Job summary

We are seeking an individual who is highly motivated, proactive, and enthusiastic to join our friendly and dedicated team in the Cellular Pathology Department.

You should be a good team worker with excellent organisational and interpersonal skills and be able to prioritise tasks. Effective communication is essential. You should have a methodical and organised approach to work and be able to work under your own initiative once fully trained. in area of work.

Must hold Health and Care Professions Council (HCPC) registration as a Biomedical Scientist.

Provide a high-quality, reliable, and efficient cellular pathology diagnostic service for patients.

Work in a laboratory setting adhering to quality standards such as UKAS ISO 15189.

Applications are invited from suitably qualified, competent and versatile individuals to join our dedicated, busy and friendly department.

Significant investment has been utilised over the previous year to advance technologies such as Vantage tracking, SMART automation, Digital Pathology and a new LIMS. The successful candidate will be at the forefront of these advances within Cellular Pathology.

Main duties of the job

The post will be based in the Cellular Pathology Department at the Royal Stoke University Hospital, Stoke-On-Trent

To be an efficient and flexible member of the laboratory team providing a high-quality diagnostic service through specialist scientific and technical activities; handle specimen receipt, booking in, tissue transfer, perform tissue embedding, microtomy (cutting sections), frozen sections, operate and monitor automated immunohistochemistry (IHC) and special diagnostic procedures

Responsible as a Senior Biomedical Scientist for the main laboratory area, to manage and co-ordinate the day-to-day technical activities of the laboratory

Specialist duties in training require the individual to work with the training team to identify, plan, and facilitate training and development needs for all laboratory staff

To deliver tutorials, slide sessions, and in-house lectures

To work within and maintain Standard Operational Policies (SOPs), training records and documentation systems

Perform equipment problem solving and maintenance

Follow strict Health & Safety policices

To maintain competence to practice and to improve professional expertise through engagement in Continuous Professional Development (CPD)

About us

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke- on-Trent and County Hospital in Stafford, we are proud to serve around three million people, and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all our employees to make a commitment to the values, co-created by staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust, we know that investing in supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve

Job description

Job responsibilities

Please refer to the attached Job Description and Person Specification for further details or contact us for an informal discussion.

Person Specification

Personal Qualities

Essential

• Must participate in the required rota pattern for the department.
• Prepared to work flexibly, including participating out of routine hours service arrangements when required to do so.
• Ability and willingness to fulfil the travel requirements of the post if/as relevant - primary place of work as per JD but occasionally may be reasonably asked to work at another site where the Trust has responsibility for Pathology Services.

Knowledge and Skills

Essential

• A minimum of 5 years post-registration practical experience of working in relevant Pathology discipline in a busy laboratory environment.
• One or more sub-specialised analytical or clinical areas
• Supervising / managing staff.
• Training a range of 'students' e.g. medical , scientific and support staff
• Pathology IT systems
• Participation in audit and service development projects.
• Active liaison with clinicians and healthcare professionals.
• Working in a team and alone Intermediate and accurate IT skills.
• Well-developed oral and written communication skills.
• Effectively apply skills and knowledge, work with Standard Operating Procedures (SOPs) and contribute to their review
• Work within safe systems of work and report any deficiencies in those systems.

Desirable

• Experience of working in an acute NHS Trust
• Ability to establish and maintain effective Pathology networks with internal and external colleagues.

Essential Qualifications

Essential

• BSc, Registration and Specialist
• MSc, HSD or alternative
• Registered Biomedical Scientist with the Health Care Professions Council (HCPC).
• Evidence of Continued Professional Development (CPD).
• Knowledge of relevant laboratory data management systems and policies. Understands the importance of data integrity and confidentiality
• Knowledge of relevant quality procedures.
• Health and Safety knowledge.
• Up-to-date knowledge of national Clinical Pathology Accreditation standards and their application (as relevant to the speciality).

Desirable

• Attended formal management course

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

Our Community CAMHS (CCAMHS) Team has an exciting opportunity for a Systemic Family Practice (SFP) Recruit-To-Train Practitioner, as part of the NHS England (NHSE) funded Children and Young People (CYP) Psychological Training Programmes (formerly CYP-IAPT).

Recruit to Train is a government-funded initiative aiming to grow the child mental health workforce to meet much needed demand. To help reach this goal, NHSE covers salary and training costs for a 1-year post, allowing services to employ trainees to aid in implementing new or expanding existing specialist pathways to bridge the gaps in CYP mental health support.

This is a unique opportunity to apply your learning from weekly teaching into practical clinical interventions working with clients in the service making a direct impact in the lives of children, young people and their families.

Please note: The position will be based at 48 Glenthorne Road, London, W6 0LS, but successful candidates will be expected to travel to Denmark Hill Campus of King's College London for teaching during the training year.

More information about the course content and the different modalities can be found on the King's CYP webpage: https://www.kings-cyp.com/page/recruit-to-trainThis is a training position and so all candidates will need to apply for both the trainee role with our organisation and with Kings College London in order to be shortlisted. Please see our Candidate Pack for further details.

Main duties of the job

We are recruiting an SFP Practitioner to work within our Hammersmith and Fulham Community CAMHS (CCAMHS) Team. This is a training role within the Child and Young Persons Improving Access to Psychological Therapies (CYP-IAPT) Programme. We offer high quality supervision, with excellent CPD and career development opportunities.

This is a one-year fixed-term post (1.0 WTE), with this training year funded by NHSE. After successful completion of the course the fixed term training contract will end however applicants would be encouraged to apply for any vacant posts within the service and will be provided support and advice in job applications.

This role will be best suited for applicants that are able to balance a very busy work and study schedule. You will be an employee at the service but also enrolled on a Postgraduate Diploma course. As this is a Postgraduate level training, you will be required to study and perform at academic level. Applicants must be prepared to work towards their studies outside of protected study time (such as on weekends and after work). Protected study time or teaching days are typically two days a week during term (with possibility of extra university days near start) and will be a mixture of in person and online sessions. Applicants must be willing to travel into London to attend their lectures.

About us

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.

The Trust is rated as 'Good' overallby the Care Quality Commission. Forensic services are rated as 'Outstanding'.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.

Job description

Job responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Person Specification

Qualification and training

Essential

• Qualifications that demonstrate a capacity to complete academic work at postgraduate diploma level.
• A registerable professional qualification (e.g. clinical or educational psychology, social work, counselling, mental health nursing, occupational therapy etc)
• Minimum second-class Bachelor's Degree from a UK University or an overseas qualification of an equivalent standard in a relevant subject (e.g. psychology, social work etc.).
• Applications MAY be considered from those who do not have a registerable professional training if they have at least 3 years' experience in a CAMHS or equivalent setting and can demonstrate equivalence through the RPL (recognition of prior learning) process

Excperience

Essential

• A minimum of two years of experience of working with children /families/ young people in a mental health setting
• Experience of assessing and managing risk and safeguarding issues
• Experience of multi-agency and/or multi-disciplinary working and liaising across internal & external agencies.

Knowledege

Essential

• Knowledge and understanding of issues relating to risk and safeguarding children and young people.
• Ability to be an autonomous practitioner whilst being able to work as an integral part of a multi-agency locality team.
• Be committed to anti discriminatory/ anti oppressive practice and equal opportunity.

Skills and abilities

Essential

• Ability to communicate effectively and sensitively with children, young people, and their families, whilst considering social differences.
• Ability to maintain a reflective stance in emotive/challenging interactions with children and their families.
• Ability to work in a collaborative and respectful manner with children, young people and their families.
• Ability to personally manage sensitive and potentially emotionally distressing caseload material
• Ability to reflect on own practice (in clinical supervision and practice tutor groups with course peers)
• Ability to follow local policy and procedures (e.g., within a CBT pathway) and make proposals for change.
• Capability to complete academic work at postgraduate diploma level, including IELTS or equivalent to the appropriate level for students with English as a foreign language (BAND D) https://www.kcl.ac.uk/study/postgraduate/apply/entry-requirements/english-language.aspx
• Ability to complete academic work across different learning environments at postgraduate level and balance the academic demands of the course with clinical placement demands

Desirable

• Understanding of evidence-based clinical practice and the ability to demonstrate how this influences good clinical practice.

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

Are you a Clinical / Counselling Psychologist with experience of working with children and adolescents with mental health difficulties and their families? Are you interested in working in CAMHS and developing clinical experience within a fast-paced CAMH Eating Disorders Service?

An exciting opportunity has become available for a Band 7 (1.0 WTE) Clinical / Counselling Psychologist to work in the Tri-borough CAMHS Eating Disorders team, based at Ealing CAMHS 1 Armstrong Way, Southall UB2 4SA.

The post holder will provide specialist psychological assessments and interventions within to young people and their families / carers. The post holder will also be responsible for line management and supervision of any pre-qualified psychologists or psychological professionals within the team and support further development and service user participation within the service. The Eating Disorders Team is an experienced and friendly multi-disciplinary team, including Family Therapy, CBT Practitioners, Nursing, Occupational Therapy, Dietitians, and Psychiatry. The post holder will be part of a thriving psychology department across West London CAMHS. The post holder will be offered high quality and consistent supervision from within the service. We are looking for a skilled, hard-working and enthusiastic psychologist who is passionate about delivering high quality and effective services to children and young people.

Main duties of the job

The role combines clinical work with children, young people and their families, alongside opportunities to support team development and provide supervision and support to trainees and pre-qualified staff. Our teams are innovative, creative, and value multi-disciplinary working. Our teams are supported to undertake service development and quality improvement projects, as well as providing excellent development opportunities and support structures. Disciplines working within CAMHS include Psychology (including a vast CBT workforce of CWPs, EMHPs and supervisors), Nursing, Systemic Family Therapy, Child Psychotherapy, Social Work, Allied Health Professionals and Child and Adolescent Psychiatry.

Psychology is very well-established profession within our CAMHS teams and has a large group of staff who deliver innovative and highly-regarded clinical services in many different contexts. There is a strong and supportive network across the three trust boroughs of Hounslow, Ealing and Hammersmith and Fulham of Senior Psychologists. Each borough holds regular psychology meetings and there are excellent CPD opportunities with regular whole-service trainings in therapeutic approaches, as well as support for specialist supervision.

You will be joining a welcoming Eating Disorders Team and Psychology team in West London who are committed to service improvement, staff well-being, and who value diversity in our workforce.

About us

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.

The Trust is rated as 'Good' overallby the Care Quality Commission. Forensic services are rated as 'Outstanding'.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.

Job description

Job responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Person Specification

Qualifications

Essential

• Doctoral level training in clinical psychology, including specifically models of psychopathology, clinical psychometrics and neuropsychology, two or more distinct psychological therapies and lifespan developmental psychology as accredited by the British Psychological Society, or equivalent if trained overseas.
• Eligible to work as a Practitioner Psychologist (Clinical / Counselling) as approved by the Health Care Professions Council.

Desirable

• Pre-qualification training and qualifications in research methodology, staff training and/or other fields of applied psychology.
• Post-doctoral/graduate training in one or more additional specialised areas of psychological practice with children and young people.
• Clinical training as part of a CYP IAPT collaborative in a recognised evidenced based approach i.e. CBT, Parenting Skills or other.

Experience

Essential

• Experience of specialist psychological assessment and treatment of children, adolescents and their families across a range of care settings, (e.g. outpatient, community, primary care, in patient settings).
• Experience of working with a wide variety of client groups, across the whole life course presenting problems that reflect the full range of clinical severity including maintaining a high degree of professionalism in the face of highly emotive and distressing problems, verbal abuse and the threat of physical abuse.
• Experience of working with children, adolescents and their families

Desirable

• Experience of teaching, training and/or supervision.
• Experience of working with other agencies.
• Experience of the application of clinical / counselling psychology in different cultural contexts.

Knowledge

Essential

• Skills in the use of complex methods of psychological assessment intervention and management frequently requiring sustained and intense concentration.
• Skills in the ability to communicate effectively, orally and in writing, complex, highly technical and/or clinically sensitive information to clients, their families, carers and other professional colleagues both within and outside the NHS.
• Skills in providing consultation to other professional and non-professional groups.
• Doctoral level knowledge of research methodology, research design and complex, multivariate data analysis as practiced within the clinical fields of psychology.
• Ability to teach and train others, using a variety of complex multi-media materials suitable for presentations within public, professional and academic settings.
• Ability to identify and employ mechanisms of clinical governance as appropriate, to support and maintain clinical practice in the face of regular exposure to highly emotive material and challenging behaviour.

Desirable

• Knowledge and skills in specialist neuropsychological assessment and treatment with children and young people with neuro-developmental difficulties
• Knowledge of the theory and practice of specialised psychological therapies in specific difficult to treat groups (e.g. children with challenging behaviour, dual diagnoses, people with additional disabilities etc).
• High level knowledge of the theory and practice of at least two specialised psychological therapies.
• Knowledge of legislation in relation to the client group and mental health.

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

We have an exciting opportunity for a child and adolescent psychoanalytic psychotherapists to join West London CAMHS Eating Disorders Team, based at Ealing CAMHS 1 Armstrong Way, Southall UB2 4SA. The role is based within our Eating Disorder Team.

The post would be suited to someone who is passionate about delivering high quality and effective psychoanalytic psychotherapy with young people and families with the main aim of providing an efficient, effective, comprehensive and highly specialist child and adolescent psychoanalytical psychotherapy service for children/adolescent with severe, complex and persistent mental health problems, their carers/parents and families. We are also looking for someone with an interest in in supervision and working with multidisciplinary and multi-agency colleagues on some of the challenges facing mental health services for children and young people.

Main duties of the job

An exciting opportunity has arisen for a Specialist Child and Adolescent Psychotherapists (Band 7, full time) with a broad range of experience of working with children, young people and their families to work West London CAMHS Eating Disorders Team.

This role involves offering specialist psychoanalytic psychotherapy assessment and short, medium and long term specialist psychoanalytic psychotherapy treatment, alongside more generic and other specialist assessments and clinical work, supervision and consultation.Child and Adolescent Psychotherapy is well established within West London CAMHS and across the three boroughs of West London, and the successful candidate would be joining a welcoming and supportive team which is committed to staff well-being, promoting diversity, continuing professional development and service improvement. We have good links with training schools and offer placements to trainees within our service. There are excellent CPD opportunities with regular whole-service trainings in therapeutic approaches, as well as support for specialist supervision.

Thank you for your interest in this role and I wish you every success with your application.

About us

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.

The Trust is rated as 'Good' overallby the Care Quality Commission. Forensic services are rated as 'Outstanding'.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.

Job description

Job responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Person Specification

Qualifications

Essential

• Good relevant honours degree, or a recognised equivalent.
• Other related professional qualification or equivalent.
• Postgraduate accredited training in Child and Adolescent Psychotherapy.
• Eligibility for full membership of Association of Child Psychotherapists (ACP).
• Keyboard skills (physical skills)

Experience

Essential

• Pre-qualification professional experience with children, adolescents and families (e.g. clinical/educational psychology, teaching, social work).
• Experience of work with complex family situations where there is a threat of abuse and breakdown.
• Experience of working with a wide variety of client groups with presenting problems that reflect the full range of clinical severity and across the age range of 0-18, including maintaining a high degree of professionalism in the face of highly emotive and distressing problems, verbal abuse and the threat of physical abuse.
• Substantial experience in working in multi-disciplinary, multi-agency, multi-cultural context.

Desirable

• Experience of assessment and intervention with individuals with neurodevelopmental difficulties.
• Experience of professional teaching and training.
• Experience of work with therapeutic groups of children.
• Substantial experience of work with families where the parents are mentally ill.

Knowledge

Essential

• Good knowledge of relevant theories, practices and research in the field of child and adolescent development and psychotherapy and ability to apply them to relevant work situations.
• Knowledge of adult mental health problems.
• Evidence of continuous professional development as recommended by the ACP.
• Knowledge of research methodology.

Desirable

• Specialist areas of knowledge based on further training and experience.

Skills

Essential

• Ability to communicate clearly and effectively with patients, staff, administrators and managers about highly complex and sensitive matters in situation of potential conflict or psychological/emotional pain, and where mental health problems affect relationships.
• Capacity to listen to other points of view effectively about highly complex issues through reports, publication or public presentation.
• Good level of analytic skills and understanding of unconscious processes and their impact on the individual, group and institutional processes.
• Ability to remain still and maintain intense concentration in clinical settings with children, adolescents, parents/carers and families where there may be high level of distress, verbal and physical aggression or chaotic activity.
• Ability to integrate available highly complex clinical information into a coherent formulation and to apply it in treatment and clinical management.
• Ability to monitor and assess risk and act accordingly.
• Writes clear records and observes policies, procedures and guidelines.
• Ability to work collaboratively with colleagues to plan, evaluate, monitor and develop services.

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

Are you a CBT Practitioner with experience of working with children and adolescentswith mental health difficulties and their families? Are you interested in working inCAMHS and developing clinical experience within a fast-paced CAMH EatingDisorders Service?

An exciting opportunity has become available for a Band 7 Specialist CBTPractitioner to work in the Tri-borough CAMHS Eating Disorders team, based atEaling CAMHS 1 Armstrong Way, Southall UB2 4SA. The role is based within ourEating Disorder Team up to 1.0 WTE.

Main duties of the job

Psychology is very well established within our CAMHS service and has a large group of staff who deliver innovative and highly-regarded clinical services in many different contexts. There is a strong and supportive network across the three trust boroughs of Hounslow, Ealing and Hammersmith & Fulham, and the CAMHS cross borough services which include CORA, the Alliance Team (which provides crisis cover and intensive community support), the DBT service, the Forensic CAMHS service and the under 5's service. We hold regular psychology meetings and there are excellent CPD opportunities with regular whole-service trainings in therapeutic approaches, as well as support for specialist supervision. We have strong links with the North London Clinical Psychology training courses and offer placements to trainees.

Our CAMHS service is innovative, creative, and values multi-disciplinary working, and our colleagues tell us that one of the things they value most is working as part of their team. Our teams are supported to undertake service development and quality improvement projects, as well as providing excellent development opportunities and support structures. Disciplines working within CAMHS include Psychology (including a vast CBT workforce of CWPs, EMHPs, CYP-PTs, and supervisors), Nursing, Allied Health Professionals (including Occupational Therapy), Systemic Family Therapy, Child Psychotherapy (including Art and Music Therapy), Social Work and Child and Adolescent Psychiatry.

About us

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.

The Trust is rated as 'Good' overallby the Care Quality Commission. Forensic services are rated as 'Outstanding'.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.

Details

Date posted

05 October 2026

Pay scheme

Agenda for change

Band

Band 7

Salary

£55,524 to £62,652 a year per annum inclusive

Contract

Permanent

Working pattern

Part-time

Reference number

222-LS-CAMHS-836-C

Job locations

Ealing CAMHS

1 Armstrong Way

London

UB2 4SD

United Kingdom

Job description

Job responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Job description Job responsibilities The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached. The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Person Specification

Qualifications

Essential

• Post-graduate training in CBT (e.g. PGDip in CYP-IAPT CBT or substantial CBT training as part of PsychD Clinical or Counselling Psychology Doctorate)
• Professional knowledge acquired through a degree-level qualification in one of the following: oNursing (RMN, RGN or RSCN) with additional therapeutic qualifications oDoctorate in Clinical or Counselling Psychology or equivalent if trained overseas, plus registration as a clinical or counselling psychologist with the HCPC oMaster's Degree in Systemic and Family Psychotherapy oChild & Adolescent Psychotherapy (eligible for full membership of the Association of Child Psychotherapists) oSocial Worker with additional therapeutic qualifications oCBT therapist accredited with the BABCP, to include training in working with children, adolescents and families
• Current professional registration as applicable: the Nursing Midwifery Council (NMC), Health & Care Professions Council (HCPC), Association of Child Psychotherapists (ACP) or The UK Council for Psychotherapy (UKCP) , BABCP

Desirable

• Further short courses/CPD in CBT, particularly those focused on CYPs and / or eating disorders

Experience

Essential

• Experience of working with children, adolescents and their families within mental health settings
• Experience of specialist mental health assessment of and treatment with children, adolescents and their families
• Practice experience of providing cognitive-behavioural interventions, including assessment and formulation
• Experience using routine outcome measures and session feedback measures
• Experience of maintaining a high degree of professionalism in the face of highly emotive and distressing problems, verbal abuse, and threat of physical abuse

Desirable

• Experience of assessment and intervention around eating disorders and / or Neurodiversity
• Experience working in a multidisciplinary team
• Experience of multi-agency work.
• Experience of teaching, supervision and/or consultation.
• Experience of the application of mental health knowledge and skills in different cultural contexts

Knowledge

Essential

• Knowledge of legislation in relation to the client group and mental health
• An understanding of the impact of abuse, trauma and other adverse experiences on children and families.
• Knowledge of Child protection policies and procedures
• Understanding of the evidence base in relation to child mental health
• Evidence of continuing professional development as recommended by the BABCP (dependent on grade).
• Skills in the use of complex methods of mental health assessment, intervention and management frequently requiring sustained and intense concentration
• Ability to formulate comprehensive assessments and offer effective treatment based on clinical theory and principles, particularly cognitive-behavioural models
• Skills and the ability to communicate effectively, orally and in writing, complex, highly technical and/or clinically sensitive information to CYPs, their families carers, and other professional colleagues both within and outside the NHS
• Ability to identify and employ mechanisms of clinical governance as appropriate, to support and maintain clinical practice in the face of regular exposure to highly emotive material and challenging behaviour

Desirable

• Knowledge of other therapeutic approaches
• Ability to adapt CBT for neurodiverse populations
• Skills in providing consultation to other professional and nonprofessional groups
• Experience of teaching/training others

Person Specification Qualifications Essential Post-graduate training in CBT (e.g. PGDip in CYP-IAPT CBT or substantial CBT training as part of PsychD Clinical or Counselling Psychology Doctorate) Professional knowledge acquired through a degree-level qualification in one of the following: oNursing (RMN, RGN or RSCN) with additional therapeutic qualifications oDoctorate in Clinical or Counselling Psychology or equivalent if trained overseas, plus registration as a clinical or counselling psychologist with the HCPC oMaster's Degree in Systemic and Family Psychotherapy oChild & Adolescent Psychotherapy (eligible for full membership of the Association of Child Psychotherapists) oSocial Worker with additional therapeutic qualifications oCBT therapist accredited with the BABCP, to include training in working with children, adolescents and families Current professional registration as applicable: the Nursing Midwifery Council (NMC), Health & Care Professions Council (HCPC), Association of Child Psychotherapists (ACP) or The UK Council for Psychotherapy (UKCP) , BABCP Desirable Further short courses/CPD in CBT, particularly those focused on CYPs and / or eating disorders Experience Essential Experience of working with children, adolescents and their families within mental health settings Experience of specialist mental health assessment of and treatment with children, adolescents and their families Practice experience of providing cognitive-behavioural interventions, including assessment and formulation Experience using routine outcome measures and session feedback measures Experience of maintaining a high degree of professionalism in the face of highly emotive and distressing problems, verbal abuse, and threat of physical abuse Desirable Experience of assessment and intervention around eating disorders and / or Neurodiversity Experience working in a multidisciplinary team Experience of multi-agency work. Experience of teaching, supervision and/or consultation. Experience of the application of mental health knowledge and skills in different cultural contexts Knowledge Essential Knowledge of legislation in relation to the client group and mental health An understanding of the impact of abuse, trauma and other adverse experiences on children and families. Knowledge of Child protection policies and procedures Understanding of the evidence base in relation to child mental health Evidence of continuing professional development as recommended by the BABCP (dependent on grade). Skills in the use of complex methods of mental health assessment, intervention and management frequently requiring sustained and intense concentration Ability to formulate comprehensive assessments and offer effective treatment based on clinical theory and principles, particularly cognitive-behavioural models Skills and the ability to communicate effectively, orally and in writing, complex, highly technical and/or clinically sensitive information to CYPs, their families carers, and other professional colleagues both within and outside the NHS Ability to identify and employ mechanisms of clinical governance as appropriate, to support and maintain clinical practice in the face of regular exposure to highly emotive material and challenging behaviour Desirable Knowledge of other therapeutic approaches Ability to adapt CBT for neurodiverse populations Skills in providing consultation to other professional and nonprofessional groups Experience of teaching/training others

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

West London NHS Trust

Address

Ealing CAMHS

1 Armstrong Way

London

UB2 4SD

United Kingdom

Employer's website

https://www.westlondon.nhs.uk (Opens in a new tab)

Employer details

Employer name

West London NHS Trust

Address

Ealing CAMHS

1 Armstrong Way

London

UB2 4SD

United Kingdom

Employer's website

https://www.westlondon.nhs.uk (Opens in a new tab)

Job summary

Are you a Social Worker experienced in working with children and adolescents withmental health difficulties and their families? Are you interested in working in CAMHSand developing clinical experience within a fast-paced CAMH Eating Disordersteam?

An exciting opportunity has become available for a skilled and experienced Band 7(1.0 WTE) CAMH Social Worker to work in the Tri-borough CAMHS Eating Disordersteam, based at Ealing CAMHS 1 Armstrong Way, Southall UB2 4SA.

The CAMH Social Worker will support the provision of highly specialist social workservices to young people and their families and/or carers referred to CAMHS. Thiscould include providing outreach work to patients who may find it difficult to attendclinics and in-reach work into Tier 4 Services. They will carry out comprehensiveassessments (including risk assessments and the development of risk managementplans) and offer specialist intervention packages using a variety of treatment models

The CAMH Social Worker will also contribute to our dynamic and growing CAMHSocial Work professional discipline structure. As such, they will receive regular socialwork supervision, in addition to clinical supervision within their team. They will beencouraged to join our monthly CAMH Social Work Forum and Reflective PracticeGroups. As a Social Worker within West London CAMHS you will be offered goodopportunities for continuing professional development and you will be supported inyour career progression.

Main duties of the job

We are looking for an enthusiastic, experienced and skilled clinician to:

Adopt a flexible approach to working with young people, their families and networks, taking account of changing needs during the course of intervention, assessing and attending to issues of risk.

Be part of a duty system, which may include providing specialist, adviceguidance and consultation to other professionals as well as parents andcarers

Undertake comprehensive, specialist assessments on behalf of themultidisciplinary team, incorporating different models of understanding ofthe young person's difficulties and reflecting the team's multi-modalapproach to intervention.

Take Clinical Case Lead responsibility in the treatment of complex cases,attending to risk and arranging network/professional reviews, whereclinically appropriate. This will include liaison with other appropriateservices and managing planned transitions, including admissions intoinpatient, when required.

Formulate and implement plans for the treatment and/or management ofthe child/young person's problems, based upon an appropriateconceptual framework, and employing methods based upon evidence ofefficacy, across the full range of care settings.

Run clinical groups and focus groups with both parents/carers and youngpeople.

About us

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.

The Trust is rated as 'Good' overallby the Care Quality Commission. Forensic services are rated as 'Outstanding'.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.

Job description

Job responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Person Specification

Qualifications

Essential

• Degree or Diploma in Social Work.
• Active Professional registration with Social Work England

Desirable

• First or higher degree in appropriate subject area
• Post registration training in CAMH
• ASYE assessor/Practice Educator assessor qualification
• CYP IAPT Trainings, e.g. CBT, Systemic Family Therapy, Interpersonal Therapy [IPT], Under 5's, Parent Training.
• Other post-graduate qualifications in: CBT, Systemic Foundation Years, EMDR, Mindfulness. Mentalizing Trainings
• Family Therapy for Anorexia Nervosa (FT/AN)

Experience

Essential

• Significant post registration experience in mental health Including extensive experience of assessment and therapeutic direct work with children and adolescents with emotional, behavioural or mental health difficulties.
• Experience of providing consultation and liaison support to colleagues, referral agencies and services responsible for the care, support and wellbeing of service users and their families/carers
• Substantial experience of working in multidisciplinary clinical teams and contributing a professional social work perspective
• Experience in assessing and managing high risk behaviours and in developing and implementing risk management plans
• Experience of management of child protection emergencies
• Experience of working in a number of ways i.e. assertive outreach, clinic based settings, home, school or other appropriate environments
• Experience of using therapeutic skills, such as CBT, Solution Focused Therapy, Family Work, Parenting
• Experience of advising multidisciplinary colleagues about child and adult safeguarding
• Experience of giving presentations to colleagues in relation to Social Work

Desirable

• Experience of working with young people presenting with Eating Disorders

Knowledge

Essential

• A thorough understanding of the mental health needs of children and young people and the evidence base in relation to child mental health
• Knowledge of relevant legislation guidance and child protection policies and procedures
• Knowledge and understanding of child development
• An understanding of local and national issues relating to children's development and mental health
• Knowledge of other modalities (i.e. psychoanalytical, medical, behavioural, etc.) sufficient to engage appropriately with multidisciplinary team colleagues and their work with clients.
• Understanding of the value of service user involvement and participation in all aspects of care and in the planning and the development of services
• A good understanding of and ability to uses clinical supervision and reflective practice
• Able to build constructive relationships with warmth and empathy using good communication skills
• Knowledge of the legal issues relating to consent and capacity in children and young people.
• A sound working knowledge and application of the SWE Code of Practice and BASW Code of Ethics

Skills

Essential

• The ability to present and communicate complex information
• Ability to communicate and relate well to children, young people parents and carers
• Ability to work autonomously as well as part of a team
• Ability to identify and manage risk effectively
• Skills and sensitivity in working with difficult to engage children, young people and families
• Treats service users with respect and dignity at all times
• Ability to contain the anxieties of severely unwell young people and their parents.
• A high level of self-awareness and capacity to reflect
• Enthusiastic, flexible and confident approach to working
• Conducts self in a professional, courteous manner at all times and able to maintain professionalism

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

We are looking to recruit a Fixed Term Locum Consultant General Radiologist with a subspecialist interest in Paediatric Imaging. The candidate will provide specialist reporting for acute and elective paediatric cases. This role will be shared between Chesterfield Royal Hospital and Sherwood Forest Hospitals and you will be expected to work across both sites.

We are interested in candidates with a passion to lead and develop the paediatric acute services.

You will be required to share the general reporting workload with other colleagues in addition to acute and oncology work. This will complement the skill mix of the existing consultant teams.

The Radiology Department and the wider Trust support consultants to enjoy an exciting, flexible, and fulfilling career. Opportunities for clinical quality improvement and further development of clinical leadership are given significant support within our organisation to those interested in making a difference.

Main duties of the job

Please see the Job description and Person Specification in the attachments section on this page. This document contains a full detailed description of the role and what the main responsibilities and duties are, along with the criteria that are required for the role.

About us

Our staff enjoy a range of benefits including on-site parking, local discounts, on-site Caf and Amazon lockers. There is a cycle-to-work scheme along with electric vehicle charging points. A newly opened a hub, dedicated to the health and wellbeing of our staff, which include rooms for mindfulness, gym and shower facilities and different programmes to keep you active.

Derbyshire is home to the Peak District National Park and is an area of outstanding beauty. Numerous stately homes are within easy travelling distance. The Yorkshire Dales, North Yorkshire Moors, a number of coastal resorts and many historic cities are also close enough for day trips.

Housing in the Chesterfield area is competitively priced and offers a wide range of choice, including urban and rural locations. There are several high-performing state schools in the town, as well as a number of excellent private schools across the wider region.

In addition to local shops and complexes, the Meadowhall Shopping Centre is within easy travelling distance and is one of the largest and most up to date in Europe, attracting some 30 million visitors each year. The city of Sheffield is only 9 miles away and hosts two universities, one with a medical and dental school.

Job description

Job responsibilities

Please see the Job description and Person Specification in the attachments section on this page. This document contains a full detailed description of the role and what the main responsibilities and duties are, along with the criteria that are required for the role.

Person Specification

Qualifications

Essential

• MBBS / MBBCh and possess FRCR.
• Paediatric Imaging sub-specialist training
• Full GMC registration with a licence to practice at time of application

Desirable

• Special interest or additional qualifications in other areas of clinical radiology
• Higher degree
• Entry onto the GMC Specialist Register
• Formal teaching qualifications
• Formal training in human factors, patient safety investigations (e.g. PSIRF, SJR)
• Formal NHS leadership / management training.

Experience

Essential

• Clinical training and experience equivalent to that required for gaining a UK CCT in general radiology
• Independent at Paediatric sonography and plain film reporting
• Ability to take full and independent responsibility for clinical care of patients.
• Ability to offer expert clinical opinion on a range of radiological investigations including of acute imaging.
• Basic IT skills and use of RIS and PACS
• Ability to teach clinical skills.
• Experience in supervising undergraduate and postgraduate residents.

Desirable

• 5 years supervised training in an appropriate ST equivalent training programme
• Experience in a similar post
• Clinical leadership experience or training.
• Previous experience of using online patient record system e.g., SystmOne / Nerve Centre /

communication skills

Essential

• Communicate effectively with colleagues to ensure a professional relationship
• Caring attitude towards the patient

Desirable

• Motivation skills, leadership skills and flexibility

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

An exciting opportunity has arisen for a Senior Clinical Fellow in Emergency General Surgery (EGS) within University Hospitals Bristol and Weston NHS Foundation Trust.

This role is designed for senior trainees seeking to further develop independent decision-making in acute general surgery, alongside a focused interest in acute biliary disease. The post offers a combination of high-level clinical exposure, increasing autonomy, and involvement in service development, within a supportive and dynamic environment.

The successful candidate will gain experience in a high-volume service, including areas of practice available in relatively few centres across the UK ("Hot GB", Bile duct exploration), providing an excellent platform for progression to a consultant role in EGS and acute biliary surgery.

Applicants should be working towards a Certificate of Completion of Training (CCT) or equivalent CESR.

Main duties of the job

The post-holder will work as part of the Emergency General Surgery service, collaborating with a multidisciplinary team including consultant surgeons, clinical nurse specialists, dietitians, and allied health professionals to deliver high-quality patient care.

The role includes:

• Participation in the General Surgery on-call rota
• Elective and emergency clinical activity across theatre, ward, and outpatient settings
• Cross-site working within the Trust, primarily based at the Bristol Royal Infirmary (BRI), with additional activity at Weston General Hospital and North Bristol Trust

Please note: The role will include weekend working and cross-site commitments.

About us

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.

Job description

Job responsibilities

Clinical Responsabilities Theatre

• Dedicated elective EGS operating sessions
• Focus on acute biliary surgery, including hot gallbladders and bile duct exploration
• Exposure to a high-volume emergency caseload
• Opportunities to develop operative skills with increasing responsibility

Same Day Emergency Care (SDEC)

• Senior clinical review within SDEC
• Assessment and management of emergency surgical referrals
• Participation in ambulatory care pathways and admission avoidance

Outpatient Clinics

• Participation in general surgery clinics
• Continuity of care for elective and post-acute patients
• Opportunity to develop independent clinic practice

Inpatient and On-Call Support

• Senior support to the EGS on-call service
• Daily ward rounds and multidisciplinary team working
• Development of clinical decision-making in acute care settings

Specialist Experience Laparoscopic Common Bile Duct Exploration (CBDE)

The post offers experience within a high-volume bile duct exploration service, with opportunities to develop skills in:

• Trans-cystic and choledochotomy techniques
• Management of complex biliary stone disease
• Use of adjuncts such as lithotripsy
• Progressive involvement in bile duct exploration procedures

Acute Biliary Surgery

• Exposure to a wide spectrum of acute biliary disease
• Management of severe cholecystitis and complex gallbladder pathology
• Development of skills in subtotal cholecystectomy and bailout strategies
• Clinical decision-making in higher-risk patients

Research, Teaching and Development

The post-holder will have opportunities to:

• Contribute to audit, service evaluation, and outcomes data collection
• Participate in research and publication activity
• Deliver teaching and training within the department
• Support course organisation and simulation-based education

Service Development and Leadership

The fellowship includes involvement in service improvement initiatives, with opportunities to:

• Contribute to development of SDEC and ambulatory pathways
• Support improvements in patient flow and waiting times
• Participate in service alignment across Trust sites
• Engage in development and evaluation of new models of care

What We Offer

• A high-volume, supportive EGS environment
• Opportunities to develop skills in acute biliary surgery and bile duct exploration
• Exposure to complex emergency general surgery
• Involvement in teaching, research, and service development
• A strong platform for progression to a consultant post

Person Specification

Knowledge and Experience

Essential

• Experience at registrar/fellow level in General Surgery (ST3+ equivalent)
• Minimum 1 year of NHS experience.

Desirable

• Minimum 1 years' experience at ST3+ level
• Working towards or close to CCT/CESR in EGS Surgery

Skills and Abilities

Essential

• Able to handle independent on-call and independent decision making.
• Operative skills at senior level for all emergency operations open and laparoscopic
• Skills in minimally invasive surgery

Desirable

• Experience with "hot" gallbladder surgery
• Experience in Laparoscopic Bile Duct Exploration

Qualifications and Training

Essential

• Full Registration with GMC (UK)
• MRCS (General Surgery) or equivalent

Desirable

• FRCS (general Surgery) completed or working towards examination
• ATLS course or equivalent
• Laparoscopic Skills Course
• CCrISP Course or equivalent
• Train the trainers or equivalent
• Good Clinical Practice (NIHR)

Additional and Aptitudes

Essential

• IT skills on all Microsoft packages
• Reference history
• Experience in service development or quality improvement
• Interest in ambulatory emergency care
• Ability to function as an independent senior decision-maker

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

An exciting opportunity has arisen for x2 motivated and skilled Band 6 Specialist Podiatrists to join our CLCH Podiatry Service within the Inner North West Division, Inner Community Sites. We are offering the Enhanced Clinical Practitioner apprenticeship a funded, Level 6 postgraduate qualification. Key points:

• Funded through the apprenticeship levy, not self-funded
• Around 18 months, delivered as blended learning (online + in person)
• Some universities offer a podiatry-specific version (Coventry University is one example)
• Needs HCPC registration and two years' post-qualification experience, and the Trust's support to take it on.

This is a fantastic opportunity for a podiatrist who is looking to develop their specialist clinical skills while working as part of a supportive, experienced and forward-thinking community podiatry team. You will provide high-quality care to patients with a wide range of medical and podiatric needs, including those identified asat risk and high risk, while supporting seamless care across community, primary care and specialist services. As part of the role, you will participate in CLCH's Band 6 rotational programme, gaining experience across areas such asbiomechanics, wound care and nail surgery clinics. You will autonomously assess, diagnose and treat patients, develop tailored treatment plans and support patients and carers with education, self-care and agreed care outcomes.

Main duties of the job

Main duties of the role

• Autonomously assess, diagnose and treat patients with a wide range of medical and podiatric conditions, including those with at-risk and high-risk foot needs.
• Develop and deliver tailored treatment and specialist care plans, using appropriate treatment options to support safe and effective patient care.
• Participate in the Band 6 rotational programme, including specialist clinical areas such as biomechanics, wound care and nail surgery clinics.
• Triage new referrals, identify urgent or high-risk cases and prioritise treatment appropriately.
• Deliver care across a range of community settings, including clinics and patients' own homes.
• Work collaboratively with GP practices, community nursing, tissue viability, diabetes, vascular, social care and wider MDT services to support coordinated patient care.
• Provide advice, education and health promotion to patients, carers, colleagues and other healthcare professionals.
• Support service development through clinical governance, audit, supervision, mentoring, policy development and continuous improvement activity.

About us

We are proud to be one of the largest community healthcare providers in the country, with more than 4,500 colleagues caring for over four million people across London and Hertfordshire. Every day, our teams bring their skill, compassion, and determination to the people who depend on us.

What inspires us is at the heart of who we are: when we work together, we can help people move forward in ways that truly matter. Our teams support children as they take their first steps in life, and they stand beside adults as they rebuild strength, confidence, and independence. From newborn health visiting to community nursing, stroke rehabilitation, and palliative care, we are there for people through some of life's most important moments.

Joining Central London Community Healthcare means becoming part of a community that lifts each other up. It means working in an organisation that values compassion, welcomes new ideas, and believes in the potential of every colleague. Your development matters here. Your wellbeing matters. Your voice helps shape the future of the care we provide.

We offer a competitive employment package because the work you do matters. At Central London Community Healthcare, you will join an inclusive organisation that invests in its people, supports development, and helps you thrive while delivering high-quality care.

Job description

Job responsibilities

Please refer to Job description and person specification for outline of skills, knowledge and experience required.

Successful applicants will be required to demonstrate alignment with the Trusts values - Accountability, Inclusion, Compassion, and Empowerment, alongside fulfilling the duties detailed in the attached Job Description and Person Specification

Person Specification

Application Form

Essential

• BSc Degree In Podiatric Medicine or equivalent
• Evidence of continual professional and personal development
• Registration with the Health Care Professions Council
• Annotation in POM-S/A

Desirable

• Evidence of post grad training in specialist area of podiatry
• Interest in undertaking study and developing towards enhanced clinical practice within podiatry

Experience

Essential

• Post graduate clinical experience of multidisciplinary and interagency working
• Experience of working with a wide range of patient and disease / pathology types including the at-risk and high-risk foot
• Experience of working as part of a specialist team (clinical rotation experience accepted

Desirable

• Experience of working in an NHS environment
• Experience of clinical supervision / mentoring
• Experience of contributing to service improvement, audit, education, supervision or project work within podiatry or wider AHP service.

Skills

Essential

• Knowledge of recent developments in the profession
• Full knowledge of podiatric theory and practice
• Knowledge of foot orthotic design and manufacture
• Knowledge of RCoP code of conduct
• Awareness of Equal Opportunities - theory and practice
• Understanding of Clinical Governance -theory and practice
• Knowledge of treatment options and skills required in the management of High risk tissue breakdown

Desirable

• Ability to manufacture simple insoles

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

Locum Consultant Geriatrician - GEMINI

The geriatric medicine team at Surrey & Sussex Healthcare NHS Trust (SASH) is expanding and the future is exciting. We are delighted to offer an exciting opportunity for a Consultant Geriatrician to join our dynamic and forward-thinking team. We have recently developed our 5 day frailty SDEC service and are now expanding it to cover 7 days. We are also part of the National Neighbourhood Health Implementation Programme (NNHIP) trial site and part of Surrey East which hosts one of the national Frailty collaborative hubs.

We are looking for a locum consultant colleagues to join our wonderful team. This post will work within our already established GEMINI team and current substantive consultants in post. This team uses an evidence-based approach to develop services which integrate medicine for the elderly into acute medicine, emergency medicine, surgery and the community. The GEMINI team currently support the management of patients in ED, frailty SDEC and in-patient elderly care wards.

Main duties of the job

We are now expanding this provision, and these new posts will be instrumental in supporting the development of this service. This will ensure we can run a frailty SDEC 7 days a week with direct admissions from GP referrals and SeCAMB as well as supporting wider in reach into all areas of the hospital where our group of patients need support from our service. It also means that we can align our developing service with the emerging neighbourhood model and future increase in community geriatric provision. We are also currently recruiting a number of ACPs and AHPs to support this service development. We are therefore looking for flexible, passionate team members, that are not limited by perceived boundaries in healthcare systems, and keen to work in an innovative environment.

We welcome informal enquiries and visits. If you would like to discuss the role further, please contact:Dr Sinead Henderson,Clinical Lead Elderly Medicine.Email: [email protected].

For further information, please see the attached trust job description and person specification for a full list of duties and responsibilities.

About us

We are a leading local employer with a diverse workforce of approximately 6,000 staff, dedicated to providing healthcare services to a growing population of around 780,000 individuals.Our Trust provides both emergency and planned healthcare across East Surrey, North-East West Sussex, and South Croydon - covering towns like Crawley, Horsham, Reigate, and Redhill. Our main hospital, East Surrey in Redhill, offers a full range of acute and specialist services and is also the closest trauma unit to Gatwick Airport. We also provide outpatient, diagnostic, and planned care services at sites including The Earlswood Centre, Caterham Dene Hospital, Oxted Health Centre, Crawley Hospital, and Horsham Hospital.

We are proud to be an inclusive employer, and we work hard to create an environment where everyone feels valued and supported. At our Trust, we strive to be the best place to work and receive care. We are dedicated to supporting you in your current role while helping you grow and develop your career. As part of our team, you will have access to excellent training opportunities, flexible working, dedicated support networks, and a strong emphasis on health and wellbeing to ensure a thriving and positive work environment.

Details

Date posted

05 October 2026

Pay scheme

Hospital medical and dental staff

Grade

Consultant

Salary

£113,565 to £150,569 a year per annum (depending on experience)

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

326-7749617-PN-C

Job locations

East Surrey Hospital

Canada Avenue

Redhill

RH1 5RH

United Kingdom

Job description

Job responsibilities

For further information, regarding the role please see the attached trust job description and person specification for a full list of duties and responsibilities.

Once you understand the requirements outlined in the advert, please ensure your application clearly reflects where you match them including any examples you would like to highlight.

Job description Job responsibilities For further information, regarding the role please see the attached trust job description and person specification for a full list of duties and responsibilities. Once you understand the requirements outlined in the advert, please ensure your application clearly reflects where you match them including any examples you would like to highlight.

Person Specification

Criteria

Essential

• oEvidence of a good standard of written English appropriate to the role
• oA complete and accurate application
• oSuitability for role evidenced in supporting statement
• oEvidence of essential experience for role
• oMeet the essential education/qualifications required for the role
• oEvidence of the Trust values and behaviours
• oEvidence of any other essential criteria outlined in the person specification
• oHold the necessary mandatory professional/clinical registration

Person Specification Criteria Essential oEvidence of a good standard of written English appropriate to the role oA complete and accurate application oSuitability for role evidenced in supporting statement oEvidence of essential experience for role oMeet the essential education/qualifications required for the role oEvidence of the Trust values and behaviours oEvidence of any other essential criteria outlined in the person specification oHold the necessary mandatory professional/clinical registration

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Surrey and Sussex Healthcare NHS Trust

Address

East Surrey Hospital

Canada Avenue

Redhill

RH1 5RH

United Kingdom

Employer's website

https://surreyandsussex.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Surrey and Sussex Healthcare NHS Trust

Address

East Surrey Hospital

Canada Avenue

Redhill

RH1 5RH

United Kingdom

Employer's website

https://surreyandsussex.nhs.uk/ (Opens in a new tab)

Job summary

The ability to speak Welsh is essential for this post.

The Digital, Data and Technology department has an opportunity for a Bank Staff Band 2 Call Handler/Switchboard Operators covering Nights and Days at Wrexham Maelor Hospital.

To work as part of a team providing a comprehensive, high quality switchboard service to Betsi Cadwaladr University Health Board, 24 hours a day 7 days a week.

Main duties of the job

Bleep long range pagers, giving numeric and verbal information, awaiting response and putting caller through to department as requested, if no response, monitor situation and take appropriate action.Carry out the various emergency procedures for cardiac arrest, fire, major incident, personal attack etc. and maintain records in accordance with standing instructions/operational procedures.Replace batteries for internal paging receivers, arrange a replacement pager if faulty and provide instructions to bleep holders on correct usage.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

Essential

• Meets all essential criteria as per attached job description/person specification

Desirable

• Meets all desirable criteria as per attached job description/person specification

Skills

Essential

• Meets all essential criteria as per attached job description/person specification

Desirable

• Meets all desirable criteria as per attached job description/person specification

Experience

Essential

• Meets all essential criteria as per attached job description/person specification

Desirable

• Meets all desirable criteria as per attached job description/person specification

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Job summary

This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn

An exciting opportunity has arisen to join the Families' Health and Wellbeing (FHWS) 0-19 Service delivering public health services to children and families across Staffordshire. We have a 22.5 hours a week permanent vacancy for a Band 5 Community Staff Nurse based in the Lichfield and surrounds team. This is a development post whereby there may be an opportunity for future development/secondment to complete the SCPHN HV/SN course.

The Families' Health and Wellbeing Service (0-19) in Staffordshire offers an integrated, flexible and family focused service providing high quality, compassionate, personalised support and care to Children and Young People. As a registered nurse, you will be part of a team delivering the 0-19 Healthy Child Programme for a varied, unique and diverse population, in a supportive skill mix team, working closely with our partner agencies across health, social care and the local authority. The successful applicant will need to work to the service specification and demonstrate the trust values at all times. You will be expected to demonstrate knowledge and understanding of all aspects of child development, safeguarding and will carryout some aspects of the mandated contacts of the service model.

Main duties of the job

Training to achieve necessary competencies will be provided

• Assessment of child growth- weigh & measure babies and young people.
• Competent in infant feeding & nutrition and starting solid food.
• Competent in assessment of child development.
• Competent in public health advice delivery - home safety, vaccinations, dental care, safe sleep, behaviour.
• Assessment of maternal mental health and referral onwards.
• Knowledge and competence in safeguarding and child protection.
• Knowledge of enuresis and child continence/constipation.

We are committed to supporting professional and personal development of our staff and have excellent training opportunities.

About us

Midlands Partnership NHS Foundation Trust is an award winning organisation with over 9000 employees. We are one of the largest integrated Health and Social Care providers, covering services across North & South Staffordshire, Shropshire, Hampshire, Buckinghamshire, Isle of Wight and Essex.

Demonstrating our strong commitment to equality, diversity and inclusion, and in context of our objective aligned to the growth of diversity across the workforce; we are particularly seeking applications from individuals who may be from under-represented groups, such as black, Asian or other ethnic groups, individuals with a disability, or LGBTQ+ individuals who meet the specific criteria.

At MPFT we pride ourselves on staff wellbeing and development and can we offer you many services to support this, including

• Our SOOTHE resources - supporting staff across the trust with their physical, mental and financial health. In addition to the support offered from our occupational health provider Team Prevent.
• Counselling support
• Opportunities for flexible working (depending on the role)
• Career development opportunities
• And many more

Job description

Job responsibilities

• The Post holder will:

  Be competent as appropriate to the requirement of the
• Demonstrate at all times the Values of Midlands Partnership NHS Foundation Trust
• You will need to be willing to travel within the Burton and Uttoxeter areas, as the successful candidate will work between both areas.
• You will be a Registered Nurse with the NMC in the UK and have a keen interest in working with children.
• You will be responsible for a defined population of service users in a variety of settings across the Trust including the community
• You will be skilled in the assessment of care and support needs and in the development, implementation and evaluation of care and support packages.
• You will have supervisory responsibilities as required (e.g. work allocation) and may have some responsibility for service developments.
• You will deliver delegated aspects of the 0-19 Healthy Child Programme, ensuring key objectives and outcomes are met
• You will have the ability to use and undertake training regarding electronic based IT platforms including electronic patient records, including Rio and in the future the E- Red Book, Patient Knows
• The post may at times require working between several health clinics in a local area as per needs of the service.

The post holder will be part of the 0-19 Families Health and Wellbeing Service providing public health advice, information, guidance, and referral and providing early intervention. In doing so, they will contribute to the assessment, planning, delivery and evaluation of programmes of health, ensuring that they practice within their sphere of competence and knowledge.

They will work to professional codes, standards and guidance at all times ensuring that their practice is grounded in evidence based theoretical and practical knowledge.

The post holder will promote the health of children aged 0-19 within the Staffordshire area through the public health agenda, thus enabling each child to reach his/her development, and educational potential.

This is an exciting opportunity that requires the Staff Nurse to work closely with multi-disciplinary teams in addressing a range of care and support issues across a spectrum of needs and preventing unnecessary hospital admissions. They will contribute to the delivery of the Healthy Child Programme (0-19); ensuring key objectives and outcomes are achieved and to the improvement of the health and wellbeing of the population served. The nature of the service will be determined by local service specifications.

To adhere to and apply the Nursing and Midwifery Council (NMC) Code of Conduct and all other relevant guidance from the, Nursing & Midwifery Council (NMC) and the Trust. To be professionally accountable and responsible for all aspects of own work.

To establish and maintain effective working relationships both within the Partnership Trust and with external organisations in order to meet service requirements and support and demonstrate the Trusts equality values.

To assess children, young people, families and carers, care and /support needs. Formulates, develop, implement and evaluate programmes of care and support. The care and support plans may include the following:

• Promoting independence/self-management and maintaining safety
• Increased functional ability
• Improvement in health and wellbeing including mental health
• Interventions in disease/condition management
• Prevention and reducing of health inequalities
• Admission avoidance
• Early supported discharge
• Case management/ treatment/ care plans
• Palliative and end of life care
• To weigh and measure children, young people and infants and record accurately
• To support the public health practitioners with the completion of caseload profiles identifying health needs
• Health promotion, advice and guidance
• Signposting to other services.
• Contribute to the health profiling information and local data in line with key performance indicators.

To use professional knowledge and judgement to take into account the range of care/support packages and treatment options available. To consider the personal circumstances and preferences of children, young people and families in order to implement and adjust programmes of care and intervention.

To maintain and develop skills and knowledge to deliver a range of interventions and set an example of good practice to other team members including skill sharing.

To maintain sensitivity at all times to the emotional needs of children, young people, families & carers offering reassurance and empathy. This may be in regard to the nature/prognosis their condition/situation and implications of the same.

To work with individuals and carers who may find it difficult to engage with the service or aspects of the service resulting in uncooperative or challenging behaviour that has to be managed.

To use professional knowledge, skills and experience when working in changing environments and across professional boundaries.

To adhere to Staffordshire Safeguarding Children Boards guidelines, to identify and report any case of suspected or confirmed abuse. To support any children and their families with identified health needs within the Child Protection and Looked After system, contributing to reports in accordance with Child Protection policies and procedures.

To maintain contemporaneous and accurate records as required by the Trust and in line with professional standards (e.g. /NMC). This includes self-management and supervision of identified team members, giving guidance and direction where appropriate.

To take responsibility for the safe use and transportation of equipment between locations. To work in non-purpose built rooms involving the necessity to move furniture, therapy equipment etc.

To ensure that the skills of identified team members are appropriately deployed and that care is delivered by staff with the relevant education, experience and competence.

To deliver a high standard of intervention, whilst managing the demands of unplanned aspects of the role using innovative problem solving techniques where appropriate.

To provide advice to service users, carers and professionals regarding the management and care and support of children, young people, families and carers for example regarding continence and enuresis.

To provide professional and clinical support and leadership to identified team members.

To take accountability for allocated assessments, planning and implementation of care packages and programmes of support.

To provide and receive regular supervision in order to support the continuous professional development of self and others.

To contribute to the process of induction for new team members and other disciplines, as appropriate.

To identify own training/educational needs as part of the supervision and appraisal process. Attains and maintains an agreed level of expertise through ongoing training and development.

To have an understanding of people management skills which incorporate compassionate and appreciative leadership.

To set workload priorities for self, and oversee the workload of team members and students as required.

To provide training, undertake work based assessments and supervision of pre- registration students, typically for periods of 4-12 weeks as required.

To participate in and support the team in undertaking clinical audit.

To contribute to, and actively promote the implementation, development and upholding of policies, procedures, guidelines and directives, along with relevant statutory measures and governmental directives.

The successful applicant must have the ability to travel independently within the Trust.

Person Specification

Qualifications

Essential

• Level one Registration with NMC.

Desirable

• Degree or diploma in nursing

Training required

Essential

• Evidence of/willingness to undertake post- registration training relevant to the post.
• Experience working with children/young people.

Desirable

• Perinatal mental health Safeguarding children levels 1, 2 & 3 Solihull Training Child and adolescent emotional and mental health awareness/training. Obesity training ERIC training

Work Experience

Essential

• Relevant experience/placements to the role including assessment, care planning and, management to support of children, young people, families and carers. Ability to manage time and caseload effectively. Working in a multidisciplinary team.

Desirable

• Experience in working with children and young people in the community. Customer care, health improvement and previous community working. Relevant experience/placements to the role including child development and behaviour management. Experience of running children's evidence based enuresis/continence clinics.

Knowledge

Essential

• Evidence of clinical knowledge relevant to the post. Healthy Child Programme 0-19, High Impact Areas (Early Years and School Aged Years) Understanding of Information Governance, Data Protection, NMC standards and safeguarding children.

Desirable

• Awareness of standardised assessments and outcome measures. For example ASQ / ASQ SE Awareness of relevant NSF's and NICE guidance Children's safeguarding levels 1, 2 & 3

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

To ensure the provision of a high quality patient service within a safe, efficient working environment by providing effective administrative support to the Warfarin Team

To provide a local point of contact for the Anticoagulant Monitoring Service

To provide support to clinicians within the Anticoagulant Monitoring Service

To work under direction of the Anticoagulant Clinical Service Lead

Main duties of the job

To support the smooth running of the Warfarin Service and Reception and all associated duties including:

• Reception Duty answering inbound and making outbound Warfarin calls, transferring general calls to the correct department, restoring telephone services from call divert, receiving messages for internal and external staff, making tea/coffee for visitors and ensuring the reception working area is left tidy and ready for use by incoming colleagues
• Managing staff home time process and updating spreadsheet
• Dealing with medication enquiries, requests for repeat medication scripts, appointments and general/routine patient requests/enquiries
• Liaising with our remote working clinical teams in NE, NW and Yorkshire
• Creating anticoagulation practice reports and emailing to practices for all anti-coagulant services
• Distributing internal/external mail
• Filing and extracting records and documents relating to them
• Stock control: ensuring an adequate supply of stationery is available for each clinician, monitoring Warfarin stock levels and ordering supplies as appropriate.
• Ensure information about any unresolved or urgent matters is passed on to colleagues
• Processing & preparing new patient referrals
• Sending and receiving internal/external faxes
• Handling appointment lists

About us

IntraHealth is one of the UKs leading provider of NHS Primary and Community Care services. We serve a range of patients across our three divisions of Primary Care (general practice), Pharmacy and Clinical Services which includes anticoagulation monitoring, patient medication reviews and childhood immunisation programmes.

We also provide management and clinical support to other GP practices and NHS bodies. We are a well-established organisation having provided NHS services since 1999. Our team is made up of GPs, Advanced Nurse Practitioners (ANPs), Nurses, Pharmacists, Health Care Assistants (HCAs) and local administration teams supported by a centralised back office function; providing finance, HR, administration and data analysis support.

We operate NHS services across the North East, Midlands, Yorkshire and North West.

Details

Date posted

05 October 2026

Pay scheme

Other

Salary

£13.07 an hour

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

U0025-26-0163

Job locations

First Floor, William Brown Centre

Manor Way

Peterlee

County Durham

SR8 5TW

United Kingdom

Job description

Job responsibilities

To ensure the provision of a high quality patient service within a safe, efficient working environment by providing effective administrative support to the Warfarin Team

To provide a local point of contact for the Anticoagulant Monitoring Service

To provide support to clinicians within the Anticoagulant Monitoring Service

To work under direction of the Anticoagulant Clinical Service Lead

To support the smooth running of the Warfarin Service and Reception and all associated duties including:

• Reception Duty answering inbound and making outbound Warfarin calls, transferring general calls to the correct department, restoring telephone services from call divert, receiving messages for internal and external staff, making tea/coffee for visitors and ensuring the reception working area is left tidy and ready for use by incoming colleagues
• Managing staff home time process and updating spreadsheet
• Dealing with medication enquiries, requests for repeat medication scripts, appointments and general/routine patient requests/enquiries
• Liaising with our remote working clinical teams in NE, NW and Yorkshire
• Creating anticoagulation practice reports and emailing to practices for all anti-coagulant services
• Distributing internal/external mail
• Filing and extracting records and documents relating to them
• Stock control: ensuring an adequate supply of stationery is available for each clinician, monitoring Warfarin stock levels and ordering supplies as appropriate.
• Ensure information about any unresolved or urgent matters is passed on to colleagues
• Processing & preparing new patient referrals
• Sending and receiving internal/external faxes
• Handling appointment lists
• Accurate management of the data held within the anticoagulant monitoring service including registering and deregistering patients as appropriate
• Provide support to customers via telephone, email and remote control for the range of services and products that IntraHealth provide
• Other general office administration

General housekeeping of the office and management of deliveries and supplies to support contracts. Some manual handling may be required, in line with our Moving and Handling policy. Mandatory training on Manual Handling is required.

Core Competencies

Communication

• Providing a prompt and efficient response to all calls into the Warfarin Service
• Communicate effectively with the patient, relatives, carers and all members of the healthcare team.

Planning and Organisation

• Plan and prioritise daily and weekly workload, raising concerns as needed to the Anticoagulant Clinical Service Lead.

Training and Development

• Attend all relevant training to maintain competency for delivering role as Anticoagulant Monitoring Service Admin Support worker.

Additional Information

• Confidentiality During the course of your employment you may have access to, see or hear information of a confidential nature and you are required not to disclose such information, particularly that relating to patients and staff
• In order to comply with GDPR and the Data Protection Act 1998 you must not at any time use personal data held by IntraHealth for any unauthorised purpose or disclosure of such data to a third party
• Health & Safety the post-holder must co-operate with Management in discharging its responsibilities under the Health & Safety at Work Act (1974) and take reasonable health and safety care of themselves and others and to ensure the agreed safety procedures are carried out to maintain a safe environment for patients, employees and visitors. All Health & Safety issues to be flagged to senior staff and the post-holder must comply with the IntraHealth Health & Safety Policy as well as any additional policy requirements within the clinical contract.

Other

• The post holder will be expected to work flexibly according to the needs of the contract.

Job description Job responsibilities To ensure the provision of a high quality patient service within a safe, efficient working environment by providing effective administrative support to the Warfarin Team To provide a local point of contact for the Anticoagulant Monitoring Service To provide support to clinicians within the Anticoagulant Monitoring Service To work under direction of the Anticoagulant Clinical Service Lead To support the smooth running of the Warfarin Service and Reception and all associated duties including: Reception Duty answering inbound and making outbound Warfarin calls, transferring general calls to the correct department, restoring telephone services from call divert, receiving messages for internal and external staff, making tea/coffee for visitors and ensuring the reception working area is left tidy and ready for use by incoming colleagues Managing staff home time process and updating spreadsheet Dealing with medication enquiries, requests for repeat medication scripts, appointments and general/routine patient requests/enquiries Liaising with our remote working clinical teams in NE, NW and Yorkshire Creating anticoagulation practice reports and emailing to practices for all anti-coagulant services Distributing internal/external mail Filing and extracting records and documents relating to them Stock control: ensuring an adequate supply of stationery is available for each clinician, monitoring Warfarin stock levels and ordering supplies as appropriate. Ensure information about any unresolved or urgent matters is passed on to colleagues Processing & preparing new patient referrals Sending and receiving internal/external faxes Handling appointment lists Accurate management of the data held within the anticoagulant monitoring service including registering and deregistering patients as appropriate Provide support to customers via telephone, email and remote control for the range of services and products that IntraHealth provide Other general office administration General housekeeping of the office and management of deliveries and supplies to support contracts. Some manual handling may be required, in line with our Moving and Handling policy. Mandatory training on Manual Handling is required. Core Competencies Communication Providing a prompt and efficient response to all calls into the Warfarin Service Communicate effectively with the patient, relatives, carers and all members of the healthcare team. Planning and Organisation Plan and prioritise daily and weekly workload, raising concerns as needed to the Anticoagulant Clinical Service Lead. Training and Development Attend all relevant training to maintain competency for delivering role as Anticoagulant Monitoring Service Admin Support worker. Additional Information Confidentiality During the course of your employment you may have access to, see or hear information of a confidential nature and you are required not to disclose such information, particularly that relating to patients and staff In order to comply with GDPR and the Data Protection Act 1998 you must not at any time use personal data held by IntraHealth for any unauthorised purpose or disclosure of such data to a third party Health & Safety the post-holder must co-operate with Management in discharging its responsibilities under the Health & Safety at Work Act (1974) and take reasonable health and safety care of themselves and others and to ensure the agreed safety procedures are carried out to maintain a safe environment for patients, employees and visitors. All Health & Safety issues to be flagged to senior staff and the post-holder must comply with the IntraHealth Health & Safety Policy as well as any additional policy requirements within the clinical contract. Other The post holder will be expected to work flexibly according to the needs of the contract.

Person Specification

Experience

Essential

• No previous experience essential

Desirable

• Knowledge of the NHS
• Experience of working in a high volume call environment

Qualifications

Essential

• Good level of general education or experience equivalent to 5 GCSEs at Grade C or above
• Excellent verbal and written communication skills

Attitudes/Skills/Qualities

Essential

• Good interpersonal aptitude and ability to work with people at all levels
• Friendly, personable character
• Smart appearance
• Ability to use initiative and work autonomously

Desirable

• Passion for delivering high levels of customer service

Person Specification Experience Essential No previous experience essential Desirable Knowledge of the NHS Experience of working in a high volume call environment Qualifications Essential Good level of general education or experience equivalent to 5 GCSEs at Grade C or above Excellent verbal and written communication skills Attitudes/Skills/Qualities Essential Good interpersonal aptitude and ability to work with people at all levels Friendly, personable character Smart appearance Ability to use initiative and work autonomously Desirable Passion for delivering high levels of customer service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Intrahealth Ltd

Address

First Floor, William Brown Centre

Manor Way

Peterlee

County Durham

SR8 5TW

United Kingdom

Employer's website

https://www.intrahealth.co.uk/ (Opens in a new tab)

Employer details

Employer name

Intrahealth Ltd

Address

First Floor, William Brown Centre

Manor Way

Peterlee

County Durham

SR8 5TW

United Kingdom

Employer's website

https://www.intrahealth.co.uk/ (Opens in a new tab)

Job summary

The post holder is responsible for the assessment, planning, implementation and evaluation of evidenced-based nursing care, working collaboratively and cooperatively with others to meet the needs of patients and their families.

Assist in the management and organisation of their clinical area and participating in the education, development and supervision of other staff members.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Main duties of the job

We are presently Recruiting for Registered Nurses to join our nurse Bank here in North Wales within ourDistrict General Hospitals and Community Hospitals

Flexible working, hours to suit, when you need to work...

Are you, a registered nurse choosing flexible working as a career, because of your domestic circumstances or because you want more variety?

Or, are you are not sure which type of hospital or environment you want to work in, then choosing to work through the temporary staffing/Nurse Bank as a way to retain and enhance your skills or gain experience in a new setting could help you decide which direction you would like to take.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Knowledge and Qualifications

Essential

• NMC Registered

Desirable

• Evidence of post registration study and training, eg POVA, Child Protection, Immediate Life Support (ILS) if required in clinical setting

Experience

Essential

• Pre-registration evidence in direct nursing care
• Experience of providing holistic nursing care
• Interest in developing nursing skills

Desirable

• Clear understanding of clinical governance framework
• Implement evidence based practice

Skills and Competencies

Essential

• Clear understanding of contract of care
• Ability to document details clearly and accurately
• Clear understanding of consent process
• Basic IT skills
• Ability to communicate effectively
• Ability to work under pressure

Desirable

• Knowledge of incident reporting policy
• Welsh speaker

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

This post is Fixed Term/Secondment for 12 months to cover a period of Maternity Leave.

If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

An exciting opportunity has arisen to join the CAMHS Early Support Team working as a Family Wellbeing Practitioner working in a cluster of primary care GP surgeries in Conwy County Borough.

The postholder will possess the passion and necessary skills required for delivering early intervention and prevention to children, young people and their families.

Main duties of the job

We are looking for clinicians with substantial knowledge in child and adolescent development and early intervention and prevention strategies to improve emotional wellbeing. The successful candidate will have well developed assessment and formulation skills, the ability to provide both broad and specific advice in relation to emotional health and wellbeing in children and mental health and developmental disorders.

The successful applicant will be required to offer training and consultation to primary care practitioners, and will provide direct advice, signposting and brief intervention to children and young people presenting with concerns about emotional wellbeing. The practitioner will work as part of the wider CAMHS Early Help service to ensure timely service delivery.

Post holders will be aligned with the CAMHS Early Help team and local CAMHS team developing and maintaining a close relationship with our CAMHS SPoA, assessment team, and broader CAMHS MDT.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

Essential

• Registered health or social care professional with active professional registration. Eligible to practice under the mental health measure Wales 2010. This includes registered mental health nurses, social workers (Social Care Wales registration),
• Clinical Master's Degree or equivalent educational or experience indicating performance at masters level

Desirable

• Post-graduate management qualification
• Eligible to practice under the mental health measure
• Formal accredited additional therapeutic qualification and or non-medical nurse prescriber.

EXPERIENCE

Essential

• Substantial relevant experience in a clinical post with children and young people
• Track record of significant continuous professional development including an early intervention and prevention focus
• Service Development experience
• Proven experience in the creation/promotion of learning environment
• Experience in teaching, mentorship and coaching
• Experience of service user teaching and information giving
• Developing higher levels of autonomy
• Assessing and managing risk.
• Including single consultation models and brief therapy
• Service user engagement

Desirable

• Research
• Working in a GP or Primary care setting
• Leadership development/training

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

We are looking for an experienced and compassionate Registered Nurse or Allied Health Professional to join our growing SinglePoint of Access team. You will assess and prioritise external referrals into Ashgate Hospice, using your clinical knowledge and professional judgement to identify urgency, need and the most appropriate service response. You will provide advice and guidance to patients, families and healthcare professionals, work closely with our clinical teams and contribute to the ongoing development and quality improvement of the SinglePoint service.

Main duties of the job

You will assess, prioritise and process referrals, using your clinical knowledge and professional judgement to identify urgency, need and the most appropriate service or pathway. You will provide advice, guidance and signposting to patients, families, carers and healthcare professionals, ensuring referral outcomes are communicated and accurately recorded.

You will work closely with Care Coordinators, clinical teams and external professionals across primary care, community and hospital settings to support effective referral pathways and coordinated care.

You will contribute to the ongoing development and quality improvement of the SinglePoint service, including clinical audit, service evaluation and patient feedback, while maintaining high standards of clinical practice, documentation and professional communication.

About us

Ashgate Hospice offers free, specialist, compassionate care for adults living with life-limiting or incurable illnesses, including cancer, neurological diseases, and advanced heart, kidney and lung conditions. Based in North Derbyshire, we support people and those important to them through a range of free and fee-paying services.

Each year, we support over 2,640 people, helping them to manage symptoms, stay informed about their care, and maintain the best possible quality of life from diagnosis onwards. We also provide vital support to those important to them, including practical and emotional support, as well as bereavement care when someone has died.

Details

Date posted

05 October 2026

Pay scheme

Other

Salary

£41,526 to £47,303 a year

Contract

Permanent

Working pattern

Full-time

Reference number

ASH1241895

Job locations

Ashgate Hospice

Ashgate Road

Old Brampton

Chesterfield

S42 7JD

United Kingdom

Job description

Job responsibilities

Clinical assessment and triage; referral management; palliative and end of life care; advice and signposting; multidisciplinary and multi-agency working; care coordination; safeguarding; clinical governance; quality improvement; audit; service development; professional development and reflective practice.

The role is based at Ashgate Hospice, with some flexibility for hybrid working, and is 37.5 hours per week, Monday to Friday, 9am5pm. For an informal discussion or to find out more about the role, please contact Sophie Dudley on 07496 764217 or [email protected].

Applications must be submitted via the Apply Now button. Applications sent directly to People Services or the recruiting manager will not be accepted. We are committed to an inclusive and accessible recruitment process, with reasonable adjustments available throughout recruitment. Disabled candidates who meet the essential criteria are guaranteed an interview under our Disability Confident commitment, and shortlisted candidates receive interview questions in advance.

For support with applications, accessibility or reasonable adjustments, please contact People Services on 01246 568 801 or [email protected]. Further information about the role, Ashgate Hospice and our employee benefits is available on our website.

Job description Job responsibilities Clinical assessment and triage; referral management; palliative and end of life care; advice and signposting; multidisciplinary and multi-agency working; care coordination; safeguarding; clinical governance; quality improvement; audit; service development; professional development and reflective practice.The role is based at Ashgate Hospice, with some flexibility for hybrid working, and is 37.5 hours per week, Monday to Friday, 9am5pm. For an informal discussion or to find out more about the role, please contact Sophie Dudley on 07496 764217 or [email protected] must be submitted via the Apply Now button. Applications sent directly to People Services or the recruiting manager will not be accepted. We are committed to an inclusive and accessible recruitment process, with reasonable adjustments available throughout recruitment. Disabled candidates who meet the essential criteria are guaranteed an interview under our Disability Confident commitment, and shortlisted candidates receive interview questions in advance.For support with applications, accessibility or reasonable adjustments, please contact People Services on 01246 568 801 or [email protected]. Further information about the role, Ashgate Hospice and our employee benefits is available on our website.

Person Specification

Qualifications

Essential

• Registered Nurse (NMC) or Allied Health Professional with relevant professional registration.
• Educated to degree level or equivalent experience.
• Evidence of relevant continuing professional development in palliative or end of life care.

Desirable

• Postgraduate qualification or relevant training in palliative care, leadership or service development.
• Qualification or training in teaching, mentoring, safeguarding, crisis intervention or complex case management.

Person Specification Qualifications Essential Registered Nurse (NMC) or Allied Health Professional with relevant professional registration. Educated to degree level or equivalent experience. Evidence of relevant continuing professional development in palliative or end of life care. Desirable Postgraduate qualification or relevant training in palliative care, leadership or service development. Qualification or training in teaching, mentoring, safeguarding, crisis intervention or complex case management.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Ashgate Hospicecare

Address

Ashgate Hospice

Ashgate Road

Old Brampton

Chesterfield

S42 7JD

United Kingdom

Employer's website

https://www.ashgatehospicecare.org.uk/ (Opens in a new tab)

Employer details

Employer name

Ashgate Hospicecare

Address

Ashgate Hospice

Ashgate Road

Old Brampton

Chesterfield

S42 7JD

United Kingdom

Employer's website

https://www.ashgatehospicecare.org.uk/ (Opens in a new tab)

Job summary

Are you a committed individual who enjoys delivering great service through getting the best out of people? Then you could be the right person to lead our Immunisation Administration Team.

The Immunisation Administration Team Leader will lead and co-ordinate the Primary School Immunisation Programme and all personnel in the locality to ensure administrative responsibilities are met, monitoring quality and throughput of work to meet priorities, deadlines and standards. You will be the key liaison person, coordinating staff rotas and school vaccination sessions, handling telephone calls from schools/parents/carers, communicating with stakeholders and supporting the nurse-led immunisation sessions in primary schools.

Candidates must have experience of leading teams and coordinating individuals workloads against project deadlines. We require enthusiastic and committed individuals who will be expected to work as part of the team with excellent communication and interpersonal skills.

Main duties of the job

The purpose of the Immunisation Administrative Team Leader is to lead and manage the Immunisation Programme and all personnel in their locality (increasing in size every year ), to ensure administrative responsibilities are met, monitoring quality and throughput of work to meet priorities, deadlines and standards. The Team Leader is the main point of contact at the locality office responsible for the day to day running of the office and has responsibility for all staff and their H&S, supported by an Operations Manager (who may not be office based every day). Indirect supervision of clinical staff will be provided by the Immunisation Nurse Lead.

About us

IntraHealth is one of the UKs leading provider of NHS Primary and Community Care services. We serve a range of patients across our three divisions of Primary Care (general practice), Pharmacy and Clinical Services which includes anticoagulation monitoring, patient medication reviews and childhood immunisation programmes.

We also provide management and clinical support to other GP practices and NHS bodies. We are a well-established organisation having provided NHS services since the company was founded in 1999. Our team is made up of GPs, Advanced Nurse Practitioners (ANPs), Nurses, Pharmacists, Pharmacy Technicians, Health Care Assistants (HCAs) and local administration teams supported by a centralised back office function; providing finance, HR, administration and data analysis support.

We operate NHS services across the North East, North West and Yorkshire.

Details

Date posted

05 October 2026

Pay scheme

Other

Salary

£30,444.99 a year pro rata

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

U0025-26-0164

Job locations

IntraHealth Offices

Nottingham

Nottingham

NG13 8PJ

United Kingdom

Job description

Job responsibilities

You will provide direct support to the Immunisation Nurse Lead to ensure that immunisation programmes:

• meet the needs of all eligible people;
• are provided to the highest levels of quality, safety and efficiency;
• meet minimum standards and strive for excellence
• ensure equity of access and uptake.

In collaboration with the Operations Manager you will implement plans to deliver the Immunisation programme. You will be responsible for a defined locality and act as the key person. This will require you to supervise all clerical and administration duties applicable to the Immunisation Service, review staff activities as needed to ensure responsibilities are met, and work collaboratively with the Nursing Immunisation Team to meet the needs of the service, following policy and procedures.

Key Tasks

• (RA sponsor for National spine smartcard identity service)
• (To aid with the mass recruitment process ready for each season. This will include shortlisting, interviews, and new starter tasks.)
• (Complete inductions and training for members of the admin and data entry team.)

1. To lead and manage the clerical and administration duties of the Immunisation team to ensure staff are skilled to deliver the service requirements

2. Establish and maintain effective lines of communication with the team, line management and clinical service to allow for the transfer of information and knowledge

3. To ensure the recruitment, selection, induction, training, and ongoing performance management of staff.

4. Delegate and distribute work and monitor the activities of the team to ensure effective cover and completion of work duties and responsibilities eg. Includes staff rotas, cover arrangement etc.

5. To contribute to the delivery of quality standards, targets and KPIs for the service area by ensuring that through performance monitoring in line with standard operating procedures.

6. To be the point of contact for Schools, Parents and other service users and create, maintain and enhance effective customer relations, both internally and externally, including exchanging information and proactively solving complex problems as required

7. To ensure effective and efficient management of service delivery, dealing with and taking appropriate action in respect of concerns and complaints.

8. Attend Flu Group Meetings, Head Teacher meetings and similar events within their locality

9. Liaise with NHS England for reporting purposes and other Immunisation Project Coordinators to ensure systems and approaches are consistent as appropriate.

10. Be part of the “surge” capacity when required eg. catch up campaigns.

11. General housekeeping of the office and management of deliveries and supplies to support contracts. Some manual handling may be required, in line with our Moving and Handling policy. Mandatory training on Manual Handling is required.

Communication and key working relationships

12. Use a variety of communication skills and to promote and develop these within the team, to present information, develop positive working relationships and manage issues and problems to ensure the smooth administrative service provision

13. Establish and maintain formal and information communication routes with the team to facilitate team briefings, monitoring of performance, mentoring, training and problem solving.

14. You will support the Immunisation Nurse Lead and Operations Manager to ensure that all elements of the immunisation programme for which you have responsibility are properly commissioned in your area.

15. You will provide immunisation reports to the Operations Manager and other relevant stakeholders

16. You will communicate effectively with patients, parents, carers and teachers, recognising the needs for alternative methods of communication

Planning and Organisation

17. Develop, agree, implement and adjust staff activities as needed to ensure administrative responsibilities are met, monitoring quality and throughput of work to meet deadlines and standards

18. Contribute ideas and administrative expertise to facilitate continuous improvement of services, this may include participating in work groups and project teams to bring about business efficiencies, development and change

19. Manage the delivery of the Immunisation Programme at a local level and provide leadership and support to achieve high uptake rates

20. Develop and maintain relationships with all relevant stakeholders to ensure seamless programme delivery

21. Monitor uptake and identify inequalities in immunisation programme uptake, and work with the Operations Manager to develop and implement plans to reduce inequalities and ensure that the population have access to high quality immunisation programmes.

Staff Management

(Sole management off all staff within the area, including clinical staff for rota and operational purposes)

22. Develop and motivate a team that is responsible for the Immunisation Service provision, ensuring the clarity of remit and responsibility is understood to enable the effective administration of clinical activities

23. Line manage the administration team within the area of responsibility, delegating work responsibilities and monitoring performance to ensure standard operating procedures are met

24. Supervise and manage areas of work undertaken by Administration Coordinators as required, offering advice and leadership where appropriate to both teams and individual members of staff

25. Maintain and update staff records for the Operations Manager eg holiday, sickness, expenses

26. To be responsible for managing recruitment and selection; absence, grievance and disciplinary matters in line with Intra Health policy and procedure

Information Resources

27. Ensure information and activities undertaken with schools, parents and children is recorded in an accurate and timely fashion using manual or computer systems as appropriate

28. Accurate information about Immunisations is recorded to ensure retrieval of information for monitoring and auditing processes

29. Maintain confidentiality of information relating to children, parents and staff

30. Take necessary precautions when transmitting information

31. Respond to and escalate risks, incidents and concerns including the completion of incident reports to enable actions and lessons learnt to be implemented within the work area

Financial and Physical Resources

32. Authorised signatory for locality timesheets, expense and mileage claims

33. Ensure controlled stationery

34. To handle petty cash claims as needed to support the functions of the work area

35. The sourcing and ordering of goods in line with best practice. Keeping records of orders for the purpose of reconciling information with and validating invoices.

36. Maintain, monitor and create inventories where appropriate office and clinical equipment

37. To ensure appropriate storage, disposal and management of clinical and non-clinical waste and products in line with IntraHealth policy.

Confidentiality

Attention is drawn to the confidential nature of information collected within the Immunisation Service. The unauthorised use or disclosure of patient or other personal information is a dismissible offence and in the case of computerised information could result in prosecution for an offence or action for civil damages under the Data Protection Act.

Personal/Professional Development

38. The post-holder will participate in training programmes as part of their personal and professional development

39. Take responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality

The post-holder will strive to maintain quality within the Immunisation Service, and will:

40. Alert other team members to issues of quality and risk

41. Assess team performance and take accountability for actions

42. Contribute to the effectiveness of the team by reflecting on own and team activities to improve and enhance the team’s performance

43. Work effectively with individuals in other agencies to meet the needs of the service

44. Effectively manage own time and teams workload

Job description Job responsibilities You will provide direct support to the Immunisation Nurse Lead to ensure that immunisation programmes: meet the needs of all eligible people; are provided to the highest levels of quality, safety and efficiency; meet minimum standards and strive for excellence ensure equity of access and uptake. In collaboration with the Operations Manager you will implement plans to deliver the Immunisation programme. You will be responsible for a defined locality and act as the key person. This will require you to supervise all clerical and administration duties applicable to the Immunisation Service, review staff activities as needed to ensure responsibilities are met, and work collaboratively with the Nursing Immunisation Team to meet the needs of the service, following policy and procedures.Key Tasks (RA sponsor for National spine smartcard identity service) (To aid with the mass recruitment process ready for each season. This will include shortlisting, interviews, and new starter tasks.) (Complete inductions and training for members of the admin and data entry team.) 1. To lead and manage the clerical and administration duties of the Immunisation team to ensure staff are skilled to deliver the service requirements 2. Establish and maintain effective lines of communication with the team, line management and clinical service to allow for the transfer of information and knowledge 3. To ensure the recruitment, selection, induction, training, and ongoing performance management of staff. 4. Delegate and distribute work and monitor the activities of the team to ensure effective cover and completion of work duties and responsibilities eg. Includes staff rotas, cover arrangement etc. 5. To contribute to the delivery of quality standards, targets and KPIs for the service area by ensuring that through performance monitoring in line with standard operating procedures. 6. To be the point of contact for Schools, Parents and other service users and create, maintain and enhance effective customer relations, both internally and externally, including exchanging information and proactively solving complex problems as required 7. To ensure effective and efficient management of service delivery, dealing with and taking appropriate action in respect of concerns and complaints. 8. Attend Flu Group Meetings, Head Teacher meetings and similar events within their locality 9. Liaise with NHS England for reporting purposes and other Immunisation Project Coordinators to ensure systems and approaches are consistent as appropriate. 10. Be part of the “surge” capacity when required eg. catch up campaigns. 11. General housekeeping of the office and management of deliveries and supplies to support contracts. Some manual handling may be required, in line with our Moving and Handling policy. Mandatory training on Manual Handling is required. Communication and key working relationships 12. Use a variety of communication skills and to promote and develop these within the team, to present information, develop positive working relationships and manage issues and problems to ensure the smooth administrative service provision 13. Establish and maintain formal and information communication routes with the team to facilitate team briefings, monitoring of performance, mentoring, training and problem solving. 14. You will support the Immunisation Nurse Lead and Operations Manager to ensure that all elements of the immunisation programme for which you have responsibility are properly commissioned in your area. 15. You will provide immunisation reports to the Operations Manager and other relevant stakeholders 16. You will communicate effectively with patients, parents, carers and teachers, recognising the needs for alternative methods of communication Planning and Organisation 17. Develop, agree, implement and adjust staff activities as needed to ensure administrative responsibilities are met, monitoring quality and throughput of work to meet deadlines and standards 18. Contribute ideas and administrative expertise to facilitate continuous improvement of services, this may include participating in work groups and project teams to bring about business efficiencies, development and change 19. Manage the delivery of the Immunisation Programme at a local level and provide leadership and support to achieve high uptake rates 20. Develop and maintain relationships with all relevant stakeholders to ensure seamless programme delivery 21. Monitor uptake and identify inequalities in immunisation programme uptake, and work with the Operations Manager to develop and implement plans to reduce inequalities and ensure that the population have access to high quality immunisation programmes. Staff Management (Sole management off all staff within the area, including clinical staff for rota and operational purposes) 22. Develop and motivate a team that is responsible for the Immunisation Service provision, ensuring the clarity of remit and responsibility is understood to enable the effective administration of clinical activities 23. Line manage the administration team within the area of responsibility, delegating work responsibilities and monitoring performance to ensure standard operating procedures are met 24. Supervise and manage areas of work undertaken by Administration Coordinators as required, offering advice and leadership where appropriate to both teams and individual members of staff 25. Maintain and update staff records for the Operations Manager eg holiday, sickness, expenses 26. To be responsible for managing recruitment and selection; absence, grievance and disciplinary matters in line with Intra Health policy and procedure Information Resources 27. Ensure information and activities undertaken with schools, parents and children is recorded in an accurate and timely fashion using manual or computer systems as appropriate 28. Accurate information about Immunisations is recorded to ensure retrieval of information for monitoring and auditing processes 29. Maintain confidentiality of information relating to children, parents and staff 30. Take necessary precautions when transmitting information 31. Respond to and escalate risks, incidents and concerns including the completion of incident reports to enable actions and lessons learnt to be implemented within the work area Financial and Physical Resources 32. Authorised signatory for locality timesheets, expense and mileage claims 33. Ensure controlled stationery 34. To handle petty cash claims as needed to support the functions of the work area 35. The sourcing and ordering of goods in line with best practice. Keeping records of orders for the purpose of reconciling information with and validating invoices. 36. Maintain, monitor and create inventories where appropriate office and clinical equipment 37. To ensure appropriate storage, disposal and management of clinical and non-clinical waste and products in line with IntraHealth policy. Confidentiality Attention is drawn to the confidential nature of information collected within the Immunisation Service. The unauthorised use or disclosure of patient or other personal information is a dismissible offence and in the case of computerised information could result in prosecution for an offence or action for civil damages under the Data Protection Act. Personal/Professional Development 38. The post-holder will participate in training programmes as part of their personal and professional development 39. Take responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Quality The post-holder will strive to maintain quality within the Immunisation Service, and will: 40. Alert other team members to issues of quality and risk 41. Assess team performance and take accountability for actions 42. Contribute to the effectiveness of the team by reflecting on own and team activities to improve and enhance the team’s performance 43. Work effectively with individuals in other agencies to meet the needs of the service 44. Effectively manage own time and teams workload

Person Specification

Skills and Abilities

Essential

• Effective communicator, with the ability to liaise appropriately at all levels
• Able to juggle and prioritise multiple priorities
• Good computer literacy and keyboard skills
• Demonstrable team working skills
• Very good interpersonal skills
• Ability to manage and prioritise a varied workload and meet service deadlines
• Ability to work Autonomously and make appropriate decisions

Desirable

• Process management
• Demonstrate an understanding of the data protection act and patient confidentiality, clinical and information governance and Caldicott requirements.
• Leadership/staff management skills

Experience

Essential

• Knowledge of Immunisation programmes, the impact on public health and the national and local agenda
• Experience of managing, engaging and coordinating individuals and team
• Experience of coordinating projects
• Proficient in the use of computerised systems (Microsoft Word and Excel) to a level to enable the production of high standard of work
• Experience with spreadsheets & data analysis
• Experience of multi-disciplinary working

Desirable

• Experience of delivering immunisation programmes
• Experience working on Clinical Computer systems

Personal Qualities

Essential

• Capacity to work calmly under pressure and to deadlines.
• Conscientious
• Attention to detail
• Self starter
• Flexible and proactive attitude
• Enthusiasm for the role
• Flexible approach to work, in line with needs of service such as evening or weekend working as necessary
• Accountability for own decisions & actions.

Other Requirements

Essential

• Comply with mandatory training requirements and maintain training record
• Comply with requirements for data protection
• Car driver with current and valid UK driving licence

Qualifications

Essential

• Substantial experience

Desirable

• Project Management qualification or relevant experience
• Relevant degree

Person Specification Skills and Abilities Essential Effective communicator, with the ability to liaise appropriately at all levels Able to juggle and prioritise multiple priorities Good computer literacy and keyboard skills Demonstrable team working skills Very good interpersonal skills Ability to manage and prioritise a varied workload and meet service deadlines Ability to work Autonomously and make appropriate decisions Desirable Process management Demonstrate an understanding of the data protection act and patient confidentiality, clinical and information governance and Caldicott requirements. Leadership/staff management skills Experience Essential Knowledge of Immunisation programmes, the impact on public health and the national and local agenda Experience of managing, engaging and coordinating individuals and team Experience of coordinating projects Proficient in the use of computerised systems (Microsoft Word and Excel) to a level to enable the production of high standard of work Experience with spreadsheets & data analysis Experience of multi-disciplinary working Desirable Experience of delivering immunisation programmes Experience working on Clinical Computer systems Personal Qualities Essential Capacity to work calmly under pressure and to deadlines. Conscientious Attention to detail Self starter Flexible and proactive attitude Enthusiasm for the role Flexible approach to work, in line with needs of service such as evening or weekend working as necessary Accountability for own decisions & actions. Other Requirements Essential Comply with mandatory training requirements and maintain training record Comply with requirements for data protection Car driver with current and valid UK driving licence Qualifications Essential Substantial experience Desirable Project Management qualification or relevant experience Relevant degree

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Intrahealth Ltd

Address

IntraHealth Offices

Nottingham

Nottingham

NG13 8PJ

United Kingdom

Employer's website

https://www.intrahealth.co.uk/ (Opens in a new tab)

Employer details

Employer name

Intrahealth Ltd

Address

IntraHealth Offices

Nottingham

Nottingham

NG13 8PJ

United Kingdom

Employer's website

https://www.intrahealth.co.uk/ (Opens in a new tab)

Job summary

This post is only open for applications for internal applicants for Portsmouth Hospitals University NHS Trust and Isle of Wight NHS Trust

NHS Band 8b Salary: £66,582 - £77,368 per annum

Hours Per Week: Full time 37.5

Contract Type: Permanent

Main duties of the job

Job Purpose

• To provide service redesign expertise and transformational change leadership to support delivery and oversee significant programmes of work.
• To lead, develop, and manage a portfolio of work, providing specialised programme management expertise to ensure the successful delivery of desired outcomes, goals, and ambitions across both organisations.
• You will engage with the respective clinical workstream leads, their teams and oversight groups, to ensure a robust change management approach is in place to progress and successfully deliver transformation programmes.
• To ensure that programme and project plans are aligned to both organisational strategies and the group clinical strategy.
• It is essential that the post holder is able to work across the strategy portfolio to ensure alignment with strategic planning.
• You will need to work closely with a range of internal and external partners including Integrated Care Board, Hampshire and Isle of Wight Healthcare NHS Foundation Trust and social care to track progress, slippage, risk and delivery of spend and projected spend against the transformational programmes.
• To work closely with, and provide cross-cover and support to, the Strategic Planning Lead, ensuring business continuity and the effective deployment of capacity across the Strategy and Planning annual work cycle.

About us

Working as a partnership, both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this.

The single corporate service is delivered across both organisations. You may be based at either IWT or PHU and individuals may be required to undertake business travel between sites. For leaders managing staff across multi-site locations, you will need to be visible and provide in person leadership. The arrangements and frequency will be agreed locally.

The health and wellbeing of our staff is at the forefront of everything we do. We are proud to be able to offer our staff some fantastic benefits including our on-site Nursery, access to our free Beach Hut for those long summer days, our on-site Wellness Centre including a gym and a swimming pool, access to our fantastic staff networks including LGBTQ, Race Equality and DisAbility, and awards ceremonies to recognise your achievements. We believe we can offer support to all of our staff when they need it the most.

We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veterans' status, colour, religion, disability, sexual orientation, and beliefs.

Job description

Job responsibilities

Key Responsibilities

• You will be responsible for developing, evaluating, and implementing service design or redesign initiatives for transformation programmes, ensuring alignment with strategy and medium-term operating plan requirements.
• To provide change management guidance and expertise to clinical and operational project leads, ensuring that all programme activities follow appropriate governance routes, developing plans, identifying outputs and ensuring best value.
• Support the deployment of the Trust(s) strategies via the agreed approach, underpinned by Delivering Excellence.
• Establish, maintain and support the leadership of the routines associated with the key attributes of strategy deployment: Annual breakthrough objectives (areas of improvement priority), Longer term Strategic Priorities (significant strategic programmes, that cannot be resolved through daily focus and are preventing progress towards the Trust True Norths), and Trust-wide projects (those projects that will directly contribute to the priorities of the Trust, and often require wide ranging resourcing.
• Lead on the development of the supporting reports and oversight arrangements for each element of the deployment, with outputs to be presented via the Chief Strategy Officer into Trust Leadership Teams and with Executive leads into Trust Board.
• Provide leadership as required to the strategy portfolio team, in supporting Programme Management to the Strategic Priorities, and project support (as necessary and agreed), to Executive and TLT SROs.
• Ensure all stakeholders & Senior Responsible Officers (SROs) are supported in the setting of key milestones, management of risks and benefits realisation. Assist project leads in reviewing and reporting progress against plans, risks and issues.
• Provide line management and leadership for the Strategy team.
• Demonstrate high level of computer-literacy including creation and use of spreadsheets, databases, charts, reports and data analysis in formats that will enable informed decision-making, working with a high degree of accuracy.
• Occasional exposure to unpleasant working conditions, or occasional requirement to use road transportation in emergency situations, or frequent requirement to use road transportation, or frequent requirement to work outdoors, or requirement to use Visual Display Unit equipment more or less continuously on most days.

For full job details and person specification please refer to enclosed job description.

Person Specification

Skills and Knowledge

Essential

• Good knowledge of the NHS with up to date knowledge of patients services and evidence of CPD
• Ability to assess complex issues, manage risks and make evidence based decisions
• Skilled in influencing change and driving transformation and performance improvements
• Experience in partnership working at a senior level, including negotiation and stakeholder engagement
• Familiarity with IT systems

Desirable

• Developing and implementing innovative service models aligned with corporate and departmental objectives
• Familiarity with data driven decision making
• Understanding of emerging research and best practice in a healthcare setting

Experience

Essential

• Significant experience of leadership at a managerial level in operational and strategic management.
• Significant experience of delivering change programmes in complex and challenging environments
• Experience of using NHS information, benchmarking data and hospital information systems
• Performance management: able to effectively manage performance by holding self and others to account for delivering required standards and outcomes
• Presentation: being articulate and skilled in presenting ideas to others. Able to prepare and produce concise and insightful reports for a broad range of audiences
• Analytical: able to use and interpret complex information to make robust recommendations for evidence-based practice and decision-making
• Prioritisation: able to manage work of self and others to accommodate competing priorities and meet demands
• Motivating: ability to inspire confidence in staff across the organisation and to influence and negotiate at appropriate level. Ability to motivate self and others and work autonomously as well as working effectively as part of the team

Desirable

• Experience of working across both health and care settings, or other public sector bodies.

Qualifications

Essential

• Relevant Masters / degree level qualification or equivalent experience.
• Trained in service improvement methodologies with significant experience of application of learning in practice.

Desirable

• Formal Project/Programme management qualification or equivalent experience.

Job summary

IntraHealth are recruiting for a Medical Receptionist / Administrative Support for our Castle Health Centre in Scarborough.

Our ideal candidate will have experience of primary care and secretarial work but training will be given and there must be a willingness to play a leading role in the development of patient centred services. You will be an enthusiastic, committed individual who will be expected to work as part of the practice team with good communication and interpersonal skills.

The successful applicant for this post will be joining us at a particularly exciting time and in return you will enjoy excellent NHS terms and conditions, competitive salary and opportunities for personal and professional development both locally and nationally.

Main duties of the job

• To provide a high standard of patient service.
• To have thorough knowledge of practice procedures and to work in accordance of written protocols.
• Provide general assistance to the practice team to both clinical and non clinical.
• Project a positive and friendly image to patients and other visitors, either in person or via the telephone.
• Receive, assist and direct patients in accessing the appropriate service or healthcare they require.
• Resolve queries/problems from patients, clinicians and associated staff.
• Deal with external agencies such as other practices, secondary care and 3rd party organisations.
• To ensure the provision of a high quality patient service within a safe, efficient working environment by providing effective support to clinicians and staff.
• Undertake all clerical, reception and administration duties applicable to the medical practice.

About us

IntraHealth is one of the UKs leading provider of NHS Primary and Community Care services. We serve a range of patients across our three divisions of Primary Care (general practice), Pharmacy and Clinical Services which includes anticoagulation monitoring, patient medication reviews and childhood immunisation programmes.

We also provide management and clinical support to other GP practices and NHS bodies. We are a well-established organisation having provided NHS services since the company was founded in 1999. Our team is made up of GPs, Advanced Nurse Practitioners (ANPs), Nurses, Pharmacists, Pharmacy Technicians, Health Care Assistants (HCAs) and local administration teams supported by a centralised back office function; providing finance, HR, administration and data analysis support.

We operate NHS services across the North East, North West and Yorkshire.

Details

Date posted

05 October 2026

Pay scheme

Other

Salary

£12.81 an hour

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

U0025-26-0165

Job locations

Castle Health Centre

York Place

Scarborough

North Yorkshire

YO11 2NP

United Kingdom

Job description

Job responsibilities

Clinical Practice

To ensure that all statutory requirements outlined in the IntraHealth personnel procedures and policies are personally adhered to.

To be familiar with and conform to responsibilities under the Data Protection Act as identified by IntraHealth.

To undertake duties as necessary, in line with the changing needs of the company. To participate in the annual appraisal and knowledge and skills framework profiling process. Any necessary training will be provided.

Acts in a way that acknowledge individuals rights to make their own decision and recognise their responsibilities.

Facilitates others to identify their current level of knowledge and skills, their learning needs and best practice.

To support others in the development and application of knowledge and skills in practice

Identify resource issues which affect learning, development and performance and alerts the appropriate managers.

Communication

Delivering a quality service

The post-holder will strive to maintain quality within the Practice, and will:

· Alert other team members to issues of quality and risk

· Assess own performance and take accountability for own actions, either directly or under supervision

· Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance

· Work effectively with individuals in other agencies to meet patient’s needs

· Effectively manage own time, workload and resources

Overview

• Opening/closing premises.
• Preparing /organising rooms i.e. stock replenishment and ensuring an adequate supply of stationery is at hand for clinicians.
• Ensuring the reception area is tidy, safe and welcoming.
• Making appointments for health care professionals using the surgery premises.
• Dealing with External agencies – e.g. District Nurses, Health Visitors, secondary care, 3rd sector organisation and Primary Care Bodies.
• Greeting and directing patients on arrival and checking patients them into their appointments.
• Dealing with patient’s general/routine enquiries and requests.
• Answering telephones – receiving and forwarding messages.
• Making patient appointments and giving appointment cards.
• Registering new patients, temporary residents, emergency patients and those requiring immediate necessary treatment.
• Arranging appointments for medicals and other non-routine appointments.
• Ordering emergency ambulances and distribution of correct telephone number for routine ambulance bookings.
• Dealing with requests for home visits, taking accurate information and entering the information onto the medical system.
• Making and dealing telephone calls as required.
• Dealing with requests and handing out repeat medication prescriptions.
• Open and distribute internal & external Mail.
• Posting of letters and parcels.
• Taking specimen samples to collection point.
• Receive and action messages for internal and external members of staff
• Ensure information regarding any urgent or unresolved matters are passed to the appropriate person/line manager at the end of your working hours.
• Emptying pathology lab results bag.
• Date stamping results and appropriate filing of information.
• Filing of medical records, letters and test results.
• Ordering and sorting of the medical records and their maintenance (replacing worn out covers etc.) where necessary.
• Keeping all data on the medical system up-to-date.
• Recording and checking answering machine throughout the day.
• Entering patient information onto the computer in a timely and accurate manner.
• The handing out of letters, completed forms, completed passport applications, specimen bottles, self-certifications forms.
• Accepting requests for the completion of forms, e.g. hospital pre-admission drug check lists, private health insurance claim forms, passports, etc. (checking if there is a fee payable, informing the patient of the charge).
• Taking and receiving payments for services, e.g., insurance claims.
• Ensuring petty cash items are recorded on patient notes and entered correctly in the income or expenditure columns.
• Summarization of patient’s medical records on the medical system.
• Scanning documentation into the patients medical records.
• Utilising clerical and secretarial skills to ensure that letters/referrals/medical reports are undertaken in a timely manner (if required/applicable).
• Utilising Choose and Book (if required/applicable).
• Utilising ICE or other systems (if required/applicable).
• To assist with target led areas: QOF, KPI’s, DES, LES and NES etc.
• The handling of complaints in line with company procedure.

Job description Job responsibilities Clinical Practice To ensure that all statutory requirements outlined in the IntraHealth personnel procedures and policies are personally adhered to. To be familiar with and conform to responsibilities under the Data Protection Act as identified by IntraHealth. To undertake duties as necessary, in line with the changing needs of the company. To participate in the annual appraisal and knowledge and skills framework profiling process. Any necessary training will be provided. Acts in a way that acknowledge individuals rights to make their own decision and recognise their responsibilities. Facilitates others to identify their current level of knowledge and skills, their learning needs and best practice. To support others in the development and application of knowledge and skills in practice Identify resource issues which affect learning, development and performance and alerts the appropriate managers. Communication Delivering a quality service The post-holder will strive to maintain quality within the Practice, and will: · Alert other team members to issues of quality and risk · Assess own performance and take accountability for own actions, either directly or under supervision · Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance · Work effectively with individuals in other agencies to meet patient’s needs · Effectively manage own time, workload and resources Overview Opening/closing premises. Preparing /organising rooms i.e. stock replenishment and ensuring an adequate supply of stationery is at hand for clinicians. Ensuring the reception area is tidy, safe and welcoming. Making appointments for health care professionals using the surgery premises. Dealing with External agencies – e.g. District Nurses, Health Visitors, secondary care, 3rd sector organisation and Primary Care Bodies. Greeting and directing patients on arrival and checking patients them into their appointments. Dealing with patient’s general/routine enquiries and requests. Answering telephones – receiving and forwarding messages. Making patient appointments and giving appointment cards. Registering new patients, temporary residents, emergency patients and those requiring immediate necessary treatment. Arranging appointments for medicals and other non-routine appointments. Ordering emergency ambulances and distribution of correct telephone number for routine ambulance bookings. Dealing with requests for home visits, taking accurate information and entering the information onto the medical system. Making and dealing telephone calls as required. Dealing with requests and handing out repeat medication prescriptions. Open and distribute internal & external Mail. Posting of letters and parcels. Taking specimen samples to collection point. Receive and action messages for internal and external members of staff Ensure information regarding any urgent or unresolved matters are passed to the appropriate person/line manager at the end of your working hours. Emptying pathology lab results bag. Date stamping results and appropriate filing of information. Filing of medical records, letters and test results. Ordering and sorting of the medical records and their maintenance (replacing worn out covers etc.) where necessary. Keeping all data on the medical system up-to-date. Recording and checking answering machine throughout the day. Entering patient information onto the computer in a timely and accurate manner. The handing out of letters, completed forms, completed passport applications, specimen bottles, self-certifications forms. Accepting requests for the completion of forms, e.g. hospital pre-admission drug check lists, private health insurance claim forms, passports, etc. (checking if there is a fee payable, informing the patient of the charge). Taking and receiving payments for services, e.g., insurance claims. Ensuring petty cash items are recorded on patient notes and entered correctly in the income or expenditure columns. Summarization of patient’s medical records on the medical system. Scanning documentation into the patients medical records. Utilising clerical and secretarial skills to ensure that letters/referrals/medical reports are undertaken in a timely manner (if required/applicable). Utilising Choose and Book (if required/applicable). Utilising ICE or other systems (if required/applicable). To assist with target led areas: QOF, KPI’s, DES, LES and NES etc. The handling of complaints in line with company procedure.

Person Specification

Experience

Essential

• Experience working in an receptionist/administrative role

Desirable

• Experience working on Clinical Computer systems

Skills and Abilities

Essential

• Effective communicator, with the ability to liaise appropriately at all levels
• Proficient in the use of computerised systems (Microsoft Word and Excel) to a level to enable the production of high standard of work
• Demonstrable team working skills
• Very good interpersonal skills

Desirable

• Process management
• Demonstrate an understanding of the data protection act and patient confidentiality, clinical and information governance and Caldicott requirements.

Attitudes

Essential

• Capacity to work calmly under pressure and to deadlines
• Conscientious
• Attention to detail
• Self-starter
• Flexible and proactive attitude
• Enthusiasm for the role
• Flexible approach to work, in line with the needs of the service such as evening or weekend working as necessary
• Able to work as part of a team

Qualifications

Essential

• Good level of general education or experience

Person Specification Experience Essential Experience working in an receptionist/administrative role Desirable Experience working on Clinical Computer systems Skills and Abilities Essential Effective communicator, with the ability to liaise appropriately at all levels Proficient in the use of computerised systems (Microsoft Word and Excel) to a level to enable the production of high standard of work Demonstrable team working skills Very good interpersonal skills Desirable Process management Demonstrate an understanding of the data protection act and patient confidentiality, clinical and information governance and Caldicott requirements. Attitudes Essential Capacity to work calmly under pressure and to deadlines Conscientious Attention to detail Self-starter Flexible and proactive attitude Enthusiasm for the role Flexible approach to work, in line with the needs of the service such as evening or weekend working as necessary Able to work as part of a team Qualifications Essential Good level of general education or experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Intrahealth Ltd

Address

Castle Health Centre

York Place

Scarborough

North Yorkshire

YO11 2NP

United Kingdom

Employer's website

https://www.intrahealth.co.uk/ (Opens in a new tab)

Employer details

Employer name

Intrahealth Ltd

Address

Castle Health Centre

York Place

Scarborough

North Yorkshire

YO11 2NP

United Kingdom

Employer's website

https://www.intrahealth.co.uk/ (Opens in a new tab)

Job summary

We are looking for a motivated and experienced Advanced Clinical Practitioner to work within our Frail Elderly Assessment Team (FEAT). This is an exciting opportunity to deliver high quality patient-centered care to frail patients in their own homes and in our care homes.

The role combines autonomous practice, care coordination, multi-agency collaboration, management of increasing frailty, dementia and end of life care.

The postholder will work at an advanced level of clinical practice, exercising a high degree of professional autonomy and accountability while working within the NMC code and national ACP frameworks.

Main duties of the job

Provide expert management of complex frailty syndromes, dementia, delirium, polypharmacy, falls risk and end of life needs.

Exercise advanced clinical reasoning to assess, diagnose, treat, and manage patients without direct input from a medical practitioner, recognising own professional boundaries and seeking senior clinical support when required.

Monitor medication use and adjust treatment plans working autonomously as required

Escalate concerns appropriately

Work closely with GPs, OTs, Physiotherapists, Care Co-ordinators, Social Prescribers and Community Nursing Team

Support patients and families in understanding and managing frailty

Promote lifestyle and self management strategies

Conduct regular care plan reviews

Identify patients in need of palliative support and facilitate advanced care planning discussions

Communicating with distressed patients and relatives

Caring for patients and relatives following receipt of bad news

Communicating and caring for patients who have reduced understanding and insight due to cognitive impairments

Participate/lead weekly enhanced care home reviews

Undertake daily acute care home visits requested through our clinical triage system identifying clinical emergencies, deteriorating patients or patients at risk of deterioration

Participate in regular clinical supervision

Work using FEAT and champion evidence-based interventions

Conduct comprehensive geriatric assessments using appropriate tools

About us

NCPC (North Cumbria Primary Care) was established in August 2019 in response to an increasingly fragile general practice provision within North Cumbria. NCPCs vision is to bring practices together to develop a sustainable, fully integrated primary care- built locally and delivered together.

The Copeland NCPC area consists of 3 major practices, Fellview Health Care, Lowther Medical Centre and Seascale Health Centre as well as a shared PCN (Primary Care Network) which delivers services to patients across all 3 practices.

We are a not-for-profit company with all money we receive in funding and other business activities going towards supporting the organisation, our staff, and our services.

Job description

Job responsibilities

Main Duties and Responsibilities

Provide expert management of complex frailty syndromes, dementia, delirium, polypharmacy, falls risk and end of life needs.

Exercise advanced clinical reasoning to assess, diagnose, treat, and manage patients without direct input from a medical practitioner, recognising own professional boundaries and seeking senior clinical support when required.

Monitor medication use and adjust treatment plans as required, autonomously working within scope of practice and in line with prescribing competencies.

Escalate concerns appropriately and initiate urgent or emergency interventions when required.

Identify when clinical presentations fall outside of scope of practice and escalate appropriately to GP or senior clinicians.

Work closely with GPs, Occupational Therapists, Physiotherapists, Care Co-ordinators, Social Prescribers and Community Nursing Team

Attend the MDT meetings and case reviews

Support patients and families in understanding and managing frailty

Promote lifestyle and self management strategies to optimise health and independence

Functions at a high level to carry out clinical decision making such as diagnosing and managing patients without input from a medical practitioner remaining within scope of a professional practice.

Functions at a high level in relation to communication skills through patient consultation and nursing assessment of physical, psychological and social needs.

Completing proactive, individualised clinical management plans for care home residents improving their health experience and reducing unnecessary and potentially harmful hospital admissions

Conduct regular care plan reviews

Identify patients in need of palliative support and facilitate advanced care planning discussions with patients and families

Communicating with distressed/anxious/worried patients and relatives

Caring for patients and relatives following receipt of bad news and supporting them in identifying realistic expectations in relation to clinical conditions

Communicating and caring for patients who have reduced understanding and insight due to cognitive impairments

Participate/lead weekly enhanced care home reviews

Undertake daily acute care home visits requested through our clinical triage system identifying clinical emergencies, deteriorating patients or patients at risk of deterioration ensuring appropriate action

Participate in regular clinical supervision, reflective practice and case-based discussions to maintain safe, effective and autonomous practice.

Work using FEAT and champion evidence-based interventions

Conduct comprehensive geriatric assessments using appropriate tools

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include:

Using personal security systems within the workplace according to practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

Actively reporting of health and safety hazards and infection hazards immediately when recognised

Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role

Undertaking periodic infection control training (minimum annually)

Reporting potential risks identified

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation. Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues. Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and right.

Personal/Professional Development:

The postholder will participate in all training programmes implemented by the Practice, including annual performance reviews and competency assessments, and will take responsibility for their own ongoing development, learning and performance.

They will maintain a comprehensive professional portfolio demonstrating autonomous clinical practice, clinical supervision, CPD and reflective learning, ensuring that clinical competencies required for safe autonomous practice in frailty care are continually met.

The postholder will contribute to clinical governance activities such as audits, incident reviews and quality improvement initiatives, while engaging in regular clinical supervision and reflective discussions to support safe, accountable practice. They will also support the development of colleagues by sharing specialist frailty knowledge, offering mentorship and demonstrating skills and activities to others undertaking similar work

Quality:

The post-holder will strive to maintain quality within the Practice and will assess own performance and take accountability for own actions, either directly or under supervision. Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance. Work effectively with individuals in other agencies to meet patients needs. Effectively manage own time, workload and resources

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to communicate effectively with other team members, communicate effectively with patients and carers and recognise peoples needs for alternative methods of communication and respond accordingly.

Person Specification

Personal skills, attributes and requirements

Essential

• Advanced communication skills
• Ability to work as an autonomous Practitioner
• Able to work on own initiative
• Must be personable, polite and approachable
• Must be a team player
• Must be adaptable to change
• Commitment to ongoing training and education to develop clinical skills
• Have the ability to prioritise workload
• Able to work under pressure and remain calm
• Full clean driving licence

Experience

Essential

• Demonstrate high level of competence/advanced skills in clinical examination and diagnosis
• Interpret pathology/radiology results/reports and action where appropriate
• Excellent interpersonal and communication skills, providing enhanced discussions with patients and families regarding end of life wishes/planning
• Familiar with the complex geriatric assessment, 4AT, GPCOG
• Knowledge in EMIS clinical system
• Knowledge of the Accurx system
• Effective time management skills

Desirable

• Experience of working in a primary care setting would be beneficial

Qualifications

Essential

• Masters degree in advanced clinical Practice
• Registered Nurse on the NMC register
• Non-medical prescriber

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

We are seeking an Occupational Therapy Associate Practitioner to work under the supervision of a Specialist Occupational Therapist and provide interventions on the in-patient unit and in the community. The post would be suitable for a confident and enthusiastic Band 4 (or an experienced Band 3 who is ready to progress), to join the learning disability Intensive Support Team multi-disciplinary team. The team includes Nursing, Care Coordinators, Occupational Therapy, Clinical Psychology, Psychiatry, Speech and Language Therapy and Family Therapy.

The successful applicant will support the Occupational Therapist and wider team in carrying out assessments and effective interventionsfor a complex client group with a variety of sensory, physical, cognitive, social and environmental needs. You will be expected to work autonomously and carry out treatment plans agreed with the Occupational Therapist.

A primary aim of this role will be delivering a wide range of group activities to meet identified aims. There will be the opportunity to take part in training and regular supervision.

Main duties of the job

The successful applicant will support the Occupational Therapist and wider team in carrying out assessments and interventions with clients. Interventions may include daily living skills training, community skills such as shopping and social activities and engagement in meaningful activities. Our valued team members support some of the most vulnerable people in society, demonstrating professionalism, care and compassion.

Interventions will be primarily group based.

About us

We are an award winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire. Find out more on our website

We are a forward thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care.

We are proud to score above or equal to the average for all NHS People Promise theme areas demonstrating our commitment to improve the experience of working in the NHS for everyone. Wherever you work we know you will receive a warm welcome and all the support you'll need to get you started.

We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.

Work life balance is about having influence and flexibility over when, where and how you work. If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised.

We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support.

From city to countryside, market towns to moors you'll find a place to call home including some of the most affordable places to live in the UK.

Find out more and search live jobs.

Job description

Job responsibilities

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.

Person Specification

Qualifications & Knowledge

Essential

• A good understanding of relevant policy, legislation drivers and their application to clinical and service area, e.g. Mental capacity Act, Social Inclusion
• Knowledge of preparing programmes for improving patient lives
• Knowledge of working in the clinical area
• Relevant diploma or NVQ level 3 or Foundation Degree in Health and Social Care

Desirable

• General knowledge of government drivers and policies.

Experience

Essential

• Experience of working within a health care setting and providing occupational therapy interventions as delegated.
• Experience of facilitating individual and group interventions
• Experience and knowledge of occupational therapy assessments

Desirable

• Experience of liaising and working with multidisciplinary teams
• Evidence of working within a health care setting relevant to position.

Skills and Competencies

Essential

• Effective communication, interpersonal, organisational, and clinical skills
• Evidence of engagement with patients experiencing complex needs
• Motivated and ability to work without direct supervision, prioritising own workload and using own initiative
• Understanding the limit of job role and responsibilities
• Able to work as an effective and flexible member of a team
• Ability to work with both individuals and groups

Desirable

• Ability to effectively communicate to a range of professionals and patients/carers.
• Ability to work flexibly to respond to specific service need.
• Full driving licence (if applicable)

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Job summary

We are seeking a compassionate and organised individual to join our team as a Care Navigator.

As a Care Navigator at Crown House Surgery, you will play a vital role in supporting patients by helping them access the right care and services. You will work closely with healthcare professionals to ensure a seamless and coordinated care experience for our patients.

Interviews are planned to be held 17th & 19th November 2026.

Main duties of the job

Key Responsibilities:

• Patient Care - Signposting: Process and effectively signpost patients to the appropriate healthcare professional, depending on the presenting condition
• Patient Support:Act as the main point of contact for patients using our online services, guiding them through their healthcare journey and assisting them in navigating the services available to them ensuring the patient receives the most appropriate care that they need.
• Practice Support: Support the practice clinical team with coordinating the outcomes for patients.
• Administrative Duties: Handle patient records, schedule appointments, and support other administrative tasks related to patient care. Ensure that all interactions are logged accurately in the system.
• Hours are 37 p/w
• Monday 8:00 to 16:00
• Tuesday 7:15 to 16:30
• Wednesday 8:00 to 18:45
• Thursday 8:00-13:00
• Friday 8:00 to 16:00

About us

Crown House Surgery has a practice population of approximately 11600 patients. We are located in the town of Retford, Nottinghamshire and are committed to delivering high quality patient care with a focus on continuity.

Details

Date posted

05 October 2026

Pay scheme

Other

Salary

£24,521 a year starting salary

Contract

Permanent

Working pattern

Full-time

Reference number

A2564-26-0009

Job locations

Retford Primary Care Centre

North Road

Retford

Nottinghamshire

DN22 7XF

United Kingdom

Job description

Job responsibilities

• Main purpose of post:

Answering the telephone, dealing with patient enquiries, booking appointments, undertaking tasks for our clinical teams, signposting patients to internal and external services and generally providing a high standard of patient liaison.

The post holder will be able to demonstrate excellent verbal and written communication skills, be able to organise and prioritise a busy workload and work to tight deadlines whilst maintaining confidentiality and demonstrating tact and diplomacy.

Attention to detail is of paramount importance as there will be a high level of contact with patients and their individual data. Some data will be of a highly sensitive nature. The post holder will need to be able to work within and understand the importance of policies and procedures around patient information, data sharing, information governance and confidentiality.

Please be aware that this job is demanding. You will be dealing with patients who are ill and potentially stressed. You will be their first port of call. Empathy and understanding with a willingness to help provide a solution following Practice Protocols is the key to this very important role.

Responsible to: Operations Manager

MAIN DUTIES:

• Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
• Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
• Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice.
• Deal with all general enquiries, explain procedures and make new and follow-up appointments.
• Using your own judgment and communication skills ensure that patients with no prior appointment, but who need urgent consultation are seen in a calm logical and non-disruptive manner.
• Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
• Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
• Enter requests for home visits onto the appointment system, ensuring careful recording of all relevant details and refer to usual or Duty Doctor as per practice procedure.
• Action repeat prescription requests and ensure that they are ready within 48 hours
• Be able to cover all reception positions as necessary.
• Advise patients of relevant charges for private services, (non General Medical Services), accept payment and issue receipts for same.
• Enter accurate patient information on to the computer system as required.
• Monitor, action and respond to emails received via the generic NHSmail account.
• Update patient demographics i.e. addresses, contact information and liaise with patients where discrepancies are found through PDS updates or informed by relevant persons.
• Clinical safety netting of pathology results where a clinician has indicated an action needs to be taken i.e. repeat test or book an appointment.
• Book patients for coils and implants, minor surgery.

• Open up premises at the start of the day when first to arrive, de-activate alarm and make all necessary preparations to receive patients.
• When last to leave at the end of the day, ensure that the practice is totally secured

• Undertake any other additional duties appropriate to the post as requested by management or partners.

This list is not exhaustive and will also include, from time-to-time, reasonable management requests which are not included in the above.

MINIMUM PROFESSIONAL STANDARDS & COMPETENCIES

Confidentiality

• While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & safety

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include:

• Using personal security systems within the workplace according to practice guidelines
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
• Making effective use of training to update knowledge and skills
• Actively reporting of health and safety hazards and infection hazards immediately when recognised
• Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role
• Undertaking periodic infection control training (minimum annually)
• Reporting potential risks identified
• Demonstrate due regard for safeguarding and promoting the welfare of children.

Infection Control

All staff are responsible for protecting themselves and others against infection risks. All staff regardless of whether clinical or not are expected to comply with current infection control policies and procedures and to report any problems with regard to this to the manager. All staff undertaking patient care activities must attend infection control training and updates as required by this organisation.

Equality and diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional development

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources

Communication

The post-holder should recognise the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognise peoples needs for alternative methods of communication and respond accordingly

Contribution to the implementation of services

The post-holder will:

• Apply practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate

Job description Job responsibilities Main purpose of post:Answering the telephone, dealing with patient enquiries, booking appointments, undertaking tasks for our clinical teams, signposting patients to internal and external services and generally providing a high standard of patient liaison. The post holder will be able to demonstrate excellent verbal and written communication skills, be able to organise and prioritise a busy workload and work to tight deadlines whilst maintaining confidentiality and demonstrating tact and diplomacy.Attention to detail is of paramount importance as there will be a high level of contact with patients and their individual data. Some data will be of a highly sensitive nature. The post holder will need to be able to work within and understand the importance of policies and procedures around patient information, data sharing, information governance and confidentiality.Please be aware that this job is demanding. You will be dealing with patients who are ill and potentially stressed. You will be their first port of call. Empathy and understanding with a willingness to help provide a solution following Practice Protocols is the key to this very important role.Responsible to: Operations Manager MAIN DUTIES: Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice. Deal with all general enquiries, explain procedures and make new and follow-up appointments. Using your own judgment and communication skills ensure that patients with no prior appointment, but who need urgent consultation are seen in a calm logical and non-disruptive manner. Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed. Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery. Enter requests for home visits onto the appointment system, ensuring careful recording of all relevant details and refer to usual or Duty Doctor as per practice procedure. Action repeat prescription requests and ensure that they are ready within 48 hours Be able to cover all reception positions as necessary. Advise patients of relevant charges for private services, (non General Medical Services), accept payment and issue receipts for same. Enter accurate patient information on to the computer system as required. Monitor, action and respond to emails received via the generic NHSmail account. Update patient demographics i.e. addresses, contact information and liaise with patients where discrepancies are found through PDS updates or informed by relevant persons. Clinical safety netting of pathology results where a clinician has indicated an action needs to be taken i.e. repeat test or book an appointment. Book patients for coils and implants, minor surgery. Open up premises at the start of the day when first to arrive, de-activate alarm and make all necessary preparations to receive patients. When last to leave at the end of the day, ensure that the practice is totally secured Undertake any other additional duties appropriate to the post as requested by management or partners.This list is not exhaustive and will also include, from time-to-time, reasonable management requests which are not included in the above.MINIMUM PROFESSIONAL STANDARDS & COMPETENCIESConfidentiality While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Health & safetyThe post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include: Using personal security systems within the workplace according to practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Actively reporting of health and safety hazards and infection hazards immediately when recognised Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role Undertaking periodic infection control training (minimum annually) Reporting potential risks identified Demonstrate due regard for safeguarding and promoting the welfare of children. Infection Control All staff are responsible for protecting themselves and others against infection risks. All staff regardless of whether clinical or not are expected to comply with current infection control policies and procedures and to report any problems with regard to this to the manager. All staff undertaking patient care activities must attend infection control training and updates as required by this organisation.Equality and diversityThe post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional developmentThe post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work QualityThe post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources CommunicationThe post-holder should recognise the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognise peoples needs for alternative methods of communication and respond accordingly Contribution to the implementation of servicesThe post-holder will: Apply practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate

Person Specification

Experience

Essential

• Excellent communication skills, both verbal and written.
• Experience working in a busy customer service and admin role.
• Experience of good patient/customer care.
• Experience using Microsoft Office skills, Outlook, Word and Excel.
• Experience of working in a multi-disciplinary team.
• Effective time management (planning and organising).
• Ability to work as a team member and autonomously.
• Good interpersonal skills.
• Ability to follow clinical policy and procedure.
• Polite and confident.
• Flexible and cooperative.
• Motivated.
• Problem-solver with the ability to process information accurately and effectively, interpreting data as required.
• High levels of integrity and loyalty.
• Sensitive and empathetic in distressing situations.
• Ability to work under pressure/in stressful situations.
• Able to communicate effectively and understand the needs of the patient.
• Effectively utilise resources.
• Punctual and committed to supporting the team.

Desirable

• Experience of working in a primary care environment.
• Experience of working in a healthcare setting.
• Experience of Clinical knowledge and terminology.
• SystmOne user skills.

Qualifications

Essential

• Minimum of 5 GCSE's including Maths & English (C or above) or equivalent

Desirable

• Active signposting or Care Navigator training qualification.
• Customer service qualification (NVQ) or equivalent.

Person Specification Experience Essential Excellent communication skills, both verbal and written. Experience working in a busy customer service and admin role. Experience of good patient/customer care. Experience using Microsoft Office skills, Outlook, Word and Excel. Experience of working in a multi-disciplinary team. Effective time management (planning and organising). Ability to work as a team member and autonomously. Good interpersonal skills. Ability to follow clinical policy and procedure. Polite and confident. Flexible and cooperative. Motivated. Problem-solver with the ability to process information accurately and effectively, interpreting data as required. High levels of integrity and loyalty. Sensitive and empathetic in distressing situations. Ability to work under pressure/in stressful situations. Able to communicate effectively and understand the needs of the patient. Effectively utilise resources. Punctual and committed to supporting the team. Desirable Experience of working in a primary care environment. Experience of working in a healthcare setting. Experience of Clinical knowledge and terminology. SystmOne user skills. Qualifications Essential Minimum of 5 GCSE's including Maths & English (C or above) or equivalent Desirable Active signposting or Care Navigator training qualification. Customer service qualification (NVQ) or equivalent.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Crown House Surgery

Address

Retford Primary Care Centre

North Road

Retford

Nottinghamshire

DN22 7XF

United Kingdom

Employer's website

http://www.crownhousesurgery.co.uk/ (Opens in a new tab)

Employer details

Employer name

Crown House Surgery

Address

Retford Primary Care Centre

North Road

Retford

Nottinghamshire

DN22 7XF

United Kingdom

Employer's website

http://www.crownhousesurgery.co.uk/ (Opens in a new tab)

Job summary

Every meal we serve matters. For a patient nearing the end of life, food they can manage and look forward to is one of the real comforts left to them. For a family sitting at a bedside all day, our cafe is where they catch their breath. We are looking for a Chef who wants to cook somewhere the work means something.

You will cook fresh food across our kitchen, restaurant and cafe, and ward kitchens, and you will be the senior person in the kitchen when the Chef Manager is away.

What you will be doing

• Preparing and cooking breakfast, lunch and supper for our inpatient unit, day hospice plus cafe, restaurant and hospitality catering
• Cooking for specific nutritional needs, special diets, allergens and PPDS requirements
• Supervising catering assistants, porters, volunteers and apprentices day to day
• Keeping the kitchen to the standards our HACCP and food safety management system require, and completing due diligence records on time
• Taking part in menu development, and helping with monthly stock takes and ordering

Main duties of the job

What you will be doing

• Preparing and cooking breakfast, lunch and supper for our inpatient unit, day hospice plus cafe, restaurant and hospitality catering
• Cooking for specific nutritional needs, special diets, allergens and PPDS requirements
• Supervising catering assistants, porters, volunteers and apprentices day to day
• Keeping the kitchen to the standards our HACCP and food safety management system require, and completing due diligence records on time
• Taking part in menu development, and helping with monthly stock takes and ordering

About you

You will need:

• City and Guilds 7061/2 at Level 2 or an NVQ equivalent, and a Level 2 Food Hygiene certificate (or willing to gain one within a month of starting)
• Up to date cooking knowledge and confident food safety practice, including special diets and allergens
• Experience of cooking to meet patients' nutritional needs hospital, care home or hospice experience is welcome but not essential
• Warm, clear communication with patients, families, colleagues and visitors
• Comfortable working alongside palliative and end of life care patients, and happy to work to our values

About us

Where youll work

St Josephs Hospice was founded in 1905 by the Religious Sisters of Charity and built on a rich Catholic heritage. Today, we are an Investors in Diversity awarded charity, providing expert, compassionate care to people of all backgrounds, cultures, and beliefs across East and North London.

Our specialist palliative care servicesdelivered at home, in our in-patient unit, and through out-patient clinicsare grounded in respect for human dignity and guided by compassion, justice, and a deep commitment to quality. Our values guide us in everything that we do. We work to ensure that everyone receives the support they need, with kindness, understanding, and respect by delivering individualised, responsive and holistic support to patients and their families.

Why work for us?

• 27 days holiday plus public holidays, increasing up to 33 days with service
• Subsidised cafe and early access to retail sale events
• Season ticket loan
• Continuation of NHS Pension Scheme or an excellent salary-exchange pension scheme.
• Santander cycles discount and cycle to work scheme
• Health Cash Plan and access to the EAP services

Join St Josephs team and find out more!

We are an equal opportunities and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Details

Date posted

05 October 2026

Pay scheme

Other

Salary

£30,663.89 to £34,743.44 a year

Contract

Permanent

Working pattern

Full-time

Reference number

E0339-26-0016

Job locations

Mare Street

London

E8 4SA

United Kingdom

Job description

Job responsibilities

Key Responsibilities

1. Food preparation and service

Prepare hot and cold food for the In-Patient Unit and cafe, including breakfast, lunch and supper, soups, main meals, salads, sandwiches and desserts.

Prepare hospitality and buffet food in good time ahead of booked events, to a professional standard.

Cook to meet patients' nutritional needs, special diets and allergen requirements, taking direction from the Catering Manager and dietitians.

Set up workstations and patient trolleys ready for the safe preparation and service of meals.

Assist other chefs with food preparation as required, and work at other Hospice sites from time to time to support events and menu rollout.

2. Food safety, health and safety

Work to the Hospice's Food Safety Management System ,FSMS, and to all health and safety policies, including HACCP, COSHH, systems of work and manual handling.

Maintain high standards of personal hygiene and wear the correct uniform, footwear and minimum jewellery in line with food safety legislation.

Clean kitchen premises floors, walls, sinks, hand basins, work surfaces and cupboards and large equipment such as ovens, microwaves and fryers, to the required hygiene standards.

Operate kitchen equipment safely - ovens, fryers, mixers, Merrychef, dishwashers - and use, maintain and replace knives and cutting equipment correctly, in line with training.

Complete daily food safety due diligence records accurately and on time, and file them ready for weekly processing.

Report promptly to the Catering Manager any defect to food, buildings or equipment, any sighting of pests, and any serious food safety breach.

3. Supervision and teamwork

Provide day-to-day supervision of junior team members, including Catering Assistants, Porters, volunteers and apprentices, particularly when the Catering Manager is not present.

Guide junior staff in food preparation and in correct standards of food safety and health and safety.

Work with other chefs to ensure a consistent, high-quality catering service for patients, staff and visitors.

4. Customer service and service development

Build good relationships with all users of the catering service, including patients, visitors, staff, commercial tenants, delegates and contractors, communicating courteously and professionally in person and by telephone.

Lead by example in promoting excellent customer service, and report issues such as complaints and menu, allergen or PPDS queries.

Ensure In-Patient Unit catering meets both patient and clinical expectations, taking direction from the Catering Manager.

Attend site meetings with departmental managers and dietitians to review and develop the catering service.

Participate actively in menu development and creativity sessions.

5. Stock and financial management

Take part in monthly stock counts in the cafe/restaurant and hospitality areas so that monthly financial reporting can be completed.

Ensure stock is stored securely and safely, and report any stock or asset loss or discrepancy to the Catering Manager immediately.

Ensure that goods, recipes and menus are produced within agreed financial targets and quality standards.

6. Personal development

Identify your own learning and development needs and link them to the Hospice appraisal and objective-setting process.

Take responsibility for your own continuing professional development, keeping up to date with relevant developments in catering practice.

Engage in supervision to support your personal and professional development.

The post holder may be required to undertake other duties appropriate to the grade and nature of the role, as reasonably requested by their line manager.

Job description Job responsibilities Key Responsibilities1. Food preparation and service Prepare hot and cold food for the In-Patient Unit and cafe, including breakfast, lunch and supper, soups, main meals, salads, sandwiches and desserts. Prepare hospitality and buffet food in good time ahead of booked events, to a professional standard. Cook to meet patients' nutritional needs, special diets and allergen requirements, taking direction from the Catering Manager and dietitians. Set up workstations and patient trolleys ready for the safe preparation and service of meals. Assist other chefs with food preparation as required, and work at other Hospice sites from time to time to support events and menu rollout.2. Food safety, health and safety Work to the Hospice's Food Safety Management System ,FSMS, and to all health and safety policies, including HACCP, COSHH, systems of work and manual handling. Maintain high standards of personal hygiene and wear the correct uniform, footwear and minimum jewellery in line with food safety legislation. Clean kitchen premises floors, walls, sinks, hand basins, work surfaces and cupboards and large equipment such as ovens, microwaves and fryers, to the required hygiene standards. Operate kitchen equipment safely - ovens, fryers, mixers, Merrychef, dishwashers - and use, maintain and replace knives and cutting equipment correctly, in line with training. Complete daily food safety due diligence records accurately and on time, and file them ready for weekly processing. Report promptly to the Catering Manager any defect to food, buildings or equipment, any sighting of pests, and any serious food safety breach.3. Supervision and teamwork Provide day-to-day supervision of junior team members, including Catering Assistants, Porters, volunteers and apprentices, particularly when the Catering Manager is not present. Guide junior staff in food preparation and in correct standards of food safety and health and safety. Work with other chefs to ensure a consistent, high-quality catering service for patients, staff and visitors.4. Customer service and service development Build good relationships with all users of the catering service, including patients, visitors, staff, commercial tenants, delegates and contractors, communicating courteously and professionally in person and by telephone. Lead by example in promoting excellent customer service, and report issues such as complaints and menu, allergen or PPDS queries. Ensure In-Patient Unit catering meets both patient and clinical expectations, taking direction from the Catering Manager. Attend site meetings with departmental managers and dietitians to review and develop the catering service. Participate actively in menu development and creativity sessions.5. Stock and financial management Take part in monthly stock counts in the cafe/restaurant and hospitality areas so that monthly financial reporting can be completed. Ensure stock is stored securely and safely, and report any stock or asset loss or discrepancy to the Catering Manager immediately. Ensure that goods, recipes and menus are produced within agreed financial targets and quality standards.6. Personal development Identify your own learning and development needs and link them to the Hospice appraisal and objective-setting process. Take responsibility for your own continuing professional development, keeping up to date with relevant developments in catering practice. Engage in supervision to support your personal and professional development. The post holder may be required to undertake other duties appropriate to the grade and nature of the role, as reasonably requested by their line manager.

Person Specification

Experience

Essential

• Level 2 Foundation Certificate in Food Hygiene, held or obtained within one month of starting.
• C&G 7061/2 or NVQ Level 2 equivalent.
• Up to date knowledge of modern cooking methods and the ability to demonstrate good food safety practice.
• Knowledge of special diets, dietary requirements and allergens.
• Excellent verbal communication skills; confident communicating face to face with patients, colleagues, visitors and external stakeholders.
• Able to take direction from management and to work independently with minimal supervision, as well as being a good team player.
• Good self-organisational skills and the ability to set own tasks in relation to food production.
• Willing and able to conduct oneself in accordance with the Values and Behaviours Framework of St Joseph's Hospice.
• Awareness of the hospice environment and able to feel comfortable with palliative and end of life care.

Desirable

• Experience of cooking to meet the specific nutritional needs of patients.
• Experience of working in a hospital, care home or hospice catering environment.
• Experience of supervising junior staff, apprentices or volunteers.

Person Specification Experience Essential Level 2 Foundation Certificate in Food Hygiene, held or obtained within one month of starting. C&G 7061/2 or NVQ Level 2 equivalent. Up to date knowledge of modern cooking methods and the ability to demonstrate good food safety practice. Knowledge of special diets, dietary requirements and allergens. Excellent verbal communication skills; confident communicating face to face with patients, colleagues, visitors and external stakeholders. Able to take direction from management and to work independently with minimal supervision, as well as being a good team player. Good self-organisational skills and the ability to set own tasks in relation to food production. Willing and able to conduct oneself in accordance with the Values and Behaviours Framework of St Joseph's Hospice. Awareness of the hospice environment and able to feel comfortable with palliative and end of life care. Desirable Experience of cooking to meet the specific nutritional needs of patients. Experience of working in a hospital, care home or hospice catering environment. Experience of supervising junior staff, apprentices or volunteers.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St Joseph's Hospice

Address

Mare Street

London

E8 4SA

United Kingdom

Employer's website

https://www.stjh.org.uk/about-us/our-history/?gclid=EAIaIQobChMIx-6rn76G9gIVQYBQBh0ftgaxEAAYASAAEgLITPD_BwE (Opens in a new tab)

Employer details

Employer name

St Joseph's Hospice

Address

Mare Street

London

E8 4SA

United Kingdom

Employer's website

https://www.stjh.org.uk/about-us/our-history/?gclid=EAIaIQobChMIx-6rn76G9gIVQYBQBh0ftgaxEAAYASAAEgLITPD_BwE (Opens in a new tab)

Job summary

Trainee Clinical Coder, Band 3 Fixed Term for 36 months

Would you like to be part of a successful team committed to providing in-depth and accurate clinical information?If so, North Cumbria Integrated Care NHS Foundation Trust is looking to recruit a Trainee Clinical Coder to join the Clinical Coding team based at Maglona House, Carlisle.

The principal responsibilities involve accurately extracting diagnoses and procedures from the health records, translating it into codes using the ICD-10 and OPCS-4 classifications and inputting them onto the Patient Administration System using encoding software. You will follow all National Clinical Coding Standards to produce data that can be tabulated, aggregated and sorted for statistical analysis. Currently this is done on site but as our Electronic Patient Records systems are developed, there may be the opportunity for home working.

Subject to obtaining qualification then graded to band 4

Main duties of the job

Candidates will be expected to attend a National Clinical Coding Standards Training Course (which may be residential) and follow a 2-3 year programme of study to achieve the National Coding Qualification; Band 4 will be awarded upon obtaining the accreditation.

About us

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':

• Being a clinically led organisation
• Quality and safety at the heart of our Trust
• A positive patient experience every time
• A great place to work
• Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Details

Date posted

05 October 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year Per Annum

Contract

Fixed term

Duration

36 months

Working pattern

Full-time

Reference number

262-A-26-8248828

Job locations

Maglona House

Kingstown Broadway

Carlisle

CA3 0HA

United Kingdom

Job description

Job responsibilities

JOB DESCRIPTION:

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP:

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see ourPolicy for eligible vacancies.

AHP - Return to Practice Job Advert information.This role may be suitable for individuals Returning to Practice. Please speak to the recruiting manager for more information.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as followsif applicable to the post:

Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information:

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Job description Job responsibilities JOB DESCRIPTION: Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants. CERTIFICATE OF SPONSORSHIP: Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab). If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview. Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see ourPolicy for eligible vacancies. AHP - Return to Practice Job Advert information.This role may be suitable for individuals Returning to Practice. Please speak to the recruiting manager for more information. Disclosure and Barring Service: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as followsif applicable to the post: Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment. Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment. NCIC can offer successful future employees the following benefits: 27-day holiday scheme rising to 33 after 10 years Flexible working Scheme NHS Discounts* Salary Sacrifice schemes including lease cars and Cycle to Work* Excellent opportunities for development* Competitive NHS Pension scheme Vivup is a free, confidential counselling and information service to assist with personal or work-related problems *Subject to eligibility Important Information: Please ensure that you document evidence of meeting all the essential criteria in the supporting information. If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered. Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Person Specification

Qualifications

Essential

• GCSE English, maths and biology, including human anatomy and physiology or equivalent
• Essential IT skills (EITS) or equivalent.

Desirable

• NHS Digital Coding Foundation Certificate
• IHRIM ACC Qualification

Experience

Essential

• Computer and Microsoft office experience
• Working with confidential information
• Work in an office environment

Desirable

• Work within NHS.
• Medical records or Clinical coding.

Knowledge

Essential

• Equality issues.
• Continuing professional development with portfolio

Desirable

• Medical terminology

Other Requirements

Essential

• Must be able to attend external courses
• Adhere to the Trusts Study Leave Policy
• Undertake a personal study programme in order to achieve qualification

Skills and Aptitudes

Essential

• Able to work effectively as part of a small team
• Effective communication skills.
• Able to prioritise work to meet deadlines.
• Able to use initiative appropriately

Desirable

• Abstraction skills
• Clerical or administrative skills Abstraction skills

Person Specification Qualifications Essential GCSE English, maths and biology, including human anatomy and physiology or equivalent Essential IT skills (EITS) or equivalent. Desirable NHS Digital Coding Foundation Certificate IHRIM ACC Qualification Experience Essential Computer and Microsoft office experience Working with confidential information Work in an office environment Desirable Work within NHS. Medical records or Clinical coding. Knowledge Essential Equality issues. Continuing professional development with portfolio Desirable Medical terminology Other Requirements Essential Must be able to attend external courses Adhere to the Trusts Study Leave Policy Undertake a personal study programme in order to achieve qualification Skills and Aptitudes Essential Able to work effectively as part of a small team Effective communication skills. Able to prioritise work to meet deadlines. Able to use initiative appropriately Desirable Abstraction skills Clerical or administrative skills Abstraction skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Maglona House

Kingstown Broadway

Carlisle

CA3 0HA

United Kingdom

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Maglona House

Kingstown Broadway

Carlisle

CA3 0HA

United Kingdom

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Job summary

INTERNAL ONLY TO NORTH CUMBRIA INTEGRATED CARE NHS FOUNDATION TRUST (NCIC) EMPLOYEES ONLY

Digital Access Administrator - Band 3 - 37.5 - MaglonaFull Time (Part time hours may be considered)

An opportunity has arisen for a fixed term position for 24 months within Digital Access Management Department. The role is structured around a Digital Access Administrator position but the department focusses on creating and maintaining user active directory accounts, and associated access requests

Main duties of the job

The successful candidate will be required to :

Deal with day to day Alloy ticket handling across the responsibilities of the team

Manage and maintain user access - managing tickets and escalating any issues of concern.

Monitoring the processing of all requests to make sure that they are handled in a timely and professional manner.

Use expertise to resolve problems and enhance processes

Contribute to new and developing working practices

To deliver exceptional service

To undertake any other duties commensurate with the scope of your role and within your skill set as requested.

Main duties of the job

The successful candidate will be required to :

Deal with day to day Alloy ticket handling across the responsibilities of the team

Manage and maintain user access - managing tickets and escalating any issues of concern.

Monitoring the processing of all requests to make sure that they are handled in a timely and professional manner.

Use expertise to resolve problems and enhance processes

Contribute to new and developing working practices

To deliver exceptional service

To undertake any other duties commensurate with the scope of your role

and within your skill set as requested.

About us

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':

Being a clinically led organisation

Quality and safety at the heart of our Trust

A positive patient experience every time

A great place to work

Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Details

Date posted

05 October 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year Per Annum Pro Rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

262-A-26-8239683

Job locations

Maglona House

68 Kingstown Broadway

Carlisle

CA3 0HA

United Kingdom

Job description

Job responsibilities

JOB DESCRIPTION:

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP:

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see ourPolicy for eligible vacancies.

AHP - Return to Practice Job Advert information.This role may be suitable for individuals Returning to Practice. Please speak to the recruiting manager for more information.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as followsif applicable to the post:

Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information:

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Job description Job responsibilities JOB DESCRIPTION: Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants. CERTIFICATE OF SPONSORSHIP: Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab). If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview. Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see ourPolicy for eligible vacancies. AHP - Return to Practice Job Advert information.This role may be suitable for individuals Returning to Practice. Please speak to the recruiting manager for more information. Disclosure and Barring Service: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as followsif applicable to the post: Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment. Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment. NCIC can offer successful future employees the following benefits: 27-day holiday scheme rising to 33 after 10 years Flexible working Scheme NHS Discounts* Salary Sacrifice schemes including lease cars and Cycle to Work* Excellent opportunities for development* Competitive NHS Pension scheme Vivup is a free, confidential counselling and information service to assist with personal or work-related problems *Subject to eligibility Important Information: Please ensure that you document evidence of meeting all the essential criteria in the supporting information. If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered. Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Person Specification

Qualifications

Essential

• oNVQ 3 in Administration or equivalent.
• oECDL or equivalent IT qualification
• oGCSE English Language or equivalent.

Experience

Essential

• oWorking across multiple organisations and in multidisciplinary teams
• oMaintaining user access
• oAbility to act as Information Asset Administrator
• oDelivery continual service improvements
• oWorking in a technical environment with a Service Desk and associated tools

Desirable

• oWorking within an environment that applied the ITIL Service Management framework
• oWorking within an environment that applied PRiNCE2
• oWorking in the NHS

Knowledge

Essential

• oRecent administrative duties.
• oData input.
• oKnowledge of Information Governance and Data Protection principles.

Desirable

• oKnowledge of Registration Authority Services.

Skills & Aptitudes

Essential

• oIT skills.
• oAble to learn new technology.
• oOrganised in administrative processes whilst being responsive to deadlines.
• oAble to work using own initiative, both unsupervised and as part of a team.
• oAccuracy including data input with attention to detail.
• oWell-developed interpersonal skills.
• oExcellent customer service skills.

Other requirements

Essential

• oReadiness to adapt
• oAbility to travel
• oWilling to undertake personal development
• oWilling to work flexibly to meet service demands
• oDevelop a culture that promotes equality and values diversity

Desirable

• oDriving Licence

Person Specification Qualifications Essential oNVQ 3 in Administration or equivalent. oECDL or equivalent IT qualification oGCSE English Language or equivalent. Experience Essential oWorking across multiple organisations and in multidisciplinary teams oMaintaining user access oAbility to act as Information Asset Administrator oDelivery continual service improvements oWorking in a technical environment with a Service Desk and associated tools Desirable oWorking within an environment that applied the ITIL Service Management framework oWorking within an environment that applied PRiNCE2 oWorking in the NHS Knowledge Essential oRecent administrative duties. oData input. oKnowledge of Information Governance and Data Protection principles. Desirable oKnowledge of Registration Authority Services. Skills & Aptitudes Essential oIT skills. oAble to learn new technology. oOrganised in administrative processes whilst being responsive to deadlines. oAble to work using own initiative, both unsupervised and as part of a team. oAccuracy including data input with attention to detail. oWell-developed interpersonal skills. oExcellent customer service skills. Other requirements Essential oReadiness to adapt oAbility to travel oWilling to undertake personal development oWilling to work flexibly to meet service demands oDevelop a culture that promotes equality and values diversity Desirable oDriving Licence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Maglona House

68 Kingstown Broadway

Carlisle

CA3 0HA

United Kingdom

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Maglona House

68 Kingstown Broadway

Carlisle

CA3 0HA

United Kingdom

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)