Job summary

This role will provide best practice guidance and education to a wide range of stakeholders involved in the Vaccination Outreach Service, supporting safe and effective delivery and helping underserved communities make informed decisions about vaccination.

Working closely with VCSE partners, you will be responsible for the design and delivery of the Vaccination Outreach Service Engagement Strategy, which will include developing culturally appropriate resources and approaches, building trusted long-term relationships and supporting the development of community champions.

You will play an important role in maximising opportunities to reach and engage underserved populations, while working as part of the wider service team. Please note that this post does not hold clinical governance responsibility for the service, which remains with each vaccination delivery partner organisation.

This role will be employed by One Care but seconded into our partner organisation, Sirona Care & Health.

Contract

3 years fixed term

Hours

18.75 hours per week

Salary

£38,768 - £46,684 full-time equivalent

We offer hybrid working, 2 days at Osprey Court, South Bristol, with occasional travel across Bristol, North Somerset and South Gloucestershire (BNSSG)

Please note that we are unable to offer work sponsorship. If you require sponsorship, we kindly request that you dont proceed with your application.

Main duties of the job

Develop and deliver a needs-based programme of vaccination best practice training and education for general practice, Sirona, VCSE organisations and underserved communities.

Work with the Vaccination Outreach Service Manager and wider team to ensure activity is aligned with the services strategic goals and can flex in response to changing demand.

Monitor milestones, KPIs and deliverables, helping to keep plans on track and identifying risks, issues and mitigations early.

Build strong relationships with internal teams, external partners and system stakeholders, supporting effective communication, collaboration and shared problem-solving.

Participate in service meetings, workshops and steering groups, contributing to progress, quality assurance and continuous improvement.

Produce clear reports, dashboards and narrative updates for senior leaders and stakeholders, evaluating outcomes against KPIs and strategic objectives.

Support change management through training, workshops and communications that help new approaches become embedded and sustainable.

Maintain accurate documentation and audit trails, ensuring service activity complies with relevant legislation, policies and standards.

About us

One Care is the general practice (GP) federation for Bristol, North Somerset, and South Gloucestershire (BNSSG) and the representative body for general practice in our health system. We help our member practices and Primary Care Networks (PCNs) run strong, sustainable businesses by providing practical support, cost-savings and expertise across finance, digital, operations, business intelligence, human resources (HR) and communications.

Alongside our support services, we represent general practice through our membership of the BNSSG Integrated Care Board (ICB) and our GP Collaborative Board (GPCB), which provides a forum for general practice to shape system priorities and influence decisions. Our 15 Clinical Leads provide leadership to support integration between general practice, community and acute services.

We also deliver projects and programmes that support innovation, improve ways of working, or solve challenges faced by general practice and their patients. As a Community Interest Company (CIC), we only take on contracts that benefit general practice and surplus income is reinvested into member services and helps keep our subscription fees as low as possible.

Details

Date posted

27 October 2026

Pay scheme

Other

Salary

£38,768 to £46,684 a year Full-time equivalent salary

Contract

Fixed term

Duration

3 years

Working pattern

Part-time, Flexible working

Reference number

B0229-26-0014

Job locations

Unit 5 Osprey Court

Hawkfield Business Park

Whitchurch

BS14 0BB

United Kingdom

Job description

Job responsibilities

Role title

Community & Partner Trainer (non-clinical) - Vaccination Outreach

Location(s)

The post will be based at Osprey Court in South Bristol but there may be a requirement to work across the Bristol, North Somerset and South Gloucestershire (BNSSG) area.

We have a hybrid working policy which requires staff to work a minimum of 2 days in the office, within general practice or at locations of our system partners.Additional office and / or community based days will be required for at least the first 6 months whilst the service is being established.

This role will be employed by One Care but seconded to Sirona.

Job Purpose

To provide best practice guidance and education to a range of stakeholders involved in the Vaccination Outreach Service - to support best practice awareness across clinical delivery and to support uptake of vaccinations across underserved populations, through enabling them to make better informed decisions in regards to vaccination.

To work with the VCSE to develop culturally appropriate resources, build long term relationships and develop community champions.

To support the service as a whole to ensure that opportunities to reach and engage underserved populations are maximised.

To note: this post does not hold clinical governance responsibility for the service. Clinical governance is held within each vaccination delivery partner organisation.

Key responsibilities

Service delivery

Use a structured approach to develop and deliver a needs based schedule of training in regards to vaccination best practice and vaccination education to: general practice, Sirona, VCSE organisations and under served populations.

Work with the Vaccination Outreach Service Manager to ensure alignment of delivery with strategic goals of the service.

Work within a team effectively, sharing work where appropriate, flexing capacity to respond to surge requirements of the service.

Monitor service milestones, KPIs, and deliverables, adjusting plans as needed to maintain momentum.

Proactively identify risks and issues, maintaining a risk register and implementing mitigation strategies.

Ensure quality assurance processes are embedded throughout the service lifecycle.

Collaboration and Stakeholder Engagement

Facilitate cross-functional collaboration, ensuring all stakeholders are informed and involved.

Participate in service meetings, workshops, and steering groups to drive progress and resolve challenges.

Build strong relationships with internal teams, external partners, and system stakeholders.

Reporting and Evaluation

Produce high-quality reports for senior leadership and stakeholders, including dashboards and narrative summaries.

Evaluate service outcomes against KPIs and strategic objectives.

Lead post-service reviews and lessons learned exercises to inform future initiatives.

Change Management

Design and implement change management strategies to support adoption and sustainability.

Deliver training, workshops, and communications to support users and stakeholders.

Monitor change impact and adjust plans to ensure successful embedding of new practices.

Governance and administration

Ensure all service activities comply with relevant legislation, policies and standards

Maintain accurate documentation and audit trails.

PERSON SPECIFICATION

QUALIFICATIONS AND EXPERIENCE

Essential

Experience of working with a wider range of stakeholders to understand need

Experience of designing and delivering training packages to a diverse group of stakeholders

Robust and up to date understanding of vaccination delivery best practice in an outreach setting

Experience of working with the VCSE sector

A working knowledge of underserved populations and some of the barriers to engagement with health care services

At least 2 years demonstrable experience managing services from initiation to closure

Proven ability to manage multiple stakeholders, including senior leaders, clinicians, and external partners

Strong track record in risk management, resource planning, and performance monitoring

Experience using service management software and tools

A valid driving licence and access to a car, with the ability to travel across BNSSG as required.

Desirable

Recognised service management qualification (e.g., PRINCE2, AgilePM, APM)

Experience in budget management and financial reporting

PERSONAL QUALITIES, SKILLS AND ATTRIBUTES

Essential

Ability to identify issues early and develop effective solutions quickly.

Confident in making informed decisions and taking ownership of outcomes.

Able to interpret data and metrics to inform decisions and improve service outcomes.

Ability to work well with others, to promotes teamwork, and foster a positive working environment

Ability to articulate and advocate the value of collaborative working

Positive and proactive attitude towards innovation and change

Strong communication and stakeholder management skills

Capable of working autonomously with minimal supervision

Excellent oral and written communication skills

Excellent interpersonal skills to establish trust and rapport

Ability to present concise and considered information

Resilient, adaptable, and skilled at navigating complex change

Ability to use judgement to solve complex problems

Strong organisational skills and confident in delegating effectively

Demonstrable understanding and commitment to equality, diversity and inclusion

Job description Job responsibilities Role title Community & Partner Trainer (non-clinical) - Vaccination Outreach Location(s) The post will be based at Osprey Court in South Bristol but there may be a requirement to work across the Bristol, North Somerset and South Gloucestershire (BNSSG) area. We have a hybrid working policy which requires staff to work a minimum of 2 days in the office, within general practice or at locations of our system partners.Additional office and / or community based days will be required for at least the first 6 months whilst the service is being established. This role will be employed by One Care but seconded to Sirona. Job Purpose To provide best practice guidance and education to a range of stakeholders involved in the Vaccination Outreach Service - to support best practice awareness across clinical delivery and to support uptake of vaccinations across underserved populations, through enabling them to make better informed decisions in regards to vaccination. To work with the VCSE to develop culturally appropriate resources, build long term relationships and develop community champions. To support the service as a whole to ensure that opportunities to reach and engage underserved populations are maximised. To note: this post does not hold clinical governance responsibility for the service. Clinical governance is held within each vaccination delivery partner organisation. Key responsibilities Service delivery Use a structured approach to develop and deliver a needs based schedule of training in regards to vaccination best practice and vaccination education to: general practice, Sirona, VCSE organisations and under served populations. Work with the Vaccination Outreach Service Manager to ensure alignment of delivery with strategic goals of the service. Work within a team effectively, sharing work where appropriate, flexing capacity to respond to surge requirements of the service. Monitor service milestones, KPIs, and deliverables, adjusting plans as needed to maintain momentum. Proactively identify risks and issues, maintaining a risk register and implementing mitigation strategies. Ensure quality assurance processes are embedded throughout the service lifecycle. Collaboration and Stakeholder Engagement Facilitate cross-functional collaboration, ensuring all stakeholders are informed and involved. Participate in service meetings, workshops, and steering groups to drive progress and resolve challenges. Build strong relationships with internal teams, external partners, and system stakeholders. Reporting and Evaluation Produce high-quality reports for senior leadership and stakeholders, including dashboards and narrative summaries. Evaluate service outcomes against KPIs and strategic objectives. Lead post-service reviews and lessons learned exercises to inform future initiatives. Change Management Design and implement change management strategies to support adoption and sustainability. Deliver training, workshops, and communications to support users and stakeholders. Monitor change impact and adjust plans to ensure successful embedding of new practices. Governance and administration Ensure all service activities comply with relevant legislation, policies and standards Maintain accurate documentation and audit trails.PERSON SPECIFICATION QUALIFICATIONS AND EXPERIENCE Essential Experience of working with a wider range of stakeholders to understand need Experience of designing and delivering training packages to a diverse group of stakeholders Robust and up to date understanding of vaccination delivery best practice in an outreach setting Experience of working with the VCSE sector A working knowledge of underserved populations and some of the barriers to engagement with health care services At least 2 years demonstrable experience managing services from initiation to closure Proven ability to manage multiple stakeholders, including senior leaders, clinicians, and external partners Strong track record in risk management, resource planning, and performance monitoring Experience using service management software and toolsA valid driving licence and access to a car, with the ability to travel across BNSSG as required. Desirable Recognised service management qualification (e.g., PRINCE2, AgilePM, APM) Experience in budget management and financial reporting PERSONAL QUALITIES, SKILLS AND ATTRIBUTES Essential Ability to identify issues early and develop effective solutions quickly. Confident in making informed decisions and taking ownership of outcomes. Able to interpret data and metrics to inform decisions and improve service outcomes. Ability to work well with others, to promotes teamwork, and foster a positive working environment Ability to articulate and advocate the value of collaborative working Positive and proactive attitude towards innovation and change Strong communication and stakeholder management skills Capable of working autonomously with minimal supervision Excellent oral and written communication skills Excellent interpersonal skills to establish trust and rapport Ability to present concise and considered information Resilient, adaptable, and skilled at navigating complex change Ability to use judgement to solve complex problems Strong organisational skills and confident in delegating effectively Demonstrable understanding and commitment to equality, diversity and inclusion

Person Specification

Experience

Essential

• Experience of working with a wider range of stakeholders to understand need
• Experience of designing and delivering training packages to a diverse group of stakeholders
• Experience of working with the VCSE sector
• A working knowledge of underserved populations and some of the barriers to engagement with health care services
• At least 2 years demonstrable experience managing services from initiation to closure
• Proven ability to manage multiple stakeholders, including senior leaders, clinicians, and external partners
• Strong track record in risk management, resource planning, and performance monitoring
• Experience using service management software and tools

Desirable

• Recognised service management qualification (e.g., PRINCE2, AgilePM, APM)
• Has a robust and up-to-date understanding of vaccination delivery best practice in an outreach setting.
• Experience in budget management and financial reporting

Qualifications

Essential

• No specific qualifications required.

Desirable

• No specific qualifications required.

Person Specification Experience Essential Experience of working with a wider range of stakeholders to understand need Experience of designing and delivering training packages to a diverse group of stakeholders Experience of working with the VCSE sector A working knowledge of underserved populations and some of the barriers to engagement with health care services At least 2 years demonstrable experience managing services from initiation to closure Proven ability to manage multiple stakeholders, including senior leaders, clinicians, and external partners Strong track record in risk management, resource planning, and performance monitoring Experience using service management software and tools Desirable Recognised service management qualification (e.g., PRINCE2, AgilePM, APM) Has a robust and up-to-date understanding of vaccination delivery best practice in an outreach setting. Experience in budget management and financial reporting Qualifications Essential No specific qualifications required. Desirable No specific qualifications required.

Employer details

Employer name

One Care (BNSSG) C.I.C.

Address

Unit 5 Osprey Court

Hawkfield Business Park

Whitchurch

BS14 0BB

United Kingdom

Employer's website

https://onecare.org.uk/ (Opens in a new tab)

Employer details

Employer name

One Care (BNSSG) C.I.C.

Address

Unit 5 Osprey Court

Hawkfield Business Park

Whitchurch

BS14 0BB

United Kingdom

Employer's website

https://onecare.org.uk/ (Opens in a new tab)

Job summary

We are looking for an organised and proactive Recruitment Coordinator to join us initially on a three-month fixed-term contract. Recruitment coordination will be the primary focus during a particularly busy period, so we are looking for someone who is available to start immediately or within a few weeks of an offer and can quickly take ownership of recruitment and onboarding activity.

There is potential for the contract to be extended and for the balance of responsibilities to develop further into wider HR work, offering a good development opportunity for the right person.

Contract

Part-time fixed-term contract for 3 months

Start date

Immediate

Hours

22.5 per week spread across 4 or 5 days

Salary

£31,115 per annum (full-time equivalent)

We offer hybrid working, 2 days at Osprey Court, South Bristol, with occasional travel across Bristol, North Somerset and South Gloucestershire (BNSSG)

Please note that we are unable to offer work sponsorship. If you require sponsorship, we kindly request that you dont proceed with your application.

When we are in receipt of a high number of applications, we reserve the right to close the advert early.

Interviews held on Wednesday 11 November and Thursday 12 November. If you have a date preference, please let us know in your application.

Main duties of the job

Coordinate recruitment campaigns from approval through to appointment, keeping actions, deadlines and candidate communications on track.

Work with hiring managers to agree recruitment timelines and arrange shortlisting, interviews, panels, rooms or online meetings.

Prepare and publish vacancies through agreed channels, including NHS Jobs and One Care channels, and maintain accurate recruitment records and trackers.

Act as a friendly and professional point of contact for candidates, responding to routine queries and communicating outcomes promptly.

Coordinate offer documentation, pre-employment checks, contracts and onboarding so that new starters have what they need to begin effectively.

Provide wider People Services administration, including maintaining employee records, preparing routine correspondence and supporting agreed HR processes.

Support HR services delivered to One Cares member practices and help ensure queries, records and agreed actions are managed accurately and promptly.

Identify practical opportunities to simplify and improve People Services processes, and help embed agreed improvements into day-to-day practice.

Skills and experience

Were seeking someone with:

Demonstrable experience as an HR or recruitment coordinator.

Experience of managing several activities or vacancies at the same time while maintaining accuracy and meeting deadlines.

Experience of providing a responsive service to managers and candidates and dealing confidently with routine queries.

About us

One Care is the general practice (GP) federation for Bristol, North Somerset, and South Gloucestershire (BNSSG) and the representative body for general practice in our health system. We help our member practices and Primary Care Networks (PCNs) run strong, sustainable businesses by providing practical support, cost-savings and expertise across finance, digital, operations, business intelligence, human resources (HR) and communications.

Alongside our support services, we represent general practice through our membership of the BNSSG Integrated Care Board (ICB) and our GP Collaborative Board (GPCB), which provides a forum for general practice to shape system priorities and influence decisions. Our 15 Clinical Leads provide leadership to support integration between general practice, community and acute services.

We also deliver projects and programmes that support innovation, improve ways of working, or solve challenges faced by general practice and their patients. As a Community Interest Company (CIC), we only take on contracts that benefit general practice and surplus income is reinvested into member services and helps keep our subscription fees as low as possible.

Job summary

As a Communications Administrator, you will support the delivery of engaging and inclusive communications for our Vaccination Outreach Service. Working across digital and offline channels, you will help create content, schedule campaigns, maintain records, and produce reports that support community engagement, increase vaccination uptake, and reduce health inequalities across underserved populations.

Contract

3 years fixed term

Hours

15 hours per week

Salary

£25,511- £30,228 full-time equivalent

We offer hybrid working, 2 days at Osprey Court, South Bristol, with occasional travel across Bristol, North Somerset and South Gloucestershire (BNSSG)

Please note that we are unable to offer work sponsorship. If you require sponsorship, we kindly request that you dont proceed with your application.

When we are in receipt of a high number of applications, we reserve the right to close the advert early.

Closing date for applications is Sunday 25 October 2026.

Interviews held on Monday 9 November 2026.

Main duties of the job

To support the delivery of communications across digital and offline channels, including websites, social media, newsletters, brochures, and posters.

To maintain content calendars and schedule communications to support campaigns, events, and engagement activities.

To draft, edit, proofread, and publish accessible and inclusive content for diverse communities.

To ensure all communications align with organisational branding, editorial guidelines, and accessibility standards.

To provide administrative support for communications campaigns, including coordinating approvals, timelines, and documentation.

To organise events, workshops, and community engagement activities, including logistics, invitations, promotional materials, and follow-up actions.

To compile, maintain, and report on engagement and performance data from digital communication channels.

To maintain accurate databases and mailing lists, ensuring compliance with data protection requirements.

To develop and distribute communications resources, toolkits, and promotional materials for partners and stakeholders.

To act as a first point of contact for routine communications enquiries and support effective collaboration across the Vaccination Outreach Service partnership.

About us

One Care is the general practice (GP) federation for Bristol, North Somerset, and South Gloucestershire (BNSSG) and the representative body for general practice in our health system. We help our member practices and Primary Care Networks (PCNs) run strong, sustainable businesses by providing practical support, cost-savings and expertise across finance, digital, operations, business intelligence, human resources (HR) and communications.

Alongside our support services, we represent general practice through our membership of the BNSSG Integrated Care Board (ICB) and our GP Collaborative Board (GPCB), which provides a forum for general practice to shape system priorities and influence decisions. Our 15 Clinical Leads provide leadership to support integration between general practice, community and acute services.

We also deliver projects and programmes that support innovation, improve ways of working, or solve challenges faced by general practice and their patients. As a Community Interest Company (CIC), we only take on contracts that benefit general practice and surplus income is reinvested into member services and helps keep our subscription fees as low as possible.

Details

Date posted

12 October 2026

Pay scheme

Other

Salary

£25,511 to £30,228 a year Full-time equivalent salary

Contract

Fixed term

Duration

3 years

Working pattern

Part-time, Flexible working

Reference number

B0229-26-0012

Job locations

Unit 5 Osprey Court

Hawkfield Business Park

Whitchurch

BS14 0BB

United Kingdom

Job description

Job responsibilities

Job Description

Role title

Communications Administrator Vaccination Outreach

Location(s)

The post will be based at Osprey Court in South Bristol but there may be a requirement to work across the Bristol, North Somerset and South Gloucestershire (BNSSG) area.

We have a hybrid working policy which requires staff to work a minimum of 2 days in the office, within general practice or at locations of our system partners.Additional office and / or community based days will be required for at least the first 6 months whilst the service is being established.

3 year fixed with possibility of extension

0.4fte

Job Purpose

The Communications Administrator will support the delivery of high quality, strategic communications across digital and offline channels for the Vaccination Outreach service.

The postholder will provide vital support across content creation, scheduling, reporting, and administrative tasks that contribute to the successful delivery of inclusive, culturally appropriate campaigns and engagement initiatives across the service. This role offers an excellent opportunity for a proactive and detail-oriented individual who is keen to build a career in communications and marketing within a dynamic, purpose-driven organisation.

Key responsibilities

Provide Content and Channel Support

Maintain content calendars and scheduling communications across platforms (e.g., website, social media, newsletters).

Draft, edit, and proofread digital and print content, ensuring that format and content is appropriate and inclusive for underserved populations.

Ensure alignment of all communications with brand and editorial guidelines.

Upload and update website content, ensuring accuracy and accessibility.

Coordinate the production of newsletters, social media posts, and offline materials such as brochures and posters in relation to the Service.

Monitor and respond to routine communications queries or redirect as appropriate.

Administration of Campaigns and Projects

Provide administrative support for communications campaigns, including tracking timelines, coordinating approvals, and maintaining documentation.

Organise events and workshops, including planning, logistics, invitations, promotional materials, and post-event follow-up.

Support the development and distribution of toolkits and resources for the service.

Provide Data and Reporting

Compile and format performance data from digital platforms (e.g., Google Analytics, social media insights, email metrics).

Prepare regular reports on engagement metrics and campaign performance.

Maintain databases and mailing lists, ensuring data accuracy and compliance with data protection regulations.

Support key partners for the programme

Assist in the creation and distribution of practical resources for the programme.

Work within a team effectively, sharing work where appropriate, flexing capacity to respond to surge requirements of the service.

Help coordinate and support training sessions and workshops on communications topics.

Act as a first point of contact for routine queries from stakeholders regarding communications support.

This job description is not exhaustive, and the postholder may be required to carry out other reasonable duties or responsibilities as required, in line with the needs of the organisation.

PERSON SPECIFICATION

QUALIFICATIONS AND EXPERIENCE

Essential

Experience in communications, marketing, or administrative support roles, ideally within healthcare, public sector, or not-for-profit environments.

Strong writing and editing skills, with the ability to produce clear, accurate, and audience appropriate content across formats.

Familiarity with digital platforms such as websites (e.g., CMS), social media, and email marketing tools (e.g., Mailchimp or equivalent).

Proficiency in Microsoft Office (Word, Excel, PowerPoint) and basic digital tools.

Understanding of brand guidelines and editorial principles, with the ability to apply them consistently.

Strong organisational skills, with the ability to manage multiple tasks, prioritise effectively, and meet deadlines in a fast-paced environment.

Attention to detail and a proactive approach to problem-solving and process improvement.

Commitment to inclusivity, accessibility, and user-centred communication.

Professional, approachable, and adaptable, with a positive attitude toward change and innovation.

Desirable

Experience working in or with primary care, NHS organisations, or health and care systems, with an understanding of the sectors communications landscape and challenges.

Exposure to digital content creation and channel management, with a willingness to develop further in these areas.

Experience supporting communications campaigns, events, or engagement initiatives.

Basic experience with analytics tools to support reporting and performance tracking.

Awareness of accessibility and inclusivity in content design, with a commitment to continuous improvement.

Experience supporting stakeholder engagement, including responding to queries and coordinating resources.

Ability to assist in the development of toolkits, templates, and guidance materials for internal or external use.

Willingness to support training sessions or workshops, including logistics and materials preparation.

Familiarity with basic design tools (e.g., Canva, Adobe Creative Suite) and formatting tasks using approved templates.

Understanding of audience segmentation and tailoring content to meet diverse needs.

PERSONAL QUALITIES, SKILLS AND ATTRIBUTES

• Communicates clearly and professionally, adapting tone and style to suit different audiences and communication channels.
• Comfortable using a range of digital tools and platforms, with a proactive and curious approach to learning new systems and technologies.
• Brings enthusiasm and creativity to content and communications tasks, with a keen eye for detail and presentation.
• Uses feedback and basic performance data to support continuous improvement and inform day-to-day decisions.
• Builds positive working relationships with colleagues, stakeholders, and member practices, contributing to a collaborative and inclusive team culture.
• Adapts flexibly to changing priorities and emerging issues, showing resilience and a solution-focused mindset.
• Champions inclusive, respectful communication that reflects the One Cares values and supports engagement across all audiences.
• Supports others by sharing knowledge, offering practical help, and contributing to team learning and development.

Job description Job responsibilities Job Description Role title Communications Administrator Vaccination Outreach Location(s) The post will be based at Osprey Court in South Bristol but there may be a requirement to work across the Bristol, North Somerset and South Gloucestershire (BNSSG) area. We have a hybrid working policy which requires staff to work a minimum of 2 days in the office, within general practice or at locations of our system partners.Additional office and / or community based days will be required for at least the first 6 months whilst the service is being established. 3 year fixed with possibility of extension 0.4fte Job Purpose The Communications Administrator will support the delivery of high quality, strategic communications across digital and offline channels for the Vaccination Outreach service. The postholder will provide vital support across content creation, scheduling, reporting, and administrative tasks that contribute to the successful delivery of inclusive, culturally appropriate campaigns and engagement initiatives across the service. This role offers an excellent opportunity for a proactive and detail-oriented individual who is keen to build a career in communications and marketing within a dynamic, purpose-driven organisation. Key responsibilities Provide Content and Channel Support Maintain content calendars and scheduling communications across platforms (e.g., website, social media, newsletters). Draft, edit, and proofread digital and print content, ensuring that format and content is appropriate and inclusive for underserved populations. Ensure alignment of all communications with brand and editorial guidelines. Upload and update website content, ensuring accuracy and accessibility. Coordinate the production of newsletters, social media posts, and offline materials such as brochures and posters in relation to the Service. Monitor and respond to routine communications queries or redirect as appropriate. Administration of Campaigns and Projects Provide administrative support for communications campaigns, including tracking timelines, coordinating approvals, and maintaining documentation. Organise events and workshops, including planning, logistics, invitations, promotional materials, and post-event follow-up. Support the development and distribution of toolkits and resources for the service. Provide Data and Reporting Compile and format performance data from digital platforms (e.g., Google Analytics, social media insights, email metrics). Prepare regular reports on engagement metrics and campaign performance. Maintain databases and mailing lists, ensuring data accuracy and compliance with data protection regulations. Support key partners for the programme Assist in the creation and distribution of practical resources for the programme. Work within a team effectively, sharing work where appropriate, flexing capacity to respond to surge requirements of the service. Help coordinate and support training sessions and workshops on communications topics. Act as a first point of contact for routine queries from stakeholders regarding communications support. This job description is not exhaustive, and the postholder may be required to carry out other reasonable duties or responsibilities as required, in line with the needs of the organisation. PERSON SPECIFICATION QUALIFICATIONS AND EXPERIENCE Essential Experience in communications, marketing, or administrative support roles, ideally within healthcare, public sector, or not-for-profit environments. Strong writing and editing skills, with the ability to produce clear, accurate, and audience appropriate content across formats. Familiarity with digital platforms such as websites (e.g., CMS), social media, and email marketing tools (e.g., Mailchimp or equivalent). Proficiency in Microsoft Office (Word, Excel, PowerPoint) and basic digital tools. Understanding of brand guidelines and editorial principles, with the ability to apply them consistently. Strong organisational skills, with the ability to manage multiple tasks, prioritise effectively, and meet deadlines in a fast-paced environment. Attention to detail and a proactive approach to problem-solving and process improvement. Commitment to inclusivity, accessibility, and user-centred communication. Professional, approachable, and adaptable, with a positive attitude toward change and innovation. Desirable Experience working in or with primary care, NHS organisations, or health and care systems, with an understanding of the sectors communications landscape and challenges. Exposure to digital content creation and channel management, with a willingness to develop further in these areas. Experience supporting communications campaigns, events, or engagement initiatives. Basic experience with analytics tools to support reporting and performance tracking. Awareness of accessibility and inclusivity in content design, with a commitment to continuous improvement. Experience supporting stakeholder engagement, including responding to queries and coordinating resources. Ability to assist in the development of toolkits, templates, and guidance materials for internal or external use. Willingness to support training sessions or workshops, including logistics and materials preparation. Familiarity with basic design tools (e.g., Canva, Adobe Creative Suite) and formatting tasks using approved templates. Understanding of audience segmentation and tailoring content to meet diverse needs. PERSONAL QUALITIES, SKILLS AND ATTRIBUTES Communicates clearly and professionally, adapting tone and style to suit different audiences and communication channels. Comfortable using a range of digital tools and platforms, with a proactive and curious approach to learning new systems and technologies. Brings enthusiasm and creativity to content and communications tasks, with a keen eye for detail and presentation. Uses feedback and basic performance data to support continuous improvement and inform day-to-day decisions. Builds positive working relationships with colleagues, stakeholders, and member practices, contributing to a collaborative and inclusive team culture. Adapts flexibly to changing priorities and emerging issues, showing resilience and a solution-focused mindset. Champions inclusive, respectful communication that reflects the One Cares values and supports engagement across all audiences. Supports others by sharing knowledge, offering practical help, and contributing to team learning and development.

Person Specification

Experience

Essential

• Experience in communications, marketing, or administrative support roles, ideally within healthcare, public sector, or not-for-profit environments.
• Strong writing and editing skills, with the ability to produce clear, accurate, and audience appropriate content across formats.
• Familiarity with digital platforms such as websites (e.g., CMS), social media, and email marketing tools (e.g., Mailchimp or equivalent).
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and basic digital tools.
• Understanding of brand guidelines and editorial principles, with the ability to apply them consistently.
• Strong organisational skills, with the ability to manage multiple tasks, prioritise effectively, and meet deadlines in a fast-paced environment.
• Attention to detail and a proactive approach to problem-solving and process improvement.
• Commitment to inclusivity, accessibility, and user-centred communication.
• Professional, approachable, and adaptable, with a positive attitude toward change and innovation.

Desirable

• Experience working in or with primary care, NHS organisations, or health and care systems, with an understanding of the sectors communications landscape and challenges.
• Exposure to digital content creation and channel management, with a willingness to develop further in these areas.
• Experience supporting communications campaigns, events, or engagement initiatives.
• Basic experience with analytics tools to support reporting and performance tracking.
• Awareness of accessibility and inclusivity in content design, with a commitment to continuous improvement.
• Experience supporting stakeholder engagement, including responding to queries and coordinating resources.
• Ability to assist in the development of toolkits, templates, and guidance materials for internal or external use.
• Willingness to support training sessions or workshops, including logistics and materials preparation.
• Familiarity with basic design tools (e.g., Canva, Adobe Creative Suite) and formatting tasks using approved templates.
• Understanding of audience segmentation and tailoring content to meet diverse needs.

Qualifications

Essential

• No specific qualifications required

Desirable

• No specific qualifications required

Person Specification Experience Essential Experience in communications, marketing, or administrative support roles, ideally within healthcare, public sector, or not-for-profit environments. Strong writing and editing skills, with the ability to produce clear, accurate, and audience appropriate content across formats. Familiarity with digital platforms such as websites (e.g., CMS), social media, and email marketing tools (e.g., Mailchimp or equivalent). Proficiency in Microsoft Office (Word, Excel, PowerPoint) and basic digital tools. Understanding of brand guidelines and editorial principles, with the ability to apply them consistently. Strong organisational skills, with the ability to manage multiple tasks, prioritise effectively, and meet deadlines in a fast-paced environment. Attention to detail and a proactive approach to problem-solving and process improvement. Commitment to inclusivity, accessibility, and user-centred communication. Professional, approachable, and adaptable, with a positive attitude toward change and innovation. Desirable Experience working in or with primary care, NHS organisations, or health and care systems, with an understanding of the sectors communications landscape and challenges. Exposure to digital content creation and channel management, with a willingness to develop further in these areas. Experience supporting communications campaigns, events, or engagement initiatives. Basic experience with analytics tools to support reporting and performance tracking. Awareness of accessibility and inclusivity in content design, with a commitment to continuous improvement. Experience supporting stakeholder engagement, including responding to queries and coordinating resources. Ability to assist in the development of toolkits, templates, and guidance materials for internal or external use. Willingness to support training sessions or workshops, including logistics and materials preparation. Familiarity with basic design tools (e.g., Canva, Adobe Creative Suite) and formatting tasks using approved templates. Understanding of audience segmentation and tailoring content to meet diverse needs. Qualifications Essential No specific qualifications required Desirable No specific qualifications required

Employer details

Employer name

One Care (BNSSG) C.I.C.

Address

Unit 5 Osprey Court

Hawkfield Business Park

Whitchurch

BS14 0BB

United Kingdom

Employer's website

https://onecare.org.uk/ (Opens in a new tab)

Employer details

Employer name

One Care (BNSSG) C.I.C.

Address

Unit 5 Osprey Court

Hawkfield Business Park

Whitchurch

BS14 0BB

United Kingdom

Employer's website

https://onecare.org.uk/ (Opens in a new tab)

Job summary

This role will provide best practice guidance and education to a wide range of stakeholders involved in the Vaccination Outreach Service, supporting safe and effective delivery and helping underserved communities make informed decisions about vaccination.

Working closely with VCSE partners, you will be responsible for the design and delivery of the Vaccination Outreach Service Engagement Strategy, which will include developing culturally appropriate resources and approaches, building trusted long-term relationships and supporting the development of community champions.

You will play an important role in maximising opportunities to reach and engage underserved populations, while working as part of the wider service team. Please note that this post does not hold clinical governance responsibility for the service, which remains with each vaccination delivery partner organisation.

This role will be employed by One Care but seconded into our partner organisation, Sirona Care & Health.

Contract

3 years fixed term

Hours

18.75 hours per week

Salary

£38,768 - £46,684 full-time equivalent

We offer hybrid working, 2 days at Osprey Court, South Bristol, with occasional travel across Bristol, North Somerset and South Gloucestershire (BNSSG)

Please note that we are unable to offer work sponsorship. If you require sponsorship, we kindly request that you dont proceed with your application.

Main duties of the job

Develop and deliver a needs-based programme of vaccination best practice training and education for general practice, Sirona, VCSE organisations and underserved communities.

Work with the Vaccination Outreach Service Manager and wider team to ensure activity is aligned with the services strategic goals and can flex in response to changing demand.

Monitor milestones, KPIs and deliverables, helping to keep plans on track and identifying risks, issues and mitigations early.

Build strong relationships with internal teams, external partners and system stakeholders, supporting effective communication, collaboration and shared problem-solving.

Participate in service meetings, workshops and steering groups, contributing to progress, quality assurance and continuous improvement.

Produce clear reports, dashboards and narrative updates for senior leaders and stakeholders, evaluating outcomes against KPIs and strategic objectives.

Support change management through training, workshops and communications that help new approaches become embedded and sustainable.

Maintain accurate documentation and audit trails, ensuring service activity complies with relevant legislation, policies and standards.

About us

One Care is the general practice (GP) federation for Bristol, North Somerset, and South Gloucestershire (BNSSG) and the representative body for general practice in our health system. We help our member practices and Primary Care Networks (PCNs) run strong, sustainable businesses by providing practical support, cost-savings and expertise across finance, digital, operations, business intelligence, human resources (HR) and communications.

Alongside our support services, we represent general practice through our membership of the BNSSG Integrated Care Board (ICB) and our GP Collaborative Board (GPCB), which provides a forum for general practice to shape system priorities and influence decisions. Our 15 Clinical Leads provide leadership to support integration between general practice, community and acute services.

We also deliver projects and programmes that support innovation, improve ways of working, or solve challenges faced by general practice and their patients. As a Community Interest Company (CIC), we only take on contracts that benefit general practice and surplus income is reinvested into member services and helps keep our subscription fees as low as possible.

Details

Date posted

12 October 2026

Pay scheme

Other

Salary

£38,768 to £46,684 a year Full-time equivalent salary

Contract

Fixed term

Duration

3 years

Working pattern

Part-time, Flexible working

Reference number

B0229-26-0011

Job locations

Unit 5 Osprey Court

Hawkfield Business Park

Whitchurch

BS14 0BB

United Kingdom

Job description

Job responsibilities

Role title

Community & Partner Educator Vaccination Outreach

Location(s)

The post will be based at Osprey Court in South Bristol but there may be a requirement to work across the Bristol, North Somerset and South Gloucestershire (BNSSG) area.

We have a hybrid working policy which requires staff to work a minimum of 2 days in the office, within general practice or at locations of our system partners.Additional office and / or community based days will be required for at least the first 6 months whilst the service is being established.

This role will be employed by One Care but seconded to Sirona.

Job Purpose

To provide best practice guidance and education to a range of stakeholders involved in the Vaccination Outreach Service - to support best practice awareness across clinical delivery and to support uptake of vaccinations across underserved populations, through enabling them to make better informed decisions in regards to vaccination.

To work with the VCSE to develop culturally appropriate resources, build long term relationships and develop community champions.

To support the service as a whole to ensure that opportunities to reach and engage underserved populations are maximised.

To note: this post does not hold clinical governance responsibility for the service. Clinical governance is held within each vaccination delivery partner organisation.

Key responsibilities

Service delivery

Use a structured approach to develop and deliver a needs based schedule of training in regards to vaccination best practice and vaccination education to: general practice, Sirona, VCSE organisations and under served populations.

Work with the Vaccination Outreach Service Manager to ensure alignment of delivery with strategic goals of the service.

Work within a team effectively, sharing work where appropriate, flexing capacity to respond to surge requirements of the service.

Monitor service milestones, KPIs, and deliverables, adjusting plans as needed to maintain momentum.

Proactively identify risks and issues, maintaining a risk register and implementing mitigation strategies.

Ensure quality assurance processes are embedded throughout the service lifecycle.

Collaboration and Stakeholder Engagement

Facilitate cross-functional collaboration, ensuring all stakeholders are informed and involved.

Participate in service meetings, workshops, and steering groups to drive progress and resolve challenges.

Build strong relationships with internal teams, external partners, and system stakeholders.

Reporting and Evaluation

Produce high-quality reports for senior leadership and stakeholders, including dashboards and narrative summaries.

Evaluate service outcomes against KPIs and strategic objectives.

Lead post-service reviews and lessons learned exercises to inform future initiatives.

Change Management

Design and implement change management strategies to support adoption and sustainability.

Deliver training, workshops, and communications to support users and stakeholders.

Monitor change impact and adjust plans to ensure successful embedding of new practices.

Governance and administration

Ensure all service activities comply with relevant legislation, policies and standards

Maintain accurate documentation and audit trails.

PERSON SPECIFICATION

QUALIFICATIONS AND EXPERIENCE

Essential

Experience of working with a wider range of stakeholders to understand need

Experience of designing and delivering training packages to a diverse group of stakeholders

Robust and up to date understanding of vaccination delivery best practice in an outreach setting

Experience of working with the VCSE sector

A working knowledge of underserved populations and some of the barriers to engagement with health care services

At least 2 years demonstrable experience managing services from initiation to closure

Proven ability to manage multiple stakeholders, including senior leaders, clinicians, and external partners

Strong track record in risk management, resource planning, and performance monitoring

Experience using service management software and tools

Desirable

Recognised service management qualification (e.g., PRINCE2, AgilePM, APM)

Experience in budget management and financial reporting

PERSONAL QUALITIES, SKILLS AND ATTRIBUTES

Essential

Ability to identify issues early and develop effective solutions quickly.

Confident in making informed decisions and taking ownership of outcomes.

Able to interpret data and metrics to inform decisions and improve service outcomes.

Ability to work well with others, to promotes teamwork, and foster a positive working environment

Ability to articulate and advocate the value of collaborative working

Positive and proactive attitude towards innovation and change

Strong communication and stakeholder management skills

Capable of working autonomously with minimal supervision

Excellent oral and written communication skills

Excellent interpersonal skills to establish trust and rapport

Ability to present concise and considered information

Resilient, adaptable, and skilled at navigating complex change

Ability to use judgement to solve complex problems

Strong organisational skills and confident in delegating effectively

Demonstrable understanding and commitment to equality, diversity and inclusion

Job description Job responsibilities Role title Community & Partner Educator Vaccination Outreach Location(s) The post will be based at Osprey Court in South Bristol but there may be a requirement to work across the Bristol, North Somerset and South Gloucestershire (BNSSG) area. We have a hybrid working policy which requires staff to work a minimum of 2 days in the office, within general practice or at locations of our system partners.Additional office and / or community based days will be required for at least the first 6 months whilst the service is being established. This role will be employed by One Care but seconded to Sirona. Job Purpose To provide best practice guidance and education to a range of stakeholders involved in the Vaccination Outreach Service - to support best practice awareness across clinical delivery and to support uptake of vaccinations across underserved populations, through enabling them to make better informed decisions in regards to vaccination. To work with the VCSE to develop culturally appropriate resources, build long term relationships and develop community champions. To support the service as a whole to ensure that opportunities to reach and engage underserved populations are maximised. To note: this post does not hold clinical governance responsibility for the service. Clinical governance is held within each vaccination delivery partner organisation. Key responsibilities Service delivery Use a structured approach to develop and deliver a needs based schedule of training in regards to vaccination best practice and vaccination education to: general practice, Sirona, VCSE organisations and under served populations. Work with the Vaccination Outreach Service Manager to ensure alignment of delivery with strategic goals of the service. Work within a team effectively, sharing work where appropriate, flexing capacity to respond to surge requirements of the service. Monitor service milestones, KPIs, and deliverables, adjusting plans as needed to maintain momentum. Proactively identify risks and issues, maintaining a risk register and implementing mitigation strategies. Ensure quality assurance processes are embedded throughout the service lifecycle. Collaboration and Stakeholder Engagement Facilitate cross-functional collaboration, ensuring all stakeholders are informed and involved. Participate in service meetings, workshops, and steering groups to drive progress and resolve challenges. Build strong relationships with internal teams, external partners, and system stakeholders. Reporting and Evaluation Produce high-quality reports for senior leadership and stakeholders, including dashboards and narrative summaries. Evaluate service outcomes against KPIs and strategic objectives. Lead post-service reviews and lessons learned exercises to inform future initiatives. Change Management Design and implement change management strategies to support adoption and sustainability. Deliver training, workshops, and communications to support users and stakeholders. Monitor change impact and adjust plans to ensure successful embedding of new practices. Governance and administration Ensure all service activities comply with relevant legislation, policies and standards Maintain accurate documentation and audit trails.PERSON SPECIFICATION QUALIFICATIONS AND EXPERIENCE Essential Experience of working with a wider range of stakeholders to understand need Experience of designing and delivering training packages to a diverse group of stakeholders Robust and up to date understanding of vaccination delivery best practice in an outreach setting Experience of working with the VCSE sector A working knowledge of underserved populations and some of the barriers to engagement with health care services At least 2 years demonstrable experience managing services from initiation to closure Proven ability to manage multiple stakeholders, including senior leaders, clinicians, and external partners Strong track record in risk management, resource planning, and performance monitoring Experience using service management software and tools Desirable Recognised service management qualification (e.g., PRINCE2, AgilePM, APM) Experience in budget management and financial reporting PERSONAL QUALITIES, SKILLS AND ATTRIBUTES Essential Ability to identify issues early and develop effective solutions quickly. Confident in making informed decisions and taking ownership of outcomes. Able to interpret data and metrics to inform decisions and improve service outcomes. Ability to work well with others, to promotes teamwork, and foster a positive working environment Ability to articulate and advocate the value of collaborative working Positive and proactive attitude towards innovation and change Strong communication and stakeholder management skills Capable of working autonomously with minimal supervision Excellent oral and written communication skills Excellent interpersonal skills to establish trust and rapport Ability to present concise and considered information Resilient, adaptable, and skilled at navigating complex change Ability to use judgement to solve complex problems Strong organisational skills and confident in delegating effectively Demonstrable understanding and commitment to equality, diversity and inclusion

Person Specification

Experience

Essential

• Experience of working with a wider range of stakeholders to understand need
• Experience of designing and delivering training packages to a diverse group of stakeholders
• Experience of working with the VCSE sector
• A working knowledge of underserved populations and some of the barriers to engagement with health care services
• At least 2 years demonstrable experience managing services from initiation to closure
• Proven ability to manage multiple stakeholders, including senior leaders, clinicians, and external partners
• Strong track record in risk management, resource planning, and performance monitoring
• Experience using service management software and tools

Desirable

• Recognised service management qualification (e.g., PRINCE2, AgilePM, APM)
• Has a robust and up-to-date understanding of vaccination delivery best practice in an outreach setting.
• Experience in budget management and financial reporting

Qualifications

Essential

• No specific qualifications required.

Desirable

• No specific qualifications required.

Person Specification Experience Essential Experience of working with a wider range of stakeholders to understand need Experience of designing and delivering training packages to a diverse group of stakeholders Experience of working with the VCSE sector A working knowledge of underserved populations and some of the barriers to engagement with health care services At least 2 years demonstrable experience managing services from initiation to closure Proven ability to manage multiple stakeholders, including senior leaders, clinicians, and external partners Strong track record in risk management, resource planning, and performance monitoring Experience using service management software and tools Desirable Recognised service management qualification (e.g., PRINCE2, AgilePM, APM) Has a robust and up-to-date understanding of vaccination delivery best practice in an outreach setting. Experience in budget management and financial reporting Qualifications Essential No specific qualifications required. Desirable No specific qualifications required.

Employer details

Employer name

One Care (BNSSG) C.I.C.

Address

Unit 5 Osprey Court

Hawkfield Business Park

Whitchurch

BS14 0BB

United Kingdom

Employer's website

https://onecare.org.uk/ (Opens in a new tab)

Employer details

Employer name

One Care (BNSSG) C.I.C.

Address

Unit 5 Osprey Court

Hawkfield Business Park

Whitchurch

BS14 0BB

United Kingdom

Employer's website

https://onecare.org.uk/ (Opens in a new tab)