Job summary

The Digital Services Business Manager will provide senior leadership and management for the business, financial, workforce, governance and administrative functions that support the effective operation of Digital Services across the St George's, Epsom and St Helier Hospital Group. Working closely with the Deputy Group Chief Digital Information Officer - Digital Infrastructure and the Digital Services Senior Leadership Team, the postholder will lead the development and implementation of robust systems, processes and controls to support effective financial management, procurement, workforce planning, governance, risk management and performance reporting. The postholder will provide specialist advice, support and constructive challenge to senior leaders, ensuring that Digital Services operates in accordance with Group policies, Standing Financial Instructions, statutory requirements and recognised standards of good governance. They will analyse and interpret complex financial, workforce, procurement and performance information, producing clear reports, briefings and recommendations to support effective decision-making. The postholder will operate with a high degree of autonomy and will be required to manage competing priorities, resolve complex issues and communicate sensitive, confidential or contentious information to a wide range of internal and external stakeholders.

Main duties of the job

The postholder will:

• Lead the business management, governance and administrative functions supporting Digital Services across the Group.
• Provide specialist business management advice and support to the Deputy Group Chief Digital Information Officer - Digital Infrastructure and the Digital Services Senior Leadership Team.
• Develop, implement and maintain effective policies, procedures, systems and controls covering finance, procurement, workforce, risk, governance and administration.
• Support the setting, monitoring and forecasting of Digital Services revenue and capital budgets across multiple cost centres.
• Analyse complex financial, workforce, procurement and performance information, identifying trends, risks, variances and opportunities for improvement.

**Please refer to the JD for more details on the main duties of the role***

About us

St George's, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey.Our sites include St George's Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).

After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.

At gesh we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.

Details

Date posted

23 October 2026

Pay scheme

Agenda for change

Band

Band 8a

Salary

£66,274 to £73,496 a year pa

Contract

Permanent

Working pattern

Full-time

Reference number

200-NN-8361479-A&C-Z

Job locations

St George's University Hospitals NHS Foundation Trust

Blackshaw Road

London

SW17 0QT

United Kingdom

Job description

Job responsibilities

Leadership and Business Management

• Lead the development, implementation and continuous improvement of business management systems, policies, procedures and controls across Digital Services.
• Provide specialist advice, support and constructive challenge to the Digital Services Senior Leadership Team.
• Translate strategic priorities into coordinated operational plans, actions, reporting arrangements and deliverables.
• Establish clear standards for the provision of business management and administrative support across Digital Services.
• Maintain oversight of key actions, decisions, deadlines, dependencies and areas of operational risk.
• Work autonomously to resolve complex operational and administrative issues, including situations where there may be limited precedent.
• Support the development and monitoring of directorate business plans, service objectives and improvement programmes.
• Represent Digital Services at relevant meetings and governance forums, as required.
• Deputise for senior leaders in relation to agreed business management, workforce, financial and administrative matters.

Financial Management

• Develop and maintain effective systems for the management and monitoring of Digital Services revenue and capital budgets across multiple cost centres.
• Work in partnership with Finance colleagues, budget holders and senior managers to support effective budget setting, forecasting and financial control.
• Monitor expenditure, commitments, accruals, variances and forecasts, identifying emerging financial pressures and recommending corrective action.
• Receive, validate, interpret and analyse complex financial information, ensuring that reports are accurate, timely and appropriate for their intended audience.
• Present financial information clearly to senior leaders, budget holders and governance forums.
• Support the development and monitoring of cost-improvement plans, efficiency opportunities and financial recovery actions.
• Maintain effective arrangements for cross-charging staff time, equipment, services and other agreed costs.
• Investigate and resolve complex financial discrepancies in conjunction with Finance, Procurement, suppliers and budget holders.
• Ensure that confidential and commercially sensitive financial information is handled appropriately.

Procurement and Commercial Management

• Oversee procurement and purchasing activity within Digital Services, ensuring compliance with Group policies, Standing Financial Instructions and relevant procurement requirements.
• Provide leadership and oversight of purchase-order creation, goods receipting, invoice processing and supplier-payment arrangements.
• Ensure that procurement activity is appropriately authorised, documented, tracked and reported.
• Work with Procurement and commercial colleagues to support sourcing activity, contract renewals and purchasing decisions.
• Support effective contract-management and supplier-performance arrangements.
• Maintain oversight of procurement pipelines, contract milestones, renewal dates and associated commercial risks.
• Identify opportunities to improve value for money, standardise purchasing arrangements and reduce unnecessary expenditure.
• Ensure that complete and accurate records are maintained for contracts, orders, invoices and associated approvals.

Workforce and People Management

• Provide compassionate and inclusive leadership to the Digital Services Administration Team and any temporary staff assigned to the function.
• Set clear objectives and standards, undertake regular supervision and appraisal, and manage individual and team performance.
• Support the personal and professional development of staff through coaching, feedback, training and development planning.
• Promote staff wellbeing, engagement, equality, diversity, belonging and inclusion.
• Coordinate recruitment processes, including vacancy approvals, recruitment documentation, interview arrangements and pre-employment activity.
• Ensure that new staff receive an effective induction and have the information, access, equipment and support required to undertake their roles.
• Oversee the maintenance of accurate workforce records, including establishment information, vacancies, starters, leavers, annual leave, sickness absence and mandatory training.
• Manage and coordinate HealthRoster, on-call arrangements, duty rotas and other workforce-scheduling requirements.
• Ensure that sickness absence is recorded and managed in accordance with Group policy, including the completion of return-to-work discussions.
• Support senior managers with employee-relations matters in conjunction with Human Resources, including attendance, capability, conduct, disciplinary and grievance processes.
• Promote consistent application of Group workforce policies and procedures across Digital Services.

Governance, Risk and Assurance

• Support the effective operation of Digital Services governance arrangements, including the preparation of agendas, papers, reports, decision records and action logs.
• Maintain oversight of Digital Services risks, ensuring that risk descriptions, controls, mitigations, actions, owners and review dates are accurately recorded.
• Work with risk and action owners to ensure that mitigating actions are progressed and that significant or overdue matters are escalated.
• Support the effective use of Datix for the recording, management, investigation and closure of incidents and risks.
• Analyse risk and incident information to identify themes, recurring issues, control weaknesses and opportunities for improvement.
• Coordinate responses to internal and external audit, assurance and information requests.
• Support the preparation and coordination of responses relating to Freedom of Information requests, Subject Access Requests, inquests and other statutory or legal matters.
• Ensure that governance information is accurate, complete, appropriately authorised and provided within required timescales.
• Maintain secure and accessible electronic filing, document-control and records-management systems.
• Ensure that information is managed in accordance with data-protection, information-governance and records-management requirements

Job description Job responsibilities Leadership and Business Management Lead the development, implementation and continuous improvement of business management systems, policies, procedures and controls across Digital Services. Provide specialist advice, support and constructive challenge to the Digital Services Senior Leadership Team. Translate strategic priorities into coordinated operational plans, actions, reporting arrangements and deliverables. Establish clear standards for the provision of business management and administrative support across Digital Services. Maintain oversight of key actions, decisions, deadlines, dependencies and areas of operational risk. Work autonomously to resolve complex operational and administrative issues, including situations where there may be limited precedent. Support the development and monitoring of directorate business plans, service objectives and improvement programmes. Represent Digital Services at relevant meetings and governance forums, as required. Deputise for senior leaders in relation to agreed business management, workforce, financial and administrative matters. Financial Management Develop and maintain effective systems for the management and monitoring of Digital Services revenue and capital budgets across multiple cost centres. Work in partnership with Finance colleagues, budget holders and senior managers to support effective budget setting, forecasting and financial control. Monitor expenditure, commitments, accruals, variances and forecasts, identifying emerging financial pressures and recommending corrective action. Receive, validate, interpret and analyse complex financial information, ensuring that reports are accurate, timely and appropriate for their intended audience. Present financial information clearly to senior leaders, budget holders and governance forums. Support the development and monitoring of cost-improvement plans, efficiency opportunities and financial recovery actions. Maintain effective arrangements for cross-charging staff time, equipment, services and other agreed costs. Investigate and resolve complex financial discrepancies in conjunction with Finance, Procurement, suppliers and budget holders. Ensure that confidential and commercially sensitive financial information is handled appropriately. Procurement and Commercial Management Oversee procurement and purchasing activity within Digital Services, ensuring compliance with Group policies, Standing Financial Instructions and relevant procurement requirements. Provide leadership and oversight of purchase-order creation, goods receipting, invoice processing and supplier-payment arrangements. Ensure that procurement activity is appropriately authorised, documented, tracked and reported. Work with Procurement and commercial colleagues to support sourcing activity, contract renewals and purchasing decisions. Support effective contract-management and supplier-performance arrangements. Maintain oversight of procurement pipelines, contract milestones, renewal dates and associated commercial risks. Identify opportunities to improve value for money, standardise purchasing arrangements and reduce unnecessary expenditure. Ensure that complete and accurate records are maintained for contracts, orders, invoices and associated approvals. Workforce and People Management Provide compassionate and inclusive leadership to the Digital Services Administration Team and any temporary staff assigned to the function. Set clear objectives and standards, undertake regular supervision and appraisal, and manage individual and team performance. Support the personal and professional development of staff through coaching, feedback, training and development planning. Promote staff wellbeing, engagement, equality, diversity, belonging and inclusion. Coordinate recruitment processes, including vacancy approvals, recruitment documentation, interview arrangements and pre-employment activity. Ensure that new staff receive an effective induction and have the information, access, equipment and support required to undertake their roles. Oversee the maintenance of accurate workforce records, including establishment information, vacancies, starters, leavers, annual leave, sickness absence and mandatory training. Manage and coordinate HealthRoster, on-call arrangements, duty rotas and other workforce-scheduling requirements. Ensure that sickness absence is recorded and managed in accordance with Group policy, including the completion of return-to-work discussions. Support senior managers with employee-relations matters in conjunction with Human Resources, including attendance, capability, conduct, disciplinary and grievance processes. Promote consistent application of Group workforce policies and procedures across Digital Services. Governance, Risk and Assurance Support the effective operation of Digital Services governance arrangements, including the preparation of agendas, papers, reports, decision records and action logs. Maintain oversight of Digital Services risks, ensuring that risk descriptions, controls, mitigations, actions, owners and review dates are accurately recorded. Work with risk and action owners to ensure that mitigating actions are progressed and that significant or overdue matters are escalated. Support the effective use of Datix for the recording, management, investigation and closure of incidents and risks. Analyse risk and incident information to identify themes, recurring issues, control weaknesses and opportunities for improvement. Coordinate responses to internal and external audit, assurance and information requests. Support the preparation and coordination of responses relating to Freedom of Information requests, Subject Access Requests, inquests and other statutory or legal matters. Ensure that governance information is accurate, complete, appropriately authorised and provided within required timescales. Maintain secure and accessible electronic filing, document-control and records-management systems. Ensure that information is managed in accordance with data-protection, information-governance and records-management requirements

Person Specification

Knowledge and Experience

Essential

• Significant senior experience of business and service management within a large, complex organisation, including responsibility for financial management, procurement, workforce administration, governance and operational support.
• Extensive experience of managing complex budgets and multiple cost centres, including budget setting, forecasting, expenditure monitoring, invoicing, cross-charging and the interpretation of complex financial information.
• Strong understanding of NHS or public-sector governance, financial controls, procurement requirements, workforce processes and regulatory obligations, with experience of working effectively with senior leaders and corporate functions.

Skills and Abilities

Essential

• Highly developed communication, influencing and relationship-management skills, with the ability to present complex, sensitive or contentious information and secure the engagement and compliance of senior leaders and stakeholders.
• Proven ability to develop, implement and assure policies, processes and systems that support effective financial control, procurement, workforce management, risk management, governance and operational delivery.

Values

Essential

• Demonstrates a strong commitment to NHS and organisational values, public service, quality, accountability and the effective stewardship of resources.
• Actively promotes and role models equality, diversity, inclusion and belonging, ensuring inclusive and equitable practices across teams and services.
• Demonstrates compassionate and inclusive leadership, supporting staff wellbeing, engagement, performance, development and continuous improvement.

Person Specification Knowledge and Experience Essential Significant senior experience of business and service management within a large, complex organisation, including responsibility for financial management, procurement, workforce administration, governance and operational support. Extensive experience of managing complex budgets and multiple cost centres, including budget setting, forecasting, expenditure monitoring, invoicing, cross-charging and the interpretation of complex financial information. Strong understanding of NHS or public-sector governance, financial controls, procurement requirements, workforce processes and regulatory obligations, with experience of working effectively with senior leaders and corporate functions. Skills and Abilities Essential Highly developed communication, influencing and relationship-management skills, with the ability to present complex, sensitive or contentious information and secure the engagement and compliance of senior leaders and stakeholders. Proven ability to develop, implement and assure policies, processes and systems that support effective financial control, procurement, workforce management, risk management, governance and operational delivery. Values Essential Demonstrates a strong commitment to NHS and organisational values, public service, quality, accountability and the effective stewardship of resources. Actively promotes and role models equality, diversity, inclusion and belonging, ensuring inclusive and equitable practices across teams and services. Demonstrates compassionate and inclusive leadership, supporting staff wellbeing, engagement, performance, development and continuous improvement.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St George's University Hospitals NHS Foundation Trust

Address

St George's University Hospitals NHS Foundation Trust

Blackshaw Road

London

SW17 0QT

United Kingdom

Employer's website

https://www.stgeorges.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

St George's University Hospitals NHS Foundation Trust

Address

St George's University Hospitals NHS Foundation Trust

Blackshaw Road

London

SW17 0QT

United Kingdom

Employer's website

https://www.stgeorges.nhs.uk/ (Opens in a new tab)

Job summary

We are recruiting a band 6 community practitioner (ideally a nurse due to the demands of the role) to work within the beautiful rural location of North Northumberland. Community Team Treatment Team.

Whilst our setting is rural you will be working within an established, welcoming, multidisciplinary clinical team which will ensure you never feel isolated. Proudly our team received a mayor award this year and are recognised for making a real difference for those we are supporting.

We are looking to recruit an enthusiastic, adaptable, caring and compassionate Community Practitioner with excellent interpersonal and communication skills to work as part of our multi-disciplinary team offering assessment and treatment to clients experiencing complex and severe mental health difficulties.

Responsibilities will include the assessment and treatment of people experiencing mental health difficulties, both severe and enduring conditions alongside emotional and complex needs pathways. You will be expected to work closely with families and other professionals/ across multiple organisations.

The role requires an element of autonomous working and leadership skill and you must be able to demonstrate a strong commitment to the delivery of high quality, safe and effective care and treatment.

You will receive regular supervision both on an individual basis and in a group setting and will work closely with other CNTW services and local agencies.

Main duties of the job

Completing assessment of clients' needs and identifying collaborative treatment plans.

Deliver various evidence based psychological therapies both individually and in a group setting.

Support the wider team in ensuring the provision of excellent standards of care.

Have a good understanding of pharmacological approaches to treatment.

To work together with clients and their families through the journey of care. You will be expected to develop your skills and the team has access to excellent training opportunities.

To maintain effective working relationships with other teams in CNTW and external agencies.

To support with the implementation of Community Transformation agenda.

Working collectively with the team in maintaining individual and team wellbeing.

About us

We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.

Job summary

Are you seeking an opportunity to join an innovative and established Neonatal Community Outreach Team and to be part of a team, that supports the transition of babies & their families, from early stages of discharge planning to home.

We are proud to provide a high quality community outreach service to babies & families within the Stoke On Trent and Staffordshire postcodes.

We are proud to support babies who require home oxygen, feeding support and home phototherapy and be there to support babies & families in the home setting.

If you are seeking a new challenge and would like to be part of the development of this team, then please apply.

Main duties of the job

The Senior Clinical Nurse within the Neonatal Community Outreach Team (NCOT) will support the NCOT Senior Sister and Senior Neonatal Nursing & Consultant Teams in the delivery of the NCOT Service

The role of the Senior Clinical Nurse is to be clinically creditable in the delivery of general and specialist services that are delivered within the NCOT service.

The Senior Clinical Nurse will work closely with the Senior Sister in the delivery of evidence based practice; ensuring patients receive safe and effective patient care that is delivered in the home setting and will ensure they work within the Directorate & Trust safety agenda, whilst matching parent and family expectations.

The NCOT Senior Team will work in close partnership with the Neonatal Intensive Care Unit to ensure all babies and their families receive a high quality and safe service and will be involved in developing care pathways, guidelines and policies for the NCOT Service in accordance with local and national guidance

About us

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Job summary

"If you are passionate about emergency nursing, come and join our friendly team," says Lead Nurse, Elvira. "We have great learning and development opportunities to suit your career development."

A secondment opportunity has arison for anyone interested in dipping their toe in Emergency Care. We are recruiting Band 5 Registered Nurses in our Emergency Department at Harrogate Hospital.

You will have the opportunity to provide solutions to new innovative ways of working and support moving the service forward with the Emergency Care Team, whilst increasing your own knowledge and experience.

We offer excellent opportunities for all our Registered Nurses to train in TARTS, TNCC, ALS & EPALS. We also support all registered nurses to complete the Child in the Emergency Department Modules through Leeds Beckett University.

We have a dedicated Practice Educator who offers in house training and support tailored to your requirements.

Main duties of the job

"I love working here -- the staff and management are incredibly supportive," says Inga, a Registered Nurse who qualified last year following her final student placement in our Emergency Department.

We are currently seeking Registered Nurses with a minimum of two years' post-registration experience in an acute or emergency setting. Applicants should be confident and competent in:

• Assessing, planning and delivering care to acutely unwell adults and children, as well as patients presenting with minor injuries.

• Prioritising care based on the critical nature and severity of each patient's condition.

• Applying strong clinical knowledge, critical thinking and attention to detail to undertake comprehensive patient assessments, gather medical history and personal information, and escalate immediately to medical staff when life-threatening concerns arise.

• Thriving in a fast-paced, high-pressure clinical environment, maintaining accuracy and professionalism at all times.

• Being proactive and able to use your own initiative to respond effectively to rapidly changing clinical situations.

Shift Patterns:07:00-19:30, 12:00-00:00, 14:00-02:00, 19:00-07:30You must be able to work a combination of these shifts.

About us

Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate and the local area, as well as across North Yorkshire, Leeds and parts of the North East.

At HDFT we provide outstanding care to both our patients and our staff and we value Kindness, Integrity, Teamwork and Equality. If you're looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients' lives, HDFT could be the place for you!

We offer colleagues:

• A supportive culture so colleagues can bring their whole selves to work.
• Staff Recognition - as well as regular appraisals, we recognise achievements with our Making a Difference & Team of the Month Awards, along with annual Colleague Recognition Awards.
• Employee Support and wellbeing - we offer a wide range of staff benefits including an Employee Assistance Programme, counselling service and a fast-track Physiotherapy service.

Please note:

• Due to high levels of interest, posts may close early if we reach a sufficient number of applications
• Visa sponsorship is only available for certain roles. Please ensure the role you are interested in meets the criteria for a visa before submitting your application.
• Please also be aware that the Trust does not offer relocation packages for Agenda for Change roles.
• Please note this is for a fixed term contract and not a permanent position.

Job summary

• Provide authoritative IT professional advice & guidance to Trust staff

• Be a lead IT expert with regards to the support, build, configuration & deployment of the Trust's business critical server, storage area network (SAN) & Cloud technologies
• Manage & resolve diverse & at most times complex technical issues
• To own & close out Business as Usual supports tickets escalated from the service desk quickly & efficiently.
• To investigate infrastructure problems that have been escalated by second level support staff (Desktop Team) & after analysing the impact on the Trust users, take the necessary steps to ensure that all loss of IT services especially those of a clinical nature, are resolved within as short a time span as possible.
• Be responsible for the security, optimisation, availability, storage, backup & retrieval & general safe keeping of all the Trusts electronic data in line with the IT Security Policy, the General Data Protection Regulations, Data Protection Act & the Freedom of Information Act.
• Manage the design, specification, installation & configuration of new server, storage. network security and Cloud technologies to the Trust standard
• Direct, attend & participate in project meetings & related activities & play a role in ensuring that infrastructure aspects of projects are actively managed

Main duties of the job

The post holder will have responsibility for the Trusts business critical server, storage area network (SAN) infrastructure and Cloud technologies for the University Hospitals of North Midlands. Using their extensive knowledge of IT systems to deliver a third line of support for all Trust IM&T Services and to cascade high level specialist technical knowledge and advice to a wide range of people at all levels within the Trust in the form of training, documentation and Trust wide procedures. The post holder will provide infrastructure consultancy services as needed across all areas of IM&T to ensure operational effectiveness of systems, and to enhance systems in line with the needs set out in the Trusts IM&T and NHS Digital strategies, ensuring that adequate security and safeguards for Trust information and infrastructure are in place at all times. There is a responsibility to perform research into new and upcoming technologies in order to determine their impact or possible enhancement of planned or existing IT Services. The post holder will manage small to medium sized projects and provide technical input to large scale IT projects.

About us

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. We serve around three million people and we're highly regarded for our facilities, teaching and research. The Trust has around 1,450 inpatient beds across two sites in Stoke-on-Trent and Stafford. Our 11,000 strong workforce provide emergency treatment, planned operations and medical care from Royal Stoke University Hospital and County Hospital in Stafford.

We are the specialist centre for major trauma for the North Midlands and North Wales. We have put together a wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their potential. Our goal is to be a world-class centre of achievement, where patients receive the highest standards of care and the best people come to learn, work and research

Investing in the health and wellbeing of our staff is really important to us. We offer a range of options for our staff to help maintain a good work-life balance including full time, part time hours and bank hours. We are also committed to offering flexible working wherever we can and where relevant to the role and the service, agile working. You can select your preferences upon application.

Job summary

Do you like to be busy at work, challenged to get things done and able to multitask? We have just the role for you.

You will need to be:

Flexible, Quick thinking, Patient and Tolerant, Resilient

Whittucks Road is a mental health Inpatient Rehabilitation Unit in Hanham who are looking for an enthusiastic, proactive administrator seeking a diverse and challenging role.

You will need to be organised, able to prioritise your workload, and work under pressure. You will have previous experience of a range of administrative skills and able to use Microsoft Office applications confidently. There will be elements of customer service, problem solving and the need to be flexible to meet team demands.

You will have empathy and compassion for people who are experiencing mental health problems and a degree of resilience as you will be working in an in-patient environment and need to be confident to speak with patients their families or carers (face to face). You will also be communicating with a wide range of health and social care professionals. The post holder will be based in the nursing office where patients attend daily.

If you are someone who is able to work well under pressure, while remaining calm in challenging situations, has a friendly, positive nature and enjoys working in a supportive team, we would like to hear from you.

Main duties of the job

The duties of a Clinical Service Administrator is to provide admin support to the ward clinical team and managers, helping to make their working day easier.

A typical day will vary, however might include daily administrative tasks such as greeting visitors/family, handling incoming telephone calls, updating patient files and dealing with confidential information, admissions and discharges, ordering stationary and clinical/ward stock supplies and non-stock ordering using the appropriate software packages. Arranging meetings/ward rounds, using and occasional minute taking as required. Liaising with ward managers/staff and a wide range of people to include patients, families, staff, GPs and other healthcare and socialcare professionals. There is a wide range of electronic systems used within AWP, so an aptitude for processes would be useful.

This is a varied, busy role and requires the post holder to be flexible, boundaried and able to adapt to constant changes in workload. You will have the opportunity to attend numerous training courses and will have regular peer and formal supervision from the Lead Administrator and an annual appraisal.

About us

We are the lead provider of healthcare for people with serious mental illness, learning disabilities and autism across Bath and North East Somerset (BaNES), Swindon and Wiltshire, and Bristol, North Somerset and South Gloucestershire.

We aim to provide High Quality, Compassionate Care everywhere, every day. This means our services will be safe, clinically effective and provide a positive all round experience for our patients, families and carers. And we believe passionately in treating everyone with kindness, respect and empathy.

Key to this is providing a supportive and safe environment for our 4,000 staff where we all feel welcome and able to do the best we can for those we support. Our staff and teams work incredibly hard delivering services across more than 90 locations, covering 2,200miles, to more than 1.8million people.At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

Job summary

Fixed-Term until 31st March 2027 | Full Time |

An exciting opportunity for an experienced Programme Manager to support the mobilisation and delivery of the new regional Children's and Young People's Gender Service. Working with stakeholders across the Trust and partner organisations, you will coordinate complex workstreams and lead the implementation of this innovative NHS service, ensuring key objectives are delivered to agreed timescales.

NHS Children and Young People's Gender Service

Sheffield Children's is developing a new Yorkshire-based regional centre for the NHS Children and Young People's Gender Service, joining an established national network of centres recommended by the Cass Review (2024). The service provides specialist care for children and young people questioning their gender or experiencing gender-related distress.

Care is holistic, person-centred and evidence-informed, delivered through a multidisciplinary approach that supports the young person and their families and carers in a safe and inclusive environment. The service aligns with Sheffield Children's purpose of creating a healthier future for children and young people.

Main duties of the job

• Lead and coordinate the mobilisation and implementation of the new regional Children's and Young People's Gender Service.
• Manage complex workstreams across estates, finance, HR, digital, communications and clinical teams.
• Develop and maintain programme plans, ensuring delivery against agreed timescales, milestones and objectives.
• Identify, manage and escalate risks, issues and dependencies to support successful programme delivery.
• Build effective relationships with stakeholders across the Trust, NHS England, Integrated Care Boards and partner organisations.
• Produce regular progress reports and provide assurance to senior leaders and governance groups.
• Lead and support transformational change, service improvement and the implementation of best practice.
• Analyse performance information and programme outcomes to inform decision-making and continuous improvement.
• Represent the programme at internal and external meetings and contribute to regional and national working groups.

About us

At Sheffield Children's, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are Outstanding Patient Care, Brilliant Place to Work, and Leaders in Children's Health.

We work with partners across local, regional, and national levels to deliver physical and mental healthcare in both acute and community settings. Many of our clinicians are nationally and internationally recognised for their expertise.

We're proud that 73% of colleagues would recommend Sheffield Children's as a place to work, placing us among the top five NHS trusts in England and the top-ranked trust in the North East and Yorkshire in the latest NHS Staff Survey.

Our nearly 4,000 colleagues bring our CARE values of Compassion, Accountability, Respect, and Excellence, to life every day, creating a kind, welcoming environment where patients and families feel safe and supported.

As we approach our 150th anniversary in 2026, we're excited to keep building our leadership in children's health, improve experiences for patients and staff, and focus on our communities and population health.

We also offer excellent benefits to support your wellbeing, with generous annual leave and pension schemes, health and wellbeing programmes, and exclusive discounts helping you thrive at work and beyond.

Job summary

Are you looking to step up into a leadership role? Or do you want a change of pace in your admin work?

We are currently seeking a Administrative Manager to join our team.

In this role, you will provide essential administrative support to the District Nursing and Community Therapy teams in the North and North East of Oxfordshire.

Yourmain focus will be ensuring the service runs efficiently and is well-organised, while also collaborating with Operational Managers and Admin Leads to support the development and modernisation of clinical services and administrative processes.

This isa excellent chanceto contribute to the smooth delivery of healthcare services in the locality. Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible.

Applicants must have a full valid driving licence and have access to a vehicle for work. Adjustments can be considered in line with the Equality Act 2010 where required.

Main duties of the job

• Play a key part in supporting the safe and effective management of the District Nursing and Community Therapy teams in Oxfordshire.
• Oversee and supervise all administrative staff within the locality, ensuring the delivery of a high-quality, efficient administrative service to the team.
• Contribute to the ongoing development of the service, working closely with Operational Managers, Team Leads, and Admin Leads to drive improvements and support the development of the services.
• Lead in the provision of efficient, effective, and flexible comprehensive administrative support to Locality Teams.
• Suggest and make recommendations for improvement to existing administration procedures.
• Responsible for the day-to-day management of the Admin Leads, the organisation of effective clinical management systems, patient-centred practices, health and safety procedures and administrative processes.
• Ensure that appropriate documentation is maintained on EMIS as recorded by the administration teams.To ensure data relevant to this role is collected, recorded, and audited in a timely manner and reported to the Team Leads and Operational Managers as appropriate.
• Responsible for the training and ongoing management of all administrative staff to undertake this work.

About us

Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the "candidate guide to making an application" and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.

As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible.

Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"

Our values are:"Caring, safe and excellent"

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:

• Excellent opportunities for career progression
• Individual and Trust wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount
• Pension scheme
• Lease car scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff accommodation (waiting lists may apply)
• Staff networking and support groups

Job summary

We are looking for an exceptional individual with strong management skills to join our team as an Assistant Service Manager for Gynaecology services at the Chelsea and Westminster site.

The successful candidate will be highly organised and adaptable, have proven NHS experience and service improvement skills and be able to manage changing and complex priorities effectively. They will have the ability to use their own initiative and communicate effectively at all levels.

The Assistant Service Manager is responsible for the effective operational, business and performance management of the assigned specialties. The Assistant Service Manager will work in partnership with the Heads of Clinical Services and Senior Nursing Teams for the specialties. The post holder will be a key member of the Divisional Management Team, and will work closely withwider operational and clinical teamsto ensure the delivery of key performance indicators for the division as well as having direct operational responsibility for a portfolio of services within the Directorate.

Main duties of the job

• Responsible for the delivery of high quality and efficient patient services in defined clinical areas.
• Support the Service Manager and the Service Directors with the operational management of the services.
• Work closely and in partnership with other services within the Trust, in particular the nursing teams; clinical teams; and patient access to achieve agreed performance, productivity targets and clinical quality indicators.
• Assist the Service Manager and the Service Directors in the delivery of objectives across the Directorate as well as directly managing mutually agreed projects and service improvement initiatives.
• Where appropriate, the Assistant Service Manager will work on mutually agreed projects as delegated by the Service Manager.
• Ensure that line management of his or her staff is undertaken professionally and that each member of staff has an appraisal and development and training plan consistent with Directorate, Division and Trust objectives.

About us

Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.

We are committed to equal opportunities and believe that diversity drives innovation and excellence. As part of our dedication to equity, we actively welcome applications from individuals from the global majority, veterans and underrepresented communities. We value the unique perspectives and experiences that diverse teams bring and are committed to creating an environment where all voices are heard, respected, and empowered to succeed."

If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.

Job summary

We are looking for an enthusiastic and highly motivated Senior Occupational Therapist to join our Integrated Network Teams (INT) in Weston and Worle.

If you are passionate about delivering high-quality, person-centred community therapy, improving quality of life, preventing unnecessary hospital admissions, and supporting rehabilitation in the home, we would love to hear from you.

Our Integrated Network Teams are innovative, forward-thinking services providing rehabilitation and support directly in people's homes and communities. You'll play a key role in maximising independence, supporting safe hospital discharge, preventing admission, and enabling long-term self-management so people can live well in their own homes.

In return, we are fully committed to your development. You will have the opportunity to build advanced community-based clinical skills, strengthen your multidisciplinary working, and develop your leadership, supervision, and service development capabilities.

You will be part of a friendly, supportive and dynamic multidisciplinary team, working alongside Physiotherapists, Nurses, Community Specialist Practitioners, Support Workers and Administrators.

We offer a flexible, responsive service operating 7 days a week with extended hours, supporting a healthy work-life balance while meeting the needs of our community.

We are advertising for 2 positions:

1 x 6 month fixed term contract to cover maternity leave (30 hours pw)

1 x permanent position (30 hours pw)

Main duties of the job

Initial holistic assessment, implementation and evaluation of programmes of care for patients who are acutely and chronically unwell; often with complex needs.

Use clinical reasoning skills to assess, plan, implement and evaluate, patient- centred intervention programmes using an evidence-based practice approach, promoting high quality and harm free care

Responsible for proactive service and own caseload management

Responsible for allocation of work and efficient service/team coordination

Develop and maintain strong, communicative working relationships to prevent avoidable admissions and facilitate timely discharges.

Collaborate and negotiate with service users, carers and family in identifying achievable goals as part of the overall care plan to maximise quality of life and independence.

Facilitate appropriate referrals to other services based on your assessment

Assess and arrange the provision of equipment within scope of practice; reporting any issues

Take responsibility for the development of other members of the INT including peers, junior staff, and students

Maintain accurate, informative and legal records

Actively participate in training; this may involve assisting in the delivery

Identify risks and act accordingly to minimise risk to self, colleagues and service users

About us

Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make arealdifference in our community, surrounded by teams who value your unique ideas.

We are Sirona care & health - England's largest provider of Adult's and Children's Community Services and we'd love for you to join us in Bristol, North Somerset or South Gloucestershire.

Agenda for Change Salary, full NHS benefits, 27+ days' annual leave, and participation in the NHS Pension Scheme - just a glimpse of the benefits you'll receive.

We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation.

We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve.

Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different - we create development opportunities forallour colleagues and apprentices.

Interested? View our benefits leaflet which you can find attached to this vacancy.

Job summary

We're looking for a qualified Education Mental Health Practitioner (EMHP) to join us in our Oxfordshire Mental Health Support Teams!

We have a vacancy in our central MHST team and we're looking a person who is enthusiastic and motivated to join our teams to deliver the best outcomes for children, young people and their families in the Oxfordshire area.

PLEASE note that this is not for the EMHP trainee place.

Main duties of the job

In this role, you'll work as an autonomous responsible practitioner and within the scope of your local job description, to engage in:

• Delivering evidence-based intervention for children and young people in education setting with mild to moderate mental health problems.
• Supporting schools with their whole school approach to mental health e.g. assemblies, workshops.
• Supporting/facilitating staff in education settings to identify and, where appropriate, manage issues related to mental health and wellbeing.
• Helping children and young people within these settings who present with more severe problems to access more specialist services.

Please refer to the job description attached for a comprehensive list of duties.

About us

Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible

Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"

Our values are: "Caring, safe and excellent"

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:

• Excellent opportunities for career progression
• Access to tailored individual and Trust wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount across a wide range of shops, restaurants and retailers
• Competitive pension scheme
• Lease car scheme
• Cycle to work scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff accommodation (please note waiting lists may apply)
• Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Job summary

Are you an experienced administrator looking to take the next step in your career?

Would you like to play a part in helping to improve the mental health of children and young people in Buckinghamshire?

If so, we would like to hear from you. We are looking for a motivated, enthusiastic and well-organised Administrator to join our Buckinghamshire Child and Adolescent Mental Health Services (CAMHS) Single Point of Access team.

This is an administrative role where you'll be working alongside administrative and clinical staff, processing referrals, dealing with confidential and sensitive information, taking calls and formatting and sending correspondence to young people and families across Buckinghamshire.

Main duties of the job

SPA serves as the "front door" to Buckinghamshire CAMHS, so you will have excellent communication skills to liaise with parents, professionals and young people about incoming referrals.

We are passionate about delivering high quality, timely treatment and advice to young people and their families. You will gather and input data from new referrals in order to support SPA to continue to deliver and improve this care.

The team receives, at times, a high volume of requests and referrals, so a successful candidate will be solution-focused, calm, kind and responsible, have excellent written and verbal communication skills, with strong IT skills, particularly in Excel, Outlook and MS Teams.

You will work from our office at the Sue Nichols Centre in Aylesbury.

About us

Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible

Our vision is that no matter who you are or where you are, you will tell us that you receive:"Outstanding care delivered by an outstanding team"

Our values are:"Caring, safe and excellent"

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:

• Excellent opportunities for career progression
• Access to tailored individual and Trust wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount across a wide range of shops, restaurants and retailers
• Competitive pension scheme
• Lease car scheme
• Cycle to work scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff accommodation (please note waiting lists may apply)
• Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Job summary

Cricklewood General Practice is looking for a Salaried GP to join our clinical team.

• 3 days a week: Wednesday, Thursday and Friday, 10:30 to 19:00
• An active role in women's health, including improving breast and cervical screening uptake and running menopause and HRT clinics
• 15-minute appointments as standard
• Document triage handled by the clinical and administrative team
• £11,000 per weekly session a year

Benefits:

• NHS Pension Scheme
• Contractual sick pay above statutory from six months' service
• Indemnity paid
• Six weeks' annual leave, pro rata
• Paid study leave
• CPD support
• Laptop for remote working
• Flexible and part-time working
• Skilled Worker visa sponsorship, where eligible

For enquiries, email [email protected].

Main duties of the job

You will provide NHS general medical services to the practice's registered patients: face-to-face, telephone and video consultations, online consultation review, home visits, prescribing, and actioning results, letters and reports.

A major part of the role is women's health: running menopause and HRT clinics and improving breast and cervical screening uptake for our local population.

You will work with nurses, advanced nurse practitioners, pharmacists and the administrative team to deliver QOF, enhanced services and contract KPIs.

About us

Cricklewood General Practice is an NHS GP practice in north west London, based at 7 Oaklands Road, NW2.

Our team brings together GPs, advanced nurse practitioners, pharmacists, practice nurses, healthcare assistants, and administrative and reception staff.

We are a small team, so work is visible and decisions are made quickly. We look for people who take ownership, work well with colleagues and care about giving patients a good experience.

Job summary

Fixed Term 12 Months

Are you a Consultant Psychiatrist looking for a new and exciting opportunity to be a clinical leader at the forefront of shaping mental health services? AWP is a large mental health Trust dedicated to the delivery of high quality clinical care. We are an exciting and innovative NHS organisation with performance and service improvement high on our agenda. We are seeking a Consultant Psychiatrist to join the Intensive Service team in Swindon. This post has arisen due to the current incumbent relocating. The successful candidate will join a dynamic and supportive group of consultants already practicing in the locality. We are also recruiting into a Specialty Doctor post to support the Consultant in the team. The post holder will be expected to work in a flexible manner with a dynamic team whilst continuing to develop professionally.

Please refer to the accompanying job description for full details on the roles and responsibilities of this post.

Main duties of the job

The Consultant will deliver direct interventions to service users at a level of intensity according to need including those service users who require an assertive approach who are difficult to engage. This will include on-going assessment, diagnoses (including review and clarification) and treatment of mental and physical health needs. o The Consultant will supervise the medical team that provides medical care and act as Approved Clinician for service users in collaboration with other teams and Consultants. Avon and Wiltshire Mental Health Partnership Trust Page 7 of 22 o They will be responsible for the mental health care of service users in line with new ways of working, monitoring and evaluating service delivery and care through regular reviews. o The post holder is expected to collaboratively work with the inpatient teams to provide dedicated lead Consultant input to acute care services coordination, by meeting the needs of service users and enabling timely access to inpatient services, or recovery services, ensuring the CPA planning and aftercare arrangements are in place. o The post holder will participate in gate keeping, attend MHA assessments where appropriate, and facilitating CTO discussions.

About us

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust) a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care. We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset. Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care

Job summary

North London Partners Shared Services (NLPSS) is leading the change, bringing together 10 Trusts to redefine user experience and innovative service delivery across London. Our vision is simple: "Excellent patient care through an outstanding employee experience." And to achieve this, we need exceptional individuals like you, who are innovative, creative and caring.

We are currently looking for a passionate and dynamic ESR administrator to join our Employment Services team. . You'll be part of a team responsible for keeping our ESR system accurate and up to date for some of the largest NHS Trusts in London and have the autonomy to excel in your role with the support of our technology and recruitment centre of excellence.

What we're looking for:

• Exceptional organisational skills
• Strong communication abilities
• A genuine passion for recruitment
• Excellent customer service skills
• Excellent attention to detail

Your workplace will be the vibrant Enfield Civic Centre Site, where innovation and collaboration thrive.

Ready to make a difference? Join us at NLPSS and be part of a team that's shaping the future. Apply now and let's redefine excellence together!

Please note, this role is based at The Enfield Civic Centre Site, with at least 3 days to be worked in the office. For the duration of the training, the post holder is required to be in the office 5 days.

Main duties of the job

The post holder will provide a high quality, responsive, streamlined service to managers and employees within the trust which includes:

• Data Entry (Both numeric and non-numeric) into Oracle system
• Ensuring that Managers and Employees are provided an accurate and quality service.
• Ensuring that all administrative KPI's are adhered to.
• Working within the policies and procedures, ensuring that audit requirements are met at all times and deadlines are strictly adhered to.
• Appropriate application of Data Protection rules.

The post holder will work alongside the ESR Support, NLPSS Hiring Team and Management advice team to support with daily tasks across the teams.

About us

North London Partners Shared Services are hosted by Royal Free London NHS Foundation Trust. Staff members who join North London Partners Shared Services from another NHS organisation enjoy continuity of NHS employment.

We have shared values, grounded in respect for one another. We focus on providing cost effective, outcome focused services, streamlining processes and encouraging growth, with a culture of accountability where all ideas are welcomed. We take pride in our staff, providing learning and development opportunities so we can all be a part of our mission: better quality services, digitally enabled, designed around the user experience, freeing time to care.

Benefits

• Be part of an exciting new future for one the leading NHS shared service centre in the country.
• Excellent career development and training opportunities.
• An opportunity to learn from industry-wide best practice organisations

For further information, please visit our website:https://www.northlondonsharedservices.nhs.uk

Home - North London Partners Shared Services

An NHS corporate services partnership for north central London committed to excellent patient care through an outstanding employee experience.

Job summary

We are looking for highly motivated and enthusiastic individuals who possess excellent interpersonal and communication skills along with the ability to work within a multidisciplinary team within the fast pace environment of the Paediatric Emergency Department.

We are looking for nurses who can demonstrate a kind, compassionate, positive attitude, with a desire to provide effective and efficient urgent and Emergency Care practice.

As a senior member of the nursing team you will be expected to support and lead staff within the Paediatric Emergency Department; acting as a role model and working cohesively with the multidisciplinary team.

You will be expected to assist senior nursing staff with management requirements ensuring that quality service is maintained. You are expected to participate in education throughout the unit and hospital and ensure quality is maintained.

Are you ready to join a top performing Foundation trust in the heart of London?

Do you want to join a friendly, focused team to give high quality care?

Main duties of the job

- The post-holder is responsible for the assessment of care needs and the development, implementation and evaluation of programmes of care as part of the multi-disciplinary team from admission to discharge using research based practice.- To deliver care in accordance with the regulatory body's code of practice and the Trust's and ED policies and protocols. To be aware of the organisational and nursing strategy.- Ensuring safeguarding issues are acted upon promptly and appropriately.- Participation with auditing effectiveness and incorporating findings into practice.- Participation in the trust's achievement of quality and financial targets, locally and nationally driven.

About us

Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.

We are committed to equal opportunities and believe that diversity drives innovation and excellence. As part of our dedication to equity, we actively welcome applications from individuals from the global majority, veterans and underrepresented communities. We value the unique perspectives and experiences that diverse teams bring and are committed to creating an environment where all voices are heard, respected, and empowered to succeed."

If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.

Some roles may require weekend shifts at multiple sites.

Job summary

Ward Manager, Acute Medical Unit (AMU)

Are you an experienced Registered Nurse looking for your next leadership opportunity in Acute Medicine?

We are seeking a motivated and dynamic Ward Manager to lead our busy Acute Medical Unit. Applications are welcome from experienced Band 6 and Band 7 nurses currently working within acute medicine, acute assessment, emergency care, or similar fast-paced clinical environments.

The successful candidate will provide clinical and operational leadership, ensuring the delivery of safe, effective, and high-quality patient care. You will work closely with the multidisciplinary team, support staff development, manage resources effectively, and drive continuous quality improvement.

Our 64-bedded Acute Medical Unit includes 43 inpatient beds, 6 enhanced care beds, and 15 assessment trolleys, providing care for patients across a range of acute medical specialties.

This is an excellent opportunity for aspiring and established nursing leaders who are passionate about acute care and ready to make a positive impact on patient outcomes and staff experience.

Main duties of the job

In collaboration with the Modern Matron, Service Manager & Clinicians, the Ward Manager is responsible for the effective delivery of care given to patients within the clinical area.

To provide professional leadership within the clinical area.

To have 24-hour responsibility for clinical area.

The post holder will provide expert advice and take a lead in the development and implementation of shared practice protocols in line with national recommendations and standards where these are available.

To reduce length of stay for patients ensuring pathways to support highest standard of care are in place.

To achieve financial balance.

About us

Our Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5m, providing full clinical services including maternity, A&E and children's services, plus specialist HIV and sexual health care. The CQC rates us Good in safety, effectiveness, care and responsiveness, and Outstanding in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and an £80m Ambulatory Diagnostic Centre at West Mid.

We are delivering sustainable healthcare through our Green Plan. In line with Greener NHS ambitions, we aim for net zero carbon emissions by 2045. Achieving this requires collective effort. We encourage staff to reduce their impact on carbon, waste and pollution wherever possible. Every action counts to create a healthier, more sustainable future.

We are committed to equal opportunities and believe diversity drives innovation and excellence. We welcome applications from the global majority, veterans and underrepresented communities, valuing the perspectives they bring.

Job summary

We are looking to recruit a Receptionist to support the Axess Sexual Health service in Liverpool and The Wirral.

• Birkenhead Medical Building
• Royal Liverpool Hospital
• The Beat, Liverpool City Centre
• Aintree Hospital, in the near future

The clinics in the Royal Liverpool Hospital and The Beat will be integrating and moving to a new city centre location in the next 12 months and a new clinic will be opening on the Aintree Hospital campus. Specialist clinics targeting young people, Trans people and those affected by drug and alcohol use are also being developed alongside a new clinical outreach service. This is a very exciting time for sexual health services in Liverpool with a number of innovations to be implemented alongside these developments with the aim of providing world class services. Our ideal candidate will have experience of using Electronic Patient Record Systems, supporting basic patient triage and excellent customer service skills. The successful candidate will be working across Liverpool city centre and Birkenhead Medical Building. Clinics are open Monday - Saturday up to 7pm at night so you will be working a combination of 8:30 - 16:30, 10:30-18:30 and 11:00 - 19:00 according to the needs of the service.

Main duties of the job

Our ideal candidate will have experience of using Electronic Patient Record Systems, supporting basic patient triage and excellent customer service skills. The successful candidate will be working across Liverpool city centre and Birkenhead Medical Building. Clinics are open Monday - Saturday up to 7pm at night so you will be working a combination of 8:30 - 16:30, 10:30-18:30 and 11:00 - 19:00 shifts according to the needs of the service.

About us

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.

We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.

UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

Aintree University Hospitalis the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility.Broadgreen Hospitalis home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation.Liverpool Women's Hospitalspecialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. TheRoyal Liverpool University Hospitalis the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.

For roles at Liverpool Women's, visit theircareers page.

Details

Date posted

23 October 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

287-DISCO-34-26

Job locations

Axess Sexual Health Liverpool

David Lewis Street

Liverpool

L1 4AP

United Kingdom

Job description

Job responsibilities

Working on reception desks across the city, checking patients into the system for their appointments and telephone triage.

Please see job description for further information

Job description Job responsibilities Working on reception desks across the city, checking patients into the system for their appointments and telephone triage. Please see job description for further information

Person Specification

Qualifications

Essential

• GCSE or NVQ2 or equivalent experience
• IT literate

Experience

Desirable

• Proven knowledge of word processing, spreadsheet and email software

Skills

Essential

• Effective communication and interpersonal skills
• Ability to work effectively within teams
• Ability to work in a confidential and sensitive manner
• Ability to plan, prioritise and schedule work

Other

Essential

• Self-motivated
• Able to work on own initiative
• Able to work with attention to detail

Person Specification Qualifications Essential GCSE or NVQ2 or equivalent experience IT literate Experience Desirable Proven knowledge of word processing, spreadsheet and email software Skills Essential Effective communication and interpersonal skills Ability to work effectively within teams Ability to work in a confidential and sensitive manner Ability to plan, prioritise and schedule work Other Essential Self-motivated Able to work on own initiative Able to work with attention to detail

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Axess Sexual Health Liverpool

David Lewis Street

Liverpool

L1 4AP

United Kingdom

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Axess Sexual Health Liverpool

David Lewis Street

Liverpool

L1 4AP

United Kingdom

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Job summary

We have an exciting opportunity for an Assistant Psychologist to work within our Children's Learning Disability service across Wrexham and Flintshire.

The service works to support the health needs of children and young people with additional learning needs aged 0-18 years and their families and carers.The team consists of learning disability and paediatric nurses, support workers and clinical psychologists and works closely with the wider multi-disciplinary team of paediatricians, psychiatrists, speech and language therapists, occupational therapists and dietitians.

Under the supervision of a Clinical Psychologist, you will be involved in supporting psychological assessment, formulation and adapted psychological interventions to children, young people, and their families who are experiencing psychological distress and who may present with behaviours of concern to communicate their needs.

There will be opportunities to develop your skills in audit and clinical research and support various service development projects whilst continuing your professional development. We have excellent links with the North Wales Clinical Psychology Programme.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

To assist in the provision of a psychological service to clients within the specialty under the direction of the supervising clinical psychologist.

To be responsible for the planning and prioritisation of own workload and activities following the direction and guidelines given by the supervising clinical psychologist.

To undertake assessments of clients and implement programmes of care or intervention following guidance from the supervising clinical psychologist.

To undertake research activities as required and directed by the supervising clinical psychologist.

To work within guidelines given by the supervising clinical psychologist.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Job summary

Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HTFT would not be able to issue a Certificate of Sponsorship for this role.

An exciting opportunity has arisen for an experienced Admin Officer/Personal Assistant to join the Medical Directorate.

We are looking for a candidate with experience in a fast-paced environment, delivering effective Personal Assistant services and quality administrative support across the Medical Directorate.

We are seeking an experienced administrator who can communicate effectively at all levels and demonstrate excellent communication and teamwork skills. You will be solution-focused and highly organised, with the ability to plan and prioritise your own workload.

This is a busy and challenging role requiring excellent organisational skills and the ability to work independently. You will manage and prioritise your workload to meet tight deadlines, ensuring the smooth running of the services you support. Key duties include diary and email management, coordinating meetings, and producing accurate agendas, minutes, and action logs in a timely manner.

For temporary posts, applications are welcomed on a secondment basis from existing NHS employees, subject to agreement from their substantive employer. A fixed-term contract will be considered where a secondment arrangement is not appropriate, or for applicants who are not currently employed within the NHS.

Main duties of the job

• Good working knowledge of Microsoft Office Packages, you will have experience of managing a number of diaries with competing priorities, as well as monitoring and prioritising incoming communications.
• Excellent communication skills and will have experience in dealing with people in a calm, friendly and professional manner.
• Applicants will have a minimum of Higher National Certificate/Foundation Degree Diploma level of knowledge/NVQ4 or equivalent with a proven track record of PA experience.
• Act as PA to the Medical Director and the Chief Pharmacist (as necessary), providing comprehensive and proactive administration within Medical Directorate, ensuring that all administrative tasks are undertaken efficiently, effectively and to a high standard.
• Provide an administrative service to the Medical Directorate resolving day-to-day problems independently.
• Understanding and gain a full working knowledge of the full range of services and activities sitting under the Medical Directorate, Medical Director's portfolio and to be able to liaise effectively with the wider Medical Directorate Senior Management Team and stakeholders internal and external to the Trust.
• Act as the first point of contact for Medical Directorate enquiries internal and external to the Trust.
• Initiate the planning and development of the Department as a member of the team.

About us

We are an award winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire.Find out more on our website

We are a forward thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care.

We are proud to score above or equal to the average for all NHS People Promise theme areas demonstrating our commitment to improve the experience of working in the NHS for everyone. Wherever you work we know you will receive a warm welcome and all the support you'll need to get you started.

We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.

Work life balance is about having influence and flexibility over when, where and how you work. If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised.

We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support.

From city to countryside, market towns to moors you'll find a place to call home including some of the most affordable places to live in the UK.

Find out more and search live jobs.

Details

Date posted

23 October 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year per annum

Contract

Secondment

Working pattern

Full-time

Reference number

338-8337540-26

Job locations

Across all Community Service Sites

Whitby

YO21 1DP

United Kingdom

Job description

Job responsibilities

For further information for this vacancy please see the attached Job Description and Person Specification.

Job description Job responsibilities For further information for this vacancy please see the attached Job Description and Person Specification.

Person Specification

Experience

Essential

• Demonstrable experience of practice and procedures relevant to the area of work
• Knowledge and experience of IT systems e.g. ESR, NPfIT

Desirable

• Maintaining the quality and integrity of data in Trust IT systems

Qualifications & Knowledge

Essential

• 'A' Level/BTEC Diploma/NVQ3 Business Administration/Customer Service or equivalent experiential learning
• Advanced keyboard skills: RSA/OCR III or equivalent/Advanced ECDL
• Knowledge of a range of work procedures and practices.
• Demonstrable experience within A&C field at Advanced level

Desirable

• Intermediate level of theoretical knowledge

Skills and Competencies

Essential

• Able to demonstrate inter-personal communication skills
• Able to plan and prioritise effectively and meet tight deadlines
• Confident, assertive and approachable
• Ability to work effectively as part of a team
• Ability to demonstrate ethical values and attitudes within a culture of equality and diversity
• Ability to work flexibly according to service demands

Person Specification Experience Essential Demonstrable experience of practice and procedures relevant to the area of work Knowledge and experience of IT systems e.g. ESR, NPfIT Desirable Maintaining the quality and integrity of data in Trust IT systems Qualifications & Knowledge Essential 'A' Level/BTEC Diploma/NVQ3 Business Administration/Customer Service or equivalent experiential learning Advanced keyboard skills: RSA/OCR III or equivalent/Advanced ECDL Knowledge of a range of work procedures and practices. Demonstrable experience within A&C field at Advanced level Desirable Intermediate level of theoretical knowledge Skills and Competencies Essential Able to demonstrate inter-personal communication skills Able to plan and prioritise effectively and meet tight deadlines Confident, assertive and approachable Ability to work effectively as part of a team Ability to demonstrate ethical values and attitudes within a culture of equality and diversity Ability to work flexibly according to service demands

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Humber Teaching NHS Foundation Trust

Address

Across all Community Service Sites

Whitby

YO21 1DP

United Kingdom

Employer's website

https://www.humber.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Humber Teaching NHS Foundation Trust

Address

Across all Community Service Sites

Whitby

YO21 1DP

United Kingdom

Employer's website

https://www.humber.nhs.uk/ (Opens in a new tab)

Job summary

Consultant Paediatrician with a Special Interest in Community Child Health and ADHD

Applications are invited for an exciting opportunity to join the Royal Devon University Healthcare (RDUH) NHS Foundation Trust as a Consultant Paediatrician with a special interest in Community Child Health and ADHD. This is an 8.5 PA substantive post.

Main duties of the job

For more detail about the main duties of this role, please see the job description section below. As a key member of the Royal Devon University Healthcare NHS Foundation Trust, you will be joining an exceptional team working together to help our patients to stay healthy, when they need it most.

About us

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford).

Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within peoples own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

Its never been a more exciting time to join the Royal Devon, as youll help to shape our services as we continue along our integration journey.

Job summary

Bank hours when available Monday to Sunday from either morning, midday or evening. Covering at Cockermouth or Workington Hospitals.

Flexible to work at different sites

Undertake a range of cleaning and catering duties within the hospital premises.

Each site has various start time and finish times. 6am will be the earliest start time and 8pm will be the latest finish time.

Main duties of the job

Domestic:

• Collect linen stores as required.
• Comply with infection prevention and control procedures at all times.
• Comply with responsibility to safeguard children and vulnerable adults
• Vacuum carpets, ensuring cleanliness.
• Carry out damp dusting of furniture and fittings and at high and low levels.
• Mop floor areas and maintain floors using electrical equipment when necessary.
• Check electrical equipment is in good condition and currently PAT tested.
• Clean toilets, baths and washbasins.
• Empty all bins and dispose of waste appropriately, ensuring waste management regulations are followed.
• Clean equipment after use.
• Assist with ward or departmental duties as appropriate.
• Undertake second cleaning of bodily fluids as required
• Guard against the potential risk associated with needle stick injuries, especially in toilet areas.
• Wear uniform and protective clothing provided, as instructed.
• Make beds as requested.
• Ensuring attendance at appropriate training.

Catering:

• To ensure, in conjunction with Nursing staff, that patient are provided with appropriate meals
• To ensure, that patient meals are served in a presentable and timely manner and that appropriate cutlery and condiments are supplied
• To ensure that all meal tables and eating areas are suitably prepared for meal times and to make sure they are wiped clean at the end of each meal
• Probe, record temperature of food and serve
• Record waste levels at the end of service

About us

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':

Being a clinically led organisation

Quality and safety at the heart of our Trust

A positive patient experience every time

A great place to work

Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Details

Date posted

23 October 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year Per annum Pro Rata - Additional hours and enhancements available

Contract

Bank

Working pattern

Part-time

Reference number

262-A-26-8146297-A

Job locations

Cockermouth Hospital

Cockermouth

CA13 9HT

United Kingdom

Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Job description Job responsibilities Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants. CERTIFICATE OF SPONSORSHIP Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab). If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview. Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies. Disclosure and Barring Service: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post: Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment. Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment. NCIC can offer successful future employees the following benefits: 27-day holiday scheme rising to 33 after 10 years Flexible working Scheme NHS Discounts* Salary Sacrifice schemes including lease cars and Cycle to Work* Excellent opportunities for development* Competitive NHS Pension scheme Vivup is a free, confidential counselling and information service to assist with personal or work-related problems *Subject to eligibility Important Information Please ensure that you document evidence of meeting all the essential criteria in the supporting information. If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered. Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Person Specification

Qualifications

Desirable

• NVQ 2 in cleaning & support services or equivalent.
• Food Hygiene Level 2

Experience

Essential

• Knowledge of cleaning, food handling/hygiene, COSHH procedures
• basic literacy and numeracy

Skills & aptitudes

Essential

• able to communicate with patients with behavioural issues or severe communication difficulties
• flexible approach to work

Personal circumstances

Essential

• smart, clean appearance
• high personal standards
• be able to work shifts

Other requirements

Essential

• Flexibility in shift patterns
• support equality and value diversity

Person Specification Qualifications Desirable NVQ 2 in cleaning & support services or equivalent. Food Hygiene Level 2 Experience Essential Knowledge of cleaning, food handling/hygiene, COSHH procedures basic literacy and numeracy Skills & aptitudes Essential able to communicate with patients with behavioural issues or severe communication difficulties flexible approach to work Personal circumstances Essential smart, clean appearance high personal standards be able to work shifts Other requirements Essential Flexibility in shift patterns support equality and value diversity

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Cockermouth Hospital

Cockermouth

CA13 9HT

United Kingdom

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Cockermouth Hospital

Cockermouth

CA13 9HT

United Kingdom

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Job summary

Resource Scheduling Coordinator

37.5 hours per week - full timeWeekly shift patterns 07:00-15:00, 09:00-17:00 (flex), 11:00-19:00 Salary: £25,760 - £27,476Based in Newcastle Upon Tyne (this is not an agile role)

Are you looking for a fast paced, exciting and challenging new role with lots of career opportunities then we would love to hear from you!!

We have an exciting opportunity within our Resource Scheduling Department here at The North East Ambulance Service Foundation Trust. We are looking for quick thinking, energetic people who are organised and like to be part of a great team, there are lots of opportunities for further learning and development as well as working closely and collaboratively with the Operational staff around the Trust.

You will be required to support operations with a specific focus on working pattern flexibility, staff rota's, ensuring that capacity and demand is met, and that clinical colleagues and resources are allocated and utilised appropriately. You will need to work independently without direct day to day supervision and be able to time manage appropriately.

Please note, unsuccessful candidates within the last 6 months need not apply.

Main duties of the job

We have an exciting opportunity within our Resource Scheduling Department here at The North East Ambulance Service Foundation Trust. We are looking for quick thinking, energetic people who are organised and like to be part of a great team, there are lots of opportunities for further learning and development as well as working closely and collaboratively with the Operational staff around the Trust.

You will be required to support operations with a specific focus on working pattern flexibility, staff rota's, ensuring that capacity and demand is met, and that clinical colleagues and resources are allocated and utilised appropriately. You will need to work independently without direct day to day supervision and be able to time manage appropriately.

About us

We employ 3,500 staff in 63 locations and serve a population of 2,600,000 in Northumberland, Tyne & Wear, County Durham, and Tees over 3230 square miles.

Many people think the job of the ambulance service is to collect patients and take them to hospital, but we do much more!

Paramedic skills have developed hugely in recent years, meaning we carry out more treatment at the scene and en-route to hospital.

We have a dedicated clinical assessment service that allows us to provide patients with the most appropriate care from the beginning of the patient journey.

We have a specialised branch of the Trust called HART which deal with explosions or terrorist attacks.

Ultimately patients are the heart of everything that we do to support our mission of "safe, effective and responsive care for all".

We value and respect the diversity employees bring to our workplace. We recruit a workforce that reflects the community we serve, and welcome applications from people from all backgrounds. To ensure we deliver on our aims in relation to diversity and inclusion we assess ourselves against a range of frameworks. We are ENEI Gold employer, Disability Confident Leader, Dyslexia Smart Award employer, Dementia Friendly, and part of Mind Blue Light programme and the Race at Work Charter from the Princes Responsible Business Network and are achieving across all objectives in NHS Equality Delivery System.

Job summary

Preparation and Scanning Officers Band 2

There are seven positions being advertised on a 12 month Fixed Term Contract (July 2026 to July 2027): Full or Part time hours will be considered but staff must be available to work during the operating hours of the service which is 6am - 2pm, Monday to Friday.

Support the day to day operation of a high quality, effective and efficient Digital Health Service within the Health Records Department.

We're always on the lookout for great people to join our team. From newly qualified staff to those with more experience, we have a range of careers opportunities available.

As a centre of excellence in providing rural and remote healthcare, we can provide you lots of unique opportunities for your personal and professional development.

You'll also be surrounded by an exceptional team of supportive colleagues. Caring for patients is our top priority and our staff always go the extra mile. This is recognised through our weeklyGlimpse of Brilliance nominations and annual We Celebrate awards.

Main duties of the job

Support the day to day operation of a high quality, effective and efficient Digital Health Service. This will involve:

• To provide an effective and efficient health records service that will deliver the timely availability of the digital health record to support patient care and supporting in managing of the paper estate until this disappears in time.
• To manage the digitised data that forms part of the electronic patient record
• To provide an effective and efficient Scanning Bureau service that will include the preparation, scanning, validation and uploading of diverse document types
• To participate in the archiving process of the paper health record and any re-call
• To assist in the prompt processing of deceased patient paper health records where directed
• To continue to develop and maintain competencies in all areas of work

About us

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':

Being a clinically led organisation

Quality and safety at the heart of our Trust

A positive patient experience every time

A great place to work

Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Details

Date posted

23 October 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year per annum pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Part-time

Reference number

262-A-26-7901606-B

Job locations

Kingmoor Park, Unit G Duchess Avenue

Carlisle

CA6 4SN

United Kingdom

Job description

Job responsibilities

JOB DESCRIPTION:

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP:

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see ourPolicy for eligible vacancies.

AHP - Return to Practice Job Advert information.This role may be suitable for individuals Returning to Practice. Please speak to the recruiting manager for more information.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as followsif applicable to the post:

Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information:

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Job description Job responsibilities JOB DESCRIPTION: Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants. CERTIFICATE OF SPONSORSHIP: Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab). If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview. Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see ourPolicy for eligible vacancies. AHP - Return to Practice Job Advert information.This role may be suitable for individuals Returning to Practice. Please speak to the recruiting manager for more information. Disclosure and Barring Service: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as followsif applicable to the post: Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment. Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment. NCIC can offer successful future employees the following benefits: 27-day holiday scheme rising to 33 after 10 years Flexible working Scheme NHS Discounts* Salary Sacrifice schemes including lease cars and Cycle to Work* Excellent opportunities for development* Competitive NHS Pension scheme Vivup is a free, confidential counselling and information service to assist with personal or work-related problems *Subject to eligibility Important Information: Please ensure that you document evidence of meeting all the essential criteria in the supporting information. If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered. Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Person Specification

Skills and Aptitudes

Essential

• oMethodical worker.
• oAbility to concentrate and work accurately.
• oWork well as part of a team.
• oAbility to work unsupervised.
• oGood keyboard skills to enable accurate data capture
• oExcellent interpersonal skills for effective communication with colleagues both inside and outside the department.
• oAbility to communicate with members of the public, all staff and health care providers
• oFrequent and accurate concentration on the accuracy of the scanning process from preparation through to scanning.
• oIT skills in Widows based applications

Desirable

• oGood knowledge and skills in the use of NHS computer technology
• oIT skills/keyboard skills

Other requirements

Essential

• oAbility to move heavy loads, bend and stretch to facilitate filing of records
• oAbility to work efficiently as part of a multi- disciplinary team
• oPresents self as courteous, respectful and helpful
• oAlignment to Trust Values and Core Behaviours

Knowledge

Essential

• oKnowledge of UK GDPR (General Data Protection Regulation 2016 and Data Protection Act 2018)
• oKnowledge of confidential issues
• oOperational knowledge of document scanning and hardware up to competent level.
• oKnowledge of patient administration system and case notes procedures
• oKnowledge of NHS

Desirable

• oUnderstanding of Medical Records Service
• oExperience in a busy working environment.
• oTelephone experience

Experience

Essential

• oWorking in an office environment
• oManaging filing systems.
• oWorking to deadlines
• oUse of IT systems.
• oMicrosoft office packages.
• oAdequate technical skills to be able to adapt to the use of scanners, electronic document management system which will be tested via interview process.

Desirable

• oExperience of working in hospital based Health Records or related service within the National Health Service
• oExperience of the use of the equipment (scanners, iFIT application to track paper health records)
• oExperience in the use of the SilverLink PAS applications
• oExperience in the use of the Encodian Electronic Document Management system (training will be provided) and other Electronic Patient Records (as digital strategy progresses)

Qualifications

Essential

• oNVQ 2 in relevant admin related subject or equivalent experience

Desirable

• oHealth Service Records qualification.
• oMicrosoft Office Skills Training (MOST) qualification or IT qualification

Personal Circumstances

Essential

• oWilling to develop and learn new skills and knowledge appropriate to the role.
• oGood organisational skills to provide a timely and accurate service for all customers.

Person Specification Skills and Aptitudes Essential oMethodical worker. oAbility to concentrate and work accurately. oWork well as part of a team. oAbility to work unsupervised. oGood keyboard skills to enable accurate data capture oExcellent interpersonal skills for effective communication with colleagues both inside and outside the department. oAbility to communicate with members of the public, all staff and health care providers oFrequent and accurate concentration on the accuracy of the scanning process from preparation through to scanning. oIT skills in Widows based applications Desirable oGood knowledge and skills in the use of NHS computer technology oIT skills/keyboard skills Other requirements Essential oAbility to move heavy loads, bend and stretch to facilitate filing of records oAbility to work efficiently as part of a multi- disciplinary team oPresents self as courteous, respectful and helpful oAlignment to Trust Values and Core Behaviours Knowledge Essential oKnowledge of UK GDPR (General Data Protection Regulation 2016 and Data Protection Act 2018) oKnowledge of confidential issues oOperational knowledge of document scanning and hardware up to competent level. oKnowledge of patient administration system and case notes procedures oKnowledge of NHS Desirable oUnderstanding of Medical Records Service oExperience in a busy working environment. oTelephone experience Experience Essential oWorking in an office environment oManaging filing systems. oWorking to deadlines oUse of IT systems. oMicrosoft office packages. oAdequate technical skills to be able to adapt to the use of scanners, electronic document management system which will be tested via interview process. Desirable oExperience of working in hospital based Health Records or related service within the National Health Service oExperience of the use of the equipment (scanners, iFIT application to track paper health records) oExperience in the use of the SilverLink PAS applications oExperience in the use of the Encodian Electronic Document Management system (training will be provided) and other Electronic Patient Records (as digital strategy progresses) Qualifications Essential oNVQ 2 in relevant admin related subject or equivalent experience Desirable oHealth Service Records qualification. oMicrosoft Office Skills Training (MOST) qualification or IT qualification Personal Circumstances Essential oWilling to develop and learn new skills and knowledge appropriate to the role. oGood organisational skills to provide a timely and accurate service for all customers.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Kingmoor Park, Unit G Duchess Avenue

Carlisle

CA6 4SN

United Kingdom

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Kingmoor Park, Unit G Duchess Avenue

Carlisle

CA6 4SN

United Kingdom

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Job summary

Working within the Operations Directorate, the Operational Delivery Manager(s) will be responsible for Operational performance coordination including the most efficient use of frontline and PTS resources alongside the Emergency Operation Centres (EOC), 24 hours a day, 7 days a week.The post holder(s) will provide out of hours senior management support to all services including Patient Transport Services, Urgent Care Services, Support Services, EOC and external contacts, and be the lead point of contact for on-day service issues impacting on daily service delivery andescalations to health care and other emergency services partners whose activity is impacting on the Trust. In the event of a major incident the role has the responsibility of gathering and collating all available information and intelligence and sharing it internally and externally.

Main duties of the job

As a member of the Operations Leadership Team to be accountable for the optimum level of resources to be available for deployment by the Emergency Operations Control Centres (EOCs) by:o leading, in conjunction with the Resource Scheduling team and NEASUS the planning and scheduling of available resources;o monitoring a range of live performance metrics so targets remain within agreed operational thresholds;o taking tactical decisions to correct performance metrics that fall outside the agreed operational thresholds;o configuring resources in collaboration with the Resource Centre, Divisional Leadership Teams and EOC to deliver emergency, urgent and other care services achieving the required Nationally mandated and contractual targets;o communicating effectively with key external stakeholders when required in real time to identify and resolve dynamic issues in day-to-day operations;

About us

We employ 3,500 staff in 63 locations and serve a population of 2,600,000 in Northumberland, Tyne & Wear, County Durham, and Tees over 3230 square miles.

Many people think the job of the ambulance service is to collect patients and take them to hospital, but we do much more!

Paramedic skills have developed hugely in recent years, meaning we carry out more treatment at the scene and en-route to hospital.

We have a dedicated clinical assessment service that allows us to provide patients with the most appropriate care from the beginning of the patient journey.

We have a specialised branch of the Trust called HART which deal with explosions or terrorist attacks.

Ultimately patients are the heart of everything that we do to support our mission of "safe, effective and responsive care for all".

We value and respect the diversity employees bring to our workplace. We recruit a workforce that reflects the community we serve, and welcome applications from people from all backgrounds. To ensure we deliver on our aims in relation to diversity and inclusion we assess ourselves against a range of frameworks. We are ENEI Gold employer, Disability Confident Leader, Dementia Friendly, and part of Mind Blue Light programme and the Race at Work Charter from the Princes Responsible Business Network and are achieving across all objectives in NHS Equality Delivery System.

From 01/04/25 If your role needs a DBS you'll be subject to salary deduction totaling £49.50, spread over first and second pay.

Details

Date posted

23 October 2026

Pay scheme

Agenda for change

Band

Band 8a

Salary

£57,528 to £64,750 a year Unsocial allowance

Contract

Permanent

Working pattern

Part-time

Reference number

340-ODM-10-26

Job locations

Bernicia House

North East Ambulance Service, Bernicia House, Newburn Business Park

Newcastle upon Tyne

NE158NY

United Kingdom

Job description

Job responsibilities

1. Key Result Areas Meeting (and where possible improving) key performance, quality and personal targets contributing to the achievement of the Service Plan. Contributing to the delivery of a range of productivity measures (eg Hospital Turnaround Times, Job Cycle Times, Out of Service, Multiple Attendance Ratio etc). Improving employee satisfaction results as measured by the Staff Survey, notably engagement and communications. Meeting patient and internal complaints targets; focusing on continuous improvement by actively implementing those improvements learned from outcomes. Achieving budget and financial targets and making efficiencies where appropriate.2. Functional Responsibilities2.1 Leadership and management Responsibilities Provide strong and visible leadership, acting as a positive role model, demonstrating high levels of integrity, transparency and personal effectiveness. Promote a supportive, fair and open culture that encourages and enables all parts of the workforce to meet required performance standards Develop plans for the area of responsibility that are directly linked to the Trusts strategic objectives, commissioning intentions and reflect national workforce priorities Ensure that any service development initiatives take account of the views of relevant stakeholders Ensure that systems are in place within the remit to evaluate and review performance against agreed targets and performance indicators Report as required to the Trust Executive Group and other management groups and Committees on relevant performance indicators Embrace high standards of employment practice, act in accordance with the Managers Code of Conduct and promote the vision, values and goals of the organisation Participate in the Trusts performance appraisal system and undertake any identified training and development related to the post Anticipate and take early actions to mitigate any financial imbalance Ensure compliance with Standing Financial Instructions Promote and protect the equality diversity and rights of others and assist in the provision of a fair and just culture by being open, honest, supportive and respectful of others Assist other members of the Operations and EOC Management Team in the following key areas:o Achieving Performance Standardso Service developmento Reducing the number of complaintso Health & Safety including Accident & Incident Reportingo Infection Prevention and Controlo Clinical Governance Strategy implementationo Risk Management Practice within CBUo Safety and Security Managemento Contribute to the continuous improvement and development of services Participate in the recruitment and selection process for staff within the department Engage with other service providers, including private sector, to ensure the Trust is a learning organisation in adopting best practice Promote the Trusts core vision and values by ensuring the organisation is clinically focused, works together as one team, is responsive and provides an exemplary service Be an ambassador for the Trust ensuring staff are engaged to deliver in high performing ways and innovation and delivery are core to the business2.2Performance Management Responsibilities Embedding and continually improving the Planning Cycle across the whole operation driving maximum benefit from all of its components Assist in the development and maintenance of a comprehensive knowledge and understanding of the Trusts current and future operational and planning delivery models, ensuring this is always responsive to the changing healthcare environment Delivery of operational targets for the Service against set targets Engaging at senior levels and representing key departmental messages with all senior stakeholders and representative bodies Leading a real time planning function that is renowned for best practice, expertise and professionalism and is a trusted partner of the Local Leadership teams Authorisation of on the day changes to the plan in the context of overall Trust impact and real-time delivery framework Maximise on-the-day service performance across the Trust, taking account of agreed local variations and needs Tracking of performance against planning parameters & assumptions Identification of issues, anomalies, errors and new trends or influences Documentation / audit trails of issues and actions for use in operational analysis and learning Plan and priorities the management of real-time operational issues Hold managers accountable for any local decisions taken in regards to changes to plan2.3Financial Management Ensure that the Trusts funds are properly used, represent value for money and can withstand public scrutiny Awareness of the operational budget and your contribution to achieving financial balance. Monitoring short notice Third party provider requests and additional overtime against budget2.4Governance & Risk Management To actively manage risk by maintaining and updating a risk log and a lessons learnt log To ensure that all incidents, accidents and serious untoward incidents are reported, investigated and managed in line with Trust Policies and Procedures To support the Trusts incidents handling procedures by investigating incidents fully and contributing to Clinical Incident Review and Serious Untoward Incident processes as required To foster a fair and just culture where staff learn from incidents and are willing to report both incidents and near misses To be responsible for ensuring that robust procedures are in place to address any complaints in line with the Trusts Complaints Policy, ensuring that any identified changes are implemented and feedback is given to staff concerned Support the organisation to act safely and responsibly in relation to staff, patients, and the communities in which they work. Ensure that the law in key areas such as health and safety, employment, finance is complied with in area of responsibility To ensure a proactive and systematic approach to risk management in order that risks which have a potential adverse effect on the quality of care, safety and wellbeing of patients, service users and the public are identified and that appropriate actions and safe systems are implemented to eliminate or minimise the identified risks2.7General duties and Responsibilities This job description is not intended to be exhaustive and it is likely that duties may be altered from time to time in the light of changing circumstances, in discussion with the post-holder3.Key Working Relationships Resource Scheduling Department Locality Management teams Heads of Operations Executive and Deputy Directors / Operations Senior Management Team Senior staff side representatives Human Resources department Training department Finance department Overview and Scrutiny Committees / Trust Board members NEASUS Other Ambulance Service Providers Other emergency services NHSE/I Other key provider organisations Commissioners / Clinical Commissioning Groups NACC Relevant networks across the area and wider to represent the Trust where necessary External AuditAccountabilityDirectly accountable to the Strategic Head of EPRR

Job description Job responsibilities 1. Key Result Areas Meeting (and where possible improving) key performance, quality and personal targets contributing to the achievement of the Service Plan. Contributing to the delivery of a range of productivity measures (eg Hospital Turnaround Times, Job Cycle Times, Out of Service, Multiple Attendance Ratio etc). Improving employee satisfaction results as measured by the Staff Survey, notably engagement and communications. Meeting patient and internal complaints targets; focusing on continuous improvement by actively implementing those improvements learned from outcomes. Achieving budget and financial targets and making efficiencies where appropriate.2. Functional Responsibilities2.1 Leadership and management Responsibilities Provide strong and visible leadership, acting as a positive role model, demonstrating high levels of integrity, transparency and personal effectiveness. Promote a supportive, fair and open culture that encourages and enables all parts of the workforce to meet required performance standards Develop plans for the area of responsibility that are directly linked to the Trusts strategic objectives, commissioning intentions and reflect national workforce priorities Ensure that any service development initiatives take account of the views of relevant stakeholders Ensure that systems are in place within the remit to evaluate and review performance against agreed targets and performance indicators Report as required to the Trust Executive Group and other management groups and Committees on relevant performance indicators Embrace high standards of employment practice, act in accordance with the Managers Code of Conduct and promote the vision, values and goals of the organisation Participate in the Trusts performance appraisal system and undertake any identified training and development related to the post Anticipate and take early actions to mitigate any financial imbalance Ensure compliance with Standing Financial Instructions Promote and protect the equality diversity and rights of others and assist in the provision of a fair and just culture by being open, honest, supportive and respectful of others Assist other members of the Operations and EOC Management Team in the following key areas:o Achieving Performance Standardso Service developmento Reducing the number of complaintso Health & Safety including Accident & Incident Reportingo Infection Prevention and Controlo Clinical Governance Strategy implementationo Risk Management Practice within CBUo Safety and Security Managemento Contribute to the continuous improvement and development of services Participate in the recruitment and selection process for staff within the department Engage with other service providers, including private sector, to ensure the Trust is a learning organisation in adopting best practice Promote the Trusts core vision and values by ensuring the organisation is clinically focused, works together as one team, is responsive and provides an exemplary service Be an ambassador for the Trust ensuring staff are engaged to deliver in high performing ways and innovation and delivery are core to the business2.2Performance Management Responsibilities Embedding and continually improving the Planning Cycle across the whole operation driving maximum benefit from all of its components Assist in the development and maintenance of a comprehensive knowledge and understanding of the Trusts current and future operational and planning delivery models, ensuring this is always responsive to the changing healthcare environment Delivery of operational targets for the Service against set targets Engaging at senior levels and representing key departmental messages with all senior stakeholders and representative bodies Leading a real time planning function that is renowned for best practice, expertise and professionalism and is a trusted partner of the Local Leadership teams Authorisation of on the day changes to the plan in the context of overall Trust impact and real-time delivery framework Maximise on-the-day service performance across the Trust, taking account of agreed local variations and needs Tracking of performance against planning parameters & assumptions Identification of issues, anomalies, errors and new trends or influences Documentation / audit trails of issues and actions for use in operational analysis and learning Plan and priorities the management of real-time operational issues Hold managers accountable for any local decisions taken in regards to changes to plan2.3Financial Management Ensure that the Trusts funds are properly used, represent value for money and can withstand public scrutiny Awareness of the operational budget and your contribution to achieving financial balance. Monitoring short notice Third party provider requests and additional overtime against budget2.4Governance & Risk Management To actively manage risk by maintaining and updating a risk log and a lessons learnt log To ensure that all incidents, accidents and serious untoward incidents are reported, investigated and managed in line with Trust Policies and Procedures To support the Trusts incidents handling procedures by investigating incidents fully and contributing to Clinical Incident Review and Serious Untoward Incident processes as required To foster a fair and just culture where staff learn from incidents and are willing to report both incidents and near misses To be responsible for ensuring that robust procedures are in place to address any complaints in line with the Trusts Complaints Policy, ensuring that any identified changes are implemented and feedback is given to staff concerned Support the organisation to act safely and responsibly in relation to staff, patients, and the communities in which they work. Ensure that the law in key areas such as health and safety, employment, finance is complied with in area of responsibility To ensure a proactive and systematic approach to risk management in order that risks which have a potential adverse effect on the quality of care, safety and wellbeing of patients, service users and the public are identified and that appropriate actions and safe systems are implemented to eliminate or minimise the identified risks2.7General duties and Responsibilities This job description is not intended to be exhaustive and it is likely that duties may be altered from time to time in the light of changing circumstances, in discussion with the post-holder3.Key Working Relationships Resource Scheduling Department Locality Management teams Heads of Operations Executive and Deputy Directors / Operations Senior Management Team Senior staff side representatives Human Resources department Training department Finance department Overview and Scrutiny Committees / Trust Board members NEASUS Other Ambulance Service Providers Other emergency services NHSE/I Other key provider organisations Commissioners / Clinical Commissioning Groups NACC Relevant networks across the area and wider to represent the Trust where necessary External AuditAccountabilityDirectly accountable to the Strategic Head of EPRR

Person Specification

Essential

Essential

• Educated to Masters level or equivalent operational experience
• Evidence of continuous professional development
• Significant Operational Experience in an Emergency Service
• Making and owning autonomous decisions in fast paced highly pressurized environments to exacting deadlines.
• Planning and prioritising conflicting demands and often unpredictable work patterns.
• Demonstrable recent or current management experience at the same or similar level.
• Establishing effective partnerships with key stakeholders and trade unions at a local level.
• Leading, inspiring, motivating, developing and managing teams of managers and staff in the day-to-day and situations of intense operational pressure.
• Effective persuading, influencing and negotiating skills to achieve beneficial outcomes.
• Full, driving licence, valid in the UK and with no more than 3 penalty points.

Person Specification Essential Essential Educated to Masters level or equivalent operational experience Evidence of continuous professional development Significant Operational Experience in an Emergency Service Making and owning autonomous decisions in fast paced highly pressurized environments to exacting deadlines. Planning and prioritising conflicting demands and often unpredictable work patterns. Demonstrable recent or current management experience at the same or similar level. Establishing effective partnerships with key stakeholders and trade unions at a local level. Leading, inspiring, motivating, developing and managing teams of managers and staff in the day-to-day and situations of intense operational pressure. Effective persuading, influencing and negotiating skills to achieve beneficial outcomes. Full, driving licence, valid in the UK and with no more than 3 penalty points.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North East Ambulance Service NHS Foundation Trust

Address

Bernicia House

North East Ambulance Service, Bernicia House, Newburn Business Park

Newcastle upon Tyne

NE158NY

United Kingdom

Employer's website

https://www.neas.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North East Ambulance Service NHS Foundation Trust

Address

Bernicia House

North East Ambulance Service, Bernicia House, Newburn Business Park

Newcastle upon Tyne

NE158NY

United Kingdom

Employer's website

https://www.neas.nhs.uk/ (Opens in a new tab)