Job description

Job responsibilities

Key Responsibilities

Applications for funding

Support OUH Trust staff in applying for charitable funding, including coordinating requests for funding on a weekly and monthly basis.

Process, monitor and track applications for funding, ensuring records are regularly updated to provide reports to ensure charity and donors are kept informed.

Prepare monthly funding round up report to share with the wider charity team.

Work with the wider charity team on improving systems and processes to better capture and process grant requests

Monitoring and Measuring our Impact

Work closely with the Media and Communications team to ensure suitable charity branding for approved projects to ensure ongoing visibility of the charity. This will include capturingimpact stories for use in social media and other publications.

Work closely with the Corporate Fundraising team to provide regular programme updates on new and existing areas for funding.

In conjunction with Head of Programme, capture and track expenditure plans for legacies, including working closely with the legacy officer and communications to provide updates tosupport effective legacy marketing

Support the Hospital Engagement Team by working from the Charity Hub

Programme Reporting and Database

Contribute to the administration and ongoing development of grant management systems including generating regular reports for use by the charity team.

Provide timely tracking reports to ensure funding requests and projects are captured and monitored effectively

Any other duties as required to ensure the smooth running of Oxford Hospitals Charity commensurate with the role

Person Specification

Experience

Essential

• Strong interpersonal skills, enabling confident engagement with a diverse range of stakeholders.
• Demonstrable ability to work flexibly and calmly under pressure.
• Strong ability to work independently and collaboratively as part of a team, effectively managing a broad workload.
• Proficiency in handling a busy schedule with multiple demands on time.
• Proven IT skills including a good working knowledge of Microsoft Office and experience of working with databases.

Desirable

• NHS or charity experience.
• Willingness to work across multiple sites.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Oxford Hospitals Charity

Address

The Wood Centre For Innovation

Stansfeld Park, Quarry Road

Headington

OXFORD

OX3 8SB

United Kingdom

Employer's website

https://www.hospitalcharity.co.uk (Opens in a new tab)

Job description

Job responsibilities

Key Responsibilities

Hospital Engagement

• In conjunction with the Hospitals Engagement Manager, assist with the running of the charity hub and desks in our hospitals, including this includes working closely with the Voluntary Services team to ensure a rota is established, charity hubs are well-stocked with charity literature and merchandise and reorder when necessary.

• Lead the relationship with OUH Voluntary Services to ensure that all volunteers that work with the charity have a great experience, understand their role in delivering charity projects and are kept up to date with key charity events, updates, and literature.

• Track and capture feedback from patients and visitors about ways in which they can support the charity, including sharing key information.

• Coordinate the delivery and restocking of dried food items and comfort packs to family areas and wards, ensuring timely distribution and maintaining accurate stock levels in collaboration with hospital staff and volunteers.

• Assist with the preparation and delivery of the comfort trolley programme, providing wellbeing items and refreshments to patients on wards, while engaging with them in a friendly and supportive manner.

• Working closely with Programme team, respond to initial requests from hospital staff for support and guidance on how to apply for charitable funding.

• Support the Hospital Engagement Manager and wider charity team at events, roadshows, celebration days and occasions, this includes providing hands-on support for our hospital teams.

• Collaborate with onsite providers, charities, and other onsite services to tell them about the work of the charity and look for opportunities to work together.

Fundraising and brand visibility

• Meet and engage with supporters at the charity desks, process donations and provide gold standard supporter care.

• Support our NHS Colleagues with any donation enquiries and advise on best practice.

• Support the NHS cashiers in receiving any donations for the charity, ensuring they have the information they need to do so.

• Coordinate the emptying and banking of the hospital donation boxes.

• Working closely with the fundraising team, proactively identify ways to drive and improve ways for patients to support their local hospital.

• Support the fundraising team with cheque presentations, impact stories and photos.

• With the Communications and Marketing Team, ensure that the charity branding throughout the hospital is kept up to date.

Person Specification

Experience

Essential

• Strong interpersonal skills, enabling confident engagement with a diverse range of stakeholders.
• Demonstrated ability to work flexibly and calmly under pressure.
• Strong ability to work independently and collaboratively as part of a team, effectively managing a broad workload.
• Proficiency in handling a busy schedule with multiple demands on time.
• Proven track record in delivering excellent customer care within a similar setting.
• Basic financial administration skills, to receive and process donations.
• Proven IT skills including a good working knowledge of Microsoft
• Office and experience of working with databases.
• Willingness to work across multiple sites.

Desirable

• NHS or charity experience
• Experience of working with volunteers

Skills

Essential

• Pragmatic, adaptable, and action-oriented, with a talent for analysing operational issues and seizing opportunities.
• An excellent relationship builder, with demonstrable experience in a customer facing role.
• Comfortable with regular manual handling to ensure the delivery of hospital engagement programmes.
• Proud to represent Oxford Hospitals Charity, maintaining high standards of professionalism at all times and enjoy modelling our charity values respect, ambition, collaboration, and openness, in all aspects of their work.
• Happy to work flexibly across the team, providing support where needed.
• Confident working in a sensitive environment, maintaining confidentiality at all times.
• Able to travel to different hospital sites to meet with and support the team.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Oxford Hospitals Charity

Address

John Radcliffe Hospital

Headley Way

Headington

OXFORD

OX3 9DU

United Kingdom

Employer's website

https://www.hospitalcharity.co.uk (Opens in a new tab)