Job summary

Medicines Management Administrator

Oakham Medical Practice and Market Overton & Somerby Surgeries are delighted to offer an exciting opportunity for a Medicines Management Administratorto join our friendly and dedicated team.

Oakham Medical Practice is located in the thriving market town of Oakham, in the beautiful county of Rutland. Market Overton Surgery is situated in a picturesque village in North Rutland, with a branch surgery in nearby Somerby, just across the border in Leicestershire. Together, our practices provide high-quality healthcare services to approximately 20,000 patients, as well as delivering medical support to a local independent school in Oakham.

As members of Rutland Health Primary Care Network (PCN), we work collaboratively with our partners across primary care, community services, and social care to provide integrated, patient-centred healthcare.

We are a dynamic, innovative, and forward-thinking partnership-led organisation with a strong commitment to training and professional development. As a recognised training practice, we support GP Registrars from ST1 to ST3, helping to develop the next generation of healthcare professionals.

Main duties of the job

Join our Medicines Management Team and play a vital role in supporting the delivery of safe, effective, and high-quality patient care. Working closely with GPs, clinical pharmacists, and the wider multidisciplinary team, you will contribute to the efficient management of prescribing and medication-related processes across the practice.

This varied and rewarding role offers the opportunity to support medicines optimisation, promote best practice, and help ensure patients receive the highest standard of care while supporting the evolving needs of our practices.

About us

About Us

We are proud of our friendly, supportive, and patient-focused team culture. Our staff work closely together across all departments, creating a collaborative environment where everyone is valued and respected. We believe in open communication, teamwork, and continuous improvement, and we actively encourage staff to share ideas and contribute to the development of our services.

We understand the importance of supporting our employees to achieve a healthy work-life balance and are committed to staff wellbeing. Whether you are joining us with existing experience or looking to develop your skills further, you will be supported by an approachable management team and colleagues who are committed to helping one another succeed.

This is an excellent opportunity to join a welcoming organisation where you can make a meaningful contribution to patient care while developing your skills within a progressive primary care setting.

Benefits include:

• NHS Pension Scheme
• Generous annual leave entitlement
• Access to training and development opportunities
• Supportive and collaborative team environment
• Free on-site parking

Details

Date posted

10 September 2026

Pay scheme

Other

Salary

£12.75 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A5710-26-0008

Job locations

Oakham Medical Practice

Cold Overton Road

Oakham

Rutland

LE15 6NT

United Kingdom

Market Overton & Somerby Surgeries

Thistleton Road

Market Overton

OAKHAM

Rutland

LE15 7PP

United Kingdom

Somerby Branch Surgery

Oakham Road

Somerby

MELTON MOWBRAY

Leicestershire

LE14 2QF

United Kingdom

Job description

Job responsibilities

To work as part of the Medicines Management Team responsible for supporting the multi-disciplinary team, providing safe and efficient management of medications, as required, in line with the needs of the practice.

• Be the first point of contact for all medication requests, in accordance with Practice protocol, and redirect as appropriate
• Ensure all prescription requests are processed within a 48-hour timeframe
• Actively encourage patients to reconcile medications to facilitate monthly collections
• Act upon compliance issues, liaising with the appropriate clinician
• Record and report adverse effects accurately and appropriately, informing the Clinical Lead immediately
• Work with the Admin Team to manage medication related recalls
• Ensure that patient medication queries via AccurX, email, tasks, documents and online forms are managed appropriately
• Support Pharmacists and Medicines Management Team as required
• With the Team Leader, support in applying pharmacy and medicines management rotas to SystmOne.
• With the Team Leader, be involved in the induction of new non-clinical members of the Patient Services Team regarding medicines management
• Undertake any other reasonable additional duties appropriate to the post as requested by the Managers

Job description Job responsibilities To work as part of the Medicines Management Team responsible for supporting the multi-disciplinary team, providing safe and efficient management of medications, as required, in line with the needs of the practice. Be the first point of contact for all medication requests, in accordance with Practice protocol, and redirect as appropriateEnsure all prescription requests are processed within a 48-hour timeframeActively encourage patients to reconcile medications to facilitate monthly collectionsAct upon compliance issues, liaising with the appropriate clinicianRecord and report adverse effects accurately and appropriately, informing the Clinical Lead immediatelyWork with the Admin Team to manage medication related recallsEnsure that patient medication queries via AccurX, email, tasks, documents and online forms are managed appropriatelySupport Pharmacists and Medicines Management Team as requiredWith the Team Leader, support in applying pharmacy and medicines management rotas to SystmOne.With the Team Leader, be involved in the induction of new non-clinical members of the Patient Services Team regarding medicines managementUndertake any other reasonable additional duties appropriate to the post as requested by the Managers

Person Specification

Experience

Essential

• Previous administrative experience in a healthcare, NHS, GP practice, or similar office environment.
• Experience of working with computerised systems.
• Experience of handling confidential and sensitive information appropriately.
• Experience of dealing with patients, healthcare professionals, or members of the public.

Qualifications

Essential

• GCSEs (or equivalent) including English and Mathematics at Grade C/4 or above.
• Good standard of general education.

Personal Qualities

Essential

• Reliable, trustworthy, and professional.
• Flexible and adaptable to changing service needs.
• Positive and proactive approach to work.
• Committed to providing high-quality patient care and service.

Person Specification Experience Essential Previous administrative experience in a healthcare, NHS, GP practice, or similar office environment. Experience of working with computerised systems. Experience of handling confidential and sensitive information appropriately. Experience of dealing with patients, healthcare professionals, or members of the public. Qualifications Essential GCSEs (or equivalent) including English and Mathematics at Grade C/4 or above. Good standard of general education. Personal Qualities Essential Reliable, trustworthy, and professional. Flexible and adaptable to changing service needs. Positive and proactive approach to work. Committed to providing high-quality patient care and service.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North Rutland Health Partnership

Address

Oakham Medical Practice

Cold Overton Road

Oakham

Rutland

LE15 6NT

United Kingdom

Employer's website

https://www.oakhammedicalpractice.co.uk/ (Opens in a new tab)

Employer details

Employer name

North Rutland Health Partnership

Address

Oakham Medical Practice

Cold Overton Road

Oakham

Rutland

LE15 6NT

United Kingdom

Employer's website

https://www.oakhammedicalpractice.co.uk/ (Opens in a new tab)

Job summary

Join our friendly and dedicated team at Market Overton and Somerby Surgeries as a Patient Services Receptionist. This rewarding role places you at the heart of the Practice, supporting patients and colleagues while helping to deliver excellent healthcare services to our local community. We are looking for someone who is approachable, organised, and committed to providing outstanding customer service. In return, you will be part of a supportive team where your contribution is valued and where you can make a real difference every day.

Main duties of the job

As a Patient Services Receptionist, you will be the first point of contact for patients and visitors, providing a friendly, professional, and efficient service both in person and over the telephone. You will assist patients in accessing the appropriate healthcare professional or service, manage appointments and enquiries, and support the smooth day-to-day operation of the Practice. The role also includes handing out prescriptions, processing patient requests, providing administrative support to the wider practice team, and helping to ensure every patient receives a positive experience.

About us

Market Overton and Somerby Surgeries are friendly, patient-focused rural GP practices serving our local communities in Rutland and Leicestershire. We are proud of our dedicated and supportive team, who work collaboratively to deliver high-quality, compassionate care to our patients.

We foster a positive working environment where teamwork, professionalism, and respect are at the heart of everything we do. Staff are encouraged to develop their skills and contribute to the continued success of the practice. In return, we offer a rewarding role within a welcoming team, access to the NHS Pension Scheme, generous annual leave entitlement, and opportunities for training and professional development.

If you are looking to join a practice where your contribution is valued and where you can make a real difference to patients and the local community, we would be delighted to hear from you.

Job summary

Oakham Medical Practice and Market Overton and Somerby Surgeries have the exciting opportunity to recruit a Practice Pharmacist.

Applications are warmly welcome from Pharmacists at any stage in their career. We can provide a stable and supportive background for newly qualified Pharmacists and those in their first 5 years or equally the opportunity to grow and develop if you have more experience. The role will be based across the three Practices, with flexibility to work from home (hybrid).

We are a dynamic, creative and forward thinking Partner led team, training practice for GPST1-GPST3s and have supported numerous ACPs and Pharmacists throughout their training. This new role will be integral to our medicines management team and involve working to provide a safe medication service as well as innovatively managing our patients with long term conditions as part of our multi-disciplinary team.

The Practice uses SystmOne and operates Monday to Friday.

Main duties of the job

To work as an autonomous practitioner, within their professional boundaries, as part of the Practice multidisciplinary team. They will be supported by the Partners and Lead Pharmacist.

The role is pivotal to improving the quality of care and operational efficiencies so requires motivation and passion to deliver excellent service within general practice.

About us

Oakham Medical Practice is based in a thriving market town in the beautiful county of Rutland. Market Overton is a picturesque village in the North of Rutland with a branch surgery in the village of Somerby just across the border in Leicestershire. The Practices serve 20000 patients as well as providing medical cover for the local public school in Oakham.

We are part of Rutland Health PCN and work collaboratively and effectively with our local partners in general practice, the community and social care.

Rutland is consistently voted in the top 3 best places to live in the UK. Local leisure pursuits are plentiful and schooling is highly regarded in both the local state and private sector.

Job summary

We are looking for a Dispensing Receptionist to provide a professional, efficient, and welcoming service to our patients across Market Overton and Somerby Surgeries. The successful candidate will support both the reception and dispensary teams, handling patient enquiries, managing appointments, processing prescription requests, dispensing medications safely and accurately, and maintaining stock levels. Working closely with clinicians and colleagues, you will play an important role in ensuring patients receive a high-quality service while supporting the smooth day-to-day running of the practice.

We are ideally seeking a qualified Dispenser with previous dispensing experience, ideally within a GP Dispensing Practice.

Main duties of the job

This is a varied role combining dispensing and reception responsibilities within a busy rural GP Practice. You will be the first point of contact for patients, assisting with appointments and enquiries, while also supporting the dispensary with prescription processing, medication dispensing, stock management, and compliance activities. The role offers the opportunity to make a real difference to patient care as part of a friendly and supportive team.

About us

Market Overton and Somerby Surgeries are friendly, patient-focused rural dispensing practices serving our local communities in Rutland and Leicestershire. We are proud of our supportive team environment, where colleagues work collaboratively to deliver high-quality care and excellent patient experiences. We value teamwork, professionalism, and compassion, and strive to create a positive workplace where staff feel respected, supported, and encouraged to develop. If you are looking for a rewarding role within a welcoming and community-focused practice, we would love to hear from you. We offer NHS Pension membership, generous annual leave entitlement, ongoing training opportunities, and the chance to be part of a dedicated and experienced primary care team.