Job summary

Vacancies across the Trust area, Newburn, Hebburn and Wynyard

Are you considering your next step in your clinical career and want to work in a supportive environment? Use your skills and experience to serve and protect the people in your area.

Come and join the team.

We are looking for experienced clinicians to work full or part-time within our Integrated Urgent Care Clinical Assessment Service in order to assess and deliver care to patients across all age-groups, some with complex needs.

You will be providing assessment, medication advice and health information, supporting individuals to access the appropriate level of care including advice to manage their symptoms at home. Everyone at NEAS plays an important part in making sure all of our patients receive the correct treatment and care appropriate to their individual needs. It's an exciting environment to work in, and the job satisfaction immense.

It's an exciting environment to work in, and the job satisfaction immense.

Main duties of the job

Senior Clinical Advisors are required to work as part of a multidisciplinary team within the service provided by providing high-quality, evidence-based healthcare to the immediate needs of the patient.

You will require a critical understanding of detailed theoretical and practical knowledge and have specialist knowledge and experience. A depth of knowledge and understanding which enables you to perform at a high level of practice, take a leadership role, use and develop evidence to inform your practice and deal with complex, unpredictable patient presentations. You will be responsible for the telephone assessment of health and clinical needs, utilising professional clinical judgement, supported by NHS Pathways and other suitable clinical decision support systems across both 111 and 999.

The role requires generalist and specialist skills to assess and deliver care to patients across all age-groups. You will provide assessment, medication advice and health information supporting individuals to access the appropriate level of care including advice to manage their symptoms at home. You will be responsible for the supervision, teaching and preceptorship, coaching and mentoring of other staff, which may include; students, other clinicians and health advisor.

About us

We employ 3,500 staff in 63 locations and serve a population of 2,600,000 in Northumberland, Tyne & Wear, County Durham, and Tees over 3230 square miles.

Many people think the job of the ambulance service is to collect patients and take them to hospital, but we do much more!

Paramedic skills have developed hugely in recent years, meaning we carry out more treatment at the scene and en-route to hospital.

We have a dedicated clinical assessment service that allows us to provide patients with the most appropriate care from the beginning of the patient journey.

We have a specialised branch of the Trust called HART which deal with explosions or terrorist attacks.

Ultimately patients are the heart of everything that we do to support our mission of "safe, effective and responsive care for all".

We value and respect the diversity employees bring to our workplace. We recruit a workforce that reflects the community we serve, and welcome applications from people from all backgrounds. To ensure we deliver on our aims in relation to diversity and inclusion we assess ourselves against a range of frameworks. We are ENEI Gold employer, Disability Confident Leader, Dyslexia Smart Award employer, Dementia Friendly, and part of Mind Blue Light programme and the Race at Work Charter from the Princes Responsible Business Network and are achieving across all objectives in NHS Equality Delivery System.

Job summary

HR Services Co-ordinator

Based: HQ/Agile

Full Time - Permanent

As HR Services Co-ordinator the post holder will be expected to provide a high quality, timely and customer focused HR service to colleagues for the whole employee lifecycle - from commencement to leaving the organisation.

Providing general administrative support to the HR Department, you would be the first point of contact for queries via our ServiceDesk system

The successful candidate will need to hold 5 GCSE's grade C or above including Maths and English, or equivalent or alternatively have experience in a similar role.

You will be required to have significant experience and knowledge of IT Systems such as Microsoft Outlook, Word, Excel and Power point and have evidence of CPD. Experience in the use of ESR/HR Systems would be desirable.

It is essential that the candidate has the ability to work with a high degree of accuracy and work in accordance with policies and procedures.

Main duties of the job

Deal with first line enquiries face to face or by phone or email, or other channels, relating to policies, processes, payroll, pensions, and any other HR related query, signposting or resolving as required.

Providing effective and efficient administration, to support the smooth running of the department. Issuing accurate letters / correspondence to reflect variations in contract, ensuring filing and systems are accurately updated in line with processes. E.g. flexible working requests, internal appointments, changes of hours.

Responsible for updating and maintaining the HR computer record systems to ensure accurate and effective management data is available to respond to queries and to produce reports.

Supporting data and systems - for access and reporting including payroll input.

About us

We employ 3,500 staff in 63 locations and serve a population of 2,600,000 in Northumberland, Tyne & Wear, County Durham, and Tees over 3230 square miles.

Many people think the job of the ambulance service is to collect patients and take them to hospital, but we do much more!

Paramedic skills have developed hugely in recent years, meaning we carry out more treatment at the scene and en-route to hospital.

We have a dedicated clinical assessment service that allows us to provide patients with the most appropriate care from the beginning of the patient journey.

We have a specialised branch of the Trust called HART which deal with explosions or terrorist attacks.

Ultimately patients are the heart of everything that we do to support our mission of "safe, effective and responsive care for all".

We value and respect the diversity employees bring to our workplace. We recruit a workforce that reflects the community we serve, and welcome applications from people from all backgrounds. To ensure we deliver on our aims in relation to diversity and inclusion we assess ourselves against a range of frameworks. We are ENEI Gold employer, Disability Confident Leader, Dementia Friendly, and part of Mind Blue Light programme and the Race at Work Charter from the Princes Responsible Business Network and are achieving across all objectives in NHS Equality Delivery System.

From 01/04/25 If your role needs a DBS you'll be subject to salary deduction totaling £49.50, spread over first and second pay.

Job summary

Resource Scheduling Coordinator

37.5 hours per week - full timeWeekly shift patterns 07:00-15:00, 09:00-17:00 (flex), 11:00-19:00 Salary: £25,760 - £27,476Based in Newcastle Upon Tyne (this is not an agile role)

Are you looking for a fast paced, exciting and challenging new role with lots of career opportunities then we would love to hear from you!!

We have an exciting opportunity within our Resource Scheduling Department here at The North East Ambulance Service Foundation Trust. We are looking for quick thinking, energetic people who are organised and like to be part of a great team, there are lots of opportunities for further learning and development as well as working closely and collaboratively with the Operational staff around the Trust.

You will be required to support operations with a specific focus on working pattern flexibility, staff rota's, ensuring that capacity and demand is met, and that clinical colleagues and resources are allocated and utilised appropriately. You will need to work independently without direct day to day supervision and be able to time manage appropriately.

Please note, unsuccessful candidates within the last 6 months need not apply.

Main duties of the job

We have an exciting opportunity within our Resource Scheduling Department here at The North East Ambulance Service Foundation Trust. We are looking for quick thinking, energetic people who are organised and like to be part of a great team, there are lots of opportunities for further learning and development as well as working closely and collaboratively with the Operational staff around the Trust.

You will be required to support operations with a specific focus on working pattern flexibility, staff rota's, ensuring that capacity and demand is met, and that clinical colleagues and resources are allocated and utilised appropriately. You will need to work independently without direct day to day supervision and be able to time manage appropriately.

About us

We employ 3,500 staff in 63 locations and serve a population of 2,600,000 in Northumberland, Tyne & Wear, County Durham, and Tees over 3230 square miles.

Many people think the job of the ambulance service is to collect patients and take them to hospital, but we do much more!

Paramedic skills have developed hugely in recent years, meaning we carry out more treatment at the scene and en-route to hospital.

We have a dedicated clinical assessment service that allows us to provide patients with the most appropriate care from the beginning of the patient journey.

We have a specialised branch of the Trust called HART which deal with explosions or terrorist attacks.

Ultimately patients are the heart of everything that we do to support our mission of "safe, effective and responsive care for all".

We value and respect the diversity employees bring to our workplace. We recruit a workforce that reflects the community we serve, and welcome applications from people from all backgrounds. To ensure we deliver on our aims in relation to diversity and inclusion we assess ourselves against a range of frameworks. We are ENEI Gold employer, Disability Confident Leader, Dyslexia Smart Award employer, Dementia Friendly, and part of Mind Blue Light programme and the Race at Work Charter from the Princes Responsible Business Network and are achieving across all objectives in NHS Equality Delivery System.

Job summary

Working within the Operations Directorate, the Operational Delivery Manager(s) will be responsible for Operational performance coordination including the most efficient use of frontline and PTS resources alongside the Emergency Operation Centres (EOC), 24 hours a day, 7 days a week.The post holder(s) will provide out of hours senior management support to all services including Patient Transport Services, Urgent Care Services, Support Services, EOC and external contacts, and be the lead point of contact for on-day service issues impacting on daily service delivery andescalations to health care and other emergency services partners whose activity is impacting on the Trust. In the event of a major incident the role has the responsibility of gathering and collating all available information and intelligence and sharing it internally and externally.

Main duties of the job

As a member of the Operations Leadership Team to be accountable for the optimum level of resources to be available for deployment by the Emergency Operations Control Centres (EOCs) by:o leading, in conjunction with the Resource Scheduling team and NEASUS the planning and scheduling of available resources;o monitoring a range of live performance metrics so targets remain within agreed operational thresholds;o taking tactical decisions to correct performance metrics that fall outside the agreed operational thresholds;o configuring resources in collaboration with the Resource Centre, Divisional Leadership Teams and EOC to deliver emergency, urgent and other care services achieving the required Nationally mandated and contractual targets;o communicating effectively with key external stakeholders when required in real time to identify and resolve dynamic issues in day-to-day operations;

About us

We employ 3,500 staff in 63 locations and serve a population of 2,600,000 in Northumberland, Tyne & Wear, County Durham, and Tees over 3230 square miles.

Many people think the job of the ambulance service is to collect patients and take them to hospital, but we do much more!

Paramedic skills have developed hugely in recent years, meaning we carry out more treatment at the scene and en-route to hospital.

We have a dedicated clinical assessment service that allows us to provide patients with the most appropriate care from the beginning of the patient journey.

We have a specialised branch of the Trust called HART which deal with explosions or terrorist attacks.

Ultimately patients are the heart of everything that we do to support our mission of "safe, effective and responsive care for all".

We value and respect the diversity employees bring to our workplace. We recruit a workforce that reflects the community we serve, and welcome applications from people from all backgrounds. To ensure we deliver on our aims in relation to diversity and inclusion we assess ourselves against a range of frameworks. We are ENEI Gold employer, Disability Confident Leader, Dementia Friendly, and part of Mind Blue Light programme and the Race at Work Charter from the Princes Responsible Business Network and are achieving across all objectives in NHS Equality Delivery System.

From 01/04/25 If your role needs a DBS you'll be subject to salary deduction totaling £49.50, spread over first and second pay.

Details

Date posted

23 October 2026

Pay scheme

Agenda for change

Band

Band 8a

Salary

£57,528 to £64,750 a year Unsocial allowance

Contract

Permanent

Working pattern

Part-time

Reference number

340-ODM-10-26

Job locations

Bernicia House

North East Ambulance Service, Bernicia House, Newburn Business Park

Newcastle upon Tyne

NE158NY

United Kingdom

Job description

Job responsibilities

1. Key Result Areas Meeting (and where possible improving) key performance, quality and personal targets contributing to the achievement of the Service Plan. Contributing to the delivery of a range of productivity measures (eg Hospital Turnaround Times, Job Cycle Times, Out of Service, Multiple Attendance Ratio etc). Improving employee satisfaction results as measured by the Staff Survey, notably engagement and communications. Meeting patient and internal complaints targets; focusing on continuous improvement by actively implementing those improvements learned from outcomes. Achieving budget and financial targets and making efficiencies where appropriate.2. Functional Responsibilities2.1 Leadership and management Responsibilities Provide strong and visible leadership, acting as a positive role model, demonstrating high levels of integrity, transparency and personal effectiveness. Promote a supportive, fair and open culture that encourages and enables all parts of the workforce to meet required performance standards Develop plans for the area of responsibility that are directly linked to the Trusts strategic objectives, commissioning intentions and reflect national workforce priorities Ensure that any service development initiatives take account of the views of relevant stakeholders Ensure that systems are in place within the remit to evaluate and review performance against agreed targets and performance indicators Report as required to the Trust Executive Group and other management groups and Committees on relevant performance indicators Embrace high standards of employment practice, act in accordance with the Managers Code of Conduct and promote the vision, values and goals of the organisation Participate in the Trusts performance appraisal system and undertake any identified training and development related to the post Anticipate and take early actions to mitigate any financial imbalance Ensure compliance with Standing Financial Instructions Promote and protect the equality diversity and rights of others and assist in the provision of a fair and just culture by being open, honest, supportive and respectful of others Assist other members of the Operations and EOC Management Team in the following key areas:o Achieving Performance Standardso Service developmento Reducing the number of complaintso Health & Safety including Accident & Incident Reportingo Infection Prevention and Controlo Clinical Governance Strategy implementationo Risk Management Practice within CBUo Safety and Security Managemento Contribute to the continuous improvement and development of services Participate in the recruitment and selection process for staff within the department Engage with other service providers, including private sector, to ensure the Trust is a learning organisation in adopting best practice Promote the Trusts core vision and values by ensuring the organisation is clinically focused, works together as one team, is responsive and provides an exemplary service Be an ambassador for the Trust ensuring staff are engaged to deliver in high performing ways and innovation and delivery are core to the business2.2Performance Management Responsibilities Embedding and continually improving the Planning Cycle across the whole operation driving maximum benefit from all of its components Assist in the development and maintenance of a comprehensive knowledge and understanding of the Trusts current and future operational and planning delivery models, ensuring this is always responsive to the changing healthcare environment Delivery of operational targets for the Service against set targets Engaging at senior levels and representing key departmental messages with all senior stakeholders and representative bodies Leading a real time planning function that is renowned for best practice, expertise and professionalism and is a trusted partner of the Local Leadership teams Authorisation of on the day changes to the plan in the context of overall Trust impact and real-time delivery framework Maximise on-the-day service performance across the Trust, taking account of agreed local variations and needs Tracking of performance against planning parameters & assumptions Identification of issues, anomalies, errors and new trends or influences Documentation / audit trails of issues and actions for use in operational analysis and learning Plan and priorities the management of real-time operational issues Hold managers accountable for any local decisions taken in regards to changes to plan2.3Financial Management Ensure that the Trusts funds are properly used, represent value for money and can withstand public scrutiny Awareness of the operational budget and your contribution to achieving financial balance. Monitoring short notice Third party provider requests and additional overtime against budget2.4Governance & Risk Management To actively manage risk by maintaining and updating a risk log and a lessons learnt log To ensure that all incidents, accidents and serious untoward incidents are reported, investigated and managed in line with Trust Policies and Procedures To support the Trusts incidents handling procedures by investigating incidents fully and contributing to Clinical Incident Review and Serious Untoward Incident processes as required To foster a fair and just culture where staff learn from incidents and are willing to report both incidents and near misses To be responsible for ensuring that robust procedures are in place to address any complaints in line with the Trusts Complaints Policy, ensuring that any identified changes are implemented and feedback is given to staff concerned Support the organisation to act safely and responsibly in relation to staff, patients, and the communities in which they work. Ensure that the law in key areas such as health and safety, employment, finance is complied with in area of responsibility To ensure a proactive and systematic approach to risk management in order that risks which have a potential adverse effect on the quality of care, safety and wellbeing of patients, service users and the public are identified and that appropriate actions and safe systems are implemented to eliminate or minimise the identified risks2.7General duties and Responsibilities This job description is not intended to be exhaustive and it is likely that duties may be altered from time to time in the light of changing circumstances, in discussion with the post-holder3.Key Working Relationships Resource Scheduling Department Locality Management teams Heads of Operations Executive and Deputy Directors / Operations Senior Management Team Senior staff side representatives Human Resources department Training department Finance department Overview and Scrutiny Committees / Trust Board members NEASUS Other Ambulance Service Providers Other emergency services NHSE/I Other key provider organisations Commissioners / Clinical Commissioning Groups NACC Relevant networks across the area and wider to represent the Trust where necessary External AuditAccountabilityDirectly accountable to the Strategic Head of EPRR

Job description Job responsibilities 1. Key Result Areas Meeting (and where possible improving) key performance, quality and personal targets contributing to the achievement of the Service Plan. Contributing to the delivery of a range of productivity measures (eg Hospital Turnaround Times, Job Cycle Times, Out of Service, Multiple Attendance Ratio etc). Improving employee satisfaction results as measured by the Staff Survey, notably engagement and communications. Meeting patient and internal complaints targets; focusing on continuous improvement by actively implementing those improvements learned from outcomes. Achieving budget and financial targets and making efficiencies where appropriate.2. Functional Responsibilities2.1 Leadership and management Responsibilities Provide strong and visible leadership, acting as a positive role model, demonstrating high levels of integrity, transparency and personal effectiveness. Promote a supportive, fair and open culture that encourages and enables all parts of the workforce to meet required performance standards Develop plans for the area of responsibility that are directly linked to the Trusts strategic objectives, commissioning intentions and reflect national workforce priorities Ensure that any service development initiatives take account of the views of relevant stakeholders Ensure that systems are in place within the remit to evaluate and review performance against agreed targets and performance indicators Report as required to the Trust Executive Group and other management groups and Committees on relevant performance indicators Embrace high standards of employment practice, act in accordance with the Managers Code of Conduct and promote the vision, values and goals of the organisation Participate in the Trusts performance appraisal system and undertake any identified training and development related to the post Anticipate and take early actions to mitigate any financial imbalance Ensure compliance with Standing Financial Instructions Promote and protect the equality diversity and rights of others and assist in the provision of a fair and just culture by being open, honest, supportive and respectful of others Assist other members of the Operations and EOC Management Team in the following key areas:o Achieving Performance Standardso Service developmento Reducing the number of complaintso Health & Safety including Accident & Incident Reportingo Infection Prevention and Controlo Clinical Governance Strategy implementationo Risk Management Practice within CBUo Safety and Security Managemento Contribute to the continuous improvement and development of services Participate in the recruitment and selection process for staff within the department Engage with other service providers, including private sector, to ensure the Trust is a learning organisation in adopting best practice Promote the Trusts core vision and values by ensuring the organisation is clinically focused, works together as one team, is responsive and provides an exemplary service Be an ambassador for the Trust ensuring staff are engaged to deliver in high performing ways and innovation and delivery are core to the business2.2Performance Management Responsibilities Embedding and continually improving the Planning Cycle across the whole operation driving maximum benefit from all of its components Assist in the development and maintenance of a comprehensive knowledge and understanding of the Trusts current and future operational and planning delivery models, ensuring this is always responsive to the changing healthcare environment Delivery of operational targets for the Service against set targets Engaging at senior levels and representing key departmental messages with all senior stakeholders and representative bodies Leading a real time planning function that is renowned for best practice, expertise and professionalism and is a trusted partner of the Local Leadership teams Authorisation of on the day changes to the plan in the context of overall Trust impact and real-time delivery framework Maximise on-the-day service performance across the Trust, taking account of agreed local variations and needs Tracking of performance against planning parameters & assumptions Identification of issues, anomalies, errors and new trends or influences Documentation / audit trails of issues and actions for use in operational analysis and learning Plan and priorities the management of real-time operational issues Hold managers accountable for any local decisions taken in regards to changes to plan2.3Financial Management Ensure that the Trusts funds are properly used, represent value for money and can withstand public scrutiny Awareness of the operational budget and your contribution to achieving financial balance. Monitoring short notice Third party provider requests and additional overtime against budget2.4Governance & Risk Management To actively manage risk by maintaining and updating a risk log and a lessons learnt log To ensure that all incidents, accidents and serious untoward incidents are reported, investigated and managed in line with Trust Policies and Procedures To support the Trusts incidents handling procedures by investigating incidents fully and contributing to Clinical Incident Review and Serious Untoward Incident processes as required To foster a fair and just culture where staff learn from incidents and are willing to report both incidents and near misses To be responsible for ensuring that robust procedures are in place to address any complaints in line with the Trusts Complaints Policy, ensuring that any identified changes are implemented and feedback is given to staff concerned Support the organisation to act safely and responsibly in relation to staff, patients, and the communities in which they work. Ensure that the law in key areas such as health and safety, employment, finance is complied with in area of responsibility To ensure a proactive and systematic approach to risk management in order that risks which have a potential adverse effect on the quality of care, safety and wellbeing of patients, service users and the public are identified and that appropriate actions and safe systems are implemented to eliminate or minimise the identified risks2.7General duties and Responsibilities This job description is not intended to be exhaustive and it is likely that duties may be altered from time to time in the light of changing circumstances, in discussion with the post-holder3.Key Working Relationships Resource Scheduling Department Locality Management teams Heads of Operations Executive and Deputy Directors / Operations Senior Management Team Senior staff side representatives Human Resources department Training department Finance department Overview and Scrutiny Committees / Trust Board members NEASUS Other Ambulance Service Providers Other emergency services NHSE/I Other key provider organisations Commissioners / Clinical Commissioning Groups NACC Relevant networks across the area and wider to represent the Trust where necessary External AuditAccountabilityDirectly accountable to the Strategic Head of EPRR

Person Specification

Essential

Essential

• Educated to Masters level or equivalent operational experience
• Evidence of continuous professional development
• Significant Operational Experience in an Emergency Service
• Making and owning autonomous decisions in fast paced highly pressurized environments to exacting deadlines.
• Planning and prioritising conflicting demands and often unpredictable work patterns.
• Demonstrable recent or current management experience at the same or similar level.
• Establishing effective partnerships with key stakeholders and trade unions at a local level.
• Leading, inspiring, motivating, developing and managing teams of managers and staff in the day-to-day and situations of intense operational pressure.
• Effective persuading, influencing and negotiating skills to achieve beneficial outcomes.
• Full, driving licence, valid in the UK and with no more than 3 penalty points.

Person Specification Essential Essential Educated to Masters level or equivalent operational experience Evidence of continuous professional development Significant Operational Experience in an Emergency Service Making and owning autonomous decisions in fast paced highly pressurized environments to exacting deadlines. Planning and prioritising conflicting demands and often unpredictable work patterns. Demonstrable recent or current management experience at the same or similar level. Establishing effective partnerships with key stakeholders and trade unions at a local level. Leading, inspiring, motivating, developing and managing teams of managers and staff in the day-to-day and situations of intense operational pressure. Effective persuading, influencing and negotiating skills to achieve beneficial outcomes. Full, driving licence, valid in the UK and with no more than 3 penalty points.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North East Ambulance Service NHS Foundation Trust

Address

Bernicia House

North East Ambulance Service, Bernicia House, Newburn Business Park

Newcastle upon Tyne

NE158NY

United Kingdom

Employer's website

https://www.neas.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North East Ambulance Service NHS Foundation Trust

Address

Bernicia House

North East Ambulance Service, Bernicia House, Newburn Business Park

Newcastle upon Tyne

NE158NY

United Kingdom

Employer's website

https://www.neas.nhs.uk/ (Opens in a new tab)

Job summary

Start your career in care with an Ambulance Care Assistant apprenticeship.

Do you share our passion for helping others? Do you enjoy the demands of a physically challenging job and are looking for a rewarding career in healthcare? Then this role is for you!

As an Ambulance Care Assistant apprentice, you'll be at the heart of patient care, providing safe, compassionate transport for patients who need support getting to and from hospital appointments, clinics, or treatment centres. You'll gain hands-on experience whilst completing a recognised qualification.

Initial training consists of a 7-week pass or fail course which includes practical driving and classroom-based learning at our education centre in Gateshead.

On passing the initial training course, we will support you to achieve Level 3 Certificates in Ambulance Patient Care and in Patient Care Services Ambulance Driving, if you don't already hold literacy and numeracy level 2/equivalents you'll be supported to obtain them.

As a 365 days of the year service you'll work, days, nights, bank holidays, (Christmas included) evenings and weekends.

Relief Shifts are designed to cover annual leave/sickness.

If you aren't allocated a training course immediately, we want to find a base closer to your home, this means you will be placed in a pool for a maximum of 6 months.

Please view the Map for stations to be able to chose your location of priority.

We are recruiting to this vacancy Trustwide.

Main duties of the job

The post holder will be a key member of the transport team, assisting in the delivery of high quality and effective care and the transportation of patients in line with pre-agreed standard operating procedures in line with their scope of practice and associated training.

About us

We employ 3,500 staff in 63 locations and serve a population of 2,600,000 in Northumberland, Tyne & Wear, County Durham, and Tees over 3230 square miles.

Many people think the job of the ambulance service is to collect patients and take them to hospital, but we do much more!

Paramedic skills have developed hugely in recent years, meaning we carry out more treatment at the scene and en-route to hospital.

We have a dedicated clinical assessment service that allows us to provide patients with the most appropriate care from the beginning of the patient journey.

We have a specialised branch of the Trust called HART which deal with explosions, terrorist attacks and much more.

Ultimately patients are the heart of everything that we do, to support our mission of "safe, effective and responsive care for all".

We value and respect the diversity employees bring to our workplace. We recruit a workforce that reflects the community we serve, and welcome applications from people from all backgrounds. To ensure we deliver on our aims in relation to diversity and inclusion we assess ourselves against a range of frameworks. We are ENEI Gold employer, Disability Confident Leader, Dyslexia Smart Award employer, Dementia Friendly, and part of Mind Blue Light programme and the Race at Work Charter from the Princes Responsible Business Network and are achieving across all objectives in NHS Equality Delivery System.

Job summary

Are you an experienced senior clinician with the ability to provide calm, strategic leadership during an exceptional situation?

North East Ambulance Service NHS Foundation Trust is looking to appoint highly credible and experienced Strategic Medical Advisers (SMA). As an SMA you will be trained to support the Trust's response to major and critical incidents. For clarity, this does not include routine NEAS escalation or surge commitment.

This is a unique and influential opportunity for a Consultant, GP Principal or equivalent senior clinician to be trained and accredited in specialist skills of emergency preparedness, resilience and response. In the event of activation, you will ensure that NEAS continue to provide the most effective clinical care possible when we are in the most challenging circumstances faced by an NHS ambulance service.

Recognising that the need for activation of the SMA hopefully is rare, there is an ask of post holders that they engage to bring in additional medical skill into NEAS

Main duties of the job

The Strategic Medical Adviser plays a critical role in supporting the Trust's Strategic Commander during major or critical incidents. Based in Strategic ("Gold") command you will be the most senior clinician within the command structure. You will provide expert strategic oversight and clinical leadership to support operational decision-making and patient flow across the region.

You will work closely with NEAS command and operational teams, blue light partner agencies, acute Trusts, ICB, NHS England and more to coordinate clinical resources, support casualty distribution and help maintain safe and effective services during incidents.

About us

We employ 3,500 staff in 63 locations and serve a population of 2,600,000 in Northumberland, Tyne & Wear, County Durham, and Tees over 3230 square miles.

Many people think the job of the ambulance service is to collect patients and take them to hospital, but we do much more!

Paramedic skills have developed hugely in recent years, meaning we carry out more treatment at the scene and en-route to hospital.

We have a dedicated clinical assessment service that allows us to provide patients with the most appropriate care from the beginning of the patient journey.

We have a specialised branch of the Trust called HART which deal with explosions or terrorist attacks.

Ultimately patients are the heart of everything that we do to support our mission of "safe, effective and responsive care for all".

We value and respect the diversity employees bring to our workplace. We recruit a workforce that reflects the community we serve, and welcome applications from people from all backgrounds. To ensure we deliver on our aims in relation to diversity and inclusion we assess ourselves against a range of frameworks. We are ENEI Gold employer, Disability Confident Leader, Dementia Friendly, and part of Mind Blue Light programme and the Race at Work Charter from the Princes Responsible Business Network and are achieving across all objectives in NHS Equality Delivery System.

From 01/04/25 If your role needs a DBS you'll be subject to salary deduction totaling £49.50, spread over first and second pay.

Details

Date posted

19 October 2026

Pay scheme

Hospital medical and dental staff

Grade

Consultant

Salary

£139,798 a session Pro Rata

Contract

Permanent

Working pattern

Part-time

Reference number

340-SMA-10-26

Job locations

North East Ambulance Service HQ

Bernicia House, Goldcrest Way,

Newcastle Upon Tyne

NE15 8NY

United Kingdom

Job description

Job responsibilities

Successful Candidates must live within 60 minutes of Newcastle Upon Tyne.

Please ensure you refer to the job description attached for more information about the role and its responsibilities

Job description Job responsibilities Successful Candidates must live within 60 minutes of Newcastle Upon Tyne. Please ensure you refer to the job description attached for more information about the role and its responsibilities

Person Specification

Education, Qualifications and Training

Essential

• oConsultant or equivalent accountable grade with a current licence to practise
• oAffiliated to a Designated Body
• oMinimum 3 years working at Consultant, GP Principal or Equivalent Grade
• oAnnual appraisals leading to revalidation
• oFormal Support of your host Trust guaranteeing availability when on call
• oAppropriate professional indemnity
• oEvidence of clinical management and leadership

Desirable

• Advanced Life Support (ALS)
• Advanced Trauma Life Support (ATLS)
• Major Incident Medical Management (MIMMS)
• Pre-Hospital Trauma Life Support (PHTLS)
• Strategic Leadership in a Crisis
• Fellowship/Diploma in Immediate Care (Royal College of Surgeons)
• Experience in NHS Emergency Planning & Preparedness
• Experience of working across organisational boundaries and developing multi-disciplinary professional partnerships

Experience

Essential

• Evidence of clinical management and leadership skills
• Evidence of working across NHS organisational boundaries

Person Specification Education, Qualifications and Training Essential oConsultant or equivalent accountable grade with a current licence to practise oAffiliated to a Designated Body oMinimum 3 years working at Consultant, GP Principal or Equivalent Grade oAnnual appraisals leading to revalidation oFormal Support of your host Trust guaranteeing availability when on call oAppropriate professional indemnity oEvidence of clinical management and leadership Desirable Advanced Life Support (ALS) Advanced Trauma Life Support (ATLS) Major Incident Medical Management (MIMMS) Pre-Hospital Trauma Life Support (PHTLS) Strategic Leadership in a Crisis Fellowship/Diploma in Immediate Care (Royal College of Surgeons) Experience in NHS Emergency Planning & Preparedness Experience of working across organisational boundaries and developing multi-disciplinary professional partnerships Experience Essential Evidence of clinical management and leadership skills Evidence of working across NHS organisational boundaries

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

North East Ambulance Service NHS Foundation Trust

Address

North East Ambulance Service HQ

Bernicia House, Goldcrest Way,

Newcastle Upon Tyne

NE15 8NY

United Kingdom

Employer's website

https://www.neas.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North East Ambulance Service NHS Foundation Trust

Address

North East Ambulance Service HQ

Bernicia House, Goldcrest Way,

Newcastle Upon Tyne

NE15 8NY

United Kingdom

Employer's website

https://www.neas.nhs.uk/ (Opens in a new tab)

Job summary

The Station Support Officer (SSO) supports the day to day operational leadership team to ensure our stations and operational crews have the kit and equipment required to undertake their roles.

The SSO works closely with the management team and the stores team to keep our stations operational.

The role operates from Monday to Friday.

This role involves various travel to stations across the Central Division.

Main duties of the job

• To provide assistance to the Heads of Operations, Locality Managers, Duty Officer, Clinical Team leaders and staff to coordinate and assist in the delivery of the Emergency Care service.
• To assist in providing a basic building and vehicle maintenance and driving service to support the needs of Emergency Care activities and to support managers in ensuring a safe and functional working environment.
• To assist in maintaining designated buildings to ensure that health & safety issues are closed out or reported to the relevant Operations Manager to ensure a safe and functional environment.
• To be responsible for ordering, stock control and management of divisional station stores, against dedicated cluster areas, including medical consumable ensuring minimum and maximum storage levels are maintained at all times.
• Responsible for the ordering of drugs bags, ensuring they are delivered and recorded in the drugs bag logbook and monitored across cluster stations to ensure minimum levels are maintained at all times.
• Identifies incorrectly tagged drugs bags and removes them from use and arranges with CTL for them to be retagged and placed back into circulation. Briefs/trains new employees at stations, specifically LM's, CTL's, Paramedics, CCA's on procedure to be followed to log drugs bags out and back into station stock, escalating any concerns to local LM and/or CTL's, where applicable.
• Responsible for Health & Safety inspections within allocated divisional stations.

About us

We employ 3,500 staff in 63 locations and serve a population of 2,600,000 in Northumberland, Tyne & Wear, County Durham, and Tees over 3230 square miles.

Many people think the job of the ambulance service is to collect patients and take them to hospital, but we do much more!

Paramedic skills have developed hugely in recent years, meaning we carry out more treatment at the scene and en-route to hospital.

We have a dedicated clinical assessment service that allows us to provide patients with the most appropriate care from the beginning of the patient journey.

We have a specialised branch of the Trust called HART which deal with explosions or terrorist attacks.

Ultimately patients are the heart of everything that we do to support our mission of "safe, effective and responsive care for all".

We value and respect the diversity employees bring to our workplace. We recruit a workforce that reflects the community we serve, and welcome applications from people from all backgrounds. To ensure we deliver on our aims in relation to diversity and inclusion we assess ourselves against a range of frameworks. We are ENEI Gold employer, Disability Confident Leader, Dementia Friendly, and part of Mind Blue Light programme and the Race at Work Charter from the Princes Responsible Business Network and are achieving across all objectives in NHS Equality Delivery System.

From 01/04/25 If your role needs a DBS you'll be subject to salary deduction totaling £49.50, spread over first and second pay.

Job summary

We are expanding, come and grow with us! Do you have excellent communication, listening and computer skills, enjoy solving problems and genuinely want to make a difference in the lives of others? If so, join our army of life-savers as a Health Advisor taking 999 and 111 calls. Being a Health Advisor is challenging but rewarding as you can directly help those most in need. You will work as part of a close-knit team of people who have a passion for helping those in crisis, where no two days are the same. You don't need any medical knowledge, and full training in managing calls and use of our systems will be provided.

This role could be the first step of a great career in healthcare and can give you the knowledge to go even further. In this role you will:

Be a strong communicator, asking questions in a way which can help assess a callers needs in a pressurised environment, where time is of the essence.

Manage calls supported by a computerised medical assessment tool, to help give patients the most appropriate care response. From an ambulance in life-threatening emergencies, through to a GP appointment, dentist appointment, or referring the patient to a range of community-based services, such as a walk-in-center.

Please ensure that you have read the shift pattern document attached before applying. As a 24/7/365 service, you will be expected to work Bank Holidays including Christmas. Any Bank Holidays worked will be added to your holiday allowance.

Main duties of the job

As a Health Advisor for the ambulance service you will be the first point of contact with patients, healthcare professionals and other callers. Working within Operations Centre's located atHQ - Newcastle, Hebburn and Wynyard you will use NHS pathways to record patients demographics and clinical information to assess their condition to ensure they are directed to the most appropriate healthcare professional or service.

You will provide basic advice and health information to patients calling 111, supporting callers to access the appropriate level of care.

Your Training is pass or fail and whilst you will be trained initially to handle 111 calls, over the next 12 months it is expected that you will be given additional skills, via a career progression programme, to enable you to handle 999 Emergency calls. All of our Health Advisors are expected to take both types of calls.

On occasion you may be required to work from one of our alternative sites, to enable the Trust to fulfil its obligations.

In line with the code of practice on English language requirements for public sector workers applicants must have the ability to converse under pressurised circumstances with members of the public and document and provide instruction in accurate spoken and written English.

About us

We employ 3,500 staff in 63 locations and serve a population of 2,600,000 in Northumberland, Tyne & Wear, County Durham, and Tees over 3230 square miles.

Many people think the job of the ambulance service is to collect patients and take them to hospital, but we do much more!

Paramedic skills have developed hugely in recent years, meaning we carry out more treatment at the scene and en-route to hospital.

We have a dedicated clinical assessment service that allows us to provide patients with the most appropriate care from the beginning of the patient journey.

We have a specialised branch of the Trust called HART which deal with explosions or terrorist attacks.

Ultimately patients are the heart of everything that we do to support our mission of "safe, effective and responsive care for all".

We value and respect the diversity employees bring to our workplace. We recruit a workforce that reflects the community we serve, and welcome applications from people from all backgrounds. To ensure we deliver on our aims in relation to diversity and inclusion we assess ourselves against a range of frameworks. We are ENEI Gold employer, Disability Confident Leader, Dyslexia Smart Award employer, Dementia Friendly, and part of Mind Blue Light programme and the Race at Work Charter from the Princes Responsible Business Network and are achieving across all objectives in NHS Equality Delivery System.

Job summary

The purpose of the Environmental & Sustainability Officer role is to assist in the management of energy, water, waste and carbon emissions throughout the Trust estate and that of our partner sites. This efficient management will lead to reduced usage/production, cost savings and an improved patient experience. This is a post suitable for an individual who wishes to develop and extend specialised skills and knowledge the field of waste and environmental management/sustainability within a large NHS provider trust.

Main duties of the job

To provide advice and guidance in relation to environmental management across the Trust.

To assist the Trust and partners to ensure compliance with all relevant legislation, regulations, codes and practice and Trust procedures and to provide technical expertise relating to waste & environmental management. Provide support and assistance to the Environmental & Sustainability Manager and the wider team, to achieve the aims set out in the 'Delivering a Net Zero NHS' document.

Carry out a range of individual and support duties including, energy, water, waste, and carbon compliance and reduction projects with a goal of achieving net zero by 2040.

Interpret and ensure compliance with national & European environmental legislation and NHS specific codes of practice.

To ensure best practice in the delivery of sustainable healthcare services and to maintain the reputation of the Trust as an environmental sustainability leader within the NHS and beyond.

Contribution to the production, implementation and monitoring of Environmental / Sustainability / Net Zero related strategy documents and action plans.

To assist with implementation of waste target setting, aligning these to the ambitions of the Trusts Green Plan, NHS Clinical Waste Strategy, HTM07-01 and the National NHS Delivering a Net Zero statutory guidance.

About us

We employ 3,500 staff in 63 locations and serve a population of 2,600,000 in Northumberland, Tyne & Wear, County Durham, and Tees over 3230 square miles.

Many people think the job of the ambulance service is to collect patients and take them to hospital, but we do much more!

Paramedic skills have developed hugely in recent years, meaning we carry out more treatment at the scene and en-route to hospital.

We have a dedicated clinical assessment service that allows us to provide patients with the most appropriate care from the beginning of the patient journey.

We have a specialised branch of the Trust called HART which deal with explosions or terrorist attacks.

Ultimately patients are the heart of everything that we do to support our mission of "safe, effective and responsive care for all".

We value and respect the diversity employees bring to our workplace. We recruit a workforce that reflects the community we serve, and welcome applications from people from all backgrounds. To ensure we deliver on our aims in relation to diversity and inclusion we assess ourselves against a range of frameworks. We are ENEI Gold employer, Disability Confident Leader, Dementia Friendly, and part of Mind Blue Light programme and the Race at Work Charter from the Princes Responsible Business Network and are achieving across all objectives in NHS Equality Delivery System.

From 01/04/25 If your role needs a DBS you'll be subject to salary deduction totaling £49.50, spread over first and second pay.

Details

Date posted

14 October 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,959 to £48,117 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

340-ESO-10-26

Job locations

Bernicia House

Goldcrest Way, Newburn Riverside Business Park

Newcastle

NE15 8NY

United Kingdom

Job description

Job responsibilities

Please refer to the attached job description and person specification documents for full responsibilities and main duties of this job.

Job description Job responsibilities Please refer to the attached job description and person specification documents for full responsibilities and main duties of this job.

Person Specification

Education Qualification and Training

Essential

• Educated to degree level, or equivalent, ideally in an environmental subject i.e. Sustainability, Environmental
• Management, Environmental Science or equivalent experience
• Evidence of Continuing Professional Development

Desirable

• Associate Member of the Institute of Environmental Management & Assessment (AIEMA)
• Post graduate qualification in a relevant subject

Key Skills, Knowledge and Aptitude

Essential

• The post holder must have some knowledge of environmental management in a large organisation.
• Proven knowledge and understanding of environmental sustainability issues affecting large, complex, organisations particularly efficient utility (energy & water) use, waste management and carbon reduction
• Knowledge of sustainable construction/building issues and assessment methods
• Knowledge of relevant legislation around the areas of carbon and waste management
• Excellent analytical skills with the proven ability to work with, and manage, complex datasets
• The ability to utilise complex datasets to produce reports of a high standard
• Excellent communication and presentation skills, both verbal and written
• Demonstrable persuasive communication skills, with the ability to engage large numbers of staff in waste/energy reduction or/conservation actions

Desirable

• Knowledge of key NHS specific guidance on waste and environmental sustainability issues i.e. HTM 07-01
• Experience of site-wide, multi department waste auditing.
• Knowledge of construction projects management for minor works
• Understanding of sustainability principles as they relate to procurement
• A working knowledge of Microsoft Project
• Understanding of sustainability principles as they relate to fleet

Experience

Essential

• Experience of environmental management/efficiency work, and/or environmental sustainability behaviour change campaigns/projects
• Experience in the management of waste including clinical / hazardous.
• Experience of implementing policies & strategies.

Desirable

• Experience of delivering environmental sustainability training to a wide-ranging audience from senior manager briefings to frontline staff 'tool box talks'
• Experience of environmental auditing and/or EMS implementation (i.e. ISO 14001)

Special Requirements

Essential

• Full UK Driving License

Person Specification Education Qualification and Training Essential Educated to degree level, or equivalent, ideally in an environmental subject i.e. Sustainability, Environmental Management, Environmental Science or equivalent experience Evidence of Continuing Professional Development Desirable Associate Member of the Institute of Environmental Management & Assessment (AIEMA) Post graduate qualification in a relevant subject Key Skills, Knowledge and Aptitude Essential The post holder must have some knowledge of environmental management in a large organisation. Proven knowledge and understanding of environmental sustainability issues affecting large, complex, organisations particularly efficient utility (energy & water) use, waste management and carbon reduction Knowledge of sustainable construction/building issues and assessment methods Knowledge of relevant legislation around the areas of carbon and waste management Excellent analytical skills with the proven ability to work with, and manage, complex datasets The ability to utilise complex datasets to produce reports of a high standard Excellent communication and presentation skills, both verbal and written Demonstrable persuasive communication skills, with the ability to engage large numbers of staff in waste/energy reduction or/conservation actions Desirable Knowledge of key NHS specific guidance on waste and environmental sustainability issues i.e. HTM 07-01 Experience of site-wide, multi department waste auditing. Knowledge of construction projects management for minor works Understanding of sustainability principles as they relate to procurement A working knowledge of Microsoft Project Understanding of sustainability principles as they relate to fleet Experience Essential Experience of environmental management/efficiency work, and/or environmental sustainability behaviour change campaigns/projects Experience in the management of waste including clinical / hazardous. Experience of implementing policies & strategies. Desirable Experience of delivering environmental sustainability training to a wide-ranging audience from senior manager briefings to frontline staff 'tool box talks' Experience of environmental auditing and/or EMS implementation (i.e. ISO 14001) Special Requirements Essential Full UK Driving License

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North East Ambulance Service NHS Foundation Trust

Address

Bernicia House

Goldcrest Way, Newburn Riverside Business Park

Newcastle

NE15 8NY

United Kingdom

Employer's website

https://www.neas.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North East Ambulance Service NHS Foundation Trust

Address

Bernicia House

Goldcrest Way, Newburn Riverside Business Park

Newcastle

NE15 8NY

United Kingdom

Employer's website

https://www.neas.nhs.uk/ (Opens in a new tab)

Job summary

We are pleased to invite applications from Newly Qualified Paramedics 2027 intake.

Key Requirements:

HCPC registration at application.

A valid UK driving license with Full C1 entitlement at application (penalty points must be declared upon application).

Availability:Annual leave cannot be accommodated during the initial training.

Initially we have a limited number of vacancies spread across the service footprint, therefore, in some cases, travel islikely. Those not allocated in the first wave will be kept in a pool for up to 6 months.

Currentvacanciesare

Limited Northumberland

Stockton x 2

Coulby Newham x 2

Please note: assessments will take place over a period of several months due to the expected volume of applications with the first stage commencing 26th October

This vacancy may close early if it recieves a high number of applications. Please complete and submit your applicaiton in good time to avoid dissapointment.

Main duties of the job

The post-holder will work as part of an ambulance crew for the assessment, care, treatment and transportation of emergency, urgent and routine calls; providing advanced clinical interventions, including drug therapies at scene and may administer medication within PGD guidelines. Undertake emergency blue light driving and working in a variety of locations including; ambulance/rapid response vehicle,patientshomes, primary care settings and accident and emergency care departments.

Inadditionthe post-holder will work with colleagues to provide the highest quality of care out of hospital by competent practitioners.

Support the development of an integrated approach to patient care working with other primary and secondary care providers to maximise the number of patients treated locally and left at home.

About us

We employ 3,500 staff in 63 locations and serve a population of 2,600,000 in Northumberland, Tyne & Wear, County Durham, and Tees over 3230 square miles.

Many people think the job of the ambulance service is to collect patients and take them to hospital, but we do much more!

Paramedic skills have developed hugely in recent years, meaning we carry out more treatment at the scene and en-route to hospital.

We have a dedicated clinical assessment service that allows us to provide patients with the most appropriate care from the beginning of the patient journey.

We have a specialised branch of the Trust called HART which deal with explosions or terrorist attacks.

Ultimately patients are the heart of everything that we do to support our mission of "safe, effective and responsive care for all".

We value and respect the diversity employees bring to our workplace. We recruit a workforce that reflects the community we serve, and welcome applications from people from all backgrounds. To ensure we deliver on our aims in relation to diversity and inclusion we assess ourselves against a range of frameworks. We are ENEI Gold employer, Disability Confident Leader, Dyslexia Smart Award employer, Dementia Friendly, and part of Mind Blue Light programme and the Race at Work Charter from the Princes Responsible Business Network and are achieving across all objectives in NHS Equality Delivery System.

Job summary

We are pleased to invite applications from Qualified Paramedics 2027 intake.

Key Requirements:

We need you to have: HCPC registration and completed 2 year consolidation of learning programme in an ambulance Trust if first registered after 01/09/2016 and a valid driving license with C1 & declare penalty points.

Availability:Annual leave cannot be accommodated during the initial training.

Initially we have a limited number of vacancies spread across the service footprint, therefore, in some cases, travel islikely. Those not allocated in the first wave will be kept in a pool for up to 6 months.

Currentvacanciesare

Limited Northumberland

Stockton x 2

Coulby Newham x 2

Candidates who are successful at shortlisting will be invited totake part ina multistageassessmentprocess.

Please note: assessments will take place over a period of several months due to the expected volume of applications with the first stage commencing 26th October

This vacancy may close early if it recieves a high number of applications. Please complete and submit your applicaiton in good time to avoid dissapointment.

Main duties of the job

The post-holder is responsible for either working as a solo practitioner or as part of an ambulance crew for the assessment, care, treatment and transportation of emergency, urgent and routine calls; providing advanced clinical interventions, including drug therapies at scene and may administer medication within PGD guidelines. Undertake emergency blue light driving and working in a variety of locations including; ambulance/rapid response vehicle, patients homes, primary care settings and accident and emergency care departments.

In addition the post-holder will work with colleagues to provide effective clinical leadership, guidance and mentorship to other less experienced or clinically qualified colleagues to support the delivery of the highest quality of care out of hospital by competent practitioners.

Support the development of an integrated approach to patient care working with other primary and secondary care providers to maximise the number of patients treated locally and left at home

About us

We employ 3,500 staff in 63 locations and serve a population of 2,600,000 in Northumberland, Tyne & Wear, County Durham, and Tees over 3230 square miles.

Many people think the job of the ambulance service is to collect patients and take them to hospital, but we do much more!

Paramedic skills have developed hugely in recent years, meaning we carry out more treatment at the scene and en-route to hospital.

We have a dedicated clinical assessment service that allows us to provide patients with the most appropriate care from the beginning of the patient journey.

We have a specialised branch of the Trust called HART which deal with explosions or terrorist attacks.

Ultimately patients are the heart of everything that we do to support our mission of "safe, effective and responsive care for all".

We value and respect the diversity employees bring to our workplace. We recruit a workforce that reflects the community we serve, and welcome applications from people from all backgrounds. To ensure we deliver on our aims in relation to diversity and inclusion we assess ourselves against a range of frameworks. We are ENEI Gold employer, Disability Confident Leader, Dyslexia Smart Award employer, Dementia Friendly, and part of Mind Blue Light programme and the Race at Work Charter from the Princes Responsible Business Network and are achieving across all objectives in NHS Equality Delivery System.

Job summary

Vacancies across the Trust area, Newburn, Hebburn and Wynyard

Are you considering your next step in your clinical career and want to work in a supportive environment? Use your skills and experience to serve and protect the people in your area.

Come and join the team.

We are looking for experienced clinicians to work full or part-time within our Integrated Urgent Care Clinical Assessment Service in order to assess and deliver care to patients across all age-groups, some with complex needs.

You will be providing assessment, medication advice and health information, supporting individuals to access the appropriate level of care including advice to manage their symptoms at home. Everyone at NEAS plays an important part in making sure all of our patients receive the correct treatment and care appropriate to their individual needs. It's an exciting environment to work in, and the job satisfaction immense.

It's an exciting environment to work in, and the job satisfaction immense.

Main duties of the job

Senior Clinical Advisors are required to work as part of a multidisciplinary team within the service provided by providing high-quality, evidence-based healthcare to the immediate needs of the patient.

You will require a critical understanding of detailed theoretical and practical knowledge and have specialist knowledge and experience. A depth of knowledge and understanding which enables you to perform at a high level of practice, take a leadership role, use and develop evidence to inform your practice and deal with complex, unpredictable patient presentations. You will be responsible for the telephone assessment of health and clinical needs, utilising professional clinical judgement, supported by NHS Pathways and other suitable clinical decision support systems across both 111 and 999.

The role requires generalist and specialist skills to assess and deliver care to patients across all age-groups. You will provide assessment, medication advice and health information supporting individuals to access the appropriate level of care including advice to manage their symptoms at home. You will be responsible for the supervision, teaching and preceptorship, coaching and mentoring of other staff, which may include; students, other clinicians and health advisor.

About us

We employ 3,500 staff in 63 locations and serve a population of 2,600,000 in Northumberland, Tyne & Wear, County Durham, and Tees over 3230 square miles.

Many people think the job of the ambulance service is to collect patients and take them to hospital, but we do much more!

Paramedic skills have developed hugely in recent years, meaning we carry out more treatment at the scene and en-route to hospital.

We have a dedicated clinical assessment service that allows us to provide patients with the most appropriate care from the beginning of the patient journey.

We have a specialised branch of the Trust called HART which deal with explosions or terrorist attacks.

Ultimately patients are the heart of everything that we do to support our mission of "safe, effective and responsive care for all".

We value and respect the diversity employees bring to our workplace. We recruit a workforce that reflects the community we serve, and welcome applications from people from all backgrounds. To ensure we deliver on our aims in relation to diversity and inclusion we assess ourselves against a range of frameworks. We are ENEI Gold employer, Disability Confident Leader, Dyslexia Smart Award employer, Dementia Friendly, and part of Mind Blue Light programme and the Race at Work Charter from the Princes Responsible Business Network and are achieving across all objectives in NHS Equality Delivery System.

Job summary

We are expanding, come and grow with us! Do you have excellent communication, listening and computer skills, enjoy solving problems and genuinely want to make a difference in the lives of others? If so, join our army of life-savers as a Health Advisor taking 999 and 111 calls. Being a Health Advisor is challenging but rewarding as you can directly help those most in need. You will work as part of a close-knit team of people who have a passion for helping those in crisis, where no two days are the same. You don't need any medical knowledge, and full training in managing calls and use of our systems will be provided.

This role could be the first step of a great career in healthcare and can give you the knowledge to go even further. In this role you will:

Be a strong communicator, asking questions in a way which can help assess a callers needs in a pressurised environment, where time is of the essence.

Manage calls supported by a computerised medical assessment tool, to help give patients the most appropriate care response. From an ambulance in life-threatening emergencies, through to a GP appointment, dentist appointment, or referring the patient to a range of community-based services, such as a walk-in-center.

Please ensure that you have read the shift pattern document attached before applying. As a 24/7/365 service, you will be expected to work Bank Holidays including Christmas. Any Bank Holidays worked will be added to your holiday allowance.

Main duties of the job

As a Health Advisor for the ambulance service you will be the first point of contact with patients, healthcare professionals and other callers. Working within Operations Centre's located atHQ - Newcastle, Hebburn and Wynyard you will use NHS pathways to record patients demographics and clinical information to assess their condition to ensure they are directed to the most appropriate healthcare professional or service.

You will provide basic advice and health information to patients calling 111, supporting callers to access the appropriate level of care.

Your Training is pass or fail and whilst you will be trained initially to handle 111 calls, over the next 12 months it is expected that you will be given additional skills, via a career progression programme, to enable you to handle 999 Emergency calls. All of our Health Advisors are expected to take both types of calls.

On occasion you may be required to work from one of our alternative sites, to enable the Trust to fulfil its obligations.

In line with the code of practice on English language requirements for public sector workers applicants must have the ability to converse under pressurised circumstances with members of the public and document and provide instruction in accurate spoken and written English.

About us

We employ 3,500 staff in 63 locations and serve a population of 2,600,000 in Northumberland, Tyne & Wear, County Durham, and Tees over 3230 square miles.

Many people think the job of the ambulance service is to collect patients and take them to hospital, but we do much more!

Paramedic skills have developed hugely in recent years, meaning we carry out more treatment at the scene and en-route to hospital.

We have a dedicated clinical assessment service that allows us to provide patients with the most appropriate care from the beginning of the patient journey.

We have a specialised branch of the Trust called HART which deal with explosions or terrorist attacks.

Ultimately patients are the heart of everything that we do to support our mission of "safe, effective and responsive care for all".

We value and respect the diversity employees bring to our workplace. We recruit a workforce that reflects the community we serve, and welcome applications from people from all backgrounds. To ensure we deliver on our aims in relation to diversity and inclusion we assess ourselves against a range of frameworks. We are ENEI Gold employer, Disability Confident Leader, Dyslexia Smart Award employer, Dementia Friendly, and part of Mind Blue Light programme and the Race at Work Charter from the Princes Responsible Business Network and are achieving across all objectives in NHS Equality Delivery System.

Job summary

The role provides comprehensive coordination, administration, data analysis and reporting support for the Trust'sTrauma Risk Management (TRiM) service and Neurodiversity Wellbeing Programme. The post holder manages referrals, onboarding, coaching allocations, programme tracking, governance reporting and stakeholder communications, while maintaining accurate records and handling sensitive staff information confidentially. They work closely with internal teams, external coaching providers, TRiM practitioners and programme leads to monitor progress, analyse outcomes, coordinate training and supervision activities, support continuous service improvement, and ensure effective delivery of wellbeing support for staff. The role requires strong organisational, analytical and communication skills, the ability to manage competing priorities independently, and a commitment to creating a supportive, inclusive and neurodiversity-friendly workplace.

Main duties of the job

Job Purpose

The post holder will provide comprehensive coordination, administrative and analytical support to key Staff Experience wellbeing programmes, including the Trust's Neurodiversity Wellbeing Programme and Trauma Risk Management (TRiM) service.

The role will support the effective delivery of neurodiversity coaching, assessment and profiling tools, internal coach development and associated workstreams, whilst also providing administrative support for the Trust's TRiM programme, ensuring the effective coordination, monitoring and reporting of referrals, practitioner activity and programme outcomes.

Working with a range of internal and external stakeholders, the post holder will coordinate referrals and onboarding processes, maintain programme information and tracking systems, monitor progress against agreed actions and timescales, produce reports and performance information, and support programme governance, evaluation and continuous improvement activities.

The post holder will be expected to work with a degree of autonomy within agreed programme processes, proactively identifying outstanding actions, resolving routineissuesand escalating risks, delays, data qualityconcernsor more complex matters to the appropriate programme lead.

The role involves handling confidential and sensitive staff information and requiresa high levelof organisation, accuracy, communication,discretionand professional judgement.

About us

We employ 3,500 staff in 63 locations and serve a population of 2,600,000 in Northumberland, Tyne & Wear, County Durham, and Tees over 3230 square miles.

Many people think the job of the ambulance service is to collect patients and take them to hospital, but we do much more!

Paramedic skills have developed hugely in recent years, meaning we carry out more treatment at the scene and en-route to hospital.

We have a dedicated clinical assessment service that allows us to provide patients with the most appropriate care from the beginning of the patient journey.

We have a specialised branch of the Trust called HART which deal with explosions or terrorist attacks.

Ultimately patients are the heart of everything that we do to support our mission of "safe, effective and responsive care for all".

We value and respect the diversity employees bring to our workplace. We recruit a workforce that reflects the community we serve, and welcome applications from people from all backgrounds. To ensure we deliver on our aims in relation to diversity and inclusion we assess ourselves against a range of frameworks. We are ENEI Gold employer, Disability Confident Leader, Dementia Friendly, and part of Mind Blue Light programme and the Race at Work Charter from the Princes Responsible Business Network and are achieving across all objectives in NHS Equality Delivery System.

From 01/04/25 If your role needs a DBS you'll be subject to salary deduction totaling £49.50, spread over first and second pay.

Job summary

Vacancies across the Trust area, Newburn, Hebburn and Wynyard

Are you considering your next step in your clinical career and want to work in a supportive environment? Use your skills and experience to serve and protect the people in your area.

Come and join the team.

We are looking for experienced clinicians to work full or part-time within our Integrated Urgent Care Clinical Assessment Service in order to assess and deliver care to patients across all age-groups, some with complex needs.

You will be providing assessment, medication advice and health information, supporting individuals to access the appropriate level of care including advice to manage their symptoms at home. Everyone at NEAS plays an important part in making sure all of our patients receive the correct treatment and care appropriate to their individual needs. It's an exciting environment to work in, and the job satisfaction immense.

It's an exciting environment to work in, and the job satisfaction immense.

Main duties of the job

Senior Clinical Advisors are required to work as part of a multidisciplinary team within the service provided by providing high-quality, evidence-based healthcare to the immediate needs of the patient.

You will require a critical understanding of detailed theoretical and practical knowledge and have specialist knowledge and experience. A depth of knowledge and understanding which enables you to perform at a high level of practice, take a leadership role, use and develop evidence to inform your practice and deal with complex, unpredictable patient presentations. You will be responsible for the telephone assessment of health and clinical needs, utilising professional clinical judgement, supported by NHS Pathways and other suitable clinical decision support systems across both 111 and 999.

The role requires generalist and specialist skills to assess and deliver care to patients across all age-groups. You will provide assessment, medication advice and health information supporting individuals to access the appropriate level of care including advice to manage their symptoms at home. You will be responsible for the supervision, teaching and preceptorship, coaching and mentoring of other staff, which may include; students, other clinicians and health advisor.

About us

We employ 3,500 staff in 63 locations and serve a population of 2,600,000 in Northumberland, Tyne & Wear, County Durham, and Tees over 3230 square miles.

Many people think the job of the ambulance service is to collect patients and take them to hospital, but we do much more!

Paramedic skills have developed hugely in recent years, meaning we carry out more treatment at the scene and en-route to hospital.

We have a dedicated clinical assessment service that allows us to provide patients with the most appropriate care from the beginning of the patient journey.

We have a specialised branch of the Trust called HART which deal with explosions or terrorist attacks.

Ultimately patients are the heart of everything that we do to support our mission of "safe, effective and responsive care for all".

We value and respect the diversity employees bring to our workplace. We recruit a workforce that reflects the community we serve, and welcome applications from people from all backgrounds. To ensure we deliver on our aims in relation to diversity and inclusion we assess ourselves against a range of frameworks. We are ENEI Gold employer, Disability Confident Leader, Dyslexia Smart Award employer, Dementia Friendly, and part of Mind Blue Light programme and the Race at Work Charter from the Princes Responsible Business Network and are achieving across all objectives in NHS Equality Delivery System.