Job description

Job responsibilities

About North East London NHS Foundation Trust

At North East London NHS Foundation Trust, we are committed to delivering high-quality healthcare that makes a real difference to our community. Our values of inclusivity, innovation, and patient-centred care guide everything we do. We strive to create an environment where everyone feels valued, respected, and empowered to achieve their potential.

• Make a meaningful impact by leading innovative services that transform the lives of individuals with limb loss.
• Enjoy a competitive salary and the opportunity to work in a flexible, part-time role within a supportive and dynamic environment.
• Be part of an organisation committed to inclusivity, professional development, and career progression.

Working for Us Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London and Essex. We provide community and mental healthcare services to adults and children within these areas.

The Trust has award-winning equality and diversity initiatives, along with staff health and wellbeing activities. We invest significantly in your development because when you feel valued and supported, we can deliver the highest quality care to our patients. We are a Level 3 Disability Confident Leader, have been recognised in the Working Families Top 10 Employers benchmark for five consecutive years, and hold a Carers UK Level 1 Accreditation. Through our staff networks and training opportunities, we strive to foster a just and compassionate culture at NELFT.

Our Values 2025 - 2030

Working with our colleagues, patients and carers we have co-produced three new values that we aim to embed within our culture here at NELFT. They are:

• We are kind.
• We are respectful.
• We work together with our communities.

These three values help us to strive to provide the best care by the best people.

Starting with NELFT (delete for internal only)

NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers, and attend a number of drop-in sessions focusing on engagement, health and wellbeing and key processes. The induction will be held at our head office in Goodmayes Hospital.

Probationary Period This post will be subject to a probationary period.

High Cost Area Supplement – Fringe (Basildon, Thurrock, Brentwood, Harlow and Dartford only) This post also attracts payment for High Cost Area Supplement of 5% of the basic salary (with a minimum of £1,303 to a maximum of £2,198 p.a. pro rata for part time)

Certificates of Sponsorship Although we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles. Please check your eligibility under the UKVI points-based system. When calculating the basic salary for sponsorship, HCAS (High-Cost Area Supplement) is not included to ensure fairness and consistency within our Trust.

Use of AI

We value applications that genuinely reflect each candidate’s own skills, experience and motivations. We therefore strongly discourage the use of AI-generated content in applications.

Applications should be written in your own words and accurately represent your knowledge, skills and experience.

We reserve the right to reject an application where we reasonably believe AI has been used to generate or materially contribute to its content.

Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer to this when completing your application.

We welcome your application even if you do not meet all the criteria listed in the person specification. Please apply as soon as possible as some posts close early to limit the number of applications.

For an informal chat or to arrange a visit, please contact:

Name: Sue Patterson

Job title: Senior Manager Regional Services

Email: [email protected]

Person Specification

Qualifications

Essential

• HCPC Registration

Experience

Essential

• Extensive experience in the specialist assessment and provision of care for individuals with limb loss, including prosthetic rehabilitation.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NELFT North East London Foundation Trust

Address

Mayflower Community Hospital

Billericay

Essex

CM12 9SA

United Kingdom

Employer's website

https://www.nelft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Work Across Systems

Develop your expertise by working closely with colleagues from health, education, social care and the local authority, gaining a unique understanding of integrated services and population health approaches. You will be a key part of the NELFT CAMHS Team in B&D, working closely with colleagues across NELFT and the London Borough of Barking and Dagenham (LBBD)

Develop Your Career

NELFT is committed to supporting professional growth through:

Structured supervision and mentoring.

Leadership and quality improvement opportunities.

Service development and innovation projects.

Access to training and continuing professional development.

Opportunities to progress into advanced clinical, specialist and operational leadership roles.

Experience of working within system-wide transformation programmes alongside NHS and Local Authority leaders.

Make a Lasting Impact

Be part of a team dedicated to improving:

Early intervention.

Educational inclusion.

Family experience and confidence.

Access to therapy services.

Long-term outcomes and readiness for adulthood for children and young people with SEND.

Who We Are Looking For

We welcome applications from enthusiastic and forward-thinking people, who are team workers and want to make a difference at a local level.

Who are passionate about:

Early intervention and prevention.

Inclusive practice.

Working collaboratively across organisational boundaries.

Empowering families, schools and communities.

Innovation and service transformation.

Whether you are an experienced clinician seeking a new challenge or an emerging therapist looking to develop your skills in a supportive and ambitious environment, we would love to hear from you.

About Barking & Dagenham

Barking & Dagenham is ambitious for every child and young person to achieve their full potential. The borough has a strong commitment to inclusive education and partnership working, supported by innovative neighbourhood and family hub approaches and a growing investment in SEND transformation. The Experts at Hand programme is a key part of this vision, bringing together the expertise of NELFT, the Local Authority and wider system partners to create a more joined-up and responsive service for children and families.

Be Part of Something Different

If you want to be part of an ambitious partnership that is redefining, how SEND support is delivered, improving outcomes for children and creating new opportunities for professional growth, then we invite you to join the Experts at Hand team.

Together, we can build a more inclusive future for children and young people across Barking & Dagenham.

Working for Us Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London and Essex. We provide community and mental healthcare services to adults and children within these areas.

The Trust has award-winning equality and diversity initiatives, along with staff health and wellbeing activities. We invest significantly in your development because when you feel valued and supported, we can deliver the highest quality care to our patients. We are a Level 3 Disability Confident Leader, have been recognised in the Working Families Top 10 Employers benchmark for five consecutive years, and hold a Carers UK Level 1 Accreditation. Through our staff networks and training opportunities, we strive to foster a just and compassionate culture at NELFT.

Our Values 2025 - 2030

Working with our colleagues, patients and carers we have co-produced three new values that we aim to embed within our culture here at NELFT. They are:

We are kind.

We are respectful.

We work together with our communities.

These three values help us to strive to provide the best care by the best people. Starting with NELFT

NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers, and attend a number of drop-in sessions focusing on engagement, health and wellbeing and key processes. The induction will be held at our head office in Goodmayes Hospital. Probationary Period This post will be subject to a probationary period.

High Cost Area Supplement – Outer London (B&D, Redbridge, Havering and Waltham Forest, Goodmayes) This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (with a minimum of £4,870 to a maximum of £6,137 p.a. pro rata for part time).

Certificates of Sponsorship Although we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles. Please check your eligibility under the UKVI points-based system. When calculating the basic salary for sponsorship, HCAS (High-Cost Area Supplement) is not included to ensure fairness and consistency within our Trust.

Use of AI

We value applications that genuinely reflect each candidate’s own skills, experience and motivations. We therefore strongly discourage the use of AI-generated content in applications.

Applications should be written in your own words and accurately represent your knowledge, skills and experience.

We reserve the right to reject an application where we reasonably believe AI has been used to generate or materially contribute to its content.

Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer to this when completing your application.

For an informal chat or to arrange a visit, please contact: Name: Ronan Fox / Chris Scalzo Job title: Head of Service Children's Integrated Care B&D / Professional Clinical Lead CAMHS B&D Contact Number: 07939 453362 (Ronan) / 0300 300 1751 (Chris) Email: [email protected] / [email protected]

Person Specification

Qualifications

Essential

• Successful completion of a post-graduate training in therapy practice (e.g. Systemic Family Therapist fully registered with the appropriate professional regulatory body (e.g.
• UKCP/AFT) and further qualified to masters level or equivalent (degree, diploma and supplemented by specialist training, experience, short courses)
• To be eligible for registration as a full member of the Appropriate professional body (e.g. HCPC)

Experience

Essential

• Extensive experience of working with difficult,
• challenging children/young people requiring skilled and complex interventions.
• Extensive experience of working with children and adolescents with comorbid difficulties and special needs. (i.e. combination of organic and emotional deficits, such as autistic spectrum disorders and trauma).
• Extensive experience of working therapeutically with parents/carers/families of children and young people with complex mental health problems
• Experience of using observation & assessment skills (eg. In school and home contexts) to contribute to assessments of children.
• Experience of carrying out generic assessment with other colleagues in the multi -disciplinary team
• Experience of initiating, organising and planning inter agency meetings aimed at
• setting in place a treatment package tailored to the individual needs of a child/young person.
• Experience of specialist assessment carried out autonomously in order to determine the most appropriate treatment plan from a range of options for the child/young person.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NELFT North East London Foundation Trust

Address

Axe Street Child & Family Centre

Barking

Essex

IG11 7LZ

United Kingdom

Employer's website

https://www.nelft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Work Across Systems

Develop your expertise by working closely with colleagues from health, education, social care and the local authority, gaining a unique understanding of integrated services and population health approaches. You will be a key part of the NELFT CAMHS Team in B&D, working closely with colleagues across NELFT and the London Borough of Barking and Dagenham (LBBD)

Develop Your Career

NELFT is committed to supporting professional growth through:

Structured supervision and mentoring.

Leadership and quality improvement opportunities.

Service development and innovation projects.

Access to training and continuing professional development.

Opportunities to progress into advanced clinical, specialist and operational leadership roles.

Experience of working within system-wide transformation programmes alongside NHS and Local Authority leaders.

Make a Lasting Impact

Be part of a team dedicated to improving:

Early intervention.

Educational inclusion.

Family experience and confidence.

Access to therapy services.

Long-term outcomes and readiness for adulthood for children and young people with SEND.

Who We Are Looking For

We welcome applications from enthusiastic and forward-thinking people, who are team workers and want to make a difference at a local level.

Who are passionate about:

Early intervention and prevention.

Inclusive practice.

Working collaboratively across organisational boundaries.

Empowering families, schools and communities.

Innovation and service transformation.

Whether you are an experienced clinician seeking a new challenge or an emerging therapist looking to develop your skills in a supportive and ambitious environment, we would love to hear from you.

About Barking & Dagenham

Barking & Dagenham is ambitious for every child and young person to achieve their full potential. The borough has a strong commitment to inclusive education and partnership working, supported by innovative neighbourhood and family hub approaches and a growing investment in SEND transformation. The Experts at Hand programme is a key part of this vision, bringing together the expertise of NELFT, the Local Authority and wider system partners to create a more joined-up and responsive service for children and families.

Be Part of Something Different

If you want to be part of an ambitious partnership that is redefining, how SEND support is delivered, improving outcomes for children and creating new opportunities for professional growth, then we invite you to join the Experts at Hand team.

Together, we can build a more inclusive future for children and young people across Barking & Dagenham.

Working for Us Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London and Essex. We provide community and mental healthcare services to adults and children within these areas.

The Trust has award-winning equality and diversity initiatives, along with staff health and wellbeing activities. We invest significantly in your development because when you feel valued and supported, we can deliver the highest quality care to our patients. We are a Level 3 Disability Confident Leader, have been recognised in the Working Families Top 10 Employers benchmark for five consecutive years, and hold a Carers UK Level 1 Accreditation. Through our staff networks and training opportunities, we strive to foster a just and compassionate culture at NELFT.

Our Values 2025 - 2030

Working with our colleagues, patients and carers we have co-produced three new values that we aim to embed within our culture here at NELFT. They are:

We are kind.

We are respectful.

We work together with our communities.

These three values help us to strive to provide the best care by the best people. Starting with NELFT NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers, and attend a number of drop-in sessions focusing on engagement, health and wellbeing and key processes. The induction will be held at our head office in Goodmayes Hospital. Probationary Period This post will be subject to a probationary period.

High Cost Area Supplement – Outer London (B&D, Redbridge, Havering and Waltham Forest, CEME) This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (with a minimum of £4,870 to a maximum of £6,137 p.a. pro rata for part time).

Certificates of Sponsorship Although we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles. Please check your eligibility under the UKVI points-based system. When calculating the basic salary for sponsorship, HCAS (High-Cost Area Supplement) is not included to ensure fairness and consistency within our Trust.

Use of AI

We value applications that genuinely reflect each candidate’s own skills, experience and motivations. We therefore strongly discourage the use of AI-generated content in applications. Applications should be written in your own words and accurately represent your knowledge, skills and experience. We reserve the right to reject an application where we reasonably believe AI has been used to generate or materially contribute to its content.

Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer to this when completing your application.

For an informal chat or to arrange a visit, please contact:

Name: Ronan Fox / Chris Scalzo Job title: Head of Service Children's Integrated Care B&D / Professional Clinical Lead Contact Number: Ronan - 07939 453362 - Chris - 0300 300 1751 Email: [email protected] / [email protected]

Person Specification

Qualifications

Essential

• Successful completion of a post-graduate training in psychological practice (e.g. clinical/counselling psychologist fully registered with the appropriate
• professional or regulatory body (e.g. HCPC) and further qualified to masters
• level or equivalent (degree, diploma and supplemented by specialist training, experience, short courses)
• To be eligible for registration as a full member of the Appropriate
• professional body (e.g. HCPC)

Experience

Essential

• Extensive experience of working with difficult, challenging children/young people requiring skilled and complex interventions.
• Extensive experience of working with children and adolescents with co
• morbid difficulties and special needs. (i.e. combination of organic and emotional deficits, such as autistic spectrum disorders and trauma).
• Extensive experience of working therapeutically with parents/carers/families of children and young people with complex mental health problems
• Experience of using observation & assessment skills (eg. In school and home contexts) to contribute to assessments of children.
• Experience of carrying out generic assessment with other colleagues in the multi-disciplinary team
• Experience of initiating, organising and planning inter agency meetings aimed at setting in place a treatment package tailored to the individual needs of a child/young person.
• Experience of specialist assessment carried out autonomously in order to determine the most appropriate treatment plan from a range of options for the child/young person.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NELFT North East London Foundation Trust

Address

Axe Street Child & Family Centre

Barking

Essex

IG11 7LZ

United Kingdom

Employer's website

https://www.nelft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main duties of the job

To provide key contacts as per the Healthy Child programme, identifying and assessing health needs. Working within the wider multidisciplinary team to provide appropriate support for families.

To identify and assess children 0-5 with complex health needs, offering an enhanced integrated service within the multi agency team.

To identify possible safeguarding concerns and escalate for support as required, working with other agencies across the borough.

You will need to have the ability to work autonomously and as part of an integrated skill mix team. You need to have excellent communication skills and experience of working in partnership across organisational boundaries. You need to be willing to facilitate and support change in service delivery..

Starting with NELFT NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop-in sessions focusing on engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.

Probationary Period This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).

High Cost Area Supplement – Fringe (Basildon, Thurrock, Brentwood, Harlow and Dartford only) This post also attracts payment for High Cost Area Supplement of 5% of the basic salary (with a minimum of £1,303 to a maximum of £2,198 p.a. pro rata for part time)

Working for Us Joining Healthy Family 0-19 Service NELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London and Essex. We provide community and mental healthcare services to adults and children within these areas.

The Trust has award-winning equality and diversity initiatives, along with staff health and wellbeing activities. We invest significantly in your development because when you feel valued and supported, we can deliver the highest quality care to our patients. We are a Level 3 Disability Confident Leader, have been recognised in the Working Families Top 10 Employers benchmark for five consecutive years, and hold a Carers UK Level 1 Accreditation. Through our staff networks and training opportunities, we strive to foster a just and compassionate culture at NELFT.

Person Specification

Qualifications

Essential

• Please see attached Job description

Experience

Essential

• Please see attached Job description

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NELFT North East London Foundation Trust

Address

Grays Health Centre

Grays

Essex

RM17 5BY

United Kingdom

Employer's website

https://www.nelft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please check the job description and personal specification document for more information on the requirement for this job.

Person Specification

Experience

Essential

• Subject to reasonable adjustments in respect of any disability, the post holder must possess a valid driving license and be able to drive and have the unrestricted use of a car or motorcycle for work at all times including community based work.
• Minimum 2 years experience working in a role delivering care in a mental health setting

Qualifications

Essential

• Foundation Degree in Mental Health or related subjectOR Level 3 Qualification Health related area and 2 years' experience in a care role OR 5 years' experience in a role delivering care in a mental health setting
• Driving license suitable for use in the United Kingdom, access to a vehicle will also be required.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Surrey and Borders Partnership NHS Foundation Trust

Address

Bramdean

Worple Road

Staines

TW18 1ED

United Kingdom

Employer's website

https://www.sabp.nhs.uk/working-for-us (Opens in a new tab)

Job description

Job responsibilities

• To work collaboratively with multi-disciplinary colleagues, service leads and the Associate Director of Therapies to develop and continuously review the strategy for the delivery of afull range of psychological services and the development of psychological mindedness across allservices.
• To lead and/or contribute to service improvements, change programmes and business developments as required.
• To plan and deliver expert clinical interventions, consultation and training.

See attached job description for full details.

Person Specification

Qualifications

Essential

• Doctorate in Clinical or Counselling Psychology qualification or equivalent
• Completion of an appropriate clinical supervision course to enable supervision of trainees
• Holds a drivers lincense and has access to a vehicle for work purposes

Desirable

• Additional academic clinical qualification relevant to area of work
• Additional leadership/management study

Registration

Essential

• HCPC registered Practitioner Psychologist

Experience

Essential

• Extensive post qualification clinical experience in relevant clinical setting
• Extensive experience of leading in clinical practice, service development or project work and contributing to strategic initiatives
• Extensive experience of implementing change following audit and service evaluation
• Demonstrable experience of developing complex formulations drawing on multiple psychological models
• Experience of advising senior managers on complex psychological issues and risk

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Surrey and Borders Partnership NHS Foundation Trust

Address

Leatherhead

18 Mole Business Park, off Ronson Way

Leatherhead

KT22 7AD

United Kingdom

Employer's website

https://www.sabp.nhs.uk/working-for-us (Opens in a new tab)

Job description

Job responsibilities

Detailed job description and main responsibilities

Please check the job description and personal specification document for more information on the requirement for this job

Person Specification

Qualifications

Essential

• A professional mental health qualification e.g. NMC - RMN, HCPC - OT, Social Work Degree or equivalent Clinical Supervision qualification
• A valid driving licence, be able to drive and have the unrestricted use of a car or motorcycle for work at all times for community based work.

Experience

Essential

• 2 years post qualification experience in a Band 6 post
• Evidence of post qualification study

Desirable

• Mentorship qualification
• Supervisor experience
• Experience of delivering therapeutic interventions
• Experience of working in crisis/community/home treatment teams

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Surrey and Borders Partnership NHS Foundation Trust

Address

Theta Building

Lyon Way

Frimley

GU16 7ER

United Kingdom

Employer's website

https://www.sabp.nhs.uk/working-for-us (Opens in a new tab)

Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £6.50 = £28.00. Deducted from salary over following 4 months or one off payment.

Enhanced Check: £49.50 + administration cost of £6.50 = £56.00. Deducted from salary over following 4 months or one off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Person Specification

Qualifications

Essential

• GCSEs Grade A-C in Maths and English or functional skills level 2 in Maths and English (must have proof of qualification)
• Care Certificate
• oLevel 3 qualification in healthcare or equivalent in terms of academic attainment

Knowledge and Experience

Essential

• Previous experience of working within a health / care setting
• Understanding of the importance of the promotion of health and well-being (Making Every Contact Count)
• Understanding of the NMC Code of conduct and how it applies to the Nursing Associate role
• Continuing professional development with portfolio.
• Equality issues.
• Equality legislation and best practice.

Desirable

• Understanding of the scope of the role of the Nursing Associate in context of the team and the organisation, and how the role may contribute to service development
• Understanding of evidence based practice
• Completion of an HCA development programme Understanding of basic physiology, e.g. normal vital signs, fluid balance and nutritional requirements etc.
• Evidence of recent work based learning or self directed learning

Skills and Aptitudes

Essential

• Demonstrable ability to study at Level 5 Diploma of Higher Education Level and commit to completing the Foundation Degree Evidence of involvement in support / development of less experienced staff programme and one of the following to demonstrate a minimum of achievement of 48 UCAS points
• Ability to work effectively as a team player under appropriate supervision, and as part of a multi-disciplinary team
• Insight into how to evaluate own strengths and development needs, seeking advice where appropriate
• Intermediate IT skills
• Ability to communicate with members of the public and health and care providers
• Courteous, respectful and helpful at all times
• Ability to deal with non-routine and unpredictable nature of the workload and individual patient contact
• Ability to work on own initiative
• Ability to take part in reflective practice and clinical supervision activities
• Effective communication and interpersonal skills.
• The ability to demonstrate the compassionate values and behaviours needed for dignified care
• Evidence of time management skills and ability to prioritise

Desirable

• Evidence of involvement in support / development in support / development

Other Requirements

Essential

• Ability to move between sites working across health and social care as required by the needs of the development programme

Desirable

• Able to travel independently

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

CIC / WCH

Newtown Road

Carlisle

CA2 7HY

United Kingdom

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

JOB DESCRIPTION:

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP:

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see ourPolicy for eligible vacancies.

AHP - Return to Practice Job Advert information.This role may be suitable for individuals Returning to Practice. Please speak to the recruiting manager for more information.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as followsif applicable to the post:

Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information:

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Person Specification

Qualifications

Essential

• Degree in Speech and Language Therapy approved by RCSLT.
• Registration with HCPC.
• Ongoing Membership with the RCSLT.
• Evidence of formal training/ specialist experience to Masters Level equivalently in dysphonia

Desirable

• Training in conducting and interpreting video laryngeal endoscopy.
• Membership of appropriate CEN

Skills and Aptitudes

Essential

• Ability to carry out and analyse the results of, various assessments.
• IT skills - including word processing, ability to access software packages.
• Excellent skills in presentation and training of others
• Excellent interpersonal and communication skills
• Excellent time management, organisational and administration skills.

Desirable

• Effective use of telemedicine

Other Requirements

Essential

• Car driver essential
• Car owner
• Ability to meet the physical demands of the post
• Promote equality and value diversity (Level 3)

Knowledge and Experience

Essential

• Experience of Working within the field of dysphonia to an advanced level
• Evidence of Leadership/management skills.
• Experience of working with adults with a wide range of communication and swallowing disorders
• Demonstrate a good working knowledge of the treatment, surgical procedures and medical management carried out by other services relevant to SLT management of voice eg ENT, respiratory medicine.
• Demonstrate interest in developing skill in objective laryngeal assessment eg VLE/stroboscopy, to support current service.
• High level of knowledge of current national and local drivers, governance and risk relating to the delivery of SLT services to adults with voice disorders.
• Experience of driving change to improve service delivery.

Desirable

• Evidence of leadership training
• Experience of service development.
• Experience in conducting / interpreting video laryngeal endoscopy.
• Experience of working in a voice clinic setting.
• Experience of working with upper airway disorders.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Cumberland infirmary

Newtown Rd

Carlisle

CA2 7HY

United Kingdom

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date

Person Specification

Qualifications

Essential

• Professional qualification to Masters level or equivalent professional education in a relevant field
• Training in leadership and management skills in an NHS setting

Experience

Essential

• Professional knowledge plus additional specialist, management knowledge
• Considerable experience and knowledge with operational service management
• Leadership skills gained through previous experience and/or in house training
• Knowledge of statutory and legal frameworks within health and social Care
• Knowledge of Business Planning processes
• Experience as a senior manager including multi-disciplinary team management
• Developing effective networks and partnerships and stakeholder engagement
• Evidence of delivery and a track record of success
• Experience of delivering significant change within a clinical environment.
• Training in Change management

Desirable

• Knowledge of the area of the Collaborative
• Experience of the area of the Collaborative
• Experience in leading investigations

Knowledge

Essential

• Highly developed operational management knowledge acquired through a combination of in-depth experience and post graduate study
• Knowledge of change management and strategies and experience of implementing change
• Knowledge of modernisation techniques such as capacity and demand studies
• Knowledge of NHS agenda and impact on service
• Knowledge of Trust wide hospitals, wards, departments, services, policies and procedures gained through shadowing peers and induction into on call duties

Desirable

• Equality impact assessments

Skills & Aptitudes

Essential

• Ability to effectively analyse situations and information to inform decisions including analysing data and statistics and other available information
• Experience of leading, coordinating and organising teams
• Experience of managing, monitoring and controlling budgets
• Experience and achievement in meeting performance targets
• Communication / presentation skills - able to engage and communicate effectively with a range of stakeholders
• Effective written / report writing skills.
• Computer literate for a range of software packages including word, excel, PowerPoint
• Ability to network and build effective and co-operative working relationships across organisational and professional boundaries
• Planning and organisational skills including development and implementing strategic service and business planning
• Judgement and analytical skills required to deal with clinical and non-clinical services
• Resilient, able to challenge as well as deal with challenge
• Able to work under pressure and to tight deadlines.
• Ability to negotiate and influence others.
• Able to manage conflict.
• Project management skills
• Establish visibility and credibility in equal measure across all localities.
• Coaching and mentoring skills
• Political awareness

Personal Circumstances

Essential

• Time management, prioritisation and organisational skills
• Confidence, decisiveness, initiative and high self-motivation

Other Requirements

Essential

• Ability to travel independently across Cumbria.
• Participate in any on-call arrangement or shift system on site which is associated with this role, in order to fulfil the requirements of the base service and also the wider Trust. These arrangements may vary from time to time depending upon Trust requirements in the best interests in service delivery.
• Post holder will be expected to work across multiple sites

Desirable

• Driving licence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Cumberland Infirmary

Carlisle

CA2 7HY

United Kingdom

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

JOB DESCRIPTION:

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £6.50 = £28.00. Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £6.50 = £56.00. Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Person Specification

Education & Qualifications

Essential

• Full Registration with the General Medical Council.
• Membership of the Royal College of Obstetrician and Gynaecologist
• Entry into the specialist register

Desirable

• Other relevant medical and non medical training/degree
• Other relevant postgraduate qualifications e.g. Master's degree, diplomas.
• Management training
• Instructor status in either APLS/ALS

Experience and Knowledge

Essential

• High Level of clinical experience and competence in Obstetrics and Gynaecology and Operative Obstetrics & Gynaecology
• Ability to perform major gynaecological procedures such as abdominal and vaginal hysterectomy
• Excellent communication skills with patient, colleagues, managers and other staff
• Ability to take full and independent responsibility for clinical care of patients
• A special interest to complement that of the existing postholders in particular obstetrics and labour ward management
• Experience in Postnatal Pelvic Health Management
• Knowledge in advanced Antenatal care
• Maternal Medicine
• Experience in Uro-dynamics & OPH

Desirable

• Experience in outpatient hysteroscopy
• Accreditation e.g. in ultrasound scanning and training
• Membership of relevant learned societies.
• Evidence of involvement in risk management processes, protocol development
• Intermediate level in Obstetric Ultrasound scanning
• Proven track record in undertaking research projects
• Formal training in medical education.
• Experience in district general hospital practice at both trainee and consultant or SAS level
• Hold an ATSM or equivalent experience

Management and Administrative

Essential

• Ability to advice on efficient and smooth running of the Obstetrics and Gynaecology Service
• Ability to organise and manage own workload efficiently

Communication Skills and Abilities

Essential

• Empathetic and Sensitive approach to patient needs
• Approachable and effective multi disciplinary team member with excellent interpersonal skills
• Team Loyalty
• Positive Approach to lesson learnt
• confident approach without being arrogant
• IT skills

Desirable

• Presentation skills - presentations of audit and research papers

Cotinued Professional Personal Development

Essential

• Demonstrable evidence of lifelong learning
• Reflective approach to personal development with an ability to acknowledge and effectively manage poor performance
• participation in appropriate peer review processes

Desirable

• Continued Professional / Personal Development

Management and Administrative

Essential

• Ability to advice on efficient and smooth running of the Obstetrics & Gynaecology service.
• Ability to organise and manage own workload efficiently

Teaching

Essential

• Commitment to continuing medical education, appraisal and clinical governance

Desirable

• Experience of and commitment to teaching undergraduate and postgraduate medical staff.
• Recognised educational supervisor

Research, Audit and Clinical Governance

Essential

• Experience of, and commitment to, medical audit.
• Experience of research and Clinical Governance.
• Ability to apply research outcomes to clinical problems.

Desirable

• Ability to supervise postgraduate research
• Publications in peer reviewed journals

Personal Attributes

Essential

• Ability to work as part of a multi-disciplinary team
• Participation in on call and emergency cover
• Ability to travel to fulfil the requirements of the post

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

West Cumberland Hospital

Whitehaven

CA28 8JG

United Kingdom

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Applicants must be registered with GPHC

Please find attached job description for full details.

Advertising date : 8th September 2026

Closing date : 22nd September 2026

We welcome your application.

Person Specification

Education and Qualification

Essential

• MPharm or equivalent first degree in Pharmacy
• Registration as a Pharmacist with GPhC
• Postgraduate clinical qualification Or Evidence of portfolio working towards RPS core advanced pharmacist curriculum
• Qualified Pharmacist prescriber registered with the GPhC or working towards this qualification

Desirable

• Experienced Prescriber
• Qualified Pharmacist prescriber

Knowledge and Experience

Essential

• Evidence of commitment to CPD as a minimum to meet mandatory requirements of the General Pharmaceutical Council
• Up-to-date knowledge/ experience of relevant legislation
• Experience within NHS pharmacy practice
• Awareness and understanding of professional accountability, GPhC standards and other local and national initiatives

Desirable

• Human resources management

Skills and Competencies

Essential

• Demonstrate effective written and verbal communication skills
• Evidence of a high level of professional organisation
• Ability to adapt within a changing environment
• Excellent interpersonal skills including negotiation and conflict management
• Good conflict resolution skills
• Excellent planning, prioritisation and time management skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust

Address

St Nicholas Hospital

Jubilee Road

Gosforth

NE3 3XT

United Kingdom

Employer's website

https://www.cntw.nhs.uk/careers/ (Opens in a new tab)

Job description

Job responsibilities

You will be required to travel to various sites, parking in our Trust car parks is free. There are hot desking offices available for dietitians to use across the Trust and we will provide you with the necessary equipment to enable you to work across multiple sites and access electronic notes and dairies as needed.

It is essential you have current and ongoing registration as a dietitian with the HCPC to be considered for this post.

Please find attached job description for full details.

Advertising date : 8th September 2026

Closing date : 22nd September 2026

We welcome your application.

Person Specification

Education and Qualification

Essential

• Degree in Dietetics or Science/Nutrition Degree plus post-graduate Diploma in Dietetics which leads to eligibility to Health Care Professions Council (HCPC) registration
• Current valid registration as a Dietitian with the HCPC
• Evidence of Continual Professional Development including post graduate courses

Desirable

• Member of the British Dietetic Association and Mental Health Specialist Group
• British Dietetic Association: Parenteral and Enteral Nutrition Group (PENG) course
• Safeguarding children and vulnerable adults training
• Basic Food Hygiene Certificate

Knowledge and Experience

Essential

• Post registration experience in general clinical dietetics and further post registration experience in one or more specialist areas
• Experience of working in a multi-disciplinary team
• Experience working in and presenting to groups
• Evidence of participation in audit/research
• Experience of providing clinical supervision for junior dietitians and mentoring students
• Experience in the development of Dietetic services

Desirable

• A working knowledge of vulnerable adult and child protection issues
• Knowledge of existing national guidance and key standards in eating disorders
• Knowledge of the Mental Health Act

Skills and Competencies

Essential

• The ability to solve complex clinical problems some of which will require immediate resolution
• Ability to reflect and critically appraise own performance as part of the supervision process
• Ability to be flexible; adapting approaches to suit different settings and patients
• Risk assessment, risk management and safety planning skills
• Good IT skills and ability to use electronic systems for recording clinical information

Desirable

• Basic counselling skills
• Leadership skills
• Training and induction of staff

Role/Team Specific Requirements

Essential

• Professional in approach and manner
• Ability to work independently whilst contributing to multi-disciplinary teams
• Committed to lifelong learning and continuing professional development
• Ability to work as an autonomous practitioner and as part of a team and prioritise own work load and that of others
• Flexible in covering colleague's patient cases in some circumstances

Personal Characteristics/Additional Requirements

Essential

• Well-developed communication and interpersonal skills
• Good organisational and problem solving skills
• Able to work under own initiative, work under pressure and achieve deadlines
• Reliable, dependable with good time keeping
• Enthusiastic, flexible and motivated to promote Dietetic services
• A commitment to equal opportunities and a positive attitude to combating stigma
• Ability and willingness to travel around the Trust and able to meet the mobility requirements of the post

Desirable

• Keen to learn and gain further experience and with an interest in all aspects of dietetics

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust

Address

St Nicholas Hospital

Newcastle upon Tyne

NE3 3XT

United Kingdom

Employer's website

https://www.cntw.nhs.uk/careers/ (Opens in a new tab)

Job description

Job responsibilities

Prime Responsibilities

Communications & Relationship skills

• Manning of the Pathology IT Service Desk, acting as the first point of contact for all customers both within GHNT and supported third party organisations
• Ensuring that all calls are answered within the Trust First Class Hospitals standard of under 18 seconds
• Provide first level end user support to Trust and supported third party organisations where possible and appropriate, otherwise forwarding calls to the most appropriate person or organisation for second/third level support, including use of remote support tools as appropriate
• Ability to actively listen to users of the services and extract relevant information to determine their requirements or the root cause of any issues.
• Ability to show empathy for service users experiencing issues and demonstrate an understanding of the business impact caused.
• Ability to communicate clearly and concisely with a wide range of end users and support staff from multiple backgrounds and organisations, including difficult users, on potentially complex or sensitive information
• Provide a customer focused approach to ensure we deliver a responsive and effective service to users.
• Work with other support staff in the local Gateshead health community in the implementation of Service Desk facilities to support healthcare delivery.
• Liaison with support representatives of other organisations to ensure that problems are directed to the most appropriate support staff for resolution
• Working with local and national service providers to ensure that Service Desk call forwarding (seamless ticketing) is implemented between Trust Service Desk software and provider helpdesk systems
• Work collaboratively with all members of the digital teams to deliver a seamless, efficient and effective service.
• Provision of support for the laboratory information system and all associated applications
• Ability to communicate through written, electronic and verbal media at a wide range of levels, including the ability to present highly technical and/or complex concepts in readily understandable language
• Working with Trust IT department to ensure that orders are processed appropriately, and with support staff to manage installation workloads

Knowledge, Training & Experience

• Educated to NVQ Level III or with equivalent experience, preferably educated to degree level or equivalent in depth experience in an IT related subject, relevant technical certifications or qualifications
• Substantial experience of end user first level support experience
• Strong customer service skills gained in dealing with a broad range of users of a service, not necessarily within IT
• Knowledge of and experience in using Service Desk software, including call transfer to other organisation helpdesk systems
• Technical knowledge of IT hardware, operating systems and end-user productivity tools
• Maintain up to date knowledge of technical hardware and software used within Pathology and supported third party organisations, including but not limited to Meditech LIMS, ICE Desktop, analyser data managers
• Familiarity with on-line technical and support resources
• Experience in using and maintaining databases
• Willingness to enhance own skill set in relation to developments in desktop technology and software environments
• Demonstrated recent development of knowledge and skills in support of the Service Desk role
• Knowledge of national coding structure including but not limited to Read Codes, SNOMED, SNOMED-CT and the Universal Test Library (UTL)
• Possess, or working towards ITIL Green Badge certification
• Possess, or working towards Service Desk Institute Service Desk Analyst qualifications
• Maintain personal and professional development to meet the changing demands of the job and participate in appropriate training activities
• Flexible, dedicated and with the appropriate combination of practical and theoretical approaches
• Knowledge of and exposure to National developments of NHS digital projects and programmes
• Relevant NHS experience is desirable

Planning & Organisational Skills

• Manage the enrolment and maintenance of user accounts for ICE Desktop, Meditech and data managers, ensuring that starters, leavers and movers are correctly processed
• Management of the Service Desk call log in association with the second level support teams to ensure that all calls are accurately logged, and that users are appraised of call status where appropriate
• Management of hardware and software fault call logs for tracking third party support calls
• Tracking and management of all quotes, requisitions and invoices for IT related hardware and software, liaising with the Pathology IM&T Manager to ensure that appropriate technical and other standards are enforced

Responsibility for Policy & Service Development

• Responsible for following and implementing policies relating to working within the IT function
• Management of documentation, procedures and, in association with the Pathology IM&T Manager, policies relating to the operation of the pathology systems applicable to Trust and supported third party organisations
• Assist with development and assessment of new operational policies and guidelines within the IT function
• Responsible for proposing changed or updated policies relating to working within the IT function
• Work with the Pathology IM&T Manager on the implementation of pathology related solutions for the Trust

Responsibility for Financial & Physical Resources

• Responsible for the safe and secure receipt, handling and storage of expensive equipment
• Responsible for purchase of IT related assets
• Tracking and management of all orders, requisitions and invoices for IT related hardware and software, liaising with the Pathology IM&T Manager to ensure that appropriate technical and other standards are enforced

Responsibility for Human Resources

• Train Trust and other organisation staff in the use of the Service Desk system
• Supervise more junior members of staff
• Responsible for training of end users on ICE label printing devices

Responsibility for Information Resources

• Management and development of the Pathology IT hardware and software asset log on QPulse to ensure that all relevant Trust and supported third party organisation assets are accurately recorded and tracked
• Use the Laboratory Information System according to the authorised procedures and policies
• Enter and retrieve Patient data using the Laboratory Information System
• Comply with local and national policies for the safe, secure and confidential processing, and storage of patient and other laboratory data
• Daily management of the electronic results messaging solutions to ensure results are distributed to primary care requestors in a timely manner and any identified issues are resolved without significant delay
• Production of performance statistics to assist the Pathology IT in management and improvement of the support function, including the production of the necessary reports for managing third party service level agreements

Person Specification

Education

Essential

• Able to demonstrate recent interest in own personal development
• Educated to NVQ or equivalent

Experience

Essential

• Experience of working in a customer service environment
• experience of first and second line IT support
• Familiarity with use of Service Desk software systems
• Familiarity with Microsoft end user productivity applications
• Experience of using NHS/Pathology specific applications including LIMS, Order Communications, analyser data managers, QMS

Skills

Essential

• Excellent communication, interpersonal and organisational and presentation skills
• Effective written and verbal communication with all levels of user
• Able to work with support staff from third party organisations
• Strong telephone call handling skills

Knowledge

Essential

• Knowledge of PC hardware and operating systems, including installation, support and troubleshooting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Gateshead Health NHS Foundation Trust

Address

Queen Elizabeth Hospital

Queen Elizabeth Avenue

Gateshead

NE9 6SX

United Kingdom

Employer's website

https://www.qegateshead.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

1. Key responsibilities

To abide by trust policies and procedures

Build and maintain safe and effective therapeutic relationships

Support individuals to contribute to collaborative care/support/recovery plans

Support the named nurse to develop collaborative individual, patient centred care plans and implement them creatively using initiative.

Communicate effectively with a wide range of people using a range of preferred methods

Contribute to monitoring, observing and engaging with individuals, communicating outcomes and conclusions with the rest of the team

Gain an understanding of a persons experiences in relation to their mental health, learning disability and/or dementia.

Understand a persons coping strategies and strengths and support people to use these at times of distress or difficulty

Contribute to reflective practice and encourage compassion and understanding

Be able to recognise increasing risk and alert significant others and the team to respond as needed

Undertake a range of practical tasks and duties in support of the Team and individual needs.

Follow principles of diffusion and de-escalation and where physical interventions or restraint are required, to approach in line with approved techniques considering the safety and dignity of the individual throughout.

To feel confident to be able to report untoward incidents and areas of concern as soon as they arise

To document any relevant information in an electronic record following relevant policy and legislation

2. Duties

Each individual has different needs however the list below outlines just some of the practical duties that the post holder will undertake, support and enable people to/with:

Using appropriate assessment tools under supervision to assist the registered practitioner in assessment of the patients health and wellbeing needs.

Initiate emergency action when required e.g cardiac arrest, fire

Identify/contribute to their own goals to improve their quality of life

Participate in clinical skills as trained in line with role e.g recording ECGs

Contribute to their own care/support/recovery plans

Support individuals to express their needs and wishes

Promote their personal hygiene and physical health.

Actively engage in health promotion

Engage in meaningful and enjoyable activity

To support individuals with external activities/appointments under indirect supervision

May have responsibility for patient monies/valuables which need to be handled within GHFT guidelines

Assist individuals with activities of daily living encouraging active participation and independence

3. Training and Supervision

Undertake mandatory and appropriate training relevant to your role for example:

Identify own training and developmental needs

Identify areas of training need that are relevant to the team

Assist in the delivery of training in areas of personal experience and interest

Participate in annual performance development reviews

Participate in regular individual and group supervision

Use supervision to understand, reflect, inform and improve your work practice

Participate in the development of the service

4. Personal responsibilities

Ensure that people are treated with dignity and respect

Promote anti-discriminatory activities

Work flexibly to meet service needs

5. Administrative responsibilities

Keep clinical records up to date using trust systems in accordance with legislation as delegated by the nurse in charge

Support people to contribute to their own clinical notes

Maintain records to a high standard and record activity data in a timely manner

6. Professional responsibilities

Maintain confidentiality of all personal information and data in line with organisational policy and the GPDR 2018

Be familiar and work in line with local and national policy and procedures.

Raise concern in regard to disciplinary or performance issues to the management team using policies and procedures such as safeguarding and Freedom to speak up.

This is not an exhaustive list of duties and responsibilities and in discussion with the manager the postholder may be required to undertake other duties which fall within the Banding of the post. The job description will be reviewed regularly in the light of changing service requirements and any such changes will be discussed with the post holder.

The post holder should be comfortable in the use of computer technology, have basic keyboard skills and have the ability to use email.

All employees are expected to observe the following:

Equal opportunities and dignity at work statement of intent

The Trust is a major employer and provider of services. We are committed to building a workforce which reflects the diversity of and meets the needs of the local community.

We oppose all forms of discrimination on legal and moral grounds and recognise that discrimination creates barriers to achieving equality for everyone.

The Trust is committed to making equality of opportunity and fair treatment a reality whereby an individual can seek, obtain and continue employment without unfair discrimination.

As an equal opportunities employer, we will ensure that all job applicants and employees receive fair and equal treatment and will not be disadvantaged by unjustified conditions or requirements.

The Trusts Equal Opportunities and Dignity at Work Policy underpins the Trusts commitment to achieve equality and fairness at work and to ensure that individuals or groups are not unfairly discriminated against.

Safeguarding children and adults

The Trust is committed to safeguarding and promoting the welfare of children, young people (anyone under the age of 18) and adults. It expects all staff, volunteers and contracted staff to share this commitment and act in such a way that safeguards and promotes the health and wellbeing of children, young people and adults.

Staff must ensure that they are familiar with the signs and symptoms of abuse and know what to do if any such concerns are raised.

Staff are expected to know about and follow the Trusts safeguarding children and safeguarding adult policies which can be found on the Trust intranet and participate in related mandatory/statutory training.

Risk management

Staff should be aware of the principles of risk management and adopt appropriate practice to reduce the risk to themselves and others. In particular, staff should observe the Trusts Risk Management Strategy, Risk, Incident and Serious Incident reporting and management policies, Health and Safety regulations and the risk management training requirements for all staff.

Infection prevention and control

Staff are expected to comply with the Trusts Infection Prevention and Control policies and conduct themselves in such a manner as to minimise the risk of causing healthcare associated infections

Person Specification

Qualifications

Essential

• Maths and English qualifications or equivalent eg. NVQ level 3
• Vocational qualification in health and social care (e.g. care certificate; level 2/3 diploma)

Experience

Essential

• Experience of working with people in a healthcare setting with mental illness, learning disability and/or dementia

Desirable

• Experience of mentoring or supervising colleagues
• Venepuncture skills

Knowledge, Skills & Abilities

Essential

• Effective communication and listening skills
• Ability to work independently and as part of a team
• Willingness to develop the skills necessary to mentor/supervise level 2 healthcare support worker apprentices you are working alongside

Desirable

• Understanding and practical knowledge of working in a healthcare setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Gateshead Health NHS Foundation Trust

Address

Queen Elizabeth Hospital

Sheriff Hill

Gateshead

NE9 6SX

United Kingdom

Employer's website

https://www.qegateshead.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Please see the attached supporting job description and person specification document which contains more information about the role and requirements.

Person Specification

Qualifications and Training

Essential

• Willingness to complete appropriate qualification and training (COSHH Procedures, Infection and Prevention Control)
• Good basic education which includes reading and writing and basic numeric skills

Desirable

• BICSc Qualification / NVQ or equivalent

Knowledge and skills

Essential

• Able to read, write and converse in English
• Able to understand and following written and verbal instructions
• Effective oral and written communication skills

Desirable

• Experience of working in cleaning industry

Experience

Essential

• Previous Cleaning experience in a Health Care setting

Desirable

• Have Cleaning experience