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Healthcare Assistant
Much Wenlock and Cressage Medical Practice
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary HEALTHCARE ASSISTANT 27 hours per week - 3 days Salary based on Band 3 Agenda for Change Much Wenlock & Cressage Medical Practice is looking for a…
15 day(s) ago
Healthcare Assistant
Much Wenlock and Cressage Medical Practice
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary HEALTHCARE ASSISTANT 27 hours per week - 3 days Salary based on Band 3 Agenda for Change Much Wenlock & Cressage Medical Practice is looking for a…
15 day(s) ago
Medical Receptionist
Much Wenlock and Cressage Medical Practice
Inner London, Greater London
Radiographer
Job summary Medical Receptionist (18 Hours per Week) Much Wenlock & Cressage Medical Practice, a member of Our Health Partnership, is seeking an enthusiastic,…
29 day(s) ago
Medical Receptionist
Much Wenlock and Cressage Medical Practice
Inner London, Greater London
Radiographer
Job summary Medical Receptionist (18 Hours per Week) Much Wenlock & Cressage Medical Practice, a member of Our Health Partnership, is seeking an enthusiastic,…
29 day(s) ago
Healthcare Assistant
Much Wenlock and Cressage Medical Practice View all jobs
Posted 15 day(s) ago
Reference: A1236-26-0003
Job summary
HEALTHCARE ASSISTANT
27 hours per week -3 days
Salary based on Band 3 Agenda for Change
Much Wenlock & Cressage Medical Practice is looking for a motivated, enthusiastic and caring Healthcare Assistant to join our busy, friendly team.
If you enjoy working with people, have a positive attitude and are passionate about providing excellent patient care, wed love to hear from you.
Your working week
Tuesday: 8:00am 6:00pm
Thursday: 8:00am 6:00pm
Friday: 8:00am 6:00pm
There may be some flexibility around finishing times, which can be discussed with the successful candidate.
This is a permanent position, subject to successful completion of a probationary period.
Closing date: 09.10.2026
Interviews will be held: 26.10.2026
Main duties of the job
Key Skills and Experience
The ideal candidate will have appropriate experience and competency in a range of Healthcare Assistant duties, including:
- Phlebotomy
- Blood pressure monitoring
- Wound care and dressings
- New patient health checks
- Ear syringing
- Health promotion and screening
- Administration of influenza and vitamin B12 injections
We are looking for someone who:
- Has excellent communication and interpersonal skills
- Is caring, approachable and professional
- Can work effectively as part of a multidisciplinary Practice team
- Is able to organise and manage their own workload
- Can work effectively to deadlines
- Remains calm and professional when working under pressure
- The successful candidate will be expected to work within their level of competency and in accordance with Practice policies, procedures and established clinical protocols.
- Is committed to providing a high standard of patient care
About us
Much Wenlock & Cressage Medical Practice is a friendly rural practice, conveniently located approximately 15 to 20 minutes from Shrewsbury and Telford, providing care to a patient population of over 8,000.
Our Practice team is committed to delivering high-quality, patient-centred care in a compassionate, friendly and safe environment. We strive to meet the needs of every patient while embracing innovation and new ways of working within an evolving health service.
Supporting Our Staff
We recognise that our staff are central to the success of the Practice and are committed to creating a positive and supportive working environment.
We encourage continuous professional development, supported through regular formal appraisals and opportunities to develop skills and knowledge.
If you are an enthusiastic Healthcare Assistant who shares our values and would like to become part of a friendly, forward-thinking General Practice team, we would be delighted to hear from you.
Details
Date posted
18 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year
Contract
Permanent
Working pattern
Part-time
Reference number
A1236-26-0003
Job locations
Kingsway Lodge
King Street
Much Wenlock
Shropshire
TF13 6BL
United Kingdom
King Street
Much Wenlock
Shropshire
TF136BL
United Kingdom
Sheinton Road
Cressage
Shrewsbury
SY56DH
United Kingdom
Job description
Job responsibilities
JOB TITLE: HEALTHCARE ASSISTANT
RESPONSIBLE TO:
Nurse Lead (Clinical); Practice Manager (Administration)
RESPONSIBLE FOR: n/a
JOB PURPOSE:
Working under the direct supervision of the Nurse Lead and Nursing team and strictly in accordance with specific practice guidelines and protocols, the healthcare assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.
Hours of Work
27 hours per week
MAIN DUTIES AND RESPONSIBILITIES
1. To perform venepuncture for patients
2. ECG Recording and uploading on patient records
3. Processing and management of laboratory samples requested by GPs/Nurses to ensure specimens are ready for collection by the pathology service
4. Clearing and re-stocking consulting rooms
5. Preparing and maintaining environments and equipment before, during and after patient care interventions including assisting GPs during the performance of minor operations and coil clinics.
6. Follow practice protocols eg infection control, health and safety, clinical waste.
7. Maintain and order drugs, immunisations, instruments and clinical supplies including stock rotation
8. To collect and send instruments to CSSD as per practice protocol.
9. To take and record blood pressure readings (but not to interpret) as requested by GPs/Nurses
10. To manage loan of blood pressure monitors to patients including loaning of equipment, recall of equipment, audits, average readings, clean monitors before loaning out.
11. To undertake simple dressings under the supervision of qualified nurses following local recommendations and using aseptic technique.
12. Assisting in the assessment and surveillance of patients health and well being including undertaking height, weight and body mass measurements,
13. Following up of Long Term Condition patients within the annual reviews process, supported by the Nursing Team
14. Vaccine/cold chain storage, monitoring and recording
15. Undertake audits as required, (with assistance from nursing team) eg clinical waste audit
16. To perform other clinical tasks as trained to meet the needs of the practice including ear syringing, spirometry.
17. Maintain confidentiality of information relating to patients, relatives, staff and the practice.
18. Chaperone duties as required
19. Record information and activities undertaken with patients and carers in an accurate and timely fashion on EMIS Web including entering accurate Read/Sno-med codes.
20. Administer influenza vaccinations and B12 injections under Practice protocols.
21. Work safely at all times in accordance with Legislative requirements and Practice Policy and Procedures.
22. This job description is not exhaustive and may be adjusted periodically after review and consultation. You will also be expected to carry out any reasonable duties which may be requested and deemed suitable by the Management/Partners.
Job description
Job responsibilities
JOB TITLE: HEALTHCARE ASSISTANT
RESPONSIBLE TO:
Nurse Lead (Clinical); Practice Manager (Administration)
RESPONSIBLE FOR: n/a
JOB PURPOSE:
Working under the direct supervision of the Nurse Lead and Nursing team and strictly in accordance with specific practice guidelines and protocols, the healthcare assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.
Hours of Work
27 hours per week
MAIN DUTIES AND RESPONSIBILITIES
1. To perform venepuncture for patients
2. ECG Recording and uploading on patient records
3. Processing and management of laboratory samples requested by GPs/Nurses to ensure specimens are ready for collection by the pathology service
4. Clearing and re-stocking consulting rooms
5. Preparing and maintaining environments and equipment before, during and after patient care interventions including assisting GPs during the performance of minor operations and coil clinics.
6. Follow practice protocols eg infection control, health and safety, clinical waste.
7. Maintain and order drugs, immunisations, instruments and clinical supplies including stock rotation
8. To collect and send instruments to CSSD as per practice protocol.
9. To take and record blood pressure readings (but not to interpret) as requested by GPs/Nurses
10. To manage loan of blood pressure monitors to patients including loaning of equipment, recall of equipment, audits, average readings, clean monitors before loaning out.
11. To undertake simple dressings under the supervision of qualified nurses following local recommendations and using aseptic technique.
12. Assisting in the assessment and surveillance of patients health and well being including undertaking height, weight and body mass measurements,
13. Following up of Long Term Condition patients within the annual reviews process, supported by the Nursing Team
14. Vaccine/cold chain storage, monitoring and recording
15. Undertake audits as required, (with assistance from nursing team) eg clinical waste audit
16. To perform other clinical tasks as trained to meet the needs of the practice including ear syringing, spirometry.
17. Maintain confidentiality of information relating to patients, relatives, staff and the practice.
18. Chaperone duties as required
19. Record information and activities undertaken with patients and carers in an accurate and timely fashion on EMIS Web including entering accurate Read/Sno-med codes.
20. Administer influenza vaccinations and B12 injections under Practice protocols.
21. Work safely at all times in accordance with Legislative requirements and Practice Policy and Procedures.
22. This job description is not exhaustive and may be adjusted periodically after review and consultation. You will also be expected to carry out any reasonable duties which may be requested and deemed suitable by the Management/Partners.
Person Specification
Qualifications
Essential
- *Good standard of general education
- *Appropriate qualification in health and social care - NVQ level 3 or equivalent/care certificate.
- *Appropriate qualification in phlebotomy
Desirable
- GCSE Mathematics
- GCSE English
- Competence in administering influenza vaccinations
- Competence in ear syringing
- Spirometry Training
Skills
Essential
- *Good communication skills (Written and Oral)
- *IT skills
- *Time Management and the ability to work to prioritise
- *Problem solving skills
- *Interpersonal skills
Behaviours
Essential
- *Confidentiality, integrity and honesty
- *Performing under pressure/ ability to remain calm, controlled and professional
- *Planning and organising
- *Ability to make yourself compatible within the Team, and work effectively as a team member.
- *Self motivated/resourceful
- *Flexibility/available to work flexible hours demanded by the job
- Well presented
- *Adaptability
- *Take responsibility for own developmental learning and performance; working with the Practice to access appropriate training based on identified need
Experience
Essential
- *Proven phlebotomy skills
- *Experience of using own initiative/multi tasking
- *Practical experience of computerised recording systems*
- *Competence in wound care
Desirable
- Experience of working within a General Practice environment
Person Specification
Qualifications
Essential
- *Good standard of general education
- *Appropriate qualification in health and social care - NVQ level 3 or equivalent/care certificate.
- *Appropriate qualification in phlebotomy
Desirable
- GCSE Mathematics
- GCSE English
- Competence in administering influenza vaccinations
- Competence in ear syringing
- Spirometry Training
Skills
Essential
- *Good communication skills (Written and Oral)
- *IT skills
- *Time Management and the ability to work to prioritise
- *Problem solving skills
- *Interpersonal skills
Behaviours
Essential
- *Confidentiality, integrity and honesty
- *Performing under pressure/ ability to remain calm, controlled and professional
- *Planning and organising
- *Ability to make yourself compatible within the Team, and work effectively as a team member.
- *Self motivated/resourceful
- *Flexibility/available to work flexible hours demanded by the job
- Well presented
- *Adaptability
- *Take responsibility for own developmental learning and performance; working with the Practice to access appropriate training based on identified need
Experience
Essential
- *Proven phlebotomy skills
- *Experience of using own initiative/multi tasking
- *Practical experience of computerised recording systems*
- *Competence in wound care
Desirable
- Experience of working within a General Practice environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Much Wenlock and Cressage Medical Practice
Address
Kingsway Lodge
King Street
Much Wenlock
Shropshire
TF13 6BL
United Kingdom
Employer's website
https://www.muchwenlockandcressagemp.co.uk/ (Opens in a new tab)
Employer details
Employer name
Much Wenlock and Cressage Medical Practice
Address
Kingsway Lodge
King Street
Much Wenlock
Shropshire
TF13 6BL
United Kingdom
Employer's website
https://www.muchwenlockandcressagemp.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Medical Receptionist
Much Wenlock and Cressage Medical Practice View all jobs
Posted 29 day(s) ago
Reference: A1236-26-0002
Job summary
Medical Receptionist (18 Hours per Week)
Much Wenlock & Cressage Medical Practice, a member of Our Health Partnership, is seeking an enthusiastic, motivated, and reliable Medical Receptionist to join our friendly team.
This role offers 18 hours per week over two days and is ideal for a team player who is committed to delivering excellent reception and administrative support to patients and colleagues.
Much Wenlock & Cressage Medical Practice is a busy rural practice located just 15 to 20 minutes from Shrewsbury and Telford, serving a patient population of over 8,000 patients. We pride ourselves on providing high-quality patient care in a welcoming and supportive working environment.
What We're Looking For- Excellent communication and interpersonal skills
- Strong organisational and administrative abilities
- A professional, friendly, and empathetic approach
- The ability to work effectively with others as part of a team
- Experience in a reception or customer service role is desirable, although full training will be provided
- Supportive and friendly team environment
- Opportunity to work within a well-established Practice and wider Primary Care network
- Training and development opportunities
- A rewarding role supporting patient care in the local community
Main duties of the job
As part of our dedicated Reception Team, you will play a key role in delivering an excellent patient experience. Acting as the first point of contact, you will provide a welcoming, professional, and confidential service to patients, clinicians, and colleagues.
We are looking for an approachable and motivated individual with strong interpersonal and IT skills. The ideal candidate will be organised, dependable, and committed to maintaining the high standards of accuracy, confidentiality, and patient care.
About us
Our Practice team is dedicated to providing high-quality care and putting our patients at the heart of everything we do. We aim to create a welcoming, supportive, and safe environment for both patients and staff, while continuing to adapt and improve the way we work to meet the changing needs of healthcare.
We are looking for someone with a friendly, positive, and approachable manner who enjoys working with people and takes pride in delivering excellent service. The successful candidate will become part of a supportive and hardworking team where everyone's contribution is valued.
We are committed to supporting our staff and encouraging personal and professional development. Regular appraisals and ongoing training opportunities help our team build their skills and grow within their roles.
Details
Date posted
04 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A1236-26-0002
Job locations
Kingsway Lodge
King Street
Much Wenlock
Shropshire
TF13 6BL
United Kingdom
Clifton Lodge Surgery
Sheinton Road
Cressage
Shrewsbury
SY5 6DH
United Kingdom
Job description
Job responsibilities
JOB PURPOSE:
To provide excellent, confidential and professional service to patients and clinical staff, to ensure the smooth running of reception.
MAIN DUTIES AND RESPONSIBILITIES
- Greet patients and visitors/health professionals in a courteous and professional manner.
- Deal with patient and health professional enquiries, as they arise, by phone, online consultation platform and electronic communication (text/email) or in person including booking home visits and advising test results within Practice Policy.
- Booking, amending and cancelling patient appointments, ensuring computerised appointment system is up to date.
- Registering of new patients ensuring relevant checks are made. Registration of patients for Patient online services.
- Process requests for repeat prescriptions by post or online within a timely manner to include medicines management administration.
- Accessing 111 HealthHero overnight reports and saving to patient records.
- Upload documents received via electronic download via Docman.
- Dealing with and responding to incoming Practice emails/ electronic consultations within the relevant time scale.
- Open, stamp and distribution of post.
- Email correspondence when requested adhering to GDPR protocols.
- Scanning of patient information, workflow through Docman, and actioning of subsequent tasks.
- Responding to staff/ management/nurse/GP e-mails/screen messages/requests during surgery in a timely manner.
- Ensure up-to-date maintenance of both computerised and manual filing systems (i.e. patient notes).
- Ensure consultation rooms are prepared in readiness for the start of each day and checked at the end of the day leaving them tidy and secure.
- General housekeeping within the Practice in order to achieve Health and Safety standards, including making GPs/ nurses/admin staff drinks and filling/emptying dishwasher.
- Open and lock up surgery using Practice opening/closing protocol as required between 0800 and 1830.
- Work safely at all times in accordance with Legislative requirements and Practice Policy and Procedures.
- This job description is not exhaustive and may be adjusted periodically after review and consultation. You will also be expected to carry out any reasonable duties which may be requested and deemed suitable by the Management/Partners.
Job description
Job responsibilities
JOB PURPOSE:
To provide excellent, confidential and professional service to patients and clinical staff, to ensure the smooth running of reception.
MAIN DUTIES AND RESPONSIBILITIES
- Greet patients and visitors/health professionals in a courteous and professional manner.
- Deal with patient and health professional enquiries, as they arise, by phone, online consultation platform and electronic communication (text/email) or in person including booking home visits and advising test results within Practice Policy.
- Booking, amending and cancelling patient appointments, ensuring computerised appointment system is up to date.
- Registering of new patients ensuring relevant checks are made. Registration of patients for Patient online services.
- Process requests for repeat prescriptions by post or online within a timely manner to include medicines management administration.
- Accessing 111 HealthHero overnight reports and saving to patient records.
- Upload documents received via electronic download via Docman.
- Dealing with and responding to incoming Practice emails/ electronic consultations within the relevant time scale.
- Open, stamp and distribution of post.
- Email correspondence when requested adhering to GDPR protocols.
- Scanning of patient information, workflow through Docman, and actioning of subsequent tasks.
- Responding to staff/ management/nurse/GP e-mails/screen messages/requests during surgery in a timely manner.
- Ensure up-to-date maintenance of both computerised and manual filing systems (i.e. patient notes).
- Ensure consultation rooms are prepared in readiness for the start of each day and checked at the end of the day leaving them tidy and secure.
- General housekeeping within the Practice in order to achieve Health and Safety standards, including making GPs/ nurses/admin staff drinks and filling/emptying dishwasher.
- Open and lock up surgery using Practice opening/closing protocol as required between 0800 and 1830.
- Work safely at all times in accordance with Legislative requirements and Practice Policy and Procedures.
- This job description is not exhaustive and may be adjusted periodically after review and consultation. You will also be expected to carry out any reasonable duties which may be requested and deemed suitable by the Management/Partners.
Person Specification
Experience
Essential
- Practical experience of working with others
- Experience of using own initiative/multi tasking
- Experience of excellent customer service
- Practical experience of computerised recording systems
Desirable
- Experience of working within a General Practice Reception environment
Qualifications
Essential
- Good standard of general education
- GCSE English
Desirable
- Appropriate qualification in medical reception eg AMSPAR or NVQ in Customer Service
- GCSE Maths
Skills and Behaviours
Essential
- Excellent communication skills (Written and Oral)
- IT skills
- Time Management and the ability to work to deadlines
- Negotiation and conflict management
- Problem solving skills
- Interpersonal skills
- Planning and organising
- Performing under pressure/ ability to remain calm, controlled and professional
- Adaptability
- Ability to make yourself compatible within the Team, and work effectively as a team member.
- Self motivated/resourceful
- Flexibility/available to work flexible hours demanded by the job
- Confidentiality, integrity and honesty
Person Specification
Experience
Essential
- Practical experience of working with others
- Experience of using own initiative/multi tasking
- Experience of excellent customer service
- Practical experience of computerised recording systems
Desirable
- Experience of working within a General Practice Reception environment
Qualifications
Essential
- Good standard of general education
- GCSE English
Desirable
- Appropriate qualification in medical reception eg AMSPAR or NVQ in Customer Service
- GCSE Maths
Skills and Behaviours
Essential
- Excellent communication skills (Written and Oral)
- IT skills
- Time Management and the ability to work to deadlines
- Negotiation and conflict management
- Problem solving skills
- Interpersonal skills
- Planning and organising
- Performing under pressure/ ability to remain calm, controlled and professional
- Adaptability
- Ability to make yourself compatible within the Team, and work effectively as a team member.
- Self motivated/resourceful
- Flexibility/available to work flexible hours demanded by the job
- Confidentiality, integrity and honesty
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Much Wenlock and Cressage Medical Practice
Address
Kingsway Lodge
King Street
Much Wenlock
Shropshire
TF13 6BL
United Kingdom
Employer's website
https://www.muchwenlockandcressagemp.co.uk/ (Opens in a new tab)
Employer details
Employer name
Much Wenlock and Cressage Medical Practice
Address
Kingsway Lodge
King Street
Much Wenlock
Shropshire
TF13 6BL
United Kingdom
Employer's website
https://www.muchwenlockandcressagemp.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
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