Job responsibilities

In accordance with the practice rota, as agreed, the post-holder will be available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking, signing and authorising repeat prescriptions, and dealing with queries, paperwork, and correspondence in a timely fashion.

Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other healthcare workers within the organisation.

Assessing the healthcare needs of patients with undifferentiated and undiagnosed problems.

Screening patients for disease risk factors and early signs of illness in consultation with patients and in line with current practice disease management protocols, developing care plans for health.

Providing counselling and health education.

Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate.

Recording clear and contemporaneous consultation notes to agreed standards.

Collecting data for audit purposes.

Compiling and issuing computer-generated acute and repeat prescriptions.

Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate.

Supporting and leading the team working on site.

Expectation to complete a mandatory induction.

Please see the Job Description and Person Specification document attached for all duties and responsibilities.

Other

Essential

• Full Driving Licence
• Enhanced DBS
• Up to date safeguarding adult and children level three training (will be an essential requirement of role)
• Up to date Information Governance training
• Have immunisation status
• Up to date basic life support training

Personal Qualities and Attributes

Essential

• Self-Motivated
• Adaptable
• Polite and confident, flexible and cooperative
• Forward thinker with ability to use own judgement and common sense
• Problem solver with the ability to process information accurately and effectively, interpreting data as required
• Commitment to ongoing professional development
• Sensitive and empathetic in distressing situations
• Punctual and committed to supporting the team effort
• High levels of integrity
• Observance of strict confidentiality.

Experience

Essential

• Evidence of ongoing professional development.
• Experience of NHS General Practice and primary care
• Experience of using electronic clinical patient records (EMIS/System One)
• Experience of medicines management
• Experience of QOF and clinical audit
• Understanding of policy developments related to the delivery of primary care services including General Practice, the GMS contract, Clinical Governance, Network Contract DES and Quality and Outcomes Framework
• Knowledge of the health needs of the Primary Care Network population
• Experience of dealing with a range of clinical conditions
• Experience in triage
• Experience of providing home visits
• Proven ability to evaluate the safety and effectiveness of own clinical practice.
• Evidence of working autonomously, with some support and supervision
• Knowledge of Quality and Outcomes Framework.
• Knowledge of health-promotion strategies
• Broad knowledge of clinical governance

Desirable

• Outstanding level of clinical knowledge and skills commensurate with that of an experienced GP

Skills

Essential

• Ability to effectively triage, assess and diagnose
• Requesting pathology tests and processing the results, advising patients accordingly
• Assessing and managing acute deteriorations/exacerbations of Long-Term Conditions
• Ability to assess and manage patient risk effectively and safely.
• Ability to work within own scope of practice and understanding when to refer to Senior GPs
• Strong IT skills and competent in the use of Microsoft Office and Outlook
• Excellent communication skills (written and oral) including recording of accurate clinical notes.
• Effective time management (Planning, Organising and Prioritising), with excellent problem solving and analytical skills
• Ability to work autonomously, and as part of a multi-disciplinary team
• Ability to follow clinical policy and procedure with and understanding of the audit process
• Ability to listen and empathise whilst being honest and caring
• Ability to work under pressure / in stressful situations
• Effectively able to communicate and understand the needs of the patient

Desirable

• Understands the importance of evidence-based practice

Qualifications

Essential

• Full GMC Registration with a licence to practise and entry on the GP Register.
• Certificate of Completion of Training (CCT) in General Practice / Certificate of Confirming Eligibility for General Practice Registration (CEGPR), or equivalent.
• Included on the Medical Performers List or eligible.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job responsibilities

Clinical Pharmacist - Job Description

Responsible to: This role is directly employed by the North West Leicestershire GP Federation and the post holder will work for the North West Leicestershire PCN.

Job Summary

The post holder is a pharmacist, who acts within their professional boundaries, supporting and working alongside a team of pharmacists in general practice. In this role they will be supported by Lead and Senior clinical pharmacists who will develop, manage and mentor them.

The post holder will work as part of a multi-disciplinary team in a patient facing role. The post holder will take responsibility for areas of chronic disease management within the practice and undertake clinical medication reviews to proactively manage patients with complex polypharmacy.

The post holder will provide primary support to general practice staff with regards to prescription and medication queries. They will help support the repeat prescriptions system, and medicines reconciliation on transfer of care and systems for safer prescribing, providing expertise in clinical medicines advice while addressing both public and social care needs of patients in the GP practice(s).

The post holder will provide clinical leadership on medicines optimisation and quality improvement and manage some aspects of the quality and outcomes framework and enhanced services.

The post holder will ensure that the practice integrates with community and hospital pharmacy to help utilise skill mix, improve patient outcomes, ensure better access to healthcare and help manage workload. The role is pivotal to improving the quality of care and operational efficiencies so requires motivation and passion to deliver excellent service within general practice.

The post holder will be supported to develop their role to become a non-medical prescriber.

Please see attached document for full job description.

Experience

Essential

• Previous experience in general practice setting
• An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for improving prescribing.
• Excellent interpersonal, influencing and negotiating skills.
• Excellent written and verbal communication skills.
• Is able to plan, manage, monitor, advise and review general medicine optimisation issues in core areas for long term conditions.
• Good IT skills.
• Able to obtain and analyse complex technical information
• Recognises priorities when problem solving and identifies deviations from the normal pattern and is able to refer to seniors or GPs when appropriate.
• Able to work under pressure and to meet deadlines.
• Gain acceptance for recommendations and influence/motivate/ persuade the audience to comply with the recommendations/ agreed course of action where there may be significant barriers.
• Work effectively independently and as a team member.
• Demonstrates accountability for delivering professional expertise and direct service provision.

Desirable

• In depth therapeutic and clinical knowledge and understanding of the principles of evidence-based healthcare.
• Demonstrate the ability to communicate complex and sensitive information in an understandable form to a variety of audiences (e.g. patients).
• Produce timely and informative reports.

Other

Essential

• Self-Motivated
• Adaptable
• In date DBS
• Up to date safeguarding adult and children level three training (will be an essential requirement of role)
• Have immunisation status
• Up to date basic life support training

Desirable

• Full Driving Licence
• Up to date Information Governance training

Qualifications

Essential

• Mandatory registration with General Pharmaceutical Council (GPhC) which includes revalidation.

Desirable

• Membership of the Royal Pharmaceutical Society.
• A member of, or working towards, Faculty membership of the Royal Pharmaceutical Society.
• Specialist knowledge acquired through postgraduate diploma level or equivalent training/experience.
• Independent prescriber or working towards/intent on gaining an independent prescribing qualification.
• Ideally completed PCPEP.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job responsibilities

Pharmacy Technician - Job Description

Responsible to: This role is directly employed by the North West Leicestershire GP Federation and the post holder will work for the North West Leicestershire PCN.

Job Summary

The post holder is a Pharmacy Technician, who acts within their professional boundaries, supporting and working alongside a team of pharmacists and technicians in General Practice. In this role they will be supported by a Senior Pharmacy Technician who will develop, manage and mentor them.

The post holder will work as part of a multi-disciplinary team in a patient facing role. The purpose of the role is to lead improvements to maximise safe, cost-effective best practice in prescribing to improve the quality of patient care. You will help patients to get the best from their medicines by switching medications to agreed and approved protocols, improving repeat prescribing processes in general practices, including promotion of repeat dispensing and online ordering, minimising clinical risk and aiming to reduce wasted medicines.

The post holder will provide support to general practice staff with regards to prescription and medication queries. They will carry out medicines switches in GP practices in line with practice and ICB agreed specific protocols, reviewing and amending patient records and informing patients.

They will help support the repeat prescriptions system, promoting electronic repeat dispensing and online ordering. They will carry out housekeeping whilst in patient records e.g., dose optimisation and medicines synchronisation.

The post holder will be the first port of call to answer and deal with any medicines related queries from administration and reception staff, as well as any dispensary staff. The aim of this is to improve the quality of care for our patients and operational efficiencies within the PCN, so requires motivation and passion to deliver excellent service within General Practice.

Please see attached for full job description.

Experience

Essential

• Understanding of prescribing and medicines management issues.
• Good clinical pharmaceutical knowledge including terminology.
• An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies to improve.
• Good interpersonal, influencing and negotiating skills.
• Good communication skills, verbal and written, with ability to adjust communication style and content to suit the audience.
• Able to work under pressure and meet deadlines.
• Ability to work in a busy environment and prioritise tasks effectively whilst also supporting others.
• Ability to accept guidance and constructive criticism.
• Works effectively independently and as part of a team.
• Demonstrates attention to detail, able to work accurately, identify errors quickly and easily.

Desirable

• Relevant theoretical and practical knowledge of Primary Care Networks, General Practice and evidence-based medicine.
• Awareness of systems to support the management of patients in a primary care setting, delivering pharmaceutical input and support the context of pathways of care.
• Awareness of GP budgets and funding systems.
• Knowledge and understanding of pharmacy law and ethics and current legislation.
• Able to analyse and interpret prescribing data.

Qualifications

Essential

• Registration with General Pharmaceutical Council as a Pharmacy Technician
• BTEC/NVQ3 Pharmacy Services (or equivalent)
• Evidence of commitment to continuing professional development.
• Experience working as a qualified, registered pharmacy technician.

Desirable

• Experience of working within primary care.
• Completion of PCPEP or equivalent

Other

Essential

• Demonstrates ability to self-motivate and use own initiative to achieve goals.
• Adaptable and flexible
• Able to maintain confidentiality
• Willing and able to travel throughout the twelve practices within the PCN, as required (therefore, require a UK driving Licence and access to a vehicle)
• In date DBS check
• Good computer literacy
• Safeguarding Training
• Knowledge of GP systems (e.g. EMIS Web and Systm1)
• Immunisation status
• Basic life support

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).