Job description

Job responsibilities

The following are the core responsibilities of the Research Administrator. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

• Filing results and paperwork in participant files
• Keeping minutes of our research team meetings
• Arranging rooms for external research team visitors
• Maintaining Investigator Site Files and ensuring all the relevant paperwork is in the correct place
• Receiving and processing stock when it comes to the surgery, and arranging courier collection of samples to and from patients homes and trial laboratories
• Supporting the doctors, nurses and patient participants in all administrative aspects of the research study process.

Person Specification

Qualifications

Essential

• Educated to GCSE level

Desirable

• Administrative qualifications

Experience

Essential

• You would need to have the following skills and experience:
• Excellent communication and team-working skills
• Ability to work independently, with meticulous attention to detail
• Be computer literate and keen to learn new systems that each different trial brings
• Highly effective time management skills with ability to keep track of multiple studies and their requirements, with ability to prioritise as needed

Desirable

• Experience of working in research

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

West Walk Surgery

Address

21 West Walk

Yate

Bristol

BS37 4AX

United Kingdom

Employer's website

https://www.westwalksurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

CLINICAL RESPONSIBILITIES

To assess, plan, implement and evaluate care plans for patients; promoting proactive independence and autonomy; working within a multi-disciplinary team.

To build and continually advance own clinical knowledge, skill and competence based on current evidence through educational programmes.

Provide specialist advice around the management of fragility to others.

To work in collaboration with other professionals within our neighbourhood to deliver and ensure proactive care is provided appropriately to our population

To demonstrate clinical effectiveness of service delivery by use of evidence-based practice and outcome measures.

To have the skills to take a history, assess, examine, diagnose, and develop a management plan.

To recognise, assess and manage risk across the immediate and wider working environment and make appropriate decisions autonomously ensuring statutory requirements are met.

To be responsible for patient safety through knowledge of systems, legal requirements and understanding of litigation.

To communicate effectively verbally and in written form in the exchange of highly complex, sensitive, or contentious information in demanding situations using de-escalation, mediation, resolution, and professional Duty of Candour.

To evaluate care, taking appropriate action leading to improvement in quality standards through clinical audit, root cause analysis and dealing with complaints.

MANAGERIAL RESPONSIBILITIES

To demonstrate leadership qualities collaborating with stakeholders to deliver a vision for the frailty service that embrace continuous service improvement and development.

Support the management of change through strategic thinking and operational delivery, use of negotiating skills, self-awareness, and communication.

Act as a role model whilst promoting proactive, positive, respectful, supportive, reliable, and trustworthy behaviours.

RESPONSIBILITY FOR HUMAN RESOURCES / WORKFORCE

To provide clinical support to and receive clinical support from other colleagues.

To provide regular advice/guidance/support to more junior staff.

To be responsible for teaching and assessing in clinical practice to junior staff.

RESEARCH & DEVELOPMENT

Participate in surveys, regular audits, and clinical trials relevant to the role as required

To take responsibility for keeping abreast of developments and research relevant to specialist clinical work and the profession.

POLICY & SERVICE DEVELOPMENT

Responsible for contributing to the development of policies, procedures, and practices applicable to the role.

RESPONSIBILITY FOR INFORMATION / DATA

To maintain and ensure the highest quality of recording of patient data into the relevant record system,

PROFESSIONAL RESPONSIBILITIES

Ensure that personal performance meets job requirements, Professional Codes and Standards, and competency standards always.

Ensure the required level of IT competence required for the role to process, record, evaluate, analyse, and report data.

Demonstrate commitment to the role and to service improvement through innovative thinking and small-scale project management.

Challenge poor practice and take appropriate action as required.

Provide a positive, compassionate role model to junior staff to ensure the delivery of people-centred care and the key components of compassionate care

Create effective teamwork across professional boundaries using team building skills, creating common goals, and through engagement.

Respect and apply the requirements of equality, diversity, and inclusion, promoting and role modelling these across the multi-disciplinary team.

OTHER RESPONSIBILITIES

To provide proactive, holistic assessments of adults living with frailty working with people and their families/carers to develop and support personalised care planning to promote independence and reduce unplanned admission.

To proactively assess, manage and monitor the health and social care needs of people with complex long term health conditions.

To be able to recognise deterioriating patients and respond appropriately

To work in collaboration with the wider frailty service to promote proactive, enhanced clinical management that reduces unwarrented hospital admissions.

To work flexibly to meet the demands of the service and adapt to changing priorities within the working day/week

ENVIRONMENTAL FACTORS

The role will require developed physical clinical skills where accuracy is important e.g., for patient interventions

Person Specification

ADDITIONAL REQUIREMENTS

Essential

• Demonstrable skills in written and spoken English to a standard which enables the post holder to conduct the full range of duties and responsibilities of the role effectively.

Qualifications

Essential

• Registered practitioner with further professional qualifications or demonstrable extensive experience in the relevant specialty
• Membership of the relevant Professional Body
• Evidence of recent professional development in an up-to-date portfolio

Desirable

• History taking and Physical Examination course HAPE or Enhanced Assessment Skills for Clinical Practice
• Knowledge and understanding of primary care relevant to role
• Competent in DNAR and Advanced Care Planning

Experience

Essential

• Experience at Practitioner Band 5 level or above
• Experience of managing change
• Demonstrable knowledge of assessment and therapeutic interventions in area of frailty
• Able to demonstrate specialist clinical reasoning skills to assimilate information to make a clinical judgement regarding diagnosis and intervention.
• Experience of providing clinical supervision and mentoring to junior staff
• Experience of devising and delivering training
• Experience of using electronic patient / service user record systems
• Ability to prioritise and organise workload effectively

Desirable

• Experience of working with Frailty and Long-Term Conditions
• Recent previous experience within a comparable role

PERSONAL QUALITIES/ATTRIBUTES

Essential

• Evidence of demonstrating the organisations values and behaviours.
• Able to communicate effectively at all levels of an organisation and with staff, patient/service users, visitors, or external organisations both verbally and in writing in the exchange of highly complex, sensitive or contentious information which may require the use of negotiating and/or persuasive skills.
• Able to overcome barriers to understanding where there are physical or mental disabilities.
• Able to analyse and assess situations and to interpret potentially conflicting situations and determine appropriate action, where there is a range of options and judgement is required.
• Experience of planning and organising complex activities, e.g., organise own time and that of junior staff and learners, planning off duty rotas and undertaking discharge planning involving co-ordination with other agencies.
• Ability to use own initiative within sphere of authority
• Knowledge and understanding of legislation relevant to practice
• Demonstrable leadership qualities and the ability to perform as a role model
• Willingness to advance own clinical knowledge, skill and competence based on current evidence

BUSINESS TRAVEL

Essential

• Able to travel using own vehicle

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Blackmore Vale Partnership

Address

Sturminster Newton Medical Centre

Old Market Hill

Sturminster Newton

Dorset

DT10 1QU

United Kingdom

Employer's website

https://blackmorevalesurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please check the job description & person specification document for more information on the requirements for this job

Person Specification

Nursing Experience

Essential

• NMC Registered Nurse (RGN/RMN)
• Current ICH-Good Clinical Practice (GCP) certificate or willingness to obtain.
• Evidence of continuing professional development (CPD).
• Minimum 2 years' post-registration nursing experience, including NHS experience.
• Experience working with people living with dementia, neurodegenerative conditions, mental health conditions or older adults.
• Competent in medication administration (oral, subcutaneous, intramuscular and intravenous).
• Competent in venepuncture, cannulation, ECG recording and biological sample

Desirable

• Mentorship/Practice Assessor qualification.
• Additional clinical research qualifications.
• Experience supporting education or training of colleagues.

Driving

Essential

• Holds a valid full UK driving license

Desirable

• Access to own vehicle for work purposes

Research Experience

Essential

• Experience in clinical research or clinical trial delivery.
• Current ICH-Good Clinical Practice (GCP) certificate or willingness to obtain.
• Knowledge of ICH-GCP, UK Clinical Trial Regulations, research governance and informed consent processes.
• Understanding of the NHS Research & Development environment, NIHR research infrastructure and clinical research delivery.
• Strong commitment to research, continuous professional development and improving patient care.

Desirable

• Experience in early phase dementia CTIMP, ATIMP or Phase I clinical trials.
• Knowledge of the UK dementia research landscape and early phase clinical trial delivery.
• Experience presenting research or promoting research within healthcare settings.
• Experience undertaking cognitive assessments or dementia rating scales.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Surrey and Borders Partnership NHS Foundation Trust

Address

Research & Development Unit

Two Bridges, Guildford St.

Chertsey

KT16 9AU

United Kingdom

Employer's website

https://www.sabp.nhs.uk/working-for-us (Opens in a new tab)

Job description

Job responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

This vacancy may close before the current listed closing date. You are advised not to delay submitting your completed application.

Come and be a part of the best NHS trust in England to work for, according to our staff*

* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.

UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working.

To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?

Person Specification

Knowledge and Qualifications

Essential

• Educated to GCSE level or equivalent, with Grade C or above in English and Maths.
• Knowledge of the full range of administrative procedures, acquired through training and previous experience of working in an administrative and/or clinical environment.
• Awareness of the requirement to maintain confidentiality, and knowledge of the Data Protection Act.

Desirable

• NVQ Level 4 in Business Administration, Customer Service, Healthcare Support Services or equivalent qualification.

Experience

Essential

• Experience of working in a non-routine environment, with demonstrable evidence of problem solving and resolving issues as they arise
• Experience of working in a customer facing environment, resolving queries and using initiative to ensure first-class service delivery

Desirable

• Previous NHS experience or experience of working in a healthcare setting
• Experience of using patient information systems

Skills and Abilities

Essential

• Able to compile and track data
• Able to deal with sensitive information with tact, diplomacy and understanding.
• Understanding of multidisciplinary team working
• Ability to embrace change and work in new models of care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University College London Hospitals NHS Foundation Trust

Address

University College London Hospitals

250 Euston Road

London

NW1 2PG

United Kingdom

Employer's website

https://www.uclh.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Clinical assessment and care delivery

Deliver dementia holistic health checks using agreed clinical templates within EMIS.

Undertake physical health assessments including blood pressure, pulse, body mass index (BMI), falls risk, Malnutrition Universal Screening Tool (MUST) nutrition screening, pain and continence.

Carry out Clinical Frailty Scale (CFS) reviews and accurately record findings.

Undertake blood pressure, weight, urinalysis, non-urgent ECG and other agreed investigations, and venepuncture where trained and assessed as competent.

Monitor and document mental health status, including mood, behaviour and signs of delirium, escalating concerns promptly.

Identify risks related to medication, adherence and side effects and escalate appropriately.

Undertake falls and continence assessments and contribute to risk stratification, prevention interventions and management plans.

Caseload management and care coordination

Manage a caseload of lower-risk frailty patients previously assessed by the PCN frailty team, with diary and appointment support provided by that team.

Provide follow-up visits for lower-risk frail patients as directed by the frailty team, supporting care planning, treatment compliance and review.

Support medication reviews by checking compliance, adherence and the patient's understanding of medication changes.

Chase and follow up clinical results, investigations, outstanding tasks and care plans.

Monitor and follow up equipment requests and orders to ensure timely provision, and confirm that recommended equipment or adaptations are in place.

Support patients to access services and interventions, helping to ensure appointments are attended and not missed.

Make appropriate onward referrals and connect patients to appropriate services, including social prescribing and Age UK.

Safeguarding, consent and mental capacity

Recognise and respond to safeguarding concerns for adults at risk, escalating and reporting in line with local safeguarding policy and the postholder's level of safeguarding training.

Apply the principles of the Mental Capacity Act 2005, obtaining and recording valid consent and, where a patient lacks capacity, supporting best interests decision making and recognising when Deprivation of Liberty Safeguards may apply.

Undertake carer wellbeing conversations, provide signposting, and remain alert to carer strain and safeguarding indicators.

Communication and relationships

Document personalised care discussions ('what matters to me') and support advance and anticipatory care planning within scope in conjunction with the Frailty Practitioner team.

Communicate sensitively and effectively with vulnerable adults, families and carers, adjusting communication to individual needs.

Participate in multidisciplinary team (MDT) discussions and contribute to care planning.

Cope with occasional exposure to distressing and emotional situations while maintaining professionalism, compassion and resilience.

Information, recording and reporting

Ensure accurate, contemporaneous and timely data recording and reporting in line with EMIS templates and information governance requirements.

Maintain confidentiality and handle personal data in accordance with data protection legislation and local policy.

Professional responsibilities

Practise in accordance with the NMC Code and within the NMC standards of proficiency for nursing associates, which form the ceiling of the role.

Maintain NMC registration, complete revalidation, and undertake preceptorship where newly qualified.

Escalate clinical concerns to the GP, pharmacist or frailty clinician without delay.

Undertake mandatory and role-specific training and participate in clinical supervision and appraisal.

Scope of Practice

Work within clearly defined protocols, competencies and delegated tasks agreed with the supervising registered clinician.

Do not diagnose conditions or prescribe medication.

Identify and escalate clinical concerns appropriately.

Work at all times within the NMC standards of proficiency for nursing associates and the NMC Code.

Records data in patient records systems promptly and accurately and to agreed standards.

Ensures appropriate use of read codes.

Participates in the auditing of practice activity as required.

Responsible for health and safety of themselves and others and actively co-operates with Health and Safety Policies and procedures.

Processes and actions incoming patient and hospital correspondence.

Attends in-house meetings, significant event audit meetings and other meetings as deemed necessary.

Ensures that the practice complaints system is adhered to at all times.

Awareness and compliance with all relevant guidelines e.g. data protection, confidentiality and health and safety.

Maintain current CPR and anaphylaxis certification and child/adult safeguarding training in line with local policies.

Measures of Success

The following measures support appraisal and service monitoring. Individual objectives will be agreed through appraisal.

Completion of assigned health checks.

Compliance with EMIS documentation templates.

Frailty scoring completion.

Carer wellbeing assessments documented.

Timely escalation of clinical risks.

Training & Development

Fully participates in training and development

Engages in a programme of ongoing support and feedback to maximise the benefit of the training and development plan.

Travel

Ability and willingness to travel across multiple sites is essential for this role

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Alliance policies and procedures relating to confidentiality, and the protection of personal and sensitive data.

Health & Safety

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy to include:

Identifying the risk involved in work activities and undertaking such activities in a way that manages those risks.

Using appropriate infection control procedures particularly those relating to needlestick injuries, maintaining work areas in a tidy and safe way and free from hazards.

Ensuring that all accidents or dangerous accidents are reported and investigated, and follow up action taken where necessary.

Maintain training in line with local policies.

Equality and Diversity

The post-holder will support the quality, diversity and rights of patients, carers and colleagues to include:

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with current legislation.

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.

Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings, priorities and rights.

Quality

The post-holder will strive to maintain quality within the Practice, and will:

Assess own performance and take accountability for own actions, either directly or under supervision.

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhanced the teams performance.

Work effectively with individuals in other agencies to meet patients needs.

Effectively manage own time, workload and resources.

Communication

The post-holder should recognise the importance of effective communication within the team and will strive to:

Communicate effectively with other team members.

Communicate effectively with patients and carers.

Recognise peoples needs for alternative methods of communication and respond accordingly.

The employer is Sunderland GP Alliance and the post-holder is expected to comply with the Alliances employment policies and procedures.

Person Specification

Other

Essential

• Appointment to this role will be subject to a satisfactory Standard/Enhanced DBS check
• The postholder must be able to travel reliably and independently between multiple sites

Motivation and Skills

Essential

• Compassionate, person-centred and resilient
• Effective team worker within an MDT

Qualifications

Essential

• Nursing Associate Foundation Degree or equivalent
• Current NMC registration as a Nursing Associate
• Completion of, or willingness to complete, training in dementia care and frailty assessment.
• Safeguarding adults training to the level required for the role.

Desirable

• Recognised training in dementia care
• Recognised training in frailty assessment

Experience

Essential

• Experience of delivering clinical observations and health checks
• Experience of working with older or vulnerable adults
• Understanding of dementia and frailty and their impact on patients and carers.
• Competence in clinical observations and health checks.
• Communication skills for working with vulnerable adults and carers.
• Ability to recognise deterioration and escalate concerns.
• Working knowledge of safeguarding adults and the Mental Capacity Act 2005.
• IT skills, including EMIS or similar clinical systems.

Desirable

• Experience in primary care, community or frailty settings
• Experience of caseload or follow-up working

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Sunderland GP Alliance

Address

North East BIC

Wearfield

Sunderland

Tyne and Wear

SR5 2TA

United Kingdom

Employer's website

https://www.sunderlandgpalliance.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job responsibilities

Main Duties and Responsibilities:

1. Using Powerchart on a daily basis, liaise with the Patient Pathway Team across the Trust as a whole, to ensure co-ordination of all elements of the patient pathway. This may include highlighting patient target dates to ensure that investigations/diagnostics are carried out and results received in a timely manner.
2. To scan and file patient results, letters and medical correspondence
3. To liaise with the Appointments Centre regarding outpatient clinic bookings as necessary and ensure patient follow-up appointments are booked as soon as results are known and are available for clinic appointments.
4. To highlight any potential breaches or delays in the patients pathway to the Team Leader, Patient Pathway Team or Service Manager according to the Trusts escalation policy.
5. To liaise directly with patients to book, cancel, and rebook any outpatient appointments.
6. To be responsible for sending out relevant appointment letters, and cancelling/rebooking patients follow-up appointments.
7. Responsible for checking all clinic letters are completed accurately and outcomes actioned and recorded on Cerner.
8. Support the Clinical Office Coordinators with their workload when required.

General:

1. Attend regular team meetings arranged by Team Leader.
2. Deal with patient queries effectively by telephone, letter, and email.
3. As part of a team with other Clinical Office Administrative Coordinators, secretarial/admin cover from Monday to Friday within office hours as agreed with Team Leader. Hours and days to be agreed on successful interview.
4. Have the ability and commitment to work as a team member and be able to adhere to strict deadlines.

Person Specification

Qualifications

Essential

• English GCSE Grade C or equivalent

Desirable

• NVQ level 3 in Business Administration or equivalent

Experience

Essential

• Experience in managing appointments and clinical correspondence
• Experience in handling confidential and sensitive information
• Experience in liaising with multidisciplinary teams (consultants, nurses, admin etc)

Desirable

• NHS experience
• Experience using Surrey Safe Care
• Experience working with waiting lists and patient tracking

Skills

Essential

• Ability to deal with sensitive information
• Ability to work under pressure
• Ability to maintain discretion and maintain confidentiality at all times
• Able to use initiative and judgement in daily tasks
• Good written and verbal communication skills

other

Essential

• Ability to work collaboratively within a team
• Willingness to support colleagues during high workload periods

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Ashford & St. Peter's Hospitals NHS Foundation Trust

Address

St Peter's Hospital

Guildford Road

Chertsey

KT16 0PZ

United Kingdom

Employer's website

https://www.ashfordstpeters.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The post holder will support the management and delivery of the Trust's Estates services, ensuring that estate infrastructure, maintenance activities and capital projects are delivered in compliance with statutory requirements, health and safety legislation, Trust policies and organisational objectives. They will work closely with internal stakeholders and external contractors to maintain safe, effective and sustainable environments for patients, staff and visitors.

Key responsibilities include overseeing contractor performance and ensuring all works are delivered to the required standards, codes of practice, Health Technical Memoranda and legislative requirements. The post holder will act as a Responsible Person, Deputy Responsible Person or Informed Client for designated estates compliance areas, such as water, ventilation, electrical systems, asbestos, gas installations, pressure systems or other specialist engineering services, ensuring the Trust remains legally compliant.

The role supports the development and implementation of estates initiatives, maintenance programmes and capital projects, including the preparation of specifications, obtaining quotations and monitoring project delivery. The post holder will also maintain estates information systems, analyse performance data, coordinate statutory returns and compliance reporting, and contribute to the monitoring of key estates performance indicators.

In addition, the post holder will support the Trust's sustainability and energy management objectives, undertake estate compliance assessments and audits, manage procurement of estates-related goods and services, and participate in on-call arrangements as required. Strong stakeholder engagement is essential, requiring effective communication and collaboration with Trust staff, service managers, contractors and external partners to ensure estates services meet operational needs and deliver value for money.

The post holder will promote a positive team culture, maintain high standards of personal conduct and professional performance, and undertake any other duties reasonably required within the scope and responsibility of the role.

The postholder must have a UK driving licence and their own car.

Right to Work in the UK: This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the legal right to work in the UK at the time of application, as the organisation is unable to support sponsorship for this post.

Person Specification

Transportation

Essential

• Must have a full UK driving licence and their own car

Education and Qualifications

Essential

• Evidence of a good general education / Educated to degree level or HNC/HND plus additional education to degree level in a relevant estates qualification, or able to demonstrate equivalent level of knowledge

Desirable

• Incorporated Membership of relevant professional body such as CIBSE, RICS, CIOB, or IHEEM
• Evidence of relevant continued professional development, gained through either specialist course(s), or specific development experience.

Experience and Knowledge

Essential

• Competent to act as Responsible Person in one or more Estates Maintenance areas
• Significant relevant experience of building or engineering services siteworks or maintenance
• Experience of documentation and protocols necessary in delivering either: Projects of complex nature and/or: Contract management of complex contracts
• Knowledge of Estates health & safety, technical compliance, and risk management
• Knowledge of procurement methods including purchase orders and construction contracts
• Specialist professional knowledge of several estates-related disciplines and functions, with the skills to transfer knowledge to new or less familiar areas of work.
• Experience in a supervisory role in an Estates or surveying role within a complex organisation

Desirable

• Understanding of priorities for health care provision
• Familiar with: UK H&S legislation, Health Building Notes and Health Technical Memoranda, Construction and Maintenance contracts oEstates policies oSupervision of Estates maintenance activities or contracts, and/or Estates project works or contracts
• Experience of working with operational teams to deliver service modernisation improvements
• Experience in working in mental health service user environments
• Experience of managing others, both under direct line management and also those not under direct line management.

Skills and Abilities

Essential

• Good interpersonal skills for development of positive working relationships with personnel outside the direct control of the individual - staff, service users and carers.
• Good communication skills, both written and verbal, at one-to-one level and meetings

Desirable

• CAD skills for building plans. Use of estate databases
• Training skills - sharing knowledge, good negotiating skills
• Good facilitation skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Bath NHS House

Newbridge Hill

Bath

BA1 3QE

United Kingdom

Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

Senior Project Support Officers provide vital assistance to project managers; this role requires a highly organised, dynamic professional who possesses the capability to work on a variety of projects. As an apprentice senior project support officer, you wont only perform routine administrative duties like minute taking rather, your responsibilities will be inextricably tied to the success of the project you are working on. Driving everything forward from planning to implementation, your actions will directly influence the efficiency and cost-effectiveness of the project. This exciting role will lead you to working with a variety of key stakeholders both inside and outside of the Trust and will provide the opportunity to be part of a team that delivers fundamental change to continually improve patient care.

The PMO here at NWAS is filled with friendly, dynamic, supportive and skilled project professionals with a great ethos and drive for delivery. We are very supportive to our apprentices, compassionate and focused on improving patient care with the projects we are delivering. We offer a clear career pathway and are passionate about developing our staff to succeed in their project management journey.

The organisation also places a high emphasis and importance on staff health and wellbeing with a pool of resources available to all staff and a range of support networks aimed at diversity and inclusion.

Regular travel in your own vehicle will be required (subject to Agenda for Change terms and conditions) whilst a reduction in unnecessary journeys via the use of technology will be actively encouraged.

If you possess the experience and skills that we are looking for, care passionately about supporting the delivery of a range of projects and want to play a part in supporting the vital role of the North West Ambulance Service please complete the online application form.

For further details on the apprenticeship qualification, please visit

Business administrator / Skills England

Visa sponsorship is not possible for this role for either candidates or existing employees. This role does not meet the eligibility criteria for Skilled Worker/ Health and Care Worker visas as set out at gov.uk. Graduate visa holders should have no expectation of long-term employment through sponsorship. Additionally, your visa conditions and validity period must allow you to work in the role question and for a suitable period to allow training and execution without requiring sponsorship.

Please ensure that you have read and understood the job description and person specification before applying.

Person Specification

Skills / Competencies

Essential

• Excellent interpersonal skills, able to engage with all levels of hierarchy
• Good verbal and written communication skills including report writing
• Ability to work on own or in a group with minimal direct supervision
• A flexible and methodical approach to work to meet the needs of the role
• Strong IT skills, able to use a wide range of software packages including Visio, Microsoft Project, Powerpoint, Excel - produce spreadsheets/formulas etc
• Excellent organisation skills
• Ability to keep accurate and complete records consistent with best practice policies and procedures

Qualification and Knowledge

Essential

• Maths and English 4-9 (A-C) GCSE or equivalent qualification

Experience

Essential

• Experience of prioritising workload and working to set time parameters

Values and Behaviours

Essential

• Working together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable
• Being at our best - professional and adaptable and takes pride in work
• Making a difference - act with compassion, kindness and integrity towards everyone

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North West Ambulance Service NHS Trust

Address

Broughton

Preston

PR3 5LN

United Kingdom

Employer's website

https://www.nwas.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Diagnosis and treatment of patients

Continuing clinical responsibility for the patients in your charge, allowing for all proper delegation to and training of your staff.

There will be a fixed job plan which will be agreed by the Directorate and Clinical Lead on appointment/.

UHNM supports the responsible use of Artificial Intelligence (AI) to assist in preparing your supporting statement. However, we reserve the right to reject applications where AI has been used in a misleading manner, for example, by implying experience or understanding that the applicant does not possess or where its use is excessive or unfair. If AI has been used to support your application, you must declare this within your submission.

Person Specification

Qualifications

Essential

• Full registration with GMC
• FRCS or equivalent
• Success in Intercollegiate specialty examination or overseas equivalent or specialty accreditation if acquired prior to introduction of such examinations
• Entry on Specialist Register in Urology Surgery (or entry expected within 6 months via CCT from date of interview)Entry on Specialist Register in Urology Surgery via CESR

Desirable

• Other higher degree (PhD, Masters)
• Successful completion of specialist Urology Fellowship

Clinical Experience & Training

Essential

• Clinical training and experience in relevant specialty

Desirable

• Clinical training and experience equivalent to that required for gaining UK CCST in relevant specialty
• Interest in radical prostatectomy

Professional and Multidisciplinary Team Working

Essential

• Experience of supervising junior medical staff
• Attendance at MDT meetings

Desirable

• Experience of Audit management
• Experience of teaching basic clinical skills to undergraduates

Management and Administrative Experience

Essential

• Good leadership skills, communication and interpersonal skills

Desirable

• Experience of Audit management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University Hospital of North Midlands NHS Trust

Address

University Hospitals North Midlands

Newcastle Road

Stoke on Trent

ST4 6QG

United Kingdom

Employer's website

https://www.uhnm.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

To view the main responsibility, please see the attached the Job Description and Person Specification.

Person Specification

Education

Essential

• Degree or equivalent qualification/experience
• Demonstrable knowledge of complaints and NHS procedures

Knowledge and Experience

Essential

• Experience of complaints management and/or working in a customer service environment and knowledge of the incident reporting tabase
• Experience in analysing complaint information and enabling/recommending action to ensure issues are reported on and letter writing
• Evidence of managing workload and ability to prioritise

Skills and attributes

Essential

• Excellent communication and interpersonal skills, including written correspondence, negotiation, listening and stakeholder engagement
• Strong organisational and time management skills, with the ability to prioritise competing demands and meet deadlines independently.
• Ability to manage sensitive and confidential matters, demonstrating professionalism and empathy when dealing with challenging situations.
• Proficient IT skills, including Microsoft Office applications and electronic information systems.

Desirable

• Demonstrate an understanding of Risk and Incident investigation
• Have an understanding of the Duty of Candour process

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

London North West University Healthcare NHS Trust

Address

Northwick Park Hospital

Watford Road

Harrow

HA1 3UJ

United Kingdom

Employer's website

https://www.lnwh.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

• Knowledge of SQL and development languages (e.g. C#, JavaScript, HTML)
• Strong problem-solving and analytical skills
• Ability to manage multiple tasks and meet deadlines Good communication and teamwork skills
• Experience of working with data and systems in a professional environment

Visa sponsorship is not possible for this role for either candidates or existing employees. This role does not meet the eligibility criteria for Skilled Worker/ Health and Care Worker visas as set out at gov.uk. Graduate visa holders should have no expectation of long-term employment through sponsorship. Additionally, your visa conditions and validity period must allow you to work in the role question and for a suitable period to allow training and execution without requiring sponsorship.

Please ensure that you have read and understood the job description and person specification before applying.

Person Specification

Skills / Competencies

Essential

• Effective communication skills - verbal, written, presentational and interpersonal
• Well presented, flexible, positive, resilient, methodical, team player
• Able to participate in the production of clinical business requirements and high level design deliverables
• Proven problem solving approach to live issue resolution
• Able to learn new technologies and IT systems quickly
• Able to extract information and analyse trends
• Excellent attention to detail
• Good problem solving skills
• Ability to deal with people and difficult situations
• Able to manage multiple deadlines and priorities
• Demonstrates an organised approach to work
• Ability to work on own initiative
• Maintains confidentiality when handling sensitive information
• Trustworthy, reliable and conscientious
• Project a professional image
• There is a frequent requirement to use VDU equipment more or less continuously on most days
• Car owner & user (post holder will be required to work across NWAS footprint at short notice)

Qualification and Knowledge

Essential

• GCSE grade 4-9 in English Literature or Language and in Mathematics or equivalent qualifications
• Knowledge acquired to diploma level or equivalent
• Computing or IT qualification
• Evidence of Continuing Professional Development
• Knowledge of SQL
• Knowledge of development languages e.g. HTML, C#, PHP and/or Javascript
• Proficient in the use of Microsoft Applications
• Able to operate all equipment safely and in accordance with Trust policy, procedures and protocols

Experience

Essential

• Significant experience in administrative systems
• Significant experience of administration and office routines
• Experience of troubleshooting and problem solving
• Experience of analysing and presenting data

Values and Behaviours

Essential

• Flexible approach to working and requirement to work unsociable hours in line with the needs of the service
• Working together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable
• Being at our best - professional and adaptable and takes pride in work
• Making a difference - act with compassion, kindness and integrity towards everyone

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North West Ambulance Service NHS Trust

Address

Trust Wide

Trust

L24 8RL

United Kingdom

Employer's website

https://www.nwas.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

MAIN DUTIES AND RESPONSIBILITIES

• Working under the guidance of the referring GP, take referrals from a wide range of agencies, including PCNs, GP practices and multi-disciplinary teams as well as the wider system and occasionally via self-referral.
• Provide personalised support to individuals, their families and carers to empower people to take control of their lives, support low level mental health and promote self-care. Encourage people to live independently and improve their health access and outcomes, as a key member of the PCN multi-disciplinary team.
• Engage and develop trusting relationships by giving people time and focus on what matters to me and taking a holistic approach, based on the persons priorities and the wider determinants of health.
• Co-produce a simple personalised care and support plan to improve health and wellbeing, including introducing or reconnecting people to appropriate community groups and statutory services.
• Manage and prioritise own caseload in accordance with the needs and priorities of individuals on the caseload.
• Maintain a strong awareness and understanding of when it is appropriate or necessary to refer people back to other health professionals/agencies.
• Work with a diverse range of people and their communities, to draw on and increase the strengths and capacity of local community groups, enabling local VCSE organisations to receive social prescribing referrals.
• Work collaboratively with all local partners to contribute towards supporting the local VCSE organisations and community groups to become sustainable.
• Ensure that community assets are nurtured, through sharing intelligence regarding any gaps or problems identified in local provision with commissioners and local authorities.
• Educate non-clinical and clinical staff within their PCN multi-disciplinary teams on what services are available within the community and how to access them.

Role Specific Key Tasks

Education

• Promote all aspects of social prescribing across the PCN, Health & Social Care professionals and the wider system, including its role in self-management, addressing health inequalities and the wider determinants of health.
• Work in partnership with all local agencies to raise awareness of social prescribing and how partnership working can reduce pressure on statutory services, improve health access and outcomes and enable a holistic approach to care.
• Provide referral agencies with regular updates about social prescribing, including training for their staff and how to access information to encourage appropriate referrals.
• Promote low level mental health guidance, signpost to self-help and the most appropriate service.

Referrals

• Receive and action referrals for social prescriptions via agreed systems.
• Manage and prioritise referrals appropriately.
• Redirect referrals, using the agreed protocols, to more appropriate Social Prescribing Link Workers or agencies.
• Be proactive in developing strong links with all local agencies to encourage referrals.
• Support referral agencies to provide appropriate information about the person they are referring.
• Provide appropriate feedback to referral agencies about the people they referred.
• Work closely within the MDT and with GP practices within the PCN to ensure that the social prescribing referral codes are inputted into clinical systems.
• Adhere to data protection legislation and data sharing agreements.

Personalised Support

• Listen to and talk with people and their families about what matters to me by giving people time to tell their stories.
• Be proactive in encouraging equality and inclusion, through connecting with diverse local communities, particularly those communities that statutory agencies may find hard to reach.
• Meet people on a one-to-one basis, making home visits where appropriate within SGPA policies and procedures.
• Build trust and respect with the person, providing non-judgemental and non-discriminatory support, respecting diversity and lifestyle choices. Work from a strength-based approach focusing on a persons assets.
• Be a friendly and engaging source of information about health, wellbeing and prevention approaches.
• Help people identify the wider issues that impact on their health and wellbeing, such as debt, poor housing, being unemployed, loneliness and caring responsibilities.
• Help people maintain or regain independence through living skills, adaptations, enablement approaches and simple safeguards.
• Work with individuals to co-produce a simple personalised support plan to address the persons health and wellbeing needs, based on the persons priorities, interests, values, cultural and religious/faith needs and motivations.
• Identify what individuals expect from the groups, activities and services they are being connected to and what the person can do for themselves to improve their health and wellbeing.
• Where appropriate, physically introduce people to culturally appropriate community groups, activities and statutory services, ensuring they are comfortable, feel valued and respected. Follow up to ensure they are happy, able to engage, included and receiving good support.
• Where people may be eligible for a personal health budget, help them to explore this option as a way of providing funded, personalised support to be independent, including helping people to gain skills for meaningful employment, where appropriate.

Community Asset Development

• Provide a regular confidence survey to community groups receiving referrals, to ensure that they are strong, sustained and have the support they need to be part of social prescribing.
• Support community groups and VCSE organisations to receive referrals.
• Forge strong links with a wide range of local VCSE organisations, community and neighbourhood level groups, utilising their networks and building on whats already available to create a menu of diverse community groups and assets, who promote diversity and inclusion.
• Develop supportive relationships with local VCSE organisations, culturally appropriate community groups and statutory services, to make timely, appropriate and supported referrals for the person being introduced.
• Work collectively with all local partners to ensure community groups are strong and sustainable.
• Work with commissioners and local partners to identify unmet diverse needs within the community and gaps in community provision.
• Encourage people who have been connected to community support through social prescribing to volunteer and give their time freely to others, building their skills and confidence and strengthening community resilience.
• Develop a team of volunteers within your service to provide buddying support for people, starting new groups and finding creative community solutions to local issues.
• Encourage people, their families and carers to provide peer support and to do things together, such as setting up new community groups or volunteering.

Collaborative working

• As part of the PCN multi-disciplinary team, build close working relationships with staff in GP practices within the local PCN, attending relevant MDT meetings, giving information and feedback on social prescribing.
• Seek advice and support from the GP teams and/or identified individual(s) to discuss related concerns (e.g. abuse, domestic violence and support with mental health), referring the patient back to the GP or other suitable health professional if required.
• Work with established VCSE organisations and existing Social Prescribing Link Workers to provide a robust and consistent approach to our Sunderland people.
• Explore ways of working and share good practice and learning across all social prescribing roles within the system.

Data Collection

• Encourage people, their families and carers to provide feedback and to share their stories about the impact of social prescribing on their lives.

Professional Development

• Work with the GP teams and/or line manager to undertake continual personal and professional development, taking an active part in reviewing and developing the roles and responsibilities.
• Adhere to organisational policies and procedures, including confidentiality, safeguarding, lone working, information governance, equality, diversity and inclusion training and health and safety.
• Work with the GP teams to access regular clinical supervision, where appropriate, to enable you to deal effectively with the difficult issues that people present.

Service Development

• Seek regular feedback about the quality of the service and impact of social prescribing on referral agencies.
• Work as part of the healthcare team to seek feedback, continually improve the service and contribute to business planning.
• Contribute to the development of policies and plans relating to equality, diversity and health inequalities.

Leadership

• Be a system leader in the development, delivery and education of social prescribing, ensuring involvement where value can be added.
• Provide role coaching and mentoring for all staff where appropriate.

Other

• Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner.
• Duties may vary from time to time, without changing the general character of the post or the level of responsibility.

Person Specification

Motivation and Skills

Essential

• Ability to identify risk to self and others, Identifying and reporting safeguarding incidents
• Outstanding organisational skills
• Work effectively and collaboratively as part of a team but also autonomously.
• High level and adaptable communication skills across a range of individuals of all ages, backgrounds and cultures with varying social and emotional needs
• Able to respond to challenges with resilience and manage situations calmly and professionally.
• Promote and maintain good working relationships with a variety of external partners.
• Experience of accurately collecting, recording information and data whilst maintaining confidentiality
• Work on own initiative but within constraints of the role
• Provide motivational coaching with the ability to inspire trust and confidence
• Able to work under pressure and emotionally resilient

Desirable

• Understanding the impact of economic and environmental factors on people's health and wellbeing
• Mental Health First Aid

Qualifications

Essential

• Demonstrable commitment to personal and professional development
• Proficient in the use of Microsoft Office applications.
• Qualification or training in motivational coaching, or equivalent experience

Desirable

• PCI Accredited
• qualification in Social Prescribing

Experience

Essential

• Ability to competently use technology and IT systems including word processing, email and the internet to create simple personalised plans with individuals
• Experience of supporting people, their families and carers in a paid or unpaid capacity
• Experience of working in a community setting
• Experience of handling confidential information.
• Experience of collecting and recording information and data
• Experience of supporting people, their families and carers in a paid or unpaid capacity
• Experience of supporting people, their families and carers with low level mental health issues
• Experience of working in a community setting
• Ability to identify risk to self and others, Identifying and reporting safeguarding incidents

Desirable

• Experience of working in or with voluntary organisations or groups in a paid or unpaid capacity
• Experience of working collaboratively with different organisations, building trust, confidence and partnerships
• Extensive knowledge of local services within a Sunderland locality through either living or working within one of the wider Sunderland settings.
• Experience of working with GPs and/or other Health or Social Care providers or knowledge of how systems work Experience of working collaboratively with different organisations, building trust, confidence and partnerships

Other

Essential

• Understands the principles of equality and diversity.
• A firm commitment to CPD
• Full UK driving licence with use of own car
• Ability to travel across Sunderland if required
• Meet DBS standards and Criminal Record checks

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sunderland GP Alliance

Address

North East BIC

Wearfield

Sunderland

Tyne and Wear

SR5 2TA

United Kingdom

Employer's website

https://www.sunderlandgpalliance.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Graduate Operational Management Apprentice will be an integral member of the Aintree University Hospital management community, contributing to operational delivery across a range of services and functions.

Reporting to a General Service Manager and supported by senior operational leaders, the postholder will undertake a structured developmental role designed to build capability in NHS operational management through supervised responsibility, rotational experience and formal learning.

Responsibilities will span service delivery, performance management, workforce coordination, quality improvement, governance activity and operational planning. The role is explicitly developmental; responsibility, autonomy and decisionmaking authority will increase over time in line with assessed competence and formal review.

Completion of the Graduate Operational Management Apprentice Programme does not guarantee appointment to a substantive role. Where suitable vacancies exist, individuals will be supported to apply through open recruitment processes in line with Trust policy.

Person Specification

Qualifications

Essential

• Undergraduate degree minimum 2:2 (any discipline)
• Evidence of academic or professional learning demonstrating analytical ability
• Willingness and ability to undertake a Level 5 Operations / Departmental Manager apprenticeship

Desirable

• Postgraduate qualification (e.g. MSc, MBA, MRes, PGCert/PGDip)

Experience

Essential

• Experience working in a complex, fast-paced organisational environment
• Experience coordinating people, processes, projects or workstreams
• Exposure to operational delivery, service performance, or improvement activity

Desirable

• Experience within the NHS, healthcare, or public sector
• Experience of supporting or delivering change or improvement initiatives
• Experience working with performance or management information

Knowledge

Essential

• Understanding of the role of operations management in service delivery
• Awareness of performance, demand, capacity or workflow concepts
• Awareness of governance, accountability and professional standards in organisations

Desirable

• Awareness of NHS operational pressures and priorities
• Knowledge of quality improvement or change management approaches

Skills

Essential

• Strong analytical and problem-solving skills
• Ability to interpret data and information to support decision-making
• Effective written and verbal communication skills
• Ability to plan, prioritise and manage competing demands
• Ability to influence, engage and build professional relationships

Desirable

• Presentation or report-writing skills

Behaviours

Essential

• Demonstrates behaviours aligned to LUHFT values
• Commitment to equality, diversity and inclusion
• Resilience and adaptability in demanding environments
• Openness to feedback and commitment to continuous development
• Demonstrated interest in a career in NHS operational leadership

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Aintree University Hospital

Lower Ln, Liverpool

L9 7AL

United Kingdom

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Assistant Operational Support Manager will provide comprehensive operational and administrative support to the service, contributing to the effective coordination, delivery and continuous improvement of services. The postholder will work under the direction of senior operational managers and operate within clearly defined delegated authority.

• Support the day-to-day operational running of the service, ensuring effective coordination of activity and timely resolution of operational issues.
• Act as a central point of contact for operational matters, ensuring accurate information flow and appropriate escalation.
• Undertake delegated operational tasks in line with standard operating procedures and agreed processes.Assist in the organisation and coordination of meetings, service activity and action tracking.

• Support the monitoring, reporting and analysis of operational performance, including the collation and validation of data.
• Assist in tracking progress against key performance indicators and service objectives, highlighting risks and issues to senior colleagues.
• Ensure information used to support operational decision-making is accurate, timely and appropriately presented.

• Provide day-to-day supervision and support to administrative or operational staff, as required.
• Support workforce coordination activities, including maintenance of staffing information, rota processes, leave and absence management.
• Promote effective team working and maintain constructive working relationships across multidisciplinary teams.

• Support the implementation and monitoring of governance processes, including data quality, incident reporting and compliance with policies and procedures.
• Contribute to audits, reviews and assurance processes as required.
• Maintain accurate and up-to-date records in line with organisational standards.

• Support the implementation and review of operational processes and standard operating procedures.
• Contribute to service improvement initiatives and projects, including data collection, analysis and tracking of actions.
• Identify opportunities for improvement in administrative and operational processes and escalate appropriately.

• Work collaboratively with clinical, nursing and corporate colleagues to support safe and effective service delivery.
• Communicate effectively with a wide range of stakeholders, ensuring clarity, professionalism and timeliness.
• Support the management team in maintaining effective communication across the service.

This list of duties and responsibilities is not exhaustive and the post holder may be required to undertake other duties commensurate with the grade of the post, as directed by their line manager.

Person Specification

Qualifications

Essential

• Educated to degree level or equivalent experience gained through relevant operational or administrative roles
• Evidence of ongoing personal and professional development

Desirable

• Relevant qualifications in business administration, management, or operational support
• NHS-specific training or qualifications

Experience

Essential

• Experience of working in a busy operational, administrative, or service environment
• Experience of supporting managers with coordination, reporting, or service delivery processes
• Experience of working to established policies, procedures, and SOPs

Desirable

• Experience of providing day-to-day line management or supervision of staff
• Experience of working within the NHS or public sector
• Experience supporting urgent and emergency care or acute services
• Experience supporting performance improvement or service development activity
• Experience supporting workforce, rota, or medical staffing processes

Knowledge

Essential

• Understanding of operational processes and effective service coordination
• Understanding of operational performance standards and their application within NHS services
• Understanding of governance, risk management, and assurance processes
• Awareness of working within delegated authority and escalation frameworks

Desirable

• Knowledge of NHS operational and performance management processes
• Awareness of urgent and emergency care performance standards
• Knowledge of NHS information governance and data quality requirements

Skill

Essential

• Strong organisational and prioritisation skills with the ability to manage competing demands
• Ability to analyse and interpret operational information and identify issues for escalation
• Effective written and verbal communication skills with a range of stakeholders
• Confident IT skills, including use of Microsoft Office and Clinical digital systems
• Ability to work independently within defined parameters and SOPs

Desirable

• GuidanceScore Data handling or reporting skills
• Experience working with BI or performance teams
• Experience preparing reports, briefings, or dashboards
• Experience using NHS systems (e.g. ESR, e-rostering)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Aintree University Hospital

Longmoor Lane

Liverpool

L9 7AL

United Kingdom

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please find attached Job description and Person specification for further information about the role and responsibilities.

Person Specification

Qualifications

Essential

• Degree in health/social care or equivalent qualification/experience
• Registered Mental Health Nurse, Occupational Therapist, or Social Worker

Desirable

• Evidence of continued professional development

Experience

Essential

• Substantial experience of managing a busy caseload or service users with a range of mental health conditions
• Experience of working effectively in a multi-disciplinary team and multi-agency environment

Desirable

• Understanding of Perinatal mental health difficulties
• Experience of clinically supervising junior and unqualified staff and mentoring students

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Surrey and Borders Partnership NHS Foundation Trust

Address

Unither House

Curfew Bell Road

Chertsey

KT16 9FG

United Kingdom

Employer's website

https://www.sabp.nhs.uk/working-for-us (Opens in a new tab)

Job description

Job responsibilities

Main Functions

Named responsibility and professional accountability for the management of a defined caseload including the delegation of tasks to other members of the team.

The post holder will have continuing responsibility for visible leadership which ensures an equitable evidence-based service, which is underpinned by the pillars of clinical governance.

Prescribe within their individual scope of practice in line with V300 qualification and ensure that nurse prescribing is undertaken in a safe, cost effective manner.

Develop a caseload profile, identifying those groups with specific health needs and implement and evaluate programmes of care to target groups taking a case management approach.

Act in accordance with current local Warwickshire Safeguarding Vulnerable Adults and Trust guidelines/policy to protect vulnerable adults.

Act within the NMC Code of Professional Conduct.

Contribute towards ensuring the trust objectives are implemented and to support the Professional Lead in influencing change.

Provide appropriate nursing care to patients on the defined caseloads.

Provide specialist advice appropriate to health and social care to patients, carers, relatives and other agencies.

Participate in the development, training and mentorship of pre-registration students/medical students and staff as required including induction and preceptorship programmes.

To provide assistance with the resolution of complaints within the clinical speciality, or sphere of responsibility.

To attend meetings and deputise for the Specialist District Nurse and/or Professional Lead as required and ensure that information is disseminated within the nursing team.

Assist with the delivery of a comprehensive induction programme for new staff members.

Communication

Demonstrate excellent communication and negotiation skills in situations which may be complex, highly sensitive and emotive. All communication will be underpinned by the principles of data protection, dignity and confidentiality.

Adopt and promote the highest level of verbal, non-verbal, written and electronic communication skills. Be open and honest, act with integrity and uphold the reputation of the profession as directed by the Nursing Midwifery Council (NMC, 2015).

Take responsibility for initiating and/or engaging in open discussion with statutory and voluntary agencies and all members of the wider multi-disciplinary team as appropriate

Ensure effective communication to support continuity of care on transfer between hospital, community, residential and nursing care settings and vice versa.

Analysis and Judgement

Critically evaluate team leadership, operational and project management in the context of observing national and local policy

Promotes and maintains accurate record keeping and conforms to NMC policy and data protection legislation.

Uses resources effectively and being aware of budgetary constraints including ordering of equipment.

Will participate in research and development projects within the clinical field, embracing opportunities to develop knowledge by undertaking further study whilst sharing initiatives with others.

Responsible for communicating and receiving sensitive, complex, and sometimes contentious information, dealing effectively with staff, relatives, and carers whilst ensuring confidentiality. Will use developed persuasive, motivational, negotiating skills, where agreement and cooperation is required. There may be barriers to understanding.

Supporting the Specialist District Nurse, Professional Lead and Quality Matron in the development of audit systems within SWFT to ensure continuing evaluation of clinical practice by facilitating clinical audit programmes and research in line with clinical governance priorities

Planning and Organisational Skills

Supervise and direct work undertaken by other members of the skill mix team on a daily basis.

Direct responsibility for the day-to-day supervision and performance of the district nursing team.

To input statistical information by electronically recording daily activity on EMIS, ensuring each contact/activity is recorded in real time.

Responsible for ensuring that staff are supported in accessing Clinical Supervision

Demonstrate and contribute to a positive team culture which promotes an effective learning environment, facilitation of shared leadership, preceptorship, mentorship, clinical supervision, openness and candour, and provision of an educational environment.

Responsibility for Patient Care

Critically assess, plan, and evaluate evidenced based care interventions to meet contemporary need and improve health to prevent disease in individuals and populations

Take responsibility for the complex and holistic assessment or delegation of planning, implementation and evaluation of care on an individual basis, utilising recognised models and tools, e.g. end of life care and long term conditions.

Diagnostic assessment, routinely utilising patient head to toe examinations in order to diagnose, implement treatment plan, including prescribing, and/or escalating when clinically required and appropriate.

As a District Nurse there will be a need for a varied clinical skill set, including, but not limited to:

End of Life Care - Syringe Drivers and symptom control

Intravenous Therapy

Management of Plural Drains

Wound Care Including complex e.g. Vacuum assisted therapy

Leg Ulcers Including compressions therapy

Continence Management Catheters, Bowel Management

Patient education and training of self-management techniques

Multi Comorbidities and prevention of deterioration management e.g. Heart Failure, Diabetes, Respiratory, Frailty, Dementia

Social prescribing

Named responsibility for the management of a defined caseload and population.

Focuses on the needs of the defined patient groups population, and continues to hold up to date knowledge of public health

Acts as patients advocate where appropriate.

Be proactive in offering health promotion and participate in health promotion activities for a defined caseload.

Utilise health needs assessment for the local population.

The District Nurse will recognise triggers of deterioration/increased need of patients and initiate the Continuing Healthcare/NHS Funded Nursing Care assessment process

To work with the Specialist District Nurse / Professional Lead to ensure performance indicators are achieved, avoiding patient harms and supporting preferred place of care.

Ensuring excellent working relationships and communication links with all stakeholders including acute hospital staff, Local Authorities, Social Care teams and voluntary services as appropriate for patient care.

Policy and Service Development

To take a lead on quality initiatives, including but not limited to Community care Indicators, Hand Hygiene, Saving Lives and IWGC.

Understanding of District Nursing national frameworks, policy and guidance with the ability to interpret and implement at service level

Participate in and contribute to service redesign and policy development to benefit patient care with support of seniors.

Source patients/relatives/carers views and feedback on their experience of SWFT OOHCC services in order to influence and inform future service provision.

To contribute to the implementation and audit of policies, guidelines and procedures ensuring practice is evidence-based and patient centred.

Will undertake Personal Development Reviews (PDR) and relevant development plans for members of the team. Assist in the identification of individual training requirements in line with NMC Revalidation and Pay Progression requirements.

Responsibility for Human Resources

Responsible for the day to day management of band 5 nurses to support the Professional lead direct line management, which includes the following:

To identify workforce planning issues and actively participate in the recruitment, selection and retention of clinical staff.

Ensuring that team members are supported with returning to work following a period of sick leave and ensuring that the sickness management policy is followed at all times, seeking senior support when required

Ensure team members are up to date with mandatory and statutory training

Responsible for Performance Development Reviews for staff within the team.

Contributing to the promotion of team morale and management of conflict within the team by adopting an open and honest approach in order to seek resolve

Supporting and promoting team and self-wellbeing

Professional Responsibilities and Freedom to Act

Interpret national guidance on NMC guidelines

Promote and participate in clinical supervision

Maintain clinical and professional proficiencies, capabilities, behaviours and values in accordance with relevant statutory legislation and guidance relevant to health professionals and their services

Responsibility for Research & Development

Demonstrate a critical approach to identifying, applying, and disseminating research findings relating to community specialist practice.

Ensure standards, protocols and policies are evidence based and applied to practice

Keep abreast of current clinical issues thus always promoting best practice

Critique and use research to inform practice

Complete regular clinical audits and support the Specialist District Nurse / Professional Lead with evaluation and improvement.

General

The post holder will be required to have access to independent means of transport for work purposes to travel across the Trust and to other agencies

The post holder will be unavoidably exposed to challenging working conditions such as travelling during extreme and inclement weather including snow, icy conditions and excess heat.

The Trust endorses the principle of whether people smoke or not is a matter of personal choice but where they smoke is a matter of public concern. The policy on smoking and health protects non-smokers and requires that all Trust premises are smoke free.

Person Specification

Qualifications

Essential

• Registered Nurse (1st Level)
• First level degree in related subject
• Evidence of Continuous professional Development relevant to the field of practice
• Evidence of leadership or management training
• Practice Educator and Assessor Preparation (PEAP) or equivalent qualification

Desirable

• District Nursing Specialist Practitioner Qualification or working towards it
• Coaching CPD

Experience

Essential

• Significant Post registration community experience
• Post registration experience of caseload management
• Experience of Personalised Care Planning and complex patient management
• Ability to take appropriate action to assess and manage risk
• Experience of empowering a positive learning culture for interdisciplinary and interagency teams
• Proven experience of working autonomously in challenging situations

Desirable

• Experience in managing complaints
• Experience in service improvement

Skills

Essential

• Understanding of clinical governance, audit, and risk management.
• Advanced clinical decision-making skills to support patient centred care
• Advanced clinical skills to include a variety of patient conditions and comorbidities
• In-depth understanding of community nursing and long-term condition management.
• Must have excellent prioritisation and time keeping skills
• IT Literate
• Ability to supervise, support, and mentor junior staff
• Ability to work collaboratively across professional and organisational boundaries

Personal Qualities

Essential

• Communicate effectively using a range of skills and strategies with colleagues and people at all stages of life and with a range of mental, physical, cognitive and behavioural health challenges
• Practise autonomously, proactively and innovatively, demonstrating selfawareness, emotional intelligence and openness
• Willingness to work flexibly and travel across the district.
• Excellent role model demonstrating compassion and a patient-centred approach
• Showcases trust values at all times

Other

Essential

• Must have means of own transport and able to drive in variable weather conditions
• Must be a non-smoker during working hours
• Must be willing to undertake Criminal records Bureau Disclosure to Enhanced / Standard level
• Must be legally entitled to work in this country

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South Warwickshire University NHS Foundation Trust

Address

PBT3 Nuneaton Central

Manor Court Avenue

Nuneaton

CV11 5HX

United Kingdom

Employer's website

https://www.swft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The post holder will assist in the production of rosters, ensuring fairness and quality across the rostered staff. The post holder will be expected to review and maintain quality of rosters and the Allocate Healthroster roster system. The post holder will produce various reports from the systems in use within the trust. The post holder will co-ordinate the activities of the team- booking meeting rooms etc and arranging meetings and events. The post holder will gather information to be fed into the system from ESR as each new area goes live and assist in the cleansing and verification of the data. This may include verifying PIN numbers with the NMC and other registration bodies. The post holder may be required to alert HR managers of any governance issues encountered in the absence of senior team members. The post holder would be required to deal with large amounts of data some of which would be of a sensitive nature e.g. payroll information, or sickness absence. To provide system admin logins on Employee Online/Allocate Me for general users and access to Healthroster for roster builders. To provide general system maintenance ensuring high levels of accuracy. To carry out testing of any future versions of the software used.

Person Specification

Qualifications

Essential

• Educated to GCSE/O Level standard/equivalent or higher
• RSA/OCR Typing/Word processing Level 3 or equivalent
• RSA/OCR Audio typing Skills Level 3
• Knowledge of medical terminology
• Secretarial Qualification or equivalent experience

Desirable

• ECDL or equivalent
• Shorthand

Experience

Essential

• Excellent I.T. skills with knowledge and experience of all Microsoft office packages
• Demonstrable experience working in an NHS office environment as a medical secretarial

Skills

Essential

• Ability to communicate professionally at all levels in a helpful courteous manner. First Class Communication Skills
• Excellent Organisation Skills
• Excellent Word Processing and Keyboard Skills
• Ability to organise workload effectively and prioritise to meet deadlines
• Ability to work individually or as part of a team
• Legible handwriting
• Experience or supervising and motivating a team
• Time Management Skills
• Excellent interpersonal and influencing skills

Desirable

• Knowledge of internal PAS system
• Understanding of Trust internal policies as appropriate

Attributes

Essential

• Capability to adapt to most situations
• Eager to learn
• Ability to maintain control of stressful/sensitive situations

Other Requirements

Essential

• Comply with Trust policies and procedures
• Ability to show understanding and appreciation of the need to maintain confidentiality in all matters - Data Protection Act
• Ability and willingness to undergo further training in accordance with the needs of the post

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Aintree Hospital - Fazakerley

Aintree University Hospital Longmoor Lane, Liverpool

Liverpool

L9 7AL

United Kingdom

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please find attached Job description and Person specification for further information about the role and responsibilities.

Person Specification

Qualifications

Essential

• Degree in health/social care or equivalent qualification/experience
• Registered Mental Health Nurse, Occupational Therapist, or Social Worker

Desirable

• Evidence of continued professional development

Experience

Essential

• Substantial experience of managing a busy caseload or service users with a range of mental health conditions
• Experience of working effectively in a multi-disciplinary team and multi-agency environment

Desirable

• Understanding of Perinatal mental health difficulties
• Experience of clinically supervising junior and unqualified staff and mentoring students

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Surrey and Borders Partnership NHS Foundation Trust

Address

Horizon House

28 Upper High Street

Epsom

KT17 4QJ

United Kingdom

Employer's website

https://www.sabp.nhs.uk/working-for-us (Opens in a new tab)

Job description

Job responsibilities

Please find attached Job description and Person specification for further information about the role and responsibilities.

Person Specification

Qualifications

Essential

• Degree in health/social care or equivalent qualification/experience
• Registered Mental Health Nurse, Occupational Therapist, or Social Worker

Desirable

• Evidence of continued professional development

Experience

Essential

• Substantial experience of managing a busy caseload or service users with a range of mental health conditions
• Experience of working effectively in a multi-disciplinary team and multi-agency environment

Desirable

• Understanding of Perinatal mental health difficulties
• Experience of clinically supervising junior and unqualified staff and mentoring students

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Surrey and Borders Partnership NHS Foundation Trust

Address

Berkeley House

11-13 Ockford Road

Godalming

GU7 1QU

United Kingdom

Employer's website

https://www.sabp.nhs.uk/working-for-us (Opens in a new tab)

Job description

Job responsibilities

Please see attached Job Description and Person Specification for details on the main duties and responsibilities.

Please note, there is a requirement for the post holder to be female (Equality Act 2010/breast Screening: Programme overview)

Those shortlisted are strongly encouraged to contact the service and arrange a visit.

Person Specification

Qualifications

Essential

• English and Maths GCSE (grade C or above) or equivalent
• NVQ 2 in healthcare
• EDCL or working towards

Desirable

• NVQ 3 in health care

Experience

Essential

• Proven IT experience
• Experience of dealing with the general public
• Previous NHS experience within Primary Care or Acute

Desirable

• Customer Care experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sandwell and West Birmingham NHS Trust

Address

Sandwell and West Birmingham NHS Trust

Breast Unit, Birmingham Treatment Centre

Birmingham

B18 7QH

United Kingdom

Employer's website

https://www.swbh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Assisting radiographers and radiologists in delivering a high quality efficient and effective radiographic service and demonstrate a professional, caring and responsible approach to patients. This post will involve rotation around all areas of the imaging department in addition to off site imaging centres when required.

Whilst Newcastle Hospitals are a forward thinking and highly innovative organisation, the use of Third-Party Artificial Intelligence (AI) presents a risk to the integrity of our Recruitment & Selection processes. If you use AI, and it poses a risk to the integrity of your individual application or to the recruitment process, we may withdraw your application at any stage of the process.

Person Specification

Qualifications & Education

Essential

• GCSEs in Maths and English (Grade C/4 or above) or functional skills Level 2 or equivalent
• 2 A-levels or NVQ Level 3 in a healthcare related subject or appropriate experience in a clinical healthcare environment

Desirable

• CARE Certificate.

Knowledge & Experience

Essential

• Experience working within the NHS in a patient facing role
• Ability to work to agreed standards and protocols

Desirable

• Knowledge of the Data Protection Act and patient confidentiality
• Knowledge of health and safety policies
• Knowledge of local trust and directorate policies
• Experience in aseptic technique
• Moving and handling training

Skills & Abilities

Essential

• Good communication skills, both written and verbal
• Ability to work as an effective team member
• Basic IT skills

Desirable

• Experience using NHS IT systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Newcastle upon Tyne Hospitals NHS Foundation Trust

Address

Trustwide

317 Trustwide

NE1 4LP

United Kingdom

Employer's website

https://careers.nuth.nhs.uk/why-us (Opens in a new tab)

Job description

Job responsibilities

The main duties are to

• Deal with the incoming correspondence to the practice via letter and email
• Work with the Amina system to ensure correct clinical coding of letters and contact patients accordingly
• Liaise with patients via incoming phone calls to the practice
• Work with our prescription clerk team to ensure patients receive repeat prescriptions in a timely manner
• Work with our other GPs and Care Navigation team to ensure processing of eConsults is completed within designated time frames

Person Specification

Experience

Essential

• Experience in General Practice (primary care) is preferable
• Completion of the General Practice Assistant Programme is desirable but not essential

Qualifications

Essential

• GCSE grade A to C in English and Maths

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Longrove Surgery

Address

Vale Drive Primary Care Centre

Vale Drive

Barnet

Hertfordshire

EN5 2ED

United Kingdom

Employer's website

https://www.longrovesurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Person Specification

Qualifications

Essential

• Relevant professional qualification in a clinical discipline working with babies, children, young people or families.
• Current registration with the relevant statutory or professional body, maintained throughout employment.
• Educated to Masters level or able to demonstrate equivalent senior professional, clinical and leadership experience
• Evidence of recent continuing professional development, including safeguarding, clinical supervision, leadership and quality improvement.

Desirable

• Postgraduate qualification, management qualification or equivalent evidence of advanced leadership development.
• Additional qualification in child development, family work, public health, systemic practice, psychological therapies, nursing, AHP, social work or another relevant child-facing discipline.

Experience

Essential

• Substantial senior clinical and professional leadership experience in services for babies, children, young people and families.
• Experience of working across CAMHS, specialist mental health, community health or related integrated children's services.
• Experience of setting, monitoring and improving clinical and professional standards across multiple disciplines.
• Experience of line managing or professionally supervising senior clinical leaders and supporting multidisciplinary workforce development.
• Experience of presenting assurance, risk and quality reports through senior governance structures
• Experience of leading change across complex services and working with operational, clinical and corporate colleagues.

Desirable

• Experience of professional leadership across both mental health and physical/community children's health services.
• Experience of 0-19 universal services, children's community nursing, therapies, neurodevelopmental pathways or safeguarding partnerships.
• Experience of managing Band 8c or equivalent senior professional leads.

Knowledge

Essential

• Detailed understanding of clinical governance, safeguarding, quality assurance, risk management and regulatory requirements as they apply to children's services.
• Knowledge of professional standards, supervision, revalidation/registration requirements and modern workforce development across non-medical disciplines.
• Understanding of the needs of staff working with children and young people across CAMHS, specialist mental health, community health and 0-19 universal services.
• Knowledge of national policy, inequalities, children's rights, co-production, trauma-informed and family-centred care
• Understanding of quality improvement, audit, research, outcomes measurement and learning from incidents, complaints and patient/carer feedback.

Desirable

• Knowledge of North West London children's services, Ealing Community Partners and Hounslow Community Healthcare.
• Knowledge of commissioning, partnership governance, ICB/local authority interfaces and integrated neighbourhood models.

Skills & Knowledge

Essential

• Able to provide authoritative professional advice across multiple non-medical disciplines while respecting discipline-specific accountability.
• Able to lead through influence across complex matrix arrangements and maintain effective relationships with operational, clinical and corporate leaders
• Able to analyse complex information and provide clear assurance, escalation and recommendations to senior governance forums.
• Able to develop standards, policies, training plans, supervision models and improvement programmes
• Excellent communication, report writing, presentation and facilitation skills, including the ability to manage sensitive, contentious or highly complex issues.
• Able to support staff wellbeing, reflective practice and safe professional decision-making in emotionally demanding children's services

Desirable

• Able to design or chair multi-professional professional forums, standards boards or assurance panels.
• Advanced skills in coaching, restorative leadership, clinical supervision, quality improvement or systems leadership.

POersonal Qualities & Values

Essential

• Visible, compassionate and inclusive leader who role models Trust values.
• Calm under pressure and able to maintain professional judgement in complex and high-risk situations
• Committed to equality, diversity, anti-racist practice, co-production and reducing health inequalities.
• Highly motivated, resilient and able to work independently within an accountability framework.
• Flexible across sites and able to participate in relevant senior leadership arrangements as required.

Desirable

• Evidence of contributing to regional or national professional networks, publications, teaching or conference presentations relevant to children's services.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

West London NHS Trust

Address

Ealing CAMHS

1 Armstrong Way

London

UB2 4SD

United Kingdom

Employer's website

https://www.westlondon.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Leadership/Management

To act as a clinical and professional role model for the nursing and wider multi professional team

To actively lead on and support the development of audit within the nursing team

To deputise for the Lead Nurse and carry out delegated responsibilities as agreed

Clinical

Co-ordinate patients care, investigations and treatments to ensure patients receive appropriate planned care through the network pathways based on patient need whilst achieving cancer targets.

To act as a source of specialist nursing advice and support to patients and their families following a diagnosis of skin cancer.

Responsible for the assessment of patients presenting with symptoms suggestive of disease progression as an independent practitioner and the development of specialist programs of care, providing advice and information in accordance guidelines and protocols.

Provide knowledge and advice on physiological and psychological symptoms to minimise patient anxiety. Provide extensive support and advice utilising advanced communication skills, particularly at times of exposure to distressing or emotional circumstances.

To act as a patient advocate when appropriate, ensuring respect for patient confidentiality, privacy and cultural/ethnic background. To ensure that these standards are met and maintained within the nursing team.

To contribute to the health education of patients ensuring they receive appropriate advice and support to maintain health.

To facilitate high quality, cost effective care through the use of audit, benchmarking and other quality initiatives as determined by the Trust. To initiate changes identified by audit.

To supervise junior colleagues when required.

When trained and in accordance with national, Trust and locally agreed policies and protocols provide nurse led skin surgery clinics.

When trained and in accordance with national, Trust and locally agreed policies and protocols provide nurse led clinics for patients having systemic treatments for skin disease.

To actively participate in the clinical governance and clinical risk agenda within the directorate.

To attend wider departmental meetings.

To provide cover for colleagues during periods of sick leave and planned leave.

To maintain accurate, contemporaneous records of all interventions, care and advice given, updating clinical records in line with the Trusts policies and procedures.

To plan and prioritise own workload and manage time effectively, when working alone or in collaboration with others. Where appropriate, delegate work effectively setting clear parameters of responsibility.

Identify and utilise a network of support services and contact to enable a high standard of care to be given to patients.

Education, Training and Communication

To establish and maintain effective communication systems across Dermatology

To participate in Quality Surveillance Indicators, clinical meetings and educational events.

To develop appropriate training and educational initiatives across acute and primary care staff as necessary.

Through clinical supervision and performance review and develop your learning outcomes and career pathway

To ensure that ones own professional development is kept up to date, in accordance with role and re-validation requirements.

Disseminate research and audit findings through presentation to professional groups and publication.

Advise on protocol and policy development within the department, identify areas for improvement and initiate change.

To attend Professional Nurse Forums, to provide the opportunity to reflect on clinical issues with other senior/specialist nurses.rimary Care Clinicians.

Person Specification

Statutory Registration

Essential

• Active 1st Level NMC Registration RN

Qualifications

Essential

• Professional knowledge acquired through degree or equivalent level of demonstrable professional knowledge

Desirable

• Dermatology experience
• Non-medical prescribing
• Clinical skills

Specials Skills & Knowledge

Essential

• Transferable skills.
• Recognising deteriorating patients and red flags.
• Developing, implementing and evaluating care plans.
• Commitment to continuous professional development.
• Evidence of Working Autonomously
• Leadership experience management of caseloads/delegating workload.
• Support patient Education

Desirable

• Advanced dermatology knowledge.

Special Requirements

Essential

• Ability to work hours flexibly when service needs require.
• Ability to travel independently across sites to fulfil the requirements of the post
• Must hold a UK driving licence

Experience

Essential

• Experience working as a Nurse and working within a Dermatology setting / service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

County Durham & Darlington NHS Foundation Trust

Address

University Hospital of North Durham

North Road

Durham

County Durham

DH1 5TW

United Kingdom

Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To respond to patient comments or complaints regarding any food quality issues and ensure appropriate action is taken

Liaise with all staff regarding any service issues and any changes to Menus on a daily basis

To work with any new starters to the department, demonstrating tasks and methods of work.

Report any maintenance problems or defects within the Kitchen to the Estates Department.

To deal with deliveries on an occasional basis, receiving any deliveries into the department, ensuring correct procedures are carried out in accordance with the HACCP system.

Person Specification

Experience

Essential

• Demonstrate knowledge of bulk cooking
• Give an example
• 1 Year experience

Desirable

• Working as a team
• Knowledge of large scale catering

Experience

Essential

• Minimum 2 years
• Clear communication skills

Desirable

• Basic Food Hygeine
• Allergen awareness
• NVQ Level 1/2

Experience

Essential

• Able to work un supervised

Desirable

• Understanding of HACCAP
• Evidence to support knowledge

Team work

Essential

• Able to work un supervised
• Communicate current legislation

Desirable

• Working as a team
• Explain all aspects of the job advertised

Cooking

Essential

• Be able to demonstrate creation of a menu
• Communicate current legislation

Desirable

• Basic Food Hygeine
• Work well within a large team

Fitness

Essential

• Physically Fit

Desirable

• Understanding of HACCAP

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North Cheshire and Mersey NHS Foundation Trust (WHH)

Address

Warrington

Lovely Lane

Warrington

WA5 1QG

United Kingdom

Employer's website

https://northcheshireandmersey.nhs.uk/ (Opens in a new tab)