Job description

Job responsibilities

JOB TITLE: PRACTICE NURSE

REPORTS TO: LEAD PRACTICE NURSES AND CLINICAL SERVICES

HOURS: Part-time hours to be discussed

The Nurse will work as part of the Primary Healthcare Team providing nursing care to the patients of the practice.

Job responsibilities include

• Assist in and perform routine tasks related to patient care as directed by senior nursing staff and GPs
• Cytology / vaginal swabs
• Wound care / ulcer care
• Removal of Sutures
• Travel vaccinations
• ECGs - training as necessary
• Health checks - training as necessary
• Venepuncture
• Routine immunisations
• Childhood immunisation - training as necessary
• Assisting GPs with minor surgery if required
• Long term conditions reviews

Person Specification

Qualifications

Essential

• Adult Nurse Qualification able to provide proof of qualification
• Registered General Nurse able to provide proof of qualification
• Applicants must have current UK professional registration

Experience

Essential

• Experience of working within a Nursing Team
• Experience of working with a wide range of patients

Desirable

• A desire to learn new skills
• Experience of working in Primary Care/GP Practice not essential

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Oaklands Surgery

Address

Long Road

Canvey Island

Essex

SS8 0JA

United Kingdom

Employer's website

https://oaklandssurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

This role provides a key support function within the general practice team, combining administrative and medical secretarial responsibilities to support the delivery of patient care.

Key responsibilities include:

• Clinical coding and accurate updating of patient records following review of clinical correspondence
• Processing referrals (including e-referrals), arranging appointments and diagnostic tests, and supporting referral tracking
• Reviewing and actioning laboratory results in line with practice protocols
• Providing medical secretarial support, including managing clinical correspondence and liaising with hospitals and external agencies
• Completing basic (non-opinion) forms for GP review and signature (e.g. insurance and benefit-related forms)
• Supporting QOF activity through patient recalls for chronic disease management
• Assisting with meeting administration, action tracking, and follow-up
• Supporting administrative tasks and project work as required across the practice

Full training will be provided. This is a varied and important role within a supportive and forward-thinking primary care environment.

Full job description can be found attached.

Person Specification

Experience

Essential

• Experience of clerical and administrative work
• Experience of working with the general public
• Experience of using Microsoft Office applications (Word, Excel, Outlook)
• Experience of prioritising own workload in a busy working environment

Desirable

• Experience of working in a GP practice or healthcare environment
• Experience in medical secretarial duties (including typing, referrals and correspondence management)
• Experience of processing referrals and dealing with external organisations (e.g. hospitals)
• Experience of using clinical systems such as EMIS Web
• Experience of clinical coding

Knowledge & Skills

Essential

• Excellent written and verbal communication skills, including the ability to listen, discuss and inform clearly
• Excellent organisational skills with strong time management and ability to prioritise workload
• Ability to build strong working relationships with colleagues at all levels
• High degree of accuracy and attention to detail
• Ability to work independently and as part of a team and promote good team working
• Excellent IT skills, including Microsoft Office and Outlook
• Ability to use clinical systems effectively
• Ability to accurately extract, interpret and code information from clinical correspondence into patient records
• Understanding of patient confidentiality and data protection requirements
• Ability to manage multiple demands and work under pressure

Desirable

• Familiarity with EMIS Web or similar clinical systems
• Knowledge of NHS primary care systems, referral processes and pathways
• Understanding of medical terminology

Qualifications

Essential

• GCSE Grade A-C Maths and English or skills level 2 Maths and English or equivalent
• Willingness to undertake relevant training for the role

Desirable

• Qualification in a health or social care related subject
• Administration or secretarial qualification (e.g. AMSPAR, NVQ Level 3 or equivalent)
• Further training relating to medical administration or clinical systems

Personal qualities

Essential

• Strong customer/patient focus
• Professional, empathetic and approachable manner
• Ability to use own judgement, initiative and common sense
• Ability to cope with multiple demands and work under pressure
• Flexible and adaptable approach to work
• Positive attitude and self-motivated
• Ability to work as part of a multidisciplinary team
• Honest, reliable and maintains integrity at all times
• Willingness to undertake training and continuous professional development

Other

Essential

• Willingness to undergo a DBS check
• Hepatitis B immunity or willingness to undertake immunisations required for the role

Desirable

• Full and clean UK driving licence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Diamond Health Group

Address

Hendford Lodge Medical Centre

74 Hendford

Yeovil

Somerset

BA20 1UJ

United Kingdom

Employer's website

https://www.diamondhealthgroup.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job summary

As a General Medical Practitioner, you will be a vital member of our multidisciplinary team, dedicated to delivering high-quality medical care to our patients. You will operate both autonomously and collaboratively with our healthcare professionals to diagnose, treat, and manage a diverse range of health conditions. Your role will encompass direct patient care, clinical leadership, and active participation in quality improvement initiatives.

The post-holder will manage a caseload and address a wide spectrum of health needs within a primary care setting, ensuring the highest standards of care for all registered and temporary patients.

Key responsibilities

• Work independently and in conjunction with other healthcare professionals to assess, diagnose, and treat patients within primary care, initiating direct referrals as appropriate.
• Provide expert professional advice to patients, carers, and colleagues, ensuring the maintenance of clinical excellence.
• Develop new and innovative concepts, models, methods, and practices to enhance primary care services, meeting the evolving needs of the PCN population.
• Deliver comprehensive medical care, managing a diverse caseload and addressing a wide range of health conditions.
• Work closely with a multidisciplinary team to ensure integrated and holistic patient care.
• Participate in quality improvement initiatives and clinical audits to continually enhance patient care and service delivery.

Clinical Responsibilities:

The General Medical Practitioner (GP) works autonomously and is accountable for own professional actions.

• Conducting face-to-face and telemedicine consultations to assess, diagnose, and manage patients health conditions.
• Identifying and treating acute and chronic illnesses, injuries, and other health conditions.
• Providing preventative care services and lifestyle advice to promote overall health and prevent disease.
• Managing long-term conditions like diabetes, hypertension, and asthma, ensuring patients receive ongoing care and monitoring.
• Prescribing medications, reviewing treatment plans, and monitoring patient side effects and effectiveness.
• Referring patients to specialists or other healthcare services when necessary for further diagnosis or treatment.
• Educating patients and their families about health conditions, treatment options, and preventative measures.
• Encouraging healthy lifestyle choices and providing resources to support patients in making positive changes.
• Collaborating with other healthcare professionals, including nurses, pharmacists, and specialists, to ensure comprehensive and coordinated care.
• Maintaining accurate and up-to-date patient records, including medical histories, treatment plans, and progress notes.
• Participating in clinical audits and quality improvement initiatives to enhance patient care and service delivery.
• Conducting home visits for patients who are unable to attend the clinic due to mobility issues or severe illness if cover is not available under the home visiting team.
• Participate in multidisciplinary (MDT) meetings and maintain effective relationships with multi-professional colleagues across services, including community palliative care, district nurses, specialist nurses, mental health, and social care teams.
• Contribute to and oversee clinical developments within Integrated Neighbourhood Team (INT) steering group meetings, working collaboratively with PCN members.
• Identify patients at risk of frailty using clinical indicators (e.g., Rockwood score, dementia diagnosis) and ensure appropriate care planning in partnership with the PCN team.
• Ensure accurate registration of all adults living with frailty or dementia on the eFraCCS frailty register.
• Coordinate and implement care plans aimed at reducing avoidable hospital admissions and unnecessary primary care attendees.
• Promote early advance care planning (ACP) to support patient-centred care and future health needs.
• Support the weekly care home ward rounds, ensuring continuity and quality of care for residents.
• Elicit a patient history appropriate to the clinical situation, which will include, presenting complaint, history of the present illness, past medical history, social history, family history, medications, allergies, review of systems, risk factors and appropriate targeted history.
• Perform a physical examination tailored to the needs of the patients and the demands of the clinical situation.
• Assess and prioritise patients undergoing treatment.
• Demonstrate continual evaluation of the patients and use expertise to recommend adjustments/amendments to treatment plans, in consultation with the patient and members of the multi-professional team.
• Make direct referrals to other members of the health care team.
• Requests bloods and radiological test as appropriate.
• Request and perform diagnostic tests as agreed locally.
• Chase, view and Interpret results and report findings.
• Discuss and agree assessment outcomes with patients, carers, and other health care professionals to enable patients to make an informed decision regarding their treatment.
• Assesses diagnoses and treats patients attending primary health care services with a range of acute, non-acute and chronic medical conditions.
• Assesses diagnoses and treats patients in surgery or own home who require acute medical attention and refer to appropriate agency.
• Refers patients as appropriate to other members of the multi-disciplinary team, secondary care and to other statutory and voluntary organisations.
• Interprets a range of diagnostic tests and routine clinical procedures.
• Makes critical judgements of the highest order to satisfy expectations and demands of the job.
• Works within professional guidelines and codes of conduct.
• Works with all relevant practice policies and procedural guidelines e.g., infection control, chaperoning, risk management etc.
• Contribute to practice targets both local and national within the disease management agenda e.g., QOF/Prescribing Incentive Scheme.
• To actively implement safeguarding protocols for children and vulnerable adults and to know who to refer to and how to escalate concerns about radicalisation.

Delivering a quality service

• Recognise and work within own competence and professional code of conduct as regulated by the GMC.
• Produce accurate, contemporaneous, and complete records of patient consultation, consistent with legislation, policies, and procedures.
• Deliver care according to NSF, NICE guidelines, and evidence-based care.
• Assess effectiveness of care delivery through self and peer review, benchmarking, and formal evaluation.
• Initiate and participate in the maintenance of quality governance systems and processes across the organisation and its activities.
• In partnership with other clinical teams, collaborate on improving the quality of health care responding to local and national policies and initiatives as appropriate.
• Evaluate patients response to health care provision and the effectiveness of care.
• Support and participate in shared learning across the practice and wider organisation.
• Use a structured framework (e.g., root-cause analysis) to manage, review and identify learning from patient complaints, clinical incidents, and near-miss events.
• Assess the impact of policy implementation on care delivery.
• Understand and apply legal issues that support the identification of vulnerable and abused children and adults and be aware of statutory child/vulnerable patients health procedures and local guidance.

Leadership personal and people development

Act as a clinical leader in the delivery of medical services ensuring that the needs of the patient are a priority.

Take responsibility for own learning and performance including participating in clinical supervision and acting as a positive role model.

Actively promote the workplace as a learning environment, encouraging everyone to learn from each other and from external good practice.

Encourage others to make realistic self-assessment of their application of knowledge and skills, challenging any complacency or actions that are not in the interest of the public and/or users of services.

Critically evaluate and review innovations and developments that are relevant to the area of work.

Enlist support and influence stakeholders and decision-makers to bring about new developments in the provision of services.

Contribute to the development of local guidelines, protocols, and standards.

Undertake mentorship for more junior staff, assessing competence against set standards.

Disseminate learning and information gained to other team members to share good practice and inform others about current and future developments (e.g., courses and conferences).

Assess own learning needs and undertake learning as appropriate.

Provide an educational role to patients, carers, families, and colleagues in an environment that facilitates learning.

Communication

Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent treatment.

Communicate with and support patients who are receiving bad news.

Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background, and preferred ways of communicating.

Anticipate barriers to communication and take action to improve communication.

Maintain effective communication within the practice environment and with external stakeholders.

Act as an advocate for patients and colleagues.

Ensure awareness of sources of support/guidance and provide information in an acceptable format to all patients, recognising any difficulties and referring where appropriate.

Person Specification

Experience

Essential

• Experience of working in a primary care environment.
• Evidence of recent teaching, mentorship, and supervision of staff.
• Advanced skills in listening and information processing, alongside empathetic skills to ascertain, understand and respond to individuals complex needs and concerns.
• Advanced knowledge in managing patients with long term conditions.
• Knowledge of clinical governance, confidentiality, data protection and information governance in primary care.
• A solid understanding and experience of QOF.
• Knowledge of the local and national health policy and wider health economy.
• Experience of compiling protocols and clinical guidelines.

Desirable

• Knowledge of public health issues faced.

Qualifications

Essential

• Medical Degree. Membership of the Royal College of General
• Practitioners or equivalent in training if approved by the Royal College of General Practitioners. Certificate of MRCGP.
• Registered GP with the GMC (included on the GP register).
• Included on GP Performers List.
• Posses the right to work in the UK and practice independently.
• Certificate of satisfactory immune status RE: Hepatitis B and other relevant viruses.
• Current General Practice experience with up-to-date GMC appraisal/revalidation.

Other

Essential

• Physical assessment and clinical examination skills.
• Ability to manage high pressure situations e.g., clinical crisis.
• Excellent communication skills.
• Able to work well with other people and deal with the challenges of ever changing and demanding situations.
• Good working knowledge of SystmOne.
• Evidence of knowledge of research methodology.
• Knowledge of Audit principles and evidence of participation in and completion of audit projects.
• Shows ability to work and lead others across professions.
• Able to manage own time and prioritise work.
• Willingness to work flexibly to deliver clinically effective and cost-effective healthcare.
• Ability to integrate the care of a patient by many and various other clinical staff.
• Membership of appropriate Medical Organisation (MDU, MPS etc.)
• Be able to carry out the duties of this post.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

GP Healthcare Alliance

Address

Canvey PCN

Long Road

Canvey Island

Essex

SS8 0JA

United Kingdom

Employer's website

http://www.gphealthcarealliance.co.uk/ (Opens in a new tab)