Job summary

An exciting opportunity has arisen for an experienced Advanced Clinical Practitioner to join our Urgent Community Response, Virtual Ward and Reablement Team within Nottingham CityCare Partnership.

The Advanced Clinical Practitioner plays a pivotal role in delivering rapid, high-quality clinical assessment and intervention for adults experiencing an acute health or functional crisis in the community. The ACP provides expert autonomous practice to prevent avoidable hospital admissions, support safe and timely discharge,and enable effective reablement, ensuring people can remain safely at home wherever possible.

The postholder leads clinical decision-making within a multidisciplinary team, provides advanced assessment and treatment planning, prescribes medication where appropriate, and contributes to service development, staff training, and integrated working across health and social care partners.

The ACP carries clinical responsibility for a complex caseload, applying advanced investigative and analytical skills to lead safe, evidence based practice, support timely discharge planning across community settings, and provide specialist advice to colleagues across the multidisciplinary team.

The post holder will have a Trust-wide responsibility to promote clinical excellence in the care of patients presenting to their area by providing clinical advice and support to nursing staff and other health care professionals.

Main duties of the job

The ACP is accountable for independent clinical assessment, diagnosis and treatment of patients with undiagnosed and undifferentiated conditions. They will practice at an advanced level demonstrating in depth knowledge and competence in all aspects of UCR/Virtual Wards, encompassing advanced clinical assessment, critical thinking and clinical management skills that are evidence based and deliver high quality patient centred care.

Within the role there will be a requirement to plan and direct the management of patients including accessing services within the multi-disciplinary team and wider health, social care, education, vocational and voluntary sector services as appropriate to the role.

The postholder will lead on the strategic development of Trust-wide services in their specialist area, working with other strategic and clinical leads as appropriate.

They will also lead and participate in education programmes designed to support other clinical staff skills within their speciality. The postholder will provide peer support to clinical staff working with patients from the direct caseload or those involved in the management of patients.

They will assist in the planning, co-ordinating and development of any newly implemented service plans as well as being responsible for ensuring that relevant legal and regulatory frameworks are acknowledged through local governance procedures.

About us

We are a provider of NHS Community Health Services, CityCare exists to support the health and wellbeing of all local people, working alongside other health and care partners to achieve this. We are a value driven, people business with a passion for excellence. Our vision and social purpose is to make a difference everyday to the health & wellbeing of our communities and our values of kindness, respect, trust and honesty lie at the heart of everything we do, guiding how we work together with partners and each other to consistently deliver high quality compassionate care. As a social enterprise we aim to add social value by investing in the future of our local communities and helping to make a difference in peoples lives.

CityCare value the benefits of a diverse and inclusive workforce. We encourage applications from candidates who identify as disabled, LGBT+ or from a Black, Asian or Minority Ethnic (BAME) background, as they are currently under-represented within our organisation.

We are proud to be a forces-friendly organisation and are dedicated to supporting Veterans, Service Leavers, Reservists, and military spouses/partners. We value the unique skills and contributions you bring.

CityCare is an equal opportunities employer. We are positive about employing people with disabilities. If you require your application in a different format please contact People Services on 0115 8839418. CityCare is committed to the protection of vulnerable adults and children.

Details

Date posted

30 October 2026

Pay scheme

Agenda for change

Band

Band 8a

Salary

£57,528 to £64,750 a year

Contract

Permanent

Working pattern

Full-time

Reference number

B9826-PATH-6598

Job locations

Aspect House, Aspect Business Park

26 Bennerley Road

Bulwell

Nottinghamshire

NG6 8WR

United Kingdom

Job description

Job responsibilities

Job Purpose

The post holder will practice autonomously within the Advanced Practitioner level of competence working within the Integrated Reablement Team (IRT)/Virtual Ward (VW)

They will assess, diagnose, treat or refer patients aged 18+, presenting with undifferentiated and undiagnosed problems.

They will provide Clinical Leadership for the IRT/VW and support and mentorship to other primary care staff where appropriate.

The post holder will work alongside Clinicians, Assistant Practitioners and Health Care Support Workers, that make up the team of the day working collectively in the assessment of undifferentiated urgent care/VW patient presentations in the community.

The post holder will work alongside management team to lead the way with innovation, testing out pilot services and bringing new business into CityCare.

The post holder will:

• Provide clinical assessment and deliver treatments to service users who have undifferentiated health care requirements in order to support the services delivered by the IRT/VW and prevent unnecessary acute hospital attendances and support early discharge.
• Utilise advanced clinical skills and competencies in clinical health assessment, medicines management, leadership and case management.
• Maximise patients health and reduce risks that contribute to ill health, thereby reducing unnecessary admissions to acute services.
• Be an autonomous practitioner who is open to the flexibility required for the role.
• Participate in training opportunities for self and others within the Urgent Treatment Centre.
• Support and deliver training to IRT/VW, staff within CityCare and the wider healthcare community.
• Provide mentorship and support to IRT/VW staff, staff within CityCare and the wider healthcare community.
• Provider mentorship, support and training to students (including medical, nursing and allied health professionals).
• Able to take operational charge of a shift on a planned rota basis
• Deputise for member of the management team when required to do so.
• To provide clinical line management to IRT staff members.

Dimensions

• To work with the CityCare multidisciplinary team in provision of Urgent Care Services for Nottingham City
• To represent Nottingham CityCare Partnership locally, regionally and nationally if required.

Key Responsibilities

Clinical Responsibilities

• Comprehensively assess, review and evaluate the needs of service users with undifferentiated healthcare needs to improve their physical, psychological and mental health wellbeing to promote self-care and reduce the need for hospitalisation.
• Accurately prioritise patients within the service, undertaking clinical assessment and providing the necessary treatment including the use of Non-Medical Prescribing and/or Patient Group Directions in line with local/national policies, procedures and guidelines as appropriate
• Request diagnostic tests only where clinically indicated in line with organisational, local and national guidelines and appropriate to the community setting.
• Develop plan of care in conjunction with the service user through; application of clinical knowledge and, analysis of symptoms and data, identification of risk factors associated with those conditions, recognition of early signs of acute illness, involving the patients and the carers in the care plan and ensuring it is understood, documenting safety netting plans and processes
• To utilise effective communication to aid onward referrals to specialists as appropriate. Facilitating a coordinated primary healthcare response to service users needs
• To work in an autonomous manner without direct supervision whilst recognising limitation of the practitioner role
• To carry out enhanced clinical skills as required
• To keep accurate and immediate records of all interventions fully utilising software systems in place
• To encourage clients to carry out self-care as appropriate through effective communication of health care using written information as appropriate
• To advise client on the most appropriate use of Primary, Secondary and Emergency services
• To maintain patient confidentiality as per CityCares clinical guidelines

Professional

• To work within the AHP/NMC Code of Professional Conduct
• To act in accordance with and promote CityCares values at all times
• To act as an ambassador for CityCare and the IRT at all times building professional relationship with primary care partners, voluntary organisations and other outside agencies
• To be committed to working flexibly within a dynamic environment, responding positively to the changing needs of the service
• To promote and facilitate evidence based practice
• To be committed to providing a high level of customer service and patient experience
• Maintain professional awareness and attend appropriate training as necessary
• To participate in the appraisal process and development of own Personal Development Plan to include clinical supervision and Revalidation
• To develop a culture within the IRT of continuing professional development, supporting nursing staff in meeting the requirements for Post registration Education and Training.
• To provide clinical support and mentorship to other nurses, primary care assistants to meet the requirements of their own personal/professional development plans. This may include, where appropriate, mentoring nurses through work-based learning programmes.
• To support/facilitate the provision of Clinical Supervision in accordance with organisational policy.
• To liaise with other Agencies as appropriate to ensure comprehensive and collaborative care for service users.

Continuous Personal Development

• To maintain current professional registration and to ensure that all personal responsibilities in relation to this and to the revalidation process are met, including maintenance of a professional portfolio, evidence of practice hours, professional development planning and reflective writing.
• To meet the organisational requirements for mandatory training appropriate to the role.
• To recognise his/her own professional limitations, practising accordingly, seeking advice and support as appropriate.
• To take an active role in the organisational appraisal process and develop an appropriate and relevant personal development plan and work-based objectives.
• To have awareness of the relevant organisational and professional Safeguarding policies and guidance and to act in accordance with their direction, attending update training as required.

Management/Leadership

• To clinically lead a team consisting of Clinical Practitioners, Health Care Support workers and non-clinical support staff
• To participate and assist in evaluation, audit and research as required
• To participate in the investigation of any complaints, incidents and accidents
• To participate in the training and induction of new members of staff to the Care Centre Team
• To participate in the mentorship, support and training of visiting nurses on recognised training programmes such as Student Nurses and Practice Nurses

Job description Job responsibilities Job PurposeThe post holder will practice autonomously within the Advanced Practitioner level of competence working within the Integrated Reablement Team (IRT)/Virtual Ward (VW)They will assess, diagnose, treat or refer patients aged 18+, presenting with undifferentiated and undiagnosed problems.They will provide Clinical Leadership for the IRT/VW and support and mentorship to other primary care staff where appropriate.The post holder will work alongside Clinicians, Assistant Practitioners and Health Care Support Workers, that make up the team of the day working collectively in the assessment of undifferentiated urgent care/VW patient presentations in the community.The post holder will work alongside management team to lead the way with innovation, testing out pilot services and bringing new business into CityCare.The post holder will:Provide clinical assessment and deliver treatments to service users who have undifferentiated health care requirements in order to support the services delivered by the IRT/VW and prevent unnecessary acute hospital attendances and support early discharge.Utilise advanced clinical skills and competencies in clinical health assessment, medicines management, leadership and case management.Maximise patients health and reduce risks that contribute to ill health, thereby reducing unnecessary admissions to acute services.Be an autonomous practitioner who is open to the flexibility required for the role.Participate in training opportunities for self and others within the Urgent Treatment Centre.Support and deliver training to IRT/VW, staff within CityCare and the wider healthcare community.Provide mentorship and support to IRT/VW staff, staff within CityCare and the wider healthcare community.Provider mentorship, support and training to students (including medical, nursing and allied health professionals).Able to take operational charge of a shift on a planned rota basisDeputise for member of the management team when required to do so.To provide clinical line management to IRT staff members.DimensionsTo work with the CityCare multidisciplinary team in provision of Urgent Care Services for Nottingham CityTo represent Nottingham CityCare Partnership locally, regionally and nationally if required.Key ResponsibilitiesClinical ResponsibilitiesComprehensively assess, review and evaluate the needs of service users with undifferentiated healthcare needs to improve their physical, psychological and mental health wellbeing to promote self-care and reduce the need for hospitalisation.Accurately prioritise patients within the service, undertaking clinical assessment and providing the necessary treatment including the use of Non-Medical Prescribing and/or Patient Group Directions in line with local/national policies, procedures and guidelines as appropriateRequest diagnostic tests only where clinically indicated in line with organisational, local and national guidelines and appropriate to the community setting.Develop plan of care in conjunction with the service user through; application of clinical knowledge and, analysis of symptoms and data, identification of risk factors associated with those conditions, recognition of early signs of acute illness, involving the patients and the carers in the care plan and ensuring it is understood, documenting safety netting plans and processesTo utilise effective communication to aid onward referrals to specialists as appropriate. Facilitating a coordinated primary healthcare response to service users needsTo work in an autonomous manner without direct supervision whilst recognising limitation of the practitioner roleTo carry out enhanced clinical skills as requiredTo keep accurate and immediate records of all interventions fully utilising software systems in placeTo encourage clients to carry out self-care as appropriate through effective communication of health care using written information as appropriateTo advise client on the most appropriate use of Primary, Secondary and Emergency servicesTo maintain patient confidentiality as per CityCares clinical guidelinesProfessionalTo work within the AHP/NMC Code of Professional ConductTo act in accordance with and promote CityCares values at all timesTo act as an ambassador for CityCare and the IRT at all times building professional relationship with primary care partners, voluntary organisations and other outside agenciesTo be committed to working flexibly within a dynamic environment, responding positively to the changing needs of the serviceTo promote and facilitate evidence based practiceTo be committed to providing a high level of customer service and patient experienceMaintain professional awareness and attend appropriate training as necessaryTo participate in the appraisal process and development of own Personal Development Plan to include clinical supervision and RevalidationTo develop a culture within the IRT of continuing professional development, supporting nursing staff in meeting the requirements for Post registration Education and Training.To provide clinical support and mentorship to other nurses, primary care assistants to meet the requirements of their own personal/professional development plans. This may include, where appropriate, mentoring nurses through work-based learning programmes.To support/facilitate the provision of Clinical Supervision in accordance with organisational policy.To liaise with other Agencies as appropriate to ensure comprehensive and collaborative care for service users.Continuous Personal DevelopmentTo maintain current professional registration and to ensure that all personal responsibilities in relation to this and to the revalidation process are met, including maintenance of a professional portfolio, evidence of practice hours, professional development planning and reflective writing.To meet the organisational requirements for mandatory training appropriate to the role.To recognise his/her own professional limitations, practising accordingly, seeking advice and support as appropriate.To take an active role in the organisational appraisal process and develop an appropriate and relevant personal development plan and work-based objectives.To have awareness of the relevant organisational and professional Safeguarding policies and guidance and to act in accordance with their direction, attending update training as required.Management/LeadershipTo clinically lead a team consisting of Clinical Practitioners, Health Care Support workers and non-clinical support staffTo participate and assist in evaluation, audit and research as requiredTo participate in the investigation of any complaints, incidents and accidentsTo participate in the training and induction of new members of staff to the Care Centre TeamTo participate in the mentorship, support and training of visiting nurses on recognised training programmes such as Student Nurses and Practice Nurses

Person Specification

Qualifications

Essential

• Registered healthcare professional, e.g. Nurse, part 1 of current NMC register, ECP, Clinical Pharmacist, Physiotherapist.
• Recognised full Masters level qualification in Advanced Clinical Practice. Digital badge or equivalent competencies.
• Independent Non-medical Prescriber (V300)
• Evidence of ability to apply theory to practice
• Recognised teaching/mentorship/Supervision Qualification

Desirable

• Clinical Leadership experience/qualification.
• Management qualification or demonstrable relevant experience
• Experience/qualification in a specialist area e.g. mental health, Emergency/respiratory/acute medicine, -primary care or mental health.
• Evidence of formal teaching.
• Participation in research.

Knowledge and skills

Essential

• In depth knowledge of contemporary clinical issues, legislation relating to healthcare and clinical practice, and relevant Standards and Codes (eg NMC/HCPC).
• Understanding of the principles and practice of clinical governance.
• IT skills, including use of MS Word and Excel.
• Demonstrates effective communication and interpersonal skills.
• Negotiating and influencing skills
• Use of a range of communication techniques.
• Demonstrable/proven leadership skills.
• Able to use internet as an information resource, including searching clinical and academic databases.

Desirable

• Familiarity with accredited clinical systems for recording patient data e.g. SystmOne.

Special Requirements

Essential

• All appointments are subject to satisfactory medical clearance and the ability to cope with the demands of the role
• Proof of vaccination & immunisation status in accordance to Department of Health guidelines
• Ability to be flexible over hours worked within contracted hours to meet the needs of the service. Ability to work in a 7 day service from 8am to 10 pm on a rota basis
• Confident and self-aware
• Openness to leading and testing innovative projects in a variety of primary care settings with mufti agency participation
• Able to fulfil physical demands of post, this may involve moving and handling, fine motor skills are required for clinical activities such as suturing.
• Full driving licence with business insurance and the ability to travel

Experience

Essential

• Experience of working at an Advanced Practice level with patients presenting with undifferentiated illness some of which should be in community or Primary Care.
• Knowledge and experience of multi-agency working.
• Experience of leading and working with an MDT with the ability to motivate others.
• Evidence of leading innovation and change in a clinical environment

Desirable

• Experience of policy development and implementation
• Management experience and skills
• Experience of working in a Mental Health environment.

Person Specification Qualifications Essential Registered healthcare professional, e.g. Nurse, part 1 of current NMC register, ECP, Clinical Pharmacist, Physiotherapist. Recognised full Masters level qualification in Advanced Clinical Practice. Digital badge or equivalent competencies. Independent Non-medical Prescriber (V300) Evidence of ability to apply theory to practice Recognised teaching/mentorship/Supervision Qualification Desirable Clinical Leadership experience/qualification. Management qualification or demonstrable relevant experience Experience/qualification in a specialist area e.g. mental health, Emergency/respiratory/acute medicine, -primary care or mental health. Evidence of formal teaching. Participation in research. Knowledge and skills Essential In depth knowledge of contemporary clinical issues, legislation relating to healthcare and clinical practice, and relevant Standards and Codes (eg NMC/HCPC). Understanding of the principles and practice of clinical governance. IT skills, including use of MS Word and Excel. Demonstrates effective communication and interpersonal skills. Negotiating and influencing skills Use of a range of communication techniques. Demonstrable/proven leadership skills. Able to use internet as an information resource, including searching clinical and academic databases. Desirable Familiarity with accredited clinical systems for recording patient data e.g. SystmOne. Special Requirements Essential All appointments are subject to satisfactory medical clearance and the ability to cope with the demands of the role Proof of vaccination & immunisation status in accordance to Department of Health guidelines Ability to be flexible over hours worked within contracted hours to meet the needs of the service. Ability to work in a 7 day service from 8am to 10 pm on a rota basis Confident and self-aware Openness to leading and testing innovative projects in a variety of primary care settings with mufti agency participation Able to fulfil physical demands of post, this may involve moving and handling, fine motor skills are required for clinical activities such as suturing. Full driving licence with business insurance and the ability to travel Experience Essential Experience of working at an Advanced Practice level with patients presenting with undifferentiated illness some of which should be in community or Primary Care. Knowledge and experience of multi-agency working. Experience of leading and working with an MDT with the ability to motivate others. Evidence of leading innovation and change in a clinical environment Desirable Experience of policy development and implementation Management experience and skills Experience of working in a Mental Health environment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

Aspect House, Aspect Business Park

26 Bennerley Road

Bulwell

Nottinghamshire

NG6 8WR

United Kingdom

Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

Aspect House, Aspect Business Park

26 Bennerley Road

Bulwell

Nottinghamshire

NG6 8WR

United Kingdom

Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)

Job summary

An exciting opportunity has arisen for an experienced Advanced Clinical Practitioner to join our Virtual Ward and Reablement Team within Nottingham CityCare Partnership.

The Advanced Clinical Practitioner plays a pivotal role in delivering rapid, high-quality clinical assessment and intervention for adults experiencing an acute health or functional crisis in the community.

The ACP provides expert autonomous practice to prevent avoidable hospital admissions, support safe and timely discharge, and enable effective reablement, ensuring people can remain safely at home wherever possible.

The postholder leads clinical decision-making within a multidisciplinary team, provides advanced assessment and treatment planning, prescribes medication where appropriate, and contributes to service development, staff training, and integrated working across health and social care partners.

The ACP carries clinical responsibility for a complex caseload, applying advanced investigative and analytical skills to lead safe, evidence based practice, support timely discharge planning across community settings, and provide specialist advice to colleagues across the multidisciplinary team.

The post holder will have a Trust-wide responsibility to promote clinical excellence in the care of patients presenting to their area by providing clinical advice and support to nursing staff and other health care professionals.

Main duties of the job

The ACP is accountable for independent clinical assessment, diagnosis and treatment of patients with undiagnosed and undifferentiated conditions, they will practice at an advanced level demonstrating in depth knowledge and competence in all aspects of UCR/Virtual Wards, encompassing advanced clinical assessment, critical thinking and clinical management skills that are evidence based and deliver high quality patient centred care.

Within the role there will be a requirement to plan and direct the management of patients including accessing services within the multi-disciplinary team and wider health, social care, education, vocational and voluntary sector services as appropriate to the role.

The postholder will lead on the strategic development of Trust-wide services in their specialist area, working with other strategic and clinical leads as appropriate. They will also lead and participate in education programmes designed to support other clinical staff skills within their speciality.

The postholder will provide peer support to clinical staff working with patients from the direct caseload or those involved in the management of patients. They will assist in the planning, co-ordinating and development of any newly implemented service plans as well as being responsible for ensuring that relevant legal and regulatory frameworks are acknowledged through local governance procedures.

About us

We are a provider of NHS Community Health Services, CityCare exists to support the health and wellbeing of all local people, working alongside other health and care partners to achieve this. We are a value driven, people business with a passion for excellence. Our vision and social purpose is to make a difference everyday to the health & wellbeing of our communities and our values of kindness, respect, trust and honesty lie at the heart of everything we do, guiding how we work together with partners and each other to consistently deliver high quality compassionate care. As a social enterprise we aim to add social value by investing in the future of our local communities and helping to make a difference in peoples lives.

CityCare value the benefits of a diverse and inclusive workforce. We encourage applications from candidates who identify as disabled, LGBT+ or from a Black, Asian or Minority Ethnic (BAME) background, as they are currently under-represented within our organisation.

We are proud to be a forces-friendly organisation and are dedicated to supporting Veterans, Service Leavers, Reservists, and military spouses/partners. We value the unique skills and contributions you bring.

CityCare is an equal opportunities employer. We are positive about employing people with disabilities. If you require your application in a different format please contact People Services on [email protected] . CityCare is committed to the protection of vulnerable adults and children.

Details

Date posted

29 October 2026

Pay scheme

Agenda for change

Band

Band 8a

Salary

£57,528 to £64,750 a year

Contract

Permanent

Working pattern

Full-time

Reference number

B9826-PATH-6597

Job locations

Aspect House, Aspect Business Park

26 Bennerley Road

Bulwell

Nottinghamshire

NG6 8WR

United Kingdom

Job description

Job responsibilities

Job Purpose

• The post holder will practice autonomously within the Advanced Practitioner level of competence working within the Integrated Reablement Team (IRT)/Virtual Ward (VW)
• They will assess, diagnose, treat or refer patients aged 18+, presenting with undifferentiated and undiagnosed problems.
• They will provide Clinical Leadership for the IRT/VW and support and mentorship to other primary care staff where appropriate.
• The post holder will work alongside Clinicians, Assistant Practitioners and Health Care Support Workers, that make up the team of the day working collectively in the assessment of undifferentiated urgent care/VW patient presentations in the community.
• The post holder will work alongside management team to lead the way with innovation, testing out pilot services and bringing new business into CityCare.

The post holder will:

• Provide clinical assessment and deliver treatments to service users who have undifferentiated health care requirements in order to support the services delivered by the IRT/VW and prevent unnecessary acute hospital attendances and support early discharge.
• Utilise advanced clinical skills and competencies in clinical health assessment, medicines management, leadership and case management.
• Maximise patients health and reduce risks that contribute to ill health, thereby reducing unnecessary admissions to acute services.
• Be an autonomous practitioner who is open to the flexibility required for the role.
• Participate in training opportunities for self and others within the Urgent Treatment Centre.
• Support and deliver training to IRT/VW, staff within CityCare and the wider healthcare community.
• Provide mentorship and support to IRT/VW staff, staff within CityCare and the wider healthcare community.
• Provider mentorship, support and training to students (including medical, nursing and allied health professionals).
• Able to take operational charge of a shift on a planned rota basis
• Deputise for member of the management team when required to do so.
• To provide clinical line management to IRT staff members.

Dimensions

• To work with the CityCare multidisciplinary team in provision of Urgent Care Services for Nottingham City
• To represent Nottingham CityCare Partnership locally, regionally and nationally if required.

Key Responsibilities

Clinical Responsibilities

• Comprehensively assess, review and evaluate the needs of service users with undifferentiated healthcare needs to improve their physical, psychological and mental health wellbeing to promote self-care and reduce the need for hospitalisation.
• Accurately prioritise patients within the service, undertaking clinical assessment and providing the necessary treatment including the use of Non-Medical Prescribing and/or Patient Group Directions in line with local/national policies, procedures and guidelines as appropriate
• Request diagnostic tests only where clinically indicated in line with organisational, local and national guidelines and appropriate to the community setting.
• Develop plan of care in conjunction with the service user through; application of clinical knowledge and, analysis of symptoms and data, identification of risk factors associated with those conditions, recognition of early signs of acute illness, involving the patients and the carers in the care plan and ensuring it is understood, documenting safety netting plans and processes
• To utilise effective communication to aid onward referrals to specialists as appropriate. Facilitating a coordinated primary healthcare response to service users needs
• To work in an autonomous manner without direct supervision whilst recognising limitation of the practitioner role
• To carry out enhanced clinical skills as required
• To keep accurate and immediate records of all interventions fully utilising software systems in place
• To encourage clients to carry out self-care as appropriate through effective communication of health care using written information as appropriate
• To advise client on the most appropriate use of Primary, Secondary and Emergency services
• To maintain patient confidentiality as per CityCares clinical guidelines

Professional

• To work within the AHP/NMC Code of Professional Conduct
• To act in accordance with and promote CityCares values at all times
• To act as an ambassador for CityCare and the IRT at all times building professional relationship with primary care partners, voluntary organisations and other outside agencies
• To be committed to working flexibly within a dynamic environment, responding positively to the changing needs of the service
• To promote and facilitate evidence based practice
• To be committed to providing a high level of customer service and patient experience
• Maintain professional awareness and attend appropriate training as necessary
• To participate in the appraisal process and development of own Personal Development Plan to include clinical supervision and Revalidation
• To develop a culture within the IRT of continuing professional development, supporting nursing staff in meeting the requirements for Post registration Education and Training.
• To provide clinical support and mentorship to other nurses, primary care assistants to meet the requirements of their own personal/professional development plans. This may include, where appropriate, mentoring nurses through work-based learning programmes.
• To support/facilitate the provision of Clinical Supervision in accordance with organisational policy.
• To liaise with other Agencies as appropriate to ensure comprehensive and collaborative care for service users.
• Continuous Personal Development

• To maintain current professional registration and to ensure that all personal responsibilities in relation to this and to the revalidation process are met, including maintenance of a professional portfolio, evidence of practice hours, professional development planning and reflective writing.
• To meet the organisational requirements for mandatory training appropriate to the role.
• To recognise his/her own professional limitations, practising accordingly, seeking advice and support as appropriate.
• To take an active role in the organisational appraisal process and develop an appropriate and relevant personal development plan and work-based objectives.
• To have awareness of the relevant organisational and professional Safeguarding policies and guidance and to act in accordance with their direction, attending update training as required.

Management/Leadership

• To clinically lead a team consisting of Clinical Practitioners, Health Care Support workers and non-clinical support staff
• To participate and assist in evaluation, audit and research as required
• To participate in the investigation of any complaints, incidents and accidents
• To participate in the training and induction of new members of staff to the Care Centre Team
• To participate in the mentorship, support and training of visiting nurses on recognised training programmes such as Student Nurses and Practice Nurses

Job description Job responsibilities Job PurposeThe post holder will practice autonomously within the Advanced Practitioner level of competence working within the Integrated Reablement Team (IRT)/Virtual Ward (VW)They will assess, diagnose, treat or refer patients aged 18+, presenting with undifferentiated and undiagnosed problems.They will provide Clinical Leadership for the IRT/VW and support and mentorship to other primary care staff where appropriate.The post holder will work alongside Clinicians, Assistant Practitioners and Health Care Support Workers, that make up the team of the day working collectively in the assessment of undifferentiated urgent care/VW patient presentations in the community.The post holder will work alongside management team to lead the way with innovation, testing out pilot services and bringing new business into CityCare.The post holder will:Provide clinical assessment and deliver treatments to service users who have undifferentiated health care requirements in order to support the services delivered by the IRT/VW and prevent unnecessary acute hospital attendances and support early discharge.Utilise advanced clinical skills and competencies in clinical health assessment, medicines management, leadership and case management.Maximise patients health and reduce risks that contribute to ill health, thereby reducing unnecessary admissions to acute services.Be an autonomous practitioner who is open to the flexibility required for the role.Participate in training opportunities for self and others within the Urgent Treatment Centre.Support and deliver training to IRT/VW, staff within CityCare and the wider healthcare community.Provide mentorship and support to IRT/VW staff, staff within CityCare and the wider healthcare community.Provider mentorship, support and training to students (including medical, nursing and allied health professionals).Able to take operational charge of a shift on a planned rota basisDeputise for member of the management team when required to do so.To provide clinical line management to IRT staff members.DimensionsTo work with the CityCare multidisciplinary team in provision of Urgent Care Services for Nottingham CityTo represent Nottingham CityCare Partnership locally, regionally and nationally if required.Key ResponsibilitiesClinical ResponsibilitiesComprehensively assess, review and evaluate the needs of service users with undifferentiated healthcare needs to improve their physical, psychological and mental health wellbeing to promote self-care and reduce the need for hospitalisation.Accurately prioritise patients within the service, undertaking clinical assessment and providing the necessary treatment including the use of Non-Medical Prescribing and/or Patient Group Directions in line with local/national policies, procedures and guidelines as appropriateRequest diagnostic tests only where clinically indicated in line with organisational, local and national guidelines and appropriate to the community setting.Develop plan of care in conjunction with the service user through; application of clinical knowledge and, analysis of symptoms and data, identification of risk factors associated with those conditions, recognition of early signs of acute illness, involving the patients and the carers in the care plan and ensuring it is understood, documenting safety netting plans and processesTo utilise effective communication to aid onward referrals to specialists as appropriate. Facilitating a coordinated primary healthcare response to service users needsTo work in an autonomous manner without direct supervision whilst recognising limitation of the practitioner roleTo carry out enhanced clinical skills as requiredTo keep accurate and immediate records of all interventions fully utilising software systems in placeTo encourage clients to carry out self-care as appropriate through effective communication of health care using written information as appropriateTo advise client on the most appropriate use of Primary, Secondary and Emergency servicesTo maintain patient confidentiality as per CityCares clinical guidelinesProfessionalTo work within the AHP/NMC Code of Professional ConductTo act in accordance with and promote CityCares values at all timesTo act as an ambassador for CityCare and the IRT at all times building professional relationship with primary care partners, voluntary organisations and other outside agenciesTo be committed to working flexibly within a dynamic environment, responding positively to the changing needs of the serviceTo promote and facilitate evidence based practiceTo be committed to providing a high level of customer service and patient experienceMaintain professional awareness and attend appropriate training as necessaryTo participate in the appraisal process and development of own Personal Development Plan to include clinical supervision and RevalidationTo develop a culture within the IRT of continuing professional development, supporting nursing staff in meeting the requirements for Post registration Education and Training.To provide clinical support and mentorship to other nurses, primary care assistants to meet the requirements of their own personal/professional development plans. This may include, where appropriate, mentoring nurses through work-based learning programmes.To support/facilitate the provision of Clinical Supervision in accordance with organisational policy.To liaise with other Agencies as appropriate to ensure comprehensive and collaborative care for service users.Continuous Personal DevelopmentTo maintain current professional registration and to ensure that all personal responsibilities in relation to this and to the revalidation process are met, including maintenance of a professional portfolio, evidence of practice hours, professional development planning and reflective writing.To meet the organisational requirements for mandatory training appropriate to the role.To recognise his/her own professional limitations, practising accordingly, seeking advice and support as appropriate.To take an active role in the organisational appraisal process and develop an appropriate and relevant personal development plan and work-based objectives.To have awareness of the relevant organisational and professional Safeguarding policies and guidance and to act in accordance with their direction, attending update training as required.Management/LeadershipTo clinically lead a team consisting of Clinical Practitioners, Health Care Support workers and non-clinical support staffTo participate and assist in evaluation, audit and research as requiredTo participate in the investigation of any complaints, incidents and accidentsTo participate in the training and induction of new members of staff to the Care Centre TeamTo participate in the mentorship, support and training of visiting nurses on recognised training programmes such as Student Nurses and Practice Nurses

Person Specification

Special Requirements

Essential

• Ability to be flexible over hours worked within contracted hours to meet the needs of the service. Ability to work in a 7 day service from 8am to 10 pm on a rota basis
• Confident and self-aware
• Openness to leading and testing innovative projects in a variety of primary care settings with mufti agency participation
• Full driving licence with business insurance and the ability to travel
• Able to fulfil physical demands of post, this may involve moving and handling, fine motor skills are required for clinical activities such as suturing.
• Proof of vaccination & immunisation status in accordance to Department of Health guidelines

Knowledge and skills

Essential

• In depth knowledge of contemporary clinical issues, legislation relating to healthcare and clinical practice, and relevant Standards and Codes (eg NMC/HCPC).
• Understanding of the principles and practice of clinical governance.
• IT skills, including use of MS Word and Excel.
• Demonstrates effective communication and interpersonal skills.
• Negotiating and influencing skills
• Use of a range of communication techniques.
• Demonstrable/proven leadership skills.
• Able to use internet as an information resource, including searching clinical and academic databases.

Desirable

• Familiarity with accredited clinical systems for recording patient data e.g. SystmOne.

Experience

Essential

• Experience of working at an Advanced Practice level with patients presenting with undifferentiated illness some of which should be in community or Primary Care.
• Knowledge and experience of multi-agency working.
• Experience of leading and working with an MDT with the ability to motivate others.
• Evidence of leading innovation and change in a clinical environment

Desirable

• Experience of policy development and implementation
• Management experience and skills
• Experience of working in a Mental Health environment.

Qualifications

Essential

• Registered healthcare professional, e.g. Nurse, part 1 of current NMC register, ECP, Clinical Pharmacist, Physiotherapist.
• Recognised full Masters level qualification in Advanced Clinical Practice.
• Digital badge or equivalent competencies.
• Independent Non-medical Prescriber (V300)
• Evidence of ability to apply theory to practice
• Recognised teaching/mentorship/Supervision Qualification

Desirable

• Clinical Leadership experience/qualification.
• Management qualification or demonstrable relevant experience
• Experience/qualification in a specialist area e.g. mental health,
• Emergency/respiratory/acute medicine, -primary care or mental health.
• Evidence of formal teaching.
• Participation in research.

Person Specification Special Requirements Essential Ability to be flexible over hours worked within contracted hours to meet the needs of the service. Ability to work in a 7 day service from 8am to 10 pm on a rota basis Confident and self-aware Openness to leading and testing innovative projects in a variety of primary care settings with mufti agency participation Full driving licence with business insurance and the ability to travel Able to fulfil physical demands of post, this may involve moving and handling, fine motor skills are required for clinical activities such as suturing. Proof of vaccination & immunisation status in accordance to Department of Health guidelines Knowledge and skills Essential In depth knowledge of contemporary clinical issues, legislation relating to healthcare and clinical practice, and relevant Standards and Codes (eg NMC/HCPC). Understanding of the principles and practice of clinical governance. IT skills, including use of MS Word and Excel. Demonstrates effective communication and interpersonal skills. Negotiating and influencing skills Use of a range of communication techniques. Demonstrable/proven leadership skills. Able to use internet as an information resource, including searching clinical and academic databases. Desirable Familiarity with accredited clinical systems for recording patient data e.g. SystmOne. Experience Essential Experience of working at an Advanced Practice level with patients presenting with undifferentiated illness some of which should be in community or Primary Care. Knowledge and experience of multi-agency working. Experience of leading and working with an MDT with the ability to motivate others. Evidence of leading innovation and change in a clinical environment Desirable Experience of policy development and implementation Management experience and skills Experience of working in a Mental Health environment. Qualifications Essential Registered healthcare professional, e.g. Nurse, part 1 of current NMC register, ECP, Clinical Pharmacist, Physiotherapist. Recognised full Masters level qualification in Advanced Clinical Practice. Digital badge or equivalent competencies. Independent Non-medical Prescriber (V300) Evidence of ability to apply theory to practice Recognised teaching/mentorship/Supervision Qualification Desirable Clinical Leadership experience/qualification. Management qualification or demonstrable relevant experience Experience/qualification in a specialist area e.g. mental health, Emergency/respiratory/acute medicine, -primary care or mental health. Evidence of formal teaching. Participation in research.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

Aspect House, Aspect Business Park

26 Bennerley Road

Bulwell

Nottinghamshire

NG6 8WR

United Kingdom

Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

Aspect House, Aspect Business Park

26 Bennerley Road

Bulwell

Nottinghamshire

NG6 8WR

United Kingdom

Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)

Job summary

Nottingham CityCare is a dynamic organisation, commissioned to provide NHS services in the community recruiting Health Visitors that are committed to leading, developing and embedding innovative ways of working with key partners to deliver and drive change in the delivery of quality Public Health Services.

You will be part of the 0-19 public health team (Central and North) with your caseload related to your specialism (0-5).

You will work in various community settings such as family hubs, GP practices and other community settings and client homes, leading and delivering the Health Child Programme via our Universal, Targeted and Specialist Services.

In addition you will have access to preceptorship programme which is the first in the midlands to have been awarded the National Quality Mark with protected time for CPD and study sessions.

We also have a dedicated Safeguarding Service who will provide you with Safeguarding advice, support and supervision. Our supervision package also includes management supervision and clinical supervision, restorative supervision when required.

Salary: we honour agenda for change terms and conditions.

The service hours are Monday to Friday 08.30am-5pm excluding weekends and bank holidays.

For further information please contact Donna Barker, Clinical Service Manager, 07799860862, [email protected]

Main duties of the job

In Partnership with our partners, you will be delivering our offer alongside evidence based programmes of care to children and families. You will also lead on reducing health inequalities and improving the health and well-being of children and their families within Nottingham City.

You will have:

Excellent knowledge of current developments in health visiting and have a proven track record of continuous professional development and innovative practice.

• Excellent communication skills: (both written and verbally), coupled with good IT and organisational/prioritising skills with the ability to work within the team setting as well as independently.
• Positive outlook and responsive to changes in the future delivery of health care.
• Knowledge and experience in addressing safeguarding issues and participant in safeguarding and processes and pathways,
• Within the wider service you will be involved in audit, development of practice, support and supervision to other health care professionals and students.

About us

We are a provider of NHS Community Health Services, CityCare exists to support the health and wellbeing of all local people, working alongside other health and care partners to achieve this. We are a value driven, people business with a passion for excellence. Our vision and social purpose is to make a difference everyday to the health & wellbeing of our communities and our values of kindness, respect, trust and honesty lie at the heart of everything we do, guiding how we work together with partners and each other to consistently deliver high quality compassionate care. As a social enterprise we aim to add social value by investing in the future of our local communities and helping to make a difference in peoples lives.

CityCare value the benefits of a diverse and inclusive workforce. We encourage applications from candidates who identify as disabled, LGBT+ or from a Black, Asian or Minority Ethnic (BAME) background, as they are currently under-represented within our organisation.

We are proud to be a forces-friendly organisation and are dedicated to supporting Veterans, Service Leavers, Reservists, and military spouses/partners. We value the unique skills and contributions you bring.

CityCare is an equal opportunities employer. We are positive about employing people with disabilities. If you require your application in a different format please contact People Services on [email protected] . CityCare is committed to the protection of vulnerable adults and children.

Details

Date posted

29 October 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,959 to £48,117 a year Pro Rata for Part Time

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

B9826-PCNF-6596

Job locations

Nottingham CityCare Partnership CIC

0-19 Public Health Team

(Central & North)

Bases across Nottingham City

NOTTINGHAM

NG6 8WR

United Kingdom

Job description

Job responsibilities

Job Purpose

• To lead and co-ordinate the delivery of the Healthy Child Programme within a 0-19 integrated public health team.
• To manage an assigned caseload and be responsible and accountable for this caseload
• In partnership with the Early Help team, you will be delivering evidence-based packages of care to give Nottingham children the best start in life.
• To signpost families to other services to ensure that children, young people, and families have the support they require to meet their individual needs.
• To support the Clinical Service Leads and Managers to deliver an integrated service offer for children and young people aged 0 - 19 and their families.
• To work collegiately with other key partners to ensure the delivery of high-quality childrens services throughout Nottingham City and across the 0 19 age range.
• To provide appropriate care to children, young people, and their families in line with professional registration.

Dimensions

The Health Visitor will be responsible for:

• Staff management, including all aspects of human resource policy and procedure.
• Financial management, to work in a cost-effective manner.
• Work in partnership with other key partners such as Early Help to deliver evidence-based
• programmes of care to children, young people, and their families in Nottingham city in avariety of community settings.
• Support service improvement by leading and/or participating in corporate and local
• work programmes, projects, workshops, or other initiatives; and supporting the implementation of new working practices.
• Maintain own mandatory and role specific training and deliver training / group work to staff and clients.

Key Responsibilities

Professional

• To work within the NMC Code of Professional Conduct.
• To take a lead role in our Small Steps Big Changes (SSBC) programme to improve the outcomes of 0-3 years old through a universal enhanced offer of support in 4 wards in Nottingham city.
• To take a lead role for a specialist area of practice within the team. For example, Safeguarding, Infant Nutrition, SystmOne, etc.
• To take a lead professional role when required where children and young people with additional needs require an integrated package of support from more than one practitioner/service.
• To actively engage in the reflective supervision process, to ensure that expertise in clinical methods is developed and maintained and that the service offered is high quality.
• To work in collaboration with local statutory and mainstream services to ensure that families become confident in accessing a range of other universal health and support services.
• To contribute to the development of identified public health initiatives.
• Use high level interpersonal and communication skills to provide and receive complex and often highly sensitive information. Use strengths based, solution focused strategies and motivational interviewing skills to enable families to develop behaviour change strategies.
• Demonstrate effective management and leadership skills
• Anticipate and reduce barriers to communication.
• Enable children, young people, and families to express their anxieties and concerns and, where appropriate, act as an advocate for the service user who may require support in accessing appropriate services.
• Be responsible for and able to assess and interpret complex written and verbal referrals/reports.
• Providing consultation to the team on identified children, young persons or families and advising on appropriate care or referral.

Clinical

• Plans, develops, implements, and evaluates health improvement programmes with babies, children, young people, and families.
• To use evidence-based programmes, materials, and methods in a range of settings to improve the outcomes of pregnancy and improve childrens health and development.
• Ensures the universal delivery of the Healthy Child Programme and plan and co-ordinate clients care in consultation and collaboration with other professionals.
• Take the role of the lead professional in delivery of care utilising the Common Assessment Framework / Priority Families model.
• To work therapeutically, using a range of skills including prescribing, with a range of family members to promote behavior change and positive outcomes for children and families.
• Develop therapeutic relationships, requiring in-depth mental attention and concentration for extended periods, and promote adaptive behaviour change in the family home and other environments.
• To provide advice, signposting and support for parents, carers and young people using Text Health, our text messaging service.
• Use professional and clinical judgement to undertake detailed assessments of clients and their families and analyze complex family situations to develop appropriate clinical interventions.
• Responsible for complex information gathering, from a wide range of sources, some of which may be conflicting.
• Works effectively with a wide range of diverse people to identify their health and wellbeing needs.
• Work with partners especially in Early Help teams in Childrens Family Hubs, GPs, Midwives and Social Care where families have ongoing needs requiring multi agency support.
• Actively engage and work with fathers and other members of the extended family to achieve positive outcomes for children and families.
• Promote community capacity building to enable families and communities to build on their strengths to provide new ways for improving service.
• Integrate into practice emerging theories in neuroscience and early intervention to effectively support families with complex needs.
• At all times keep the safety and wellbeing of the child in mind and work within local safeguarding policies and procedures.
• To undertake additional training and complete competency packages to deliver enhanced clinical roles e.g., immunisations, new-born bloodspot screening etc.

Organisational

• Uphold CityCare values and Behaviours, policy and procedures and professional regulatory body code of conduct.
• Keep accurate electronic and paper records consistent with the current record keeping policy.
• Ensure robust communication systems exist between key stakeholders including, general practice, education, social care, public health, and voluntary services.
• Working in partnership, develop and maintain strong working relationships with the Early Help team to lead the delivery of the HCP.
• Seek and act upon feedback from service users via organisational mechanisms.
• Analyse reports on data for service development and quality improvement measures.
• Works effectively as part of a skills mix team.
• Support skills mix staff to assess their own work and give them clear and appropriate feedback.
• To participate in the appraisal process of others and development of own Personal Development Plan to include clinical supervision and revalidation.
• As a practitioner, be able to prioritise and allocate work to other members of the skills mix team.
• Participate in safeguarding supervision, organisational and team meetings as required.
• Maintain professional awareness and attend and maintain updates for all mandatory and service specific training and appraisals.
• Identify and report risk as per organisational policy.
• Contribute to effective working in a changing environment as services develop, and to undertake any other duties that may reasonably be required within the remit of the Knowledge and Skills Framework for the role.

Job description Job responsibilities Job PurposeTo lead and co-ordinate the delivery of the Healthy Child Programme within a 0-19 integrated public health team.To manage an assigned caseload and be responsible and accountable for this caseloadIn partnership with the Early Help team, you will be delivering evidence-based packages of care to give Nottingham children the best start in life.To signpost families to other services to ensure that children, young people, and families have the support they require to meet their individual needs.To support the Clinical Service Leads and Managers to deliver an integrated service offer for children and young people aged 0 - 19 and their families.To work collegiately with other key partners to ensure the delivery of high-quality childrens services throughout Nottingham City and across the 0 19 age range.To provide appropriate care to children, young people, and their families in line with professional registration.DimensionsThe Health Visitor will be responsible for:Staff management, including all aspects of human resource policy and procedure.Financial management, to work in a cost-effective manner.Work in partnership with other key partners such as Early Help to deliver evidence-basedprogrammes of care to children, young people, and their families in Nottingham city in avariety of community settings.Support service improvement by leading and/or participating in corporate and local work programmes, projects, workshops, or other initiatives; and supporting the implementation of new working practices.Maintain own mandatory and role specific training and deliver training / group work to staff and clients.Key ResponsibilitiesProfessionalTo work within the NMC Code of Professional Conduct.To take a lead role in our Small Steps Big Changes (SSBC) programme to improve the outcomes of 0-3 years old through a universal enhanced offer of support in 4 wards in Nottingham city.To take a lead role for a specialist area of practice within the team. For example, Safeguarding, Infant Nutrition, SystmOne, etc.To take a lead professional role when required where children and young people with additional needs require an integrated package of support from more than one practitioner/service.To actively engage in the reflective supervision process, to ensure that expertise in clinical methods is developed and maintained and that the service offered is high quality.To work in collaboration with local statutory and mainstream services to ensure that families become confident in accessing a range of other universal health and support services.To contribute to the development of identified public health initiatives.Use high level interpersonal and communication skills to provide and receive complex and often highly sensitive information. Use strengths based, solution focused strategies and motivational interviewing skills to enable families to develop behaviour change strategies.Demonstrate effective management and leadership skillsAnticipate and reduce barriers to communication.Enable children, young people, and families to express their anxieties and concerns and, where appropriate, act as an advocate for the service user who may require support in accessing appropriate services.Be responsible for and able to assess and interpret complex written and verbal referrals/reports.Providing consultation to the team on identified children, young persons or families and advising on appropriate care or referral.ClinicalPlans, develops, implements, and evaluates health improvement programmes with babies, children, young people, and families.To use evidence-based programmes, materials, and methods in a range of settings to improve the outcomes of pregnancy and improve childrens health and development.Ensures the universal delivery of the Healthy Child Programme and plan and co-ordinate clients care in consultation and collaboration with other professionals.Take the role of the lead professional in delivery of care utilising the Common Assessment Framework / Priority Families model.To work therapeutically, using a range of skills including prescribing, with a range of family members to promote behavior change and positive outcomes for children and families.Develop therapeutic relationships, requiring in-depth mental attention and concentration for extended periods, and promote adaptive behaviour change in the family home and other environments.To provide advice, signposting and support for parents, carers and young people using Text Health, our text messaging service.Use professional and clinical judgement to undertake detailed assessments of clients and their families and analyze complex family situations to develop appropriate clinical interventions.Responsible for complex information gathering, from a wide range of sources, some of which may be conflicting.Works effectively with a wide range of diverse people to identify their health and wellbeing needs.Work with partners especially in Early Help teams in Childrens Family Hubs, GPs, Midwives and Social Care where families have ongoing needs requiring multi agency support.Actively engage and work with fathers and other members of the extended family to achieve positive outcomes for children and families.Promote community capacity building to enable families and communities to build on their strengths to provide new ways for improving service.Integrate into practice emerging theories in neuroscience and early intervention to effectively support families with complex needs.At all times keep the safety and wellbeing of the child in mind and work within local safeguarding policies and procedures.To undertake additional training and complete competency packages to deliver enhanced clinical roles e.g., immunisations, new-born bloodspot screening etc.OrganisationalUphold CityCare values and Behaviours, policy and procedures and professional regulatory body code of conduct.Keep accurate electronic and paper records consistent with the current record keeping policy.Ensure robust communication systems exist between key stakeholders including, general practice, education, social care, public health, and voluntary services.Working in partnership, develop and maintain strong working relationships with the Early Help team to lead the delivery of the HCP.Seek and act upon feedback from service users via organisational mechanisms.Analyse reports on data for service development and quality improvement measures.Works effectively as part of a skills mix team.Support skills mix staff to assess their own work and give them clear and appropriate feedback.To participate in the appraisal process of others and development of own Personal Development Plan to include clinical supervision and revalidation.As a practitioner, be able to prioritise and allocate work to other members of the skills mix team.Participate in safeguarding supervision, organisational and team meetings as required.Maintain professional awareness and attend and maintain updates for all mandatory and service specific training and appraisals.Identify and report risk as per organisational policy.Contribute to effective working in a changing environment as services develop, and to undertake any other duties that may reasonably be required within the remit of the Knowledge and Skills Framework for the role.

Person Specification

Qualifications

Essential

• 1st Level Registration
• Registered Specialist Community Public Health Nursing (Health Visitor)

Desirable

• Mentorship Programme, e.g supporting practice learning or equivalent.
• Non-medical prescribing (V100 or V300)
• Evidence of further professional development.

Experience

Essential

• Evidence of working with diverse or disadvantaged groups.
• Experience of working with children, families and young people.
• Experience of working in partnership with key partners to safeguard children, young people and vulnerable adults.
• Experience of clinical supervision.

Desirable

• Evidence of delivering of health promotion activities to groups.

Knowledge and skills

Essential

• Understand the difference between advice giving and motivational approaches.
• Knowledge and research of the Healthy Child Programme.
• Willingness to understand of a range of clinical areas.
• National and local safeguarding policies.
• Able to manage strong emotions, sensitive issues and understanding courageous conversations.
• Able to develop supportive, trusting, and respectful relationships.

Desirable

• Awareness of local and national health agendas
• Experience of working in a skill mix team.
• Evidence of developing practice.
• Evidence of audit evaluation/research.
• Attachment theory.
• Self efficiency theory.
• Human ecology theory.
• Behaviour change theory.
• Parent, Child, Adolescent Mental Health.

Person Specification Qualifications Essential 1st Level Registration Registered Specialist Community Public Health Nursing (Health Visitor) Desirable Mentorship Programme, e.g supporting practice learning or equivalent. Non-medical prescribing (V100 or V300) Evidence of further professional development. Experience Essential Evidence of working with diverse or disadvantaged groups. Experience of working with children, families and young people. Experience of working in partnership with key partners to safeguard children, young people and vulnerable adults. Experience of clinical supervision. Desirable Evidence of delivering of health promotion activities to groups. Knowledge and skills Essential Understand the difference between advice giving and motivational approaches. Knowledge and research of the Healthy Child Programme. Willingness to understand of a range of clinical areas. National and local safeguarding policies. Able to manage strong emotions, sensitive issues and understanding courageous conversations. Able to develop supportive, trusting, and respectful relationships. Desirable Awareness of local and national health agendas Experience of working in a skill mix team. Evidence of developing practice. Evidence of audit evaluation/research. Attachment theory. Self efficiency theory. Human ecology theory. Behaviour change theory. Parent, Child, Adolescent Mental Health.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

Nottingham CityCare Partnership CIC

0-19 Public Health Team

(Central & North)

Bases across Nottingham City

NOTTINGHAM

NG6 8WR

United Kingdom

Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

Nottingham CityCare Partnership CIC

0-19 Public Health Team

(Central & North)

Bases across Nottingham City

NOTTINGHAM

NG6 8WR

United Kingdom

Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)

Job summary

Fantastic opportunity for an enthusiastic and highly motivated Band 5 physiotherapist to join the community rotational programme within Nottingham CityCare Partnerships Adult Services. This distinctive programme will support you with a bespoke education and training, regular supervision, and CPD opportunities across the organisation. Surrounded by the best clinical and support staff, you will be creating forward thinking and innovative approaches to managing people with multiple pathology and complex health needs. CityCare has a robust 12 month Preceptorship Programme, and additional clinical supervision, support and training will be provided by senior physiotherapists within the teams and the Professional Lead for Allied Health Professions.

Six month rotations are with the MSK Clinics Team, Integrated Respiratory Service, Urgent Care and Reablement Teams, including our community beds and at home service. It is a great opportunity to utilise a comprehensive and patient centred approach to management of neuromusculoskeletal, respiratory and long term conditions, maximising function and independence, admission avoidance and supported transfer or discharge. The post holder will provide evidence-based physiotherapy interventions, individual programmes and group sessions to clients with a variety of health conditions and rehabilitation needs. This may be delivered in clinic/healthcare centre/community centre settings or in clients homes.

Main duties of the job

As physiotherapist you will be expected to contribute to high quality services by carrying out assessments, goal setting, implementing treatment programmes and evaluation of clients who many have complex and/or chronic presentations, including musculoskeletal, sensory impairments, medical and/or mental health needs, with support and supervision from senior physiotherapists.

You will be expected to work with the MOSAIC (Musculoskeletal), integratedrespiratory, health reablement (community beds and at home service). This may extent or change to other community services in-line with organisational development.

A large part of the role will be to support patients/clients to improve or maintain their level of function and quality of life and plan future care in an appropriate setting, along with organising discharge planning in partnership with multi-disaplinary team colleagues, along with outside partner organisations such as adult social care and other voluntary services.

For the post you will need to demonstrate initiative and excellent interpersonal and communication skills. You must also be able to prioritise tasks and manage time effectively, be able to work flexibly within a team and demonstrate understanding of working in a community setting.

About us

We are a provider of NHS Community Health Services, CityCare exists to support the health and wellbeing of all local people, working alongside other health and care partners to achieve this. We are a value driven, people business with a passion for excellence. Our vision and social purpose is to make a difference everyday to the health & wellbeing of our communities and our values of kindness, respect, trust and honesty lie at the heart of everything we do, guiding how we work together with partners and each other to consistently deliver high quality compassionate care. As a social enterprise we aim to add social value by investing in the future of our local communities and helping to make a difference in peoples lives.

CityCare value the benefits of a diverse and inclusive workforce. We encourage applications from candidates who identify as disabled, LGBT+ or from a Black, Asian or Minority Ethnic (BAME) background, as they are currently under-represented within our organisation.

We are proud to be a forces-friendly organisation and are dedicated to supporting Veterans, Service Leavers, Reservists, and military spouses/partners. We value the unique skills and contributions you bring.

CityCare is an equal opportunities employer. We are positive about employing people with disabilities. If you require your application in a different format please contact People Services on [email protected] . CityCare is committed to the protection of vulnerable adults and children.

Details

Date posted

29 October 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,073 to £39,043 a year

Contract

Fixed term

Duration

5 months

Working pattern

Full-time

Reference number

B9826-PATE-6595

Job locations

The Mary Potter Health Centre/Citywide

Gregory Boulevard

NOTTINGHAM

NG7 5HY

United Kingdom

Job description

Job responsibilities

Job Purpose

1. To contribute to a high quality service by carrying out assessment, goal setting, implementing treatment programmes and evaluation of clients who may have complex and/ or chronic presentations including musculoskeletal, sensory impairment, medical and mental health needs, with support and supervision from senior physiotherapists.

2. To work within the MOSAIC (Musculoskeletal), Integrated Respiratory, Health Reablement (Beds and Home), Community Rehabilitation, Falls and Bone Health Services, This may extend or change to other community services in-line with organisational development.

3. To support patients/clients to improve or maintain their level of function and quality of life and plan future care in an appropriate setting in partnership with multi-disciplinary team (MDT) colleagues, including liaising, supporting and referring on to health services, voluntary services and public sector agencies.

4. To participate actively in the services training strategy, including in-service training, organisation-specific and multi-agency training.

5. To be responsible for planning a safe discharge from the service.

6. To act as Key Worker as required

Dimensions

• Responsible for physiotherapy assessment and treatment for a defined clinical caseload appropriate to the service area.

• Working in conjunction with and under supervision of a senior physiotherapist and other senior clinical professionals.

• Lead group sessions where appropriate.

• Able to fulfil physical demands of role, including manual handling applications.

• Will be required to travel city-wide for visits/meetings.

• To participate in rehabilitation treatment programmes where applicable.

• To carry out training of other members of staff.

• Support colleagues with the facilitation of student placements of any healthcare professional group and be lead Clinical Educator for physiotherapy student placements once appropriate experience achieved

Key Responsibilities

Management

To undertake day to day clinical prioritisation and work planning, supported by senior physiotherapists.

Leadership

To establish positive and mutually supportive relationships with all team members.

To promote the roles and skills of physiotherapy staff to other professionals.

To contribute constructively to uni and multi professional team working.

To demonstrate a can do attitude and support others to do the same.

To demonstrate an understanding and application of the CityCare values and 6 Cs of compassionate care within daily practice, and support others to do the same.

Clinical Skills

To be professionally and legally responsible and accountable for all aspects of your own work including the management of clients in your care.

To ensure a high standard of clinical care for the clients under your management, and support other team members to do likewise, implementing appropriate teaching, supervision and delegation skills where appropriate.

To assess for, provide, demonstrate and fit adaptive equipment using problem solving, and analytical skills.

To accept clinical responsibility for a designated caseload of clients, and to organise this effectively with regard to clinical priorities and use of time and ability to be flexible and respond at short notice to the needs of the service.

Working within a legal framework, gain informed consent to treatment and have the ability to identify through assessment, clients who lack the capacity to consent.

To demonstrate a sound understanding of Clinical Governance and Risk Management and apply to a work situation.

To conduct and report on clinical risk assessments as and when appropriate.

Professional

To undertake the comprehensive assessment of clients, including those with a complex presentation using investigative and analytical skills through standardised and non-standardised assessments. Formulate individualised treatment plans with rehabilitation goals using clinical reasoning in consultation with senior therapists as required. This should be based on sound theoretical knowledge, utilising a wide range of treatment skills, and options to formulate a specialised programme of care.

To advocate on behalf of clients and carers, where appropriate, overcoming barriers to communication such as cultural or language difficulties, physical or mental health difficulties, using skills of empathy to facilitate or empower the client.

To be involved in the development of good practice for physiotherapists within Nottingham CityCare Partnership CIC and Social care under the guidance of senior staff.

To complete patient/client records in line with organisation, regulatory body and legal requirements.

To represent the service externally and actively participate in the services marketing strategy when required, conducting presentations to a wider audience, including voluntary and public sector agencies.

To demonstrate a commitment to evidence-based practice and the use of outcome measures and make recommendations for change. To have a good understanding of the research process, and be willing to participate in local research and audit when appropriate.

To be responsible for own Continuing Professional Development, keeping abreast of new recommendations, research and developments, incorporating them into your work as necessary. Attend relevant conferences and external training courses. Support more junior staff to do likewise.

To maintain a high level of professional standards and work to the Professional Values and Behaviours as set by the physiotherapy professional body.

Policy

To be actively involved in Clinical Governance, implement policies and proposing practice changes.

To comply with organisations Lone Working Policy and local team guidelines at all times when working alone.

Planning and Organisation

To be responsible for own time and caseload management.

To liaise effectively with other professionals and agencies to enhance rehabilitation within the boundaries of Nottingham CityCare Partnership CIC and Social Care.

To use information technology on a daily basis to record information and statistics, to aid communication and produce reports.

To ensure the Health and Safety of staff and clients at all times in accordance with Health and Safety legislation, Trust policy and procedures.

To undertake any other duties which may be reasonably required.

Training

To comply with and complete statutory and mandatory training in line with Nottingham CityCare Partnership policy.

To attend training events as appropriate to support your continuing professional development.

To maintain a continuing professional development portfolio identifying learning objectives.

To actively participate in your own supervision, annual performance review and personal development plan.

Job description Job responsibilities Job Purpose1. To contribute to a high quality service by carrying out assessment, goal setting, implementing treatment programmes and evaluation of clients who may have complex and/ or chronic presentations including musculoskeletal, sensory impairment, medical and mental health needs, with support and supervision from senior physiotherapists.2. To work within the MOSAIC (Musculoskeletal), Integrated Respiratory, Health Reablement (Beds and Home), Community Rehabilitation, Falls and Bone Health Services, This may extend or change to other community services in-line with organisational development. 3. To support patients/clients to improve or maintain their level of function and quality of life and plan future care in an appropriate setting in partnership with multi-disciplinary team (MDT) colleagues, including liaising, supporting and referring on to health services, voluntary services and public sector agencies.4. To participate actively in the services training strategy, including in-service training, organisation-specific and multi-agency training.5. To be responsible for planning a safe discharge from the service.6. To act as Key Worker as required Dimensions Responsible for physiotherapy assessment and treatment for a defined clinical caseload appropriate to the service area. Working in conjunction with and under supervision of a senior physiotherapist and other senior clinical professionals. Lead group sessions where appropriate. Able to fulfil physical demands of role, including manual handling applications. Will be required to travel city-wide for visits/meetings. To participate in rehabilitation treatment programmes where applicable. To carry out training of other members of staff. Support colleagues with the facilitation of student placements of any healthcare professional group and be lead Clinical Educator for physiotherapy student placements once appropriate experience achieved Key ResponsibilitiesManagementTo undertake day to day clinical prioritisation and work planning, supported by senior physiotherapists.LeadershipTo establish positive and mutually supportive relationships with all team members.To promote the roles and skills of physiotherapy staff to other professionals.To contribute constructively to uni and multi professional team working.To demonstrate a can do attitude and support others to do the same.To demonstrate an understanding and application of the CityCare values and 6 Cs of compassionate care within daily practice, and support others to do the same.Clinical SkillsTo be professionally and legally responsible and accountable for all aspects of your own work including the management of clients in your care.To ensure a high standard of clinical care for the clients under your management, and support other team members to do likewise, implementing appropriate teaching, supervision and delegation skills where appropriate.To assess for, provide, demonstrate and fit adaptive equipment using problem solving, and analytical skills.To accept clinical responsibility for a designated caseload of clients, and to organise this effectively with regard to clinical priorities and use of time and ability to be flexible and respond at short notice to the needs of the service.Working within a legal framework, gain informed consent to treatment and have the ability to identify through assessment, clients who lack the capacity to consent.To demonstrate a sound understanding of Clinical Governance and Risk Management and apply to a work situation.To conduct and report on clinical risk assessments as and when appropriate.ProfessionalTo undertake the comprehensive assessment of clients, including those with a complex presentation using investigative and analytical skills through standardised and non-standardised assessments. Formulate individualised treatment plans with rehabilitation goals using clinical reasoning in consultation with senior therapists as required. This should be based on sound theoretical knowledge, utilising a wide range of treatment skills, and options to formulate a specialised programme of care.To advocate on behalf of clients and carers, where appropriate, overcoming barriers to communication such as cultural or language difficulties, physical or mental health difficulties, using skills of empathy to facilitate or empower the client.To be involved in the development of good practice for physiotherapists within Nottingham CityCare Partnership CIC and Social care under the guidance of senior staff.To complete patient/client records in line with organisation, regulatory body and legal requirements.To represent the service externally and actively participate in the services marketing strategy when required, conducting presentations to a wider audience, including voluntary and public sector agencies.To demonstrate a commitment to evidence-based practice and the use of outcome measures and make recommendations for change. To have a good understanding of the research process, and be willing to participate in local research and audit when appropriate.To be responsible for own Continuing Professional Development, keeping abreast of new recommendations, research and developments, incorporating them into your work as necessary. Attend relevant conferences and external training courses. Support more junior staff to do likewise.To maintain a high level of professional standards and work to the Professional Values and Behaviours as set by the physiotherapy professional body.PolicyTo be actively involved in Clinical Governance, implement policies and proposing practice changes.To comply with organisations Lone Working Policy and local team guidelines at all times when working alone.Planning and OrganisationTo be responsible for own time and caseload management.To liaise effectively with other professionals and agencies to enhance rehabilitation within the boundaries of Nottingham CityCare Partnership CIC and Social Care.To use information technology on a daily basis to record information and statistics, to aid communication and produce reports.To ensure the Health and Safety of staff and clients at all times in accordance with Health and Safety legislation, Trust policy and procedures.To undertake any other duties which may be reasonably required.TrainingTo comply with and complete statutory and mandatory training in line with Nottingham CityCare Partnership policy.To attend training events as appropriate to support your continuing professional development.To maintain a continuing professional development portfolio identifying learning objectives.To actively participate in your own supervision, annual performance review and personal development plan.

Person Specification

Qualifications

Essential

• BSc/Diploma in Physiotherapy
• HCPC Registration

Desirable

• Relevant postgraduate education and training
• Manual Handling, Safeguarding Children & Adults, Medico-legal issues training

Skills & Attributes

Essential

• Professional codes of conduct, values and behaviours
• Ability to adapt theory to practice
• Ability to assess, plan and evaluate treatment
• Working knowledge of broad range of pathologies
• Good communication skills verbal and written
• Demonstrates meeting the requirements of CPD
• Ability to self-manage
• Ability to participate as an MDT team member
• IT literacy

Desirable

• Awareness of diversity
• Knowledge of risk assessment
• Specific treatment skills
• An understanding of mental health policy and legislation, e.g., Mental Capacity Act, Dementia Strategy
• Basic ability to integrate theory and practice and demonstrate creative problem solving processes
• Able to supervise and delegate to Support Staff
• Able to apply more complex interventions
• Awareness of modernisation agenda and its impact

Experience

Essential

• Relevant under graduate experience working with adults including Health Care of the Elderly / Integrated Medicine, Orthopaedics, Neurology and Musculoskeletal
• Understanding of multi-disciplinary and/or multi-agency working in a community setting
• Competence in individual caseload and time management
• Ability to work under pressure, manage caseload. Customer service skills.
• Awareness of community services/working.
• Enthusiastic and motivated.
• Non-judgemental attitude, motivated.
• Flexible, adaptable, innovative, self-reliant and with a positive attitude.
• Ability to relate well to all groups of people and to create and maintain effective working relationships within the team and externally.
• Ability to work under pressure and manage workload in terms of risk and priorities

Desirable

• Post graduate experience working with adults including orthopaedics, neurology, falls prevention, respiratory and musculoskeletal pathways
• Experience of multi-disciplinary and/or multi-agency working
• Relevant post graduate courses/training
• Full KSF for the role/other relevant competency framework
• Community experience. Lone working
• Experience of working within multicultural communities
• Interest in working in community
• Understanding of Social Enterprise organisations

Additional Criteria

Essential

• All appointments are subject to satisfactory medical clearance and the ability to cope with the demands of the roll
• Ability to undertake frequent moderate physical effort for several short periods during the working day.
• Activities may include manoeuvring people, and operating physiotherapy equipment.
• Periods of prolonged concentration as work pattern dictates and some exposure to distressing or emotional circumstances and occasional unpleasant conditions.
• Ability to be flexible over hours worked within contracted hours to meet the needs of the service
• Full driving licence, use of vehicle for work

Person Specification Qualifications Essential BSc/Diploma in Physiotherapy HCPC Registration Desirable Relevant postgraduate education and training Manual Handling, Safeguarding Children & Adults, Medico-legal issues training Skills & Attributes Essential Professional codes of conduct, values and behaviours Ability to adapt theory to practice Ability to assess, plan and evaluate treatment Working knowledge of broad range of pathologies Good communication skills verbal and written Demonstrates meeting the requirements of CPD Ability to self-manage Ability to participate as an MDT team member IT literacy Desirable Awareness of diversity Knowledge of risk assessment Specific treatment skills An understanding of mental health policy and legislation, e.g., Mental Capacity Act, Dementia Strategy Basic ability to integrate theory and practice and demonstrate creative problem solving processes Able to supervise and delegate to Support Staff Able to apply more complex interventions Awareness of modernisation agenda and its impact Experience Essential Relevant under graduate experience working with adults including Health Care of the Elderly / Integrated Medicine, Orthopaedics, Neurology and Musculoskeletal Understanding of multi-disciplinary and/or multi-agency working in a community setting Competence in individual caseload and time management Ability to work under pressure, manage caseload. Customer service skills. Awareness of community services/working. Enthusiastic and motivated. Non-judgemental attitude, motivated. Flexible, adaptable, innovative, self-reliant and with a positive attitude. Ability to relate well to all groups of people and to create and maintain effective working relationships within the team and externally. Ability to work under pressure and manage workload in terms of risk and priorities Desirable Post graduate experience working with adults including orthopaedics, neurology, falls prevention, respiratory and musculoskeletal pathways Experience of multi-disciplinary and/or multi-agency working Relevant post graduate courses/training Full KSF for the role/other relevant competency framework Community experience. Lone working Experience of working within multicultural communities Interest in working in community Understanding of Social Enterprise organisations Additional Criteria Essential All appointments are subject to satisfactory medical clearance and the ability to cope with the demands of the roll Ability to undertake frequent moderate physical effort for several short periods during the working day. Activities may include manoeuvring people, and operating physiotherapy equipment. Periods of prolonged concentration as work pattern dictates and some exposure to distressing or emotional circumstances and occasional unpleasant conditions. Ability to be flexible over hours worked within contracted hours to meet the needs of the service Full driving licence, use of vehicle for work

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

The Mary Potter Health Centre/Citywide

Gregory Boulevard

NOTTINGHAM

NG7 5HY

United Kingdom

Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

The Mary Potter Health Centre/Citywide

Gregory Boulevard

NOTTINGHAM

NG7 5HY

United Kingdom

Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)

Job summary

Join our team

We are looking for an organised and compassionate Service Advisor to join our Single Point of Access team at Aspect House. You will help patients, carers and professionals access the right community services by managing calls, referrals, appointments and signposting.

What you will do

Provide a helpful, professional telephone service.

Process referrals and appointments accurately.

Work with health, social care and voluntary-sector colleagues.

What we are looking for

You will need strong administrative, telephone and communication skills, confidence using Microsoft Office, and the ability to remain calm, organised and accurate in a busy environment. An understanding of confidentiality and inclusive service delivery is essential.

Working with us

The role is based at Aspect House and includes shifts between 7.00 am and 10.00 pm, five days over seven days, including weekends and bank holidays. You will join a supportive, values-led organisation with learning and development opportunities.

The post holder will need to be available Monday-Sunday over a varied shift pattern: 07:00-15:00 08:00-16:00,10:00-18:00, 14:00-22:00.

Latesshifts roughly 1 in 4. Weekends1 in 3. Enhancements for working evenings after 20:00hrs, weekends & Bank Holidays under Agenda for Change Terms & Conditions

Apply now and help us make a difference every day to the health and wellbeing of our communities.

Main duties of the job

As a Service Advisor within the Nottingham Health and Care Point Single Point of Access service, you will provide a professional first point of contact for patients, carers and health and social care professionals. You will:

Receive, assess and process referrals, ensuring that all required information is obtained and recorded accurately.

Manage telephone calls, appointments, signposting and enquiries, including situations where callers may be distressed, confused or face communication barriers.

Use SystmOne and other health and social care systems to create and update records, generate referrals, appointments, letters, text messages and reports.

Work closely with community, acute, social care and voluntary-sector colleagues to support safe hospital discharge and help people access the right service at the right time.

Prioritise a varied workload, use initiative and sound judgement, and maintain accuracy, confidentiality and excellent customer care in a busy environment.

Keep knowledge of services and referral criteria up to date, contribute to audits and data collection, and support colleagues with relevant processes and procedures.

You will need excellent communication and administrative skills, a calm and supportive telephone manner, confidence using electronic systems, and the ability to organise your work effectively while contributing positively to the wider team

About us

We are a provider of NHS Community Health Services, CityCare exists to support the health and wellbeing of all local people, working alongside other health and care partners to achieve this. We are a value driven, people business with a passion for excellence. Our vision and social purpose is to make a difference everyday to the health & wellbeing of our communities and our values of kindness, respect, trust and honesty lie at the heart of everything we do, guiding how we work together with partners and each other to consistently deliver high quality compassionate care. As a social enterprise we aim to add social value by investing in the future of our local communities and helping to make a difference in peoples lives.

CityCare value the benefits of a diverse and inclusive workforce. We encourage applications from candidates who identify as disabled, LGBT+ or from a Black, Asian or Minority Ethnic (BAME) background, as they are currently under-represented within our organisation.

We are proud to be a forces-friendly organisation and are dedicated to supporting Veterans, Service Leavers, Reservists, and military spouses/partners. We value the unique skills and contributions you bring.

CityCare is an equal opportunities employer. We are positive about employing people with disabilities. If you require your application in a different format please contact People Services on [email protected] . CityCare is committed to the protection of vulnerable adults and children.

Details

Date posted

28 October 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year

Contract

Permanent

Working pattern

Full-time

Reference number

B9826-PACD-6594

Job locations

Aspect House, Aspect Business Park

26 Bennerley Road

Bulwell

Nottinghamshire

NG6 8WR

United Kingdom

Job description

Job responsibilities

Job Purpose

To provide an excellent, high-quality service to all customers using Nottingham Health & Care Point (NHCP) hosted by Nottingham City Care Partnership.

To work within a busy administration team environment and to facilitate and administer a referral management, appointment booking & signposting function on behalf of majority of City Care Services, including specialist services.

To possess a high standard of customer care principles and aim to achieve positive stakeholder experience from all that use the NHCP service.

To work in collaboration with City Care services, stakeholders & Social care to support the aim for patients to get the right care from the right person at the right time in the right place.

To multi-task a variation of calls, including clinical calls for City Cares Community Nursing patients. This involves prioritising calls & making judgments based on the information provided by the patient/carer/Health Professional & tools within SystmOne

To process Subject Access Requests on behalf of City Care services in line with current data protection legislation relating to the disclosure and sharing of personal information. Working closely with City Care services to ensure the information required is sent within 28 days to the recipient

Dimensions

The post holder will be required to participate in all mandatory and role specific training as required.

Key Responsibilities

To act as a single point of contact for the management of referrals and appointments to services hosted by Nottingham CityCare Partnership from Adults, Childrens & Specialist Services.

To support & manage calls which may include information receiving or giving, or dealing with situations where the caller is confused, distressed or angry, or where communication may be a barrier.

To have an understanding of all City Care services, adults & childrens services to be able to act as the interface between patients and CityCare healthcare professionals, and external services such as NUH and social care.

To receive, process and manage referrals to the NHCP service, being efficient, informative and helpful to stakeholders.

To take ownership of the patients referral to ensure all required clinical information is obtained, using own judgment where the information provided is not immediately apparent.

To effectively manage and administer the booking of clinic and group-based activity appointments, offering choice where possible to achieve a positive outcome for the patient.

To accurately input and update patient records using various electronic systems such as SystmOne, NOTIS, Care Centric & Nottingham Health Care Point portal, including information gathering and generating & processing referrals, appointments, letters & SMS messages.

To adhere to policies, procedures & guides within NHCP, assisting with the provision of audits for monitoring & training.

To distribute work within the team ensuring KPIs & priorities are met.

To report all untoward events/near misses involving incidents or complaints, capturing all necessary information in line with City Care incident reporting procedure

Job description Job responsibilities Job PurposeTo provide an excellent, high-quality service to all customers using Nottingham Health & Care Point (NHCP) hosted by Nottingham City Care Partnership. To work within a busy administration team environment and to facilitate and administer a referral management, appointment booking & signposting function on behalf of majority of City Care Services, including specialist services. To possess a high standard of customer care principles and aim to achieve positive stakeholder experience from all that use the NHCP service. To work in collaboration with City Care services, stakeholders & Social care to support the aim for patients to get the right care from the right person at the right time in the right place. To multi-task a variation of calls, including clinical calls for City Cares Community Nursing patients. This involves prioritising calls & making judgments based on the information provided by the patient/carer/Health Professional & tools within SystmOne To process Subject Access Requests on behalf of City Care services in line with current data protection legislation relating to the disclosure and sharing of personal information. Working closely with City Care services to ensure the information required is sent within 28 days to the recipientDimensionsThe post holder will be required to participate in all mandatory and role specific training as required.Key Responsibilities To act as a single point of contact for the management of referrals and appointments to services hosted by Nottingham CityCare Partnership from Adults, Childrens & Specialist Services. To support & manage calls which may include information receiving or giving, or dealing with situations where the caller is confused, distressed or angry, or where communication may be a barrier. To have an understanding of all City Care services, adults & childrens services to be able to act as the interface between patients and CityCare healthcare professionals, and external services such as NUH and social care. To receive, process and manage referrals to the NHCP service, being efficient, informative and helpful to stakeholders. To take ownership of the patients referral to ensure all required clinical information is obtained, using own judgment where the information provided is not immediately apparent. To effectively manage and administer the booking of clinic and group-based activity appointments, offering choice where possible to achieve a positive outcome for the patient. To accurately input and update patient records using various electronic systems such as SystmOne, NOTIS, Care Centric & Nottingham Health Care Point portal, including information gathering and generating & processing referrals, appointments, letters & SMS messages. To adhere to policies, procedures & guides within NHCP, assisting with the provision of audits for monitoring & training. To distribute work within the team ensuring KPIs & priorities are met. To report all untoward events/near misses involving incidents or complaints, capturing all necessary information in line with City Care incident reporting procedure

Person Specification

Additional Criteria

Essential

• Ability to be flexible over hours worked within contracted hours to meet the needs of the service
• Ability to work out of hours
• To participate in and fulfil the requirements of the Directors on-call arrangements.

Experience

Essential

• Proven administration experience
• Proven administrative experience, specifically telephone-based work
• Leadership & Development qualities, including supervision of staff
• Strong communication skills

Desirable

• Good working knowledge of SystmOne
• Experience of supervising and training others on admin processes and procedures

Skills & Attributes

Essential

• Understanding of confidentiality/ Data Protection.
• Knowledge of customer relations and an understanding of cultural issues.
• Excellent communication skills both written and verbal.
• Excellent telephone manner
• Excellent interpersonal skills.
• Ability to effectively prioritise and organise own workload to meet deadlines.
• Advanced keyboard skills.
• Able to communicate effectively with customers when in distress.
• Able to work effectively as part of a team.
• Train others on own role and procedures.
• Ability to act on own initiative and work unsupervised.

Qualifications

Essential

• Educated to GCSE level or equivalent
• RSA III or equivalent
• working experience
• Knowledge of Microsoft Office to include Outlook/ Word and Excel

Desirable

• Educated to A-Level or equivalent
• ECDL qualification
• Customer Service
• Working knowledge of Excel and the management of data bases.

Person Specification Additional Criteria Essential Ability to be flexible over hours worked within contracted hours to meet the needs of the service Ability to work out of hours To participate in and fulfil the requirements of the Directors on-call arrangements. Experience Essential Proven administration experience Proven administrative experience, specifically telephone-based work Leadership & Development qualities, including supervision of staff Strong communication skills Desirable Good working knowledge of SystmOne Experience of supervising and training others on admin processes and procedures Skills & Attributes Essential Understanding of confidentiality/ Data Protection. Knowledge of customer relations and an understanding of cultural issues. Excellent communication skills both written and verbal. Excellent telephone manner Excellent interpersonal skills. Ability to effectively prioritise and organise own workload to meet deadlines. Advanced keyboard skills. Able to communicate effectively with customers when in distress. Able to work effectively as part of a team. Train others on own role and procedures. Ability to act on own initiative and work unsupervised. Qualifications Essential Educated to GCSE level or equivalent RSA III or equivalent working experience Knowledge of Microsoft Office to include Outlook/ Word and Excel Desirable Educated to A-Level or equivalent ECDL qualification Customer Service Working knowledge of Excel and the management of data bases.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

Aspect House, Aspect Business Park

26 Bennerley Road

Bulwell

Nottinghamshire

NG6 8WR

United Kingdom

Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

Aspect House, Aspect Business Park

26 Bennerley Road

Bulwell

Nottinghamshire

NG6 8WR

United Kingdom

Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)

Job summary

The Clinical Beds team provides holistic assessments to patients who require a period of rehabilitation and assessment prior to going home after being discharged from hospital.

We work closely as a multidisciplinary team alongside our partner services such as Adult Social Care and Continuing Health Care to aid patients and families make long term decisions about their health and social care needs.

This is an excellent opportunity to broaden your skill set in a holistic manner working with occupational therapists and mental health nurses along with supporting junior colleagues such as student nurses, assistant practitioners and rehabilitation support workers.

For any questions relating to the post or to arrange an insight visit please contact Maryam Ebrahim, Clinical Beds Team Manager - [email protected] / 07584 543543

Main duties of the job

As an enthusiastic Occupational Therapist looking to make a real difference in peoples lives, come and join our Community Beds team and help adults with a wide range of complex physical and mental health needs regain independence and move towards the most appropriate setting.

Working as an autonomous practitioner within a supportive multidisciplinary team, you will manage a defined caseload and complete holistic occupational therapy assessments. You will develop, deliver and evaluate personalised, goal-focused rehabilitation and reablement plans, using sound clinical reasoning and evidence-based practice.

You will assess for, provide and demonstrate adaptive equipment; complete risk and capacity assessments; maintain accurate clinical records; and work closely with patients, families, carers, social care and partner services to support safe, timely discharge. You will organise and prioritise your workload, respond flexibly to changing service needs and travel across CityCare sites.

You will also contribute to team development by sharing your professional expertise, supporting and delegating to colleagues where appropriate, helping to train staff and supporting student placements. We are looking for a compassionate, positive and adaptable Occupational Therapist who communicates well, enjoys collaborative working and is committed to high-quality, person-centred care and continuous professional development.

About us

We are a provider of NHS Community Health Services, CityCare exists to support the health and wellbeing of all local people, working alongside other health and care partners to achieve this. We are a value driven, people business with a passion for excellence. Our vision and social purpose is to make a difference everyday to the health & wellbeing of our communities and our values of kindness, respect, trust and honesty lie at the heart of everything we do, guiding how we work together with partners and each other to consistently deliver high quality compassionate care. As a social enterprise we aim to add social value by investing in the future of our local communities and helping to make a difference in peoples lives.

CityCare value the benefits of a diverse and inclusive workforce. We encourage applications from candidates who identify as disabled, LGBT+ or from a Black, Asian or Minority Ethnic (BAME) background, as they are currently under-represented within our organisation.

We are proud to be a forces-friendly organisation and are dedicated to supporting Veterans, Service Leavers, Reservists, and military spouses/partners. We value the unique skills and contributions you bring.

CityCare is an equal opportunities employer. We are positive about employing people with disabilities. If you require your application in a different format please contact People Services on [email protected] . CityCare is committed to the protection of vulnerable adults and children.

Details

Date posted

23 October 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,073 to £39,043 a year

Contract

Permanent

Working pattern

Full-time

Reference number

B9826-PATE-6581

Job locations

Aspect House (citywide)

Aspect Business Park

26 Bennerley Road, Bulwell

Nottingham

NG6 8WR

United Kingdom

Job description

Job responsibilities

Job Purpose

• To work as an autonomous practitioner, you will undertake comprehensive assessments to identify and meet the health needs for Individuals under the care of community beds as well as support with their general assessments and rehabilitation goals.
• To carry out profession specific, and holistic, assessments, care plans and evaluation as required.
• To assist the multi-disciplinary team to plan and develop a goal focused rehabilitation/reablement programme for adults with a wide variety of complex physical and mental health needs while individuals are having a period of assessment and facilitate their discharge to an appropriate setting.
• To be responsible for continuing the ongoing development of high standards of clinical practice with evidence based focus.
• To work as required within the Community Beds team across our sites, liaising with patients, families and Social services to assessing individuals.

Dimensions

• Responsible for Occupational Therapy assessment and treatment for a defined clinical caseload appropriate to the service area.
• Able to fulfil physical demands of role, including manual handling applications.
• Will be required to travel city-wide for client visits, meetings and training.
• To participate in rehabilitation treatment programmes with the MDT.
• To carry out training of other members of staff.
• Support senior colleagues with the facilitation of student placements.

Key Responsibilities

Management

• To undertake day to day clinical prioritisation and work planning, supported by senior OTs and other clinical professions in the team.

Leadership

• To establish positive and mutually supportive relationships with all team members.
• To promote the roles and skills of OT staff to other professionals.
• To contribute constructively to multi professional team working.
• To demonstrate a can do attitude and support others to do the same.
• To demonstrate an understanding and application of the CityCare values and 6 Cs of compassionate care within daily practice, and support others to do the same.

Clinical Skills

• To be professionally and legally responsible and accountable for all aspects of your own work including the management of clients in your care.
• To ensure a high standard of clinical care for the clients under your management, and support other team members to do likewise, implementing appropriate teaching, supervision and delegation skills where appropriate.
• To assess for, provide, demonstrate and fit adaptive equipment using problem solving, and analytical skills.
• To accept clinical responsibility for a designated caseload of clients, and to organise this effectively with regard to clinical priorities and use of time and ability to be flexible and respond at short notice to the needs of the service.
• Working within a legal framework, gain informed consent to treatment and have the ability to identify through assessment, clients who lack the capacity to consent.
• To demonstrate a sound understanding of Clinical Governance and Risk Management and apply to a work situation.
• To conduct and report on clinical risk assessments as and when appropriate.

Professional

• To undertake the comprehensive assessment of clients, including those with a complex presentation using investigative and analytical skills through standardised and non-standardised assessments. Formulate individualised treatment plans with rehabilitation goals using clinical reasoning in consultation with senior therapists as required. This should be based on sound theoretical knowledge, utilising a wide range of treatment skills, and options to formulate a specialised programme of care.
• To advocate on behalf of clients and carers, where appropriate, overcoming barriers to communication such as cultural or language difficulties, physical or mental health difficulties, using skills of empathy to facilitate or empower the client.
• To be involved in the development of good practice for physiotherapists within Nottingham CityCare Partnership CIC and Social care under the guidance of senior staff.
• To complete patient/client records in line with organisation, regulatory body and legal requirements.
• To represent the service externally and actively participate in the services marketing strategy when required, conducting presentations to a wider audience, including voluntary and public sector agencies.
• To demonstrate a commitment to evidence-based practice and the use of outcome measures and make recommendations for change. To have a good understanding of the research process, and be willing to participate in local research and audit when appropriate.
• To be responsible for own Continuing Professional Development, keeping abreast of new recommendations, research and developments, incorporating them into your work as necessary. Attend relevant conferences and external training courses. Support more junior staff to do likewise.
• To maintain a high level of professional standards and work to the Professional Values and Behaviours as set by the OT professional body.

Policy

• To be actively involved in Clinical Governance, implement policies and proposing practice changes.
• To comply with organisations Lone Working Policy and local team guidelines at all times when working alone.

Planning and Organisation

• To be responsible for own time and caseload management.
• To liaise effectively with other professionals and agencies to enhance rehabilitation within the boundaries of Nottingham CityCare Partnership CIC and Social Care.
• To use information technology on a daily basis to record information and statistics, to aid communication and produce reports.
• To ensure the Health and Safety of staff and clients at all times in accordance with Health and Safety legislation, Trust policy and procedures.
• To undertake any other duties which may be reasonably required.

Training

• To comply with and complete statutory and mandatory training in line with Nottingham CityCare Partnership policy.
• To attend training events as appropriate to support your continuing professional development.
• To maintain a continuing professional development portfolio identifying learning objectives.
• To actively participate in your own supervision, annual performance review and personal development plan.

Job description Job responsibilities Job PurposeTo work as an autonomous practitioner, you will undertake comprehensive assessments to identify and meet the health needs for Individuals under the care of community beds as well as support with their general assessments and rehabilitation goals.To carry out profession specific, and holistic, assessments, care plans and evaluation as required.To assist the multi-disciplinary team to plan and develop a goal focused rehabilitation/reablement programme for adults with a wide variety of complex physical and mental health needs while individuals are having a period of assessment and facilitate their discharge to an appropriate setting.To be responsible for continuing the ongoing development of high standards of clinical practice with evidence based focus. To work as required within the Community Beds team across our sites, liaising with patients, families and Social services to assessing individuals.DimensionsResponsible for Occupational Therapy assessment and treatment for a defined clinical caseload appropriate to the service area. Able to fulfil physical demands of role, including manual handling applications.Will be required to travel city-wide for client visits, meetings and training.To participate in rehabilitation treatment programmes with the MDT.To carry out training of other members of staff.Support senior colleagues with the facilitation of student placements.Key ResponsibilitiesManagementTo undertake day to day clinical prioritisation and work planning, supported by senior OTs and other clinical professions in the team. LeadershipTo establish positive and mutually supportive relationships with all team members. To promote the roles and skills of OT staff to other professionals. To contribute constructively to multi professional team working. To demonstrate a can do attitude and support others to do the same. To demonstrate an understanding and application of the CityCare values and 6 Cs of compassionate care within daily practice, and support others to do the same.Clinical SkillsTo be professionally and legally responsible and accountable for all aspects of your own work including the management of clients in your care. To ensure a high standard of clinical care for the clients under your management, and support other team members to do likewise, implementing appropriate teaching, supervision and delegation skills where appropriate. To assess for, provide, demonstrate and fit adaptive equipment using problem solving, and analytical skills. To accept clinical responsibility for a designated caseload of clients, and to organise this effectively with regard to clinical priorities and use of time and ability to be flexible and respond at short notice to the needs of the service. Working within a legal framework, gain informed consent to treatment and have the ability to identify through assessment, clients who lack the capacity to consent. To demonstrate a sound understanding of Clinical Governance and Risk Management and apply to a work situation. To conduct and report on clinical risk assessments as and when appropriate.ProfessionalTo undertake the comprehensive assessment of clients, including those with a complex presentation using investigative and analytical skills through standardised and non-standardised assessments. Formulate individualised treatment plans with rehabilitation goals using clinical reasoning in consultation with senior therapists as required. This should be based on sound theoretical knowledge, utilising a wide range of treatment skills, and options to formulate a specialised programme of care. To advocate on behalf of clients and carers, where appropriate, overcoming barriers to communication such as cultural or language difficulties, physical or mental health difficulties, using skills of empathy to facilitate or empower the client. To be involved in the development of good practice for physiotherapists within Nottingham CityCare Partnership CIC and Social care under the guidance of senior staff. To complete patient/client records in line with organisation, regulatory body and legal requirements.To represent the service externally and actively participate in the services marketing strategy when required, conducting presentations to a wider audience, including voluntary and public sector agencies. To demonstrate a commitment to evidence-based practice and the use of outcome measures and make recommendations for change. To have a good understanding of the research process, and be willing to participate in local research and audit when appropriate. To be responsible for own Continuing Professional Development, keeping abreast of new recommendations, research and developments, incorporating them into your work as necessary. Attend relevant conferences and external training courses. Support more junior staff to do likewise. To maintain a high level of professional standards and work to the Professional Values and Behaviours as set by the OT professional body.PolicyTo be actively involved in Clinical Governance, implement policies and proposing practice changes. To comply with organisations Lone Working Policy and local team guidelines at all times when working alone. Planning and OrganisationTo be responsible for own time and caseload management. To liaise effectively with other professionals and agencies to enhance rehabilitation within the boundaries of Nottingham CityCare Partnership CIC and Social Care. To use information technology on a daily basis to record information and statistics, to aid communication and produce reports. To ensure the Health and Safety of staff and clients at all times in accordance with Health and Safety legislation, Trust policy and procedures. To undertake any other duties which may be reasonably required. TrainingTo comply with and complete statutory and mandatory training in line with Nottingham CityCare Partnership policy. To attend training events as appropriate to support your continuing professional development. To maintain a continuing professional development portfolio identifying learning objectives. To actively participate in your own supervision, annual performance review and personal development plan.

Person Specification

Skills & Attributes

Essential

• Ability to assess, plan and evaluate treatment.
• Good communication skills verbal and written.
• IT literacy.

Desirable

• Able to supervise and delegate to junior staff.
• SystmOne experience.
• Working knowledge of broad range of pathologies.

Experience

Essential

• Relevant experience of rehabilitation with adults.
• Post graduate experience working with adults in different pathways; orthopaedics, neurology, falls prevention, respiratory and musculoskeletal pathways.
• Interest in working in community.
• Experience of multi-disciplinary and/or multi-agency working.

Desirable

• Experience working within intermediate care services.
• Experience of working with clients with mental health needs.

Qualifications

Essential

• BSc/Diploma in Occupational Therapy.
• HCPC Registration.

Desirable

• Evidence of further Professional Development.

Person Specification Skills & Attributes Essential Ability to assess, plan and evaluate treatment. Good communication skills verbal and written. IT literacy. Desirable Able to supervise and delegate to junior staff. SystmOne experience. Working knowledge of broad range of pathologies. Experience Essential Relevant experience of rehabilitation with adults. Post graduate experience working with adults in different pathways; orthopaedics, neurology, falls prevention, respiratory and musculoskeletal pathways. Interest in working in community. Experience of multi-disciplinary and/or multi-agency working. Desirable Experience working within intermediate care services. Experience of working with clients with mental health needs. Qualifications Essential BSc/Diploma in Occupational Therapy. HCPC Registration. Desirable Evidence of further Professional Development.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

Aspect House (citywide)

Aspect Business Park

26 Bennerley Road, Bulwell

Nottingham

NG6 8WR

United Kingdom

Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

Aspect House (citywide)

Aspect Business Park

26 Bennerley Road, Bulwell

Nottingham

NG6 8WR

United Kingdom

Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)

Job summary

Are you passionate about promoting the welfare and safety of adults, children and young people, and survivors of domestic abuse? An exciting opportunity has arisen for a registered health professional with experience in safeguarding to work in Nottinghamshire Countys Multi Agency Safeguarding Hub (MASH).

The successful candidate will work within a multi-agency team in partnership with a range of agencies from across the safeguarding partnership, such as the Police and Adult and Childrens Services. You will coordinate and undertake operational management within the MASH. Providing health expertise on the health impact of abuse to inform decisions to help ensure that adults, children and young people in Nottingham County receive the right help and support at the right time by the right person. Ultimately protecting from abuse.

The post holder will need to have robust safeguarding knowledge to apply to existing health knowledge and experience. A solution-focused approach which will enable them to develop effective professional relationships with safeguarding partners. You will have experience working directly with adults, children and families - applying safeguarding policy and processes. You will support junior members of staff in MASH Health and provide health oversight.

Interviews to take place on 23-November-2026

Main duties of the job

The Specialist Safeguarding Practitioner (MASH Health) will be responsible for the coordination and delivery of CityCares key functions within the MASH including:

The day-to-day operational management of the MASH Health Team and providing health and safeguarding expertise to inform multi-agency decision making in relation to safeguarding children and adults.

Ensuring health records are reviewed, analysed, and relevant information shared with Children and Adults Social Care in a timely manner where there are safeguarding concerns, domestic abuse incidents, or a request for additional support services has been made.

Attending strategy discussions as the health representative where there are concerns that an adult or child has, or is likely to suffer, significant harm. You will contribute to the multi-agency decision making process, including any immediate or short-term actions required to safeguard the adult or child.

Ensuring domestic abuse notifications are reviewed and recorded on SystmOne and are shared with the appropriate services.

About us

We are a provider of NHS Community Health Services, CityCare exists to support the health and wellbeing of all local people, working alongside other health and care partners to achieve this. We are a value driven, people business with a passion for excellence. Our vision and social purpose is to make a difference everyday to the health & wellbeing of our communities and our values of kindness, respect, trust and honesty lie at the heart of everything we do, guiding how we work together with partners and each other to consistently deliver high quality compassionate care. As a social enterprise we aim to add social value by investing in the future of our local communities and helping to make a difference in peoples lives.

CityCare value the benefits of a diverse and inclusive workforce. We encourage applications from candidates who identify as disabled, LGBT+ or from a Black, Asian or Minority Ethnic (BAME) background, as they are currently under-represented within our organisation.

We are proud to be a forces-friendly organisation and are dedicated to supporting Veterans, Service Leavers, Reservists, and military spouses/partners. We value the unique skills and contributions you bring.

CityCare is an equal opportunities employer. We are positive about employing people with disabilities. If you require your application in a different format please contact People Services on [email protected] . CityCare is committed to the protection of vulnerable adults and children.

Details

Date posted

21 October 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,959 to £48,117 a year

Contract

Permanent

Working pattern

Full-time

Reference number

B9826-PGNF-6591

Job locations

Oak House, 1 Michaelmas Way

Linby

NOTTINGHAM

NG15 8LG

United Kingdom

Job description

Job responsibilities

Job Purpose

• Co-ordination of services to contribute to the protection of adult, children and adults at risk.
• In your capacity as the coordinator, you will have day to day operational management responsibility for MASH Health within the Partnership, ensuring our positive relationships are sustained and developed.
• Working in partnership is a key element of this role and recognises how critical this approach is in all aspects of safeguarding.
• Appropriate and relevant information is shared with partner agencies ensuring outcomes/ decisions are clearly documented and demonstrate compliance with Caldicott Principles, using MASH Information Sharing Agreement
• Information-based risk assessment and decision making
• Implementation and development of safeguarding practice across CityCare, ensuring robust processes and procedures are in place within the MASH
• Development of reviews and implementation of action plans and lessons learned across the organisation.
• Contribution to safeguarding training strategy.

Dimensions

• The post holder will be responsible for security of goods/equipment needed for training projector, screen, questionnaires.
• This post does not hold any financial or budgetary responsibilities however the role is required to work with the Lead professional for safeguarding children and Head of Safeguarding/Named Nurse to ensure that the service works in the most efficient, effective, and productive ways possible.
• The post holders primary base will be Oak House however the post holder may have to travel across the city and county to other venues if required.

Key Responsibilities

• To co-ordinate CityCare's contribution to County MASH Health.
• Co-ordinate CityCare's response to safeguarding within a multiagency setting with a wide range of agencies.
• Analysis of all City health records, producing and presenting effective summaries, often complex information, in a clear and concise manner. This will be done in line with the MASH Information Sharing Agreement
• The post holder will influence, negotiate, and respectfully challenge when there are disagreements or polarization. In addition, the post holder will support, direct and advocate for CityCares staff within the MASH when issues arise.
• To provide and receive complex and sensitive information concerning patients medical information.
• Following notification of cases, the post holder will be able to work autonomously and organise and prioritise the workflow within the MASH, allocating accordingly.
• You will be able to use appropriate evidenced based tools to assess the physical and emotional wellbeing of adults, babies, children, young people, and families.
• Demonstrate excellent communication, initiative, organisational and interpersonal skills and be able to work flexibly in a multiagency team setting.
• Ensure clear, accurate and up to date recording of information on SystmOne as per local record keeping policy.
• To work in partnership with adults, children, young people, and families and with local partners across the Nottinghamshire Safeguarding Childrens Partnership, statutory and voluntary agencies.
• To access and participate in safeguarding supervision.
• To collate data and prepare reports monthly to support the Named Nurse/Head of Safeguarding.
• Actively encourage and support clinical staff to adopt a think family approach and consider the needs of dependents when providing care.
• Support and advise on the safeguarding incident, reporting and management process.
• Actively contribute to working groups and other relevant corporate and service delivery groups and committees to achieve positive outcomes in relation to Safeguarding.
• Advise, inform and escalate safeguarding concerns to their manager regarding all matters of safeguarding as appropriate.
• Report verbally and in writing any accidents, complaints, untoward incidents and near misses as per policy.
• To assist with the MARAC process and supporting CityCare's contribution to this function.

Communication

• To promote equality, diversity, and the rights of the patients, public and colleagues thus always treating all with dignity and respect.
• Ensure the team meets commissioned targets and understand key performance indicators and service delivery.
• To participate in research, audit, and public engagement activities to ensure appropriate, safe and evidence-based practice is maintained.
• To undertake mentorship, preceptorship, and clinical supervision where necessary. Contribute to the appraisal, development, and monitoring of performance of team members, induct and mentor staff and students.
• To attend essential, mandatory, and appropriate training courses and meetings, thus keeping professional development current. Ensure practice is evidence based to maintain high quality, effective public health care.

Policies and Procedures

• Support the Safeguarding Lead Professionals and the wider safeguarding community in the implementation of appropriate all safeguarding policies and procedures which are in line with local and national guidance.
• To support skill mix staff to assess their own work and give them clear and appropriate feedback.
• Contribute to effective working in a changing environment as services develop, and to undertake any other duties that may reasonably be required within the remit of the Knowledge and Skills Framework for the role.

Training

• Contribute to the co-ordination, delivery, and evaluation of the CityCare safeguarding training strategy and programme, in conjunction with the Safeguarding team, and Safeguarding Partners.
• Participate in the delivery of multi-agency training where appropriate.

Monitoring

• Develop and co-ordinate systems of audit to monitor the agreed local and national policies and procedures, audits, and inspection to evaluate and improve the quality and effectiveness of safeguarding practice within CityCare.
• Assist with the collection of data for Child Safeguarding Practice Reviews, Safeguarding Adult Reviews, Domestic Homicide Reviews and Incident investigations including producing chronologies.
• Support the implementation of recommendations from internal and external safeguarding reviews.

Job description Job responsibilities Job PurposeCo-ordination of services to contribute to the protection of adult, children and adults at risk.In your capacity as the coordinator, you will have day to day operational management responsibility for MASH Health within the Partnership, ensuring our positive relationships are sustained and developed.Working in partnership is a key element of this role and recognises how critical this approach is in all aspects of safeguarding.Appropriate and relevant information is shared with partner agencies ensuring outcomes/ decisions are clearly documented and demonstrate compliance with Caldicott Principles, using MASH Information Sharing AgreementInformation-based risk assessment and decision makingImplementation and development of safeguarding practice across CityCare, ensuring robust processes and procedures are in place within the MASHDevelopment of reviews and implementation of action plans and lessons learned across the organisation.Contribution to safeguarding training strategy.DimensionsThe post holder will be responsible for security of goods/equipment needed for training projector, screen, questionnaires.This post does not hold any financial or budgetary responsibilities however the role is required to work with the Lead professional for safeguarding children and Head of Safeguarding/Named Nurse to ensure that the service works in the most efficient, effective, and productive ways possible.The post holders primary base will be Oak House however the post holder may have to travel across the city and county to other venues if required.Key ResponsibilitiesTo co-ordinate CityCare's contribution to County MASH Health.Co-ordinate CityCare's response to safeguarding within a multiagency setting with a wide range of agencies.Analysis of all City health records, producing and presenting effective summaries, often complex information, in a clear and concise manner. This will be done in line with the MASH Information Sharing AgreementThe post holder will influence, negotiate, and respectfully challenge when there are disagreements or polarization. In addition, the post holder will support, direct and advocate for CityCares staff within the MASH when issues arise.To provide and receive complex and sensitive information concerning patients medical information.Following notification of cases, the post holder will be able to work autonomously and organise and prioritise the workflow within the MASH, allocating accordingly.You will be able to use appropriate evidenced based tools to assess the physical and emotional wellbeing of adults, babies, children, young people, and families.Demonstrate excellent communication, initiative, organisational and interpersonal skills and be able to work flexibly in a multiagency team setting.Ensure clear, accurate and up to date recording of information on SystmOne as per local record keeping policy.To work in partnership with adults, children, young people, and families and with local partners across the Nottinghamshire Safeguarding Childrens Partnership, statutory and voluntary agencies.To access and participate in safeguarding supervision.To collate data and prepare reports monthly to support the Named Nurse/Head of Safeguarding.Actively encourage and support clinical staff to adopt a think family approach and consider the needs of dependents when providing care.Support and advise on the safeguarding incident, reporting and management process. Actively contribute to working groups and other relevant corporate and service delivery groups and committees to achieve positive outcomes in relation to Safeguarding.Advise, inform and escalate safeguarding concerns to their manager regarding all matters of safeguarding as appropriate.Report verbally and in writing any accidents, complaints, untoward incidents and near misses as per policy.To assist with the MARAC process and supporting CityCare's contribution to this function.CommunicationTo promote equality, diversity, and the rights of the patients, public and colleagues thus always treating all with dignity and respect.Ensure the team meets commissioned targets and understand key performance indicators and service delivery.To participate in research, audit, and public engagement activities to ensure appropriate, safe and evidence-based practice is maintained.To undertake mentorship, preceptorship, and clinical supervision where necessary. Contribute to the appraisal, development, and monitoring of performance of team members, induct and mentor staff and students.To attend essential, mandatory, and appropriate training courses and meetings, thus keeping professional development current. Ensure practice is evidence based to maintain high quality, effective public health care.Policies and ProceduresSupport the Safeguarding Lead Professionals and the wider safeguarding community in the implementation of appropriate all safeguarding policies and procedures which are in line with local and national guidance.To support skill mix staff to assess their own work and give them clear and appropriate feedback.Contribute to effective working in a changing environment as services develop, and to undertake any other duties that may reasonably be required within the remit of the Knowledge and Skills Framework for the role.TrainingContribute to the co-ordination, delivery, and evaluation of the CityCare safeguarding training strategy and programme, in conjunction with the Safeguarding team, and Safeguarding Partners.Participate in the delivery of multi-agency training where appropriate.MonitoringDevelop and co-ordinate systems of audit to monitor the agreed local and national policies and procedures, audits, and inspection to evaluate and improve the quality and effectiveness of safeguarding practice within CityCare.Assist with the collection of data for Child Safeguarding Practice Reviews, Safeguarding Adult Reviews, Domestic Homicide Reviews and Incident investigations including producing chronologies.Support the implementation of recommendations from internal and external safeguarding reviews.

Person Specification

Knowledge and skills

Essential

• Reflective Practitioner and ability to facilitate reflective practice in others.
• Understanding of national policy in relation to safeguarding adults at risk, domestic abuse and safeguarding children.
• Good working knowledge of local safeguarding procedures.
• Ability to represent the organisation as appropriately delegated by safeguarding leads.
• Ability to be self-motivating and work as an effective member of wider organisational teams.
• Ability to prioritise and deliver within tight timescales.
• Effective written and oral communication skills.
• Effective influencing and negotiating skills.
• Able to challenge poor practice and deal with conflict.
• Commitment to continuing professional development for self and others to support succession planning.
• Ability to recognise own need for support and supervision.
• Ability to exercise initiative.
• Adaptable and flexible.
• Emotional awareness and resilience.
• Problem solving and networking skills.
• IT/keyboard skills

Desirable

• Proven ability to manage complex problems.
• Ability to demonstrate an understanding and commitment to the current issues affecting the delivery of safeguarding services.
• Knowledge of the principles of trauma-informed practice and experience of implementing these principles in the practitioners own safeguarding practice or in previous organisations.

Experience

Essential

• Extensive safeguarding experience.
• Experience of Supervision.
• Experience of multi-agency working / relationships.
• Sound working knowledge of safeguarding and its application.

Desirable

• Experience of supporting change

Qualifications

Essential

• First level registered health professional - Nursing, midwifery, physio, OT
• Evidence of Professional Development

Desirable

• Work within a safeguarding team or safeguarding focussed role.
• Mentorship Qualification.
• Supervision Qualification.
• Teaching Qualification.
• Expanded Safeguarding Training.
• BIA Assessor qualification
• Relevant degree or equivalent

Person Specification Knowledge and skills Essential Reflective Practitioner and ability to facilitate reflective practice in others. Understanding of national policy in relation to safeguarding adults at risk, domestic abuse and safeguarding children. Good working knowledge of local safeguarding procedures. Ability to represent the organisation as appropriately delegated by safeguarding leads. Ability to be self-motivating and work as an effective member of wider organisational teams. Ability to prioritise and deliver within tight timescales. Effective written and oral communication skills. Effective influencing and negotiating skills. Able to challenge poor practice and deal with conflict. Commitment to continuing professional development for self and others to support succession planning. Ability to recognise own need for support and supervision. Ability to exercise initiative. Adaptable and flexible. Emotional awareness and resilience. Problem solving and networking skills. IT/keyboard skills Desirable Proven ability to manage complex problems. Ability to demonstrate an understanding and commitment to the current issues affecting the delivery of safeguarding services. Knowledge of the principles of trauma-informed practice and experience of implementing these principles in the practitioners own safeguarding practice or in previous organisations. Experience Essential Extensive safeguarding experience. Experience of Supervision. Experience of multi-agency working / relationships. Sound working knowledge of safeguarding and its application. Desirable Experience of supporting change Qualifications Essential First level registered health professional - Nursing, midwifery, physio, OT Evidence of Professional Development Desirable Work within a safeguarding team or safeguarding focussed role. Mentorship Qualification. Supervision Qualification. Teaching Qualification. Expanded Safeguarding Training. BIA Assessor qualification Relevant degree or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

Oak House, 1 Michaelmas Way

Linby

NOTTINGHAM

NG15 8LG

United Kingdom

Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

Oak House, 1 Michaelmas Way

Linby

NOTTINGHAM

NG15 8LG

United Kingdom

Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)

Job summary

An exciting opportunity has arisen for an enthusiastic and motivated Occupational Therapist to join the Integrated Reablement Team, incorporating the Urgent Community Response (UCR) Service, Pathway 1 Discharge to Assess (D2A) and Reablement Services acrossNottingham City (working 30 hrs per week).

Working within an MDT of Advanced Clinical Practitioners, Physiotherapists, Occupational Therapists, Nurses, Pharmacy Technicians, Assistant Practitioners, Rehabilitation Support Workers and Admin Staff, you will support patients to maximise independence through rehabilitation and crisis intervention within their own homes. The service aims to prevent unnecessary hospital admissions and facilitate timely, safe hospital discharges.

As part of the UCR service, you will respond to urgent referrals from emergency and out-of-hours services, providing a rapid two-hour response to crises such as falls, functional decline and acute illness. In-house training will be provided, including falls recovery, assistance from the floor and enhanced clinical assessment skills.

The successful candidate will have a strong understanding of health and social care systems, excellent assessment, clinical reasoning and intervention skills, and experience supporting adults with complex physical, cognitive and mental health needs. You will plan, deliver and evaluate person-centred, goal-focused rehabilitation programmes and work closely with partner organisations to achieve the best outcomes for patients.

Main duties of the job

The successful candidate will demonstrate high standards of evidence-based practice, excellent communication and interpersonal skills, and the ability to prioritise workload, manage time effectively and work flexibly within a multidisciplinary team.

You will undertake profession-specific and holistic assessments to promote independence, prevent unnecessary hospital admissions and support timely discharges. Working across community settings, you will plan, deliver and evaluate goal-focused rehabilitation for adults with complex physical and mental health needs.

The role involves supporting the Community Triage Hub, coordinating hospital discharges and facilitating patient flow. You will use advanced clinical reasoning to triage referrals, liaise with acute and community services, and coordinate safe, effective discharge plans.

You will be professionally accountable for your clinical practice, including risk assessments, capacity assessments, discharge planning and equipment provision. You will provide specialist advice, mentorship and clinical leadership, contribute to service development, quality improvement and clinical governance, and support students and junior staff.

The role requires resilience and the ability to communicate effectively with professionals, patients and carers. You will manage complex situations, use IT systems, maintain accurate records, participate in supervision and continuing professional development, and travel across the City as required.

About us

We are a provider of NHS Community Health Services, CityCare exists to support the health and wellbeing of all local people, working alongside other health and care partners to achieve this. We are a value driven, people business with a passion for excellence. Our vision and social purpose is to make a difference everyday to the health & wellbeing of our communities and our values of kindness, respect, trust and honesty lie at the heart of everything we do, guiding how we work together with partners and each other to consistently deliver high quality compassionate care. As a social enterprise we aim to add social value by investing in the future of our local communities and helping to make a difference in peoples lives.

CityCare value the benefits of a diverse and inclusive workforce. We encourage applications from candidates who identify as disabled, LGBT+ or from a Black, Asian or Minority Ethnic (BAME) background, as they are currently under-represented within our organisation.

We are proud to be a forces-friendly organisation and are dedicated to supporting Veterans, Service Leavers, Reservists, and military spouses/partners. We value the unique skills and contributions you bring.

CityCare is an equal opportunities employer. We are positive about employing people with disabilities. If you require your application in a different format please contact People Services on [email protected] . CityCare is committed to the protection of vulnerable adults and children.

Details

Date posted

21 October 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,959 to £48,117 a year Pro Rata for Part Time

Contract

Permanent

Working pattern

Part-time

Reference number

B9826-PATF-6590

Job locations

Aspect House, Aspect Business Park

26 Bennerley Road

Bulwell

Nottinghamshire

NG6 8WR

United Kingdom

Job description

Job responsibilities

Job Purpose

• To work as required within the Urgent Community Response and Integrated reablement team, responding to health and social care referrals with the aim of preventing admission to hospital, supporting the Discharge to Assess pathways, and promoting independence
• Working as an autonomous practitioner you will undertake comprehensive assessments to identify the appropriate service for the clients referred.
• Completing profession specific, and holistic assessments and evaluation as required.
• As part of the multi-disciplinary team, planning and developing goal-focused reablement programmes for adults with a wide variety of complex physical and mental health needs, either in a community bed or in their own homes.
• Taking responsibility for continuing the ongoing development of high standards of clinical practice with an evidence-based focus.
• Working as an autonomous practitioner, supporting clinical triage to facilitate hospital discharges to a community bed or home

Dimensions

• This post has no budgetary responsibility however the post holder is responsible for demonstrating cost consciousness.
• You may be required to work across different bases and community settings within Nottingham City
• You will be responsible for managing the triage caseload; You must have excellent interpersonal, organisational and communication skills, and be able to respond pragmatically to rapidly changing demands and circumstances.
• You will be required to participate actively in CityCares training requirements.
• You will supervise, educate and assess the competency of junior staff, support staff and students.

Key Responsibilities

Clinical

• To be professionally and legally responsible and accountable for all aspects of your work, including the management of clients in your care. To ensure a high standard of clinical care for the clients.
• To gain valid informed consent and to identify through assessment clients who lack capacity. To work within a legal framework with clients who lack the capacity to consent to treatment.
• To undertake advanced comprehensive assessment and evaluation of adults presenting with a wide variety of complex physical and mental health needs, utilising a high level of investigative and analytical skills.
• To be responsible for carrying a client caseload and to provide highly specialist clinical reasoning in assessing, devising and evaluating individualised rehabilitation programmes with clients.
• To be responsible for coordinating the safe and timely discharge process from a variety of community settings, including community beds.
• To risk assess, advise and where appropriate provide equipment including teaching clients / carers in its use.
• To provide highly specialist advice, education and mentorship to the other staff and colleagues within the Reablement team and other multi-professional teams around current best practice and evidence based practice regarding the clinical management of clients. To drive quality, clinical service improvement and clinical excellence.
• To be responsible for own continuing professional development keeping abreast of new trends and developments. Attend relevant conferences and training courses, supporting junior staff to do the same. Incorporate new developments into clinical practice.
• To participate in the supervision framework as a supervisee and a supervisor, including the appraisal process. To be able to set own objectives and evaluate own learning and that of more junior staff.
• To be a clinical educator for undergraduate students on University placements, supervising, educating and measuring their performance against the standards set by the degree level qualification.
• To undertake CityCare's Holistic Worker Framework competencies.

Professional

• To work to your Code of Professional Conduct.
• To maintain a high standard of care to clients and carers including accurate and detailed documentation.
• To be responsible for your own Continuing Professional Development maintaining an up to date portfolio.
• To facilitate and carry out 1:1 and group education and training to colleagues and junior staff to improve knowledge and practice.
• To contribute to Clinical Governance agenda and apply Risk Management strategies.
• To contribute to implementation of service development and change as appropriate.

Organisational

• To support the Team Manager in implementing and evaluating targets and objectives to assist in the ongoing development of the whole service.
• To advise the Team Manager in relation to clinical needs of the client group.
• To take delegated responsibility for management duties as required.
• To ensure the health & safety of self and others at all times in accordance with Health & Safety legislation and City Care policy and procedures.
• To use information technology on a daily basis and participate in identified data collection and statistics and to maintain clear, concise and timely records in line with the service policy.
• To demonstrate flexibility, prioritise effectively and time manage self, supporting others to do the same. Be able to delegate appropriately.
• To participate in the Lone Worker Tracking procedure as applies to the team.
• To act as duty clinician for the process of referrals
• To undertake any other duties which may be reasonably required

Job description Job responsibilities Job PurposeTo work as required within the Urgent Community Response and Integrated reablement team, responding to health and social care referrals with the aim of preventing admission to hospital, supporting the Discharge to Assess pathways, and promoting independenceWorking as an autonomous practitioner you will undertake comprehensive assessments to identify the appropriate service for the clients referred.Completing profession specific, and holistic assessments and evaluation as required.As part of the multi-disciplinary team, planning and developing goal-focused reablement programmes for adults with a wide variety of complex physical and mental health needs, either in a community bed or in their own homes.Taking responsibility for continuing the ongoing development of high standards of clinical practice with an evidence-based focus.Working as an autonomous practitioner, supporting clinical triage to facilitate hospital discharges to a community bed or homeDimensionsThis post has no budgetary responsibility however the post holder is responsible for demonstrating cost consciousness.You may be required to work across different bases and community settings within Nottingham CityYou will be responsible for managing the triage caseload; You must have excellent interpersonal, organisational and communication skills, and be able to respond pragmatically to rapidly changing demands and circumstances.You will be required to participate actively in CityCares training requirements.You will supervise, educate and assess the competency of junior staff, support staff and students.Key ResponsibilitiesClinicalTo be professionally and legally responsible and accountable for all aspects of your work, including the management of clients in your care. To ensure a high standard of clinical care for the clients.To gain valid informed consent and to identify through assessment clients who lack capacity. To work within a legal framework with clients who lack the capacity to consent to treatment.To undertake advanced comprehensive assessment and evaluation of adults presenting with a wide variety of complex physical and mental health needs, utilising a high level of investigative and analytical skills.To be responsible for carrying a client caseload and to provide highly specialist clinical reasoning in assessing, devising and evaluating individualised rehabilitation programmes with clients.To be responsible for coordinating the safe and timely discharge process from a variety of community settings, including community beds.To risk assess, advise and where appropriate provide equipment including teaching clients / carers in its use.To provide highly specialist advice, education and mentorship to the other staff and colleagues within the Reablement team and other multi-professional teams around current best practice and evidence based practice regarding the clinical management of clients. To drive quality, clinical service improvement and clinical excellence.To be responsible for own continuing professional development keeping abreast of new trends and developments. Attend relevant conferences and training courses, supporting junior staff to do the same. Incorporate new developments into clinical practice.To participate in the supervision framework as a supervisee and a supervisor, including the appraisal process. To be able to set own objectives and evaluate own learning and that of more junior staff.To be a clinical educator for undergraduate students on University placements, supervising, educating and measuring their performance against the standards set by the degree level qualification.To undertake CityCare's Holistic Worker Framework competencies.ProfessionalTo work to your Code of Professional Conduct.To maintain a high standard of care to clients and carers including accurate and detailed documentation.To be responsible for your own Continuing Professional Development maintaining an up to date portfolio.To facilitate and carry out 1:1 and group education and training to colleagues and junior staff to improve knowledge and practice.To contribute to Clinical Governance agenda and apply Risk Management strategies.To contribute to implementation of service development and change as appropriate.OrganisationalTo support the Team Manager in implementing and evaluating targets and objectives to assist in the ongoing development of the whole service.To advise the Team Manager in relation to clinical needs of the client group.To take delegated responsibility for management duties as required.To ensure the health & safety of self and others at all times in accordance with Health & Safety legislation and City Care policy and procedures.To use information technology on a daily basis and participate in identified data collection and statistics and to maintain clear, concise and timely records in line with the service policy.To demonstrate flexibility, prioritise effectively and time manage self, supporting others to do the same. Be able to delegate appropriately.To participate in the Lone Worker Tracking procedure as applies to the team.To act as duty clinician for the process of referralsTo undertake any other duties which may be reasonably required

Person Specification

Knowledge and skills

Essential

• Knowledge and experience of a wide range of approaches in the management of complex long term conditions
• Models of supervision
• Evidence of continuing professional development based on best practice.
• Ability to carry out comprehensive assessments and the development and evaluation of treatment plans
• Ability to work independently and recognising own limitations
• Excellent communication skills
• Ability to relate well to all groups of people and to create and maintain effective working relationships.
• Prioritisations and time management skills
• Ability to assess and manage risk

Desirable

• Evidence of audit/organisational projects
• SystmOne and IT experience
• Advanced clinical reasoning skills
• Highly developed leadership skills

Experience

Essential

• Minimum of 2 years post graduate experience at Band 5
• Relevant experience of rehabilitation with adults
• Community experience
• Experience of supervising junior staff, unqualified staff and students
• Experience of managing change

Desirable

• Experience working within intermediate care services
• Experience of working with clients with mental health needs

Qualifications

Essential

• Occupational Therapy degree
• HCPC registered

Desirable

• Evidence of further professional development
• Leadership qualification

Special Requirements

Essential

• This post requires shift working between 8am-4pm, 12pm-8pm and 2pm-10pm 5 days per week including 1 weekend per month.

Person Specification Knowledge and skills Essential Knowledge and experience of a wide range of approaches in the management of complex long term conditions Models of supervision Evidence of continuing professional development based on best practice. Ability to carry out comprehensive assessments and the development and evaluation of treatment plans Ability to work independently and recognising own limitations Excellent communication skills Ability to relate well to all groups of people and to create and maintain effective working relationships. Prioritisations and time management skills Ability to assess and manage risk Desirable Evidence of audit/organisational projects SystmOne and IT experience Advanced clinical reasoning skills Highly developed leadership skills Experience Essential Minimum of 2 years post graduate experience at Band 5 Relevant experience of rehabilitation with adults Community experience Experience of supervising junior staff, unqualified staff and students Experience of managing change Desirable Experience working within intermediate care services Experience of working with clients with mental health needs Qualifications Essential Occupational Therapy degree HCPC registered Desirable Evidence of further professional development Leadership qualification Special Requirements Essential This post requires shift working between 8am-4pm, 12pm-8pm and 2pm-10pm 5 days per week including 1 weekend per month.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

Aspect House, Aspect Business Park

26 Bennerley Road

Bulwell

Nottinghamshire

NG6 8WR

United Kingdom

Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

Aspect House, Aspect Business Park

26 Bennerley Road

Bulwell

Nottinghamshire

NG6 8WR

United Kingdom

Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)

Job summary

**Previousapplicants need not apply**

Join our team

We are looking for an organised and compassionate Service Advisor to join our Single Point of Access team at Aspect House. You will help patients, carers and professionals access the right community services by managing calls, referrals, appointments and signposting.

What you will do

• Provide a helpful, professional telephone service.
• Provide a helpful, professional telephone service.
• Process referrals and appointments accurately.
• Work with health, social care and voluntary-sector colleagues.

What we are looking for

You will need strong administrative, telephone and communication skills, confidence using Microsoft Office, and the ability to remain calm, organised and accurate in a busy environment. An understanding of confidentiality and inclusive service delivery is essential.

Working with us

The role is based at Aspect House and includes shifts between 7am and 10pm, five days over seven days, including weekends and bank holidays. You will join a supportive, values-led organisation with learning and development opportunities.

The post holder will need to be available Monday-Sunday over a varied shift pattern: 08:00-16:00,10:00-18:00, 14:00-22:00.

Late shifts roughly 1 in 4. Weekends 1 in 3. Enhancements for working evenings after 20:00hrs, weekends & Bank Holidays under Agenda for Change Terms & Conditions

For any further information please contact Michelle Parsons on 07500 572454 or email [email protected].

Main duties of the job

As a Service Advisor within the Nottingham Health and Care Point Single Point of Access service, you will provide a professional first point of contact for patients, carers and health and social care professionals.

You will:

• Receive, assess and process referrals, ensuring that all required information is obtained and recorded accurately.
• Manage telephone calls, appointments, signposting and enquiries, including situations where callers may be distressed, confused or face communication barriers.
• Use SystmOne and other health and social care systems to create and update records, generate referrals, appointments, letters, text messages and reports.
• Work closely with community, acute, social care and voluntary-sector colleagues to support safe hospital discharge and help people access the right service at the right time.
• Prioritise a varied workload, use initiative and sound judgement, and maintain accuracy, confidentiality and excellent customer care in a busy environment.
• Keep knowledge of services and referral criteria up to date, contribute to audits and data collection, and support colleagues with relevant processes and procedures.

You will need excellent communication and administrative skills, a calm and supportive telephone manner, confidence using electronic systems, and the ability to organise your work effectively while contributing positively to the wider team.

Apply now and help us make a difference every day to the health and wellbeing of our communities.

About us

We are a provider of NHS Community Health Services, CityCare exists to support the health and wellbeing of all local people, working alongside other health and care partners to achieve this. We are a value driven, people business with a passion for excellence. Our vision and social purpose is to make a difference everyday to the health & wellbeing of our communities and our values of kindness, respect, trust and honesty lie at the heart of everything we do, guiding how we work together with partners and each other to consistently deliver high quality compassionate care. As a social enterprise we aim to add social value by investing in the future of our local communities and helping to make a difference in peoples lives.

CityCare value the benefits of a diverse and inclusive workforce. We encourage applications from candidates who identify as disabled, LGBT+ or from a Black, Asian or Minority Ethnic (BAME) background, as they are currently under-represented within our organisation.

We are proud to be a forces-friendly organisation and are dedicated to supporting Veterans, Service Leavers, Reservists, and military spouses/partners. We value the unique skills and contributions you bring.

CityCare is an equal opportunities employer. We are positive about employing people with disabilities. If you require your application in a different format please contact People Services on [email protected] . CityCare is committed to the protection of vulnerable adults and children.

Details

Date posted

20 October 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year

Contract

Permanent

Working pattern

Full-time

Reference number

B9826-PACD-6589

Job locations

Aspect House, Aspect Business Park

26 Bennerley Road

Bulwell

Nottinghamshire

NG6 8WR

United Kingdom

Job description

Job responsibilities

Job Purpose

• To assist in the delivery of an efficient and effective referral service for adults, navigating various electronic databases across Health and Social Services including the Urgent Community Response Team.
• To provide an excellent, high-quality service to all customers using Single Point of Access (SPA) hosted by Nottingham City Care Partnership.
• To work within a busy administration team environment and to facilitate and administer referral management, appointment booking & signposting function on behalf of majority of City Care Services, including specialist services.
• To possess a high standard of customer care principles and aim to achieve positive stakeholder experience from all that use the SPA service.
• To work in collaboration with City Care services, stakeholders & Social care to support the aim for patients to get the right care from the right person at the right time in the right place.
• Have a good understanding of the variety of services that are available to assist referrers in meeting an individuals needs. This will include triaging and signposting clients to other services. This includes the monitoring and tracking of patients being discharged into Integrated care services.
• To multi-task a variation of calls, including clinical calls for City Cares Community Nursing patients. This involves prioritising calls & making judgments based on the information provided by the patient/carer/Health Professional & tools within SystmOne

Dimensions

• To ensure that the team member is aware of their own role and any new information for cover arrangements
• To actively participate in CityCare mandatory and role relevant individual and team training

Key Responsibilities

• To act as a single point of contact for the management of referrals and appointments to services hosted by Nottingham CityCare Partnership from Adults, Childrens & Specialist Services, including Urgent Community Response and hospital discharge.
• To coordinate with community-based health and social care teams/services to enable a citizens discharge to take place safely and appropriately back to the community once identified as medically stable to leave hospital by the hospital-based care coordination team.
• To support & manage calls which may include information receiving or giving, or dealing with situations where the caller is confused, distressed or angry, or where communication may be a barrier.
• To accurately input and update new and existing referrals using various databases, including the PCTs SystmOne, NOTIS, Care Centric & Nottingham Health Care Point portal and other systems. To be responsible for running reports and data collection, to inform commissioning services and the provider business unit. This will also contribute to generating & processing referrals, appointments, letters & SMS messages
• To receive, process and manage referrals to the SPA service, being efficient, informative and helpful to stakeholders.
• To take ownership of the patients referral to ensure all required clinical
• information is obtained, using own judgment where the information provided is not immediately apparent.
• To have an understanding and knowledge of the variety of relevant services and their referral criteria available within Health and Social Care to enable appropriate advice and guidance to be given to referrers, and to ensure this information is kept up to date.
• Assist in the development and maintenance of databases, including Excel and organisation specific systems, ensuring that data is collected, recorded and take part on analysing data as appropriate.
• To be aware of and appreciate the range of barriers to communication that exist, whether these be due to disability, cultural perspective, language or comprehension and to be able to respond in a supportive, empathetic and courteous manner when answering telephone calls from referrers/ clients/ carers.
• To adhere to policies, procedures & guides within NHCP, assisting with the provision of audits for monitoring & training.
• To plan/organise work using own initiative, whilst being able to work as a valuable member of a team.
• To undertake any additional duties as appropriate and delegated by the manager.

Job description Job responsibilities Job PurposeTo assist in the delivery of an efficient and effective referral service for adults, navigating various electronic databases across Health and Social Services including the Urgent Community Response Team.To provide an excellent, high-quality service to all customers using Single Point of Access (SPA) hosted by Nottingham City Care Partnership.To work within a busy administration team environment and to facilitate and administer referral management, appointment booking & signposting function on behalf of majority of City Care Services, including specialist services.To possess a high standard of customer care principles and aim to achieve positive stakeholder experience from all that use the SPA service. To work in collaboration with City Care services, stakeholders & Social care to support the aim for patients to get the right care from the right person at the right time in the right place.Have a good understanding of the variety of services that are available to assist referrers in meeting an individuals needs. This will include triaging and signposting clients to other services. This includes the monitoring and tracking of patients being discharged into Integrated care services.To multi-task a variation of calls, including clinical calls for City Cares Community Nursing patients. This involves prioritising calls & making judgments based on the information provided by the patient/carer/Health Professional & tools within SystmOneDimensionsTo ensure that the team member is aware of their own role and any new information for cover arrangementsTo actively participate in CityCare mandatory and role relevant individual and team trainingKey ResponsibilitiesTo act as a single point of contact for the management of referrals and appointments to services hosted by Nottingham CityCare Partnership from Adults, Childrens & Specialist Services, including Urgent Community Response and hospital discharge.To coordinate with community-based health and social care teams/services to enable a citizens discharge to take place safely and appropriately back to the community once identified as medically stable to leave hospital by the hospital-based care coordination team.To support & manage calls which may include information receiving or giving, or dealing with situations where the caller is confused, distressed or angry, or where communication may be a barrier.To accurately input and update new and existing referrals using various databases, including the PCTs SystmOne, NOTIS, Care Centric & Nottingham Health Care Point portal and other systems. To be responsible for running reports and data collection, to inform commissioning services and the provider business unit. This will also contribute to generating & processing referrals, appointments, letters & SMS messagesTo receive, process and manage referrals to the SPA service, being efficient, informative and helpful to stakeholders.To take ownership of the patients referral to ensure all required clinicalinformation is obtained, using own judgment where the information provided is not immediately apparent.To have an understanding and knowledge of the variety of relevant services and their referral criteria available within Health and Social Care to enable appropriate advice and guidance to be given to referrers, and to ensure this information is kept up to date.Assist in the development and maintenance of databases, including Excel and organisation specific systems, ensuring that data is collected, recorded and take part on analysing data as appropriate.To be aware of and appreciate the range of barriers to communication that exist, whether these be due to disability, cultural perspective, language or comprehension and to be able to respond in a supportive, empathetic and courteous manner when answering telephone calls from referrers/ clients/ carers.To adhere to policies, procedures & guides within NHCP, assisting with the provision of audits for monitoring & training.To plan/organise work using own initiative, whilst being able to work as a valuable member of a team.To undertake any additional duties as appropriate and delegated by the manager.

Person Specification

Experience

Essential

• Proven administration experience
• Proven administrative experience, specifically telephone-based work
• Leadership & Development qualities, including supervision of staff
• Strong communication skills

Desirable

• Good working knowledge of SystmOne
• Experience of supervising and training others on admin processes and procedures

Qualifications

Essential

• Educated to GCSE level or equivalent
• RSA III or equivalent working experience
• knowledge of Microsoft Office to include Outlook/ Word and Excel

Desirable

• Educated to A-Level or equivalent
• ECDL qualification
• Customer Service
• Working knowledge of Excel and the management of data bases.

Knowledge and skills

Essential

• Understanding of confidentiality/ Data Protection.
• Knowledge of customer relations and an understanding of cultural issues.
• Excellent communication skills both written and verbal.
• Excellent telephone manner
• Excellent interpersonal skills.
• Ability to effectively prioritise and organise own workload to meet deadlines.
• Advanced keyboard skills.
• Able to communicate effectively with customers when in distress.
• Able to work effectively as part of a team.
• Train others on own role and procedures.
• Ability to act on own initiative and work unsupervised.

Special Requirements

Essential

• Ability to be flexible over hours worked within contracted hours to meet the needs of the service
• Ability to work out of hours
• To participate in and fulfil the requirements of the Directors on-call arrangements.

Person Specification Experience Essential Proven administration experience Proven administrative experience, specifically telephone-based work Leadership & Development qualities, including supervision of staff Strong communication skills Desirable Good working knowledge of SystmOne Experience of supervising and training others on admin processes and procedures Qualifications Essential Educated to GCSE level or equivalent RSA III or equivalent working experience knowledge of Microsoft Office to include Outlook/ Word and Excel Desirable Educated to A-Level or equivalent ECDL qualification Customer Service Working knowledge of Excel and the management of data bases. Knowledge and skills Essential Understanding of confidentiality/ Data Protection. Knowledge of customer relations and an understanding of cultural issues. Excellent communication skills both written and verbal. Excellent telephone manner Excellent interpersonal skills. Ability to effectively prioritise and organise own workload to meet deadlines. Advanced keyboard skills. Able to communicate effectively with customers when in distress. Able to work effectively as part of a team. Train others on own role and procedures. Ability to act on own initiative and work unsupervised. Special Requirements Essential Ability to be flexible over hours worked within contracted hours to meet the needs of the service Ability to work out of hours To participate in and fulfil the requirements of the Directors on-call arrangements.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

Aspect House, Aspect Business Park

26 Bennerley Road

Bulwell

Nottinghamshire

NG6 8WR

United Kingdom

Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

Aspect House, Aspect Business Park

26 Bennerley Road

Bulwell

Nottinghamshire

NG6 8WR

United Kingdom

Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)

Job summary

The Integrated Care Homes Service is looking for Band 6 RMNs to join the Dementia Outreach Element (DOT) of the service.

As a Registered Mental Health Nurse, you will be working across Nottingham City, providing support and care to people with highly complex dementia needs, and health problems living in care homes. The services overarching aim is to ensure that care home residents and staff have an improved experience through high quality care and access to familiar health professionals with the skills to meet their needs. DOT provide advice, education and training to care home staff.

As an experienced RMN, you will be required to have a wide range of clinical knowledge, experience and skills to undertake specialist mental health assessments and contribute to multi-disciplinary treatment planning. Whilst working as an autonomous practitioner using your own initiative.

It is essential that candidates have post registration experience in mental health, community working, and an understanding of the needs of people with dementia in care homes is desirable.

You will work alongside community nurses, specialist nurses, rehabilitation staff and advocacy. Mental health colleagues include Occupational Therapists, Physiotherapists, Assistant Practitioners. Along with access to dedicated sessions by 2 Consultant Psychiatrists from Nottinghamshire Healthcare Trust, enabling links and support from mental healthcare professionals.

Main duties of the job

As a RMN you will be a caseload holder of patients with dementia, living in care homes and will be responsible for providing advice, support and guidance to the staff employed in these. You will also case manage clients in receipt of fully funded continuing NHS Healthcare, funded by Nottingham City ICB and living in care homes in Nottingham, Nottinghamshire, and Erewash.

You will be responsible for continuing the on-going development of high standards of clinical practice and expertise, contributing to the implementation of specific changes to practice and service protocols and making a professional contribution to the work of a multi-disciplinary team.

The service plays a key role in providing support to care home staff, enabling them to deliver optimal care to their residents. This includes delivering training and education sessions to staff within the care home setting to upskill and empower them to deliver optimal care to their residents.

About us

We are a provider of NHS Community Health Services, CityCare exists to support the health and wellbeing of all local people, working alongside other health and care partners to achieve this. We are a value driven, people business with a passion for excellence. Our vision and social purpose is to make a difference everyday to the health & wellbeing of our communities and our values of kindness, respect, trust and honesty lie at the heart of everything we do, guiding how we work together with partners and each other to consistently deliver high quality compassionate care. As a social enterprise we aim to add social value by investing in the future of our local communities and helping to make a difference in peoples lives.

CityCare value the benefits of a diverse and inclusive workforce. We encourage applications from candidates who identify as disabled, LGBT+ or from a Black, Asian or Minority Ethnic (BAME) background, as they are currently under-represented within our organisation.

We are proud to be a forces-friendly organisation and are dedicated to supporting Veterans, Service Leavers, Reservists, and military spouses/partners. We value the unique skills and contributions you bring.

CityCare is an equal opportunities employer. We are positive about employing people with disabilities. If you require your application in a different format please contact People Services on [email protected] . CityCare is committed to the protection of vulnerable adults and children.

Details

Date posted

20 October 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,959 to £48,117 a year

Contract

Permanent

Working pattern

Full-time

Reference number

B9826-PANF-6588

Job locations

Aspect House, Aspect Business Park/Citywide

26 Bennerley Road

Bulwell

Nottinghamshire

NG6 8WR

United Kingdom

Job description

Job responsibilities

Job Purpose

To be part of a specialist Dementia Outreach Team, within the Integrated Care Homes Service, for clients with dementia in residential/nursing care, by providing specialist nursing/health advice, treatment and teaching/education as appropriate.

To act as care co-ordinator to clients. To assess/review/monitor clients with a diagnosis of dementia living in nursing and residential homes.

To maintain records as an autonomous practitioner.

To be responsible for continuing the ongoing development of high standards of clinical practice and expertise within the service contributing to implementation of specific changes to practice and service protocols and making a professional contribution to the work of a multi-disciplinary team.

To advise and support care home staff in maintaining a residents wellbeing and engagement despite.

To manage/care coordinate a caseload of patients, and will provide advice, education and teaching sessions to providers of residential/nursing care.

Dimensions

To be part of a multi-disciplinary Integrated Care Homes Service, responsible for the delivery of specialist support to older people with dementia and their carers in residential/nursing homes during times of crisis or difficulty, with the emphasis on improving quality of life and mental wellbeing.

To supervise less experienced clinical staff, support staff and students working with the Post Holder. To supervise, educate and assess the performance of students as required ensuring the standard of practice and teaching meets the standards set by the degree level qualification.

To increase the capacity, confidence, competence and willingness of partner organisations to provide the right level of care to this vulnerable client group and by doing so increase standards of care, improve quality of life, increase independence and choice.

Key Responsibilities

Clinical

• To provide comprehensive healthcare input for clients referred to the service, including prioritisation, assessment, planning, advice, treatment, evaluation and discharge.
• To accept clinical responsibility for a designated caseload of clients and to organise this effectively with regard to clinical priorities and use of time.
• To appropriately delegate and supervise duties to unqualified members of staff using agreed protocols.
• To undertake initial assessments and care-co-ordinator responsibilities as part of the Outreach Team.
• To monitor and review medication where appropriate.
• To case manage clients in receipt of fully funded continuing healthcare funded by Nottingham City CCG.
• To support patients on long term discharge to residential/nursing homes and to support clients/families through this transition.
• To be professionally and legally responsible and accountable for all aspects of your work, including the management of clients in your care. To ensure a high standard of clinical care for the clients and support more junior staff to do likewise.
• To determine by assessment and liaison with other relevant agencies the advice, education and treatment requirements of each client. This may include dealing with complex and conflicting opinions within the multi-disciplinary multi-agency team.
• To provide highly specialised advice, teaching and training to other members of the Integrated Team regarding the management of clients with problems related to dementia.
• To train, supervise and manage more junior staff, support staff and students. To supervise, educate and assess the performance students as required ensuring the standard of practice and teaching meets the standards set by the degree level qualification.
• To provide education/teaching to residential and nursing homes relating to dementia care across a range of healthcare needs.
• To have the ability to gain valid informed consent and to identify through assessment clients who lack capacity and work within a legal framework with clients who lack the capacity to consent to treatment.
• To work as a lone practitioner with supervision from the clinical lead, the Team Manager will also provide support as required.
• To provide spontaneous and planned advice, teaching and instruction to clients, carers and other professionals to ensure a consistent approach to client care.
• To assist the Clinical Lead in identifying, writing and agreeing protocols as required.

Professional

• To participate in the development of good practice within Nottingham CityCare Partnership CIC under the guidance of the Clinical Lead.
• To demonstrate a commitment to evidence-based practice
• To be responsible for own Continuing Professional Development under the supervision of the clinical lead, keeping abreast of new trends and developments, incorporating them into your work as necessary. Attend relevant conferences and internal/external training courses. Support more junior staff to do likewise.
• To maintain a high level of standards and work to the NMC Code of Professional Conduct.
• To actively participate in the services training strategy, including in-service training, Trust and multi-agency training. To participate by attendance and presentation at staff meetings, tutorials and training sessions.
• To demonstrate a sound understanding of Clinical Governance and Risk Management and apply to the work situation.
• To assist with development and participation in the teams audit projects, evidence based practice projects and outcome measures, either individually or with other senior therapists. To make recommendations for change.
• To participate in the staff appraisal scheme and Personal Development plans as both appraiser and appraise.

Organisational

• To support the Team Manager in implementing targets and objectives to assist in the ongoing development of the service. To participate in service evaluation and advice on the service needs of the client population.
• To be responsible for management duties when requested by senior staff
• To liaise effectively with other professionals and agencies to enhance rehabilitation within the boundaries of Nottingham CityCare Partnership CIC
• To assist the day-to-day delivery of the dementia outreach service including prioritisation of support staff duties. Also organising own diary and time management.
• To ensure the health and safety of staff and clients at all times in accordance with Health & Safety Legislation and Organisational Policy and Procedures. To adhere to all other Organisational Policies and Procedures.
• To attend team meetings and meetings with other agencies as required.
• To use information technology on a daily basis and participate in identified data collection and statistics and to maintain clear, concise and timely records in line with the service policy.
• To actively participate in Lone Worker Tracking procedures.
• To have and promote a positive attitude to change and change management.
• To play an active role in supporting and facilitating change where appropriate.
• To undertake any other duties which may be reasonably required.

Job description Job responsibilities Job PurposeTo be part of a specialist Dementia Outreach Team, within the Integrated Care Homes Service, for clients with dementia in residential/nursing care, by providing specialist nursing/health advice, treatment and teaching/education as appropriate.To act as care co-ordinator to clients. To assess/review/monitor clients with a diagnosis of dementia living in nursing and residential homes.To maintain records as an autonomous practitioner.To be responsible for continuing the ongoing development of high standards of clinical practice and expertise within the service contributing to implementation of specific changes to practice and service protocols and making a professional contribution to the work of a multi-disciplinary team.To advise and support care home staff in maintaining a residents wellbeing and engagement despite. To manage/care coordinate a caseload of patients, and will provide advice, education and teaching sessions to providers of residential/nursing care.DimensionsTo be part of a multi-disciplinary Integrated Care Homes Service, responsible for the delivery of specialist support to older people with dementia and their carers in residential/nursing homes during times of crisis or difficulty, with the emphasis on improving quality of life and mental wellbeing. To supervise less experienced clinical staff, support staff and students working with the Post Holder. To supervise, educate and assess the performance of students as required ensuring the standard of practice and teaching meets the standards set by the degree level qualification. To increase the capacity, confidence, competence and willingness of partner organisations to provide the right level of care to this vulnerable client group and by doing so increase standards of care, improve quality of life, increase independence and choice.Key ResponsibilitiesClinicalTo provide comprehensive healthcare input for clients referred to the service, including prioritisation, assessment, planning, advice, treatment, evaluation and discharge. To accept clinical responsibility for a designated caseload of clients and to organise this effectively with regard to clinical priorities and use of time.To appropriately delegate and supervise duties to unqualified members of staff using agreed protocols. To undertake initial assessments and care-co-ordinator responsibilities as part of the Outreach Team.To monitor and review medication where appropriate.To case manage clients in receipt of fully funded continuing healthcare funded by Nottingham City CCG.To support patients on long term discharge to residential/nursing homes and to support clients/families through this transition.To be professionally and legally responsible and accountable for all aspects of your work, including the management of clients in your care. To ensure a high standard of clinical care for the clients and support more junior staff to do likewise.To determine by assessment and liaison with other relevant agencies the advice, education and treatment requirements of each client. This may include dealing with complex and conflicting opinions within the multi-disciplinary multi-agency team.To provide highly specialised advice, teaching and training to other members of the Integrated Team regarding the management of clients with problems related to dementia.To train, supervise and manage more junior staff, support staff and students. To supervise, educate and assess the performance students as required ensuring the standard of practice and teaching meets the standards set by the degree level qualification.To provide education/teaching to residential and nursing homes relating to dementia care across a range of healthcare needs.To have the ability to gain valid informed consent and to identify through assessment clients who lack capacity and work within a legal framework with clients who lack the capacity to consent to treatment.To work as a lone practitioner with supervision from the clinical lead, the Team Manager will also provide support as required. To provide spontaneous and planned advice, teaching and instruction to clients, carers and other professionals to ensure a consistent approach to client care.To assist the Clinical Lead in identifying, writing and agreeing protocols as required. ProfessionalTo participate in the development of good practice within Nottingham CityCare Partnership CIC under the guidance of the Clinical Lead.To demonstrate a commitment to evidence-based practiceTo be responsible for own Continuing Professional Development under the supervision of the clinical lead, keeping abreast of new trends and developments, incorporating them into your work as necessary. Attend relevant conferences and internal/external training courses. Support more junior staff to do likewise.To maintain a high level of standards and work to the NMC Code of Professional Conduct.To actively participate in the services training strategy, including in-service training, Trust and multi-agency training. To participate by attendance and presentation at staff meetings, tutorials and training sessions. To demonstrate a sound understanding of Clinical Governance and Risk Management and apply to the work situation.To assist with development and participation in the teams audit projects, evidence based practice projects and outcome measures, either individually or with other senior therapists. To make recommendations for change.To participate in the staff appraisal scheme and Personal Development plans as both appraiser and appraise.OrganisationalTo support the Team Manager in implementing targets and objectives to assist in the ongoing development of the service. To participate in service evaluation and advice on the service needs of the client population.To be responsible for management duties when requested by senior staffTo liaise effectively with other professionals and agencies to enhance rehabilitation within the boundaries of Nottingham CityCare Partnership CICTo assist the day-to-day delivery of the dementia outreach service including prioritisation of support staff duties. Also organising own diary and time management.To ensure the health and safety of staff and clients at all times in accordance with Health & Safety Legislation and Organisational Policy and Procedures. To adhere to all other Organisational Policies and Procedures.To attend team meetings and meetings with other agencies as required.To use information technology on a daily basis and participate in identified data collection and statistics and to maintain clear, concise and timely records in line with the service policy.To actively participate in Lone Worker Tracking procedures.To have and promote a positive attitude to change and change management.To play an active role in supporting and facilitating change where appropriate.To undertake any other duties which may be reasonably required.

Person Specification

Additional Criteria

Essential

• Ability to be flexible over hours worked within contracted hours to meet the needs of the service
• Ability to work out of hours
• Full driving licence and the ability to travel between locations.
• All appointments are subject to satisfactory occupational health clearance.

Qualifications

Essential

• RMN with NHS experience
• Level 1 on the NMC register
• Post registration mental health experience
• Mentorship Qualification

Desirable

• NMP
• Community experience

Experience

Essential

• Experience of working with patients with complex dementia needs.
• Experience of team working and caseload management
• Evidence of good interpersonal and leadership skills
• Ability to work within a culturally diverse population

Desirable

• Postgraduate experience in a primary care setting.

Skills & Attributes

Essential

• Up to date general clinical knowledge and continuous professional development
• Effective advanced communication skills, verbal and non-verbal.
• Experience of supervising and supporting health professionals including delivering teaching sessions
• Ability to work as an autonomous practitioner working under pressure in a quickly changing environment
• Evidence of working with external agencies, including care homes and networking skills
• Good Time management skills
• Flexibility to fit in with the needs of the service
• To work as part of a team

Desirable

• Development of services to meet community needs
• Knowledge or experience of audit, evaluation and research related to Regional and National policies

Person Specification Additional Criteria Essential Ability to be flexible over hours worked within contracted hours to meet the needs of the service Ability to work out of hours Full driving licence and the ability to travel between locations. All appointments are subject to satisfactory occupational health clearance. Qualifications Essential RMN with NHS experience Level 1 on the NMC register Post registration mental health experience Mentorship Qualification Desirable NMP Community experience Experience Essential Experience of working with patients with complex dementia needs. Experience of team working and caseload management Evidence of good interpersonal and leadership skills Ability to work within a culturally diverse population Desirable Postgraduate experience in a primary care setting. Skills & Attributes Essential Up to date general clinical knowledge and continuous professional development Effective advanced communication skills, verbal and non-verbal. Experience of supervising and supporting health professionals including delivering teaching sessions Ability to work as an autonomous practitioner working under pressure in a quickly changing environment Evidence of working with external agencies, including care homes and networking skills Good Time management skills Flexibility to fit in with the needs of the service To work as part of a team Desirable Development of services to meet community needs Knowledge or experience of audit, evaluation and research related to Regional and National policies

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

Aspect House, Aspect Business Park/Citywide

26 Bennerley Road

Bulwell

Nottinghamshire

NG6 8WR

United Kingdom

Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

Aspect House, Aspect Business Park/Citywide

26 Bennerley Road

Bulwell

Nottinghamshire

NG6 8WR

United Kingdom

Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)

Job summary

Join Nottingham CityCare Partnership as a Bank Administrator and play a vital role in supporting the health and wellbeing of our local communities. In this flexible, team-based position, you'll provide essential administrative support to managers and colleagues, ensuring the smooth running of our services across Nottingham.

You'll be the welcoming face and voice for patients, clients, and visitors, handling queries, managing appointments, and keeping our receptions or teams organised.

We're looking for someone with proven admin experience, strong IT skills, and a genuine commitment to our values of kindness, respect, trust, and honesty.

If you thrive in a dynamic environment, enjoy working collaboratively, and want to make a real difference every day, CityCare offers a rewarding opportunity to grow your career while helping to improve lives in your community.

Please note we may close the advert early should we receive a large number of applications.

Main duties of the job

As a Bank Administrator, you will be the first point of contact for visitors and callers, ensuring everyone receives a warm and professional welcome. Your day will be varied managing appointments, supporting managers, handling sensitive information, and keeping records accurate and up to date.

You'll need to be organised, adaptable, and able to prioritise tasks in a busy environment. Strong IT skills, especially in Microsoft Office, are essential, as is the ability to communicate clearly with people at all levels.

If you're a team player who thrives on helping others, can stay calm under pressure, and are committed to delivering excellent service, you'll find this role both rewarding and impactful.

About us

We are a provider of NHS Community Health Services, CityCare exists to support the health and wellbeing of all local people, working alongside other health and care partners to achieve this. We are a value driven, people business with a passion for excellence. Our vision and social purpose is to make a difference everyday to the health & wellbeing of our communities and our values of kindness, respect, trust and honesty lie at the heart of everything we do, guiding how we work together with partners and each other to consistently deliver high quality compassionate care. As a social enterprise we aim to add social value by investing in the future of our local communities and helping to make a difference in peoples lives.

CityCare value the benefits of a diverse and inclusive workforce. We encourage applications from candidates who identify as disabled, LGBT+ or from a Black, Asian or Minority Ethnic (BAME) background, as they are currently under-represented within our organisation.

We are proud to be a forces-friendly organisation and are dedicated to supporting Veterans, Service Leavers, Reservists, and military spouses/partners. We value the unique skills and contributions you bring.

CityCare is an equal opportunities employer. We are positive about employing people with disabilities. If you require your application in a different format please contact People Services on 0115 8839418. CityCare is committed to the protection of vulnerable adults and children.

Details

Date posted

19 October 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year Pro Rata for Part Time

Contract

Bank

Working pattern

Part-time, Flexible working

Reference number

B9826-BHCB-6587

Job locations

Aspect House (City Wide)

Aspect Business Park, 26 Bennerley Road

Bulwell

Nottinghamshire

NG6 8WR

United Kingdom

Job description

Job responsibilities

• To provide full administrative support to Managers within Nottingham CityCare Partnership
• Work effectively as part of an administration team.

Dimensions

• Ensure team members are aware of own role and any new information for cover arrangements.
• To actively participate in Nottingham CityCare Partnership mandatory trainingand team specific training.

Key Responsibilities

• To provide a reception service for all callers and visitors to the centre, dealing with and resolving face to face and telephone queries and passing messages and other information appropriately.
• To undertake general clerical duties including but not limited to the collection and distribution of mail, bookings of appointments for clinical sessions, maintaining diaries and follow up procedures.
• To provide full administrative support to the Managers on a day to day basis.
• To have a good working knowledge of Microsoft outlook.
• To have a good working knowledge and experience of Microsoft Office in particular Microsoft Word to produce letters documents to RSA III or equivalent standard and Microsoft Access for developing in house databases.
• To be responsible for answering and fielding telephone calls appropriately from a wide variety of sources where there may be barriers to understanding.
• To be responsible for answering and fielding telephone calls appropriately from a wide variety of sources where there may be barriers to understanding.
• To record telephone messages in writing and act promptly if urgent responses are needed.
• To accurately collate and input data and produce statistics as and when required.
• To maintain diaries, make appointments, arrange meetings etc., as and when required.
• To undertake general office procedures including photocopying, filing and the distribution of mail as required.
• To implement and update office systems/procedures as required, in collaboration with the team.
• To provide administration support for the recruitment process as and when required.
• To work effectively as part of a team to provide cover for other administration staff when required and to be flexible regarding working hours to meet the needs of the service.
• To be customer focused on behalf of Nottingham CityCare Partnership and ensure that the reception staff are welcoming and helpful to patients, clients and contractors.
• Bank to be available at short notice to meet the needs of the service for all services within CityCare.

Job description Job responsibilities To provide full administrative support to Managers within Nottingham CityCare PartnershipWork effectively as part of an administration team.DimensionsEnsure team members are aware of own role and any new information for cover arrangements.To actively participate in Nottingham CityCare Partnership mandatory trainingand team specific training.Key ResponsibilitiesTo provide a reception service for all callers and visitors to the centre, dealing with and resolving face to face and telephone queries and passing messages and other information appropriately.To undertake general clerical duties including but not limited to the collection and distribution of mail, bookings of appointments for clinical sessions, maintaining diaries and follow up procedures.To provide full administrative support to the Managers on a day to day basis.To have a good working knowledge of Microsoft outlook. To have a good working knowledge and experience of Microsoft Office in particular Microsoft Word to produce letters documents to RSA III or equivalent standard and Microsoft Access for developing in house databases.To be responsible for answering and fielding telephone calls appropriately from a wide variety of sources where there may be barriers to understanding.To be responsible for answering and fielding telephone calls appropriately from a wide variety of sources where there may be barriers to understanding.To record telephone messages in writing and act promptly if urgent responses are needed.To accurately collate and input data and produce statistics as and when required.To maintain diaries, make appointments, arrange meetings etc., as and when required.To undertake general office procedures including photocopying, filing and the distribution of mail as required.To implement and update office systems/procedures as required, in collaboration with the team.To provide administration support for the recruitment process as and when required.To work effectively as part of a team to provide cover for other administration staff when required and to be flexible regarding working hours to meet the needs of the service.To be customer focused on behalf of Nottingham CityCare Partnership and ensure that the reception staff are welcoming and helpful to patients, clients and contractors.Bank to be available at short notice to meet the needs of the service for all services within CityCare.

Person Specification

Qualifications

Essential

• Tell us about your experience using Microsoft Office products. Please include examples of work you've completed using Outlook, Word and Excel.

Experience

Essential

• Tell us about your previous administrative experience. Please include examples of work and evidence your organisational and record keeping skills.

Knowledge and skills

Essential

• Tell us about your experience of dealing with sensitive or confidential information.
• Tell us about your experience of health, safety and security in the workplace.
• Tell us about a time when youve used your communication skills when working as part of a team (this could in work or at school/college/university)

Flexibility

Essential

• As part of this role, we are looking to provide flexible hours please tell us about your preferred working patterns (e.g. can you be flexible Monday to Friday 9am - 5pm at all times or are you looking for work during school/college/university term times)
• You may be required to travel between locations, please tell us about your ability to travel across Nottingham city.

Person Specification Qualifications Essential Tell us about your experience using Microsoft Office products. Please include examples of work you've completed using Outlook, Word and Excel. Experience Essential Tell us about your previous administrative experience. Please include examples of work and evidence your organisational and record keeping skills. Knowledge and skills Essential Tell us about your experience of dealing with sensitive or confidential information. Tell us about your experience of health, safety and security in the workplace. Tell us about a time when youve used your communication skills when working as part of a team (this could in work or at school/college/university) Flexibility Essential As part of this role, we are looking to provide flexible hours please tell us about your preferred working patterns (e.g. can you be flexible Monday to Friday 9am - 5pm at all times or are you looking for work during school/college/university term times) You may be required to travel between locations, please tell us about your ability to travel across Nottingham city.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

Aspect House (City Wide)

Aspect Business Park, 26 Bennerley Road

Bulwell

Nottinghamshire

NG6 8WR

United Kingdom

Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

Aspect House (City Wide)

Aspect Business Park, 26 Bennerley Road

Bulwell

Nottinghamshire

NG6 8WR

United Kingdom

Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)

Job summary

An exciting opportunity has arisen for a safeguarding secretary to work in Nottingham CityCares Safeguarding Team.

The post will provide the successful candidate with the opportunity to work within the safeguarding team providing secretarial support to all aspects of the team, including, Safeguarding Children, Safeguarding Adults, Domestic Abuse and MASH (Multi-agency safeguarding hub).

This is a permanent 30 hour per week role - working 4 days a week, with a working pattern of Monday Friday 9-5. Other working patterns will be considered.

Main duties of the job

As Safeguarding Secretary, you will provide comprehensive and confidential administrative support to the Safeguarding Team across Safeguarding Children, Safeguarding Adults, Domestic Abuse, MASH and MARAC. You will act as a first point of contact for the teams advice line, gathering key information, prioritising enquiries and ensuring messages are directed promptly to the appropriate professional. Using systems including SystmOne and ECINS, you will accurately record information, maintain secure records, databases and spreadsheets, and support timely activity reporting. You will produce high-quality correspondence and complex reports, often to demanding deadlines, and organise meetings and events, including preparing agendas, taking accurate minutes and coordinating rooms and refreshments. The role also includes complex diary and email management, maintaining staff-tracking arrangements, ordering stationery, handling mail and supporting recruitment and induction activity. You will work flexibly, sometimes autonomously, provide cover for the other Safeguarding Secretary and manage sensitive or distressing information with discretion. Strong organisation, communication, accuracy and the ability to prioritise competing demands are essential.

About us

We are a provider of NHS Community Health Services, CityCare exists to support the health and wellbeing of all local people, working alongside other health and care partners to achieve this. We are a value driven, people business with a passion for excellence. Our vision and social purpose is to make a difference everyday to the health & wellbeing of our communities and our values of kindness, respect, trust and honesty lie at the heart of everything we do, guiding how we work together with partners and each other to consistently deliver high quality compassionate care. As a social enterprise we aim to add social value by investing in the future of our local communities and helping to make a difference in peoples lives.

CityCare value the benefits of a diverse and inclusive workforce. We encourage applications from candidates who identify as disabled, LGBT+ or from a Black, Asian or Minority Ethnic (BAME) background, as they are currently under-represented within our organisation.

We are proud to be a forces-friendly organisation and are dedicated to supporting Veterans, Service Leavers, Reservists, and military spouses/partners. We value the unique skills and contributions you bring.

CityCare is an equal opportunities employer. We are positive about employing people with disabilities. If you require your application in a different format please contact People Services on [email protected] . CityCare is committed to the protection of vulnerable adults and children.

Details

Date posted

16 October 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year Pro rata for part time

Contract

Permanent

Working pattern

Part-time

Reference number

B9826-PACC-6582

Job locations

Meadows Health Centre

1 Bridgway Centre

Nottingham

NG2 2JG

United Kingdom

Job description

Job responsibilities

Job Purpose

To provide a comprehensive secretarial/administrative support service to the City Care Safeguarding Team.

The Safeguarding Team sits in corporate services under the Director of Nursing and includes adult safeguarding, metal capacity, domestic abuse, the Multi-Agency Safeguarding Hub (MASH).

Duties include planning/organising, liaising with and sharing complex information with internal and external staff and stakeholders, through email, SystmOne and telephone.

To provide administrative support to the Multi Agency Risk Assessment Conference (MARAC), Multi Agency Safeguarding Hub (MASH) where appropriate. The role includes general office management and coordination of diaries.

The post holder will work with the Safeguarding Team Administrator and will take the lead in coordinating administrative duties and responsibilities to support the Safeguarding Service.

Key Responsibilites

• Provide and coordinate secretarial/administrative support to Safeguarding Team
• Use office and clinical systems (namely SystmOne and ECINS) for recording of information and complete documentation in accordance with City Care templates
• Assist with development and implementation of alternative administrative systems and procedures (manual and electronic)
• Maintain databases and spreadsheets to enable accurate data and team activity reporting
• Provide an efficient typing service ensuring that all work generated is accurate, of a high standard and achieved within agreed timescales
• Organise and prepare for meetings and events including room booking and refreshments
• Generate agendas and take minutes of meetings
• Receive incoming and initiate outgoing telephone calls to facilitate timely and appropriate communication.
• Be the first point of contact for the Safeguarding Teams advice line, obtaining key information, prioritising calls and disseminating these calls to the safeguarding team.
• Operate an effective message taking facility and forward to relevant staff in a timely manner.
• Financial/budgetary responsibility by way of ordering stock/stationery and safe use of equipment.
• Complex Diary management for the team, so that time is used efficiently and operate a staff tracking system in line with CityCare personal safety policy
• Receive and dispatch mail both internally and externally.
• Maintain information in a way that is secure and in line with confidentiality, Data Protection Policies & Procedures (manual and electronic)
• Prioritise work to meet tight timescales especially in relation to Domestic Homicide Reviews, Serious Adult Reviews and Safeguarding Children Practice Reviews.
• Produce high quality complex reports within tight timescales.
• Provide organisational and administrative support for the MASH and the MARAC.
• Support the MASH and MARAC in sharing information utilising SystmOne and ECINS under the direction of the Domestic Violence and Sexual Abuse Specialist and MASH Lead Professional
• Be flexible in an ever-changing environment and undertake any other duties and responsibilities that may be reasonably required
• Support the Named Nurse/Head of Safeguarding with diary and email management tasks.
• Occasionally work autonomously and provide cover for the other safeguarding secretary.
• Assist in recruitment and induction of new team members.

Job description Job responsibilities Job PurposeTo provide a comprehensive secretarial/administrative support service to the City Care Safeguarding Team.The Safeguarding Team sits in corporate services under the Director of Nursing and includes adult safeguarding, metal capacity, domestic abuse, the Multi-Agency Safeguarding Hub (MASH).Duties include planning/organising, liaising with and sharing complex information with internal and external staff and stakeholders, through email, SystmOne and telephone.To provide administrative support to the Multi Agency Risk Assessment Conference (MARAC), Multi Agency Safeguarding Hub (MASH) where appropriate. The role includes general office management and coordination of diaries.The post holder will work with the Safeguarding Team Administrator and will take the lead in coordinating administrative duties and responsibilities to support the Safeguarding Service.Key ResponsibilitesProvide and coordinate secretarial/administrative support to Safeguarding Team Use office and clinical systems (namely SystmOne and ECINS) for recording of information and complete documentation in accordance with City Care templates Assist with development and implementation of alternative administrative systems and procedures (manual and electronic) Maintain databases and spreadsheets to enable accurate data and team activity reporting Provide an efficient typing service ensuring that all work generated is accurate, of a high standard and achieved within agreed timescales Organise and prepare for meetings and events including room booking and refreshments Generate agendas and take minutes of meetings Receive incoming and initiate outgoing telephone calls to facilitate timely and appropriate communication. Be the first point of contact for the Safeguarding Teams advice line, obtaining key information, prioritising calls and disseminating these calls to the safeguarding team. Operate an effective message taking facility and forward to relevant staff in a timely manner. Financial/budgetary responsibility by way of ordering stock/stationery and safe use of equipment. Complex Diary management for the team, so that time is used efficiently and operate a staff tracking system in line with CityCare personal safety policy Receive and dispatch mail both internally and externally. Maintain information in a way that is secure and in line with confidentiality, Data Protection Policies & Procedures (manual and electronic) Prioritise work to meet tight timescales especially in relation to Domestic Homicide Reviews, Serious Adult Reviews and Safeguarding Children Practice Reviews. Produce high quality complex reports within tight timescales. Provide organisational and administrative support for the MASH and the MARAC. Support the MASH and MARAC in sharing information utilising SystmOne and ECINS under the direction of the Domestic Violence and Sexual Abuse Specialist and MASH Lead Professional Be flexible in an ever-changing environment and undertake any other duties and responsibilities that may be reasonably required Support the Named Nurse/Head of Safeguarding with diary and email management tasks. Occasionally work autonomously and provide cover for the other safeguarding secretary. Assist in recruitment and induction of new team members.

Person Specification

Knowledge & Skills

Essential

• Proven experience of using Microsoft Office applications Word, Excel, Access, PowerPoint, Outlook.
• Working knowledge of confidentiality/information sharing in non-routine and complex circumstances.
• Proven written and verbal communication skills.
• Proven organisational skills.
• Ability to take accurate and competent minutes.
• Ability to work effectively in a team and on own initiative.
• Experience of SystmOne.

Experience

Essential

• Knowledge and experience of secretarial/administration work
• Knowledge and experience of diary management
• Experience working in an environment where complex and sometimes distressing information is heard

Desirable

• Experience of working in a demanding role

Qualifications

Essential

• Computer literate in Microsoft Office Suite
• NVQ Level II Administration
• Good standard of education

Person Specification Knowledge & Skills Essential Proven experience of using Microsoft Office applications Word, Excel, Access, PowerPoint, Outlook. Working knowledge of confidentiality/information sharing in non-routine and complex circumstances. Proven written and verbal communication skills. Proven organisational skills. Ability to take accurate and competent minutes. Ability to work effectively in a team and on own initiative. Experience of SystmOne. Experience Essential Knowledge and experience of secretarial/administration work Knowledge and experience of diary management Experience working in an environment where complex and sometimes distressing information is heard Desirable Experience of working in a demanding role Qualifications Essential Computer literate in Microsoft Office Suite NVQ Level II Administration Good standard of education

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

Meadows Health Centre

1 Bridgway Centre

Nottingham

NG2 2JG

United Kingdom

Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

Meadows Health Centre

1 Bridgway Centre

Nottingham

NG2 2JG

United Kingdom

Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)

Job summary

An exciting opportunity has arisen for an enthusiastic registered nurse to join the Housebound Continence team within Nottingham CityCare Partnerships Adult Bladder and Bowel Specialist Service. Based at Sherwood Rise Health Centre, the teams role is to provide specialist continence assessment and intervention to housebound patients within the Nottingham City area.

The successful candidate will complete holistic continence assessments in patients own homes, translate outcomes into individualised management and treatment plans, implement care required and evaluate effectiveness. You will be working alongside an Assistant Practitioner, other Nurses within the Housebound Continence team, and with access to specialist advice and support from Clinical Nurse Specialists within the wider service.

You must have a driving licence and access to your own transport.

The core hours of the service are 08.30 16.30hrs Monday to Friday. There is no weekend or Bank Holiday working.

Main duties of the job

To complete holistic continence assessments and re-assessments, translate outcomes into individualised management and treatment plans (including onward referral if necessary), implement care required and evaluate the effectiveness for adult patients within a community setting.

To provide continence advice to patients, carers, and those who work with patients with continence problems. This advice may be provided through direct clinical practice, teaching, and involvement in research and development as part of an integrated team.

To maintain contemporaneous records as an autonomous practitioner

About us

We are a provider of NHS Community Health Services, CityCare exists to support the health and wellbeing of all local people, working alongside other health and care partners to achieve this. We are a value driven, people business with a passion for excellence. Our vision and social purpose is to make a difference everyday to the health & wellbeing of our communities and our values of kindness, respect, trust and honesty lie at the heart of everything we do, guiding how we work together with partners and each other to consistently deliver high quality compassionate care. As a social enterprise we aim to add social value by investing in the future of our local communities and helping to make a difference in peoples lives.

CityCare value the benefits of a diverse and inclusive workforce. We encourage applications from candidates who identify as disabled, LGBT+ or from a Black, Asian or Minority Ethnic (BAME) background, as they are currently under-represented within our organisation.

We are proud to be a forces-friendly organisation and are dedicated to supporting Veterans, Service Leavers, Reservists, and military spouses/partners. We value the unique skills and contributions you bring.

CityCare is an equal opportunities employer. We are positive about employing people with disabilities. If you require your application in a different format please contact People Services on [email protected] . CityCare is committed to the protection of vulnerable adults and children.

Details

Date posted

15 October 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,073 to £39,043 a year

Contract

Permanent

Working pattern

Full-time

Reference number

B9826-PANE-6580

Job locations

Sherwood Rise Health Centre

Nottingham Road

NOTTINGHAM

NG7 7AD

United Kingdom

Job description

Job responsibilities

CLINICAL

• To complete holistic continence assessments and re-assessments, translate outcomes into individualised management and treatment plans including onward referral if necessary, implement care required and evaluate the effectiveness for adult patients within a community setting.
• To provide continence advice to patients, carers, and those who work with patients with continence problems. This advice may be provided through direct clinical practice, teaching, and involvement in research and development as part of an integrated team.
• To maintain contemporaneous records as an autonomous practitioner.
• To supervise student Nurses on placement with the service, as and when required.
• Responsible for nursing assessment and treatment for a defined clinical caseload of patients with continence issues, working in conjunction with and under supervision of Bladder and Bowel Specialist Nurses.
• To participate in continence treatment programmes with the team.
• To contribute to the supervision and training of Assistant Practitioners, and to support senior colleagues with delivering student placements.
• Able to fulfil physical demands of role, including manual handling applications.
• Will be required to travel city-wide for patient visits, meetings and training.
• The role has no specific budgetary responsibility, however there will be a requirement to demonstrate cost-consciousness within the role.

• To be professionally and legally responsible and accountable for all aspects of your work, including the management of patients in your care. This may include onward referrals depending on symptoms and clinical history.
• To ensure a high standard of clinical care for the patients under your continence management, and support staff to do likewise.
• To determine by assessment and liaison with other relevant agencies the advice, education and treatment requirements of each patient and or carer.
• To undertake the comprehensive assessment of patients using investigative and analytical skills through standardised and non-standardised assessments.
• To formulate individualised management and treatment plans, using clinical reasoning and using a wide range of treatment skills and options to devise a programme of care and carry out treatment interventions.
• To accept clinical responsibility for a designated caseload of patients and to organise this effectively regarding clinical priorities and use of time.
• To provide advice, teaching and training to other members of the health care team regarding continence promotion and management.
• To have the ability to gain valid informed consent and to identify through assessment patients who lack capacity and work within a legal framework with patients who lack the capacity to consent to treatment.
• To work as a lone practitioner with supervision from band 6 or Band 7 Nurses.
• To provide spontaneous and planned advice, teaching and instruction to patients, carers and other professionals to promote understanding of continence treatment and management, and to ensure a consistent approach to patient care

MANAGERIAL AND LEADERSHIP

• Effectively undertake line management responsibilities and provide support to Assistant Practitioners as appropriate.
• Act as professional role model aligned with organisational values and behaviours and implementing a compassionate and coaching style of leadership.

EDUCATION AND DEVELOPMENT

• To ensure knowledge, skills and competencies are kept up to date and complete all relevant competencies within recognised time frames as detailed in the competency guidelines.
• To be involved in formal appraisal systems, supervision, and be active in identifying aims and objectives for personal development in line with departmental policy. Also, to keep an active up to date CPD portfolio.

PROFESSIONAL

• To participate in the development of good practice in continence care within Nottingham CityCare Partnership under the guidance of the Adult Bladder and Bowel Specialist Nurses and the Clinical Service Manager.
• To support and encourage reflective practice in continence care, promoting a culture of continuous improvement.

• To demonstrate a commitment to seeking out and delivering evidence-based practice.
• To be responsible for own Continuing Professional Development under the supervision of the Adult Bladder and Bowel Specialist Nurses - keeping abreast of new trends and developments, incorporating them into your work as necessary. Attend relevant conferences and internal or external training courses.
• To maintain a high level of nursing standards and work to the Nursing and Midwifery Code of Professional Conduct.
• To actively participate in the services training strategy, including in-service training, organisational, and multi-agency training. To participate by attendance and presentation at staff meetings, tutorials and training sessions.
• To support the development, implementation and evaluation of established continence link nurse or worker schemes.
• To demonstrate a sound understanding of Clinical Governance and Risk Management and apply to the work situation.
• To assist with development and participation in audit projects, evidence-based practice projects and outcome measures, either individually or with other senior nurses. To make recommendations for change.
• To participate in the staff Appraisal Scheme and Personal Development plans.

CLINICAL QUALITY AND GOVERNANCE

• To maintain a safe working environment and be aware of the necessity to comply with health and safety regulations.
• Support and engage with processes relating to staff and patient safety to align with the Patient Safety Incident Response Framework -PSIRF
• Support and engage with processes relating to staff and patient experience as appropriate
• Support and engage with processes relating to clinical audit and data collection as appropriate
• To always have regard for the confidential nature of the work by adhering to confidentiality legislation and not to disclose information to unauthorised parties.
• To actively promote equality and diversity within service delivery, and peoples individual rights.
• The post holder will comply with current legislation, the organisations policies, procedures and core values.

ORGANISATIONAL

• To support the Adult Bladder and Bowel Specialist Nurses in implementing objectives to assist in the on-going development of the Service. To participate in service evaluation and advise the Adult Bladder and Bowel Specialist Nurses on the service needs of the patient population.
• To liaise effectively with other professionals and agencies to enhance continence care within Nottingham CityCare Partnership.
• To manage the day-to-day delivery of the service to own caseload within the Adult Bladder and Bowel Service. Also organising own diary and time management, arranging assessments and appointments for own caseload.
• To always ensure the health & safety of staff and patients in accordance with Health & Safety legislation and organisational policy and procedures. To adhere to all other organisational Policies and Procedures.
• To attend team meetings and meetings with other agencies as required.

• To use information technology and participate in identified data collection and statistics and to maintain clear, concise and timely records in line with the service policy.
• To undertake any other duties which may be required, to meet the needs of the service.

COMMUNICATIONS AND RELATIONSHIPS

Internal

• To communicate effectively within a multidisciplinary team, show a comprehensive understanding of the roles of other team members and effectively facilitate team working within this service.

External

• To communicate effectively with patients/carers to agree treatment goals and maximise rehabilitation potential and to ensure understanding of the condition.

• Communication skills of negotiation, motivation, explanation and gaining informed consent will be used with a variety/ considerable number of patients. Barriers to effective communication may be regularly evident, e.g. loss of hearing, dementia, pain and fear. Some patients may lack the capacity to consent to treatment.

Job description Job responsibilities CLINICALTo complete holistic continence assessments and re-assessments, translate outcomes into individualised management and treatment plans including onward referral if necessary, implement care required and evaluate the effectiveness for adult patients within a community setting.To provide continence advice to patients, carers, and those who work with patients with continence problems. This advice may be provided through direct clinical practice, teaching, and involvement in research and development as part of an integrated team.To maintain contemporaneous records as an autonomous practitioner. To supervise student Nurses on placement with the service, as and when required.Responsible for nursing assessment and treatment for a defined clinical caseload of patients with continence issues, working in conjunction with and under supervision of Bladder and Bowel Specialist Nurses.To participate in continence treatment programmes with the team.To contribute to the supervision and training of Assistant Practitioners, and to support senior colleagues with delivering student placements.Able to fulfil physical demands of role, including manual handling applications.Will be required to travel city-wide for patient visits, meetings and training.The role has no specific budgetary responsibility, however there will be a requirement to demonstrate cost-consciousness within the role. To be professionally and legally responsible and accountable for all aspects of your work, including the management of patients in your care. This may include onward referrals depending on symptoms and clinical history. To ensure a high standard of clinical care for the patients under your continence management, and support staff to do likewise. To determine by assessment and liaison with other relevant agencies the advice, education and treatment requirements of each patient and or carer. To undertake the comprehensive assessment of patients using investigative and analytical skills through standardised and non-standardised assessments. To formulate individualised management and treatment plans, using clinical reasoning and using a wide range of treatment skills and options to devise a programme of care and carry out treatment interventions. To accept clinical responsibility for a designated caseload of patients and to organise this effectively regarding clinical priorities and use of time. To provide advice, teaching and training to other members of the health care team regarding continence promotion and management. To have the ability to gain valid informed consent and to identify through assessment patients who lack capacity and work within a legal framework with patients who lack the capacity to consent to treatment. To work as a lone practitioner with supervision from band 6 or Band 7 Nurses. To provide spontaneous and planned advice, teaching and instruction to patients, carers and other professionals to promote understanding of continence treatment and management, and to ensure a consistent approach to patient care MANAGERIAL AND LEADERSHIP Effectively undertake line management responsibilities and provide support to Assistant Practitioners as appropriate. Act as professional role model aligned with organisational values and behaviours and implementing a compassionate and coaching style of leadership. EDUCATION AND DEVELOPMENT To ensure knowledge, skills and competencies are kept up to date and complete all relevant competencies within recognised time frames as detailed in the competency guidelines. To be involved in formal appraisal systems, supervision, and be active in identifying aims and objectives for personal development in line with departmental policy. Also, to keep an active up to date CPD portfolio. PROFESSIONAL To participate in the development of good practice in continence care within Nottingham CityCare Partnership under the guidance of the Adult Bladder and Bowel Specialist Nurses and the Clinical Service Manager. To support and encourage reflective practice in continence care, promoting a culture of continuous improvement. To demonstrate a commitment to seeking out and delivering evidence-based practice. To be responsible for own Continuing Professional Development under the supervision of the Adult Bladder and Bowel Specialist Nurses - keeping abreast of new trends and developments, incorporating them into your work as necessary. Attend relevant conferences and internal or external training courses. To maintain a high level of nursing standards and work to the Nursing and Midwifery Code of Professional Conduct. To actively participate in the services training strategy, including in-service training, organisational, and multi-agency training. To participate by attendance and presentation at staff meetings, tutorials and training sessions. To support the development, implementation and evaluation of established continence link nurse or worker schemes. To demonstrate a sound understanding of Clinical Governance and Risk Management and apply to the work situation. To assist with development and participation in audit projects, evidence-based practice projects and outcome measures, either individually or with other senior nurses. To make recommendations for change. To participate in the staff Appraisal Scheme and Personal Development plans. CLINICAL QUALITY AND GOVERNANCE To maintain a safe working environment and be aware of the necessity to comply with health and safety regulations. Support and engage with processes relating to staff and patient safety to align with the Patient Safety Incident Response Framework -PSIRF Support and engage with processes relating to staff and patient experience as appropriate Support and engage with processes relating to clinical audit and data collection as appropriate To always have regard for the confidential nature of the work by adhering to confidentiality legislation and not to disclose information to unauthorised parties. To actively promote equality and diversity within service delivery, and peoples individual rights. The post holder will comply with current legislation, the organisations policies, procedures and core values. ORGANISATIONAL To support the Adult Bladder and Bowel Specialist Nurses in implementing objectives to assist in the on-going development of the Service. To participate in service evaluation and advise the Adult Bladder and Bowel Specialist Nurses on the service needs of the patient population. To liaise effectively with other professionals and agencies to enhance continence care within Nottingham CityCare Partnership. To manage the day-to-day delivery of the service to own caseload within the Adult Bladder and Bowel Service. Also organising own diary and time management, arranging assessments and appointments for own caseload. To always ensure the health & safety of staff and patients in accordance with Health & Safety legislation and organisational policy and procedures. To adhere to all other organisational Policies and Procedures. To attend team meetings and meetings with other agencies as required. To use information technology and participate in identified data collection and statistics and to maintain clear, concise and timely records in line with the service policy. To undertake any other duties which may be required, to meet the needs of the service. COMMUNICATIONS AND RELATIONSHIPS Internal To communicate effectively within a multidisciplinary team, show a comprehensive understanding of the roles of other team members and effectively facilitate team working within this service. External To communicate effectively with patients/carers to agree treatment goals and maximise rehabilitation potential and to ensure understanding of the condition. Communication skills of negotiation, motivation, explanation and gaining informed consent will be used with a variety/ considerable number of patients. Barriers to effective communication may be regularly evident, e.g. loss of hearing, dementia, pain and fear. Some patients may lack the capacity to consent to treatment.

Person Specification

Experience

Essential

• Experience of working in the community setting.
• Evidenced experience of working with diverse or disadvantaged groups, with a clear understanding of health inequalities
• Evidence of participating in health promotion activities with clear examples.
• A clear understanding of safeguarding principles and evidence of effectively working with vulnerable adults.
• Practical experience of clinical supervision

Desirable

• Experience of effectively applying continence care
• Evidence of participating in service development, quality improvement and audit, giving examples to support
• Experience of delivering direct classroom teaching

Qualifications

Essential

• Nurse with 1st level Registration
• Clear evidence of continued professional development

Desirable

• Specific continence qualification or short courses

Knowledge and Skills

Essential

• A keen interest in promotion of continence and acting as an effective patient advocate.
• Able to work effectively in a team, supporting others and professionally challenging colleagues views and attitudes when necessary.
• Able assess a situation, set priorities and problem solve quickly and effectively.

Desirable

• Advanced computer skills
• Catheter competencies for male, female, and suprapubic catheters

Additional Criteria

Essential

• Ability to be flexible over hours worked within contracted hours to meet the needs of the service.
• Full driving licence and the ability to travel between locations.

Person Specification Experience Essential Experience of working in the community setting. Evidenced experience of working with diverse or disadvantaged groups, with a clear understanding of health inequalities Evidence of participating in health promotion activities with clear examples. A clear understanding of safeguarding principles and evidence of effectively working with vulnerable adults. Practical experience of clinical supervision Desirable Experience of effectively applying continence care Evidence of participating in service development, quality improvement and audit, giving examples to support Experience of delivering direct classroom teaching Qualifications Essential Nurse with 1st level Registration Clear evidence of continued professional development Desirable Specific continence qualification or short courses Knowledge and Skills Essential A keen interest in promotion of continence and acting as an effective patient advocate. Able to work effectively in a team, supporting others and professionally challenging colleagues views and attitudes when necessary. Able assess a situation, set priorities and problem solve quickly and effectively. Desirable Advanced computer skills Catheter competencies for male, female, and suprapubic catheters Additional Criteria Essential Ability to be flexible over hours worked within contracted hours to meet the needs of the service. Full driving licence and the ability to travel between locations.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

Sherwood Rise Health Centre

Nottingham Road

NOTTINGHAM

NG7 7AD

United Kingdom

Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

Sherwood Rise Health Centre

Nottingham Road

NOTTINGHAM

NG7 7AD

United Kingdom

Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)

Job summary

Nottingham CityCare Partnerships Integrated Care Homes Service (ICHS) aims to improve the experience of care home residents and staff by delivering high-quality, integrated, multidisciplinary NHS care. The service comprises of dementia outreach clinicians, physical therapy, and general nurses.

As an OT you will undertake specialist assessments of care home residents with physical therapy needs as well as those living with dementia; developing and implementing treatment plans. And using clinical knowledge to enhance physical and social environments, supporting individuals to engage in activities of daily living.

Applicants must demonstrate experience supporting people ideally within community settings, and experience of working with people living with dementia.

You will collaborate with team members and specialist services, benefiting from regular therapy and dementia-focused meetings, alongside peer support and supervision to aid ongoing professional development.

The Dementia Outreach and Therapy teams play a key role in enhancing residents wellbeing through person-centred rehabilitation and interdisciplinary expertise. This supportive environment offers valuable opportunities to gain experience with complex cases and contribute to improving quality of life for vulnerable adults.

To learn more about this valued OT role, we encourage you to arrange a shadowing day to see the service in action and the positive impact on patients lives.

Main duties of the job

This OT role is part of the Dementia Outreach (DOT) element of the Integrated Care Home Service. This element comprises of RMNs, AHPs with an interest in dementia and Assistant Practitioners. The DOT therapists work alongside the physical therapy clinicians within the service as an integrated therapy team, supported by a therapy lead.

The DOT OT is required to possess a high level of clinical knowledge and experience in dementia care. And are responsible for the holistic assessment of patients, prescribing individual programmes of therapy for the patient and will hold a clinical caseload.

They will provide supervision to Assistant Practitioners within the team, and act as a resource to other members of the service.

As an Integrated Service there is an emphasis on collaborative working across all the elements and with therapists from other services who in reach into care homes. Wider therapy meetings, led by the clinical lead, with therapists from other CityCare services take place enabling a sharing of knowledge and the development of new and innovative ways of working.

The service provides support to care home staff, enabling them to deliver optimal care to their residents. This includes delivering training and education sessions to staff within the care home setting to upskill and empower them to deliver optimal care to their residents. As well as developing joint handovers within care homes to enable proactive care and prevent avoidable hospital admissions.

About us

We are a provider of NHS Community Health Services, CityCare exists to support the health and wellbeing of all local people, working alongside other health and care partners to achieve this. We are a value driven, people business with a passion for excellence. Our vision and social purpose is to make a difference everyday to the health & wellbeing of our communities and our values of kindness, respect, trust and honesty lie at the heart of everything we do, guiding how we work together with partners and each other to consistently deliver high quality compassionate care. As a social enterprise we aim to add social value by investing in the future of our local communities and helping to make a difference in peoples lives.

CityCare value the benefits of a diverse and inclusive workforce. We encourage applications from candidates who identify as disabled, LGBT+ or from a Black, Asian or Minority Ethnic (BAME) background, as they are currently under-represented within our organisation.

We are proud to be a forces-friendly organisation and are dedicated to supporting Veterans, Service Leavers, Reservists, and military spouses/partners. We value the unique skills and contributions you bring.

CityCare is an equal opportunities employer. We are positive about employing people with disabilities. If you require your application in a different format please contact People Services on 0115 8839418. CityCare is committed to the protection of vulnerable adults and children.

Details

Date posted

14 October 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,959 to £48,117 a year Pro Rata for Part Time

Contract

Permanent

Working pattern

Part-time

Reference number

B9826-PATF-6579

Job locations

City wide service

Aspect House, Aspect Business Park

26 Bennerley Road

Bulwell

Nottinghamshire

NG6 8WR

United Kingdom

Job description

Job responsibilities

Job Purpose

• To undertake specialist assessments on how to maximise the physical and social environments to help people engage in activities of daily living and contribute to multi-disciplinary treatment planning
• To be responsible for continuing the ongoing development of high standards of clinical practice and expertise within the service contributing to implementation of specific changes to practice and service protocols and making a professional contribution to the work of a multi-disciplinary team
• To advise and support care home staff in maintaining a residents wellbeing and engagement despite their skills declining.
• To manage/care coordinate a caseload of patients and will provide advice, education and teaching sessions to providers of residential/nursing care for people with dementia.

Dimensions

• To be part of a multi-disciplinary Integrated Care Homes Service, responsible for the delivery of an occupational therapy service to residents with mental health problems related to old age, particularly those with dementia.
• To supervise less experienced staff and students working with the Post Holder. To supervise, educate and assess the performance of undergraduate Occupational Therapy students as required ensuring the standard of practice and teaching meets the standards set by the degree level qualification.
• To increase the capacity, confidence, competence, and willingness of partner organisations to provide the right level of care to this vulnerable client group and by doing so increase standards of care, improve quality of life, increase independence and choice

Key Responsibilities

Clinical

• To be professionally and legally responsible and accountable for all aspects of your work, including the management of clients in your care. To ensure a high standard of clinical care for the clients under occupational therapy management and support junior staff to do likewise.
• To determine by assessment and liaison with other relevant agencies the advice, education, and treatment requirements of each patient. This may include dealing with complex and conflicting opinions within the multi-disciplinary multi-agency team.
• To undertake the comprehensive assessment of clients, including those with a complex and/or chronic presentation using investigative and analytical skills through standardised and non-standardised assessments. To formulate individualised management and treatment plans, using clinical reasoning and using a wide range of treatment skills and options to devise a specialised programme of care.
• To set occupational therapy goals and carry out treatment interventions.
• To carry out manual handling assessments of clients living in care homes where there is a primary mental health concern.
• To accept clinical responsibility for a designated caseload of clients and to organise this effectively with regard to clinical priorities and use of time.
• To provide highly specialised advice, teaching and training to other members of the Integrated Team and other agencies regarding the occupational therapy management of clients with problems related to ageing and dementia.
• To train, supervise and manage more junior staff, support staff and students. To supervise, educate and assess the performance of undergraduate occupational therapy students as required to ensure the standard of practice and teaching meets the standards set by the degree level qualification.
• To have the ability to gain valid informed consent and to identify through assessment clients who lack capacity and work within a legal framework with clients who lack the capacity to consent to treatment.
• To work as a lone practitioner with supervision from a band 7 Physiotherapist, the Team Leader will also provide support as required.
• To provide spontaneous and planned advice, teaching and instruction to clients, carers, and other professionals to promote understanding of the aims of occupational therapy and to ensure a consistent approach to client care.
• To assess advice and, where appropriate, provide mobility aids including teaching clients/carers in their use.

Professional

• To participate in the development of good practice for occupational therapists within Nottingham CityCare Partnership CIC under the guidance of the Professional Lead
• To demonstrate a commitment to evidence-based practice
• To be responsible for own Continuing Professional Development under the supervision of the professional lead, keeping abreast of new trends and developments, incorporating them into your work as necessary. Attend relevant conferences and internal/external training courses. Support more junior staff to do likewise.
• To maintain a high level of occupational therapy standards and work to the occupational therapy Code of Professional Conduct.
• To actively participate in the services training strategy, including in-service training, Trust, and multi-agency training. To participate by attendance and presentation at staff meetings, tutorials, and training sessions.
• To demonstrate a sound understanding of Clinical Governance and Risk Management and apply to the work situation.
• To assist with development and participation in the teams audit projects, evidence-based practice projects and outcome measures, either individually or with other senior therapists. To make recommendations for change.
• To participate in the staff appraisal scheme and Personal Development plans as both appraiser and appraise.
• To contribute to the evidence base for occupational therapy for older people with mental health needs as appropriate through dissemination of research and audit findings.

Organisational

• To support the Team Manager in implementing targets and objectives to assist in the ongoing development of the service. To participate in service evaluation and advice on the service needs of the client population.
• To be responsible for management duties when requested by senior staff
• To be involved with the day-to-day delivery of the occupational therapy service within the Integrated Service including prioritisation of support staff duties. Also organising own diary and time management. (Arranging assessments and appointments for own caseload)
• To ensure the health and safety of staff and clients always in accordance with Health & Safety Legislation and Organisational Policy and Procedures. To adhere to all other Organisational Policies and Procedures.
• To attend team meetings and meetings with other agencies as required.
• To use information technology on a daily basis and participate in identified data collection and statistics and to maintain clear, consider and timely records in line with the service policy
• To actively participate in Lone Worker Tracking procedures.
• To have and promote a positive attitude to change and change management
• To play an active role in supporting and facilitating change where appropriate
• To undertake any other duties which may be reasonably required.

Job description Job responsibilities Job PurposeTo undertake specialist assessments on how to maximise the physical and social environments to help people engage in activities of daily living and contribute to multi-disciplinary treatment planningTo be responsible for continuing the ongoing development of high standards of clinical practice and expertise within the service contributing to implementation of specific changes to practice and service protocols and making a professional contribution to the work of a multi-disciplinary teamTo advise and support care home staff in maintaining a residents wellbeing and engagement despite their skills declining.To manage/care coordinate a caseload of patients and will provide advice, education and teaching sessions to providers of residential/nursing care for people with dementia.DimensionsTo be part of a multi-disciplinary Integrated Care Homes Service, responsible for the delivery of an occupational therapy service to residents with mental health problems related to old age, particularly those with dementia.To supervise less experienced staff and students working with the Post Holder. To supervise, educate and assess the performance of undergraduate Occupational Therapy students as required ensuring the standard of practice and teaching meets the standards set by the degree level qualification.To increase the capacity, confidence, competence, and willingness of partner organisations to provide the right level of care to this vulnerable client group and by doing so increase standards of care, improve quality of life, increase independence and choiceKey ResponsibilitiesClinicalTo be professionally and legally responsible and accountable for all aspects of your work, including the management of clients in your care. To ensure a high standard of clinical care for the clients under occupational therapy management and support junior staff to do likewise.To determine by assessment and liaison with other relevant agencies the advice, education, and treatment requirements of each patient. This may include dealing with complex and conflicting opinions within the multi-disciplinary multi-agency team.To undertake the comprehensive assessment of clients, including those with a complex and/or chronic presentation using investigative and analytical skills through standardised and non-standardised assessments. To formulate individualised management and treatment plans, using clinical reasoning and using a wide range of treatment skills and options to devise a specialised programme of care.To set occupational therapy goals and carry out treatment interventions.To carry out manual handling assessments of clients living in care homes where there is a primary mental health concern.To accept clinical responsibility for a designated caseload of clients and to organise this effectively with regard to clinical priorities and use of time.To provide highly specialised advice, teaching and training to other members of the Integrated Team and other agencies regarding the occupational therapy management of clients with problems related to ageing and dementia.To train, supervise and manage more junior staff, support staff and students. To supervise, educate and assess the performance of undergraduate occupational therapy students as required to ensure the standard of practice and teaching meets the standards set by the degree level qualification.To have the ability to gain valid informed consent and to identify through assessment clients who lack capacity and work within a legal framework with clients who lack the capacity to consent to treatment.To work as a lone practitioner with supervision from a band 7 Physiotherapist, the Team Leader will also provide support as required.To provide spontaneous and planned advice, teaching and instruction to clients, carers, and other professionals to promote understanding of the aims of occupational therapy and to ensure a consistent approach to client care.To assess advice and, where appropriate, provide mobility aids including teaching clients/carers in their use.ProfessionalTo participate in the development of good practice for occupational therapists within Nottingham CityCare Partnership CIC under the guidance of the Professional LeadTo demonstrate a commitment to evidence-based practiceTo be responsible for own Continuing Professional Development under the supervision of the professional lead, keeping abreast of new trends and developments, incorporating them into your work as necessary. Attend relevant conferences and internal/external training courses. Support more junior staff to do likewise.To maintain a high level of occupational therapy standards and work to the occupational therapy Code of Professional Conduct.To actively participate in the services training strategy, including in-service training, Trust, and multi-agency training. To participate by attendance and presentation at staff meetings, tutorials, and training sessions.To demonstrate a sound understanding of Clinical Governance and Risk Management and apply to the work situation.To assist with development and participation in the teams audit projects, evidence-based practice projects and outcome measures, either individually or with other senior therapists. To make recommendations for change.To participate in the staff appraisal scheme and Personal Development plans as both appraiser and appraise.To contribute to the evidence base for occupational therapy for older people with mental health needs as appropriate through dissemination of research and audit findings.OrganisationalTo support the Team Manager in implementing targets and objectives to assist in the ongoing development of the service. To participate in service evaluation and advice on the service needs of the client population.To be responsible for management duties when requested by senior staffTo be involved with the day-to-day delivery of the occupational therapy service within the Integrated Service including prioritisation of support staff duties. Also organising own diary and time management. (Arranging assessments and appointments for own caseload)To ensure the health and safety of staff and clients always in accordance with Health & Safety Legislation and Organisational Policy and Procedures. To adhere to all other Organisational Policies and Procedures.To attend team meetings and meetings with other agencies as required.To use information technology on a daily basis and participate in identified data collection and statistics and to maintain clear, consider and timely records in line with the service policyTo actively participate in Lone Worker Tracking procedures.To have and promote a positive attitude to change and change managementTo play an active role in supporting and facilitating change where appropriateTo undertake any other duties which may be reasonably required.

Person Specification

Special Requirements

Essential

• Friendly, approachable, stays calm under pressure, diplomatic, leadership skills, recognises own limitations
• Able to manoeuvre patients using handling aids, able to carry out manual handling assessments of patients in care homes, able to kneel, bend and stoop, and work in cramped environments
• Car driver and possession of a current full UK driving licence

Experience

Essential

• Relevant post graduate experience working with adults and older people with a diagnosis of dementia
• Experience of multi-disciplinary and/or multi-agency working
• Competence in individual caseload management

Desirable

• Community based practice experience
• Willingness to undergo further training to develop knowledge related to physiotherapy for older people with dementia.

Skills & Attributes

Essential

• Evidence of achievement of appropriate competencies for clinical grade, including diagnostic/assessment and treatment skills
• Competent use of information technology appropriate to role, SystmOne
• Experience of supervision and appraisal of less experienced qualified staff and student/support workers and contribution to clinical education
• Excellent communication skills demonstrating an ability to communicate to a variety of audiences and levels, e.g. 1:1 and in groups, teaching
• Experience of change and change management including dealing with conflict
• Awareness of current Local and National Policy Developments and remains update with professional practice and current best evidence and research and evidence of CPD.
• Good organisational skills, ability to prioritise and delegate

Desirable

• Evidence of audit/organisational projects
• ECDL or equivalent
• Awareness, understanding and commitment to the pursuit of equality and diversity in terms of service delivery and employment practice

Qualifications

Essential

• BSc (Hons) Occupational Therapist or equivalent
• HPC Registration

Desirable

• Clinical Educators / Practice Teaching Course

Person Specification Special Requirements Essential Friendly, approachable, stays calm under pressure, diplomatic, leadership skills, recognises own limitations Able to manoeuvre patients using handling aids, able to carry out manual handling assessments of patients in care homes, able to kneel, bend and stoop, and work in cramped environments Car driver and possession of a current full UK driving licence Experience Essential Relevant post graduate experience working with adults and older people with a diagnosis of dementia Experience of multi-disciplinary and/or multi-agency working Competence in individual caseload management Desirable Community based practice experience Willingness to undergo further training to develop knowledge related to physiotherapy for older people with dementia. Skills & Attributes Essential Evidence of achievement of appropriate competencies for clinical grade, including diagnostic/assessment and treatment skills Competent use of information technology appropriate to role, SystmOne Experience of supervision and appraisal of less experienced qualified staff and student/support workers and contribution to clinical education Excellent communication skills demonstrating an ability to communicate to a variety of audiences and levels, e.g. 1:1 and in groups, teaching Experience of change and change management including dealing with conflict Awareness of current Local and National Policy Developments and remains update with professional practice and current best evidence and research and evidence of CPD. Good organisational skills, ability to prioritise and delegate Desirable Evidence of audit/organisational projects ECDL or equivalent Awareness, understanding and commitment to the pursuit of equality and diversity in terms of service delivery and employment practice Qualifications Essential BSc (Hons) Occupational Therapist or equivalent HPC Registration Desirable Clinical Educators / Practice Teaching Course

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

City wide service

Aspect House, Aspect Business Park

26 Bennerley Road

Bulwell

Nottinghamshire

NG6 8WR

United Kingdom

Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

City wide service

Aspect House, Aspect Business Park

26 Bennerley Road

Bulwell

Nottinghamshire

NG6 8WR

United Kingdom

Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)

Job summary

An exciting opportunity has arisen for an experienced Advanced Clinical Practitioner to join our Urgent Community Response, Virtual Ward and Reablement Team within Nottingham CityCare Partnership.

The Advanced Clinical Practitioner plays a pivotal role in delivering rapid, high-quality clinical assessment and intervention for adults experiencing an acute health or functional crisis in the community. The ACP provides expert autonomous practice to prevent avoidable hospital admissions, support safe and timely discharge,and enable effective reablement, ensuring people can remain safely at home wherever possible.

The postholder leads clinical decision-making within a multidisciplinary team, provides advanced assessment and treatment planning, prescribes medication where appropriate, and contributes to service development, staff training, and integrated working across health and social care partners.

The ACP carries clinical responsibility for a complex caseload, applying advanced investigative and analytical skills to lead safe, evidence based practice, support timely discharge planning across community settings, and provide specialist advice to colleagues across the multidisciplinary team.

The post holder will have a Trust-wide responsibility to promote clinical excellence in the care of patients presenting to their area by providing clinical advice and support to nursing staff and other health care professionals.

Main duties of the job

The ACP is accountable for independent clinical assessment, diagnosis and treatment of patients with undiagnosed and undifferentiated conditions. They will practice at an advanced level demonstrating in depth knowledge and competence in all aspects of UCR/Virtual Wards, encompassing advanced clinical assessment, critical thinking and clinical management skills that are evidence based and deliver high quality patient centred care.

Within the role there will be a requirement to plan and direct the management of patients including accessing services within the multi-disciplinary team and wider health, social care, education, vocational and voluntary sector services as appropriate to the role.

The postholder will lead on the strategic development of Trust-wide services in their specialist area, working with other strategic and clinical leads as appropriate.

They will also lead and participate in education programmes designed to support other clinical staff skills within their speciality. The postholder will provide peer support to clinical staff working with patients from the direct caseload or those involved in the management of patients.

They will assist in the planning, co-ordinating and development of any newly implemented service plans as well as being responsible for ensuring that relevant legal and regulatory frameworks are acknowledged through local governance procedures.

About us

We are a provider of NHS Community Health Services, CityCare exists to support the health and wellbeing of all local people, working alongside other health and care partners to achieve this. We are a value driven, people business with a passion for excellence. Our vision and social purpose is to make a difference everyday to the health & wellbeing of our communities and our values of kindness, respect, trust and honesty lie at the heart of everything we do, guiding how we work together with partners and each other to consistently deliver high quality compassionate care. As a social enterprise we aim to add social value by investing in the future of our local communities and helping to make a difference in peoples lives.

CityCare value the benefits of a diverse and inclusive workforce. We encourage applications from candidates who identify as disabled, LGBT+ or from a Black, Asian or Minority Ethnic (BAME) background, as they are currently under-represented within our organisation.

We are proud to be a forces-friendly organisation and are dedicated to supporting Veterans, Service Leavers, Reservists, and military spouses/partners. We value the unique skills and contributions you bring.

CityCare is an equal opportunities employer. We are positive about employing people with disabilities. If you require your application in a different format please contact People Services on 0115 8839418. CityCare is committed to the protection of vulnerable adults and children.

Details

Date posted

13 October 2026

Pay scheme

Agenda for change

Band

Band 8a

Salary

£57,528 to £64,750 a year

Contract

Permanent

Working pattern

Full-time

Reference number

B9826-PATH-6577

Job locations

Aspect House, Aspect Business Park

26 Bennerley Road

Bulwell

Nottinghamshire

NG6 8WR

United Kingdom

Job description

Job responsibilities

Job Purpose

The post holder will practice autonomously within the Advanced Practitioner level of competence working within the Integrated Reablement Team (IRT)/Virtual Ward (VW)

They will assess, diagnose, treat or refer patients aged 18+, presenting with undifferentiated and undiagnosed problems.

They will provide Clinical Leadership for the IRT/VW and support and mentorship to other primary care staff where appropriate.

The post holder will work alongside Clinicians, Assistant Practitioners and Health Care Support Workers, that make up the team of the day working collectively in the assessment of undifferentiated urgent care/VW patient presentations in the community.

The post holder will work alongside management team to lead the way with innovation, testing out pilot services and bringing new business into CityCare.

The post holder will:

• Provide clinical assessment and deliver treatments to service users who have undifferentiated health care requirements in order to support the services delivered by the IRT/VW and prevent unnecessary acute hospital attendances and support early discharge.
• Utilise advanced clinical skills and competencies in clinical health assessment, medicines management, leadership and case management.
• Maximise patients health and reduce risks that contribute to ill health, thereby reducing unnecessary admissions to acute services.
• Be an autonomous practitioner who is open to the flexibility required for the role.
• Participate in training opportunities for self and others within the Urgent Treatment Centre.
• Support and deliver training to IRT/VW, staff within CityCare and the wider healthcare community.
• Provide mentorship and support to IRT/VW staff, staff within CityCare and the wider healthcare community.
• Provider mentorship, support and training to students (including medical, nursing and allied health professionals).
• Able to take operational charge of a shift on a planned rota basis
• Deputise for member of the management team when required to do so.
• To provide clinical line management to IRT staff members.

Dimensions

• To work with the CityCare multidisciplinary team in provision of Urgent Care Services for Nottingham City
• To represent Nottingham CityCare Partnership locally, regionally and nationally if required.

Key Responsibilities

Clinical Responsibilities

• Comprehensively assess, review and evaluate the needs of service users with undifferentiated healthcare needs to improve their physical, psychological and mental health wellbeing to promote self-care and reduce the need for hospitalisation.
• Accurately prioritise patients within the service, undertaking clinical assessment and providing the necessary treatment including the use of Non-Medical Prescribing and/or Patient Group Directions in line with local/national policies, procedures and guidelines as appropriate
• Request diagnostic tests only where clinically indicated in line with organisational, local and national guidelines and appropriate to the community setting.
• Develop plan of care in conjunction with the service user through; application of clinical knowledge and, analysis of symptoms and data, identification of risk factors associated with those conditions, recognition of early signs of acute illness, involving the patients and the carers in the care plan and ensuring it is understood, documenting safety netting plans and processes
• To utilise effective communication to aid onward referrals to specialists as appropriate. Facilitating a coordinated primary healthcare response to service users needs
• To work in an autonomous manner without direct supervision whilst recognising limitation of the practitioner role
• To carry out enhanced clinical skills as required
• To keep accurate and immediate records of all interventions fully utilising software systems in place
• To encourage clients to carry out self-care as appropriate through effective communication of health care using written information as appropriate
• To advise client on the most appropriate use of Primary, Secondary and Emergency services
• To maintain patient confidentiality as per CityCares clinical guidelines

Professional

• To work within the AHP/NMC Code of Professional Conduct
• To act in accordance with and promote CityCares values at all times
• To act as an ambassador for CityCare and the IRT at all times building professional relationship with primary care partners, voluntary organisations and other outside agencies
• To be committed to working flexibly within a dynamic environment, responding positively to the changing needs of the service
• To promote and facilitate evidence based practice
• To be committed to providing a high level of customer service and patient experience
• Maintain professional awareness and attend appropriate training as necessary
• To participate in the appraisal process and development of own Personal Development Plan to include clinical supervision and Revalidation
• To develop a culture within the IRT of continuing professional development, supporting nursing staff in meeting the requirements for Post registration Education and Training.
• To provide clinical support and mentorship to other nurses, primary care assistants to meet the requirements of their own personal/professional development plans. This may include, where appropriate, mentoring nurses through work-based learning programmes.
• To support/facilitate the provision of Clinical Supervision in accordance with organisational policy.
• To liaise with other Agencies as appropriate to ensure comprehensive and collaborative care for service users.

Continuous Personal Development

• To maintain current professional registration and to ensure that all personal responsibilities in relation to this and to the revalidation process are met, including maintenance of a professional portfolio, evidence of practice hours, professional development planning and reflective writing.
• To meet the organisational requirements for mandatory training appropriate to the role.
• To recognise his/her own professional limitations, practising accordingly, seeking advice and support as appropriate.
• To take an active role in the organisational appraisal process and develop an appropriate and relevant personal development plan and work-based objectives.
• To have awareness of the relevant organisational and professional Safeguarding policies and guidance and to act in accordance with their direction, attending update training as required.

Management/Leadership

• To clinically lead a team consisting of Clinical Practitioners, Health Care Support workers and non-clinical support staff
• To participate and assist in evaluation, audit and research as required
• To participate in the investigation of any complaints, incidents and accidents
• To participate in the training and induction of new members of staff to the Care Centre Team
• To participate in the mentorship, support and training of visiting nurses on recognised training programmes such as Student Nurses and Practice Nurses

Job description Job responsibilities Job PurposeThe post holder will practice autonomously within the Advanced Practitioner level of competence working within the Integrated Reablement Team (IRT)/Virtual Ward (VW)They will assess, diagnose, treat or refer patients aged 18+, presenting with undifferentiated and undiagnosed problems.They will provide Clinical Leadership for the IRT/VW and support and mentorship to other primary care staff where appropriate.The post holder will work alongside Clinicians, Assistant Practitioners and Health Care Support Workers, that make up the team of the day working collectively in the assessment of undifferentiated urgent care/VW patient presentations in the community.The post holder will work alongside management team to lead the way with innovation, testing out pilot services and bringing new business into CityCare.The post holder will:Provide clinical assessment and deliver treatments to service users who have undifferentiated health care requirements in order to support the services delivered by the IRT/VW and prevent unnecessary acute hospital attendances and support early discharge.Utilise advanced clinical skills and competencies in clinical health assessment, medicines management, leadership and case management.Maximise patients health and reduce risks that contribute to ill health, thereby reducing unnecessary admissions to acute services.Be an autonomous practitioner who is open to the flexibility required for the role.Participate in training opportunities for self and others within the Urgent Treatment Centre.Support and deliver training to IRT/VW, staff within CityCare and the wider healthcare community.Provide mentorship and support to IRT/VW staff, staff within CityCare and the wider healthcare community.Provider mentorship, support and training to students (including medical, nursing and allied health professionals).Able to take operational charge of a shift on a planned rota basisDeputise for member of the management team when required to do so.To provide clinical line management to IRT staff members.DimensionsTo work with the CityCare multidisciplinary team in provision of Urgent Care Services for Nottingham CityTo represent Nottingham CityCare Partnership locally, regionally and nationally if required.Key ResponsibilitiesClinical ResponsibilitiesComprehensively assess, review and evaluate the needs of service users with undifferentiated healthcare needs to improve their physical, psychological and mental health wellbeing to promote self-care and reduce the need for hospitalisation.Accurately prioritise patients within the service, undertaking clinical assessment and providing the necessary treatment including the use of Non-Medical Prescribing and/or Patient Group Directions in line with local/national policies, procedures and guidelines as appropriateRequest diagnostic tests only where clinically indicated in line with organisational, local and national guidelines and appropriate to the community setting.Develop plan of care in conjunction with the service user through; application of clinical knowledge and, analysis of symptoms and data, identification of risk factors associated with those conditions, recognition of early signs of acute illness, involving the patients and the carers in the care plan and ensuring it is understood, documenting safety netting plans and processesTo utilise effective communication to aid onward referrals to specialists as appropriate. Facilitating a coordinated primary healthcare response to service users needsTo work in an autonomous manner without direct supervision whilst recognising limitation of the practitioner roleTo carry out enhanced clinical skills as requiredTo keep accurate and immediate records of all interventions fully utilising software systems in placeTo encourage clients to carry out self-care as appropriate through effective communication of health care using written information as appropriateTo advise client on the most appropriate use of Primary, Secondary and Emergency servicesTo maintain patient confidentiality as per CityCares clinical guidelinesProfessionalTo work within the AHP/NMC Code of Professional ConductTo act in accordance with and promote CityCares values at all timesTo act as an ambassador for CityCare and the IRT at all times building professional relationship with primary care partners, voluntary organisations and other outside agenciesTo be committed to working flexibly within a dynamic environment, responding positively to the changing needs of the serviceTo promote and facilitate evidence based practiceTo be committed to providing a high level of customer service and patient experienceMaintain professional awareness and attend appropriate training as necessaryTo participate in the appraisal process and development of own Personal Development Plan to include clinical supervision and RevalidationTo develop a culture within the IRT of continuing professional development, supporting nursing staff in meeting the requirements for Post registration Education and Training.To provide clinical support and mentorship to other nurses, primary care assistants to meet the requirements of their own personal/professional development plans. This may include, where appropriate, mentoring nurses through work-based learning programmes.To support/facilitate the provision of Clinical Supervision in accordance with organisational policy.To liaise with other Agencies as appropriate to ensure comprehensive and collaborative care for service users.Continuous Personal DevelopmentTo maintain current professional registration and to ensure that all personal responsibilities in relation to this and to the revalidation process are met, including maintenance of a professional portfolio, evidence of practice hours, professional development planning and reflective writing.To meet the organisational requirements for mandatory training appropriate to the role.To recognise his/her own professional limitations, practising accordingly, seeking advice and support as appropriate.To take an active role in the organisational appraisal process and develop an appropriate and relevant personal development plan and work-based objectives.To have awareness of the relevant organisational and professional Safeguarding policies and guidance and to act in accordance with their direction, attending update training as required.Management/LeadershipTo clinically lead a team consisting of Clinical Practitioners, Health Care Support workers and non-clinical support staffTo participate and assist in evaluation, audit and research as requiredTo participate in the investigation of any complaints, incidents and accidentsTo participate in the training and induction of new members of staff to the Care Centre TeamTo participate in the mentorship, support and training of visiting nurses on recognised training programmes such as Student Nurses and Practice Nurses

Person Specification

Qualifications

Essential

• Registered healthcare professional, e.g. Nurse, part 1 of current NMC register, ECP, Clinical Pharmacist, Physiotherapist.
• Recognised full Masters level qualification in Advanced Clinical Practice. Digital badge or equivalent competencies.
• Independent Non-medical Prescriber (V300)
• Evidence of ability to apply theory to practice
• Recognised teaching/mentorship/Supervision Qualification

Desirable

• Clinical Leadership experience/qualification.
• Management qualification or demonstrable relevant experience
• Experience/qualification in a specialist area e.g. mental health, Emergency/respiratory/acute medicine, -primary care or mental health.
• Evidence of formal teaching.
• Participation in research.

Knowledge and skills

Essential

• In depth knowledge of contemporary clinical issues, legislation relating to healthcare and clinical practice, and relevant Standards and Codes (eg NMC/HCPC).
• Understanding of the principles and practice of clinical governance.
• IT skills, including use of MS Word and Excel.
• Demonstrates effective communication and interpersonal skills.
• Negotiating and influencing skills
• Use of a range of communication techniques.
• Demonstrable/proven leadership skills.
• Able to use internet as an information resource, including searching clinical and academic databases.

Desirable

• Familiarity with accredited clinical systems for recording patient data e.g. SystmOne.

Special Requirements

Essential

• All appointments are subject to satisfactory medical clearance and the ability to cope with the demands of the role
• Proof of vaccination & immunisation status in accordance to Department of Health guidelines
• Ability to be flexible over hours worked within contracted hours to meet the needs of the service. Ability to work in a 7 day service from 8am to 10 pm on a rota basis
• Confident and self-aware
• Openness to leading and testing innovative projects in a variety of primary care settings with mufti agency participation
• Able to fulfil physical demands of post, this may involve moving and handling, fine motor skills are required for clinical activities such as suturing.
• Full driving licence with business insurance and the ability to travel

Experience

Essential

• Experience of working at an Advanced Practice level with patients presenting with undifferentiated illness some of which should be in community or Primary Care.
• Knowledge and experience of multi-agency working.
• Experience of leading and working with an MDT with the ability to motivate others.
• Evidence of leading innovation and change in a clinical environment

Desirable

• Experience of policy development and implementation
• Management experience and skills
• Experience of working in a Mental Health environment.

Person Specification Qualifications Essential Registered healthcare professional, e.g. Nurse, part 1 of current NMC register, ECP, Clinical Pharmacist, Physiotherapist. Recognised full Masters level qualification in Advanced Clinical Practice. Digital badge or equivalent competencies. Independent Non-medical Prescriber (V300) Evidence of ability to apply theory to practice Recognised teaching/mentorship/Supervision Qualification Desirable Clinical Leadership experience/qualification. Management qualification or demonstrable relevant experience Experience/qualification in a specialist area e.g. mental health, Emergency/respiratory/acute medicine, -primary care or mental health. Evidence of formal teaching. Participation in research. Knowledge and skills Essential In depth knowledge of contemporary clinical issues, legislation relating to healthcare and clinical practice, and relevant Standards and Codes (eg NMC/HCPC). Understanding of the principles and practice of clinical governance. IT skills, including use of MS Word and Excel. Demonstrates effective communication and interpersonal skills. Negotiating and influencing skills Use of a range of communication techniques. Demonstrable/proven leadership skills. Able to use internet as an information resource, including searching clinical and academic databases. Desirable Familiarity with accredited clinical systems for recording patient data e.g. SystmOne. Special Requirements Essential All appointments are subject to satisfactory medical clearance and the ability to cope with the demands of the role Proof of vaccination & immunisation status in accordance to Department of Health guidelines Ability to be flexible over hours worked within contracted hours to meet the needs of the service. Ability to work in a 7 day service from 8am to 10 pm on a rota basis Confident and self-aware Openness to leading and testing innovative projects in a variety of primary care settings with mufti agency participation Able to fulfil physical demands of post, this may involve moving and handling, fine motor skills are required for clinical activities such as suturing. Full driving licence with business insurance and the ability to travel Experience Essential Experience of working at an Advanced Practice level with patients presenting with undifferentiated illness some of which should be in community or Primary Care. Knowledge and experience of multi-agency working. Experience of leading and working with an MDT with the ability to motivate others. Evidence of leading innovation and change in a clinical environment Desirable Experience of policy development and implementation Management experience and skills Experience of working in a Mental Health environment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

Aspect House, Aspect Business Park

26 Bennerley Road

Bulwell

Nottinghamshire

NG6 8WR

United Kingdom

Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

Aspect House, Aspect Business Park

26 Bennerley Road

Bulwell

Nottinghamshire

NG6 8WR

United Kingdom

Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)

Job summary

An exciting opportunity has arisen for an experienced Advanced Clinical Practitioner to join our Virtual Ward and Reablement Team within Nottingham CityCare Partnership.

The Advanced Clinical Practitioner plays a pivotal role in delivering rapid, high-quality clinical assessment and intervention for adults experiencing an acute health or functional crisis in the community.

The ACP provides expert autonomous practice to prevent avoidable hospital admissions, support safe and timely discharge, and enable effective reablement, ensuring people can remain safely at home wherever possible.

The postholder leads clinical decision-making within a multidisciplinary team, provides advanced assessment and treatment planning, prescribes medication where appropriate, and contributes to service development, staff training, and integrated working across health and social care partners.

The ACP carries clinical responsibility for a complex caseload, applying advanced investigative and analytical skills to lead safe, evidence based practice, support timely discharge planning across community settings, and provide specialist advice to colleagues across the multidisciplinary team.

The post holder will have a Trust-wide responsibility to promote clinical excellence in the care of patients presenting to their area by providing clinical advice and support to nursing staff and other health care professionals.

Main duties of the job

The ACP is accountable for independent clinical assessment, diagnosis and treatment of patients with undiagnosed and undifferentiated conditions, they will practice at an advanced level demonstrating in depth knowledge and competence in all aspects of UCR/Virtual Wards, encompassing advanced clinical assessment, critical thinking and clinical management skills that are evidence based and deliver high quality patient centred care.

Within the role there will be a requirement to plan and direct the management of patients including accessing services within the multi-disciplinary team and wider health, social care, education, vocational and voluntary sector services as appropriate to the role.

The postholder will lead on the strategic development of Trust-wide services in their specialist area, working with other strategic and clinical leads as appropriate. They will also lead and participate in education programmes designed to support other clinical staff skills within their speciality.

The postholder will provide peer support to clinical staff working with patients from the direct caseload or those involved in the management of patients. They will assist in the planning, co-ordinating and development of any newly implemented service plans as well as being responsible for ensuring that relevant legal and regulatory frameworks are acknowledged through local governance procedures.

About us

We are a provider of NHS Community Health Services, CityCare exists to support the health and wellbeing of all local people, working alongside other health and care partners to achieve this. We are a value driven, people business with a passion for excellence. Our vision and social purpose is to make a difference everyday to the health & wellbeing of our communities and our values of kindness, respect, trust and honesty lie at the heart of everything we do, guiding how we work together with partners and each other to consistently deliver high quality compassionate care. As a social enterprise we aim to add social value by investing in the future of our local communities and helping to make a difference in peoples lives.

CityCare value the benefits of a diverse and inclusive workforce. We encourage applications from candidates who identify as disabled, LGBT+ or from a Black, Asian or Minority Ethnic (BAME) background, as they are currently under-represented within our organisation.

We are proud to be a forces-friendly organisation and are dedicated to supporting Veterans, Service Leavers, Reservists, and military spouses/partners. We value the unique skills and contributions you bring.

CityCare is an equal opportunities employer. We are positive about employing people with disabilities. If you require your application in a different format please contact People Services on [email protected] . CityCare is committed to the protection of vulnerable adults and children.

Details

Date posted

09 October 2026

Pay scheme

Agenda for change

Band

Band 8a

Salary

£57,528 to £64,750 a year

Contract

Permanent

Working pattern

Full-time

Reference number

B9826-PATH-6576

Job locations

Aspect House, Aspect Business Park

26 Bennerley Road

Bulwell

Nottinghamshire

NG6 8WR

United Kingdom

Job description

Job responsibilities

Job Purpose

• The post holder will practice autonomously within the Advanced Practitioner level of competence working within the Integrated Reablement Team (IRT)/Virtual Ward (VW)
• They will assess, diagnose, treat or refer patients aged 18+, presenting with undifferentiated and undiagnosed problems.
• They will provide Clinical Leadership for the IRT/VW and support and mentorship to other primary care staff where appropriate.
• The post holder will work alongside Clinicians, Assistant Practitioners and Health Care Support Workers, that make up the team of the day working collectively in the assessment of undifferentiated urgent care/VW patient presentations in the community.
• The post holder will work alongside management team to lead the way with innovation, testing out pilot services and bringing new business into CityCare.

The post holder will:

• Provide clinical assessment and deliver treatments to service users who have undifferentiated health care requirements in order to support the services delivered by the IRT/VW and prevent unnecessary acute hospital attendances and support early discharge.
• Utilise advanced clinical skills and competencies in clinical health assessment, medicines management, leadership and case management.
• Maximise patients health and reduce risks that contribute to ill health, thereby reducing unnecessary admissions to acute services.
• Be an autonomous practitioner who is open to the flexibility required for the role.
• Participate in training opportunities for self and others within the Urgent Treatment Centre.
• Support and deliver training to IRT/VW, staff within CityCare and the wider healthcare community.
• Provide mentorship and support to IRT/VW staff, staff within CityCare and the wider healthcare community.
• Provider mentorship, support and training to students (including medical, nursing and allied health professionals).
• Able to take operational charge of a shift on a planned rota basis
• Deputise for member of the management team when required to do so.
• To provide clinical line management to IRT staff members.

Dimensions

• To work with the CityCare multidisciplinary team in provision of Urgent Care Services for Nottingham City
• To represent Nottingham CityCare Partnership locally, regionally and nationally if required.

Key Responsibilities

Clinical Responsibilities

• Comprehensively assess, review and evaluate the needs of service users with undifferentiated healthcare needs to improve their physical, psychological and mental health wellbeing to promote self-care and reduce the need for hospitalisation.
• Accurately prioritise patients within the service, undertaking clinical assessment and providing the necessary treatment including the use of Non-Medical Prescribing and/or Patient Group Directions in line with local/national policies, procedures and guidelines as appropriate
• Request diagnostic tests only where clinically indicated in line with organisational, local and national guidelines and appropriate to the community setting.
• Develop plan of care in conjunction with the service user through; application of clinical knowledge and, analysis of symptoms and data, identification of risk factors associated with those conditions, recognition of early signs of acute illness, involving the patients and the carers in the care plan and ensuring it is understood, documenting safety netting plans and processes
• To utilise effective communication to aid onward referrals to specialists as appropriate. Facilitating a coordinated primary healthcare response to service users needs
• To work in an autonomous manner without direct supervision whilst recognising limitation of the practitioner role
• To carry out enhanced clinical skills as required
• To keep accurate and immediate records of all interventions fully utilising software systems in place
• To encourage clients to carry out self-care as appropriate through effective communication of health care using written information as appropriate
• To advise client on the most appropriate use of Primary, Secondary and Emergency services
• To maintain patient confidentiality as per CityCares clinical guidelines

Professional

• To work within the AHP/NMC Code of Professional Conduct
• To act in accordance with and promote CityCares values at all times
• To act as an ambassador for CityCare and the IRT at all times building professional relationship with primary care partners, voluntary organisations and other outside agencies
• To be committed to working flexibly within a dynamic environment, responding positively to the changing needs of the service
• To promote and facilitate evidence based practice
• To be committed to providing a high level of customer service and patient experience
• Maintain professional awareness and attend appropriate training as necessary
• To participate in the appraisal process and development of own Personal Development Plan to include clinical supervision and Revalidation
• To develop a culture within the IRT of continuing professional development, supporting nursing staff in meeting the requirements for Post registration Education and Training.
• To provide clinical support and mentorship to other nurses, primary care assistants to meet the requirements of their own personal/professional development plans. This may include, where appropriate, mentoring nurses through work-based learning programmes.
• To support/facilitate the provision of Clinical Supervision in accordance with organisational policy.
• To liaise with other Agencies as appropriate to ensure comprehensive and collaborative care for service users.
• Continuous Personal Development

• To maintain current professional registration and to ensure that all personal responsibilities in relation to this and to the revalidation process are met, including maintenance of a professional portfolio, evidence of practice hours, professional development planning and reflective writing.
• To meet the organisational requirements for mandatory training appropriate to the role.
• To recognise his/her own professional limitations, practising accordingly, seeking advice and support as appropriate.
• To take an active role in the organisational appraisal process and develop an appropriate and relevant personal development plan and work-based objectives.
• To have awareness of the relevant organisational and professional Safeguarding policies and guidance and to act in accordance with their direction, attending update training as required.

Management/Leadership

• To clinically lead a team consisting of Clinical Practitioners, Health Care Support workers and non-clinical support staff
• To participate and assist in evaluation, audit and research as required
• To participate in the investigation of any complaints, incidents and accidents
• To participate in the training and induction of new members of staff to the Care Centre Team
• To participate in the mentorship, support and training of visiting nurses on recognised training programmes such as Student Nurses and Practice Nurses

Job description Job responsibilities Job PurposeThe post holder will practice autonomously within the Advanced Practitioner level of competence working within the Integrated Reablement Team (IRT)/Virtual Ward (VW)They will assess, diagnose, treat or refer patients aged 18+, presenting with undifferentiated and undiagnosed problems.They will provide Clinical Leadership for the IRT/VW and support and mentorship to other primary care staff where appropriate.The post holder will work alongside Clinicians, Assistant Practitioners and Health Care Support Workers, that make up the team of the day working collectively in the assessment of undifferentiated urgent care/VW patient presentations in the community.The post holder will work alongside management team to lead the way with innovation, testing out pilot services and bringing new business into CityCare.The post holder will:Provide clinical assessment and deliver treatments to service users who have undifferentiated health care requirements in order to support the services delivered by the IRT/VW and prevent unnecessary acute hospital attendances and support early discharge.Utilise advanced clinical skills and competencies in clinical health assessment, medicines management, leadership and case management.Maximise patients health and reduce risks that contribute to ill health, thereby reducing unnecessary admissions to acute services.Be an autonomous practitioner who is open to the flexibility required for the role.Participate in training opportunities for self and others within the Urgent Treatment Centre.Support and deliver training to IRT/VW, staff within CityCare and the wider healthcare community.Provide mentorship and support to IRT/VW staff, staff within CityCare and the wider healthcare community.Provider mentorship, support and training to students (including medical, nursing and allied health professionals).Able to take operational charge of a shift on a planned rota basisDeputise for member of the management team when required to do so.To provide clinical line management to IRT staff members.DimensionsTo work with the CityCare multidisciplinary team in provision of Urgent Care Services for Nottingham CityTo represent Nottingham CityCare Partnership locally, regionally and nationally if required.Key ResponsibilitiesClinical ResponsibilitiesComprehensively assess, review and evaluate the needs of service users with undifferentiated healthcare needs to improve their physical, psychological and mental health wellbeing to promote self-care and reduce the need for hospitalisation.Accurately prioritise patients within the service, undertaking clinical assessment and providing the necessary treatment including the use of Non-Medical Prescribing and/or Patient Group Directions in line with local/national policies, procedures and guidelines as appropriateRequest diagnostic tests only where clinically indicated in line with organisational, local and national guidelines and appropriate to the community setting.Develop plan of care in conjunction with the service user through; application of clinical knowledge and, analysis of symptoms and data, identification of risk factors associated with those conditions, recognition of early signs of acute illness, involving the patients and the carers in the care plan and ensuring it is understood, documenting safety netting plans and processesTo utilise effective communication to aid onward referrals to specialists as appropriate. Facilitating a coordinated primary healthcare response to service users needsTo work in an autonomous manner without direct supervision whilst recognising limitation of the practitioner roleTo carry out enhanced clinical skills as requiredTo keep accurate and immediate records of all interventions fully utilising software systems in placeTo encourage clients to carry out self-care as appropriate through effective communication of health care using written information as appropriateTo advise client on the most appropriate use of Primary, Secondary and Emergency servicesTo maintain patient confidentiality as per CityCares clinical guidelinesProfessionalTo work within the AHP/NMC Code of Professional ConductTo act in accordance with and promote CityCares values at all timesTo act as an ambassador for CityCare and the IRT at all times building professional relationship with primary care partners, voluntary organisations and other outside agenciesTo be committed to working flexibly within a dynamic environment, responding positively to the changing needs of the serviceTo promote and facilitate evidence based practiceTo be committed to providing a high level of customer service and patient experienceMaintain professional awareness and attend appropriate training as necessaryTo participate in the appraisal process and development of own Personal Development Plan to include clinical supervision and RevalidationTo develop a culture within the IRT of continuing professional development, supporting nursing staff in meeting the requirements for Post registration Education and Training.To provide clinical support and mentorship to other nurses, primary care assistants to meet the requirements of their own personal/professional development plans. This may include, where appropriate, mentoring nurses through work-based learning programmes.To support/facilitate the provision of Clinical Supervision in accordance with organisational policy.To liaise with other Agencies as appropriate to ensure comprehensive and collaborative care for service users.Continuous Personal DevelopmentTo maintain current professional registration and to ensure that all personal responsibilities in relation to this and to the revalidation process are met, including maintenance of a professional portfolio, evidence of practice hours, professional development planning and reflective writing.To meet the organisational requirements for mandatory training appropriate to the role.To recognise his/her own professional limitations, practising accordingly, seeking advice and support as appropriate.To take an active role in the organisational appraisal process and develop an appropriate and relevant personal development plan and work-based objectives.To have awareness of the relevant organisational and professional Safeguarding policies and guidance and to act in accordance with their direction, attending update training as required.Management/LeadershipTo clinically lead a team consisting of Clinical Practitioners, Health Care Support workers and non-clinical support staffTo participate and assist in evaluation, audit and research as requiredTo participate in the investigation of any complaints, incidents and accidentsTo participate in the training and induction of new members of staff to the Care Centre TeamTo participate in the mentorship, support and training of visiting nurses on recognised training programmes such as Student Nurses and Practice Nurses

Person Specification

Special Requirements

Essential

• Ability to be flexible over hours worked within contracted hours to meet the needs of the service. Ability to work in a 7 day service from 8am to 10 pm on a rota basis
• Confident and self-aware
• Openness to leading and testing innovative projects in a variety of primary care settings with mufti agency participation
• Full driving licence with business insurance and the ability to travel
• Able to fulfil physical demands of post, this may involve moving and handling, fine motor skills are required for clinical activities such as suturing.
• Proof of vaccination & immunisation status in accordance to Department of Health guidelines

Knowledge and skills

Essential

• In depth knowledge of contemporary clinical issues, legislation relating to healthcare and clinical practice, and relevant Standards and Codes (eg NMC/HCPC).
• Understanding of the principles and practice of clinical governance.
• IT skills, including use of MS Word and Excel.
• Demonstrates effective communication and interpersonal skills.
• Negotiating and influencing skills
• Use of a range of communication techniques.
• Demonstrable/proven leadership skills.
• Able to use internet as an information resource, including searching clinical and academic databases.

Desirable

• Familiarity with accredited clinical systems for recording patient data e.g. SystmOne.

Experience

Essential

• Experience of working at an Advanced Practice level with patients presenting with undifferentiated illness some of which should be in community or Primary Care.
• Knowledge and experience of multi-agency working.
• Experience of leading and working with an MDT with the ability to motivate others.
• Evidence of leading innovation and change in a clinical environment

Desirable

• Experience of policy development and implementation
• Management experience and skills
• Experience of working in a Mental Health environment.

Qualifications

Essential

• Registered healthcare professional, e.g. Nurse, part 1 of current NMC register, ECP, Clinical Pharmacist, Physiotherapist.
• Recognised full Masters level qualification in Advanced Clinical Practice.
• Digital badge or equivalent competencies.
• Independent Non-medical Prescriber (V300)
• Evidence of ability to apply theory to practice
• Recognised teaching/mentorship/Supervision Qualification

Desirable

• Clinical Leadership experience/qualification.
• Management qualification or demonstrable relevant experience
• Experience/qualification in a specialist area e.g. mental health, Emergency/respiratory/acute medicine, -primary care or mental health.
• Evidence of formal teaching.
• Participation in research.

Person Specification Special Requirements Essential Ability to be flexible over hours worked within contracted hours to meet the needs of the service. Ability to work in a 7 day service from 8am to 10 pm on a rota basis Confident and self-aware Openness to leading and testing innovative projects in a variety of primary care settings with mufti agency participation Full driving licence with business insurance and the ability to travel Able to fulfil physical demands of post, this may involve moving and handling, fine motor skills are required for clinical activities such as suturing. Proof of vaccination & immunisation status in accordance to Department of Health guidelines Knowledge and skills Essential In depth knowledge of contemporary clinical issues, legislation relating to healthcare and clinical practice, and relevant Standards and Codes (eg NMC/HCPC). Understanding of the principles and practice of clinical governance. IT skills, including use of MS Word and Excel. Demonstrates effective communication and interpersonal skills. Negotiating and influencing skills Use of a range of communication techniques. Demonstrable/proven leadership skills. Able to use internet as an information resource, including searching clinical and academic databases. Desirable Familiarity with accredited clinical systems for recording patient data e.g. SystmOne. Experience Essential Experience of working at an Advanced Practice level with patients presenting with undifferentiated illness some of which should be in community or Primary Care. Knowledge and experience of multi-agency working. Experience of leading and working with an MDT with the ability to motivate others. Evidence of leading innovation and change in a clinical environment Desirable Experience of policy development and implementation Management experience and skills Experience of working in a Mental Health environment. Qualifications Essential Registered healthcare professional, e.g. Nurse, part 1 of current NMC register, ECP, Clinical Pharmacist, Physiotherapist. Recognised full Masters level qualification in Advanced Clinical Practice. Digital badge or equivalent competencies. Independent Non-medical Prescriber (V300) Evidence of ability to apply theory to practice Recognised teaching/mentorship/Supervision Qualification Desirable Clinical Leadership experience/qualification. Management qualification or demonstrable relevant experience Experience/qualification in a specialist area e.g. mental health, Emergency/respiratory/acute medicine, -primary care or mental health. Evidence of formal teaching. Participation in research.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

Aspect House, Aspect Business Park

26 Bennerley Road

Bulwell

Nottinghamshire

NG6 8WR

United Kingdom

Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

Aspect House, Aspect Business Park

26 Bennerley Road

Bulwell

Nottinghamshire

NG6 8WR

United Kingdom

Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)

Job summary

Are you a passionate Registered Nurse or Midwife looking to make a real difference to the lives of children, young people and families across Nottingham City? We are seeking a compassionate and motivated Community Public Health Nurse to join our innovative 0-19 Children's Public Health Nursing Service.

This is a rewarding opportunity for someone who enjoys working independently while being part of a supportive multi-disciplinary team. You will build meaningful relationships with families, contribute to improving health outcomes, and play an important role in reducing health inequalities within our diverse communities.

At Nottingham CityCare, our values of kindness, respect, trust and honesty are central to everything we do. We are committed to supporting your professional development, providing excellent learning opportunities, and creating a positive working environment where staff can thrive. If you are enthusiastic about public health, safeguarding, partnership working and empowering children and families to achieve their best possible outcomes, we would love to hear from you.

Main duties of the job

As a Community Public Health Nurse, you will work with children, young people and families to promote health, wellbeing and positive life outcomes. You will deliver a range of public health interventions, assessments and targeted support programmes, working collaboratively with colleagues and partner agencies across health, education, social care and voluntary services.

You will manage an allocated workload, identifying needs, assessing risk and supporting families where additional vulnerability or safeguarding concerns are present. The role requires excellent communication, organisational and clinical skills, with the ability to work flexibly across community settings and respond effectively to changing priorities.

You will contribute to health promotion initiatives, provide advice and support to families, participate in multi-agency meetings, maintain high-quality clinical records and work towards service performance targets. The successful candidate will demonstrate a commitment to evidence-based practice, continuous learning, equality and inclusion, while embodying CityCare's values and supporting the delivery of high-quality, compassionate care across Nottingham City.

About us

We are a provider of NHS Community Health Services, CityCare exists to support the health and wellbeing of all local people, working alongside other health and care partners to achieve this. We are a value driven, people business with a passion for excellence. Our vision and social purpose is to make a difference everyday to the health & wellbeing of our communities and our values of kindness, respect, trust and honesty lie at the heart of everything we do, guiding how we work together with partners and each other to consistently deliver high quality compassionate care. As a social enterprise we aim to add social value by investing in the future of our local communities and helping to make a difference in peoples lives.

CityCare value the benefits of a diverse and inclusive workforce. We encourage applications from candidates who identify as disabled, LGBT+ or from a Black, Asian or Minority Ethnic (BAME) background, as they are currently under-represented within our organisation.

We are proud to be a forces-friendly organisation and are dedicated to supporting Veterans, Service Leavers, Reservists, and military spouses/partners. We value the unique skills and contributions you bring.

CityCare is an equal opportunities employer. We are positive about employing people with disabilities. If you require your application in a different format please contact People Services on [email protected] . CityCare is committed to the protection of vulnerable adults and children.

Details

Date posted

06 October 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,073 to £39,043 a year

Contract

Permanent

Working pattern

Full-time

Reference number

B9826-PCNE-6549

Job locations

Broxtowe Family Hub

The Corner House

18 Strelley Road

NOTTINGHAM

NG8 3AP

United Kingdom

Southglade Access Centre

Southglade Road

NOTTINGHAM

NG5 5GU

United Kingdom

Job description

Job responsibilities

Job Purpose

The aim of The Childrens Public Health 0-19 Nursing Service is to reduce health inequalities and improve the health and wellbeing of children and their families in Nottingham City. The team offers a universal service for all children and young people in Nottingham City as set out in the Healthy Child Programme.

The role of the Community Public Health Nurse is:

• To work within a multi-disciplinary team, supporting the Specialist Community Public Health Nurse School Nurse (SN)/Health Visitor (HV) in the delivery of the universal and targeted services in a variety of community settings including citywide working and supporting all teams including the Childrens Health Advice Hub (CHAH) and Transient Families Team (TFT).
• To support the SN/HV in the management of a defined caseload, as part of an 0-19 years integrated multi-agency partnership approach. Working to promote health and contribute to tackling health inequalities in line with local and national guidelines, public health priorities and Safeguarding responsibilities.
• To work as part of a multi-disciplinary team sometimes without direct supervision but reporting back to the SN/HV on a regular basis.
• To work with our most vulnerable children within Nottingham City with the expectation to attend safeguarding meetings to include ICPC, RCPC, Core Groups, LACS, ERMM, Strategy Meetings, liaising with the caseload holder.
• To use a child & family approach to working, in a solution focused way.
• To promote holistic healthcare to the babies, children, young people, and families and to work in partnership with other agencies.
• To lead on specific programmes of care for babies, children and young people who have specific/complex needs.
• To lead on and participate in health promotion initiatives e.g., childhood immunisations, newborn blood spots, in line with local and national guidelines, public health priorities and safeguarding responsibilities.
• To support the development of the care pathways required for this population group to reach their optimum potential.
• To provide advice, signposting and support for parents, carers and young people using Text Health, our text messaging service.
• To ensure that the rights, needs and dignities of babies, children, young people, and families are met by providing health promotion and appropriate programmes of care.
• To promote the health of babies, children, young people to enable each child to reach his/her full development and educational potential which supports the philosophy of inclusive education.
• To work in an inner city with a rich and varied ethnic, cultural, and socioeconomic climate.
• To provide insight opportunities to students visiting the service.
• Dimensions
• STAFF: You will be part of a Childrens Services team working together in an integrated way delivering the Healthy Child Programme to families and children aged 0-19 years.
• BUDGET: A requirement to work in a cost-effective manner.
• AREA: Nottingham City Boundaries.

Key Responsibilities

Clinical

• To follow a competency-based induction and training pathway supported by your mentor.
• To support the Children and the Community Public Health Nursing Team to deliver in Healthy Child Programme 0-19 years. This will include development reviews, the National Childhood Measurement Programme.
• To undertake home visiting programmes to offer support to carers/parents in the care of their children following competency-based training supervision.
• To work in a variety of settings including clients homes, Childrens Centres, health premises and education settings across Nottingham City.
• Following allocation of appropriate work relating to babies, children, young people, and families by the SN/HV, the post holder will have responsibility for the assessment; development; implementation and evaluation of programmes of care for individual children and those children with complex health care needs and their families
• Ability to organise and prioritise own workload under the supervision of senior members of the team.
• You will be able to use appropriate evidenced based tools to assess the physical and emotional wellbeing of babies, children, young people, and families
• To deliver evidence-based programmes of care adhering to standard operating procedures and pathways of care
• Deliver drop-in sessions and clinics.
• To work within CityCare policy and procedure, in line with your NMC code of conduct and NICE Guidance.
• Demonstrate good communication, initiative, organisational and interpersonal skills and be able to work flexibly in a team setting & Citywide as the need arises.
• Attend team / allocation meetings.
• Appropriately delegate work to skill mix team.
• Provide education on local and national targeted public health initiatives through individual and group sessions.
• Provide and receive routine information, orally, in writing or electronically in line with Nottingham CityCare policy and abiding by legal requirements.
• Ensure clear, accurate and up to date recording of information on SystmOne as per local record keeping policy.
• Maintain an accurate up to date diary in accordance with lone working policy and adhere to mobile working guidance.
• To work in partnership with children, young people, and families and with local partners across the Nottingham Childrens Partnership, statutory and voluntary agencies
• To work with families identifying and taking appropriate action / make appropriate referrals in any situation where there may be vulnerability, safeguarding or health concerns.
• To access and participate in safeguarding supervision.
• To prepare reports, under supervision, for child protection, children in need, Looked after Children, Common Assessment Framework and Priority Families. Take the lead professional role and attend meetings and reviews where appropriate.
• To conduct oneself in a corporate and professional manner always maintaining confidentiality including compliance with the CityCare dress code policy.
• To attend essential, mandatory, and appropriate training courses and meetings, thus keeping professional development current. Ensure practice is evidence based to maintain high quality, effective public health care.
• To demonstrate leadership and contribute to the appraisal, development, and monitoring of performance of team members induct and mentor staff and students.
• To undertake mentorship, preceptorship, and clinical supervision as per policy.

Professional

• To promote equality, diversity, and the rights of the patients; public and colleagues thus always treating all with dignity and respect.
• Ability to achieve commissioned targets and understand key performance indicators and service delivery.
• To identify hazards and act accordingly to promote the health and safety of patients, the public and staff in ls in a health care environment in line with the policies of the organisation. This includes complying with lone working policies and adhering to infection control guidelines.
• To participate in research; audit and public engagement activities to ensure appropriate, safe, and evidence-based practice is maintained.
• Contribute to effective working in a changing environment as services develop, and to undertake any other duties that may reasonably be required within the remit of the Knowledge and Skills Framework for the role.
• Work in accordance with Nottingham City Local Safeguarding Childrens Board procedures
• Uphold City Cares core values and behaviours framework.

Job description Job responsibilities Job PurposeThe aim of The Childrens Public Health 0-19 Nursing Service is to reduce health inequalities and improve the health and wellbeing of children and their families in Nottingham City. The team offers a universal service for all children and young people in Nottingham City as set out in the Healthy Child Programme.The role of the Community Public Health Nurse is:To work within a multi-disciplinary team, supporting the Specialist Community Public Health Nurse School Nurse (SN)/Health Visitor (HV) in the delivery of the universal and targeted services in a variety of community settings including citywide working and supporting all teams including the Childrens Health Advice Hub (CHAH) and Transient Families Team (TFT).To support the SN/HV in the management of a defined caseload, as part of an 0-19 years integrated multi-agency partnership approach. Working to promote health and contribute to tackling health inequalities in line with local and national guidelines, public health priorities and Safeguarding responsibilities.To work as part of a multi-disciplinary team sometimes without direct supervision but reporting back to the SN/HV on a regular basis.To work with our most vulnerable children within Nottingham City with the expectation to attend safeguarding meetings to include ICPC, RCPC, Core Groups, LACS, ERMM, Strategy Meetings, liaising with the caseload holder.To use a child & family approach to working, in a solution focused way.To promote holistic healthcare to the babies, children, young people, and families and to work in partnership with other agencies.To lead on specific programmes of care for babies, children and young people who have specific/complex needs.To lead on and participate in health promotion initiatives e.g., childhood immunisations, newborn blood spots, in line with local and national guidelines, public health priorities and safeguarding responsibilities.To support the development of the care pathways required for this population group to reach their optimum potential.To provide advice, signposting and support for parents, carers and young people using Text Health, our text messaging service.To ensure that the rights, needs and dignities of babies, children, young people, and families are met by providing health promotion and appropriate programmes of care.To promote the health of babies, children, young people to enable each child to reach his/her full development and educational potential which supports the philosophy of inclusive education.To work in an inner city with a rich and varied ethnic, cultural, and socioeconomic climate.To provide insight opportunities to students visiting the service.DimensionsSTAFF: You will be part of a Childrens Services team working together in an integrated way delivering the Healthy Child Programme to families and children aged 0-19 years.BUDGET: A requirement to work in a cost-effective manner.AREA: Nottingham City Boundaries.Key ResponsibilitiesClinicalTo follow a competency-based induction and training pathway supported by your mentor.To support the Children and the Community Public Health Nursing Team to deliver in Healthy Child Programme 0-19 years. This will include development reviews, the National Childhood Measurement Programme.To undertake home visiting programmes to offer support to carers/parents in the care of their children following competency-based training supervision.To work in a variety of settings including clients homes, Childrens Centres, health premises and education settings across Nottingham City.Following allocation of appropriate work relating to babies, children, young people, and families by the SN/HV, the post holder will have responsibility for the assessment; development; implementation and evaluation of programmes of care for individual children and those children with complex health care needs and their familiesAbility to organise and prioritise own workload under the supervision of senior members of the team.You will be able to use appropriate evidenced based tools to assess the physical and emotional wellbeing of babies, children, young people, and familiesTo deliver evidence-based programmes of care adhering to standard operating procedures and pathways of careDeliver drop-in sessions and clinics.To work within CityCare policy and procedure, in line with your NMC code of conduct and NICE Guidance.Demonstrate good communication, initiative, organisational and interpersonal skills and be able to work flexibly in a team setting & Citywide as the need arises.Attend team / allocation meetings.Appropriately delegate work to skill mix team.Provide education on local and national targeted public health initiatives through individual and group sessions.Provide and receive routine information, orally, in writing or electronically in line with Nottingham CityCare policy and abiding by legal requirements.Ensure clear, accurate and up to date recording of information on SystmOne as per local record keeping policy.Maintain an accurate up to date diary in accordance with lone working policy and adhere to mobile working guidance.To work in partnership with children, young people, and families and with local partners across the Nottingham Childrens Partnership, statutory and voluntary agenciesTo work with families identifying and taking appropriate action / make appropriate referrals in any situation where there may be vulnerability, safeguarding or health concerns.To access and participate in safeguarding supervision.To prepare reports, under supervision, for child protection, children in need, Looked after Children, Common Assessment Framework and Priority Families. Take the lead professional role and attend meetings and reviews where appropriate.To conduct oneself in a corporate and professional manner always maintaining confidentiality including compliance with the CityCare dress code policy.To attend essential, mandatory, and appropriate training courses and meetings, thus keeping professional development current. Ensure practice is evidence based to maintain high quality, effective public health care.To demonstrate leadership and contribute to the appraisal, development, and monitoring of performance of team members induct and mentor staff and students.To undertake mentorship, preceptorship, and clinical supervision as per policy.ProfessionalTo promote equality, diversity, and the rights of the patients; public and colleagues thus always treating all with dignity and respect.Ability to achieve commissioned targets and understand key performance indicators and service delivery.To identify hazards and act accordingly to promote the health and safety of patients, the public and staff in ls in a health care environment in line with the policies of the organisation. This includes complying with lone working policies and adhering to infection control guidelines.To participate in research; audit and public engagement activities to ensure appropriate, safe, and evidence-based practice is maintained.Contribute to effective working in a changing environment as services develop, and to undertake any other duties that may reasonably be required within the remit of the Knowledge and Skills Framework for the role.Work in accordance with Nottingham City Local Safeguarding Childrens Board proceduresUphold City Cares core values and behaviours framework.

Person Specification

Qualifications

Essential

• NMC Registered Nurse or Midwife

Desirable

• Mentorship Programme, e.g., supporting practice learning or equivalent.
• Evidence of further professional development

Knowledge and skills

Essential

• Able to co-ordinate skill mix teams
• Able to work effectively in a team, supporting others and challenging colleagues views and
• attitudes when necessary
• Able to assess a situation, set priorities and problem solve quickly and effectively.

Desirable

• Ability to develop and apply community development approaches and methodologies

Experience

Essential

• Evidence of leadership experience or qualification
• Evidence of working with diverse or disadvantaged groups
• Evidence of working with Safeguarding children/adults and vulnerable adults
• Experience of working children, families, and young people

Desirable

• Evidence of delivering health promotion activities.
• Evidence of experience of project work using a multi-agency approach
• Experience of clinical supervision

Person Specification Qualifications Essential NMC Registered Nurse or Midwife Desirable Mentorship Programme, e.g., supporting practice learning or equivalent. Evidence of further professional development Knowledge and skills Essential Able to co-ordinate skill mix teams Able to work effectively in a team, supporting others and challenging colleagues views and attitudes when necessary Able to assess a situation, set priorities and problem solve quickly and effectively. Desirable Ability to develop and apply community development approaches and methodologies Experience Essential Evidence of leadership experience or qualification Evidence of working with diverse or disadvantaged groups Evidence of working with Safeguarding children/adults and vulnerable adults Experience of working children, families, and young people Desirable Evidence of delivering health promotion activities. Evidence of experience of project work using a multi-agency approach Experience of clinical supervision

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

Broxtowe Family Hub

The Corner House

18 Strelley Road

NOTTINGHAM

NG8 3AP

United Kingdom

Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

Broxtowe Family Hub

The Corner House

18 Strelley Road

NOTTINGHAM

NG8 3AP

United Kingdom

Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)

Job summary

An exciting opportunity has arisen for a Band 5 Bone Health Nurse to join Nottingham CityCare Partnerships Bone Health Service on a 12-month fixed term contract or 12-month secondment.

We have a full time position and a part time position available (working 22.5 hours per week)

This is a community-based role within a proactive, forward-thinking service delivering evidence-based assessment, treatment, and follow-up for individuals with osteoporosis and those at risk of fragility fractures. The successful applicants will join a supportive multidisciplinary team and contribute to the delivery of high-quality, person-centred care.

The role involves venepuncture, cannulation, and the administration of injection and IV medication in patients own homes.

Working pattern:

Service hours are Monday to Friday, 08:00 - 16:00.

The team is based at Bulwell Riverside, with the service covering Nottingham City and South Nottinghamshire County. The team offers a supportive environment with opportunities to learn, develop, and grow within community nursing.

We welcome insight visits with the team, to arrange this please email [email protected] or call 0115 8834766

Please note that interviews will take place on the 10th November 2026

Main duties of the job

• Deliver evidence based osteoporosis assessment, treatment, and fracture prevention care within a community setting,
• Support the assessment, monitoring, education, and follow up of patients requiring ongoing bone health management.
• Undertake agreed clinical procedures in line with training and competency, including venepuncture, injections, cannulation, and administration of IV medication.
• Provide patient centred education and advice to promote self management, treatment adherence, and fracture risk reduction.
• Maintain accurate, timely clinical documentation in line with professional, legal, and organisational requirements.
• Work effectively as part of the multidisciplinary team, liaising with colleagues across community, primary, and secondary care.
• Recognise clinical concerns, risks, or deterioration and escalate appropriately in accordance with local protocols.
• Participate in service delivery, audit, and quality improvement activities within the Bone Health Service.
• Engage in mandatory training, supervision, appraisal, and continuing professional development.
• Support the learning and development of student nurses and learners.

About us

We are a provider of NHS Community Health Services, CityCare exists to support the health and wellbeing of all local people, working alongside other health and care partners to achieve this. We are a value driven, people business with a passion for excellence. Our vision and social purpose is to make a difference everyday to the health & wellbeing of our communities and our values of kindness, respect, trust and honesty lie at the heart of everything we do, guiding how we work together with partners and each other to consistently deliver high quality compassionate care. As a social enterprise we aim to add social value by investing in the future of our local communities and helping to make a difference in peoples lives.

CityCare value the benefits of a diverse and inclusive workforce. We encourage applications from candidates who identify as disabled, LGBT+ or from a Black, Asian or Minority Ethnic (BAME) background, as they are currently under-represented within our organisation.

We are proud to be a forces-friendly organisation and are dedicated to supporting Veterans, Service Leavers, Reservists, and military spouses/partners. We value the unique skills and contributions you bring.

CityCare is an equal opportunities employer. We are positive about employing people with disabilities. If you require your application in a different format please contact People Services on [email protected] . CityCare is committed to the protection of vulnerable adults and children.

Details

Date posted

06 October 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,073 to £39,043 a year Pro Rata for Part Time

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Part-time

Reference number

B9826-PANE-6575

Job locations

Nottingham Citycare Partnership

Bulwell Riverside, Main Street

Bulwell

NOTTINGHAM

NG6 8QJ

United Kingdom

Job description

Job responsibilities

Job Purpose

• To provide assessment, treatment, and ongoing management for patients with osteoporosis and other bone health conditions under the care of the Nottingham CityCare Bone Health Specialist Service.
• To work autonomously to deliver high-quality, evidence-based care to patients in their own homes, care homes and other community settings, ensuring care is tailored to individual needs.
• To facilitate, coordinate and independently deliver osteoporosis treatments within community-based settings, in accordance with local and national guidelines.
• To work collaboratively with General Practitioners, Community Geriatricians and Specialist Secondary Care Clinicians to support the assessment, management and ongoing care of patients with osteoporosis and other bone health conditions across Nottingham City and South Nottinghamshire County, ensuring a coordinated and patient-centred approach to care.
• To contribute to fracture prevention and bone health promotion through patient education, clinical monitoring and the implementation of evidence-based interventions.
• To act as a specialist resource for patients, carers and healthcare professionals, providing advice and support relating to osteoporosis and bone health management.

Dimensions

• The post holder will be part of the Nottingham CityCare Bone Health Specialist Service, providing care to patients across Nottingham City and South Nottinghamshire County.
• The primary focus of the role will be the administration of intravenous and injectable osteoporosis medication within patients own homes and care home settings. The post holder will spend most of their time undertaking direct patient-facing clinical activity and will work closely with the Bone Health Caseload Administrator to coordinate patient care and treatment delivery.
• The post holder will undertake agreed clinical procedures in line with training, competency and local policies, including venepuncture, cannulation, administration of injectable and intravenous medications.
• The post holder will be professionally supported by the Bone Health Nurse Specialists, who will provide clinical guidance and support in the management of more complex cases.
• The post holder will be required to meet the physical demands of the role, including undertaking manual handling activities in accordance with mandatory training requirements and organisational policies.
• The post holder will be required to travel throughout Nottingham City and South Nottinghamshire County to deliver clinical care, attend meetings and support service provision. Occasional travel beyond these areas may be required to meet the needs of the service.
• The post holder will maintain accurate clinical records and contribute to service evaluation, clinical audit, quality improvement initiatives and the monitoring of patient outcomes in accordance with organisational policies and professional standards.

Key Responsibilities

Clinical

• To be professionally accountable for all aspects of clinical practice, ensuring the delivery of safe, high-quality, evidence-based care in accordance with professional standards, organisational policies and national guidance.
• To work autonomously within patients own homes, care homes and other community settings to assess, plan, implement and evaluate individualised care.
• To undertake agreed clinical procedures in line with training and competency, including venepuncture, cannulation, administration of injectable treatment and intravenous medications.
• To accept responsibility for the management of a designated caseload, prioritising workload effectively to meet patient needs and service requirements.
• To monitor patients receiving osteoporosis treatments, identifying, managing and escalating adverse effects, clinical concerns or deteriorations as appropriate.
• To participate in Bone Health virtual clinics and multidisciplinary discussions alongside Consultant Specialists and the wider Bone Health Team.
• To provide education, advice and support to patients, carers and healthcare professionals regarding osteoporosis, bone health and treatment options.
• To demonstrate effective communication skills when assessing, educating and obtaining informed consent from patients with a wide range of health, cognitive and social care needs.
• To undertake assessments of mental capacity, obtain valid informed consent, and work within the legal and ethical framework of the Mental Capacity Act and associated legislation when supporting patients who may lack capacity to make decisions regarding their care and treatment.
• To communicate clinical information clearly and sensitively to patients, carers and other healthcare professionals, adapting communication style to meet individual needs and maximise understanding.
• To ensure that patients, families and carers are appropriately involved in decision-making and care planning, promoting person-centred care and shared decision-making wherever possible.
• To maintain accurate, timely and comprehensive clinical records in accordance with professional, organisational and legal requirements.
• To ensure the health, safety and wellbeing of patients, carers and colleagues, adhering to Health and Safety legislation and organisational policies.
• Identify, report and manage risks appropriately, including the completion of In Phase incident reports and implementation of learning from incidents.

Professional

• To demonstrate a commitment to evidence-based practice and seek specialist advice and support from Bone Health Nurse Specialists when managing complex cases.
• To maintain professional registration and practice in accordance with the Nursing and Midwifery Council (NMC) Code and relevant professional standards.
• To be responsible for own Continuing Professional Development (CPD), maintaining up-to-date knowledge of developments, research and best practice within osteoporosis and bone health care.
• To attend and participate in relevant internal and external education, training events, conferences and professional networks as appropriate to the role.
• To contribute to the development of clinical practice through reflection, learning and the implementation of evidence-based care.
• To support, supervise and assess nursing students and other learners as required, acting as a practice assessor and/or supervisor in accordance with professional standards.
• To act as a positive ambassador for the Bone Health Service and Nottingham CityCare Partnership, promoting professional standards and organisational values.

Leadership and Management

• To support clinical audit, service evaluation and quality improvement activities.
• To contribute to the ongoing development of the Bone Health Service by identifying opportunities for improvement and supporting change initiatives.
• To provide supervision, support and mentoring to staff members and students as appropriate.
• To support effective multidisciplinary and multi-agency working, promoting collaborative relationships across primary, secondary and community care services.
• To contribute to team meetings, service developments and organisational initiatives
• To demonstrate leadership within the scope of the role, acting as a role model for professional practice and supporting a culture of continuous improvement.

Job description Job responsibilities Job PurposeTo provide assessment, treatment, and ongoing management for patients with osteoporosis and other bone health conditions under the care of the Nottingham CityCare Bone Health Specialist Service.To work autonomously to deliver high-quality, evidence-based care to patients in their own homes, care homes and other community settings, ensuring care is tailored to individual needs.To facilitate, coordinate and independently deliver osteoporosis treatments within community-based settings, in accordance with local and national guidelines.To work collaboratively with General Practitioners, Community Geriatricians and Specialist Secondary Care Clinicians to support the assessment, management and ongoing care of patients with osteoporosis and other bone health conditions across Nottingham City and South Nottinghamshire County, ensuring a coordinated and patient-centred approach to care.To contribute to fracture prevention and bone health promotion through patient education, clinical monitoring and the implementation of evidence-based interventions.To act as a specialist resource for patients, carers and healthcare professionals, providing advice and support relating to osteoporosis and bone health management.DimensionsThe post holder will be part of the Nottingham CityCare Bone Health Specialist Service, providing care to patients across Nottingham City and South Nottinghamshire County.The primary focus of the role will be the administration of intravenous and injectable osteoporosis medication within patients own homes and care home settings. The post holder will spend most of their time undertaking direct patient-facing clinical activity and will work closely with the Bone Health Caseload Administrator to coordinate patient care and treatment delivery.The post holder will undertake agreed clinical procedures in line with training, competency and local policies, including venepuncture, cannulation, administration of injectable and intravenous medications.The post holder will be professionally supported by the Bone Health Nurse Specialists, who will provide clinical guidance and support in the management of more complex cases.The post holder will be required to meet the physical demands of the role, including undertaking manual handling activities in accordance with mandatory training requirements and organisational policies.The post holder will be required to travel throughout Nottingham City and South Nottinghamshire County to deliver clinical care, attend meetings and support service provision. Occasional travel beyond these areas may be required to meet the needs of the service.The post holder will maintain accurate clinical records and contribute to service evaluation, clinical audit, quality improvement initiatives and the monitoring of patient outcomes in accordance with organisational policies and professional standards.Key ResponsibilitiesClinicalTo be professionally accountable for all aspects of clinical practice, ensuring the delivery of safe, high-quality, evidence-based care in accordance with professional standards, organisational policies and national guidance.To work autonomously within patients own homes, care homes and other community settings to assess, plan, implement and evaluate individualised care.To undertake agreed clinical procedures in line with training and competency, including venepuncture, cannulation, administration of injectable treatment and intravenous medications.To accept responsibility for the management of a designated caseload, prioritising workload effectively to meet patient needs and service requirements.To monitor patients receiving osteoporosis treatments, identifying, managing and escalating adverse effects, clinical concerns or deteriorations as appropriate.To participate in Bone Health virtual clinics and multidisciplinary discussions alongside Consultant Specialists and the wider Bone Health Team.To provide education, advice and support to patients, carers and healthcare professionals regarding osteoporosis, bone health and treatment options.To demonstrate effective communication skills when assessing, educating and obtaining informed consent from patients with a wide range of health, cognitive and social care needs.To undertake assessments of mental capacity, obtain valid informed consent, and work within the legal and ethical framework of the Mental Capacity Act and associated legislation when supporting patients who may lack capacity to make decisions regarding their care and treatment.To communicate clinical information clearly and sensitively to patients, carers and other healthcare professionals, adapting communication style to meet individual needs and maximise understanding.To ensure that patients, families and carers are appropriately involved in decision-making and care planning, promoting person-centred care and shared decision-making wherever possible.To maintain accurate, timely and comprehensive clinical records in accordance with professional, organisational and legal requirements.To ensure the health, safety and wellbeing of patients, carers and colleagues, adhering to Health and Safety legislation and organisational policies.Identify, report and manage risks appropriately, including the completion of In Phase incident reports and implementation of learning from incidents.ProfessionalTo demonstrate a commitment to evidence-based practice and seek specialist advice and support from Bone Health Nurse Specialists when managing complex cases.To maintain professional registration and practice in accordance with the Nursing and Midwifery Council (NMC) Code and relevant professional standards.To be responsible for own Continuing Professional Development (CPD), maintaining up-to-date knowledge of developments, research and best practice within osteoporosis and bone health care.To attend and participate in relevant internal and external education, training events, conferences and professional networks as appropriate to the role.To contribute to the development of clinical practice through reflection, learning and the implementation of evidence-based care.To support, supervise and assess nursing students and other learners as required, acting as a practice assessor and/or supervisor in accordance with professional standards.To act as a positive ambassador for the Bone Health Service and Nottingham CityCare Partnership, promoting professional standards and organisational values.Leadership and ManagementTo support clinical audit, service evaluation and quality improvement activities.To contribute to the ongoing development of the Bone Health Service by identifying opportunities for improvement and supporting change initiatives.To provide supervision, support and mentoring to staff members and students as appropriate.To support effective multidisciplinary and multi-agency working, promoting collaborative relationships across primary, secondary and community care services.To contribute to team meetings, service developments and organisational initiativesTo demonstrate leadership within the scope of the role, acting as a role model for professional practice and supporting a culture of continuous improvement.

Person Specification

Experience

Essential

• Experience of delivering nursing care to a group of patients.
• Supervision of staff and students.
• Able to demonstrate an awareness of current national/local initiatives and guidelines in relation to osteoporosis

Desirable

• Evidence of working in a team
• Liaison with other professionals within an MDT and outside of immediate team, to co-ordinate care of patients

Special Requirements

Essential

• A full, current UK driving license and access to a vehicle is required for this post. The vehicle must be roadworthy and insured for business use, however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010.
• Ability to be flexible to meet the needs of the service

Qualifications

Essential

• Current RGN (Adult) registration with the Nursing and Midwifery Council (NMC)
• Willingness to complete IV therapy training within 3 months of taking up post, if not already trained and competent

Desirable

• Venepuncture, IV and Cannulation Competency
• Evidence of Continued Professional Development

Knowledge and skills

Essential

• Demonstrate ability to prioritise, assess, plan, deliver and evaluate patient care
• Able to work independently but recognise own limitations
• Good communication skills- written and verbal
• Understanding of equality and diversity.
• Good time management and prioritisation skills. Able to work under pressure
• Ability to work well in a team
• Good IT skills
• Motivated and resourceful with a positive approach to changeExperience of working with patients with Osteoporosis
• Proven post qualification experience
• Recent community experience.
• Case management skills.

Desirable

• Experience of working with patients with Osteoporosis
• Proven post qualification experience
• Recent community experience.
• Case management skills.

Person Specification Experience Essential Experience of delivering nursing care to a group of patients. Supervision of staff and students. Able to demonstrate an awareness of current national/local initiatives and guidelines in relation to osteoporosis Desirable Evidence of working in a team Liaison with other professionals within an MDT and outside of immediate team, to co-ordinate care of patients Special Requirements Essential A full, current UK driving license and access to a vehicle is required for this post. The vehicle must be roadworthy and insured for business use, however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010. Ability to be flexible to meet the needs of the service Qualifications Essential Current RGN (Adult) registration with the Nursing and Midwifery Council (NMC) Willingness to complete IV therapy training within 3 months of taking up post, if not already trained and competent Desirable Venepuncture, IV and Cannulation Competency Evidence of Continued Professional Development Knowledge and skills Essential Demonstrate ability to prioritise, assess, plan, deliver and evaluate patient care Able to work independently but recognise own limitations Good communication skills- written and verbal Understanding of equality and diversity. Good time management and prioritisation skills. Able to work under pressure Ability to work well in a team Good IT skills Motivated and resourceful with a positive approach to changeExperience of working with patients with Osteoporosis Proven post qualification experience Recent community experience. Case management skills. Desirable Experience of working with patients with Osteoporosis Proven post qualification experience Recent community experience. Case management skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

Nottingham Citycare Partnership

Bulwell Riverside, Main Street

Bulwell

NOTTINGHAM

NG6 8QJ

United Kingdom

Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

Nottingham Citycare Partnership

Bulwell Riverside, Main Street

Bulwell

NOTTINGHAM

NG6 8QJ

United Kingdom

Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)

Job summary

We have an exciting opportunity within Nottingham CityCares MOSAIC (Musculoskeletal, Orthopaedic, Spinal, pain and Integrated Chronic fatigue syndrome) Service for MSK Band 5 Physiotherapists to join our team.

The MOSAIC Service takes pride in developing our staff, and as a band 5 physiotherapist, you will have the perfect opportunity to develop your career within a large, innovative, and friendly MSK team that consists of experienced Physiotherapists, Advanced Practitioners, Occupational Therapists and Rehabilitation Exercise Practitioners.

As you join our team, not only will you have the guidance and supervision from our experienced staff, but you will also be able to develop your clinical skills within our MSK Triage Clinics, patient classes and external classes. Furthermore, as your career develops you will be able to tailor your career down MSK, orthopaedic, Pain or even within our FCP Service.

As a service, we are committed to a strong ethos of continuous professional development, and as well as, receiving structured supervision from our experienced staff, you will have regular in-service training from internal and external speakers.

The ability to travel between clinic locations is essential. The MOSAIC Services working hours are between 07:45 and 6pm, 5 days per week, but we are open to flexible working patterns for the right candidate.

Main duties of the job

• MSK Triage assessment clinics.
• Caseload management
• Rehabilitation classes
• Supervision of junior staff
• Service improvement
• The ability to travel between clinic bases.

For the post you will need to demonstrate initiative and excellent interpersonal and communication skills. You must also be able to prioritise tasks and manage time effectively, show flexible working within a team and demonstrate understanding of working in a community MSK clinic setting.

For further information please contact Adam Scott Team Manager for MSK Clinics on 0115 8838300 or Richard Kelly Clinical Specialist Physiotherapist on 0115 8838300.

About us

We are a provider of NHS Community Health Services, CityCare exists to support the health and wellbeing of all local people, working alongside other health and care partners to achieve this. We are a value driven, people business with a passion for excellence. Our vision and social purpose is to make a difference everyday to the health & wellbeing of our communities and our values of kindness, respect, trust and honesty lie at the heart of everything we do, guiding how we work together with partners and each other to consistently deliver high quality compassionate care. As a social enterprise we aim to add social value by investing in the future of our local communities and helping to make a difference in peoples lives.

CityCare value the benefits of a diverse and inclusive workforce. We encourage applications from candidates who identify as disabled, LGBT+ or from a Black, Asian or Minority Ethnic (BAME) background, as they are currently under-represented within our organisation.

We are proud to be a forces-friendly organisation and are dedicated to supporting Veterans, Service Leavers, Reservists, and military spouses/partners. We value the unique skills and contributions you bring.

CityCare is an equal opportunities employer. We are positive about employing people with disabilities. If you require your application in a different format please contact People Services on [email protected] . CityCare is committed to the protection of vulnerable adults and children.

Details

Date posted

05 October 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,073 to £39,043 a year

Contract

Permanent

Working pattern

Full-time

Reference number

B9826-PATE-6573

Job locations

The Mary Potter Centre

Gregory Boulevard

NOTTINGHAM

NG7 5HY

United Kingdom

Clifton Cornerstone

Southchurch Drive

NOTTINGHAM

NG11 8EW

United Kingdom

Wollaton Vale Health Centre

Wollaton Vale

NOTTINGHAM

NG8 2GR

United Kingdom

St. Anns Valley Centre

2 Livingstone Road

NOTTINGHAM

NG3 3GG

United Kingdom

Bulwell Riverside Joint Service Centre

Bulwell Riverside, Main Street

Bulwell

NOTTINGHAM

NG6 8QJ

United Kingdom

Job description

Job responsibilities

Job Purpose

• To contribute to a high-quality service by carrying out assessments, goal setting, implementing treatment programmes and evaluation of clients within the musculoskeletal specialty who may have chronic presentation.
• To participate actively in the services training strategy, including in-service training, Trust and multi-agency training.
• To be responsible for planning a safe discharge from the service.

Dimensions

• Responsible for physiotherapy assessment and treatment for a defined clinical caseload appropriate to the service area.
• Working under supervision of a senior physiotherapist.
• Lead group sessions where appropriate
• Able to fulfil physical demands of role, including manual handling applications
• Will be required within post to travel city-wide for visits/meetings
• To participate in rehabilitation treatment programmes where applicable
• To carry out training for other members of staff.

Key Responsibilities

• To be professionally and legally responsible and accountable for all aspects of your work, including the management of clients in your care. To ensure a high standard of clinical care for the clients under your care, and support more junior staff to do likewise.
• To undertake the comprehensive, assessment of clients, including those with complex and/or chronic presentation using investigative and analytical skills and to formulate individualised management and treatment plans, using clinical reasoning and using a wide range of treatment options to ensure a specialised programme of care.
• To set Physiotherapy goals, carry out treatment interventions including group and individual treatments.
• To accept clinical responsibility for a designated caseload of clients and to organise this effectively with regard to clinical priorities and use of time.
• To accept clinical responsibility for a designated caseload of clients and to organize this effectively with regard to clinical priorities and use of time.
• To demonstrate a commitment to evidence-based practice and make recommendations for change.
• To be responsible for own Continuing Professional Development keeping abreast of new trends and developments, incorporating them into your work as necessary. Attend relevant conferences and internal training courses. Support more junior staff to do likewise.
• To participate in the development of good practice for infection control within Nottingham CityCare Partnership under the guidance of the organizations policy and procedures.
• To assist with development and participation in the teams audit projects, demonstrates the use of evidence based practice projects and outcome measures, either individually or with other senior therapists. To make recommendations for change.
• To ensure the health & safety of staff and clients at all times in accordance with Health & Safety legislation and organizations policy and procedures. To adhere to all other Policies and Procedures.
• To participate in identified data collection and statistics and to maintain clear, concise and timely records in line with the service policy.

Job description Job responsibilities Job PurposeTo contribute to a high-quality service by carrying out assessments, goal setting, implementing treatment programmes and evaluation of clients within the musculoskeletal specialty who may have chronic presentation.To participate actively in the services training strategy, including in-service training, Trust and multi-agency training.To be responsible for planning a safe discharge from the service.DimensionsResponsible for physiotherapy assessment and treatment for a defined clinical caseload appropriate to the service area.Working under supervision of a senior physiotherapist.Lead group sessions where appropriateAble to fulfil physical demands of role, including manual handling applicationsWill be required within post to travel city-wide for visits/meetingsTo participate in rehabilitation treatment programmes where applicableTo carry out training for other members of staff.Key ResponsibilitiesTo be professionally and legally responsible and accountable for all aspects of your work, including the management of clients in your care. To ensure a high standard of clinical care for the clients under your care, and support more junior staff to do likewise.To undertake the comprehensive, assessment of clients, including those with complex and/or chronic presentation using investigative and analytical skills and to formulate individualised management and treatment plans, using clinical reasoning and using a wide range of treatment options to ensure a specialised programme of care.To set Physiotherapy goals, carry out treatment interventions including group and individual treatments.To accept clinical responsibility for a designated caseload of clients and to organise this effectively with regard to clinical priorities and use of time.To accept clinical responsibility for a designated caseload of clients and to organize this effectively with regard to clinical priorities and use of time.To demonstrate a commitment to evidence-based practice and make recommendations for change.To be responsible for own Continuing Professional Development keeping abreast of new trends and developments, incorporating them into your work as necessary. Attend relevant conferences and internal training courses. Support more junior staff to do likewise.To participate in the development of good practice for infection control within Nottingham CityCare Partnership under the guidance of the organizations policy and procedures.To assist with development and participation in the teams audit projects, demonstrates the use of evidence based practice projects and outcome measures, either individually or with other senior therapists. To make recommendations for change.To ensure the health & safety of staff and clients at all times in accordance with Health & Safety legislation and organizations policy and procedures. To adhere to all other Policies and Procedures.To participate in identified data collection and statistics and to maintain clear, concise and timely records in line with the service policy.

Person Specification

Qualifications

Essential

• BSc/Diploma in Physiotherapy.
• HCPC Registration.
• Recent CPD.

Desirable

• Relevant postgraduate training
• Manual Handing, Safeguarding Children & Adults, Medico-legal issues training

Knowledge and skills

Essential

• Professional codes of conduct.
• Good theoretical knowledge of musculoskeletal conditions and their treatment.
• Awareness of equality and diversity issues.
• Good communication skills, both verbal and written.
• Ability to assess, plan and evaluate treatment.
• Ability to apply a basic range of treatment modalities in group and one to one format.
• Competence in individual caseload and time management.
• Ability to self-manage.
• Team working skills
• IT literacy.
• Understanding of when to seek advice.
• Interest in working in MSK services.

Desirable

• Able to supervise & delegate to Support Staff.
• Able to apply more complex interventions.
• Awareness of current local and national policy developments and their effect on local services.
• Interest in working in community.
• Understanding of Social Enterprise organisations.

Special Requirements

Essential

• Ability to be flexible over hours worked within contracted hours to meet the needs of the service
• Ability to work out of hours
• To participate in and fulfil the requirements of the Directors on-call arrangements.
• Experience of working within or undertaking placements within an NHS setting.

Experience

Essential

• Relevant under graduate MSK experience

Desirable

• Post graduate experience working in a musculoskeletal service.
• Experience of working within multicultural communities.
• Experience of multi-disciplinary and/or multi-agency working.
• Experience of lone working

Person Specification Qualifications Essential BSc/Diploma in Physiotherapy. HCPC Registration. Recent CPD. Desirable Relevant postgraduate training Manual Handing, Safeguarding Children & Adults, Medico-legal issues training Knowledge and skills Essential Professional codes of conduct. Good theoretical knowledge of musculoskeletal conditions and their treatment. Awareness of equality and diversity issues. Good communication skills, both verbal and written. Ability to assess, plan and evaluate treatment. Ability to apply a basic range of treatment modalities in group and one to one format. Competence in individual caseload and time management. Ability to self-manage. Team working skills IT literacy. Understanding of when to seek advice. Interest in working in MSK services. Desirable Able to supervise & delegate to Support Staff. Able to apply more complex interventions. Awareness of current local and national policy developments and their effect on local services. Interest in working in community. Understanding of Social Enterprise organisations. Special Requirements Essential Ability to be flexible over hours worked within contracted hours to meet the needs of the service Ability to work out of hours To participate in and fulfil the requirements of the Directors on-call arrangements. Experience of working within or undertaking placements within an NHS setting. Experience Essential Relevant under graduate MSK experience Desirable Post graduate experience working in a musculoskeletal service. Experience of working within multicultural communities. Experience of multi-disciplinary and/or multi-agency working. Experience of lone working

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

The Mary Potter Centre

Gregory Boulevard

NOTTINGHAM

NG7 5HY

United Kingdom

Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

The Mary Potter Centre

Gregory Boulevard

NOTTINGHAM

NG7 5HY

United Kingdom

Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)

Job summary

We are looking for an experienced and motivated Enhanced Clinical Practitioner to join our Virtual Wards service. This is an exciting opportunity to work autonomously within a developing city-wide model that delivers acute-level care to patients in their own homes, supporting admission avoidance and early supported discharge.

This is a dynamic and rewarding role that offers the opportunity to work at the interface of community and secondary care, managing acutely unwell patients with complex needs. The ECP will be instrumental in delivering safe, effective, and person-centred care to patients who would otherwise require hospital admission.

There is the potential for this to be a trainee/ developmental role for the right candidate.

You will be part of a highly skilled multidisciplinary team, working across organisational boundaries with acute, community, primary care and specialist services to deliver safe, evidence-based care. The role offers variety, professional challenge and the opportunity to influence service development within a digitally enabled model of care.

This is a full-time position, with the service operating on a rota basis from 8am to 8pm, seven days a week. The ECP will be expected to work flexibly across various pathways, including frailty, respiratory, palliative, and long-term conditions, ensuring a robust and responsive service offer.

Main duties of the job

The post holder will provide advanced clinical assessment, diagnosis and treatment for patients within the Virtual Ward, working autonomously and managing risk in complex and unpredictable situations. You will triage referrals, coordinate care across partners, and support patients with acute and long-term conditions to remain safely at home.

The role requires strong clinical judgement, effective communication, and collaboration with multidisciplinary teams including medical, nursing, AHP and social care colleagues. You will contribute to pathway development, quality improvement and service evaluation, supporting the ongoing delivery of virtual ward care through digital technology, evidence-based practice and a person-centred approach.

Key duties include prescribing and reviewing medications and managing conditions such as frailty, respiratory illness and palliative care needs. You will act as a clinical advisor, support care transitions, and contribute to service redesign. You will also promote learning through teaching, supervision and mentorship.

About us

We are a provider of NHS Community Health Services, CityCare exists to support the health and wellbeing of all local people, working alongside other health and care partners to achieve this. We are a value driven, people business with a passion for excellence. Our vision and social purpose is to make a difference everyday to the health & wellbeing of our communities and our values of kindness, respect, trust and honesty lie at the heart of everything we do, guiding how we work together with partners and each other to consistently deliver high quality compassionate care. As a social enterprise we aim to add social value by investing in the future of our local communities and helping to make a difference in peoples lives.

CityCare value the benefits of a diverse and inclusive workforce. We encourage applications from candidates who identify as disabled, LGBT+ or from a Black, Asian or Minority Ethnic (BAME) background, as they are currently under-represented within our organisation.

We are proud to be a forces-friendly organisation and are dedicated to supporting Veterans, Service Leavers, Reservists, and military spouses/partners. We value the unique skills and contributions you bring.

CityCare is an equal opportunities employer. We are positive about employing people with disabilities. If you require your application in a different format please contact People Services on 0115 8839418. CityCare is committed to the protection of vulnerable adults and children.

Details

Date posted

05 October 2026

Pay scheme

Agenda for change

Band

Band 7

Salary

£49,387 to £56,515 a year

Contract

Permanent

Working pattern

Full-time

Reference number

B9826-PAUG-6574

Job locations

Aspect House, Aspect Business Park

(working across the city)

Bulwell

Nottinghamshire

NG6 8WR

United Kingdom

Job description

Job responsibilities

Job Purpose

• Virtual wards support patients, who would otherwise be in hospital, to get the acute care, remote monitoring, and treatment they need in their own home.
• Patients are supported with a range of acute conditions to prevent unnecessary admissions and to reduce length of stay where the patient has been identified in the hospital, whilst maintaining the same level of support and care the person would have received in an acute bed.

The post holder will work within locally and nationally agreed protocols and guidelines to provide assessment, investigation, diagnosis, evaluation, and treatment planning, supporting admission avoidance and facilitation of early hospital discharge for patients referred to our Virtual Ward Hub and supporting patients who require acute level care delivered within their own home environment.

Enhanced practice is delivered by an experienced, registered health practitioner. It is a level of practice characterised by those working with autonomy and working independently- in complex areas and managing day to day risks.

Enhanced level practice can be a precursor or preparation for advanced level practice, but equally it can be a destination level of practice where people want to stay.

Enhanced practice embodies the ability to manage clinical care in partnership with individuals, families, and carers. It includes the analysis and synthesis of complex problems across a range of settings, enabling innovative solutions to enhance peoples experience and improve outcomes, where complex clinical decision making is needed but may be supported by an overall plan from specialist or advanced clinicians in the area.

This definition therefore requires that health and care professionals working at the level of enhanced clinical practice will exercise autonomy and decision making in a context of complexity, uncertainty, and varying levels of risk but may defer for an overall plan as required.

The post holder will be part of a Rota to cover the service which will run 8am-8pm, 7 days per week.

Dimensions

The post holder will work closely with the ACP, medical, nursing, therapy, and clinical support services to ensure that patients receive appropriate interventions, investigations, and treatment with minimal delay.

The ECP will provide a high level of expert clinical care and ensure that evidence-based practice is inherent in all aspects of care and treatment. You will work as an integral part of the multidisciplinary team, working closely with acute and community practitioners, taking referrals from Primary and Secondary Care across Nottingham City, and reviewing patients who can be managed at home.

The role offers an exciting opportunity to be part of a developing service model, working in the virtual ward providing acute care within the community. This role will work flexibly and across key services including Frailty, palliative, respiratory and community services (GP, UCR, NEMs, Consultant, Community Nurses), to ensure robust service offer and to build expertise in these key areas.

The role responsibilities will include:

• Triage of patients referred to the virtual ward hub highlighting clinical need, initiating treatment, and making referrals to senior medical or specialty colleagues as required.
• Initiating referrals and managing the discharge of patients with the digital provider supporting the Virtual Ward programme.
• Liaising with the relevant senior medical, nursing, allied health professionals (AHPs) and pharmacy teams and stakeholders across the Integrated Care System (ICS) e.g. GPs, community / primary care network pharmacists, district nurses & social workers to promote safe, evidence-based delivery of care within the medical division virtual ward pathways.
• To work closely with the consultant clinical lead for virtual wards, community teams, and specialty teams in the acute to develop and support a range of virtual ward pathways.
• To co-ordinate the planning, development, management, and provision of the virtual ward and its connections with both the acute step down pathway and community step up pathway bridging the transition between acute and community care.
• Working autonomously, assessing individual patient needs, initiating investigations, determining a differential diagnosis, and initiating appropriate, evidence-based treatment and care within scope of practice.
• Act as a resource for all members of the multi-disciplinary team, providing expert advice in all aspects of patient management.
• Putting the patient at the centre, reinforcing the concept of a streamline patient journey, improving total patient experience. The role will involve cross-boundary and inter-agency working.
• Working with our clinical leads and integrated Multidisciplinary teams across organisations to develop the model for NHS virtual ward within CityCare.
• Incorporating digital capabilities with the efficient use of technology to support clinical decision making.
• To ensure adherence with policies and procedures for all aspects of the service.
• Lead on audits and quality improvements projects and in supporting the evaluation and benefits realisation process within the virtual wards at a system level.

Key Responsibilities

Please see the attached full Job Description

Job description Job responsibilities Job PurposeVirtual wards support patients, who would otherwise be in hospital, to get the acute care, remote monitoring, and treatment they need in their own home.Patients are supported with a range of acute conditions to prevent unnecessary admissions and to reduce length of stay where the patient has been identified in the hospital, whilst maintaining the same level of support and care the person would have received in an acute bed.The post holder will work within locally and nationally agreed protocols and guidelines to provide assessment, investigation, diagnosis, evaluation, and treatment planning, supporting admission avoidance and facilitation of early hospital discharge for patients referred to our Virtual Ward Hub and supporting patients who require acute level care delivered within their own home environment.Enhanced practice is delivered by an experienced, registered health practitioner. It is a level of practice characterised by those working with autonomy and working independently- in complex areas and managing day to day risks.Enhanced level practice can be a precursor or preparation for advanced level practice, but equally it can be a destination level of practice where people want to stay.Enhanced practice embodies the ability to manage clinical care in partnership with individuals, families, and carers. It includes the analysis and synthesis of complex problems across a range of settings, enabling innovative solutions to enhance peoples experience and improve outcomes, where complex clinical decision making is needed but may be supported by an overall plan from specialist or advanced clinicians in the area.This definition therefore requires that health and care professionals working at the level of enhanced clinical practice will exercise autonomy and decision making in a context of complexity, uncertainty, and varying levels of risk but may defer for an overall plan as required.The post holder will be part of a Rota to cover the service which will run 8am-8pm, 7 days per week.DimensionsThe post holder will work closely with the ACP, medical, nursing, therapy, and clinical support services to ensure that patients receive appropriate interventions, investigations, and treatment with minimal delay.The ECP will provide a high level of expert clinical care and ensure that evidence-based practice is inherent in all aspects of care and treatment. You will work as an integral part of the multidisciplinary team, working closely with acute and community practitioners, taking referrals from Primary and Secondary Care across Nottingham City, and reviewing patients who can be managed at home.The role offers an exciting opportunity to be part of a developing service model, working in the virtual ward providing acute care within the community. This role will work flexibly and across key services including Frailty, palliative, respiratory and community services (GP, UCR, NEMs, Consultant, Community Nurses), to ensure robust service offer and to build expertise in these key areas.The role responsibilities will include:Triage of patients referred to the virtual ward hub highlighting clinical need, initiating treatment, and making referrals to senior medical or specialty colleagues as required.Initiating referrals and managing the discharge of patients with the digital provider supporting the Virtual Ward programme.Liaising with the relevant senior medical, nursing, allied health professionals (AHPs) and pharmacy teams and stakeholders across the Integrated Care System (ICS) e.g. GPs, community / primary care network pharmacists, district nurses & social workers to promote safe, evidence-based delivery of care within the medical division virtual ward pathways.To work closely with the consultant clinical lead for virtual wards, community teams, and specialty teams in the acute to develop and support a range of virtual ward pathways.To co-ordinate the planning, development, management, and provision of the virtual ward and its connections with both the acute step down pathway and community step up pathway bridging the transition between acute and community care.Working autonomously, assessing individual patient needs, initiating investigations, determining a differential diagnosis, and initiating appropriate, evidence-based treatment and care within scope of practice.Act as a resource for all members of the multi-disciplinary team, providing expert advice in all aspects of patient management.Putting the patient at the centre, reinforcing the concept of a streamline patient journey, improving total patient experience. The role will involve cross-boundary and inter-agency working.Working with our clinical leads and integrated Multidisciplinary teams across organisations to develop the model for NHS virtual ward within CityCare.Incorporating digital capabilities with the efficient use of technology to support clinical decision making.To ensure adherence with policies and procedures for all aspects of the service.Lead on audits and quality improvements projects and in supporting the evaluation and benefits realisation process within the virtual wards at a system level.Key ResponsibilitiesPlease see the attached full Job Description

Person Specification

Knowledge and skills

Essential

• Advanced clinical assessment, decision-making and treatment planning skills
• Excellent verbal and written communication skills
• Ability to manage complexity, uncertainty and clinical risk
• Strong organisational and prioritisation skills
• Evidence-based approach to practice
• Ability to work flexibly across services and locations
• IT and digital confidence to support clinical decision-making

Desirable

• Clinical leadership training or qualification
• Formal qualification in clinical assessment and diagnosis

Experience

Essential

• Substantial post-registration clinical experience
• Experience managing acute clinical presentations and long-term conditions
• Experience working autonomously and as part of a multidisciplinary team
• Experience working across primary, community and secondary care settings
• Experience of end-of-life and palliative care
• Evidence of involvement in audit, research or quality improvement

Desirable

• Acute care experience
• Experience leading or coordinating clinical teams
• Experience of innovative practice or service development

Special Requirements

Essential

• Ability to work flexibly across a 7-day service (08:00-20:00)
• Car owner with a full UK driving licence and ability to travel across Nottingham City

Desirable

• Experience working rotational or extended-hours services

Qualifications

Essential

• Registered Nurse or Allied Health Professional with relevant professional registration (NMC or HCPC)
• Relevant honours degree
• Non-medical prescribing qualification (V300) or equivalent
• Evidence of post-registration study and ongoing professional development
• Mentorship / teaching qualification

Desirable

• Working towards or completed Masters level qualification
• ALS qualification
• ECG interpretation competence

Person Specification Knowledge and skills Essential Advanced clinical assessment, decision-making and treatment planning skills Excellent verbal and written communication skills Ability to manage complexity, uncertainty and clinical risk Strong organisational and prioritisation skills Evidence-based approach to practice Ability to work flexibly across services and locations IT and digital confidence to support clinical decision-making Desirable Clinical leadership training or qualification Formal qualification in clinical assessment and diagnosis Experience Essential Substantial post-registration clinical experience Experience managing acute clinical presentations and long-term conditions Experience working autonomously and as part of a multidisciplinary team Experience working across primary, community and secondary care settings Experience of end-of-life and palliative care Evidence of involvement in audit, research or quality improvement Desirable Acute care experience Experience leading or coordinating clinical teams Experience of innovative practice or service development Special Requirements Essential Ability to work flexibly across a 7-day service (08:00-20:00) Car owner with a full UK driving licence and ability to travel across Nottingham City Desirable Experience working rotational or extended-hours services Qualifications Essential Registered Nurse or Allied Health Professional with relevant professional registration (NMC or HCPC) Relevant honours degree Non-medical prescribing qualification (V300) or equivalent Evidence of post-registration study and ongoing professional development Mentorship / teaching qualification Desirable Working towards or completed Masters level qualification ALS qualification ECG interpretation competence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

Aspect House, Aspect Business Park

(working across the city)

Bulwell

Nottinghamshire

NG6 8WR

United Kingdom

Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

Aspect House, Aspect Business Park

(working across the city)

Bulwell

Nottinghamshire

NG6 8WR

United Kingdom

Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)

Job summary

We are looking to recruit an enthusiastic and motivated person to a part time permanent Speech and Language Therapy Assistant post within the friendly, and supportive Adult Speech and Language Therapy team. We work Citywide, currently based at The Meadows Health Centre.

You will work as an integral member of the Adult Speech and Language therapy team, providing face-to-face rehabilitation to clients with swallowing and communication difficulties in community settings, such as their own home, care homes or clinic settings. A key aspect of the role is to deliver communication group therapy and training to others, including care home staff, with support and supervision from qualified clinicians. You will also provide support to the speech and language therapists by preparing therapy resources, such as communication picture aids, and collating medical information from medical notes, patients and carers to support with the triage process. Having a specialised role in working with people with swallowing disorders (dysphagia), such as carrying out screening assessments and reviewing swallow care-plans, you will be given the necessary support to complete our CityCare competency framework for Assistant Practitioners, with team specific competencies in communication and swallowing disorders. You will have regular opportunities for continuing professional development through attending our regular in-service training as well as relevant Clinical Excellence Network meetings.

Main duties of the job

The Speech and Language Therapy team work across Nottingham, supporting a wide variety of adult clients in their own homes, community settings including clinics, care and nursing homes. We offer virtual consultations and interventions. We work closely with other community health and social care teams, and the voluntary sector. Our clients present with a wide range of aetiologies including stroke, end of life, dementia, neurological, mental health and respiratory conditions.

Your responsibilities will include working autonomously to meet individual patient needs. You will have the ability to plan ongoing clinical interventions e.g. home visits, organising appointments, clinics and assessments. You will also be an excellent communicator with patients, carers and within the team. You will be quick to report any concerns you have about patient care and regularly raise any questions or ideas relating to the service with the rest of the team. You will have excellent rapport building skills with patients and their carers, as well as conflict resolution and negotiation skills.

You will be educated to Foundation degree or equivalent in a health related discipline, or will have evidence of previous suitable experience.

The post consists of 26.25 hours per week

A driving licence/ vehicle is essential

About us

We are a provider of NHS Community Health Services, CityCare exists to support the health and wellbeing of all local people, working alongside other health and care partners to achieve this. We are a value driven, people business with a passion for excellence. Our vision and social purpose is to make a difference everyday to the health & wellbeing of our communities and our values of kindness, respect, trust and honesty lie at the heart of everything we do, guiding how we work together with partners and each other to consistently deliver high quality compassionate care. As a social enterprise we aim to add social value by investing in the future of our local communities and helping to make a difference in peoples lives.

CityCare value the benefits of a diverse and inclusive workforce. We encourage applications from candidates who identify as disabled, LGBT+ or from a Black, Asian or Minority Ethnic (BAME) background, as they are currently under-represented within our organisation.

We are proud to be a forces-friendly organisation and are dedicated to supporting Veterans, Service Leavers, Reservists, and military spouses/partners. We value the unique skills and contributions you bring.

CityCare is an equal opportunities employer. We are positive about employing people with disabilities. If you require your application in a different format please contact People Services on [email protected] . CityCare is committed to the protection of vulnerable adults and children.

Job summary

We have a vacancy for a full time Band 4 Stroke Practitioner within the Community Stroke service based within the city of Nottingham.

We are looking for compassionate, enthusiastic and highly motivated individuals from a health or social care setting who have experience of working with/within multidisciplinary teams and can demonstrate an understanding of how a stroke can impact on patients and those around them.

The role requires you to be self-motivated as you will be managing your own caseload. You will be part of a large but supportive multidisciplinary team carrying out assessments, and supporting rehabilitation in peoples homes, care homes and other city venues or clinic settings. Patients seen will have had a stroke within the past 2 years.

In addition to APs, the team comprises of Administrator, Discharge Coordinator, Mental Health Nurses, Occupational therapists, Physiotherapists, Rehabilitation Support Workers, Reviewing Officers, Speech and Language therapists and Stroke Nurses.

There are good opportunities for training and development both internal and external and excellent opportunities to develop the role and to be involved in shaping the service through involvement in audits or other service development projects.

For questions about the role, please contact: Julia Webster 0115 8833990 [email protected]

Main duties of the job

The Stroke Practitioner role is key to supporting patients to progress in their recovery following discharge from hospital to either their own home environment or to a care setting, working closely with the other members of the Community Stroke Service and feeding back any changes to the clinicians involved. The role is a very important part of the service in that it supports the qualified clinicians in implementing rehabilitation of patients who have suffered a stroke by carrying out assessments and progressing clear rehabilitation goals and care plans. They also support Rehabilitation Support Workers with their caseload management.

Stroke practitioners are required to encourage and promote self-care with individuals following a stroke, providing support and guidance, and working in partnership with patients, carers, and other agencies to ensure a person-centred approach.

There are also opportunities to run groups, support clinics, and be involved in training sessions. You will be expected to be an active member of the team including being involved in ongoing service evaluation and development such as participating in audits and other projects that will improve service delivery and patient outcomes.

You will receive regular supervision and appropriate training to develop within the role.

You will need to demonstrate effective interpersonal and communication skills. You must be able to prioritise tasks and manage your time effectively. You will need to be flexible and organised.

About us

We are a provider of NHS Community Health Services, CityCare exists to support the health and wellbeing of all local people, working alongside other health and care partners to achieve this. We are a value driven, people business with a passion for excellence. Our vision and social purpose is to make a difference everyday to the health & wellbeing of our communities and our values of kindness, respect, trust and honesty lie at the heart of everything we do, guiding how we work together with partners and each other to consistently deliver high quality compassionate care. As a social enterprise we aim to add social value by investing in the future of our local communities and helping to make a difference in peoples lives.

CityCare value the benefits of a diverse and inclusive workforce. We encourage applications from candidates who identify as disabled, LGBT+ or from a Black, Asian or Minority Ethnic (BAME) background, as they are currently under-represented within our organisation.

We are proud to be a forces-friendly organisation and are dedicated to supporting Veterans, Service Leavers, Reservists, and military spouses/partners. We value the unique skills and contributions you bring.

CityCare is an equal opportunities employer. We are positive about employing people with disabilities. If you require your application in a different format please contact People Services on [email protected] . CityCare is committed to the protection of vulnerable adults and children.

Job summary

Nottingham CityCare exists to support the health and wellbeing of all local people, working alongside other health and care partners to achieve this. CityCare is a values driven organisation, with a vision to deliver high quality, locally led care to the communities we serve.

We aim to add social value by investing in the future of local communities in Nottingham to make a difference in people's lives.

CityCare has a turnover of approximately £70m and currently employs 1200 staff, providing a range of community health services across Nottingham City and Nottinghamshire County.

Nottingham City has a vibrant and diverse community, and we are committed to ensure that the Board and our workforce working practices reflect and celebrate the people and communities we serve. We are committed to promoting Equality, Diversity, and Inclusion (EDI), underpinned by our values of Kindness, Trust, Respect and Honesty.

We truly want to reflect the community we serve and therefore we encourage applications from candidates who identify as disabled, LGBT+ or from a Black, Asian, or Minority Ethnic (BAME) backgrounds, due to under-representation within our organisation and on our board.We are seeking a Non-Executive Director with a background in business and /or digital/technology to complement the skill set of our existing Board and play a key role in our exciting journey to deliver our strategy and our mission to Make a difference every day to the health and wellbeing of our communities.

Main duties of the job

Please see the attached Role Description for full information.

Applications:

To apply for this role, please submit an up-to-date copy of your CV with a Supporting Statement that addresses the criteria set out in the person specification, using examples to demonstrate how you meet the essential requirements.

Please provide your home, work, mobile and email contact details and let us know of any dates when you are not available or where you may have difficulty with the indicative timetable. You should also provide the names, positions, organisations and contact details for two referees, one of whom should be your current or most recent employer. If you do not wish us to approach your referees without your prior permission, please state this clearly.

Please submit a CV and the supporting statement to Liza Place, Head of Recruitment and Transactional Services on [email protected]

For an informal discussion please contact Leah Dilks, Executive Assistant on 0115 8839610 or email [email protected] who will arrange a time for you to talk to Vicky Bailey, CityCare Chair.

Closing Date: 22nd October 2026

Interview Date: Week commencing 16th November 2026

About us

We are a provider of NHS Community Health Services, CityCare exists to support the health and wellbeing of all local people, working alongside other health and care partners to achieve this. We are a value driven, people business with a passion for excellence. Our vision and social purpose is to make a difference everyday to the health & wellbeing of our communities and our values of kindness, respect, trust and honesty lie at the heart of everything we do, guiding how we work together with partners and each other to consistently deliver high quality compassionate care. As a social enterprise we aim to add social value by investing in the future of our local communities and helping to make a difference in peoples lives.

CityCare value the benefits of a diverse and inclusive workforce. We encourage applications from candidates who identify as disabled, LGBT+ or from a Black, Asian or Minority Ethnic (BAME) background, as they are currently under-represented within our organisation.

We are proud to be a forces-friendly organisation and are dedicated to supporting Veterans, Service Leavers, Reservists, and military spouses/partners. We value the unique skills and contributions you bring.

CityCare is an equal opportunities employer. We are positive about employing people with disabilities. If you require your application in a different format please contact People Services on [email protected] . CityCare is committed to the protection of vulnerable adults and children.

Job summary

We are seeking an efficient, organised personal / executive assistant to join our corporate governance team supporting the Executive Directors, Trust Board, Committee and Sub-committee meetings as well as the wider governance and assurance agenda.

This is a part-time role that will work as a job-share with the substantive post-holder for 12 months Fixed Term Contract in the first instance for 2.5 days per week (18.75 hrs).

The start date will be early March 2027.

Main duties of the job

As a Personal Assistant, you will provide a high standard of administrative and secretarial support to the Executive Directors enabling efficient operation of their portfolios whilst always ensuring the utmost confidentiality at all times.

You will have effective planning, organisation and communication skills and will be responsible for ensuring pro-active and responsive daily management of diaries, emails, phones calls and other correspondence.

You will provide secretariat for key meetings and committees (both virtual and in person) producing minutes and summary notes, managing action trackers, agreeing agendas, collating and distributing papers to required timescales, noting apologies / attendance and responding to associated enquiries.

You will have the ability to work independently using high levels of discretion, judgement and critical analysis. Part of this fast-paced role will require the post holder to be an effective communication link between internal and external stakeholders.

As a Personal Assistant, you will be expected to adopt a flexible approach to suit the variable and developing workload in the Corporate Office, and there will be times when you will be required to work at other locations.

About us

We are a provider of NHS Community Health Services, CityCare exists to support the health and wellbeing of all local people, working alongside other health and care partners to achieve this. We are a value driven, people business with a passion for excellence. Our vision and social purpose is to make a difference everyday to the health & wellbeing of our communities and our values of kindness, respect, trust and honesty lie at the heart of everything we do, guiding how we work together with partners and each other to consistently deliver high quality compassionate care. As a social enterprise we aim to add social value by investing in the future of our local communities and helping to make a difference in peoples lives.

CityCare value the benefits of a diverse and inclusive workforce. We encourage applications from candidates who identify as disabled, LGBT+ or from a Black, Asian or Minority Ethnic (BAME) background, as they are currently under-represented within our organisation.

We are proud to be a forces-friendly organisation and are dedicated to supporting Veterans, Service Leavers, Reservists, and military spouses/partners. We value the unique skills and contributions you bring.

CityCare is an equal opportunities employer. We are positive about employing people with disabilities. If you require your application in a different format please contact People Services on [email protected] . CityCare is committed to the protection of vulnerable adults and children.

Job summary

Are you an experienced communications professional who can turn complex information into clear, engaging content and deliver high-quality campaigns across a wide range of channels?

We are looking for a creative, organised and confident Communications and Marketing Officer to join Nottingham CityCare Partnership. You will help our staff, patients, communities and partners feel informed, involved and connected to our work.

This varied role offers the opportunity to manage campaigns, digital channels, media activity, publications and corporate events, while working closely with colleagues across CityCare and the wider health and care system.

You will bring strong writing, digital, campaign and stakeholder engagement experience, sound judgement and the ability to manage competing deadlines in a fast-paced environment. In return, you will join a supportive team with scope to develop, contribute ideas and make a visible difference to an organisation providing NHS community health services across Nottingham.

Main duties of the job

• You will plan and deliver internal and external communications, marketing campaigns and engagement activity aligned with CityCares priorities.
• You will write, edit and proofread accessible content for newsletters, websites, intranet, social media, publications, media releases and campaigns.
• You will manage day-to-day digital channels, maintain a strong pipeline of positive stories and use insight and performance data to improve reach and engagement. You will provide communications advice to services and senior colleagues, support media enquiries, protect the CityCare brand and contribute to incident communications where required.
• You will lead or support corporate events including staff awards, long service awards, staff briefings and roadshows, and work with partners across the health and care system. You will need substantial communications, public relations, marketing or engagement experience; excellent writing and proofreading skills; strong digital capability; confidence with stakeholders and the media; and the ability to organise multiple projects and deadlines independently.
• The role includes hybrid working, travel between CityCare locations and occasional evening or weekend work.

About us

We are a provider of NHS Community Health Services, CityCare exists to support the health and wellbeing of all local people, working alongside other health and care partners to achieve this. We are a value driven, people business with a passion for excellence. Our vision and social purpose is to make a difference everyday to the health & wellbeing of our communities and our values of kindness, respect, trust and honesty lie at the heart of everything we do, guiding how we work together with partners and each other to consistently deliver high quality compassionate care. As a social enterprise we aim to add social value by investing in the future of our local communities and helping to make a difference in peoples lives.

CityCare value the benefits of a diverse and inclusive workforce. We encourage applications from candidates who identify as disabled, LGBT+ or from a Black, Asian or Minority Ethnic (BAME) background, as they are currently under-represented within our organisation.

We are proud to be a forces-friendly organisation and are dedicated to supporting Veterans, Service Leavers, Reservists, and military spouses/partners. We value the unique skills and contributions you bring.

CityCare is an equal opportunities employer. We are positive about employing people with disabilities. If you require your application in a different format please contact People Services on [email protected] . CityCare is committed to the protection of vulnerable adults and children.