Job summary

We are looking to recruit a friendly, motivated and professional senior customer care administrator to join our team.

This position will be based at NPC Amble & Broomhill. The successful candidate will be providing a high level of customer service to patients of NPC practices.

Northumbria Primary Care is a developing, dynamic organisation with a clear vision for Primary Care service delivery. We are pushing the boundaries of how we deliver our services, which is facilitating greater opportunities for our staff.

You must be able to prioritise workload without supervision and have good organisational and IT skills. Provide secretarial support to GP's and clinicians. You will be required to help out on the telephones as and when required. Answer telephone calls, respond to all enquiries, direct the public as and when appropriate, provide admin support to nursing & clinical staff. Full training will be provided on the use of SystmOne.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

• Answer telephone calls & respond to all enquiries directing the public as appropriate
• Provide broad range of tasks and general admin and secretarial support to practice staff
• Ensure timely appointments for patients attending the GP service, triaging according to urgency
• Process patient referrals
• Ensure all Emergency Care documentation is coded & filed correctly, and copies are sent to relevant health care professionals
• Receive confidential information by telephone or face to face and input accurately into patient service systems
• Admin coding of all patient records ensuring all medical history is coded accurately and entered into the clinical system
• Contribute to the delivery of a comprehensive primary care medicine management system
• Undertake activities at practice level which contribute to the efficient and effective delivery of medicines to patients

About us

Northumbria Primary Care Ltd (NPC) is a pioneering partnership with local GPs and now manages several GP practices with around 120,000 registered patients in Northumberland and North Tyneside.

Whilst appointees will have a base practice within NPC,they may be asked to work at other practices across our group. We do however limit this as much as possible as we appreciate continuity is vital to effective primary care.

Please note that NPC is a wholly owned subsidiary of Northumbria Healthcare NHS Foundation Trust.

Make sure to read the 'applicant guidance notes' before submitting your application and make sure you know everything there is to know before applying to join our fantastic organisation.

Details

Date posted

12 October 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year pro rata per annum

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

319-8244594KD-A

Job locations

NPC Amble and Broomhill

Percy Drive

Amble

NE65 0HD

United Kingdom

Job description

Job responsibilities

• To provide a high standard of customer care to patients, relatives & visitors
• To ensure that all patient documentation is coded & filed in a timely manner, and all relevant documentation is filed in the patient notes
• To ensure all inpatient records are updated on SystmOne
• Ongoing training and development with all computer systems within the department, ensuring that this information is disseminated to all members of staff who use the computer system
• To provide support & advice to new members of staff and existing staff on SystmOne
• To provide comprehensive administration service to practice staff include managing correspondence, taking minutes of meetings, secretarial duties and processing patient referrals
• To process and distribute incoming (and outgoing) mail
• To play an important patient facing role within NPC to proactively identify and work with people, including the frail/elderly and those with long-term conditions, to provide coordination and navigation of care and support across pharmacy support services
• To provide time, capacity and expertise to support people in preparing information for the Pharmacy team to complete medication reviews
• To contribute to the audit cycles for QOF, CQC and Quality Improvement work
• To manage shared care agreements and support with the generation of income
• Carries out clerical duties required by the role

Job description Job responsibilities To provide a high standard of customer care to patients, relatives & visitors To ensure that all patient documentation is coded & filed in a timely manner, and all relevant documentation is filed in the patient notes To ensure all inpatient records are updated on SystmOne Ongoing training and development with all computer systems within the department, ensuring that this information is disseminated to all members of staff who use the computer system To provide support & advice to new members of staff and existing staff on SystmOne To provide comprehensive administration service to practice staff include managing correspondence, taking minutes of meetings, secretarial duties and processing patient referrals To process and distribute incoming (and outgoing) mail To play an important patient facing role within NPC to proactively identify and work with people, including the frail/elderly and those with long-term conditions, to provide coordination and navigation of care and support across pharmacy support services To provide time, capacity and expertise to support people in preparing information for the Pharmacy team to complete medication reviews To contribute to the audit cycles for QOF, CQC and Quality Improvement work To manage shared care agreements and support with the generation of income Carries out clerical duties required by the role

Person Specification

Qualifications / Professional Registration

Essential

• GCSE Grade A-C in English Language and Mathematics or equivalent qualification and/or experience
• Vocational Level 3 in relevant subject or equivalent qualification and/or experience.

Desirable

• Primary Care or Pharmacy Experience.

Experience and knowledge

Essential

• Experience of working within a healthcare setting.

Desirable

• Audit experience.

Other Experience

Essential

• You may also need to travel between Trust premises as required for the performance of your duties. You may also be expected to work at any of the trust sites. The Trust would consider making reasonable adjustments to the role, if necessary, to enable a di

Person Specification Qualifications / Professional Registration Essential GCSE Grade A-C in English Language and Mathematics or equivalent qualification and/or experience Vocational Level 3 in relevant subject or equivalent qualification and/or experience. Desirable Primary Care or Pharmacy Experience. Experience and knowledge Essential Experience of working within a healthcare setting. Desirable Audit experience. Other Experience Essential You may also need to travel between Trust premises as required for the performance of your duties. You may also be expected to work at any of the trust sites. The Trust would consider making reasonable adjustments to the role, if necessary, to enable a di

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Northumbria Healthcare NHS Foundation Trust

Address

NPC Amble and Broomhill

Percy Drive

Amble

NE65 0HD

United Kingdom

Employer's website

https://www.northumbria.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Northumbria Healthcare NHS Foundation Trust

Address

NPC Amble and Broomhill

Percy Drive

Amble

NE65 0HD

United Kingdom

Employer's website

https://www.northumbria.nhs.uk/ (Opens in a new tab)

Job summary

We are looking for a Nursing Assistant to join our Elderly Assessment Units based across Wansbeck General Hospital and North Tyneside General Hospital.

The units care for a maximum of 6 patients at any one time who may be acutely unwell.

They will assist the nursing and practitioner/medical workforce to asses and deliver high quality care and services to our frail service users.

Tasks will include:

o Clinical observationso Venepunctureo nursing assessmentso nutritional supporto personal careo transferring patients for investigations and admission.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

• Assists qualified nurses.
• Makes judgments involving straightforward job-related facts or situations.
• Able to recognise triggers on the NEWS chart and act accordingly, following the appropriate algorithm.
• Able to recognise signs of a deteriorating patient and alert qualified staff accordingly.
• Able to use assistive technology.
• Organises own day-to-day work tasks and activities.
• Provides and receives routine information which may require tact, persuasive skills, or where there are barriers to understanding.
• Provides and receives routine information orally, in writing, or electronically to inform work colleagues, patients, carers, the public, and other external contacts.
• Able to use electronic systems such as PAS and ICE.
• Completes IR1 forms and provides statements as appropriate.
• Able to contribute to ward meetings.
• Alerts qualified staff to changes in a patient's condition.
• Completes relevant nursing documentation specific to the clinical area.
• Must be able to demonstrate the English language proficiency level required for this post.

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality - opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read 'applicant guidance notes' before submitting your application.

Job summary

An exciting opportunity has arisen for an experienced and clinically credible professional to join our team at the Health and Care Academy.

We are seeking an accomplished educator to lead the development, design and delivery of a new academic programme for practitioners working at enhanced level of practice. This is a key role that will shape the future workforce by supporting learners to develop the knowledge, skills and behaviours required for enhanced clinical decision making and person centred care.

The successful candidate will be an experienced clinician, holding a non medical prescribing qualification and possessing demonstrable expertise in enhanced assessment, clinical examination and diagnostic reasoning skills. They will be able to act as a credible professional role model, providing expert guidance, support and advice to learners, clinical supervisors and managers.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

• Lead the development, design and delivery of education for practitioners working at enhanced level of practice.
• Support learners undertaking enhanced practice education pathways through coaching, mentoring and professional support.
• Work collaboratively with clinical services to identify workforce development needs and educational priorities.
• Act as an expert resource for enhanced clinical practice and clinical skills development.
• Maintain clinical competence and professional credibility through ongoing clinical practice and continued professional development.

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality - opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read 'applicant guidance notes' before submitting your application.

Job summary

NHS Payroll Services pays over 110,000 employees each period covering 45 organisations. Applications are invited from enthusiastic and motivated individuals to join our Support Team, completing administrative tasks for multiple organisations.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

• Scanning and indexing of all payroll information
• Retrieve information from computerised systems to respond to complex queries from employees and outside agencies.
• Responsible for receipt and distribution of confidential or sensitive information and ensuring correct disposal of such information.

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality - opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read 'applicant guidance notes' before submitting your application.

Job summary

The Portering departments at NHFM, Northumbria Specialist Emergency Care Hospital, provide a variety of services to patients and departments, including maintaining a safe environment for patients and staff, the provision of a high quality, efficient customer orientated Portering service and compliance with the Trust Patient Confidentiality Policy.

The conveyance and movement of patients by wheelchair, trolley, bed etc., the collection and delivery of linen, refuse, clinical waste trolleys, food trolleys, stores, beds, bedding, furniture, equipment and records to designated area. The sorting of incoming mail and franking of external mail as required, also driving if this is required.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

• To assist in the direction of patients and visitors.
• The conveyance and movement of patients by wheelchair, stretcher etc.
• The collection and delivery of linen, refuse, clinical waste trolleys, food trolleys, stores, beds, bedding, furniture, equipment and records to designated area.
• The sorting of incoming mail and franking of external mail as required.
• Reception and movement of medical gas cylinders within Health and Safety guidelines.
• Removal of refuse from waste bins located outside the hospital entrance, on a daily basis.
• Daily cleaning of external areas situated at hospital entrances.
• The conveyance of deceased patients to the Mortuary.

About us

NHFM is a wholly owned subsidiary of Northumbria Healthcare NHS Foundation Trust. Established in 2012, NHFM provide specialist project management services for large and small capital developments, estates maintenance and a full range of facilities services. Carrying out facilities management for a state-of-the-art specialist emergency care hospital - The Northumbria, three general hospitals - North Tyneside, Wansbeck and Hexham hospitals - and a number of smaller community hospitals and clinic sites, we cover one of the largest geographical areas of any NHS trust in the country.

Work for us and you will be making a real difference to the NHS and the thousands of people who use our services each year. Visit our website www.nhfm.co.uk for more information about who we are and benefits of working for us.

Make sure to read the 'applicant guidance notes' before submitting your application and make sure you know everything there is to know before applying to join our fantastic organisation.

Job summary

The Fleet Department is responsible for the generation of non-core income for re-investment into patient care. The two main areas of success are NHS Fleet Solutions and NHS Home Electronics. Both businesses operate in the competitive salary sacrifice marketplace. An office-based team consisting of 70 members of staff have responsibility for the delivery of the service.

The Vehicle Detailer will report directly to the Assistant Fleet Team Manager and is responsible for ensuring that all vehicles leaving for reallocation are presented to the highest of standards.

Main duties of the job

o Valet / detail vehicles to the highest possible standards

Carry out machine polishing to remove surface scratches from vehicles

Be willing to train to learn additional SMART repairing techniques e.g. paintless dent removal, if the opportunity arises.

o Use cleaning, protective, and restorative agents to enhance the appearance of vehicles

o Carry out internal and external inspections of vehicles to identify deterioration and damage

o Ensure health and safety procedures and all company polices are adhered to

o Deliver and collect vehicles to and from local customers

o Conduct full damage checks on vehicles

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality - opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read 'applicant guidance notes' before submitting your application.

Job summary

NHFM have set up a trust wide facilities management helpdesk which acts as a central function for our customers and operations teams. The helpdesk will be responsible for the end-to-end workflow processes for all estates and facilities management (FM) issues reported by customers.

The post holder will be responsible for overseeing the day-to-day operations of the helpdesk, ensuring efficient and timely resolution of estates and facilities requests. They will lead and develop the helpdesk team, manage escalations, monitor performance and collaborate with various stakeholders to maintain building functionality and meet customer's expectations.

The post holder will manage and maintain the helpdesk's CAFM (Computer Aided Facilities Management) system, ensuring data accuracy, supporting users, and contributing to the overall effectiveness of the estates and facilities management function.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

• Lead, motivate and coach the helpdesk team, ensuring they adhere to service standards and KPI's.
• Manage escalated issues and ensure timely resolution, following established escalation procedures.
• Monitor helpdesk performance, identify trends and drive continuous improvement.
• Maintain strong client relationships, liaise with contractors, supervisors and internal teams to resolve issues, ensuring excellent customer service to all users.

About us

NHFM is a wholly owned subsidiary of Northumbria Healthcare NHS Foundation Trust. Established in 2012, NHFM provide specialist project management services for large and small capital developments, estates maintenance and a full range of facilities services. Carrying out facilities management for a state-of-the-art specialist emergency care hospital - The Northumbria, three general hospitals - North Tyneside, Wansbeck and Hexham hospitals - and a number of smaller community hospitals and clinic sites, we cover one of the largest geographical areas of any NHS trust in the country.

Work for us and you will be making a real difference to the NHS and the thousands of people who use our services each year. Visit our websitewww.nhfm.co.ukfor more information about who we are and benefits of working for us.

Job summary

Are you looking for a role which allows you to balance your work and home commitments within an organisation that supports its staff? If so, come and join our fantastic domestic team at North Tyneside General Hospital as a Cleaning Operative.

The department operates between 07:00 - 20:00 and we have both morning and afternoon shifts available.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

Quite simply, the NHS could not function without our cleaning staff! Every single service in the Trust relies on the cleaning teams to keep the place clean and safe for patients, visitors and staff. You'll be part of a team striving to maintain the highest cleanliness standards in wards, departments, corridors and offices, and in doing so making a real difference to the NHS.

The successful candidate will maintain the standard of cleanliness as specified throughout the designated work area by means of approved cleaning methods.

About us

NHFM is a wholly owned subsidiary of Northumbria Healthcare NHS Foundation Trust. Established in 2012, NHFM provide specialist project management services for large and small capital developments, estates maintenance and a full range of facilities services. Carrying out facilities management for a state-of-the-art specialist emergency care hospital -

The Northumbria, three general hospitals - North Tyneside, Wansbeck and Hexham hospitals - and a number of smaller community hospitals and clinic sites, we cover one of the largest geographical areas of any NHS trust in the country.

Work for us and you will be making a real difference to the NHS and the thousands of people who use our services each year. Visit our website www.nhfm.co.uk for more information about who we are and benefits of working for us.

Job summary

Are you looking for a role which allows you to balance your work and home commitments within an organisation that supports its staff? If so, come and join our fantastic cleaning team at Northumbria Specialist Hospital as a cleaning operative.

The department operates 24/7 we have morning and afternoon shifts and nightshift available.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

Quite simply, the NHS could not function without our cleaning operatives! Every single service in the Trust relies on the cleaning teams to keep the place clean and safe for patients, visitors and staff. You'll be part of a team striving to maintain the highest cleanliness standards in wards, departments, corridors and offices, and in doing so making a real difference to the NHS.

The successful candidate will maintain the standard of cleanliness as specified throughout the designated work area by means of approved cleaning methods.

About us

NHFM is a wholly owned subsidiary of Northumbria Healthcare NHS Foundation Trust. Established in 2012, NHFM provide specialist project management services for large and small capital developments, estates maintenance and a full range of facilities services. Carrying out facilities management for a state-of-the-art specialist emergency care hospital -

The Northumbria, three general hospitals - North Tyneside, Wansbeck and Hexham hospitals - and a number of smaller community hospitals and clinic sites, we cover one of the largest geographical areas of any NHS trust in the country.

Work for us and you will be making a real difference to the NHS and the thousands of people who use our services each year. Visit our website www.nhfm.co.uk for more information about who we are and benefits of working for us.

Job summary

We are looking for friendly, flexible and conscientious people with a love of cleaning to join our team of cleaning at Wansbeck General Hospital.

Various positions open - 18 to 30 hour posts.

Shifts worked are usually either 7am - 1pm, 12pm-6pm or 1pm - 7pm and will include working a share of weekends and Bank Holidays.

Other hours may also be available.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

Quite simply, the NHS could not function without our cleaning operatives!

Every single service in the Trust relies on the cleaning operative teams to keep the place clean and safe for patients, visitors and staff. You'll be part of a team striving to maintain the highest cleanliness standards in wards, departments, corridors and offices, and in doing so making a real difference to the NHS.

About us

NHFM is a wholly owned subsidiary of Northumbria Healthcare NHS Foundation Trust. Established in 2012, NHFM provide specialist project management services for large and small capital developments, estates maintenance and a full range of facilities services. Carrying out facilities management for a state-of-the-art specialist emergency care hospital -

The Northumbria, three general hospitals - North Tyneside, Wansbeck and Hexham hospitals - and a number of smaller community hospitals and clinic sites, we cover one of the largest geographical areas of any NHS trust in the country.

Work for us and you will be making a real difference to the NHS and the thousands of people who use our services each year. Visit our website www.nhfm.co.uk for more information about who we are and benefits of working for us.

Job summary

We have an opportunity available for a friendly and confident person to join our small team of security guards at Wansbeck General Hospital.

This position is part time, working the equivalent of 23.15hrs per week as part of a rota covering both day shifts and night shifts as a security guard.

This role also involves working a share of weekend and bank holiday dates.

Please only apply if you can meet the shift requirements as these are essential to meet the needs of the service.

Other hours may also be available.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

The Security department at Wansbeck General Hospital provide a variety of services to patients and departments, including maintaining a safe environment for patients and staff, the provision of a high quality, efficient customer orientated Security service and compliance with the Trust Patient Confidentiality Policy.

About us

NHFM is a wholly owned subsidiary of Northumbria Healthcare NHS Foundation Trust. Established in 2012, NHFM provide specialist project management services for large and small capital developments, estates maintenance and a full range of facilities services. Carrying out facilities management for a state-of-the-art specialist emergency care hospital - The Northumbria, three general hospitals - North Tyneside, Wansbeck and Hexham hospitals - and a number of smaller community hospitals and clinic sites, we cover one of the largest geographical areas of any NHS trust in the country.

Work for us and you will be making a real difference to the NHS and the thousands of people who use our services each year. Visit our website www.nhfm.co.uk for more information about who we are and benefits of working for us.

Job summary

The provision of a high quality, efficient customer orientated security service and compliance with the Trust Patient Confidentiality Policy.

The job role requires that the post holder will either undertake the role of security guard during their shift. working one fixed day per week with the remaining hours allocated ADHOC in advance.

this position is a fulltime position with flexible shift working to suit the needs of the department working 12 hour shifts

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

The Security department at Northumbria Specialist Emergency Care Hospital provide a variety of services to patients and departments, including maintaining a safe environment for patients and staff, the provision of a high quality, efficient customer orientated Security service and compliance with the Trust Patient Confidentiality Policy.

About us

NHFM is a wholly owned subsidiary of Northumbria Healthcare NHS Foundation Trust. Established in 2012, NHFM provide specialist project management services for large and small capital developments, estates maintenance and a full range of facilities services. Carrying out facilities management for a state-of-the-art specialist emergency care hospital - The Northumbria, three general hospitals - North Tyneside, Wansbeck and Hexham hospitals - and a number of smaller community hospitals and clinic sites, we cover one of the largest geographical areas of any NHS trust in the country.

Work for us and you will be making a real difference to the NHS and the thousands of people who use our services each year. Visit our website www.nhfm.co.uk for more information about who we are and benefits of working for us.

Job summary

Are you looking for a role which allows you to balance your work and home commitments within an organisation that supports its staff? If so, come and join our fantastic domestic team at Seaton Deleval Factory Hub as a Domestic Assistant.

The department operates between 5 days per week and we have both morning/ afternoon shifts available.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

Quite simply, the NHS could not function without our Domestics! Every single service in the Trust relies on domestics to keep the place clean and safe for patients, visitors and staff. You'll be part of a team striving to maintain the highest cleanliness standards in wards, departments, corridors and offices, and in doing so making a real difference to the NHS.

The successful candidate will maintain the standard of cleanliness as specified throughout the designated work area by means of approved cleaning methods.

About us

NHFM is a wholly owned subsidiary of Northumbria Healthcare NHS Foundation Trust. Established in 2012, NHFM provide specialist project management services for large and small capital developments, estates maintenance and a full range of facilities services. Carrying out facilities management for a state-of-the-art specialist emergency care hospital - The Northumbria, three general hospitals - North Tyneside, Wansbeck and Hexham hospitals - and a number of smaller community hospitals and clinic sites, we cover one of the largest geographical areas of any NHS trust in the country.

Work for us and you will be making a real difference to the NHS and the thousands of people who use our services each year. Visit our website www.nhfm.co.uk for more information about who we are and benefits of working for us.

Job summary

An exciting opportunity has arisen to join the fast paced Fleet Solutions team who manage salary sacrifice schemes.

The successful candidate will be required to work in a fast-paced environment and mainly deal with customer queries via email and on the telephone.

Candidates with previous call centre experience desirable but not essential, as long as the candidate is willing to learn on the job. Full training will be provided.

The successful candidate must be confident in handling both inbound and outbound calls in large volumes on a daily basis.

This is an exciting opportunity to join a commercially focused department within Northumbria Healthcare NHS Foundation Trust.

Previous applicants need not apply.

This is an office based post.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received

Main duties of the job

Being part of the Fleet Solutions team means that you are part of the Northumbria Family. The main duties of the role focus around administrative tasks relating to the management of salary sacrifice schemes.

The successful candidate will be required to field incoming calls, manage employee queries via email and also carry out administrative tasks necessary to the schemes that we operate.

The successful candidate must be confident using different Microsoft Office packages and also navigating web based systems.

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us.

We have one of the most extensive patient experience programmes of any trust in England.

Job summary

We are looking for a Salaried GP to join our large, friendly teaching practice at Lintonville for 6 sessions per week.

This is an exciting time to join us, as we have plans to move into a new, modern purpose-built building just a short distance from our current site.

Our GPs are supported by a wide multidisciplinary team, including experienced practice nurses, clinical pharmacists, mental health practitioners, orthopaedic practitioners, a paediatric nurse practitioner, and many more. This strong team approach enables us to provide high-quality, well-rounded care for our patients.

We place great value on collaboration and team wellbeing. We meet informally each day for coffee, hold weekly clinical meetings, and have regular practice meetings to ensure good communication and shared learning.

As a teaching practice, we actively encourage involvement in education and are keen to support the development of any special interests. We pride ourselves on being a friendly, approachable, and supportive team, working together to foster an open, transparent, and positive working culture.

Please note we reserve the right to close this vacancy prior to the closing date if a suitable number of applications have been received.

Main duties of the job

As a GP Practice which is part of Northumbria Primary Care Ltd (NPC), we work with flexibility and independence to run the surgery based on what is best for our patients and staff, and additionally we have the regular and consistent support of the management team to help us to focus on what is clinically important.

As a Salaried GP the post holder will be a key clinician within the team. A job plan will be agreed with you to provide general medical services and deal with a wide range of health needs in a primary care setting.

About us

NPC is a pioneering partnership with local GPs and now manages several GP practices with around 120,000 registered patients in Northumberland and North Tyneside.

As an NPC GP we can offer some great benefits some of which are:

• Protected time for QI and indirect clinical care.
• 15 minute appointments.
• Opportunities for portfolio working and development of specialist clinical interest roles.
• Access to all benefits of Northumbria healthcare; lease cars; home electronics; health and wellbeing offers.
• Support with education, monthly education timeout sessions as well as a quarterly, NPC practice wide education sessions covering a range of topics dictated by the needs of our clinicians. Free access to Red Whale, mentorship and coaching.
• Support managing medication requests, reviews and document management (coders) to increase efficiency and reduce the admin burden on GPs.

Although part of a larger organisation, NPC, as a GP practice, we work with flexibility and independence to run the surgery based on what is best for our patients and staff, and additionally we have the regular and consistent support of the management team to help us to focus on what is clinically important.

We are a forward-thinking organisation and as part of our culture we are embracing new technologies to improve the services we offer our patients. We understand the importance of listening to our patients and are not afraid to make changes following feedback.

Job summary

Hyper Acute Stroke Unit (HASU) is a busy unit that cares for clinical level 2 patients.

The main duties of the Nursing Assistant on the ward will involve caring for patients ensuring standards of care are met. This includes assisting patients with all activities of daily living , washing and dressing, promoting independence, assisting with meals ensuring adequate oral intake and general ward duties.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

• The Nursing Assistant role will assist the qualified nurse to give a high standard of care to the patients on the ward.
• Ensuring high standards of care are delivered and met on each shift.
• Working closely with the Multi Disciplinary Team and clear and concise documentation.

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality - opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read 'applicant guidance notes' before submitting your application.

Job summary

Working across the NPC North Northumberland practices, the post holder will support services at Amble, Broomhill, Widdrington and Rothbury Surgeries, with their primary base being Amble and Broomhill.

The Pharmacy Technician will coordinate Medicines Hub activities, ensuring the delivery and maintenance of high-quality patient care, effective teamwork, and strong collaboration with both clinical and managerial colleagues. The role will support the ongoing development of pharmacy services and contribute to the safe and efficient management of medicines across the practices.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

The role will contribute to the efficient and effective delivery of medicines to patients e.g. medicines supply, actioning of discharge summary medication changes, liaising with care homes regarding prescription queries and supporting the organisation move towards online prescription services. An understanding of primary care operations and use of SystmOne would be an advantage but is not essential.

About us

Northumbria Primary Care Ltd (NPC) is a pioneering partnership with local GPs and now manages several GP practices with around 130,000 registered patients in Northumberland and North Tyneside.

Appointees will have a nominated base site within NPC as we appreciate continuity and teamwork is vital to effective primary care. As a large multi-site organisation we benefit from offering cross site support and the opportunity to work flexibly across our practices. We also offer evening and weekend working which further enhances flexible working opportunities. Please note that NPC is a wholly owned subsidiary of Northumbria Healthcare NHS Foundation Trust.

Make sure to read the 'applicant guidance notes' before submitting your application and make sure you know everything there is to know before applying to join our fantastic organisation.

Job summary

We are looking to recruit a friendly, professional Nursing Assistant to work under the supervision of a qualified nurse and assist in the implementation of patient care both direct and non direct.

The position will be based across NPC Ponteland practice. The successful candidate will be providing a high level of patient care to patients of NPC.

Please note we reserve the right to close this vacancy prior to theclosing date once the required number of suitable applications have been received.

Main duties of the job

• To work under the supervision of a qualified nurse and assist in the implementation of patient care both direct and non direct.

About us

Northumbria Primary Care Ltd (NPC) is a pioneering partnership with local GP's and now manages several GP practices with around 112,000 registered patients in Northumberland and North Tyneside.

Whilst appointees will have a base practice in NPC, the may be asked to work at other practices across our group. We do however limit this as much as possible as we appreciate continuity is vital at effective primary care.

Make sure to read the 'applicant guidance notes' before submitting your application and make sure you know everything there is to know before applying to join our fantastic organisation.

Job summary

We are looking for an enthusiastic individual to provide business and administrative support to the various sections and staff within the Pharmacy Departments at Hexham, The Northumbria, North Tyneside General and Wansbeck Hospitals.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

The post will be based at North Tyneside General Hospital, but the post holder may be required to work at other sites within the Trust. Based within the Pharmacy Office at North Tyneside General Hospital, you will become an integral part of the Pharmacy team, undertaking duties which contribute to the safe, effective and timely procurement of medicines.

The main responsibilities are the procurement of medicines, the accurate and timely processing and payment of Invoices and management of medicine supply issues. You will also be responsible for providing some clerical support to the various managers within Pharmacy, report production, data input, arranging meetings and any additional duties as required. This is a fast paced, demanding role suited for candidates, who are up for a challenge.

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.

Job summary

We are looking to recruit an enthusiastic individual into a busy working environment.

• The aim of the role is to clean, sterilise and pack instruments for use in operating theatres and ensure sets are in full working order.
• To deliver equipment and stock to ward and departments ensuring that all dirty equipment is returned to the SSD department for processing.
• Assist in the checking and processing of equipment and the wrapping of equipment ready for return to the wards/department.Transport equipment across sites as necessary to ensure a seamless service.

Annex 20

This post falls within the provisions of Agenda for Change Annex 20 - Development of Professional Roles, whereby upon completion of an agreed set of competencies you may move onto the next pay band without the need for an application for a post at a higher level.

For further information on Annex 20, please see:

http://www.nhsemployers.org/tchandbook/annex-16-to-20/annex-20-development-of-professional-roles

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

The aim of the role is to clean, sterilise and pack instruments for use in operating theatres and ensure sets are in full working order. The successful applicant should be able to provide clean, sterile packed instruments 7 days per week.

The department works to controlled environments and standards which meet ISO9001/EN13485 conditions aim of the role is to clean, sterilise and pack instruments for use in operating theatres and ensure sets are in full working order.

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.

Job summary

An opportunity has arisen for nursing assistants to join our nursing team working on our Elective Orthopaedic Unit and our specialist Bone and Joint Infection Unit at Ward 10/11, Wansbeck Hospital, caring for pre & post-operative patients. Our team is committed to providing safe & high quality care to all of our patients.

You would would work alongside qualified nursing staff and other members of the Multi Disciplinary Team.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

o To work under the supervision of a qualified nurse and assist in the implementation of both direct and non-direct patient care.o To provide and promote high quality care under the guidance of a qualified healthcare professional.

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.

Job summary

A Clinical Educator is responsible for supporting the education, training and professional development of healthcare staff to ensure safe, effective, evidence-based patient care. The role combines clinical expertise with teaching and leadership skills to develop staff competence, improve patient outcomes and support service improvement.

Main duties of the job

• Organise, develop and lead the delivery of clinical training programmes to meet the learning needs of the clinical workforce within the specialty.
• Supporting the implementation of the Nursing Midwifery and Allied Health Professionals Strategy.
• Act as an expert clinical resource to colleagues by guiding practice developments, assessingcompetence and supporting implementation of policies.
• Demonstrate a problem solving approach to all aspects of the role
• Promote a lifelong learning culture providing a high level of professional leadership for the delivery of workforce development.
• Challenge practice and identify competency issues.
• Support the implementation and sustainability of clinical supervision.
• Ensure production of transparent data and reports from the practice development team.
• Demonstrate professional leadership and uphold high standards of clinical practice.

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality - opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read 'applicant guidance notes' before submitting your application.

Job summary

An exciting development opportunity has arisen within the Oncology Day Units at Alnwick and Berwick for an enthusiastic and motivatedManager to lead the clinical and operational delivery of care for patients receiving Systemic Anti-Cancer Treatment (SACT).

This is a unique opportunity to join our well-established, nurse-led Oncology Day Units, supporting patients across a wide range of tumour groups. As a key member of the team, you will provide visible leadership, drive service development, and ensure the delivery of safe, effective, and compassionate care.

Working closely with multidisciplinary colleagues, including medical staff, specialist nurses, palliative care teams, and allied health professionals, you will play a pivotal role in shaping services and enhancing the patient experience.

If you are a dynamic leader with a passion for delivering high-quality cancer care and are looking for the next step in your career, we would love to hear from you.

Join us and help shape the future of cancer services across Northumberland.

We would consider 30hours for the post

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

This post offers the opportunity to:

• Lead and develop highly skilled oncology nursing teams.
• Influence service improvement and innovation within cancer care.
• Work collaboratively across organisational and professional boundaries.
• Develop your leadership and management skills within a supportive environment.
• Make a real difference to the lives of patients and their families.

To provide clinical expertise through the role of Oncology Day Unit manager to manage and develop the service . The post holder will work in close liaison with the other Unit Manager, and other Deputy Sister/ Deputy Charge Nurses, Matrons, Practice Development Team (PDT) and the Multidisciplinary Team (MDT) to provide the highest quality of assessment and evaluated care required to support each patient in their care pathway and improve the patient experience.

Candidates should be working within the SACT service and have significant post registration experience including previous experience of giving SACT and managing toxicities/acute oncology symptoms.

Enhanced knowledge and decision-making skills are essential and completion of, the clinical skills course or equivalent would be an advantage.

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.

Job summary

Northumbria Healthcare NHS Foundation Trust Pathology Department is currently underway with a programme of transformational change to enhance the user of technology, automation, digital systems and equipment across pathology services in support of patient care and operational efficiency.

The post holder will, under the guidance of the Pathology Programme Manager, be responsible for management and delivery of multiple concurrent pathology projects ranging from small operational initiatives to major transformation programmes exceeding £1 million in value.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Please note: for Secondment roles before an application is submitted, please ensure you have received the appropriate approval from your current manager and have completed documentation required beforehand (see secondment policy) , as this may delay the process if an offer was to be made.

Full time 37.5 hpw (Part time hours may be considered)

Main duties of the job

• Responsible for management and delivery of multiple concurrent pathology projects rangingfrom small operational initiatives to major transformation programmes exceeding £1 million in value.
• Projects may impact a small specialist team or large-scale organisational groups across multiple services and professional staff groups.
• Work collaboratively with multidisciplinary project teams, suppliers, stakeholders and senior leadership groups across the organisation.
• Responsible for development and maintenance of project plans, governance documentation, reporting arrangements, risk management processes and implementation schedules.
• Provide project reporting and assurance through the Pathology Programme Manager, Senior Responsible Officer (SRO) and Project Boards.

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.

Details

Date posted

12 October 2026

Pay scheme

Agenda for change

Band

Band 7

Salary

£49,387 to £56,515 a year pro rata per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Flexible working

Reference number

319-8328421JA-HAS

Job locations

North Tyneside Hospital

Rake Ln, Tyne and Wear

North Shields

NE29 8NH

United Kingdom

Job description

Job responsibilities

The post holder will provide project management leadership for the procurement, implementation and delivery of multiple pathology projects and transformation programmes ranging from operational improvements to large-scale digital and service redesign initiatives.The post holder will ensure projects are delivered safely, effectively and in accordance with agreed objectives, quality standards, budgets and timescales.The post holder will work collaboratively with clinical, operational, digital and corporate stakeholders to coordinate project activities, governance, reporting, communication and implementation planning.The post holder will support performance improvement, service development and organisational change across pathology services and associated programmes.The post holder will role model compassionate and inclusive leadership behaviours, supporting collaboration, engagement and continuous improvement across teams and organisational boundaries.

Job description Job responsibilities The post holder will provide project management leadership for the procurement, implementation and delivery of multiple pathology projects and transformation programmes ranging from operational improvements to large-scale digital and service redesign initiatives.The post holder will ensure projects are delivered safely, effectively and in accordance with agreed objectives, quality standards, budgets and timescales.The post holder will work collaboratively with clinical, operational, digital and corporate stakeholders to coordinate project activities, governance, reporting, communication and implementation planning.The post holder will support performance improvement, service development and organisational change across pathology services and associated programmes.The post holder will role model compassionate and inclusive leadership behaviours, supporting collaboration, engagement and continuous improvement across teams and organisational boundaries.

Person Specification

Experience

Essential

• Significant experience of project management techniques and processes
• Experience of procurement processes, contract management and supplier engagement.
• Skills and experience in business case development and benefits realisation planning
• Experience in delivering effective change management
• Skills and experience in the creation of business cases
• Skills and experience in procurement and the necessary processes.
• Skills and experience in process mapping utilising relevant software

Desirable

• Knowledge of or experience in coaching and mentoring practices and tools
• Knowledge of or experience in Quality improvement tools, techniques and methods

Qualifications

Essential

• Knowledge of NHS Pathology services OR equivalent experience of training, staff and project management knowledge to post graduate diploma level equivalent.
• Degree or substantial project management experience.
• Qualification and experience in project management methodology to PRINCE2 Practitioner level or equivalent.

Person Specification Experience Essential Significant experience of project management techniques and processes Experience of procurement processes, contract management and supplier engagement. Skills and experience in business case development and benefits realisation planning Experience in delivering effective change management Skills and experience in the creation of business cases Skills and experience in procurement and the necessary processes. Skills and experience in process mapping utilising relevant software Desirable Knowledge of or experience in coaching and mentoring practices and tools Knowledge of or experience in Quality improvement tools, techniques and methods Qualifications Essential Knowledge of NHS Pathology services OR equivalent experience of training, staff and project management knowledge to post graduate diploma level equivalent. Degree or substantial project management experience. Qualification and experience in project management methodology to PRINCE2 Practitioner level or equivalent.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Northumbria Healthcare NHS Foundation Trust

Address

North Tyneside Hospital

Rake Ln, Tyne and Wear

North Shields

NE29 8NH

United Kingdom

Employer's website

https://www.northumbria.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Northumbria Healthcare NHS Foundation Trust

Address

North Tyneside Hospital

Rake Ln, Tyne and Wear

North Shields

NE29 8NH

United Kingdom

Employer's website

https://www.northumbria.nhs.uk/ (Opens in a new tab)

Job summary

We are delighted to be able to invite a committed and dynamic Occupational Therapist the opportunity to apply for our post to join Northumbria Healthcare and work with the Paediatric Occupational Therapy Team based in North Tyneside. We are looking for an enthusiastic and highly motivated person who has experience and a passion to work with children to join our well established Paediatric Occupational Therapy team. There are many opportunities to develop your skills within a supportive and nurturing team.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

As part of this role, the post holder will need to have a wealth of knowledge and experience working with children to join our experienced therapists in the different areas provided by the service. These include carrying out comprehensive assessments of a child's motor, perceptual and physical abilities, treatment sessions, either individual or groupwork, equipment and minor adaptations.

This is a busy team and provides a good variety and range of experience to work with children who attend mainstream schools, specialist provision and carry out community-based assessments. We work in close partnership with colleagues in health, education and social care to provide a high quality and excellent service. We have excellent working relationships with our colleagues in Newcastle to assist in hospital discharges and sharing knowledge.

A typical day working in this team could include a visit to a mainstream school to carry out an assessment of fine motor function to support child's access to their learning, back to the office for lunch, carry out a home visit to support a child and their family to participate safely in activities of daily living then returning back to the office to complete admin tasks. There are opportunities to be part of development work streams as we strive to improve our service delivery and offer for the children, young people and their families.

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick upon Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.