Job summary

The New Hospital Programme is more than building hospitals, it's a once in a generation opportunity to shape the future of healthcare in England. We're delivering over 40 new hospitals that will be modern, sustainable and built around the needs of patients and staff. We're looking for people who care about purpose, who thrive in complex environments and who want to help deliver change at scale for future generations.

Main duties of the job

We are seeking an experienced Deputy Director of Data & Technology to provide strategic and operational leadership for data, digital and technology services across the NHP.

In this senior leadership role, you will focus on driving the development and delivery of innovative digital solutions that support programme objectives. You will oversee the full lifecycle of technology solutions, from identifying opportunities and designing approaches through to implementation, optimisation and continuous improvement.

Working closely with colleagues across the programme, including Information Management and PMO teams, you will ensure effective resource planning, governance, regulatory compliance and delivery of high-quality technology services. You will also play a key role in fostering a culture of innovation, collaboration and continuous learning, ensuring the programme remains at the forefront of emerging technologies and best practice.

We are looking for someone with:

• Significant leadership experience in data, digital or technology delivery within complex organisations.
• Experience developing and implementing technology strategies
• Strong stakeholder management and communication skills, with the ability to explain complex technical concepts to diverse audiences.
• Experience leading multidisciplinary teams, managing budgets
• Knowledge of governance, regulatory requirements and digital best practice.
• A passion for innovation and staying ahead of emerging technology trends.

About us

NHS England has a wide range of statutory functions, responsibilities and regulatory powers. These are focused on supporting the wider NHS to deliver high quality care, as well as doing those things that are best done once for the whole NHS.

Our staff bring expertise across clinical, operational, commissioning, technology, data science, cyber security, software engineering, education, and commercial specialisms -- enabling us to design and deliver high-quality NHS services.

In March 2025,the Government announcedthat NHS England and the Department of Health and Social Care will increasingly merge functions, ultimately leading to NHS England being fully integrated into the department.

If you currently work within the NHS and if successful at interview, we will initiate an Inter Authority Transfer (IAT) via the Electronic Staff Record (ESR).This retrieves key data from your current or previous NHS employer to support onboarding, including competency status, Continuous Service Dates (CSD), and annual leave entitlement. You may opt out at any stage of the process.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in our offices.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

We cannot offer visa sponsorship for any vacancies.

Job summary

The New Hospital Programme is more than building hospitals, it's a once in a generation opportunity to shape the future of healthcare in England. We're delivering over 40 new hospitals that will be modern, sustainable and built around the needs of patients and staff. We're looking for people who care about purpose, who thrive in complex environments and who want to help deliver change at scale for future generations.

Main duties of the job

We are seeking an experienced Senior Programme Manager to play a pivotal role in delivering the New Hospital Programme's strategic objectives.

Working across a complex portfolio of projects and business change activities, you will provide leadership and coordination across programme teams and integration workstreams, ensuring successful delivery of key outcomes. You will be responsible for driving robust governance, assurance, performance monitoring, risk management and organisational readiness for change, with a strong focus on safety, compliance and continuous improvement.

The role will also oversee the coordination and assurance of Occupant Safety across programmes, ensuring risks are effectively managed and programme objectives are delivered safely and efficiently.

We are looking for someone with:

• Significant experience managing large-scale programmes and complex portfolios.
• Strong leadership, stakeholder engagement and influencing skills.
• Experience in governance, assurance, risk management and performance reporting.
• A track record of delivering business change and organisational transformation.
• Knowledge of safety, compliance and programme management best practice.

About us

NHS England has a wide range of statutory functions, responsibilities and regulatory powers. These are focused on supporting the wider NHS to deliver high quality care, as well as doing those things that are best done once for the whole NHS.

Our staff bring expertise across clinical, operational, commissioning, technology, data science, cyber security, software engineering, education, and commercial specialisms -- enabling us to design and deliver high-quality NHS services.

In March 2025,the Government announced that NHS England and the Department of Health and Social Care will increasingly merge functions, ultimately leading to NHS England being fully integrated into the department.

If you currently work within the NHS and if successful at interview, we will initiate an Inter Authority Transfer (IAT) via the Electronic Staff Record (ESR).This retrieves key data from your current or previous NHS employer to support onboarding, including competency status, Continuous Service Dates (CSD), and annual leave entitlement. You may opt out at any stage of the process.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in our offices.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

We cannot offer visa sponsorship for any vacancies.

Job summary

An opportunity has arisen for an enthusiastic and motivated registrar in Infectious Diseases, Medical Microbiology, Virology, public health or paediatrics (including paediatric infectious diseases) to join UKHSA as a clinical fellow

This fellowship is an outstanding opportunity for the individual to gain experience and expertise at a national level in areas including investigation and management of major incidents and outbreaks; infectious disease surveillance; guidance and policy development and implementation; research; service development and improvement including close collaborative work across regional reference laboratories, directorate and divisions.

An individual plan will be agreed with the Fellow depending on prior experience and interests, setting out their duties and objectives. The agreement will be tailored to take in consideration the both the needs of the Directorate/Division and the individual. It will include objective setting and mapping expected outputs and timescales for any projects.

For full details, please see attached Job Description & Person Specification.

Main duties of the job

There is a fellowship opportunity available for 12 month Out of Programme Experiences (OOPE) post to commence April 2027. This is aimed at Infectious Diseases, Medical Microbiology, Virology and Public Health registrars currently on training programmes with a National Training Number (NTN). The registrar MUST have OOPE/OOPT approval in principle from their TPD.

The StR will be expected to:

Gain understanding and experience of:

• The delivery of the national role of UKHSA
• The commissioning and financing of different aspects of the delivery of public health programmes and their impact on programme performance
• The role of the various agencies in delivering, managing and monitoring programme
• Guidance and policy development
• Service and quality improvement in relation to aspects of UKHSA's work
• Providing public health input into commissioning and financing decisions with regards to the delivery of public health programmes

Develop skills in:

• Liaising with other stakeholders to optimise the delivery of public health programme
• Cross divisional working within UKHSA
• Providing clinical input into delivery of the national programmes
• Policy development and implementation
• Decision making and time management
• Working on ad hoc analyses of each area of responsibility as directed by consultants and scientists
• Identifying, investigating and responding to cases, clusters and outbreaksof communicable disease

For full details, please see attached Job Description & Person Specification.

About us

We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.

UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.

Please visit our careers site for more information https://gov.uk/ukhsa/careers

Job summary

An exciting opportunity has arisen for an enthusiastic Salaried GP to join our friendly, supportive and forward-thinking practice in the heart of Cornwall.

Based in Truro, Cornwall's cathedral city, Lander Medical Practice is committed to delivering high-quality, patient-centred care while maintaining a strong focus on clinician wellbeing and work-life balance. We are looking for a GP to join our team of 8 partners and 4 salaried GPs, working a negotiable number of sessions, ideally 6 per week.

This role offers the opportunity to work in a highly regarded training practice, within a thriving Primary Care Network, supported by an experienced multidisciplinary team.

Main duties of the job

The successful candidate will provide high-quality general medical services to our practice population, delivering safe, effective and compassionate care.

Key responsibilities will include:

• Undertaking routine GP consultations and clinical assessments.
• Managing acute and chronic conditions in line with best practice.
• Participating in practice meetings, clinical discussions and service development activities.
• Supporting education and training within the practice where appropriate.
• Working collaboratively with the wider multidisciplinary team, including pharmacists, physiotherapists, paramedics, community services and Integrated Neighbourhood Teams.

Opportunities are available to develop special interests, teaching and research activities.

About us

Lander Medical Practice serves a population of over 20,000 patients and is recognised as one of Cornwall's highest-performing practices, with excellent quality outcomes. We share modern premises with Three Spires Medical Practice, and together form a highly successful Primary Care Network.

We benefit from a well-established multidisciplinary workforce, including paramedics, pharmacists, physiotherapists, GP assistants and workflow administrators, helping to reduce administrative burden and support excellent patient care.

As a long-standing GP training practice and partner of the University of Exeter Medical School, we are committed to education, professional development and innovation. We offer regular clinical meetings, protected learning time and practice development days, alongside a supportive team culture that values collaboration, continuity of care and clinician wellbeing.

Located within easy reach of Cornwall's coastline and countryside, Truro offers an outstanding quality of life alongside excellent transport links and a vibrant cultural community.

Job summary

Are you an experienced registered healthcare professional looking to help shape the future of community-based care?

North Hampshire Urgent Care is seeking registered Nurses / Paramedics to join our Remote Monitoring Service. This is an exciting opportunity to work at the forefront of digital healthcare, supporting patients through innovative remote monitoring pathways that help identify deterioration early, improve outcomes, and reduce unnecessary hospital admissions. NHUC has been delivering a Level 3 virtual ward across North and Mid Hampshire for over 5 years and is expanding to start a Level 2 proactive service across Hampshire and Isle of Wight.

The service operates 7 days a week between 08:00 and 20:00, ensuring patients receive timely support when they need it most. We are recruiting full-time, part-time and zero-hours staff who can work flexibly across a range of shift patterns, from our Head Office location in Farnborough. This includes a mixture of weekday, weekend and bank holiday shifts, offering a range of working opportunities.

We are looking for a compassionate, proactive and adaptable clinician who thrives in a fast-paced environment and is passionate about improving patient care through technology-enabled services.

This is initially a fixed term position until 31/08/2028.

Interview Date: 25th November or 2nd December 2026 at our Head Office location in Farnborough

Please note, we may close this advert early if we receive a high number of applicants.

Main duties of the job

Please note, this is NOT a remote position.

As a Remote Monitoring Clinician, you will use your clinical expertise to assess, monitor and support patients remotely, providing professional oversight and clinical decision-making to ensure high-quality care is delivered across the service.

Key responsibilities include:

• Managing Level 3 patient onboarding and discharge processes.
• Responding to digital platform alerts and identifying patients requiring urgent intervention.
• Supporting and supervising Clinical Support Workers, providing clinical advice and accepting escalated cases.
• Working collaboratively with GPs, community teams and wider multidisciplinary colleagues.
• Promoting self-management and empowering patients to take an active role in their healthcare.
• Contributing to service improvement, innovation and pathway development

Please see the Job Description for a full list of duties and responsibilities.

About us

NHUC is a not-for-profit Community Benefit Society, working in partnership with the NHS. NHUC provides services through two divisions, Same Day Care (SDC) and TalkPlus.

SDC provides services through the Integrated Urgent Care (IUC) contract which covers the in Hours Clinical Assessment Service (CAS) and Out of Hours (OOH) provision for North Hampshire, North East Hampshire and Farnham & Surrey Heath places which are part of the Hampshire and the Isle of Wight ICB and Surrey & Sussex ICB respectively. We also provide an Urgent Treatment Centre at the front door of Frimley Park Hospital whilst also holding some smaller contacts supporting Community Hospitals OOH and Flu response. Finally, SDC has a virtual care arm supporting patients at home.

TalkPlus provide NHS Talking Therapies, supporting people with common mental health problems in Northeast Hampshire and Farnham place. TalkPlus offers a range of treatments to people who are experiencing symptoms of stress, anxiety, low mood, depression, panic, phobias or OCD. TalkPlus has care pathways to provide timely treatment for perinatal and military veteran referrals.

NHUC is a Disability Confident registered organisation and are proud to support the Armed Forces community as a signatory to the Armed Forces Covenant.

NHUC is not currently a licensed sponsorship employer. As such, we are only able to progress candidates who can demonstrate an existing right to work in the UK at the time of application.

Details

Date posted

20 October 2026

Pay scheme

Other

Salary

£25.26 an hour

Contract

Fixed term

Duration

2 years

Working pattern

Full-time, Part-time, Flexible working

Reference number

U0077-26-0027

Job locations

The Meads Business Centre

19 Kingsmead

Farnborough

GU14 7SR

United Kingdom

Job description

Job responsibilities

Role Summary:

The NHUC Remote Monitoring Service provides two interlinked services across North and Mid Hampshire; a proactive level 2 remote monitoring service that consists of the long term monitoring of patients with moderate/severe frailty and identifying deterioration earlier to promote community management. The service also provides a level 3 short term intensive monitoring for acute respiratory infections and exacerbations of respiratory chronic diseases.

This is a rapidly expanding area of clinical care in line with the NHS England strategic direction with the shift of care into the community and supporting proactive, not reactive care.

The post holder will work as part of a team of clinicians providing the service, with responsibility in particular for the following:

- Level 3 onboarding and discharges

- Responding to digital platform red alerts

- Responding to escalated cases from other non-registered clinicians

- Clinical oversight for the non-registered clinicians

- Oversight of cases escalated outside of the Remote Monitoring Team

Main Duties and Responsibilities:

• This role encompasses the skills of leadership and clinical oversight of the Remote Monitoring Service, using telephone and video triage to carry out assessment and monitoring within an agreed scope of practice.
• To work collaboratively with the Clinical Head of Service Primary Care, Remote Monitoring Service Manager, Lead Nurse, and other service Clinicians and Clinical Support Workers. This may include covering each other, and in some cases working closely together and sharing a role.
• To provide clinical oversight and support of the non-registered Clinical Support Workers, accepting escalated cases, providing training and clinical advice to ensure patient safety at all times.
• To use advanced clinical skills to provide education to patients, promoting self-care, and empower them to make informed choices about their treatment. To participate in service development in conjunction with local colleagues and specialist practitioners as required
• To prioritise health problems and intervene appropriately, including initiation of effective emergency care via the most appropriate services.
• Promote health and well-being using health promotion, health education, screening, and therapeutic communication skills.
• To clearly communicate the health status of the patient using appropriate terminology and technology
• To work collaboratively with the patients own GP & multidisciplinary team responsible for their care where required
• To maintain accurate and contemporaneous records, utilising electronic systems and consider the Caldicott Principles in relation to all data handling.
• To provide professional advice to multidisciplinary colleagues in relation to specialist area of practice.
• To ensure adherence to the professional rules of conduct as laid down by the NMC (Nursing & Midwifery Council), HCPC (Health and Care Professions Council) or equivalent professional body.
• The Remote Monitoring Service will be run by North Hampshire Urgent Care working alongside other key external stakeholders. Governance Structures will be determined by North Hampshire Urgent Care. Within this structure, this role will be expected:
• To understand and comply with patient confidentiality as per Caldicott Guardianship Guidelines
• To undertake and comply with Data Protection Issues
• To undertake and comply with mandatory training as required
• To have a working knowledge of and comply with all organisational policies, procedures, and guidelines

Administrative and professional responsibilities:

• Oversight of the remote monitoring platform, to ensure patients are not missed from the appropriate level of escalation/follow up.
• Participation in team meetings to discuss patients on the Remote Monitoring service as required
• Ensure accurate notes of all consultations and treatments are recorded in the patients notes on the clinical computer systems as appropriate.
• Ensure accurate completion of all necessary documentation associated with patient health care including EMIS Web.
• Keeping up to date with service information sent by email.

Liaison:

• Maintain effective liaison with other agencies and staff concerned with patient care and with all other disciplines with appropriate regard to confidentiality.

Confidentiality:

• While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, staff, and other healthcare workers. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers may only be divulged to authorised persons in accordance with policies and procedures relating to confidentiality and the protection of personal and sensitive data
• Adhere to the NMC, HCPC (or equivalent body) Code of Conduct

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Health & Safety Policy, to include:

• Using personal security systems within the workplace
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
• Making effective use of training to update knowledge and skills
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
• Reporting potential risks identified

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Service procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers, and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Quality:

The post-holder will strive to maintain quality within the service, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload, and resources.

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognise people's needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services:

The post-holder will:

• Apply policies, standards, and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work.
• Participate in audit where appropriate

The nature of our business and the changing needs of the National Health Service mean that you must be flexible in your approach to your work to provide service to our patients, and that the obligations upon you will inevitably vary and develop.

Job description Job responsibilities Role Summary:The NHUC Remote Monitoring Service provides two interlinked services across North and Mid Hampshire; a proactive level 2 remote monitoring service that consists of the long term monitoring of patients with moderate/severe frailty and identifying deterioration earlier to promote community management. The service also provides a level 3 short term intensive monitoring for acute respiratory infections and exacerbations of respiratory chronic diseases.This is a rapidly expanding area of clinical care in line with the NHS England strategic direction with the shift of care into the community and supporting proactive, not reactive care.The post holder will work as part of a team of clinicians providing the service, with responsibility in particular for the following:- Level 3 onboarding and discharges- Responding to digital platform red alerts- Responding to escalated cases from other non-registered clinicians- Clinical oversight for the non-registered clinicians- Oversight of cases escalated outside of the Remote Monitoring TeamMain Duties and Responsibilities: This role encompasses the skills of leadership and clinical oversight of the Remote Monitoring Service, using telephone and video triage to carry out assessment and monitoring within an agreed scope of practice. To work collaboratively with the Clinical Head of Service Primary Care, Remote Monitoring Service Manager, Lead Nurse, and other service Clinicians and Clinical Support Workers. This may include covering each other, and in some cases working closely together and sharing a role. To provide clinical oversight and support of the non-registered Clinical Support Workers, accepting escalated cases, providing training and clinical advice to ensure patient safety at all times. To use advanced clinical skills to provide education to patients, promoting self-care, and empower them to make informed choices about their treatment. To participate in service development in conjunction with local colleagues and specialist practitioners as required To prioritise health problems and intervene appropriately, including initiation of effective emergency care via the most appropriate services. Promote health and well-being using health promotion, health education, screening, and therapeutic communication skills. To clearly communicate the health status of the patient using appropriate terminology and technology To work collaboratively with the patients own GP & multidisciplinary team responsible for their care where required To maintain accurate and contemporaneous records, utilising electronic systems and consider the Caldicott Principles in relation to all data handling. To provide professional advice to multidisciplinary colleagues in relation to specialist area of practice. To ensure adherence to the professional rules of conduct as laid down by the NMC (Nursing & Midwifery Council), HCPC (Health and Care Professions Council) or equivalent professional body. The Remote Monitoring Service will be run by North Hampshire Urgent Care working alongside other key external stakeholders. Governance Structures will be determined by North Hampshire Urgent Care. Within this structure, this role will be expected: To understand and comply with patient confidentiality as per Caldicott Guardianship Guidelines To undertake and comply with Data Protection Issues To undertake and comply with mandatory training as required To have a working knowledge of and comply with all organisational policies, procedures, and guidelinesAdministrative and professional responsibilities: Oversight of the remote monitoring platform, to ensure patients are not missed from the appropriate level of escalation/follow up. Participation in team meetings to discuss patients on the Remote Monitoring service as required Ensure accurate notes of all consultations and treatments are recorded in the patients notes on the clinical computer systems as appropriate. Ensure accurate completion of all necessary documentation associated with patient health care including EMIS Web. Keeping up to date with service information sent by email.Liaison: Maintain effective liaison with other agencies and staff concerned with patient care and with all other disciplines with appropriate regard to confidentiality.Confidentiality: While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, staff, and other healthcare workers. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers may only be divulged to authorised persons in accordance with policies and procedures relating to confidentiality and the protection of personal and sensitive data Adhere to the NMC, HCPC (or equivalent body) Code of ConductHealth & Safety:The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Health & Safety Policy, to include: Using personal security systems within the workplace Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Reporting potential risks identifiedEquality and Diversity:The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Service procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers, and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Quality:The post-holder will strive to maintain quality within the service, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload, and resources. Communication:The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognise people's needs for alternative methods of communication and respond accordingly Contribution to the Implementation of Services:The post-holder will: Apply policies, standards, and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work. Participate in audit where appropriate The nature of our business and the changing needs of the National Health Service mean that you must be flexible in your approach to your work to provide service to our patients, and that the obligations upon you will inevitably vary and develop.

Person Specification

Knowledge, Communications, Interpersonal and Personal Skills

Essential

• Proficient in using standard office software (e.g., Microsoft Office, email, databases)
• Ability to respond to unwell patients and adapt communication styles to overcome barriers to successful consultation
• Demonstrates ability to lead, motivate, or supervise others. Supports performance management and contributes to team development.
• Flexible in approach to the needs of the service and responsive to change
• Understands and supports principles of equality, diversity, and inclusion in the workplace.
• Self-motivated, able to work independently, organising and prioritising own workload to changing and often tight deadlines
• Works effectively as part of a team, supports colleagues, and contributes to shared goals.
• Excellent verbal and written communication skills. Ability to work collaboratively, manage time effectively, and maintain professionalism.
• Ability to build effective working relationships, demonstrate professionalism, and maintain confidentiality. Shows initiative, reliability, and adaptability.
• Excellent liaison and negotiation skills
• Willingness to work flexibly (including weekends) to meet the needs of the service

Desirable

• Awareness of, or experience in using remote monitoring platforms

Qualifications

Essential

• Current and full membership with a professional registering body (NMC, HCPC)
• Educated to degree level
• Evidence of post-registration training relevant to long-term conditions, urgent care or remote monitoring

Desirable

• Postgraduate qualification in advanced clinical practice, digital health, leadership, education, management or related subject

Experience

Essential

• Significant clinical experience working autonomously
• Experience managing initial patient contacts within a clinical setting (dealing with undifferentiated demand), with clinical decision making and risk assessment.
• Experience working within urgent care, primary care, same day care or integrated urgent care services
• Experience of leading, supervising or managing non-registered clinical workforce
• Expert in managing workload and that of others in a fast paced and unpredictable environment

Desirable

• Experience working within a Remote Monitoring Service, virtual wards or telehealth services
• Experience managing service users with frailty
• Proven track record of service development, transformation or pathway development programmes
• Experience of supporting CQC inspections, regulatory compliance or quality assurance processes

Person Specification Knowledge, Communications, Interpersonal and Personal Skills Essential Proficient in using standard office software (e.g., Microsoft Office, email, databases) Ability to respond to unwell patients and adapt communication styles to overcome barriers to successful consultation Demonstrates ability to lead, motivate, or supervise others. Supports performance management and contributes to team development. Flexible in approach to the needs of the service and responsive to change Understands and supports principles of equality, diversity, and inclusion in the workplace. Self-motivated, able to work independently, organising and prioritising own workload to changing and often tight deadlines Works effectively as part of a team, supports colleagues, and contributes to shared goals. Excellent verbal and written communication skills. Ability to work collaboratively, manage time effectively, and maintain professionalism. Ability to build effective working relationships, demonstrate professionalism, and maintain confidentiality. Shows initiative, reliability, and adaptability. Excellent liaison and negotiation skills Willingness to work flexibly (including weekends) to meet the needs of the service Desirable Awareness of, or experience in using remote monitoring platforms Qualifications Essential Current and full membership with a professional registering body (NMC, HCPC) Educated to degree level Evidence of post-registration training relevant to long-term conditions, urgent care or remote monitoring Desirable Postgraduate qualification in advanced clinical practice, digital health, leadership, education, management or related subject Experience Essential Significant clinical experience working autonomously Experience managing initial patient contacts within a clinical setting (dealing with undifferentiated demand), with clinical decision making and risk assessment. Experience working within urgent care, primary care, same day care or integrated urgent care services Experience of leading, supervising or managing non-registered clinical workforce Expert in managing workload and that of others in a fast paced and unpredictable environment Desirable Experience working within a Remote Monitoring Service, virtual wards or telehealth services Experience managing service users with frailty Proven track record of service development, transformation or pathway development programmes Experience of supporting CQC inspections, regulatory compliance or quality assurance processes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

North Hampshire Urgent Care

Address

The Meads Business Centre

19 Kingsmead

Farnborough

GU14 7SR

United Kingdom

Employer's website

https://www.nhuc.co.uk/ (Opens in a new tab)

Employer details

Employer name

North Hampshire Urgent Care

Address

The Meads Business Centre

19 Kingsmead

Farnborough

GU14 7SR

United Kingdom

Employer's website

https://www.nhuc.co.uk/ (Opens in a new tab)

Job summary

We are looking for 2 x Salaried GP's across 2 surgeries, Whitburn Surgery and Albert Road Surgery.

GP 1 Mon/Thur/Fri

GP 2 Mon/Tues/ Wed

Declaration of Relationships Important Information for Applicants

As part of our recruitment process, all applicants must email HR at [email protected] at the time of submitting their application to confirm whether or not they have any family, friendship or other close personal relationships with existing STHC employees.

If a relationship exists, please provide the employee's name and nature of the relationship.

This information is requested to identify and manage any potential conflicts of interest and ensure that anyone with a personal relationship to an applicant is not involved in the recruitment and selection activities, and ensure a fair process for all applicants.

Having a relationship with an existing employee will not affect your application.

Main duties of the job

The Salaried GP provides safe, effective and patient-centred general medical services to the practice population. The role involves six clinical sessions per week, delivering a broad range of general practice consultations and contributing to long-term condition management, preventative care, medicines optimisation, clinical governance, quality improvement and service development.

The post holder works collaboratively with the wider multidisciplinary team and supports the practice in delivering high-quality primary care.

About us

STHC is a GP Federation, set up in 2017, to bring together GP practices to work collaboratively, delivering services at scale across the borough of South Tyneside and is formed from the 20 practices across South Tyneside.

Job summary

This is an exciting opportunity to join Norfolk and Suffolk Integrated Care Board (ICB) and play a key role in ensuring that the voices, experiences, and perspectives of women, birthing people, parents, and families are at the heart of shaping maternity and neonatal services. Working alongside the Maternity and Neonatal Voices Partnership (MNVP) Lead, you will help build meaningful relationships with communities across Norfolk and Suffolk, creating opportunities for families from all backgrounds to share their experiences and influence positive change. You will be instrumental in ensuring that a wide range of voices are heard, particularly those from communities who may face barriers to engagement or whose experiences are less often represented.

This role offers the chance to make a real impact by championing co-production, reducing inequalities, and ensuring that services are designed with families, not just for them. Whether you are engaging with communities, supporting volunteers, or working alongside healthcare professionals and system partners, your contribution will help improve experiences and outcomes for families across Norfolk and Suffolk.

The posts will be based in either Norfolk or Suffolk, with regular travel across both counties to support engagement activities and community outreach.

If you are passionate about listening to people, and helping to shape services that truly reflect the needs of local families, we would love to hear from you.

Main duties of the job

The postholder will support the MNVP by building and developing MNVP membership across Norfolk and Suffolk.

The postholder will support the MNVP Lead in the development of our volunteering programme so that a wide range of people are able to be meaningfully involved in various MNVP activities including, 15 steps quality review, public document reviews, and general community engagement.

The postholder will work with MNVP members to undertake engagement work with local families to ensure their voices are listened to, including women and birthing people, their partners, parents and their families.

The postholder will support outreach engagement, to listen to those families who are at risk of healthcare inequalities due to deprivation or ethnicity.

The postholder will attend local events to talk to both professionals and the public to promote the local MNVP and how it can benefit them

The postholder will contribute to managing the MNVP social media platforms, designing content and promoting the MNVP to a public audience

The post holder will undertake reporting and analysis of information to support delivery

About us

We manage an annual budget of £4.9 billion to commission safe, high quality and accessible health services for 1.7million people living in Norfolk and Suffolk.

We work with hospitals, GP practices, dentists, pharmacies, community, mental health and ambulance services, alongside local councils and voluntary organisations, to improve care. We involve local communities in shaping decisions and use their insights to improve services. As a statutory NHS organisation, we are accountable to NHS England and the UK Government.

Our role is to ensure services meet current and future needs by setting local NHS strategy, allocating funding, maintaining quality and safety standards, improving access, reducing health inequalities and enabling joined up care.

Norfolk and Suffolk include rural, coastal and deprived communities, with an older than average population. Around half of residents live in rural or coastal areas, where access can be harder, and about 219,000 people live in the most deprived areas, where early deaths are significantly higher. These factors shape our planning and focus on reducing inequalities.

Our vision is for people to live longer, healthier lives with access to safe, joined up, patient centred care. We prioritise improving healthy life expectancy, reducing inequalities and ensuring consistent access to high quality services.

We work across five local Places and partner with NHS providers, councils, the VCFSE sector and communities to deliver locally responsive care.

Job summary

Looking for a practice where you can enjoy your clinical work, develop your interests and still have a good work-life balance?

Hersham Surgery is looking for an enthusiastic and committed Salaried GP to join our friendly, supportive and dynamic team for 4-6 sessions per week.

We are a well-established 5-partner village practice with a loyal and diverse patient population. We pride ourselves on providing high-quality, patient-centred care in a practice where teamwork, professional development and work-life balance are genuinely valued.

Main duties of the job

About us

Our experienced clinical team includes 5 GP Partners, an Advanced Paramedic Practitioner, First Contact Physiotherapist, Practice Nurses, Pharmacy Technicians, HCAs and a Social Prescriber, alongside excellent wider MDT support and a Paramedic Home Visiting Service.

We are a teaching and training practice and a clinical learning environment, supporting Medical Students and GP Registrars. We offer regular clinical meetings, Protected Learning Time and opportunities to develop professional and special interests.

Job summary

We have an exciting opportunity to work as a Technical Team Lead to operationally manage the technical staffing across two specialist electronic assistive technology services - the Regional Communication Aid Service (RCAS) and the Regional Environmental Control Service (RECS). Both services are specialised services commissioned by NHS England, covering the North East and North Cumbria region.

RCAS provides specialised assessments and provision of communication aid equipment to adults and children who have complex communication needs. RCAS is based at Walkergate Park Hospital in Newcastle.

RECS provides specialist assessment and provision of environmental control systems to enable adults and children who have physical disabilities to operate a wide range of electric equipment and/or appliances within their environment, e.g. control of lights, TV, telephones, computer access, etc. RECS are based in Chad House, Hexham.

Main duties of the job

As Technical Team Lead you will be responsible for the line management and governance of Clinical Scientists, Clinical Technologists, Rehabilitation Technicians and Equipment Officers across both services. You will provide expert guidance and oversight of the management and provision of specialist assistive technology and have good working knowledge of Medical Device Regulations. You will be responsible for the whole life cycle of the equipment provided and will ensure that appropriate local policies and procedures are in place and up to date.

The successful candidate will work collaboratively with the Therapy Team Lead and the Clinical Manager, to lead a skilled and diverse multi-disciplinary team in order to provide high quality, patient centred care.

You will also have the opportunity for client facing work, conducting specialist assessments for equipment provision, providing complex mounting of equipment and supporting the installation of equipment. Therefore you will need to be able to meet the transport requirements of a regional community based service.

About us

We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.

NHS Employees identified as at risk of compulsory redundancy and those eligible for the NENC Re-Deployment careers hub will receive prior consideration.

Job summary

Looking for something different from traditional general practice?

Would you like to become a member of our Primary Care Services reception and administration team providing innovative care to our patient population as part of an outstanding CQC organisation?

We are looking to appoint a highly motivated and committed Medical Receptionist to join our team working 30 hours per week.

There is a requirement that additional hours are worked as needed, in agreement with management, to ensure the delivery of services between 8am and 6.30pm across all practices. As well as ability to support reception extended access provision at our Moorcroft and Holmcroft sites, one day per week until 8pm (as needed).

The post will be based at Moorcroft Medical Centre and Moss Green Surgery. Responding to the needs of our expanding group of Integrated practices, successful applicants will be required to provide regular rotation within our teams at Keele Practice and Holmcroft Surgery in Stafford. Therefore the ability to drive and be adaptable to the demands of the service is a must.

Band 2, £25,272 per annum based on wte (Pro rata'd for part time posts).

We are a friendly and well organised team with a forward-thinking approach, working with Proud to Care Values as part of an outstanding organisation.

Main duties of the job

To offer patients, clinical staff, attached and external agencies an efficient, reliable and courteous reception service and to provide administrative support to the practice in order that it may function effectively, and in accordance with practice policy on confidentiality. Customer service and communication forming an essential element of the role.

To provide excellent team working skills to ensure a quality and efficient service is provided to patients and wider stakeholders.

To work within the processes and protocols which allow the organisation to comply with CQC and clinical and information governance requirements.

Please refer to job description for full details.

About us

As a Trust we remain bold and ambitious with plans for both service and system collaborative transformation over the coming years to improve the health and wellbeing of our local people through high quality care.

We pride ourselves onensuring our team has their wellbeing put first and as such provide a range of wellness opportunities including flexible working.

We are committed to the Greener NHS national ambition to becoming the world's first 'carbon net zero' national health system by 2045 (Greener NHS (england.nhs.uk).As part of this, sustainability is embedded in our strategy as one of our four key enablers.In order to deliver on this commitment, we recognise that we need a workforce that is as passionate as we are about achieving these goals, for the benefit of our service users, workforce, local communities and the planet alike. For 2024/2025, we have launched our "Proud to be Green" engagement campaign which is aligned to the targets set out in our Green Plan. As a Trust, you can be assured that we will commit to supporting you in working towards our net zero ambitions, set out in our Green Plan, through our sustainability programme".

The Trust is committed to ensuring that a diverse workforce is representative and inclusive at all levels. We would very much welcome applications from all under-represented groups including women, people with disabilities, people from global majority backgrounds, and those from the lesbian, gay, bi and trans communities.

Details

Date posted

20 October 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

232-PRC-8355946

Job locations

Moorcroft Medical Centre

10 Botteslow Street

Stoke-on-Trent

ST1 3NJ

United Kingdom

Job description

Job responsibilities

• Key Duties/Responsibilities Reception Services to Patients: Ensuring the smooth and efficient running of our reception area, working as part of our reception team. Acting as a first contact with the practice and being aware that you are an ambassador for our surgery. Application of registration procedure for new patients and their induction into the practice via booking of an optional new patient assessment and distribution of the practice information leaflet. Receiving patients at the desk and directing as necessary. Application procedures for temporary residents and those requiring immediately necessary treatment. Operation of the appointments system which will include booking of arrivals and negotiating suitable appointment arrangements with patients. Ensuring clinicians are made aware of patients requiring urgent assessment. Monitoring and managing the waiting area to ensure that patients are seen in a timely manner and within a safe environment. Processing patient queries appropriately and ensuring follow up. Processing and distribution of claim forms etc. Receipt and processing of medical mail, both postal and hand delivered in accordance with the protocol for processing the daily post. To understand the difference between repeat and acute prescriptions and deal with appropriately. Issuing and management of repeat prescriptions in accordance with our Repeat Prescribing Policy. To deal with patient requests for non-recurrent medication and liaise with the appropriate clinician for such requests. Operation of security protocol for stocks of prescriptions. Receiving specimens, ensuring that they are correctly labelled and identifiable and ensuring their appropriate distribution in accordance with our Health & Safety policy. Direct liaison with other services such as Pharmacies, community services etc. Sign-posting to services provided both in-house and externally. Telephone Services: Providing a telephone service, answering within four rings where ever possible. Negotiation and booking of suitable appointments with patients using our appointment booking system. Addressing queries, liaising and problem-solving for patients, and other agencies such as social services, community and secondary care services. Accepting emergency requests for appointments or visits from patients and liaising with clinician on call to ensure continuity of care.Sign-posting to appropriate services. Booking external services such as ambulance transport. Informing patients of clinician instructions and/or administrative requests or requirements. Forwarding telephone calls on to appropriate team member. Communication Systems: Frequent inspection of and acting upon or entering: Practice Message Sheets and/or EMIS practice notes. Message book instructions White board messages EMIS alert and screen messages EmailsAccessing and using external specified electronic systems required for patient day to day management. INR book entries Medical Report Logbook entries Messages distributed via individual work baskets Assisting with processing of mail in accordance with practice protocol. Timely and secure sending or receiving of faxes and initiating actions accordingly. Appropriate use of Language Line. Accepting and relaying messages to team members using approved methods of communication. Teamwork: Working together and supporting each other across the practice team. Ensuring that a general broad knowledge of all tasks is in place and requesting further support and training as gaps in knowledge are identified. Liaising with and supporting practice team members for general queries and any practice systems which are in place such as recall, target achievement etc. Contributing towards any projects or pilots that the practice may take part in. Acting upon clinical team queries and/or instructions from the clinical team. Identifying issues which need further management and making the appropriate team member aware of the need to action. Contribution towards the setting up of appropriate protocols and adhering to them Covering team absences to ensure a safe working environment and preservation of safe working systems.

Job description Job responsibilities Key Duties/Responsibilities Reception Services to Patients: Ensuring the smooth and efficient running of our reception area, working as part of our reception team. Acting as a first contact with the practice and being aware that you are an ambassador for our surgery. Application of registration procedure for new patients and their induction into the practice via booking of an optional new patient assessment and distribution of the practice information leaflet. Receiving patients at the desk and directing as necessary. Application procedures for temporary residents and those requiring immediately necessary treatment. Operation of the appointments system which will include booking of arrivals and negotiating suitable appointment arrangements with patients. Ensuring clinicians are made aware of patients requiring urgent assessment. Monitoring and managing the waiting area to ensure that patients are seen in a timely manner and within a safe environment. Processing patient queries appropriately and ensuring follow up. Processing and distribution of claim forms etc. Receipt and processing of medical mail, both postal and hand delivered in accordance with the protocol for processing the daily post. To understand the difference between repeat and acute prescriptions and deal with appropriately. Issuing and management of repeat prescriptions in accordance with our Repeat Prescribing Policy. To deal with patient requests for non-recurrent medication and liaise with the appropriate clinician for such requests. Operation of security protocol for stocks of prescriptions. Receiving specimens, ensuring that they are correctly labelled and identifiable and ensuring their appropriate distribution in accordance with our Health & Safety policy. Direct liaison with other services such as Pharmacies, community services etc. Sign-posting to services provided both in-house and externally. Telephone Services: Providing a telephone service, answering within four rings where ever possible. Negotiation and booking of suitable appointments with patients using our appointment booking system. Addressing queries, liaising and problem-solving for patients, and other agencies such as social services, community and secondary care services. Accepting emergency requests for appointments or visits from patients and liaising with clinician on call to ensure continuity of care.Sign-posting to appropriate services. Booking external services such as ambulance transport. Informing patients of clinician instructions and/or administrative requests or requirements. Forwarding telephone calls on to appropriate team member. Communication Systems: Frequent inspection of and acting upon or entering: Practice Message Sheets and/or EMIS practice notes. Message book instructions White board messages EMIS alert and screen messages EmailsAccessing and using external specified electronic systems required for patient day to day management. INR book entries Medical Report Logbook entries Messages distributed via individual work baskets Assisting with processing of mail in accordance with practice protocol. Timely and secure sending or receiving of faxes and initiating actions accordingly. Appropriate use of Language Line. Accepting and relaying messages to team members using approved methods of communication. Teamwork: Working together and supporting each other across the practice team. Ensuring that a general broad knowledge of all tasks is in place and requesting further support and training as gaps in knowledge are identified. Liaising with and supporting practice team members for general queries and any practice systems which are in place such as recall, target achievement etc. Contributing towards any projects or pilots that the practice may take part in. Acting upon clinical team queries and/or instructions from the clinical team. Identifying issues which need further management and making the appropriate team member aware of the need to action. Contribution towards the setting up of appropriate protocols and adhering to them Covering team absences to ensure a safe working environment and preservation of safe working systems.

Person Specification

Experience

Essential

• Customer Service Skills

Desirable

• Experience within general practice environment or similar

Qualifications

Essential

• NVQ 2 or equivalent or willingness to work toward

Skills

Essential

• Evidence of good communication skills, both written and verbal

Person Specification Experience Essential Customer Service Skills Desirable Experience within general practice environment or similar Qualifications Essential NVQ 2 or equivalent or willingness to work toward Skills Essential Evidence of good communication skills, both written and verbal

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North Staffordshire Combined Healthcare Trust

Address

Moorcroft Medical Centre

10 Botteslow Street

Stoke-on-Trent

ST1 3NJ

United Kingdom

Employer's website

https://www.combined.nhs.uk/working-together/join-our-team/ (Opens in a new tab)

Employer details

Employer name

North Staffordshire Combined Healthcare Trust

Address

Moorcroft Medical Centre

10 Botteslow Street

Stoke-on-Trent

ST1 3NJ

United Kingdom

Employer's website

https://www.combined.nhs.uk/working-together/join-our-team/ (Opens in a new tab)

Job summary

Looking for something different from traditional general practice?

Would you like to become a member of our Primary Care Services reception and administration team providing innovative care to our patient population as part of an outstanding CQC organisation?

We are looking to appoint a highly motivated and experienced Medical Receptionist to join our team working 18.75 hours per week.

The post will be based at Keele Practice, on Keele University Campus however responding to the needs of our expanding group of Integrated practices, successful applicants will also be required to support our teams at Moorcroft Medical Centre in Hanley and Holmcroft Surgery in Stafford. Therefore, the ability to drive and be adaptable to the demands of the service is a must.

There is a requirement that additional hours are worked as needed, in agreement with management, to ensure the delivery of services between 8am and 6.30pm across all practices. As well as ability to support reception extended access provision at our Moorcroft and Holmcroft sites, one day per week until 8pm (as needed).

Band 2, £25,572 per annum based on wte (Pro rata'd for part time posts).

We are a friendly and well organised team with a forward-thinking approach, working with Proud to Care Values as part of an outstanding organisation.

NOTE: This role is not eligible for sponsorship

Main duties of the job

To offer patients, clinical staff, attached and external agencies an efficient, reliable and courteous reception service and to provide administrative support to the practice in order that it may function effectively, and in accordance with practice policy on confidentiality. Customer service and communication forming an essential element of the role.

To provide excellent team working skills to ensure a quality and efficient service is provided to patients and wider stakeholders.

To support the team in managing both incoming and existing workload.

To work within the processes and protocols which allow the organisation to comply with CQC and clinical and information governance requirements.

Contribution towards the setting up of appropriate protocols and adhering to them.

Covering team absences to ensure a safe working environment and preservation of safe working systems.

About us

As a Trust we remain bold and ambitious with plans for both service and system collaborative transformation over the coming years to improve the health and wellbeing of our local people through high quality care.

We pride ourselves onensuring our team has their wellbeing put first and as such provide a range of wellness opportunities including flexible working.

We are committed to the Greener NHS national ambition to becoming the world's first 'carbon net zero' national health system by 2045 (Greener NHS (england.nhs.uk). As part of this, sustainability is embedded in our strategy as one of our four key enablers. In order to deliver on this commitment, we recognise that we need a workforce that is as passionate as we are about achieving these goals, for the benefit of our service users, workforce, local communities and the planet alike.

The Trust is committed to ensuring that a diverse workforce is representative and inclusive at all levels. We would very much welcome applications from all under-represented groups including women, people with disabilities, people from global majority backgrounds, and those from the lesbian, gay, bi and trans communities.

The Trust is committed to the Step into Health scheme and actively encourages applicants from the Armed Forces Communities to apply.

Details

Date posted

20 October 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year per annum pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

232-PRC-8359826

Job locations

Keele Practice Health Centre

Keele University

Newcastle-under-Lyme

ST5 5BG

United Kingdom

Job description

Job responsibilities

• Key Duties/Responsibilities Reception Services to Patients: Ensuring the smooth and efficient running of our reception area, working as part of our reception team. Acting as a first contact with the practice and being aware that you are an ambassador for our surgery. Application of registration procedure for new patients and their induction into the practice via booking of an optional new patient assessment and distribution of the practice information leaflet. Receiving patients at the desk and directing as necessary. Application procedures for temporary residents and those requiring immediately necessary treatment. Operation of the appointments system which will include booking of arrivals and negotiating suitable appointment arrangements with patients. Ensuring clinicians are made aware of patients requiring urgent assessment. Monitoring and managing the waiting area to ensure that patients are seen in a timely manner and within a safe environment. Processing patient queries appropriately and ensuring follow up. Processing and distribution of claim forms etc. Receipt and processing of medical mail, both postal and hand delivered in accordance with the protocol for processing the daily post. To understand the difference between repeat and acute prescriptions and deal with appropriately. Issuing and management of repeat prescriptions in accordance with our Repeat Prescribing Policy. To deal with patient requests for non-recurrent medication and liaise with the appropriate clinician for such requests. Operation of security protocol for stocks of prescriptions. Receiving specimens, ensuring that they are correctly labelled and identifiable and ensuring their appropriate distribution in accordance with our Health & Safety policy. Direct liaison with other services such as Pharmacies, community services etc. Sign-posting to services provided both in-house and externally. Telephone Services: Providing a telephone service, answering within four rings where ever possible. Negotiation and booking of suitable appointments with patients using our appointment booking system. Addressing queries, liaising and problem-solving for patients, and other agencies such as social services, community and secondary care services. Accepting emergency requests for appointments or visits from patients and liaising with clinician on call to ensure continuity of care.Sign-posting to appropriate services. Booking external services such as ambulance transport. Informing patients of clinician instructions and/or administrative requests or requirements. Forwarding telephone calls on to appropriate team member. Communication Systems: Frequent inspection of and acting upon or entering: Practice Message Sheets and/or EMIS practice notes. Message book instructions White board messages EMIS alert and screen messages EmailsAccessing and using external specified electronic systems required for patient day to day management. INR book entries Medical Report Logbook entries Messages distributed via individual work baskets Assisting with processing of mail in accordance with practice protocol. Timely and secure sending or receiving of faxes and initiating actions accordingly. Appropriate use of Language Line. Accepting and relaying messages to team members using approved methods of communication. Teamwork: Working together and supporting each other across the practice team. Ensuring that a general broad knowledge of all tasks is in place and requesting further support and training as gaps in knowledge are identified. Liaising with and supporting practice team members for general queries and any practice systems which are in place such as recall, target achievement etc. Contributing towards any projects or pilots that the practice may take part in. Acting upon clinical team queries and/or instructions from the clinical team. Identifying issues which need further management and making the appropriate team member aware of the need to action. Contribution towards the setting up of appropriate protocols and adhering to them Covering team absences to ensure a safe working environment and preservation of safe working systems.

Job description Job responsibilities Key Duties/Responsibilities Reception Services to Patients: Ensuring the smooth and efficient running of our reception area, working as part of our reception team. Acting as a first contact with the practice and being aware that you are an ambassador for our surgery. Application of registration procedure for new patients and their induction into the practice via booking of an optional new patient assessment and distribution of the practice information leaflet. Receiving patients at the desk and directing as necessary. Application procedures for temporary residents and those requiring immediately necessary treatment. Operation of the appointments system which will include booking of arrivals and negotiating suitable appointment arrangements with patients. Ensuring clinicians are made aware of patients requiring urgent assessment. Monitoring and managing the waiting area to ensure that patients are seen in a timely manner and within a safe environment. Processing patient queries appropriately and ensuring follow up. Processing and distribution of claim forms etc. Receipt and processing of medical mail, both postal and hand delivered in accordance with the protocol for processing the daily post. To understand the difference between repeat and acute prescriptions and deal with appropriately. Issuing and management of repeat prescriptions in accordance with our Repeat Prescribing Policy. To deal with patient requests for non-recurrent medication and liaise with the appropriate clinician for such requests. Operation of security protocol for stocks of prescriptions. Receiving specimens, ensuring that they are correctly labelled and identifiable and ensuring their appropriate distribution in accordance with our Health & Safety policy. Direct liaison with other services such as Pharmacies, community services etc. Sign-posting to services provided both in-house and externally. Telephone Services: Providing a telephone service, answering within four rings where ever possible. Negotiation and booking of suitable appointments with patients using our appointment booking system. Addressing queries, liaising and problem-solving for patients, and other agencies such as social services, community and secondary care services. Accepting emergency requests for appointments or visits from patients and liaising with clinician on call to ensure continuity of care.Sign-posting to appropriate services. Booking external services such as ambulance transport. Informing patients of clinician instructions and/or administrative requests or requirements. Forwarding telephone calls on to appropriate team member. Communication Systems: Frequent inspection of and acting upon or entering: Practice Message Sheets and/or EMIS practice notes. Message book instructions White board messages EMIS alert and screen messages EmailsAccessing and using external specified electronic systems required for patient day to day management. INR book entries Medical Report Logbook entries Messages distributed via individual work baskets Assisting with processing of mail in accordance with practice protocol. Timely and secure sending or receiving of faxes and initiating actions accordingly. Appropriate use of Language Line. Accepting and relaying messages to team members using approved methods of communication. Teamwork: Working together and supporting each other across the practice team. Ensuring that a general broad knowledge of all tasks is in place and requesting further support and training as gaps in knowledge are identified. Liaising with and supporting practice team members for general queries and any practice systems which are in place such as recall, target achievement etc. Contributing towards any projects or pilots that the practice may take part in. Acting upon clinical team queries and/or instructions from the clinical team. Identifying issues which need further management and making the appropriate team member aware of the need to action. Contribution towards the setting up of appropriate protocols and adhering to them Covering team absences to ensure a safe working environment and preservation of safe working systems.

Person Specification

Qualifications

Essential

• NVQ 2 qualification in administration or equivalent experience

Experience

Essential

• Customer service skills

Desirable

• Experience within general practice environment or similar

Skills

Essential

• Evidence of good communication skills, both written and verbal
• Keyboard skills

Person Specification Qualifications Essential NVQ 2 qualification in administration or equivalent experience Experience Essential Customer service skills Desirable Experience within general practice environment or similar Skills Essential Evidence of good communication skills, both written and verbal Keyboard skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North Staffordshire Combined Healthcare Trust

Address

Keele Practice Health Centre

Keele University

Newcastle-under-Lyme

ST5 5BG

United Kingdom

Employer's website

https://www.combined.nhs.uk/working-together/join-our-team/ (Opens in a new tab)

Employer details

Employer name

North Staffordshire Combined Healthcare Trust

Address

Keele Practice Health Centre

Keele University

Newcastle-under-Lyme

ST5 5BG

United Kingdom

Employer's website

https://www.combined.nhs.uk/working-together/join-our-team/ (Opens in a new tab)

Job summary

An exciting opportunity has arisen within the Stoke on Trent NHS Talking Therapy Service to recruit a full time CBT Therapist on a temp, fixed term contract, ending Nov 27 to cover maternity leave.

Stoke-on-Trent NHS Talking Therapy Service is an innovative primary care service which involves partnership arrangements between North Staffordshire Combined Health Care (NSCHCT), Midland Partnership Foundation Trust (MPFT), and the Third Sector. We are looking to recruit a Cognitive Behavioural Therapist to provide a range of effective treatments for a broad range of common mental health problems in Primary Care, focusing on anxiety disorders and depression. Promoting excellence in the delivery of CBT, we are committed to continuing clinical training/development, supervision and support for all therapists in line with National Guidance and continue to strive as a high performing IAPT service. We are committed to promoting the wellbeing of client's and staff, and we support the intensive clinical skills training programs focusing on advanced level CBT competencies in a range of areas, including adapting treatment for clients with co-morbid long term physical conditions/medically unexplained symptoms.

You should have qualified as a Cognitive Behavioural Therapist with a Post-Graduate Diploma in CBT from an accredited training provider, and have some experience of treating common mental health problems. Previous experience of working in a Talking Therapies service is desirable.

Main duties of the job

Formulate, implement and evaluate therapy programmes for clients with depression and the range of anxiety disorders.

Adhere to agreed activity relating to the number of client contacts offered, and clinical sessions carried out per week.

Attend regular clinical supervision and caseload management

About us

As a Trust we remain bold and ambitious with plans for both service and system collaborative transformation over the coming years to improve the health and wellbeing of our local people through high quality care.

We pride ourselves onensuring our team has their wellbeing put first and as such provide a range of wellness opportunities including flexible working.

We are committed to the Greener NHS national ambition to becoming the world's first 'carbon net zero' national health system by 2045 (Greener NHS (england.nhs.uk). As part of this, sustainability is embedded in our strategy as one of our four key enablers. In order to deliver on this commitment, we recognise that we need a workforce that is as passionate as we are about achieving these goals, for the benefit of our service users, workforce, local communities and the planet alike. For 2024/2025, we have launched our "Proud to be Green" engagement campaign which is aligned to the targets set out in our Green Plan. As a Trust, you can be assured that we will commit to supporting you in working towards our net zero ambitions, set out in our Green Plan, through our sustainability programme".

The Trust is committed to ensuring that a diverse workforce is representative and inclusive at all levels. We would very much welcome applications from all under-represented groups including women, people with disabilities, people from global majority backgrounds, and those from the lesbian, gay, bi and trans communities.

Details

Date posted

20 October 2026

Pay scheme

Agenda for change

Band

Band 7

Salary

£49,387 to £56,515 a year per annum pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

232-PRC-8335019

Job locations

Hope Centre

Upper Huntbach St,

Hanley, Stoke-on-Trent

ST1 2DA

United Kingdom

Job description

Job responsibilities

For full details regarding the job role and responsibilities please see the attached Job Description and Person Specification document.

Job description Job responsibilities For full details regarding the job role and responsibilities please see the attached Job Description and Person Specification document.

Person Specification

Experience

Essential

• Demonstrable experience of working in mental health services
• Experience of teaching and liaising with other professional groups

Qualifications

Essential

• Qualification from High Intensity IAPT Course (Post Graduate Diploma) or Equivalent
• Significant experience working as a psychological therapy practitioner

Desirable

• Relevant experience in Primary Care treating anxiety and depression

Knowledge

Essential

• Full range of skills and competencies as laid out in the competence framework for CBT (Roth and Pilling 2007)

Desirable

• Trained in provision of supervision for CBT
• Accredited with a professional psychological therapy organisation

Person Specification Experience Essential Demonstrable experience of working in mental health services Experience of teaching and liaising with other professional groups Qualifications Essential Qualification from High Intensity IAPT Course (Post Graduate Diploma) or Equivalent Significant experience working as a psychological therapy practitioner Desirable Relevant experience in Primary Care treating anxiety and depression Knowledge Essential Full range of skills and competencies as laid out in the competence framework for CBT (Roth and Pilling 2007) Desirable Trained in provision of supervision for CBT Accredited with a professional psychological therapy organisation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

North Staffordshire Combined Healthcare Trust

Address

Hope Centre

Upper Huntbach St,

Hanley, Stoke-on-Trent

ST1 2DA

United Kingdom

Employer's website

https://www.combined.nhs.uk/working-together/join-our-team/ (Opens in a new tab)

Employer details

Employer name

North Staffordshire Combined Healthcare Trust

Address

Hope Centre

Upper Huntbach St,

Hanley, Stoke-on-Trent

ST1 2DA

United Kingdom

Employer's website

https://www.combined.nhs.uk/working-together/join-our-team/ (Opens in a new tab)

Job summary

Community Assessment, Stabilisation and Treatment Team (CASTT) North Staffordshire Combined Healthcare NHS Trust 37.5 hours per week (1.0 WTE)

North Staffordshire Combined Healthcare NHS Trust is pleased to advertise an exciting opportunity for a Band 4 Assistant Psychologist to join our Community Assessment, Stabilisation and Treatment Team (CASTT), supporting our expanding Complex Emotional Needs Pathway.

This post offers an excellent opportunity for a psychology graduate seeking to develop clinical, research, and service evaluation skills within a specialist, trauma-informed service. The successful applicant will be supported by Clinical Psychologists and work as part of a welcoming and psychologically minded multidisciplinary team committed to delivering high-quality care for people experiencing complex emotional needs.

Main duties of the job

The Assistant Psychologist will play an important role in supporting ongoing service evaluation and research activity across the pathway. Key responsibilities will include:

• Supporting the collection and analysis of routine outcome measures.
• Assisting service users to complete questionnaires before, during and after intervention.
• Conducting semi-structured interviews to help evaluate patient progress and experience.
• Collating and analysing data and contributing to service evaluation reports.
• Supporting the development of research and quality improvement initiatives.
• Assisting qualified clinicians in delivering psychologically informed interventions, including opportunities to co-facilitate online Structured Clinical Management (SCM) skills groups.

The post also offers opportunities to gain experience across related services, helping the successful applicant develop a broad range of skills and experiences relevant to future professional development.

About us

As a Trust we remain bold and ambitious with plans for both service and system collaborative transformation over the coming years to improve the health and wellbeing of our local people through high quality care.

We pride ourselves onensuring our team has their wellbeing put first and as such provide a range of wellness opportunities including flexible working.

We are committed to the Greener NHS national ambition to becoming the world's first 'carbon net zero' national health system by 2045 (Greener NHS (england.nhs.uk). As part of this, sustainability is embedded in our strategy as one of our four key enablers. In order to deliver on this commitment, we recognise that we need a workforce that is as passionate as we are about achieving these goals, for the benefit of our service users, workforce, local communities and the planet alike.

The Trust is committed to ensuring that a diverse workforce is representative and inclusive at all levels. We would very much welcome applications from all under-represented groups including women, people with disabilities, people from global majority backgrounds, and those from the lesbian, gay, bi and trans communities.

The Trust is committed to the Step into Health scheme and actively encourages applicants from the Armed Forces Communities to apply.

Job summary

An exciting opportunity has arisen for an experienced and motivated nurse leader to join East Kent Hospitals asMatron for Neurology Services. This role will provide senior nursing leadership across our developing Neurology Service

You will work alongside consultants, specialist nursing teams, allied health professionals and operational leaders to ensure the highest standards of patient care, safety and experience.

This is an exceptional opportunity for an ambitious individual who is passionate about service transformation, workforce development and delivering outstanding care for patients with complex neurological conditions.

About the Role

As Neurology Matron, you will:

• Provide visible and compassionate leadership across Neurology Services.
• Lead the delivery of safe, effective and high-quality patient care.
• Drive quality improvement, innovation and service transformation.
• Develop and support specialist nursing teams.
• Lead workforce planning, recruitment, retention and succession planning.
• Ensure delivery of excellent patient experience and patient safety outcomes.
• Work collaboratively with regional neuroscience networks and external partners.
• Contribute to strategic planning and future development of Neurology Services.

Come and help shape the future of Neurology Services at East Kent Hospitals University NHS Foundation Trust.

Informal Enquiries

For an informal discussion please contact the Associate Director of Nursing

Closing Date: 13/08/26Interview Date: 20/08/26

Main duties of the job

The Neurology Matron will provide visible authoritative presence, inclusive leadership and professional accountability ensuring delivery of well-led, safe, effective, responsive and compassionate care. The Matron has a pivotal role in creating best experiences in the safest environment for our service users where patient is always put in the centre of everything we do.

The Stroke Matron will lead service improvement, workforce establishment, and governance in line with the role expectations set out in the NHS England Matron's Handbook (2021). The post holder will act as a clinical leader, role model, and advocate for service users and staff groups. It is envisaged that 80% of this role will be spent on Leadership and Management and 20% spent on the direct Clinical Capacity.

The Neurology Matron works within the Care Group's Corporate Team to drive the Quality and Compliance for NHS Fundamentals of Care. There is an expectation that the post holder will work closely with other Matrons and Multidisciplinary colleagues within the department and Care Groups and Trust boundaries in the interest of patient care.

The job holder will have developmental opportunities within the Corporate Team supported by the Directors of Nursing and Quality.

About us

We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.

Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.

Job summary

Thank you for your interest in joining us at this exciting and important time. At our heart, we are here to serve the people of our communities. Health and care is, above all, a people business -built on relationships, compassion, and the shared ambition to help everyone live healthier, fuller lives. Every role in our organisation contributes to this mission. Every decision we make, every partnership we form, and every change we lead starts with one question: what will best serve our population?

Our mission is clear: to work with our population to achieve their best health through equitable care, delivering maximum value from every pound spent. We will achieve this by being a highly effective team of commissioners; inclusive, fair, responsive, and innovative; harnessing data and technology, leveraging scale, and staying closely connected to the unique needs of our neighbourhoods.

The NHS 10-Year Plan provides a strong foundation for our work. It challenges us to:o Prevent ill-health and intervene earlyo Personalise care so it works for everyoneo Tackle health inequalities and improve access for allo Embrace digital innovation to improve quality and efficiencyo Secure long-term sustainability in the face of growing demand

These priorities will guide our strategies and decisions every day.

Main duties of the job

The EPRR Managers will support the delivery of the Integrated Care Board's statutory duties for Emergency Preparedness, Resilience and Response (EPRR) under the Civil Contingencies Act and NHS England Core Standards. Reporting to the Band 8b EPRR Lead, the postholder will manage the development and implementation of emergency planning and business continuity arrangements across the organisation.

The EPRR Managers will coordinate risk assessments, training, and exercises to ensure readiness for major incidents and service disruptions. The role includes maintaining compliance records, preparing assurance reports, and supporting governance processes. The postholder will work closely with system partners, emergency services, and local authorities to ensure integrated planning and response. Strong organisational skills, attention to detail, and the ability to manage multiple priorities are essential to deliver high-quality resilience and preparedness across theICB.

About us

We are committed to promoting equal opportunities to achieve equity of access, experience and outcomes and to recognising and valuing people's differences. We are passionate about creating an inclusive workplace that promotes and values diversity; we see this as a strength and part of our founding mission, values and behaviours. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers patient outcomes.

We are committed to creating the best place to work, where your contribution is valued, your wellbeing is supported and all our colleagues can reach their full potential. We welcome and encourage applications from all areas of the community, who meet the criteria for the role, regardless of their protected characteristic. We work to ensure that our recruitment processes are as inclusive as possible to everyone, including making adjustments for people who have a disability or long-term condition and support with the recruitment process for people with lived experience.

We are happy to discuss flexible working options for all roles.

We operate a Carer friendly working environment that is supportive and inclusive. We actively encourage Carers to self-identify themselves.

We are a Disability Confident Employer and commit to shortlisting suitable applicants who meet the essential criteria for an interview. Please inform us of any adjustments you may require.

Job summary

Surrey Mental Health Support Teams in Schools have an exciting opportunity for Recruit to Train Trainee CBT Therapists to join our team as part of the NHS England funded Children and Young People (CYP) Psychological Training Programmes (formerly CYP-IAPT).

The post-holder/s will attend a fully funded one year training, completing a Post Graduate Diploma in CYP-PT therapies, in cognitive behavioural therapy (CBT) whilst carrying out clinical work in our service to complement their studies and use their newly developed skills.

We are seeking highly motivated and enthusiastic mental health practitioners to work and train within our service. The training post will equip the post-holder to provide interventions for children, young people or families using evidence-based intervention consistent with the course they are attending. The post holder will work with people with different cultural backgrounds and ages, using interpreters when necessary and should be committed to equity, diversity and inclusion.

We have a number of vacancies based in both our Surrey teams (base TBC) and our Hampshire Team (based in Adlershot Centre for Health).

MHSTs are part of a wider 'School Based Needs Team' who deliver evidence based early intervention mental health support forchildren and young people, ensuring they receive the right support to meet their needs, at the right time, in alignment with the THRIVE model.

Main duties of the job

This is a permanent post with this training year funded by HEE. After successful completion of the course you will continue your employment within the Mental Health Support Team (MHST) using the new skills you have developed. You will continue in the MHST as a Band 6 Senior Clinician, delivering all 3 functions of MHSTs, including direct work with CYP and families, offering consultation and advice to school and supporting the delivery of Whole School Approach work.

This role will be best suited for applicants that are able to balance a very busy work and study schedule. You will be an employee at the service but also enrolled on a Postgraduate Diploma course. Applicants must be prepared to work towards their studies outside of protected study time (such as on weekends and after work). Protected study time or teaching days are typically two days a week during term (with possibility of extra university days near start) and will be a mixture of in person and online sessions. Applicants must be willing to travel into London to attend their lectures.

HEE are also expecting to implement a new rule regarding beneficiaries of their training year funding. We recommend you read this if you plan to apply to future trainings. Applicants should be aware that individuals who commence an NHSE-funded course listed on the webpage below will normally be required to wait two years from the date of their qualifying exam board before they can start another NHSE-funded training programme.

About us

Surrey and Borders Partnership NHS Foundation Trust is the leading provider of health and social care services for people of all ages with mental ill-health and learning disabilities in Surrey and North East Hampshire. We also provide social care services for people with a learning disability in Croydon and ASD and ADHD assessment services in Hampshire.

We actively seek to engage people who use our services and our communities in improving the mental wellbeing of the local population. We work closely with other NHS and voluntary sector organisations who provide services and support people who use services and carers.

Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast.

Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach.

For international travel, both Gatwick and Heathrow airports are nearby.

Please note that we reserve the right to close posts as soon as sufficient applications are received.

Working from home contracts do not attract high cost area payments.

We look forward to receiving your application!

Job summary

EAST:MK Primary Care Network has exciting opportunity to welcome a general medical practitioner into our practice teams. The role is offered on sessional basis of between 4 to 6 sessions per week, between Monday and Saturday, on a rotation basis across the 4 surgeries - Ashfield Medical Centre, CMK Medical Centre, Milton Keynes Village Practice and The Grove Surgery that make up the PCN.

Main duties of the job

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

About us

East:MK PCN covers a total population of approximately 56,000 patients, across its 4 practices in Milton Keynes: Ashfield Medical Centre, CMK Medical Centre, Milton Keynes Village Practice and the Grove Surgery.

Our overarching objective is to deliver the highest standard of care. We work collaboratively with colleagues in the NHS, public and community services to make as much of an impact to improving patient access and care. Patient-centred care is a firm belief in our network, and we are looking for energetic and proactive individuals that will enjoy working in a vibrant team.

Job summary

Permanent Salaried GP 6 Sessions | Monday, Wednesday & Thursday | Mid Devon

Looking for a rewarding GP role where you're genuinely supported, valued and able to make a difference?

Join our friendly Amicus Health Group team, working across Witheridge, Morchard Bishop and Cheriton Fitzpaine surgeries in beautiful Mid Devon.

This exciting permanent position offers 6 sessions over three full days (Monday, Wednesday and Thursday), combining rewarding clinical work with opportunities to lead, innovate and inspire.

Why join us?

• CQC-rated Good across our three Mid Devon surgeries.
• Sustainable workload with 15-minute appointments and dedicated admin support for list-holding GPs.
• Supportive culture within a friendly, experienced multidisciplinary team.
• Professional development through monthly educational sessions and training opportunities.
• Varied responsibilities including safeguarding leadership, Abtrace implementation and medical education.
• Attractive package with competitive salary, 6 weeks' annual leave and one week of study leave.
• Beautiful rural setting, accessible from Exeter and Taunton.

Great team. Rewarding work. A chance to make your mark.

An appointment at the top of the pay scale would reflect our expectation that the successful candidate brings substantial experience, works autonomously and demonstrates the leadership capability required to take forward the responsibilities of their predecessor.

We'd love to welcome you to Amicus Health Group!

Main duties of the job

As a valued member of our clinical team, you'll deliver high-quality, compassionate, patient-centred care while contributing to the wider development of our practice.

Your clinical responsibilities will include:

• Providing face-to-face and telephone consultations, home visits and ongoing patient care.
• Assessing, diagnosing and managing a broad range of conditions, including complex and undifferentiated presentations.
• Developing personalised care plans, promoting preventative healthcare and supporting patient wellbeing.
• Working collaboratively with our multidisciplinary team, coordinating referrals and follow-up care.
• Prescribing safely, reviewing repeat prescriptions and maintaining accurate, timely clinical records and correspondence.

You will also have the opportunity to develop your skills and take on additional areas of responsibility, such as:

• GP Trainer: Supporting, supervising and inspiring medical students, F2 doctors and GP registrars, in line with relevant trainer requirements.
• Abtrace Clinical Lead: Driving the continued implementation and roll-out of Abtrace, supporting its integration into everyday clinical care.
• Deputy Safeguarding Lead: Supporting safeguarding processes, advising colleagues and promoting best practice.

A fantastic opportunity to combine clinical care with leadership, innovation and teaching!

About us

Five surgeries. One fantastic team. A shared passion for excellent patient care!

Amicus Health Group is a thriving, forward-thinking practice in beautiful Mid Devon, spanning Clare House, Bampton, Witheridge, Morchard Bishop and Cheriton Fitzpaine surgeries.

Our dedicated multidisciplinary team of GPs, pharmacists, paramedics, practice nurses, healthcare assistants and administrative colleagues works together to deliver excellent, patient-centred care.

Big enough to support you, small enough to know you!

Despite our size, we retain the warmth and community spirit of a rural practice. Team meetings, regular clinical discussions and shared lunch breaks help us stay connected and support one another.

We believe happy, supported colleagues deliver the best care. From fresh fruit, tea and coffee to appreciation postcards, yoga, summer and Christmas celebrations, we make staff wellbeing a priority.

Join our three CQC Good-rated Mid Devon surgeries and enjoy the best of both worlds: close-knit rural communities with the resources and opportunities of a larger organisation.

Come for the opportunity. Stay for the team!

To apply, send your CV and covering letter to Vicki Cole, Practice Manager, at [email protected].

Details

Date posted

19 October 2026

Pay scheme

Other

Salary

£11,196 to £12,786 a year

Contract

Permanent

Working pattern

Part-time

Reference number

A4803-26-0000

Job locations

Witheridge Medical Centre

Cannington Road

Cannington Road, Witheridge

Witheridge

Devon

EX16 8EZ

United Kingdom

Doctors Surgery

Barton Close

Cheriton Fitzpaine

CREDITON

Devon

EX17 4JB

United Kingdom

Morchard Bishop Surgery

Chulmleigh Road

Morchard Bishop

CREDITON

Devon

EX17 6NZ

United Kingdom

Job description

Job responsibilities

Salaried GP Job Description

Amicus Health Group Witheridge, Morchard Bishop and Cheriton Fitzpaine Surgeries

Contract: PermanentSessions: 6 per weekWorking days: Monday, Wednesday and Thursday (full days)

Role Purpose

We are seeking a compassionate, enthusiastic and forward-thinking Salaried GP to join our supportive Mid Devon team.

You will work as an autonomous practitioner, providing safe, effective and person-centred care to our practice population, while contributing to the quality, development and smooth running of the practice.

This is an established permanent post, succeeding a departing colleague, with three important additional responsibilities: Deputy Safeguarding Lead, Abtrace Clinical Lead and GP Trainer/Clinical Educator.

Clinical Care and Patient Management

• Deliver high-quality general medical services through face-to-face and telephone consultations, home visits and appropriate follow-up, including telephone triage and duty doctor work as required by the practice rota.
• Assess, investigate, diagnose and manage acute, chronic, complex and undifferentiated presentations, using sound clinical judgement and evidence-based guidance.
• Work in partnership with patients and carers to agree personalised care plans, support shared decision-making and provide appropriate counselling, prevention, health education and lifestyle advice.
• Provide effective management and review of long-term conditions, recognising when escalation, admission, discharge or referral to other services is appropriate.
• Prescribe safely and cost-effectively, following local and national guidance and the practice formulary; review and authorise repeat prescriptions and undertake appropriate medicines management.
• Complete referrals, results, clinical correspondence and other administrative tasks accurately and promptly; maintain clear, contemporaneous clinical records using appropriate coding.
• Work collaboratively with GPs, pharmacists, paramedics, nurses, healthcare assistants, administrative colleagues and external services to ensure coordinated, continuous care.

Deputy Safeguarding Lead

• Support the practice Safeguarding Lead in promoting a robust safeguarding culture for children and adults at risk across the Mid Devon surgeries.
• Provide accessible clinical advice to colleagues on safeguarding concerns, recognition of risk, escalation pathways, documentation and appropriate referrals, within your competence and practice policy.
• Contribute to safeguarding meetings, multidisciplinary discussions, information sharing and liaison with relevant partner agencies, maintaining confidentiality and accurate records.
• Help review and embed safeguarding policies, learning, training and improvements arising from cases, audits or significant events; deputise for the Safeguarding Lead when agreed and appropriate.

Abtrace Clinical Lead Implementation and Continued Roll-out

• Take clinical ownership of the ongoing implementation and roll-out of Abtrace across the practice, building on work already under way.
• Work with clinical, operational and administrative colleagues to integrate Abtrace into appropriate workflows and support proactive identification, review and follow-up of patients.
• Act as a point of contact for clinical questions, encourage adoption, support training and help colleagues use the system consistently and effectively.
• Review feedback and agreed measures of impact, identify opportunities to improve processes and support safe, appropriate use of patient information and clinical decision-support technology.
• Ensure that clinical decisions remain subject to professional judgement, established guidance, information governance and practice policies.

GP Trainer and Clinical Educator

• Contribute actively to our established training environment by supporting medical students, Foundation Year 2 (F2) doctors and GP registrars.
• Provide appropriate supervision, teaching, case discussion, feedback and pastoral support, helping learners develop confidence, clinical reasoning and safe working practices.
• Work with educational and clinical supervisors and the wider team to provide meaningful learning opportunities, contribute to assessments and training documentation where authorised, and promote a positive learning culture.
• Undertake any formal trainer or supervisor duties only where the relevant approval, accreditation and arrangements are in place.

Clinical Governance, Quality and Professional Standards

• Practise in accordance with GMC Good Medical Practice, the practice's contractual obligations, relevant clinical guidelines, safeguarding procedures and local policies.
• Participate in clinical meetings, audit, quality improvement, significant-event reviews and learning from incidents or near misses; help translate learning into safer care.
• Support the delivery of appropriate quality and service objectives, including QOF-related activity where agreed, and contribute ideas to improve patient experience and operational effectiveness.
• Maintain confidentiality, data protection, information security, accurate records and professional boundaries at all times.
• Uphold equality, diversity and inclusion; treat patients, carers and colleagues with dignity and respect.
• Take reasonable care of personal and workplace health and safety, identify and escalate risks, and follow infection prevention and other safety requirements.
• Maintain registration, professional indemnity, appraisal, revalidation, mandatory training and continuing professional development as required for the role.
• Manage workload effectively, communicate clearly, delegate safely and contribute positively to the wider team and practice development.

Working with Amicus Health Group

Amicus Health Group operates five surgeries: Clare House, Bampton, Witheridge, Morchard Bishop and Cheriton Fitzpaine.

This role works across the three Mid Devon sites, each rated Good by the CQC. We offer 15-minute appointments, a multidisciplinary approach and a welcoming culture with daily team contact and regular clinical discussion.

We value collaboration, professional development and staff wellbeing.

The post holder will undertake other reasonable duties consistent with the role of a Salaried GP. The balance of clinical sessions and additional leadership and educational responsibilities will be agreed with the practice.

Job description Job responsibilities Salaried GP Job DescriptionAmicus Health Group Witheridge, Morchard Bishop and Cheriton Fitzpaine SurgeriesContract: PermanentSessions: 6 per weekWorking days: Monday, Wednesday and Thursday (full days)Role PurposeWe are seeking a compassionate, enthusiastic and forward-thinking Salaried GP to join our supportive Mid Devon team.You will work as an autonomous practitioner, providing safe, effective and person-centred care to our practice population, while contributing to the quality, development and smooth running of the practice.This is an established permanent post, succeeding a departing colleague, with three important additional responsibilities: Deputy Safeguarding Lead, Abtrace Clinical Lead and GP Trainer/Clinical Educator.Clinical Care and Patient ManagementDeliver high-quality general medical services through face-to-face and telephone consultations, home visits and appropriate follow-up, including telephone triage and duty doctor work as required by the practice rota.Assess, investigate, diagnose and manage acute, chronic, complex and undifferentiated presentations, using sound clinical judgement and evidence-based guidance.Work in partnership with patients and carers to agree personalised care plans, support shared decision-making and provide appropriate counselling, prevention, health education and lifestyle advice.Provide effective management and review of long-term conditions, recognising when escalation, admission, discharge or referral to other services is appropriate.Prescribe safely and cost-effectively, following local and national guidance and the practice formulary; review and authorise repeat prescriptions and undertake appropriate medicines management.Complete referrals, results, clinical correspondence and other administrative tasks accurately and promptly; maintain clear, contemporaneous clinical records using appropriate coding.Work collaboratively with GPs, pharmacists, paramedics, nurses, healthcare assistants, administrative colleagues and external services to ensure coordinated, continuous care.Deputy Safeguarding LeadSupport the practice Safeguarding Lead in promoting a robust safeguarding culture for children and adults at risk across the Mid Devon surgeries.Provide accessible clinical advice to colleagues on safeguarding concerns, recognition of risk, escalation pathways, documentation and appropriate referrals, within your competence and practice policy.Contribute to safeguarding meetings, multidisciplinary discussions, information sharing and liaison with relevant partner agencies, maintaining confidentiality and accurate records.Help review and embed safeguarding policies, learning, training and improvements arising from cases, audits or significant events; deputise for the Safeguarding Lead when agreed and appropriate.Abtrace Clinical Lead Implementation and Continued Roll-outTake clinical ownership of the ongoing implementation and roll-out of Abtrace across the practice, building on work already under way.Work with clinical, operational and administrative colleagues to integrate Abtrace into appropriate workflows and support proactive identification, review and follow-up of patients.Act as a point of contact for clinical questions, encourage adoption, support training and help colleagues use the system consistently and effectively.Review feedback and agreed measures of impact, identify opportunities to improve processes and support safe, appropriate use of patient information and clinical decision-support technology.Ensure that clinical decisions remain subject to professional judgement, established guidance, information governance and practice policies.GP Trainer and Clinical EducatorContribute actively to our established training environment by supporting medical students, Foundation Year 2 (F2) doctors and GP registrars.Provide appropriate supervision, teaching, case discussion, feedback and pastoral support, helping learners develop confidence, clinical reasoning and safe working practices.Work with educational and clinical supervisors and the wider team to provide meaningful learning opportunities, contribute to assessments and training documentation where authorised, and promote a positive learning culture.Undertake any formal trainer or supervisor duties only where the relevant approval, accreditation and arrangements are in place.Clinical Governance, Quality and Professional StandardsPractise in accordance with GMC Good Medical Practice, the practice's contractual obligations, relevant clinical guidelines, safeguarding procedures and local policies.Participate in clinical meetings, audit, quality improvement, significant-event reviews and learning from incidents or near misses; help translate learning into safer care.Support the delivery of appropriate quality and service objectives, including QOF-related activity where agreed, and contribute ideas to improve patient experience and operational effectiveness.Maintain confidentiality, data protection, information security, accurate records and professional boundaries at all times.Uphold equality, diversity and inclusion; treat patients, carers and colleagues with dignity and respect.Take reasonable care of personal and workplace health and safety, identify and escalate risks, and follow infection prevention and other safety requirements.Maintain registration, professional indemnity, appraisal, revalidation, mandatory training and continuing professional development as required for the role.Manage workload effectively, communicate clearly, delegate safely and contribute positively to the wider team and practice development.Working with Amicus Health GroupAmicus Health Group operates five surgeries: Clare House, Bampton, Witheridge, Morchard Bishop and Cheriton Fitzpaine.This role works across the three Mid Devon sites, each rated Good by the CQC. We offer 15-minute appointments, a multidisciplinary approach and a welcoming culture with daily team contact and regular clinical discussion.We value collaboration, professional development and staff wellbeing.The post holder will undertake other reasonable duties consistent with the role of a Salaried GP. The balance of clinical sessions and additional leadership and educational responsibilities will be agreed with the practice.

Person Specification

Experience

Essential

• Experience of working as a GP within a primary care setting, delivering safe, effective and patient-centred care.
• Experience of independently assessing, diagnosing and managing a wide range of acute, chronic and complex medical conditions.
• Experience of managing patients with multiple health needs and providing continuity of care.
• Experience of working effectively within a multidisciplinary team, demonstrating excellent communication and collaborative working.
• Experience of safe prescribing, medicines management and maintaining accurate clinical records.
• Experience of recognising and managing safeguarding concerns involving children and vulnerable adults.
• Evidence of ongoing professional development, reflective practice and commitment to clinical governance.
• Experience of using electronic clinical systems and managing clinical and administrative workloads effectively.

Desirable

• Experience of undertaking a clinical leadership role, particularly as a Safeguarding Lead or Deputy Safeguarding Lead.
• Experience of supporting safeguarding processes, multidisciplinary safeguarding discussions and the development of best practice.
• Experience of using Abtrace or similar digital clinical decision-support systems to support proactive patient care.
• Experience of leading or supporting the implementation of new clinical technologies, systems or service improvements.
• Experience of teaching, supervising or mentoring medical students, Foundation Year 2 (F2) doctors and GP registrars.
• Experience of working within an established GP training practice and contributing to educational supervision.
• Experience of leading clinical audits, quality improvement projects or practice development initiatives.
• Knowledge and experience of QOF, medicines optimisation and local NHS/ICB initiatives.
• Experience of working in a rural or multi-site general practice environment.

Qualifications

Essential

• Fully qualified General Practitioner with a recognised UK GP qualification (MRCGP or equivalent).
• Certificate of Completion of Training (CCT) in General Practice, or an equivalent recognised qualification.
• Full registration with the General Medical Council (GMC), with a licence to practise.
• Inclusion on the NHS England Medical Performers List.
• Eligibility to practise independently as a GP in the UK.
• Appropriate medical defence indemnity arrangements.
• Commitment to maintaining professional registration, annual appraisal, revalidation and continuing professional development.

Desirable

• Recognised GP Trainer or Educational Supervisor accreditation, or willingness to work towards accreditation.
• Additional qualifications or accredited training in medical education, clinical supervision or teaching.
• Enhanced safeguarding training or additional qualifications relevant to a Deputy Safeguarding Lead role.
• Additional training or qualifications in clinical leadership, quality improvement or healthcare management.
• Training or certification in digital healthcare, clinical informatics or the implementation of clinical decision-support systems.
• Additional qualifications or professional development in areas relevant to primary care, including chronic disease management, clinical audit or medicines optimisation.

Person Specification Experience Essential Experience of working as a GP within a primary care setting, delivering safe, effective and patient-centred care. Experience of independently assessing, diagnosing and managing a wide range of acute, chronic and complex medical conditions. Experience of managing patients with multiple health needs and providing continuity of care. Experience of working effectively within a multidisciplinary team, demonstrating excellent communication and collaborative working. Experience of safe prescribing, medicines management and maintaining accurate clinical records. Experience of recognising and managing safeguarding concerns involving children and vulnerable adults. Evidence of ongoing professional development, reflective practice and commitment to clinical governance. Experience of using electronic clinical systems and managing clinical and administrative workloads effectively. Desirable Experience of undertaking a clinical leadership role, particularly as a Safeguarding Lead or Deputy Safeguarding Lead. Experience of supporting safeguarding processes, multidisciplinary safeguarding discussions and the development of best practice. Experience of using Abtrace or similar digital clinical decision-support systems to support proactive patient care. Experience of leading or supporting the implementation of new clinical technologies, systems or service improvements. Experience of teaching, supervising or mentoring medical students, Foundation Year 2 (F2) doctors and GP registrars. Experience of working within an established GP training practice and contributing to educational supervision. Experience of leading clinical audits, quality improvement projects or practice development initiatives. Knowledge and experience of QOF, medicines optimisation and local NHS/ICB initiatives. Experience of working in a rural or multi-site general practice environment. Qualifications Essential Fully qualified General Practitioner with a recognised UK GP qualification (MRCGP or equivalent). Certificate of Completion of Training (CCT) in General Practice, or an equivalent recognised qualification. Full registration with the General Medical Council (GMC), with a licence to practise. Inclusion on the NHS England Medical Performers List. Eligibility to practise independently as a GP in the UK. Appropriate medical defence indemnity arrangements. Commitment to maintaining professional registration, annual appraisal, revalidation and continuing professional development. Desirable Recognised GP Trainer or Educational Supervisor accreditation, or willingness to work towards accreditation. Additional qualifications or accredited training in medical education, clinical supervision or teaching. Enhanced safeguarding training or additional qualifications relevant to a Deputy Safeguarding Lead role. Additional training or qualifications in clinical leadership, quality improvement or healthcare management. Training or certification in digital healthcare, clinical informatics or the implementation of clinical decision-support systems. Additional qualifications or professional development in areas relevant to primary care, including chronic disease management, clinical audit or medicines optimisation.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Amicus Health Mid Devon

Address

Witheridge Medical Centre

Cannington Road

Cannington Road, Witheridge

Witheridge

Devon

EX16 8EZ

United Kingdom

Employer's website

https://www.amicushealthmiddevon.co.uk/#gsc.tab=0 (Opens in a new tab)

Employer details

Employer name

Amicus Health Mid Devon

Address

Witheridge Medical Centre

Cannington Road

Cannington Road, Witheridge

Witheridge

Devon

EX16 8EZ

United Kingdom

Employer's website

https://www.amicushealthmiddevon.co.uk/#gsc.tab=0 (Opens in a new tab)

Job summary

Join Our Friendly Team at a Thriving GP Surgery

Position : GP Receptionist.

Hours: 20-35 hours per week. Working days will vary and will be spread across Monday to Friday between 8 am and 6.30 pm. A rota will be shared in advance.

Are you ready for a rewarding, fulfilling role in a dynamic, supportive environment. Were a busy GP surgery with over 15000 patients and were growing. As we expand, were excited to welcome new team members who are compassionate, dedicated, and ready to thrive in a supportive, friendly environment.

If you are looking to bring your skills to a vibrant, community-centred practice, wed love to hear from you.

Qualifications & Skills Required:

Skills & Experience Required

• Previous experience in a receptionist or administrative role (preferably within a healthcare setting).

• Excellent communication and customer service skills with a focus on professionalism and confidentiality.

• Strong organisational skills and attention to detail.

• Ability to multitask and work efficiently under pressure.

• Proficiency in IT systems (experience with EMIS Web is an advantage).

• Understanding of confidentiality, GDPR, and patient data protection.

Main duties of the job

Primary Key Responsibilities

1. Front Desk & Patient Interaction

   • Welcome patients and visitors, providing a friendly and professional service.

   • Answer telephone calls, manage queries, and direct patients appropriately.

   • Book, amend, and cancel patient appointments efficiently.

2. Administrative Duties

   • Process patient registrations, deductions, and update records as required.

   • Handle prescription requests, ensuring accuracy and liaising with clinicians when necessary.

   • Scan, file, and organise correspondence, including medical reports and clinical letters.

   • Referrals management

3. Supporting Clinical Staff

   • Assist with medical documentation requests from patients, insurance companies, and other entities.

   • Maintain confidentiality and uphold data protection regulations in all tasks.

4. General Reception & Office Management

   • Maintain a clean and organised reception area.

   • Monitor stock levels of stationery and office supplies.

   • Support the practice team with administrative tasks as required.

About us

Overview of your organisation

Why Join Us?

We are not just a GP surgery we are a supportive and rewarding workplace where staff well-being is our priority. Here's why you'll love working with us:

• Staff Well-being Award Winners :We are proud to have won the Staff Well-being Award in December 2023.
• Wellness Room :Enjoy access to our dedicated Wellness Room, where you can unwind with spa treatments, fully funded by the surgery.
• Pilates Sessions: Stay active and relaxed with regular Pilates classes led by a professional instructor, all part of our commitment to your well-being.
• Stress-Free Environment:We maintain a healthy, balanced work-life environment that reduces stress and promotes overall well-being.
• Relax and Recharge :Take advantage of our massage chair during breaks, designed to help you relax and de-stress.
• Outstanding Reputation :Our surgery consistently receives excellent feedback from patients and NHS England, reflecting our dedication to providing high-quality care.

Join us and become part of a team that values your health and happiness.

Job summary

Priority will be given to internal staff.

NS ICB plans and funds health and care services for people across Norfolk and Suffolk. We manage an annual budget of £4.9 billion to commission services which are safe, high quality and accessible for the 1.7 million people who live here. Commissioning means planning and funding health services based on the needs of local communities.

This role will be within the team with responsibility for contractual compliance and management of contracts held by the ICB.

The role will provide senior leadership to the group of staff supporting an allocated portfolio of provider contracts, with accountability for building capability, setting clear priorities, managing performance and wellbeing, and ensuring effective delivery across the portfolio. The post holder will also lead complex contract negotiations, provider performance oversight, delivery against national and local standards and priorities, value for money, risk management and support to commissioners with pathway transformation.

The successful candidate will also be responsible for leading and contributing to, agreed areas of focus for the development and continuous improvement of the wider directorate, alongside the post holders core portfolio responsibilities.

This will be a hybrid role, with some requirements for office working.

Main duties of the job

Lead, motivate and coordinate the staff supporting the allocated contract portfolio to deliver the portfolios priorities.

Lead on complex provider contracts within the allocated portfolio.

Lead the implementation of contracting requirements across the allocated provider portfolio.

Lead integrated oversight of contracts within the allocated provider portfolio.

Identify and manage contractual risks across the allocated provider portfolio.

Use contractual levers and provider relationships to deliver better outcomes and value across the allocated portfolio.

Lead complex and, where necessary, contentious contractual negotiations.

Coordinate multi-ICB contracts via coordinating commissioner protocols

Lead and contribute to, agreed areas of focus for the development and continuous improvement of the wider directorate.

About us

We manage an annual budget of £4.9 billion to commission safe, high quality and accessible health services for 1.7million people living in Norfolk and Suffolk.

We work with hospitals, GP practices, dentists, pharmacies, community, mental health and ambulance services, alongside local councils and voluntary organisations, to improve care. We involve local communities in shaping decisions and use their insights to improve services. As a statutory NHS organisation, we are accountable to NHS England and the UK Government.

Our role is to ensure services meet current and future needs by setting local NHS strategy, allocating funding, maintaining quality and safety standards, improving access, reducing health inequalities and enabling joined up care.

Norfolk and Suffolk include rural, coastal and deprived communities, with an older than average population. Around half of residents live in rural or coastal areas, where access can be harder, and about 219,000 people live in the most deprived areas, where early deaths are significantly higher. These factors shape our planning and focus on reducing inequalities.

Our vision is for people to live longer, healthier lives with access to safe, joined up, patient centred care. We prioritise improving healthy life expectancy, reducing inequalities and ensuring consistent access to high quality services.

We work across five local Places and partner with NHS providers, councils, the VCFSE sector and communities to deliver locally responsive care.

Job summary

• Salaried GP Haven Health, Felixstowe, Suffolk
• 6-8 Sessions

Why Join Haven Health ?

A supportive team: Work alongside an approachable partnership, experienced clinicians and highly trained multidisciplinary teams

A focus on clinical care: Benefit from well-developed systems and workflows designed to reduce administrative burden and support efficient working

Professional development: As a teaching practice covering a full range of specialties, we encourage learning, teaching and the development of individual interests.

A high achieving practice: We are proud of our strong QOF performance and high patient ratings.

Support at every stage: Whether you are experienced GP or newly qualified, we offer in-house learning and ongoing support to help you develop your skills and achieve your career ambitions.

A sustainable working pattern: We value work-life balance and aim to provide a positive environment where our GP's feel supported and able to thrive.

We are looking for someone who is approachable, compassionate and adaptable, with a positive attitude towards teamwork and continuous improvement. The successful candidate will be keen to contribute to the life of the practice, share ideas and help us deliver the best possible care for our patients.

Main duties of the job

Who are we looking for?

We are offering 6-8 sessions per week, with flexibility to discuss working arrangements.

You will provide high-quality, holistic care to our diverse patient population, including routine consultations, the management of acute and chronic conditions, and preventative healthcare.

You will also have opportunities to contribute to the ongoing development of practice services, pursue areas of clinical interest and become involved in teaching and quality improvement initiatives.

We are committed to supporting the next generation of GPs and helping our clinicians build rewarding, sustainable careers within our organisation.

We welcome applications from experienced and newly qualified GPs who share our commitment to excellent patient care, enjoy working collaboratively and are keen to contribute to a positive team culture.

If you are looking for a practice where you can develop professionally, enjoy working as part of a supportive team and make a real difference to your patients, we would love to hear from you.

Join Haven Health and be part of a practice that combines clinical excellence, innovation and a welcoming and progressive working environment.

About us

Suffolk Primary Care (SPC) is a forward-thinking partnership of GP surgeries across Suffolk. Our collaborative approach enables doctors and staff to share resources, ensuring the continued delivery of high-quality healthcare.

We are committed to equal employment opportunities and encourage applications from all qualified individuals.

Benefits of Working with SPC

NHS Pension Scheme:

• Defined benefits scheme
• Life insurance
• Family benefits, including adult dependents & children's pensions
• Ill health benefits

• 23.7% employer contribution

Electric Car Salary Sacrifice Scheme:

• Low monthly payments, no deposit, no credit check
• Fully comprehensive insurance, servicing, tyres & breakdown cover
• Up to £2,000 annual SPC contribution (subject to conditions)

Flexible Working Arrangements:

GP remote working options to accommodate personal commitments

Additional Benefits:

• Eye care vouchers
• Health service discounts, including a complimentary Blue Light Card for new starters
• Minimum 33 days annual leave (inclusive of bank holidays) for full-time employees, with enhancements for long service
• Enhanced maternity & paternity terms
• High street discounts via our online portal
• Salary sacrifice schemes for technology, homewares (Currys, John Lewis, Decathlon), cycling, and gym memberships

At SPC, we invest in our staffs professional growth and well-being, fostering a positive work environment that benefits both our team and the communities we serve.

Details

Date posted

19 October 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A0267-26-0006

Job locations

Grange Farm Avenue

Felixstowe

Suffolk

IP11 2XD

United Kingdom

Job description

Job responsibilities

To provide high-quality, evidence-based general medical services to the practice population, working collaboratively with colleagues to deliver safe, effective and patient-centred care.

Key Responsibilities

Clinical Responsibilities

• Provide comprehensive general medical services to registered patients, including assessment, diagnosis, treatment and ongoing management of acute and chronic conditions.
• Undertake face-to-face, telephone and online consultations, as appropriate to clinical need and practice procedures.
• Prescribe safely and effectively, following current guidance and practice policies.
• Refer patients to secondary care and other services where clinically indicated.
• Provide preventative healthcare, health promotion, screening and appropriate monitoring of long-term conditions.
• Recognise and manage urgent and emergency presentations appropriately.
• Maintain accurate, contemporaneous and confidential clinical records using the practice clinical system.
• Support patients with complex needs, working collaboratively with the wider multidisciplinary team.
• Duty doctor sessions
• Minimal home visiting as a paramedic team is available
• Clinical lead for an aligned Care Home

Quality, Safety and Governance

• Maintain high standards of clinical care in accordance with current professional guidance and best practice.
• Participate in clinical audits, significant event reviews, complaints investigations and quality improvement activities, as appropriate.
• Comply with safeguarding, infection prevention and control, information governance and confidentiality requirements.
• Work within professional competence, seeking advice or support when required.
• Maintain appropriate professional registration, revalidation requirements and continuing professional development.
• Support the achievement of relevant clinical quality standards and contractual requirements, including QOF where applicable.

Teamwork and Practice Development

• Work collaboratively with the GP partners, nursing team, paramedics, administrative team and wider primary care colleagues.
• Contribute to a positive, supportive and inclusive working environment.
• Participate in practice meetings and clinical discussions relevant to the role.
• Share knowledge and good practice to support the development of colleagues and the wider team.
• Contribute ideas and feedback to help improve patient experience, clinical processes and service delivery.
• Support the training and supervision of students or other healthcare professionals where appropriate and agreed.

Professional Responsibilities

• Maintain professional standards and comply with GMC guidance and relevant legislation.
• Ensure inclusion on the GP Performers List
• Ensure compliance with practice policies, procedures and clinical protocols.
• Manage workload effectively, balancing patient needs with safe and sustainable working practices.
• Maintain patient confidentiality and appropriate professional boundaries.
• Undertake your own administrated paperwork generated.
• Haven Health uses on the day AskmyGP triage system.
• Undertake other reasonable duties consistent with the role and level of responsibility.
• This job description is intended as a guide to the principal duties and responsibilities of the post only.

Job description Job responsibilities To provide high-quality, evidence-based general medical services to the practice population, working collaboratively with colleagues to deliver safe, effective and patient-centred care.Key ResponsibilitiesClinical ResponsibilitiesProvide comprehensive general medical services to registered patients, including assessment, diagnosis, treatment and ongoing management of acute and chronic conditions.Undertake face-to-face, telephone and online consultations, as appropriate to clinical need and practice procedures.Prescribe safely and effectively, following current guidance and practice policies.Refer patients to secondary care and other services where clinically indicated.Provide preventative healthcare, health promotion, screening and appropriate monitoring of long-term conditions.Recognise and manage urgent and emergency presentations appropriately.Maintain accurate, contemporaneous and confidential clinical records using the practice clinical system.Support patients with complex needs, working collaboratively with the wider multidisciplinary team.Duty doctor sessionsMinimal home visiting as a paramedic team is availableClinical lead for an aligned Care HomeQuality, Safety and GovernanceMaintain high standards of clinical care in accordance with current professional guidance and best practice.Participate in clinical audits, significant event reviews, complaints investigations and quality improvement activities, as appropriate.Comply with safeguarding, infection prevention and control, information governance and confidentiality requirements.Work within professional competence, seeking advice or support when required.Maintain appropriate professional registration, revalidation requirements and continuing professional development.Support the achievement of relevant clinical quality standards and contractual requirements, including QOF where applicable.Teamwork and Practice DevelopmentWork collaboratively with the GP partners, nursing team, paramedics, administrative team and wider primary care colleagues.Contribute to a positive, supportive and inclusive working environment.Participate in practice meetings and clinical discussions relevant to the role.Share knowledge and good practice to support the development of colleagues and the wider team.Contribute ideas and feedback to help improve patient experience, clinical processes and service delivery.Support the training and supervision of students or other healthcare professionals where appropriate and agreed.Professional ResponsibilitiesMaintain professional standards and comply with GMC guidance and relevant legislation.Ensure inclusion on the GP Performers ListEnsure compliance with practice policies, procedures and clinical protocols.Manage workload effectively, balancing patient needs with safe and sustainable working practices.Maintain patient confidentiality and appropriate professional boundaries.Undertake your own administrated paperwork generated.Haven Health uses on the day AskmyGP triage system.Undertake other reasonable duties consistent with the role and level of responsibility.This job description is intended as a guide to the principal duties and responsibilities of the post only.

Person Specification

Qualifications

Essential

• Full registration with the General Medical Council (GMC), including a licence to practise.
• Inclusion on the NHS England Medical Performers List.
• MRCGP or equivalent recognised qualification, where applicable to the post.
• Appropriate experience and competence in general practice.
• Excellent communication and interpersonal skills.
• A commitment to safe, evidence-based and patient-centred care.
• Ability to work effectively both independently and as part of a multidisciplinary team.
• Commitment to continuing professional development and clinical governance.
• Experience of working within a UK general practice setting.

Desirable

• Familiarity with SystmOne and relevant primary care clinical systems.
• Experience of quality improvement, clinical audit and service development.
• An interest in supporting the training and development of colleagues.

Person Specification Qualifications Essential Full registration with the General Medical Council (GMC), including a licence to practise. Inclusion on the NHS England Medical Performers List. MRCGP or equivalent recognised qualification, where applicable to the post. Appropriate experience and competence in general practice. Excellent communication and interpersonal skills. A commitment to safe, evidence-based and patient-centred care. Ability to work effectively both independently and as part of a multidisciplinary team. Commitment to continuing professional development and clinical governance. Experience of working within a UK general practice setting. Desirable Familiarity with SystmOne and relevant primary care clinical systems. Experience of quality improvement, clinical audit and service development. An interest in supporting the training and development of colleagues.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Haven Health

Address

Grange Farm Avenue

Felixstowe

Suffolk

IP11 2XD

United Kingdom

Employer's website

https://www.havenhealth.nhs.uk (Opens in a new tab)

Employer details

Employer name

Haven Health

Address

Grange Farm Avenue

Felixstowe

Suffolk

IP11 2XD

United Kingdom

Employer's website

https://www.havenhealth.nhs.uk (Opens in a new tab)

Job summary

Role: Driver (22.5 hours per week) Location: Staffordshire & Shropshire - the role will cover our screening clinics across this area. Salary: £24,852.66 (Full-time salary) - The part time salary for the role is, £14,911.57 InHealth has been and continues to be a proud supporter of the Diabetic Eye Screening Programmes (DESP) across NHS England since 2011, and has grown to offer fully managed services across the country. To increase efficiency, we also built our own software system which enables us to adapt and change to meet the requirements our employees to achieve a better user experience. We are currently looking to recruit a Driver in the Staffordshire & Shropshire area to be responsible for the delivery and collection of DESP equipment from sites within the Programme.

Main duties of the job

Transporting equipment to and from designated screening locations Ensure vehicle and equipment is secure at all times Taking due care of the vehicle at all times in regard to fueling, cleaning, basic maintenance Ensure careful handling of delicate equipment when loading and unloading and during transit Confirm receipt of schedule with Programme Managers Completion of mileage records, vehicle checks and time sheets Proactively resolve issues as they may arise and work towards resolutions in conjunction with Programme Management Build good relationships with DESP team and venue providers Ensure ID badge is worn at all times Display laminated delivery signs in vehicle window when parked at venues Ensure vehicle is parked appropriately and not blocking access to pedestrians or other road users Drive according to the Highway Code and UK Law

About us

InHealth is the UKs largest specialist provider of diagnostic and healthcare solutions, working in partnership with the NHS for more than 30 years to make healthcare better for more than 5 million patients each year.

Behind every test, scan and assessment is a team of people helping our services run smoothly, efficiently and with care. With opportunities across community, hospital and office-based settings, InHealth offers the chance to grow your career in a people-focused organisation where your work supports millions of patients and helps bring high-quality healthcare closer to local communities.

InHealth is a place where you're trusted to do your job well, supported by people who value your expertise and give you the space to act on it. Teams show up for each other, leaders back your judgment and help remove blockers rather than create them. New opportunities open as we grow - whether that's progressing, moving sideways or taking on something different as your strengths evolve. And everything we do is focussed on making healthcare better - for patients, partners and the people delivering care.

Read more about us here: Who We Are - InHealth Group

Details

Date posted

19 October 2026

Pay scheme

Other

Salary

£24,852.66 a year

Contract

Permanent

Working pattern

Part-time

Reference number

6481

Job locations

Ground Floor, Units 1-3

Anson Court

Stafford

ST180GB

United Kingdom

Job description

Job responsibilities

Role: Driver (22.5 hours per week)

Location:Staffordshire & Shropshire - the role will cover our screening clinics across this area.

Salary:£24,852.66 (Full-time salary) - The part time salary for the role is, £14,911.57

InHealth has been and continues to be a proud supporter of the Diabetic Eye Screening Programmes (DESP) across NHS England since 2011, and has grown to offer fully managed services across the country. To increase efficiency, we also built our own software system which enables us to adapt and change to meet the requirements our employees to achieve a better user experience.

We are currently looking to recruit a Driver in the Staffordshire & Shropshire area to be responsible for the delivery and collection of DESP equipment from sites within the Programme.

The start date for the role is, Monday 4th January.

Key Duties

• Transporting equipment to and from designated screening locations
• Ensure vehicle and equipment is secure at all times
• Taking due care of the vehicle at all times in regard to fueling, cleaning, basic maintenance
• Ensure careful handling of delicate equipment when loading and unloading and during transit
• Confirm receipt of schedule with Programme Managers
• Completion of mileage records, vehicle checks and time sheets
• Proactively resolve issues as they may arise and work towards resolutions in conjunction with Programme Management
• Build good relationships with DESP team and venue providers
• Ensure ID badge is worn at all times
• Display laminated delivery signs in vehicle window when parked at venues
• Ensure vehicle is parked appropriately and not blocking access to pedestrians or other road users
• Drive according to the Highway Code and UK Law

Key Skills

• A full clean driving license
• Excellent time management skills
• Experience of driving a van
• Conscious of Health & Safety
• Able to build rapport with partners

Job description Job responsibilities Role: Driver (22.5 hours per week) Location:Staffordshire & Shropshire - the role will cover our screening clinics across this area. Salary:£24,852.66 (Full-time salary) - The part time salary for the role is, £14,911.57 InHealth has been and continues to be a proud supporter of the Diabetic Eye Screening Programmes (DESP) across NHS England since 2011, and has grown to offer fully managed services across the country. To increase efficiency, we also built our own software system which enables us to adapt and change to meet the requirements our employees to achieve a better user experience. We are currently looking to recruit a Driver in the Staffordshire & Shropshire area to be responsible for the delivery and collection of DESP equipment from sites within the Programme. The start date for the role is, Monday 4th January. Key Duties Transporting equipment to and from designated screening locations Ensure vehicle and equipment is secure at all times Taking due care of the vehicle at all times in regard to fueling, cleaning, basic maintenance Ensure careful handling of delicate equipment when loading and unloading and during transit Confirm receipt of schedule with Programme Managers Completion of mileage records, vehicle checks and time sheets Proactively resolve issues as they may arise and work towards resolutions in conjunction with Programme Management Build good relationships with DESP team and venue providers Ensure ID badge is worn at all times Display laminated delivery signs in vehicle window when parked at venues Ensure vehicle is parked appropriately and not blocking access to pedestrians or other road users Drive according to the Highway Code and UK Law Key Skills A full clean driving license Excellent time management skills Experience of driving a van Conscious of Health & Safety Able to build rapport with partners

Person Specification

Qualifications

Essential

• Please see Job Description

Desirable

• Please see Job Description

Experience

Essential

• Please see Job Description

Desirable

• Please see Job Description

Additional Criteria

Essential

• Please see Job Description

Desirable

• Please see Job Description

Person Specification Qualifications Essential Please see Job Description Desirable Please see Job Description Experience Essential Please see Job Description Desirable Please see Job Description Additional Criteria Essential Please see Job Description Desirable Please see Job Description

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

InHealth Group

Address

Ground Floor, Units 1-3

Anson Court

Stafford

ST180GB

United Kingdom

Employer's website

https://www.inhealthgroup.com/ (Opens in a new tab)

Employer details

Employer name

InHealth Group

Address

Ground Floor, Units 1-3

Anson Court

Stafford

ST180GB

United Kingdom

Employer's website

https://www.inhealthgroup.com/ (Opens in a new tab)

Job summary

The Stockport Eye Centre leadership team consists of a Band 8 Matron & a Band 7 ward manager. The Band 6 deputy manager holds responsibility for the day-to-day leadership of the team & service delivery & enjoy significant autonomy & flexibility to shape the service delivery & influence the departments culture and personality. Junior sister's work flexibly to provide leadership in Ophthalmology.

The successful candidate will already have knowledge and experience of working in an ophthalmology department/ward.

The deputy ward manager will be expected to contribute to the on call rota.

Main duties of the job

The deputy manager duties include being a visible and approachable leader, empowering staff to provide the best possible service by developing them to achieve their full potential and ensuring they have the resources required for them to do their jobs well. There are opportunities for service development and you will be pivotal to the team's success; you will take a leading role in writing SOPs, training staff, undertaking audit and investigations, and identifying opportunities and planning for improvement.

The successful candidate will have opportunity to grow and develop through work-based learning and peer support and through structured development programmes, offered by the organisation and NHS England.

About us

We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.

If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.

We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.

Benefits we offer to you:

• Between 27-33 days of annual leave plus bank holidays
• NHS pension scheme membership
• Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
• NHS Staff discounts
• Cycle to work scheme
• Salary finance - for loans, savings, budget planning and tips on managing debt
• Stockport Credit Union- for local financial advice

Job summary

We are seeking to appoint a full time Operating Department Practitioner or Registered Anaesthetic Nurse to join the Heavitree Day Case Team. The post holder will work closely with the Day Surgery team to deliver a high quality, safe service for patients undergoing surgical procedures. This includes supporting the peri operative patient pathway and contributing to difficult airway management, with full training and support provided.

The post holder will be responsible and accountable for delivering care to adult and paediatric surgical patients without direct supervision. They must adhere to Trust policies and procedures and work effectively as part of the multidisciplinary team within the Day Surgery Unit. In addition, they will be expected to participate in the training and development of students and other team members.

Main duties of the job

For more detail about the main duties of this role, please see the job description section below. As a key member of the Royal Devon University Healthcare NHS Foundation Trust, you will be joining an exceptional team working together to help our patients to stay healthy, when they need it most.

About us

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford).

Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within peoples own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

Its never been a more exciting time to join the Royal Devon, as youll help to shape our services as we continue along our integration journey.

Job summary

Are you passionate about supporting patients and making a real difference to their care?

North Hampshire Urgent Care is looking for compassionate and motivated Clinical Support Workers to join our Remote Monitoring Service. This is an exciting opportunity to be part of an innovative team delivering proactive care to patients in their own homes through digital technology and regular patient contact. NHUC has been delivering a Level 3 virtual ward across North and Mid Hampshire for over 5 years and is expanding to start a Level 2 proactive service across Hampshire and Isle of Wight.

The service operates 7 days a week between 08:00 and 20:00, ensuring patients receive timely support when they need it most. We are recruiting full-time, part-time and zero-hours staff who can work flexibly across the full operating hours, from our Head Office in Farnborough. This will include a mixture of weekday, weekend and bank holiday shifts, offering a range of working opportunities.

If you are an enthusiastic team player with excellent communication skills and a commitment to delivering high-quality patient care, we would love to hear from you. Join us in shaping this innovative service and helping patients remain safe, independent and supported in their own homes.

This is initially a fixed term position until 31/08/2028.

Interview: 25th November, in person at our Head Office location in Farnborough

Please note, we may close this advert early if we receive a high number of applicants.

Main duties of the job

Please note, this is NOT a remote position.

Working under the supervision of experienced clinicians, you will be a key member of the Remote Monitoring Team, supporting patients through regular telephone and digital contact, reviewing monitoring information and helping ensure patients remain engaged with their care.

You will:

• Support patients enrolled on the Remote Monitoring Service through regular telephone contact.
• Review information submitted through our remote monitoring platform and respond to amber alerts in line with agreed protocols.
• Escalate concerns promptly to clinicians when patients may require further assessment.
• Assist with onboarding patients onto digital monitoring systems and support them to use equipment confidently.
• Provide basic health education and self-management advice within agreed protocols.
• Handle inbound calls and messages professionally and sensitively.
• Maintain accurate electronic records and contribute to the smooth running of the service.

Please see the JD for a full list of duties and responsibilities.

About us

NHUC is a not-for-profit Community Benefit Society, working in partnership with the NHS. NHUC provides services through two divisions, Same Day Care (SDC) and TalkPlus.

SDC provides services through the Integrated Urgent Care (IUC) contract which covers the in Hours Clinical Assessment Service (CAS) and Out of Hours (OOH) provision for North Hampshire, North East Hampshire and Farnham & Surrey Heath places which are part of the Hampshire and the Isle of Wight ICB and Surrey & Sussex ICB respectively. We also provide an Urgent Treatment Centre at the front door of Frimley Park Hospital whilst also holding some smaller contacts supporting Community Hospitals OOH and Flu response. Finally, SDC has a virtual care arm supporting patients at home.

TalkPlus provide NHS Talking Therapies, supporting people with common mental health problems in Northeast Hampshire and Farnham place. TalkPlus offers a range of treatments to people who are experiencing symptoms of stress, anxiety, low mood, depression, panic, phobias or OCD. TalkPlus has care pathways to provide timely treatment for perinatal and military veteran referrals.

NHUC is a Disability Confident registered organisation and are proud to support the Armed Forces community as a signatory to the Armed Forces Covenant.

NHUC is not currently a licensed sponsorship employer. As such, we are only able to progress candidates who can demonstrate an existing right to work in the UK at the time of application.

Details

Date posted

19 October 2026

Pay scheme

Other

Salary

£14.52 an hour

Contract

Fixed term

Duration

2 years

Working pattern

Full-time, Part-time, Flexible working

Reference number

U0077-26-0025

Job locations

The Meads Business Centre

19 Kingsmead

Farnborough

GU14 7SR

United Kingdom

Job description

Job responsibilities

Role Summary:

The NHUC Remote Monitoring Service provides two interlinked services across North and Mid Hampshire; a proactive level 2 remote monitoring service that consists of the long term monitoring of patients with moderate/severe frailty and identifying deterioration earlier to promote community management. The service also provides a level 3 short term intensive monitoring for acute respiratory infections and exacerbations of respiratory chronic diseases.

This is a rapidly expanding area of clinical care in line with the NHS England strategic direction with the shift of care into the community and supporting proactive, not reactive care.

Working under the supervision of a registered clinician, the post holder will work as part of a team of clinicians providing the service, reviewing monitoring data, having regular contact with patients, identifying changes in condition and escalating concerns in line with agreed protocols. The role will contribute to safe clinical care, patient engagement and the effective running of the service.

As a new service, the role will evolve as it develops, however initial daily tasks are envisaged to be the following:

- Level 3 daily caller contact

- Level 3 daily administrative tasks

- Answering inbound calls received into the service and messages received through the digital platform

- Responding to digital platform Amber alerts, contacting service users, following protocols to provide self-care advice or escalate care to colleagues as required

- Responding to missed service user submissions

- Level 2 service user onboarding

- Support with wider NHUC functions as time allows, such as supporting our Clinical Assessment Service Co-ordinator and completing IUC patient safety calls

Main Duties and Responsibilities:

• Monitor patient data from a digital remote monitoring system, including questionnaire responses and observations submitted onto the platform
• Maintain regular telephone and digital contact with patients to support engagement and wellbeing, and investigate amber alerts received
• Support with patient onboarding onto the digital platform
• Identify deviations from normal parameters and escalate concerns promptly using agreed pathways and protocols
• Support patients to use monitoring equipment and digital platforms effectively
• Provide basic health education and self-management support within agreed protocols
• Recognise safeguarding concerns and escalate in line with organisational policy
• Promote patient dignity, privacy and person-centred care at all times
• To work collaboratively with the Clinical Head of Service Primary Care, Remote Monitoring Service Manager, and other service Clinicians and Clinical Support Workers.
• To maintain accurate and contemporaneous records, utilising electronic systems and consider the Caldicott Principles in relation to all data handling.
• Professionally respond to messages and telephone calls received by the service, closing queries where appropriate and escalating those that cannot be personally resolved or trigger escalation within agreed protocols.

The Remote Monitoring Service will be run by North Hampshire Urgent Care working alongside other key external stakeholders. Governance Structures will be determined by North Hampshire Urgent Care. Within this structure, this role will be expected:

• To understand and comply with patient confidentiality as per Caldicott Guardianship Guidelines
• To undertake and comply with Data Protection Issues
• To undertake and comply with mandatory training as required
• To have a working knowledge of and comply with all organisational policies, procedures, and guidelines
• Participation in team meetings to discuss patients on the Remote Monitoring service as required

Communication & Confidentiality:

• Communicate effectively with patients, carers and the multidisciplinary team using telephone and digital systems
• Provide clear, accurate and timely information to support patient care
• Escalate clinical concerns, risks and incidents appropriately
• Maintain professional communication standards in all interactions
• While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this Job Description, the post-holder will have access to confidential information relating to patients and their carers, staff, and other healthcare workers. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers may only be divulged to authorised persons in accordance with policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety:

• The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Health & Safety Policy, to include:
• Using personal security systems within the workplace
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
• Making effective use of training to update knowledge and skills
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
• Reporting potential risks identified

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Service procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers, and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Quality:

The post-holder will strive to maintain quality within the service, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload, and resources.

The nature of our business and the changing needs of the National Health Service mean that you must be flexible in your approach to your work to provide service to our patients, and that the obligations upon you will inevitably vary and develop.

Job description Job responsibilities Role Summary:The NHUC Remote Monitoring Service provides two interlinked services across North and Mid Hampshire; a proactive level 2 remote monitoring service that consists of the long term monitoring of patients with moderate/severe frailty and identifying deterioration earlier to promote community management. The service also provides a level 3 short term intensive monitoring for acute respiratory infections and exacerbations of respiratory chronic diseases.This is a rapidly expanding area of clinical care in line with the NHS England strategic direction with the shift of care into the community and supporting proactive, not reactive care.Working under the supervision of a registered clinician, the post holder will work as part of a team of clinicians providing the service, reviewing monitoring data, having regular contact with patients, identifying changes in condition and escalating concerns in line with agreed protocols. The role will contribute to safe clinical care, patient engagement and the effective running of the service.As a new service, the role will evolve as it develops, however initial daily tasks are envisaged to be the following:- Level 3 daily caller contact- Level 3 daily administrative tasks- Answering inbound calls received into the service and messages received through the digital platform- Responding to digital platform Amber alerts, contacting service users, following protocols to provide self-care advice or escalate care to colleagues as required- Responding to missed service user submissions- Level 2 service user onboarding- Support with wider NHUC functions as time allows, such as supporting our Clinical Assessment Service Co-ordinator and completing IUC patient safety callsMain Duties and Responsibilities: Monitor patient data from a digital remote monitoring system, including questionnaire responses and observations submitted onto the platform Maintain regular telephone and digital contact with patients to support engagement and wellbeing, and investigate amber alerts received Support with patient onboarding onto the digital platform Identify deviations from normal parameters and escalate concerns promptly using agreed pathways and protocols Support patients to use monitoring equipment and digital platforms effectively Provide basic health education and self-management support within agreed protocols Recognise safeguarding concerns and escalate in line with organisational policy Promote patient dignity, privacy and person-centred care at all times To work collaboratively with the Clinical Head of Service Primary Care, Remote Monitoring Service Manager, and other service Clinicians and Clinical Support Workers. To maintain accurate and contemporaneous records, utilising electronic systems and consider the Caldicott Principles in relation to all data handling. Professionally respond to messages and telephone calls received by the service, closing queries where appropriate and escalating those that cannot be personally resolved or trigger escalation within agreed protocols. The Remote Monitoring Service will be run by North Hampshire Urgent Care working alongside other key external stakeholders. Governance Structures will be determined by North Hampshire Urgent Care. Within this structure, this role will be expected: To understand and comply with patient confidentiality as per Caldicott Guardianship Guidelines To undertake and comply with Data Protection Issues To undertake and comply with mandatory training as required To have a working knowledge of and comply with all organisational policies, procedures, and guidelines Participation in team meetings to discuss patients on the Remote Monitoring service as requiredCommunication & Confidentiality: Communicate effectively with patients, carers and the multidisciplinary team using telephone and digital systems Provide clear, accurate and timely information to support patient care Escalate clinical concerns, risks and incidents appropriately Maintain professional communication standards in all interactions While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this Job Description, the post-holder will have access to confidential information relating to patients and their carers, staff, and other healthcare workers. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers may only be divulged to authorised persons in accordance with policies and procedures relating to confidentiality and the protection of personal and sensitive dataHealth & Safety: The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Health & Safety Policy, to include: Using personal security systems within the workplace Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Reporting potential risks identifiedEquality and Diversity:The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Service procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers, and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Quality:The post-holder will strive to maintain quality within the service, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload, and resources. The nature of our business and the changing needs of the National Health Service mean that you must be flexible in your approach to your work to provide service to our patients, and that the obligations upon you will inevitably vary and develop.

Person Specification

Knowledge, Communications, Interpersonal and Personal Skills

Essential

• Good communication skills (telephone, digital and face-to-face)
• Ability to follow protocols, guidelines and care plans, escalating cases that fall outside of these protocols
• Ability to prioritise workload and manage multiple patients
• Proficient in using standard office software (e.g., Microsoft Office, email, databases)
• Ability to recognise changes in patient condition and escalate appropriately
• Ability to support patient education and self-management
• Ability to support service audits or quality improvement activity
• Compassionate, caring and patient-focussed approach
• Reliable and organised with attention to detail
• Ability to work independently under supervision and within a team
• Adaptable and comfortable working in a digital environment
• Ability to respond to unwell patients and adapt communication styles to overcome barriers to successful consultation
• Flexible in approach to the needs of the service and responsive to change
• Understands and supports principles of equality, diversity, and inclusion in the workplace.
• Excellent verbal and written communication skills. Ability to work collaboratively, manage time effectively, and maintain professionalism.
• Ability to build effective working relationships, demonstrate professionalism, and maintain confidentiality. Shows initiative, reliability, and adaptability.
• Willingness to work flexibly (including weekends) to meet the needs of the service

Desirable

• Awareness of, or experience in using remote monitoring platforms

Qualifications

Essential

• NVQ Level 3 (or equivalent) in Health and Social Care or relevant clinical area
• Care Certificate (or willingness to complete)
• Good standard of education (Minimum 5 GCSEs at grade 4 or above) or significant equivalent previous proven experience

Desirable

• Additional qualifications in healthcare support
• Training in remote monitoring or digital health tools

Experience

Essential

• Experience working in any health or care setting
• Experience working as part of a multidisciplinary team
• Experience of using IT systems and electronic records
• Expert in managing workload in a fast paced and unpredictable environment and escalating when service performance is affected due to demand
• Experience of performing administrative tasks to a high standard

Desirable

• Experience working within urgent care, primary care, same day care or integrated urgent care services
• Experience working within a Remote Monitoring Service, virtual wards or telehealth services

Person Specification Knowledge, Communications, Interpersonal and Personal Skills Essential Good communication skills (telephone, digital and face-to-face) Ability to follow protocols, guidelines and care plans, escalating cases that fall outside of these protocols Ability to prioritise workload and manage multiple patients Proficient in using standard office software (e.g., Microsoft Office, email, databases) Ability to recognise changes in patient condition and escalate appropriately Ability to support patient education and self-management Ability to support service audits or quality improvement activity Compassionate, caring and patient-focussed approach Reliable and organised with attention to detail Ability to work independently under supervision and within a team Adaptable and comfortable working in a digital environment Ability to respond to unwell patients and adapt communication styles to overcome barriers to successful consultation Flexible in approach to the needs of the service and responsive to change Understands and supports principles of equality, diversity, and inclusion in the workplace. Excellent verbal and written communication skills. Ability to work collaboratively, manage time effectively, and maintain professionalism. Ability to build effective working relationships, demonstrate professionalism, and maintain confidentiality. Shows initiative, reliability, and adaptability. Willingness to work flexibly (including weekends) to meet the needs of the service Desirable Awareness of, or experience in using remote monitoring platforms Qualifications Essential NVQ Level 3 (or equivalent) in Health and Social Care or relevant clinical area Care Certificate (or willingness to complete) Good standard of education (Minimum 5 GCSEs at grade 4 or above) or significant equivalent previous proven experience Desirable Additional qualifications in healthcare support Training in remote monitoring or digital health tools Experience Essential Experience working in any health or care setting Experience working as part of a multidisciplinary team Experience of using IT systems and electronic records Expert in managing workload in a fast paced and unpredictable environment and escalating when service performance is affected due to demand Experience of performing administrative tasks to a high standard Desirable Experience working within urgent care, primary care, same day care or integrated urgent care services Experience working within a Remote Monitoring Service, virtual wards or telehealth services

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North Hampshire Urgent Care

Address

The Meads Business Centre

19 Kingsmead

Farnborough

GU14 7SR

United Kingdom

Employer's website

https://www.nhuc.co.uk/ (Opens in a new tab)

Employer details

Employer name

North Hampshire Urgent Care

Address

The Meads Business Centre

19 Kingsmead

Farnborough

GU14 7SR

United Kingdom

Employer's website

https://www.nhuc.co.uk/ (Opens in a new tab)