Job description

Job responsibilities

Application Process

Modality Partnership is committed to equality, diversity and inclusion. We welcome applications from candidates of all backgrounds and will make reasonable adjustments throughout the recruitment process

Who we are looking for

We are looking for a confident, experienced and compassionate nurse who is passionate about improving outcomes for people living with diabetes.

You will need:

• Current NMC registration as an Adult Nurse.
• A recognised post-registration diabetes qualification or demonstrable equivalent specialist diabetes expertise.
• Substantial experience of managing adults with diabetes, including complex Type 2 diabetes.
• Experience operating at Band 6 level or equivalent.
• Experience of insulin management, dose titration and contemporary diabetes treatments.
• Experience of interpreting glucose-monitoring information, including flash monitoring or CGM.
• Knowledge or experience of managing Type 1 diabetes within established specialist or shared-care pathways.
• The ability to undertake comprehensive clinical assessment and formulate clear and safe management plans.
• Strong multidisciplinary working, communication and patient-education skills.
• Experience of supporting, supervising, mentoring or developing colleagues.
• An understanding of clinical governance, patient safety, information governance and evidence-based practice.
• Current Basic Life Support certification.
• Identify diabetes complications and arrange timely investigation, treatment, referral or specialist escalation.
• Work closely with GPs, Consultant Endocrinologists, clinical pharmacists, community teams and other members of the multidisciplinary team.
• Support the management of hypertension and wider cardiovascular and renal risk in people living with diabetes.
• Provide specialist advice and clinical leadership to nurses, healthcare practitioners and the wider clinical team.
• Contribute to clinical supervision, mentoring, education and competency development.
• Help colleagues develop confidence in insulin management, CGM, diabetes technology, documentation and supported self-management.
• Educate patients, carers and families about diabetes, medicines, insulin administration, glucose monitoring, foot care, lifestyle and the safe use of diabetes technology.
• Use clinical data and audit to identify patients with poor glycaemic control, uncontrolled hypertension, recurrent hypoglycaemia, high cardiovascular or renal risk, or gaps in essential diabetes care.
• Contribute to the development of clinical pathways, policies, templates and service-improvement initiatives.
• Work with the Clinical Director, Medical Director, Head of Operations and wider leadership team to improve and develop the patient journey.

A V300 Independent Prescribing qualification would be desirable but is not essential. Candidates who do not already hold the qualification should be willing to work towards it within an agreed timeframe where required for the role.

Primary-care experience, community diabetes experience, insulin-pump knowledge, diabetic-foot expertise, teaching qualifications and experience of service redesign would also be advantageous.

If you are an experienced diabetes nurse who would value the opportunity to bring specialist care closer to patients, support the development of colleagues and help shape an ambitious primary care diabetes service, we would be delighted to hear from you.

Informal conversations and visits are warmly welcomed.

For an informal discussion or to arrange a visit, please contact: Clare Jardin, 01293 771200 or [email protected]

Pre-employment Requirements Vaccinations: Mandatory vaccination evidence is required for this role, including Hepatitis B, MMR, and Varicella.

Right to work: Proof of eligibility to work in the UK is required at interview stage.

References: References must be obtained prior to employment, including one from your current or most recent employer.

Employment history: Any employment gaps of six weeks or more must be declared.

Person Specification

Skills

Essential

• Clinical leadership skills with the ability to support and guide others.
• Clinical skills including cervical cytology, immunisation and vaccination, ear care, and minor surgery.
• Change-management skills with the ability to support patients in making lifestyle changes.
• Strong communication skills, both written and verbal.
• Ability to communicate sensitive or difficult information to patients and their families.
• Negotiation and conflict management skills.
• Ability to provide teaching, supervision, and mentorship in a clinical setting.
• Competent IT skills and confidence using digital systems.

Personal Qualities

Essential

• Professional and responsible approach to work.
• Polite, confident, and effective telephone manner.
• Strong team player who works well with others.
• Smart, professional appearance at all times.
• Exercises tact and discretion in all situations.
• Demonstrates initiative and the ability to respond effectively to unforeseen events during a shift.
• Demonstrates flexibility towards new working practices and varying working hours.

Qualifications

Essential

• Registered Nurse qualification with a minimum of two years post-registration experience.
• At least one year of experience in General Practice or community nursing.
• Experience in nurse-led management of chronic conditions.
• Experience implementing clinical guidelines and protocols.
• Experience in audit activity and quality improvement initiatives.
• Clinical supervision training and experience.

Knowledge

Essential

• Knowledge of managing patients with long-term and chronic conditions.
• Understanding of accountability within your own role and the roles of others in Primary Care.
• Knowledge of effective health promotion and preventative care strategies.
• Awareness of local and national health policies and priorities.
• Understanding of the wider health and care system.
• Knowledge of clinical governance principles within Primary Care.
• Understanding of patient group directions and related policies.
• Knowledge of public health principles and population health.
• Ability to recognise factors affecting health within the local community.
• Knowledge of local public health issues and challenges.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Modality Partnership

Address

Townhill Medical Practice

Guards Avenue

Caterham

Surrey

CR3 5XL

United Kingdom

Employer's website

https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the supporting documents section to retrieve the JD detailing the core responsibilities of this role.

You will love this job if you have a passion for delivering high quality patient services, thinking outside the box, managing a small team of individuals and you are able to de-escalate conflict and manage stressful situations whilst supporting along with the team to deliver high quality customer service.

If you feel this is the ideal career advancing opportunity for you and you want to rise to the challenge, we welcome an application for you to join our growing team of likeminded people.

If you are looking for a rewarding opportunity where you can lead, innovate, and make a meaningful difference to both patients and colleagues, we want to hear from you. Apply now and take the next step in your leadership journey with Modality Partnership.

Pre-employment Requirements

• Vaccinations: Vaccination status will be reviewed for risk management purposes. Some vaccinations are mandatory where applicable.
• Right to Work: Proof of UK working eligibility required at interview stage. Sponsorship is not available for this role.
• References: Two references required prior to employment, including your current or most recent employer.
• Employment History: Any employment gaps of 6 weeks or more must be explained.

Person Specification

Knowledge

Essential

• Customer service principles and practices
• Basic medical terminology
• Reception protocols
• Basic telephone call management, including taking and transferring calls
• MS Word, Outlook, Excel, and other relevant software packages

Desirable

• Knowledge of / experience from within NHS/General Practice
• Previous call-handling experience
• Basic HR knowledge
• NHS systems

Skills

Essential

• Customer service orientation
• Excellent listening, communication, and interpersonal skills
• Problem-analysis and problem-solving
• Administrative and organisational skills
• Ability to follow policies, practices, and protocols
• Stress tolerance
• Ability to handle patients (both on the telephone and in person) who may be angry, upset, or distressed
• Computer-literate and adaptable in using different software

Personal Qualities

Essential

• Confident and welcoming demeanour
• Professional approach to work
• Good telephone manner
• Strong team player
• Smart appearance
• Exercises tact and discretion at all times
• Demonstrates initiative to handle any unforeseen events during a shift.
• Demonstrates flexibility towards new working practices and towards working hours

Qualifications

Essential

• NVQ Level 2 or equivalent experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Modality Partnership

Address

Smethwick Medical Centre

Regent Street

Smethwick

B66 3BQ

United Kingdom

Employer's website

https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

You should refer to the supporting documents for a full JD outlining core responsibilities.

You will thrive if you enjoy a challenge of learning new skills, embracing new technologies including automation, helping patients, managing information efficiently, and enhancing IT skills with MS Word, Outlook, Excel, clinical systems and other systems.

If you are seeking a challenging, rewarding role in a growing, supportive team, wed love to hear from you.

We reserve the right to close this vacancy at any time during the advertising period.

Pre-employment Requirements:

Vaccinations: Mandatory for certain roles and there may be a delay to start dates where they are not provided; we provide guidance and support to manage individual and environmental risks.

Right to work: Proof of UK working eligibility required at interview.

References: Two references required, one of which must be your current/most recent employer and reference checks must cover at least the past three years of employment or training.

Employment history: Please notify us of any employment gaps of 6 weeks or more.

Person Specification

Personal Qualities

Essential

• Confident, welcoming, professional, empathetic
• Team player with a professional manner and appearance
• Tactful, discreet, and proactive
• Adaptable to taking on new skills and challenges
• Flexible and responsive to new practices and working hours

Knowledge

Essential

• Knowledge of customer service principles
• Reception protocols and call handling preferred but not essential
• NHS / Clinical systems / MS Office applications
• Previous experience in NHS/general practice preferred but not essential

Skills

Essential

• Excellent communication and interpersonal skills
• Problem-solving and organisational ability
• Tolerance to fast pace working retaining professionalism to be able to support patients appropriately
• Computer literate and adaptable in line with new ways of working

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Modality Partnership

Address

Wellspring Surgery

St Anns Valley Centre

Nottingham

NG3 3GG

United Kingdom

Employer's website

https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)