Job summary

Job Purpose

To provide effective day-to-day leadership and management of the reception and key administrative functions of the practice, ensuring the delivery of a high-quality, efficient and patient-focused service.

The post holder will oversee reception operations, staff management, rota planning, holiday administration, appointment management processes, patient communications and key IT functions. The role requires a hands-on approach, with the flexibility to support reception teams during periods of staff absence, increased demand and operational pressures.

The Reception Manager will play a key role in onboarding new staff, managing user access to clinical and non-clinical systems, supporting practice IT requirements and ensuring operational continuity across the practice.

Main duties of the job

Key Responsibilities:

• Reception and Front of House Management
• Staff Management and Supervision
• Rota Management and Workforce Planning
• Appointment and Patient Access Management
• IT Systems Administration and Support
• Operational Support
• Facilities and Premises Management

About us

Millbarn Medical Centre is a thriving and growing GP Surgery of 10,800 patients.

We have 4 GP Partners, 4 Salaried GP's and a wider workforce of 30, consisting of management, reception, secretaries, paramedic and more.

We provide not only NHS care but also Community ENT, Private ENT and Provate Dermatology onsite.

Details

Date posted

02 October 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A5209-26-0004

Job locations

Millbarn Medical Centre

Beaconsfield Medical Centre

Walkwood Rise

Beaconsfield

Buckinghamshire

HP9 1TX

United Kingdom

Job description

Job responsibilities

Reception and Front of House Management

Manage the day-to-day operation of reception services.

Undertake fixed shifts on reception and cover holiday and sick leave.

Ensure patients receive a professional, courteous and efficient service.

Monitor reception performance and patient access to services.

Support the implementation of practice policies and procedures.

Resolve routine patient concerns and complaints where appropriate.

Ensure reception processes are compliant with NHS, practice and information governance requirements.

Maintain service standards across telephone, face-to-face and digital patient contact channels.

Staff Management and Supervision

Provide day-to-day line management for reception staff.

Undertake staff inductions, training and ongoing support.

Manage staff attendance, sickness reporting and return-to-work processes.

Conduct probation reviews and performance discussions where delegated.

Identify training needs and coordinate development opportunities.

Promote a positive, supportive and high-performing team culture.

Support the Practice Manager with recruitment activities and interviews.

Prepare for and undertake annual staff appraisals, ensuring objectives, performance discussions and development needs are reviewed and documented.

Rota Management and Workforce Planning

Produce and maintain reception staff rotas.

Produce and maintain clinical rotas in advance and sign off with assigned GP Partner.

Upload all clinical rotas for practice, third party and support PCN staff into EMIS, ensuring all holiday, study leave and/or shift switches are included.

Ensure adequate staffing levels are always maintained, booking locum GPs as required.

Coordinate annual leave requests across the reception team and maintain accurate holiday records.

Arrange and manage cover for sickness, annual leave and other absences.

Monitor staffing capacity and escalate concerns to the Practice Manager.

Review workforce utilisation and recommend service improvements.

Appointment and Patient Access Management

Monitor appointment utilisation across the reception team in line with the surgeries booking protocols.

Support the management of appointment templates where delegated.

Monitor outstanding tasks and Kliniks to ensure appropriate response rates.

Coordinate the chasing of patient responses and appointment outcomes.

Support initiatives designed to improve access and reduce appointment wastage.

Work collaboratively with clinicians and administrative teams to improve patient pathways.

Manage ENT appointment pathways, ensuring booking lists are reviewed regularly, appointments are appropriately allocated and DNA (Did Not Attend) appointments are actioned promptly to minimise further missed appointments.

Coordinate patient recall programmes as directed by the practice and clinical teams, including vaccination campaigns, long-term condition reviews and other targeted care initiatives.

Monitor, collate and submit NHS Friends and Family Test returns and support the analysis of patient feedback to inform service improvements.

Produce and review activity reports and analyses, including ENT service and telephone data, to support service monitoring and improvement.

IT Systems Administration and Support

Act as a key point of contact for practice IT systems.

Set up new staff members on all required clinical and non-clinical systems.

Create, amend and remove user accounts in accordance with practice procedures.

Coordinate onboarding to ensure all system access, equipment and accounts are operational before staff commence employment.

Support staff in the use of practice systems and digital tools.

Liaise with external IT providers and support organisations to resolve technical issues.

Maintain records of user accounts, permissions and IT assets.

Assist with software updates, equipment deployment and system changes.

Support compliance with GDPR, Information Governance and Cyber Security requirements.

Maintain and administer patient arrival and call-in screen systems to ensure effective patient flow and communication within the practice.

Ensure all appointment types created within EMIS are appropriately mapped to NHS GPAD (General Practice Appointment Data) reporting requirements.

Systems include:

EMIS Clinical systems

NHS Mail

AccuRX

Microsoft 365

Docman

NHS Smartcards

Telephony systems

Clinical and administrative reporting tools

Google Forms

Operational Support

Support the Practice Manager in the delivery of practice objectives and service improvements.

Assist in reviewing and improving administrative processes.

Monitor workloads and identify operational risks.

Support business continuity arrangements.

Assist with practice audits, reporting and data collection activities.

Participate in meetings and contribute to service development initiatives.

Assist with and maintain key governance and system audits, including user access audits and system permissions reviews.

Reception Responsibilities

The post holder is expected to maintain competence in reception duties and provide direct operational support.

This includes:

Covering assigned reception shifts (minimum of 2 across the week)

Covering reception shifts during periods of absence, annual leave or operational pressure.

Answering incoming telephone calls.

Booking and managing appointments.

Processing patient enquiries.

Registering temporary patients and urgent registrations (when registration administrator not on site)

Managing patient Proxy Access.

Managing patient Opt-Out requests.

Managing incoming correspondence and documentation to the reception team.

Liaising with clinical staff regarding urgent patient matters.

Facilities and Premises Management

Develop and maintain a working knowledge of the practice premises, building systems and maintenance requirements.

Act as a point of contact for engineers, contractors and service providers attending the practice alongside the Practice Manager and PM Assistant.

Undertake weekly fire alarm testing and maintain associated records in accordance with practice procedures.

Support the Practice Manager with premises maintenance, health and safety compliance and facilities-related operational matters.

Assist with hands-on maintenance and operational tasks where appropriate to ensure the smooth running of the practice environment.

Job description Job responsibilities Reception and Front of House ManagementManage the day-to-day operation of reception services.Undertake fixed shifts on reception and cover holiday and sick leave.Ensure patients receive a professional, courteous and efficient service.Monitor reception performance and patient access to services.Support the implementation of practice policies and procedures.Resolve routine patient concerns and complaints where appropriate.Ensure reception processes are compliant with NHS, practice and information governance requirements.Maintain service standards across telephone, face-to-face and digital patient contact channels.Staff Management and SupervisionProvide day-to-day line management for reception staff.Undertake staff inductions, training and ongoing support.Manage staff attendance, sickness reporting and return-to-work processes.Conduct probation reviews and performance discussions where delegated.Identify training needs and coordinate development opportunities.Promote a positive, supportive and high-performing team culture.Support the Practice Manager with recruitment activities and interviews.Prepare for and undertake annual staff appraisals, ensuring objectives, performance discussions and development needs are reviewed and documented.Rota Management and Workforce PlanningProduce and maintain reception staff rotas.Produce and maintain clinical rotas in advance and sign off with assigned GP Partner.Upload all clinical rotas for practice, third party and support PCN staff into EMIS, ensuring all holiday, study leave and/or shift switches are included.Ensure adequate staffing levels are always maintained, booking locum GPs as required.Coordinate annual leave requests across the reception team and maintain accurate holiday records.Arrange and manage cover for sickness, annual leave and other absences.Monitor staffing capacity and escalate concerns to the Practice Manager.Review workforce utilisation and recommend service improvements.Appointment and Patient Access ManagementMonitor appointment utilisation across the reception team in line with the surgeries booking protocols.Support the management of appointment templates where delegated.Monitor outstanding tasks and Kliniks to ensure appropriate response rates.Coordinate the chasing of patient responses and appointment outcomes.Support initiatives designed to improve access and reduce appointment wastage.Work collaboratively with clinicians and administrative teams to improve patient pathways.Manage ENT appointment pathways, ensuring booking lists are reviewed regularly, appointments are appropriately allocated and DNA (Did Not Attend) appointments are actioned promptly to minimise further missed appointments.Coordinate patient recall programmes as directed by the practice and clinical teams, including vaccination campaigns, long-term condition reviews and other targeted care initiatives.Monitor, collate and submit NHS Friends and Family Test returns and support the analysis of patient feedback to inform service improvements.Produce and review activity reports and analyses, including ENT service and telephone data, to support service monitoring and improvement.IT Systems Administration and SupportAct as a key point of contact for practice IT systems.Set up new staff members on all required clinical and non-clinical systems.Create, amend and remove user accounts in accordance with practice procedures.Coordinate onboarding to ensure all system access, equipment and accounts are operational before staff commence employment.Support staff in the use of practice systems and digital tools.Liaise with external IT providers and support organisations to resolve technical issues.Maintain records of user accounts, permissions and IT assets.Assist with software updates, equipment deployment and system changes.Support compliance with GDPR, Information Governance and Cyber Security requirements.Maintain and administer patient arrival and call-in screen systems to ensure effective patient flow and communication within the practice.Ensure all appointment types created within EMIS are appropriately mapped to NHS GPAD (General Practice Appointment Data) reporting requirements.Systems include:EMIS Clinical systemsNHS MailAccuRXMicrosoft 365DocmanNHS SmartcardsTelephony systemsClinical and administrative reporting toolsGoogle FormsOperational SupportSupport the Practice Manager in the delivery of practice objectives and service improvements.Assist in reviewing and improving administrative processes.Monitor workloads and identify operational risks.Support business continuity arrangements.Assist with practice audits, reporting and data collection activities.Participate in meetings and contribute to service development initiatives.Assist with and maintain key governance and system audits, including user access audits and system permissions reviews.Reception ResponsibilitiesThe post holder is expected to maintain competence in reception duties and provide direct operational support.This includes:Covering assigned reception shifts (minimum of 2 across the week)Covering reception shifts during periods of absence, annual leave or operational pressure.Answering incoming telephone calls.Booking and managing appointments.Processing patient enquiries.Registering temporary patients and urgent registrations (when registration administrator not on site)Managing patient Proxy Access.Managing patient Opt-Out requests.Managing incoming correspondence and documentation to the reception team.Liaising with clinical staff regarding urgent patient matters.Facilities and Premises ManagementDevelop and maintain a working knowledge of the practice premises, building systems and maintenance requirements.Act as a point of contact for engineers, contractors and service providers attending the practice alongside the Practice Manager and PM Assistant.Undertake weekly fire alarm testing and maintain associated records in accordance with practice procedures.Support the Practice Manager with premises maintenance, health and safety compliance and facilities-related operational matters. Assist with hands-on maintenance and operational tasks where appropriate to ensure the smooth running of the practice environment.

Person Specification

Key Attributes

Essential

• Flexible and willing to provide hands-on support.
• Patient-focused and professional.
• Reliable and highly organised.
• Approachable and supportive leader.
• Proactive and solutions focused.
• Technically confident and comfortable managing multiple systems.
• Able to work under pressure while maintaining accuracy and attention to detail.
• This role combines operational leadership, workforce management, patient access oversight and IT coordination to ensure the smooth running of the practice and the delivery of high-quality patient services.

Experience

Essential

• Experience
• Previous experience supervising or managing staff.
• Experience working within a healthcare, primary care or customer service environment.
• Experience producing staff rotas and managing leave requests.
• Experience using multiple IT systems
• Experience training and onboarding staff.
• Experience handling confidential information appropriately.
• Knowledge and Skills
• Excellent organisational and time management skills.
• Strong IT literacy and ability to learn new systems quickly.
• Ability to troubleshoot basic IT issues and liaise effectively with IT support providers.
• Excellent communication and interpersonal skills.
• Ability to prioritise competing demands in a busy environment.
• Strong problem-solving skills.
• Good understanding of patient confidentiality and information governance.
• Ability to lead and motivate a team.

Desirable

• Desirable
• Experience working within a GP Practice or NHS Primary Care setting.
• Knowledge of EMIS Web, AccuRX, Docman and telephony systems.
• Understanding of NHS contractual and operational requirements.
• Experience of workforce planning and service improvement.
• Management qualification or equivalent experience.

Qualifications

Essential

• Ideally educated to at least A level standard
• GCSE English and Mathematics (or equivalent).
• Evidence of continuous professional development.

Person Specification Key Attributes Essential Flexible and willing to provide hands-on support. Patient-focused and professional. Reliable and highly organised. Approachable and supportive leader. Proactive and solutions focused. Technically confident and comfortable managing multiple systems. Able to work under pressure while maintaining accuracy and attention to detail. This role combines operational leadership, workforce management, patient access oversight and IT coordination to ensure the smooth running of the practice and the delivery of high-quality patient services. Experience Essential Experience Previous experience supervising or managing staff. Experience working within a healthcare, primary care or customer service environment. Experience producing staff rotas and managing leave requests. Experience using multiple IT systems Experience training and onboarding staff. Experience handling confidential information appropriately. Knowledge and Skills Excellent organisational and time management skills. Strong IT literacy and ability to learn new systems quickly. Ability to troubleshoot basic IT issues and liaise effectively with IT support providers. Excellent communication and interpersonal skills. Ability to prioritise competing demands in a busy environment. Strong problem-solving skills. Good understanding of patient confidentiality and information governance. Ability to lead and motivate a team. Desirable Desirable Experience working within a GP Practice or NHS Primary Care setting. Knowledge of EMIS Web, AccuRX, Docman and telephony systems. Understanding of NHS contractual and operational requirements. Experience of workforce planning and service improvement. Management qualification or equivalent experience. Qualifications Essential Ideally educated to at least A level standard GCSE English and Mathematics (or equivalent). Evidence of continuous professional development.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Millbarn Medical Centre

Address

Millbarn Medical Centre

Beaconsfield Medical Centre

Walkwood Rise

Beaconsfield

Buckinghamshire

HP9 1TX

United Kingdom

Employer's website

https://millbarnmedicalcentre.co.uk/ (Opens in a new tab)

Employer details

Employer name

Millbarn Medical Centre

Address

Millbarn Medical Centre

Beaconsfield Medical Centre

Walkwood Rise

Beaconsfield

Buckinghamshire

HP9 1TX

United Kingdom

Employer's website

https://millbarnmedicalcentre.co.uk/ (Opens in a new tab)

Job summary

Part-time 15 hours per week (3 shifts - Rota provided 5 weeks in advance)

The purpose of the role is to:

Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone;

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way;

Undertake a variety of administrative duties to assist in the smooth running of the practice including the provision of clerical support to clinical staff and other members of the practice team;

Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies.

Main duties of the job

Duties may be varied from time to time under the direction of the senior receptionist/practice manager, dependent on current and evolving practice workload and staffing levels:

Opening & locking up of practice premises and maintaining security in accordance with Practice protocols;

Maintaining and monitoring the practice appointment system;

Processing personal and telephone requests for appointments, visits and telephone consultations; ensuring callers are directed to the appropriate healthcare professional;

Completing appointment requests with patient information into our GP Triage System

Processing, scanning and distributing incoming and outgoing mail;

Taking messages and passing on information;

Filing and retrieving paperwork;

Processing repeat prescriptions in accordance with practice guidelines;

Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures;

Use a wide range of computer systems including, Emis Web, Klinik, Docman, and AccuRx.

Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers;

Providing clerical assistance to practice staff as required including word/data processing, filing, photocopying and scanning.

Ordering and monitoring of forms, sample bags and other supplies.

Dealing with clinical waste/sharps boxes;Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter.

About us

Millbarn Medical Centre is a busy NHS GP practice, situated on the outskirts of Beaconsfield.

We offer Community and Private clinics on site, in addition to daily general practice work.

Details

Date posted

24 September 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A5209-26-0003

Job locations

Millbarn Medical Centre

Beaconsfield Medical Centre

Walkwood Rise

Beaconsfield

Buckinghamshire

HP9 1TX

United Kingdom

Job description

Job responsibilities

Duties and responsibilities:

The duties and responsibilities to be undertaken by members of the practice reception team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the senior receptionist/practice manager, dependent on current and evolving practice workload and staffing levels:

Opening up/locking-up of practice premises and maintaining security in accordance with Practice protocols;

Maintaining and monitoring the practice appointments system;

Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional;

Completing appointment requests with patient information into our GP Triaging System

Processing, scanning and distributing incoming (and outgoing) mail;

Taking messages and passing on information;

Filing and retrieving paperwork;

Processing repeat prescriptions in accordance with practice guidelines;

Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures;

Use a wide range of computer systems including, Emis Web, Klinik, Docman, and AccuRx.

Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers;

Providing clerical assistance to practice staff as required including word/data processing, filing, photocopying and scanning;

Ordering, re-ordering and monitoring of forms, sample bags and other supplies;

Dealing with clinical waste/sharps boxes;

Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter.

Assisting to maintain practices procedures.

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately;

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential;

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include:

Using personal security systems within the workplace according to practice guidelines;

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks;

Making effective use of training to update knowledge and skills;

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards;

Actively reporting of health and safety hazards and infection hazards immediately when recognised;

Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role;

Undertaking periodic infection control training (minimum annually);

Reporting potential risks identified.

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation;

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues;

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/professional development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development;

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk;

Assess own performance and take accountability for own actions, either directly or under supervision;

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance;

Work effectively with individuals in other agencies to meet patients needs;

Effectively manage own time, workload and resources.

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

Communicate effectively with other team members;

Communicate effectively with patients and carers;

Recognize peoples needs for alternative methods of communication and respond accordingly.

Contribution to the implementation of services:

The post-holder will:

Apply practice policies, standards and guidance;

Discuss with other members of the team how the policies, standards and guidelines will affect own work;

Participate in audit where appropriate.

Job description Job responsibilities Duties and responsibilities:The duties and responsibilities to be undertaken by members of the practice reception team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the senior receptionist/practice manager, dependent on current and evolving practice workload and staffing levels:Opening up/locking-up of practice premises and maintaining security in accordance with Practice protocols;Maintaining and monitoring the practice appointments system;Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional;Completing appointment requests with patient information into our GP Triaging SystemProcessing, scanning and distributing incoming (and outgoing) mail;Taking messages and passing on information;Filing and retrieving paperwork;Processing repeat prescriptions in accordance with practice guidelines;Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures;Use a wide range of computer systems including, Emis Web, Klinik, Docman, and AccuRx.Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers;Providing clerical assistance to practice staff as required including word/data processing, filing, photocopying and scanning;Ordering, re-ordering and monitoring of forms, sample bags and other supplies;Dealing with clinical waste/sharps boxes;Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter.Assisting to maintain practices procedures.Confidentiality:In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately;In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential;Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.Health & safety:The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include:Using personal security systems within the workplace according to practice guidelines;Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks;Making effective use of training to update knowledge and skills;Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards;Actively reporting of health and safety hazards and infection hazards immediately when recognised;Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role;Undertaking periodic infection control training (minimum annually);Reporting potential risks identified.Equality and diversity:The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation;Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues;Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.Personal/professional development:The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development;Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.Quality:The post-holder will strive to maintain quality within the practice, and will:Alert other team members to issues of quality and risk;Assess own performance and take accountability for own actions, either directly or under supervision;Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance;Work effectively with individuals in other agencies to meet patients needs;Effectively manage own time, workload and resources.Communication:The post-holder should recognise the importance of effective communication within the team and will strive to:Communicate effectively with other team members;Communicate effectively with patients and carers;Recognize peoples needs for alternative methods of communication and respond accordingly.Contribution to the implementation of services:The post-holder will:Apply practice policies, standards and guidance;Discuss with other members of the team how the policies, standards and guidelines will affect own work; Participate in audit where appropriate.

Person Specification

Qualifications

Essential

• Good understanding of language and communication.
• Computer literate.

Desirable

• Understanding of NHS organisations.
• Previous experience of clinical computer systems.

Person Specification Qualifications Essential Good understanding of language and communication. Computer literate. Desirable Understanding of NHS organisations. Previous experience of clinical computer systems.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Millbarn Medical Centre

Address

Millbarn Medical Centre

Beaconsfield Medical Centre

Walkwood Rise

Beaconsfield

Buckinghamshire

HP9 1TX

United Kingdom

Employer's website

https://millbarnmedicalcentre.co.uk/ (Opens in a new tab)

Employer details

Employer name

Millbarn Medical Centre

Address

Millbarn Medical Centre

Beaconsfield Medical Centre

Walkwood Rise

Beaconsfield

Buckinghamshire

HP9 1TX

United Kingdom

Employer's website

https://millbarnmedicalcentre.co.uk/ (Opens in a new tab)