Job description

Job responsibilities

For more detailed information, please read the job description linked below.

As a Trust we are keen to offer and encourage flexible working opportunities to address health and wellbeing and work-life balance for our employees, this will have a positive impact on the care we provide.

Flexible working is part of a wider commitment to improve the quality and experience of working life and we recognise that it is a key contributor for the recruitment and retention of our employees.

We therefore support and encourage open conversations around a specific working pattern to suit your work-life balance or a multi-role career, if it works for you and works for the role, we'll do our best to make it happen.

Local flexible working arrangements are developed in partnership between the line manager and employee in order to ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues.

We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients.

We strongly value the different perspectives and ideas a diverse workforce brings to deliver better outcomes for our patients. We welcome applications irrespective of peoples age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.

To learn more about Northern Lincolnshire and Goole NHS Foundation Trust, and discover the unique benefits on offer to employees, view our latest videos, plus more, please visit our recruitment website at https://join.humberhealthpartnership.nhs.uk/

In line with the General Data Protection Regulation (GDPR), the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement.

We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers.

Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.

We recognise that candidates may use Artificial Intelligence (AI) tools to support them when preparing their application. Where AI is used, the information provided must remain an accurate and authentic representation of your own skills, knowledge and experience.

AI must not be used to provide false or misleading information or to generate examples that do not reflect your own experience. You should be able to discuss and demonstrate the knowledge, skills and experience included within your application during the recruitment and selection process.

Candidates may be asked to declare whether AI has been used in preparing their application and, where applicable, how it has been used.

Person Specification

Education

Essential

• Relevant degree, or equivalent demonstrable occupation experience. Evidence of continued educational and professional development

Desirable

• Professional Management Qualification or equivalent

Knowledge

Essential

• Experience of complex working environment Experience of staff involvement / participation Evidence of working with senior personnel Activity and data management using a range of computerized software Knowledge of NHS key policy initiatives Computer literate in all Microsoft applications with good keyboard skills Analytical skills involving the comparison of a range of options to resolve issues and move them forward

Desirable

• Change management /Team leadership ability

Communication & Interpersonal Skills

Essential

• Effective problem solving, negotiation and decision making skills Clear and effective communication skills, verbal and written Ability to work on own initiative and prioritise and manage own time Work well with in a team Demonstrates understanding of confidentiality Communicate sensitive information to staff regarding disciplinary, performance and grievance issues, requiring empathy. Facilitate learning of others.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Northern Lincolnshire and Goole NHS Foundation Trust

Address

Trust Wide - DPOW/SGH

Scartho Road

Grimsby

DN33 2BA

United Kingdom

Employer's website

https://www.nlg.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For more detailed information, please read the job description linked below.

As a Trust we are keen to offer and encourage flexible working opportunities to address health and wellbeing and work-life balance for our employees, this will have a positive impact on the care we provide.

Flexible working is part of a wider commitment to improve the quality and experience of working life and we recognise that it is a key contributor for the recruitment and retention of our employees.

We therefore support and encourage open conversations around a specific working pattern to suit your work-life balance or a multi-role career, if it works for you and works for the role, we'll do our best to make it happen.

Local flexible working arrangements are developed in partnership between the line manager and employee in order to ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues.

We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients.

We strongly value the different perspectives and ideas a diverse workforce brings to deliver better outcomes for our patients. We welcome applications irrespective of peoples age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.

To learn more about Northern Lincolnshire and Goole NHS Foundation Trust, and discover the unique benefits on offer to employees, view our latest videos, plus more, please visit our recruitment website at https://join.humberhealthpartnership.nhs.uk/

In line with the General Data Protection Regulation (GDPR), the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement.

We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers.

Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.

We recognise that candidates may use Artificial Intelligence (AI) tools to support them when preparing their application. Where AI is used, the information provided must remain an accurate and authentic representation of your own skills, knowledge and experience.

AI must not be used to provide false or misleading information or to generate examples that do not reflect your own experience. You should be able to discuss and demonstrate the knowledge, skills and experience included within your application during the recruitment and selection process.

Candidates may be asked to declare whether AI has been used in preparing their application and, where applicable, how it has been used.

Person Specification

Education and Qualifications

Essential

• oGood level of General Education
• oNVQ 2 in Administration or willingness to work towards NVQ Level 2

Desirable

• oAttained NVQ 2 in administration
• Keyboard Qualifications / relevant

Occupational Experience

Essential

• oMicrosoft Office qualification
• oPrevious experience of working in a customer services environment

Desirable

• oWorking within a change environment
• oExperience of scheduling / coordinating activities and/or resources
• oTime Management Skills or experience of working with a busy/demanding environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Northern Lincolnshire and Goole NHS Foundation Trust

Address

Sculthorpe General Hospital

Cliff Gardens

Scunthorpe

DN15 7BH

United Kingdom

Employer's website

https://www.nlg.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The post holders specific responsibilities are focused on maintaining high standards of cleanliness for the direct patient environment, clinical equipment and the provision of a quality food service in relation to the ward environment,. Duties include:

• Ensuring that National Patient Safety Agency Cleaning (NPSA) Cleaning Specifications and Publicly Available Specification (PAS) are adhered to by implementing ward cleaning schedules.
• Carrying out spot cleaning (eg floors, toilets) as required ensuring spillages etc are dealt with swiftly and efficiently, utilising the appropriate equipment and cleaning products for each specific task.
• Ensuring that all chemicals are used and stored correctly in accordance with Care of Substances Hazardous to Health (COSHH) procedures.
• Through efficient work procedures ensure minimum disruption within the work area.
• Service of beverages direct to patients, and the preparation and serving of meals including the collection of completed menu cards.
• Cleaning of the ward kitchen, crockery, cutlery, equipment to meet the requirements of Environmental Health, departmental policies and procedures and the operation of dishwashing machines.
• Ensuring a high standard of personal hygiene and practices are maintained in accordance with the Catering Hygiene Policy/Food Handling Policy, and safely using cleaning materials, applying the appropriate mix ratio in line with COSHH.
• Ensuring food and drink spillages are promptly cleared up and patient tables and trays are maintained in a clean and hygienic manner, utilising the appropriate equipment and cleaning products for each task.
• Ensuring the routine flushing of little used outlets (LUO) in Line with the Trust Management of legionella and associated policies
• Ensuring mandatory training is completed within the timeframes specified and to undertake role specific training where the individual does not hold the suitable qualifications for the role or where standards change in line with legislation.
• Demonstrating leadership qualities by guiding and providing support to new or less experienced staff in support of induction of new starters
• Assisting patients/clients during contact ie: whilst working in wards areas where barriers to communication may exist.
• To verbally feedback to their line manager or ward staff any patient comment, positive or negative
• To be responsible for reporting to the appropriate person when requisition or repair and maintenance of equipment is required
• To maintain work records such as fridge temperature checks, food temperature checks, cleaning and flushing of little used outlet records recording results in line with the departmental procedure.
• To participate in audits and surveys as necessary to own area of work recording faults and reporting them to the appropriate person.

For more detailed information, please read the job description linked below.

As a Trust we are keen to offer and encourage flexible working opportunities to address health and wellbeing and work-life balance for our employees, this will have a positive impact on the care we provide.

Flexible working is part of a wider commitment to improve the quality and experience of working life and we recognise that it is a key contributor for the recruitment and retention of our employees.

We therefore support and encourage open conversations around a specific working pattern to suit your work-life balance or a multi-role career, if it works for you and works for the role, we'll do our best to make it happen.

Local flexible working arrangements are developed in partnership between the line manager and employee in order to ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues.

We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients.

We strongly value the different perspectives and ideas a diverse workforce brings to deliver better outcomes for our patients. We welcome applications irrespective of peoples age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.

To learn more about Northern Lincolnshire and Goole NHS Foundation Trust, and discover the unique benefits on offer to employees, view our latest videos, plus more, please visit our recruitment website at https://join.humberhealthpartnership.nhs.uk/

In line with the General Data Protection Regulation (GDPR), the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement.

We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers.

Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.

Person Specification

Education and Qualification

Essential

• oLevel 1 English & Maths or ability to demonstrate effective standard of spoken English and use of mathematics.
• oTo have gained or have previously received food safety awareness training, or willing to undertake a period of induction and on the job training to meet food safety standards required for the post.

Desirable

• Previous experience of cleaning or catering within the NHS

Occupational Experience

Essential

• General experience of cleaning or catering duties

Desirable

• Experience of working with Customers
• Experience of Cleaning
• Experience of Catering

Occupational Experience

Desirable

• Previous experience of cleaning or catering within the NHS

Education an Qualification

Desirable

• To demonstrate a passion to work within the NHS

Occupational Experience

Desirable

• To demonstrate experience of working effectively within a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Northern Lincolnshire and Goole NHS Foundation Trust

Address

DPOW

Grimsby

DN33 2BA

United Kingdom

Employer's website

https://www.nlg.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For more detailed information, please read the job description linked below.

As a Trust we are keen to offer and encourage flexible working opportunities to address health and wellbeing and work-life balance for our employees, this will have a positive impact on the care we provide.

Flexible working is part of a wider commitment to improve the quality and experience of working life and we recognise that it is a key contributor for the recruitment and retention of our employees.

We therefore support and encourage open conversations around a specific working pattern to suit your work-life balance or a multi-role career, if it works for you and works for the role, we'll do our best to make it happen.

Local flexible working arrangements are developed in partnership between the line manager and employee in order to ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues.

We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients.

We strongly value the different perspectives and ideas a diverse workforce brings to deliver better outcomes for our patients. We welcome applications irrespective of peoples age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.

To learn more about Northern Lincolnshire and Goole NHS Foundation Trust, and discover the unique benefits on offer to employees, view our latest videos, plus more, please visit our recruitment website at https://join.humberhealthpartnership.nhs.uk/

In line with the General Data Protection Regulation (GDPR), the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement.

We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers.

Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.

We recognise that candidates may use Artificial Intelligence (AI) tools to support them when preparing their application. Where AI is used, the information provided must remain an accurate and authentic representation of your own skills, knowledge and experience.

AI must not be used to provide false or misleading information or to generate examples that do not reflect your own experience. You should be able to discuss and demonstrate the knowledge, skills and experience included within your application during the recruitment and selection process.

Candidates may be asked to declare whether AI has been used in preparing their application and, where applicable, how it has been used.

Person Specification

Education and Qualification

Essential

• Degree/Diploma in Occupational Therapy
• HCPC Registration

Desirable

• BOAT membership
• Car Driver for Community Worker - Clean full UK driving Licence

Knowledge, Training & Experience

Essential

• Range of Clinical Education Placements
• Evidence of a range of CPD activities

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Northern Lincolnshire and Goole NHS Foundation Trust

Address

Scunthorpe General Hospital

Cliff Gardens

Scunthorpe

DN15 7BH

United Kingdom

Employer's website

https://www.nlg.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For more detailed information, please read the job description linked below.

As a Trust we are keen to offer and encourage flexible working opportunities to address health and wellbeing and work-life balance for our employees, this will have a positive impact on the care we provide.

Flexible working is part of a wider commitment to improve the quality and experience of working life and we recognise that it is a key contributor for the recruitment and retention of our employees.

We therefore support and encourage open conversations around a specific working pattern to suit your work-life balance or a multi-role career, if it works for you and works for the role, we'll do our best to make it happen.

Local flexible working arrangements are developed in partnership between the line manager and employee in order to ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues.

We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients.

We strongly value the different perspectives and ideas a diverse workforce brings to deliver better outcomes for our patients. We welcome applications irrespective of peoples age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.

To learn more about Northern Lincolnshire and Goole NHS Foundation Trust, and discover the unique benefits on offer to employees, view our latest videos, plus more, please visit our recruitment website at https://join.humberhealthpartnership.nhs.uk/

In line with the General Data Protection Regulation (GDPR), the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement.

We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers.

Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.

We recognise that candidates may use Artificial Intelligence (AI) tools to support them when preparing their application. Where AI is used, the information provided must remain an accurate and authentic representation of your own skills, knowledge and experience.

AI must not be used to provide false or misleading information or to generate examples that do not reflect your own experience. You should be able to discuss and demonstrate the knowledge, skills and experience included within your application during the recruitment and selection process.

Candidates may be asked to declare whether AI has been used in preparing their application and, where applicable, how it has been used.

Person Specification

Education and Qualifications

Essential

• oExperience of 'customer service' work and of interacting with customers
• oMust hold a basic food hygiene qualification or be required to complete this within 12 months of commencing role.
• oMust hold HACCAP qualification or be required to complete this within 12 months of commencing this role

Desirable

• oBasic Food Hygiene previous experience working in a catering environment

Occupational Experience

Desirable

• Experience of working in a hospital environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Northern Lincolnshire and Goole NHS Foundation Trust

Address

Scunthorpe General Hospital

Cliff Gardens

Scunthorpe

DN15 7BH

United Kingdom

Employer's website

https://www.nlg.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For more detailed information, please read the job description linked below.

As a Trust we are keen to offer and encourage flexible working opportunities to address health and wellbeing and work-life balance for our employees, this will have a positive impact on the care we provide.

Flexible working is part of a wider commitment to improve the quality and experience of working life and we recognise that it is a key contributor for the recruitment and retention of our employees.

We therefore support and encourage open conversations around a specific working pattern to suit your work-life balance or a multi-role career, if it works for you and works for the role, we'll do our best to make it happen.

Local flexible working arrangements are developed in partnership between the line manager and employee in order to ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues.

We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients.

We strongly value the different perspectives and ideas a diverse workforce brings to deliver better outcomes for our patients. We welcome applications irrespective of peoples age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.

To learn more about Northern Lincolnshire and Goole NHS Foundation Trust, and discover the unique benefits on offer to employees, view our latest videos, plus more, please visit our recruitment website at https://join.humberhealthpartnership.nhs.uk/

In line with the General Data Protection Regulation (GDPR), the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement.

We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers.

Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.

We recognise that candidates may use Artificial Intelligence (AI) tools to support them when preparing their application. Where AI is used, the information provided must remain an accurate and authentic representation of your own skills, knowledge and experience.

AI must not be used to provide false or misleading information or to generate examples that do not reflect your own experience. You should be able to discuss and demonstrate the knowledge, skills and experience included within your application during the recruitment and selection process.

Candidates may be asked to declare whether AI has been used in preparing their application and, where applicable, how it has been used.

Person Specification

Education and Qualifications

Desirable

• Satisfactory level of education - academic or work based education
• IT skills
• Educational course/competencies relevant to the role - Venepuncture

Occupational Experience

Desirable

• Experience of the NHS, caring or people orientated environment
• Experience in Phlebotomy role
• Provides evidence they can work within a team and use initiative
• Experience in a hospital laboratory, using Laboratory computer systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Northern Lincolnshire and Goole NHS Foundation Trust

Address

Scunthorpe CDC (requirement to work cross site at SGH and Goole, as the service dictates)

Lindum Street

Scunthorpe

DN15 7BH

United Kingdom

Employer's website

https://www.nlg.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For more detailed information, please read the job description linked below.

As a Trust we are keen to offer and encourage flexible working opportunities to address health and wellbeing and work-life balance for our employees, this will have a positive impact on the care we provide.

Flexible working is part of a wider commitment to improve the quality and experience of working life and we recognise that it is a key contributor for the recruitment and retention of our employees.

We therefore support and encourage open conversations around a specific working pattern to suit your work-life balance or a multi-role career, if it works for you and works for the role, we'll do our best to make it happen.

Local flexible working arrangements are developed in partnership between the line manager and employee in order to ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues.

We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients.

We strongly value the different perspectives and ideas a diverse workforce brings to deliver better outcomes for our patients. We welcome applications irrespective of peoples age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.

To learn more about Northern Lincolnshire and Goole NHS Foundation Trust, and discover the unique benefits on offer to employees, view our latest videos, plus more, please visit our recruitment website at https://join.humberhealthpartnership.nhs.uk/

In line with the General Data Protection Regulation (GDPR), the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement.

We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers.

Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.

We recognise that candidates may use Artificial Intelligence (AI) tools to support them when preparing their application. Where AI is used, the information provided must remain an accurate and authentic representation of your own skills, knowledge and experience.

AI must not be used to provide false or misleading information or to generate examples that do not reflect your own experience. You should be able to discuss and demonstrate the knowledge, skills and experience included within your application during the recruitment and selection process.

Candidates may be asked to declare whether AI has been used in preparing their application and, where applicable, how it has been used.

Person Specification

Education

Essential

• Basic Numeracy and literacy skills

Desirable

• Driving License

Experience

Desirable

• Experience of the NHS or a caring Environment
• Moving and handling experience
• Driving Experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Northern Lincolnshire and Goole NHS Foundation Trust

Address

Diana Princess of Wales Hospital

Scartho Road

Grimsby

DN33 2BA

United Kingdom

Employer's website

https://www.nlg.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For more detailed information, please read the job description linked below.

As a Trust we are keen to offer and encourage flexible working opportunities to address health and wellbeing and work-life balance for our employees, this will have a positive impact on the care we provide.

Flexible working is part of a wider commitment to improve the quality and experience of working life and we recognise that it is a key contributor for the recruitment and retention of our employees.

We therefore support and encourage open conversations around a specific working pattern to suit your work-life balance or a multi-role career, if it works for you and works for the role, we'll do our best to make it happen.

Local flexible working arrangements are developed in partnership between the line manager and employee in order to ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues.

We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients.

We strongly value the different perspectives and ideas a diverse workforce brings to deliver better outcomes for our patients. We welcome applications irrespective of peoples age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.

To learn more about Northern Lincolnshire and Goole NHS Foundation Trust, and discover the unique benefits on offer to employees, view our latest videos, plus more, please visit our recruitment website at https://join.humberhealthpartnership.nhs.uk/

In line with the General Data Protection Regulation (GDPR), the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement.

We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers.

Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.

We recognise that candidates may use Artificial Intelligence (AI) tools to support them when preparing their application. Where AI is used, the information provided must remain an accurate and authentic representation of your own skills, knowledge and experience.

AI must not be used to provide false or misleading information or to generate examples that do not reflect your own experience. You should be able to discuss and demonstrate the knowledge, skills and experience included within your application during the recruitment and selection process.

Candidates may be asked to declare whether AI has been used in preparing their application and, where applicable, how it has been used.

Person Specification

Education

Essential

• Good level of General Education
• NVQ 2 in Administration or willingness to work towards NVQ Level 2

Desirable

• Attained NVQ 2 in administration
• Keyboard Qualifications / Relevant

Occupational Experience

Essential

• Microsoft Office qualification
• Previous experience of working in a customer services environment

Desirable

• Working within a change environment
• Experience of scheduling / coordinating activities and/or resources
• Time Management Skills or experience of working with a busy/demanding environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Northern Lincolnshire and Goole NHS Foundation Trust

Address

Scunthorpe General Hospital

Cliff Gardens

Scunthorpe

DN15 7BH

United Kingdom

Employer's website

https://www.nlg.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

1. To undertake the role of recovery coordinator for an allocated caseload of service users, organising and participating in the ongoing assessment, planning, delivery and review of care to meet identified physical, mental health, social care and well being needs. This may include:Explaining the role of care coordinator;Developing and reviewing Personal Wellbeing Plans and organising reviews where appropriate.Organising and participating in defined assessment methods/activities;Identifying other resources and signposting/referring service users to support from other 3rd sector/voluntary and community organisations.Completing relevant paper and electronic documentation in line with the care coordinator role, such as completing Rio progress notes, Safety Assessments and sending letters to the service user and GP when there is a change in care pathway e.g. MOAT ending, or a piece of defined work starting. 2. Planning and undertaking defined interventions and treatments to enable the individual to meet and develop their wellbeing needs in line with the PWP. This might include;Preparing for and facilitating wellbeing groups such as an art group, Coping with Hope group, Nature Connections group or sleep sessions.Therapeutic activities to improve coping skills e.g. anger, anxiety, stress management, grounding or relaxation.Therapeutic activities to improve physical health such as exercise programmes, diet or nutrition planning.3. Planning and undertaking activities to enable the individual to meet and develop their daily living skills, to increase confidence and independence in line with agreed PWPs. This might include helping individuals to:Access appropriate and safe housing or make a request to remain living in the BNSSG area.Complete forms or letters e.g. around housing benefits, employment or education, particularly after LTR confirmed. Understand how to access health care.The role will include providing:Emotional support, focusing on motivation and encouragement;Information and advice around maintaining good physical health and diet;Information on rights under the Mental Health Act;Signing-posting to support around Immigration.4. Effectively build hope by developing relationships that acknowledge the personal journey of each person. Helping to focus on a persons strengths and aspirations to allow the creation of meaningful PWPs.5. To communicate effectively with a wide range of people in order to build and sustain effective and positive relationships with individuals, and carers, team members and other agencies. This will include working with translation and interpreting services.6. To work collaboratively with service users and their carers to understand and manage their mental health needs in line with their PWP. Discussions should include planning for a periodswhen a persons mental health may be deteriorating - this may involve working with Safeguarding.7. Where indicated to undertake specific activities and interventions in the support of carers including engagement and involvement, assessment and provision of support or services.8. Organise and participate in the development of risk assessments and crisis management plans.Making sure that when trigger points are reached these are reported appropriately to a registered practitioner within the service, and that immediate or direct action is taken in line with Safety plans.9. Respond to the needs of individuals with sensitivity with regards to their age, culture, race, gender, ethnicity, social class or disability, modifying behaviour to optimise the helping relationship.10. Promote the rights of individuals by recognising differences and acting in accordance with the relevant legislation, recognising and reporting discriminatory behaviour, and taking appropriate action.11. To be responsible for maintaining own caseload on a day-to-day basis, ensuring that time is prioritised effectively and using supervision to manage caseload and help to prioritise workload. 12. Contribute to the protection of individuals from abuse and harm in line with local safeguarding policies and procedures, by recognising and reporting any signs that may indicate an individual is at risk of neglect or harm to themselves, or at risk from others, and by participating inprocesses with other agencies to keep the individual safe.13. Develop own knowledge and practice, and contribute to the development of others, making use of available feedback, supervision and appraisal to identify appropriate areas of development for this work role, taking responsibility for accessing identified learning and training opportunities.14. Monitor and maintain health, safety and security of self and others, taking appropriate action where required.15. Maintain accurate, confidential records of patient activity by noting these in RIO progress notes. Communicate effectively with colleagues in other services around any changes in care e.g. joining and leaving a MOAT group, starting a specific intervention or being discharged.16. Report and record activity as agreed and within agreed timeframes.

Person Specification

Qualifications/Experience/Skills

Essential

• NVQ Level 3 completed in a mental health setting or City & Guilds Certificate in Community Mental Health, or able to demonstrate an equivalent and relevant level of knowledge and experience of working in any health, social care, or any related voluntary organisation setting.
• Able to demonstrate some awareness of theories underpinning health and social care.
• Able to articulate a clear knowledge of policy and legislative frameworks within which mental health services are delivered including a person's rights under the MHA, CPA Mental Capacity Act.
• Demonstrates a good understanding of recovery principles and the role of secondary mental health services in the delivery of care
• Should have the ability to form and sustain a working relationship with service users and carers, demonstrating an understanding of when a more assertive approach might be needed.
• Demonstrate well-developed listening skills and effective verbal communication skills, such as being able to engage appropriately with service users, carers, colleagues, statutory and voluntary agencies, both face to face and by telephone.

Desirable

• Experience of mental health services, as a user, carer, volunteer or worker.
• Experience of the asylum system.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Gloucester House, Southmead Hospital

Westbury-on-Trym, Bristol

Bristol

BS10 5NB

United Kingdom

Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

Communication and Working Relationships:

To communicate in a skilled and respectful manner with clients, families and carers who may have specific difficulties in understanding and/or communicating and who may be distressed/present with complex behaviour.

To participate in clinical and core group meetings and to work collaboratively with other colleagues in the multi-disciplinary team.

To maintain appropriate professional boundaries whilst recognising abilities and limitations of own competence.

To communicate complex and sensitive condition related information concerning the assessment, treatment and risk factors in relation to a range of mental and physical health difficulties.

To always establish and maintain clear and professional relationships with others.

To liaise and work collaboratively with a range of other professionals in statutory and non-statutory organisations agencies.

Provide a high standard of written and verbal communication that is clear and in line with Trust documentation standards.

Analysis and Judgement:

Recognise own clinical competencies, knowledge base and experience, and ensure that you practice within this, acting as a positive role model, and seek support as required.

To make informed and well-reasoned decisions, recognising when to seek further advice from a registered practitioner.

Undertake observation, data gathering and risk assessments to determine the appropriate course of action, which has taken into consideration a range of possible options. Where necessary, ensure that consultation with senior colleagues is undertaken.

Recognise and take action to deal with any situations which may provide a conflict of interest.

Planning and organisation:

To organise, plan and prioritise own workload under guidance of a registered practitioner.

To provide evidence-based advice, guidance and consultancy to service users, family members, carers and professionals within standard protocols.

Planning, co-ordination and review of services including active reviews and reviews of placements as delegated by other registered practitioners.

Organise clinical meetings and ensure that interventions/services are planned in an integrated and co-ordinated manner to best support the service users/carers, this may include liaison with external agencies.

Patient/Client Care, Treatment and Therapy:

To always promote and uphold the privacy, dignity, rights, health and wellbeing of service users and their care givers including adherence to the Mental Capacity Act code of practice.

Deliver specific care packages including assessing, planning, intervention and evaluation according to the Trusts standard protocols and maintain accountability for own actions within the delivery of this care.

To comply with Trust policies and procedures and the Code of Conduct for Health Care Support Workers and Adult Social Care Workers in England.

To implement a range of assessments and interventions relevant to people with learning disabilities and autistic people, consistent with a strength based, recovery approach and positive behaviour support planning to enable the individual and their Carers to be held central to their care and their involvement proactively encouraged.

To support and advocate for patients enabling their active contribution to the Your Team Your Conversation Your Plan approach.

Provide evidence based clinical advice in relation to the individuals in the care of the team.

Ensure that appropriate action is taken for safeguarding adults and children under the guidance of a registered practitioner.

Under the direction of and upon successful completion of any required additional training, can assist (in accordance with NMC delegated authority guidance) a registered nurse to ensure that recommended physical health and other monitoring requirements of mental health medication (in line with relevant trust policy, standards and guidelines) is completed, recorded and if necessary escalated for further action.

Under the direction of and upon successful completion of any required additional training, can assist (in accordance with NMC delegated authority guidance) a registered nurse and/or the individual in the administration of certain topical and oral medicines as per an individuals care and treatment plan e.g. creams, eye drops, inhalers, assist in observing successful administration of medicines being administered covertly.

Maintain up to date clinical records in a timely and accurate manner in accordance with Trust policy.

Policy Implementation:

To follow Trust policy guidance in relation to your team and role and to comment on proposed policy changes and service developments.

Actively embrace change, respond positively to new priorities and challenges and look for opportunities for service development and improvement.

To contribute to service development activities as required by line management to improve the quality of care offered by the team.

To contribute to any relevant Research and Development activities as undertaken within the team.

Finance, Equipment and Resources:

Responsible for the safe use of any relevant equipment/resources in line with Trust Policy.

Responsibility for the handling of monies, medication and individuals valuables if deemed necessary under the indirect supervision of a registered practitioner.

Responsible for the ordering of supplies/equipment as necessary under the indirect supervision of a registered practitioner.

For more details please see attached Job Description.

Person Specification

Education and Qualification

Essential

• GCSE in Math's and English (Grade C or above) or Level 2 Key Skills/Functional Skills in Math's and English.
• Level 3 QCF in Health and Social Care or equivalent qualification.

Desirable

• Foundation Degree in Health and Social Care or qualification to diploma level or equivalent.

Experience and Knowledge

Essential

• Knowledge and experience of learning disabilities and good practice in terms of supporting and working with people with Learning Disabilities and or autism and their Carers.
• Knowledge and experience of a range of Mental Health presentations and associated medications for people with a Learning Disability and or autism.
• Previous experience working with patients with Learning Disabilities and or autism that present with complex behaviours used to communicate their distress.
• Basic IT skills.

Desirable

• Experience working with patients with autism and mental health diagnoses.
• Awareness of the Code of conduct for Health Care Support Workers /Adult Social Care Workers in England.

Skills and Abilities

Essential

• Excellent verbal, nonverbal and written communication skills.
• Able to work in a team effectively and collaboratively.
• Organisation and time management skills.
• Able to travel and work across the area covered by the trust as requested by Line Manager.
• Access to transport

Desirable

• Ability to use a variety of Communication systems.

Other

Essential

• Empathy for individuals who have experienced mental health problems and ability to cope with behaviour which may be challenging at times.
• Ability to accept and use supervision appropriately and effectively.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Blackberry Hill Hospital

Manor Road

Bristol

BS16 2EW

United Kingdom

Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

*INTERVIEWS WILL BE HELD ON TUESDAY 13 OCTOBER 2026*

Job Summary

The Pharmacy Technician will be an integral member of the Jurassic Coast Primary Care Network pharmacy team, supporting the safe, effective and efficient use of medicines across our member practices.

Working under the supervision of the Lead Clinical Pharmacist, the postholder will undertake a combination of patient-facing, clinical, technical and administrative duties. They will work closely with pharmacists, GPs, practice teams, community pharmacies, care providers and other healthcare professionals to improve medicines safety and patient outcomes.

Main Responsibilities

• Undertake patient-facing and patient-supporting work to help patients understand and use their medicines effectively.
• Use shared decision-making and consultation skills to support patients with their medication.
• Complete medicines reconciliation for patients following hospital discharge or transfer between care settings.
• Support medication reviews, including reviews for patients who are newly admitted to care homes.
• Create medication reminder charts and other resources to support patients with taking their medicines safely.
• Carry out medication safety audits and support the monitoring of patients prescribed high-risk medicines.
• Provide appropriate lifestyle and public health advice within the postholders level of competence.
• Support pharmacists and the wider multidisciplinary team with prescribing information, medicine availability and medicines-related queries.
• Participate in shared care arrangements and liaise with specialist pharmacists when supporting patients with complex needs.
• Contribute to antimicrobial stewardship work to help reduce inappropriate antibiotic prescribing.
• Support medicines management incentive schemes, national prescribing policies, enhanced services and Quality and Outcomes Framework activity.
• Participate in clinical audits and quality improvement work, including audits relating to antibiotic use and medication safety.

Medicines management and prescribing systems

• Work with the multidisciplinary team to improve medication ordering and return processes and help reduce medicines waste.
• Support practice reception and administrative teams to appropriately triage routine prescription requests, enabling pharmacists and GPs to focus on more complex clinical queries.
• Support the effective use of electronic prescriptions, repeat prescribing systems and the Electronic Prescription Service.
• Help ensure that monitoring for high-risk medicines is completed safely and within appropriate timescales.
• Provide training and support to practice staff on safe medicines handling and medicines optimisation processes.
• Develop and maintain effective working relationships with pharmacy technicians, pharmacists and other professionals across primary care, community pharmacy, secondary care and social care.

Working arrangements

• The postholder will be expected to plan and manage their own workload, working independently within agreed procedures and appropriate clinical supervision.
• The role will involve working across the PCNs member practices: Ammonite Health Partnership, Barton House Medical Practice and Lyme Bay Medical Centre.
• Independent travel between PCN sites and attendance at meetings hosted by other organisations will be required. Hot desking may be necessary depending on room availability.

General Responsibilities

• Maintain patient confidentiality and comply with all relevant information governance and data protection requirements.
• Follow the health and safety, incident reporting, safeguarding, equality and diversity policies of the PCN and its member practices.
• Treat patients, colleagues and visitors with dignity and respect.
• Take responsibility for continuing professional development and keeping knowledge of medicines management, primary care pharmacy and relevant guidance up to date.
• Undertake any other duties appropriate to the role that support the effective operation and development of the PCN pharmacy service.

Person Specification

Qualifications

Essential

• Registered Pharmacy Technician with the General Pharmaceutical Council (GPhC)

Desirable

• Enrolled in, undertaking, or qualified from an approved training pathway such as: Primary Care Pharmacy Educational Pathway (PCPEP), Medicines Optimisation in Care Homes (MOCH), Courses approved by the Association of Pharmacy Technicians UK (APTUK) or other approved pathways aligned with the UK-wide APTUK/PCPA National Competency Framework

Experience

Essential

• Demonstrated competency in delivering patient-facing and supporting roles within primary care or similar settings
• Proficiency in medicines optimisation tasks, including medication reviews, reconciliation, and techniques for effective medicine use
• Understanding of clinical protocols, shared care frameworks, and antimicrobial stewardship
• Proven experience in medicines management, clinical audits, and contributing to quality improvement measures within healthcare frameworks (e.g., QOF)

Desirable

• Experience in working with multi-disciplinary teams within primary care, including knowledge of the Electronic Prescription Service (EPS)
• Experience in providing public health and lifestyle advice, especially to reduce local health inequalities

Skills and Knowledge

Essential

• Strong clinical and technical skills in medicines management
• Effective communication skills with patients and the ability to engage in shared decision-making
• Ability to work autonomously within clinical supervision and contribute actively to a healthcare team
• Leadership skills to support medicines optimisation systems and train other staff members in safe handling and efficient use of medicines
• Commitment to continuous professional development and staying updated with relevant policies and best practices in primary care pharmacy

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Jurassic Coast Primary Care Network

Address

West Allington

Bridport

Dorset

DT6 5BN

United Kingdom

Employer's website

https://www.jurassiccoastpcn.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Liaise with a wide range of stakeholders, both internal to the organisation and external, including:

Medical Staff.

Multidisciplinary Teams (outreach or Inpatient).

Services Users and Carers.

Health and Social Care teams.

Third sector/voluntary agencies.

Community groups and local authority provision.

Other statutory agencies e.g. Police, Ministry of Justice etc.

Excellent communication skills, written and verbal, with a wide range of people, including outside agencies, sometimes requiring tact and persuasive skills where there may be barriers to understanding or agreement.

Exchange verbal and written information with patients, staff and carers relating to appointments, admissions and meetings etc.

Provide and receive routine and complicated information, including dealing with enquiries from external stakeholders and the public. This may include sensitive information.

Work within a multi-disciplinary environment ensuring that communication with appropriate team members is effective.

To receive and open mail (paper and electronic as necessary) and distribute/despatch accordingly ensuring appropriate action is taken with high priority items.

To manage both telephone and face to face contacts with distressed service users in a supportive and empathetic manner.

Exercise judgement when dealing with patient inquires, analyse and resolve non-clinical patient problems including resolving conflicting diary appointments or schedules, clinics, meetings, tribunals etc.

Manage the organisation of key meetings including business meetings and conferences, grievance hearings etc. and compile and prepare agendas and supporting papers for meetings.

Type patient reports/correspondence/e-mails as required, deal with telephone/face to face enquiries from patients. Input accurate and up to date patient data onto the RiO system.

Interpret and advise on data and office management functions and implement relevant procedures.

Consider line management issues and decide on a course of action to be taken.

Day to Day line management of Clinical Services Administrators as required:

Carry out supervision sessions on a monthly basis.

Undertake appraisals.

Provide immediate guidance and assistance in problem solving.

Agree/monitor absences in regard to annual leave, flexi time, sickness.

Workload management.

Prepare and present reports and a range of complex information in a range of formats including the production of scorecards, KPIs, performance reports and ad-hoc reports.

Ensure that appropriate systems are developed and maintained to prompt bring forward information or follow-up that is required for appointments, meetings and projects etc. and for outstanding work that has been requested by a certain deadline.

Take and distribute formal minutes as necessary.

Authorised signatory for small payments, timesheets.

Set up and manage effective office.

Management/filing systems to support the service delivery.

May need to arrange rotas/staff cover.

Plans own workload to ensure that weekly, monthly, quarterly and annual tasks are met.

Prioritise workload with particular consideration to issues arising and responding to shifting priorities appropriately.

Assist patients during incidental contact, to provide non-clinical advice or information to patients/relatives or carers.

See Job Description for full details

Person Specification

qualification

Essential

• NVQ 3 in Team Leader/Supervisor or similar relevant qualification or Equivalent competence acquired by experience and willingness to undertake NVQ 3 Team Leader/Supervisor qualification under the Trust Apprenticeship Scheme

experince and knowledge

Essential

• Knowledge of the full range of routine and non-routine admin and secretarial procedures
• Excellent computer and IT skills to enable the production of reports and spread sheets.
• Experience of using specialist Intermediate theoretical knowledge of admin terminology and organisational procedures to enable problem solving etc.

Desirable

• Administration experience in a health/social care setting

Skills

Essential

• Excellent communications skills, both verbal and written
• Ability to take and convey clear messages
• Ability to prioritise and work to conflicting demands

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Barton Hill

43 Ducie Road

Bristol

BS5 0AX

United Kingdom

Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

Liaise with a wide range of stakeholders, both internal to the organisation and external, including:

Medical Staff

Multidisciplinary Teams (Community or Inpatient)

Services Users and Carers

Health and Social Care teams

Third sector/voluntary agencies

Community groups and local authority provision

Other statutory agencies e.g. Police, Ministry of Justice etc.

Providing Secretarial support to named Medical Staff/management team.

Meet and greet patients and professionals whilst working on reception

Utilise written and verbal communication skills to connect with a wide range of people, including outside agencies, requiring tact and persuasive skills where there may be barriers to understanding or agreement.

Exchange verbal and written information with patients, staff and carers relating to appointments, admissions and meetings etc.

Provide and receive routine and complicated information, including dealing with enquiries from external stakeholders and the public. The provision of and updating of patient notes, collation of information for transfer of care etc. This may include sensitive information.

Work within a multi-disciplinary environment ensuring that communication with appropriate team members is effective. Facilitating the administration processes for Team meetings etc.

To receive and open mail (paper and electronic as necessary) and distribute/despatch accordingly ensuring appropriate action is taken with high priority items.

To manage both telephone and face to face contacts with distressed service users in a supportive and empathetic manner.

Exercise judgement when dealing with patient enquiries, analyse and resolve non-clinical patient problems including resolving conflicting diary appointments or schedules, clinics, meetings, tribunals etc. Escalating issues to the Lead Clinical Services Administrator as appropriate.

Arrange meetings and appointments for members of the team, negotiating diary conflicts and competing priorities as appropriate. Including the scheduling of

Consultant Clinic Appointments

Tribunals

Room Bookings

Other bookings as required

Type patient reports/correspondence/e-mails as required, deal with telephone/face to face enquiries from patients. Input accurate and up to date patient data onto the IAPTUS system.

Supporting the induction of new staff members as required.

Produce confidential correspondence and reports on a frequent basis.

Maintain efficient and effective electronic filing system/, Internet, Intranet, patient records to access and extract information as needed.

Take and distribute formal minutes as necessary.

Clerical duties including photocopying and scanning.

Undertake surveys or audits as necessary to own work. May be asked to contribute to audit and research projects within the service to inform service development and standards

Provide cover for colleagues when and where necessary.

Plans own workload to ensure that weekly, monthly, quarterly and annual tasks are met.

Prioritise workload with particular consideration to issues arising and responding to shifting priorities appropriately.

Assist patients during incidental contact, to provide non-clinical advice or information to patients/relatives or carers.

Other tasks which are commensurate with the broad purpose and banding of the post.

See Job Description for full details

Person Specification

Application Form

Essential

• Demonstrate clear understanding of principles of confidentiality
• Ability to work well in a team
• NHS administrative experience
• Good IT skills Word, Excel, PowerPoint, Internet,
• RSA 3 Word Processing (or equivalent level of expertise) NVQ3/QCF in administration or equivalent level of knowledge and experience
• Knowledge of routine and non-routine administrative procedures acquired through qualification or experience Experience of working as part of a team Experience of general office routine and filing systems
• Excellent communication skills, both verbal and written Ability to take and convey clear messages Ability to work under some pressure Ability to work without direct supervision Plan and prioritise own workload Advanced Typing skills
• Empathy for individuals who have experienced mental health problems and ability to cope with behaviour which may be challenging at times.

Desirable

• Experience of working in health or social care setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

CAMHS North Bristol CAMHS

Woodland View, Thornfield Road, Brentry, BS10 6NB

Bristol

BS10 6NB

United Kingdom

Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

Please see the attached detailed job description and person specification in the documents section of this vacancy.

Person Specification

essential

Essential

• Essential criteria Maximum score 8 Post-graduate doctoral level training in applied Psychology (or its equivalent) as accredited by the BPS Post-doctoral training in one or more additional specialised areas of psychological practice HCPC registration as An Applied Psychologist with Chartered Status Trained in clinical supervision and the supervision of doctoral trainees Evidence of continuing professional development Working as a qualified applied psychologist within a Mental Health service including a wide variety of client groups, across the whole life course and a range of clinical severity across a range of care settings Knowledge of evidence based practice relevant to the role of working with people's complex mental health difficulties Risk assessment and risk management

Desirable

• Registration with BPS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Black Country Healthcare NHS Foundation Trust

Address

trust wide

Black Country

WV1 1SH

United Kingdom

Employer's website

https://www.blackcountryhealthcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The following are the core responsibilities of the HR Coordinator. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels.

The HR Coordinator supports in the following areas:

• Support the Executive Team and Team Leads/Managers by operating robust and efficient recruitment drives; posting and managing vacancy adverts, liaising with candidates, arranging interviews etc.
• Screen candidates in line with UK and NHS standards.
• Process all pre-employment checks, including background and reference checks.
• Assist with the creation of employment documents for new starters and current employees, in line with employment and UK law.
• Liaise with Team Leads/Managers to organise effective and appropriate induction programmes.
• Welcome new starters in person and ensure all required paperwork is signed on first day.
• Update HR trackers such as maternity, paternity, right to work, probation, performance, reviews and appraisals.
• Keep the HR system up to date and manage the employee life cycle, including leaver checklists.
• Oversee the shared HR email account and manage queries/submissions.
• Prepare electronic HR files, ensuring all appropriate documents are saved and named as per protocol.
• Monthly reporting of NWRS data, ensuring it is accurate and met within the requested deadline.
• Running and reviewing HR reports such as annual leave and sickness, liaising with the Executive Team for HR and Finance as necessary.
• Support with HR projects such as performance management, EDI and Wellbeing.
• Produce HR correspondence for recruitment, performance management and confirmation of employee changes.
• Assist with identifying key changes and improvements within HR processes and procedures, whilst gaining wider understanding of key polices.
• Apply introductory level employment law to advice and queries.

Person Specification

Personal Qualities

Essential

• Polite and confident
• Flexible and cooperative
• Motivated
• Forward thinker
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to use initiative and judgement
• Ability to work under pressure

Qualifications

Essential

• Educated to GCSE level or equivalent
• GCSE Mathematics & English (C / 4 or above)
• CIPD Level 3

Desirable

• CIPD Level 5

Experience

Essential

• Experience of working with the general public
• Experience of administrative duties
• Experience in HR and/or Recruitment roles
• Familiarity with hiring practices and stages

Desirable

• Experience of working in a health care setting

Skills

Essential

• Excellent communication skills (written and oral)
• Clear, polite telephone manner
• Strong organisational and time management skills
• Great attention to detail
• Ability to work as a team member and autonomously
• Basic knowledge of employment law
• Ability to follow policy and procedure
• Strong IT skills
• Knowledge of the latest Microsoft Office suite (Excel, Word, Outlook, Powerpoint)

Desirable

• EMIS user skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Adur Health Partnership

Address

Northbourne Medical Centre

193A Upper Shoreham Road

SHOREHAM-BY-SEA

West Sussex

BN43 6BT

United Kingdom

Employer's website

https://www.adurhealthpartnership.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

To support qualified clinicians in the delivery of Positive Behavioural Support (PBS) and other psychologically informed interventions.

To implement intervention programmes designed by qualified clinicians in educational, home and community settings.

To observe and record behaviours, environmental factors and intervention outcomes using agreed recording systems.

To assist in the collection of information to support psychological and behavioural assessments.

To administer questionnaires and collect outcome data under the direction of qualified clinicians.

To support service users, families and carers to implement agreed strategies developed by qualified clinicians.

To assist with preparing materials and resources for assessments and intervention sessions.

To maintain accurate, timely and contemporaneous clinical records.

To promptly communicate relevant information and concerns to supervising clinicians.

To identify and report risks, safeguarding concerns or deterioration in a child or young person's presentation in accordance with Trust policies.

To participate in multidisciplinary meetings as required and contribute factual observational information.

Please see Job Description for full details

Person Specification

Qualifications

Essential

• Honours Psychology Degree (2:1 or First)
• Eligibility for Graduate Membership of BPS

Desirable

• Experience of practice based research
• Training in ACT/DNA-V/PBS/ABA programmes

Experience

Essential

• Experience of working with autistic children/young person
• Experience of delivering assessment and intervention programmes for children/YP
• Experience of working with children/YP complex need and challenging behaviour

Desirable

• Experience of delivering ACT/DNA-V/PBS/ABAprogrammes
• Understanding and experience of using positive behavioural support framwork

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Woodland View

Thornfield Road, Brentry, Bristol,

Bristol

BS10 6NB

United Kingdom

Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

The post holder will be required to work across a variety of settings (e.g. family homes, educational settings and respite units) to support children and young people and their families ensuring that they receive structured support. During The Pandemic, the role requires a mixture of working from home, along with some office working and direct working with young people in a variety of environments they access. Resources to support remote working are provided, such as laptop and mobile phone.

We are looking for a support worker who has a passion and experience for working with young people with additional and complex emotional, behavioural and mental health needs. A kind, caring, compassionate and patient approach is essential, along with having creative and adaptable mindset are key to meet the varying needs of our service users. You will be required to travel around the county to carry out direct work, so the ability to travel is essential.

We strive towards a gold standard practice, through the use of National Institute for Clinical Excellence (NICE) with particular aim of following positive behaviour support (PBS) practice to support young people who present with autism and Moderate to profound learning disabilities and behaviours which challenge. You can find more information about our service in our service leaflet attached to this advert.

For further details around the role responsibilities and personal requirements, please see job description and person specification.

Person Specification

Essential knowledge, skills and experience

Essential

• Good standard of education GCSE or equivalent
• NVQ3 in direct care/child care or equivalent levels of experience
• Basic IT skills including being confident creating visual support aids
• Significant experience of working professionally with children and/or learning disabilities
• Excellent communication skills including face to face, telephone and written communication
• Experience working in a multidisciplinary team
• Awareness of Child Protection policies and procedures

Desirable

• Mobile for travel to meet requirements of post
• Demonstrate an enthusiastic, flexible and creative approach to work
• Be passionate about service user involvement

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Woodland View

Thornfield Road, Brentry

Bristol

BS106NB

United Kingdom

Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

• Support the HR team in delivering a comprehensive HR service across the organisation.
• Work with managers to develop and implement a staff bank for medical and administrative staffing.
• Maintain and update employee records, ensuring compliance with employment legislation and internal policies.
• Support HR compliance processes, including right-to-work checks, DBS checks, and reference requests.
• Assist in the administration of HR policies and procedures, ensuring consistency and accuracy.
• Provide initial HR support to employees and managers, responding to general queries.
• Support payroll administration by ensuring accurate recording of employee data.
• Assist with the coordination of training and development initiatives for staff.
• Participate in HR projects, such as employee engagement initiatives and policy updates

Person Specification

Qualifications

Essential

• GCSE grade A to C in English and Maths

Skills

Essential

• Enthusiastic and passionate about a career in Human Resources.
• A proactive approach with a willingness to learn and develop.
• Ability to work independently as well as collaboratively within a team.
• Good communication and interpersonal skills

Desirable

• Strong organisational and administrative skills with attention to detail.

Experience

Essential

• An understanding of the HR field and an interest in career progression in HR
• Experience handling confidential information or working in a professional environment
• A willingness to learn and develop HR knowledge and skills through on-the-job training and a CIPD Level 3 qualification.

Desirable

• Any previous administrative experience (e.g., office support, customer service) is beneficial but not essential.