Job summary

Applications are invited for a part-time Clinical or Counselling Psychologist post in specialist perinatal Thumbswood Mother and Baby Inpatient Unit (MBU). Thumbswood MBU is a specialist 6-bed inpatient unit providing support for families from Hertfordshire and out-of-area who are experiencing a serious mental health difficulty during pregnancy or in the postnatal period.

Main duties of the job

The post-holder will have varied responsibilities; offering psychological assessments, the delivery of individual and group evidence-based psychological interventions in order to support the mother-infant relationship, offering supervision and reflective practice to a range of junior psychology colleagues and the wider MDT, service development and audit, teaching and training to MDT and healthcare colleagues as well as liaison and consultation.

The successful applicant will receive regular supervision from the Principal Perinatal Clinical Psychologist and be an integrated member of MDTs; attending team meetings and perinatal-specific training sessions as well as liaising with team members and healthcare professionals throughout Hertfordshire. The team has close links with the University of Hertfordshire and its clinical psychology training course.

About us

Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from theCare Quality Commission.

Our family of over 4,500 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:

Welcoming. Kind. Positive. Respectful. Professional.

Job summary

We are seeking a highly skilled and motivated Project Manager to join our New Electronic Patient Record (EPR) Programme. The successful candidate will be responsible for the successful implementation of major and complex projects that are key elements of the Trust's vision, values, and strategy. This role involves engaging a wide range of stakeholders and ensuring effective coordination with other interdependent work-streams, projects, and programmes.

You will be based at County Hall, Norwich with travel to other Trust sites where necessary.

Main duties of the job

As Senior Project Manager within our New EPR Programme, your responsibilities will include:

• Managing a wide range of complex projects to ensure short and long-term benefits for the organisation.
• Building and maintaining effective internal and external relationships.
• Providing and communicating complex, sensitive, and contentious information to key stakeholders.
• Analysing and interpreting complex information and data.
• Planning and managing projects, monitor key milestones and outcomes.
• Leading and supporting others on service development, identifying change and implementing processes and policies.
• Undertaking budget holder responsibilities for projects.
• Line management responsibility as appropriate.

About us

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Job summary

Are you passionate about driving digital transformation in healthcare? We are seeking a proactive and organised Project Manager (Band 6) to join our dynamic EPR Programme team at NSFT. In this pivotal role, you will help deliver key projects that support the implementation and optimisation of our Electronic Patient Record (EPR) system, working closely with clinical, corporate, and operational colleagues across the Trust.You will be responsible for planning, coordinating, and managing defined EPR-related projects, applying recognised project management tools and techniques to achieve successful outcomes. This is an excellent opportunity to make a real impact on patient care and service delivery, while developing your skills in a supportive and forward-thinking environment.If you have experience managing projects or supporting change initiatives, strong communication and organisational skills, and a commitment to our Trust values of Team, Accountable, Learn and Improve, and Kind, we would love to hear from you.

Main duties of the job

• Plan, coordinate, and deliver defined projects within the EPR Programme, supporting the Trust's digital transformation.
• Work collaboratively with clinical, corporate, and operational colleagues to achieve project objectives.
• Develop and maintain project plans, monitor progress against milestones, and manage resources efficiently.
• Communicate project updates, risks, and outcomes clearly to stakeholders and project boards.
• Apply recognised project management tools and techniques to support successful project delivery.
• Organise and facilitate project meetings, ensuring actions are tracked and completed.
• Maintain accurate project documentation and ensure compliance with Trust policies and information governance requirements.
• Support service improvement and change management activities within the scope of assigned projects.
• Supervise and support project support staff, promoting a positive and inclusive working environment.
• Contribute to project evaluation and lessons learned to drive continuous improvement.

About us

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk?The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Details

Date posted

17 September 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,959 to £48,117 a year Final salary is subject to Job Evaluation

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Flexible working

Reference number

246-COR7509944

Job locations

County Hall

Martineau Lane

Norwich

NR1 2DE

United Kingdom

Job description

Job responsibilities

Please read the job description / person specification carefully and ensure your application reflects the knowledge, skills and experience needed

Job description Job responsibilities Please read the job description / person specification carefully and ensure your application reflects the knowledge, skills and experience needed

Person Specification

Qualifications

Essential

• Educated to degree level or equivalent experience in managing projects or change programmes.
• Project management qualification (e.g. PRINCE2 Foundation, APM PFQ) or demonstrable knowledge of project management tools and techniques.

Desirable

• PRINCE2 Practitioner, Agile or equivalent advanced project management certification.

Experience

Essential

• Experience managing defined projects or supporting change initiatives within a team or department.
• Experience in applying project management tools and techniques to deliver project outcomes.

Desirable

• NHS/public sector experience and knowledge.
• Experience of EPR implementation

Skills

Essential

• Effective problem-solving skills
• Ability to use information systems effectively and interpret data appropriately
• Strong planning and organisational skills for managing project tasks and timelines
• Proficiency in Microsoft Project, SharePoint, Power BI, and Teams

Desirable

• Strong written and verbal communication skills, including report writing and presentation
• Ability to interpret and present data to support decision-making
• Ability to manage competing priorities and meet deadlines

Knowledge

Essential

• Understanding of project planning principles, including timelines, milestones, and resource allocation.
• Familiarity with project management tools and techniques (e.g. risk registers, Gantt charts, stakeholder mapping).
• Knowledge of project governance and reporting processes within defined parameters
• Awareness of change management principles and how they apply to project delivery.

Desirable

• Awareness of PRINCE2 or similar project management frameworks.

Other

Essential

• Able to work at Trust sites and locations as required

Person Specification Qualifications Essential Educated to degree level or equivalent experience in managing projects or change programmes. Project management qualification (e.g. PRINCE2 Foundation, APM PFQ) or demonstrable knowledge of project management tools and techniques. Desirable PRINCE2 Practitioner, Agile or equivalent advanced project management certification. Experience Essential Experience managing defined projects or supporting change initiatives within a team or department. Experience in applying project management tools and techniques to deliver project outcomes. Desirable NHS/public sector experience and knowledge. Experience of EPR implementation Skills Essential Effective problem-solving skills Ability to use information systems effectively and interpret data appropriately Strong planning and organisational skills for managing project tasks and timelines Proficiency in Microsoft Project, SharePoint, Power BI, and Teams Desirable Strong written and verbal communication skills, including report writing and presentation Ability to interpret and present data to support decision-making Ability to manage competing priorities and meet deadlines Knowledge Essential Understanding of project planning principles, including timelines, milestones, and resource allocation. Familiarity with project management tools and techniques (e.g. risk registers, Gantt charts, stakeholder mapping). Knowledge of project governance and reporting processes within defined parameters Awareness of change management principles and how they apply to project delivery. Desirable Awareness of PRINCE2 or similar project management frameworks. Other Essential Able to work at Trust sites and locations as required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

County Hall

Martineau Lane

Norwich

NR1 2DE

United Kingdom

Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

County Hall

Martineau Lane

Norwich

NR1 2DE

United Kingdom

Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)

Job summary

Participation & Co-Production Co-ordinator

The Band 4 Participation and Co-production Co-ordinator plays a vital role in championing inclusive involvement across the Trust. Working within the Patient Experience Team, the post holder will support and coordinate safe and meaningful opportunities for people with lived experience to shape the planning, delivery, and improvement of services.This role ensures participation activities are accessible, well-organised, and aligned with Trust values and policies. Acting as a welcoming first point of contact, the post holder will register individuals interested in involvement, maintain accurate records, and support recruitment to the involvement register. They will work collaboratively with staff to embed co-production principles, offering guidance and resources that promote equality, diversity, and shared decision-making.The post holder will also deliver training to participants, including Interview Panel Member Training and co-production workshops, and may provide day-to-day supervision for an Administrator. By supporting effective communication and coordination, they will help create safe, inclusive spaces where all voices are valued.Based at County Hall, Norwich, the role involves attending team anchor days and working from Trust premises when not supporting workshops, events, or community meetings.

Main duties of the job

This role supports the delivery of safe, inclusive and accessible co-production, involvement, and engagement activities across the Trust. You will work closely with service users, carers, and community groups to build respectful, recovery-focused relationships and create positive channels for two-way communication. A key part of the role is organising the practical elements of events and sessions--whether large-scale programmes or smaller workshops--including venues, technology, materials, and access support.You will maintain accurate records of involvement activities, manage the registration process for people with lived experience, and coordinate attendance at meetings and workshops. Ensuring compliance with Trust policies on safeguarding, data protection, inclusion, and reimbursement is essential. The role also involves preparing documentation for governance purposes, supporting internal reporting, and drafting communications to promote involvement opportunities.Acting as an ambassador for participation, you will attend events, deliver training to participants and staff and help staff understand their responsibilities around co-production. You will contribute to developing tools and resources, maintain team platforms and materials, and support feedback processes such as the Friends and Family Test. Continuous learning and sharing insights to improve participation practices are integral to this role.

About us

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk?The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Details

Date posted

17 September 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year gross per annum (pro rata)

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

246-COR8275614

Job locations

County Hall

Martineau Lane

Norwich

NR1 2DH

United Kingdom

Job description

Job responsibilities

Please note that this role does not meet the UKVI eligibility requirements for a skilled worker visa. The Trust will not be able to issue a Certificate of Sponsorship, so any successfully appointed candidate will need to maintain their own independent right to work for the duration of their role. If you require sponsorship and apply for this role, regrettably, your application will be withdrawn.

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Job description Job responsibilities Please note that this role does not meet the UKVI eligibility requirements for a skilled worker visa. The Trust will not be able to issue a Certificate of Sponsorship, so any successfully appointed candidate will need to maintain their own independent right to work for the duration of their role. If you require sponsorship and apply for this role, regrettably, your application will be withdrawn. Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Person Specification

Qualifications

Essential

• NVQ Level 3 in Business Administration or equivalent qualification/experience
• GCSEs or equivalent including English and Maths (Grade C/4 of above)

Desirable

• Relevant qualification in health and social care.
• Foundation- level qualification in project management. (PRINCE2 Foundation or equivalent qualification/experience

Experience

Essential

• Experience of working in an administrative, project support or coordination role
• Experience of working with members of the public or people with lived experience in a supportive or enabling role
• Experience of delivering training to different audiences.
• Personal lived experience of mental ill health, or experience of supporting others, with awareness of own recovery and ability to use experiences to inform approaches within role.

Desirable

• Experience working within a healthcare, mental health, voluntary sector or public service setting.
• Experience supporting or implementing policies, procedures or quality processes.

Skills

Essential

• Excellent organisational and administrative skills with ability to prioritise workload and meet deadlines
• Proactive, self-motivated and able to work independently when required, and within a team on individual or shared tasks.
• Ability to produce accessible written content such as emails, web text, or invitations for involvement activities
• Good written and verbal communication skills, including the ability to communicate with a wide range of stakeholders

Desirable

• Understanding of NHS values and the role of patient experience in improving services
• Understanding of inclusive communication principles (e.g. plain English, accessible formats, tone of voice)
• Familiarity with basic project coordination tools and practices

Knowledge

Essential

• Knowledge of equality, diversity, inclusion and accessibility in the context of involvement and engagement
• Understanding of the principles of patient and public involvement, co-production or user voice

Desirable

• Familiarity with NHS or public sector governance, safeguarding, and data protection expectations

Person Specification Qualifications Essential NVQ Level 3 in Business Administration or equivalent qualification/experience GCSEs or equivalent including English and Maths (Grade C/4 of above) Desirable Relevant qualification in health and social care. Foundation- level qualification in project management. (PRINCE2 Foundation or equivalent qualification/experience Experience Essential Experience of working in an administrative, project support or coordination role Experience of working with members of the public or people with lived experience in a supportive or enabling role Experience of delivering training to different audiences. Personal lived experience of mental ill health, or experience of supporting others, with awareness of own recovery and ability to use experiences to inform approaches within role. Desirable Experience working within a healthcare, mental health, voluntary sector or public service setting. Experience supporting or implementing policies, procedures or quality processes. Skills Essential Excellent organisational and administrative skills with ability to prioritise workload and meet deadlines Proactive, self-motivated and able to work independently when required, and within a team on individual or shared tasks. Ability to produce accessible written content such as emails, web text, or invitations for involvement activities Good written and verbal communication skills, including the ability to communicate with a wide range of stakeholders Desirable Understanding of NHS values and the role of patient experience in improving services Understanding of inclusive communication principles (e.g. plain English, accessible formats, tone of voice) Familiarity with basic project coordination tools and practices Knowledge Essential Knowledge of equality, diversity, inclusion and accessibility in the context of involvement and engagement Understanding of the principles of patient and public involvement, co-production or user voice Desirable Familiarity with NHS or public sector governance, safeguarding, and data protection expectations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

County Hall

Martineau Lane

Norwich

NR1 2DH

United Kingdom

Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

County Hall

Martineau Lane

Norwich

NR1 2DH

United Kingdom

Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)

Job summary

We are excited to recruit to the role of Senior Primary Care Mental Health Practitioner (Band 7) in Hertfordshire's HaLo Primary Care Network (PCN) covering the following GP surgeries in the St Albans area:

The Lodge Health Partnership

Harvey House Practice

The role will involve travel between the PCN sites as well as travel to HPFT sites for things such as mandatory training.

You will work alongside other clinicians within the PCN as part of a multidisciplinary team.

You will need to be able to work autonomously to triage, assess, case manage and discharge a patient without referral to a GP where appropriate.

You must be able to advise on medications, identify and intervene to meet social needs, order investigations and refer on to secondary care services where necessary.

You will act as a first point of contact in primary care. You will accept referrals for triage via agreed routes within the PCN. You will offer rapid and autonomous 'first contact' assessment and promote early treatment by supporting people directly into appropriate mental health pathways across both the statutory and voluntary sectors and will provide short term interventions on the telephone, via video link options, at the surgery or in the person's home where appropriate.

Main duties of the job

You will provide mental health assessment and brief interventions to service users in GP surgeries.

Your tasks will include early triage, assessment, treatment, risk management, identifying and dealing with safeguarding concerns as well as contributing to case discussions and service-related meetings across the adult mental health primary care pathway ensuring good links with secondary care services.

You will coordinate the time limited care of primary care-based service users delivering integrated care which takes account of social care needs. You will be someone who enjoys adapting and learning as you contribute to embedding this new role into primary care.

You will also take a leading role for service innovation and development in primary care mental health. This could include projects with other junior staff to ensure delivery of safe and effective primary care mental health services and making a significant contribution to the development and leadership of mental health services within Primary Care Networks. You may be expected to conduct audits to help understand the efficacy of these roles. You will also take part in training other colleagues in subjects related to your field of expertise.

About us

Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from theCare Quality Commission.

Our family of over 4,000 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:

Welcoming. Kind. Positive. Respectful. Professional.

Job summary

Whilst we welcome all applications from all suitable candidates, unfortunately, we will not be offering sponsorship for this role.

The post holder will carry out mental health care and support to older people with mental health problems in the community in accordance with a laid down programme of care as designed by the multi-disciplinary team.

The support worker provides this care under the direction of qualified nurses and social workers and encourages independence within the service user's social network. The post holder will regularly work alone without direct supervision for part of the span of duty.

Support workers will have close working links and work in a co-ordinatedmanner with the members of the multi-disciplinary team, as well as DayCentre staff, Home Care staff and any other voluntary or statutory agencies involved with service users in their care.

Main duties of the job

We are seeking a motivated and self directed individual to join our community team working with older people.Mental Health Services for Older People in South West Hertfordshire work with older people to assess, diagnose, treat and support mental health conditions and/or dementia. The post holder will support the qualified staff by working to care plans that aim to enhance and optimise the potential and recovery of people who are open to our service. The post holder will also support qualified staff with other tasks to ensure the smooth running of the care that we provide.Mental Health Services for Older People has two departments - Community and Crisis Function. The post holder will primarily work with the community team, but may also be required to work across the other teams. We primarily see people in their own homes.Car driver (unless you have a disability as defined by the Equality Act 2010 which prevents you from driving)

Working hours are Monday to Friday 9am to 5pm

About us

Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from theCare Quality Commission

Our family of over 4,000 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:

Welcoming. Kind. Positive. Respectful. Professional.

Details

Date posted

17 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£27,106 to £28,850 a year per annum, pro rata (Inclusive of 5% HCAS)

Contract

Permanent

Working pattern

Full-time

Reference number

367-SS-101463-A

Job locations

Colne House

21 Upon Road

Watford

WD18 0JP

United Kingdom

Job description

Job responsibilities

To appraise senior staff of service users progress and observations of changes in their mental health condition and ensure that these changes are documented in service users notes.

Assist in the implementation of care ensuring service users rights to privacy, dignity, choice, independence and fulfilment are adhered to at all times.

Participation in multi-professional assessments and reporting back to other care agencies.

Providing support to service user and/or carer in accordance with a care plan, (maintaining social networks, maintaining a safe environment, communication/ liaison with other service providers, reassurance and emotional support persuading service user to accept support).

Participation in multi-professional reviews and Care Programme Approach / Care Management meetings.

Report any changes in circumstances in respect of the service users care to the agencies who are or may need to be involved in the service users or carers support network improving the quality of life, rehabilitation and independence of service users and their carers.

To ensure that all care services provided are offered without prejudice regardless of age, creed, gender, and ethnicity within their sphere of responsibility.

To develop awareness of service users cultural and ethnic needs to facilitate appropriate support and care.

For full details of the main duties and responsibilities of the role please refer to the job description and person specification documents attached.

Job description Job responsibilities To appraise senior staff of service users progress and observations of changes in their mental health condition and ensure that these changes are documented in service users notes. Assist in the implementation of care ensuring service users rights to privacy, dignity, choice, independence and fulfilment are adhered to at all times. Participation in multi-professional assessments and reporting back to other care agencies. Providing support to service user and/or carer in accordance with a care plan, (maintaining social networks, maintaining a safe environment, communication/ liaison with other service providers, reassurance and emotional support persuading service user to accept support). Participation in multi-professional reviews and Care Programme Approach / Care Management meetings. Report any changes in circumstances in respect of the service users care to the agencies who are or may need to be involved in the service users or carers support network improving the quality of life, rehabilitation and independence of service users and their carers. To ensure that all care services provided are offered without prejudice regardless of age, creed, gender, and ethnicity within their sphere of responsibility. To develop awareness of service users cultural and ethnic needs to facilitate appropriate support and care. For full details of the main duties and responsibilities of the role please refer to the job description and person specification documents attached.

Person Specification

Knowledge/Training/Experience

Essential

• Good standard of education (to include Maths and English GCSE grade c or above - or equivalent).
• Computer literate (able to use Word, Excel, Powerpoint).
• Knowledge of legislation related to mental health and social care (e.g. Mental Health Act, Mental Capacity Act, National Service Framework, National Dementia Strategy, Care Programme Approach etc)
• Ability to manage distressing and challenging situations.

Desirable

• NVQ in Health and Social Care
• Experience of working with people with mental health conditions
• Experience of working with people with dementia

Communication Skills

Essential

• Excellent communication skills, verbally and in writing
• Ability to feedback and discuss cases within the multi disciplinary team.
• Excellent documentation of duties performed.
• Confidence to work autonomously in the community.

Analytical skills

Essential

• Good range of problem solving skills
• Good range of information gathering skills.
• Positive approach to older people
• Fine attention to detail

General

Essential

• Good team player
• Committed to high quality care and service provision for older people.
• Good time management.
• Ability to work flexibly to meet the service needs.
• Car driver (unless you have a disability as defined by the Equality Act 2010 which prevents you from driving)

Desirable

• Ability to network, and form working relationships with other agencies, charities and providers.

Person Specification Knowledge/Training/Experience Essential Good standard of education (to include Maths and English GCSE grade c or above - or equivalent). Computer literate (able to use Word, Excel, Powerpoint). Knowledge of legislation related to mental health and social care (e.g. Mental Health Act, Mental Capacity Act, National Service Framework, National Dementia Strategy, Care Programme Approach etc) Ability to manage distressing and challenging situations. Desirable NVQ in Health and Social Care Experience of working with people with mental health conditions Experience of working with people with dementia Communication Skills Essential Excellent communication skills, verbally and in writing Ability to feedback and discuss cases within the multi disciplinary team. Excellent documentation of duties performed. Confidence to work autonomously in the community. Analytical skills Essential Good range of problem solving skills Good range of information gathering skills. Positive approach to older people Fine attention to detail General Essential Good team player Committed to high quality care and service provision for older people. Good time management. Ability to work flexibly to meet the service needs. Car driver (unless you have a disability as defined by the Equality Act 2010 which prevents you from driving) Desirable Ability to network, and form working relationships with other agencies, charities and providers.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hertfordshire Partnership University NHS Foundation Trust

Address

Colne House

21 Upon Road

Watford

WD18 0JP

United Kingdom

Employer's website

https://www.hpft.nhs.uk/careers/ (Opens in a new tab)

Employer details

Employer name

Hertfordshire Partnership University NHS Foundation Trust

Address

Colne House

21 Upon Road

Watford

WD18 0JP

United Kingdom

Employer's website

https://www.hpft.nhs.uk/careers/ (Opens in a new tab)

Job summary

We are looking for aqualifiedEducational Mental Health Practitioner (EMHP) or Children's Wellbeing Practitioner (CWP) who wishes to join an existing school based Mental Health Support Team (MHST).

The post-holder will work in the East MHST which is a fully established MHST. The is a caring and supportive environment to work in with good leadership providing clear objectives and direction with regular supervision. The team supports 56 educational settings across the borough and we have built solid working relationships with each setting.

All applicants must be registered, or in the process of registering, with the BPS or BABCP as part of the Wider Psychological Workforce.

Main duties of the job

This role will involve working alongside qualified and trainee EMHPs/CWPs, Senior Practitioners and a Team Leader. The service provides early interventions to children and young people experiencing mild to moderate mental health concerns in an educational setting.

The Mental Health Support Teams operate year-round, providing support to young people during school holidays in addition to term time. The core hours will be Monday - Friday 9-5 but some work (facilitation of group work/workshops) may be required outside of these times.

The post-holder will work with people of different cultural backgrounds and ages, using interpreters when necessary and should be committed to equal opportunities.

This post affords opportunity for involvement in, and contribution to service development. The Hertfordshire MHST is continuing to expand year on year and therefore offers plenty of opportunity for career development.

About us

Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from theCare Quality Commission

Our family of over 4,000 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:

Welcoming. Kind. Positive. Respectful. Professional.

Job summary

The post holderprovides specialist social work support to older adults with functional mental health needs admitted to MHSOP inpatient wards. As a key member of the MDT, the post holder leads on social care assessment, care planning and discharge coordination, ensuring safe, timely and person-centred transitions from hospital to community settings.

Using a strengths-based and recovery-focused approach, the post holder promotes independence, wellbeing, choice, dignity and least restrictive practice while safeguarding vulnerable adults. Acting as a key link between inpatient and community services, they work collaboratively with service users, carers and partner agencies to coordinate discharge arrangements, overcome barriers to discharge and secure sustainable outcomes.

The role includes care coordination, risk management, advocacy, safeguarding, professional consultation and maintaining accurate records. Through effective partnership working and social work leadership, the post holder contributes to reducing delayed discharges and improving recovery-focused outcomes for older adults.

Main duties of the job

Provide advice and advocacy to service users, carers and families. Lead discharge planning from admission, coordinating safe, timely and discharges by identifying and addressing barriers and arranging appropriate support, including domiciliary care, residential and nursing placements, supported living, reablement, equipment and Section 117 aftercare.

Undertake Carer Assessments, Care Act Assessments, Mental Capacity Assessments and contribute to Best Interests decision-making. Promote safeguarding practice, undertake safeguarding enquiries where required, and contribute to risk assessment and management that balances protection, independence and least restrictive practice.

Provide professional advice to multidisciplinary colleagues on social care legislation, safeguarding, NHS Continuing Healthcare, ordinary residence and charging responsibilities. Represent social work within MDT meetings, ward rounds and discharge forums, advocating for the rights, wishes and wellbeing of service users and carers.

Maintain accurate records and statutory documentation, contribute to quality improvement, audits and integrated working, participate in supervision and continuing professional development, support students and newly qualified staff and comply with Trust policies, procedures and professional standards.

About us

Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from theCare Quality Commission.

Our family of over 4,500 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:

Welcoming. Kind. Positive. Respectful. Professional.

Job summary

Unfortunately NPC does not hold a license for Visa Sponsorship and cannot progress any applications for candidates without the right to work in the UK.

Hours: 28.5 hours per week

Salary: £31,564.20 (£41,531.84 FTE)

This position offers a unique opportunity to work as an autonomous practitioner within a supportive Home Visiting Team, delivering care where it is often needed most. The role combines traditional practice nursing with a substantial community-based element, allowing the successful candidate to build meaningful relationships with patients in their own environments and make a significant impact on the health and wellbeing of housebound, vulnerable, and learning-disabled patients.

Travel Requirements

• Full UK driving licence.
• Access to a vehicle insured for business use.
• Ability and willingness to travel independently between practice sites, patient homes, care homes, and community settings.
• Regular home visiting is a core and essential component of this role and forms part of the routine workload.

Main duties of the job

The Non-Prescribing Practice Nurse will deliver high-quality, patient-centred nursing care across both practice and community settings. This is a highly autonomous role requiring the postholder to manage an independent clinical workload, undertake comprehensive assessments, and deliver evidence-based interventions within their scope of practice.

A significant component of the role involves providing care to patients in their own homes, care homes, and other community settings. The postholder will work closely with the multidisciplinary team whilst exercising professional judgement and clinical autonomy to support housebound, vulnerable, and complex patients.

The role is based within and professionally supported by the Home Visiting Team, working alongside GPs, nurses, paramedics, healthcare assistants, community services, and other healthcare professionals to provide coordinated care closer to home.

The postholder will also play a key role in supporting patients with learning disabilities, helping to reduce health inequalities and improve access to healthcare services.

About us

Norfolk Primary Care Ltd is a Community Interest Company. It was established to:

• Support and strengthen primary care and to promote and assist practices to improve quality by working with and on behalf of primary care in Norfolk.
• Help with challenges identified by practices workload, GP recruitment, sharing best practice.
• Recognise the changing nature of primary care and assist to ensure that the right level of service is provided to address the needs of the local population.
• Provide benefit to patients of primary care, the clinicians and administrators who work in it and practice organisations in Norfolk.
• Work within health systems to provide patient care in innovative and solution-focused ways.
• We offer successful candidates a supportive working environment, competitive salary, excellent working conditions and the benefits of the NHS pension scheme. Other benefits include access to NHS discounts and discounted First Bus travel.

If you are interested in working in an organisation committed to a culture of professionalism, growth, integrity, positivity and kindness then we would love to hear from you.

Job summary

We are looking for a Band 6 Occupational Therapist wishing to take their next steps on the career ladder and looking for a new challenge. The individual needs to be proactive and enthusiastic and will be joining the Acute Respiratory and Rehab Team at the Queen Elizabeth Hospital.

The post holder working as part of an integrated team will work as an autonomous practitioner to provide a high standard of intervention across the speciality.

This integrated team is committed to providing highly specialist assessment, diagnosis and treatment of patients within the wide variety of acute medical and surgical wards. You will be required to work alongside your colleagues as an independent practitioner in applying a high level of clinical reasoning to ensure individualised, proactive and holistic assessment and treatment planning.

Main duties of the job

As a member of both the integrated rehabilitation service and the multidisciplinary teams on the wards, excellent skills in communication are essential.

As a Band 6 therapist you will be supporting and developing rotational Band 5 therapists. The role also involves supervising unregistered therapy staff and educating therapy students on placement.

There will be opportunities for innovation and an expectation that you will be actively involved in relevant quality improvement projects to develop the Acute Respiratory and Rehabilitation team.

The integrated Rehabilitation Service aims to provide a progressive, forward thinking approach to patient care whilst able to support its staff in personal development and continued education and training.

About us

There's never been a more exciting time to join TeamQEH. We're working on a once in a generation opportunity to build a new state-of-the-art hospital to open in 2030 and we are also carrying out on one of the biggest pieces of digital transformation work we've ever undertaken.

Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.

At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as 'Good', and we are proud to be a place to learn and grow through recognised learning and apprenticeships.

We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.

Job summary

Are you a GMC-registered clinician with a primary ADHD caseload and a passion for getting the diagnostic and prescribing standards right? Evaro is looking for an experienced ADHD Clinical Consultant to lead the validation and refinement of our clinical frameworks on a fixed-term consultancy basis.

This is a remote, flexible engagement not a salaried post. You will work with Evaro's Clinical Innovation Manager to stress-test our protocols against NICE, UKAAN and MHRA standards, then provide ongoing advisory support through a 6-month retainer. Day rate: £800 - £1,200, but flexible depending on experience.

Main duties of the job

Phase 1: Review Evaro's ADHD diagnostic pathway, prescribing protocols and patient communication frameworks. Identify gaps against NICE NG87, UKAAN and MHRA guidance and deliver a structured written report with prioritised recommendations.

Phase 2 (6-month retainer from Dec 2026): Monthly 2-hour review sessions with clinical and operational leads, reactive advisory support with a 48-hour response SLA, and ongoing input as frameworks are refined and implemented.

About us

Evaro builds technology that makes healthcare more accessible. Our platform enables brands to integrate digital health services with minimal friction, supporting 13.5 million patients across NHS and private healthcare services in the UK.

We were founded in 2018 after realising that a significant proportion of A&E consultations and GP appointments focus on minor health conditions that could be more efficiently managed digitally. What began as an e-Surgery and e-Pharmacy platform has grown into a full-stack digital health company, powering clinical, operational, and product solutions for the future of healthcare.

Our mission is to improve access to medications and health services through seamless, tech-driven experiences.

Job summary

Our dedicated Rehabilitation team have an exciting opportunity for those wanting to gain experience in a fast paced and dynamic environment. Our Trust offer a fantastic array of development programmes to accelerate continued professional development.

You will be joining the Rehabilitation Service which includes Physiotherapy and un-registered staff, who are all working together with the vision of promoting therapy and patient independence across all areas of the Trust.

You will work collaboratively with other members of the multi-disciplinary team, including our community partners, to provide a holistic, patient centred Occupational Therapy service that empowers patients to achieve their goals.

You will have the opportunity to develop your skills within frailty, acute medicine, surgery, orthopaedics, and acute stroke with support from senior Occupational Therapists. You will also have the opportunity to undertake rotations within our Paediatric Team!

Each team are committed to supporting individuals with continued professional development, offering preceptorship, regular clinical and managerial supervision, and team development.

There is also an opportunity to take part in regular peer supervision, co-lead journal club and attend training sessions specifically for staff, led by senior staff.

If this sounds like the role for you, we would love to hear from you!

Main duties of the job

• Full functional assessment and analysis of patients' physical presentation
• Assessments for activities of daily living which will incorporate home, work, school, and leisure activities
• Advice on energy conservation/adaptation. This includes transfers, mobility, personal care, and domestic activities
• Prescribing, and arranging provision of equipment. Educating patients and carers in safe use of equipment
• Adapting and evaluating rehabilitation treatment programmes which will include the assessment and fabrication of static hand orthoses
• Assessing patients requiring more than one member of staff for transfers
• Assessment of hoists and other patient handling equipment
• Facilitation of normal movement of upper limb
• Administering standardised assessments.

About us

There's never been a more exciting time to join TeamQEH. We're working on a once in a generation opportunity to build a new state-of-the-art hospital and we are also carrying out on one of the biggest pieces of digital transformation work we've ever undertaken.

Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.

At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.

We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as 'Good', and we are proud to be a place to learn and grow through recognised learning and apprenticeships.

We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome.

We love working here and think you will too.

Job summary

Join our large, friendly team within the Audiology Department at Norfolk and Norwich University Hospitals Foundation Trust and enjoy the variety of work that comes from being part of our large complex Audiology service. We have over 45 staff, made up of senior assistant audiologists, associate audiologists, audiologists, Clinical Scientists, hearing therapists and a newborn hearing screening team.

The department offers a complex adult rehabilitative service, tinnitus and hearing therapy services, newborn hearing screening programme, paediatric assessment and (re)hab service (0-18 years) and vestibular assessment and rehabilitation service at the main NNUH site and at Cromer Hospital. Domiciliary work is also undertaken.

Our department places an emphasis on quality and we are proud to have been one of the earliest Audiology sites to become UKAS accredited under the Improving Quality in Physiological Services (IQIPs) accreditation scheme. Our Paediatric service is currently IQIPs accredited.

Interview date to be confirmed

Main duties of the job

This post offers an opportunity for someone with post-graduate clinical experience to join a quality-focused service. We are commissioned to deliver a complex service, and we are looking for a team member who will be able to actively participate in this area of work with a particular focus and interest in Paediatric Audiology.

The ideal candidate will be somebody who has experience in both adult & paediatric assessment and rehabilitation and is motivated to deliver a high-quality service to our patients.

The main responsibilities include:1. Autonomous practice within adult rehabilitation clinics2. Assessment of hearing loss in non-routine (complex) populations3. Fitting of hearing aids in non-routine (complex) populations4. Paediatric hearing assessment; including Play Audiometry and Visual Reinforcement Audiometry5. Autonomous practice within Paediatric hearing aid fitting and review clinics (> 4 years old)

We host an STP trainee and would welcome the successful candidate to contribute to training. As a Senior Audiologist, the post holder would be expected to support more junior members of the team, providing leadership and clinical oversight as needed.

There is a strong culture of audit within the department to ensure best practice, and we expect the successful candidate to take an active role in audit and service development.

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

About us

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.

We can offer you the full range of NHS benefits/discounts and in addition:

• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room at NNUH Colney Lane site
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH Colney Lane site
• Free 24-hours confidential counselling support
• On-site Nursery at NNUH Colney Lane
• On-site cafes offering staff discounts at NNUH Colney Lane
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Job summary

This year CATAT have been given the opportunity to expand the team with several different posts, some of which have already been filled. But we do have a post that has now become vacant for a CNS - this CNS needs to have their qualification of Non-Medical Prescriber as well as a Mental Health Nursing qualification.

CATAT who after our first year of being live (2023) was highly recommended for the Working Together for Better Mental Health at the staff excellence awards. Are looking for professionals that have a keen interest of working with CYP and their families, wanting to help them achieve better outcomes for their future and strive to keep them in the community.

The aim of our team is to prevent CYP from having inpatient admissions wherever possible, and to support them and their family in the community in a proactive way. The team will serve as a gateway in and out of Tier 4 (T4) provision. CATAT work alongside the core community teams as well as partner agencies to offer CYP increased/additional support.

CATAT have 2 main pathways:

Admission Avoidance - Least restrictive option, CYP who are already open to a core team but need a more intensive intervention to support their mental health needs. To prevent things from worsening and/or needing a hospital admission.

In-reach/Outreach - support to young people leaving inpatient settings (T4) to help them adjust back into life in the community.

Main duties of the job

What will CATAT offer.

• Consultation/Advice
• prescribing of medications
• review of medications
• review and assessment of mental health and physical health
• Enhanced assessments
• Ensure that children & young people in Norfolk & Suffolk access care in the least restrictive environment possible.
• Case Formulation
• Face to face community-based visits
• Attending MDT, LEAPs, CETRs, MALMs, Linking in with inpatient and acute wards.
• Therapeutic interventions and approaches in relation to the expressed mental health needs of the CYP. Such as emotional regulation, DBT skills, AMBIT technics, risk management.
• Systemic approach to working with CYP, families, carers, and wider professional networks.
• Training and education for other services
• Promote joined up working and liaison with other involved services and teams across mental and physical health and children's services.

(The above list is not exhaustive, merely a starting point to show you what we do)

You MUST be able to drive as we cover all of Norfolk and all of Suffolk

About us

At Norfolk and Suffolk NHS Foundation Trust, inclusion is at the heart of how we work. We are committed to creating a fair, transparent and accessible recruitment process where every candidate has the opportunity to succeed.

We actively encourage applications from people from all backgrounds, particularly those currently underrepresented in our workforce, including those from the global majority. We recognise that not everyone has equal access to opportunities and are working to address this.

We are committed to providing reasonable adjustments throughout the recruitment process and ensuring all candidates receive a positive and equitable experience.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Job summary

The Medinet Group is a leading independent healthcare provider delivering high-quality clinical services across the UK and Ireland, comprising Acute Services (Medinet), Outpatient Specialist Services (HealthHarmonie), and Mental Health and Wellbeing Services (Medinet Minds).

With over 20 years' experience, partnerships with more than 100 NHS Trusts, and more than 2 million patients treated, we've built a strong reputation for clinical excellence and operational delivery.

As we continue to grow, we are scaling our clinical workforce and strengthening our operations to deliver services efficiently and at pace.

Main duties of the job

Your Day in the Life of a Healthcare Assistant:

As a Healthcare Assistant at HealthHarmonie, you will play a vital role in supporting our services and ensuring a high-quality patient experience across our clinics.

Working within our Dermatology, Gynaecology, ENT, Ophthalmology and Urology services across Norfolk, you will work closely with clinicians and administrative teams, ensuring all patient records and data are handled accurately and efficiently.

In addition, you will enhance the patient journey by delivering a welcoming and professional experience, carrying out GDPR and relevant health and safety checks, and supporting the smooth running of clinic operations. You will assist with appointment coordination and ensure all clinical areas meet strict infection control standards to provide a safe environment for both patients and staff.

Your contribution will be essential in delivering an efficient, compassionate, and patient-focused service.

Please note our service operates seven days a week. This role requires flexibility to work across Monday to Sunday, with shifts scheduled in line with service requirements.

About us

Why Join Us?

By joining the HealthHarmonie family, you will be part of the essential infrastructure that delivers outstanding patient care across the UK. Whether in a clinical or administrative capacity, your role will be vital. We value innovation, a willingness to learn, and individuals who take ownership of their professional development.

Equal Opportunity Employer

HealthHarmonie is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without discrimination based on age, race, religion, national origin, gender identity or expression, sex, sexual orientation, marital status, veteran status, disability, or any other protected characteristic under applicable law.

We believe it is the diversity of our people that makes our organisation stronger and a more inclusive place to work.

Details

Date posted

17 September 2026

Pay scheme

Other

Salary

£27,144 to £28,641 a year

Contract

Fixed term

Duration

6 months

Working pattern

Full-time, Flexible working

Reference number

U0024-26-0086

Job locations

Rose Lane

Norwich

nr11bg

United Kingdom

Job description

Job responsibilities

Location Norfolk:

This is a mobile role covering clinic locations across Norfolk. While your primary clinic locations will be within the region, occasional travel to other clinic sites may be required to support service delivery.

Department: Dermatology, Gynaecology, ENT, Ophthalmology and Urology

Requirements:

• Must have a full UK driving licence and access to your own vehicle
• Strong attention to detail, particularly when capturing and handling patient data
• Confident using IT systems and digital platforms
• Previous healthcare or administrative experience is desirable but not essential
• A passion for delivering high-quality patient care and taking pride in your work
• Excellent communication and interpersonal skills
• Ability to work flexibly across multiple clinic locations

You will be enrolled on our comprehensive training programme from day one, which will equip you with the knowledge and technical skills required for the role.

The Role Details:

• Contract Type: Full-Time, Fixed-Term Contract until April 2027
• Hours: 40 hours per week (including travel time)
• Working Pattern: Monday to Sunday
• Salary: £27,144 - £28,641 per annum pro rata

What We Offer:

• Travel allowance of 55p per mile
• Ongoing support and training with opportunities to progress to NVQ Level 3
• Excellent career progression opportunities
• Quarterly bonus
• Annual leave entitlement equivalent to 25 days plus 8 bank holidays
• Pension scheme
• NHS employee discounts

Job description Job responsibilities Location Norfolk:This is a mobile role covering clinic locations across Norfolk. While your primary clinic locations will be within the region, occasional travel to other clinic sites may be required to support service delivery.Department: Dermatology, Gynaecology, ENT, Ophthalmology and UrologyRequirements: Must have a full UK driving licence and access to your own vehicle Strong attention to detail, particularly when capturing and handling patient data Confident using IT systems and digital platforms Previous healthcare or administrative experience is desirable but not essential A passion for delivering high-quality patient care and taking pride in your work Excellent communication and interpersonal skills Ability to work flexibly across multiple clinic locationsYou will be enrolled on our comprehensive training programme from day one, which will equip you with the knowledge and technical skills required for the role.The Role Details: Contract Type: Full-Time, Fixed-Term Contract until April 2027 Hours: 40 hours per week (including travel time) Working Pattern: Monday to Sunday Salary: £27,144 - £28,641 per annum pro rataWhat We Offer: Travel allowance of 55p per mile Ongoing support and training with opportunities to progress to NVQ Level 3 Excellent career progression opportunities Quarterly bonus Annual leave entitlement equivalent to 25 days plus 8 bank holidays Pension scheme NHS employee discounts

Person Specification

Experience

Essential

• Experience of dealing with vulnerable patients

Desirable

• Experience of working in primary care
• Experience of working in a GP practice

Skills

Essential

• Ability to provide quality care
• Good interpersonal and communication skills

Desirable

• Basic IT skills

Qualifications

Essential

• GCSE grade A to C in English and Maths

Desirable

• Qualified to NVQ level 3

Person Specification Experience Essential Experience of dealing with vulnerable patients Desirable Experience of working in primary care Experience of working in a GP practice Skills Essential Ability to provide quality care Good interpersonal and communication skills Desirable Basic IT skills Qualifications Essential GCSE grade A to C in English and Maths Desirable Qualified to NVQ level 3

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HealthHarmonie

Address

Rose Lane

Norwich

nr11bg

United Kingdom

Employer's website

https://www.healthharmonie.com/ (Opens in a new tab)

Employer details

Employer name

HealthHarmonie

Address

Rose Lane

Norwich

nr11bg

United Kingdom

Employer's website

https://www.healthharmonie.com/ (Opens in a new tab)

Job summary

Telephonist & Out of Hours Receptionist

An exciting opportunity has arisen for a skilled receptionist to join the growing and busy switchboard team in NSFT.

Duties to include: dealing with enquiries, directing visitors to wards and departments, issuing and signing of keys. Monitoring key record sheets, charging up mobile and communication equipment, issuing of communication equipment. Franking of post. Compiling the daily doctors and consultants "on call" documentation for the Trust and switchboard. The successful applicant will provide a quality and professional switchboard and reception service to the Trust and able to work out of hours, this will include Nights and weekends.

Main duties of the job

• To provide telephone operator services for all networked premises throughout the Trust

• To operate emergency systems and pager systems

• Responding to and following all policies and procedures in the event of an emergency i.e. Fire

• Responding to all alarm systems and carrying out procedures as appropriate to the alarms

• Carry out reception duties to include: dealing with enquiries, directing visitors to wards and departments, issuing and signing of key. Monitoring key record sheets, charging up mobile and communication equipment, issuing of communication equipment.

Compiling the daily doctors and consultants 'on call' documentation for the Trust and switchboard.

• Receiving all incoming mail and sorting for wards, departments and other hospitals ready for distribution
• Frank outgoing mail to include weighing parcels ready for collection by Royal Mail

About us

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established nursing networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Job summary

We are currently looking for enthusiastic and passionate Ambulance Care Assistants to transport our patients, who are frail or need specialist assistance, to and from appointments at hospitals, treatment centres and other similar facilities.

If you have experience of caring for people with proven customer care and communication skills with the public, then we would like to hear from you!

You will need to be flexible, adaptable, and at times, discreet. A good sense of humour and local knowledge of the area you are applying to work in will also be an advantage.

Please ensure that your application relates to the essential criteria in the person specification.

Every day is different as an ACA and you could really make a difference to our patients.

This vacancy is for positions at our Dunstable site. We ask that applicants live within a 25mile / 60 minute journey from their preferred base. Please ensure this is a suitable location for you before submitting your application

Previous unsuccessful applicants need not apply.

Main duties of the job

The role of the Ambulance Care Assistant involves the transportation of non-urgent patients to and from health/social care premises and private residences. This is a responsible role which requires a professional and caring attitude, as well as teamwork.

You will work in a team of two, or on your own, undertaking duties in a variety of vehicle types.

You need a full UK manual car driving licence, with one years driving experience.(Please note that a maximum of 3 penalty points will be considered for a minor motoring offence only.)

Your role with EEAST PTS would start with a 3 week paid training course (Monday - Friday). The training involves clinical training to be a 'First Person on Scene', patient transport driver training, and a full uniform is provided.

You MUST be able to commit to undertaking the training course as outlined above.

Learners are entitled to mileage to and from the allocated learning centre, claimable mileage is anything above the mileage to and from your allocated base station (eg. Home to Dunstable station).

About us

You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

Details

Date posted

17 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year Per annum

Contract

Permanent

Working pattern

Full-time

Reference number

247-PTS-ACAD-1225-Y

Job locations

Dunstable

Dunstable

LU6 3DH

United Kingdom

Job description

Job responsibilities

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.How to applyStep 1 - Read the advert and the Job Description and Person Specification (attached)Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.

Job description Job responsibilities For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.How to applyStep 1 - Read the advert and the Job Description and Person Specification (attached)Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.

Person Specification

Qualifications

Essential

• Full car driving licence (max 6 penalty points on licence or clean if licence is obtained within two years of application).
• Literate and numerate to Trust tested level.

Desirable

• C1 category licence.
• Maths and English GCSE grade C or above or equivalent.
• Advanced Driving certification.

Knowledge, Experience & Skills

Essential

• Experience of dealing with people, demonstrating Experience of working to deadlines and in time frames.customer care skills.
• Experience of working with the public, demonstrating sound customer care skills.
• Experience of working in a fast-paced environment, and ability to remain calm and professional.
• Awareness of Safeguarding Policy and Procedures.

Desirable

• Knowledge of Patient Transport Services.
• Previous work in a caring profession.
• IT literate.

Person Specification Qualifications Essential Full car driving licence (max 6 penalty points on licence or clean if licence is obtained within two years of application). Literate and numerate to Trust tested level. Desirable C1 category licence. Maths and English GCSE grade C or above or equivalent. Advanced Driving certification. Knowledge, Experience & Skills Essential Experience of dealing with people, demonstrating Experience of working to deadlines and in time frames.customer care skills. Experience of working with the public, demonstrating sound customer care skills. Experience of working in a fast-paced environment, and ability to remain calm and professional. Awareness of Safeguarding Policy and Procedures. Desirable Knowledge of Patient Transport Services. Previous work in a caring profession. IT literate.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East of England Ambulance Service

Address

Dunstable

Dunstable

LU6 3DH

United Kingdom

Employer's website

https://www.eastamb.nhs.uk (Opens in a new tab)

Employer details

Employer name

East of England Ambulance Service

Address

Dunstable

Dunstable

LU6 3DH

United Kingdom

Employer's website

https://www.eastamb.nhs.uk (Opens in a new tab)