading a team in a clinical environment
• Research awareness and commitment to evidence-based practice
• Experience of clinical risk assessment & management of identified risk
• Understanding key features of Clinical governance
• Knowledge of audit & audit procedures

Skills

Essential

• Up to date clinical skills in order to ensure quality of services being provided by ward
• Excellent communication skills
• Excellent interpersonal skills
• Excellent organisational skills - prioritise and coordinate own workload
• Able to act as a leader, effectively managing staff in the department
• Ability to act as a change agent.
• Ability to co-ordinate & liaise with MDT members
• Computer literacy eg experience of electronic patient record

Other

Essential

• Frequent sitting or standing in a restricted position; occasional moderate effort for several short period.
• Frequent concentration, work pattern unpredictable Concentration for patient clinical work
• Occasional distressing / highly distressing or emotional circumstances. Deals with patient complaints, conveys unwelcome news, complaints, concerns arising from incident communicated to patients and relatives.
• Working in ward environment providing direct clinical care
• Potential blood or body fluids exposure.

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

Haematology Personal Medical Secretary Permanent 22.5 hours per week

Pathology Medical Secretary to provide a comprehensive administrative service to the Consultant Haematologists, Haematology/Transfusion Team and the Pathology Management Team, Pathology Quality Manager, Nurse Specialists, Directorate, Departmental and some Trust-wide committees.

Assist in the organisation of the Consultants workloads and being the first point of contact for all forms of communication.

Manage your workload and co-ordinate activities with other team secretaries to ensure that an efficient service is provided.

Carry out duties in such a way as to make a direct and positive contribution to the organisation of the work. It is essential that you exercise initiative commensurate with the role and it is vital that confidentiality is maintained at all times.

The JD & PS are currently under AfC review and are subject to change.

Main duties of the job

Please see the attached documents, which provide a detailed overview of the Job Description and Person Specification. These documents outline the key duties, responsibilities, required qualifications, skills, experience, and competencies associated with the role for your review and consideration.

About us

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites.

Our services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

• Rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme.

Job description

Job responsibilities

Please see the attached documents, which provide a detailed overview of the Job Description and Person Specification. These documents outline the key duties, responsibilities, required qualifications, skills, experience, and competencies associated with the role for your review and consideration.

Person Specification

Our Values

Essential

• We are Kind
• We are Open
• We are Inclusive

Qualifications

Essential

• RSA/OCRIII typing or equivalent
• Work processing skills
• Audio-typing skills
• Knowledge of medical terminology

Desirable

• AMSPAR or equivalent experience
• Shorthand skills/speed writing

Experience

Essential

• Excellent IT skills with knowledge of experience of Microsoft office products

Desirable

• 2 years' experience as medical secretary
• Previous experience within the NHS

Skills

Essential

• Self-motivated and able to work with limited supervision
• Ability to manage difficult/sensitive situations
• Able to use own initiative and manage/prioritise own workload
• Excellent communication skills
• Ability to accurately maintain computerised and manual filing/documentation system
• Ability to work as part of a team

Desirable

• Knowledge of Hospital IT systems

Other

Essential

• Able to work the hours and duties required by the post
• Able to adopt flexible approach when required
• Excellent interpersonal skills
• Ability to build and maintain good working relationships within a team
• Comply with Trust policies and procedures
• Understanding of confidential nature of role and awareness of Data Protection Act
• Ability to withstand pressures of work

Job summary

To work within a multi-disciplinary team and under the supervision of a registered nurse assist in delivering a high quality of specialist dermatology care, to a broad spectrum of patients. The post holder will undertake tasks and duties delegated by the clinical team or Dermatology Nurse Specialists, working both supervised and unsupervised/autonomously where appropriate.

The successful candidate will join the team of existing band 3 support practitioners working closely with our staff nurses, and nurse specialists, carrying out enhanced roles once deemed competent, and supporting consultants in the smooth running of their dermatology clinics.

The JD & PS are currently under AfC review and are subject to change.

Main duties of the job

To assist nurse specialists, staff and medical team with;

General clinics

Minor surgery assistance

Supporting the skin cancer service

Carrying out screening investigations including phlebotomy

Preparation of biologic clinics

Application of topical creams and bandages

To support the minor ops clerk to book appointments when needed.

About us

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites.

Our services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

• Rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme.

Job description

Job responsibilities

To assist nurse specialists in phototherapy/hand and foot PUVA

To ensure and be responsible for the smooth running of the urticaria recovery area, monitoring patients observations (blood pressure, sats etc) for signs of anaphylaxis alongside the nurse specialist urticarial clinic, and to alert trained nurses/doctors/MET team if appropriate

To assist Consultant in patch test clinics, removing patch tests, correctly marking patch tests prior to removal and preparing the patient for their results readings

To assist nurse specialists in minor surgery at St Helens and Newton Hospital, in particular for ad hoc urgent skin cancer patients/ patients on 2WW skin cancer pathways/ skin cancer see and treat clinics, and provide support for Dermatology Clinics held offsite. Competent in Aseptic Non-Touch technique, scrub in to assist surgeons in minor ops and applying basic dressings, educates patients in post-operative care

To support the Skin cancer Nurse specialist in providing ongoing emotional support to patients diagnosed with skin cancer, to monitor the skin cancer helpline and deal with basic patient needs independently within realms of competence and refer on to specialist nurse specialist when appropriate. Support the skin cancer nurse specialist with documentation and recording of telephone consultations for both coding and patients clinical notes in line with Trust Policies and Procedures.

To carry out screening investigations such as taking swabs, pregnancy testing, blood pressures, urinalysis, weight, INR coagucheck, nail clippings and fungal scrapings, phlebotomy

Assist in application of leg ulcer dressings (non-compression)

To assist in paediatric clinics, able to safely apply prescribed topical treatments and specialised dermatological bandaging.

To be competent in removal of sutures and basic post op wound dressings, to work alone and unsupervised and the ability to work autonomously where appropriate e.g., removal of suture clinic.

To support Skin cancer specialist nurse with health promotion /well-being events

Assists in research and databases e.g., assisting Skin cancer nurse input data onto Somerset database, BADBIR.

To undertake reviews of patients returning to clinic for specified follow up care and manage appropriately using guidelines and protocols.

To provide education, health promotion support and encouragement to patients to self-manage their conditions appropriate to own knowledge/experience.

Housekeeping and maintenance of Dermatology admin packs for Nurse Specialists eg Phototherapy packs, minor op paperwork, patient information leaflets, patch test leaflets and documents, BADBIR packs

Recognise the workload of colleagues and provide support as necessary.

Person Specification

Our Values

Essential

• We are Kind
• We are Open
• We are Inclusive

Qualifications

Essential

• NVQ Level 3 in Health and Social Care, or equivalent experience

Experience

Essential

• Previous experience of working as a Health Care Assistant
• Previous experience in the provision of direct patient care
• Commitment to the promotion of health
• Knowledge of child protection procedures and who to contact with concerns
• Demonstrable experience working in specialised dermatology clinics and a basic knowledge of: o Eczema o Psoriasis o Skin cancer o Phototherapy o Patch testing

Desirable

• Previous experience of history taking / conducting consultations ie : when assessing wounds etc.
• Venepuncture experience

Skills

Essential

• IT skills
• Positive attitude, supportive, non-judgemental motivated
• Effective communication skills
• Team player
• Flexible, adaptable and reliable, ability to work off site in dermatology clinics e.g. Newton Hospital
• Good interpersonal skills
• Ability to use own initiative
• Understanding of using resources efficiently, good house keeping
• The ability to work alone and unsupervised and the ability to work autonomously where appropriate

Job summary

An exciting opportunity has arisen to join Team MWL as a Pre-Registration Trainee Pharmacy Technician in our Pharmacy team based at Whiston and St Helens Hospitals

On successful completion of the apprenticeship programme, you will become a qualified Pharmacy Technician, and be able to register with GPhC.

You must be willing and able to follow an academic and practical training course and commit to undertaking at least 10 hours per week of your own time to complete college assignments.

Applicants must have at least 4 GCSEs or Equivalent, at grade C (or grade 4 or above) which must include Maths, English, and 2 Science subjects

Or

If you have 2 years Pharmacy experience and already have your NVQ L2, then you may apply but will need to pass a science assessment before being offered the post.

You must be able to provide the original certificates (or certified copies) of these qualifications at the interview stage. Statement of results will not be accepted.

This post is offered on a fixed-term basis for 2 years. Due to the significant training and development investment associated with this role, applicants must be committed to completing the full 2-year term of the contract and be able to demonstrate their entitlement to work in the UK for the full duration of the appointment.

Main duties of the job

You must be willing and able to follow an academic and practical training course and commit to undertaking at least 10 hours per week of your own time to complete college assignments. Successful completion of this training will allow you to register with the GPhC as a practicing Pharmacy Technician.

As a Pre-Registration Trainee Pharmacy Technician, you will rotate through different sections of the Pharmacy department, including Inpatient and Outpatient dispensing Ward services and Pharmacy stores, where you will be working with our newly installed automated dispensing systems. You will be preparing and dispensing a broad range of medicines including controlled drugs learning how to undertake a medicines reconciliation at ward level, final accuracy checking of prescriptions as well as providing advice and guidance to patients about their medicines.

As an apprenticeship this role is supported by an accompanying assessment and skills development programme, during which the post holder will gain the skills and knowledge relevant for this role. Learning will be a mix of in the workplace, formal on and off the job training, and the opportunity to practise new skills in a real work environment. On successful completion of their Apprenticeship, they will have the right knowledge, skills, and behaviours they need for their chosen role.

About us

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites.

Our services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

• Rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme.

Details

Date posted

26 October 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year per annum

Contract

Fixed term

Duration

24 months

Working pattern

Full-time

Reference number

409-8357929

Job locations

Whiston Hospital

Warrington Road

Prescot

L35 5DR

United Kingdom

Job description

Job responsibilities

• To assist in the receipt of prescriptions accurately according to safe working practices.
• To assist in the dispensing of prescriptions accurately and according to safe working practices.
• To fully participate in the Trainee technicians rota through each area of the pharmacy, including the dispensaries at St Helens and Whiston, Pharmacy stores, Medicines information and the Aseptic dispensing unit.
• To assist in the dispensing of controlled drug prescriptions and associated record keeping.
• To assist in stock control within the Pharmacy, wards, departments, and clinics.
• To request stocks and special line items in order to fulfil prescriptions.
• To take payment for prescriptions according to the departmental procedure.
• To assist in the preparation and assembly of supplies for delivery to wards and departments.
• To assist in the dispensing of extemporaneous medicines, using specific equipment (e.g., fume cupboards and weighing balances) and taking protective measures. Weighing and measuring must be accurate as there are narrow margins for errors.
• To assist in the preparation and dispensing of aseptically prepared products and cytotoxic drugs in accordance with agreed procedures of good practice and safety.
• To assist other members of staff in the performance of their duties.
• To answer phone calls and queries from patients and other healthcare professionals and refer to the appropriate person when necessary.
• To assist in the provision of individual dose dispensing and blister packing services for patients who have difficulty with normal medicines packaging.
• To assist in the preparation and assembly of resuscitation and anaphylaxis boxes according to Trust Policy.
• To participate as necessary in weekend, evening, bank holiday and on-call rotas in response to the changing needs of the service.

CLINICAL & PROFESSIONAL RESPONSIBILITIES

• To work to the code of ethics and standards of practice as laid down by the General Pharmaceutical Council.
• To undertake and successfully complete all aspects of the Approved training course for Pre-registration Pharmacy Technicians, including work-based projects and college assignments, as employment and progression to year 2 of the course is entirely dependent on completing year 1.

ADMINISTRATIVE RESPONSIBILITIES

• To use the CMM computer system and input data responsibly and accurately, for all duties requiring its use.

RESEARCH & AUDIT

• To assist in departmental audit research projects to improve and develop the service provision, and to record and information required and assist in the compilation of necessary data.

Job description Job responsibilities To assist in the receipt of prescriptions accurately according to safe working practices. To assist in the dispensing of prescriptions accurately and according to safe working practices. To fully participate in the Trainee technicians rota through each area of the pharmacy, including the dispensaries at St Helens and Whiston, Pharmacy stores, Medicines information and the Aseptic dispensing unit. To assist in the dispensing of controlled drug prescriptions and associated record keeping. To assist in stock control within the Pharmacy, wards, departments, and clinics. To request stocks and special line items in order to fulfil prescriptions. To take payment for prescriptions according to the departmental procedure. To assist in the preparation and assembly of supplies for delivery to wards and departments. To assist in the dispensing of extemporaneous medicines, using specific equipment (e.g., fume cupboards and weighing balances) and taking protective measures. Weighing and measuring must be accurate as there are narrow margins for errors. To assist in the preparation and dispensing of aseptically prepared products and cytotoxic drugs in accordance with agreed procedures of good practice and safety. To assist other members of staff in the performance of their duties. To answer phone calls and queries from patients and other healthcare professionals and refer to the appropriate person when necessary. To assist in the provision of individual dose dispensing and blister packing services for patients who have difficulty with normal medicines packaging. To assist in the preparation and assembly of resuscitation and anaphylaxis boxes according to Trust Policy. To participate as necessary in weekend, evening, bank holiday and on-call rotas in response to the changing needs of the service. CLINICAL & PROFESSIONAL RESPONSIBILITIES To work to the code of ethics and standards of practice as laid down by the General Pharmaceutical Council. To undertake and successfully complete all aspects of the Approved training course for Pre-registration Pharmacy Technicians, including work-based projects and college assignments, as employment and progression to year 2 of the course is entirely dependent on completing year 1. ADMINISTRATIVE RESPONSIBILITIES To use the CMM computer system and input data responsibly and accurately, for all duties requiring its use. RESEARCH & AUDIT To assist in departmental audit research projects to improve and develop the service provision, and to record and information required and assist in the compilation of necessary data.

Person Specification

Our Values

Essential

• We are Kind
• We are Open
• We are Inclusive

Qualifications

Essential

• Minimum entry requirement Educated to GCSE Grade C/4 in English and Maths and/or equivalent qualification. For those with an education, health and care plan or legacy statement, the Apprenticeship's English and maths minimum requirement is Entry Level 3. A British Sign Language (BSL) qualification is equivalent to the English qualification for those whose primary language is BSL.
• Minimum entry requirement 2 years current experience working in a Pharmacy setting, combined with a NVQ L2 in Pharmacy Service skills or other GPhC recognised qualification, with or without a science subject. For candidates without the above experience and qualification, they must have at least one science qualification GCSE Grade A-C.
• Qualification to be gained over the period of the apprenticeship: Commitment to and completion of the Pharmacy Technician (Integrated) Level 3 Apprenticeship qualification

Experience

Essential

• Able to communicate with a range of people, in a way that is clear and understood
• Demonstrate an ability to work as part of a teamwork to achieve a common goal
• Can plan, organise, and effectively prioritise tasks to achieve the required objectives
• Can effectively manage own time and activity to meet deadlines
• Demonstrates an understanding of the NHS
• Knowledge & Experience to be gained over the period of the apprenticeship: IT skills with knowledge and experience of Microsoft Office package
• Previous experience working in a Pharmacy setting

Skills

Essential

• Skills to be gained over the period of the apprenticeship: Ability to use own initiative and show resilience
• Good verbal and communication skills
• Ability to work and follow instruction accurately
• Good attention to detail
• Well organised with good time management skills
• Ability to work accurately and under pressure
• Ability to be part of a team
• Reliable, trustworthy, and able to maintain confidentiality

Other

Essential

• Other will be gained over the period of the apprenticeship to obtain: Always comply with Trust policies and procedures at all times
• Ability to travel between hospital locations
• Ability to participate in the department rota for late and weekend working
• Supportive of colleagues of all grades
• Presents a professional image/appearance

Person Specification Our Values Essential We are Kind We are Open We are Inclusive Qualifications Essential Minimum entry requirement Educated to GCSE Grade C/4 in English and Maths and/or equivalent qualification. For those with an education, health and care plan or legacy statement, the Apprenticeship's English and maths minimum requirement is Entry Level 3. A British Sign Language (BSL) qualification is equivalent to the English qualification for those whose primary language is BSL. Minimum entry requirement 2 years current experience working in a Pharmacy setting, combined with a NVQ L2 in Pharmacy Service skills or other GPhC recognised qualification, with or without a science subject. For candidates without the above experience and qualification, they must have at least one science qualification GCSE Grade A-C. Qualification to be gained over the period of the apprenticeship: Commitment to and completion of the Pharmacy Technician (Integrated) Level 3 Apprenticeship qualification Experience Essential Able to communicate with a range of people, in a way that is clear and understood Demonstrate an ability to work as part of a teamwork to achieve a common goal Can plan, organise, and effectively prioritise tasks to achieve the required objectives Can effectively manage own time and activity to meet deadlines Demonstrates an understanding of the NHS Knowledge & Experience to be gained over the period of the apprenticeship: IT skills with knowledge and experience of Microsoft Office package Previous experience working in a Pharmacy setting Skills Essential Skills to be gained over the period of the apprenticeship: Ability to use own initiative and show resilience Good verbal and communication skills Ability to work and follow instruction accurately Good attention to detail Well organised with good time management skills Ability to work accurately and under pressure Ability to be part of a team Reliable, trustworthy, and able to maintain confidentiality Other Essential Other will be gained over the period of the apprenticeship to obtain: Always comply with Trust policies and procedures at all times Ability to travel between hospital locations Ability to participate in the department rota for late and weekend working Supportive of colleagues of all grades Presents a professional image/appearance

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Whiston Hospital

Warrington Road

Prescot

L35 5DR

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Whiston Hospital

Warrington Road

Prescot

L35 5DR

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job summary

Looking for an exciting new opportunity?

We are seeking an enthusiastic Health Care Assistant to join our dedicated team of Nursing and Medical Staff on the , Acute Medical Unit, Ward 9b

The successful candidate should be hard-working, motivated and committed to team working and support the Staff Nurse role, and is expected to rotate to both days and nights, is to be flexible in their approach to caring for a group of patients.

About Us!

The Acute Medical Unit is a fast paced, busy environment, and the successful candidates will be dynamic, enthusiastic individuals, who would like a career in this area.

Our patients come directly from our Emergency Department.

Applicants are desired to hold the Care Certificate Qualification, however if the post holder has not achieved this, you will be required to complete the qualification upon appointment.

Please note, this post may close earlier than expected should a sufficient number of applications be received.

Main duties of the job

The Health Care Support Worker (HCSW) will:

• Undertake personal care duties for patients within the care setting accessing supervision from registered healthcare practitioner. Personal care refers to delivery of personal hygiene and assisting with feeding, not requiring clinical skills.
• Record patient's personal care information in accordance with local and trust policies.
• Work with all members of the multi-disciplinary team to deliver the Trust's vision and values providing safe, high quality compassionate, person centred care.
• Demonstrate ward routine to new employees in own work area, where required.

About us

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.

We strongly believe that the communities we serve should all have access to Five Star Patient Care.

Our Services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

• Rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme

Job description

Job responsibilities

• Work as part of a team and duties will be delegated by the registered healthcare professional.
• Act within the scope of your training and competence, knowing who to ask for help and support if you are not sure.
• Work within agreed ways of working, following relevant Trust standards, policies and protocols.
• Communicate compassionately and effectively with individuals and their families, carers and health care practitioners using a range of techniques, maintaining confidentiality and using tact, empathy, persuasion and reassurance.
• Observe, assess and respond to personal care patients needs appropriately, escalating concerns to nursing staff, as required.
• Organises self in general work tasks or when delivering patient care with supervision where needed from Senior Health Care Assistant and/or nursing staff.
• As directed, undertake personal care duties and support activities of daily living, e.g. mouth care, personal hygiene, and toileting needs, demonstrating person centred care.
• Safely deliver care duties including manoeuvring of patient equipment (such as hoists and wheelchairs).
• Under supervision of a registered healthcare practitioner, undertake delegated procedures within the limits of required training and measured competence, where appropriate. For example, patient moving and handling, and providing personal care.
• Support of patients feeding, diet and nutritional needs and accurately record patients nutritional intake and fluid intake and output, noticing and reporting changes to the nursing staff.
• Ensure patient property is managed as per Trust policy.
• Monitor levels of supplies and order supplies for the department as appropriate.
• Demonstrates own duties to new starters, contributing to the learning environment.
• To work in line with Trust policies and procedures
• Contributes to maintaining a safe, healthy working environment.
• Follow the principles for implementing a duty of care, always acting in the best interest of individuals to ensure they do not come to harm.
• Work in partnership with the individual, their carers/ families and the wider healthcare team.
• Maintain and further develop your own skills and knowledge through development and learning activities; maintain evidence of your personal development and actively prepare for and participate in appraisal.
• Participate in team handovers

Person Specification

Qualifications

Essential

• Completion of Trust Care Certificate within 4 months of appointment
• Basic literacy and numeracy skills

Desirable

• NVQ level 2 Health and Social Care or equivalent
• Care Certificate (equivalent to level 1)

Knowledge & Experience

Essential

• Knowledge of personal care and related procedures
• Experience of working in a team

Desirable

• Experience of working in a patient care/health related role

Skills

Essential

• Ability to communicate effectively in both verbal and written formats
• Good interpersonal skills
• Able to work within a team
• Able to accept direction and guidance
• Aware of own limitations
• Flexible in working hours
• Able to prioritise own workload and manage time effectively
• Flexible, adaptable and responsive to change
• Reliable and professional
• Ability to cope in stressful and challenging situations
• Inclusive and non-judgmental
• Punctual, motivated and committed
• Effective role model demonstrating Trust values
• Basic IT skills

Other

Essential

• Frequent, moderate effort for several short periods during the shift such as manual handling patients to supporting patients personal care
• Occasional requirement for concentration, with few competing demands for attention
• Aware that developing resilience to distressing situations is necessary without losing the ability to care compassionately
• Aware of the process for accessing staff health and wellbeing support
• Occasional exposure to distressing situations which may care of chronic health conditions, patient end of life care/ care after death.
• Able to carry out direct personal care as required on ward or department.
• Occasional exposure to patients with challenging behaviours
• Frequent exposure to blood or body fluids.

Job summary

We are currently looking for experienced, enthusiastic and well-motivated Medical Secretaries to work in Southport Hospital for the below departments; 37.5 hours in Diabetes/Endocrinology 22.5 hours (Wed-Fri) in Gastroenterology/Liver.

A good knowledge of medical terminology along with excellent keyboard, interpersonal and audio typing skills are essential.

You will be expected to undertake all administrative duties, be well organised, able to plan your own workload using your initiative and work to deadlines.

Main duties of the job

It is expected that applicants will have appropriate knowledge of working in a medical environment and also demonstrate a background of working in an office environment with the ability to liaise with all relevant departments within the Trust and multiple outside agencies.

Being a team player is essential together with first-rate organisational skills. This post is an important role within the Gastroenterology team.

You must:

• Have previous medical secretarial experience
• Have an extensive knowledge of medical terminology
• Experience of minute taking

About us

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.

We strongly believe that the communities we serve should all have access to Five Star Patient Care.

Our Services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

o Rated Outstanding by CQC Inspection August 2018

o Top 100 places to work in the NHS (NHS Employers & Health Service Journal)

o National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme

Details

Date posted

26 October 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year Per Annum, Pro Rata

Contract

Permanent

Working pattern

Full-time

Reference number

409-8338961

Job locations

Southport Hospital

Town Lane

Southport

PR8 6PN

United Kingdom

Job description

Job responsibilities

• Support the day-to-day organisation, planning and management responsibilities of the Consultants and their teams through the maintenance of their annual leave, their diary, the arrangement of meetings, travel and other appointments.
• To act as first point of contact for patients, GPs, external organisations and members of the general public seeking information and support from the hospital. The post holder must be able to triage the calls appropriately as well as deal sympathetically with people who may be bereaved, distressed or angry using tact, persuasion and discretion, assessing priorities and initiating action as required.
• Answer telephone queries and provide non-clinical advice regarding patient care and appointments/admissions to patients, Trust staff, referring GPs and Consultants, making appropriate judgement using acquired knowledge and experience.
• Communicate with patients/parents regarding personal and highly sensitive information.
• Typing urgent clinical and non-clinical correspondence and reports including the transcription and management of audio sources (eg, digital dictation) using initiative in managing and prioritising workload.
• Compose routine and non-routine letters and produce typed clinical correspondence including the transcription of audio dictation.
• Attend, take and transcribe minutes for meetings as required within the specialty and implement any follow-up action points.
• Access the computerised Patient Administration System (CareFlow) for relevant patient details, updating records and registering patients as required.
• Maintain and update specialty-specific databases.
• Retrieve radiology and pathology results from core clinical systems.
• Take action as necessary in respect of all patients who fail to attend in accordance with the Trusts policy and the consultants special instructions.
• Ensure the timely despatch of all relevant information to GPs, other medical staff and external organisations in relation to the locally agreed requirements.
• To evaluate and re-prioritise own workload in accordance with competing demands from patients, medical staff and others.
• Prioritise work to ensure that medical staff are provided with necessary information to take appropriate clinical action.
• Liaise with the Cancer Services Department of patients to be discussed at the Multidisciplinary Team Meetings.
• In conjunction with the support medical secretary/ies and clerical officer(s) within the department ensure that administrative duties are allocated and completed in a timely manner and distribution of workload is done to utilise the resources and support available.
• Ensure that all investigation results are shown to the relevant clinicians in a timely manner and make arrangements for any follow up actions required eg urgent appointments.
• Where applicable ensure waiting time performance targets are achieved.
• Type theatre lists and distribute as required.
• Co-operate in the introduction of new technology as it may apply.
• Be instrumental in preventing complaints from service users, resolving informal complaints and supporting the formal complaints process.
• In line with the Trusts standing financial instructions, handle cash/cheques for the Consultants and teams, patients and other external sources.
• Provide full secretarial support with respect to teaching/meetings as directed by medical staff, e.g. preparing PowerPoint presentations using clinical data and information via the internet.
• Maintain database of clinical activity as required to assist in clinical audit.

Provide guidance to the support medical secretaries and clerical officer(s) and self-supervision in terms of:

• Liaising with other medical secretaries in the department to ensure an efficient service.
• When necessary, exercise initiative to allocate work to the support medical secretaries and clerical officer(s) in a fair and reasonable manner.
• Make economical use of supplies. When necessary, maintain control of stock including stationery supplies.
• Deputise for others and provide cross cover within the team during absences.
• Assist in the orientation of new or temporary members of staff by demonstrating own duties.
• Working independently, plan and prioritise own workload following appropriate Trust and Medical Secretary policies and processes, suggesting improvements where necessary.

Job description Job responsibilities Support the day-to-day organisation, planning and management responsibilities of the Consultants and their teams through the maintenance of their annual leave, their diary, the arrangement of meetings, travel and other appointments. To act as first point of contact for patients, GPs, external organisations and members of the general public seeking information and support from the hospital. The post holder must be able to triage the calls appropriately as well as deal sympathetically with people who may be bereaved, distressed or angry using tact, persuasion and discretion, assessing priorities and initiating action as required. Answer telephone queries and provide non-clinical advice regarding patient care and appointments/admissions to patients, Trust staff, referring GPs and Consultants, making appropriate judgement using acquired knowledge and experience. Communicate with patients/parents regarding personal and highly sensitive information. Typing urgent clinical and non-clinical correspondence and reports including the transcription and management of audio sources (eg, digital dictation) using initiative in managing and prioritising workload. Compose routine and non-routine letters and produce typed clinical correspondence including the transcription of audio dictation. Attend, take and transcribe minutes for meetings as required within the specialty and implement any follow-up action points. Access the computerised Patient Administration System (CareFlow) for relevant patient details, updating records and registering patients as required. Maintain and update specialty-specific databases. Retrieve radiology and pathology results from core clinical systems. Take action as necessary in respect of all patients who fail to attend in accordance with the Trusts policy and the consultants special instructions. Ensure the timely despatch of all relevant information to GPs, other medical staff and external organisations in relation to the locally agreed requirements. To evaluate and re-prioritise own workload in accordance with competing demands from patients, medical staff and others. Prioritise work to ensure that medical staff are provided with necessary information to take appropriate clinical action. Liaise with the Cancer Services Department of patients to be discussed at the Multidisciplinary Team Meetings. In conjunction with the support medical secretary/ies and clerical officer(s) within the department ensure that administrative duties are allocated and completed in a timely manner and distribution of workload is done to utilise the resources and support available. Ensure that all investigation results are shown to the relevant clinicians in a timely manner and make arrangements for any follow up actions required eg urgent appointments. Where applicable ensure waiting time performance targets are achieved. Type theatre lists and distribute as required. Co-operate in the introduction of new technology as it may apply. Be instrumental in preventing complaints from service users, resolving informal complaints and supporting the formal complaints process. In line with the Trusts standing financial instructions, handle cash/cheques for the Consultants and teams, patients and other external sources. Provide full secretarial support with respect to teaching/meetings as directed by medical staff, e.g. preparing PowerPoint presentations using clinical data and information via the internet. Maintain database of clinical activity as required to assist in clinical audit. Provide guidance to the support medical secretaries and clerical officer(s) and self-supervision in terms of: Liaising with other medical secretaries in the department to ensure an efficient service. When necessary, exercise initiative to allocate work to the support medical secretaries and clerical officer(s) in a fair and reasonable manner. Make economical use of supplies. When necessary, maintain control of stock including stationery supplies. Deputise for others and provide cross cover within the team during absences. Assist in the orientation of new or temporary members of staff by demonstrating own duties. Working independently, plan and prioritise own workload following appropriate Trust and Medical Secretary policies and processes, suggesting improvements where necessary.

Person Specification

Qualifications

Essential

• NVQ level 3 or equivalent in administrative discipline
• RSA II / III Typing or Word Processing or equivalent experience

Desirable

• European Computer Driving Licence (ECDL
• British Society of Medical Secretaries Diploma or Advanced AMSPAR Diploma or equivalent experience

Knowledge & Experience

Essential

• Previous secretarial experience
• Previous medical secretary experience
• Knowledge of medical terminology
• Demonstrable skills in problem solving

Desirable

• Previous NHS experience

Skills

Essential

• Audio and touch typing with a high level of accuracy
• Good communication skills
• Excellent interpersonal skills
• Organisational skills
• Customer service skills
• Able to use own initiative
• Ability to work in a pressured environment and prioritise workload
• Ability to maintain high levels of concentration with frequent interruptions

Desirable

• Knowledge of Microsoft Office software packages

Our Values

Essential

• We are Kind
• We are Open
• We are Inclusive

Other

Essential

• There is a frequent requirement for sitting in a restricted position at a desk for a substantial proportion of the working day
• There is a requirement for periods of frequent concentration with occasional interruptions
• Ability to deal with distressed patients or bereaved relatives, also the frequent need to type up documents of a distressing nature
• Requirement to use VDU equipment more or less continuously throughout the day

Person Specification Qualifications Essential NVQ level 3 or equivalent in administrative discipline RSA II / III Typing or Word Processing or equivalent experience Desirable European Computer Driving Licence (ECDL British Society of Medical Secretaries Diploma or Advanced AMSPAR Diploma or equivalent experience Knowledge & Experience Essential Previous secretarial experience Previous medical secretary experience Knowledge of medical terminology Demonstrable skills in problem solving Desirable Previous NHS experience Skills Essential Audio and touch typing with a high level of accuracy Good communication skills Excellent interpersonal skills Organisational skills Customer service skills Able to use own initiative Ability to work in a pressured environment and prioritise workload Ability to maintain high levels of concentration with frequent interruptions Desirable Knowledge of Microsoft Office software packages Our Values Essential We are Kind We are Open We are Inclusive Other Essential There is a frequent requirement for sitting in a restricted position at a desk for a substantial proportion of the working day There is a requirement for periods of frequent concentration with occasional interruptions Ability to deal with distressed patients or bereaved relatives, also the frequent need to type up documents of a distressing nature Requirement to use VDU equipment more or less continuously throughout the day

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Southport Hospital

Town Lane

Southport

PR8 6PN

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Southport Hospital

Town Lane

Southport

PR8 6PN

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job summary

An exciting opportunity has arisen for dynamic and motivated registered nurses to join our highly skilled, innovative, and rapidly expanding Frailty service.

The post holder will be mainly based on Bevan Court 1

The Frailty Service compromises of:

• A dedicated Ambulatory unit, which provides rapid Comprehensive Geriatric (CGA) for patients with frailty and frailty syndrome.
• A 16 bed in patient Frailty Assessment ward, that benefits from daily Consultant Geriatrician leadership along with a dedicated team of nursing, therapy, and social care professionals.
• A Community Frailty Service for St Helens CCG that provides Comprehensive Geriatric Assessment, post discharge from hospital follow up, and provides ongoing management for frail patients in the community.
• An Urgent Community Response team providing a 2hr response for and urgent health, social or therapy input.
• Frailty Virtual Wards providing a hospital at home service for those patients living with frailty in the community (own home or care setting).

Main duties of the job

The Senior Health Care Support Worker (SHCSW) will:

• Work with all members of the multi-disciplinary team to deliver the Trust's vision and values providing safe, high quality, compassionate, person centred care.
• Support/supervise learners, new staff and junior staff where required.
• Record patient information in accordance with local and trust policies.
• Undertake personal care duties for patients within the care setting accessing supervision from a registered healthcare practitioner.

About us

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.

We strongly believe that the communities we serve should all have access to Five Star Patient Care.

Our Services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

• Rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme

Job description

Job responsibilities

• Work as part of a team and duties will be delegated by the registered healthcare professional.
• Act within the scope of your training and competence, knowing who to ask for help and support if you are not sure.
• Work within agreed ways of working, following relevant Trust standards, policies and protocols.
• Communicate compassionately and effectively with individuals and their families, carers and health care practitioners using a range of techniques, maintaining confidentiality and using tact, empathy, persuasion and reassurance.
• Observe, assess and respond to patients needs appropriately, escalating concerns to Nursing staff as required including instigating emergency procedures as per policy.
• Organises self and supervises other junior staff or learners in general work tasks or when delivering patient care with supervision from nursing staff.
• Prioritises a range of delegated clinical care duties.
• Acting on own initiative, undertake personal care duties and support activities of daily living, e.g. mouth care, personal hygiene and toileting needs, demonstrating person centred care.
• Assist the registered healthcare practitioners with clinical tasks, follow care plans, notice and report changes, assist with risk assessments, obtain samples and some specimens.
• Safely deliver care duties including manoeuvring of patient equipment such as hoists and wheelchairs.
• Gather evidence to assist registered healthcare practitioner in obtaining a patient/client history.
• Undertake delegated procedures as required within the limits of required training and measured competence e.g venepuncture / ECG recording / blood glucose monitoring, clinical observations, taking specimens, escalating any abnormalities to the registered nurse.
• Support of patients feeding, diet and nutritional needs and accurately record patients nutritional intake and fluid intake and output, noticing and reporting changes to the nursing staff.
• Ensure patient property is managed as per Trust policy.
• Monitor levels of supplies and order supplies for the department as appropriate
• Demonstrates own duties to new starters, contributing to the learning environment. Where requested, supports/supervises work of students and other junior staff.
• Occasionally participates in audits, surveys, development activities.
• To work in line with Trust policies and procedures
• Contributes to maintaining a safe, healthy working environment.
• Follow the principles for implementing a duty of care, always acting in the best interest of individuals to ensure they do not come to harm.
• Work in partnership with the individual, their carers/ families and the wider healthcare team.
• Maintain and further develop your own skills and knowledge through development and learning activities; maintain evidence of your personal development and actively prepare for and participate in appraisal.
• Participate in team handovers.

Person Specification

Qualifications

Essential

• NVQ level 3 Health and Social Care or equivalent
• Care Certificate (equivalent to level 1)
• Literacy and numeracy functional skills level 2 or equivalent

Knowledge & Experience

Essential

• Knowledge of personal care and related procedures
• Demonstrable experience of working in a patient care/health related role
• Knowledge of relevant legislation related to healthcare
• Experience of working in a team

Skills

Essential

• Ability to communicate effectively in both verbal and written formats
• Good interpersonal skills
• Able to work within a team
• Experience of supporting junior staff and learners
• Able to accept direction and guidance
• Aware of own limitations
• Flexible in working hours
• Able to prioritise own workload and manage time effectively
• Flexible, adaptable and responsive to change
• Reliable and professional
• Ability to cope in stressful and challenging situations
• Inclusive and non-judgmental
• Punctual, motivated and committed
• Effective role model demonstrating Trust values
• Basic IT skills

Other

Essential

• Frequent moderate effort for several long periods during the shift such as manual handling patients to supporting patient's personal care.
• Concentration, focus and frequent record keeping requirements. Carrying out time critical tasks.
• Aware that developing resilience to distressing situations is necessary without losing the ability to care compassionately.
• Aware of the process for accessing staff health and wellbeing support
• Daily exposure to distressing situations which may include challenging behaviour, care of chronic health conditions, patient end of life care/care after death.
• Able to carry out direct clinical care as required on ward or department

Job summary

Staff Nurse - Ward 10b

37.5 Hours

Maternity Cover Until October 2027

We are looking for enthusiastic, ambitious, passionate and motivated individuals to join our dynamic nursing team.

Ward 10B is a busy surgical ward with a dedicated surgical assessment unit.

Main duties of the job

Assisting in the delivery of a patient-centred, clinically effective and dynamic service from admission to discharge, you should be caring, compassionate, forward thinking, well organised and have a positive attitude towards flexibility and change.

You will be delivering evidence based nursing care to a variety of general surgical, urology and colorectal patients in an exciting, challenging but supportive environment.

In return we can offer you access to training and development programmes which support your career progression.

So why not join our team and really make a difference.

About us

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.

We strongly believe that the communities we serve should all have access to Five Star Patient Care.

Our Services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

o Rated Outstanding by CQC Inspection August 2018

o Top 100 places to work in the NHS (NHS Employers & Health Service Journal)

o National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme

Job description

Job responsibilities

Please ensure you have read through the attached Job Description and Person Specification before submitting your application.

Advertising date: 26th October 2026

Closing date: 8th November 2026

Shortlisting date: 12th November 2026

Proposed Interview date: 19th November 2026

Please note, this post may close earlier than advertised if a sufficient number of applications are received.

Person Specification

Qualifications

Essential

• 1st Level Registered Nurse (degree/diploma)
• Current NMC Registration
• Evidence of continuing professional development

Knowledge

Essential

• Able to demonstrate knowledge of NMC professional standards for practice contained within the code.
• Experience of working in a clinical environment
• Understand requirements for NMC professional Revalidation
• Experience of working within a multi-disciplinary team
• An understanding of national, regional, and local NHS issues
• Experience of providing and receiving complex, sensitive information

Skills

Essential

• Excellent communication skills with the ability to network and build relationships at all levels.
• Effectively prioritises and co-ordinates own workload.
• Ability to de-escalate complex situations
• Ability to communicate effectively (written, verbal and non verbal communication) with patients/relatives and carers and all members of the multi-disciplinary team.
• Awareness of the need for confidentiality at all times
• Computer literacy e.g. experience of electronic patient record

Other

Essential

• Frequent moderate effort for several short periods of time such as manual handling of patients and equipment.
• Frequent concentration required for drug calculation and Administration.
• Dealing with frequent interruptions and competing demands
• Ability to work within highly distressing or emotional circumstances e.g. end of life care.
• Ability to communicate distressing information.
• Ability to communicate in a challenging environment
• Able to carry out direct clinical care as required on ward or department.
• Potential blood or body fluids exposure

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

The purpose of the job is to provide information, advice, support, assessment, interventions, andfollow-up for patients with spinal cord injury.The post holder will be required to continually develop and monitor the effectiveness of the spinal cordinjury services provided by the Trust.The post holder will be required to liaise and communicate effectively across multi-disciplinary teamsto ensure seamless and effective care for patients with spinal cord injury.

Main duties of the job

The Spinal Acute Outreach Practitioner will link the Northwest Regional Spinal Injuries Centre(NWRSIC) with patients and Multi professional teams in the three Northwest Major Trauma Centres(MTC), Intermediate Care Services, Primary, and Secondary Care. They will provide expert adviceon spinal cord injury management, education, and research at every level within the organisation aswell as having a strategic overview of patient need and bed capacity in all parts of the system.To take a lead role in each individual patient pathway for those referred to the NWRSIC.To assist in the development, implementation and monitoring of programmes of speciality-basedteaching ensuring learning objectives are achieved for all staff of the NWRSIC, carers, family, andexternal agencies.

About us

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites.

Our services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

• Rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme.

Details

Date posted

26 October 2026

Pay scheme

Agenda for change

Band

Band 7

Salary

£49,387 to £56,515 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

409-8362068

Job locations

Southport Hospital

Town Lane

Southport

PR8 6PN

United Kingdom

Job description

Job responsibilities

CLINICAL1. Ensure nursing care is delivered in an expert and professional manner compatible with currentresearch-based protocols and be responsible for maintaining accurate, effective andcomprehensive written nursing records by regularly evaluating nursing documentation inaccordance with the NMC / HCPC guidelines.2. Provide support and assessment for in-patients/day case/acute outreach patients.3. Provision of information, advice and support to in-patients and out-patients and their relatives andcarers.4. Provide support to ward staff, liaison between services.5. Develop and manage nurse-led services in assessment, diagnosis, treatment and follow-up ofpatients.6. Act as Key Worker to patients undergoing investigations and diagnosis of spinal cord injury.7. Provide support to services to ensure timely and appropriate pre-admission care, in-patientinterventions, and discharge planning.8. In conjunction with the Multi-Disciplinary Team, provide support to patients undergoing spinal cordinjury surgery and treatment.9. Ensure effective liaison and referral processes with other specialities for example the threeNorthwest Major Trauma Centres, Intermediate Care Services, Primary, and Secondary Care.2Page 2 of 410. Act on concerns raised by team members or service users taking appropriate action according toTrust Policies and Guidelines.11. Demonstrate and monitor competency in clinical skills including clinical examination required forthe post and work to define protocols and guidelines for example clinical examination, non-medicalprescribing.LEADERSHIP AND DEVELOPMENT12. Maintain professional competence, authority and credibility through clinical practice, acting as arole model and leader, providing supervision, support and mentorship to nursing staff.13. Contribute to the service development of Spinal Cord Injury services within the Trust.14. Promote and disseminate best practice within the Trust and external networks.15. Assist in the development, implementation and monitoring of evidence-based nursing practicestandards, guidelines, protocols, policies, and care pathways.16. Support Trust managers and NWRSIC leads to achieve appropriate targets for Spinal Cord InjuryService.17. Actively participate in peer review, clinical and managerial supervision.EDUCATION AND TRAINING18. Identify and provide support, advice, and teaching to nursing/AHPs and junior medical staff in thecare and management of patients with spinal cord injury.19. Contribute to in-house clinical skills programmes.20. Act as a mentor/supervisor for nurses/AHPs undertaking higher educational awards within thespeciality.21. Contribute to the pre-registration nurses educational experience, acting as a mentor for practiceplacements.CLINICAL GOVERNANCE22. To develop and implement clinical audit of own practice, protocols and procedures to demonstrateclinical effectiveness.23. Act on concerns raised by team members or service users taking appropriate action according toTrust Policies and Guidelines.24. Record and report incidents, accidents, or complaints to the Head of Nursing and act inaccordance with Trust Policy.25. Participate and lead in clinical research.26. To introduce and apply research findings to nursing practice where relevant.27. Act in accordance with the Nursing and Midwifery Code of Conduct/Professional Body at all times.28. Undertake appropriate mandatory training in infection control and comply with all Trust InfectionControl policies relevant to the post, particularly with regard to the Hand Hygiene Policy.29. Ensure compliance to all Trust Risk Management, Research Governance and Infection ControlPolicies and Procedures and abide by the Standards for Better Health.30. Responsible for ensuring own continuing professional development and identifying developmentneeds within the Trust knowledge and skills development review process.31. Contribute to the Trusts programmes for monitoring and ensuring adherence to ClinicalStandards, for example NICE Guidelines, Quality Surveillance Programme and National ServiceFrameworks

Job description Job responsibilities CLINICAL1. Ensure nursing care is delivered in an expert and professional manner compatible with currentresearch-based protocols and be responsible for maintaining accurate, effective andcomprehensive written nursing records by regularly evaluating nursing documentation inaccordance with the NMC / HCPC guidelines.2. Provide support and assessment for in-patients/day case/acute outreach patients.3. Provision of information, advice and support to in-patients and out-patients and their relatives andcarers.4. Provide support to ward staff, liaison between services.5. Develop and manage nurse-led services in assessment, diagnosis, treatment and follow-up ofpatients.6. Act as Key Worker to patients undergoing investigations and diagnosis of spinal cord injury.7. Provide support to services to ensure timely and appropriate pre-admission care, in-patientinterventions, and discharge planning.8. In conjunction with the Multi-Disciplinary Team, provide support to patients undergoing spinal cordinjury surgery and treatment.9. Ensure effective liaison and referral processes with other specialities for example the threeNorthwest Major Trauma Centres, Intermediate Care Services, Primary, and Secondary Care.2Page 2 of 410. Act on concerns raised by team members or service users taking appropriate action according toTrust Policies and Guidelines.11. Demonstrate and monitor competency in clinical skills including clinical examination required forthe post and work to define protocols and guidelines for example clinical examination, non-medicalprescribing.LEADERSHIP AND DEVELOPMENT12. Maintain professional competence, authority and credibility through clinical practice, acting as arole model and leader, providing supervision, support and mentorship to nursing staff.13. Contribute to the service development of Spinal Cord Injury services within the Trust.14. Promote and disseminate best practice within the Trust and external networks.15. Assist in the development, implementation and monitoring of evidence-based nursing practicestandards, guidelines, protocols, policies, and care pathways.16. Support Trust managers and NWRSIC leads to achieve appropriate targets for Spinal Cord InjuryService.17. Actively participate in peer review, clinical and managerial supervision.EDUCATION AND TRAINING18. Identify and provide support, advice, and teaching to nursing/AHPs and junior medical staff in thecare and management of patients with spinal cord injury.19. Contribute to in-house clinical skills programmes.20. Act as a mentor/supervisor for nurses/AHPs undertaking higher educational awards within thespeciality.21. Contribute to the pre-registration nurses educational experience, acting as a mentor for practiceplacements.CLINICAL GOVERNANCE22. To develop and implement clinical audit of own practice, protocols and procedures to demonstrateclinical effectiveness.23. Act on concerns raised by team members or service users taking appropriate action according toTrust Policies and Guidelines.24. Record and report incidents, accidents, or complaints to the Head of Nursing and act inaccordance with Trust Policy.25. Participate and lead in clinical research.26. To introduce and apply research findings to nursing practice where relevant.27. Act in accordance with the Nursing and Midwifery Code of Conduct/Professional Body at all times.28. Undertake appropriate mandatory training in infection control and comply with all Trust InfectionControl policies relevant to the post, particularly with regard to the Hand Hygiene Policy.29. Ensure compliance to all Trust Risk Management, Research Governance and Infection ControlPolicies and Procedures and abide by the Standards for Better Health.30. Responsible for ensuring own continuing professional development and identifying developmentneeds within the Trust knowledge and skills development review process.31. Contribute to the Trusts programmes for monitoring and ensuring adherence to ClinicalStandards, for example NICE Guidelines, Quality Surveillance Programme and National ServiceFrameworks

Person Specification

Our Values

Essential

• We are Kind
• We are Open
• We are Inclusive

Qualifications

Essential

• First level registered nurse / HCPC Registered Allied Health Professional
• Degree in health related area
• Post registration qualification in specialist area
• Teaching and mentor qualification eg. Level 6: Mentoring in Practice
• Advanced communications skills

Desirable

• Recognised counselling qualification eg Level 3: Diploma in Counselling Skills

Experience

Essential

• Clinical experience in specialty or Spinal Cord Injury related area
• Experience of ongoing continuing professional development
• Understanding of professional priorities and issues

Desirable

• Participation in service development and implement of change

Skills

Essential

• Ability to communicate unpleasant/sensitive information to patients in a variety of settings
• Able to influence and overcome resistance through application of communication skills
• Able to analyse data and provide written reports
• Intermediate IT skills in word processing and spreadsheets
• Able to prioritise, meet deadlines, use initiative and make decisions
• Knowledge of professional and NHS issues and policy relating to specialist areas
• Able to present information to professional groups
• Able to perform assessment, planning, implementation and evaluation of nursing care
• Able to participate/undertake clinical audit and research

Other

Essential

• Frequent sitting or standing in a restricted position, occasional moderate effort for short periods
• Walks, stands most of shift, occasionally maneuvers patients
• Ability to drive to all areas within the Northwest Region daily (Lancashire, Merseyside, Cheshire, Greater Manchester, Cumbria)
• Frequent concentration, work pattern unpredictable. Concentration for patient clinical work
• Occasional distressing/highly distressing or emotional circumstances. Deals with patient complaints, conveys unwelcome news, complaints, concerns arising from incident communicated to patients and relatives
• Occasional/frequent unpleasant conditions. Conditions relating to carrying out clinical/technical duties
• Extensive travel required across the Northwest
• Lone Worker

Person Specification Our Values Essential We are Kind We are Open We are Inclusive Qualifications Essential First level registered nurse / HCPC Registered Allied Health Professional Degree in health related area Post registration qualification in specialist area Teaching and mentor qualification eg. Level 6: Mentoring in Practice Advanced communications skills Desirable Recognised counselling qualification eg Level 3: Diploma in Counselling Skills Experience Essential Clinical experience in specialty or Spinal Cord Injury related area Experience of ongoing continuing professional development Understanding of professional priorities and issues Desirable Participation in service development and implement of change Skills Essential Ability to communicate unpleasant/sensitive information to patients in a variety of settings Able to influence and overcome resistance through application of communication skills Able to analyse data and provide written reports Intermediate IT skills in word processing and spreadsheets Able to prioritise, meet deadlines, use initiative and make decisions Knowledge of professional and NHS issues and policy relating to specialist areas Able to present information to professional groups Able to perform assessment, planning, implementation and evaluation of nursing care Able to participate/undertake clinical audit and research Other Essential Frequent sitting or standing in a restricted position, occasional moderate effort for short periods Walks, stands most of shift, occasionally maneuvers patients Ability to drive to all areas within the Northwest Region daily (Lancashire, Merseyside, Cheshire, Greater Manchester, Cumbria) Frequent concentration, work pattern unpredictable. Concentration for patient clinical work Occasional distressing/highly distressing or emotional circumstances. Deals with patient complaints, conveys unwelcome news, complaints, concerns arising from incident communicated to patients and relatives Occasional/frequent unpleasant conditions. Conditions relating to carrying out clinical/technical duties Extensive travel required across the Northwest Lone Worker

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Southport Hospital

Town Lane

Southport

PR8 6PN

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Southport Hospital

Town Lane

Southport

PR8 6PN

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job summary

An opportunity has arisen for dynamic, skilled individuals to join our friendly, caring team at the North West Regional Spinal Injuries Centre at Southport District General Hospital.

We are looking for caring and committed individuals who would like to expand their knowledge and skills within this challenging and rewarding environment. The ability to deal supportively with people of all ages and backgrounds, along with their families, in a period of unprecedented change is essential.

Communication skills and the ability to work as part of a multi-professional team are critical to the success of the role.

Previous experience of working within an acute hospital setting would be advantageous as this role involves expanded skills in caring for patients with spinal cord injury. You should have completed NVQ Level 3 in Healthcare / Care Certificate or equivalent or be undertaking the course with completion expected within 6 months of taking up post.

Main duties of the job

The Trust operates an 11.5hour rotational shift pattern for new recruits, with the opportunity for shorter shifts to ensure availability of staff throughout the 24hour period. Staff are expected to be flexible as internal rotation between day and night duty is in operation and weekend working is to be expected.

The Health Care Assistant role at the North West Regional Spinal Injuries Centre is a key part of the multi-professional team & vital in supporting the rehabilitation process for patients with spinal cord injury.

The role involves providing direct care on a daily basis to ensure patients are able to achieve their goals for personal hygiene, eating & drinking, skin care & mobilising in a wheelchair, with expanded skills undertaken by the Band 3 Health Care Assistant.

The Centre comprises of 43 Inpatient beds, including up to 9 Acute & Respiratory Care beds. In addition we have developed an Outreach Service that currently offers 8 beds in a community setting.

We provide acute care and rehabilitation services for individuals who have experienced a spinal cord lesion due to trauma or other mechanism.

There is an extensive rehabilitation service provided by a comprehensive Multi-Professional team with dedicated rehabilitation & therapy facilities within the department, including a fully equipped Gym, Hydrotherapy pool, Gait Orthosis equipment and Occupational Therapy assessment / treatment area.

About us

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.

We strongly believe that the communities we serve should all have access to Five Star Patient Care.

Our Services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

o Rated Outstanding by CQC Inspection August 2018

o Top 100 places to work in the NHS (NHS Employers & Health Service Journal)

o National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme

Job description

Job responsibilities

KEY DUTIES

• Work as part of a team and duties will be delegated by the registered healthcare professional.
• Act within the scope of your training and competence, knowing who to ask for help and support if you are not sure.
• Work within agreed ways of working, following relevant Trust standards, policies, and protocols.
• Communicate compassionately and effectively with individuals and their families, carers and health care practitioners using a range of techniques, maintaining confidentiality, and using tact, empathy, persuasion and reassurance.
• Observe, assess, and respond to patients needs appropriately, escalating concerns to Nursing staff as required including instigating emergency procedures as per policy.
• Organises self and supervises other junior staff or learners in general work tasks or when delivering patient care with supervision from nursing staff.
• Prioritises a range of delegated clinical care duties.
• Acting on own initiative, undertake personal care duties and support activities of daily living, e.g. mouth care, personal hygiene, and toileting needs, demonstrating person centred care.
• Assist the registered healthcare practitioners with clinical tasks, follow care plans, notice and report changes, assist with risk assessments, obtain samples and some specimens.
• Safely deliver care duties including manoeuvring of patient equipment such as hoists and wheelchairs.
• Gather evidence to assist registered healthcare practitioner in obtaining a patient/client history.
• Undertake delegated procedures as required within the limits of required training and measured competence e.g. venepuncture / ECG recording / blood glucose monitoring, clinical observations, taking specimens, escalating any abnormalities to the registered nurse.
• Support of patients feeding, diet and nutritional needs and accurately record patients nutritional intake and fluid intake and output, noticing and reporting changes to the nursing staff.
• Ensure patient property is managed as per Trust policy.
• Monitor levels of supplies and order supplies for the department as appropriate
• Demonstrates own duties to new starters, contributing to the learning environment. Where requested, supports/supervises work of students and other junior staff.
• Occasionally participates in audits, surveys, development activities.
• To work in line with Trust policies and procedures
• Contributes to maintaining a safe, healthy working environment.
• Follow the principles for implementing a duty of care, always acting in the best interest of individuals to ensure they do not come to harm.
• Work in partnership with the individual, their carers/ families, and the wider healthcare team.
• Maintain and further develop your own skills and knowledge through development and learning activities; maintain evidence of your personal development and actively prepare for and participate in appraisal.
• Participate in team handovers.

Person Specification

Qualifications

Essential

• NVQ level 3 Health and Social Care or equivalent
• Care Certificate (equivalent to level 1)
• Literacy and numeracy functional skills level 2 or equivalent

Our Values

Essential

• We are Kind
• We are Open
• We are Inclusive

Experience

Essential

• Knowledge of personal care and related procedures
• Demonstrable experience of working in a patient care/health related role
• Knowledge of relevant legislation related to healthcare
• Experience of working in a team

Skills

Essential

• Ability to communicate effectively in both verbal and written formats
• Good interpersonal skills
• Able to work within a team
• Experience of supporting junior staff and learners
• Able to accept direction and guidance
• Aware of own limitations
• Flexible working hours
• Able to prioritise your own workload and manage time effectively
• Flexible, adaptable and responsive to change
• Reliable and professional
• Ability to cope in stressful and challenging situations
• Inclusive and non-judgmental
• Punctual, motivated and committed
• Effective role model demonstrating Trust values
• Basic IT skills

Other

Essential

• Frequent moderate effort for several long periods during the shift such as manual handling patients to support patient's personal care
• Concentration, focus and frequent record keeping requirements. Carrying out time critical tasks
• Aware that developing resilience to distressing situations is necessary without losing the ability to care compassionately
• Aware of the process for accessing staff health and wellbeing support
• Daily exposure to distressing situations which may include challenging behaviour, care of chronic health conditions, patient end of life care/care after death
• Able to carry out direct clinical care as required on ward or department
• Potential blood or body fluids exposure

Job summary

MERSEY AND WEST LANCASHIRE TEACHING HOSPITALS NHS TRUST

RADIOLOGY DEPARTMENT

RADIOLOGY APPOINTMENTS CLERK - Band 2

37 hours (1 X WTE Mon - Fri including weekend / Bank Holiday rota)

Successful applicants will require a satisfactory enhanced disclosure from the Criminal Records Bureau.

Would you like to be part of our very friendly, hard-working, and forward-thinking Radiology Appointments Team? If yes - we have a full-time vacancy in this area of the Radiology Department.

The department provides a 7-day imaging service and therefore the post will include working across sites at both Whiston Hospital and St Helens Hospital's. Some evenings, weekends, and bank holiday duties on a rotational basis, are also included in the role.

Previous Applicants Need Not Apply.

The JD & PS are currently under AfC review and are subject to change.

Main duties of the job

The successful candidate will work as part of a well-established team to ensure the smooth running of this extremely busy department, booking appointments for a wide range of radiology procedures including Ultrasound - both obstetric and general, CT, and MRI scans to name a few, ensuring patients are booked within the diagnostic waiting times.

Applicants should be very hard working, enthusiastic and well-motivated with excellent organisational and communication skills, be able to work under pressure and to tight deadlines in a very fast-paced, ever-changing environment. An excellent telephone manner is a MUST, and a high level of computer literacy is essential.

About us

Mersey & West Lancashire Teaching Hospitals NHS Trustdelivers acute hospital care, intermediate care, community, and primary care services to a population of over 600,000 people with a combined workforce of around 9000 dedicated and skilled staff from 17 locations including Whiston, Southport & Formby, St Helens, Ormskirk and Newton hospitals.

The Trust provides regional services for burns, plastic surgery and spinal injuries to more than 4 million people across Mersey and West Lancashire, Cheshire, the Isle of Man and North Wales.

Our Vision is to deliver 5 Star Patient Care:

• CAREthat is evidence based, high quality and compassionate
• SAFETY that is of the highest standards
• COMMUNICATION that is open, inclusive and respectful
• SYSTEMS that are efficient, patient centred and reliable
• PATHWAYS that are best practice and embedded, but also respect the individual needs of patients

Our achievements include:

• Trust rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• Awarded National Preceptorship Accreditation (2023) for our Nursing & AHP Preceptorship Programme

Please see our Wellbeing & Benefits booklet for more information on our staff benefits. Accessible version available upon request.

Job description

Job responsibilities

KEY DUTIES

• Make appointments following appropriate imaging services pathways.
• Register patients on relevant Trust Information System or update details if patient already registered.
• Enter referrals promptly onto computerised Radiology Information System using waiting list coding.
• Ensure rapid justification of referrals by relevant radiographic staff to meet urgent/two week cancers.
• Send out partial/full booking letters as appropriate.
• Answer all appointment queries in accordance with departmental guidelines in a professional and courteous manner.
• When the patient is in contact with the appointment office:

• • Ask the appropriate clinical questions to assess appropriate preparation and time slot
  • Discuss with the patient a mutually convenient date and time
  • Book the appointment on the Radiology Information System
  • Send an appointment letter, appropriate literature and preparation to the patient.

• Arrange appointments for inpatient referrals:
  • Book appointment on the Radiology Information System
  • Liaise with the ward to arrange patient preparation and mode of transport
  • Access ADT to locate patient
  • Book porter on the Radiology Information System

• General Telephone enquiries relating to patient requests to re-arrange or cancel appointments.
• File referrals in date order once booking is complete.
• Filing and housekeeping of all paper and electronic documentation.
• Give general advice to Patients/staff in relation to appointments or re-direct to appropriate department/clinical staff.
• Ensure that all diagnostic targets are met.
• Deal with patients complaints over the phone on a first line basis or refer to the relevant department/member of staff. (N.B. may occasionally experience distressing situations).
• Code all stages of booking to enable statistical information to be produced so that the service may be monitored/improved.
• Awareness of Records Management, Information Governance, Caldicott, confidentiality and data protection.
• Adhere to all aspects of Patient Access Policy
• Liaise with consultants, wards, secretaries and other departments.

Person Specification

Our Values

Essential

• We are Kind
• We are Open
• We are Inclusive

Qualifications

Essential

• Educated to GCSE level or equivalent.

Desirable

• Customer Care NVQ

Experience

Essential

• Previous clerical experience
• Previous use of computer systems
• Able to deal with the public in person and via the telephone

Skills

Essential

• Good organisational skills
• Ability to relate effectively and communicate clearly and professionally at all levels.
• To be self- motivated.
• Ability to use own initiative
• To be organised with a logical approach to work.
• Able to work within a team environment / operate as a team member.
• To have standard keyboard skills.
• Can work well under pressure and remain calm in difficult situations

Desirable

• Knowledge of email systems and technology

Other

Essential

• Good communication and interpersonal skills
• Able to work under pressure and produce high quality work. And work to tight deadlines
• Pleasant telephone manner
• Comply with departmental policies and procedures

Job summary

An exciting and challenging opportunity has become available for an Appointments / Call Centre Officer within Patient Booking Services.

The post holder will be responsible for providing clerical and administrative support to the department. You will work closely with a wide range of staff across the Organisation, including other hospitals, GP services and mainly, our patients.

Previous applicants need not apply

Main duties of the job

To co-ordinate the booking of outpatient appointments for Medical/Surgical specialties across MWL Teaching Hospital NHS Trust. To schedule appointments ensuring that an efficient, timely and patient focussed service is provided and the clinical needs of patients are met in accordance with the current operating framework and the NHS constitution

The Appointments Department provides an operational service for MWL NHS Trust and other external Trusts. The Appointments department co-ordinates the outpatient appointment bookings for all specialties. This data is captured on a variety of computerised systems.

About us

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.

We strongly believe that the communities we serve should all have access to Five Star Patient Care.

Our Services

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

o Rated Outstanding by CQC Inspection August 2018

o Top 100 places to work in the NHS (NHS Employers & Health Service Journal)

o National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme

Job description

Job responsibilities

KEY DUTIES

• Enter tertiary referral letter details accurately onto the Patient Administration System (PAS) on a daily basis adhering to the timescales within the Trust Patient Access Policy and ensuring the outpatient entry is attached to the correct 18 week pathway with appropriate referral/pathway/referral source code.
• To deal with pending elective appointments and cancellations, liaising with all relevant staff (including Consultants, Outpatient Managers, Directorate Managers and clinical support staff). Escalating any issues/breaches to the Team Leader/Administration Services Co-ordinator.
• Meet/liaise with Consultants on a regular basis in order to manage outpatient clinics lists effectively whilst working within the Department of Health guidelines. Be responsible for the updating and accuracy on electronic systems.
• Independently compile clinic status lists 6 weeks in advance, taking into account the composition of lists to include, clinical urgency, diagnostic investigations, therapeutic investigations, complex procedures and 18 week referral to treatment target. Inputting information on to PAS and NHS e-referral.
• Liaise with Team Leader/Outpatient Manager and/or Directorate Managers to ensure clinic sessions are utilised when Consultants are on leave. If Consultants are on annual leave/professional leave ensure that Registrar/Staff Grade cover is in place prior to booking patients into clinic session.
• Book appointments using the PAS/NHS e-referral system and identify the type of outpatient appointment required. Obtain relevant reports/ information and request HRS/case notes. Update clinic of list changes due to cancellations/alterations. Frequently negotiate with nursing staff to provide additional outpatient clinics.
• Update the PAS system and NHS e-referral with all information following patient referral triage with all special requirements.
• To ensure management of all clinic requests/reductions/cancellations/clinic changes/patient requests are managed within sostenuto independently
• Order interpreters for patients attending outpatient clinics by e-mail.
• To arrange patient appointments by telephone/letter ensuring that patients are offered choice of date with reasonable notice in accordance with the current operating framework and the NHS constitution.
• Order all necessary equipment for appointments via Outpatient Managers by e-mail.
• Responsible for informing the Radiology/Cardio-Respiratory Department of additional clinics arranged.
• Take into account daily cancellations and alterations, contacting patients by telephone explaining in a polite and courteous manner reasons for cancellation. To follow the correct procedures and processes for all cancelled appointments and DNAs to ensure dates are re-booked and/or removed according to the Trust Patient Access Policy, escalating any issues.
• Manage Netcall reminder report ensuring outpatient slots are backfilled maximising outpatient capacity.
• Advise patients of all available options with empathy and discretion particularly when dealing with aggrieved patients regarding outpatient waiting list enquires. Significant conversations including outcomes are to be recorded on PAS.
• Monitor and maintain the Patient Target Lists (PTL) for each speciality and individual Consultants, including the maintenance of the RTT and liaise with Directorate Managers on a regular basis.
• Monthly validation of 18 week (PTL) for each speciality to maintain 18 weeks, ensure patient availability and/or still require appointment.
• Monitor and maintain the Outpatient waiting list reports for individual specialities ensuring that all patients are booked in accordance with Multi-Disciplinary Team guidelines and Department of Health guidelines.
• Book linked appointments foe ENT and Ophthalmology prior to appointment date.
• Complete data checks on computerised systems (PAS, NHS e-referral, EDMS) amending any changes e.g. appointment procedures, patient details, patient/hospital cancellations or time changes due to allergy risks etc.
• Complete Netcall cancellation report, slot availability report within ers, sostenuto, net account on a daily basis.
• ASI report managed independently within DOH guidelines for Paper Switch Off Compliance
• Management of pas admin reports, clinic changes/amendments for all specialty clinics and directorates
• Set up and amendments of clinic schedules on PAS system
• Training/mentoring of staff on all roles within the Appointments Department
• To ensure that all two-week rule referrals/upgrades are managed independently within DOH guidelines on PAS and NHS e-referral system.
• To ensure all case notes are requested and available for appointments in line with local standards and protocols. Ensure that any documentation in relation to the patient is sent to the Health Records Department to be scanned onto EDMS (Electronic Document Management System). To file all correspondence and documents, as required, thereby maintaining an effective filing system.
• Organise and order stationary items as appropriate.
• Deal appropriately with concerns from staff in line with Trust policy.
• To provide cover for colleagues during periods of annual leave and sickness. Mentor and train relevant staff as required by the Team Leaders or Administrative Services Co-ordinator.
• Participate in call centre rotation.
• Liaise with other hospitals both NHS and private, GPs, secretarial, clerical, wards, and cancer services.
• Following PTL meeting, complete actions for individual specialities and update capacity for Directorate Managers.
• To work in a flexible manner in accordance with the Trust policy.
• Any other duties required by Line Manager.

Person Specification

Our Values

Essential

• We are Kind
• We are Open
• We are Inclusive

Qualifications

Essential

• Educated to GCSE level and/or equivalent qualification and/or equivalent experience
• NVQ Level 2 in Business Administration and working towards Level 3 and/or equivalent knowledge through formal training and/or experience

Knowledge & Experience

Essential

• Call Centre experience
• Excellent IT skills with knowledge and experience of Microsoft office products
• Previous clerical experience

Desirable

• Previous NHS experience
• Knowledge of medical terminology
• Experience of mentoring and training staff

Skills

Essential

• Word Processing Skills
• Self-motivated and able to work with limited supervision
• Ability to use own initiative and respond to new challenges
• Ability to manage/prioritise own workload
• Excellent communication skills
• Ability to accurately maintain computerise and manual systems
• Ability to work as part of a team

Desirable

• Ability to mentor and train staff
• Excellent time management skills
• Excellent interpersonal skills