Job description

Job responsibilities

KEY DUTIES

Operational Planning

• To contribute to the development of a HR plan that is aligned to the service delivery objectives and standards required by the Trust.
• Facilitate the provision of workforce information to enable the development of workforce plans.

HR Service Delivery

• To support and lead on a variety of key HR projects to enhance the employee experience and continually improve HR services.
• To Prepare and present project documentation
• Support managers with disciplinary, grievance and respect at work investigations, and participate in formal hearings and appeals as required
• Provide an Employment Advisory service on of terms and conditions of service, Trust Policies and procedures and HR best practice
• Support managers in the provision of advice to improve the capability and conduct of the workforce.
• Support the divisions in improving the health and wellbeing of their workforce by managing sickness absence in line with Trust policy by: -

-Facilitate the provision of timely and appropriate workforce information to managers on attendance

-Maintain accurate and up to date absence monitoring and management information to support managers in optimising attendance

-Providing advice on short term and long-term sickness management issues

-Coordinating the sickness review meetings and capability hearings

-Advise on ill health retirement/medical terminations as appropriate

• Provide guidance to managers and staff on the consultation process for the management of change.
• Provide support by assisting with documentation, attending consultation meetings and one to one meeting as required.
• Identify staff requiring redeployment, and liaise with the recruitment team to ensure access to suitable alternative employment
• Maintain accurate HR records and filing systems, and keep up to date the Employee Relations tracker/ case log
• Implement & monitor compliance in relation to data protection, equality and diversity and other HR related legislation.

Policies & Procedures

• Comment on and contribute to the review and development of HR Policies and Procedures
• Provide advise the managers on the development of job descriptions and personal specifications in line with Agenda for Change job evaluation scheme.
• Advise on banding issues and the Agenda for Change Job matching and evaluation system, attend matching and evaluation panels as required

Service Improvement & Change Management

• Support designated area of responsibility in modernisation, new ways of working and continuous improvement of the service.
• Contribute to the improvement activity & new ways of working to improve the efficiency and effectiveness of the HR department.
• Seek customer service feedback from designated area of responsibility and make recommendations to the HR Business Partner.
• Support managers in the development of structures, roles and responsibilities that reflect the principles of good organisational design and are agreed within establishment plans.
• Undertake and participate in projects as required.
• To continually promote equality and diversity and undertake equality impact assessments when required

Communications, Partnership & Staff Involvement

• Develop & maintain effective internal and external communication networks to support the delivery of the HR Strategy.
• Work in partnership with Staff Side representatives and support managers in the implementation and monitoring of partnership working.
• Work closely with other HR Colleagues to ensure a seamless HR Service to divisions optimising opportunities for working collaboratively towards the provision of an integrated HR & OD service
• Work in collaboration with key stakeholders such as Pay & Staff Services, Health, Work and Wellbeing, Workforce Planning, Equality Lead and Learning & Development

Performance Management

• Contribute to the development and achievement of any HR targets or performance indicators
• Ensure the provision of accurate and timely information to designated area of responsibility
• Support managers in the analysis of HR metrics/ statistics, highlighting any trends.
• Support managers in the development of action plans to address any areas which require improvement
• Coach and guide managers on specific employment relations issues emphasising the importance of good record keeping and data protection.

Teamwork & Development

• Be responsible for own development, including attendance at mandatory training and continually keep up to date with changes to employment legislation and best practice.
• Support HR colleagues in their continuous professional development including the Employment Services Administration team within HR Directorate

PROFESSIONAL RESPONSIBILITIES

• Maintain Professional Registration
• Adhere to relevant Code of Practice of Professional body

ADMINISTRATIVE RESPONSIBILITIES

• Work in partnership with managers to ensure the timely completion of HR documentation.
• Work in partnership with managers and Pay & Staff Services to ensure accurate and timely processing of pay adjustments, incremental point changes, removal/ addition of protection on pay/ hour of work.
• Assist managers in the resolution of contractual queries
• Facilitate the monitoring of regular report on contractual matters, i.e., ETWD compliance, Employment Checks, Fixed terms contracts and Secondments, highlighting any areas of concern.

TEACHING & TRAINING RESPONSBILITIES

• Deliver training sessions on HR policies and procedures

Person Specification

Qualifications

Essential

• Educated to degree level and/or equivalent qualification and/or equivalent level of experience
• CIPD Level 5 qualified or willingness to work towards
• Evidence of continuing professional development or equivalent experience

Knowledge & Experience

Essential

• Operational HR experience gained within a unionised environment

Desirable

• Employee Relations Experience
• Experience of working in a HR role in the NHS or public sector organisation
• Experience of HR across more than one area of expertise e.g., employee relations, recruitment, organisational

Skills

Essential

• Excellent communication skills
• Well organised and ability to work under pressure
• Sound knowledge of employment law and HR best practice
• Employment relations - staff side partnership working
• Ability to analyse and interpret HR statistics
• Competent user of Information Technology
• Knowledge of NHS terms and conditions of employment
• Good understanding of the challenges affecting the NHS
• Good interpersonal skills and ability to develop good working relationships with people at various levels
• Ability to plan effectively and work to tight deadlines
• Excellent attention to detail
• Achievement focused

Desirable

• Knowledge of TUPE legislation
• Knowledge of capacity/resource planning; re-organisation/redundancy handling
• Negotiation skills

Other

Essential

• Flexible approach to work
• Ability to travel to attend meetings off site by own car/access to assisted driver

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Whiston Hospital or Southport Hospital

Warrington Road

Prescot

L35 5DR

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

KEY DUTIES

• Monitor appointments and ad hoc community visits.
• Support the frailty medical team and the Consultant Practitioner in their day-to-day work.
• Type follow up letters via dictation for the clinical team.
• Update EMIS / Careflow (and other potential future EPR systems) and spreadsheets with patients data.
• Ad-hoc clerical duties to include participating in MDT, facilitating meeting, actions as appropriate.
• Support the admin coordinator who is responsible for organising patient attendance for Frailty Falls clinic ensuring that the diagnostic investigations are scheduled appropriately for clinical needs. This will involve telephoning and booking appointments using a number of computerised systems.
• To compile and update waiting lists for necessary diagnostics procedures. Monitor patient lists from Monitor referrals from the NHS e-referral system.
• Deal efficiently and effectively with telephone calls (patient, consultants, secretaries, GPs etc.). Ensuring confidentiality is strictly maintained and complying with Data Protection Act.
• Contact patient to offer appointments that are convenient, agree and book date and arrange for letter and appropriate literature to be sent to the patient.
• Ensure that all patients are offered a choice of date and time for their admissions with reasonable notice within the relevant NHS maximum waiting times.
• Telephone patients with details of cancellations/admissions when required.
• Cancel and re-arrange admissions/attendance as and when needed (via ward, consultant, patients etc.). Liaise with Team Leader and Administration Service Co-Ordinator over late cancellations and arrange any backfilling if appropriate.
• Ensure all cancelled day case admissions or out-patient attendances (both patients and hospital initiated) and DNAs are followed up and recorded efficiently.
• Provide general advice and guidance to patients and relatives on admissions/attendance.
• Inform wards, secretaries, consultants and the Frailty team of all arranged attendances or any changes/cancellations.
• Recording, accessing and updating Patient Information on Careflow and EMIS system in a timely and accurate manner.
• Cover colleagues in other Frailty Admin Services.
• When booking urgent patients, ensuring wards, TCI requirements, operational services, are aware of patients attendance/admissions.
• Keep electronic diaries up to date.
• Liaise with all other staff clerical, secretarial, wards, GPs, Community Nurses and other Clinical Staff.
• Use computer software/systems word, excel, Emis/ Careflow / Careflow Connect.
• Maintain a safe environment within the workplace whilst adhering to Health and Safety policy.
• Cover colleagues sickness/annual leave when necessary.
• Ensure all up to date Trust and Departmental policies and procedures are adhered to.
• Performing all ad-hoc clerical duties as required i.e. E-mail, photocopying, typing and telephone calls.
• Ordering, organising and monitoring equipment for teams including EBME checks and equipment for new starters.
• Minute taking at meetings and typing up, typing up action plans.
• Typing up action plans.

ADMINISTRATIVE RESPONSIBILITIES

• Ensure patient activity is recorded real time on relevant Trust Information System.

TEACHING & TRAINING RESPONSBILITIES

• Take part in Trust appraisal process, agreeing objectives and a personal development plan annually.
• As required, attend regular mandatory training and other training courses relevant to the job.

RESEARCH & AUDIT

• Participate in and assist in audits

Person Specification

Qualifications

Essential

• Educated to GCSE level/NVQ Level 2 and/or equivalent qualification and/or experience
• NVQ 3 in Customer Care or equivalent knowledge through training and experience

Knowledge and Experience

Essential

• Previous clerical experience
• Able to deal with the public in person and via the telephone
• Management of patient appointments and staff diaries
• Experience of taking and typing minutes of meetings

Desirable

• Knowledge of medical terminology
• Previous NHS experience
• Experience of mentoring and training staff

Skills

Essential

• Significant Word/ Excel skills
• Manage/prioritise own workload
• Ability to accurately maintain computerised and manual systems
• Ability to manage difficult/sensitive situations
• Time management skills
• Can work well under pressure, produce high quality work and remain calm in difficult situations
• Self-motivated and able to work with limited supervision
• Able to use own initiative and respond to new challenges
• Excellent communication skills

Other

Essential

• Ability to build and maintain good working relationships
• Able to work the hours and duties required by the post
• Ability to travel to various Trust locations by own car/driver assisted

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

MWL Trust - Various Sites

Prescot & Southport

L35 5DR

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please ensure you have read through the attached Job Description and Person Specification before submitting your application.

Advertising date: 27th August 2026

Closing date: 30th September 2026

Shortlisting date: 1st October 2026

Proposed Interview date: 3rd November 2026

Please note, this post may close earlier than advertised if a sufficient number of applications are received.

Person Specification

Qualifications

Essential

• Full GMC registration at the time of appointment
• MBBS or equivalent medical qualification
• MRCP or equivalent medical qualification
• Clinical supervisor qualification
• MD/PHD or equivalent medical qualification

Desirable

• Formal teaching qualification (e.g. PG cert / MEd)

Knowledge & Experience

Essential

• ATSM in Advanced Labour Ward Practice
• Training and experience to independently manage gynaecology emergencies during on-call
• Evidence of administrative experience
• Evidence of continuing participation in Clinical governance in maternity and Gynaecology
• Evidence of continuing supervision of Junior Medical Staff and / or medical students
• Familiarity with current trainee and medical student curriculum

Desirable

• ATSM in fetal medicine labour ward lead, high risk pregnancy or Maternal medicine
• Intermediate US scan training in fetal medicine
• Formal training / experience in management
• Evidence of root cause analysis training
• Formal leadership qualification

Skills

Essential

• Ability to communicate effectively with colleagues, patients, relatives, GPs, nurses, and other agencies.
• Supportive and tolerant
• Ability to work within a multi-disciplinary team
• Caring attitude to patients, prioritising patient safety

Desirable

• Evidence of submission of clinical / quality improvement projects for poster / oral presentation at regional or national events
• Evidence of involvement in research e.g., recruited NIHR trials participants

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Ormskirk District General Hospital

Dicconson Way, Wigan Road

Ormskirk

L39 2AZ

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

CORDINATION OF SERVICES

• Co-ordinate and track patient pathways, in particular during the diagnostic period, under the supervision of the Nurse Specialist.
• Pay particular attention to complex patient pathways which may need close monitoring and re-adjustment to maintain optimal pathway standards.
• Liaise closely with the MDT co-ordinator ensuring robust systems of notification and where appropriate co-ordinate transfer of care.
• Under supervision of the CNS deliver patient-centred support and education as necessary to non-complex patients, and in some cases, complex patients.
• Encourage and support active and healthy lifestyle choices.
• Support patients and their families to understand what signs, symptoms or situations to be aware of that would indicate concern.
• Advise patients and their families on how to make contact with the Trust when they feel that there are delays in their pathway or require additional information.
• Advise patients and their families on how to make contact when they feel that their condition or needs have changed, including what to do out of hours.
• Ensure that the patient, where applicable, follows the optimal care pathway, and escalate if any issues arise or there are any delays. Navigates the complex health and social care system, both during and following completion of cancer treatment, by building relationships with professionals and facilitating access to these services including generating referrals on the persons behalf where necessary.
• Provides practical and emotional support to the person living with cancer and their families. Recognises information needs may change over time and works with the person to ensure they have all the information and support they need at all stages of the cancer journey.
• Documents and monitors all aspects of care coordination and service delivery, supporting data collection, and how people living with cancer use the service, including care, support and follow up services they access.

COMMUNICATION

• Develop and maintain effective working relationships with clinicians, managers and others within department and Trust wide service users.
• Be the point of contact for all routine enquires facilitating communication and information flows, initiating and responding to correspondence and resolving enquiries.
• Organise incoming and outgoing mail both paper and electronic.
• Liaise with GPs/cancer services as appropriate.
• Liaise with patients and other consultants secretaries.
• Work with other support workers across the region to adopt best practice.
• Specifically assist the CNSs in coordinating care by tracking patient pathways and providing a point of access, including rapid re-entry into the system for those people identified as having urgent or specialist needs.
• Use good communication skills, and appropriate tools and procedures, liaising as appropriate with the CNS when non routine and refer complex decisions to the team for assessment and review.
• Provide basic telephone advice and refer on or sign-post to other sources of support.

EDUCATION AND TRAINING

• Demonstrate willingness to identify own learning and development needs and willing to undertake further study both formal and informal to meet these.
• Take responsibility for own learning and development by recognising and taking advantage of all opportunities to learn, including full participation in appraisal, supervision, action learning and by maintaining a professional/personal portfolio of learning.
• Assist with systems and processes to ensure that learning needs are identified and met and that all learning is planned, implemented, evaluated and shared in order to change and improve services according to changing health care needs.
• Advise patients on individual self-care management principles and provide consistent planned aftercare advice to reinforce and further promote this information.
• Deliver patient-centred, self-management support and education as necessary to patients.
• Support the delivery of patient and carer training and education.
• Demonstrate self-directed learning, actively seeking role development opportunities to enhance practice, knowledge and role progression.
• Identify personal education needs and skills development with the registered practitioner
• Demonstrate own activities to new or less experiences employees.
• Participate in patient and public involvement activities to promote the service including awareness and promotional events outside of the centre.

GOVERNANCE

• Support the team in the effective use of resources, e.g. budget, supplies and materials.
• Contribute to the development and maintenance of relationships with other departments, wards within the Trust and external agencies, charities, and regional cancer centres.
• Work collaboratively with clinical/non-clinical services internal and external to the organisation to provide a seamless service which is responsive to individual patients needs;
• Liaise with all members of the extended MDT to aid facilitation of a collaborative approach to the care of the patient.
• Be flexible in your approach, able to exercise initiative and demonstrate a consistently high standard of professionalism, being aware of the need for confidentiality and integrity.
• Comment on proposed changes to policies and procedures where required.
• Support and contribute to audit processes, governance, research, clinical research trials and service development.
• Provide a wide range of administrative and clerical support to the clinical team including data collection, stock taking, report writing, including annual report and operational policy.
• Support the MDT process to ensure compliance with cancer performance standards and reduce delays in the diagnostic pathway.
• Support the information needs of the individual cancer teams e.g. Quality surveillance programme and national audits.

Person Specification

Qualifications

Essential

• GCSE Level 4 or above or equivalent including Mathematics & English
• ECDL or equivalent experience
• Level 3 Health or Social care qualification (NVQ or similar)

Desirable

• Evidence of continued role development

Knowledge & Experience

Essential

• Relevant health or social care experience
• Efficient in use of Microsoft word, Excel, PowerPoint, outlook and internet
• Sound knowledge of medical terminology
• Understanding of patient centred care
• Good documentation and written skills

Desirable

• Previous medical secretarial or administrative experience
• Knowledge of relevant cancer treatments, interventions and terminology
• Knowledge of basic counselling

Skills

Essential

• Able to use own initiative and work without supervision
• Able to prioritise own work and work of others
• Possess excellent communication skills
• Ability to communicate both verbally and non-verbally daily with people at all levels
• Ability to adapt to change within a working situation.
• Good observation skills
• Practical problem solving skills

Other

Essential

• Able to work under pressure
• The post requires a frequent use of concentration
• Communicating with a wide variety of people including patients, carers, medical staff and the public
• The post holder may be exposed to sensitive, emotional circumstances when dealing with patients
• Demonstrate enthusiasm
• The post holder will work across clinics, attend meetings and also be office based
• Must be prepared to work across different hospital sites

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Southport Hospital

Town Lane

Southport

PR8 6PN

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For more information regarding the main responsibilities and requirements essential for this role please refer to the supporting documents heading and review the job description and person specification which will outline the duties of the role including a proposed job plan.

Mersey and West Lancashire Teaching Hospitals NHS Trust

£338 million (PFI) investment has re-built and modernised both Whiston and St Helens Hospitals, resulting in modern state of the art health care facilities for the treatment and care of patients. St Helens Hospital was completed in 2008 and Whiston Hospital in 2010. The hospitals include 887 inpatient beds with state-of-the-art CT and MRI facilities existing on both hospital sites. CT and MRI scanners at St Helens have also recently been upgraded including installation of a high field 3 Tesla MRI scanner. The DEXA scanner is also located at St Helens Hospital.

The Trust delivers acute hospital care, intermediate care, community, and primary care services to a population of over 600,000 people with a combined workforce of around 9000 dedicated and skilled staff from 17 locations including Whiston, Southport & Formby, St Helens, Ormskirk, and Newton hospitals.

The Trust provides regional services for burns, plastic surgery, and spinal injuries to more than 4 million people across Mersey and West Lancashire, Cheshire, the Isle of Man and North Wales.

As a Trust, our aim is to provide a high-quality service to all patients. We strive to meet the best standards for professional care whilst being sensitive and responsive to the needs of individual patients. Our valued workforce is recognised for their unique skills and talents with our teams of experts winning national awards on a regular basis.

Whiston Hospital

Whiston Hospital a busy teaching hospital which provides a comprehensive range of acute Medical and Surgical Services, Emergency Services, Maternity Services, Paediatrics and Medicine for Older People. The Regional Burns and Plastic Surgery Units are also based on this site. There is a Critical Care Unit consisting of ICU, HDU, CCU and an onsite Cardiac Catheter Laboratory. The stroke consultants deliver 24/7 thrombolysis to eligible patients presenting with acute stroke. There is a 30-bed Stroke Unit which accommodates both acute stroke patients and those with rehabilitation needs.

St Helens Hospital

St Helens Hospital is an Ambulatory Care Centre providing Intermediate Care and Day Surgery. Rheumatology, Dermatology and Diabetes services are based on this site and within easy reach of other acute specialties at Whiston Hospital.

Southport Hospital

Southport Hospital is a General Hospital that includes adults accident and emergency services, intensive care, and a range of medical and surgical specialities. There is also an outpatients service. The North West Regional Spinal Injuries Centre at Southport hospital provides specialist care for spinal patients from across the North West, North Wales, and the Isle of Man.

The hospital, which replaced the Southport General Infirmary and the Southport Promenade Hospital, opened in September 1988.

Ormskirk Hospital

Ormskirk Hospital is a General Hospital and provides womens and childrens services, including accident and emergency services, surgery, and maternity care.

The hospital provides these services for patients living across West Lancashire, Southport, and Formby.

Life in Merseyside and West Lancashire

Merseyside, which includes the great city of Liverpool, is within easy reach of North Wales, the Lake District and the Peak District and provides an interesting mix of rural and urban life.

Liverpool is a vibrant, music city which has undergone a renaissance in recent years and has recently been named European City of Culture.

High quality schools are available in and around Merseyside and West Lancashire. The area has many sports facilities including championship golf courses, several sailing clubs and one of the finest windsurfing venues in Britain.

People from Merseyside and West Lancashire are renowned for their friendliness and quick-witted humour and the region sports two of the finest football teams in the Premier League.

The town of St Helens is renowned for its glassworks and rugby. The district has a population of around 340,000 and is of mixed residential, industrial, and rural character. It is situated on the edge of Merseyside, between the open countryside of Cheshire to the south and Lancashire to the north.

Southport is a seaside town and has a population of around 90,000. Southport lies on the Irish Sea Coast and is fringed to the north by the Ribble estuary. Town attractions include Southport Pier, the second longest seaside pleasure pier in the British Isles and Lord Street, an elegant tree-lined shopping street. Southport today is still one of the most popular seaside resorts in the UK and hosts various events including an annual air show on and over the beach, the largest independent flower show in the UK and the British Musical Fireworks Championship.

Ormskirk is an historic Market town surrounded by beautiful countryside, reserves, and wildlife. Ormskirk has quaint village streets, winning restaurants and farm shops and is also home to the award-winning Edgehill University.

Distance to Liverpool City Centre:

From Whiston Hospital 13.3 miles

From St Helens Hospital 15 miles

From Southport Hospital 19.9 miles

From Ormskirk Hospital 18.1 miles

Distance to Manchester City Centre:

From Whiston Hospital - 26.6 miles

From St Helens Hospital 27.7 miles

From Southport Hospital 42.4 miles

From Ormskirk Hospital 35.4 miles

Person Specification

Qualifications

Essential

• Full GMC registration at the time of appointment
• Applicants must have entry on the GMC Specialist Register via one of the following: 1.Certificate of Completion of Training (CCT)~ (The proposed CCT date must be within 6 months of the interview) 2.Certificate of Eligibility for Specialist Registration (CESR) (CESR candidates must have written GMC confirmation upon successful application)
• PLS, APLS or equivalent qualification
• Instructor status for one or more of the life support courses

Desirable

• Instructor status for one or more of the life support courses

Knowledge and Experience

Essential

• Evidence of achievement of competencies by time of appointment in line with GMC standards/Good Medical Practice including: ? Good clinical care ? Maintaining good medical practice ? Good relationships and communication with patients ? Good working relationships with colleagues ? Good teaching and training ? Professional behaviour and probity ? Delivery of good acute clinical
• Clinical training and experience to manage, supervise and offer expert clinical opinion on patients presenting to the Paediatric Emergency Department
• Taking full independent responsibility for all patients in the Paediatric Emergency Department
• Advise and manage the efficient running of the Paediatric Emergency Department including leadership for junior doctors / clinical practitioners within the department
• Experience of supervising doctors and practitioners with the ability to teach clinical and practical skills as required
• Evidence of appropriate teaching experience
• Demonstrates ability to undertake robust audit within team structure

Desirable

• Evidence of feedback or peer review on these skills
• Experience of formally supervising medical students, F1, F2, ACCS and specialist trainees
• Evidence of relevant research e.g. presentations, publications in peer reviewed journals
• The ability to apply outcomes to clinical problems

Other

Essential

• Is up to date and fit to practise safely

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Whiston Hospital

Warrington Road

Whiston

L35 5DR

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please ensure you have read through the attached Job Description and Person Specification before submitting your application.

Advertising date: 25th August 2026

Closing date: 13th September 2026

Shortlisting date: 14th September 2026

Proposed Interview date: TBC

Please note, this post may close earlier than advertised if a sufficient number of applications are received.

Person Specification

Qualifications

Essential

• 1st Level Registered Nurse (degree/diploma)
• Current NMC Registration
• Evidence of continuing professional development

Knowledge & Experience

Essential

• Able to demonstrate knowledge of NMC professional standards for practice contained within the code
• Experience of working in a clinical environment
• Understand requirements for NMC professional Revalidation
• Experience of working within a multi-disciplinary team
• An understanding of national, regional and local NHS issues
• Experience of providing and receiving complex, sensitive information

Skills

Essential

• Excellent communication skills with the ability to network and build relationships at all levels
• Effectively prioritises and co-ordinates own workload
• Ability to de-escalate complex situations
• Ability to communicate effectively (written, verbal and non verbal communication) with patients/relatives and carers and all members of the multi-disciplinary team.
• Awareness of the need for confidentiality at all times
• Computer literacy e.g. experience of electronic patient record

Other

Essential

• Frequent moderate effort for several short periods of time such as manual handling of patients and equipment
• Frequent concentration required for drug calculation and administration
• Dealing with frequent interruptions and competing demands
• Ability to work within highly distressing or emotional circumstances e.g. end of life care
• Ability to communicate distressing information
• Ability to communicate in a challenging environment
• Able to carry out direct clinical care as required on ward or department
• Potential blood or body fluids exposure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

St Helens Hospital

Marshalls Cross Road

St Helens

WA9 3DA

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Our aim is to provide a high-quality service whilst making our patients feel empowered and included in their care, to ensure we achieve the best in everything we do. As a newly qualified Nurse, we can offer you; Preceptorship- New starters attend a Trust Induction, where they learn about the Trust, start developing their mandatory skills and begin to understand what will be expected of them in their new role. Staff will then progress onto Preceptorship, an excellent programme designed to facilitate efficient development of competence, confidence and expertise. Support will be given at a clinical level by a preceptor, and from a wider organizational structure including the preceptorship lead, clinical skills team, clinical practice development nurse and learning and development.

The Respiratory Directorate is an excellent environment for experienced nurses also. They may not have previous experience within respiratory, but they would be able to bring other knowledge and skills from other specialties. As described above, the same opportunities are available to experienced nurses. Nurses who may have previous experience within respiratory would have the opportunity to consolidate their knowledge and skills. They would be able to gain experience and develop within certain aspects of respiratory care that may not have been available to them in their previous role. This includes caring for patients in our high dependent units, where our patients may require non-invasive ventilation therapy.As part of your ward induction, you will be allocated a buddy/preceptor, who will be your named person who you can go to for support and advice. We are also keen for successful candidates to be kept up to date and invite you to attend ward meetings prior to your start date or welcome you in for informal visits whilst you are waiting to commence.

Person Specification

Our Values

Essential

• We are Kind
• We are Open
• We are Inclusive

Qualifications

Essential

• 1st Level Registered Nurse (degree/diploma)
• Current NMC Registration
• Evidence of continuing professional development

Knowledge and Experience

Essential

• Able to demonstrate knowledge of NMC professional standards for practice contained within the code
• Experience of working in a clinical environment
• Understand requirements for NMC professional Revalidation
• Experience of working within a multi-disciplinary team
• An understanding of national, regional and local NHS issues
• Experience of providing and receiving complex, sensitive information

Skills

Essential

• Excellent communication skills with the ability to network and build relationships at all levels
• Effectively prioritises and co-ordinates own workload
• Ability to de-escalate complex situations
• Ability to communicate effectively (written, verbal and non verbal communication) with patients/relatives and carers and all members of the multi-disciplinary team
• Awareness of the need for confidentiality at all times
• Computer literacy e.g. experience of electronic patient record

Other

Essential

• Frequent moderate effort for several short periods of time such as manual handling of patients and equipment
• Frequent concentration required for drug calculation and administration
• Dealing with frequent interruptions and competing demands
• Ability to work within highly distressing or emotional circumstances e.g. end of life care
• Ability to communicate distressing information
• Ability to communicate in a challenging environment
• Able to carry out direct clinical care as required on ward or department

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Whiston Hospital

Warrington Road

Prescot

L35 5DR

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Act as a point of contact for all queries relating to research studies within the Trust internal personnel and external organisations, resolving most queries independently or referring on to the most appropriate member of staff as appropriate.
• Supervise the research administrative service using own initiative, reporting any problems to the RDI Co-ordinator and/or RDI Manager as appropriate.
• Support the recruitment process for patients into research studies.
• Assist the Research teams in preparing study documents for ethical and trust approval.
• Co-ordinate and attend meetings, to support, and help to coordinate, the planning of the official opening of a study.
• Process all necessary internal and external approvals for research studies to be conducted within the Trust within nationally set timelines.
• Prepare and coordinate any local RDI reviews and obtain necessary internal approvals.
• Responsible for quality control, checking validity and completeness of the data to provide accurate data sets for statistical analysis.
• Co-ordinate appointments/meeting and provide reports when required.
• Collection and interpretation of patient information from notes to complete reports.
• Completing and sending Forms in a timely fashion to relevant Clinical Trials Units.
• Take action to obtain or correct missing or contradictory data while maintaining confidentiality.
• Create study logs and ensure data uploaded one on a regular basis.
• Ensure adequate study information supplied when required.
• Manage study amendments and update files.
• Ensure that study information is recorded appropriately on EDGE/REDA and other study information record systems, providing updates regarding study changes.
• Attend regular Research team meetings and provide regular updates and progress reports, taking notes/minutes when required.
• Ensure research protocols are adhered to, that all healthcare professionals involved in research comply with the NHS Research Governance Framework and that Good Clinical Practice (GCP) is implemented.
• Prioritise and manage data queries to resolution in a timely fashion
• Liaison with the Research team to clarify discrepancies and establish correct data collection.
• Monitor and maintain study databases and other records.
• Supervise the tracking of patients to predict when next data collection is required.
• Ensure that supplies are available with the correct specimen containers /bottles in preparation for future appointments.
• Co-ordinate the processes required for interventional studies.
• To assist in the maintenance of outcome monitoring databases and operational processes, which enable the recording of patient recruitment and completion of studies on behalf of the Research Management Team.
• Assist the RDI Manager in producing annual reports, annual plans and other departmental documents and presentations as required.
• General clerical and office duties including the maintenance of efficient filing systems.
• Liase with Clinical Trials Units, Clinical Research Associates and other non-trust staff.
• Undertake any other duties deemed relevant to the post and grade.
• Provide advice, guidance and assistance in the development of study specific patient tracking and data collection tools for use by the research team
• Coordinate the purchase of non-stock items for research studies
• Maintain stock control for both the department and research teams, including using the SBS system to re-order stock as required.

Person Specification

Qualifications

Essential

• Educated to GCSE standard/NVQ3 or equivalent experience
• NVQ/other relevant IT qualification

Knowledge & Experience

Essential

• Microsoft Office - Excel, Word and Teams
• Multidisciplinary working
• Previous experience in administration /Project work including minute taking
• Working knowledge and experience of the EU Clinical Trials Directive and GCP
• Working knowledge and experience of the UK Policy Framework for Health and Social Care
• Knowledge of the National Institute for Health Research
• Knowledge of the Health Research Authority and the Integrated Research Application System (IRAS)
• Prioritise workload
• Work with frequent interruptions
• Good time management and organisation skills
• Uses own and others time effectively
• Keep work systems up to date, neat and tidy
• Plans workload and tasks in a systematic way, ensure all tasks / activities are completed in a timely manner
• Demonstrable experience of working within a research environment

Desirable

• Knowledge of Local Clinical Research Networks
• Data Management experience
• Experience of supervising staff

Skills

Essential

• Good interpersonal skills
• Ability to liaise with other stakeholders
• Highly organised
• Team worker
• Ability to work under pressure/deadlines
• Initiative
• Reliable
• Good time-keeper
• Flexible in approach to work
• Meticulous attention to detail
• Organised -ability to deliver and maintain daily routine, work in a planned and structured way.
• Uses own and others time effectively
• Behave in a professional and courteous manner at all times.
• Plans workload and tasks in a systematic way, ensure all tasks Use systems and Tools to ensure records and audit trails are clear and up to date. / activities are completed in a timely manner
• Recognise own Limitations and seek advice when required ( team approach)
• Has a positive attitude to change management

Other

Essential

• Working knowledge of Microsoft office with keyboard skills
• There is a requirement for concentration where the work pattern is unpredictable. The majority of the tasks within the role require full attention due to the level of detail; although as first point of contact there will be numerous interruptions thought out the day which may require a change in task.
• Exposure to distressing or emotional circumstances is rare
• Ensure that other team members know how process & systems work
• Keep work systems up to date, neat and tidy
• Continual VDU use

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Whiston Hospital

Warrington Road

Prescot

L35 5DR

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

KEY DUTIES

• Maintain all operational procedures
• Enforce compliance with Waste Management Policy to meet the changing requirements as segregation requirements increase
• To comply with Hygiene and Food Safety Legislation
• Ensure compliance with Facilities Management standards
• Ensure compliance with HACCP
• Ensure effective delivery of services to service users and customers
• Maintain and improve all aspects of the service
• Participate in staff involvement groups for all aspects of the Trust Quality Strategy
• Observe legal requirements
• Responsible for the safe use of all equipment
• Ensure compliance and operational observance of safe working practices as detailed in all aspects of risk management
• Ensure all appropriate hygiene monitoring is carried out and recorded for every process
• Ensure compliance with national standards of cleanliness

TEACHING & TRAINING RESPONSIBILITIES

• To attend training courses as required and participate in annual refresher sessions in accordance with own Personal Development Review

LINE MANAGEMENT/SUPERVISORY RESPONSIBILITIES

• Provide guidance and a knowledge base for new and existing staff

FINANCIAL RESPONSIBILITIES

• To ensure economical use of all Trust resources
• Maintain and monitor stock levels to meet the demands of the service
• Distribute and maintain economic and effective use of chemicals and products
• Monitor and record food wastage

Person Specification

Qualifications

Essential

• Food Safety Level 2
• Basic Numeracy
• Basic Computer Skills

Desirable

• ECDL or equivalent
• HACCP Training

Knowledge and Experience

Essential

• Large scale food production
• Team working

Desirable

• NHS experience

Skills

Essential

• Customer Care Skills
• Ability to work under pressure
• Provision of a patient/customer focussed service
• Principles of Risk Management
• Communication
• Ability to instruct other less qualified staff or students

Desirable

• Cash handling abilities/use of cash registers

Other

Essential

• Physically demanding role
• Pushing and pulling trolleys/cages
• Varied deadlines and adhoc pressures
• Dealing with staff/customer issues
• Exposure to temperature variations
• Professional and hygiene awareness/appearance
• Varied shifts

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Ormskirk Hospital

Wigan Road

Ormskirk

L39 2AZ

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

ROU Asset register

To ensure that records relating to ROU asset capital accounting are accurately and effectively maintained on the Finance General Ledger and the Trusts ROU asset register including regular reconciliations to assist in the accurate production of the Trust Balance Sheet to the required reporting timetable.

To liaise with budget holders, Divisional managers and the Assistant Director of Finance to ensure continued accurate identification of additions, cessations, upgrades and replacements / damaged / obsolete ROU assets. The ROU asset register will be updated as necessary for such amendments.

Informing Assistant Director of Finance Financial Services of any issues that arise and help inform the resolution process.

General Ledger

Assist in the production of statutory annual accounts for the Trust. This will also include taking part in the national agreement of balances exercises.

Dealing with internal and external audit requirements as required.

Co-ordinating reconciliation of specific Shared Business Service and local balance sheet reconciliations especially salary sacrifice schemes.Internal (Management Accounts and payroll) and external (customers and suppliers) communications required when reconciling balance sheet accounts, for example, calculating and agreeing external recharges.

Knowledge of the use of control accounts and how to perform complex reconciliations required.

Reconciling certain balance sheet codes monthly actioning requirements such as journal corrections, raising sales invoices or other actions.

The ability to concentrate on complex financial information and calculations without loss of accuracy, for prolonged periods of time, with interruptions, is required.

Significant data analysis required with inputs into and exports out of the oracle finance system, Business Intelligence and creation/amendments of multiple excel spreadsheets.

Charity

Manage the Charitable Funds ledger system and the work of the Charitable Funds Officer.

Responsibility for the preparation of the Trusts Charitable Funds accounts in accordance with latest SORP.

Preparation of financial information for the Trusts Charitable Funds sub-committee.

Preparation of financial analysis for, and regular communication with, the Trusts Head of Charity.

Provisions

Create and maintain spreadsheets in order to provide an accurate calculation of provisions for accounts purposes e.g. pensions, employers and public liability claims against the Trust and permanent injury benefits awards referring to the latest technical accounting guidance.

Clinical and professional responsibilities

Maintain professional registrations as necessary.

Adhere to relevant code of practice of professional body.

Administrative responsibilities

Ensure all relevant procedure notes and associated forms are completed in line with departmental policy and audit requirements.

Teaching and training responsibilities

Actively participate in the annual performance development review to identify personal needs.

To attend Trust statutory and mandatory training sessions.

Line Management/Supervisory responsibilities

Day to day management of staff as required.Undertaking annual performance development reviews as necessary.

Person Specification

Qualifications

Essential

• CCAB qualification

Knowledge and Experience

Essential

• Significant financial accounting experience
• Supervisory experience
• Experience of working in NHS finance
• Experience of the Oracle General Ledger System including Business Intelligence
• Experience of providing training and support to others in own specialist area
• Evidence of planning and organising tasks required to achieve a specific outcome within a specified timeframe without direction from line manager
• Experience of analysing, interpreting and presenting complex data and producing robust forecasts
• Highly computer literate including MS Word, Excel, Access. Able to extract data, create and manipulate complex spreadsheets

Skills

Essential

• Good standard of communication skills including the ability to effectively communicate complex financial information to nonfinance managers
• Acts professionally in all dealings with colleagues and in liaising with external bodies; must be able to adapt style appropriately to deal diplomatically with senior personnel
• Good standard of written communications
• Excellent problem solving and analytical skills
• Well organised, able to plan and prioritise own workload
• Good negotiating and influencing skills
• Ability to work under pressure and to meet tight deadlines
• Ability to support change
• Ability to manage conflicting priorities
• Requirement to concentrate for long periods when inputting data and when analysing data/statistics

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Knowsley Community College

Stockbridge Lane

Huyton

L36 3SD

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For the main responsibilities and requirements of this position, please refer to the attached job description and person specification.

Person Specification

Our Values

Essential

• We are Kind
• We are Open
• We are Inclusive

Qualifications

Essential

• High standard of general education (to A-Level or equivalent)
• GCSE Level C or above in Maths and English
• Qualified full member of AAT or equivalent and actively studying for CCAB or CIMA qualification or equivalent experience

Knowledge and Experience

Essential

• Significant Financial Management experience
• Experience within a finance function of a large organisation
• Experience of providing training and support to others in own specialist area
• Evidence of planning and organising tasks required to achieve a specific outcome within a specified timeframe without direction from line manager
• Experience of analysing, interpreting and presenting complex data and producing robust forecasts
• Highly computer literate including MS Word, Excel, able to extract data, create and manipulate complex spreadsheets

Desirable

• Substantial NHS Finance experience working in a provider or commissioning NHS organisation in a relevant role
• Experience of the Oracle General Ledger System including Business Intelligence
• Experience of providing financial and /or business advice to clinical and / or budget holders

Skills

Essential

• Good standard of communication skills including the ability to effectively communicate complex financial information to non-finance managers
• Acts professionally in all dealings with colleagues and in liaising with external bodies; must be able to adapt style appropriately to deal diplomatically with senior personnel
• Good standard of written communications
• To be able to carry out business ensuring all accounting treatments are adhering to Generally Agreed Accounting Principles (GAAP) and International Accounting Standards (IAS)
• Excellent problem solving and analytical skills to identify weaknesses in the feeder systems to the General Ledger and management accounting processes and implement improvements
• Well organised, able to plan and prioritise own workload
• Good negotiating and influencing skills
• Ability to work under pressure and to meet tight deadlines
• Ability to support change
• Ability to manage conflicting priorities
• Ability to produce high quality financial information to managers and budget holders
• Ability to understand and interpret detailed financial information
• Excellent electronic records management

Other

Essential

• Ability to work effectively as a team player and the ability to work under own initiative.
• Demonstrate drive and enthusiasm
• Be willing to learn new skills and develop knowledge: committed to own and others continued professional development
• Concentration required for effectively multi-tasking, analysing data, writing detailed reports etc.
• The post holder has to be able to work successfully under pressure of time and resources
• The ability to get on with others and build good relationships with a wide variety of individuals both internal and external to the organisation
• Standard keyboard skills
• Occasional requirement to move office equipment
• Regular requirement for long periods of concentration are required for when exploring reports for accuracy
• Frequent interruptions in the form of telephone enquiries, Microsoft Teams calls and support required from colleagues
• Requirement to deal with difficult discussions concerning budgets
• Frequent requirement to travel independently across sites
• Requirement to use VDU equipment for a majority of the working day

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Knowsley Community College

Stockbridge Lane

Huyton

L36 3SD

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Supports the operational management of the Clinical Systems Team to deliver the Trusts objectives, making effective and efficient use of resources in the process.
• Leads the delivery of local requirements/enhancements for improving their designated clinical systems and data processes and supporting this process for the other corporate clinical systems in the Trusts portfolio.
• Contributes to the delivery of the Trusts IM&T strategic roadmap, taking a lead role for their designated corporate clinical system(s) as appropriate.
• Acts as the lead role in the day to day operational management of designated corporate clinical systems and providing cover for other corporate clinical systems as required.
• Assists in developing and managing the provision of facilitation and support programmes for new and existing staff in using corporate clinical systems within the Trust
• Liaises with the Clinical Systems Training Team to develop processes that ensure a smooth transition to new clinical systems for users and offers support to enable them to utilise clinical applications fully as part of their day to day working practices
• Develops data quality audits and action plans in conjunction with the Clinical Systems Manager and the Information team, to improve data completeness, accuracy and timelines, as well as reporting on performance in each of these areas.
• Assists in the administration of user access requests as required
• Provides expert, professional advice on clinical systems use, data quality and clinical coding standards to all staff within the Trust as required.
• Works with colleagues to ensure that delegated project tasks are completed to agreed timescales
• Ensures that all corporate clinical systems are configured to collect data that is statutory, mandated or contracted.

Communication & Relationship skills

• Receives complex information from system suppliers regarding the management, configuration and use of corporate clinical systems and explains the impact on the Trusts standard operating procedures of users of these systems to all levels of clinical and non-clinical staff throughout the Trust. Is able to negotiate, influence and persuade staff, as there are often changes to job roles, ways of working and recording standards that may or may not be welcome by the individual users, sections or departments.
• Liaises with all levels of clinical and non-clinical staff throughout the Trust to identify improvements to individual corporate clinical systems and clearly explains the required changes to third party system suppliers using the contracted methods as well as user group and other user forums as appropriate. Negotiates, influences and persuades other organisations in building a consensus with other organisations to support this Trusts proposed changes.
• The post holder liaises with third party suppliers and Trust staff in matters relating to both complex and general support issues, software releases, upgrades, testing and fixes. On occasion, this requires negotiation with other staff and/or suppliers on the availability of resources and schedules for implementation.
• Offers assurance to the IT senior team and appropriate Trust governance arrangements in relation to the resilience of the system with respect to the application of upgrades and downtime. Leads on the accurate and effective implementation of all new patches and upgrades to the supported systems
• Liaises closely with the suppliers of the supported systems to encourage good working relations and to ensure that systems are supported in accordance with relevant contractual obligations
• The post holder uses their own initiative to identify where improvements can be made to the operation of corporate clinical systems and informs the Senior Application Specialist accordingly
• Exercises their interpretation of policies and how they are implemented
• The post holder supports the delivery of internal and external service delivery targets that are geared to improving and progressing patient care, as well as contributing and working to achieve them.
• Represents the Clinical Systems Team in the IT Change Advisory Board as required
• Represents the Trust at supplier user group meetings, providing user-feedback and knowledge based input to discussions for future developments

Knowledge Training & Experience

• The role requires and maintains an in-depth knowledge of the Trusts corporate clinical systems through supplier led training on the management, configuration and maintenance of the application as well as its general use. This training is refreshed with any change or enhancements delivered by each upgrade or new release.
• The post holder supports the configuration of their designated corporate clinical systems to meet operational requirements, including process design, proforma development and role based access configuration (RBAC)
• The post holder has an excellent knowledge of the implications of information governance, registration authority, identity management, cyber security, national data standards and coding schemes on the use of the Trusts corporate clinical systems. Identifies and takes action to resolve any shortfalls or variations from the required compliance.
• The post holder supports the scoping of requirements for service development requests, gathering relevant information using various resources, reviewing issues that may hinder or assist the development or implementation of changes to clinical systems.
• The role leads the technical input, from a clinical systems perspective, to the development and ongoing maintenance and testing of interfaces between systems.
• Supports the identification of new functionality and technologies from supplier provided documentation, evaluating their relevance and potential benefits to the Trust.
• Identifies support trends (e.g. several calls about the same problem in a short space of time) and takes action to resolve or mitigate them.

Analytical & judgmental skills

• Applies their own expert knowledge and experience to analyse/investigate complex problem situations and provide advice and guidance to colleagues and users when appropriate
• Uses their judgement to assist in making decisions on the highly complex requirements posed by development needs, which may have no precedent or where there are conflicting opinions
• Offers opinion to the Senior Application Specialist on new industry standards and solutions for clinical systems to ensure that the long term strategy reflects the standards and solutions appropriate to this Trust.

Planning & Organisational skills

• The post holder supports the development of long term strategies and plans to develop corporate clinical systems and to implement new solutions to benefit a wide range of clinical and corporate users across the Trust.
• Leads the strategic planning in relation to the management and support of upgrades, bug fixes, new releases, testing and documentation for their designated clinical systems.
• Ensures that all changes to clinical systems are progressed in accordance with the IT Departments
• Change Management Process.
• Coordinates the internal IT resource in relation to formulating plans for upgrades/downtime.
• Works with colleagues in the IT Department to identify new opportunities for developing and refining corporate clinical systems for the Trust.
• The post holder is required to take a lead role in liaising with third party suppliers and Trust staff in matters relating to support issues, software releases, upgrades, testing and fixes.
• Contributes to the development, implementation and on-going maintenance of business continuity and disaster recovery arrangements and maintain the necessary knowledge, skills and training to carry out the required actions.
• Adjust own workload accordingly to meet the needs of the service.

Physical skills

• The role requires advanced keyboard skills, with accurate input and manipulation of data including application and database environments.

Patient and Public Involvement

• This role has incidental patient contact.
• The post holder has regular contact with business unit staff.
• The role represents the Trust at User Groups and staff in other Trusts with a similar strategy and similar clinical systems.
• Whilst working in the patient environment as part of their regular duties, the post holder acts in a professional manner, with particular reference to the principles of patient confidentiality and dignity and respect

Person Specification

Qualifications

Essential

• Degree/PGD (Post Grad Diploma) in Health Informatics or equivalent experience
• PRINCE 2 Foundation

Desirable

• PRINCE 2 Practitioner
• ITIL V2
• Trained to a supplier accredited level in one of this Trust's corporate clinical systems

Knowledge & Experience

Essential

• Highly developed specialist knowledge of small/mid-range/large hardware, operating systems and applications software
• Demonstrable experience of developing, managing and supporting EPR/PAS systems in an acute setting
• Effective management of large complex projects, involving multiple departments or clinical specialties and a clinical system used by an entire Trust.
• Extensive experience of management and decision making within a complex IT service, consisting of multiple, specialist teams, supporting a variety of clinical systems
• Substantial recent experience of design, implementation and managing clinical systems that are used Trust wide.
• Experience of dealing with user support enquiries routed through a central help desk and actively providing a resolution in conjunction with IT colleagues and system suppliers.
• Extensive understanding of change management processes and procedures, having led changes arising from upgrades to or implementation of a Trust wide clinical system.
• Understanding of the NHS information Governance framework and awareness of security and confidentiality issues
• Awareness of the requirements of GDPR, Data Protection Act 2018 and Caldicott standards as they apply to NHS systems
• Well-developed interpersonal skills - ability to deal with staff at all levels within the Trust, its Partner Organisations and with service providers, service users, and professional bodies outside of the Trust
• Ability to present complex or contentious information to large groups of staff
• Utilise strategies to deal with resistance to change
• Ensure teams of staff understand the need to deliver demonstrable service/system improvements within given time scale
• Negotiation skills - ability to motivate key stakeholders to ensure delivery of projects on time and within budget
• Ability to persuade senior managers and frontline staff of the importance of IM&T and successfully and positively managing change
• Excellent interpersonal and leadership skills

Desirable

• Demonstrable recent experience of developing, managing and supporting Medway EPR.
• Familiarity with the Data Security and Protection Toolkit requirements

Skills

Essential

• Communication skills both written and oral
• Ability to make judgements during complex and critical situations when a conflicting range of options may be available accepting full responsibility for actions taken to maintain the continuity and integrity of the systems.
• Excellent analytical skills
• Clear report writing with emphasis on non-technical translation
• Presentation skills using a variety of formats/equipment
• Provide specialist professional advice to a wide ranging audience
• Self-motivated and able to plan and manage own workload without direct supervision
• Ability to evaluate and select appropriate analytical methodologies and apply these to a range of situations requiring interpretation and comparison of a range of options
• Expertise in development and improvement measures
• Takes decisions on difficult and contentious issues where there may be a number of courses of action
• Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements appropriately
• Must be able to use initiative to decide relevant actions and make recommendations to senior management with the aim of ensuring a robust EPR.
• Excellent organisational skills and the ability to react to rapidly changing requirements

Other

Essential

• High computer use including word processing, spreadsheets and databases.
• Occasional requirement to support departments in situ following major upgrades
• Able to remain calm under pressure
• Managing changing and conflicting priorities and working to tight deadlines
• Prolonged concentration whilst checking documents and analysing complex data and statistics, with frequent and unexpected interruptions to deal with urgent business issues in response to senior management/clinical requests.
• Technical design skills requiring frequent periods of prolonged and intense concentration when addressing problems or design of highly complex functionality changes/developments
• Responding to challenging deadlines which change rapidly and require a substantial degree of flexibility.
• Dealing with staff during a course of work who may not be accepting of change
• Ability to work in an open plan office environment

Desirable

• Driver with a valid UK driving licence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Jubilee Court

Waterside

St Helens

WA9 1TT

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see Job Description and Person Specification

Advertising Date: 25th August 2026

Closing Date: 1st September 2026

Shortlisting Date: 2nd September 2026

Proposed Interview Date: TBC

Please be aware this vacancy may close early if a sufficient number of applicants is reached.

Person Specification

Qualifications

Essential

• MBBS or equivalent medical qualifications
• FRCS
• Applicants must hold full registration with the GMC at the time of application
• ATLS
• ST7 grade or above

Desirable

• JAG Colonoscopy accreditation/ Colonoscopy experience
• Robotic experience

Knowledge & Experience

Essential

• Knowledge/experience of managing General Surgical patients
• Experience and an understanding of audit
• Evidence of active participation in audit
• Evidence and an understanding of research
• Experience of applying sound clinical knowledge and judgment and prioritise clinical need
• Excellent technical competence/diagnostics skills and judgment required

Desirable

• Evidence of contributing to teaching and learning of others

Skills

Essential

• Communication skills, capacity to communicate effectively and sensitively to others, able to discuss treatment options with patients in a way they can understand
• Validated logbook documentation of surgical exposure to date
• Awareness of own limitations
• Judgement to work under pressure, capacity to work effectively under pressure and remain objective in highly emotive/pressurised situations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Whiston Hospital

Warrington Road

Prescot

L35 5DR

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

CLINICAL AND PROFESSIONAL

Accountable for administration and custody of medicines according to the Trust Policy,

including, the safe administration of oral, subcutaneous, intramuscular and intravenous SACT.

Provide a seamless, high-quality service from referral through to assessment, diagnosis,

treatment and review, referring to other specialists as required

Demonstrate safe, appropriate practice and specialist nursing advice using up to date

knowledge and evidence.

Make person centred, evidence-based judgements in partnership with others involved in the care process ensuring high quality care

• Support the Lead SACT Nurse in ensuring safe, effective SACT delivery across oncology and haematology settings.
• Undertake comprehensive holistic patient toxicity assessments, and ongoing evaluation of care needs in addition to administering SACT to maintain own competence
• Undertake UKONS telephone triage and give appropriate evidence based clinical advice and/or direct patients to an appropriate place of assessment and care.
• Provide education and assessment in SACT administration, including venepuncture, cannulation, and management of central venous access devices (e.g., PICC and TIVAD), including extravasation.
• Recognise, support and manage treatmentrelated toxicities, escalating to medical/ specialist nursing teams appropriately following MWL pathways.
• Work autonomously within professional guidelines, acting as a patient advocate at all times.
• Deliver difficult or sensitive information to patients and families with compassion and professionalism.
• Support the safe introduction of new SACT regimens and technologies into clinical practice.
• In keeping with the NMC Code of Professional Conduct and Standards of Proficiency for Nurse and Midwife Prescribers, keep up to date with best practice in relation to the management of conditions within his/her specialist area.
• Provide visible clinical leadership across SACT areas to support safe daily operations.
• Deputise for the Lead SACT Nurse during periods of absence within the scope of band 6 remit and capabilities by ensuring established projects and work programmes continue to move forward.
• Liaise with the Clinical Lead for SACT Services and other members of the senior Cancer Management and Clinical teams for advice and support in the absence of the Lead SACT Nurse.
• Contribute to the review of existing operational policies, pathways, and protocols and cascade information to all members of the SACT MDT.
• Participate in multidisciplinary, Trust, and network meetings related to SACT services.
• Deputise for the Lead SACT Nurse when required to ensure Clatterbridge Cancer Centre Initiatives are reviewed and disseminated to the MWL Cancer Servies.
• Establishing and maintaining professional working relationships with the Lead SACT Nurses (or equivalent) of neighbouring Trusts within the Merseyside and Cheshire Cancer Alliance.
• Promote patient & public involvement and embed feedback into service improvements.
• Support incident investigation, complaints responses, and development of resulting action plans.
• Maintain excellent communication with patients, carers, staff, and wider MDTs.
• Engage in continual personal and professional development, including annual appraisal
• Participate in mandatory and rolespecific training programmes.
• Demonstrate commitment to the Trusts values, policies, and governance standards.
• Promote risk management, ensuring the reporting mechanisms for clinical risk, incidents, and near misses are used effectively.
• Contribute to and support the implementation of safety measures and changes in practice that arise from the learning generated following incidents.
• Recognise signs of stress and the emotional impact of care in in self and others and take appropriate action, escalating to line manager as required.
• Utilise opportunities to support on-going professional development by undertaking delegated tasks for your line manager

ADMINISTRATIVE RESPONSIBILITIES

Contribute to the maintenance of an up-to-date SACT register of staff competent to administer SACT across MWL.

Ensure ESR competencies are up to date following staff annual reaccreditation.

Ensure the up-to-date and safe storage of annual reaccreditation paper/ electronic records.

Support the roll out and on boarding of The UKONS Electronic Passport across MWL for all SACT trained staff.

Maintenance of training logs following formal and informal teaching.

Assist in the writing and circulation of pertinent reports/ meeting minutes/ action logs as directed by the Lead SACT Nurse

Contribute to the maintenance of the Extravasation Database to ensure ease of data retrieval for quarterly QSP reporting.

TEACHING AND TRAINING RESPONSIBILITIES

Act as a specialist educational resource for clinical staff, patients, carers and relevant external agencies requiring advice or support on SACTrelated issues.

• Support the coordination and delivery of SACT training programmes for clinical staff across the organisation, including bespoke, group, and 1:1 sessions.

Ensure SACT delivery areas can access appropriate teaching, support and guidance, in accordance with the clinical area/departmental needs to agreed levels of skill and competence.

Ensure staff and patients where applicable are fully trained and assessed in using the range of equipment, consumable products associated with SACT administration.

• Contribute to developing training materials, presentations, policies, and educational tools under the direction of the Lead SACT Nurse.
• Support competencybased training in clinical skills required for SACT delivery.
• Assess clinical competencies in line with established SACT frameworks, devise bespoke learning action plans for staff who are not meeting the required level of competence and escalate concerns appropriately to the Lead SACT Nurse and Unit/Ward Manager.

RESEARCH AND AUDIT

• Support established audit, research, service evaluation and quality improvement activities within SACT services.
• Assist in developing, monitoring, and evaluating clinical standards, protocols, and guidelines.
• Ensure documentation standardselectronic and writtenmeet Trust and professional requirements.
• Support evidencebased practice and contribute to translating research/ audit findings into clinical care, disseminating relevant information to clinical staff.
• Provide and accept constructive feedback and use this to reflect on your own practice

Person Specification

Our Values

Essential

• We are Kind
• We are Open
• We are Inclusive

Qualifications

Essential

• First Level Registered Nurse
• UKONS SACT Passport (Annex 21)
• Teaching/ Mentoring/ Assessors Course/ Module

Desirable

• Level 6 or 7 post registration study in in Haematology/ Oncology or SACT related subject
• Leadership Qualification
• Intermediate/ Advanced Communication Skills

Experience

Essential

• Significant post registration experience in haematology/ oncology/ SACT and Specialist clinical knowledge across a range of procedures including current SACT assessment and administration, including and up-to-date annual SACT re accreditation. (Annex 21)
• Knowledge of local and national policy/guidelines relating to SACT
• Ability to assess, plan, implement and evaluate clinical care of patients receiving SACT with associated toxicities.
• UKONS Triage Training and Supporting Competency Assessment (Annex 21)
• Leadership experience and experience of deputising for senior staff
• Teaching Experience
• Experience of using electronic SACT administration Systems
• Up to date knowledge of current professional and clinical practice issues pertinent to SACT
• Experience of mentoring learners, competency assessment and supporting junior staff
• Commitment to independent learning and own professional development

Desirable

• Experience of Service/ Quality Improvement in clinical area.
• Experience of Audit
• Experience of clinical practice across multiple SACT settings (Day Case/ Ambulatory/ In-Patient)
• Involvement in professional networks, forums or groups

Skills

Essential

• Competent in venepuncture, cannulation, and management and troubleshooting of central venous access devices
• Strong understanding of SACT protocols, national standards and safety requirements
• Computer Literacy
• Strong communication and interpersonal skills to influence and support others
• Evidence of effective autonomous and multidisciplinary problem solving and decision making skills.

Desirable

• Knowledge of SACT-related research and emerging treatments
• Experience of developing teaching materials or leading training sessions

Other

Essential

• Willingness to work across all MWL sites
• Flexible for working patterns and adaptable to service needs
• Motivated, proactive and able to work under pressure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust