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Experienced Medical Receptionist
New Islington Medical Practice
North East England
GBP 0 - 26,300 per year
Admin and Clerical
Job summary We are looking to recruit a Full time Experienced Receptionist/Administrator to join our team at New Islington Medical Practice.
4 day(s) ago
Experienced Medical Receptionist
New Islington Medical Practice
North East England
GBP 0 - 26,300 per year
Admin and Clerical
Job summary We are looking to recruit a Full time Experienced Receptionist/Administrator to join our team at New Islington Medical Practice.
4 day(s) ago
Experienced Medical Receptionist
New Islington Medical Practice
North East England
GBP 0 - 26,300 per year
Admin and Clerical
Job summary We are looking to recruit a Full time Experienced Receptionist/Administrator to join our team at New Islington Medical Practice.
18 day(s) ago
Experienced Medical Receptionist
New Islington Medical Practice
North East England
GBP 0 - 26,300 per year
Admin and Clerical
Job summary We are looking to recruit a Full time Experienced Receptionist/Administrator to join our team at New Islington Medical Practice.
18 day(s) ago
Medical Receptionist - GP Practice
Old Mill & Millgates Medical Practice
North East England
Admin and Clerical
Job summary An exciting opportunity has arisen for an experienced Receptionist/Administrator to work part time alongside our current experienced team to prov...
21 day(s) ago
Medical Receptionist - GP Practice
Old Mill & Millgates Medical Practice
North East England
Admin and Clerical
Job summary An exciting opportunity has arisen for an experienced Receptionist/Administrator to work part time alongside our current experienced team to prov...
21 day(s) ago
Experienced Medical Receptionist
New Islington Medical Practice View all jobs
Posted 4 day(s) ago
Reference: 2368681
Job summary
We are looking to recruit a Full time Experienced Receptionist/Administrator to join our team at New Islington Medical Practice. This is an essential role providing a welcoming and professional service to our patients and staff of the practice. The vacancy is for 37.5hrs however we will consider flexible working and compressed hours during the recruitment process. You will be expected to undertake front-desk responsibilities, and be able to assist patients both on the phone and using our online consultation forms. Your duties will involve the day to day administrative tasks of the practice including but not limited to secretarial work and in depth use of the clinical systems.
Main duties of the job
To be successful in our team, we are looking for someone who is dynamic in their approach and able to balance multiple tasks. We pride ourselves on our compassionate nature with our patients, and this is an essential characteristic that we are looking for. Flexibility is a must, as we work on a shift basis with the normal opening hours of 8am to 6.30pm. We would require any successful candidate to be able to cover other shifts outside their regular pattern to assist with holiday cover. There is also the option of enhanced pay for hours outside of this window for our extended hours service.
Previous experience is preferred, however it is not essential as full training will be provided to the successful candidate.
About us
We are a large practice with 12,000 patients based near the City Centre. We pride ourselves on our team spirit and if successful, you will find yourself part of a fun and approachable work group with a passion for self improvement and progression opportunities.
We actively promote from within - and we know our staff members feel supported in their role. We encourage our staff to take on their own areas of responsibility and ownership, and to develop autonomous skills, giving them a step into their future careers within the non-clinical side of the NHS.
Details
Date posted
28 September 2026
Pay scheme
Other
Salary
£26,300 a year
Contract
Permanent
Working pattern
Full-time, Flexible working, Compressed hours
Reference number
A1532-26-0011
Job locations
New Islington Medical Practice
Old Mill Street
Manchester
M4 6EE
United Kingdom
Job description
Job responsibilities
Reception duties include the following: (this list is not exhaustive)
Booking telephone appointments through inbound calls.
Calling and messaging patients with regards to their care needs - managing appointments and health campaigns and working with priorities set by the management team.
Updating patient records - Accurate information and full documentation of actions.
Processing online consultation forms.
General administrative tasks.
Ability to differentiate differing needs of a wide population and adjust processes and protocols to suit the patient need.
Safeguarding vulnerable patients - full training provided as first point of contact to recognise and flag safeguarding concerns.
Job description
Job responsibilities
Reception duties include the following: (this list is not exhaustive)
Booking telephone appointments through inbound calls.
Calling and messaging patients with regards to their care needs - managing appointments and health campaigns and working with priorities set by the management team.
Updating patient records - Accurate information and full documentation of actions.
Processing online consultation forms.
General administrative tasks.
Ability to differentiate differing needs of a wide population and adjust processes and protocols to suit the patient need.
Safeguarding vulnerable patients - full training provided as first point of contact to recognise and flag safeguarding concerns.
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
- Safeguarding Level 1 - applications will not pass shortlist without this in place
Desirable
- Experience of working within Primary Care is desirable but all candidates will be considered. We welcome candidates from other sectors of the NHS due to considerations of transferrable skills
Experience
Essential
- Experience with patient care.
- General administrative experience.
- NHS experience - both primary and secondary care experience will be
Desirable
- Experience of working in a GP practice
- Experience of using EMIS web, Accurx and Docman
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
- Safeguarding Level 1 - applications will not pass shortlist without this in place
Desirable
- Experience of working within Primary Care is desirable but all candidates will be considered. We welcome candidates from other sectors of the NHS due to considerations of transferrable skills
Experience
Essential
- Experience with patient care.
- General administrative experience.
- NHS experience - both primary and secondary care experience will be
Desirable
- Experience of working in a GP practice
- Experience of using EMIS web, Accurx and Docman
Employer details
Employer name
New Islington Medical Practice
Address
New Islington Medical Practice
Old Mill Street
Manchester
M4 6EE
United Kingdom
Employer's website
https://www.nismp.co.uk/ (Opens in a new tab)
Employer details
Employer name
New Islington Medical Practice
Address
New Islington Medical Practice
Old Mill Street
Manchester
M4 6EE
United Kingdom
Employer's website
https://www.nismp.co.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Experienced Medical Receptionist
New Islington Medical Practice View all jobs
Posted 18 day(s) ago
Reference: 2339613
Job summary
We are looking to recruit a Full time Experienced Receptionist/Administrator to join our team at New Islington Medical Practice. This is an essential role providing a welcoming and professional service to our patients and staff of the practice. The vacancy is for 37.5hrs however we will consider flexible working and compressed hours during the recruitment process. You will be expected to undertake front-desk responsibilities, and be able to assist patients both on the phone and using our online consultation forms. Your duties will involve the day to day administrative tasks of the practice including but not limited to secretarial work and in depth use of the clinical systems.
Main duties of the job
To be successful in our team, we are looking for someone who is dynamic in their approach and able to balance multiple tasks. We pride ourselves on our compassionate nature with our patients, and this is an essential characteristic that we are looking for. Flexibility is a must, as we work on a shift basis with the normal opening hours of 8am to 6.30pm. We would require any successful candidate to be able to cover other shifts outside their regular pattern to assist with holiday cover. There is also the option of enhanced pay for hours outside of this window for our extended hours service.
Previous experience is preferred, however it is not essential as full training will be provided to the successful candidate.
About us
We are a large practice with 12,000 patients based near the City Centre. We pride ourselves on our team spirit and if successful, you will find yourself part of a fun and approachable work group with a passion for self improvement and progression opportunities.
We actively promote from within - and we know our staff members feel supported in their role. We encourage our staff to take on their own areas of responsibility and ownership, and to develop autonomous skills, giving them a step into their future careers within the non-clinical side of the NHS.
Details
Date posted
14 September 2026
Pay scheme
Other
Salary
£26,300 a year
Contract
Permanent
Working pattern
Full-time, Flexible working, Compressed hours
Reference number
A1532-26-0010
Job locations
New Islington Medical Practice
Old Mill Street
Manchester
M4 6EE
United Kingdom
Job description
Job responsibilities
Reception duties include the following: (this list is not exhaustive)
Booking telephone appointments through inbound calls.
Calling and messaging patients with regards to their care needs - managing appointments and health campaigns and working with priorities set by the management team.
Updating patient records - Accurate information and full documentation of actions.
Processing online consultation forms.
General administrative tasks.
Ability to differentiate differing needs of a wide population and adjust processes and protocols to suit the patient need.
Safeguarding vulnerable patients - full training provided as first point of contact to recognise and flag safeguarding concerns.
Job description
Job responsibilities
Reception duties include the following: (this list is not exhaustive)
Booking telephone appointments through inbound calls.
Calling and messaging patients with regards to their care needs - managing appointments and health campaigns and working with priorities set by the management team.
Updating patient records - Accurate information and full documentation of actions.
Processing online consultation forms.
General administrative tasks.
Ability to differentiate differing needs of a wide population and adjust processes and protocols to suit the patient need.
Safeguarding vulnerable patients - full training provided as first point of contact to recognise and flag safeguarding concerns.
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
- Safeguarding Level 1 - applications will not pass shortlist without this in place
Desirable
- Experience of working within Primary Care is desirable but all candidates will be considered. We welcome candidates from other sectors of the NHS due to considerations of transferrable skills
Experience
Essential
- Experience with patient care.
- General administrative experience.
- NHS experience - both primary and secondary care experience will be
Desirable
- Experience of working in a GP practice
- Experience of using EMIS web, Accurx and Docman
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
- Safeguarding Level 1 - applications will not pass shortlist without this in place
Desirable
- Experience of working within Primary Care is desirable but all candidates will be considered. We welcome candidates from other sectors of the NHS due to considerations of transferrable skills
Experience
Essential
- Experience with patient care.
- General administrative experience.
- NHS experience - both primary and secondary care experience will be
Desirable
- Experience of working in a GP practice
- Experience of using EMIS web, Accurx and Docman
Employer details
Employer name
New Islington Medical Practice
Address
New Islington Medical Practice
Old Mill Street
Manchester
M4 6EE
United Kingdom
Employer's website
https://www.nismp.co.uk/ (Opens in a new tab)
Employer details
Employer name
New Islington Medical Practice
Address
New Islington Medical Practice
Old Mill Street
Manchester
M4 6EE
United Kingdom
Employer's website
https://www.nismp.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Medical Receptionist - GP Practice
Old Mill & Millgates Medical Practice View all jobs
Posted 21 day(s) ago
Reference: 2335893
Job summary
An exciting opportunity has arisen for an experienced Receptionist/Administrator to work part time alongside our current experienced team to provide support to our GP's, healthcare team and patients.
The position is part time for up to 28 hours per week , however, the candidate should also be flexible and available to cover extra hours as required. Hourly rate dependent on experience, other benefits include access to the NHS pension scheme.
This is a very busy and demanding role that includes a variety of administration duties and responsibilities within the GP practice. Good communication skills and teamwork are key. The ideal candidate should be computer literate, have the ability to deal directly with the public, work under pressure, use initiative, an excellent telephone manner and a pleasant positive outlook.
Previous experience in a GP surgery is essential.
Main duties of the job
The successful candidate will provide a professional, friendly, and efficient reception and administrative service, acting as the first point of contact for patients, visitors, and healthcare professionals both in person, by telephone, and through digital services. Key responsibilities include greeting patients, booking appointments, handling enquiries, processing test result requests, arranging home visits, and directing patients to the appropriate healthcare service.
The role involves a wide range of administrative duties to support the smooth running of the Practice, including registering new and temporary patients, maintaining accurate patient records and demographics, processing forms and insurance requests, managing incoming and outgoing correspondence, taking messages, scanning, filing, photocopying, and providing clerical support to clinical and non-clinical staff.
The post holder will ensure effective communication between patients, the Practice team, community services, secondary care providers, and other healthcare organisations. They will also support clinical initiatives such as vaccination programmes and patient recall campaigns.
Additional responsibilities include opening and securing Practice premises in line with procedures, maintaining reception and public information areas to a high standard, responding appropriately to complaints and concerns, supporting patient surveys, and ensuring all paper and electronic records are managed accurately and confidentially.
About us
Old Mill and Millgates Medical Practice, Poringland, Norfolk is a semi-rural dispensing practice whose patients (some 9,000) are cared for by nine, dedicated GPs in conjunction with a supportive, multidisciplinary team including two Paramedics, a Nurse Practitioner, experienced Practice Nurses and Health Care Assistants as well as excellent Secretarial and Ancillary Staff.
Our aim is to provide the highest standards of clinical care within the resources at our disposal and have an excellent reputation in the local community. Our main branch surgery in Poringland is a modern, state of the art building, large enough to accommodate our attached staff including Midwives, Mental Health Workers, Social Prescribers, First Contact Practitioners, and a Clinical Pharmacist.
We have first-rate training facilities and are a teaching practice currently teaching three years of medical students from the University of East Anglia.
Details
Date posted
11 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A3317-26-0002
Job locations
Old Mill Surgery
Hardley Road
Poringland
Norwich
NR14 7FA
United Kingdom
Millgates Surgery
Mill Road
Hempnall
NORWICH
NR15 2LP
United Kingdom
Job description
Job responsibilities
Previous experience in a GP surgery is essential. Main duties of the job:
- Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person, via the telephone or utilising our digital website.
- Receive, assist, and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient, and effective way.
- Undertake a variety of administrative duties to assist in the smooth running of the Practice including the provision of clerical support to clinical staff and other members of the Practice team.
- Facilitate effective communication between patients, members the community health care team, secondary care and other associated healthcare agencies.
- Opening up/locking-up of Practice premises and maintaining security in accordance with practice protocols.
- Respond efficiently and courteously to all queries and requests for assistance from patients.
- Greeting and directing patients at reception, checking them in and arranging appointments for medicals, health care professionals using surgery premises and all other routine/urgent appointments.
- Accepting requests for the completion of forms, process private health insurance claim forms, etc. (Check if there is a fee payable and inform the patient of the charge).
- Registering new patients, temporary residents, emergency patients and those requiring immediate necessary treatment as per procedures while maintaining up to date patient demographics, including births and deaths.
- Dealing with requests for home visits and booking all visits on to the appointment system.
- Dealing with patient general queries, test results, and patient notes.
- Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional.
- Contact patients and process information as necessary to support various clinical initiatives including vaccinations or other initiatives.
- Processing and distributing incoming (and outgoing) mail.
- Taking messages and passing on information to relevant team members.
- Filing / retrieving paper notes ensuring that all paper records are kept neat and tidy and in good state of repair, with all the necessary information recorded correctly on the outer cover.
- Process and tag all paper records as per protocols while ensuring that work is consistent while meeting appropriate quality outcomes.
- Responding to initial problems / complaints and delegating them as necessary where required. Support patient surveys.
- Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers.
- Providing clerical assistance to Practice staff as required from time to time, including word/data processing, filing, photocopying, and scanning.
- Keeping the reception area, noticeboards, and leaflet dispensers tidy and free from obstructions and clutter while ensuring all information leaflets and documents are available at all times for patients.
Acknowledge the ever-changing environment within the health service and keep abreast of changes that happen within the practice.
Liaise with practice team and participate in team/staff meetings when requested
Job description
Job responsibilities
Previous experience in a GP surgery is essential. Main duties of the job:
- Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person, via the telephone or utilising our digital website.
- Receive, assist, and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient, and effective way.
- Undertake a variety of administrative duties to assist in the smooth running of the Practice including the provision of clerical support to clinical staff and other members of the Practice team.
- Facilitate effective communication between patients, members the community health care team, secondary care and other associated healthcare agencies.
- Opening up/locking-up of Practice premises and maintaining security in accordance with practice protocols.
- Respond efficiently and courteously to all queries and requests for assistance from patients.
- Greeting and directing patients at reception, checking them in and arranging appointments for medicals, health care professionals using surgery premises and all other routine/urgent appointments.
- Accepting requests for the completion of forms, process private health insurance claim forms, etc. (Check if there is a fee payable and inform the patient of the charge).
- Registering new patients, temporary residents, emergency patients and those requiring immediate necessary treatment as per procedures while maintaining up to date patient demographics, including births and deaths.
- Dealing with requests for home visits and booking all visits on to the appointment system.
- Dealing with patient general queries, test results, and patient notes.
- Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional.
- Contact patients and process information as necessary to support various clinical initiatives including vaccinations or other initiatives.
- Processing and distributing incoming (and outgoing) mail.
- Taking messages and passing on information to relevant team members.
- Filing / retrieving paper notes ensuring that all paper records are kept neat and tidy and in good state of repair, with all the necessary information recorded correctly on the outer cover.
- Process and tag all paper records as per protocols while ensuring that work is consistent while meeting appropriate quality outcomes.
- Responding to initial problems / complaints and delegating them as necessary where required. Support patient surveys.
- Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers.
- Providing clerical assistance to Practice staff as required from time to time, including word/data processing, filing, photocopying, and scanning.
- Keeping the reception area, noticeboards, and leaflet dispensers tidy and free from obstructions and clutter while ensuring all information leaflets and documents are available at all times for patients.
Acknowledge the ever-changing environment within the health service and keep abreast of changes that happen within the practice.
Liaise with practice team and participate in team/staff meetings when requested
Person Specification
Experience
Essential
- Previous experience in a GP surgery is essential.
Qualifications
Essential
- Good standard of general education GCSE Mathematics Grade A-C GCSE English Grade A- C Desirable NVQ in Customer Service Experience
Desirable
- Desirable Experience of working with the public face to face
Person Specification
Experience
Essential
- Previous experience in a GP surgery is essential.
Qualifications
Essential
- Good standard of general education GCSE Mathematics Grade A-C GCSE English Grade A- C Desirable NVQ in Customer Service Experience
Desirable
- Desirable Experience of working with the public face to face
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Old Mill & Millgates Medical Practice
Address
Old Mill Surgery
Hardley Road
Poringland
Norwich
NR14 7FA
United Kingdom
Employer's website
https://www.oldmillandmillgatessurgery.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Old Mill & Millgates Medical Practice
Address
Old Mill Surgery
Hardley Road
Poringland
Norwich
NR14 7FA
United Kingdom
Employer's website
https://www.oldmillandmillgatessurgery.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
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